About Bill Luke Chrysler-Jeep & Dodge
Bill Luke Chrysler-Jeep & Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (602) 680-5427 today to schedule your next appointment.
Our technicians at Bill Luke Chrysler-Jeep & Dodge are ready to help you!Bill Luke Chrysler-Jeep & Dodge is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Bill Luke Chrysler-Jeep & Dodge today at (602) 680-5427 to learn more
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★★★★★ Clint WilliamsJustin Strohl is a great salesman. We've gone to Justin for 5 vehicles now. He's never pushy and is there to help with whatever you need. Aron was a huge help in getting my 2017 Mustang. Very detailed hand-off | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Kristi HaydenEduardo Sotelo, Rigo and Santiago | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Melanie RussellEduardo Sotelo and Freddie and Calvin | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Kevin EngesathGreat experience with Papa and Aaron. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Antonio FloresAron and papa were extremely helpful with my car buying experience I would highly recommend anyone to come here to buy a car | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Edward ChandlerVery deceptive. Had a deal in place that I have record of on my phone. Said deal is done and when I get to the dealership I test drove the truck and was ready to go until they come back saying they can’t do the deal they told me that was in place and requested payment went up $150. They sent in 2 managers trying to explain and openin | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Zachary WalkerI had a truly repulsive experience! The salesman, Cris, was grossly incapable of answering any questions about the battery condition or warranty. This is an important matter when one is attempting to purchase an EV. He opened the conversation by claiming that Chrysler had no way whatsoever of determining battery health after install | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Colley ParkGreat experience. Thank you to Kevin and Zeke for the amazing service and outstanding support. Highly recommend buying from Bill Luke! | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ stephanie martinezEduardo Sotelo , Santiago and Steven | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Ruth SimonsAron did a great job getting us on the road at the end of our purchase of a 2022 RAM Longhorn Limited truck..he noticed a small nail in one of the tires. They were able to get it into Service and repair it quickly to get us on the road to go home...a three hour drive. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Flor MartinezMr. Wetzel, Rigo and Zeke were amazing!! | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Gina AmorosoPete did amazing in showing me how to operate all the features in the car! Maroon was very accommodating and very honest! We will definitely be back to buy future vehicles from him! Thanks also to Mitch and Lucio for all you did to finalize my deal. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Jackie HillAron was great! Showed me everything I need for my jeep Gladiator! Awesome experience! | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Sarah AnnPete, thank you so much for taking the time to make sure we were set up with our vehicle! | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Mila VaradiPete was fantastic and thank you explaining the bells and whistles on my ram | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Dada KwesiPete thank you for show us the features of our charger great customer service | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Chrisna camachoPlease take pictures before dropping your vehicle for any type of service. Our vehicle was returned damaged and took no responsibility. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ jay lonPete was great. He thoroughly explained everything to me | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Richard BatesZeke and Mo were the greatest, along with Thayer. Good folks all around | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Drench EmAaron did a wonderful job showing me around my new car and giving me plenty of information on it. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ sundvl78First experience they tried to make up financing rules to get me to finance more money. Second experience they told me they wouldn't honor the online price. Also, while I was at the dealership somebody showed up to buy a car they'd put a deposit on and they had sold the car out from under this customer while they were driving to the | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Nicole ButeraPete was great thanks for explaining bells and whistles. Thanks to Sam as well for doing an emissions test even though the state doesn’t require!!! Amazing team. Thanks a bunch. Highly recommend | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ YPete thank you for your patience and explaining the features of my compass. Thank you excellent customer service. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Chris WallacePete, thanks for taking the time to explain all the features of my jeep | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Daryl JavierPete is very knowledgeable and explained to us all the bells and whistles of our purchased car. He is awesome and definitely will come back and recommend him. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ PhilI went here knowing what I wanted and first spoke with Ruben who was respectful and not pushy at initial contact, which I appreciated. When I went back and made him aware I was interested in talking numbers, we went and spoke in his cubicle. He asked me if I wanted to finance or pay cash and I simply told him that I wanted to come up | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Karen HaseOn Aug 22 I purchased a 2022 Chrysler Pacifica with hail damage. Its one thing to be aware of issues such as hail damage but mechanical/operational inefficiencies should have been disclosed. Issues with this vehicle follow. 1. directional signal (S,N,etc) works approx 25% of the time the vehicle is operational 2. intermittent w | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Jose Cazares BarrónEduardo Sotelo and Dwight | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Jeff LesterHad a great experience at this dealership after having a nightmare experience at Autonation. It was a 3 hour drive for me but well worth it. The staff at Bill Luke's are professional and very pleasant and easy to deal with from start to finish. This is where I'll shop for my next cars in the future. I won't even try the other d | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Justin GrubbPete thank you for explaining the features of my Cherokee your awesome! Thank you bill for your excellent service as well | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Alexis CoulterAron was super great and helpful! Got me out quick and was a pleasure! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ G BirdsallKris and Pete were the best will buy a third time. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Brooke HeffeleAron was super nice and took the time to explain anything i didnt understand. A great and friendly experience | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Ashley ShepherdEfrain in the service department was amazing. He called me back promptly, was able to get me in at the last minute for an urgent matter as I was traveling out of town and needed a new battery. When I arrived he was there immediately, took my car right in and within the hour it was done. He is professional and has a sense of urgency a | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Steven Liuthank you to Pete and Calvin for the great delivery | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Brittany SweeneyJust had an amazing experience at Bill Luke Phoenix buying my 4th vehicle! Big shout out to Calvin and Zeke for a thorough, easy buying experience! Highly recommend this dealer and their employees!! | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Richard PhilabaumVery helpful and knowledgeable. Thank you! | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Carol ClarkAron at Bill Luke was so informative about my car I just bought told me some of the features and even helped set up my Bluetooth Thank you | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Denise BacaAwesome sales men very helpful got me into my ride! | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Levi AdamsonGreat job. Will buy from again. | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Ellen Y.H. CharlesWe got the car but found the problems the next day. The salesman said there was no car accident but only dent. The report says windshield broke right after we checked. If you want to choose this place, make sure you check the car inside out. Once you walk out of the place, people can be rude to you! | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Kyrie MomI had a great buying experience but less than a month of me having the vehicle, I broke down on the road 5x. Called the dealership multiple times and was offered no help. Every time I was told someone from service would reach out, they never did. Towed it in to a mechanic, they saw a previous mechanic broke the cylinder 2 harness cl | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Stephanie LebronThank you so much Pete for your service and explaining our car features! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Brandon CorrellI had an excellent experience purchasing my truck thanks to the friendly and professional team at Bill Luke San Tan. Ke made the entire process smooth and enjoyable. He was knowledgeable, approachable, and genuinely cared about finding the right price point for me. The finance process was just as seamless, with Christian handling eve | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Steve DulleyAron, Santi, Diego and Pat were top notch during the buying process. Quick and easy! Highly recommend them to anyone. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Mohamed OsmanPete thanks for explaining the features of my ford and great customer service | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Tanner LeyvaAron did a great job walking me through the features of my new Jeep Wrangler. Thanks, Aron! | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Kayla DonkaAron and Kris were very helpful. Today’s experience was amazing and O definitely recommend you go and visit them!!!! | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Bashar SaeedWe had an excellent experience at bill Luke Our sale associate was. MEROON We left knowing that we got the best overall deal possible with no hidden cost or sleaze sales tactics. If looking to buy a car and have a smooth buying process I highly recommend and ask for MEROON , | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Art SantosI've contacted this dealer online multiple times asking for out-the-door pricing and they just won't give you the price. Dealers love to add a whole bunch of extras on top of the purchase price so i wanted to know the actual price. They had a vehicle i was interested in and since they couldn't be bothered to give me the info i asked | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ michael rodriguezReally watch what they add on at the end. I've called 5 times left messages for call backs. Nothing. My wife called 2 times. All this before the Buyers remorse in finance in approve in order to solve a small problem they still have yet to call back. Worst customer service. They take your money and lie to you. Over 24 hours and still | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ E. OliverPlease do not buy a car from these people. My cousin bought her 2018 VW Atlas from them on 7/5. It’s broken down over 5x and now not even running anymore. When she called about it they just sent her a picture of a document showing she purchased the car as-is. We just dropped off her documentation to an attorney because she hasn’t ev | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Ambrosia WoodgateAron was amazing! Thanks for everything! | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Doug MadsenUnwilling to take 500 off list price. Very condescending sales staff. Wendy Sanchez and Joy are subpar and avoid them! | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Essence CarrJustin Saleman! thank you for helping finding my parents their dream truck! You were so caring/kind and very patient with them you were amazing and Pete thank you for explaining the Feature on my parents 2021 Ram! You were really amazing and | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Joseph MendozaDidn't really enjoy dealing with the shady car salesman vibe, but I guess it comes with the territory. Car was nice though. | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Jay RodPete, thank you for all of your help with my new truck. Awesome service. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Dennis CressPete thank you for your great customer service and explanation. I would give you 6 stars but was only allowed 5 lol | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Anyssa RamosHad a great experience and happy with my purchase! Andy M helped us find the right vehicle and work the numbers, and Zeke showed us all the gadgets inside the vehicle. Thank you! | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Derek Hall JrZeke & Cris did an outstanding job & Zeke walked me through every step & move when comes to my new Jeep. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Miranda AnitaPete was amazing. Never had this done before not even my luxury vehicles. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Doug FreetPete thanks for explaining everything in the jeep that we | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Larry IloffPurchased a 2022 RAM bighorn yesterday, it was flawless, Matthew the salesman exemplifies great customer service and Reece in finance also. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Maria Elena CastroPete Muchas gracias por explicar detalladamente las funciones del automovil | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Dave RenderMy 23 year old daughter purchased a vehicle from you last week. Most of the people that assisted her in the purchase were rude. They didn't explain all the information to her. They didn't educate her that there was no spare tire. The car was not only not cleaned or detailed, you wanted her to pay for it AFTER the fact. There was less | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Carly StoltenbergPete M. was amazing. He spent so much time with me explaining the features of the 2013 Honda Accord that i purchased for my teen son. Pete is an asset to your company. He is knowledgeable, professional, and has the best personality. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Doug LeeperEduardo Sotelo and iron were great! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Ignacio RiosPete was amazing with handling the final walk through on my vehicle. I really appreciate the time given. Recommend checking him out! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Morgan HuntPete, thank you so much everything! You did great! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Larsa WardaThayer, Iron and Zeke went above and beyond for my new car purchase! 20/10 :) | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Tina DavisRecently purchased a used vehicle at the Bill Luke dealership and dealt with Eduardo, Xaviar and Michael the process was simple and easy. I was able to pickup the car when I wanted and the signing of paperwork didn’t take long at all. Thanks for the great experience! Would definitely recommend and would possibly be back in the futur | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Noelle ReddingPete explained the vehicle very well and was very outgoing and fun. He was great! | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Cecilia SalazarAron was great. He was very patient and took the time to explain everything about our vehicle. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ cs sWent to bill luke dealership to pick up a part spoke with a gentleman there by the name of mark he was very helpful and courteous his customer service skills were excellent. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Kate McCormickBlown away by the level of organization and professionalism. I felt like I was at a resort. All staff was friendly, kind, attentive, and knowledgeable. It was a shocking experience, honestly I was caught off guard at how easy everything was. I was just dropping my car off for repair and picking up a rental but I was expecting it | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Karen DominguezPete thank you the explanation of my gladiator features and great customer service | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ john williamsonBill Luke misrepresented a 2024 Ram 2500 that I purchased from them as being new. When In fact it had several hundred miles on it and twenty hours of idle time on the engine by a guy named Larry who had his phone hooked up to the computer. Larry had bought the truck but never titled it and ended up returning it to the dealership. So | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Nathan HuntWas interested in a car. They said they would do a soft credit check. Then claimed I was a ghost and ask me to fill out another credit check. Hit my credit report without my permission ?? then acted like I had to buy the car. Don’t trust this dealership | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Murphy FarrellIf I could give zero stars I would. The service department is awful and doesn’t know what they’re doing! They had my car for 5 days and when I went to pick it up in what was supposed to be “perfect working condition” the ac wouldn’t work, and the touch screen is broken which both were working when I took it in!! I took it in for a c | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Lynette TolliverPete, Kris and the team were awesome. Pete was great at explaining how to use my new vehicle and Kris was wonderful in understanding my needs and helping to secure my deal. Team awesome:) | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Kerwin McGuirePete great tour of the car thank you Rodrigo | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ SotoSoSaucyEduardo Sotelo, Sebastián and Nick | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Elizabeth FrenchOne or the worse places to take your vehicle plus they don't care about their customers. Will never go to them or buy vehicle either ?? | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ James DDRJust an FYI, I recently purchased a TRX that had a replacement windshield. When installed the truck was not calibrated. Driving home from the dealership the truck was throwing tons of safety-related codes. I chose to take the truck to Bill Luke Dodge because the dealership I purchased it from was not geographically desirable. The tru | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Leopoldo GuzmanZeke and PaPa delivered an excellent experience | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Bobbie SHonest and fair dealership. Bought my second car from them because they make it a stress free process. Everyone was professional and helpful, especially Joey G and Eduardo. | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Sarah BakerAron was so much fun to learn from. He spent time walking me through the features of my truck | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Derek DeMarcoPete was great with explaining features on my new Ram and very nice | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Paul PrestonPete thanks for all the help setting up my new truck | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Consuelo AshleyPete was excellent with giving me all the information I would need to know! Definitely knowledgeable and helpful! Thank you! | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Kerri LumanHad a wonderful experience with Bill Luke auto. They were more than accommodating and willing to work with my family and our unique situation. Aaron did wonderfully going over all of my cars features and answering any questions I had. I highly recommend! | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Lolly GalvinWARNING: DO NOT BUY A JEEP WRANGLER HERE. I purchased a brand new Jeep wrangler from here in 2021. While driving on the highway it started shaking and rattling like crazy. A kind person was so alarmed seeing this, he pulled over to help us out. We then went to jeep who told us this is the “death wobble” and they recommended us to not | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Cody McClanahanAs soon as the sale ends, so does any support. My 2025 Ram 1500 started having electrical issues 29 days after buying it. Asked Bill Luke for a loaner just until Chrysler could confirm the work would be warrantied and rental companies would actually be open. Bill Luke offered no solution and refused to provide a loaner. Remember | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Tekeisha PittmanThank you so much Juan and Zeke for ALL THE LOVE AND PATIENCE!! ZERO HAGGLE and no pressure! Thanks guys!!?? | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Shammai WeinerPete thank you for explaining the features of my Pacifica. Shane ia a great salesperson. Thank you both. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Jayne ClarkEveryone was so helpful and no one tried to undercut or oversell me. Francisco was super great in showing me the van, Trevor was awesome and made financing easy, and Zeke was so helpful in making sure that I knew the ins and outs of the van before I got it off the lot. Would buy from again! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Veronica CervantesCar buying experience was so smooth and fast! Thank you to Francisco, Ray and Aron for making this as efficient as possible. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ fallon franciscoPete thank you for your detail explanation of the features of my wagoneer. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Richard YocabetThis dealership is a rip off plain And simple wanting 1900 dollars for a part that is 250-650 everywhere else .And it's not about quality it's about gouging people period. All these parts are made in china,mexico,japan so they offer nothing any better than anyone. It's all about price gouging. And they wanted 600 for a gasket that co | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Maddison PalaciosWe had a wonderful experience with this dealership. We had come from another dealership after a horrible experience and were so pleasantly surprised by bill Luke that we purchased a used Highlander out of their lot. Even though they were so busy that almost every sales person was occupied they made time for us and made the processes | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Kamrie GundersonPete, Steve, Jerry, & Ricardo were the best! Thank you all so much for your help with my new Jeep Wrangler! The best! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Katherine YazzieAmazing, professional, kind, knowledgeable, and quick | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Kamrie GundersonPete was the best! Thank you so much for your help with my new Jeep Wrangler! The best! | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ BradAron and Ron were great. Very professional and did a fantastic job. A+++ | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Gloria ArriolaEduardo Sotelo and Jay was such a good help on helping us look for a car and to have our car ready they was very good to us when getting the car | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Ke JayPete was absolutely great! He explained everything so well and was very friendly and patient. Highly recommend! Also Carson was a great salesman and helped me get into my dream car! | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ jesus zambranoLuis Aviles,asesor de servicio !!excelente!! | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ AlaskanIn todays world with the lack of computer chips and other delayed parts being unavailable and slowing down new car/truck production, they’ve taken the time to do a bit of research to try and find a vehicle that your interested in that might be located at a different dealership and they’ll do dealer trades etc to aid you in search of | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Nicole CashPete did a great job explaining everything once we purchased our truck. He had the best personality! He was very patient and kind, I’d come back here just because of him. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Amanda TomasekHad such a great experience buying my Jeep Cherokee from this location. Amber was not only super helpful and knowledgeable, but went above and beyond to give us the best service. Would highly recommend Bill Luke and working with Amber! | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Sarah Lapp-RodriguezAhmad Aldasouqi made my experience so easy. I originally ended up leaving the dealership to pursue another car but ended up coming back because Bill Luke’s price was just unbeatable anywhere else, cudos! It was my first time buying my own vehicle & Ahmad answered all my questions with such patience & thoroughness. I had such a negati | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Quinten GuyThank you Pete was very informative | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ brant clusterAwesome experience, Dwight was great. Aron was awesome as well with the set up. Armando was great in finance. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ George SchneiderPete thank you for explaining the features of my truck and great customer service | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Koochi KillahZeke and Team were fantastic- recommend their service! | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Mr. SandmanPete! Thank you for your service! Showed me a lot of cool features! I really appreciate you! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Anthony RobnittMy family and I had one of the worst customer service experiences we have ever had with this dealership. Our sales agent was Justin strahl. He blatantly lied to us about the truck we purchased. The truck had speakers that were not working and a chipped windshield. Keep in mind this is supposed to be a certified pre-owned truck. Justi | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ David RunningPete did a great job explaining the truck!!! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Regan RowePete helped out tremendously with explaining the features of my new vehicle!!! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Stacey BomstaIsidro did a great job taking the time to help my daughter understand how her new jeep operates! | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Ellie BomstaIsidro and his team did an AMAZING job on my first buy!!! the jeep is beautiful and he very well explained the functions of the vehicle. | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Bernadette GarciaZek absolutely friendly, helpful,, patient and professional. Provided all Information needed while explaining car details. Thanks for his time and help | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ TEFLONtheICONFirst I want to say I am very thankful and blessed to have the vehicle I wanted. That was made possible by Kris (not Luke) Gary Seegan and the guy with the glasses who set me up in my Tesla at Bill Luke! Maybe Mario or Sergio. Very easy and simple process that took very little time. I recommend this dealership to anyone and will buy | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Justin KohlbeckI purchased a 2023 Subaru Ascent with 5,100 miles from Bill Luke Marana on July 6 at about 6 pm. The vehicle was marketed as certified pre-owned, meaning it went through a "rigorous 125-point mechanical inspection." I purchased the vehicle for family use because we have two young children, including one infant, and need the space. On | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Andrew ChristiansonBought a used 2018 Ford Fusion Hybrid 1 year ago and transmission had issues right after the extended warranty of 30K miles. Found out later car has baseplate led to believe was something else. When used on FWD car baseplate towing on all 4s causes transmission damage. Black liquid with metal shavings at less than 85K miles. Issue no | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Isaac PallanesI purchased a vehicle from this location customer service was excellent well I was there i was told if had another question or problem with the vehicle to call I’ve called multiple times since I bought the car due to one of my key fobs not working for the vehicle and left multiple voicemails and still haven’t had a single call back i | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ David LugoIf you value your time and dignity, stay far away from this dealership! Andrew Trejo is your typical car salesman, will make promises, make it appear a deal is done to get ALL your information and credit report, then turn around and tell you the vehicle you were finalizing a purchase for was in fact sold. Its hard to believe Bill Luk | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Brian FarrellPetes a stud, and a gentleman great customer service appreciate everything you did, buddy | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ JasonPete explained everything about our new truck. Very helpful | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Jorge MurilloPete, thank you for your customer service.. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Mark AleoliePete was really courteous and nice. Customer service was on point and really took the time to show me every bit of the car even sections that I already knew about. Huge thanks! | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Laura UgartePete, thank you for explaining my new car to me. Definitely explained how my car works. Got all the details! ?? | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Amanda StoreyPete thank you for explain the features of my gladiator | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Angela OceguedaHad a great experience and got the car i wanted in minutes, Aron and Matthew were amazing:) | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Cheryl CPete . Thank you so much for showing me everything! You were so friendly and helpful! Much appreciated! | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ tessa hornPete was absolutely amazing and extremely informative and patient throughout the delivery process. Thank you. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ jeremy beadlesPete ,thank you for helping explain all the features on the new purchase | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Daniel MendezPete thank you for your help explaining the features of my truck | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Ernesto MejiaPete, awesome service!! he explained everything needed after delivery | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Cassandra CheePete- Very knowledgeable about each vehicle and setting. Pleasant and made sure we had our phones connected for music which is a must. ?? New favorite dealership. Rorigo was amazing. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Alfonso AvitiaDon’t know why it’s so hard to purchase from a dealer? I tried to buy a Tesla and they mentioned it hadn’t arrived at the dealership yet. They wanted to charge me for tint on a job that had not been done due to the vehicle not being there. I asked them to please not tint the windows as my brother owns his own tint shop and remove the | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Andrew HerndonAron was great with explaining the details and how everything worked on the car. Highly recommend. | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ James SmithIsidro was really helpful getting to know my new truck. Great job. | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Louis GaltoIsidro..appreciated the through run down of my vehicle options. Great job | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Nicole HeckerI purchased a car from the San tan location less then 30 days ago and my AC compressor is shot. After they did the maintenance on the car and kept it for 2 weeks in the shop. I've called multiple people and no response back. Worst costumer service ever. I would never recommend them | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Err The MooninitePete and Shane were a big help! | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ B SchWas told by Carlos an internet sales manager to make an appointment to avoid waiting and they would have the car waiting in front when I arrive. Arrived 5 mins before my 2pm appointment. Was told the car was not ready and because it was at the front spinning on a lift, it would take 40 minutes to get. What a poor way to try and earn | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ Marisa RomeroEduardo and ronnie were awesome and so nice had a great experience. | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ C S.LI bought my truck in 2021. While the purchase process was smooth, the truck only had a quarter tank of gas when handed over. When I tried to fill it up, the pumps kept clicking off, making it impossible to fill. The dealership didn't help and told me to go to a Toyota dealership. Like bro you sold me the truck this is your issue to f | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ Ian MacCollTerrible experience do not buy a car here. Upon picking up my car it was not detailed and 47% charged not ready. I called prior to speak with someone above the managers and the front desk agent hung up on me. I then went down to the dealership. Jerry took good care of me while there. I drove car home and noticed detail was never done | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ SAT NITEPete thank you for your awesome customer service and explanation of all the features of our vehicle | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Preston HillerPete our coordinator was great and showed me all the features of my new truck. Our sales guy Tank was fantastic and easy to work with. | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ AlexCalled today for "service" with the number ending in 9889 as displayed on the Bill Luke website and a person from "sales" answered and said something offensive to another agent when he asking, "why are they calling the sales line?". I forgot the sales agent's name, but moving the phone away and saying something offensive did not MUTE | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ babycash sammyThis is the WORST dealership ever they had me in this dealership for two weeks, running around looking at different cars just to know that I got “approved” the second. I picked the car I liked we go thru all this paper work thinking i got the car put my money for the down then they tell me i got to wait for them to detail the car so | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Jen H3Worst dealership ever. Terrible salesmen!! Don’t want to make a sale. Did not even try to earn our business. Offered us half for our vehicle what every other dealership offered us. Literally the worst dealership I have ever been to in my life. Also they advertise prices online but when you get there they have a higher list price. | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ cody jonesPete thank you for your help and explaining the features of my ford truck | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Cherelle SingletonPete was fantastic! Took the time to explain everything to me! | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Manuel LoronaI have been buying new cars for 15 years, and this was my worst experience trying to buy from Bill Lake. The people there are not honest; they lie a lot. I believe your salesmen lack basic education. I promise to leave a bad review. They appraised my 2018 Ram 1500 for $20,000, which is its market value, but then listed it for sale a | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Bertha HigaredaPete was awesome! He explained everything great job! | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Kelly HaymorePete thanks for sharing the bells and whistles | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Reggie TAll I can say is it’s always a 5 Star Service from the Service Department over there ..Leland Got me right took my charger in to get the air conditioner looked at and they did the whole thing over feels like I’m in a fridge at times..I’ll always take my car back there because I know there gonna get it right …I’m very happy how they t | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Bobby ZoIsidro, did a wonderful job getting me in my new truck | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Biman Andrea MishraEduardo Sotelo and Meroon | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Abel LuceroAron help us out a lot getting us to understand our newly purchased Ram! Much appreciated! | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Ryan NavaPete, thank you for explaining all the features on our car! | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Kymberlyn RA movie quality of a fraudulent car dealership. Do not have a vehicle posted for sale and allow test drives, when it is currently being serviced the day of the scheduled test drive. If the vehicle is not ready to sell, don't post it. It is disappointing to see this from a supposed reputable business. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Esme CochranPete and Saif were so helpful and made sure I understood everything about my car:) | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ David HernandezAron did an excellent job 5 stars! | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Deric ChappellThe Bill Luke team is amazing. Delivery by Aron and the rest of the team met every expectation. That you Bill Luke!! | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Cyn MullenixAron was fabulous. Very helpful | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Shawn PBill Luke, Maintenance Repair Service Dept. Overcharge Customers. Exaggerate prices. They will threaten to keep your vehicle. I had to get a Police Standby to get my car back. Service director, Extremely rude,will try & talk over you hes unprofessional And trys to be intimidating. I do not recommend for Maintenance Repairs. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Enrique Del AngelPete thank you for explaining the features and being in depth of your help and professionalism | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Rod KoehlerPete thank for showing me the grand cherokees feature. Good ending to excellent experience | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Kristine WalkerPete thank you for explaining all the features very much appreciated | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ William AlburezPete thank you for showing me my expedition fixtures | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Freddie MartinezPete thank for in depth explanation of my jeep wrangler I can't wait to go off roading thanks again | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ stan chaplinIsidro did fantastic job showing me how to operate my new toys | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Javier JaureguiEstoy muy agradecida con el señor Damian Gordillo por atenderme el día de hoy en el departamento de mecanica. Respondio todas mis inquietudes referente a mi Dodge RAM 1500. Gracias por contratar personal muy amable y capacitado. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Richard SalingIn 2020, We purchased a 2018 Dodge Challenger from Bill Luke Dodge, and I must say, the buying experience was nothing short of exceptional! From the moment we walked in, the staff made us feel welcome and comfortable. They were incredibly knowledgeable and answered all our questions with patience and clarity. The process was smooth a | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Scott ClaverPete was exceptional when my daughter and I picked up her new Hyundai Kona. It was a scorching hot day, but Pete’s professionalism never wavered. He guided us through every detail of the car, showcasing a deep familiarity with both the vehicle and its accessories. His courteous demeanor made the entire experience pleasant and stress | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Roger MooreEduardo did an excellent job delivering our car. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Danita FrancisAron hooked up my delivery, he connected my phone, and answered all my questions. Everyone was really great all through the process. | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Yulesky RamosPete thank you for explaining the features of my promaster. Your professional and very knowledgeable. Awesome! | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Alfredo GarciaIsidro was verry attendant and knowledgable . Helped me set up my new truck and accessories. | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Jennifer DeHartGreat Experience buying my car!! Papa and Eduardo great to work with!! | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ KathrynExcellent service. Explained so much. Zeke did great job. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ KENAI RUIZThank U Zelenskyy for all ur help | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Dave Wright (Dave)Aron answered all of my questions during the truck handoff. Dustin was very helpful during the financial part of buying my new Frontier. Joseph was also friendly and called me back several times to answer my questions. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Jay CampbellThese guys are absolutely incredible. I bought my dodge charger from here and they took care of me with A1 service. No extra mumbo jumbo just a clean crisp sale. I recommend these guys in the west valley by far!! Thank you Kevin in service and my sales guys | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Brendon HebertDo not work with Lucio Gomez! Rudest sales person/manager, whatever he is, there. Walks away in the middle of conversations, combative in stressful situations were where they messed up. Typical sketchy car salesman. Vehicle was scheduled to be picked yesterday and let them know I'd be in 1 day later to pick up. They said they didn't | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Rj IbarraPete and Kris, very helpful. Thank you for explaining all the features. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Calvin BardinMet with Pete & Ruben and they took great care of us and took time to explain and look into any questions we had. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Dillon FooteI bought a used Hyundai and Eduardo Sotelo and Carsen were great! | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Bethany StricklandIsidro and Lex were very helpful and kind | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ John HortonI've been coming to Bill Luke since 2020, to get my oil changed on my Jeep Wrangler. The price for an oil change has gone up over the years, and been very minimal. I scheduled an appointment last week, to have it changed on Monday, no estimate was given, so I figured it would be roughly about the same, but nope, it has gone up nearly | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Erin PetersPete was incredible at showing us all the bells and whistles about my new blazer! Thx! | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Gustavo MartinezGreat customer service and answered all my questions | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Reggie TWasn’t be best service today from the salesman sitting around doing nothing today …Once I get my car out of service more then likely I’ll take my business elsewhere | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Carly WelchI had to take my Jeep in to the Bill Luke Services to get my A/C fixed and had a great experience from my Service Advisor: Luis. He was very kind and helpful during my experience! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Glenda CosgrovePete was very nice and very helpful! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Mark SavedraI bought a couple new cars here but this year bought a used one didn't know they didn't do any of the maintenance before selling to people wouldn't recommend buying used lol | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Danica ScarbroughPete thank you for your time in explaining my Compass to me! | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Blake CurryAron was great setting me up with my new jeep. Hats off to everyone else at this dealership, Drew included. Great service and made the process easy! | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Jack HumphreyWorst dealership you can buy a car from . Save your money . Bought a used Silverado 6 months ago has a needed a new transmission , all new wiring, new gauges , all new hoses , rotors, brakes, spark plugs, suspension the list can go on and on I spent almost 6 thousand myself in repairs another 8 grand from warranty company . Now being | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Galvani ProustA week after purchasing an $80,000 truck from them, no shipping yet. This is ridiculous, no one bought a vehicle to sit at the dealership, don't buy anything from them if you're not local. I had thousands of shipping companies that were willing to pick up the truck and bring it to me. They won't let me use any of them. They say they | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Dan StokesPete thank you for explaining all the features of our grand Cherokee your awesome! | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Shari RayPete was super friendly, fun, and very informative!!! | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ zkarrletPete was very helpful and the whole being bilingual thing was quite nice 10/10 | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ M ADave and Aron were great today..my first time here and was an excellent experience even with my bankruptcy..they helped us get what we needed .. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Daniel Grimm JrAron was great along with Chris Bermudez | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Elizabeth FrearIsidro and Ron and Jorge made this a very easy process! | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Jenny RasolePete was amazing, his help was appreciated!!!! | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Hector MedinaDave and the guys at bill like are top notch and transparent 100% reccomend | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Nicole Albritton-BurnettBest dealership with the best technicians! I’ll only bring my vehicles here | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Victor NarusisService was polite, informative and relevant. Thank you! | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Vasil AbadzhyanPete the delivery coordinator was very cordial and prompt and explaining the features of my vehicle. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Tamika DixonPete Thank you so much for being so attentive and detailed. Delivery was awesome | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Ivan GrulloExcellent service! Aron excellent knowledge on vehicles and great costumer service. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Daniel MoodyPete was great! Explained all of the features! | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Sean RiveraPete was great! Did a great job explaining all the features. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Allison SheehanI work in hospital as first responder since covid. I attempted to buy a vehicle from bill Luke phx. We’ll let me just say a month and over a week later. Yes over 6 weeks ago. The first car had damaged on it after waiting 3 weeks. I didn’t buy a damaged car. The 2nd attempt almost a month later. They told me they couldn’t get d | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Jessica AguilaDon’t take your car here for repairs , they use after market parts in our truck that was not compatible , we ended up doing 3 thousand dollar worth of work to fix the damage it cost and yet they never offered to fix it or help. They sale cars and don’t do much inspection on them | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Shelley PuschIsidro and Conner dogs a great job with my first car purchase from Bill Luke. Would definitely recommend. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Thomas GentryPete thank you for all your help on the features | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Michael MaysPete showed me the features of the truck thanks!! | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Abigail MartinezPete was very helpful helping us out with our vehicle’s features. Also shot out to Matthew and our loan officer for helping us out a lot and explaining every detail and helping us out every step of the way. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ ShapI want to say I had the best experience ever, I purchased a brand new 2023 Dodge charger Gt my very first new car. I am living the dream, chose to do business here because it's the best place in town to buy a car. Thank you very much Bill Lukes! | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Illin “nah4got” KKeith the foreman and Annabelly the service advisor took great care of me. They got my vehicle back to me within a week and the issue seems to be fixed. They also have Enterprise on site to make life so much easier!! I highly recommend you come check out their services. If you don’t have the means to get a rental or just wanna wait f | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Marlene MontoyaPete thank you for the explaining the bells and whistles of my rogue toyota | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Jack HumphreyWorst dealership you can buy a car from . Save your money . Bought a used Silverado 6 months ago with t has a needed a new transmission , all new wiring, new gauges , all new hoses , rotors, brakes, spark plugs, suspension the list can go on and on I spent almost 6 thousand myself in repairs another 8 grand from warranty company . No | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Nelda SimmsPete thank you for the help on our Toyota features | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ marcela nagelIsidro did an excellent job of cleaning and shining up the Model X. Set the cell phone up to work with the car. Very pleasant to work with. Steven was great to work with, low pressure sales approach. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Thomas FallgrenPete thanks for showing me the features. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ jeff littleRecently decided to buy a newer jeep. I found the jeep I lacked and was able to make a really good deal online. When I got there I still tried to get them to come down more, but I knew it was asking a lot. Very happy would have been seamless had not tried to get them down more. Highly recommend and right now is a great time to get a | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Aaron LopezIsidro helped me set up my car very nice and chill would recommend if your buying | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Brett TurleyI wanted to make a call out to Sam and Ezequiel. Great people. Very friendly and helpful. Everyone I dealt with there were great. | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Selena ceciliaThey have been amazing!!! Definitely recommend! | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Andrew RobinsonZeke did a great job showing me everything that was needed | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ XeridaeGreat service. Fixed a clutch for me that would have cost me a small fortune at no cost to me on a used vehicle. Easy to work with. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Tyler PachecoZeke was fantastic. Made the end of the process so simple and smooth. I would 10/10 recommend him and Mo every time! | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Alexis ReyesEduardo Sotelo, Xavier and Thayer | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ John B. SendikWhat makes Bill Luke on Camelback so great is that its leader Jerry Adair is honest, fair and very transparent. You want to go to Bill Luke when you need a car because of this?? | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ David Morgan II AZ-PHOENIXI am a LONGTIME buyer from Bill Luke until now, I attempted to make a New car purchase from bill luke and when my spouse met with Jerry Adair the sales manager @ bill luke, my spouse (Co Buyer) CLEARLY outlined the expectations WE expected as to the trade value and down payment of the vehicle we were trying to purchase. My spouse ( | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Moises CastroI recently took my car to Bill Luke for service repair, booking the appointment online was straightforward and easy and I appreciated the reminders! Upon arrival, I was greeted by the friendly staff, who quickly checked me in and confirmed the services my car needed. Complimentary donuts made the wait pleasant. The service was comp | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Christian QuijadaIsidro and Mathew Ricardo, these agents did a great job. | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Jamie HolmesWe had the displeasure of trying to buy a used vehicle from Bill Luke over the weekend. My husband had worked out the deal over the phone with one of the internet managers Jamie Damanti. We had all the numbers and payment information in hand and told him we will be in shortly. We then packed up our toddler and drove an hour to the de | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ jazzmine ruizAron helped us out in delivery on the new car. he was amazing. He was knowledgeable very easy to understand and super helpful. | Read Full Review5/26/2024 12:00:00 AM | Google
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★★★★★ Benjamin DemarbieuxIsidro, Brandon Very good highly recommend! | Read Full Review5/26/2024 12:00:00 AM | Google
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★★★★★ Yurikka’ NikolAron was absolutely phenomenal! He answered all my questions, super knowledgeable & friendly! Thank you for your help! | Read Full Review5/26/2024 12:00:00 AM | Google
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★★★★★ Dan RaberJustin and isidro were Awesome, I recommend buying your next vehicle here. Service after the sale was quick and Complete. Thanks guys. | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Mirracle HigginsEduardo Sotelo and Xavier were great! | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ andrea pinedaPete did an amazing job walking us through our new Jeep Renegade! | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Richard CarterAron did a fantastic job on going over the vehicle options. | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Austin SterneBest car buying experience I've had, pricing was very fair and didn't see a bunch of markups. Matthew Shapourian was great, made me feel comfortable even though I was very nervous from the beginning due to some bad car buying experiences before. Santiago was also really great, and he seemed to genuinely care for our best interests. M | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Thomas ChesterMyself and my wife were interested in buying a new vehicle, decided to look at Bill Luke, the minute i walked in the sales manager reconized me from another dealer which i bought 5 vehicles from over the years, needless to say 3 hours later we were driving home in a new vehicle, please see Danny Thomas and team, they are Awsome, Bill | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Perfelia MultineAron And Carsen were very professional and friendly. | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Sal HernandezEduardo Sotelo and Calvin were great! | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Patricia Ann Payne-KautenburgerPete explained all options on the Cherokee to us | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Shawna UnderwoodWonderfull experience. Thank you! | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Lionel MezaAron was very helpful in getting me accustomed to my new car and any questions I had. Appreciate you boss | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Aram HudsonWe worked with Shane and Isidro on our purchase and they made the experience beyond easy. These guys really know their business, they are fair, no pressure and want to work to make a great deal. Can’t say enough. Come see them!! | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Mari GallegoPete explained all the features to our new vehicle | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Leslie LopezWOW! Our experience at Bill Luke was amazing! Mo, our salesman was very attentive since we arrived, and was great at showing us several vehicles, going through all the details and the great offers we had. Mo was quick with gathering all necessary information, and moving along with the purchase of our new vehicle. The finance manager | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ sylvester rhodesThey had me drive down from Buckeye just to look at a car that was on the rotating thing. I was told just to test drive, I had to negotiate a price first. Wouldnt even let me schedule a test drive a few days from.now. I negotiated a price, asking for just $500 off the sticker price and was pretty much told to kick rocks because i did | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Eddie HobeinIsidro did a great job explaining and going over how to work the Uconnect system and other features on the vehicle. | Read Full Review5/20/2024 12:00:00 AM | Google
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★★★★★ MartyPete thank you for explaining features on my Nissan frontier | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ Lisa StewartIsidro gave me a great deal amd the ultimate customer service. Very professional and friendly service. Will buy again thanks | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ Chris LongGreat buying experience from a couple of great guys: Mo assisted us very well and Isidro made sure we understood our vehicle at delivery. Thanks! | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Kimberly PoolePete did a great job expanding the operations of my vehicle. | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Wesley TimmonsPete did an awesome job explaining on the bells and whistle on my new vehicle. A++ | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ nikole xAron was great and very friendly!! Thank you!! | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ M SteePete for Sharon all the items on my car and you’ve been a wonderful person and your credit to the dealership | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Michael WoodyEduardo did a great job on delivery. | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Michelle DiazBe careful here! My family has used this dealer many times and it used to be great. It’s been a couple years, but I went back as a loyal customer. Kristine Becker is who we dealt with and she Ran my credit and sent me the deal, only to get me in the door and tell me they sold it while I was coming in. From the time I got my finan | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Melissa WhitewaterPete is the best! Goes above and beyond! | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Alex MartinezBill Luke CJDR and thiscar. These two businesses are related (edit). I purchased a car from thiscar. The vehicle was physically located in Phoenix at Bill Luke CJDR. Bill Luke CJDR also had this same vehicle listed for sale locally in Phoenix. I did my due diligence, so I thought, and bought the car. Now, I am having electrical issue | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Shauntrai JonesGreat customer service ! I appreciate the thorough information provided on the car as well as the amazing service. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Sharon MannZeke was great! Answered all my questions with a smile. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Ambar GarciaFrancisco and Luis in Sales are awesome; however I despise the Service Team. There is no empathy, no organization, no going above and beyond. It's get in and get out. I purchased a vehicle and Service had it for 3 weeks of the first 6 from my purchase date. They tried giving it back to me in a dismantled condition once. There is litt | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Hasan BektasMy car's battery died and I don't know how many times I called today to see if there was a warranty for it. And finally he said that the warranty of the battery was 3 years. When I called the service and said that the battery of my car had not yet completed 3 years, they said that no, not like that, your warranty is 2 years. I said t | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Andrea BonillaDo not go here to buy a vehicle! They act friendly and like they are trying to help you via text, call and emails, but then when you get to the dealership, they play the usual stupid games and waste your time. So aggravating!! I went down to look at a minivan and the vehicle was not even at the location they told me to go to in order | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ lisa mihoraAron delivery helped a lot. Great service!!! | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ Kristen FieldsGreat customer service, knowledgeable, and very straight to the point. Shane helped me out and was not pushy. Zeke explained everything I need to know about the gadgets in my vehicle. Both were very welcoming and attentive. I would recommend this dealership to anyone that is looking to purchase a vehicle. | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ Jaime GarciaPete did a great job explaining the features thank you! | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ Alex MartinezBill Luke CJDR and thiscar. These two businesses are the same. I purchased a car from thiscar. The vehicle was physically located in Phoenix at Bill Luke CJDR. Bill Luke CJDR also had this same vehicle listed for sale locally in Phoenix. I did my due diligence, so I thought, and bought the car. Now, I am having electrical issues with | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ sleepy1pete was awesome in explaining features on my new jeep gladiator | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Jordan Isaac (LifeIsSimple)Aron was exceptional with his care of the vehicle and the knowledge he provided. The team that helped us (Spencer/Armando) were amazing and accommodating | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ John CupitPete explained all the bells and whistles in my new truck! There’s so much to learn and he really helped me get started with all I needed to know. | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Vanessa FlorezDave was great!! Thank you so much for your assistance with my purchase. Ezequiel explained my car and all the options and answered all my questions. | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ D RodZeek was amazing explaining my new Tesla!!!! So excited. | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Edward RosanskiPete very help ful thank you so much Pete | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Lonnie TaylorI came to this dealership with an issue with another Bill Luke Location and Chris K more than took ownership of the issue and helped. Thank you again Chris, I really appreciated it. | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Erika ManningAron H was so helpful in explaining everything I needed to know for my new car. | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ teakmountain 319Pete was really nice very inviting ?? | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Deuce Smith IIShane did a phenomenal job. He was very honest and professional. Thank you for assisting with my first Tesla. | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ lisa richeyPete was amazing! He was really helpful and showed me all the features of my new car! I appreciate the time he took to answer all my questions. | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Daniel GaonaFast and efficient in and out Pete was awesome | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Justin DelgadoPete was a phenomenal help and walked us through everything about our vehicle! Very kind and very helpful! | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Ali Dhavoid Tanner at all costs!! first time I dealt with him he end up selling the car that I left a deposit on to someone else. second time he was trying to sell me a car that was involved in an accident without mentioning anything about its history! | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Carlos RealThey are efficient, customer service especially for the service department could be better. | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ Jaiera WaggonerBeware of Bill Luke! Although they may have low prices on their vehicles , I’m disappointed with the communication. We’ve bought a car from them three times now, and every time I learn something new. The sales people are nice and helpful, but at the end of the day , they just want your money. They tru to get you to add on miscellaneo | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ Jose tafollaPete did a great job with My ford I appreciate the explanation of the interior buttons etc etc | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ Peter OronaAbout 6 months ago I purchased a used Toyota Tacoma TRD Sport. Beautiful truck! We did our due diligence and looked at car fax and history reports. Asked all the right questions, took it for a test drive. By the way I also purchased an extended warranty to cover potential issues. Post purchase we find out there was a lot of issu | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ Laverne YbarraPete did a great job explaining the features. Thank you pete | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ Fernanda VelazquezConner, Luis and Ezequiel are the best team in Bill Luke. Thank you for everything!! | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ B FulfordAron, Papa and Ray were all amazing to work with! This was one of the easiest car buying experiences we’ve ever had! | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ Julio AvalosPete did an excellent job on explaining everything my new vehicle. | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Diego LopezPete,Aron& Eduardo Sotelo were amazing! | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Jean GrandoitPete dud a great job explaining the bells and whistles thank you | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Kenisha WellsAfter having PTSD from other dealerships in the past I will admit I became a difficult customer. I feel as if other dealers want your money but, Bill Luke wants your happiness. Bill Luke dealership provided a trusting, comfortable, friendly/professional experience. I want to especially thank Poppa for being the best salesman and Garc | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ sandi oliviaMe and my husband drove an hour and a half to see a vehicle that we thought was a great deal. As soon as we got there we met Brandon and he was awesome. He let us see the vehicle right away and test drive it. I didn’t feel comfortable driving such a big vehicle on the road so he let me drive it in their parking lot for as long as I | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Sheila ChavezPete was great!! Thank you so much for your assistance with our new purchase. We appreciate you and hope to see you again, soon. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Alex MarquezMy experience is just too long to type out but let me just say this i will never recommend anyone I know to buy a vehicle here. We also regret buying our vehicle here and wish we can go back in time and not deal with the sales guy named Meroon or his manager. Terrible experience and terrible customer service. Stay far far away from t | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ JFRAUD ALERT I bought a Certified Pre Owned vehicle here and within an hour of driving it off the lot starting having issues. No worries though because I have a comprehensive CPO warranty that covers everything except routine maintenance, right? Turns out the vehicles odometer is incorrect and the actual milage was 4k higher than the | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Joanne HerroGreat experience, everyone was nice and knowledgeable! | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ James JacksonI absolutely hate purchasing vehicles, but Juan Ramirez is the GOAT of Bill Luke! Highly recommend! And appreciate his quality of work! | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ M. TaylorI was recently looking for a used car, and this was my experience. Pros: Salespeople who are motivated Water and ice machines are clean and refreshing. Clean Restrooms Pro and Con: Large inventory of cars on the lot, and I’m not sure if that’s part of the solution or problem. Inventory management seems a bit chaotic because sales h | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Snowball GamerWe needed a new minivan and so we came here and had an amazing experience! Aron was very helpful with explaining new features to us. Francisco was a great salesperson. I never felt pressured, and he did a good job answering our questions. | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Isabelle ChavarriaAron was so helpful in getting my car all clean and set up. He helped me with all the questions I had. Definitely recommend him ! | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Ryan ClevengerIf you want incomplete or service to your vehicle make sure you have plenty of time as this will be the longest to have your vehicle serviced. Wait times for a simply oil change 2 hrs minimum. If you need others services wait times will vary. In my experience an oil change tire rotation and an air filter 4 hrs. Be prepared to wait fo | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Scott KalnaAron did a great job on delivery following a positive sales experience with Tank | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ ChadVery friendly and informative showing me around the car and all the specs | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Lance JohnsonJustin and Zeke did a great job and treated me right. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Dee AltaEzequiel was great, super helpful and detailed in all aspects of vehicle and answered all my questions very knowledgeable | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ francisco roblesEduardo Sotelo and Francisco | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ ValeriephoenixAsk for Amber ! Shes sweet, friendly and very helpful. She was ready to clock out but immediately helped us & didnt leave until 3 hours later (8:30pm) she helped me find exactly what i needed for my big family. Thank you Amber ?? | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Hersh HinesZeke and Mo took real good care of us today! Anyone looking for a Jeep, this is the place to come! Thank you guys for your help! | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Andrew BeMentEDIT: The sales manager did reach out to me later and said that he was able to find shipping for 1.4k, I think it was (maybe it was a little less than that). This is still more expensive that Amerifreight, but This is A LOT better than the initial quote. I still believe that Charging for tint is ridiculous because it often times is i | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ AJ RomanoAmber was friendly and attentive helping me get a new vehicle. Aron Hackbarth was very knowledgable showing me the basics of my vehicle before launch. | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ nancy smitharon was great helping explain the car out he was amazing | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Dulce Ruiz VillaEduardo Sotelo and Brandon Bruno | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ MARIA HUGHESGreat service all around. Ahmad and Pete were both excellent to work with. Highly recommend. | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Luis ChavezVery knowledgeable associates, were able to answer all my questions and handled everything in a very timely manner! | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Drip CartelGot sold a dodge hornet with a jeep Cherokee registration Purchased a car for my mom’s bday ! Back seat belts didn’t work has been at the dealer for over a month! They registered my dodge as a jeep ! My temp plates are expired and they refuse to give me another temp plate or rental . They said drive the car and if I get pulled over | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Abrianna RivadullaEduardo Sotelo and Ricardo | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Cinthia ValdezBought my 2021 dodge challenger & as soon as I get home it stopped turning on. I get it towed back to the dealer & it’s “fixed”. I drive it again for a week & it stops turning on again. I tow it back & it’s “fixed” again. This time I’m ghosted on my reimbursement for the tow & not one person has made an effort to help. Do not recomme | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Tony HardyEduardo Sotelo, Ricardo,Joey G were great. Awesome service. Appreciate the help! | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Rebecca RissoEverything was perfect from start to finish! Thank you to Shane, the process was so easy for us!! | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Alex BrinerThis review is for Rodrigo and the BK department at bill luke. Rodrigo was such a pleasure to work with and he is very knowledgeable and personable. Rodrigo really made the car buying process run smooth and really talked us through and made sure we were making the right decision. He also made sure he explained all the papers we were | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Bradley LawrenceThis place was fantastic! Mo is the salesman that helped us out initially and he was great. Very helpful. Gary was our finance manager, also amazingly helpful. When we picked up the car, Aron was our delivery coordinator and answered any question we had! This experience was 10/10, almost didn’t even feel like we were buying a car. If | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Andrew BeMentPrice on the website is 25K. When he did a price sheet on it with me, he quoted me $400 for the "tint" and 3K in "other aftermarket" and a $700 doc fee. He did not include tax on it, and he wanted to charged me 2.5K for shipping when amerifreight said they'd do it for 1K. His "dealer discount" was 7K from 32K on the car itself. DO NO | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Sebastian Camacho CruzAron helped me out, super helpful thank you! | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ dab stinBuying the truck was a smooth process, everyone was extremely helpful. The managers answered every question no problem. I would buy from them again, and appreciate how they made the process easy and smooth. My issue is when I need my information for a warranty I purchased nobody got back to me. I called back to back for almost 2 week | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Eric WeaverMy fiancé and I bought a hybrid rav4 from this dealership 2 months ago and part of the reason we bought the vehicle when negotiating was the free oil changes for a set time. We live in flagstaff so my fiancé drove all the way down there to get it done on her day off thinking that the oil change would be free like agreed upon but now | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Melissa BrunoEduardo Sotelo and Brandon Bruno | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Breanna BurkeGreat explanation from Aaron! Thank you for helping me out. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ DWent into the parts department to buy a gas cap and was quoted $85. Went down the street to Autonation and got it for half that! Will never come here again. At first I was impressed with the service center and was going to start bringing my cars here for service but not if they are going to charge that much over retail for parts. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Mical BollwinkelWhen I purchased my vehicle in 2022 Danny Thomas and his team went above and beyond tonassist me jn my situation. Then two years later, when my vehicle started to make some rattling noises after some servicing it there. Earl, and the service team, not only repaired my vehicle due to something unrelated, but they assisted me in making | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Jim PhelpsMy truck had to have its thermostat replaces in 2022, but the OEM was not available so they had to put an after market in, last week that thermostat went out, Damian took my call right away scheduled me in on a Monday late morning and I had my truck back Tuesday afternoon. He was able to get this approved outside of warranty since t | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Jessica HardistyDon’t even waste your time coming here and working with anyone at this dealership. I was in contact with Carlos, an internet sales person for 3 weeks. I made an offer, they dismissed me completely and I didn’t hear anything back. 3 weeks later, I reached back out as the eager and serious buyer I am. The vehicle I wanted to purchase w | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Cesar HerreraLucio, Reece, & Jerry were all very helpful appreciate y’all a lot wouldn’t recommend any other place. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Kelsey MWow. We received terrible service at this location. We called to verify that a car was available and after confirmation that is was, we drove the hour to the dealership only to find out that a deposit had been placed on it that morning (hours before we called). Not only this, but we did not feel welcomed, weren’t greeted and were tol | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Cameo DavisDave Wetzel was an amazing salesman we got to take the car home same day, I'm very happy with it. Aron helped as well and all was very kind overall | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ MC CC ClementsAron was absolutely amazing at explaining all the amazing features on our new 2022 Dodge Ram! Thank you, Aron, we appreciate you! | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Bob MurphyAron did an excellent job introducing me to my new car. | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Amy DeCaussinAron, Ruben, Luis and Iron were amazing and helpful when we went to purchase our second vehicle at Bill Luke! Thank you! | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Connie PeacockI recently went in for an oil change and after being told it would be a 2 hour wait I ended up waiting over 4 hours, but no problem. during the visit the person who checked me in changed my fob battery which I thought was very nice, except that the fob hasn't worked since.. this appears to be a known issue and my Google results sai | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Cecilio SantiagoEduardo Sotelo and Francisco | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Jordan McFarlaneMy husband and I went to Bill Luke and purchased a 2022 Hyundai Tuscon yesterday and WOW! This is hands down the best dealership buying experience I've ever had, from start to finish. Our salesman James was very helpful, knowledgeable, and a pleasure to work with. Our Finance Specialist, Ramon (aka "Ray") was fantastic and very perso | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ DSAVLOSWe went to visit Bill Luke Camelback as we wanted to purchase a 4th vehicle. We asked to see a 2019 RAV4 and while walking the lot we saw a newer RAV4 with less miles. We looked at the financing options and decided paying cash would be best. We agreed to put 1500 down and come back with a cashiers check. We moved on to do the paper | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Mirian LeanosEduardo Sotelo , James and Luis | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ JamieI’ve sold cars for 7 years, I’ve never seen people not care so much about customers in my life!!! Especially when I have a check to give them and can’t get no reply back from the salesman and the managers won’t even talk to me. Their customer service is the worst I’ve ever seen anywhere. When I did talk to the salesman, he told me bl | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Daniel CerinoSpencer helped me find the truck I’ve been wanting! Good service not overly pushy. By the time I made my decision, he had me out of there and under two hours | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Illin “nah4got” KThey do not honor the extended warranty, do not bother. I had to go to another shop for an inspection. The shop took photos of the vehicles issues so I could have something to physically show Bill Luke. I was confident that with the proper proof, I could get the vehicle fixed. So I went back to the Bill Luke SD. I sent the photos tha | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Lonnie RuffinAron was awesome!!!! Appreciate you bro!!! | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Tyler HarwoodAron was great. He showed me and my girlfriend around our new corolla cross. he was very knowledgeable about all the buttons and infotainment. | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ A “Phantom Warrior” BWould give worse review if possible. First we came in on appointment and were initially greeted by a guy who grumbled lightly than actually talk. He then unlocks the car and sits in the driver seat while waiting for us to look around. When asked questions no clue. We came into look at 2 luxus rx. And the tires from each vehicle has b | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Laura EdwardsAron was great! I loved working with him. If you get a car here ask for him for delivery! | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Mel HolmanAt first, everyone is extremely friendly, welcoming, and accommodating. We were able to purchase a beautiful Jeep Wrangler. However, now we are trying to upgrade and purchase a different car and are having difficulties. The new dealership, my partner, and I have contacted and left messages for the finance department for multiple week | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Meghan RussellI would give zero stars if I could but it isn't an option. My husband went in there to get a car and said he had a thousand dollars to put down on a car. The guy brought a car out that was broken down and said this car looks like it would suit you best. He then went to other people in the office and said this guy only has a thousand | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Devin WatsonMy experience was very disappointing. I called and talked to Nick, who "handled" the numbers after taking all my information just to have me drive all the way there to pull a bait and switch. Tried charging me almost double of what was previously discussed. I was looking forward to the transaction but once I got there I felt like I w | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Phil SIf you're looking for a dealership that values and respects your time, look elsewhere. I contacted this dealership via their website for interest in a used vehicle. Had a quick response and spoke with someone from the sales team within an hour. Being this is a used vehicle I specifically called out that I did not want to have to d | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Erica BenallyAron- appreciate the overall walk thru on how to use the button on my TRX! Helpful and kind ..thank you | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ Abraham LopezNever going back keep your cars there’s other dealerships. | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Amber StewartThank you, Bill Luke for your time and effort! We greatly appreciate your assistance. If you're in the market for a vehicle, Bill Luke will go above and beyond to get you going and with anything else that may arise. We sincerely appreciate you all! | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Ezequiel ValleEduardo and Eddie were great! Thank you guys! | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Consuelo SanchezEduardo Sotelo and Jose were great! | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Amber StewartId give them 5 stars but there’s a few things that have happened since purchasing our truck from them. Their communication is great but their knowledge on the vehicle they are selling is off. About a week and a half ago we decided to purchase our truck from this location. We live in NM and made the 7 1/2 hour trip to phoenix. We got | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Leanne HillmanGreat experience and wonderful customer service. | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Shane MelkonianMatthew and Eduardo were great! | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Damian BiaAron was extremely helping with the final process of buying my vehicle and handled everything well with the final inspection of the vehicle. Thank you for your assistance! | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Lyssa dfVery helpful and willing to answer any questions we had. Thanks! | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Tiffany WestfallEduardo Sotelo and Kris and Jorge | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Arizona NBAAron and Chris killed it, we are super happy with our new truck ???????? | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Maricruz NolascoAndy was great really went into detail about all the features on my new car! Left the dealership satisfied! Will definitely be recommending this place! | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Naima NoorAndy was very helpful with showing me to all the fetures to my new car | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Jess LynneAndy was wonderful and very thorough with making sure I understood some functions about me new Chevy Bolt! Thanks again for your help! | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Pitstop PerformanceWe had one of our customer's vehicle in for a Diagnosis on an evap code we could not figure out, we decided to take our customer's car to BILL LUKE for their expertise and familiarity of the Jeep Wrangler brand. Once the vehicle was diagnosed the service advisor, advised us that by replacing the leak detection pump it would guarantee | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Steven CurrieEduardo Sotelo and Xavier were great! | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ Misti Savage-ShepherdIt was awesome! Ahmad Aldasouqi was not pressuring at all! He was completely helpful and patient. Aron Hackbarth answered all my questions before driving it off the lot. | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ Natalie Estrella TorresEduardo Sotelo and Jonathan were great help! We have bought many cars through out the years and are very very happy with the service! We felt very at home and were never rushed into anything we weren’t comfortable with! Thank you for the great service. We will definitely recommend the whole staff to everyone we know! | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ Blake SpankoI visited Bill Luke to check out a Pacifica. My salesman, Papa, was great. He and the finance team worked hard to get me the best deal. However, my experience was marred by the lengthy 5-hour wait at the dealership. After test-driving the car I eventually purchased, it was sent for detailing. Unfortunately, after 4 hours, all that w | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ JM FlyntDescription of complaint: Bill Luke Marana- spent $30000. Tim-Manager, Rodney-Sales and Daniel Sanches and random female manager. There is one female manager and if I were not retired I would fire her in a heartbeat for how she talks down to customers. I am the widow of a retired career veteran and receive his Military retirement and | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ Jose CastroEduardo and James were great, answered all my questions! A+ | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ Julia NovitskiI was able to get a car I can afford, in great condition, that I LOVE. I went from a 2013 Hyundai Sonata that was stolen and totaled to a 2020 Jeep Cherokee all with the help of Jerry "JC" Corker at Bill Luke. Since I haven't had a Jeep since my first car back in 2014 (a 2000 Jeep Cherokee), I was super grateful for Aron Hackbarth fo | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ John CasselsThis is ridiculous- I’ve never even been in to the showroom or had contact… but yet this auto dealership in typical auto dealership way of doing business is either ignoring the FTC & DMAs Do Not Mail list or they just don’t care. I could see getting 1 letter in hopes to earn my business but 15? I would not do business with a company | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ John VieiraGreat service, great customer service. 10/10 experience. | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Mark InmanThe team at Bill Luke came through with a smooth transaction. Vehicle delivered to my driveway today as expected. Thanks guys! | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Kimberly Reed-TaylorBill was a joy to purchase with. Jorge closed me out with a laugh. Aron was so patient as explained the features of my new car. I’ll definitely be back! | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Megan BEduardo Sotelo and Ruben were great! | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Casey ThompsonSold me a used truck that needed thousands in repairs within 90 days (3000 miles) and basically told me I’m on my own. Wouldn’t recommend this place to anybody. Takes forever just to even get a hold of somebody. Once they sell you their POS they don’t care one bit?? | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Jackie DoyleI worked with Iron, Aaron, Aron today and had the best experience! I’m beyond excited for my purchase and can’t be more thankful for how quick, efficient and helpful they were!! | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ MayraAron was very helpful in answering questions and getting me off the lot comfortably with my new car. | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Giovanna Lizeth EscarenoEduardo Sotelo and Rafayel | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Mark InmanBuyer, beware! These guys have been shady through this entire process. I’ve been working through the Internet department on a vehicle that I was interested in. They quoted me via text message a value for my vehicle after pulling up the Vin number and looking at the Carfax. Then they provided a quote $2000 or less when they provided t | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ julie2002Their service here is phenomenal! Every staff is professional and helpful! | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ ChristineThe staff here isn’t really motivated to make the sale. They low ball you on your trade in and lie and say that they have to pay taxes on it so they can’t offer what the actual value of the vehicle is, which is a lie. They offered me 27k for my trade in and when I refused to accept it and told them what kept blue book was offering th | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Scott quintavellaContacted about a new vehicle. Dealer wouldn’t even try and put something together as far as payoff and lease details. Don’t waste your time..go to a dealer that will at least try. | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ ChristineThey are impossible to get in touch with. Called several times and was transferred to the incorrect person so I couldn’t leave a voicemail. Called and got the operator and she claimed to write down my information to provide to the person I needed to speak with and yet I never got a call back. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ AdamAwesome customer service in parts, happy looking crew | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Natalie Estrella TorresEduardo Sotelo and Jonathan | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Victor MapleEduardo and MJ dis a great job assisting us today! | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Mary Ballfrom start to finish we had an excellent experience james our sales guy made it pleasant for my child that was a first time car buyer explained everything showed us all options then our finance guy Santiago was awesome also explained everything in detail gave personalized service that you cant get at other dealerships ending with And | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Ian HewardAndy. Super helpful and got me on my way! | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Xander BerrierCame in for an oil change and tire rotation on Monday January 29th, 2024. We were waiting for hours which is fine and explainable. I got my car back and noticed that my front lip had paint taken off that wasn’t there before I let them take my car, no one said anything about it to me as well. So I called right away when I noticed and | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ timAron and aaron and jay provided exceptional service I am very pleased with my experience with the loop I would recommend them to anyone they were very professional organization with a lot of integrity enjoy doing business with them | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Gabriela GilEduardo Sotelo , James and Reece | Read Full Review1/28/2024 12:00:00 AM | Google
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★★★★★ Ralph GraciaAron was very great at showing us everything we need to know about our new tesla | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ Calvin GloverI had a 5 star experience with Aron, he was wonderful. | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Terry ToledoAron and Joey were excellent, thank you the customer service you provided | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ brandon chinnI bought two vehicles from this dealer within the last 9 months. One car had an issue that their team didn’t catch before i bought it. I paid for the repair myself on that one. I recently had issues with my other vehicle being in the shop multiple times for long periods of time. When I called their service manager I was told that the | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Beyond CaregivingGirlfriend bought a used jeep here. Was a buyback “lemon buyback.” You will often have issues and it’s worth noting that it’s not worth it to purchase a buyback. Buy it new or non “buyback” used. They decided not to finance her after 60days and took the car back. It was a long time for them to figure it out however was a blessing as | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Maria TorresHORRIBLE EXPERIENCE AND VERY BAD SERVICE! THEY HAND YOU THE VEHICLE WITHOUT VERIFYING YOUR INFORMATION FIRST OR WITHOUT CONFIRMING VALIDATION OF CONTRACT, JUST IN ORDER TO TAKE YOUR DOWN PAYMENT $$ AND GET THE VEHICLE "SOLD". THEN THEY CALL YOU A FEW WEEKS LATER TO TELL YOU THAT CONTRACT DIDN'T GO THROUGH SO YOU HAVE TO TAKE VEHICLE | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ MichaelAVOID!!! They are crooks who will lie every step of the way! Don't let them run a credit check, they'll tell you they are running two but they will run four minimum! They will lie and tell you that no other bank but theirs will approve the hail damaged cars, LIES!!! Global credit union will approve then and give you a much better i | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ John KnotekThe worst place to buy. Never buy a jeep or a Chrysler product again. Bait and switch and some of the worst financing and sales ethics I have ever been apart of in 40 years of vehicle purchases. How about that lifetime window tint warranty you charged and added without our consent? Just a hidden up charge of many with no support | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Jesus RamosAron helped us when we picked up our car and took care of any questions and requests. Went over all the details and had us driving off in our new vehicle in no time. 5 star service! | Read Full Review1/21/2024 12:00:00 AM | Google
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★★★★★ Michelle LittAndy was great and very professional. | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Jeff PetersenAron was extremely helpful in understanding the functions of the Bolt. Thank you so much. | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Bad DadWent to the dealership but only to look. The short haired blonde women let my kids sit in a mustang "went out of her way" to let them see what it's like to sit in an america car. When I return to America I promise I will visit her again to get a car from her. She really no's her car stuff and a lot more a lot about all makes and | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Roadkill TimmyLarry Miller promise to help me. I drove 45 minutes and when I got there they just gave me the runaround. On the way home I glanced up and saw a place called Bill Luke. Drove away in less then an hour in a brand new vehicle with the terms that work for me. Thank you Kris. You are the heart of Bill Luke and know more about ca | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Elon MuskKris must have sold a few vehicles as I see she's favorited by most. I don't always drive Tesla's lol. So when I come to Arizona I go to Bill Luke Chrysler Jeep Dodge cuz they're the best selection of all Dodge vehicles. Especially my new to me track hawk. Thanks again everyone The entire staff is incredible. And I think I almos | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Ballz XPMe and my family travel across the country and when we do we like to have an entertainment system in our vehicle. Chris "Female" was able to get us into an awesome Chrysler Turing Corsica van So we could travel with an AV system for the kids to play their games. And she was so sweet as the kids were getting antsy she let them hook | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ isaiah liebermanAron showed me around the car features and was helpful. | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ ChrisKris is the best rep to go through. Was having issues with my credit and Chris was able to get through that and still give me approved on a loan for my favorite dream car I've always wanted. This is the second vehicle I've got with them and they are the best. If you haven't gotten here yet and you're having credit issues you bett | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ David ValenzuelaDon't go to this dealership. They are not honest. Jordi Merida is a dishonest, untruthful person. I contacted him about a used truck I was interested and he kept telling me that the truck wasn't available to be shown and would take up to 7 days, He didn't keep his word of let me know and they sold the truck. He never answered my text | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Greg O'BrienHave to edit due not being able to thank all that helped out today. I was able to fly in from San Diego to Phoenix and get back on the road within hours. Jamie in the Internet department answered all questions during the online phase of this purchase and helped me get into my certified 22' RAM 2500. Joesph in the concierge departme | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Matthew BenoitEduardo and Ruben were awesome! Best support for buying a vehicle. Very patient! | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Rob FoxAggressive and persistent marketing campaigns resulting in repeated advertising mailers despite over 6 attempts to have my name removed from their lists have ensured that if I happened to be in the market, I would never buy from here. | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Greg O'BrienHave to edit due not being able to thank all that helped out today. I was able to fly in from San Diego to Phoenix and get back on the road within hours. Jamie in the Internet department answered all questions during the online phase of this purchase and helped me get into my certified 22' RAM 2500. Joesph in the concierge departme | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ kevin sarulloScheduled an appointment to see a Jeep that I had been working a deal on over the phone...told sales person I was headed up and had a 2.5 hour drive one way. I get there and they supposedly sold it out from under me just before I got there..(if it ever existed..bait and switch?) and not a care in the world from Bill Luke. I will NEV | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Lindsey LedesmaDennis was amazing!!! Fast and easy.. Even took us at 5:01 | Read Full Review1/14/2024 12:00:00 AM | Google
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★★★★★ MOOSEThe wed site sucks because it should a Service department page | Read Full Review1/14/2024 12:00:00 AM | Google
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★★★★★ wes millerAron, Justin and Santiago helped with everything we needed and would definitely fome back when in the market for another car! | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ Cassandra MolyneauxI have been buying cars here for years. The service department is a joke. You wait hours for your car to be done and spend a ridiculous amount of money for an oil change. They messed up our car with a routine oil change and we are still dealing with it a month later. Be warned that they do not take accountability and will break t | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ Sarah StoneI recently went in to the Phoenix location to purchase a vehicle. I made a phone call to request that the vehicle was available and ready due to my 45 minute commute with my kids. I got there and the battery was dead. I was unable to test drive and most of the features were not working. Chris, the sales rep, was unable to apprais | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Flights SimulatorIron, the salesman I had the pleasure of working with, was truly exceptional. His expertise and unwavering dedication to customer satisfaction set him apart. From the moment I walked into the dealer shop, Iron exhibited a keen understanding of my preferences and needs. His knowledge about the vehicles, especially the 4Runner, was imp | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Genaro JuniorEduardo Sotelo and Diego were great! | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Peter StefanskiThank you to everyone at Bill Luke for a wonderful car buying experience. Love my new wrangler 4xe. Thanks in particular to Calvin Curtis, Reece Casey, and Aron Hackbarth for working with me personally to ensure everything went smoothly. Straight shooters from the get go. While it was very busy, they remained patient and professi | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ AngelicaI am from out of state and at first had a great experience as far as them reaching out quickly and helping me get into a vehicle I was interested in. I paid extra for a security feature they offer but never received the info for getting started with it as far as the app when I tried calling about it they said they needed to send anot | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ BethWorst car dealership experience I’ve ever experienced. They act different when you ask for “out the door pricing” because they know they can’t B.S you into paying outrageous prices for a vehicle. Your loss, I just purchased 2 vehicles at a different dealership that just made over $100,000 from our purchase. Thanks for nothing Jewett. | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Yanina TerryAndy , Thayer and Ahmad were helpful. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Juan MontesAron was great and very helpful! | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ Serina HubbardAndy and Rodrigo are the best ever!! Got my dream car!!! | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ Yanina TerryAndy , Thayer and Amad were such great help. I love this place!!! | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ Danae RodriguezXavier, Jerry and Andy did an outstanding job from start to finish!! Thank you all for making it a pleasant and successful visit! | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ Ben StephensEveryone was very helpful and accommodating | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ Y. EchavarriaAron Hackearth was extremely helpful. Thanks. | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Jose SantanaAmazing customer service walked me through all the features | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Deb IvinsBad business dealings. We put a deposit down because we were told if we did it would give us “first right” to a vehicle when it became available after their inspections and reconditioning process. We were deterred from going to the dealership in person because it was not ready or even on their lot yet. We were encouraged to signed th | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Mike 623They are all smiles while you are buying your new vehicle. But when the warranty starts and you have to deal with the service department, everything changes. The battery in my wife's 2022 Dodge Charger died after only 1 year and 3 months of very light use. There is only nine hundred and fifty miles on the car. we were a 100 miles awa | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ Julie ShepherdThis was the best and easiest car buying experience ever. Living in Prescott and with my life being completely flipped upside down, they made the process of finding, purchasing and picking up an affordable car for this newly single mother of 4 nearly effortless. Truly a blessing in my life during the Christmas season when my life as | Read Full Review12/24/2023 12:00:00 AM | Google
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★★★★★ Nicole AlexandraAndy was so helpful and delightful to work with. Highly recommend! | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ Theo RandallAron was great help to set things up for me!!!!!!! | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ Dan ValentineTypical dishonest car dealership. It’s a shame. Don’t buy a vehicle from them, I guarantee you will pay more than you have to. And they do not honor the prices they post online. My final price quoted (for a cash offer) was 18% higher than they had posted online. That’s THOUSANDS of extra dollars. I don’t leave many reviews, but I a | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ nicole shupeInitially, I was not 100% satisfied with my experience however, instead of heading straight to writing a bad review, I called Bill Luke and was able to explain my thoughts. Jerry Adair was patient and kind and heard my concerns. Bill Luke compromised and didn't just meet me half way, rather, went beyond and met my requests fully! | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ anthony gonzalezI was impressed by the experience I had in purchasing my 2021 Nissan Frontier. After a test drive, I noticed a little water swishing noise coming from the heater core. In my experience as a mechanic, I felt that the cooling system had air in it. The salesman (Spencer) referred the truck to the service department and kept me posted | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ jonyroket15Awesome was Eduardo !!! Thanks homie | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ LUSINE STEPANYANThank you Eduardo for the great service! | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Amy LeeAron was a very knowledgeable and patient guide. He was able to easily answer any questions I had about the vehicle. | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Renee ReeveLove my new (used) Jeep Compass. Mom n I had fun haggling for it! | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Jared HaldaneWe bought a 2019 Dodge Challenger from bill Luke, and despite the warranty not covering the part due to it not being part of the warranty,, Earl Gould was kind enough to work out a deal to help us get the car fixed at a decent price. They do stand behind their product. Thanks | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ EricPicked up a used Gladiator Mojave today and the experience was great from start to finish. From negotiating and purchase with Ricardo, quick process with Reece in finance, and wrapping up the drive off with Aron was all outstanding. They were beyond transparent and did not add any additional up charges for unnecessary items which is | Read Full Review12/10/2023 12:00:00 AM | Google
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★★★★★ Cody BrodeurAron was great and super helpful! | Read Full Review12/10/2023 12:00:00 AM | Google
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★★★★★ Samantha SeamanBeyond frustrated & disappointed in my experience. The general manager would rather drive around a car that I drove out there to see & specifically set an appointment with twice. When asked multiple times to see a vehicle, I was told the general manager was driving it around & had it at his house. Then was pressured into signing on a | Read Full Review12/8/2023 12:00:00 AM | Google
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★★★★★ G CollinsPut a deposit down, then they sand bag and delay about OTD pricing, while selling the car to another person. Money grab, wants financing low credit score victims to pay thier insane rates, and hope for a repo. PREDATORS | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ Ramazar jrGreat experience second time buying car here. Ahmad, Luis and Eduardo was very nice and helpful. | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Gabriel RodriquezWas sold a Certified Pre-owned Jeep Grand Cherokee with a cracked windshield. I purchased on 11/30, discovered it on 12/4. Dealer refuses to assist. Buy elsewhere if you can. | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ E GHad an excellent experience with Rigo Reyes. I was walked through the entire process from start to finish. I would recommend him and this dealership to anyone. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Gabriel RodriquezAron helped a great deal with delivery. Brandon made purchasing a vehicle easy. | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ CHRISTOPHER HOLMANMy fiance and I were shopping for a new or newer vehicle with our sights set only on a RAM. While walking the lot and looking over the inventory, a great human and also an excellent sales representative, Jimmy Anderson, approached us after we had walked half the lot. You can get a great feel for Jimmy's love of automobiles as well | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Mike ConleyAron .. was great thanks so much | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Vanessa HorieExcellent experience! I came in yesterday to trade in my 370Z and buy a Nissan Rogue. Robert helped my boyfriend and I with test driving the vehicle and with the sale negotiations. We were able to get the sale price reduced and a decent amount for our trade in! Today we drove off with our new car! It was super exciting and a very smo | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Johnny EstradaAndy brought my vehicle and explained everything I needed to know. Very good service. | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Tori ClarkEduardo was amazing and couldn’t have been more helpful in getting my jeep set up! | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Tanaa AbdallahI purchased a car here and the salesman was definitely helpful during the purchasing process, but it’s so difficult to get in touch with anyone after you purchase a car. After voicing my concerns on this, Jeanette from customer service reached out to me urgently and helped me with my situation promptly. Thank you guys for taking the | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Mr. JoshuaI'm sure their service would be much better if/when they're willing to work with you. In my case they blew me off. Not sure why. | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Jimena EscamillaEduardo was friendly and super helpful! Thanks!! | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ Deb WhiteWe had such a positive experience at Bill Luke today. I highly recommend them for the exceptional Customer Skills they provided. Benjamin was fantastic with us while we were trying to find "The" right car for us. Once we finally decided he walked us thru the process quickly. Thayer was so helpful with the paperwork and shared so | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ Lea NickolasFair prices, great service and smoothest car purchase I have ever had. Couldn’t have asked for more out of a dealership. | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ Latoya WaliyaniJohn is the best! Had to come make a follow up post after the purchase and I must say. I love my Ram. John and his team really made me feel at home. I recommended them to a few of my friends. Again thanks for the opportunity | Read Full Review11/26/2023 12:00:00 AM | Google
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★★★★★ Cheryl ParkerEddie, Ray, Aron were amazing!! They delivered great service! Very helpful and I can't wait to hit some trails in my TRD! | Read Full Review11/26/2023 12:00:00 AM | Google
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★★★★★ Mark SlagerAron and the whole team at Bill Luke were great to work with | Read Full Review11/26/2023 12:00:00 AM | Google
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★★★★★ Alex RothMy experience with Bill Luke was nothing but amazing. Kevin Lopez was incredibly knowledgeable and absolutely fantastic to work with. Most car dealerships make you wait forever to get an out the door estimate, but they got me one within 10 minutes of getting back from the test drive. This is one of the very few dealerships I would tr | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Socorro OrozcoEduardo was amazing and new his job and my car. Thank you Eduardo | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Cassandra “Cassie” AndersonLoved this place! The best one I've been to and I been to a couple in Illinois and one in Georgia they were nice as well (except one in Springfield Illinois) but this one of the best one. | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Sam DeckerAron was great helping us setup our new vehicle! | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ MirandaAndy M Meroon Santiago Great help at Bill Luke purchasing a car! Would recommend to a friend. | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Jeremy BarneyThis is easily the worst dealership I have ever tried to deal with. I honestly can only think the positive reviews are fake or were paid for because there’s no way this place deserves these many positive ratings. I drove all the way up here twice from Tucson to purchase a vehicle. The first time I drove two hours up I never even saw | Read Full Review11/21/2023 12:00:00 AM | Google
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★★★★★ Evolve & ElevateGreat time! Thanks to Aron for helping me throwing the beautiful car together and Ahmad for helping with the price! | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ irwin thompsonAron did a fantastic job setting me up on my new tesla. Much appreciated!! | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ TroyWe were not satisfied - upper management was beyond difficult in our opinion. The salesman was fantastic. They do have a big selection of vehicles. Their management and I did not see eye to eye and wasted a lot of my time, hence the 2 star rating. I bought my vehicle elsewhere. | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Haowen FanWell, it's a typical FCA dealership, sales person trying to take advantage over hardworking customers. Sales people know close to nothing about the used vehicle. And the interior is still dirty, looks like no reconditioning has been done.Cars has been sitting for months, and he says car sells pretty fast. Prices are discrepancy in di | Read Full Review11/19/2023 12:00:00 AM | Google
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★★★★★ TroyGo elsewhere. We were not satisfied. Bad upper management in our opinion. They wanted us to wear masks. Are you kidding me???? I bought my Jeep elsewhere. | Read Full Review11/19/2023 12:00:00 AM | Google
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★★★★★ Luke LamendolaLOWBALLERS. This is not a car dealership… This is a FINANCE PLACE. They wanted to take advantage of me because I look young. I wanted to trade in for a jeep and they offered me $16500 for my clean title, low miles, scatpack!! I went to another dealer and sold it for $29,000. CANT BELIEVE THEY OFFERED SO LITTLE!! Before I left they t | Read Full Review11/19/2023 12:00:00 AM | Google
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★★★★★ Bella GarciaIt was a quick and awesome experience with John. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Shelby CombsAmber helped us with our trade in process and she was FANTASTIC!!!! I literally cannot recommend her enough. At the end of the day, John walked us through the details of the new car and set up our temp plate and he was so funny and helpful. They both made our experience absolutely fantastic and they deserve a raise, flowers, and ever | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Pat Ong (RafterMan)John was helpful and made sure to ask me questions incase I forgot to ask while there. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Alyssa BayusAron was very professional and knowledgeable! Thanks for the help | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ rob goddardEduardo was a great help after a long but great car buying experience! | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Ethan KilmerEduardo was wonderful and professional. Make sure I was comfortable before leaving. Thank you | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Bryan CovilleAron did a great job explaining the Jeep for us. | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Livv DennisAron did a great job detailing the car. Francisco was amazing for sales and Dustin was great for finance. | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Christin BlueJohn was great,made us feel comfortable driving off me and latoya had a great experience here at your dealership | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ Jason GraulJohn Was a great experience with me and thanks again!!! See you soon | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ John GRecently purchased a CPO Jeep at Bill Luke. Immediately after purchase some issues with the vehicle were detected that I felt strongly should have been documented and disclosed. This is understandably a complicated issue to resolve given the ordinary purchase process. Jerry, and Lucio on the sales team and Simon in service all wor | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ Vanessa LukeJohn was very helpful showing us our new jeep features | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ CHan oldHad the most awesome experience purchasing my new Jeep Grand Cherokee Summit from the dealership and in particular salesperson Jay Nunez!! Wow in Europe I put my order in and was hoping to get my new vehicle the day after I got back and Jay made it happen got back late on a Wednesday had my new vehicle by 4:00 p.m. Thursday!! Some of | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Shane ImburgiaJOHN, killed it. Was great with setting up and demosntrating MY truck. Appreciate it. | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Anthony MarshallJohn Smith was very helpful! | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ zette blanckAron showed me around the car and made sure to answer any questions I had before securing my plate and sending me on my way | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ Tim KnaakIt was great! I love my new 1500! | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ MOFOMOCOService dept gets A+. Sales dept gets an F. Sold me the tire warranty saying it will replace worn tires but NO THEY DONT! I asked this specific question when I bought my car here and sales guy said "yeah. 1 set of tires is that much so it will pay for itself after the 1st tires wearout" Scammer sales guys tell you what you want to | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ Kay EllisI received a car a Honda Civic 2015 .Although I love the car the buying experience was not good at all . The lack of communication with information that was important was bad experience . I feel like this location needs to work on the communication and the Manager Danny attitude and tone is very rude . I will recommend people to Bill | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Cole Zenobi SanuikIncredibly disorganized and inefficient. Everyone has an “it’s not my job vibe.” They tried to charge me $260 for some recall work and an oil change then took another 15 minutes to get the right receipt. Poor service register girl had 5 people waiting to check out meanwhile there’re 8 employees behind her sitting around doing nothin | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Mike BodiGREAT! I got a pretty good deal and the transaction was fluid but now I have a problem and the bottom falls out. I took my brand new beautiful Ram 1500 in soon after I got it as the tailgate was randomly falling down. Got it back and it was still happening. Took it in again and still not fixed. Shortly thereafter I got a recall on th | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ jr acostaProbably one of most outrageous service centers I have been too. Everyone is super nice except Will Santos. At first he was very nice and kind but after he takes your car he becomes very rude and unprofessional. After my visit I was given a survey and I gave my honest opinion. And in the survey I stated to not reach out to me. Will S | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ R AustinAbsolutely horrible service from this dealership. I made arrangements to get a RAM 1500 paperwork with a price texted to me. Told them I would be driving 4 hrs and if they would hold it for me I would be there the next day as it was gettinglate. The sales associate agreed. 3.5 hrs into my drive I get a text saying the vehicle was sol | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Danielle FanningAron was super helpful!! Bryan was awesome!! TP was amazing!!!! | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ Mike BodiGREAT! I got a pretty good deal and the transaction was fluid but now I need I have a problem and the bottom falls out. I took my brand new beautiful Ram 1500 in soon after I got it as the tailgate was randomly falling down. Got it back and it was still happening. Took it in again and still not fixed. Shortly thereafter I got a recal | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ John LillisIn 2022, I bought a 2021 RAM 1500 Bighorn "Buyback" at Bill Luke RAM on Camelback, in Phoenix. Immediately, I had issues with the auto start/stop system, thermostat, back-up camera system, and rear doors that, at speed, sound open and you can hear the traffic as if the windows are down - and more. To date, they have not fixed the au | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ jeff boozerAron helped me out a lot. I had a car I was about to drive off the lot and the remote start wasn’t working. He figured it out in 30 seconds. I wouldn’t have bought the car had he not done that. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Trenton SmithAron, Rigo and Dave were absolutely amazing. They helped us find a great car and get the financing we needed. Aron helped us get the phones connected and even found an issue where the wheel has something stuck in it making a slight noise. We will definitely be back when we are ready to get our next vehicle. | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Matthew RobertsJohn and Matthew took care of me in delivering a 2020 Dodge Journey | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Jessie BrendemuhlI had an amazing experience at Bill Luke. Jose, his manager and Aron were extremely helpful and kind. | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Kathy MannionI had a great experience at Bill Luke with Matthew Shapourian when I purchased my Mini Cooper Countryman. | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Arturo PerezEduardo helped with getting my car set up and ready off the lot! He showed me all the safety features on my car that I needed and was thorough with his explanation. | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Jose MendezAron helped a lot with the car setup | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Ari’Elle FaulknerDave W., Thayer, Andy were so professional and patient. Made the car buying process simple & easy. Thanks fellas! | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Roshawn StanleyI purchased a vehicle this evening Dave Wetzel was an amazing sales person . He got me in and out in under two hours . Also . The young man that did the delivery of my vehicle ( young African American man from North Carolina ). I’m sorry l forgot his name it was a long day for me . He that delivered my vehicle and took the time to e | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ LaTisha SmithGreat experience car shopping. The customer service was wonderful. #lovebillluke | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ joy giorgioAron was fantastic! So helpful. Answered all my questions thoroughly. | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Alex DubitAwful service. I paid a deposi for a vheicle out of state and they supposed to keep it for me but instead they sold it to another walkin customer even tho I paid a deposit on it already. VERY shady and they dont care about customers. They add all kind of non sense fees at the end. DO NOT buy from this dealer or you will get RIPPED OF | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Bronson CroftJohn was really helpful. Definitely recommend | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Kenzie SchultzI rarely ever comment on poor experiences with dealerships as it's never fun to need to get your car fixed, and usually results in frustration and an empty wallet. However, my visit to Bill Luke was exceptionally bad. This was my first visit to this dealership - I was bringing in my vehicle for an issue I thought I had fixed at a dif | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Nicole CVery bad experience in the service department on pricing for a transmission flush. I was quoted $291 by two different associates and then get a phone call the day before my appointment saying it was $850 plus tax. The lady was extremely rude and treated me Horrible. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Jennifer IlesThis was the worst experience I’ve ever had at a car dealership. Got there at 1230pm and didn’t leave until 845pm. I even came in with an approved loan from a credit union. They tried to not use my approved loan, and to use their own lending company. I had to stand my ground for over 2 hrs for them to honor my approved loan. For the | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Maria GunnBought my first Jeep and couldn't be happier. ALI was great to work with. They are a very busy dealer and no wonder! | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Janine StewartTypical dealership sales tactics. Making you wait for an actual out the door number, waiting for you to get anxious and just cave in. Then they finally call in the big sales manager and swear they can’t go any lower. They completely low balled my trade and missed the mark by several thousand dollars. Actually their first offer essen | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Caron SchwahnVery nice service department. Good directions. | Read Full Review10/22/2023 12:00:00 AM | Google
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★★★★★ Yesenia AlvarezAndy M, Jerry, Drew, Jorge!!!! These 4 gentlemen were a great help with the purchase of our Chrysler Pacifica. When others said no it can’t be done, Jerry and Drew went above and beyond to get us a great deal and a payment we can actually afford! Thank you again. We hope to do business again with you in the future. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Tonya WheelerAron and Brandon were great to work with! | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Keri JAron was very helpful. He went out of his way to help me with my new van. Thank you Aron | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ David LakeI wasted time driving to this mess of a dealer. The internet sales manager will tell you cars are available even if they are not available. The salesperson told me the car I came down to view was sold earlier in the day. Otherwise the place looked and felt like a ghetto. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Edna PerezThe worst help ever!!! Spoke with Lucio a “manager”. My father purchased a ‘23 dodge almost 3 weeks ago and now it does not start. So we call the spoke with Josh, spoke with Lucio. They provide roadside but charge for the tow and supposedly will return the money but we have to provide the receipt. They won’t provide another vehicle | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Jared MSo unorganized, take 15 minutes to just find keys to a vehicle I had an appointment to see. They clearly don't talk to one another. Be careful, the salesmen will go and move your vehicle without asking to go "check the vin." Completely unprofessional. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Ryan CorcoranGreat experience overall! Would highly recommend working with Sam in sales and my delivery coordinator Andy was so helpful. Thank you Bill Luke | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ emarble3Had a vehicle break down and needed a new truck. A shout out to my salesman Sam and the finance guy AC and Jorge.. Gave me a more than fair deal (better than expected) and got me in and out in under 4 hours. This is the second vehicle I have bought from them and they just keep getting better and better. | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Breana NavarroEduardo was wonderful and so kind! My salesmen Andrew was very patience and so sweet as well! | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ wallstreetfin07Alrighty, this was my first big boy car purchase and I came to look at a used Kia Telluride. From beginning to end the service was amazing. From Nancy handling my online inquiry to passing me off to Ben who was a fantastic salesman. Soon as I entered I was taken care of and Ben was ready with the keys and plate to take the vehicle on | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ Bryan MartinezJohn smith Best service ever !!!! | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ BH 24/7John was awesome great product knowledge made me feel confident leaving lot | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ Breana NavarroEduardo was wonderful and so kind! My salesmen Carlos was very patience and so sweet as well! | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Pro Harmony Music & ArtsJohn really good service | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Yesenia AlvarezHorrible experience! I would not recommend this place to anyone. I went in ready to trade in my vehicle for something bigger because we have a family with 3 growing boys. Our salesman did nothing to help us when i was told it was a family owned dealership that goes above and beyond to help you make a deal. I was very disappointed. | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Avery WilliamsWonderful customer service from John and Gabriel! | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Breana NavarroEduardo was wonderful and so kind! | Read Full Review10/15/2023 12:00:00 AM | Google
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★★★★★ Tejas PuranikMy wife and I went in to take the test drive of a full-size SUV, and everything was going well until the arrogant sales manager came in strong, hijacked the discussion, and blew off the deal by pulling back the agreed-upon numbers with the salesperson. It was a waste of time, and I would not recommend this dealership because the sale | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ Jose CurielAron & Saif were a tremendous help in purchasing my new vehicle! | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Jared BrillI had the worst customer experience ever at this dealer. Was looking at a car for a few days. My first offer was never acknowledged. I filled out pre-approval form online nobody followed up with any info from that or an offer. My test drive was scheduled appt and they sent a concierge rep with me that had no idea about the car or dea | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ V. LunaExcellent and quick service from Andy M | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Nick PalmerRecently bought a truck from Bill Luke and it was definitely the best experience I’ve had at a dealership. Amber B was awesome. Super personable and patient. I would absolutely recommend her to anyone! | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Ruben LunaI bought a truck from this dealership on August 28th, I work in field where I interact with a lot of people and a majority of them said to use this specific dealership. I needed a newer & bigger vehicle due to my family getting bigger and I had a family trip coming up so thought I would take advantage of this beautiful Silverado they | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Brittany ShrewsburyJohn was amazing!!!!!!!! So helpful and kind! | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ Alexine GarciaThis experience was great. We’re testing out cars with two kids in tow and the service from Xavier is great. Honest, really informative, and friendly. | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ Lil Honey's WorldGo see Ben for his professional, no pressure approach. | Read Full Review10/8/2023 12:00:00 AM | Google
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★★★★★ ???John is a very good person, his explain is very detail. | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Jacob BustamanteJohn was well coordinated and kind. Is a great representative for Bill Luke. Thanks John. | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Patty StyersJohn was super helpful. Appreciate his help. Awesome! | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ mike collinsJohn was awesome , helped me with everything I need . Great attitude | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ JoelI bought a vehicle from this location seven months go I have had several airback issues. They have not cared about my family safety. They have made me jump through hoops to take care of these issues. I spoke to the used car manager danny, who completely tried to take advantage of me. Then another manager contacted me and said that th | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Angela EspinozaI just wanted to say a huge shoutout to Will Santos at Bill Luke Phoenix for being such an amazing help with my vehicle and very happy with the results. Definitely will come back and see Will again!! Gracias por su grand ayuda. | Read Full Review10/6/2023 12:00:00 AM | Google
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★★★★★ Raymundo MirandaAndy M was the best dude out here! | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Daphnee WashingtonJohn and Amber made my purchase and set up super smooth! Very appreciative of the hospitality! | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Patty WhisenhuntJohn was great! He showed me all the bells and whistles. Ali patiently waited while I got family opinions to finalize my decision and Jorge made the signing process fun and a lot less scary. | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Alex HoodJohn is the best give him more money | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ heaven jjay nunez sold me my chevy malibu and he was a all around good guy. very understanding and helpful! | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Brandon EllingtonJohn was a great guy all around | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Sandal “SANDALWOODCG” WoodCGJohn was very knowledgeable about the vehicle we just purchased | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Sam AndruszkiewiczJohn and Brandon did a great job helping me get my new Camry! I couldn’t have asked for a better experience, they were so helpful :) | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Yesmina LuchsingerJohn took great care of us and showed us how to use all the features of our new Jeep ????thanks! | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ wheat741 wheat741Excellent reviews. Thanks john smith was awesome | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Mark SpauldingJohn was great, he might buy you lunch. | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Tayler AhneeJohn did a great job setting us up and making sure we had everything taken care of! | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Anna DrogeJohn was absolutely wonderful and helpful! A great experience! | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ Christina MuschI have purchased and financed well over 10 vehicles thus far. I noticed my excellent credit of nearly 850 went down significantly after purchasing a vehicle from here. The guy in finance did 4 hard inquiry checks causing my credit to go down! I was never informed they would check multiple different banks nor has a dealer ever done t | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ Kelsey SwansonAron and Justin thanks so much for all the wonderful help Thanks Santiago for the help with financing | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Sharron SmithTo Mr Bill Luke my name is Sharron Smith I took my truck to you guys and an angel named MS LESLIE helped me I give her 100% not 10's because I didn't understand few things she helped me understand not only that I TOLD her my story a true one and she let me put my grandsons car seats in her office while I went to rent a car and helped | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Erik VentoAron was very helpful and taught me a lot about my car. | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Briceyda AnguloI bought my certified GMC sierra two weeks ago with dealer extended warranty, I am already having mechanical issues and instead of helping me I was referred to the GMC! Now I am without a car for I don’t even know how long!!!!! They don’t care about the customers!! | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Tyler BollmanBill luke is my favorite dealer in the valley Ronnie in sales and Aron were flawless in helping us get my wife the car of her dreams. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Jissel PinedaGreat service! Everything went smoothly the moment I stepped into the dealership. The sales and finance team are amazing! They moved quickly and helped me find exactly what I was looking for. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Steve EstradaAron was awesome and gave a great tour of the vehicle! | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Amie HauslerAron and Sam were flexible, professional, friendly and responsive. Made the experience of buying a new car easy and smooth. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Daryl FilipekQuite possibly the most difficult and frustrating online sales process ever. They claim to be 100 years old, and they still operate that way. Frustrating. Ultimately walked away due to the frustration and time wasted. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Nathan NelsonAron had a pleasure of giving me a tour of my beautiful car he did an awesome job and josh amazing guy thank you much for everything you guys did for me | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ matthew goodwinAron was fantastic in explaining vehicle features. | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ Cameron LaneJohn and D were awesome. Great service and experience | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Dan McCabeThis will be an unusual review because I didnt end up buying from Bill Luke, however, I thought it appropriate to leave a comment. I was very interested in a Ram 3500 dualy and worked with Josh Lee. I ultimately found a vehicle more suited to my needs at a different dealer which was a little dissapointing because the Josh Lee and o | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Christopher FurphyI've been talking with the online sales staff at this dealership for over a week. They had four vehicles I wanted to see. Today they told me that one of the vehicles was still in transport but they had three I could look at. I got to the dealership at 5 they were too busy to sink. I went to dinner told him to text me when they were r | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Mitchell OstromEduardo Sotelo and everybody was great! | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Paulina AlmaguerI had such a great experience in this dealership overall service was amazing very professional, would definitely recommend for those who are a first time car buyer. | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Harold MolyneuxAron is awesome. Thanks so much! | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Amanda WayneDave and Aron were amazing! So helpful and friendly! Definitely recommend!!! | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Liz EVery disappointed in the service I received at this dealer. It was my first attempt to purchase a Jeep. They say they are competitive with prices for trade ins, that’s a complete lie even though they participate with KBB. The sales person didn’t even try to negotiate instead I was called back by another sales rep that chewed his way | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ melissa jefferyLove my new vehicle. Thank you Aron and Michael!!!!!! | Read Full Review9/24/2023 12:00:00 AM | Google
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★★★★★ Kai RogersAron was super helpful and the whole experience was entirely painless! | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Nick VitusDay one came in to look at a car after work. The next morning I was told it sold to someone else….ok happens….Then the sales rep says he’s going to pull a couple other options for me. After three days of waiting still nothing. I had to follow up with my sales rep three times to get still no answer. He finally responded with I hav | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ The CriticI purchased a new truck here and I have to say the experience was awesome I've purchased a lot of vehicles in my lifetime and this was by far the best experience I've had. I would like to thank Javier my salesperson Ricardo my finance guy and Aron My delivery guy, All were very professional listened to my needs and satisfied everythi | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Shawn StrachanReally really regretting giving these morons my emails. Still 2 years later and I'm still getting emails for cars.... | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Scott SmithJohn Smith was awesome. He walked me thru all the features on the new truck. The man is the best!!! | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ C DPicked up my 2022 Grand Wagoneer mid-August as there were no "loaner" vehicles available. I was advised the earliest would be Sept. 20th (today). I brought the Grand Wagoneer back in for the approved repairs and fully expected the loaner to be available immediately. I arrived at 8:05 a.m. (10 minutes earlier than my appointment) a | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ JoelHi there. I purchased a vehicle from the used car diversion. This vehicle Had a few problems when it came to the airbag warning system after I had got it home. There was a huge amount of problems trying to get a hold of somebody to schedule this to be fixed. And to find out who would be responsible for the problem. Danny from The Us | Read Full Review9/20/2023 12:00:00 AM | Google