About Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix
Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- 24 Hour Service Center
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (602) 680-5421 today to schedule your next appointment.
Our technicians at Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix are ready to help you!![Business Link Logo](/App_Content/images/campaignassets/314c779c-9fd3-4778-a3c1-70fffdcf98c3.png)
Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix today at (602) 680-5421 to learn more
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★★★★★ Jeff MichlitschI read the reviews and was concerned. Robert in the service Dept was great and I had noting but a positive experience. I will definitely return. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ josep vicent molinaWARNING. VERY BAD EXPERIENCE I asked them, don't sell me a lemon, and they did. They have very good maners but now I have a lemon. July 19, 2024: A $3,000 deposit was made to reserve the vehicle. July 22, 2024: Despite the delay message, I visited the dealership to complete the purchase but was informed that the vehicle was not ready | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Jared KierenWorst customer experience I have ever had. I bought a GMC Duramax diesel and to find out it didn’t have a gas cap. I had to buy one. Then in the week of owning the truck the rear brakes started to squeak and the truck threw a check engine light. I took it into the dealership and manager that I talked to wasn’t very helpful. He pa | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Savannah MeadoThey do not take appointments a lady answers that sounds 10 and offers to just talk about your problems in life? There is no service department go elsewhere | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Jimmie BruessardAvoid AutoNation Dodge North Phoenix at all costs. This dealership sells defective vehicles and disregards their obligations to consumers. I'm pursuing a lemon lawsuit and filing a consumer complaint with the Arizona Attorney General, backed by my attorney, to hold them accountable for their unethical practices. I purchased a 2022 D | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ JohnGreat service and efficient buying process. Salesman was professional and supported my buying goals. The process was pleasant. | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ Sparky444My salesperson was fantastic-Al Telles. However, I have found it impossible to reach customer service at the dealership. No one answers the phones. I was 3 hours just trying to get through to ask a question and gave up. | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ Shannon Northcott - JLOCC Executive Vice PresidentPurchased a car unseen - team was helpful about sending photos and I had a friend in the area test drive it for me. When I picked it up to drive it back to CA, discovered a massive hole in the sidewall on one of the tires. Had to replace the tire in Blythe and reached out to the dealership immediately asking what the process was for | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Les HetrickService rep explained everything that was required and kept me informed on the progress. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Adam HerchenroederExcellent service!! Alex was super helpful and was able to accomplish all my needs. Thank you+ | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ William RokuskieThe technology on troubleshooting, communication. Quick service. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Lachata76I had a great time and my mom also walked out with a jeep. Very good experience and will be recommending you. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ jazmin martinezNever had such a stressful experience at a dealership in my life! First off the finance department is so unorganized. He made us sign paperwork twice. We had signed off on a rate on the day we went into the dealership and then called us again to finalize paperwork AGAIN 3 days later after we had already finalized a deal telling us th | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Brian AndersonPoop workmanship, poor communication with service advisor. I was charged for services I told them not to perform. Jeep broke down days after getting it back and the service advisor Alex promised to call me back after he charged for work I did not approve, broke down afterwards. Even had issues getting my refund from their rental car | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Jeff LesterI had a signed deal on a 2024 Wrangler. I drove 3 hours one way to trade in my car and buy this Wrangler at the agreed upon price, which was signed by me and the sales manager. I get there and they show me the Wrangler and said I can now meet with finance. But Finance comes out and says, we have a problem, Stellantis took back t | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Harry BoothVery friendly and helpful staff. My Jeep had a recall. Service was fast and on time. Great communication also. Thanks | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ KVTVEmma is the best service Advisor I have encountered. Despite the busy schedule she took the time to answer my questions and walk me through the process. Will be back Highly recommend Quick turnaround for general maintenance | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Alvin “Alnice” WitcherOur salesman “ Tiny was fantastic, very helpful and informative throughout the process. Would have given 5 stars if it was not for the finance rep dragging the process on and on. Car is doing great. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ John FavoritoI was very impressed on how Alex S took my truck in and was able to get the job done the same day! I will be bringing all of my vehicles in to Autonation Dodge Ram for service in the future. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Greg PageAutonation Dodge was Great! They are fast, friendly, and my car ran great after the service. I would definitely recommend Autonation Dodge! | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Dave VockellMy dropoff-to-inspection had a couple of hiccups between the tow guy and the crew in AutoNation sales (they misplaced my keys). My coordinator Robert was relentless and aggressive in making sure not only that my job got done as fast as possible but also that I was constantly updated on the progress. What started with "my tow guy made | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Herb NyiroGot a great deal, Elie was great and made the whole process easy | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Gilbert PerryI always have a Great experience when I take my truck into autonation. Nate is very knowledgeable and professional. He informs me of everything. What, when and why. Gives me a heads up on any maintenance and recommendations. Nate’s Great attitude and demeanor is top ranked. I’d recommend and do recommend Nate and Autonation. K | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Alexandra JohnsonEmma and Mia were awesome and took care of me and dealt with my warranty and a million questions. 10/10 recommend them both. Popped a tire and didn’t want to go back to the dealership I bought from. AutoNation is right up the road and I’ve had my car serviced there before for a battery replacement and they did awesome. Came here aga | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ T KTyler Ordaz in finance, he shopped for our loan rate and got us a percentage and a half lower than what was offered. It matters over time those points equal dollars over the loan lifetime. He was humorous, he had us feeling comfortable. We laughed a lot. One thing he also did was got us over 3k off on a Vertis extended warranty. It’s | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Kylielove 7998I have no idea how this place has even 4 stars. I have already had a very bad experience with them where I could get no communication after days of trying while my car was being serviced. I tried to give them another chance and this is what I’m dealing with…. My car basically threw every Service light so I had it towed to auto nation | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Nick ConnellAmazing experience quick easy and delivered above and beyond what they stated they would. I love my car. Lila was awesome to work with I suggest asking for her!!! | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Robert SimmonsI had a positive experience working with service advisor Robert William at AutoNation CDJR. Prompt responses to my inquiries. Clear description of costs and work to be done. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Ashley PendletonService took longer than expected but my service advisor, Alexander, was great. He was knowledgeable about service for my car which hasn't always been true with the service advisors there. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Nikki MicaleThis dealership has gone above and beyond again! Max and his staff certainly made the buying experience amazing. Our family have owned Ram products (more than 7 trucks in 21 years) for many years and Jerry P. always took great care of us. I highly recommend you search out for Max when you need to buy a car. Thank you Max! | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Steven Cipriano2nd car in a row from AutoNation and always a recommendation of mine to friends and family! Steven in sales is extremely professional and polite. Karina in finance was absolutely amazing in the actual signing process. And even the hands-on and personal service from the GM, Joseph, who pushed and got the actual deal done over 2 phone | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Sophia HathawaySomeone from the call center gave me a 5:30pm oil change appt and Alexander called me and asked me if I could come in by 4pm to do my oil change as they do not take oil change appts any later unless I was planning to leave my car overnight which I was not and wasn't told that when I schedule my appt over the phone, Alexander was very | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Thomas RamirezFriendly and helpful made sure that I was satisfied | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Alanne SaundersFrom start to finish I couldn’t be more pleased. I felt like my business mattered to this establishment and the Culture was CUSTOMER SATISFACTION every step of the way! Express Service Advisor Emma Brumm is the best of the best! My Dodge Charger won’t go anywhere but here! Thank you so much for such a pleasant experience in spend | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Simu KaneenGood experience overall. Service advisor (Robert) and staff were very helpful and got me my vehicle fixed and back to me as quickly as possible. Setting the appt was easy online but did it really allow to a lot of information. In my opinion Autonation needs to streamline some things to better support their service advisors and increa | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Kathy BurlingameService department is the only positive of Auto Nation?? | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Lida La RoseOur experience at AutoNation has been great!! Wonderful customer service from the moment we walked in, purchased our new vehicle, added some accessories and always following up to ensure everything is good. Our sales rep and service rep are very responsive and helpful. We definitely would recommend AutoNation! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Quay GatesMy vehicle was dropped off July 15th to this dealership for service. The same vehicle was struck at the service department, the same day. On pick up 18th Jul is when I found out my vehicle was struck. At first i was told the vehicle came with the damages, but when i pulled up pictures and video of before i gave the truck to them that | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Michael HowardEveryone there was great. Made my car buying experience as painless as possible and didn't waste my time. Thank you. I'm changing my rating to a one star. A couple of days after purchasing the vehicle I noticed the transmission was slipping and called the dealership to let them know there was a problem. I drove the vehicle for less | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Nash DeVitaIf you want to be accused of lying and theft then be threatened with a call to the cops, this is the dealership for you. While discussing terms of sale for a used truck, the sales folks failed to present me with a piece of paperwork for my trade (lien still), and upon the discovery, a sales manager called me and said the above to me | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Joseph LorenzoBUYER BEWARE....How times have changed. I originally bought a brand new 2021 Dodge Durango from AutoNation Chrysler Dodge Jeep RAM and FIAT. My experience was great. So therefore, when it came time to buy and trade in my Dodge, I thought it was the logical choice to go back to the dealership. My Experience was HORRIBLE! We had a | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ David HoelzingerToday I had exceptionally fast service call for an oil change and tire rotation and they also took care of an unexpected issue that just popped up. Carl always does a great job! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Rob WiebeTook my Rubicon in for some repairs. My service advisor Carl was fantastic. Friendly, down to earth, and easy to work with. He kept me apprised of the work status the entire time it was there. I'm happy I chose the Autonation service department for my repairs. They will be my "go to" location from now on. They even sent me a Jeep sel | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Harry BoothVery friendly and helpful staff. Worked my car in on Saturday. Service was fast and on time. Great communication also. Thanks | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Nicholas McDonoughThe dealer was responsive but not much to be desired from a buying experience. Kid was nice but he knows zero about used cars. The dealer failed to satisfy my questions pursuant to condition and missing maintenance. 1 week later still no paperwork. The car in question went thru several East Coast dealer's hands of AutoNation unable t | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Esperanza gonzalesThey sold us a tesla and said it had a warranty. 3 weeks later the battery gave out and theres no warranty. They will not make this right and the manager said his salesman “Is only 20 and doesnt know what hes talking about” when we tried to get the resolved. Even though we have texts from his salesman confirming ir was sold to us as | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Adam SchroederWhat a joke. Stopped in to look at a specific model they had on the lot, and sought to take it for a test drive to see if it compares well to my older (same) model vehicle. Got ready for the test drive, but two reps kept calling me Josh - despite multiple attempts to tell them that wasn’t my name. The test drive consisted of driving | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Joe SearsAuto Nations service department is friendly and highly knowledgeable. Our recent experience was very pleasant and completed in a timely manner. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Jared SullingerI recently had the pleasure of purchasing a car from AutoNation, and I couldn't be happier with the experience. From the moment I walked in, I was greeted by a welcoming atmosphere that made me feel right at home. The selection of vehicles was impressive, offering a wide variety of options to suit every need and preference. The high | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Jack ZollarsI made an appointment for a check engine light on along with a recall. Upon leaving it at the dealership they said they would not be able to look at for a day or two. In actuality, it took four days to look at it, do the recall and order a part for the check engine light. I finally was able to get my truck back the following Monday. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Gabrielle PinaCarl was awesome and a great help in getting my vehicle fixed accordingly. Thank you so much! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ sandy atkinsonIt’s hard to trust a dealer when you catch your service advisor in several lies direct to you ,and you need a new advisor to step in to try and fix her lies to you. Not sure if I will ever go back to this dealer the supervisor apologized but it was only words nothing else was done. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Michael HowardEveryone there was great especially Logan. He made my car buying experience as painless as possible and didn't waste my time. Thank you | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Justin KloknerAlex my service advisor was able to get me in same day for a dead battery and was able to get my battery covered under warranty. Exceptional service thank you. A+ | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Reggie ChristensenDo not take your car here to trade in. Some how they didn't pay off my other car completely, never said a word about it in fact said I would probably be getting a check from them for overpaying off my loan. Was supposed to get new floormats because the ones in the truck had melted plastic from the packaging on them. But as soon as I | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Kevin BallingerVery polite and quick service. I actually drive from Chandler just for their professional and courteous service. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ The Daddy ShowMia was great. She is a pro. Thanks for the service. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ TIAA CrefThe communication tools this dealership has and their willingness to use them has made my decision to use them for any issue I have as long as I own my Jeep. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ J HPros: The GM, Salesman, Finance guy, etc., were all very polite & professional. The GM knew I was in process of purchasing at another dealer, but continued to stay in contact and ask if he could earn my business. When the other dealership faltered on the ‘numbers,’ for the 4th time, I connected with the GM and challenged if he could | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Thomas WilliamsLet this serve as a warning to all out of state buyers that may potential do business with this dealership. I am left having to pay sales tax on my car twice just to get it registered in my state. The dealership paid the sales tax in Arizona(AZ) which is commonly mis abbreviated as Arkansas(AR). Once this dealership received payment | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Ted MinI got my first truck, ram 1500 from this dealership. Katie, my sales representative was at her best!!! Extremely helpful with all questions and made my purchase experience pleasurable. Henry the sales manager help me through the deal as well! Thank you guys for your service and I really can’t complain about anything! | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Jeff GanglYeah, I came in for a oil change and rotate tires and fix an auxiliary battery for my start. Stop option on my Pacifica. It took a little longer than it should’ve but I’m still happy customer. Thanks. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ sixrings88Chris is amazing. I live out in San Tan Valley and drove all the way out to this dealership because of his customer service. | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ Mario AguayoThank you for the great service other dealership in Gilbert totally lied to me. You guys were fast and honest. Thanks again. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ M SThe sales team, and finance team were all amazing for the sale of the vehicle. We bought a 2016 Town and Country used that came from the Avondale dealership. We brought our vehicle in for service for a "we owe" and some warranty work. Our Van had a twist of fate so she has to be there for a little longer than we like, which is not th | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Don GrayService personnel went well beyond what I would have expected. I have high praise for service tech and service associate. The associate made sure I was aware of the status of my repair and even installed a air cabin filter I had for no extra labor. What wasn't so great was $607 for two batteries and labor that should cost a lot le | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Ben WilsonCarl was very professional and communication during the whole process was outstanding. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ B HThis is my go to dealer for my service needs. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ John koenkeThe car runs great. It was Done so quick. A thousand thank you to you. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Ross MaltmanGreat job! The 800 number screwed up the appointment, but they got us in anyways, at the expected time! That is customer service! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Marcus BecklesAlex did a great job with the warranty claim | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ WANDA INES PIETRII'm still walking on air Jose picked me up from my apartment so that he could set me up with my new 2023 Dodge Challenger just 81 miles on it. I'm so grateful to Jose he made my car buying experience easy and painless treated me with respect and Max was awesome lol. I did have the car inspected and my mechanic congratulated me no wor | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Joanne GonzalezI want to first say thank you for giving us the opportunity to get a vehicle and most to Ivan Anguiano who had the pleasure to help the most and took his time and effort for all this can happen. Thank you so much so appreciated. By the way I love my Jeep | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Rick Harwoodmy most recent experience with this dealership was five star however, in the past, I would barely give them one. They lost a service customer for years over items that were just a few pennies to them plus they didn’t have the opportunity to even quote on a new vehicle purchase. I haven’t decided whether to return on a regular basis y | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ ??Treated with disregard. Extremely unprofessional salesman. Not recommend this place. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Chris LongI experienced a common failure on my high end Dodge Charger that was identified when I brought my ride in for normal 30k service. Carl (Service Manager) took great care of me and my ride and worked all the warranty issue quickly. The work was done quickly and properly and my ride was returned as clean as I gave them. They provide vi | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Tony AcostaI’ve been to this dealership many times and have purchased 2 vehicles here. Mia in the service department was exceptional and kept me informed of my service. Will seek her in the future. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ David HerveyVanessa is our service advisor. She took the time and listened to all our concerns about my ram 1500 and my wife's dodge journey. She kept us informed throughout the process about what was needed to be done and the cost. Both our vehicles were done in a timely manner. We very much appreciated everything She did for us start to finis | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ P.Customer service was top notch. Alex K is great to work with. He ensures all work is done correctly and in a timely manner. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Jimmie BrooksMy Service Advisor, Emma, was very congenial and professional. It was a pleasure working with her. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Gerald WilkerI was told it would take four hours to do the update on my nine year old fiat, they had it done in an hour and a half. I'm very happy with the prompt service. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Alex PulidoGreat service and experience, my ac dont work and Alex help me!! ???? | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ James CaudleThe service was great. My Jeep is working great. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Alexis LarmayCarl is amazing, friendly and knowledgeable he got me in right away he has excellent customer service today he had Emma help me and got me in and out right away she was great too | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Sherry CassidyNot happy they said they would fix the windshield no Cals no scheduling no follow up so unhappy mal promise give us truck with nail in tire | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ John MateoAuto Nation is a great place to take your vehicle they are quick at making sure you and your vehicle are taking care of. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Kunisha Duke (Mrs. Duke)I did wait longer than I had anticipated, though. The necessary service was still provided to me. They were courteous and patient when I arrived. My service and experience have pleased me greatly. I am very grateful. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Stephanie HansenThe entire service team has continued to be awesome at this dealership! They’re very trustworthy and helpful! Alex and Vanessa are especially great. Very down to earth, kind, informative, honest, and helpful. I don’t plan on taking my car anywhere else. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Trish HerveyVanessa was great. Kept us informed and we are happy with the work that was done. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Brent LarsenFantastic service! Edwin in sales and Nick the finance rep gave me the best experience I've had at a dealership yet. Thank you!! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Scott RobinsonPleasant experience, communication was good , repair completed timely, they even washed my Truck | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ John ToscanoBad communication, and even worst craftsmanship, lying staff, not happy at all! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Colin PeasleeThe Jeep Renegade I just bout is perfect and now my best friend and I can get her son to his ABA school without any problems | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Luke skinnerI recently had my truck in for service. New transmission and a couple other warranty items. I was pleased with the work performed but was not happy with the state my truck was returned to me. There was a heavy amount of grease on all the front end suspension and even some greasy hand prints on the headliner in the truck. Overall I am | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Justin NickelsonDo you want to be told times for appointments and not be serviced? Do you want to get charged 800$ for something not provided? This dealership simply only cares when you say yes to buy a vehicle and every other step in the process is horrible. First car buying experience and would not recommended or even be returning. You will be cal | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ RubberBand SinCame in to sell my car and Daisy was able to give me a great deal for my car. Left purchasing a car from her. Great business. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Jillian CortezDaisy was great! Helped purchase our car, gave a great offer and made the process very easy. Will be coming back and purchase a car from her! | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Kayla RobertsI would give this place no stars if that was an option . I’ve taken my car to get service done on my ac three times within the last year. I’ve paid for the three year warranty just in case I ran into any issues. I regret buying my car from this location. The service sucks I shouldn’t have to go back three times within the past year f | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ John CorellaMia was very efficient, she got me ready for my vacation. I feel very relaxed now knowing that I can drive without any problems. Great employee, A rating | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Ashlee MillerMia my service rep was absolutely amazing and such a great help. Service was super fast with my vehicle, and very efficient. Mia made sure my car was taken care of and really worked with me and truly took a huge stress load off my shoulders. We need more people like Mia in the world! | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Alexis BartelsEmma was terrific. Good communication skills. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Justin.nWhere to begin. I spent over 10 hours between two days there. First day after an hour drive. I had an apt for 1130. A different person than the agent I was talking to came and finally talked to me 45 minutes later. Was taken care of at that point until I told them I wanted the vehicle. Had a software issue so couldn’t finish signing | Read Full Review7/13/2024 12:00:00 AM | DealerRater
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★★★★★ Marcin KFinally a Ram dealer in the valley with a good service department! Thanks to Nate (service writer) and Vince (Diesel Tech) for getting me in and out this morning! Can’t forget about John in parts, finding me what I need for the Ram! Well done gentlemen! | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Nick NicoliniI took my Jeep Cherokee in for the 49A tailgate recall that was all. I call explained what I needed and received an appointment a week out. I took the earliest slot of 7:30 and was there at that time. I was advised by the person setting up the appointment and the service advisor that it could take all day which was fine. The service | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Andrew Vander StoepHad a great experience at this dealership! My sales person Elie was friendly, competent and helpful. No haggling back and forth the price is what it is and the price was very fair. I recommend this dealership to anybody looking for a new or used car. I am loving my 2023 shaker challenger r/t. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Ed HannifinSmall service department and a bit hidden on the dealership lot but clean and well run. Karl Ross is a very personable but professional service writer and communicates very well with updates on timeframe. Prices are average for dealerships. Lack of on-line scheduling for basic maintenance is disappointing. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Matt LancinaIt was great Olivia was very cool and helped me out even when the deal was over and I came back to the dealership to get some paperwork I appreciated the good Customer service | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Dakota MathisThe AC went out in my truck so I took it in to auto nation CJDR to have an assessment. Carl was my service tech and as always, he didn’t disappoint. They needed to keep my truck for a few days but I needed transportation for work, Carl figured out a way to provide me with transportation while I waited. When I came back to pick my tr | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ adrian perezInitial contact and interaction was great. Come day three, it definitely went down a notch. We did end up purchasing a vehicle, with issues already, but it hasn't been bad until now. We've had this vehicle for 4 1/2 months and our passenger outside brake pad was ground down to pieces. I did the work myself with new brakes and rotars | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ Derek SandersThe service tech was great. My only disappointment is that I never received a printout of what they did to my car or the findings of the multipoint inspection. I went in for an oil change and asked if they could check my Jeep for suspension issues. All I received was a receipt for the oil change I purchased. Other place that I've vis | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ David FergusonTook a week and was supposed to be a one to two days. Same experience I had before when they had it for 3 weeks and I didn't get updates so I picked it up unfixed. Not impressed with that shop. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ ryanskalaAvoid this dealership at all costs, especially if a first time buyer. They use every trick in the book to scam customers and do NOT value their no questions asked return policy, despite claiming to be a no pressure/no hassle business. You will not get your down payment back. Patros and Henry are the typical sleazy salesmen not taking | Read Full Review7/4/2024 12:00:00 AM | DealerRater
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★★★★★ Maleni DominguezAVOID this dealership. Recently purchased a used vehicle and has MAJOR issues. Come out to find out this vehicle may not have the miles it said it has if not more. Vehicle does not work. Currently working on getting a case towards Autonation. | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Michael SchufmanElie is the worst, rudest, most unprofessional salesman I think ive ever dealt with. Very condescending and seems disrespectful towards women. I think he also drinks way too much coffee. | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Cory EdwardsMike wanted me to bring my Hellcat in to inspect it for trade in value. Simple enough, I told him I was looking for a rough estimate as their dealership was rather far. Shoots me a pretty low offer since he can’t see the car which is fair I suppose. (Low miles clean title no accidents no issues). Tells me if I bring it in we can get | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Suzi StromMy husband and I purchased a used 2018 Ford Mustang back in April of 2024. At first the experience seemed like it would be great. Jose the car salesman met us with the top of the car down and ready for a test drive. The car drove well but did have a few rough jerks as the transmission switched gears. We drove around the area and then | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ C.H ShearinWonderful dealership! Elie and Riad were so helpful and assisted us in getting our dream car. They both went above and beyond to make us happy. The entire experience was fast and easy. We will definitely be buying another car there! Thank you!! Thank you!! | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Roland MurphyI recently bought a used car from this store and had a very good experience. Our sales associate, Josiah Hayes, worked with us closely throughout the entire process, kept us informed as to how things were going, thoroughly explained the couple of hiccups we encountered and generally managed the whole experience for us. On the day we | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Luke LehrIvan was awesome! He helped my wife and I find a vehicle we wanted, he went out of his way to find us multiple vehicles to look at and test drive! Thank you Ivan. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Denise BeggGreat place ,Alexander was very helpful in explaining everything to me about my service . Thank you | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Adrian SesmaSales rep was amazing. He helped us with our 4Runner & was very pleasant to work with. However, the finance guy, huynhv, was very rude once we declined the extra warranties & gap. He didn’t even let us know he was done with our paperwork, didn’t tell us he had to switch buyers on the paperwork, and as of right now, I haven’t received | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Linda LlanesFirst, let me say that my advisor was very polite and nice. I was upset when I reached my appointment with the advisor because he told me that was only an appointment to see him and they would need to keep my vehicle for three days before anybody would even look at it. I have never been anywhere that is not looked at it the day of my | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Jeffrey BraskettWe have 2020 jeep charokee from this place , we have all warranties with this vehicle, since day 2 we have had issues with this vehicle smelling like rotten eggs and ac shuts off for like 30 to 40 seconds and we get the run around about there is nothing wrong with it ... It's been in there service shop to many times and still no resu | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Patricia AlsterI went into the dealership to purchase a vehicle and spend some time negotiating the price of the truck, after negotiating the price of the truck, they wanted to pull my credit for an interest rate, which came back at 8.49%, which I was not happy about due to my high credit score At this time they are sales manager came over and stat | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ TomRiad which is in the finance department was very helpful and so was Katie Lerossignol. When I picked up my car she answered all my questions and set up everything for me. I would not recommend this dealership as it took way too long to purchase a car with a credit score of over 800. They make you wait way too long in their waiting ro | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ Paris JonesAlexander in the service department made this process super easy, and made my wife happy! His expertise puts any doubts you may have to rest. Ordered my parts and were delivered the same day, also got the vehicle done within 4 hrs. Which was super quick considering we may have not gotten it back until Monday. We got an oil change, x4 | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Timothy DelgadoAlex is efficient and commutative The techs that worked the truck were clean and preformed the repairs quickly. The entire vehicle was thoroughly inspected. I told them that I expected to be without the truck for a couple of weeks. Even though this was a warranty repair, they completed quick with no delays. Worth the drive from Gilbe | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Mevlan HariziAvoid this dillership. I got my car there, and they got paid they did not fix anything, not only that, but they Brock my air conditioning it's a scame place never buying any more cars from dodge diller | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Waldo CorreaMy son bought a used vehicle in less than a week the front clip of the vehicle was loose and the number was almost dragging. I spoke to Vinh Huynh (nick) and he had stated they would handle the repair. When I brought the car back the General Manager Joseph Asadi was very rude and stubborn saying that it was not the fault of the deal | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Clayon ClarkeThey always take great care of me every time.. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Aaron CurtisDo NOT buy a new RAM. I bought a '24 RAM 2500 and the A/C system can not keep up with the Arizona Heat. The A/C doesn't get cold enough and definitely doesn't blow hard enough to keep the cabin cool. The A/C system is one area where you can definitely tell they tried to cut costs by putting inferior parts in to it. This is NOT the tr | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Paul BrommerCarl Ross is excellent to work with. He’s honest about what service is necessary and what isn’t, and takes great care of your car and you as a customer. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Steve HollerAlways have had good experiences with Autonation Chrysler Dodge Jeep RAM. Worked with Ivan, Broden and Max, and couldn't have asked for better service. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ aprille ibarraThese guys are great. They had me in and out quickly but made sure to address all my issues. I would definitely recommend this specific location for all service needs. Very happy! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Johnny UtahVanessa did an amazing job while I was servicing my Jeep. She was able to clear up the issue with my vehicle protection plan. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ Gordon ByrnOur service advisor Alex was very friendly and had a positive attitude throughout our visit and our service technician Guy was extremely helpful and took ownership of our problem until our concerns were resolved. Your entire service department was 10/10 | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ ruben rodriguezWell taken care of. Got me in and out faster than expected. Great customer service. Always quality workmanship. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ John FifeFriendly service and willing to work with customer. Vehicle is fixed and working well. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Tom MuirAN CDJR was great when purchasing my Jeep, and even better when providing the 1st maintenance service. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Krista SpencerThey checked the car over and made suggestions. Always good to know what maybe coming up soon. They were able to get our part in overnight so we got the car back quickly. We were happy with our service and Carl, our service rep. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Jenie sGreat dealership but the sales lady was odd. Our car was reliable but the lady was rude | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ FEAR DEMONZWhen in for an oil change and Alex was my service advisor. He was professional, friendly, and got me in and out within 25 minutes. Highly recommend seeing Alex when you come down to service ??????????. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Jim SchwalenbergEmma was my service representative. She was knowledgeable about my vehicle and what needed to be done. She kept me informed about how the work was going and when it would be completed. Nice job. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Paul RichardsWorking with Carl at AutoNation has always been a positive experience. Clear information and answers to questions in timely and considerate manner always! | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Kevin JohnsonAlexander is professional and knowledgeable. I will be using him in the future. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Randy RobertsOnline booking system leaves a lot to be desired - shows zero availability for the entire year - but service wise, excellent and quick - in and out in less than an hour and personnel are very friendly- | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Bob W.Carl in the service department is excellent. Ask for him for your next appointment. As for the dealership itself their customer support is terrible. You buy your vehicle from them and dont help with factory issues. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ martin burgisserPerfect and on time customer service as it should be. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Jon WilliamsHad a great experience with them. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Mary MeediI always have a great experience bringing my van here. They do not make me feel stressed or feel like I need to make other expensive repairs unless it is necessary. They are quick and have my van returned to me within 48hours. Which is nice because this is my only vehicle. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Kim BristFriendly, efficient, and informative customer care. Much appreciated! | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ TazI would’ve given 2 stars but that was listed as “fair” when I feel like “poor” is a more accurate description of our experience. After the first offer we showed another dealers offer showing a higher trade in allowance. When we asked about that number it took 4 more counters with us leaving the building before they gave us a closer n | Read Full Review6/1/2024 12:00:00 AM | DealerRater
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★★★★★ pederson5Got my car back and the windshield wiper line had been cut. I really don’t want to drive out there again, leave my car and maybe have to pay 3x , I’ll just fix it myself. Communication is slow, everything is online now. No real personal experience or explanation. I like the tech pics, but I had questions and there was no one to ask. | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ Tabitha PaceMy technician and Nick was absolutely amazing and wonderful. He was very knowledgeable. He informed me of the progress every step of the way. Thanks Nick | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Jerry TohtzTeam did great. Very friendly, understanding and helpful. Well done! | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Ed BensingerThe Service Department as been great fast in and out and work is completed | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Kevin CurryFantastic experience having my Viper in for service. Service writer Vanessa kept me apprised through the whole process with a smile and excellent customer service. Thanks again! | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Troy StewartGreat tire deal... easy scheduling and they delivered as promised! | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ bart cozzoService advisor Alex very attentive | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Will D.I bought a Mercedes Benz Metris and they shipped it to Charleston, SC. Jose Alvarez Hernandez did an excellent job with communicating the entire transaction process. Will definitely do business with him again. A+! Thank you! | Read Full Review5/29/2024 12:00:00 AM | DealerRater
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★★★★★ Naailah HillMy entire Experience with this dealership was great and smooth. Abelardo was very honest and he also had great communication when it came to getting me the car I wanted !! Shop here lol :) | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Amir GThe experience started great till at end recieved unnecessary attitude by the GM Joseph. Never go back. | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Criss BullMy technician Nate goes above and beyond to help me with all my problems. Yesterday he got my car serviced and the issue that I thought would have to have a part ordered, Nate got it fixed. Thanks | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ DeeAnn HobbsNate has great customer service and he car about you vehicle! | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Travis HornerHad great experiences both in sales and service with AutoNation North Phoenix. I’ll be buying our next vehicle from them | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ David HoelzingerAm thankful for Carl getting my safety recall performed quickly and conveniently on my Jeep. | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Taylor ZweifelGreat customer service. Went above and beyond. Nathaniel is an amazing service rep. I am glad I chose AutoNation for my vehicle and won’t go anywhere else for service. | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Brenda LS WehnerThe service department needs help! They have poor communication, keep vehicle for over 3 weeks, provide inconsistent status when contacted, and then send bill with overcharges. Go elsewhere. | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Gail ClantonI went in for a regular oil change and tire rotation and Vanessa was awesome she found that my batteries were low and got them switched out for me at no cost cuz they were under warranty. I drove off it was all done but something happened to my AC she made me come right back got it all fixed up and worked out I am so appreciative of | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Tiffany AlcornAfter a 2nd lease with Autonation and a different Jeep Grand Cherokee in 8 years, we have opened a new path in buying out the remaining lease for our Jeep. 2 months after choosing a buy out option an oil change was extremely needed! Bryan (in service department/service area) was extremely attentive and supportive of our work schedule | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Rylie PedersonBeen going to this dealership for 3 years, since I purchased my 2021 dodge Durango here. Nate is my tech and he always makes sure to have amazing communication and never over promises and under delivers. He makes sure I have a vehicle to get my 3 kids to and from while they work on my Durango. Hands down the best most consistent sho | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Alisa harrisOkay so I am not your typical go to a car dealership person but I'm a travel nurse and I desperately needed a dependable car I had gone to three other dealerships only to have the car sold out from underneath me before I could physically make it in. AutoNation was so great when I told them that my schedule was crazy they made it easy | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ William OlenWill never return to dealership. Not a single employee works there for more than 6 months. Bought car new and have had issues. Service department is a nightmare to deal with. | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Mark RoseGreat seevice advisor recomendation- saved me money and time. Nice! Alex is great. | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Chuck BlueService personnel (Nate) is great to work with, friendly and knowledgeable. Parts department also did a great job. | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Saundra EalyNorth Phoenix Auto Nation has a wonderful service department! Nate my service advisor discussed the possibility for several potential reasons why my air conditioning wasn’t cooling. He made sure that the car was fixed and even gave it a good wash! | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ J. DouglasEmma is a great asset to Autonation! Great customer service, transparent, honest, knowledgeable, and great communication! No problems since I got the car back yesterday - thank you techs for a great job! Autonation is my go-to and now my family's go-to as well for dealership work! | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Alec J. MarantoElie, the best! Great experience. Listened, attention to detail. 2024 Ram Mega Cab 3500 Diesel Limited Longhorn | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Miki TurtsanyiMy rep was great. Friendly, knowledgeable, and took the time to help me understand my options. She showed patience for my questions, was very respectful when I asked for clarification. | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Edwin FischerMia my service rep was great got on top of my challenge right away. We had a planned trip and only lost one thanks to here and your technicians. | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Marc DelichGreat and friendly service. I was shocked by how much the advisors knew about vehicles and they could tell by the sound of my vehicle which modifications I have made, which lets me know my car is in good hands and is going to be worked on by people who know vehicles | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Jose MedinaMuy buena atención y claridad en la negociación | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Steve NacinovichThey got me a ride home when I dropped off my truck. It was done a lot faster than I had planned. Got the call to pick up right when my wife got off work which was good timing being we were all ready going to be on the road. Friendly staff, thank you | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ tom seowFirst time Jeep owner and I had a lots of questions for my service advisor Alex! He answered them all. I was there early for my service and they got me right in. Alex thank you again for taking good care of my needs. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Gabriel BruceWould not recommend they said I can come pick up a car while they made repairs to mine they brought me in and I had to wait for my car to be repaired I even did that and asked if I could test drive it first and it was horrible they are saying it’s only a battery issue the EPC light was on and brakes and wheels were rattling after I a | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Pat HawthorneCarl did a great job getting my wife's Charger, in and repaired | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ Markus MackkeyGreat customer service they helped me with everything I needed will definitely come back | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Zac AbramsEmilie and Chris were a pleasure to work with! Emilie went above and beyond to find us the perfect car out of state, and she worked hard to ensure we got a fair and solid value for our trade. Shipping of our car was delayed; we were provided with something nice to drive as we waited for our car to arrive. Chris was super communicati | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Steve WattersI’m completely satisfied with the service I continue to receive at Auto Nation CDJ North Phoenix. They are like no other company I’ve ever worked with before. | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Gabriel BruceShout out to Patros!! Single dad of two here with zero time for everything Patros really helped me big time even with my crazy schedule thanks 100 the boys love the new suv | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Gwendolyn BrownGreat experience with Auto Nation! Great customer service delivery! Everyone was outstanding! | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ dave roetsAfter two weeks of looking for a new truck I found what I wanted at Auto Nation. My sales guy Steve was amazing!! In fact after two weeks of searching he was the only sales guy I gave my real name and phone number too. He was honest and knowledgeable about the truck I was looking for. I ended up buying my truck when Steve was off | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Victor HernandezFantastic service and was impressed with how quickly I was in and out! | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Ray Lane5/6/24 Update: the Service Department continues to impress me. It is amazing how far their Service Advisor quality has come. Well done and they deserve to be taken care of. Anticipating my service appointment, I cringed as my last 6-7 visits over the last few years were all aweful. What I witnessed and experienced today was a team | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Robert FontesCourteous, prompt service. Welcoming people. Work was done well. With a video explaining process. Recalls done in timely manner. | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ Peoria FamilyAll ?????????? to sales guy Eli and his manager, Henry . Both of them very professional. Highly recommend Auto Nation . Amazing place amazing stuff Definitely be back in the future for our next purchase | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ Rex StewartService did a great job getting me in and out in timely fashion, | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ Mikey GomezBrothers car broke down the same week and they said there was nothing they could do | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ kevin shermanJust had a warranty service with AutoNation . Vanessa , has exceptional customer service skills from start to finish you can count on communication, knowledge and understands and cares about her Clients .. Vanessa is at the top her game AutoNation is very lucky to have her Representing their Brand and Servicing their customers 5 Star | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Terry FreemanVery pleased with the service I received. Mia (?) was very thorough and attentive to detail. I did not have an appointment and was taken care of immediately. I appreciated the breakdown of work that needs to be done, and will be scheduling this work with you when I return in the fall. Thank you. Terry Freeman | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Peoria FamilyAll ???????? to sales guy Eli and his manager, Henry . Both of them very professional. Highly recommend Auto Nation . Amazing place amazing stuff Definitely be back in the future for our next purchase | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Kristina KenneyInitially great buying experience until the “We Owe You” didn’t come to fruition. Sadly bought a brand new Challenger with four door dings. I was told they would be fixed with a We Owe You. I was promised since the door dings were not in the body line, it was no problem to get them out. I was told you wouldn’t be able to see them aft | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Tammy LindenEveryone at AutoNation north park that I came in contact with today were so very friendly and very helpful. Highly recommend!! | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Mike MapleAlex in service is the best. We moved here from Arkansas with 2 Rams. We will do all our service with yall | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Mike HowellThis is the fourth time I have my ram 1500 for work and each time Carl has been on top of things. Everytime the work was done faster then I expected. I'm am very satisfied with there service and would highly recommend them. | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Terri WidmarCarl is great to work with! He's always pleasant and keeps me updated. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Brandy HinkleMy service guy Alex is awesome and very knowledgeable. Thank u alex | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Lars RoalkvanWent to get an oil change and tire rotation. Had an issue with something falling into blower when they removed cabin air filter to check it. Manager responded quickly and they fixed it immediately. Very happy with the outcome! Staff friendly! | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Jenn AvenaExtremely Impressed with the great consumer service I received today . | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Jeff SouthernI bought my 200s Chrysler their new and I have always had great service at Autonation Dodge etc. . My 200s has over 210k on it and I still get great service when it needs repairs. | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Stephanie HansenBought my Jeep here end of December, and had a really great buying experience with a salesman named Nick! I went in yesterday for an oil change and tire rotation. Needed to also get my back windshield wiper swapped out (accidentally the wrong size, no big deal) and a new battery for one of the key fobs. Alex Keenan in the service dep | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ L KWhile Vanessa my rep did a good job, there was a girl there who went the extra mile above and beyond. I can't remember her name but she was about 5'8 with dark hair and it was shaved on both sides. She was super friendly, helpful and stepped in to get my car when no one was available to do so. | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Elizabeth MNathan in the service department was fabulous! Handle everything including the Lyft to and from dealership! | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Luis LopezI cannot in good conscience recommend anyone to consider this dealership when looking to buy a used vehicle. My unfortunate experience involved purchasing a Jeep from them, only to discover it had a faulty catalytic converter. Assured that they would rectify the issue, I returned within the dealership's supposed safety net of 90 days | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ James KehoeThis is an update 4/24. Had a battery issue and needed oil change. Making appt was painless. Service was quick and very good. The best service dept. I've ever done business with. Oil Change, Tire rotation and minor recall. This place was on of the most professional and nicest dealership service centers I've ever been in. Shout | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ Leo GornyGreat Customer service, honest dealership. Carl Ross is the best service adviser,bar none..lots of kudos. | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ G TrevizoHad a really great experience. My salesperson was Elie who was very thorough, fast, and professional. Definitely recommend making your next vehicle purchase here. Ask for Elie! | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ spencer sunigaWent for an oil change, Carl in the service department was great, however I requested a tire rotation and paid for it but my tires did not get rotated. Carl provided great customer service but it’s disappointing that the mechanics do not complete the jobs customers paid for. | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Tracey BMia was our Service Advisor, she was very efficient and easy to work with! | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Gabe DosterI bought a slightly used ram 1500 in January. It soon rained and the roof leaked causing a water stain in the top back corner. After the dealership had it for almost 2 weeks it was returned and then two weeks later it rained again and the leak was worse. They had my truck for another week and when I got it back, they had not cleaned | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Greg StevensEverything was great. I couldn’t have asked for anything more. ?????? | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Sean McLaughlinDisappointed with experience. Purchased a vehicle that turned out had a swapped engine out of a truck into my suv which of both brand are not the same. The work involved with the faulty engine and upkeep has been costly considering the parts made for my vehicle are specific to the engine that the vehicle is supposed to have. Rather t | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ Raymond YoungIf you come in ask for Alex Keenan he will take care of your service. He has been a tremendous help in getting my vehicle repaired. | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Kimberly Mancio fonsecaIvan and his boss were able to acknowledge my trade in offering a fair valuation and made sure I got the car I had my eye on. They were thorough, transparent, and made it easy. | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ JoAndrea GomezMia is very nice but when she offered to fix my front shocks with my extended warranty I should have known better. Shocks are a wear & tear item and it felt like she hoped to get my vehicle there under false pretenses and then hoped i would just pay the $900. Not happening.. No Thanks.. | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Joe VerdugoGreat customer service. MIA was awesome great experience and friendly staff. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Monyea GandyFast, efficient and friendly! Thank you. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Andrew Kurt ReusserIncredible service, honest, professional, friendly. Very positive experience. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Hector DessisEven when I’m not dealing directly with my service rep, this team comes together to take care of my questions and concerns! | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Lamont WhitakergMy service advisor Alex Keenan was Amazing ?? ???? | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Mevlan HariziMy dodge challenge 2019 it's been a year there the haven't fixed my car yet the got the money from insurance the have to work in my car they took the money they did not fix anything yet the adviser Nicolas Thomas had quit the job no one told me about I found out about the other insurance who paid for my repairs and apologies to me fo | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ JK PLooked at a pickup on the lot and was struggling to make the numbers work due to some negative equity in my trade. Elie D, Henry sale manager and Max the finance manager worked diligently to make the deal happen and not compromise my interest rate. Great team that provides exceptional service and wants to make deals. | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Jazmyn HolidayCarl was excellent. Had me in and out and had my issues addressed!! | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Carlos SeguiThank you to Service Advisor Marnie for taking care of my vehicle concerns. | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Marissa FallasBroden was awesome! He really put in the work to help us get an awesome car! He was nice, funny, and honest! Thanks for all the hard work! | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Lulwa Al YahyaI went in to look at a Jeep compass earlier this month and met with Jose Hernandez (Sales Associate) and Gene Richardson (Finance Director), and honestly, not only did they match what I was looking and asking for but were such a pleasure to work with. I am very grateful to have worked with both of them as getting a car IS a big deci | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ Norman IzaguirreEmilie Sullivan was great. She always had answers. Bought a 2017 Honda Civic and you did a great job getting me the best price and also held the car I wanted. Thankyou Emilie for everything. You were excellent. I do recommend this place as ur #1 spot get a cars. | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Cody WattsMia my service advisor was easy to work with and professional.. | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Christopher J. SebestyenThey do a good job fixing the issues with 4xe | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ JC OrtizNice employees, very attentive and really helpful . Thank you guys! | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Rachel HamptonService advisor Alex Keenen was very helpful, professional, and addressed our problem in a timely manner. He kept us informed about the diagnosis throughout the entire time our vehicle was down. | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ frank pI purchased a 2021 Mustang from this dealership a few months ago I live in Northern California had the car shipped to me when I got the car there was a gas leak I took it to the local dealership and they said that there was a cheap hose clamp that was done for a repair and a warranty would not cover it when I called the dealership ba | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Melinda EnnisHad my car gone over for 3 yr warranty. I dealt with Vanessa from service. She and your service crew were phenomenal!! | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Stellar DecksGreat customer service. Carl the service advisor and the tech did a great job. I’m very happy with the service for my JGC | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Lawrence EagarFastest service I have had a car dealership. Much improved over previous visits. | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Randy KingWas quoted up to 2 days to replace my oil pan gasket on my 94 viper which was perfect for me Work was completed same day - unbelievably awesome- same day repairs are unheard of at dealerships now a days Nate the service advisor is freaking awesome- thanks again for the excellent service | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Jaime DiazNate was awesome very courteous and friendly | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Frank LopezMy experience at AutoNation Dodge was great !! You have a fantastic service staff. Alex was my service writer and he was friendly and courteous and professional. He has a genuinely caring attitude and it comes across to the customers. Makes you feel welcomed and comfortable. I always know my truck is in good hands when I'm there for | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Steve WoodI had an exceptional experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix when I brought in my Jeep Grand Cherokee Overland for front suspension repairs. From the moment I stepped into the service department, I knew I was in good hands. Alex, our service advisor, went above and beyond to ensure that everything was ta | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Anthony RomayoGreat experience with service on my Jeep, highly recommend | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Genesis CollinsCan't perform recall work. Can't assist with tire warranty. Seemingly want to scam women out of their money. Avoid! I've owned 9 Dodge/Jeep vehicles. This is the last one. | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Capri CurtisVery nice and helpful, they fixed my stuff and made me feel safe | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Ryan KirbyHad a great experience at this dealership. Our sales rep was Doug who was very personable and listened to our needs. The sales process was seamless and the dealership was able to work within our needs. They gave us a fair price on our trade-in. Max handled all the paperwork and was very speedy considering we had our toddler with us. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Sandra SilvernaleAlways a great experience-Nathan is the best | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ John SchmittUpdate 4/8/2024: They still haven't fixed my truck. Transmission still slips, Power steering lines are on backorder. brakes are still dependant on the temperature, and altitude. ON TOP of that when I got the truck it was getting 18mpg when not towing... what ever they have done to it has dropped that to 5-7 mpg (i didn't trust the on | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ bajaWe were very pleased with our salesperson, Edwin Rasmussen. We were not enamored with the finance person Vinh Huynh. We were not interested in the extras he was trying to push. | Read Full Review4/5/2024 12:00:00 AM | DealerRater
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★★★★★ Joshua PetchelDO NOT SERVICE YOUR VEHICLE HERE!!! Went in for general service which included tire rotation. They over torqued the lugs and snapped 2 studs. Went back and asked them to make it right and service director Mark Franklin refused and took zero responsibility. Then accused me of bashing the damage by hitting something. Something that wou | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Lisa M.I had called twice in a week, with no call back as told. So, I drove to Autonation intending to check my Jeep wave membership and to get an oil change. Nathen Kelly researched, advised me that my free oil changes were all used. Nathan hooked me up with a walk in appointment for an oil change w/a coupon. Nathan saved me some time and | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Michael HudnuttMy service advisor Carl Ross was excellent. He too care of me as soon as I arrived. He was very professional and took care my issue promptly. | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Samia AbdelmoneimJeep dealership in phoenix on 26th Avenue did an exceptional job on my jeep wrangler when I was dealing with a thing called the “”death wobble” , they ordered the part and fixed my jeep. Vanessa & Nate rock for their professional and friendly treatment. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Alan ListerOutstanding service and friendly staff | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Elisha MolnarAlex was beyond great. He really advocated for me. He kept me so informed I almost felt like he worked for me and not AutoNation lol. All my concerns were met with realistic educated options. I literally felt so safe dealing with Alex. One thing I admired was his honesty it left me with no surprises and left me feeling like I was mak | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Philip JensenAlex is awesome. Excellent follow up, easy to communicate with and went above and beyond expectations. | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Michael HatfieldTraveling thru Phoenix we had some issues with the electrical. Carl Ross took care of us during our time of need with addressing the issues and explaining what was wrong and how thier services department would fix it. Ty Carl. | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Vic StillerMarnie the service writer is great. Took care of my vehicle like it was hers. Would highly recommend this dealership. | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ ACU KI tried to do oil change without appointment. The staff was friendly and quick to get my job done... | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Ben GaudianoThey try to get you the car or truck you want at the payment you want friendly people and helpfull | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Scott HaginsTook my truck back today to have the passenger mirror replaced that some idiot broke a few months ago. Alex took good care of me and got it a 10k mile service as well. Dropped off at 8 am and it was completed by noon. I will be back when I have another service needed.... | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Ty WoodsVERY impressed with my overall experience. Marnie was incredible. She was very sweet and knowledgeable, and did a great job of communicating in a timely manner. I think my truck was only in the shop for 2 days, and the process of utilizing my warranty & getting my truck back was incredibly seamless. I haven't ever had such a good exp | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Mark And KimberleeI love my new car. Elie, Chris J, Josh and Karina are wonderful. They are totally fair and honest. Thank you for making this car buying decision easy for us. Great inventory as well. Go see Elie to purchase your next new or pre owned vehicle. A++++++ Would go back again. | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Raymond YoungMy car has been in the shop several times for the same problem and it still hasn’t been fixed. Just broke down this morning and had to be towed. You are better off taking your vehicle elsewhere. Don’t recommend!!! | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Julie BarkerEveryone at this dealership were super friendly and helpful. I would recommend to my friends and family to buy here. I ordered my dream truck online and they found it for me. Thank you!! | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ scrogfill69Well Steve is above average in that he was on this deal at 7am And Chris and Maxx worked the finances out to get it done | Read Full Review3/27/2024 12:00:00 AM | DealerRater
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★★★★★ Dan HammerI came in due to two recalls that I received for my Jeep 4Xe. While my service advisor Nate was professional and friendly, he initially told me that I'd have the car back by the end of the day, only to call me late morning and tell me that the recall work wouldn't be done until the following day. Since the recall work involved some s | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Tony LambertI recommend this car a lot they try to get you in and out. Find other options to help you get into a vehicle. You might get a meal if you wait too long. They understand the frustration of purchasing a vehicle so they are on you side. 5 stars overall | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Alasdair MacLeanMade an appointment for an oil-change on my Fiat 500. I arrived early but they started immediately and I was soon on my way again. The best part was that they charged less than I had to pay for my last oil-change at “Grease Monkey”!! | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Ena DivittorioAmazing service, communication and exceptional repair. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Rent Red RocksDrove down from Sedona to Phoenix to look at a truck and they couldn't provide the key to properly examine the vehicle. Completely wasting my time and was extremely unprofessional. | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Lindsay StrattonI am so thankful to Nathan for helping me work out my transmission issues. He was very communicative and efficient, and I am so grateful for his amazing customer service. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Maggie HardingVery thorough and professional. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Antonio RaizolaGreat place to get your car fixed. Alexander Sekora did his best the help us out with the payment a working around a few things and was done in a timely manner we really appreciate the help!! | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Armand UriasSalesman listen to all I was asking for to update my Ram truck. Jonathan was up to date on every part of the vehicle. Very knowledgeable inside and out. Very pleased with his polite manners. | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Kimberlee SpivakLast night we purchased a car from Elie. He was knowledgeable about the product and extremely professional. We went to three other dealerships before coming here. They have a great selection of inventory and found the vehicle we were looking for. Joe, Elie and Chris made magic happen and we drove off with a beautiful SUV. Karina in f | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Kristina KenneyThank you to Elie for the best service from any car salesman I’ve ever had. Jokes to have fun with and a pair of wheels to drive home on. He went out of his way to go to another dealership to find the exact one I wanted and brought it down to me. Thank you Elie! I will be doing business with you again in the future. | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Chad KoschmannGreat experience with great people. Got to the price I needed and resolved any issues promptly! | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Elayaraja ArumugamGood and very clear instructions provided by service advisor | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Pinguinito PerezAmazing customer service Tony and Ivan very helpful and made sure everything went well. For buying my first car they made the experience one to remember | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Juan Mendez IIICarl was wonderful and really took care of my jeep. | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ jeff littleStill asking above MSRP. Was told by a sales manager he wouldn’t give me a price on a car unless I was ready to buy that day? Dealerships like this one are who put the auto industry in the bad position they are in. Do not recommend buying a car from them. | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Zube.daniel18Broden was very knowledgeable about the process when I was getting my new car keep up the good work. | Read Full Review3/16/2024 12:00:00 AM | DealerRater
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★★★★★ Everett GoodmanExcellent service and an overall great experience | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ david madridCarl Ross is a outstanding service person I recommend her to anyone | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Matt SniderHad to take my TRX in for its first service. Spoke with Carl. He was very knowledgeable and addressed all my concerns. I highly recommend if you needs service schedule with Carl. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Ennis DyerI want to take a moment to send a special thanks to 3 incredible men who went above and beyond to make sure my wife got the car she wanted and most of all made the transaction easy going and affordable. To Sarge, Jerry, and there amazing GM Joseph, from myself and my wife a BIG thanks for all you have done. As these 3 men are the r | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Brandon FordTheir service department is A+. Carl Ross got my vehicle in & out in a timely manner. I will take my vehicle here for any needs in the future! | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Rochelle DanielsonIf you want to have the most unorganized experience with mass chaos just to sell you a car this is the dealership for you! We had to go back 5 times just for them to sell us one car after spending the whole day there! And you will never ever ever ever ever be able to unsubscribe from their email list. Good luck. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Esperanza gonzalesTiny helped us find the perfect family vehicle. He was so patient with our toddlers and very knowledgeable. I ended up in my dream car thanks to him. Thank you Tiny! ?? | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ HenryI will make the drive to come to this dealership every time I am looking for a new vehicle! I drove up from Tucson and had Lila as my Sales Associate. I told her I was in the market for the new 1500 Laramie or the Limited. When I arrived, she had already lined up the trucks in the same location so we won't be wasting any time walkin | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Shaina VasquezService was quick and efficient. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Aylin NietoNever picky on my service provider as I tend to have someone new each time I go but they are all fast, friendly and efficient! | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ TracyIt was a very pleasant experience, my sales person was awesome to talk with. I would use them again thanks | Read Full Review3/14/2024 12:00:00 AM | DealerRater
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★★★★★ Jacqueline GuerreroThe staff was amazing they reached out with vehicles that were exactly what I wanted make model and year. They went above and beyond to get the vehicle to the most convenient location so I could test drive! They accommodated my work schedule and stayed late so that I could test drive the vehicle! Everyone was helpful and made me feel | Read Full Review3/14/2024 12:00:00 AM | DealerRater
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★★★★★ Andrew ParraConfused on how fat Alan in service got a job there , went in to make an appointment and got the worse customer service , got ignored as he was sitting down puffing on not one but 2 vapes , while his coworker was busy on the phone helping another customer. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ michael jenkinsAlxander was a very helpful service advisor. Took my vehicle in and two days later the guys had it back to me. | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Nicole LansingService department was excellent. Quick and worked with me on an unusual case. | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ Rudy Navarre1st service at this dealership, friendly and quick. | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ Meghan SmithAwful customer service both sales and service department Just walked in because I can’t get a call back, stood there for 10 minutes and not one of the 5 service people even acknowledged me. So rude! Took 5 hours to buy my Jeep 2 years ago and I wish I hadn’t- worst experience ever Chapman Jeep in Scottsdale is so much better and I’ll | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ Leslie GrimmI was treated very nice. The repairs I needed were done and under warranty. Will return to this facility again for repairs to my Jeep Grand Cherokee. | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Jose AraizaVanessa was very helpful made aveything fast and smooth | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Lee YoungMy service advisor Marnie was professional and kept in communication with me. She explained all the procedures that were serviced on my vehicle. She also offered me a free car wash. | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Kim SanchezService at this location was awesome! | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Maria DavisHe was friendly and very helpful. He was very knowledgeable. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Krystal DignanMarnie was my advisor for the day and I will always only choose her from now on. I was there to service my jeep with some basic maintenance. I felt good about the entire experience. She treated me as if I was part of her family from the moment I met her! She is an absolute gem! The next day I had a small issue come about and she took | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Lawrence JohnsonAlways prompt and hassle free | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ TheJayman2112 EstesHello, I had a recall on my ram truck. There was a little communication problem and the representatives handled it quickly and professionally. Venessa I believe was her name very professional and polite. I was in and out in a timely manner. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ MRoethleWe had a wonderful experience with with everyone that helped us! We would definitely go back | Read Full Review3/6/2024 12:00:00 AM | DealerRater
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★★★★★ Michael Ltried selling me a used car but failed to mention that the car was involved in 2 accidents . if they are dishonest about that , makes you wonder what else is going on behind closed doors. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Lucian PAll I can attest is that the service department is very good! Service advisor Nathan and tech Russ are very knowledgeable and worked around my schedule to have my vehicle fixed. Thanks! | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Thomas JetterAbsolutely My Service Advisor Marnie was very professional. She was very knowledgeable, and she was very friendly and made my visit at Auto Nation. A pleasant experience I gave Marnie five stars as a service advisor. :) | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Brian BonillaThe service was excellent and Alex was very helpful and informative. I was kept up to date with everything about my vehicle. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Linda Davisyou can not speak with anyone from the dealership unless you are buying or selling your vehicle. they have people working at call centers that do not understand what they are doing. it is terrible. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Lieutenant BriggsWARRANTY WARNING!!! Normal driving and a part failing will mean nothing to these guys. No matter if your full blown platinum coverage like myself. These guys will only replace it just once. If the part isn't available/shortage, they'll charge you the labor. These guys found the issue but refuse to fix it unless you do the onsite test | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Harrison LaneThey did an awesome job with getting me in quickly to do some repairs. Service kept me updated on the progress of my car. Kudos to you!! | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Cody @NystromMarnie always takes care of me like I'm a member of the family! | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ vinod babuThis review is mainly for Auto Nation Car Dealer, West Bell Road l, Phoenix AZ Sales Person: Katie Manager: Chris General Manager: unknown. My experience with Auto Nation car dealer has been nothing short of a nightmare. I purchased a certified used car from them under the assurance that it was in excellent condition and came with | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Steve StiemsmaVery nice experience. Clean lounge area and quick service. | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Larry TaylorAlex Sekora and his team went above and beyond my expectations in fixing my jeep. I would highly recommend anyone wanting quality service to see him. | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ JacielSon personas muuy amables y te atienden muy bien y andantrade ti fatidiandote y ablandote todo el tiempo | Read Full Review2/28/2024 12:00:00 AM | DealerRater
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★★★★★ Dottieln001Was an easy process buying our new van, friendly people, fast paperwork and not pushy | Read Full Review2/27/2024 12:00:00 AM | DealerRater
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★★★★★ lenmillerphxVery comfortable feeling dealership. Everyone was very friendly and helpful, Our salesman Patros was very knowledgeable about the Gladiator that I was purchasing and helped make the purchase go very smoothly. Would highly recommend Patros and the dealership to anyone needing to purchase a vehicle. | Read Full Review2/26/2024 12:00:00 AM | DealerRater
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★★★★★ Richard KurekOutstanding service once again. Nate listened carefully to my concerns and insured my vehicle was to my liking once completed. | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ Roy BertalottoFantastic customer service at 7AM on. Monday morning. Fast, fair price and done right. | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ Serena Ortizhad a appt at 10 am and waited 2 hours, other than that the staff was nice and place was clean. | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ DeAmbra JonesVanessa Core in the service department was AWFUL! She provided no help, refused to answer her phone, when we asked to speak to her manager, her response was “this place is big, I don’t know where he is at.” We will NEVER buy from here or have our cars serviced here EVER | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ alan sanchezDate of Service: 02/14/2024 I’m not one to leave negative reviews, or reviews at all usually for that matter. My recent experience here, was in my opinion, completely unacceptable and unprofessional. I called to schedule my appointment, and all the slots for the day were available except for one of them at 8 AM or 8:30 AM, one of th | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Clyde BlakeI feel everyone worked really hard to make sure I was satisfied with the service I received. I was well informed by Vanessa about recommended services needs and took care of everything great. I was definitely please with the attention and service I received. | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Wes and Rachel EiseleGreat buying experience. My wife and I purchased a used Toyota Tundra. Quick and easy process. The sales staff were all very friendly and helped get the deal done! | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Brayden AmoExcellent staff and a quick turnaround with my oil change and tire rotation. Thank you! | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Tony GallopeCarl I can’t thank you enough. Thanks for getting my car fixed and helping keep the cost as low as you could. If you have to deal with a dealership service shop I hope you get this one and get Carl! | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Chris SchweizerBy far the best dealership service experience I've had yet. Service Advisor Nathan Kelly far exceeded my expectations. All my needs were met. He Always communicated what was going on. Had a great attitude and a willingness to help. You can tell he generally cares about customers and their vehicles. The technician that worked on the | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Ryan BessetteNot pleased at all. Asking 12k down and a trade in for a $950 a month payment. This place is horrible. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Terry GarberdingCarl Ross does an excellent job going above and beyond for fixing our van timely & at a fair price! | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Danielle HoldenEveryone was knowledgeable and got the Jeep fixed in less time then expected! | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Frank LandryOutstanding service. It was easy to schedule an appointment, drop off my vehicle and I was offered a free ride home. The technician contacted me to address some minor issues and ask permission to repair them. I was again contacted when my vehicle was finished and offered a free ride to the service department to pick it up. | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Eliza BethMia was a godsend. She spend hours trying to find me a loaner so I could get my son to and from school while they fixed a recall on my car. Best service. | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ BushgeneEasy upfront buying experience. Chris and Gene took great care of me throughout the whole process with excellent communication. | Read Full Review2/19/2024 12:00:00 AM | DealerRater
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★★★★★ spill-rap.04Excellent service, friendly and efficient staff, a great buying ex[erience! Emilie Sullivan was a great salesperson and made the process so easy. | Read Full Review2/19/2024 12:00:00 AM | DealerRater
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★★★★★ Marc HartwigMy service at North Phoenix Ram was excellent. I was very impressed by Alex’s knowledge, and attention to unconditional customer satisfacton | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Miriam SotoNathan is a great advisor we truly appreciate all his help throughout the process. | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ David AyresI took my truck in on Monday I called Dakota twice on Saturday. No return calls called her four times on Wednesday. No return calls. My wife stopped by the dealership. Dakota wasn’t there. We were trying to find out about my truck. What was going on with it finally we talked to Mia, LUSK and she was great and helped us get our truck | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Nancy MannsMia stepped in for Dakota who had recently departed Autonation. Mia was a pleasure to work with. | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Lisa GrimmettNate was absolutely fantastic. AutoNation jeep is my new go to service department for my jeep | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Anthony NalliCarl was a super hero handling our catastrophic engine failure getting us back on the road on time for a critical time sensitive event. I truly feel that if anyone else was handling my case, it wouldn't have gone as well. I can't praise his efforts and attitude enough. He deserves every bit of it! | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Kevin MooreMy 4th visit, and they keep getting better. Seems that management listens to my feedback about time respect. Quality of work has been as expected. Service advisor Alex is a sharp and respectful person. | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ BobService dept has gone down hill quickly over the past couple years. Horrible/no communication from your "advisor" unless you hunt them down. Appointments apparently don't mean anything either. Not sure what the issue is but if don't take your vehicle there for service if you value your time or need your vehicle. | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Nadeem MohammadFive Stars All Around: Top Marks for AutoNation Chrysler and Stephen! Buying a car can be stressful, but my experience at AutoNation Chrysler in Phoenix was the complete opposite! From the moment I walked in, the atmosphere was friendly and welcoming, but what truly elevated my experience was working with Stephen and his colleagues. | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Manuel TorresAwesome service. My service advisor Nathan provided great customer service. Kept me informed what needed to be done with my vehicle . Great customer service. Will definitely use the same service advisor for my vehicle | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ rbobby318Great experience overall. All team members we're professional and helpful without being pushy. Would return for future business. | Read Full Review2/13/2024 12:00:00 AM | DealerRater
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★★★★★ Bela LeonI had bought the 2015 Audi from the jeep ram location and there are many things that is wrong with the vehicle. When I first purchased this vehicle we were not allowed to take it home until 3 or 4 days because we were promised the radio would be fixed and the gas cap needed a new one. During this time I tried making contact with the | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Frank HoranMy dad bought this van for our family. Seatbelt didn’t work. The first day we drove and I was hurt stopping at an intersection. This is ridiculous. The first day we drove it since we bought it and AutoNation took five days and changed the terms and conditions of our contract before we received it. It’s really sad because we have seve | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Mz CcMy mom was fooled with an unsafe vehicle that could have killed my parents and my 4 brothers and sister. Don’t buy here. They Didn’t even inspect a vehicle before this all to us. It has so many damages. I feel bad for my parents. | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Jared NicholeThis service department is unreal and they lack communication with their customers and they could care less. They have had my Jeep for repair for over a month now and still have not got authorization to fix it through their warranty but they called and had me authorize 1500 dollars to start working on it even if the warranty does not | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ D “Dave” HWas looking for a part for my van. Unfortunately they did not have it.the parts department helped locate the part I needed and sent me to a different dealer Thank you for the help | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Cal CarlsonCarl Ross is the best service adviser I have ever had! Carl is always helpful and gets the service my RAM Truck needs done in a timely manner. He is honest and let's me know if there are any issues that need to be addressed. | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Brian Van EseltineWhen I talked to the salesman he said there is usually some wiggle room on the Internet price. When I got there everyone was very polite, took the truck for a test drive and Sat down to negotiate price. I quickly found out there is no negotiating the price at AutoNation... The price was good, I was hoping to get great but you can't a | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Tessa ChesserDo not take your vehicle here. They will over charge for parts and labor. In addition it will take them 2x as long to install. Do yourself a favor and save yourself money by not using auto nation. | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Omar LozoyaI had a 5 out of 5 experience taking my Jeep in for an oil change. Dakota was my advisor and she made my experience easy and enjoyable. Would 100% recommend working with her. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Leonor MirandaI am please with the service my vehicle and I received. Mia is an excellent advisor, she keeps me updated about my car. She answered my questions and explained to me the issues about my vehicle. Thanks for your service. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Jose AlvarezMarnie did a great job accommodating my vehicle for repair. Thank you | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Peggy SmithOne of the best experiences I've ever had getting my car worked on. Informed me on things I didn't know which was nice and great customer service all the way around. Alexander was phenomenal treated this old gal with respect and courtesy. Thank you very much | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Randy DeedsLooking to trade out of my old truck, Josh from Internet Sales was able to find the right truck for my needs, and equipped similar to my old truck. He, along with the great support of the finance department was able to work out a good deal. Happy with my new truck, and the support given for my purchase. I would definitely recommend t | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Rachel PolitteSuper poor communication. Apparently when your car has an appointment it's not for the car to be repaired, it's to speak with a service representative. Whomever my mechanic is did a great job. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Robert FieglI'll begin with Mia, my service dept. agent. I rate her professionalism, communications and personality a BIG 10. She's wonderful to work with. The technician who repaired my engine problem answered all of my questions afterwards and the discrepancy was repaired to my complete satisfaction the first time - no repeats. As for this | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Antonio RaizolaGreat place to get your car fixed. Alexander did his best the help us out with the payment a working around a few things and was done in a timely manner we really appreciate the help!! | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Tina Johnson' Tina JohnsonGreat experience. Had it all done in less than 3 hours. | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Christopher CampingREVISED REVIEW: Since buying my truck, which was used, I've had nothing but issues. From day one those issues started. Got to kind of drive it for a week before it went into the service center. I can never get updates from the service center unless I call and even then they really don't have any answers. Had to physically go in and t | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Gilbert CordovaGood job!!! Carl Ross. He can get it done ?? | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Doug OlsteadI have a 2019 Dodge grand Caravan that developed a problem. The brake light on the dash came on possibly indicating low brake fluid in the master cylinder. I checked the master cylinder and the fluid level was fine and the brakes were working properly. I made an appt at AutoNation to have it looked at. I met with a service adviso | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ yuguo wangI bought a 2017 Ford Escape on 11/24/2023 from here. The engine light was on after one week. I live in Tucson. I repaired it several times in AutoNation Honda Tucson (free) and Holmes Tuttle Ford Lincoln without deduction. But the engine light is still on after clearing the error code. I suspect I bought a defective car. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Anush MallempatiNice staff and good service. | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Greg PredmoreGreat experience with service department. Karl was our service adviser and had the loaner vehicle ready to go, texted updates, and had our wagoneer washed and ready to go when we arrived to pick up. Will definately come back. | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Keenh HajoThis service is on spot. They go me in and out of there in an organized manner. Very friendly crew. I'm very satisfied with this service. | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Alexis OliphantI purchased a car in November. I got a great deal but ir shouldnttake 5 hours. Also everyone kept talking about a survy and how they wanted 10s byt no one taught me how to use the tech in the car. 4 days later my radio freaked out. i called for help no one called back. i jave been back to the shop 5 times in 2 mo tha waiting for a | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Becky MoorsWe recently needed to replace the seatbelt on our 2016 Jeep. They didn't have the part in stock so Vanessa researched availability and we were able to purchase it from another dealer at a discount. When the part arrived, sooner than expected, Vanessa called us to let us know. She said we didn't need an appointment, just walk in. We d | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Cinthya TorresCustomer service is outstanding! Karina and Patros helped me out a lot. Great experience getting my car. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Janice CalvertGreat customer service. I have always had a great experience. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ fran freyService team was great, came in to do key fobs for my Dodge ram! They researched my vehicle and found safety recalls and got them fix for me! Thank you team! White guy trucker | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Brenda BartaThey take care of our jeeps! Thanks guys | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Heather RigsbyGreat customer service. They even got me a Lyft to and from breakfast restaurant while car was being worked on. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Denise BoughMy tire needed to be replaced immediately and the parts and service department went out of their way to take care of me. Mia in the service department was on it and helped me get it done quickly so I could return home 200 miles away. | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Sabrina DeckerHad a awesome time at this dealership- everyone was nice, pleasant and NOT PUSHY either- go this dealership- make sure you drive farther down street because there's another dealership next door | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Ed ArmstrongBrianna was outstanding to work with! | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Dane RobinsonThe experience was Unbelievable! | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Bob AldridgeDakota - the technician I was lucky enough to deal - with was very knowledgeable and helpful in dealing with the work I had done on my Ram 1500 Classic. She explained to me what I needed done and pointed out things I will need done in the future but could wait on without any issues. Thank you Dakota for your help and professionali | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Jerry DottoFacility is very well maintained. Staff does an excellent job Location is very convenient Well done | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Henry RuizAutomation took care of me when the other dealer would not. When I'm in the market for another Ram or Jeep product I'm definitely going to be going there. Thank you Automation. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Sandi KellerThe Service Department goes above and beyond to provide the best quality service. Mia was very helpful and please to work with. I recommend the Service Department at AutoNation. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Danielle DupontService was very great and they helped me get to and from the dealership. My service advisor was very responsive. Prices were a little high, but to be expected from the dealership. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ michael jenkinsBreanna was a very helpful service advisor. My only issue is that it was going to take them almost a week from my appointment date to just do the diagnostic test because they were start handed. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ High Key$30,000 truck came with a dent. They painted it but left orange peel in the paint. Now it's up to me to take it to the painter to try to get him to fix it. Totally unprofessional way of handling this situation. A manager should take my vehicle and get it to the painter. Why am I left to hunt this guy down and see if he can do it for | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Jim GibsonHad my oil changed, and an evaluation of what I thought was going to be an issue. The team resolved the problem and we’re very courteous. It was just a bit expensive, but that’s my only thing IHad my oil changed, and an evaluation of what I thought was going to be an issue. The team resolved the problem and we’re very courteous. It w | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Pennie ClaysonOnce they had my keys to do a trade in, I had to talk to another person before they gave me my keys. They tried to push me to buy a car that I didn't want. I had to follow the guy to go get my keys because after I asked for them, he went and sat down. I will not go here again. If you don't want pushy, don't go here. We were there for | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Corey WGreat customer service and no pressure meaning they did pressure an up sale in services | Read Full Review1/28/2024 12:00:00 AM | Google
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★★★★★ sirlewis1219I was ready to purchase the vehicle they had listed and they never responded. I'll never attempt to purchase from this dealer in the future. | Read Full Review1/27/2024 12:00:00 AM | DealerRater
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★★★★★ Henry RuizBest truck buying experience I've ever had. Was in and out in around 2 hours. 2024 Denali 2500 | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Leroy SaizGreat people awesome environment no pressure dealing with anyone at the dealership. | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Stephen NakaoGreat service & staff. I’ve been getting my vehicle taken care of for over a year & never had any problems. | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Semaj GreenAuto Nation was the best very courteous, respectful, and I walked away a very happy man thank you AutoNation. | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Beau WardVanessa was prompt with repairs and professional! | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ dawood salmanI need my gap insurance and my warranty back. We’ve been pushed to some guy in Tucson. He’s saying that there’s a piece of paper that we turned in back August to Mike Rousch. We’ve reported this awful company to the Better Business Bureau and filed a complaint with the Arizona Department of Insurance. Nothing is moving forward. Mike | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Ronnie WhiteVanessa was very professional. Did a great job. | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ SikuThe service was good, but was unable to fix my vehicle due to limited staff. If I make an appointment a week in advance I expect staff to be there that day to get done what needs to get done. Someone needs to start looking at the customer comments to see what needs to be done for the day because every time I get there they have no id | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Wen WesI purchased my 2023 Jeep Grand Cherokee Summit in July of 2023 and that purchase hasn’t been a nightmare. Since July, it’s been plagued by issues: a smashed driver window, buggy computer modules, off-kilter alignment, and a persistent check engine light. The window and modules got fixed, but the rest? Six months of empty promises and | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ OnQRealtyGroupDakota went over and above to assist me when I brought my Jeep in for service considering all Service Advisors schedules are regularly overbooked... | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Douglas ShinkerService advisor knowledgeable and work done in timely manner. Liked the free car wash. | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Ferdinand BuysAlways get great service at Auto Nation. Mis was very helpful and knowledgeable. | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Greg BrownThis is my 3rd vehicle purchased from this location and I recommend die to the excellent service department | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Kasie SlyVanessa in the service department was great. She got my problem fixed and me back on the road quickly! | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Jen FaulknerI first started with Brianna, horrible experience. I don't understand why she has a job. So now I am dealing with Nick have had a fabulous experience. | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Margaret PoppA wonderful carefree experience. I will be back....made possible by Dakota and the tech who finally fixed a problem I was experiencing in my Jeep Rubicon. Awesome team | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Anthony HausmannThe team at AutoNation, made things right. It took a while to get my 2010 Dodge 1500 crew cab completed. However they gave me a loaner vehicle during this time. They had to wait a while to get my part, and was giving me updates during the process. Thank you for everything Dakota my service advisor and the team at AutoNation Chrysler | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Gabe's VlogsDrove by one morning and noticed there was a vehicle that I exactly wanted in the exact color I wanted. I went it test drove the vehicle did not expect to even leave with it. The entire team worked together to get me in and out in about 3.5 hours. Absolutely best experience I’ve ever had 10/10 recommend best dealership and absolutely | Read Full Review1/14/2024 12:00:00 AM | Google
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★★★★★ Melonie CurtisThe app for the Bluetooth brake control on my truck quit working. I decided Just hardwire a brake controller to the front of my cab. They were very helpful for the process and even letting me park my trailer on site. Thank you so much! I had a safe place to park while the parts were coming and installation was complete! | Read Full Review1/14/2024 12:00:00 AM | Google
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★★★★★ coleman haynesGreat overall experience with trading my 2017 hellcat for a last call jailbreak hellcat. Very easy to work with. Far better than Larry h miller and their schemes. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Joannie ThynneOur service intake person Nathan was very informative and professional. Our needs were met with the repairs Our Jeep needed. Thank you | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Renee HaynesCarl is Honest, Reliable , Knowledgeable, Helpful and is honestly the only one I prefer to deal with when it comes to my vehicle | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ June SinclairI am very satisfied working with Carl. He is attentive, professional and works in my best interest | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Catalin OpritescuGreat service like usually. Knowledgeable and friendly people. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ christine cardozaGreat customer service and everything was done on a timely manner. Communication was excellent | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Brandie AdkinsI had a good experience from start to finish. Dakota was very helpful as were other staff members who were able to get me into a rental car while my car was being worked on. Thank you for an awesome job! | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Vikram NambiarExcellent service in a time of need! | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Christopher CampingWould highly recommend this dealership. Ivan was hands down an awesome salesman. Both Chris the general manager and Jean had a finance really went to bat for me when it came to getting financing. Katie and the rest of the staff I came in contact were very professional and made the whole dealership experience memorable. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Erik RyerGreat Team here…Stephen in Sales with Max and Joe helped create another great deal! John in parts (add-ons) and both Carl and Nicholas in Service make things effortless. I highly recommend them. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ IvanI recently went in for service on my Vehicle. Nate was wonderful. He recommended a few things to me that would save me some money long term. Which I really appreciate. He went above and beyond and did not wait long for my vehicle to be serviced. I would definetly recommend you come here for service honesty and appreciated from AutoNa | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ David MartinezBest experience! Ivan was great! | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ Alangall2Absolutely a fabulous experience with the dealership and with my sales person who made it all work Katie. | Read Full Review1/10/2024 12:00:00 AM | DealerRater
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★★★★★ Nick MooreCarl my service manager is Great. I have been pushed through quite a few service managers over the years and he I by far one of the best. Hopefully he can remain my service manager for years to come. | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Kasie SlyLila, Max and Chris were great to work with. We had a difficult trade-in situation and other dealers wouldn't give us the time of day. Autonation took the time to figure out a way to make it work and we walked away happy with a new car. | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Christina YoungDakota was great. She was very easy to communicate with which made this process easier. My car was well taken care of and completed quickly. I will definitely come back when I need service again. | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Patricia SchesserMia was a great source of information throughout the course of my repair | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Tana TuggleI made an appointment online for Saturday, January 6th, to get an oil change. I made the appointment several days prior. I get to the Service Department and the Advisor tells me that they do not have an oil filter for my car, but they can try to put an aftermarket one on to see if it works. I declined, and she scheduled an appointmen | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ zachary cadotBooked online to have a noise looked at, drove 30minutes to be told they needed days to be able to look at the issue. Tech had attitude and wasn’t helpful with finding an alternative solutions to accommodate as I’m from Canada and limited. Essentially have to rent a truck at my own cost if I want my truck looked at for what is a warr | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Mark JohnsonI needed a new key fob programmed and MIA at the service desk helped me! She also informed me about a recall I was unaware of! They got it in, I hung out in the lounge drinking good coffee and watching tv. 30 mins later my car shows up throughly washed and ready to go! Great job and cheapest place in town to get your remote programme | Read Full Review1/8/2024 12:00:00 AM | Google
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★★★★★ Alexis LarmayCarl is amazing, friendly and knowledgeable he got me in right away without having an appointment he has excellent customer service | Read Full Review1/8/2024 12:00:00 AM | Google
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★★★★★ becca hammackWould give zero stars if I could. Went in for an oil change, immediately after leaving my jeep is leaking oil. Brought it back and they are trying to tell me it’s coincidence and that I need to pay to get it fixed. Put my jeep on the lift 3 times, asked about 10 times for pictures that they said they had, took me underneath my jeep j | Read Full Review1/8/2024 12:00:00 AM | Google
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★★★★★ Lisa SnyderWe brought our van in for an oil change and tire rotation, and the service writer, was very expedient and helpful. The auto technician was quick, and all the services we expected were completed in a timely manner. | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Mike SteinleBuyer Beware!!! Buyer Beware!!! Buyer Beware!!! Without my knowledge or consent these people withdrew the excess vehicle license tax for my trade-in directly from my ADOT account. Thats considered stealing as far as I'm concerned! During the negotiations the finance guy Maximilian told me that I would have to retrieve that money dir | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ michele ParnellAlex my service advisor was excellent. Very helpful and friendly. Big difference in this place since the last time I was here. My last service guy Nicolas was horrible. So glad they changed some of their staff. | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Michael DiegelI bought 2 Jeeps though Autonation so far and I can't thank them enough. | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Greg SnyderVery professional outfit. Would take my car there again. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Arlene LampDakota was my service rep. She was extremely helpful, knowledgeable and personable. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Anita Rovereappointment was on time and issue was resolved promptly. Dakota was very professional and and courteous | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Bianca MartinezUPDATE: Nate Kelly in the service center has changed my stars from 1 to 4.. customer service is everything and he took the time and effort out to change our experience and show he cared enough.. long story short warranty people covered the costs after days of waiting but they didn’t give us an option to choose another place to have t | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Chris GibsonGood experience and good service | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Robin RoscoeI love the Jeep Cherokee I purchased from Autonation! The salespersons, Jose and Trinity, listened to me when discussing what kind of vehicle I wanted and worked with me to find the perfect vehicle. Karina, in finance was amazing at finding a payment that was doable. The general mgr was very helpful in explaining the breakdown of wha | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Terri SeeleyNice not to have to haggle over the cost of the car. Impressed with the service taken prior to even considering the vehicle. Thank you Katie! | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Brad LewisAlex was great once issues was resolved after the termination of Thomas | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Jimmie BrooksMy Service Advisor, Dakota, was very congenial yet professional. It was a pleasure working with her. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Thomas JetterI Bought my 2023 Dodge Challenger from Auto Nation and The Salesman was Very Professional and made buying my Car Very Pleasant.. I also recently had my var Serviced at Auto Nation and my Service Advisor Her Name was Dakota she was Very Professional and PleasanT as a Service Advisor.. I HigHly recommend buying a Car from Auto Nation L | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Ronald AndersonCordial work completed faster than expected | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ Eli TabanicoNathan kelley was absolutely phenomenal. Great customer service from him and the rest of the service advisors | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ Russell PlummerAnne and I had a great experience with Auto Nation CDJRF, Thank you and Happy New Year! | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ Robert GleesonI appreciate Chris working with me to get the deal done. Emilie was delightful. Overall a great car buying experience. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Matthew BaylesAlex is a great service tech advisor! Thanks | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Shawn GillelandDealership was good as far a dealerships go. (Not a high bar). The service adviser, Dakota, was great. Dakota was helpful and covered all needed items throughly. Only exception was the “car wash” they offered. Driving through a puddle might qualify as a car wash in same places, but not for me. If you offer to wash it wash it! Take a | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Peter MarconiPurchased new tires for 2017 JK Rubicon. John Palmarie in the parts dept was outstanding. Alex, my service rep was professional, courteous, and the job done right! Great team! | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Darrell SmithDakota was impressively responsive | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Michael BedwellBeen having issues with my Jeep Cherokee Trailhawk, unfortunately didn't get a lot of mileage out of it before transmission issues. Long story but the AutoNation Jeep dealer really helped me out. Had to pay their service department but they were able to resolve a transmission issue that I was having after Pro-Tech Transmission shop, | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ BahjatGreat service dept. My last service visit went smooth. The job was done right the first time. My service advisor Carl is great and knowledgeable. Great Service Dpet. | Read Full Review12/29/2023 12:00:00 AM | DealerRater
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★★★★★ Mike OlsonNeed to have more employees like Mia she is very friendly and efficient | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Mercedes TweedyI took my Jeep Renegade here recently for some minor repairs and was helped by Alex. He was very knowledgeable and able to explain all of the answers to my questions. Unfortunately, my vehicle did require some more extensive work after purchasing it from a separate/different used car dealership. I was helped through every step of the | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Paul RomeroKept me well informed and responsive will definitely use you again | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Robert JackowskiService advisor Dakota handled the entire experience to a successful conclusion and thanks for your help. | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ mv17403Very prompt service. I had to leave my vehicle at the shop and greatly appreciated the Lyft service provided to get home. | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Laurel NicholsIvan, Katie & Gene were so amazing! They handled everything so professionally and had great energy the whole time! Incredible people. | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Justin MercerI purchased a 2020 Ford F-150 with 40k miles in 11/30/2023. I found out the following day the front right door did not lock. I attempted to contact your service department for 4 days without any luck, no one returned my calls. The 5th day someone finally picked up the phone. I scheduled an appointment 12/13, which was the earliest a | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Bianca MartinezJust about the worst experience! Purchased 2022 3500 Dually from them ..They forgot to put coolant when reminded BEFORE and AFTER the oil change, drove 2 hours to and from just because they forgot.. after they refilled trucked smelled funny (assuming some sort of a spill or something).. now our battery next to it has problems (happed | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Jelena LoncarI have nothing but great things to say about the service department! I was distressed due to having to tow my car in and Brianna at the service department handled it with ease and my issue was fixed the next day. Thank you for your hard work and service! | Read Full Review12/26/2023 12:00:00 AM | Google
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★★★★★ Jordan CraseGood communication, quick service | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Rae HenningThey were on time, took care of my jeep. Thanks again! | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Michael Marie StewardAlex was very knowledgeable and friendly! He did an amazing, thorough job! | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Jessica BaroneAlways have a great experience with this dealership! From the purchase of my 4xe hybrid rubicon to the service department. Could not be happier with my experiences with my jeep wave program as well. I get a ride there & back. Anything that has needed to get done to this jeep has been done in a timely manner. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Zuhair BGreat staff especially Carl (My service advisor) who was not just helpful but also kept me informed of the repair status and delivered it back to me on time. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ frank pAlthough I did not purchase a car the service was fantastic Stephen Gonzales was very knowledgeable and helpful no pressure if you ever look for a car at this dealership ask for Steve Gonzales | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Mike SteinleBuyer Beware!!! Without my knowledge or consent these people withdrew the excess vehicle license tax for my trade in directly from my ADOT account. During the negotiations the finance guy told me that I would have to retrieve that money directly from ADOT, that the dealership wasn't allowed to handle that anymore. When I checked my | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Ray LaneAnticipating my service appointment, I cringed as my last 6-7 visits over the last few years were all aweful. What I witnessed and experienced today was a team of energetic service providers all intent on providing a satisfying service expertise. I specifically asked and received confirmation that everyone from the Service Director | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Rachel CavazosThe team you encounter @ AutoNation will absolutely be the most personable and professional you will find in the valley. In fact if they don’t have exactly what you want believe you me they will find it and make a deal that you won’t be able to refuse. In these economic times that’s what we need and they’re in the business of making | Read Full Review12/17/2023 12:00:00 AM | Google
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★★★★★ Thomas MoorCarl Ross is a great worker, he's quick and open on communication, incredibly honest and straightforward with the process, and just personally a nice guy. I feel confident handing my truck over to him any time and know he'll get it taken care of quickly and with quality work. 10/10 all around. | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Daniel ZazuetaGreat Facility, keeps you updated on all details about your car and also recommendations. | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ jason ramseyOne of the most satisfying vehicle purchases I have made in a long time (an I usually purchase a new vehicle every 2-3 years). Ivan was fantastic and walked me through everything it took to get my new Jeep to me. Road took care of all of the paperwork and I truly could not be happier. This is a great dealership and I they went above | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Greg MavisThe recall parts took months to get me. Repeat calls to dealership resulted in no call backs for months | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Phillip DaleThe service was great and the problem was resolved. The only comment I have is, I wasn't notified of the completion of the ser. Everything else was great. | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ david smithNate does good work. I'll be back | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Darren WhitehurstAll went smooth and quick. | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Dan DowGreat service! Vanessa was outstanding! | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Kunisha Duke (Mrs. Duke)Although, I waited longer than expected. I still received the service I needed. I was welcomed with respect and patience. I am very please with my service and experience. Thank you! | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Terry KeithEveryone was great and honest and were thoughtful about what I needed very good advice | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ patricia finchNot transparent with estimates | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ John CorellaAlex was very efficient in serving my jeep for my trip. A rating | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ Kevin mulveyVanessa was so great to work with, great communication from start to finish!! | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ Julie StockettThis dealership is the biggest joke there is!! First of all, they sell us a lemon used vehicle and secondly, the service department can’t seem to get the thing fixed and thirdly, you try and call and nobody answers…. DO NOT BUY YOUR VEHICLE FROM HERE!!! | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ JeepGirl 71Convenient location & were very thorough in reviewing the items I had brought my Jeep in for and the items that needed addressing. Was also super appreciative of the complimentary Lyft rides they provided during the 2 days they had it in for service! Dakota was the best! | Read Full Review12/11/2023 12:00:00 AM | DealerRater
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★★★★★ RobSAlex Sekora was a fantastic facilitator in getting my truck services. He explained everything in detail and all the options. I was in for a recall item and explained certain services that should be done. I know Alex does not control the costs but I added a few services because I was there. Although I have always known dealer service | Read Full Review12/11/2023 12:00:00 AM | DealerRater
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★★★★★ Rhino76Stephen was great. Very helpful through the entire process. Would buy again from this dealership. | Read Full Review12/11/2023 12:00:00 AM | DealerRater
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★★★★★ Robert S.The rating is only for Alex my service coordinator. He was excellent and explained everything throughout the process. I know he does not set the prices but man, dealership costs are insane. $225 for an oil change, WTH..?? I had a recall item done and 2 other services. I will definitely take my truck to my local folks and get all | Read Full Review12/10/2023 12:00:00 AM | Google
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★★★★★ Epolo1105Worst experience in buying a car in my life. Sold me a car that was not ready and needed parts. The car was dirty and couldn't test drive, STILL I bought the car trusting the dealer. I had my own financing and the dealer pulled another application, I had two loans with the same lender when the dealer wouldn't honor the lower apr and | Read Full Review12/10/2023 12:00:00 AM | DealerRater
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★★★★★ juan quinonezVanessa was very helpful, she went above and beyond to get me the help I needed servicing not one but two vehicles!! | Read Full Review12/8/2023 12:00:00 AM | Google
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★★★★★ Wayne LinkVery timely when we showed up. Professional and pleasant check in process. Kept us informed of the progress. Very modern and clean facility including the waiting room. | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ lonagirlstearns246Nicholas is the best. No worries, just great customer service. Always a good experience. Will definitely come back. | Read Full Review12/7/2023 12:00:00 AM | DealerRater
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★★★★★ David KoehlerMia at AutoNation goes above and beyond to provide great customer service whenever I bring my car in for service. Never an issue there! | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ Sanjeed KibriaThis was my second purchase from the same dealership. Purchase experience has definitely improved. My concerns were taken care of by both sales and finance personel. | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ Alex IvanovVery helpful parts department, appreciate the help! | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ MickNickolas always takes great care of my vehicle and is a pleasure to deal with. | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ ryan boisvertNate was super helpful he got me in last minute and out the door in half the time will be definitely coming back for any future work. | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ Lisa M.They always take good care of me, and my jeep! Thanks, Nathan! | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ C MGreat service! Problem fixed under warranty. No issues getting it taken care of. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Sally RamosI have excellent service on my vehicles every time. I would rate Nicolas and the entire team a 10 point out of 10 point scale. The inspect my vehicle and send me pictures of things that need attention. I am so grateful for them. Thank you. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Rebeca DI usually dont like bringing my car in at this autonation service center because i had some communication trouble in the past but the advisor that took me in this time was very kind and made my experience more pleasant | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Marco GranilloTerrible service department, no communication, took my vehicle in for a basic oil change and need them to check a couple of other issues, they’ve had my vehicle for 2 weeks and I cannot get a hold of anyone | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Cindy HuynhMy dad came to AutoNation, and our advisor was with Brianna. Brianna was helping us out a lot with our 2006 Dodge Ram 1500 Truck. There was so much too repaired. The cost came out so much, and Brianna went and talked to her manager multi times, and she did her magic and gave us a discount. She will do anything to help out. I recommen | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Jorge CordovaMuy buena la atención que recibí de parte del asociado que me atendió, muy profesional y servicial . Gracias. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Jamie BarnesMia at AutoNation dodge jeep ram did a great job. She was on hold with my warranty company who gave her a few issues and anytime I had a question she was quick and prompt with her reply's. Very satisfied | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ K MI always buy my vehicles here. Easy, no hassle and they are honest. Gotten deals in the past even when my credit wasn't the best and other dealers said no. They have the most in stock and are conveniently located. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Brianna SavatgyBought a used vehicle in October. Reviewed any issues or repairs made with the salesman before purchasing. Also got the extended protection plan. 2 days later I went to turn on the heat and it never warmed up. Contacted the salesman and finance person multiple times with no resolution other than to bring it back to Phoenix and leave | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Michael WeinbergNo pressure sales and had the car we wanted. No pressure finance department. | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ tyazzie2010Even though I was 5 mins late to my appointment. They still got me in and out in a timely manner. Waiting room is nice and cozy and has plenty of seats. | Read Full Review12/2/2023 12:00:00 AM | DealerRater
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★★★★★ laddies-camp.0lNate in service was great. Pleasant and helpful and timely. Communicated well with me. Thank u. | Read Full Review12/1/2023 12:00:00 AM | DealerRater
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★★★★★ Luis LunaI bought my vehicle here. Sold a vehicle. Get my truck serviced here. I’ve had no issues with any part of any transaction. Been a customer since summer of 2021 | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Patrick PrestGreat service! Very thorough and fast! | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Chris WNicholas did a fantastic job at fitting me in in for service after another shop was unable to complete the work as they were supposed to. He provided excellent customer service and went above and beyond what I expected. Also, the waiting area was clean and a pleasant area to pass the time while my vehicle was being serviced. | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Cruz LandressMarni who was helping me was great! She communicated with me through the whole deal and made it a pleasant experience. | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Catherine CampbellDon’t come here. Don’t deal with anyone especially Mike Roush in finance. He lied to our faces several times about our gap insurance paperwork. He has been telling us since August that everything is good and that we would be getting our money soon. We get ahold of someone today who said that he didn’t upload all the paperwork and th | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ mpopp7Excellent Dealership to deal with, everything was done in a timely manner. Marnie was my service advisor for my Jeep. | Read Full Review11/29/2023 12:00:00 AM | DealerRater
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★★★★★ Margaret PoppA wonderful carefree experience. I will be back.... | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Roxanne VitaleGreat place great communications very friendly!!!! ?? | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ V SternNicholas Thomas is an excellent service advisor he is honest and gives unbiased advice I’m always impressed with his professionalism and Customer Service. | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Mishedo NitsugaMost formidable customer service! Unfortunately I bought the car with Bill Luke,they are terrible for the customer service,so,before buy a dodge Ram or anything from dodge I really recommend you to autonation in Phoenix,you will be happy with the service and professional assistance. | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ Corenda LewisVery detailed information with pictures. Quick service even right after Thanksgiving! Alex S was very helpful and even read the pamphlet for me to see what warranty I had.?? | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ Aldo sotoExcellent service, 100% recommended dealer to buy a new car, they are the best option in the valley. | Read Full Review11/27/2023 12:00:00 AM | DealerRater
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★★★★★ Ctyhara05Good friendly and fast service. Great response time. Very professional and reliable on information with my car. Thanks you guys… | Read Full Review11/27/2023 12:00:00 AM | DealerRater
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★★★★★ AmylvivianBetween my sister and I, we’ve bought 5 or 6 cars here over the years. We trust them to sell us what we want and need and we trust the service shop to take care of our cars | Read Full Review11/25/2023 12:00:00 AM | DealerRater
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★★★★★ Margie CookJake was awesome & very helpful. | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Arsenio VillaGreat service with Alex he was very helpful and polite | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Thnkr917I really appreciate Jake and Mike going the extra mile for me. Thanks guys! | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ Albert CruzBeen going here for service on my vehicle and always get things done on time | Read Full Review11/23/2023 12:00:00 AM | Google
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★★★★★ Ruy PenaI bought a truck about 3 months ago either the salesman Naomi. I had a hard time with almost every person in the dealership except for Alex, the guy that works at the service department, he’s been an extremely easy going. The truck came with a couple issues that passed inspection (water leak on driver side) and loud rattle when turne | Read Full Review11/23/2023 12:00:00 AM | Google
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★★★★★ Wendy BarrNate was awesome! He looked for any warranties that might apply, offered ride share to/from the dealership, and made me feel I was getting the very best Jeep had for more! TY for excellent service Nate! | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ mattcampa13Service advisor Marnie was friendly and kept me informed on the status of my vehicle | Read Full Review11/21/2023 12:00:00 AM | DealerRater
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★★★★★ Rose ShannonService department was very helpful. Mia our service contact person was very knowledgeable and great to work with. | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Alexander SekoraMy service advisor, Alex, was wonderful and took great care of me! | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Michael O'ConnorMy service rep Briana communicated well and did a great job coordinating the service! | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Matt GoodknightIn and out in 1.5 hours. Service was excellent. | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Devon LongacreJose was very nice and personable, car was in good shape and clean when I asked to test drive. Overall great experience | Read Full Review11/19/2023 12:00:00 AM | Google
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★★★★★ Naomi EspinozaGreat staff!! Fast and easy! I highly recommend Nate!!! | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Michael JamesVanessa in service was a joy to work with. I was in and out promptly without any issues!! | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ BahjatMy car was serviced at Auto nation jeep. The service was done on time. Carl our service advisor kept us informed of the work done. Great service advisor | Read Full Review11/17/2023 12:00:00 AM | DealerRater
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★★★★★ jryettCarl Ross is the best---always professional and personal. Very highly recommended. Excellent service on every time we come in for a repair. | Read Full Review11/17/2023 12:00:00 AM | DealerRater
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★★★★★ Gary MascaroI had good experience with Mia and I believe the technician did a great job fixing the issue with the jeep. I was surprised I had check engine light on a brand new jeep with only 2500 miles. The only downside is that autonation uses a call center and when I scheduled appointment and broke the jeep in, I was inform they were a day or | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Timberly “PhxTimbo13”Great service just wish it didn't take 4 hours. Thanks Abelardo Telles and the manager Gaston. You both made it better. | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Jon CoreyWhen I took in my 2023 Jeep Wrangler for warranty service, I found the customer service rep, Brianna, to be exceptionally personable, prompt, and professional. When a required replacement part was not readily available, Brianna immediately made arrangements for me to get a ride home and the next day, she ensured she called me a timel | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Christopher WhiteNice friendly punctual reliable | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ debra lanceyVery satisfied, clean establishment wonderful staff thank you for making my service a pleasure. Will definitely be back | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ tom allanHad a great experience at Nationwide RAM service department. They have struggled in the past getting a good team together. Yesterday’s experience was perfect. They checked me in on time. Did what they said they would do. Cost was reasonable and less then they quoted. Always a good thing. My compliments to Carl my service advisor. He | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Marina GonzalezMarnie was super nice and was very helpful! Thank you so much for everything! Amazing service! | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Kevin DePerteMy service was outstanding not only with John Palmieri in the parts department and Carl Ross in the service department. They are both an asset to your organization, and I will happily refer as many people as possible. It's the best experience I've ever had at a dealership, and I will surely will be back. | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Rebecca PerryVery helpful with finding a vehicle for us, we love our new hellcat. | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Corey ThissellMia was awesome! I called up because I had an issue with me ecodiesel. She talked to the diesel tech and set me up with an appointment for the next morning. She called when my jeep was ready. I've had terrible service at other dealership service departments, not the case with this one. Very professional and customer service was excel | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ nat2143026Awesome service, very friendly staff thank you for greeting customers with a smile , awesome staff | Read Full Review11/16/2023 12:00:00 AM | DealerRater
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★★★★★ jerome_pete@yahoo.comBought a truck there helpful and understanding. Took the truck for recall and 2 issues at the shop. My truck was repaired in no time. The shop guy was very helpful. Thanks | Read Full Review11/16/2023 12:00:00 AM | DealerRater
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★★★★★ h.mullerExcellent service. Nicholas Thomas kept me informed of the issues with my car and updated on the status of the repairs. Very professional and courteous! Will recommend this dealership to others! | Read Full Review11/16/2023 12:00:00 AM | DealerRater
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★★★★★ ddconneNew service advisor tried really hard but got flustered trying to do too much. He did after quite some time take care of me. I do question what kind of training you are providing new people. | Read Full Review11/16/2023 12:00:00 AM | DealerRater
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★★★★★ Jack HillNicholas my service advisor expertly addressed my vehicle's technical problem and swiftly handled my logistics by minimizing my wait time & coordinating a rental vehicle without me having to ask. Great experience. | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Michael O'ConnorMy service rep (Mia) made the service smooth and easy. | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ James MarquezShot out to Alex for taking care of me, professional all the way around thanks for getting it done! | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ StevenI bring my vehicle in for an appointment and every time the dealership doesn’t even look at the vehicle for diagnostic until 2 days later. Then it takes a couple days getting extended warranty approval, and then my vehicle finally gets worked on. I never get my vehicle back until 7-21 days later for minor repairs. I’ll take my other | Read Full Review11/14/2023 12:00:00 AM | DealerRater
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★★★★★ LuSicI recently had the pleasure of having Mia Lusk as my service advisor, and I must say, the experience was nothing short of exceptional. From the moment I arrived, Mia greeted me with professionalism and a warm, welcoming attitude that immediately put me at ease. Her expertise was evident as she efficiently handled my service needs. Wh | Read Full Review11/13/2023 12:00:00 AM | DealerRater
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★★★★★ Danielle EdwardsThank you Carl in the service department for helping me with my car.. I will never go back to Larry Miller Dodge Peoria very rude they don’t help you.. | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Greg AThe North Phoenix AutoNation Service Department gets my highest recommendation. The service appointment was easy to schedule, the Service Writer did a great job setting up my required maintenance and keeping me in the loop, and the technician nailed the fix on my somewhat complex issue. 5 star support! | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Esther GarcaMia was a pleasure to work with. Our experience with your repair center was great!!! | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Latour TurnerEverything was perfect. Even the wait! | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Lee ClugstonNicolas is amazing. He always responds. He helps with the hard decisions. Great job Nicolas. Thank you and God bless | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ faris hasanGreat people, great customer service. I very happy with your guys. | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ ashleepolarekNate was wonderful and anytime I need work done I'll always ask for him. The service was done quickly and communication was great! | Read Full Review11/12/2023 12:00:00 AM | DealerRater
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★★★★★ Angela NAlways a pleasure working with Carl, our service advisor. He keeps us updated as to what is going on with our vehicle and let's is know if any issues in a timely manner. | Read Full Review11/12/2023 12:00:00 AM | DealerRater
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★★★★★ Nathan ValdiviaHad an amazing experience with Nick in the service department our last visit. Took care of everything we needed, but he really took the time to make my family feel special. Remembered me and all my kids from the last time, and made sure all were entertained and felt welcome. We appreciate the strong customer service! | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ MAK ResourcesMarnie was awesome. Took care of my car right away and kept me informed the entire time. | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ Christopher DudleyFair price on work and truck is back riding smooth and straight. | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Jose AlvarezNathan worked on my Mazda 3 . He did a great job! | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ JoseDuring an expensive repair, a panel was damaged. The service advisor said it was heat damage. I keep my car in a garage most of the time. He said the panel would be repair at no cost. I never received a call to repair my car. No more Dodge cars for me. | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Carla ArangureWhile it took longer than expected to get the part in, in was kept informed at all times and when it did come in, they got right to work to get my Fiat back on the road. | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ Jeff GriffinAirbag recall for my 2003 Ram 1500. Treated better than expected and be cause it was an all day affair I was given/offered a Lyft ride to/from for no charge. That was very doable. | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ pjensencwsNate in service was easy to work with, performed above and beyond expectation and was pleasant. | Read Full Review11/7/2023 12:00:00 AM | DealerRater
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★★★★★ ryanshaibunkleyWent in for warranty work, was told I didn't have a warranty, then when my warranty was found was told that the work that needed to be done was not under warranty. To the point where I had to call the dealership from whom I purchased the vehicle and have them explain that the parts that needed replacing were under warranty. So after | Read Full Review11/7/2023 12:00:00 AM | DealerRater
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★★★★★ cmcveayGood dealer to work with! Flew in from out of state for the purchase and they didn't drag things out at all. Friendly, professional and exceptionally courteous. | Read Full Review11/6/2023 12:00:00 AM | DealerRater
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★★★★★ PollitoThe service we needed was taken care of. Brianna was outstanding and took care of all our needs. Did an awesome job on our jeep. | Read Full Review11/6/2023 12:00:00 AM | DealerRater
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★★★★★ Jerry and Beth HintzeJake Rogers was a very good advisor. He kept me updated and offered a car wash. | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Philip JensenNate is awesome. Excellent follow up, easy to communicate with and went above and beyond expectations. | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Audie HillThanks Doug , for the Ford Explorer I’ll be back to see you Ann ?? | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ phubert4259Warranty issue, they found problem and fixed quickly. Had trouble getting part but located one and had it shipped to dealer. | Read Full Review11/5/2023 12:00:00 AM | DealerRater
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★★★★★ Garry CahalI brought my van in for a new radiator and for a noise coming from the belt side of the motor. Radiator replacement went fine. However the noise repairs, not so much. I was told that I had a couple modules that had gone bad and they needed to be replaced. I trusted their lead tech on his diagnoses. After a week I got my van back. The | Read Full Review11/5/2023 12:00:00 AM | Google
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★★★★★ brian mcconnellGreat buying experience, Jose and Riad explained everything, no pressure. Drove away satisfied. | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ M GService Advisor Carl Ross, amazing communication skills. Always kept me up to date with progress of work and parts status. He is the best! | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ Teresa MontesBrianna was very helpful and made us feel very comfortable. I will continue going there. | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ kyshawn randallGoop people who care. Had a great experience | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ Melissa RiveraMia is such a friendly and kind soul. Her customer service is top notch. My car was done in a timely manner. Absolutely no issues and would highly recommend her service to anyone. Thank you Mia! | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Dog FatherThis review is subjective. The 3 star rating is due to a service advisor that did not provide any updates on my service. My car was in the shop for almost 2 weeks with no updates until another service advisor stepped in. I am happy to receive my car back and pleased to have work with a different service advisor. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Dalton KennonMade my second vehicle purchase here and I am happy with my new truck! Everyone was very nice throughout the process, and although it could have been a little quicker, it was very smooth. | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ Pam AntonopulosService was great, people are very nice there. Nick Fernandez my service advisor took care of everything so I didn't have to worry, kept me informed of the progress while my car was being worked on. Highly recommend this dealership. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Jessica MooreThe people here are awesome. They worked with me to get me the vehicle I wanted. Thank you Jospeh, Jean, and Mario for helping me | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Leroy WarinVery clean, friendly and professional | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Ann GaleasGreat experience buying my new Durango, the sales rep was very professional, friendly and make my purchase very easy and helpful. | Read Full Review10/30/2023 12:00:00 AM | DealerRater
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★★★★★ joea.gonzalez92Overall I had a okay experience with the dealership, the sales team associates were kind, courteous, and very helpful the whole way though, it was after I purchased the vehicle I went back to the dealership and was treated with very minimal professionalism from sales manager to service associates | Read Full Review10/30/2023 12:00:00 AM | DealerRater
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★★★★★ nichole nervigI do not recommend you utilize this dealership for service for your vehicle. I took my vehicle into this dealership Fall of 2022 for an engine light issue. I scheduled an appointment and when I arrived, I was told they couldn't see it until a few days later as they were overbooked. I had taken time off work to get the car in for serv | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ JueJue PastoreWISH I COULD GIVE NEGATIVE STARS….DO NOT BRING YOUR JEEP HERE FOR WARRANTY REPAIRS… bought a brand new jeep engine long block, thermostat housing, and all accessories from this Autonation dodge and had my professional jeep shop install it..2 weeks later my jeep overheated so I took it to Chapman jeep and they told me it was because o | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Marion SappAfter reading all the other bad reviews! I know why they got a lot of one star reviews. Drop my car off to get an oil change and the front end checked. 7 AM. appointment. Never heard from my advisor till 415. (only because I called to find out what was going on. SheTold me they didn’t have time to look at it. I was thinking OK my fro | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ tropicstravelerThe personnel was very responsive to me when I would call to check on the stratus of my warrenty coverage and the status of my repairs. Great succesful efforts were made by the personnel to obtain needed parts in spite of the auto workers being on strike. The work was completely satisfory. I highly recommend this Auto Nation service | Read Full Review10/29/2023 12:00:00 AM | DealerRater
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★★★★★ • Helopix•2022 dodge charger rt., Buying the car was a great experience but everything after has been terrible I’ve taken the car in for service twice & 2nd oil change they spilt oil all over the engine bay & did not even bother to clean it up saw my car sitting there waiting to be picked up & no one came & got me I had to go & ask if I can le | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Josh ShieldsI recently had to bring in my Chrysler 300 for maintenance and I was welcomed by Dakota who took great car of my car. Unfortunately it had to be in the shop for a few days but I was in communication with Dakota the whole time reassuring me what was being taken care of and the service that was provided. I will definitely use Autonatio | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Krista HillUpdated review: this place is a nightmare! Already having troubles with my Jeep only a year later and no one is there to help. I highly suggest shopping elsewhere. Bummer for me! | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ VanessaWe went on a whim to look at a CT5-V and ended up taking it home that day. Jose Alvarez and Korina were very helpful and patient through the process. We felt no pressure in buying the car. Very happy with the service. | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ SNK KimThe sales staff at this AutoNation dealership were very helpful and open during the purchase process. They had the vehicle ready as promised which made the time spent at the dealership minimal. | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Merele MayService appointment was very efficient, provided pictures to show condition of my vehicle. Dakota, my service advisor made sure all of my concerns and questions were answered. She was very helpful. | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Catherine KolomitzGreat experience with oil change! Great customer service! | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Norma ZubiaAlexander Sekora was very friendly, respectful and helpful, it was a pleasure having him serve me. | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Porfirio AvenaGreat place as long that Nick is there | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Craig McVeayGood dealer to work with, a very positive experience. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Charli McGuffeyGreat job! Carl is awesome! | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Joe ClementAwesome people and great environment | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Joy BowenTook way too long to get checked in...about 15-20 minutes. Service took way too long for an oil change. Then our truck sat by us ready to go for a good 15 minutes and we had to ask to get paperwork so we could leave. Our dealership in Kentucky gets us in and out in an hour to hour and 15 minutes. Staff was very nice. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Nansury RamirezI loved my experience ! I honestly just went in to take a look at cars and I ended up becoming a car owner! Appreciate the manager and Naomi for helping me out every step of the way! Couldn’t done it without them! | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ IvanFrom the day I spoke to Sales rep Brady and Julie whom was working online for corporate they both did a great job throughout the whole deal. I got the deal I was looking for and they also provide service needed. I myself am in car business myself and honestly the service from start to finish was exceeding my expectations. This is my | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Ryan RouhselangI was upside down on my car, and I traded in for a Jeep, massive rebates! Great service and salesmen!! | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Paula and Scott CampbellI took it in for service the service advisor and the work was done fantastic, when I got home I realized someone stole my sunglasses out of my car while it was there, I made a phone call to the service advisor and the service manager both and have yet received a phone call two days later, contemplating taking it back for service, if | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ shadetree51Dealer works with you every step letting you know your options always call you by name | Read Full Review10/22/2023 12:00:00 AM | DealerRater
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★★★★★ mtm4azThis was a normal 6k mile vehicle checkup and oil/filter change. I have had no issues with truck since purchase and this is my 4th service. The service department is top notch. I have always been well treated, kept informed of the service being performed, and the vehicle status when completed. Scheduling the service is never a proble | Read Full Review10/21/2023 12:00:00 AM | DealerRater
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★★★★★ Ann GAuto Nation The best Dealership in the North Phoenix area. Very professional & helpful to make your purchase experience the best possible. I’m very Happy with my new Durango 2023 | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Daniel MeissnerYes great service on a Dodge 06 pickup with new headlight lenses bulbs and wiring, oxygen sensors, and power door mirror. Even less than quoted by 900.00 dollars...everything works great ??... | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Irene PhillipsWe had a horrible experience with this dealership. Traded in a 2022 Ford F450 to down scale to a 2022 Ford F150XLT. Had three items on the WE OWE the dealership was to provide to us. After a few weeks of no response to the WE OWE, we contacted Finance, sales person, general manager, customer service, title & registration, AutoNati | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Karen MunjoyGot the exact car I wanted. Super friendly and helpful employees who went out of their way to get me on the road with my new car the same day I went in. | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Crystal NoonanExcellent efficient service! | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Warren JaderlundNick and the service manager had to take the brunt of a very angry Stellantis customer. They listened and understood my complaint and were very helpful in cooling me off AND getting the recall and missing sensors on my truck in a more timely manner than anyone else was able to do. I will return when my truck needs more service. | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Ann GThe best Dealership I’m the North Phoenix area. Very professional & helpful to make your purchase experience the best possible. I’m very Happy with my new Durango 2023 | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ mills1470Alex was great and handled our needs with superb excellence! Thank you very much for taking care of our daughter and her vehicle! | Read Full Review10/20/2023 12:00:00 AM | DealerRater
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★★★★★ ZfashaCarl Ross has been my service advisor since 2019. He’s been the most incredible asset to this company. He always ensures that I have everything that I need for my Jeep. He only recommends things that I need and if there are things that he feels I don’t, he’ll tell me. With him it’s about the Service first. | Read Full Review10/19/2023 12:00:00 AM | DealerRater
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★★★★★ Derek BeattyThey always make buying a vehicle a pleasure I just bought my 6th vehicle from them and I moved to Oklahoma and I still bought from them and had them ship this last vehicle to me in oklahoma awesome team joe asadi is amazing and very professional the whole team is amazing ?? | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ badbustook 2 weeks to contact the insurance and another two weeks to get the job started then attempted to charge $80 for a simple tire plug.(I got it plugged for free elsewhere) | Read Full Review10/18/2023 12:00:00 AM | DealerRater
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★★★★★ Benito HernandezVery nice I will recommend | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Sean Ceschia - Aviano RealtyThey ran a promotion if you test drive a Jeep you get an $75 Amazon gift card, I was shopping for an SUV so I figured why not try the new Jeep Grand Cherokee, I did and I was willing to buy one buy their price was ridiculous. So I did not purchase and when I asked for my Amazon gift card they said they will email it to me and they ne | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Christine BrownHad to bring car in for a software update. Service was efficient and friendly and the car runs great. Thank you. | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ joelThis service department is great ! They were able to get me in right away to do service work on our 2500 Ram Promaster. It is so important to us to have our vans back out on the road. They changed fluids and rotated tires for us on Saturday, so that it was back in service Monday morning. Thanks Carl Ross for everything you do for us. | Read Full Review10/16/2023 12:00:00 AM | DealerRater
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★★★★★ fg gnThe service that I received was very efficient. Mia was diligently on provide me the info that I need. Very good service | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Lisa UseltonBrady was AWESOME!!! We love our Ram! | Read Full Review10/15/2023 12:00:00 AM | Google
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★★★★★ Wyatt EarpEven with appointment, it took too much time to check in, at least half hour. Was later called and told needed air filter and cabin filter replaced which I approved. Later was called and told service was complete and I told them I would pick up before closing. Took a long time to check out and was then told they hadn't replaced the f | Read Full Review10/15/2023 12:00:00 AM | Google
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★★★★★ Daniel NinoCarl has been my advisor for years. He ALWAYS makes sure I am provided with whatever I need. He is attentive, and driven to help. He always makes sure I am absolutely happy with the Service I received. And he respects my budget! I won't work with any other Advisor. | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ ggarygiordanoThey are the best dodge service department I have used and I've been to two others in town that had made me feel like they didn't care or do what they said but this location was amazing.They did a wonderful job two times now. The communication was so great, Mia was great to work with and the main tech took pictures of damaged parts a | Read Full Review10/13/2023 12:00:00 AM | DealerRater
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★★★★★ CaylaI've worked with this dealership on my Jeep for a few years now. Every time I've had a lovely experience. The staff is incredibly knowledgeable and pleasant to work with. | Read Full Review10/13/2023 12:00:00 AM | DealerRater
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★★★★★ Justin CarlsonWe purchased a used jeep from out of state that they have a number of upgrades and modifications… We took it into AutoNation Jeep to have the battery serviced and give it a once over… They did a phenomenal job, communicated with me throughout the day. They ordered me a Lyft to give me a ride home and they offered to have One pick me | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Maggie LopezBrianna was super nice super helpful amazing person she explained everything good and she answer all my questions | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Michael EvesBriana was wonderful throughout the process everything is fine highly recommend this place | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Daniel SniezekGreat service at AutoNation Chrysler Dodge Jeep. Service advisor Nick Fernandez was very helpful and professional in resolving the problem we had with our 2021 Jeep Cherokee Trail Hawk. | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Carlos rodriguezThe website says you can make your purchase in under an hour. Our purchase was frustrating long. It took over 5 hours to complete transaction! Kids were left at home because we thought purchase would be quick. No reason for such the long process. Nobody acted with any urgency to get customer out. Took all fun and happiness out of new | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Sicily PortoMario went above and beyond to make my family comfortable while trading in my old Jeep for the newest adventure. He's incredibly friendly and easy to enjoy, would happily work with them again anytime. Thanks! | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ bridgette upshirFirst car we ever bought from a dealership where we felt like we were not getting ripped off! We traded in our suburban for a truck. Will go to auto nation again for future purchases they were great! | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Dinyelle AlderIf this is the same company, VERY UNETHICAL DEALERSHIP TOWARDS ME!!!! THE WORST EXPERIENCE IVE EVERY HAD!!! I was Truthful upfront about everything and the dealership DID NOT KEEP THEIR END OF THE DEAL!!!! Synopsis, I called first several weeks ago, tried to do everything online because I run a business and live over an hour away. | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Dale PedersenMia did a fantastic job of getting me in and taking of all my needs. | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ Danny SmithI drop my car 9-20-23 For a diagnosis. I did not hear from anybody until 9-30-23 | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ GrantI arrived in the evening, with a VIN in hand of a truck that showed in stock. I talked directly to the sales manager sitting at the desk (he never introduced himself) and he informed me that they indeed still have that specific truck and that it had just been PDI'd. He assigned a young salesman to me, who indeed was eager, but had li | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ Tony LickissSave yourself the hassle and just go somewhere else, doesn't matter where, just anywhere but here. You can't get anyone to answer the phone in service, messages left go unanswered, service advisors are condescending if they talk to you at all. | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ bfischer007Nice, Dealership, friendly, knowledgeable Sales staff, Fair price. I would work on offering snacks and beverages of some sort. I was there for 3 hrs. The couple of vending machines they did have, the soda vending machine was out of order and the other snack vending machine had limited offerings. Just something that could be improved. | Read Full Review10/8/2023 12:00:00 AM | DealerRater
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★★★★★ lindahausmanNicholas always handles everything seamlessly and quickly, and I don't feel that extras that aren't needed are added on. | Read Full Review10/6/2023 12:00:00 AM | DealerRater
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★★★★★ Chris MHave yet to have a bad experience here. The employees are friendly, knowledgeable, and upfront about what my vehicle needs and what I can defer, and for how long. | Read Full Review10/6/2023 12:00:00 AM | DealerRater
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★★★★★ David.cameronCall did a great job and was very informative on the repairs needed on my vehicle. Very friendly and always seemed to be happy. He obviously really likes his job which is a huge benefit to customers. | Read Full Review10/6/2023 12:00:00 AM | DealerRater
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★★★★★ Sophia HathawayHad a great customer service experience with my advisor Mia! | Read Full Review10/6/2023 12:00:00 AM | Google
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★★★★★ Ana LopezLove AutoNation ! every employee iss great ! | Read Full Review10/6/2023 12:00:00 AM | Google
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★★★★★ Karen BrockerNick Fernandez was tireless in an effort to get my car back in safe tip to shape! | Read Full Review10/6/2023 12:00:00 AM | Google
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★★★★★ Studio NavaraI do not recommend any communication with this seller. You will save time and nerves. I spent the whole day exchanging important information with the seller. We agreed on the date and time of handing over the car, which was to take place the very next day after extensive communication. I had everything I needed and was ready to purch | Read Full Review10/6/2023 12:00:00 AM | Google
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★★★★★ John FioriGreat place to buy a vehicle! The sales staff, which we used Jose, was amazing. He did not pressure us into anything at all, pretty much took care of the whole deal except financing and listened to exactly what we wanted. I made an offer on what we wanted with my trade in and within 15 minutes they said ok, no fighting. Also, the | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Nicholas BoscoKatrina is amazing. Along with Tyler ,Gene and the rest of the team. Will be trading in my wife's car in the future. | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ andrea mooreJonny J was so kind and helpful. Super knowledgeable and friendly! I absolutely love my new truck. | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Melissa MossService here was great, Carl did a great job providing updates as our car progressed. | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ samona.mcmillianNicholas was the best advisor I ever had! He’s very knowledgeable, met all my needs. | Read Full Review10/4/2023 12:00:00 AM | DealerRater
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★★★★★ Kimberly WallaceCustomer service was excellent! Very Informative and no pulling teeth here. Timely and efficient from my services needed to making sure I got home safely and upon return Thank you Ms.Mia! | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ James LykkenCarl was my service advisor and was most awesome. He kept me informed on the progress of my vehicle and was concerned tp take care at all times. | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Cameron RivasVery considerate and friendly staff | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ 2022 RamI have been a customer since 2017 . Hav always received excellent service. Lately it’s been less than perfect . It’s difficult to get a call back. When you finall reach an Service advisor it gets taken care of. | Read Full Review10/2/2023 12:00:00 AM | DealerRater
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★★★★★ the pinnGaston , Mario and Riad in finance were amazing. The price was fair on my trade in. And they took awesome care of me and my needs. Riad went out of his way to get me a great rate and was very helpful. Thank you all so much. | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ Andy Earlsthe repair on my vehicle was done right. I just wish i was updated about the reason for the delay, instead of being ignored. i wish they would check the messages on their answering machine and call the callers back. This was my experience and my name is carlito. 10-1-23 update. Just an update. the oil leak that they say was fix, is | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ Kat22Excellent service. Completed work quickly and effectively. Whole team was amazing from start to finish. Would recommend. | Read Full Review9/30/2023 12:00:00 AM | DealerRater
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★★★★★ Eena EeshJust really wondering if the sales staff have cell phones or any other type of communication device to reach one another. Our sales person literally had to run around for over 30 minutes to try to find another person that could assist him with getting keys for a test drive. He kept coming over and telling us he was trying to hunt tha | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Jessica PruettWent for service on my car. My service rep Brianna was amazing. Walked me through what was covered under warranty and what wasn't. Manager on site had issue with very angry individual in the lobby and he was patient and informative with the man. Talked with two others in the bay for a few minutes about misc topics. Overall great cust | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Charles SporlederService today was all good as usual | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ donovan mitchellThe service department got me in and got the job done quickly. My service advisor was hustling to get things done and it was good to see that. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ hfboothEasy to schedule for service. Very friendly and helpful staff. Service was completed on time and correct. Thanks | Read Full Review9/29/2023 12:00:00 AM | DealerRater
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★★★★★ Eric the dentistWorst service department ever. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Lanny HaasGreat place great team was updated on what was going on with the car....looking forward till my next appointment | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ amartinez95Friendly and serviced my car very quickly. I like that they do the multipoint inspection and let me know what passed or failed. | Read Full Review9/28/2023 12:00:00 AM | DealerRater
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★★★★★ Nicholas BlesService department was on point. Everyone seemed to have a sense of humor and could do their job well. Mia thank you for the care of my vehicle. Sales department, stop being ignorant. | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ Shawna MeinersReliable dealership to visit! It can take some time to get checked in and hand off your keys but they get it done and honor mopar coupons. | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ David PetheramThe buying process from this dealership was totally unlike my previous dealership experiences. Everyone came across as non pushy, honest & knowledgeable. Honesty & car dealership in the same sentence normally should cause laughter but in this buying experience here it was true. Very happy with our new vehicle and the decision to buy | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Delia PeshoI recently brought my Jeep Gladiator for service. Dealt with Nicholas Thomas. Great service provided by him. He went above and beyond to take care of everything. Great work Nicholas. I miss Tom Schnelle. He was spot-on perfect for the dealership in orchestrating my sale. A sad day at Auto Nation Jeep when he was transferred. | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Derrick WilsonI always have a great experience while servicing my vehicle at Auto Nation Dodge, my service advisor Carl is great to work with, he always keeps me updated on my vehicle and is honest about everything. Thanks Carl. | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ cdhaas5Service was great but some of the controls were mixed up. Other than that we were very pleased. | Read Full Review9/27/2023 12:00:00 AM | DealerRater
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★★★★★ Charles UnderwoodI purchased a new Jeep Gladiator (demo model with 4000 miles) from Auto Nation earlier this year. Delivery after purchase was delayed a few days for them to supposedly repair an engine light that was illuminating. After driving only 150 miles since purchase the engine light came on again. I emailed and left voice mail message for sal | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ PAULA HERNANDEZAsk for Nate if you ever need service work done, he’s great | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Troy Bacon (TherealBacos)I decided it was time to upgrade to a new Jeep and the one I wanted was not available in Arizona. The team at North Phoenix was able to locate my vehicle out-of-state. It's the service of the team that keeps me comming back. Specially a huge thanks to my salesman Josh who worked so hard to get this done on my crazy time schedule. | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Tara YazzieI was helped with an appointment but there was a mix up with my car and apparently the advisor helping me quit and I didn’t get a complete answer until 3 weeks and 2 days later. Everyone was nice to talk to but I just didn’t understand why my car paperwork was misplaced when I was calling and texting every other day. It is what it is | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Ron BodeyService prices are reasonable and the team is always nice, particularly Bri. If time and transportation allows, I suggest customers leave their cars in the morning for pick up later since it always cuts down on any waiting on site if something needs to be addressed. | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Greg GeorgeCarl and the rest of the service department are rockstars! Carl made sure I knew what was going on every step of the way, and even the service director Mike Franklin got involved to help me out. I will always have my vehicle serviced here. | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Harry BoothVery friendly and helpful staff. Service was fast and on time. Thanks | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ jeffa967823Dealership was nice, easy, and friendly, smooth transaction. I would definitely recommend it to my friends or anybody else. | Read Full Review9/25/2023 12:00:00 AM | DealerRater
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★★★★★ EricMy service advisor was great! He was super friendly and made me feel like a friend. I didn't purchase my jeep from this location but if I ever buy another one, I will come here because of experience. | Read Full Review9/24/2023 12:00:00 AM | Google
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★★★★★ Terry MontgomeryVery pleased with their service dept. Mia got me in and out in less time than she promised | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ tony2246It is just a matter of who waits on you in the service department. You might get great service (Carl) or not so great. | Read Full Review9/23/2023 12:00:00 AM | DealerRater
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★★★★★ Dave ThomasTook a little longer (but that was expected ) due to the issue. Brianna was a rock star. Worked circles around everyone in drive that day. Kept me informed and was up to date on what was being done to my 1 ton dually. Furthermore, Nate (service advisor + also) was outstanding. He supported the staff and had great customer service | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Faces of the ForgottenMia is awesome - awesome. She was very responsive, and did the digging to find out how to correct the problems with my truck. She didn't gloss over details, she figured it out. And then she noticed that the tire pressure was low as she was about to deliver the truck to me - and went back and filled up the tires. Excellent | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Greg WynneFantastic experience! Mia was great! | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Lisa DaitokuVery easy to book service and the text message feature was very helpful | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Alysia GalvanAmazing experience from finance to sales Jose was amazing and helped me get into the car I truly wanted answered any questions I had definitely will recommend this location | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Jimmy NGreat service and friendly associates | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Michael PettingillThis dealership made the buying process easy. Jose was fantastic. He helped me find the perfect truck. I will use them again and would highly recommend this dealership to anyone. | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Alex SanfordNate was an outstanding employee who showed great respect for his job and his Customers.. all around it was a 10 out of 10 experience | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Twila ChambersEvery visit is excellent. Service reps go beyond duty. | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ dan.saundersI needed recalls done on my 2022 3500 Dodge RAM. I called service and they got me quickly for the service and the work was completed that day. Nathan Kelley was great to work with, very professional. Thanks for the great service. | Read Full Review9/22/2023 12:00:00 AM | DealerRater
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★★★★★ Holly WrayMy Dodge Journey developed a progressively loud noise coming from the engine while i was out of town ( of course on a holiday weekend so i couldn't get it seen at a dealership). I had to drive back in that condition but luckily got an apt. At Auto N soon after returning. It took a long time to get me checked in & i assumed because of | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Sandra CoilAll staff are great and Mia is a great staffing | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Greg BlanchardInitially when I drove up I was very disappointed. I was the only customer in the service bay at the time but they were apparently all too busy to come see me. So I go in, talk to one person, do you have an appointment? Yes. With who? Name given. Oh hes over there sitting down ant his desk. So I walk over there . And the 1st | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Betty GoodwinMy tec Nathaniel (Nat) customer service was excellent. Nat helped me along the way if getting my van fixed he was very informative on the process. Nat went above and beyond to give me the best prices that he could. He even tried fighting for my warranty to be covered although they rejected Nat still was able to give me the best disco | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Cute CupcakeTheir service station needs help. It’s always disorganized and unresponsive. Doesn’t matter if you make an appointment, you’ll still be waiting all day, literally over four hours for an oil change. | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Sean DehlingerDon't service your vehicle here, because this AutoNation's Service Department doesn't know the law. My Ram is tuned, and I took it in to fix, under warranty, a broken visor and "Check Engine" light. I informed the serviceperson of the tune and asked that it NOT be overwritten without my permission. Because of the tune, the mechanic r | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Dinyelle AlderI communicated via online. The sales person was poised and pleasant. I live over an hour away. Common sense says to Do as much as possible via online/cell. I’m expecting a lump sum of $ w/in weeks. I thought I would start vehicle shopping now to have an idea bc my credit situation is what it is. ?? I asked Sales Rep to please Ru | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Sophia HathawayHad a great customer service experience with my advisor Mia, they got my car problem fixed and properly mounted my car battery unlike autozone | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Ronzthe1Friendly but overload with customers need more advisors. Got vehicle back same day so happy | Read Full Review9/20/2023 12:00:00 AM | DealerRater
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★★★★★ MichaelI will not use or recommend this dealer I was lied too by the service writer and the service manager was not someone that gave you any reason to believe that he was out to help you with any issues. After having my vehicle there for two weeks and did nothing. I had to have it towed to another dealer and they had it repaired in two day | Read Full Review9/20/2023 12:00:00 AM | DealerRater
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★★★★★ Lamont JohnsonCustomer service was great. Good job Brianna | Read Full Review9/19/2023 12:00:00 AM | Google
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★★★★★ charles hormanService engineer was extremely helpful and courteous. Also got my vehicle taken care of in record time. I Thank You. | Read Full Review9/19/2023 12:00:00 AM | Google
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★★★★★ swattersNathan did a great job checking me in and getting my car fixed quickly. He is very friendly and personable. I will be back! | Read Full Review9/18/2023 12:00:00 AM | DealerRater
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★★★★★ Warren WillinghamSteve handled everything as I expect. Very professional. | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ Jason SullivanAlways buy the extended warranty service plan, when you purchase a used vehicle! Busy place, but I appreciated working with my Service Advisor, Steve! | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ Catherine BerryGreat service. Nate went above and beyond to make sure my Jeep had all of the services and repairs done that day. | Read Full Review9/16/2023 12:00:00 AM | Google
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★★★★★ Stewart ChandlerPaperwork is terrible. Two months since purchased vehicle still waiting for plates and title | Read Full Review9/16/2023 12:00:00 AM | Google
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★★★★★ Rick FresiaI brought my Jeep in with an ominous Check Engine Light illuminated. I was able to secure a next day appointment, the issue was diagnosed right away, parts were shipped overnight from Los Angeles, and it was fixed the same morning that they came in. My service advisor, Nate, kept me up to date, and explained everything in easy-to-u | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ June NelsonJust thank you for always being there and for the great service you have always given. Your service writers are so polite and when you tell them it makes a noise and try to imitate that noise, no problem they always say like they heard my interpretation 100 times | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ Oscar GuerreroMia Lusk. Amazing service Rep! | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ lysah beeGot my 2022 Jeep Rubicon from Autonation so I now get my oil changed and car serviced with them, the are great at letting me know what’s going on with my car and very polite every time I go. | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ Craig PalmerBrought my Daytona 392 charger in for a few concerns. Just want to give my service writer Carl Ross a shoutout for being a great guy to work with and going far above and beyond the level of service I have come to expect from run of the mill dealer service departments, he made sure everything got taken care of and quickly. | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ Jaret JohnsonNow that is has been 1 month since my purchase I can provide honest feedback without being coerced to provide a PERFECT 10 score on the feedback. 1. When I went into the dealership after negotiating online, I was met by the salesperson who was very nice. Unfortunately when the Manager was brought into the conversation, there was | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ goodlife1730Now that is has been 1 month since my purchase I can provide honest feedback without being coerced to provide a PERFECT 10 score on the feedback. 1. When I went into the dealership after negotiating online, I was met by the salesperson who was very nice. Unfortunately when the Manager was brought into the conversation, there was no g | Read Full Review9/15/2023 12:00:00 AM | DealerRater
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★★★★★ Sokain StormSo this story starts 3 months ago when the seal on my axel started to leak on my jeep wrangler. I took it to them to fix. That time went fairly smoothly. But when we started to drive the jeep, the abs started acting up. Turns out the new axel was hitting the sensor meaning something was installed wrong. So I took it back to them. A | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ Jeff TendickThis review is completely honest and unsolicited. To begin, buying a new (pre-owned) vehicle from a dealership is typically not a very fun experience. Especially if you are trading in a vehicle. And this opinion was proved when we went "shopping" for a replacement vehicle. However, the experience at this dealership was nothing less | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Armida StrongAutoNation Chrysler Dodge is a great place for service. Even though I have a Chevy they take good care of me and my car. I went to Midway Chevrolet once and will not go back there ever. | Read Full Review9/11/2023 12:00:00 AM | Google
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★★★★★ kurt keltnerMia, the service representative Was very nice and professional | Read Full Review9/11/2023 12:00:00 AM | Google
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★★★★★ patrick.cowieEvery one involved helping me buy my wife a car was so wonderful I ended up buying myself a new truck too. Great job guys! Josh my sales representative answered all my questions and was so knowledgeable about everything. A+ CUSTOMER SERVICE! | Read Full Review9/11/2023 12:00:00 AM | DealerRater
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★★★★★ oicatalinNice location. Great team of sales people. Choices for everyone. No pressure and good prices. | Read Full Review9/11/2023 12:00:00 AM | DealerRater
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★★★★★ azcards1My car was in for a door lock problem. The mechanic did not test his work. Carl the service rep told me after he worked with Carshield that after a week the lock didn't work> He made appointment to have it fixed. The service rep I'll give a 10 while the mechanic deserves a 2 | Read Full Review9/11/2023 12:00:00 AM | DealerRater
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★★★★★ dnauEverything was great until it came to the hard sell on the extended warranty by the financial services person. . | Read Full Review9/11/2023 12:00:00 AM | DealerRater
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★★★★★ joelGreat expert diagnosis of the problems. Carl was very courteous and informative about the issues our vehicle had. | Read Full Review9/11/2023 12:00:00 AM | DealerRater
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★★★★★ Laberta LeeGreat customer service from everyone, patient, understanding, and willing to work out numbers and choices. Not pushy, not demanding. We had an excellent experience. You will be very satisfied with your purchase ?? | Read Full Review9/10/2023 12:00:00 AM | Google
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★★★★★ Ray FloresI have filed a complaint with the attorney generals office. My car has been in the shop for a week and not even looked at. I was told they couldn't find a warranty for me and I have it in my contract. They never answer the phone and I don't get any call backs or text back from the director of service or advisors. I went in this | Read Full Review9/10/2023 12:00:00 AM | Google
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★★★★★ Valinda ShirleyTook care our family vehicle. Thank you. | Read Full Review9/9/2023 12:00:00 AM | Google
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★★★★★ Kat CMia helped my service my car, was polite and kept my updated on my car needs. | Read Full Review9/9/2023 12:00:00 AM | Google