About Chapman Dodge Chrysler Jeep
Chapman Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (480) 751-4203 today to schedule your next appointment.
Our technicians at Chapman Dodge Chrysler Jeep are ready to help you!Chapman Dodge Chrysler Jeep is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Chapman Dodge Chrysler Jeep today at (480) 751-4203 to learn more
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★★★★★ Wei ZijianAwesome people there, Carlos was the guy helping me, super nice, got me a lot of discounts. If you are looking for a new or used car, go find him hi will serve you the best | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Marvin Chassin3 months ago I leased my latest electric vehicle , a Hyundai Ioniq6 from Chapman Hyundai. The experience was night and day different from my last EV. That felt like dealing with an app. This time I was dealing with people! There was never any pressure. In fact, I took time after my test drive to check out other options, but came back | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Robin ColeAmazing purchase experience! Diego assisted us with our new car purchase from start to finish. Personable, knowledgeable, and no hard sell. Worked with us to find a vehicle that checked all the boxes on our wishlist (and some!) and walked us through the entire process. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Rose XOXOWent into Chapman Hyundai looking for a new vehicle. Immediately when browsing the cars in the lot a salesman named Jeremiah came up to us. He immediately assessed what we wanted and were looking for then helped us shop. Looked through a couple cars they had then went for a test drive. Came back and sat to negotiate. Jeremiah was ver | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Robert BrabenecExcellent cars, excellent prices, and excellent customer service and sales representatives. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Eric FrenchExcellent sales and service by the team at Chapman! We were in AZ from out of state while needing to track down a solid used car and awesome salesperson. We found both working with Maurice! He really did make our car buying experience pleasant. We would return anytime and recommend the Chapman team. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Maribel RendonDiego was absolutely amazing, he provided the best service I've ever had. The application process was quick and the best part was the convenience of doing everything while I was at work. I was approved in less than 30 minutes for a brand new 2025 Hyundai Elantra. The final process was speaking with Kaleb in finance and he also explai | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Pratima DaveWonderful service by sales man Jim TrFficanta . | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ eric “fightfire47” stewartI went into chapman hyundai Saturday (10/26) evening based on my coworkers recommendation. I worked with Dan mcaleer. I was not explicitly told the add-ons they wanted to include were optional, and I was told a price of 200/mo by my salesman when it was actually 200 bi weekly. Which I would have been happy with. I didn't sign anythin | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Pranut JainI had a great experience here so far. Look for Jim Trafficanta when you come here. No need to negotiate or haggle. He will give you the best price straight away (I compared across the valley). He was extremely helpful all the way making sure that everything went perfect. | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ N WI have been taking my car for the regular maintenance and oil service ever since I brought my car. Clint has been very careful to explain the needs of my car and helpful . The entire place has very friendly staff. The service has always been done as promised and on time. I like that my car gets washed after the work gets done. In the | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ helene leisThis was honestly one of the best experiences I’ve ever had at a Hyundai dealership, even though this dealership is further out of my way, I will continue to bring my car here for any maintenance, services or anything else she might need! Chris was fantastic and kept me in the loop every step of the way with my car’s oil change, and | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Brittany BrobeckBest dealership I have dealt with, I am a repeat customer, I traded in my Elantra for a Tucson. I went in and worked with Jim Trafficanta he was AMAZING and not pushy at all and listened to concerns and wants in the new car I wanted. I was in between a Kona and a Tucson, he showed me a couple different models of each and got to test | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Patrick BaileyBrought my 2019 Elantra in to address the security recall. There was also a recall I didn’t even know about for the high beams, which were working perfectly prior to dropping my car off. The security issue was fixed but I noticed my high beams weren’t working after taking my car in. I tried to bring my car back to get the issue fixed | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Gary PolinskiThis was a great service experience I highly recommend Chapman Hyundai Scottsdale service department. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ shania smithI recently bought a car from here n I loved it Diego is the best he is so helpful… | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Crenguta Joana JonesI have always had a great experience with Frank, he is on top of everything, profesional and very respectful!! He is most definitely an asset to Chapman Hyundai location. Thank you Frank! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Mush FulwilderDiego helped us out, excellent customer service! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Bob TothTurned into an all day (6 hour) event. Requested oil/lube/filter and possible engine leak. $ 700 later…… | Read Full Review10/23/2024 12:00:00 AM | Google
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★★★★★ Austin YoungI had a great experience with Diego. | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Melody Barbeaux-SedikGreat Service department!! Very helpful advisors ?? Thank you, Clint & Yari, for always indulging my concerns, be them real or imagined ?? | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ happy xmasCame here today I usually don't go to Scottsdale Arizona. But was out here for another reason. Anyway this man working here was not nice. He was lazy didn't really help I kinda figured. | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Robb KohlmeyerExcellent service. They solved a transmission issue that caused rough shifting. | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Mark KellyI am very pleased with my 2025 Santa Cruz that I purchased from Jim Trafficanta. He is a great extension of your company. I would highly recommend you go see Jim Trafficanta at Chapman HYUNDAI Scottsdale if you want a great deal. and he’ll treat you like a king | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Cameron AtchisonCarlos did a great job. Met me right away. Took care of my business. Everything got done quickly in a fast manner. Thanks for all the help. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Froilan LichaucoVery nice and very professional staff | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Rachel SpragginsHad a weird window issue. Once again fabulous service. Chris got me in right away and helped expedite service | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Souvir BhutaMy new Hyundai sonata 2023 had been making this whistling noise. I took it to Tempe Hyundai and they blatantly ignored it. Then I took it to San Tan Hyndai, they tried to change few things here and there, still the issue persisted. They even said its a design flaw. Then I finally went to Chapman Hyundai in Scottsdale. These guys are | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Shreya RaikarI recently purchased my first car from Hyundai, and I had the pleasure of working with Carlos Orellana. From start to finish, Carlos was incredibly helpful, knowledgeable, and patient. He took the time to understand my needs, answered all my questions, and guided me through the entire process with ease. His professionalism and commit | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Guadalupe Torres-McqueenHad such a great experience with Carlos Orellana. He really listened to what I wanted and didn’t push something else on me. Made the whole process super easy. If you need a car go see Carlos! | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Phillip RiversDiego was the sales our person. He was extremely professional and attentive. I would give him my highest recommendation. | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Hannah BrandOur experience at this dealership was exceptional thanks to Jim Trafficanta. Jim had a friendly demeanor that made it easy to "just car shop with." He didn't push the sale. He was extremely knowledgeable with the vehicle that we purchased. (It was above and beyond) He double checked the cleanliness of the vehicle inside and outs | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Andrew PratherChris in service was incredible. They came through in the fastest way and made the entire experience stress free. Thank you. I am deeply grateful for what all of you did for me. | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Patricia PalermoI am over the top appreciative of Chapman Scottsdale Hyundai. They never seem to have trouble scheduling my appointment like the other Hyundai dealers. I can only come up with one word, well more than one. Today, that word is efficient. I moved up to Prescott Valley and attempted to schedule in Prescott but there was a three week wai | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ beatriz zavalaVery friendly and inefficient | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Wanda DiamondIt is always great Justin answers my questions. Amanda was great | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Cassie BrienoGreat experience with carlos buying a vehicle. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Luis OsornioJim Trafficanta helped me buy my first car and told me all the details I needed to know, he is very kind and helpful. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Mohamed sohail SJesus Gutierrez is a really great guy to speak with when you are looking to buy a new car. He gives you great deals, he is so straight forward to the people. I recommend you to go to him if you buy car from chapman Hyundai Scottsdale. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ TheNext LevelVegansAsk for Diego he took good care of us. We will be back for sure!!!! | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Pauline RudloffCHS quickly handled my issue. I love my Kona! | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Shivalika BagreGreat service by jesus, short and sweet and on pint conversation. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Wt Whitelow JrDiego took good care of us. We love our car. Thank you Diego | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Julio GaxiolaJIM TRAFFICANTA helped me get approved for a new car and he was very nice and helpful | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Sophia CappelloI had the most exceptional experience working with Jim Trafficanta. He was very patient and understood my needs. I felt no pressure to make a deal, he made it obvious that he wanted to understand what I was looking for a found a way to make it happen. 100% recommend anyone in the market for a new vehicle to take your business to Chap | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Titleist patrickGreat great place! I just got my upgrade today to a 2024 Sonata with Jim Trafficanta he is amazing at his job & he made the process so much easier for me, he’s very nice, & a knowledgeable gentleman! I highly recommend going to Jim ! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Carlos CamposJesus is the most helpful salesman ever, will make sure you are well informed of everything throughout the entire process highly recommend! | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Jarod OppermanHad a great purchasing experience with Yannick. Came here to purchase a Certified Pre-Owner EV and Yannick made everything smooth and easy. He was super knowledgeable about the car, helping me understand all the features and ways to get the most out of it before we even hit the road. Yannick was never pushy or demanding, was a fair n | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Cheryl CarlsonAlways friendly and always go beyond what other companies do! Will not go anywhere else for my car needs. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Barb & Jerry PointerMade an appointment online for service work. They pleasently service the car in a timely fashion. Clean and comfortable waiting room....... | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Pete DeMarsOur service agent, Amanda does a great job of taking care of our vehicle. She is attentive to areas on a car that needs servicing. We are at Chapman auto because of Amanda. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ John DeWeeseI had a great experience purchasing my new vehicle with Jim at Chapman Hyundai. I like that the price was upfront. There was no going back-and-forth to the sales manager. I would definitely recommend buying your next car from Jim at Chapman Hyundai. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Douglas CarltonFrom start to finish, the service experience at Chapman Hyundai was top notch. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Mckenzie HoustonI bought my first car here in 2019, then again in 2024. I have been servicing with them since 2019, they’re thorough & listen well. I had a few issues in my 2022 Elantra, they got every single one fixed under warranty or quick and easy. I service with Francisco (Frank) and he’s been great, always gets me in and out quickly and attend | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Juan GonzalezMy experience with Chapman hyundai in Scottdale it was nothing but the best experience Marc Delaney and his entire team where very professional for the entire process from the minute we walking into the premises we feel at the right place from qualifications all the way from getting our car was great experience i will recommend to an | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Tiffany DeringerAmazing experience at Chapman Hyundai! Maurice is friendly and knowledgeable, what an absolute gem! He saw my interest in a vehicle and did a great job showcasing its features (so many great features!) Maurice's kindness is genuine, and his enthusiasm for Hyundai is palpable! Great salesperson, and I'm very happy with my new car! I | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Tom MontgomeryBought a used -- excuse me, pre-owned -- car at Chapman. Carlos Orellana, my salesman, was persistent but not too pushy, honest, direct, helpful, and prompt. The experience and process was as painless as could be. Honorable mentions to Alejandro, the credit manager, who was engaging, and Diego who cheerfully stepped in to help out a | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Maureen MI got 4 new tires at their ‘buy 3, get the 4th for $1’ sale. Great deal & great service. | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Tonatzing GonzalezYannick was amazing, helped me get my first car!! Highly recommend him!!! | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ wilson danceyJulio was very professional and attentive to our needs, he made our car buying experience great. Thank you Julio and Chapman Hyundai Scottsdale. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Morgan JessJim T was a great salesman. I didn’t feel pressured in anyway and he answered all the questions I had in a very respectful manner. Overall a fantastic experience. Highly recommend working with Jim. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Ron FrakesI was promptly checked in work was finished in the time they estimated and everybody was pleasant and friendly | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Marianne MulhallGreat experience starting with Diego and finishing with Maurice. Very patient and thorough. Follow up was great. Didn't expect to be at the dealership for 7 hours.... would have prepared better for a long day!!! | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ S TChapman Hundai is a Great Dealership. I will always take my Santa Fe Hybrid to them for all my car needs. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Joel ShapiroShawn Sicari was excellent. He really took a personal interest in explaining all the safety features. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Maddie AWe had a fantastic experience buying our car here!!! My husband and I spent about a month visiting various dealerships, test-driving different vehicles, but what ultimately brought us back to Hyundai was Jim T. From the start, Jim was incredibly helpful, never pushy, and made the whole process feel easy and stress-free. Car shopping | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Mike CVery happy with our experience at Chapman Hyundai Scottsdale. Our salesperson was friendly, professional, and knowledgeable. He went above and beyond in delivering the vehicle of our choice. We would definitely recommend this dealership. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Courtney RiddleWas so excited to get my own car, and I would recommend you do it through Jesus at Chapman Hyundai Scottsdale. He knows all his stuff and was really so wonderful to work with! Thank you for everything Jesus! | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Angelic DemarcI purchased a car this weekend and I am so happy Diego Was the best I have been calling dealerships all week because I needed to get a vehicle. And Diego was so patient he didn’t push me or rush me to make a decision. He has been patient since June although I did go to other dealerships to see He is by far the best. He didn’t rush me | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ imane lahlouGood experience overall with Maurice. I was not ready to buy a car but he still patiently answered my questions and took us on a test drive in the Hyundai Elantra I was looking into. It’s important to be treated well whether you decide to buy or not because the memory of that experience sticks with you. I think most dealers fail to c | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ MalaysiaI absolutely love this place! I brought both my new cars here, both times the service was great. Jim is awesome!! He's the guy you want to see. He's very friendly, understanding great to work with. I'll definitely be coming back. | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Robert RoodIt was a great experience it went smoothly Maurice was absolutely amazing at making it easy.Dale in finance also made that part easy to understand. Thanks guys | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Devesh Sri Nidhi mundraHad a great time looking at the car we came to see, Diego made everything easy to understand and pointed out all the details | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Leo RubiWorked with Diego Felipe. He was very helpful and knowledgeable on the vehicle I bought as well as with the overall purchase process. I was working with him from out of town since I don’t live in Scottsdale or in the state. Since I bought the vehicle from out of town, Diego did an excellent job of staying in contact via phone and ema | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ MarleneI always have great service at Chapman Hyundai in Scottsdale. My go service advisor is Francisco/Frank. He always makes sure my car is ready to go and in tiptop shade. I highly recommend him! | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Mario CorderoProfessional and knowledgeable! Thank you Clint Thompson! | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Erica LeMereI worked with Carlos Orellana. I recommend 10/10. I’m a single mother with a 2 year old and no childcare. Carlos was patient with me, helped me transfer my son’s car seat to various vehicles to test drive, and in the end got me into the car I wanted. He was great with my son, entertained him when it was needed, and overall a joy to w | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Fabiola Rodriguez ColonThis was my first time purchasing a car, and Maurice made the experience truly enjoyable. He put us at ease and worked with us to secure the best possible deal. I'm absolutely loving my new SUV! Thank you! | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Kristen ZwislerThe 1 star is because our service advisor was great. She did what she could for us. They wanted to charge over $16,000 to replace my engine. My problem is with Hyundai on that part, but the mechanics at this shop broke my window regulator, and wanted to charge me $800 to fix it. They left the window down and it rained, returning my | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ John BodkerMaurice was excellent and very knowledgeable. He answered all my questions and provided excellent service. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Isabel RamirezAdvisors were very quick and had great communication. They were willing to wait for me to pick up my car after it was serviced even though they would have closed the shop by then. Very appreciative of their accommodation and great service. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Merci McnealTha staff of service department there all helpful and friendly | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Kelli BradshawChris was an excellent communicator and kept me in the loop for every part of my service. He was up front about the costs, and made sure I had access to a vehicle if I needed one while it ended up that my car needed to be kept for several days. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Michael BlakeI extended my 2019 Hyundai Tucson with Chapman Hyundai because I am more than satisfied with the service I receive from them in Scottsdale. I especially want to think Amanda Dell for the follow up and attention to the details when I bring the car in for service. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Robert C Villela (LiLr0b82)Always awesome service at this dealership especially dealing with my favorite service advisor even before dealing with this dealership I dealt with her with a previous location & had nothing but the best experience. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ CamrinGreat experience buying a vehicle from this location with my family. Sales agent, Julio C. was not only very knowledgeable, personable, helpful, but also patient and professional. His colleague, financer Blake W. was also a great help, very professional and patient. Great customer service is a must and unfortunately not very common n | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ O EJesus G. was amazing and very responsive! When I first inquired about the car he immediately reached out and offered to FaceTime me as a starting point to check the car and after that he was very responsive and did his best to make sure that I was happy! So excited about my new car, thanks Jesus!! | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ M T (Dok)Amanda Dell helped me get my car serviced. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Cinthya Mendez & Gustavo GameroMy service tech, Alberto was wonderful. My vehicle had a check engine light and he was able to diagnose it immediately without having to leave my car for 24 hours. This does not happen typically but he understood that it was a minor problem and quickly ran it through the computer. They saved me a lot of time and stress. He was very k | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Robert RoodIt was a great experience it went smoothly Maurice was absolutely amazing at making it easy | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Kandis SpeirsEveryone was very helpful as I bought my first new car! Sean was very knowledgeable and made me feel at ease during the whole process. I’ve had bad experiences at car dealerships in the past but this time it went smooth and I didn’t feel pressured about anything. | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Janice GonzalesWonderful dealership! No pressure sales. My salesman Julio was wonderful! I bought a new Pallisade and I love it!!! | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Alec GoossenHad a great experience with Carlos Orellana, he made it really easy to communicate via texting and phone calls. It was the easiest experience I have had getting into a new car. | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Nancy DotyJesus Gutierrez was great to work with. Very knowledgeable and informative! Always considerate and made sure I was aware of all the features of my new car! | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Vincent LofortiEasy sales process…..fair pricing….Yannick was awesome and very friendly…….my only complaint is that their detail department is garbage……my teenager could have done a better job | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Michael GafkeMaurice was awesome! Very patient and helpful. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Lois ReynoldsDylan was my service representative. He was very polite and great to deal with. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Jason UpahMaurice and the entire team at Hyundai Scottsdale deserve 5 stars. They worked together and were very responsive and a pleasure to work with. I ended up going for an EV and felt that the lease option that Hyundai USA put out there was a good value. The car is pretty new, but so far so good - keep up the good work. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Rosalia BoneFrancisco Ramirez service advisor GREAT | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Rachel SpragginsMy car broke down and I had to have it towed. Chris was amazing and helped me every step of the way. They were very fast to diagnose and fix my vehicle. Provided excellent customer service and communicated with me the whole way through. Thank you for making a crummy situation easy, efficient and pleasant. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Sunshine NeypesDiego was awesome and really worked hard to give us exactly what we wanted. Will be back soon to buy another vehicle from him! Great dealership experience overall - didn't feel pressured and actually had a good time. Make sure you ask for Diego! | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ chris heathCarlos and Julio were great to deal with enjoyed the car buying process. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ John NeypesDiego was very friendly and gave me a good deal and helped me pick the car I wanted. I was very satisfied with the purchase of my new Elantra!!! Thanks Diego for making it happen!!! Go see Diego!!! | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Simon KasmarogiHad the pleasure to have Jesus Gutierrez as my salesman. Extremely helpful, efficient, and kind. Very thankful to have him make this a smooth process! | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ scott andersonThe service team was excellent. We had major engine work done on our vehicle.. Jari & Chris were very responsive and helpful with getting everything done. If I need any more service done to my vehicle they would be the first place I would call. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Dave HattingI brought my '24 Tucson Hybrid in for service and my service advisor, Alberto Siqueiros, was very personable and made certain I was taken care of immediately. He explained what was going to be done by the Service Dept. and said a complimentary wash would be included. I watched him work with other customers while I waited. He is re | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Maggie EckertAt first they’re very welcoming and helpful, the second you can’t afford or can’t immediately get back to their texts they change their attitudes real fast. As someone who just moved to Arizona I was just seeing what shops were around and after this experience I will most definitely not invest my money here. Not to mention I had my b | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Yamilet CordovaDiego was very professional, went on a test drive in a 2024 Tucson last week and he answered all my questions. When I'm ready I will come buy from him. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Natalie NoriegaI have just bought my car there a couple of months prior, and I was out driving when I parked my car to pick up my mail. In going to move it to park in my spot my car wouldn’t start. I had my car towed to Chapman Hyundai in Scottsdale and told them my situation and they were very kind and wanted to help me in anyway they could. I ask | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Tyler OsborneGo see Jim Trafficanta! He made my wife and I feel so comfortable during our shopping journey. His vibe is so chill, honest and I really do believe he cared about us making the decision that was best for us, period. No sales tricks, no BS just a good time shopping for a new car for my wife. He made her feel comfortable enough that sh | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Sherri SnowI had great customer service at the location in Scottsdale Arizona. This is now my third purchased vehicle in a row from them because all around I feel I’ve gotten my money’s worth :) and I hope that it continues to stay that way and keep their customers happy and going in a positive direction | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Jordan De SpongJulio and Andres were great to work with! They were very accommodating and looked out for our best interests. Very good deal in the car and would 100% recommend them!! | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Rebecca HansenJesus was courteous, considerate, knowledgeable and very helpful. If we had chosen to buy a car he would have gotten our sale. Very nice to work with. | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ JackMO was awesome in answering my questions concerning new and used Hyundais. I was in the dealership getting my 2019 Hyundai serviced and was seeking a new car but not at this particular time. MO’s professionalism, honesty and lack of pressure kept me around longer and longer until I found something I liked. I elected to pull the trigg | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Jaxon RhodesJesus was an amazing sales consultant, very knowledgeable about cars, very friendly. Very welcoming environment here at Chapman Hyundai definitely will be coming back! | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Lizzy DianeNot one, but two vehicles we purchased from Yannik at Chapman Hyundai in Scottsdale in August of 2024. Yannik is the BEST! Our son purchased his vehicle from Yannik first. The process was smooth and Yannik wasn’t pushy, he instead was informative and personable and made the car buying process a positive experience. Because of the pos | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Cameron HaussMy experience was great. Jim T helped me out and was very responsive when I had emailed/texted him. I would 100% recommend Jim and Chapman for your next car buying experience because it took the stress and struggle of buying a car, out of the process. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ justin BelcherWorked with Diego to get 2 deals done. One for my girlfriend on her Elantra and for me getting a sonata N Line. We both love our cars and are happy with the experience | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Carl GrabinskiChris Overly in Service was terrific. He explained everything to me, told me what my options were (for a car not driven in 18 months). Very helpful. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Leonarda HernandezMr Francisco fue muy profesional y considerado, agradecemos de antemano su colaboración y empeño, creemos que el entiende bien las necesidades de sus clientes y ojalá en un futuro cercano lo veamos ascender en esa compañia | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ noman YousufI called the service department multiple times because my car broke down and wouldn't start. Each time, I was put on voicemail and never received a callback. I went to another location in the end. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Jessica ParrishExcellent customer service and always available when I need to make an appointment to service my car. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ S TJoel my salesman was very transparent and open during negotiations. Process was fast and efficient. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Scott ThorsonAs always - Chapman came through with excellent service and great communication. I strongly recommend this location at Loop 101 and Indian School Rd. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Andrew DaoExceptional customer service and very helpful with leasing our brand new Ioniq 5. We had been leading Teslas for 6 years previous but got tired of the non-existent customer service with Tesla so gave Hyundai a try and loved it. Micah and Andres were amazing and made process very easy. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ My Chevy SpecialistClint in service is an excellent advisor with great knowledge and customer service skills. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Mark PowellWould never buy a car anywhere else. Sales to Service are the best. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Shannon CollierI haven't quite purchased a car yet but I can say that Maurice at the Hyundai dealership was amazing in getting us to test drive the Ioniq5. This guy knows his stuff! He was super friendly, very personable, and not pushy at all. Knew all about all the features of the car and was excited to show us. Would highly recommend working wit | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Carter DoyleI never thought much of dealerships until I came into Chapman Hyundai - Diego Felipe was outstanding and helped me have the perfect buying experience! He also has a naturally great sense of humor. I strongly recommend him and Chapman Hyundai, especially if you’re buying used! | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ hamid hojjat kI recently bought a car from Jim Trafficanta, and the process was fantastic. He was honest, transparent, and incredibly helpful throughout. The car was exactly as described, and I felt no pressure to make a quick decision. Jim made the experience smooth and stress-free. If you’re thinking about buying a car, I strongly recommend Jim. | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ stephanie boyerYesterday I purchased a 2025 palisade from Chapman Hyundai Scottsdale. This is the second time that I have purchased from them in the last two months. Jesus is an outstanding member of the sales team. He went above and beyond on his day off doing research to find me exactly what I was looking for. And he delivered 100%!! Thank you so | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Carly ReillyDiego made it an easy car buying experience. He listened to what I wanted and was fair and personable. I highly recommend. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Jordan ArankiJulio and the team at chapman were very professional and transparent. Made the sales experience very easy!! Highly recommend seeing them for your hyundai needs! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Kris MontgomeryThe best new car buying experience I've ever had. I highly recommend Chapman Hyundai and go ask for Marc Delaney!!! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Anthony OrtegaGreat place for service. Prices are very competitive with local shops. Might as well have it done right the first time. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ UnkownThey don't replace any missing parts on their used vehicles. They also "require" you to pay for tinting the vehicle even though it already has perfect tint - their excuse is that "it's on their website"....complete dishonesty, unprofessional and a rip off! They have a rude attitude too. If you don’t want to be taken advantage of, sta | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ AKJoel called me right on after I sent an inquiry for info. We have a great start to the end. Joel is professional, patient, and knowledgeable. Thanks, Joel. I would also like to extend my gratitude to the sales manager, Matthew and Finance manager, Alejandro, for helping me complete the purchase to my satisfactory pricing and signing. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Steve SchmidtGreat service. On time and well done. Skipped dealer I purchased from for no response. Chapman treats me great. Next time purchase from them. Love mu Santa Cruz. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Tim CollinsHad trouble getting into the Hyundai dealer I bought my car from, so I called Chapman and got in later that same day. They were great to work with and was in and out in about 90 min or so. Amanda Dell is a great Service Advisor to work with. Would recommend Chapman Hyundai Scottsdale's service department for the quality of their | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Chris TalbottChapman Hyundai Service Department does a great job managing my services. Amanda Dell, my Service Advisor, is very attentive and professional in her duties. For you snack lovers, there is a plenty while you wait and even fresh popcorn. I highly recommend this Dealership’s Service Department. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Irving RipollI have been working with Joel on my purchase of an infinity, and he has excellent customer skills, answers every question, and helps you in any way he can. Chapman you have a 5 star employee there. Thank you Joel for assistance. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ MK CullenI had a recall on my turn signals and the Tucson location off of Oracle blew me off several times, so I called around Phoenix because I was determined to get them fixed. I called and spoke with Lindsey & then Marissa & they were super pleasant, but no one from service called me back. I called one more time because I knew they were ve | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Terry RiggsI got help from jim Trafficanta to get my brand new 2024 Elantra and he handled everything efficiently and professionally and talked me through the whole process to make sure I understood my deal and my rates correctly, all around great human and highly recommend him to anyone looking for a new vehicle. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ brkrause55Diego is the man! He made the car buying experience pleasant and we were very grateful for his patience and honest communication. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Scott VossExcellent communication by Service advisor Clint and very fast service! | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Wayne salstromTop shelf people and organization. Purchase was quick and easy. Salesman Diego Felipe provided an awesome buying experience. Highly knowledgeable and caring. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Shonell ThomasMy boyfriend and I went into this dealership to trade-in our vehicle. We were greeted by Diego. Meeting Diego was like meeting up with a long-lost friend who we hadn't seen in years. He has the best energy/vibes that made you feel immediately welcome and comfortable. Diego made this whole process super smooth, giving us all the infor | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Jared CoxThis was my first time at the Chapman Dealership. I had a really smooth experience with my car service. The service advisor was great and everything went well. He even offered to wash my car for me. While I was waiting, I was watching the other customers interact with the different service advisors. It was impressive what a great job | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Pat SaulinaGreat service at Chapman Hyundai. Met me at the car, kept me informed of needed service. Very nice, clean waiting area, Wi Fi service, beverages, snacks. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Joan ThompsonWe have a 2024 Tucson Hybrid Plug-in which we love but the vehicle does seem to have a charging challenge when using the standard plug-in issued by Hyundai during this very hot summer. We have experienced inconsistent charging when the charging is done at night in our garage. I believe the service team did everything possible to iso | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ EmreNOT WORTH THE HEADACHE. Get your service done elsewhere. I can ignore the having to constantly remind my service advisor to file the proper paperwork, order the parts, AND not texting me when the car was ready (instead saying oh yeah it’s ready when I texted asking how much longer), but I just opened the hood and found a toolpiece so | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Anuj MulikQuick, easy, effective. Professional and friendly staff | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Wayne salstromTop shelf people and organization. Purchase was quick and easy. | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Becky LopercioScottdale Hyundai is an excellent dealership and we loved our salesman Marc Delaney. He couldn't have been more helpful. We love our electric Hyundai Ioniq 5 limited?? | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Isaac AllanaremI had a great car buying experience with Yannick Sesonga. He’s a knowledgeable advisor, showed me a great selection of cars, and is very patient. If you go to Chapman ask for him and he’ll take good care of you. | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Laurie RalstonI'd like to give Chapman Hyundai 5 stars, having had a good experience buying from them before, however... My grown son asked my husband and I to go look at a used Elantra at Chapman Hyundai about a month ago. The car he looked at was like new, low miles with a great price. The salesman, Perry, was awesome - friendly, low key, and v | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Paula ParsonPerfectl and easy purchase. Jim T was attentive and responsive to all our concerns. Dale in finance made leasing this vehicle the right way to go. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Larry BleichrothEverything about our buying experience was great, especially our salesman, Yannick Sesongs. SO HELPFUL!!!! Our new vehicle is so amazing but requires a lot of learning and Yannick is so patient. He addressed our needs and set some things up for the old people needing to learn a lot!!!! | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ George/Lisa Ester/HadleyClint was our service attendant and could not have been more professional. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Kim JohnsonStaff was friendly. Time for service was slightly longer than originally quoted, but the waiting area was comfortable, so not a huge issue. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Nicolle TurnerFrank at Chapman Hyundai was so helpful and made sure I was taken care of! All of the staff there were super nice and helpful as well! | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Bjorn NorstromMy daughter bought a car there in May with nitrogen filled tires. One tire was just low on air so she went by the dealership. They took immediate great care of her and topped off all 4 tires with nitrogen and had her back on the road within a few minutes. She was so happy to get immediate help and that she felt treated as a very valu | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Aleah CastilloFrank was accommodating all throughout my service. He made my experience very quick and smooth. Would recommend! | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ MikeMarc was above and beyond. Best sales experience ever. | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ LI went to Chapman Hyundai, after I replaced the BCM myself (body control module), to get the computers synced so the key remotes would work again. I was happy with the actual service provided though it was too high. I would have given 5 stars but then I noticed something on my bill. I accepted the "complementary car wash" during the | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Cole DellisantiBig thank you to Jesus Gutierrez for helping us out with purchasing my new car. He was very informative, and willing to work with us to get the right price for our budget. Also just a very friendly guy | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ P ColganAfter discovering the damage to my 2022 Santa Fe was major, Jim Trafficanta in the Upgrade Center spent the better part of his day helping me figure out my options. He was very patient, anticipated where I'd need help and ultimately helped me transition to a new 2024 Tucson hybrid. I can't thank him enough. The Finance Manager Dale T | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Anaiza Car.Diego & Caleb hooked us up! Came in searching a certain vehicle and was provided with Diego, highly experienced, answering our questions and providing us support with his nearly two decade experience. Happy with our purchase and new take on the road that benefits us as a family. THANKS CHAPMAN. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Michael DellisantiJesus Gutierrez was great in assisting me with a price that I could afford. He was very helpful and informative, and he listened and responded to all of my questions and concerns. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ D.K. EVANSGreat service department. Fast competent people. Advisor said it would be about 1 hour and it was 55 minutes. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Cat LamyA neighbor referred me to the dealership and Amanda in the service department. I called dealership and asked for Amanda, she took my call and scheduled service for the following day. There was a recall on the car I was unaware of that fixed the issue I had. They sent me home in an Uber, fixed the car, picked me up in an Uber three ho | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Gerhard RussakI switched from Hyundai North Scottsdale to Chapman because the service is so much better. Service advisor Clint T, is very knowledgeable, friendly and efficient. Since then I bought a Hyundai for my wife at Chapman. Overall, I am very happy with this dealership. Gary | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Ashley TrojanekThis was a great car-buying experience! We were purchasing my daughter her first car. Our salesman, Donald, helped us find something that was safe and reliable. He walked us through all the car's features and even called to follow up to see how we liked our new vehicle and if we had any additional questions. The finance manager, Bria | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Ash CharleyGreat services!!! Especially Marc! We loved him and he made us feel comfortable with everything we had questions about. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Alexandra KholinaGreat friendly service and sales departments, knowledgeable and supportive staff! Always eager to help with explaining and also free car wash with service ! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Jordan GodfreyWe have purchased multiple vehicles from this location. Donald and Blake make the process super easy. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Axel WittenroodService,was very curious and helpful. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Chad MandtVery impressed. We will certainly be back! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Winter IckesYannick was amazing! Showed us our options at his desk, showed us the vehicles in person, and let us test drive the vehicle. After the test drive he made sure we knew all of the features of the vehicle. Made the paperwork seem less and got us in and out there! He cracked a few jokes with us as well and made the process fun. Highly re | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Spring IckesI recently had the pleasure of working with a remarkable sales consultant, and I felt compelled to share my experience. From our initial interaction, it was clear that this consultant stood out from the rest due to their professionalism and in-depth knowledge of their products and services. Right from the outset, the level of profes | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Tonya StrahanYannick Sesonga was a wonderful salesman. He made this process smooth and easy. Told him what I wanted and he directed me to exactly what I wanted.FIVE STAR rating all the way! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Sabrina WasemJesus Gutierrez was amazing for us and worked with us to get the car we wanted. I couldn’t have asked for a better salesman who was knowledgeable and showed us all the information to make sure we made the right choice. Thank you Jesus! | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Tom KochkaAmanda in the service department is top notch. She’s friendly, efficient and pays attention to details. The rest of the staff is great too but since we’ve had her the last few times I thought I’d mention her specifically. The pricing of the service is a bit high but that’s pretty typical of every dealership so it doesn’t bother me | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Kendal LeganI worked with Jesus Gutierrez on purchasing a new car, he was a pleasure to work with and made sure I was as informed as I could be before working with me on the purchase. Definitely would come back again! | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Kim LGreat service experience! Thanks to Doug and Amanda! | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Henry Kosciuk3rd car bought from Chapman. Love their professionalism and knowledge in Hyundai products | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Edward knoxThe service was in and out, very timely. Roberto was quite efficient and knowledgeable in helping with my service call. Thanks | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ L. SMITH (RED)I want to thank Maurice for all his help with helping me make a informed decision to trade my 2018 Tucson for my now new 2014 hybrid Tucson. Matt was great with walking me through the final financial stage he made my day. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Sharon ElliottAmanda helped me before my appointment by showing me how to find my miles per gallon on my car!! Also fast service! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Cassie GelmanovichWe love Jim Trafficanta at Chapman Hyundai Scottsdale! Both my husband and I leased Santa Fe hybrids back in 2021 and Jim helped us transition at lease end. He gave great advice and truly has the customer's best interest. My husband ended up buying his car out and I turned mine in. Jim helped us figure out which was the better vehicl | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Kirk SteeleAdvisors are amazing, the online system is also super cool. I can approve items and oh before pick up. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Denise CaseyI just leased a new car from this dealership. My sales rep was Jim Trafficanta...What a guy! He assisted in every way to make leasing a positive experience. He "went to bat" for me regarding my trade-in, and answered all questions about the entire process. He was instrumental in me making my decision to lease from this dealership. I | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ SophAndyGGmaGrandson's new Elantra N 2 months old was totalled by a guy who took a STOP sign! Dan at Chapman went out of his way to help me with info to help my grandson purchase another Elantra N. Once my grandson and Dan communicated it was a done deal. Dan understood the situation and gave him good numbers. THANK YOU Dan!! | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Steve PlatzWorked with Yannick. Was unsure of exactly what vehicle I was interested in, but he took his time letting me test drive multiple vehicles while explaining the various features of each. Was a great experience and would recommend visiting him to anyone. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ stephanie boyerI worked with two people at Chapman's, Jesus, and the financial associate Mr. Taylor. They were not only incredibly helpful , they weren't pushy. And they literally got me an amazing amount. For my trade in . And into a brand new car . But what was even more amazing is they didnt just sell me car and forget about me, they reached out | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Colin GJim Trafficanta was absolutely fabulous! He really took great care of us. Our credit is beat up and he got us into a short term, low cost loan, on a great car. He really looked out for our best interest. Everything went quickly. He communicated well, was detailed the whole way through. Got our new used car cleaned up with tires a | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Meriah YoungbloodDiego was great! Very nice!! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ LH AZDiego is the best!!! Very professional!!! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Rita AnahieGreat experience. Definitely will come back. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Maria AlvarezGreat service!! Very friendly and helpful customer service. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ AKJoel called me right on after I have sent inquiry for info. We have great start to the end. It was a blessing I have him on buying a hyundai Tucson. Great experience with Joel even though it was late in the evening. No reservation on recommendation. I would buy another vehicle from him at any time. Joel is professional, patient, and | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Brooke MarksI bought my car here and have had it serviced for here the last few years and the service is always great! I am greeted right away and they have me in and out in a timely manner each time. Everyone is very friendly and helpful. Very happy with the service! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ kylie haasYannick is the best! Helped me get the best deal! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Ashish PAmazing customer service and great experience in the showroom, process of buying car was simple and quick, Big thanks to Jim Trafficanta for making the whole process so easy. I was In and out of the showroom within 3 hours. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Binny KhanGreat experience. Our sales rep was Yannick and he made us feel welcomed, provided us with detailed info and answered all our questions. Highly recommend! | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Megan HartwellYannick Is very personable and friendly! Offered us coffee and snacks! Made the end process of purchasing our used car so so easy! I absolutely am in love with my car!! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Eugene GelmanovichI had an excellent experience working with Jim Trafficanta at Chapman Hyundai to buy out my lease. Jim was incredibly kind and made me feel like a priority throughout the entire process. He ensured everything was taken care of and made the whole experience easy and stress-free. As an added bonus, he even gifted me some delicious spic | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Cynthia RickettsVery friendly, yet professional with the work completed at a reasonable time. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Jack SchwarzOver the past few weeks, my wife and I came to the decision that it had come to a time in our lives to once again become a one car family. Last Saturday, with a recommendation from a close friend, I went to Chapman Hyundai here in Scottsdale and met with a super cool salesman named Micah Carrier. In a very short time, we negotiated a | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Harrison SherisI recently purchased a car from Jimi Trafficanta, and I couldn't be happier with the experience. Jimi was professional, knowledgeable, and genuinely committed to ensuring I found the perfect car. He patiently answered all my questions and made the entire process smooth and stress-free. I highly recommend Jimi for his exceptional serv | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Rob BentleyAmanda was awesome. She provided me the best customer service that I have ever experienced in 40 years of trips to Dealerships. Go, go, go! | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Jordan RichMaurice was so great to work with! He was extremely informative, never pressured us, answered all of our questions and concerns and if he didn’t know the answer, he found out for us. I’d buy another car from him again in a heartbeat. Such a great experience! | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Samantha ScharnickService was quick and staff were friendly. Best Hyundai dealership I've been to. Will be my go to from now on. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Eduardo OlivaresGood experience on car purchase. I expect more fast approval and the delivery off the car took soo long. But other than that very good service | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Siddhartha Goel7/24/24- Manager rating is 5 out of 5 and he called and honored my complimentary oil change understanding the gap and mistakes from either side. They now have come with proper live video recordings and snaphsot of work they do. Only problem I see for customer visiting this place from far distance need to pay for ride as their policy | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Aaron LeGrandGreat technology to monitor and approve your services for your vehicle. Services are about twice as expensive as an upstanding place like Christian auto brothers. Also was very disappointed when asked how I was paying that a credit card they add a 3% fee to the transaction. This is part of your cost of doing business. And because you | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Austin LevyIncredible service and very easy car buying experience. Jole and Matt were both amazing and took care of me the whole way through and made me feel very comfortable about my purchase of my ‘24 Elantra. Will be back again to get the wife a new car in the future! Thanks guys! | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Larry BettisGreat car buying experience, Jim Trafficanta was great to work with. I would highly recommend. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Angela HollowayChapman’s service on my Hyundai Kona has exceeded my expectations every time! | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Charla McDanielThank you Shawn for going above and beyond during the purchase of my 2022 Santa Fe! I appreciate your help with financing, having the car detailed, full tank of gas and explaining all the features. Love the car- thanks again for coming through for me! ?? | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Dennis GoeStaff were all very friendly. Ryan was my service advisor. I got two recalls fixed. Mechanic got some oil on the Alternator so they replaced that for free too. I paid for a new Alternator-Serpentine Belt, only the part because it had to be removed anyway with the Alternator change. So around $50. With tax. A great deal. Honest mechan | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Valorie SynwoltJim Trafficanta, Sales Manager Upgrade Center is an excellent sales representative. He was extremely cordial, helpful, and informative. I am grateful. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ EvanI am enjoying my brand new Hyundai Sonata! Jim Trafficanta is the man to see! He made the buying experience a breeze and did all the hard work! Mr. Trafficanta is the number one guy to go to! I will definitely recommend Jim to anyone in need of a vehicle he is excellent at what he does and makes the experience worthwhile! Everyone kn | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Matt MullisI want to preface that I have had phenomenal service here in the past. However, two inexplicable situations have also happened prompting this review. 1) went in to get a hole in a tire patched. They said sure no problem even though they were going to charge $60 bucks for it. Then they called trying to spin some bullcrap that the hol | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Tom PanteraI talked with the sales guy.I think his name was Jim.And he was great . Very informative, low key. I was just there to get my oil changed but while I was waiting, I found out a lot about some vehicles I was interested in. thanks. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ audrey wohlfarthTest drove a car with Diego! He was so helpful & I’m very thankful for the experience. Thank you!!! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ NoahJesus Bello is the best. Helped me and got me what I wanted. Definitely recommend him!! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Shari SpenceIt was time for my Mom’s oil change, tire rotation, and a surgery follow up appt. I decided to make the Chapman appt for an hour after her Dr appt thinking that would give us plenty of time. Well, the Dr was on time and we got to Chapman VERY early for our 2 pm appt. No complaints from our Tech Dylan and he helped us check in right | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Esther HunterMicah Carrier got me into my 2024 Tucson! He is AWESOME! Best buying experience I have ever had in a car dealership! No pressure. Micah was knowledgeable, professional and able to answer all my questions. He helped me get my phone set up and said if I have any questions just give him a call. I wasn't there all day feeling like I | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Don DowneyGreat salesman Jim Trafficanta extremely knowledgeable and courteous great overall experience at Scottsdale Chapman Hyundai highly recommend! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Paul BomongcagDiego made it happen. Great customer service! Didn't take long to find and purchase a car. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Paul WilliamsExcellent experience. I actually had funfor the entire time I was at the dealership. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Siddhartha GoelUpdate: 7/16/2024 They denied my complimentary oil change service saying I passed date. I visited on Feb 2024, they said next I need to come on Aug 1st, I clearly asked them if its fine to come after July when my 3 yrs window passes, they said as long as you are not breaching next oil change date or miles I am good. I called them on | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ gail jacobsYannick and Spencer were so helpful, polite and knowledgeable. I have bought several cars in the past and their demeanor and knowledge was exceptional. I have also purchased two other vehicles from Chapman and this transaction went so smoothly, I was impressed. Thank you Chapman for hiring such qualified personnel! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Maria DeFilippoWhat a great dealership.I’m moving across the country.and i needed an oil change.They treated me very nice. Comfy waiting area and boy do they have A LOT of people working there. | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Doug Moore Gracie ArizonaJim the upgrade manager helped us through the entire process and made it a very pleasant experience. We will definitely be back!! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ abdellatif oulhajA very bad service. I was waiting two hours and a half for an oil change. My car was done 30 minutes earlier, but no one contacted me. when I complained, they gave me the keys and they told me I am good to go. When I reached home the car started leaking oil. When I called and complained, they said they are busy, and I only can leave | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Darwish RahimiThey are very successful and very experienced. I really appreciate them | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Tom SuciawanYannick was great, this was by far the fastest and most pleasant car buying experience I’ve ever had. Caleb had me in and out of the finance room in 15 minutes, but Yannick was truly the standout here as he was no nonsense and got us the price we wanted with no haggling. He even went above and beyond by working with me on the deliver | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ J KGreat experience with the salesman, Yannick. I helped my friend lease a vehicle and I could honestly say Yannick was the most honest and chill car salesman I've ever met. No games, straight to the deal. One of the best experience at a car dealership. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Daniel MurphyThank you so much for your help today!! We arrived to the dealership and we were not bombarded or waved in to meet some sales associate who was obviously trying to move inventory. We would like to take a minute and recognize your professionalism and your no pressure attitude. You gave us the information that we needed to make an inf | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ James LoganShawn Sicari explained everything with what felt like his love for his job. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Robert C Villela (LiLr0b82)Awesome service advisor every time & even got a video explaining the 70,000 checkup from back to front of the vehicle. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Abbie BelievesI received exceptional service... even before I stepped foot in the place. Every person gave me a warm welcome... Mr. McAleer in particular showed courtesy and professionalism from his first word, throughout and until the deal was closed, answering all my questions and addressing my concerns with respect... his service helped me make | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Karthik BodducherlaYannick- is an amazing guy, listens what we exactly want and he helped me in getting the car | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Krishna KeshavI didn’t had a great experience at this dealership. The sales person wasn’t interested in showing the vehicle. He said the car was available and once I went to the dealership he said the car is not there. They weren’t showing any interest. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Karolyn SwitzerI recently purchased a 2024 Hyundai Ioniq 5 (my first EV) from Scottsdale Hyundai and was completely delighted with the level of service I received. When a woman shops alone for a car, she never knows whether or not she’ll be treated with respect for her general intelligence and knowledge about the vehicles in question and what she | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ roxana rodriguezGreat services. Diego assisted me with my new purchase! He made sure the process was easy and convenient for me. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Diane HensonAmanda is absolutely the best service advisor!! She always knows exactly what I need and makes sure it gets done! She is so professional and efficient and has a wonderful personality! Lisa makes the whole service experience as good as it could possibly be! | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Nick PiccoliMaurice was an excellent sales person. Knew everything I needed to know. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Tom ScrivenMaurice at Chapman Hyundai Scottsdale, and his manager and even the finance department went out of their way to find the car i wanted and made the process very quick and easy. | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ John SirolaMy Son, a US Army Vet took his car in for repair because the AC blew hot. There was a $250 diagnostic charge. They said compressor need replacement.A few weeks later same issue and a difference part (hose) needed replacement, a few weeks later the same issue and a different part needed replaced (condessor). Again same problem. 4 | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Connor BurnsGreat service and pricing. I’m usually hesitant going to dealerships for service from past horror stories about price gouging. But not here! Very fair pricing and great service. Francisco was very helpful and knowledgeable. He made the process very smooth and easy. | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ Henry GoodenAmazing experience, got a new car and Yannick was awesome. If I need a new car hopefully not soon (lol) but will definitely come back and see. | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ Lisa AroninThank you Yannick and Chapman Hyundai for making my recent purchase fast and easy. You exceeded my expectations throughout the entire process. | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ mary martinezI have never had a bad experience with chapman hyundai they are always great there thank you Amanda Again for your help with my car sorry for interrupting your lunch | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Ash ShehataWe worked with Yannick and we came in at 30 minutes before they closed and he was patient with us and we saw roughly 10 cars before we decided on the one we wanted. One of the best car buying experiences that we have had in the past 20 years. The finance process was fast and painless. absolute joy! | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Dan DillnerBuying my New Ionic 6 from Micah at Chapman Hyundai was the best car buying experience I’ve ever had. He and sales manager Andres went above and beyond to make it the best experience. Honest, ethical, quick to respond without pressure, and both damn nice guys. I pass another - unnamed - dealerships on my way to Chapman and they are s | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Carole Reeder SmallEverything was pretty good except that this ended up to take ALL DAY And we had already been there for hours the previous day. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ James CosgroveMaurice is an excellent salesman. He takes all the required steps to ensure that follow up issues are resolved with 100% customer satisfaction. You will have a great buying experience if you request for Maurice when considering purchasing a car. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Kristen CampasanoCame to Chapman Hyundai 3 years ago and got treated so well by the staff. So it’s only appropriate I came back, I was in the need to upgrade my sedan to a suv and I had to come in and see Jim Trafficanta. I met with him some time last year looking for an suv but it just wasn’t the time, and Jim was honest and a helpful salesman. I h | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Karen NicholsThis was the best experience I've ever had buying a car thanks to Jim Trafficanta. He didn't pressure us at all, gave us a very fair deal, and helped make the finance process quick and easy. When we picked up the car today, he took his time explaining all the features and made sure we didnt have any additional questions before we le | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Doga Damla DemirDale, Yannick and all the other staff who helped us, I want to thank you all. It was the first time we got a car in US and we traveled so many dealers and all I can say that If I were to choose a company to buy a car from, I would choose this place again thank to its staff. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Danielle SalmonI've been to Chapman Hyundai Scottsdale a few times since buying my Elantra in 2021. I seriously considered selling my car before going to Chapman Hyundai because of poor service at other dealership service departments. The professionalism of everyone here is why I still drive a Hyundai. The waiting area is clean and comfortable. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Christine CarsonChapman is such an excellent dealership. James, my service associate, was fabulous. He let me know exactly what to expect and it actually only took about an hour to complete my first oil change service. I highly recommend them. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Tyler FrostNick helped me figure out my problem. There was a Branch suck underneath the car causing a rubbing sound and I thought I may have needed new brakes. He removed the branch, gave me a free oil change and washed my car without trying to sell me anything. Typically dealerships will try to sell you stuff that isn’t needed but he was actua | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Leon JohnsonThus place is awesome. They are very understanding to your needs and what your looking for, fir the budget you're in. I'll definitely recommend chapman to my friends. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Kivanç YangiYannick is a great guy helped us a lot. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Zurayah Ahmedi took my car into service after a long car ride from tennessee to arizona and halfway through the trip my AC compressor went completely out??????? took it in the next day they were all very nice the service guy we had was francisco ramirez he always updated us to when the vehicle would be ready! the nicest dealership i’ve been to. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Nick FeldkampWorked with Nick in the service department and he was incredibly helpful, gave honest feedback and followed up consistently with updates and information. Couldn’t have been more helpful. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Coby RandallMariuce helped me in everyday from customer service to getting me in and out fast with my new car love it and go see him | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Msashleigh ChabertMy salesman Shaun was the best! He worked with me with numbers and my trade in. He was upfront and sooo helpful would recommend!!! 10 out of 10 experience | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Alea HermanJesus Bello was an awesome salesman who helped us get a great deal on our Jeep Compass! He was very professional and helpful. We didn't feel pressured into anything and got the deal we wanted. We will be be coming back to Chapman in the future. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ CHighly recommend. Jeremiah Yonas was our salesperson and he was absolutely phenomenal. Highly recommend. | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Julie IngallsJames was my Service Advisor for a recall repair and what a surprise! He was not pushy, he explained everything to me so I didn't feel like an idiot when I asked questions. He was very knowledgeable and thorough in presenting the list of things that need to be repaired on my car. I felt like I was in competent hands and that has N | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Carrie McgrawI would like to thank Jim Traffic anta for being so helpful and knowledgeable with my daughter's needs. There was no pressure on her for her first car buying experience! He really went above and beyond for her! I will definitely refer family and friends to him! Sincerely, Carrie | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Riley McGrawI want to thank Jim Trafficanta for all the help he gave me on buying my first brand new car! He made me feel so comfortable during this whole process and never did I ever feel pushed or persuaded into buying something I wasn't ready for. I'm so happy with the choice I made! I will be referring him to family and friends for sure! | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Gloria BaumGreat staff and service here at Chapman Hyundai Scottsdale. Love our Hyundai Santa Fe and finally found the best place (out of the 4 we've been to) for servicing. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Nathan StricklandHad a pretty easy and seamless experience at Chapman Hyundai. They had the only model, color, and interior I was looking for in the valley. They knew that and probably could have tried taking advantage of me but they gave me what I wanted for my trade and everything else lined up well. Perry Taylor did a great job getting me set up. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Ken MikeskaGreat Service with very friendly employees. Excellent waiting area with plenty of drinks & snacks (fresh popcorn). My car was completed at a reasonable time. Highly recommend this dealership and stay away from Horne Hyundai in Apache Junction. Thanks so much | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Molly CEdit: As you can see from their response they completely passed blame to something different. The problem isn’t the car being registered in AZ. The problem is yall chose to use the bank in AZ when I specially asked for it to be from the one in NM. All you needed to say was “we are sorry for the miscommunication”. It’s not that diffic | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Molly C*OUT OF STATE BUYERS BEWARE* Arizona dealerships only use electronic registration information & automatically registers the vehicle in AZ. it’s been over 3 months since I’ve bought my car and I still haven’t been able to get the title transferred over. I understand how you’d think it’s the banks fault but I purposely asked my sales m | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ EricaDiego Felipe was awesome! Highly recommend him as a sales person. ?????? | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Jacki ScottDiego was such a great sales person. He showed us every type of Sonata I asked about. Drove the vehicle and he explained every feature and answered all of my questions. Highly recommend his service. Easy to talk with and personable . | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Kendasha WilliamsDiego was great easy to work with and got me in the car I wanted he’s the best part of Chapman Hyundai Scottsdale | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Gevin GonzalesI recently bought my first car from Jim Trafficanta, and the experience was fantastic. Jim was incredibly friendly and helpful throughout the entire process. He was very understanding of my needs and made sure I felt comfortable with my decision. Jim is awesome and I highly recommend him to anyone looking to buy a car! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Andy SessionsJim was amazing and made the experience has smooth and easy as possible. Highly recommend! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Holly CookI had a great experience with this Chapman. Diego was very k8nd and helped us to see the cars we wanted to check out. I was able to drive the highway and on city streets. We even drove tye back lot looking for a car I was interested in but not ready. There was no pressure to buy or sales hype. I was able to have them hold the car wit | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Tara BDonald and Dale were great to work with. Made the car buying process so easy! | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Shandy RayI had a positive experience trading in my 2022 Hyundai Kona for a 2024 Hyundai Ioniq 5 on Memorial Day, Monday, May 27, 2024. Maurice from the sales department helped me consider all of my possible options when it came to trading in my vehicle. There were a vast assortment of vehicles to consider. With the help of Maurice, I was able | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Mark MellisEnjoyed meeting Maurice and his personable and professional demeaner. It made by purchase experience very relaxed and pressure free. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Tate MiyasakiThe experience was definitely a customer-focused experience. Jim runs a great team at Chapman, with a focus on non-pressure, straight-forward pricing, and customer-happiness thru-out their ownership (not just the sale). Yannick took great care of me throughout the whole process. AAAAA+++++ | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Natalie LaraBest experience I’ve ever had purchasing a car, as a younger adult this can intimidating but Maurice took care of every worry I had and was extremely informal on breaking down every detail but in a timely manner! | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Aaron KeelDiego was really helpful with connecting me with the right car and letting me know how all the financing worked. He definitely was friendly and had my best interests at heart, instead of just trying to push a sale through. Everyone was super helpful with the whole process. I’m so happy to have my first car buying experience with them | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ james HerrmannVery friendly. Didn't feel was getting ripped off as in some other dealerships. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Raye GuevaraI’m always taken care of here! You can tell they actually care about their customers! Nicholas is awesome! | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ David HepburnNo pressure, very respectful and courteous. Excellent experience. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Mark KolmanOutstanding experience at Chapman Hyundai. The battery on my Ioniq 5 was failing. Another dealer - unnamed - found nothing wrong and told me that 120 mile charge was "normal range." Amanda Dell at Chapman Hyundai Scottsdale was able to have her technician identify the problem and start the process to replace the battery. But in t | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Tyanna ThomasAlways super friendly and accurate with how long the oil change takes (although 75 mins is still kind long) they have good snacks, drinks and entertainment while you wait! Also- I appreciate that they keep you updated while your car is being worked on, and they text & send videos of exactly what my car looks like underneath. This mak | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Hung HoangWe came to buy a new EV, the sales man Maurice was extremely knowledgeable and very polite. He walked us thru every feature of the vehicle and provided all supports after taking the car home. Thank you again Maurice | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Chef Danny AKA Medicated ChefGreat service and snacks. The appointment system is awesome. | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Tom SwedbergExcellent service and customer care experience! | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Stanley Smalewitzgreat service, helpful staff (Amanda) and good cominication. Only negative is added 3% charge for using credit card to pay bill. who carriers over$2000 in cash ? | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Fashion WattsPurchased my second Santa Fe from Yannick. Sales and service were great! Easy purchase and love my new Santa Fe! | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Pedro HernandezToday I came in with my sister to help her purchase her first car. And let me tell you, Yannick Sesonga is your go to guy ! Was very respectful and happy to say he did not waste our time!!! Straight to the point , in and out with a great deal for a first time buyer ???? Thanks again Yannick! | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Mark Chamema (NativeMarkyMark)We worked with Marc he was super helpful and knowledgeable. No pressure tactics and works with us through entire process. Hopefully going back again soon. | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Mike BishopWonderful used car buying experience with Chapman Hyundai. Even though I did not buy a Hyundai model they treated me well throughout the entire experience. Jeremiah was excellent and overall very responsive online and got me into the store. From there Shawn was awesome and to the point. He was very knowledgeable and up front a | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Francya ZamudioGreat service! when we came to purchase a car for my sister in law, Yannick Sesonga helped us out and worked out a great deal for her. She was a first time buyer and was able to lock in a great price for her :) ???? | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Nick QuanWe bought a used car for my son this past weekend. Maurice was a pleasure to work with - professional, knowledgeable, and easy to work with. Never experienced any of the pressure that you sometimes get at car dealerships. Would definitely recommend working with him if you're looking for a car! | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Michael CaplanJim Trafficanta worked with me to get me into a new Hyundai (Kona Electric). Jim was very transparent during our negotiation, and he made a very fair offer for pricing. The car I wanted was being shipped, so Jim couldn't guarantee the price, but he made the best estimate he could of what the price would be. When the car arrived, the | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Jeffrey EarlUpdated: 5/30/24 Turns out - these guys have been programming my service light to come on earlier then the recommended service - so they get credit for the service work - and my 3-Year - 36,000 service warranty - is used up. And - it’s not just that it happened. It’s the way they told me with “from now on you’ll have to pay” with | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ b tJim Trafficanta was very patient and truly professional. This was the third car purchased from Chapman Hyundai and will definitely go back. | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Jesus Torres CesenaDan McAleer was so helpful and made sure we were taken care of! Go to Dan | Read Full Review5/26/2024 12:00:00 AM | Google
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★★★★★ Lauren Tompsett (Lo)The best part of this experience was our sales person Maurice. He was wonderful and kind. He was very knowledgable about the different cars and their features as well as the different packages that were offered. He stayed late with us to make sure we got the car of our dreams. We would definitely go back to that location for him and | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Claudia GonthierI had met Jari, Service Manager at Chapman Hyundai in Scottsdale, in the dentist waiting room. I told him of the bad service experience at the Hyundai dealership on Camelback I Phoenix. He assured me that I would receive excellent service at his location. He introduced me to Amanda Dell. She did not disappoint. I felt she unders | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ SUDIP CHAKRABORTYI had a great experience buying a 2017 Hyundai Elantra at this place. Yannick is great at what he does and made the entire process rather easy for me. I had done some research on the car I wanted to get before stepping into the dealership but he made sure the buying process was a smooth one. | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Alixandra GiordanoI went for a quick oil change and update on my car and Nick was very polite and made sure my car was done within an hour! | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ khadija brownI had a great experience here! Micah is the salesman who help me out. He was very knowledgeable walked me through the whole process. It was very quick and easy process. | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Sudeep SI had a great experience at Chapman Hyundai. Yannick Sesonga was informative, easy to work with and helpful in helping getting to a deal that I could walk out with on my first visit...!!! Thanks Yannick and Jim T. | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Chloe LangerJust have to say Clint in service is absolutely amazing. Unfortunately my hybrid vehicle was in the shop for a couple of weeks due to a swollen battery however he promptly got me a loaner and provided exceptional service. | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ CheAmanda Sr. Service Writer, Jay, Sr. ServiceTech, and Jari, Service Manager have been excellent during a difficult time with Hyundai Tier 3 corporate. These 3 professional service people went above and beyond to rectify a difficult situation with my vehicle, Sonata Limited 2021. I highly recommend Chapman Scottsdale Service Departme | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Corkey BecksteadService Tech Clint is friendly and knowledgeable. The service was done in a timely manner. Thanks! | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Jacob WebbTLDR: Chapman Scottsdale Hyundai is the best dealer I have had the pleasure of working with. Their service team is exceptional and I want to thank Amanda specifically for all her help. 12/10. I have been having a repeated issue with my Elantra that my last dealer (Earnhardt Santan Hyundai) repeatedly was unable to fix. Not only was | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ James CosgroveMaurice is an outstanding salesman. He is extremely knowledgeable and professional. His taking time to ensure that all our questions were fully responded to from initial contact through after sales request has been exceptional. His participation in the sale process actually made for a positive purchasing experience. I have no res | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ DavidService is fine but $110 for an oil change and tire rotation when I brought my own oil is a bit much. | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ D KwonI came to Chapman Hyundai to see their deals on the Ioniq 6 and see my options to lease or purchase one. I told them I had already driven the Ioniq 6, liked it and wanted to see lease pricing. Their response was unless I was serious and wanted to buy today they weren't interested in showing anything. They also tried their usual smo | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Nimun 1982Today, I went to Chapman Hyundai Scottsdale to trade my old vehicle for a new car. I had the privilege of being assisted by Jim Trafficanta. His customer service was top notch, and he streamlined the whole experience. He was very informative about the car I ended up choosing, and he made the experience a pleasurable one with his prof | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ Lisa WarnerJim Trafficanta made our buying and trade in experience at Chapman Hyundai a pleasure! We got a beautiful new Elantra at a great price, a fair deal on our trade-in and none of the usual haggling or game-playing you find at so many other auto dealerships. Jim was knowledgeable, friendly and efficient. We would highly recommend both Ji | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ Ron FallsThis dealerships service department is outstanding! Especially in comparison to another Hyundai dealership that I was very disappointed with. They are customer satisfaction driven! | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ Trevor CookWe had been shopping for a Chevy Bolt with the new used-EV tax credit for over a month and had some unfortunate experiences with other dealers, related both to their unfamiliarity with the credit and general annoying issues car dealers are known for. How refreshing, then, to finally buy our car at Chapman Hyundai! Our salesman Mauri | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Jake Smiththe new guy at the desk is the best! | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ BJD “BarryD”Jim Trafficanta provided exceptional guidance in choosing our vehicle as well as ensuring the purchase process was free from pressure, transparent and a positive experience. Highly recommended! | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ sOra Oh Leefirst time at Chapman Hyundai. Our sales person was so kind and helpful with the purchase. Only downsize is that I had to spend about 5 hours at the dealer. So, when I went to the back room to sign the documents, I was in hurry signing up and done. I spotted the interest rate was different than what I signed with the sales person. I | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Anne EWe worked with Joel who was knowledgeable about the Hyundai Ioniq 5 and very helpful when we had lots of questions. He was personable, sincere and very professional. We left Chapman Hyundai with quite a different feeling from what we have had with dealerships in the past. Ask for Joel and you won’t regret it. | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Jason DubinShawn was great! The stars are solely for him. Very helpful and listens. Blake in finance literally ignored everything we said. I’ve actually never experienced anything like it before and I work in a sales environment. When I say ignored, I mean that after declining a certain coverage 3 times he acted as if he didn’t hear anything an | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ SeanBest dealership I've ever been to. I didn't even buy my Hyundai here but I've had nothing but great experiences with their service department. Next time I buy a new car this will definitely be my first stop. | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Louis O'ConnerJim T was professional and very helpful in getting the answers I needed to invest in a Hyundai Ionoiq 6. If he didn’t have the answer he made sure to find it and get back to me in a timely manner. Don Williams was pleasant and very knowledgeable about the car itself. The dealership was no pressure. Glad I leased my car from this deal | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ John FaustWe have had our faith restored in the car buying process by our recent experience at Chapman. The sales department and sales managers worked with us to get the car and financing we wanted in a timely manner. Shout out to Andres for all his hard work. We are very pleased with the overall buying process. However, anyone reading this f | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Tracey CrosbyThe process of buying my new car was so easy with the team at Chapman. YANNICK was awesome from start to finish. Walked me through the set up and functions on my new car before I drove off | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Jessica CunninghamBlake Williams and Yannick were professional, knowledgeable and so very helpful. I was looking for a vehicle that was safe and family friendly for our growing kiddo. They got us in and out very quickly and with the mom mobile I dreamed of. We highly recommend Chapman Hyundai Scottsdale. | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Christy ETook my Ionic 6 in for a quick check after I took a chunk out of the back tire curbing it to avoid an accident. I had 15 minutes and Clint checked it out for me and sent it back, 15 minutes later I was on my way. Just took it in for regular maintenance and requested Clint and he was great again! If you're looking for a great service | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Christine DargeVery cozy waiting area. Clean and quiet. Snacks,coffee and cocoa available for free. Quick service and they washed my car ! | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Bob WhiteWe had Jesus bello and he was very helpful in helping us negotiate and get to a price both of us could not turn down! | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ cheyWe had Jesus Bello and he was absolutely amazing! This was my first big purchase by myself and he made the process so easy. I am very happy with my purchase and so happy he walked up to us and was the one to help us! | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Dayne TaylorJesus was very helpful would buy from him again!!! | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Cory TolliverThe service department does a fantastic job. Repeat customers with our Hyundais. | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Melody Barbeaux-SedikGreat Service department!! Very helpful advisors ?? Thank you, Nick & Yari, for always indulging my concerns, be them real or imagined ?? | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Justin AlI wanted to take this time to recognize Mr. Jim Trafficanta for his outstanding customer service. What a great person he is. One thing that I like about him is that he did not rush me at all . If anyone out there is looking to buy a car I RECOMMEND Jim you wouldn’t regret. He really CARES about customers.Thank you Jim !!!! | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Brian BrazierThis place is so easy and efficient (and friendly). Made an appointment online,. Arrived and was helped immediately. They offered to get me a ride while they worked on my vehicle, but I said that I would stick around. They said "about 2 hours." They were done in 1.5 and didn't try to sell me air or oil filters. They very much could h | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ jesus vasquezI recently just bought a Hyundai Tucson from here and I had amazing help from Jeremiah he made sure it fit between my budget got me the best deal!! | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Margo MarcinkowskiI have called this dealership 3 times over the past few weeks in order to try and get recalls fixed on my Sonata. Each time the very kind person answering the phone says that they need to check with a service advisor about ordering parts to fix the recall, put me on hold, comes back to say that all the service advisors are busy, and | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Aiden FlemingJust bought a new car from Yannick with assistance from Jim. They were great! Go see'em! | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ mary villegasWe found our dream car at Chapman Hyundai Scottsdale and our salesman, Maurice, made the entire car purchase experience the best one ever! | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Thomas VillegasIt's been a while since we purchaseda car, until now! Our Hyundai Santa Fe is a dream on wheels! Maurice was outstanding in helping us through the process and our wonderful finance agent Dale made it fun! Five stars to everyone involved | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Travis OlsonYannick Sesonga helped my by a brand new Elantra today. Very helpful and very informative of the cars, professional and polite. As well he had the cleanest fade. Would totally by another car from him and recommend him to anyone. | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Rachel KayMy experience today at Chapman Hyundai Scottsdale surpassed my wildest expectations and every prior car purchase experience. I was helping my father look for a new vehicle and Jim Trafficanta provided the most incredible customer service experience to us both. He is extremely knowledgeable, incredibly kind, and was very thorough with | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Samantha FarmerI've had so many issues lately with vehicles and typically hate going to dealerships. Going to Chapman Hyundai in Scottsdale has been amazing! They've helped me tremendously and I'll come back for the next vehicle. Ask for Jim Trafficanta and Brian L in financing if you go here!!! They have been the absolute best people to work with | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Farida MartinezExcellent customer service. Cliff was great and professional. My overall experience was very easy and left satisfied with all the work done. Thank you Hyundai Chapman Service Department in Scottsdale | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Tom ScrivenMaurice helped me buy a new car. He was very knowledgeable and helpful in helping me. Find exactly what I wanted. Yes | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Gerald TaussJim Trafficanta was my salesperson and he was excellent from the first time I talked with him on the phone until I drove out after purchasing my new Hyundai Tucson. He made the buying experience very easy, he was forthright and honest and I would recommend him to anybody and everybody. When the sales transaction was finished and I wa | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Margo MarcinkowskiI have called this dealership 3 times over the past few weeks in order to try and get recalls fixed on my Sonata. Each time the very kind person answering the phone says that they need to check with a service advisor about ordering parts to fix the recall, put me on hold, comes back to say that all the service advisors are busy, and | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Alyssa CongeroI had the best car buying experience ever at Chapman Hyundai with Yannick from sales. He was a pleasure to work with, was extremely knowledgeable about the vehicle and we felt like we were family buying a car from him. I would definitely recommend this dealership and Yannick to everyone. The process was so easy, quicker than usual an | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Devin KaufmanWorking with Jesus was an excellent experience. He is knowledgeable, provides honest feedback, and prioritizes ensuring his clients are satisfied and have a great experience. I highly recommend others to consider using his services. | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Roni KeetonA couple of weeks ago I upgraded my Hyundai to a 2024 Elantra SEL with the help of Jim Trafficanta, the manager of the Upgrade Center in the Scottsdale store. I'm not usually one to write a review but this time I really wanted to! Jim is a warm, friendly person who guided me through the process of upgrading my car. It was a fun and e | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Steven KinigsteinThe most thorough and informative service I have ever received. Efficient, quick, and comprehensive. Service representative James Lovering is an ALL-STAR! | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ Jimy GuglielmoI had a great experience at Champman Hyundai Scottsdale. Marc Delaney my salesman was very accommodating and knowledgeable of the used 2018 Hyundai Tucson I was purchasing. Dale Taylor in financing was a pleasure to work with to complete my financing paperwork. Overall great experience!! | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ AriStarted my first contact with Zachary Schroeder and he went above and beyond, great personal communication, management was just as good working with me. Appreciate you guys. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Larry FraizerDid recall work for vehicle was in out in no time | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Ashlee MoreheadJeremiah made the process seamless and easy. Will definitely go back and refer anyone looking for a new car to this dealership. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Faith GouldI visited this dealership all the way from Phoenix to test drive a vehicle that was making bad sounds & needed the alignment fixed. Why would any dealership put a car on the lot that’s not 100% ready? Also, the sales mgr said he could “work out a deal” then tells me the full price of the car with any discount. The front desk operator | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ RyanPurchased a new vehicle and had a great time, Juan, Mark and the finance department were great. Will purchase here again. Thanks team! | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Olivia MurrayDonald Williams helped me out today and I was able to find the perfect car! Super grateful. Had a great experience | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Sandy MoralesI want to give my opinion on the purchase of a Chrysler 300, 2017 and it was the worst purchase I could make because used cars do not give a guarantee and the guarantee they give is very little... the day after my purchase the lights started to turn on that something was wrong and I went to a mechanic and he told me that I had severa | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Jin YuSales rep, Murice, was very knowledgeable about the vehicle and was very helpful. | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ AADITYA PaliwalAmazing experience at Chapman Hyundai. They really are extremely professional and serve to help you find the right vehicle with best deal. @Maurice there assisted me finding the perfect vehicle for me over 3 weeks and offered an unbelievable deal. If you need Hyundai, Chapman Hyundai is the destination. I have visited other dealers | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Tara ReyesWe worked with Jim Trafficanta, or experience was wonderful from start to finish, and quick (in dealership terms). Will definitely refer and buy from again. | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Eric RosenfeldJust bought a car from these people, and while I do not normally write reviews on car dealerships, I am leaving this because mine was an extraordinarily good experience. Most of the time car dealerships can be very predatory. Salespeople tend to wait like hunting wolves in front of the door and pounce on you when you get close. Then, | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Andre IvoryGreat service from the sales team, particularly Spencer. Finance department representative Amir was top notch. Great car buying experience. | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Nick OchoaI happened to need a car in a pinch due to my older vehicle getting to the end of its life suddenly with costly repairs becoming a money drain. After researching different options, I decided to go with Hyundai due to many good testimonials from friends and clients. Went over to Chapman Hyundai in Scottsdale just walking in after do | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Dalvin JohnsonI recently purchased a Hyundai Sonata from the dealership here in Scottsdale. Yannick Sesonga was the gentleman who helped me find the car that was right for me. He was extremely helpful and kind. I highly recommend this dealership and speaking with this gentleman if you’re looking into purchasing a vehicle. | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Tania EstrellaWe recently had our Hyundai crossover serviced at Chapman Hyundai for the first time for what turned out to be a pretty serious warranty issue- However, our service advisor, Nick Kellogg made the experience run seamless, he was very communicative, personable and thorough. It’s never fun to have to deal with car issues but he was able | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Taylor WeberInitially apprehensive to do this on my own as a young female not knowing much about cars, especially since my parents had handled my previous lease, Jim Trafficanta quickly alleviated my concerns with his transparency and attentiveness. He took the time to thoroughly explain my options & the process to me, ensuring we were both info | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Wynter SeferianJim Trafficanta made my experience absolutely stellar!!! You can tell he really cares about his customers and genuinely wants them happy. He was not pushy at all with trying to upsell me. I walked out with my dream car, the perfect price, and feeling so good about my decisions and experience. He was patient and understanding and will | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Josh SGreat experience, Yannick is the man!!!! | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Balaabiraman GanesanOutstanding buying experience. Salesman Jesus answered all questions I had asked as well as engaged the required teams to get my answers outside his scope. Truly appreciate the enthusiasm! | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Rebekah MartzWalked in with a pretty damn good deal on a necessary double purchase from another dealership, however it was severely lacking my number 1 feature I Needed in a car. Yannick Sesonga worked so hard to make sure my vehicle preferences were number 1 on the list and had me feeling heard amd taken care of | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Rory MitchellCame late in the evening to purchase 2 vehicles. Yannick was our representative and he helped us through the whole process! He was very nice, willing to work with the customer, and had amazing customer service. Highly recommend Yannick if you're looking to purchase a Hyundai! | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Rhonda POur salesman, Jeremiah, was amazing! Dale was amazing! We love this dealership | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Bruce R ReckerIt was enjoyable and refreshing to work with Maurice. He even worked it out to pick me up from Carvana and take me to the dealership. He was upfront about everything and I felt no pressure whatsoever to purchase. But I am glad I did! | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Sydney ShippyMaurice at the Scottsdale location was the reason why we loved our service. He treated us kindly and had us in and out in no time with a brand new car. We love this place! | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ mary martinezHad to get my window weather stripping replaced Clint was awesome but ....I have never had a bad experience with Chapman hyundai they always have treated me well thank you everyone ?? | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ KT KJust purchased a new car here and the experience was the best I have ever had! The team at this dealership is customer focused in all departments. They listen to all of your questions and concerns while allowing you to consider all of your car and buying options. It was a radically different experience with no high pressure tactics | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Christy RomfoSpencer Ludick was our salesperson and he was so helpful and had such integrity. He kept making sure we were getting the best deal and that nothing was left out. He was quick to catch small things that would save us money and made sure that we had those credits etc. He patiently explained every feature of the car and we would, no d | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Jace BehningCame to this Chapman Hyundai on a recommendation after getting in a crash and looking for a new used car. Jim Trafficanta made the process of buying a new car so easy and was so kind the whole time, that I would send anyone looking for a used car his way too. He’s the best, was so attentive, and genuinely made this process so much be | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Julian DuranI definitely recommend Zachry Schroeder if you ever need any assistance! He was knowledgeable, Positive and an overall great Salesman to work with. This was my first Hyundai purchase ever and I will definitely return with Zach. The overall process was Quick and Effective, which is great since we are always in a rush! | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Sean SpeirsAs it was getting near the end of my first cars life, I decided to go online and start searching for a new one. I instantly fell in love with the Hyundai Elantra. I went to Chapman Hyundai to ask questions and figure out what my options were. Once there I was introduced to Maurice. Let me tell you, this man did everything to make sur | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Jaysir AldenI had an appointment to look at a car at 9:00 this morning. Sales rep didn't even show up even after I confirmed the night before via text and the morning of via email. Had another rep show me the car I was there to look at. Jesus was good, polite and was eager to help me out. I wish I could of just had him to begin with. The ca | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Carrie WaldronThis was my first visit to Chapman Hyundai. I went to buy some new windshield wiper replacement blades. I was greeted promptly and asked if I needed any help. I asked for directions to the parts counter and they were kind enough to walk me to the counter rather than just tell me how to get there. The person at the parts counter helpe | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Reggie JohnsonYannick and Andres were extremely helpful with all the process. Will definitely recommend them. | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Simple ZappyPurchased a 2019 BMW 3-Series and was very very pleased with customer service and how Jesus Bello presented himself and was willing to work with me and help me out, and even follow me home to drop of my vehicle, definitely would recommend him to someone in the market of any vehicle. | Read Full Review3/12/2024 12:00:00 AM | Google
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★★★★★ James ParkerThey are always professional, never pushy to get you to buy more services. | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Pauline Leonawesome service from Amanda in the service department always going above and beyond | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Bryson ThorpeNicholas K. and The service team at Chapman Hyundai are car for some of the best service I’ve ever had. I went in my vehicle had a blown engine. They repaired it a little out of pocket cost for me. I really felt like they were in my corner. I’d give them 10 out of five stars if I could. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Benjamin HillWhat a great experience! No haggling on the price. Very patient and friendly sales and finance guys. Our sales guy, Eric, took a good amount of time to help us understand all the great features of our new car—which we love! The staff seemed to like working there, too. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ D DelisleHad slow leak in a tire. Showed up and was helped immediately. Within an hour back on the road with a new tire. Impressed with the professionalism and good customer service. Thank you Amanda and Chapman! | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ William DentingerExcellent job to fix my car...something to do with the turbo not working and no power. Especially the help and advice and assistance from Clint Thompson. He kept us informed and update!! He is a very valuable employee for you. We will buy another Hyundai because of Clint and his expertise. | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Coco KennedyKris (Kit) Batts was very professional and so helpful. He did everything to make sure I got everything I wanted when buying my car. he went above and beyond. Great team at Chapman Hyundai Scottsdale. I will be back and tell everyone of my wonderful experience. Thank you! | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Lroller coaster of customer service. They'll do the wrong thing first then make it right later. | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Lois FiskeThis is the best Hyundai Dealer in Arizona! | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ Aimee LefkowitzJim Trafficanta was a joy to work with and made our car buying/leasing experience easy and fun. Love my new car! | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ Cindy SadlerSuper nice waiting area. Service associate was excellent and very helpful call on Amanda Dell for any help you need. | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ Melissa GarzaI haven’t bought a car in over 10years and Yannick made purchasing my brand new car so fun and easy! I was very indecisive on what car I wanted but he is beyond knowledgeable and personable and it helped ensure I picked the best car for myself - thank you so much! I love my new Kona and all the fancy bells and whistles I have been mi | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Jarryn BushCame in looking to trade in my current vehicle. Yannick was patient in the process of understanding what I wanted and did not pressure me into a decision at all. Ended up walking out with what I needed. Would definitely recommend anyone looking for a vehicle. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Bianca BoehmFrancisco has been the agent to help me the last two times and each time he’s been very kind and quick to get my car in and out since I wait. There was an issue with the system and he was able to accommodate me. He did a great job communicating and keeping me updated on the status of the car and helping me plan next steps for my next | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Reinhardt BeeslaarOur experience at Chapman Hyundai was exceptional. Jim Trafficanta and Erik Berger were fantastic in assisting us with buying a new 2024 Hyundai SEL. Jim helped us select the right car to match our lifestyle and budget. Despite our late arrive at 7:30PM, just before the dealership was closing, Erik was able to work with us to come to | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Jessica ParatoreYannick was an absolute rockstar to work with. Car buying is never easy and he made the process smooth and did it with a smile. I felt comfortable through the whole process and he did an amazing job getting me exactly what I wanted. Thanks, Yannick! Love my new palisade! | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Joyce Vidal-ThornburgService was great. They listened to my questions and concerns. The car was ready 30 earlier than I expected and the waiting area had everything I needed, including private spaces so I could work. | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Jazznaya “QveenPanda” KeenanYannick helped work with me on getting a great car. Was in and out and if I need a car I’ll be coming here. | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Nicole StoweShawn was professional, kind and courteous helping my fiance and I get into our new Tucson. Facility is gorgeous and well maintained. 10/10 recommend this dealership and Shawn!! | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ David MJust got our first EV (the Ioniq 5 limited) and Yannick Sesonga helped us with everything, from test drive to leasing the vehicle to explaining the features ?? Considering my past encounters with other dealerships, this one was great. | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Stefan CurryShout out to Zachry Schroeder and Nick from service. I was in a jam and like professional men of spectacular service, they engaged management on my behalf and together made sure I left happily in a new car. Tha k you Hyundai. | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Christine BPLEASE DO NOT BUY YOUR CAR FROM HERE: I am writing this in hopes to prevent this situation occuring from others looking to buy a vehicle from Chapman. I would give this dealership 0 stars but unfortunately have to leave 1 star to leave a review. I purchased my Hyundai Elantra with Chapman a few years ago and with only 75k miles the t | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Paras RipleyYannick Sesonga is fantastic! My husband and I worked with him to pick out an electric car for our growing family. He was very attentive and answered all of our questions. Working with him was an absolute pleasure and we couldn't be happier with our new car. Thank you to our finance guy, Blake Williams as well! He explained everythin | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Shaun DahlWe have had a few issues with our fuel injectors since purchasing our Tucson. Chapman staff have been super helpful in getting our issue diagnosed, worked on, and getting us back on the road as soon as possible. We have also been provided loaner vehicles during our repairs so we have not had to deal with expensive car rentals. | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ M RowleyYannick was awesome to work with! He made the process easy and wasn’t pushy at all. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Alain BeauchampTout était parfait. Personnel très courtois et aimable. Dès mon arrivée, l'on s'est occupé de moi. Bravo à toute l'équipe de Chapman. | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Henry Burbach (Hburbach)Came in to repair an oil leak and paid over $2,000 for the repair only to get my car returned with broken engine parts. This was not disclosed to me as they were hoping I would not find out. I even have picture proof of the part before it was broken before I ever brought my vehicle in for service. I called to get this cleared up, was | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ leslie watsonWent this dealer ship to look at a chevy Malibu. Liked the car yest drove it. But hated the finance. The guy Amir trieed to get us to sign paperwork for a payment that was above what we wanted to pay. Didnt show us any numbers for finacing but was having us sign the paperwork. When we asked he was like we will go over it i was like n | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Jefferey AidooThank you Chapman Hyundai for my brand new Elantra. Big shoutout to my salesman Yannick for his excellent service. This is my second car from this location and I’m super pleased!!! | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Lani WorthingtonJesus bello was wonderful to work with. I did not come in to buy a car. We talked and he found a car I wanted anyway. Thank you Jesus. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Nancy AllisonTraveling and needed to service our Palisade. Our Chapman Hyundai dealership advisor was polite and courteous. Kept us informed and they even washed the vehicle for us. Highly recommend! | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Rollandservice was outstanding , my service advisor Justin was vet helpful and informative. | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Julian GarzaWe are so grateful for Jesus and Brian for helping us through the purchasing process of our Hyundai Santa Fe. We are looking forward to coming back for future purchases. Thank you again!!! | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ Ian VizcayZachary Schroeder was very helpful. He helped me find a perfect car! He was very helpful and Chapman Hyundai was great! | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ English RoosterGood customer service, I recommend this dealership. | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ Denise CaseyMy service rep Amanda is always helpful, knowledgeable, and efficient. She gets my car scheduled right away and has most services done within a few hours. Technicians are also excellent and take very good care of my vehicle. HIGHLY RECOMMEND ! | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Wendy MaloofMohammad Was very helpful and great customer service. | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Anne GarneyHad a great experience at Chapman Hyundai Scottsdale. Especially the salesman Jim T. I had limited time to look and decide and Jim was so patient and understanding of my situation. He got me the right deal and the right car. Very happy! | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Fay Lee (FirstTapeShape)Hyundai services has been nothing but headaches. Scheduled an oil changed and made notes about the check engine light being on. Came in for our appointment and they said they would have to keep the truck for 3 days with no loner (this is our only vehicle) then they priced the oil change at $140! Which is double all of the other oil c | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Rosie ClarkOur Salesman Chad was superb, he explained the various features of our new car. We are very happy with our new vehicle. The staff at Chapman Hyundai Scottsdale are all very friendly and helpful. I will definitely tell my friends and family to shop for their next vehicle from the Chapman Auto Group | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Kevin PJim Trafficanta was the best! I recommend him most definitely, thank you Jim! | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Favian HortaI had an amazing experience at Chapman Hyundai Scottsdale. Previously I have not enjoyed the dealership process, but the staff at this location gave me a great experience. I do a lot of research before buying anything and am very picky. The salesman Zachry Schroeder was very patient with me and honest, giving the option to test drive | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Jim WoodburneWe bought a car for our ASU graduate through Jim Trafficanta at Chapman Hyundai in Scottsdale. He was the nicest, most easy going and helpful salesman ever! When the time comes we will definitely buy our next car from Jim and I give him my highest recommendation. Thanks for taking car of my wife and daughter! Chapeau Jim! | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ ron klamertI would avoid at all costs. They are crooks. I bought a used car for 23k and two weeks later it completely blew up. Chapman told me to pound salt and get lost. I know have a 23k lawn ornament in my front yard. The car is junk. Avoid this dealership. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Avery BirchardDid what I didn't think they could, was sure I couldn't get a Hyundai Ionic. Tried anyway, got car. Certified with warranty 8 years 80,000 mile, on a 2019. Payments under $500 a month. It was a win, win, win. | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ Chris BenesJesus Gutierrez helped with purchasing a used for f150. I located a truck online really wanted to check it out but was dreading going into look at the truck and then go through sales and then finance. The overall process was great. He was courteous of my time and worked with me through the process. It was a smooth transaction due mos | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Renee RosalesJesus Bello is the best! Extremely friendly and knowledgeable of each and every car we inquired about. He did not pressure us one bit! We felt extremely comfortable with him. He listened to what we wanted and helped us choose the best vehicle for our needs. He also went the extra mile in teaching us what our new vehicle was capable | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Christopher FammartinoJim Trafficanta was excellent. We visited multiple dealerships and he was by far the best salesman we saw. Was very patient, honest, and didn’t pressure us into a sale. Gave us the best deal out of all the dealerships we visited. Has a great personality and made the car buying process completely painless. Next time we’re in the marke | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ J KDominique is the best in service but the overall quality of work and quality of product on a 2021 sonata is very poor. An injector blew out 2 months ago and was fixed pretty quick. Shortly after, another injector blew out which actually led to having my entire engine replaced. My car was towed to the dealership and Hyundai corporate | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Matt WhelpleyAwesome Customer Service from Dan M !!!!!!! | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Lori De Los SantosYannick was an awesome salesperson! I bought a Kona and he knew all the specs by heart as well as answered my unceasing questions - even post-sale, he has answered questions for me. 5 stars for personality, experience, knowledge of product, and friendly sales approach!! Lori D. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Michael AtkinsWe worked with Jim Trafficanta to purchase our new vehicle and had a fantastic experience. This is the second vehicle we’ve bought from this dealership and Jim was great to work with, friendly, knowledgeable, and not at all pushy. He helped us get a great deal and made sure to follow up after to make sure we were completely satisfied | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ J KDominique is the best in service but the overall quality of work and quality of product on a 2021 sonata is very poor. An injector blew out 2 months ago and was fixed pretty quick. Shortly after, another injector blew out which actually led to having my entire engine replaced. My car was towed to the dealership and Hyundai corporate | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Ella KolakowskiJim was very helpful in picking out a car that fitted my needs. He provided all the information needed and answered all my questions. He made sure to check if I needed anything and overall gave me an amazing experience! | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Jo Ann WoodwardDonald Williams was very helpful. | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ Robert C Villela (LiLr0b82)Very good service coming from an awesome service advisor & even got my car back quickly when they are short staffed. ?????? | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Ricardo ContrerasYannick and Amir were so helpful with my selection and worked with what i wanted, even with some back and forth i walked away happy and excited to drive off the lot | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ Tricia FrederickWorking with Shawn in sales and the whole finance team, I was very pleased with my experience. They came through for me with a beautiful, reliable vehicle. Shawn worked very very hard for me! Thank you to all the staff. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Jacob ParkOvercharged. The price of labor was significantly more than the cost of the oil on the invoice. Very disappointing. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Kadin BurnsYannick was super helpful in helping us buyout our lease and explaining all of the contracts and options. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Cheri HamiltonMy husband and I worked with Jesus Bello - He was absolutely wonderful… Knowledgeable, approachable, and VERY patient… We drove away in our new Palisade feeling excited and very pleased with all hard work that Jesus put into our purchase… | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Jenny OaksI was treated fairly and professionally. The experience was great! | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Carlyn BlockI went to my appointment 15 minutes early and only waited 10 minutes at the most. During my wait time I enjoyed coffee and cookies. The mechanic gave me a friendly greeting, saw that my oil was changed along with making sure all was well before returning the car to me. He even had the vehicle washed. I drove away pleased. Thanks agai | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Paula LopezI recently purchased a vehicle and was helped by Jesus Bello. He provided excellent customer service and went out of his way to make sure that we were 100% satisfied and it was greatly appreciated. I would recommend him to anyone looking to purchase a vehicle. Thank you! | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ John SchroederIn and out super fast and very good people. | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ Logen MasonAfter leaving a 5 star review with the salesman looking over my shoulder, after 4 months of bad experience after bad experience, I’ve decided to revise my review. Most of my experience has been the stereotypical Kia/hyundai dealership nightmares that I’m sure you’ve heard. Bad customer service, horrible wait times to get the car loo | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ G WGreat team worked with sales manager, Matt, and sales person Baxter. Bought a new vehicle and September and now one for Christmas | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Daniel HunterJim T. Was very professional,patient and caring. While helping my wife and I find a new vehicle, he took all the necessary extra steps to make us feel comfortable and taken care of. I would definitely recommend going and talking to Jim! | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Gabriela SiliezarKit made the process so smooth and fast! Outstanding service!! | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Arsh RandhawaDidn't feel the right vibe; left within 20 minutes. | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ M PThank you Chapman Hyundai Scottsdale for being so courteous especially Zachary Schroeder my sales agent. He was very informative, no pressure and patient .. I am an ole lady. I was so impressed with the whole experience that If I'm still around I will buy my next Hyundai there. Merry Christmas. Mary P | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Jas FloresThank you to Zachry Schroeder for providing an amazing experience for us in buying our new car | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Valerie BurkettJim Trafficanta makes purchasing a car simple and fun! I called Jim to let him know what I was looking for and when I arrived at the dealership to test drive cars, Jim had the perfect car waiting for me. I test drove the car and did not need to look at any other cars or anywhere else. The approval and paperwork process was a breeze a | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Alixandra GiordanoI worked with Clint to help get my oil change. Got it done in good time. | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ Ellen SpringsAmazing service, great communication, all the staff members were extremely friendly. I will be coming to this location from now in, instead of the Frank Lloyd Wright location. | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ Chad MoltenGreat customer service every time I bring my vehicle in for maintenance. Staff is friendly and facilities are clean. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ James CoeI got a good deal on a nice car, thanks. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Simon GehmYannick was amazing and helped me out every step of the way. Could not have asked for a better experience | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Danielle LAsk for JIM TRAFFICANTA if you want a salesperson who’s honest, responsive, and knowledgeable. He went above and beyond to ensure I got exactly what I wanted. I highly recommend Chapman Hyundai Scottsdale to anyone buying a car- even the receptionists (Maria and Marilyn) made the experience an enjoyable one! | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Buck MyersThe best experience that we have ever had at a dealership. Very easy to deal with and no high pressure tactics. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Jessica MarinosBy far the best experience I’ve had with a dealership and service department specifically. I am usually very hesitant to go to the dealership for anything as I’ve had terrible experiences in the past, but Mohamed was so helpful and clearly cares and loves his job! | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Megan RouttYannick has been amazing to work with! | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Catherine MountainI had a 10/10 experience this week buying my new Santa Fe from Yannick Sesonga at Chapman. He made the experience so pleasant and offered the best financing I have found! I would recommend you see this knowledgeable professional for your next car. | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Miguel RatonVery efficient and friendly. Mechanics do a good job keeping you informed on the web. Beautiful cars in the showroom. No surprises. | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Karisten kingHad a great experience with Nick. Everything went nice and smooth 10/10 customer service | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Alondra SerranoAmazing experience buying my first car! Thank you to Yannick and the team for helping and guiding me through the process. Appreciate your time and dedication! | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ destrey giannottaCame in a little later in the night with my mother and we both had a really long day but we were looking into trading in my vehicle and getting a new one and didn’t want to deal with the normal hackling with car sales man and just wanted to get everything done, straight to the point. Jim Trafficanta was exactly the guy we needed. He | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Jesus BelloFrank, went beyond and above to make sure my car was ready on time. I recommend 10/10 times, you won't be disappointed! | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ Gerald NaboursPrompt service, no upselling, written report. Very happy | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ Joel MontijoYannick was an amazing guy just trying to help me get a vehicle. And he did just that. I really loved the vehicle selection they had and their customer service. Thank you! | Read Full Review11/21/2023 12:00:00 AM | Google
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★★★★★ Staff.Frank BoteilhoTreated like family throughout the buying process. Baxter at Chapman Scottsdale Hyundai took the time to answer all of our questions, made himself accessible to ask those questions, and guided us from start to finish. We're looking forward to all the family time in our Chapman Hyundai vehicle. Mahalo Baxter! | Read Full Review11/19/2023 12:00:00 AM | Google
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★★★★★ Hawo OmarI recently had an amazing experience where I was assisted by Yannick. His guidance and patience in answering my questions, especially as a first-time car buyer, made the process smooth. I left the dealership the same day with my new car. I highly recommend Yannick for your next car purchase. His helpful and knowledgeable approach ma | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Alexandrea MillerI recommend coming here to get you new car. I’m a first time buyer and Jesus bello worked with us to get my payment to what I can afford. He was very helpful, nice and if you come here to get a new car ask for him you won’t regret it at all. Thank you Jesus bello for working with us to get the car I love. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Dameon MillerJesus Bello did an amazing job helping me out getting my little annoying sister her first ever car. Got her into a 2023 Hyundai Elantra. Thank you a million bro. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Aneas ClevelandI bought my Sonata Hybrid used a year ago to date! The car had always been well maintained, but I started having some minor issues a year into driving my vehicle especially since I use it for work. One day the car just started to give out and would barely get up and go. I took it to the dealer because I wanted to have full diagnostic | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Barb KargesIt was my first visit to Chapman Hyundai Scottsdale to service my new Tucson Hybrid which I purchased at the Chapman Phoenix location. Everyone was very friendly and courteous showing me around the very comfortable waiting room. Amanda Dell was very informative and kept me informed of the car’s status. The oil was changed etc but als | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Daniel RamosI found this dealer by accident and I don’t want to go anywhere else. The staff are all very welcoming and warm upon arrival. I was fortunate to be helped by Shawn who provides the best service possible. We went for a test drive, ran numbers and I can honestly say that they truly look for their customers best interest. I didn’t antic | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Carrie BThis Hyundai service location is amazing! Had an appointment available within 3 days of me needing one to repair a bad horn on a brand new Hyundai Kona. Checkin process was smooth, advisor was very friendly and knowledgeable, and you even get a video sent to you going over the inspection! I loved it!! We live a half hour away from th | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ QM1 MedranoYannick was great got a new 2024 Elantra, ask for him. | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ KAICEO LLCYannick was a great salesman! helped us find a great car would definitely recommend. | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ Danielle WinterYannick was AMAZING. He made buying a car the EASIEST process. He provided excellent customer service, answered all of our questions, was attentive to all of our needs and kept us under budget. He is extremely compassionate about you and your happiness, not all about being a car sales man. We had the best experience in what can typ | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ danielle morethAmir was amazing. He helped made financing a car smooth and easy process. He got us the best terms and kept us on budget all while being so very kind to us. Thank you Amir for an excellent experience. | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ ErikaIf I could give this place zero stars, I would. They are misogynistic cheats who lie and obfuscate in order to rip you off. Stay away from this place. Not only will they suggest work that doesn’t need to be done to your vehicle, they will also do damage to it so that you have to come back. | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Torel WelshHelpful and informative. Yannick was a great help, took care of questions and filled my tank during paperwork | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ Brent ClarkNick Kellog and the entire staff at Chapman Hyundai Scottsdale are top notch | Read Full Review11/6/2023 12:00:00 AM | Google