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Chapman Dodge Chrysler Jeep

Chapman Dodge Chrysler Jeep

★★★★★(509)read reviews
3800 N. 89th St, Scottsdale, AZ 85251
(480) 751-4203 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Chapman Dodge Chrysler Jeep

Chapman Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (480) 751-4203 today to schedule your next appointment.

Our technicians at Chapman Dodge Chrysler Jeep are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Andrew Dao
    Exceptional customer service and very helpful with leasing our brand new Ioniq 5. We had been leading Teslas for 6 years previous but got tired of the non-existent customer service with Tesla so gave Hyundai a try and loved it. Micah and Andres were amazing and made process very easy. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ My Chevy Specialist
    Clint in service is an excellent advisor with great knowledge and customer service skills. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Mark Powell
    Would never buy a car anywhere else. Sales to Service are the best. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Shannon Collier
    I haven't quite purchased a car yet but I can say that Maurice at the Hyundai dealership was amazing in getting us to test drive the Ioniq5. This guy knows his stuff! He was super friendly, very personable, and not pushy at all. Knew all about all the features of the car and was excited to show us. Would highly recommend working wit | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Jaden Gwaltney
    | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Carter Doyle
    I never thought much of dealerships until I came into Chapman Hyundai - Diego Felipe was outstanding and helped me have the perfect buying experience! He also has a naturally great sense of humor. I strongly recommend him and Chapman Hyundai, especially if you’re buying used! | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ hamid hojjat k
    I recently bought a car from Jim Trafficanta, and the process was fantastic. He was honest, transparent, and incredibly helpful throughout. The car was exactly as described, and I felt no pressure to make a quick decision. Jim made the experience smooth and stress-free. If you’re thinking about buying a car, I strongly recommend Jim. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ stephanie boyer
    Yesterday I purchased a 2025 palisade from Chapman Hyundai Scottsdale. This is the second time that I have purchased from them in the last two months. Jesus is an outstanding member of the sales team. He went above and beyond on his day off doing research to find me exactly what I was looking for. And he delivered 100%!! Thank you so | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Carly Reilly
    Diego made it an easy car buying experience. He listened to what I wanted and was fair and personable. I highly recommend. | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Aranki
    Julio and the team at chapman were very professional and transparent. Made the sales experience very easy!! Highly recommend seeing them for your hyundai needs! | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Kris Montgomery
    The best new car buying experience I've ever had. I highly recommend Chapman Hyundai and go ask for Marc Delaney!!! | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Ortega
    Great place for service. Prices are very competitive with local shops. Might as well have it done right the first time. | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Terry Green
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Carter Newton
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★ Unkown
    They don't replace any missing parts on their used vehicles. They also "require" you to pay for tinting the vehicle even though it already has perfect tint - their excuse is that "it's on their website"....complete dishonesty, unprofessional and a rip off! They have a rude attitude too. If you don’t want to be taken advantage of, sta | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ AK
    Joel called me right on after I sent an inquiry for info. We have a great start to the end. Joel is professional, patient, and knowledgeable. Thanks, Joel. I would also like to extend my gratitude to the sales manager, Matthew and Finance manager, Alejandro, for helping me complete the purchase to my satisfactory pricing and signing. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Steve Schmidt
    Great service. On time and well done. Skipped dealer I purchased from for no response. Chapman treats me great. Next time purchase from them. Love mu Santa Cruz. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Tim Collins
    Had trouble getting into the Hyundai dealer I bought my car from, so I called Chapman and got in later that same day. They were great to work with and was in and out in about 90 min or so. Amanda Dell is a great Service Advisor to work with. Would recommend Chapman Hyundai Scottsdale's service department for the quality of their | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Chris Talbott
    Chapman Hyundai Service Department does a great job managing my services. Amanda Dell, my Service Advisor, is very attentive and professional in her duties. For you snack lovers, there is a plenty while you wait and even fresh popcorn. I highly recommend this Dealership’s Service Department. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Irving Ripoll
    I have been working with Joel on my purchase of an infinity, and he has excellent customer skills, answers every question, and helps you in any way he can. Chapman you have a 5 star employee there. Thank you Joel for assistance. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ MK Cullen
    I had a recall on my turn signals and the Tucson location off of Oracle blew me off several times, so I called around Phoenix because I was determined to get them fixed. I called and spoke with Lindsey & then Marissa & they were super pleasant, but no one from service called me back. I called one more time because I knew they were ve | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Terry Riggs
    I got help from jim Trafficanta to get my brand new 2024 Elantra and he handled everything efficiently and professionally and talked me through the whole process to make sure I understood my deal and my rates correctly, all around great human and highly recommend him to anyone looking for a new vehicle. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ brkrause55
    Diego is the man! He made the car buying experience pleasant and we were very grateful for his patience and honest communication. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Amy Fuller
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Scott Voss
    Excellent communication by Service advisor Clint and very fast service! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Wayne salstrom
    Top shelf people and organization. Purchase was quick and easy. Salesman Diego Felipe provided an awesome buying experience. Highly knowledgeable and caring. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Shonell Thomas
    My boyfriend and I went into this dealership to trade-in our vehicle. We were greeted by Diego. Meeting Diego was like meeting up with a long-lost friend who we hadn't seen in years. He has the best energy/vibes that made you feel immediately welcome and comfortable. Diego made this whole process super smooth, giving us all the infor | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Jared Cox
    This was my first time at the Chapman Dealership. I had a really smooth experience with my car service. The service advisor was great and everything went well. He even offered to wash my car for me. While I was waiting, I was watching the other customers interact with the different service advisors. It was impressive what a great job | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Pat Saulina
    Great service at Chapman Hyundai. Met me at the car, kept me informed of needed service. Very nice, clean waiting area, Wi Fi service, beverages, snacks. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Joan Thompson
    We have a 2024 Tucson Hybrid Plug-in which we love but the vehicle does seem to have a charging challenge when using the standard plug-in issued by Hyundai during this very hot summer. We have experienced inconsistent charging when the charging is done at night in our garage. I believe the service team did everything possible to iso | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★ Emre
    NOT WORTH THE HEADACHE. Get your service done elsewhere. I can ignore the having to constantly remind my service advisor to file the proper paperwork, order the parts, AND not texting me when the car was ready (instead saying oh yeah it’s ready when I texted asking how much longer), but I just opened the hood and found a toolpiece so | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Anuj Mulik
    Quick, easy, effective. Professional and friendly staff | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Wayne salstrom
    Top shelf people and organization. Purchase was quick and easy. | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Becky Lopercio
    Scottdale Hyundai is an excellent dealership and we loved our salesman Marc Delaney. He couldn't have been more helpful. We love our electric Hyundai Ioniq 5 limited?? | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Isaac Allanarem
    I had a great car buying experience with Yannick Sesonga. He’s a knowledgeable advisor, showed me a great selection of cars, and is very patient. If you go to Chapman ask for him and he’ll take good care of you. | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Laurie Ralston
    I'd like to give Chapman Hyundai 5 stars, having had a good experience buying from them before, however... My grown son asked my husband and I to go look at a used Elantra at Chapman Hyundai about a month ago. The car he looked at was like new, low miles with a great price. The salesman, Perry, was awesome - friendly, low key, and v | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Paula Parson
    Perfectl and easy purchase. Jim T was attentive and responsive to all our concerns. Dale in finance made leasing this vehicle the right way to go. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Larry Bleichroth
    Everything about our buying experience was great, especially our salesman, Yannick Sesongs. SO HELPFUL!!!! Our new vehicle is so amazing but requires a lot of learning and Yannick is so patient. He addressed our needs and set some things up for the old people needing to learn a lot!!!! | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ George/Lisa Ester/Hadley
    Clint was our service attendant and could not have been more professional. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★ Kim Johnson
    Staff was friendly. Time for service was slightly longer than originally quoted, but the waiting area was comfortable, so not a huge issue. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Nicolle Turner
    Frank at Chapman Hyundai was so helpful and made sure I was taken care of! All of the staff there were super nice and helpful as well! | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Jose Pedro Ramos
    | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Bjorn Norstrom
    My daughter bought a car there in May with nitrogen filled tires. One tire was just low on air so she went by the dealership. They took immediate great care of her and topped off all 4 tires with nitrogen and had her back on the road within a few minutes. She was so happy to get immediate help and that she felt treated as a very valu | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Aleah Castillo
    Frank was accommodating all throughout my service. He made my experience very quick and smooth. Would recommend! | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Mike
    Marc was above and beyond. Best sales experience ever. | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★ L
    I went to Chapman Hyundai, after I replaced the BCM myself (body control module), to get the computers synced so the key remotes would work again. I was happy with the actual service provided though it was too high. I would have given 5 stars but then I noticed something on my bill. I accepted the "complementary car wash" during the | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Cole Dellisanti
    Big thank you to Jesus Gutierrez for helping us out with purchasing my new car. He was very informative, and willing to work with us to get the right price for our budget. Also just a very friendly guy | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ P Colgan
    After discovering the damage to my 2022 Santa Fe was major, Jim Trafficanta in the Upgrade Center spent the better part of his day helping me figure out my options. He was very patient, anticipated where I'd need help and ultimately helped me transition to a new 2024 Tucson hybrid. I can't thank him enough. The Finance Manager Dale T | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Anaiza Car.
    Diego & Caleb hooked us up! Came in searching a certain vehicle and was provided with Diego, highly experienced, answering our questions and providing us support with his nearly two decade experience. Happy with our purchase and new take on the road that benefits us as a family. THANKS CHAPMAN. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Michael Dellisanti
    Jesus Gutierrez was great in assisting me with a price that I could afford. He was very helpful and informative, and he listened and responded to all of my questions and concerns. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ D.K. EVANS
    Great service department. Fast competent people. Advisor said it would be about 1 hour and it was 55 minutes. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Debra Lech
    | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Cat Lamy
    A neighbor referred me to the dealership and Amanda in the service department. I called dealership and asked for Amanda, she took my call and scheduled service for the following day. There was a recall on the car I was unaware of that fixed the issue I had. They sent me home in an Uber, fixed the car, picked me up in an Uber three ho | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Gerhard Russak
    I switched from Hyundai North Scottsdale to Chapman because the service is so much better. Service advisor Clint T, is very knowledgeable, friendly and efficient. Since then I bought a Hyundai for my wife at Chapman. Overall, I am very happy with this dealership. Gary | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Trojanek
    This was a great car-buying experience! We were purchasing my daughter her first car. Our salesman, Donald, helped us find something that was safe and reliable. He walked us through all the car's features and even called to follow up to see how we liked our new vehicle and if we had any additional questions. The finance manager, Bria | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Ash Charley
    Great services!!! Especially Marc! We loved him and he made us feel comfortable with everything we had questions about. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Alexandra Kholina
    Great friendly service and sales departments, knowledgeable and supportive staff! Always eager to help with explaining and also free car wash with service ! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Godfrey
    We have purchased multiple vehicles from this location. Donald and Blake make the process super easy. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Axel Wittenrood
    Service,was very curious and helpful. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Tonya Strahan
    Yannick Sesonga was a wonderful salesman. He made this process smooth and easy. Told him what I wanted and he directed me to exactly what I wanted.FIVE STAR rating all the way! | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Chad Mandt
    Very impressed. We will certainly be back! | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Winter Ickes
    Yannick was amazing! Showed us our options at his desk, showed us the vehicles in person, and let us test drive the vehicle. After the test drive he made sure we knew all of the features of the vehicle. Made the paperwork seem less and got us in and out there! He cracked a few jokes with us as well and made the process fun. Highly re | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Spring Ickes
    I recently had the pleasure of working with a remarkable sales consultant, and I felt compelled to share my experience. From our initial interaction, it was clear that this consultant stood out from the rest due to their professionalism and in-depth knowledge of their products and services. Right from the outset, the level of profes | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Miller
    | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Sabrina Wasem
    Jesus Gutierrez was amazing for us and worked with us to get the car we wanted. I couldn’t have asked for a better salesman who was knowledgeable and showed us all the information to make sure we made the right choice. Thank you Jesus! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Tom Kochka
    Amanda in the service department is top notch. She’s friendly, efficient and pays attention to details. The rest of the staff is great too but since we’ve had her the last few times I thought I’d mention her specifically. The pricing of the service is a bit high but that’s pretty typical of every dealership so it doesn’t bother me | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Kendal Legan
    I worked with Jesus Gutierrez on purchasing a new car, he was a pleasure to work with and made sure I was as informed as I could be before working with me on the purchase. Definitely would come back again! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Kim L
    Great service experience! Thanks to Doug and Amanda! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Henry Kosciuk
    3rd car bought from Chapman. Love their professionalism and knowledge in Hyundai products | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Edward knox
    The service was in and out, very timely. Roberto was quite efficient and knowledgeable in helping with my service call. Thanks | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ L. SMITH (RED)
    I want to thank Maurice for all his help with helping me make a informed decision to trade my 2018 Tucson for my now new 2014 hybrid Tucson. Matt was great with walking me through the final financial stage he made my day. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Silvana Cordeiro
    | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Elliott
    Amanda helped me before my appointment by showing me how to find my miles per gallon on my car!! Also fast service! | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Cassie Gelmanovich
    We love Jim Trafficanta at Chapman Hyundai Scottsdale! Both my husband and I leased Santa Fe hybrids back in 2021 and Jim helped us transition at lease end. He gave great advice and truly has the customer's best interest. My husband ended up buying his car out and I turned mine in. Jim helped us figure out which was the better vehicl | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Kirk Steele
    Advisors are amazing, the online system is also super cool. I can approve items and oh before pick up. | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Denise Casey
    I just leased a new car from this dealership. My sales rep was Jim Trafficanta...What a guy! He assisted in every way to make leasing a positive experience. He "went to bat" for me regarding my trade-in, and answered all questions about the entire process. He was instrumental in me making my decision to lease from this dealership. I | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ SophAndyGGma
    Grandson's new Elantra N 2 months old was totalled by a guy who took a STOP sign! Dan at Chapman went out of his way to help me with info to help my grandson purchase another Elantra N. Once my grandson and Dan communicated it was a done deal. Dan understood the situation and gave him good numbers. THANK YOU Dan!! | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Steve Platz
    Worked with Yannick. Was unsure of exactly what vehicle I was interested in, but he took his time letting me test drive multiple vehicles while explaining the various features of each. Was a great experience and would recommend visiting him to anyone. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ stephanie boyer
    I worked with two people at Chapman's, Jesus, and the financial associate Mr. Taylor. They were not only incredibly helpful , they weren't pushy. And they literally got me an amazing amount. For my trade in . And into a brand new car . But what was even more amazing is they didnt just sell me car and forget about me, they reached out | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Colin G
    Jim Trafficanta was absolutely fabulous! He really took great care of us. Our credit is beat up and he got us into a short term, low cost loan, on a great car. He really looked out for our best interest. Everything went quickly. He communicated well, was detailed the whole way through. Got our new used car cleaned up with tires a | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Meriah Youngblood
    Diego was great! Very nice!! | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ LH AZ
    Diego is the best!!! Very professional!!! | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Rita Anahie
    Great experience. Definitely will come back. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Maria Alvarez
    Great service!! Very friendly and helpful customer service. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ AK
    Joel called me right on after I have sent inquiry for info. We have great start to the end. It was a blessing I have him on buying a hyundai Tucson. Great experience with Joel even though it was late in the evening. No reservation on recommendation. I would buy another vehicle from him at any time. Joel is professional, patient, and | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Brooke Marks
    I bought my car here and have had it serviced for here the last few years and the service is always great! I am greeted right away and they have me in and out in a timely manner each time. Everyone is very friendly and helpful. Very happy with the service! | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ kylie haas
    Yannick is the best! Helped me get the best deal! | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Ashish P
    Amazing customer service and great experience in the showroom, process of buying car was simple and quick, Big thanks to Jim Trafficanta for making the whole process so easy. I was In and out of the showroom within 3 hours. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Binny Khan
    Great experience. Our sales rep was Yannick and he made us feel welcomed, provided us with detailed info and answered all our questions. Highly recommend! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Megan Hartwell
    Yannick Is very personable and friendly! Offered us coffee and snacks! Made the end process of purchasing our used car so so easy! I absolutely am in love with my car!! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Eugene Gelmanovich
    I had an excellent experience working with Jim Trafficanta at Chapman Hyundai to buy out my lease. Jim was incredibly kind and made me feel like a priority throughout the entire process. He ensured everything was taken care of and made the whole experience easy and stress-free. As an added bonus, he even gifted me some delicious spic | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ sheila buckner
    | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Ricketts
    Very friendly, yet professional with the work completed at a reasonable time. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ brittany carrizoza
    | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Rob Bentley
    Amanda was awesome. She provided me the best customer service that I have ever experienced in 40 years of trips to Dealerships. Go, go, go! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Rich
    Maurice was so great to work with! He was extremely informative, never pressured us, answered all of our questions and concerns and if he didn’t know the answer, he found out for us. I’d buy another car from him again in a heartbeat. Such a great experience! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Scharnick
    Service was quick and staff were friendly. Best Hyundai dealership I've been to. Will be my go to from now on. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo Olivares
    Good experience on car purchase. I expect more fast approval and the delivery off the car took soo long. But other than that very good service | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Jack Schwarz
    Over the past few weeks, my wife and I came to the decision that it had come to a time in our lives to once again become a one car family. Last Saturday, with a recommendation from a close friend, I went to Chapman Hyundai here in Scottsdale and met with a super cool salesman named Micah Carrier. In a very short time, we negotiated a | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Harrison Sheris
    I recently purchased a car from Jimi Trafficanta, and I couldn't be happier with the experience. Jimi was professional, knowledgeable, and genuinely committed to ensuring I found the perfect car. He patiently answered all my questions and made the entire process smooth and stress-free. I highly recommend Jimi for his exceptional serv | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★ Siddhartha Goel
    7/24/24- Manager rating is 5 out of 5 and he called and honored my complimentary oil change understanding the gap and mistakes from either side. They now have come with proper live video recordings and snaphsot of work they do. Only problem I see for customer visiting this place from far distance need to pay for ride as their policy | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Aaron LeGrand
    Great technology to monitor and approve your services for your vehicle. Services are about twice as expensive as an upstanding place like Christian auto brothers. Also was very disappointed when asked how I was paying that a credit card they add a 3% fee to the transaction. This is part of your cost of doing business. And because you | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Austin Levy
    Incredible service and very easy car buying experience. Jole and Matt were both amazing and took care of me the whole way through and made me feel very comfortable about my purchase of my ‘24 Elantra. Will be back again to get the wife a new car in the future! Thanks guys! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Larry Bettis
    Great car buying experience, Jim Trafficanta was great to work with. I would highly recommend. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Angela Holloway
    Chapman’s service on my Hyundai Kona has exceeded my expectations every time! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Charla McDaniel
    Thank you Shawn for going above and beyond during the purchase of my 2022 Santa Fe! I appreciate your help with financing, having the car detailed, full tank of gas and explaining all the features. Love the car- thanks again for coming through for me! ?? | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★ Dennis Goe
    Staff were all very friendly. Ryan was my service advisor. I got two recalls fixed. Mechanic got some oil on the Alternator so they replaced that for free too. I paid for a new Alternator-Serpentine Belt, only the part because it had to be removed anyway with the Alternator change. So around $50. With tax. A great deal. Honest mechan | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★ Sue Cozens
    | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Valorie Synwolt
    Jim Trafficanta, Sales Manager Upgrade Center is an excellent sales representative. He was extremely cordial, helpful, and informative. I am grateful. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Carolyn Ortega
    | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Evan
    I am enjoying my brand new Hyundai Sonata! Jim Trafficanta is the man to see! He made the buying experience a breeze and did all the hard work! Mr. Trafficanta is the number one guy to go to! I will definitely recommend Jim to anyone in need of a vehicle he is excellent at what he does and makes the experience worthwhile! Everyone kn | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Matt Mullis
    I want to preface that I have had phenomenal service here in the past. However, two inexplicable situations have also happened prompting this review. 1) went in to get a hole in a tire patched. They said sure no problem even though they were going to charge $60 bucks for it. Then they called trying to spin some bullcrap that the hol | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Paul Bomongcag
    Diego made it happen. Great customer service! Didn't take long to find and purchase a car. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Maddox Clancy
    | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Paul Williams
    Excellent experience. I actually had funfor the entire time I was at the dealership. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Tom Pantera
    I talked with the sales guy.I think his name was Jim.And he was great . Very informative, low key. I was just there to get my oil changed but while I was waiting, I found out a lot about some vehicles I was interested in. thanks. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ audrey wohlfarth
    Test drove a car with Diego! He was so helpful & I’m very thankful for the experience. Thank you!!! | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Noah
    Jesus Bello is the best. Helped me and got me what I wanted. Definitely recommend him!! | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Shari Spence
    It was time for my Mom’s oil change, tire rotation, and a surgery follow up appt. I decided to make the Chapman appt for an hour after her Dr appt thinking that would give us plenty of time. Well, the Dr was on time and we got to Chapman VERY early for our 2 pm appt. No complaints from our Tech Dylan and he helped us check in right | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Esther Hunter
    Micah Carrier got me into my 2024 Tucson! He is AWESOME! Best buying experience I have ever had in a car dealership! No pressure. Micah was knowledgeable, professional and able to answer all my questions. He helped me get my phone set up and said if I have any questions just give him a call. I wasn't there all day feeling like I | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Don Downey
    Great salesman Jim Trafficanta extremely knowledgeable and courteous great overall experience at Scottsdale Chapman Hyundai highly recommend! | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Siddhartha Goel
    Update: 7/16/2024 They denied my complimentary oil change service saying I passed date. I visited on Feb 2024, they said next I need to come on Aug 1st, I clearly asked them if its fine to come after July when my 3 yrs window passes, they said as long as you are not breaching next oil change date or miles I am good. I called them on | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ gail jacobs
    Yannick and Spencer were so helpful, polite and knowledgeable. I have bought several cars in the past and their demeanor and knowledge was exceptional. I have also purchased two other vehicles from Chapman and this transaction went so smoothly, I was impressed. Thank you Chapman for hiring such qualified personnel! | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Maria DeFilippo
    What a great dealership.I’m moving across the country.and i needed an oil change.They treated me very nice. Comfy waiting area and boy do they have A LOT of people working there. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Doug Moore Gracie Arizona
    Jim the upgrade manager helped us through the entire process and made it a very pleasant experience. We will definitely be back!! | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★ abdellatif oulhaj
    A very bad service. I was waiting two hours and a half for an oil change. My car was done 30 minutes earlier, but no one contacted me. when I complained, they gave me the keys and they told me I am good to go. When I reached home the car started leaking oil. When I called and complained, they said they are busy, and I only can leave | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Darwish Rahimi
    They are very successful and very experienced. I really appreciate them | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Athena M
    | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Tom Suciawan
    Yannick was great, this was by far the fastest and most pleasant car buying experience I’ve ever had. Caleb had me in and out of the finance room in 15 minutes, but Yannick was truly the standout here as he was no nonsense and got us the price we wanted with no haggling. He even went above and beyond by working with me on the deliver | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ J K
    Great experience with the salesman, Yannick. I helped my friend lease a vehicle and I could honestly say Yannick was the most honest and chill car salesman I've ever met. No games, straight to the deal. One of the best experience at a car dealership. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Murphy
    Thank you so much for your help today!! We arrived to the dealership and we were not bombarded or waved in to meet some sales associate who was obviously trying to move inventory. We would like to take a minute and recognize your professionalism and your no pressure attitude. You gave us the information that we needed to make an inf | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ James Logan
    Shawn Sicari explained everything with what felt like his love for his job. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Robert C Villela (LiLr0b82)
    Awesome service advisor every time & even got a video explaining the 70,000 checkup from back to front of the vehicle. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Abbie Believes
    I received exceptional service... even before I stepped foot in the place. Every person gave me a warm welcome... Mr. McAleer in particular showed courtesy and professionalism from his first word, throughout and until the deal was closed, answering all my questions and addressing my concerns with respect... his service helped me make | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Yovani Milan
    | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Karthik Bodducherla
    Yannick- is an amazing guy, listens what we exactly want and he helped me in getting the car | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★ Krishna Keshav
    I didn’t had a great experience at this dealership. The sales person wasn’t interested in showing the vehicle. He said the car was available and once I went to the dealership he said the car is not there. They weren’t showing any interest. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Savana Carollo
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Karolyn Switzer
    I recently purchased a 2024 Hyundai Ioniq 5 (my first EV) from Scottsdale Hyundai and was completely delighted with the level of service I received. When a woman shops alone for a car, she never knows whether or not she’ll be treated with respect for her general intelligence and knowledge about the vehicles in question and what she | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ roxana rodriguez
    Great services. Diego assisted me with my new purchase! He made sure the process was easy and convenient for me. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Hyunsuk Nam
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Diane Henson
    Amanda is absolutely the best service advisor!! She always knows exactly what I need and makes sure it gets done! She is so professional and efficient and has a wonderful personality! Lisa makes the whole service experience as good as it could possibly be! | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Nick Piccoli
    Maurice was an excellent sales person. Knew everything I needed to know. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Tom Scriven
    Maurice at Chapman Hyundai Scottsdale, and his manager and even the finance department went out of their way to find the car i wanted and made the process very quick and easy. | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★ John Sirola
    My Son, a US Army Vet took his car in for repair because the AC blew hot. There was a $250 diagnostic charge. They said compressor need replacement.A few weeks later same issue and a difference part (hose) needed replacement, a few weeks later the same issue and a different part needed replaced (condessor). Again same problem. 4 | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Connor Burns
    Great service and pricing. I’m usually hesitant going to dealerships for service from past horror stories about price gouging. But not here! Very fair pricing and great service. Francisco was very helpful and knowledgeable. He made the process very smooth and easy. | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Henry Gooden
    Amazing experience, got a new car and Yannick was awesome. If I need a new car hopefully not soon (lol) but will definitely come back and see. | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Aronin
    Thank you Yannick and Chapman Hyundai for making my recent purchase fast and easy. You exceeded my expectations throughout the entire process. | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ mary martinez
    I have never had a bad experience with chapman hyundai they are always great there thank you Amanda Again for your help with my car sorry for interrupting your lunch | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Ash Shehata
    We worked with Yannick and we came in at 30 minutes before they closed and he was patient with us and we saw roughly 10 cars before we decided on the one we wanted. One of the best car buying experiences that we have had in the past 20 years. The finance process was fast and painless. absolute joy! | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Dan Dillner
    Buying my New Ionic 6 from Micah at Chapman Hyundai was the best car buying experience I’ve ever had. He and sales manager Andres went above and beyond to make it the best experience. Honest, ethical, quick to respond without pressure, and both damn nice guys. I pass another - unnamed - dealerships on my way to Chapman and they are s | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Carole Reeder Small
    Everything was pretty good except that this ended up to take ALL DAY And we had already been there for hours the previous day. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ James Cosgrove
    Maurice is an excellent salesman. He takes all the required steps to ensure that follow up issues are resolved with 100% customer satisfaction. You will have a great buying experience if you request for Maurice when considering purchasing a car. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Kristen Campasano
    Came to Chapman Hyundai 3 years ago and got treated so well by the staff. So it’s only appropriate I came back, I was in the need to upgrade my sedan to a suv and I had to come in and see Jim Trafficanta. I met with him some time last year looking for an suv but it just wasn’t the time, and Jim was honest and a helpful salesman. I h | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Karen Nichols
    This was the best experience I've ever had buying a car thanks to Jim Trafficanta. He didn't pressure us at all, gave us a very fair deal, and helped make the finance process quick and easy. When we picked up the car today, he took his time explaining all the features and made sure we didnt have any additional questions before we le | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Doga Damla Demir
    Dale, Yannick and all the other staff who helped us, I want to thank you all. It was the first time we got a car in US and we traveled so many dealers and all I can say that If I were to choose a company to buy a car from, I would choose this place again thank to its staff. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Danielle Salmon
    I've been to Chapman Hyundai Scottsdale a few times since buying my Elantra in 2021. I seriously considered selling my car before going to Chapman Hyundai because of poor service at other dealership service departments. The professionalism of everyone here is why I still drive a Hyundai. The waiting area is clean and comfortable. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Christine Carson
    Chapman is such an excellent dealership. James, my service associate, was fabulous. He let me know exactly what to expect and it actually only took about an hour to complete my first oil change service. I highly recommend them. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Scott Evans
    | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Frost
    Nick helped me figure out my problem. There was a Branch suck underneath the car causing a rubbing sound and I thought I may have needed new brakes. He removed the branch, gave me a free oil change and washed my car without trying to sell me anything. Typically dealerships will try to sell you stuff that isn’t needed but he was actua | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Leon Johnson
    Thus place is awesome. They are very understanding to your needs and what your looking for, fir the budget you're in. I'll definitely recommend chapman to my friends. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Kivanç Yangi
    Yannick is a great guy helped us a lot. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Zurayah Ahmed
    i took my car into service after a long car ride from tennessee to arizona and halfway through the trip my AC compressor went completely out??????? took it in the next day they were all very nice the service guy we had was francisco ramirez he always updated us to when the vehicle would be ready! the nicest dealership i’ve been to. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Nick Feldkamp
    Worked with Nick in the service department and he was incredibly helpful, gave honest feedback and followed up consistently with updates and information. Couldn’t have been more helpful. | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ James Logan
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Coby Randall
    Mariuce helped me in everyday from customer service to getting me in and out fast with my new car love it and go see him | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Msashleigh Chabert
    My salesman Shaun was the best! He worked with me with numbers and my trade in. He was upfront and sooo helpful would recommend!!! 10 out of 10 experience | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Alea Herman
    Jesus Bello was an awesome salesman who helped us get a great deal on our Jeep Compass! He was very professional and helpful. We didn't feel pressured into anything and got the deal we wanted. We will be be coming back to Chapman in the future. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ C
    Highly recommend. Jeremiah Yonas was our salesperson and he was absolutely phenomenal. Highly recommend. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Julie Ingalls
    James was my Service Advisor for a recall repair and what a surprise! He was not pushy, he explained everything to me so I didn't feel like an idiot when I asked questions. He was very knowledgeable and thorough in presenting the list of things that need to be repaired on my car. I felt like I was in competent hands and that has N | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Carrie Mcgraw
    I would like to thank Jim Traffic anta for being so helpful and knowledgeable with my daughter's needs. There was no pressure on her for her first car buying experience! He really went above and beyond for her! I will definitely refer family and friends to him! Sincerely, Carrie | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Riley McGraw
    I want to thank Jim Trafficanta for all the help he gave me on buying my first brand new car! He made me feel so comfortable during this whole process and never did I ever feel pushed or persuaded into buying something I wasn't ready for. I'm so happy with the choice I made! I will be referring him to family and friends for sure! | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Gloria Baum
    Great staff and service here at Chapman Hyundai Scottsdale. Love our Hyundai Santa Fe and finally found the best place (out of the 4 we've been to) for servicing. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Strickland
    Had a pretty easy and seamless experience at Chapman Hyundai. They had the only model, color, and interior I was looking for in the valley. They knew that and probably could have tried taking advantage of me but they gave me what I wanted for my trade and everything else lined up well. Perry Taylor did a great job getting me set up. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Ken Mikeska
    Great Service with very friendly employees. Excellent waiting area with plenty of drinks & snacks (fresh popcorn). My car was completed at a reasonable time. Highly recommend this dealership and stay away from Horne Hyundai in Apache Junction. Thanks so much | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★ Molly C
    Edit: As you can see from their response they completely passed blame to something different. The problem isn’t the car being registered in AZ. The problem is yall chose to use the bank in AZ when I specially asked for it to be from the one in NM. All you needed to say was “we are sorry for the miscommunication”. It’s not that diffic | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★ Molly C
    *OUT OF STATE BUYERS BEWARE* Arizona dealerships only use electronic registration information & automatically registers the vehicle in AZ. it’s been over 3 months since I’ve bought my car and I still haven’t been able to get the title transferred over. I understand how you’d think it’s the banks fault but I purposely asked my sales m | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Erica
    Diego Felipe was awesome! Highly recommend him as a sales person. ?????? | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Jacki Scott
    Diego was such a great sales person. He showed us every type of Sonata I asked about. Drove the vehicle and he explained every feature and answered all of my questions. Highly recommend his service. Easy to talk with and personable . | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Kendasha Williams
    Diego was great easy to work with and got me in the car I wanted he’s the best part of Chapman Hyundai Scottsdale | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Gevin Gonzales
    I recently bought my first car from Jim Trafficanta, and the experience was fantastic. Jim was incredibly friendly and helpful throughout the entire process. He was very understanding of my needs and made sure I felt comfortable with my decision. Jim is awesome and I highly recommend him to anyone looking to buy a car! | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Andy Sessions
    Jim was amazing and made the experience has smooth and easy as possible. Highly recommend! | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Holly Cook
    I had a great experience with this Chapman. Diego was very k8nd and helped us to see the cars we wanted to check out. I was able to drive the highway and on city streets. We even drove tye back lot looking for a car I was interested in but not ready. There was no pressure to buy or sales hype. I was able to have them hold the car wit | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Tara B
    Donald and Dale were great to work with. Made the car buying process so easy! | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Shandy Ray
    I had a positive experience trading in my 2022 Hyundai Kona for a 2024 Hyundai Ioniq 5 on Memorial Day, Monday, May 27, 2024. Maurice from the sales department helped me consider all of my possible options when it came to trading in my vehicle. There were a vast assortment of vehicles to consider. With the help of Maurice, I was able | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Mark Mellis
    Enjoyed meeting Maurice and his personable and professional demeaner. It made by purchase experience very relaxed and pressure free. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Tate Miyasaki
    The experience was definitely a customer-focused experience. Jim runs a great team at Chapman, with a focus on non-pressure, straight-forward pricing, and customer-happiness thru-out their ownership (not just the sale). Yannick took great care of me throughout the whole process. AAAAA+++++ | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Lara
    Best experience I’ve ever had purchasing a car, as a younger adult this can intimidating but Maurice took care of every worry I had and was extremely informal on breaking down every detail but in a timely manner! | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Keel
    Diego was really helpful with connecting me with the right car and letting me know how all the financing worked. He definitely was friendly and had my best interests at heart, instead of just trying to push a sale through. Everyone was super helpful with the whole process. I’m so happy to have my first car buying experience with them | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ james Herrmann
    Very friendly. Didn't feel was getting ripped off as in some other dealerships. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Jerry G
    Great service, seamless experience! | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Raye Guevara
    I’m always taken care of here! You can tell they actually care about their customers! Nicholas is awesome! | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ David Hepburn
    No pressure, very respectful and courteous. Excellent experience. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Mark Kolman
    Outstanding experience at Chapman Hyundai. The battery on my Ioniq 5 was failing. Another dealer - unnamed - found nothing wrong and told me that 120 mile charge was "normal range." Amanda Dell at Chapman Hyundai Scottsdale was able to have her technician identify the problem and start the process to replace the battery. But in t | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Schmidt Force
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    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Tyanna Thomas
    Always super friendly and accurate with how long the oil change takes (although 75 mins is still kind long) they have good snacks, drinks and entertainment while you wait! Also- I appreciate that they keep you updated while your car is being worked on, and they text & send videos of exactly what my car looks like underneath. This mak | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Hung Hoang
    We came to buy a new EV, the sales man Maurice was extremely knowledgeable and very polite. He walked us thru every feature of the vehicle and provided all supports after taking the car home. Thank you again Maurice | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Damian
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    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Chef Danny AKA Medicated Chef
    Great service and snacks. The appointment system is awesome. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Tom Swedberg
    Excellent service and customer care experience! | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Stanley Smalewitz
    great service, helpful staff (Amanda) and good cominication. Only negative is added 3% charge for using credit card to pay bill. who carriers over$2000 in cash ? | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Fashion Watts
    Purchased my second Santa Fe from Yannick. Sales and service were great! Easy purchase and love my new Santa Fe! | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Mark Chamema (NativeMarkyMark)
    We worked with Marc he was super helpful and knowledgeable. No pressure tactics and works with us through entire process. Hopefully going back again soon. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Malaysia
    | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Mike Bishop
    Wonderful used car buying experience with Chapman Hyundai. Even though I did not buy a Hyundai model they treated me well throughout the entire experience. Jeremiah was excellent and overall very responsive online and got me into the store. From there Shawn was awesome and to the point. He was very knowledgeable and up front a | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Francya Zamudio
    Great service! when we came to purchase a car for my sister in law, Yannick Sesonga helped us out and worked out a great deal for her. She was a first time buyer and was able to lock in a great price for her :) ???? | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Nick Quan
    We bought a used car for my son this past weekend. Maurice was a pleasure to work with - professional, knowledgeable, and easy to work with. Never experienced any of the pressure that you sometimes get at car dealerships. Would definitely recommend working with him if you're looking for a car! | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Michael Caplan
    Jim Trafficanta worked with me to get me into a new Hyundai (Kona Electric). Jim was very transparent during our negotiation, and he made a very fair offer for pricing. The car I wanted was being shipped, so Jim couldn't guarantee the price, but he made the best estimate he could of what the price would be. When the car arrived, the | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Pedro Hernandez
    Today I came in with my sister to help her purchase her first car. And let me tell you, Yannick Sesonga is your go to guy ! Was very respectful and happy to say he did not waste our time!!! Straight to the point , in and out with a great deal for a first time buyer ???? Thanks again Yannick! | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★ Jeffrey Earl
    Updated: 5/30/24 Turns out - these guys have been programming my service light to come on earlier then the recommended service - so they get credit for the service work - and my 3-Year - 36,000 service warranty - is used up. And - it’s not just that it happened. It’s the way they told me with “from now on you’ll have to pay” with | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ b t
    Jim Trafficanta was very patient and truly professional. This was the third car purchased from Chapman Hyundai and will definitely go back. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Winter Simmons
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Torres Cesena
    Dan McAleer was so helpful and made sure we were taken care of! Go to Dan | Read Full Review
    5/26/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Tompsett (Lo)
    The best part of this experience was our sales person Maurice. He was wonderful and kind. He was very knowledgable about the different cars and their features as well as the different packages that were offered. He stayed late with us to make sure we got the car of our dreams. We would definitely go back to that location for him and | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Claudia Gonthier
    I had met Jari, Service Manager at Chapman Hyundai in Scottsdale, in the dentist waiting room. I told him of the bad service experience at the Hyundai dealership on Camelback I Phoenix. He assured me that I would receive excellent service at his location. He introduced me to Amanda Dell. She did not disappoint. I felt she unders | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ SUDIP CHAKRABORTY
    I had a great experience buying a 2017 Hyundai Elantra at this place. Yannick is great at what he does and made the entire process rather easy for me. I had done some research on the car I wanted to get before stepping into the dealership but he made sure the buying process was a smooth one. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Alixandra Giordano
    I went for a quick oil change and update on my car and Nick was very polite and made sure my car was done within an hour! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ khadija brown
    I had a great experience here! Micah is the salesman who help me out. He was very knowledgeable walked me through the whole process. It was very quick and easy process. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Che
    Amanda Sr. Service Writer, Jay, Sr. ServiceTech, and Jari, Service Manager have been excellent during a difficult time with Hyundai Tier 3 corporate. These 3 professional service people went above and beyond to rectify a difficult situation with my vehicle, Sonata Limited 2021. I highly recommend Chapman Scottsdale Service Departme | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Corkey Beckstead
    Service Tech Clint is friendly and knowledgeable. The service was done in a timely manner. Thanks! | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Webb
    TLDR: Chapman Scottsdale Hyundai is the best dealer I have had the pleasure of working with. Their service team is exceptional and I want to thank Amanda specifically for all her help. 12/10. I have been having a repeated issue with my Elantra that my last dealer (Earnhardt Santan Hyundai) repeatedly was unable to fix. Not only was | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ James Cosgrove
    Maurice is an outstanding salesman. He is extremely knowledgeable and professional. His taking time to ensure that all our questions were fully responded to from initial contact through after sales request has been exceptional. His participation in the sale process actually made for a positive purchasing experience. I have no res | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Sudeep S
    I had a great experience at Chapman Hyundai. Yannick Sesonga was informative, easy to work with and helpful in helping getting to a deal that I could walk out with on my first visit...!!! Thanks Yannick and Jim T. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Chloe Langer
    Just have to say Clint in service is absolutely amazing. Unfortunately my hybrid vehicle was in the shop for a couple of weeks due to a swollen battery however he promptly got me a loaner and provided exceptional service. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ David
    Service is fine but $110 for an oil change and tire rotation when I brought my own oil is a bit much. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ D Kwon
    I came to Chapman Hyundai to see their deals on the Ioniq 6 and see my options to lease or purchase one. I told them I had already driven the Ioniq 6, liked it and wanted to see lease pricing. Their response was unless I was serious and wanted to buy today they weren't interested in showing anything. They also tried their usual smo | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ anupama prabu
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Nimun 1982
    Today, I went to Chapman Hyundai Scottsdale to trade my old vehicle for a new car. I had the privilege of being assisted by Jim Trafficanta. His customer service was top notch, and he streamlined the whole experience. He was very informative about the car I ended up choosing, and he made the experience a pleasurable one with his prof | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Warner
    Jim Trafficanta made our buying and trade in experience at Chapman Hyundai a pleasure! We got a beautiful new Elantra at a great price, a fair deal on our trade-in and none of the usual haggling or game-playing you find at so many other auto dealerships. Jim was knowledgeable, friendly and efficient. We would highly recommend both Ji | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Ron Falls
    This dealerships service department is outstanding! Especially in comparison to another Hyundai dealership that I was very disappointed with. They are customer satisfaction driven! | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Trevor Cook
    We had been shopping for a Chevy Bolt with the new used-EV tax credit for over a month and had some unfortunate experiences with other dealers, related both to their unfamiliarity with the credit and general annoying issues car dealers are known for. How refreshing, then, to finally buy our car at Chapman Hyundai! Our salesman Mauri | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Jake Smith
    the new guy at the desk is the best! | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ BJD “BarryD”
    Jim Trafficanta provided exceptional guidance in choosing our vehicle as well as ensuring the purchase process was free from pressure, transparent and a positive experience. Highly recommended! | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★ sOra Oh Lee
    first time at Chapman Hyundai. Our sales person was so kind and helpful with the purchase. Only downsize is that I had to spend about 5 hours at the dealer. So, when I went to the back room to sign the documents, I was in hurry signing up and done. I spotted the interest rate was different than what I signed with the sales person. I | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Anne E
    We worked with Joel who was knowledgeable about the Hyundai Ioniq 5 and very helpful when we had lots of questions. He was personable, sincere and very professional. We left Chapman Hyundai with quite a different feeling from what we have had with dealerships in the past. Ask for Joel and you won’t regret it. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Jason Dubin
    Shawn was great! The stars are solely for him. Very helpful and listens. Blake in finance literally ignored everything we said. I’ve actually never experienced anything like it before and I work in a sales environment. When I say ignored, I mean that after declining a certain coverage 3 times he acted as if he didn’t hear anything an | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Sean
    Best dealership I've ever been to. I didn't even buy my Hyundai here but I've had nothing but great experiences with their service department. Next time I buy a new car this will definitely be my first stop. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Louis O'Conner
    Jim T was professional and very helpful in getting the answers I needed to invest in a Hyundai Ionoiq 6. If he didn’t have the answer he made sure to find it and get back to me in a timely manner. Don Williams was pleasant and very knowledgeable about the car itself. The dealership was no pressure. Glad I leased my car from this deal | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ John Faust
    We have had our faith restored in the car buying process by our recent experience at Chapman. The sales department and sales managers worked with us to get the car and financing we wanted in a timely manner. Shout out to Andres for all his hard work. We are very pleased with the overall buying process. However, anyone reading this f | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Tracey Crosby
    The process of buying my new car was so easy with the team at Chapman. YANNICK was awesome from start to finish. Walked me through the set up and functions on my new car before I drove off | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Cunningham
    Blake Williams and Yannick were professional, knowledgeable and so very helpful. I was looking for a vehicle that was safe and family friendly for our growing kiddo. They got us in and out very quickly and with the mom mobile I dreamed of. We highly recommend Chapman Hyundai Scottsdale. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Christy E
    Took my Ionic 6 in for a quick check after I took a chunk out of the back tire curbing it to avoid an accident. I had 15 minutes and Clint checked it out for me and sent it back, 15 minutes later I was on my way. Just took it in for regular maintenance and requested Clint and he was great again! If you're looking for a great service | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Christine Darge
    Very cozy waiting area. Clean and quiet. Snacks,coffee and cocoa available for free. Quick service and they washed my car ! | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Bob White
    We had Jesus bello and he was very helpful in helping us negotiate and get to a price both of us could not turn down! | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ chey
    We had Jesus Bello and he was absolutely amazing! This was my first big purchase by myself and he made the process so easy. I am very happy with my purchase and so happy he walked up to us and was the one to help us! | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Dayne Taylor
    Jesus was very helpful would buy from him again!!! | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Cory Tolliver
    The service department does a fantastic job. Repeat customers with our Hyundais. | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Eric Kramer
    | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Melody Barbeaux-Sedik
    Great Service department!! Very helpful advisors ?? Thank you, Nick & Yari, for always indulging my concerns, be them real or imagined ?? | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Justin Al
    I wanted to take this time to recognize Mr. Jim Trafficanta for his outstanding customer service. What a great person he is. One thing that I like about him is that he did not rush me at all . If anyone out there is looking to buy a car I RECOMMEND Jim you wouldn’t regret. He really CARES about customers.Thank you Jim !!!! | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Brian Brazier
    This place is so easy and efficient (and friendly). Made an appointment online,. Arrived and was helped immediately. They offered to get me a ride while they worked on my vehicle, but I said that I would stick around. They said "about 2 hours." They were done in 1.5 and didn't try to sell me air or oil filters. They very much could h | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ jesus vasquez
    I recently just bought a Hyundai Tucson from here and I had amazing help from Jeremiah he made sure it fit between my budget got me the best deal!! | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★ Margo Marcinkowski
    I have called this dealership 3 times over the past few weeks in order to try and get recalls fixed on my Sonata. Each time the very kind person answering the phone says that they need to check with a service advisor about ordering parts to fix the recall, put me on hold, comes back to say that all the service advisors are busy, and | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Aiden Fleming
    Just bought a new car from Yannick with assistance from Jim. They were great! Go see'em! | Read Full Review
    4/28/2024 12:00:00 AM | Google
  • ★★★★★ mary villegas
    We found our dream car at Chapman Hyundai Scottsdale and our salesman, Maurice, made the entire car purchase experience the best one ever! | Read Full Review
    4/28/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Villegas
    It's been a while since we purchaseda car, until now! Our Hyundai Santa Fe is a dream on wheels! Maurice was outstanding in helping us through the process and our wonderful finance agent Dale made it fun! Five stars to everyone involved | Read Full Review
    4/28/2024 12:00:00 AM | Google
  • ★★★★★ Travis Olson
    Yannick Sesonga helped my by a brand new Elantra today. Very helpful and very informative of the cars, professional and polite. As well he had the cleanest fade. Would totally by another car from him and recommend him to anyone. | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Kay
    My experience today at Chapman Hyundai Scottsdale surpassed my wildest expectations and every prior car purchase experience. I was helping my father look for a new vehicle and Jim Trafficanta provided the most incredible customer service experience to us both. He is extremely knowledgeable, incredibly kind, and was very thorough with | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Farmer
    I've had so many issues lately with vehicles and typically hate going to dealerships. Going to Chapman Hyundai in Scottsdale has been amazing! They've helped me tremendously and I'll come back for the next vehicle. Ask for Jim Trafficanta and Brian L in financing if you go here!!! They have been the absolute best people to work with | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Farida Martinez
    Excellent customer service. Cliff was great and professional. My overall experience was very easy and left satisfied with all the work done. Thank you Hyundai Chapman Service Department in Scottsdale | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Tom Scriven
    Maurice helped me buy a new car. He was very knowledgeable and helpful in helping me. Find exactly what I wanted. Yes | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Gerald Tauss
    Jim Trafficanta was my salesperson and he was excellent from the first time I talked with him on the phone until I drove out after purchasing my new Hyundai Tucson. He made the buying experience very easy, he was forthright and honest and I would recommend him to anybody and everybody. When the sales transaction was finished and I wa | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Margo Marcinkowski
    I have called this dealership 3 times over the past few weeks in order to try and get recalls fixed on my Sonata. Each time the very kind person answering the phone says that they need to check with a service advisor about ordering parts to fix the recall, put me on hold, comes back to say that all the service advisors are busy, and | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Alyssa Congero
    I had the best car buying experience ever at Chapman Hyundai with Yannick from sales. He was a pleasure to work with, was extremely knowledgeable about the vehicle and we felt like we were family buying a car from him. I would definitely recommend this dealership and Yannick to everyone. The process was so easy, quicker than usual an | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Devin Kaufman
    Working with Jesus was an excellent experience. He is knowledgeable, provides honest feedback, and prioritizes ensuring his clients are satisfied and have a great experience. I highly recommend others to consider using his services. | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Roni Keeton
    A couple of weeks ago I upgraded my Hyundai to a 2024 Elantra SEL with the help of Jim Trafficanta, the manager of the Upgrade Center in the Scottsdale store. I'm not usually one to write a review but this time I really wanted to! Jim is a warm, friendly person who guided me through the process of upgrading my car. It was a fun and e | Read Full Review
    4/21/2024 12:00:00 AM | Google
  • ★★★★★ Steven Kinigstein
    The most thorough and informative service I have ever received. Efficient, quick, and comprehensive. Service representative James Lovering is an ALL-STAR! | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Jimy Guglielmo
    I had a great experience at Champman Hyundai Scottsdale. Marc Delaney my salesman was very accommodating and knowledgeable of the used 2018 Hyundai Tucson I was purchasing. Dale Taylor in financing was a pleasure to work with to complete my financing paperwork. Overall great experience!! | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Larry Fraizer
    Did recall work for vehicle was in out in no time | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Ashlee Morehead
    Jeremiah made the process seamless and easy. Will definitely go back and refer anyone looking for a new car to this dealership. | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Ari
    Started my first contact with Zachary Schroeder and he went above and beyond, great personal communication, management was just as good working with me. Appreciate you guys. | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★ Faith Gould
    I visited this dealership all the way from Phoenix to test drive a vehicle that was making bad sounds & needed the alignment fixed. Why would any dealership put a car on the lot that’s not 100% ready? Also, the sales mgr said he could “work out a deal” then tells me the full price of the car with any discount. The front desk operator | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Ryan
    Purchased a new vehicle and had a great time, Juan, Mark and the finance department were great. Will purchase here again. Thanks team! | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Olivia Murray
    Donald Williams helped me out today and I was able to find the perfect car! Super grateful. Had a great experience | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★ Sandy Morales
    I want to give my opinion on the purchase of a Chrysler 300, 2017 and it was the worst purchase I could make because used cars do not give a guarantee and the guarantee they give is very little... the day after my purchase the lights started to turn on that something was wrong and I went to a mechanic and he told me that I had severa | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Jin Yu
    Sales rep, Murice, was very knowledgeable about the vehicle and was very helpful. | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ AADITYA Paliwal
    Amazing experience at Chapman Hyundai. They really are extremely professional and serve to help you find the right vehicle with best deal. @Maurice there assisted me finding the perfect vehicle for me over 3 weeks and offered an unbelievable deal. If you need Hyundai, Chapman Hyundai is the destination. I have visited other dealers | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Tara Reyes
    We worked with Jim Trafficanta, or experience was wonderful from start to finish, and quick (in dealership terms). Will definitely refer and buy from again. | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Barbara W
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    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Eric Rosenfeld
    Just bought a car from these people, and while I do not normally write reviews on car dealerships, I am leaving this because mine was an extraordinarily good experience. Most of the time car dealerships can be very predatory. Salespeople tend to wait like hunting wolves in front of the door and pounce on you when you get close. Then, | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Andre Ivory
    Great service from the sales team, particularly Spencer. Finance department representative Amir was top notch. Great car buying experience. | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Nick Ochoa
    I happened to need a car in a pinch due to my older vehicle getting to the end of its life suddenly with costly repairs becoming a money drain. After researching different options, I decided to go with Hyundai due to many good testimonials from friends and clients. Went over to Chapman Hyundai in Scottsdale just walking in after do | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Dalvin Johnson
    I recently purchased a Hyundai Sonata from the dealership here in Scottsdale. Yannick Sesonga was the gentleman who helped me find the car that was right for me. He was extremely helpful and kind. I highly recommend this dealership and speaking with this gentleman if you’re looking into purchasing a vehicle. | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Tania Estrella
    We recently had our Hyundai crossover serviced at Chapman Hyundai for the first time for what turned out to be a pretty serious warranty issue- However, our service advisor, Nick Kellogg made the experience run seamless, he was very communicative, personable and thorough. It’s never fun to have to deal with car issues but he was able | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Weber
    Initially apprehensive to do this on my own as a young female not knowing much about cars, especially since my parents had handled my previous lease, Jim Trafficanta quickly alleviated my concerns with his transparency and attentiveness. He took the time to thoroughly explain my options & the process to me, ensuring we were both info | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Wynter Seferian
    Jim Trafficanta made my experience absolutely stellar!!! You can tell he really cares about his customers and genuinely wants them happy. He was not pushy at all with trying to upsell me. I walked out with my dream car, the perfect price, and feeling so good about my decisions and experience. He was patient and understanding and will | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Josh S
    Great experience, Yannick is the man!!!! | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ Balaabiraman Ganesan
    Outstanding buying experience. Salesman Jesus answered all questions I had asked as well as engaged the required teams to get my answers outside his scope. Truly appreciate the enthusiasm! | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ Rebekah Martz
    Walked in with a pretty damn good deal on a necessary double purchase from another dealership, however it was severely lacking my number 1 feature I Needed in a car. Yannick Sesonga worked so hard to make sure my vehicle preferences were number 1 on the list and had me feeling heard amd taken care of | Read Full Review
    4/6/2024 12:00:00 AM | Google
  • ★★★★★ Rory Mitchell
    Came late in the evening to purchase 2 vehicles. Yannick was our representative and he helped us through the whole process! He was very nice, willing to work with the customer, and had amazing customer service. Highly recommend Yannick if you're looking to purchase a Hyundai! | Read Full Review
    4/6/2024 12:00:00 AM | Google
  • ★★★★★ Rhonda P
    Our salesman, Jeremiah, was amazing! Dale was amazing! We love this dealership | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Bruce R Recker
    It was enjoyable and refreshing to work with Maurice. He even worked it out to pick me up from Carvana and take me to the dealership. He was upfront about everything and I felt no pressure whatsoever to purchase. But I am glad I did! | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Sydney Shippy
    Maurice at the Scottsdale location was the reason why we loved our service. He treated us kindly and had us in and out in no time with a brand new car. We love this place! | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ mary martinez
    Had to get my window weather stripping replaced Clint was awesome but ....I have never had a bad experience with Chapman hyundai they always have treated me well thank you everyone ?? | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ KT K
    Just purchased a new car here and the experience was the best I have ever had! The team at this dealership is customer focused in all departments. They listen to all of your questions and concerns while allowing you to consider all of your car and buying options. It was a radically different experience with no high pressure tactics | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Christy Romfo
    Spencer Ludick was our salesperson and he was so helpful and had such integrity. He kept making sure we were getting the best deal and that nothing was left out. He was quick to catch small things that would save us money and made sure that we had those credits etc. He patiently explained every feature of the car and we would, no d | Read Full Review
    3/31/2024 12:00:00 AM | Google
  • ★★★★★ Jace Behning
    Came to this Chapman Hyundai on a recommendation after getting in a crash and looking for a new used car. Jim Trafficanta made the process of buying a new car so easy and was so kind the whole time, that I would send anyone looking for a used car his way too. He’s the best, was so attentive, and genuinely made this process so much be | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Julian Duran
    I definitely recommend Zachry Schroeder if you ever need any assistance! He was knowledgeable, Positive and an overall great Salesman to work with. This was my first Hyundai purchase ever and I will definitely return with Zach. The overall process was Quick and Effective, which is great since we are always in a rush! | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Sean Speirs
    As it was getting near the end of my first cars life, I decided to go online and start searching for a new one. I instantly fell in love with the Hyundai Elantra. I went to Chapman Hyundai to ask questions and figure out what my options were. Once there I was introduced to Maurice. Let me tell you, this man did everything to make sur | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★ Madhusudan Chhetri
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    3/26/2024 12:00:00 AM | Google
  • ★★★★ Jaysir Alden
    I had an appointment to look at a car at 9:00 this morning. Sales rep didn't even show up even after I confirmed the night before via text and the morning of via email. Had another rep show me the car I was there to look at. Jesus was good, polite and was eager to help me out. I wish I could of just had him to begin with. The ca | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Galster
    Thank you Mo! | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Goodloe
    Great service!! | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Steven Nichols
    Great service | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Carrie Waldron
    This was my first visit to Chapman Hyundai. I went to buy some new windshield wiper replacement blades. I was greeted promptly and asked if I needed any help. I asked for directions to the parts counter and they were kind enough to walk me to the counter rather than just tell me how to get there. The person at the parts counter helpe | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Reggie Johnson
    Yannick and Andres were extremely helpful with all the process. Will definitely recommend them. | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★ Tatyiana Rushing
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    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Simple Zappy
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    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Simple Zappy
    Purchased a 2019 BMW 3-Series and was very very pleased with customer service and how Jesus Bello presented himself and was willing to work with me and help me out, and even follow me home to drop of my vehicle, definitely would recommend him to someone in the market of any vehicle. | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ James Parker
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    3/10/2024 12:00:00 AM | Google
  • ★★★★★ James Parker
    They are always professional, never pushy to get you to buy more services. | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Pauline Leon
    awesome service from Amanda in the service department always going above and beyond | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Bryson Thorpe
    Nicholas K. and The service team at Chapman Hyundai are car for some of the best service I’ve ever had. I went in my vehicle had a blown engine. They repaired it a little out of pocket cost for me. I really felt like they were in my corner. I’d give them 10 out of five stars if I could. | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Benjamin Hill
    What a great experience! No haggling on the price. Very patient and friendly sales and finance guys. Our sales guy, Eric, took a good amount of time to help us understand all the great features of our new car—which we love! The staff seemed to like working there, too. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ D Delisle
    Had slow leak in a tire. Showed up and was helped immediately. Within an hour back on the road with a new tire. Impressed with the professionalism and good customer service. Thank you Amanda and Chapman! | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ William Dentinger
    Excellent job to fix my car...something to do with the turbo not working and no power. Especially the help and advice and assistance from Clint Thompson. He kept us informed and update!! He is a very valuable employee for you. We will buy another Hyundai because of Clint and his expertise. | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Coco Kennedy
    Kris (Kit) Batts was very professional and so helpful. He did everything to make sure I got everything I wanted when buying my car. he went above and beyond. Great team at Chapman Hyundai Scottsdale. I will be back and tell everyone of my wonderful experience. Thank you! | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★ L
    roller coaster of customer service. They'll do the wrong thing first then make it right later. | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ Lois Fiske
    This is the best Hyundai Dealer in Arizona! | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Aimee Lefkowitz
    Jim Trafficanta was a joy to work with and made our car buying/leasing experience easy and fun. Love my new car! | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Sadler
    Super nice waiting area. Service associate was excellent and very helpful call on Amanda Dell for any help you need. | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Garza
    I haven’t bought a car in over 10years and Yannick made purchasing my brand new car so fun and easy! I was very indecisive on what car I wanted but he is beyond knowledgeable and personable and it helped ensure I picked the best car for myself - thank you so much! I love my new Kona and all the fancy bells and whistles I have been mi | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Jarryn Bush
    Came in looking to trade in my current vehicle. Yannick was patient in the process of understanding what I wanted and did not pressure me into a decision at all. Ended up walking out with what I needed. Would definitely recommend anyone looking for a vehicle. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Bianca Boehm
    Francisco has been the agent to help me the last two times and each time he’s been very kind and quick to get my car in and out since I wait. There was an issue with the system and he was able to accommodate me. He did a great job communicating and keeping me updated on the status of the car and helping me plan next steps for my next | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Reinhardt Beeslaar
    Our experience at Chapman Hyundai was exceptional. Jim Trafficanta and Erik Berger were fantastic in assisting us with buying a new 2024 Hyundai SEL. Jim helped us select the right car to match our lifestyle and budget. Despite our late arrive at 7:30PM, just before the dealership was closing, Erik was able to work with us to come to | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Paratore
    Yannick was an absolute rockstar to work with. Car buying is never easy and he made the process smooth and did it with a smile. I felt comfortable through the whole process and he did an amazing job getting me exactly what I wanted. Thanks, Yannick! Love my new palisade! | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Chelsie Larsen
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    2/21/2024 12:00:00 AM | Google
  • ★★★★★ LIZETH PADILLA
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    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Joyce Vidal-Thornburg
    Service was great. They listened to my questions and concerns. The car was ready 30 earlier than I expected and the waiting area had everything I needed, including private spaces so I could work. | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★ Charles Buderus
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    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Jazznaya “QveenPanda” Keenan
    Yannick helped work with me on getting a great car. Was in and out and if I need a car I’ll be coming here. | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Stowe
    Shawn was professional, kind and courteous helping my fiance and I get into our new Tucson. Facility is gorgeous and well maintained. 10/10 recommend this dealership and Shawn!! | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ David M
    Just got our first EV (the Ioniq 5 limited) and Yannick Sesonga helped us with everything, from test drive to leasing the vehicle to explaining the features ?? Considering my past encounters with other dealerships, this one was great. | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Stefan Curry
    Shout out to Zachry Schroeder and Nick from service. I was in a jam and like professional men of spectacular service, they engaged management on my behalf and together made sure I left happily in a new car. Tha k you Hyundai. | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★ Christine B
    PLEASE DO NOT BUY YOUR CAR FROM HERE: I am writing this in hopes to prevent this situation occuring from others looking to buy a vehicle from Chapman. I would give this dealership 0 stars but unfortunately have to leave 1 star to leave a review. I purchased my Hyundai Elantra with Chapman a few years ago and with only 75k miles the t | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ Paras Ripley
    Yannick Sesonga is fantastic! My husband and I worked with him to pick out an electric car for our growing family. He was very attentive and answered all of our questions. Working with him was an absolute pleasure and we couldn't be happier with our new car. Thank you to our finance guy, Blake Williams as well! He explained everythin | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Shaun Dahl
    We have had a few issues with our fuel injectors since purchasing our Tucson. Chapman staff have been super helpful in getting our issue diagnosed, worked on, and getting us back on the road as soon as possible. We have also been provided loaner vehicles during our repairs so we have not had to deal with expensive car rentals. | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ M Rowley
    Yannick was awesome to work with! He made the process easy and wasn’t pushy at all. | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Alain Beauchamp
    Tout était parfait. Personnel très courtois et aimable. Dès mon arrivée, l'on s'est occupé de moi. Bravo à toute l'équipe de Chapman. | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★ Henry Burbach (Hburbach)
    Came in to repair an oil leak and paid over $2,000 for the repair only to get my car returned with broken engine parts. This was not disclosed to me as they were hoping I would not find out. I even have picture proof of the part before it was broken before I ever brought my vehicle in for service. I called to get this cleared up, was | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★ leslie watson
    Went this dealer ship to look at a chevy Malibu. Liked the car yest drove it. But hated the finance. The guy Amir trieed to get us to sign paperwork for a payment that was above what we wanted to pay. Didnt show us any numbers for finacing but was having us sign the paperwork. When we asked he was like we will go over it i was like n | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Jefferey Aidoo
    Thank you Chapman Hyundai for my brand new Elantra. Big shoutout to my salesman Yannick for his excellent service. This is my second car from this location and I’m super pleased!!! | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Shane Doumani
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    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Lani Worthington
    Jesus bello was wonderful to work with. I did not come in to buy a car. We talked and he found a car I wanted anyway. Thank you Jesus. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Allison
    Traveling and needed to service our Palisade. Our Chapman Hyundai dealership advisor was polite and courteous. Kept us informed and they even washed the vehicle for us. Highly recommend! | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Rolland
    service was outstanding , my service advisor Justin was vet helpful and informative. | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Julian Garza
    We are so grateful for Jesus and Brian for helping us through the purchasing process of our Hyundai Santa Fe. We are looking forward to coming back for future purchases. Thank you again!!! | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Ian Vizcay
    Zachary Schroeder was very helpful. He helped me find a perfect car! He was very helpful and Chapman Hyundai was great! | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★ English Rooster
    Good customer service, I recommend this dealership. | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Richard Moore
    Great communication | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Denise Casey
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    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Wendy Maloof
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    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Denise Casey
    My service rep Amanda is always helpful, knowledgeable, and efficient. She gets my car scheduled right away and has most services done within a few hours. Technicians are also excellent and take very good care of my vehicle. HIGHLY RECOMMEND ! | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Wendy Maloof
    Mohammad Was very helpful and great customer service. | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Anne Garney
    Had a great experience at Chapman Hyundai Scottsdale. Especially the salesman Jim T. I had limited time to look and decide and Jim was so patient and understanding of my situation. He got me the right deal and the right car. Very happy! | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★ Fay Lee (FirstTapeShape)
    Hyundai services has been nothing but headaches. Scheduled an oil changed and made notes about the check engine light being on. Came in for our appointment and they said they would have to keep the truck for 3 days with no loner (this is our only vehicle) then they priced the oil change at $140! Which is double all of the other oil c | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Rosie Clark
    Our Salesman Chad was superb, he explained the various features of our new car. We are very happy with our new vehicle. The staff at Chapman Hyundai Scottsdale are all very friendly and helpful. I will definitely tell my friends and family to shop for their next vehicle from the Chapman Auto Group | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Kevin P
    Jim Trafficanta was the best! I recommend him most definitely, thank you Jim! | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★ Man, i LOVE cats!
    | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Favian Horta
    I had an amazing experience at Chapman Hyundai Scottsdale. Previously I have not enjoyed the dealership process, but the staff at this location gave me a great experience. I do a lot of research before buying anything and am very picky. The salesman Zachry Schroeder was very patient with me and honest, giving the option to test drive | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Jim Woodburne
    We bought a car for our ASU graduate through Jim Trafficanta at Chapman Hyundai in Scottsdale. He was the nicest, most easy going and helpful salesman ever! When the time comes we will definitely buy our next car from Jim and I give him my highest recommendation. Thanks for taking car of my wife and daughter! Chapeau Jim! | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★ ron klamert
    I would avoid at all costs. They are crooks. I bought a used car for 23k and two weeks later it completely blew up. Chapman told me to pound salt and get lost. I know have a 23k lawn ornament in my front yard. The car is junk. Avoid this dealership. | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Avery Birchard
    Did what I didn't think they could, was sure I couldn't get a Hyundai Ionic. Tried anyway, got car. Certified with warranty 8 years 80,000 mile, on a 2019. Payments under $500 a month. It was a win, win, win. | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Linscott
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    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Ed Barrins
    excellent service thanks, Ed | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Chris Benes
    Jesus Gutierrez helped with purchasing a used for f150. I located a truck online really wanted to check it out but was dreading going into look at the truck and then go through sales and then finance. The overall process was great. He was courteous of my time and worked with me through the process. It was a smooth transaction due mos | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Renee Rosales
    Jesus Bello is the best! Extremely friendly and knowledgeable of each and every car we inquired about. He did not pressure us one bit! We felt extremely comfortable with him. He listened to what we wanted and helped us choose the best vehicle for our needs. He also went the extra mile in teaching us what our new vehicle was capable | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Fammartino
    Jim Trafficanta was excellent. We visited multiple dealerships and he was by far the best salesman we saw. Was very patient, honest, and didn’t pressure us into a sale. Gave us the best deal out of all the dealerships we visited. Has a great personality and made the car buying process completely painless. Next time we’re in the marke | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★ J K
    Dominique is the best in service but the overall quality of work and quality of product on a 2021 sonata is very poor. An injector blew out 2 months ago and was fixed pretty quick. Shortly after, another injector blew out which actually led to having my entire engine replaced. My car was towed to the dealership and Hyundai corporate | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Matt Whelpley
    Awesome Customer Service from Dan M !!!!!!! | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Lori De Los Santos
    Yannick was an awesome salesperson! I bought a Kona and he knew all the specs by heart as well as answered my unceasing questions - even post-sale, he has answered questions for me. 5 stars for personality, experience, knowledge of product, and friendly sales approach!! Lori D. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Michael Atkins
    We worked with Jim Trafficanta to purchase our new vehicle and had a fantastic experience. This is the second vehicle we’ve bought from this dealership and Jim was great to work with, friendly, knowledgeable, and not at all pushy. He helped us get a great deal and made sure to follow up after to make sure we were completely satisfied | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ J K
    Dominique is the best in service but the overall quality of work and quality of product on a 2021 sonata is very poor. An injector blew out 2 months ago and was fixed pretty quick. Shortly after, another injector blew out which actually led to having my entire engine replaced. My car was towed to the dealership and Hyundai corporate | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Ella Kolakowski
    Jim was very helpful in picking out a car that fitted my needs. He provided all the information needed and answered all my questions. He made sure to check if I needed anything and overall gave me an amazing experience! | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Jo Ann Woodward
    Donald Williams was very helpful. | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Robert C Villela (LiLr0b82)
    Very good service coming from an awesome service advisor & even got my car back quickly when they are short staffed. ?????? | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Sammy :0
    very kind and thorough | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ David Dean
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    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Ricardo Contreras
    Yannick and Amir were so helpful with my selection and worked with what i wanted, even with some back and forth i walked away happy and excited to drive off the lot | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Tricia Frederick
    Working with Shawn in sales and the whole finance team, I was very pleased with my experience. They came through for me with a beautiful, reliable vehicle. Shawn worked very very hard for me! Thank you to all the staff. | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Dave Patterson
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    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Ray Deel
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    12/22/2023 12:00:00 AM | Google
  • ★★★★ Jacob Park
    Overcharged. The price of labor was significantly more than the cost of the oil on the invoice. Very disappointing. | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Kadin Burns
    Yannick was super helpful in helping us buyout our lease and explaining all of the contracts and options. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Cheri Hamilton
    My husband and I worked with Jesus Bello - He was absolutely wonderful… Knowledgeable, approachable, and VERY patient… We drove away in our new Palisade feeling excited and very pleased with all hard work that Jesus put into our purchase… | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Jenny Oaks
    I was treated fairly and professionally. The experience was great! | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★ Clarice Kadry
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    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Carlyn Block
    I went to my appointment 15 minutes early and only waited 10 minutes at the most. During my wait time I enjoyed coffee and cookies. The mechanic gave me a friendly greeting, saw that my oil was changed along with making sure all was well before returning the car to me. He even had the vehicle washed. I drove away pleased. Thanks agai | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Paula Lopez
    I recently purchased a vehicle and was helped by Jesus Bello. He provided excellent customer service and went out of his way to make sure that we were 100% satisfied and it was greatly appreciated. I would recommend him to anyone looking to purchase a vehicle. Thank you! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ John Schroeder
    In and out super fast and very good people. | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★ Logen Mason
    After leaving a 5 star review with the salesman looking over my shoulder, after 4 months of bad experience after bad experience, I’ve decided to revise my review. Most of my experience has been the stereotypical Kia/hyundai dealership nightmares that I’m sure you’ve heard. Bad customer service, horrible wait times to get the car loo | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ G W
    Great team worked with sales manager, Matt, and sales person Baxter. Bought a new vehicle and September and now one for Christmas | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Hunter
    Jim T. Was very professional,patient and caring. While helping my wife and I find a new vehicle, he took all the necessary extra steps to make us feel comfortable and taken care of. I would definitely recommend going and talking to Jim! | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Gabriela Siliezar
    Kit made the process so smooth and fast! Outstanding service!! | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Arsh Randhawa
    Didn't feel the right vibe; left within 20 minutes. | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Firebird Lock and Key
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    12/10/2023 12:00:00 AM | Google
  • ★★★★★ M P
    Thank you Chapman Hyundai Scottsdale for being so courteous especially Zachary Schroeder my sales agent. He was very informative, no pressure and patient .. I am an ole lady. I was so impressed with the whole experience that If I'm still around I will buy my next Hyundai there. Merry Christmas. Mary P | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Jas Flores
    Thank you to Zachry Schroeder for providing an amazing experience for us in buying our new car | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Valerie Burkett
    Jim Trafficanta makes purchasing a car simple and fun! I called Jim to let him know what I was looking for and when I arrived at the dealership to test drive cars, Jim had the perfect car waiting for me. I test drove the car and did not need to look at any other cars or anywhere else. The approval and paperwork process was a breeze a | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Tim Johnson
    Amanda is AMAZING!!! | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Alixandra Giordano
    I worked with Clint to help get my oil change. Got it done in good time. | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Ellen Springs
    Amazing service, great communication, all the staff members were extremely friendly. I will be coming to this location from now in, instead of the Frank Lloyd Wright location. | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Chad Molten
    Great customer service every time I bring my vehicle in for maintenance. Staff is friendly and facilities are clean. | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ James Coe
    I got a good deal on a nice car, thanks. | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Simon Gehm
    Yannick was amazing and helped me out every step of the way. Could not have asked for a better experience | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Danielle L
    Ask for JIM TRAFFICANTA if you want a salesperson who’s honest, responsive, and knowledgeable. He went above and beyond to ensure I got exactly what I wanted. I highly recommend Chapman Hyundai Scottsdale to anyone buying a car- even the receptionists (Maria and Marilyn) made the experience an enjoyable one! | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Katie Perata
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    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Buck Myers
    The best experience that we have ever had at a dealership. Very easy to deal with and no high pressure tactics. | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Marinos
    By far the best experience I’ve had with a dealership and service department specifically. I am usually very hesitant to go to the dealership for anything as I’ve had terrible experiences in the past, but Mohamed was so helpful and clearly cares and loves his job! | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Megan Routt
    Yannick has been amazing to work with! | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Mountain
    I had a 10/10 experience this week buying my new Santa Fe from Yannick Sesonga at Chapman. He made the experience so pleasant and offered the best financing I have found! I would recommend you see this knowledgeable professional for your next car. | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Miguel Raton
    Very efficient and friendly. Mechanics do a good job keeping you informed on the web. Beautiful cars in the showroom. No surprises. | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Karisten king
    Had a great experience with Nick. Everything went nice and smooth 10/10 customer service | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Alondra Serrano
    Amazing experience buying my first car! Thank you to Yannick and the team for helping and guiding me through the process. Appreciate your time and dedication! | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ destrey giannotta
    Came in a little later in the night with my mother and we both had a really long day but we were looking into trading in my vehicle and getting a new one and didn’t want to deal with the normal hackling with car sales man and just wanted to get everything done, straight to the point. Jim Trafficanta was exactly the guy we needed. He | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Paul Verhoest
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    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Bello
    Frank, went beyond and above to make sure my car was ready on time. I recommend 10/10 times, you won't be disappointed! | Read Full Review
    11/24/2023 12:00:00 AM | Google
  • ★★★★★ Gerald Nabours
    Prompt service, no upselling, written report. Very happy | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Joel Montijo
    Yannick was an amazing guy just trying to help me get a vehicle. And he did just that. I really loved the vehicle selection they had and their customer service. Thank you! | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Staff.Frank Boteilho
    Treated like family throughout the buying process. Baxter at Chapman Scottsdale Hyundai took the time to answer all of our questions, made himself accessible to ask those questions, and guided us from start to finish. We're looking forward to all the family time in our Chapman Hyundai vehicle. Mahalo Baxter! | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ Hawo Omar
    I recently had an amazing experience where I was assisted by Yannick. His guidance and patience in answering my questions, especially as a first-time car buyer, made the process smooth. I left the dealership the same day with my new car. I highly recommend Yannick for your next car purchase. His helpful and knowledgeable approach ma | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Alexandrea Miller
    I recommend coming here to get you new car. I’m a first time buyer and Jesus bello worked with us to get my payment to what I can afford. He was very helpful, nice and if you come here to get a new car ask for him you won’t regret it at all. Thank you Jesus bello for working with us to get the car I love. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Dameon Miller
    Jesus Bello did an amazing job helping me out getting my little annoying sister her first ever car. Got her into a 2023 Hyundai Elantra. Thank you a million bro. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Kelly Hewston
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    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Aneas Cleveland
    I bought my Sonata Hybrid used a year ago to date! The car had always been well maintained, but I started having some minor issues a year into driving my vehicle especially since I use it for work. One day the car just started to give out and would barely get up and go. I took it to the dealer because I wanted to have full diagnostic | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Barb Karges
    It was my first visit to Chapman Hyundai Scottsdale to service my new Tucson Hybrid which I purchased at the Chapman Phoenix location. Everyone was very friendly and courteous showing me around the very comfortable waiting room. Amanda Dell was very informative and kept me informed of the car’s status. The oil was changed etc but als | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Ramos
    I found this dealer by accident and I don’t want to go anywhere else. The staff are all very welcoming and warm upon arrival. I was fortunate to be helped by Shawn who provides the best service possible. We went for a test drive, ran numbers and I can honestly say that they truly look for their customers best interest. I didn’t antic | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Carrie B
    This Hyundai service location is amazing! Had an appointment available within 3 days of me needing one to repair a bad horn on a brand new Hyundai Kona. Checkin process was smooth, advisor was very friendly and knowledgeable, and you even get a video sent to you going over the inspection! I loved it!! We live a half hour away from th | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Alto
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    11/14/2023 12:00:00 AM | Google
  • ★★★★★ QM1 Medrano
    Yannick was great got a new 2024 Elantra, ask for him. | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ KAICEO LLC
    Yannick was a great salesman! helped us find a great car would definitely recommend. | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Danielle Winter
    Yannick was AMAZING. He made buying a car the EASIEST process. He provided excellent customer service, answered all of our questions, was attentive to all of our needs and kept us under budget. He is extremely compassionate about you and your happiness, not all about being a car sales man. We had the best experience in what can typ | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ danielle moreth
    Amir was amazing. He helped made financing a car smooth and easy process. He got us the best terms and kept us on budget all while being so very kind to us. Thank you Amir for an excellent experience. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Gordon Beatty
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    11/8/2023 12:00:00 AM | Google
  • ★★★★ Luz Rendon
    Service is great | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★ Erika
    If I could give this place zero stars, I would. They are misogynistic cheats who lie and obfuscate in order to rip you off. Stay away from this place. Not only will they suggest work that doesn’t need to be done to your vehicle, they will also do damage to it so that you have to come back. | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Torel Welsh
    Helpful and informative. Yannick was a great help, took care of questions and filled my tank during paperwork | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Brent Clark
    Nick Kellog and the entire staff at Chapman Hyundai Scottsdale are top notch | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Steven Stonecipher
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    11/6/2023 12:00:00 AM | Google
  • ★★★★★ W. McVey
    Great experience, quality staff. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Sternod
    Yannick was amazing he was very verbal and understanding also helped us with all our question and misunderstandings. 10/10 would always come back to him for another car or questions | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Gloria Mecca
    I bought a beautiful car today from Jesus. He was knowledgable of all the cars in their inventory. He patiently answered all my questions and is a kind person and an asset to Chapman Hyundai. He made the experience of buying a car a pleasant one. Thank you, Jesus. | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Karina Guti
    Made an appointment - they attended me promptly- and treated well- thanks for taking care of my car and myself - 5starts for sure | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Jorge Martinez
    Great work from Jesus bello | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Jamie O'Donnell
    I did not end up buying a car at Hyundai, simply because they didn’t have the ones in stock and unfortunately I needed a new car ASAP, but the customer service here was awesome! It was actually much better than another car brand’s dealership. Jim Trafficanta helped me multiple times and sat with me to explain pricing, show me every c | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Deuce Todd
    My wife and I recently had the pleasure of purchasing a 2023 Ionic 6 and we cannot express enough how exceptional our experience was, thanks to Yannick Sesonga, Donald Williams, and Amir (in Finance). From the moment we walked into the dealership, our family of 4 was welcomed with open arms. Chapman Hyundai provided a great price for | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Cliff Spickler
    Second vehicle purchased from the Chapmans. Their staff and processes were excellent. The Online purchasing system made this very easy. Started the process there, finished in the dealer. Easy Peasy. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Georgia Fischer
    First time at the service department. They were excellent, and I like the touch of a car wash after service. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★ Todd Atkinson
    I have a 2015 Hyundai Sonada Hybrid and it is a POS. I have owned 10’s of cars, and this POS has stranded my wife & I at least 10 times since purchase. DO NOT BUY HYUNDAI AS THEY ARE GARBAGE | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Michael Barton
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    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Bill Notfaded
    These people are the best! The best part they'll tell you the truth even if it's not what you wanna here. Rare these days. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Zachary Pisors
    If you are in the market for a Hyundai go talk to Jim Trafficanta. No pressure, mind games, sales tactics, etc. Seriously...I have had several experiences with car sales people and all of them were a nightmare. Jim didn't try anything stupid and actually listened to me. If you are a potential customer then knowing your out the door | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Debbie Russak
    We recently bought a car at Chapman Hyundai of Scottsdale. We were not looking forward to shopping for a car. As most people know and expect a day at a car dealership is right up there with going to the dentist. Not Good! Well what an incredible surprise for us when we went to Chapman Hyundai of Scottsdale. Our sales consultant Yan | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Wendy Blackford
    I had the pleasure of getting Jesus Bello as my sales representative for Chapman Hyundai. He has been so helpful and had great knowledge on the Santa Cruz that I purchased. He made it a seamless process from start to finish always keeping my experience his number 1 priority. I highly recommend Jesus and am very grateful for such a gr | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ charlotte Haggerty
    The staff is extremely knowledgeable and very friendly without being pushy. The buying process was seamless and easy. | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ Ed Moses
    Nick in the service department is an excellent service advisor. Very customer focused and goes above and beyond to make sure everything is handled and resolved. | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Cipriano Jr
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    10/25/2023 12:00:00 AM | Google
  • ★★★★★ RHEA SANTHMAYOR
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    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Trish Moreland
    Excellent customer service | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Little
    If you’re looking for a new car, I would highly recommend asking for Jesus. He is knowledgeable, efficient, and so very kind! He made our experience painless and enjoyable, and made us feel like our needs and concerns were being met. Thank you, Jesus!! | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Shane Little
    Jesus knocked it out of the park with helping my wife and I navigate the car buying experience. He’s kind and courteous and we loved having him help us. Thank you, man! | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Wiinner One
    Yannick is the best, go to him if you really want to buy a car // I got a 2023! | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Akm Hossain
    Great service place | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Mugaba Yves
    very thankful to Yannick for making my car process very easy | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Heidi Garrison
    I found my car at Chapman 2 months ago. I already had a Hyundai Sonata but was looking for a slight upgrade as I passed mine on to my child. I found another Sonata that was certified and in great condition. Jim and Donald both helped me out when I wasn’t quite ready to seal the deal and then when I came back. Dale was also great to w | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Efrain Diaz
    Awesome service and friendly staff! | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Top Hat
    Exceptional experience, professional staff, friendly. Almost didn’t want to leave the dealership. Was satisfied upon arrival and my departure. | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Unknown
    Doug at Chapman Hyundai is an angel! The rental car agency at the airport gave me an electric car that was not charged. I've never driven an electric car before; I had no idea how to charge the car. I arrived at the Chapman dealership by happenstance. Doug and his team were amazing! They helped me without hesitation. If they ar | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Cindy Rich
    Jesus Bello was wonderful, very helpful from the start. He deserves more than 5stars | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Chris Cox
    Jesus Bello was amazing | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Lance Milner
    We knew what kind of car we wanted and started calling dealerships As soon as we talked to Yannick Sesonga at Chapman Hyundai that search ended. First off we got a dramatically better deal than other dealerships had, by a few thousand dollars. The entire process was pain free and pressure free. We were treated with respect and cour | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Darrell Palsgaard
    | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Gooding
    Jesus was super helpful and knowledgeable with helping my sister find a new vehicle! | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Jen L
    Jesus was super helpful and made the car purchasing system painless. ?? | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Miz Byrd
    Shawn and Dale were truly fantastic and I can't recommend this dealer enough! | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Leonardo Nevado nuñez
    Excelente atención y servicio, el señor Jesús Gutiérrez desde el primer día se comportó a la altura de un gran vendedor, entendiendo nuestras necesidades y explicando todas las inquietudes habidas, además que nos consiguió el vehículo que exactamente necesitábamos | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Frank Pezzorello
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    10/7/2023 12:00:00 AM | Google
  • ★★★★ Hyung Cho
    They were nice service | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ AyeeeJackson
    Jim Trafficanta was amazing, helped me on my bday get into a 2024 hyundai elantra at 19 years old. i 100% recommend him. bro is amazing! | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Taylor Fulton
    Yannick was awesome and really helpful with getting my Kona! | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ John Lang
    Had a really terrific experience from beginning to end. Would highly recommend them! | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Jake Carattini
    We had Yannick as our sales rep. He was professional, helped answer all our questions, and found the perfect vehicle for our needs. Definitely recommend this dealership if you want honesty and professionalism. Ask for Yannick! | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Richard Finland
    I am happy with the arrangement set up by Dale Taylor your Finance Mngr. and Shawn Sicari in your Sales department.I was comfortable with both of their presentations and didn't experience the usual stress which is often felt when buying a new vehicle.I also hope that I receive the same treatment when I come in for car maintenance. T | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Siddhartha Goel
    Updated Review 10/3/2023: Went for 6 monthly Oil change service, they recommended to come back after 24K miles and also did free 4 point inspection, and other basic formalities with great care. Only point to deduct is about their phone customer care, they are hardly reachable to talk to an service provider. ************************** | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Mackenzie Kessler
    Yannick was super helpful today (for the second time now!) He was patient, attentive and knowledgeable. He helped us make the best choice with the options we had! Thank you!!! | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Joanna Ball
    Damian Magana es una excellent persona en Hyundai Scottsdale. Estoy Feliz can el process de la transaction, la calida de servicio y el excellente precio de mi carro. Realmente una persona de primera y un vendedor de carros que tiene al cliente siempre como priorida. Excellent dealer! | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Murray Allison
    Really happy with my first visit to Chapman Hyundai. I moved from another nearby Hyundai dealership that was subpar who couldn't even get an oil service done properly and seriously lacking on the Customer engagement side. Dealing with Chapman Hyundai was an absolute pleasure and VERY customer focused! THANK YOU! | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ mary schloz
    It was our lucky day when Jim Trafficana met us when we came in to shop for a new car. He is just the best; nice, knowledgeable, no pressure. He made buying a new car a pleasure. | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Martin Coronado
    Very polite. Very clean. In and out in under and hour for a recall service for my Palisade. Jacquelyn Anderson in service department was excellent! | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Darren Joey
    Great experience at Chapman Hyundai Scottsdale and great sales coordinator Damien Magana on helping us find our new family Jeep Grand Cherokee. Very helpful and understanding, we greatly appreciated his effort and hard work. | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Robert Sutton
    Awesome place to do business with. Thank you for outstanding customer service! | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Katelyn Suda
    I took my car in for concerns with my engine, and the guys took care of me in a professional and timely manner. I believe I worked with Frank, he did a great job listening to my concerns and making sure he understood. Would recommend! | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Vincent Maxey
    Bought my first car from a dealer at Chapman Hyundai, Jesus was a pleasure to deal with. Super helpful, and wanted to get me into the right car, which he did. Couldn’t recommend him more! Thank you! | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★ John Krustchinsky
    Literally went in to buy a car, and could not find someone to sell it to me..... | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Allyson Alberty
    Car buying is always a long process but everyone worked exceptionally hard to keep things moving quickly. | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Murray Allison
    | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Arnaldo Gomez
    Went for my 2017 Hyundai Tucson recall, and the service was great. | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Jack Samuels
    Made an appointment for warranty service for Wedneday September 2023 at 9:30A.M. for my Hyundai Sonata 2019. The car was purchased from Chapman Hyundai Scottsdale Dealership and currently has about 20,000 miles. The appointment was an issue with occasional hesitation during acceleration.I met with Frank Ramirez and he sugge | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Wendy Tinkham
    I took my Palisade in for a recall. They were very nice, efficient, and didn't have my vehicle long. They kept me up to date and even washed my vehicle. When I went to pick it up it was dirty because there was construction next door that blew dust all over it. They washed it again. I highly recommend Jacqueline and the Chapman Sc | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Justin Case
    Steve was awesome. Great experience all around. Zero complaints, they actually care. | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Alex Bennion
    My girlfriend and I were in the market for a newer model Hyundai Kona and we could not be happier with Matthew Burgess and Damien Magana's service! They were very informative, communicative, helpful, and patient while we deliberated our purchase. Did not feel pressured at all. Damien delivered the vehicle to us from Scottsdale to Tuc | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★ Shay Ulaszek
    I’ve never previously had issues with this dealership so this is not something I wanted to do, but after 3 (technically 4) strikes, I need to be heard. Since the first week of May of this year, I’ve brought my 2020 into the service department for the same repeating issue, as of last week, this would now be the 4th time it is in the s | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Ana Nunez
    Gracias Jesus! Great experience from the start. Never felt rushed or pressured to make any decisions. High recommended! | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Fernando guerrero
    They were professional and patient, and didn't pressure me into any deal or specific car. Eric listened to what I was looking for and checked every box. Will definitely recommend others to eric. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Noelle Chantel
    Outstanding service and low wait time in service lobby. Francisco Ramirez listened to my needs and provided a stress free experience to servicing my vehicle! | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ gary hinton
    Dealership was great. Our salesman Jesus was outstanding and handled us with care and his knowledge of the hyundai brand is incomparable. I highly recommend Chapman Hyundai. Stop in and see Jesus. He will take great care of your car purchase! | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Paul Tometich
    My wife and I came into purchase a new vehicle and worked with Jim Trafficanta who was amazing in assisting us in the process and being a hospitable and great salesman. We felt like we were chatting with a good friend t thought the process and Jim was very clear in all his communication and really makes you feel that you are working | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Carly Bazarian
    I love Chapman Hyundai in Scottsdale and just took home my fourth car from them! I have to give a shout out to Jim Trafficanta - Jim helped my husband and I purchase a beautiful brand new elantra and made the process so easy and fun. Jim is honest, humble and will do everything he can to match you with the best car for a great price. | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Faye Smith
    Great dealer. Recommend Donald for an agent. Rather disappointed in the finance sector...too pushy and didn't know when to halt his selling! | Read Full Review
    9/10/2023 12:00:00 AM | Google
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