About Autonation Chrysler Dodge Jeep Ram Pembroke Pines
Autonation Chrysler Dodge Jeep Ram Pembroke Pines is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (954) 688-3662 today to schedule your next appointment.
Our technicians at Autonation Chrysler Dodge Jeep Ram Pembroke Pines are ready to help you!![Business Link Logo](/App_Content/images/campaignassets/314c779c-9fd3-4778-a3c1-70fffdcf98c3.png)
Autonation Chrysler Dodge Jeep Ram Pembroke Pines is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Autonation Chrysler Dodge Jeep Ram Pembroke Pines today at (954) 688-3662 to learn more
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★★★★★ erik padronTook my 2020 Ram 1500 Lonestar for a recall and was taken care of quickly even though they were short handed. Yariandy was very helpful and accommodating. Thank you guys! | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Liz WitterAlways great service, shuttle or coffee station on waiting room . | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Anibelle PonsTomas provided the best customer service I’ve had at this establishment so far. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Lina MartinezCompré lo carro con Miguel un excelente servicio. Fue muy detallista con el carro y con el proceso de venta. Después de la compra tuve que arreglar algo en mi carro y los manager de venta Sebastián y maikel me resolvieron con prioridad mi situación con un excelente servicio resolviendo de inmediato mi incomodidad. Recomendaría con se | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Carlos AlvaradoGreat and quick help. Came in and was helped to fix a bad battery on a used car purchase. Mike and the team made quick service. Thank you | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Tilwanda TerryI went there looking for a vehicle and I found a 2019 Dodge Durango. They said that my income wasn’t enough and I needed a cosigner so I got my mom and picked her up and took her there then they say who was approved with no money down had us both sign all the papers even on the tablet they cleaned the car wash and everything and what | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Varis EmberyGreat service. Would recommend Yariandy to anyone. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Mario HerreraGreat follow up and very good customer care | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ David VillarrealGreat service, nothings bad | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Jacques LagasExcellent Service and Service Advisor - Tomas! Service performed correctly - team was courteous and professional. Thank you! | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ juanvargas1217Excellent service, the attention to detail of my process while at the delearship was amazing. The sales team was great and real helpfull. | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ juanvargas1217Excellent service, the attention to detail of my process while at the delearship was amazing. The sales team was great and real helpfull. | Read Full Review8/30/2024 12:00:00 AM | Cars.com
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★★★★★ Worley DixonEverything was done right and I appreciate all the help that they Me. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Company OneFirst mechanic that doesn't try to sell me things I don't need in Florida. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Luis Avilaeverything ok nothing of the extraordinary. I'm ok with the service. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Jermaine WilliamsonMake an appointment before you go! Decent service has only been a few times. I'm sure it's not their fault, but damn it takes several days just to get a diagnostic! That's crazy! They are my very last option when I just have no other choice. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Ashley VargasThomas was a pleasure to work with and he helped me with everything I needed. He deserves a huge raise and recognition for his great work! | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Rosalind Moultry-HowardFrom the moment I drove up, I was treated with the utmost respect. The establishment was very clean and the employees were very professional. Thank you, Tomas and Mr. James for your understanding and for delivering great customer service. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Steven CzyzewskiYariandy was our service advisor. He was awesome. Very honest and accommodating. A very pleasant visit. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Abby MartinezWent in for first oil change Jose told me would be about an 1-2 hours was done within the hour plus car washed and wiper fluid added. Thank you guys | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Carol P. Ceballos HuertasExcellent service received on my visit by Tomas Delgado and the staff!! | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ jose rinconExcellence support, clear details about the situation of my car and fast action to fix the problem in the same day… they are a new crew with excellent view about customer satisfaction! | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Izzie RoslerGot there at 730am for an oil change and left at 915. Waited almost 2 hours just for an oil change. Plus they almost never answer the customer service line, still waiting for the service agent to return my call. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Sebastian VTomas was great! He addressed the issues and kept me updated throughout the procedure. Very happy customer thank you | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Maria GarciaAMAZING SERVICE! Everyone is very friendly and helpful. | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Yvette SmithAgain this Service Team saves the day! They did a terrific Job fixing my Dodge Caravan! Thank you so much Jose Cruz and team! You are the BEST! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Ohh_reallyyNothing specifically good or bad, just that we walked into Service and instantly felt like we were in Hialeah, not Pembroke Pines. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ M MExcellent Service Department. Everything was done on time. Eric and Jose are awesome!!!! | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Diego RosalesGreat customer service, thanks to Tomas Delgado he was very helpful and knowledgeable. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ luis figueroaMiguel Echeverria, thank you for the excellent treatment and service. If you need a vehicle, the place you should visit is AutoNation Chrysler Doge Jeep Ram Pembroke Pines. Don't forget to ask for Miguel. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Rodrigo AmengualCalled on 8/21 to schedule a service appointment (oil change + diagnostic of a noise). They guy verbally confirmed the appointment and told me to see "Tomas" the following week and told me oil change was USD 70 and the noise will depend on what they found. As the email confirmation never reached my inbox I called 2 more times, only | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ RICK JPI had a greatt experience there, they even offered to give me a ride home. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Karina GomezI have been been a loyal driver of Jeep's for the past 8 years and have trailblazed many dealerships to come up short on all EXCEPT THIS ONE. The individualized attention and well mannered staff really made the long and daunting process much easier to endure. As a woman it is often intimidating to walk into a male dominated environme | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Luis OramasTerrible experience with Bibi and Aldo lots email Not answering; they kept my money after canceling the guarantees REFUND MY MONEY WHERE ARE MY MONEY | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ David ChangIs a nice place to service you car. The assistant service manager Facundo Mannino was great, excellent person, explained everything that I need to know about my car. Very attentive. thank you. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Luis OramasBad experience, they kept my money after canceling the guarantees REFUND MY MONEY WHERE ARE MY MONEY | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Shirley PierreHighway robbery. Don't go there for maintenance or to fix your car because they are over priced. Firestone is at least half off. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Yanetqui Batista DiazEstoy muy agradecida con ustedes y muy feliz con mi carro | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Christian DelassalasAmazing buying experience. Armando took really great care of us. Definitely recommend him as ur salesperson. | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ James MillerWalk-in oil / tire rotation. I was told 2-3 hrs. It took 2:45min. Plus a car wash. Everyone was respectful, cool, helpful, and on point! Ate breakfast at Sergio’s. Awesome Cuban food. Will come back for all my Jeep work!! Signed CDR Miller | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Raul MargaritoAmazing experience. They don't rush you.They are very helpful and they will work with you so you can have the car you want. 5 out of 5 stars thank you | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Javier MenendezFacundo in service was amazing!! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Kidson Barnes JrMy Service Advisor was Tomas & he was amazing. My car was fixed in an efficient time & the Service was GREAT. Thanks Tomas. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Mark BartholomewBack to visit Auto Nation with some issues with my Jeep. Service Agent Tomas was excellent... Physically showed me some problems with my Jeep and made sure I could get repairs done timely due to plans later that evening. Very happy with efficiency of service and Tomas lived up to his promise. I believe Tomas is a perfectionist which | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ rosi kusterI must say, the experience was outstanding from start to finish. I had both my cars serviced recently and the staff was incredibly friendly and attentive. The team was above and beyond to ensure I felt comfortable and informed throughout the entire process. Mr. Jose Cruz was efficient, knowledgeable and never once did I feel pressure | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Jeff GeorgeIn general all around the attention to details was unsurpassed, Mr Howard Ruiz went out all the way to sell me something I was happy to drive. Mr Calo also went Xtra mile to help with the financing and very attentive. I recommend this Gentlemen to every person looking for a fantastic deal. My Dodge caravan is in pristine condition.. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ RONALD “DAN” BROWNThanks For your great customer service | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Eduardo LopezFrom the moment I arrived for my service to the time I was done all of the service staff were very welcoming and extremely pleasant. My service advisor went above and beyond to keep me informed. ???? | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Mark BartholomewVisited Auto Nation on 8/7. Service Agent Tomas was excellent... Physically showed me some problems with my Jeep and made sure I could get repairs done timely due to plans later that evening. Very happy with efficiency of service and Tomas lived up to his promise. I believe Tomas is a perfectionist which is really appreciated. Thx ag | Read Full Review8/9/2024 12:00:00 AM | Cars.com
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★★★★★ Mark BartholomewVisited Auto Nation on 8/7. Service Agent Tomas was excellent... Physically showed me some problems with my Jeep and made sure I could get repairs done timely due to plans later that evening. Very happy with efficiency of service and Tomas lived up to his promise. I believe Tomas is a perfectionist which is really appreciated. Thx ag | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ Pablo Martinez SuarezMuy buena atención y servicios ?? ?? ?? una calificación 10 de 10 si de mi dependiera lo recomiendo a todos mis amigos . | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Emiliav VillalbaThe AutoNation DodgeJeepRAM Prembroke Pines's Team, especially Tomas Delgado, has been extraordinary. He went the extra mile to get our car fixed, dealing with the insurance, keeping us informed all the time. I woukd like to thank him, and extend my appreciation to the last member of AutoNation... all I can say is thanks, thanks an | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Daniel BustamanteThank you so much to my Service Advisor Tomas & James, they are awesome, valet Guys on greet me & amazing Mechanics ?? Very Stunning Experience, I always have with my dealer where I bought my car. My service Dept is amazing, The Director James had the biggest heart & is very kind & professional smart. He knows this Business perfect. T | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Kk MurSo my truck stop working on a Tuesday morning I set an appointment for the next day. I have my vehicle towed there then they tell me because of all the flooding my vehicle will have to wait no loaner or anything available. I waited a couple days went there in person after not getting information. I talked to my service advisor Tomas | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Greg Hoffmancame in for second visit for recall on my vehicle. people were nice but got a low priority which caused several week delay .once we were contacted again we left the car for a day and result was they could no longer do the test so had to take car home and start process over again which takes about 6 weeks | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Alex G.The service was exceptional, I used to dread coming to Autonation not too long ago due to the unprofessionalism. But with this new team of agents, the experience has definitely altered for the better ! Tomas was extremely helpful, detailed & informed me of the progress of my vehicle along the way. Keep up the great work ! | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Roberto MelendezI took my 2024 Jeep for it's first oil change, Yari was my advisor, he asked me if I had an appointment, I didn't, he told me no worries, we will take care of you ASAP. I only waited 2 hours and my car was done, with car wash included. Thank you for the great service. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Daniel ArenasExcellent service. The attention was impeccable and had never had such attention at a dealership as this one provided. A definite 10/10 | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Cheng SunYariandy helped me with the oil change and it was a great experience. Wait time is minimal and I can enjoy refreshments in the lodge. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Vladylien NavarroService department i have to admit that they are making improvement on customer service, | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Michael M.The team and most especially Vyron my sales person were awesome. They were very knowledgeable and let me take the time I needed to make the decision and ultimately pull the trigger on my 3rd Jeep Grand Cherokee from them. Would not do business with any other dealer and cannot thank them enough. | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ Michael M.The team and most especially Vyron my sales person were awesome. They were very knowledgeable and let me take the time I needed to make the decision and ultimately pull the trigger on my 3rd Jeep Grand Cherokee from them. Would not do business with any other dealer and cannot thank them enough. | Read Full Review7/31/2024 12:00:00 AM | Cars.com
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★★★★★ Avi Yehudaitry to sell them my car after they gave me a price and i agreed to sell them the car and made me sign all the papers and held the car for a week they told me that they cant buy it. they are so unprofessional try to stay away | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Michelle MartinezJames the Service Manager goes above and beyond for his customers. I will continue to buy at autonation pines and service my cars there because he is someone I can trust with my vehicle. | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Jared CatalanoExceptional experience. I didn’t have an appointment but they got me right in and out for my oil and tire rotation. The young lady that greeted me at my vehicle when I pulled up was friendly, and the advisor was very thorough. Will definitely be coming back! | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Colton SawyerThe service department here is the worst department ever. I bought my vehicle from here and the service manager was a complete a hole. He would not service my truck. He sent me away and sent me somewhere else. I would never recommend this place. I wish I never brought my truck from this place. Because of the service department and to | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Evonne PalominoWent in for an oil change. Job was completed just before the estimated time and was given a complementary car wash. This has been the best service visit I've had since I purchased my vehicle 2 years ago. Thanks. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Tashelle WhyteThank you Jose !! From beginning to end José take good care of me felt right at home ! Also, he was training a new guy. He’s pretty awesome as well. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Maiky Machete (Maiky Machete)Very attentive and very professional. A+A+A | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Neidy ParraTomas and the team was great, they were able to do the warranty work sooner than expected! My truck is running great thanks to them! | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Frank ColwellI was in the market for a new work truck and visited multiple dealerships. I must say I almost gave up after receiving some terrible offers. I was told to see Ernesto at AutoNation and I'm glad I did. He was fair, professional and courteous. I managed to get a great deal on the truck I wanted. Grace in finance was equally awesome and | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Scott MolkI cant say enough about the service department at autonation. James and his team are simply the best. They will always make sure your car is taken care of and will always make sure you leave happy. James, Tomas, Pierre and Richard should all be recognized for their hard work. I will always take my car to James and his team for any fu | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Jessie MachadoI was really delighted with Tomás' attention, he was very kind, attentive and solved my problem with the car. Excellent dealer service 100 points | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Gilberto GutierrezI love it when you make an appointment and they tell you it's going to take 5 to 6 days just to check the diagnostic report of the check engine light. Then when you ask for a loaner, and they tell you that you are eligible because your car is still under warranty, they then tell you they have no loaner cars to give out. Then they tel | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Milkos Hidalgomuy mala, son unos ladrones no le recomiendo a nadie que compre ni arregle un carro alli. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Aisman QuinonesConfort and cozy mood place. Very nice people will take you to the best deal. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Chanel HaslemSuperb service! Took my Dad in for a simple repair and was able to get it done within a few hours, without an appointment because we made the mistake of making an appointment at the wrong dealership… thanks to Edwin Munoz the service manager he was amazing and professional! Highly recommend Autonation Chrysler Dodge Jeep Ram in Pembr | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Oscar BermudezMuy agradecido por la excelente atención y servicio. | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Vladylien NavarroService department is a big joke in from of your face, after almost 3 weeks we had our almost brand new Grand Cherokee nor reading the remote key, after almost three weeks and we had the car back with only one key and the process is not finish yet, the front bumper is sticking out on the right hand side, they said is fixed, all they | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Yusmelys UlloaMe encantó el servicio sobre todo siempre buscando al cliente la mejor opción la cuestión no fue encontrar el carro deseado sino salir satisfechos en todos los sentido me siento afortunada ya que en otros dylers no tuve estas oportunidad, son profesionales, humanos y sobre todas las cosas sinceros, saludos al equipo y en especial al | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Robenson StcyrExcellent service took care of my vehicle like it was their own in a timely fashion very happy and please | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Jose Alberto Sojo GuerraEn mi experiencia puedo considerar que fue realmente positiva, ya que desde la persona que me atendio en el front desk fue muy atenta y cortes, como tambien la persona que como asesor me atendio y me permito poner aqui su mobre Sr. Camilo fueron sobresalientes en todo... Ellos dos hacen que una empresa como la que representan, tenga | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ China GosierTomas is the best !!! He was able to fit me in for a quick oil change. His communication was excellent. I love this place. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Brian Etienne2nd car I leased from this store, amazing experience Johnny Robles & Hasiel Perez gave outstanding service. Would definitely recommend to everyone | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Luid PermuyExceptional attention from Edwin, quick, efficient, and highly responsible service. Thank you. | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Fabricio CruzAutoNation Dodge/Jeep is the best place to purchase & service your vehicle! I visited them to get my truck serviced. Several days later I realized that they left the old parts inside the truck & they damaged the hood while servicing my vehicle. However, when I spoke with service advisor Tomas, he took ownership immediately. He spok | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Ingrid ArguellesGreat service and attention. Sales person was great, helpful and made it easy. Same with the financial department | Read Full Review7/12/2024 12:00:00 AM | Cars.com
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★★★★★ Ingrid ArguellesGreat service and attention. Sales person was great, helpful and made it easy. Same with the financial department | Read Full Review7/12/2024 12:00:00 AM | DealerRater
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★★★★★ bozzinniNot enough advisers, costumer service it’s very poor, don’t give you the right information | Read Full Review7/9/2024 12:00:00 AM | DealerRater
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★★★★★ DontGoHereDONT GO HERE Holding my car hostage. No communication. Don't call you and don't answer calls. I had the same experience 2021 and made the mistake of hoping they had changed. Didn't happen. | Read Full Review7/9/2024 12:00:00 AM | DealerRater
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★★★★★ DontGoHereDONT GO HERE Holding my car hostage. No communication. Don't call you and don't answer calls. I had the same experience 2021 and made the mistake of hoping they had changed. Didn't happen. | Read Full Review7/9/2024 12:00:00 AM | Cars.com
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★★★★★ bozzinniNot enough advisers, costumer service it’s very poor, don’t give you the right information | Read Full Review7/9/2024 12:00:00 AM | Cars.com
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★★★★★ Patricia OsorioMuy mal servicio, están cobrando descaradamente un extra de misceláneos,sin antes informar al cliente, hasta que se hace el pago es cuando me di cuenta,compre mi Jeep Cherokee con ellos y siempre hice el mantenimiento de mi carro,. Pero últimamente me ha ido muy mal..No volveré. | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ They are the type to retaliateDONT GO HERE. Slow smarmy service in 2021. Same crappy service this time in July 2024. | Read Full Review7/6/2024 12:00:00 AM | Cars.com
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★★★★★ They are the type to retaliateDONT GO HERE. Slow smarmy service in 2021. Same crappy service this time in July 2024. | Read Full Review7/6/2024 12:00:00 AM | DealerRater
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★★★★★ Eric MillerService is terrible. They sold us a 3 pack of oil changes and when we went in for the second of of the 3 we were told "Management had changed and they were not honoring the second 2 oil changes that were purchased from the previous management." When you ask for managers they send you to a call center and when you talk to the call cen | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ drmachadovetEvery thing went pretty smooth son buying our new was easy, efficient and fast. Miguel the sales guy was very kind and the rest of the people involved in the process as well | Read Full Review6/30/2024 12:00:00 AM | DealerRater
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★★★★★ drmachadovetEvery thing went pretty smooth son buying our new was easy, efficient and fast. Miguel the sales guy was very kind and the rest of the people involved in the process as well | Read Full Review6/30/2024 12:00:00 AM | Cars.com
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★★★★★ Andrea LeonWent in looking for a jeep and met with Camilo, he was great! He answered all my questions as it was my first time getting a car and was super patient and helpful! He helped me get my 2020 Willys Jeep and I absolutely love it, definitely recommend! | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Frank DemekPurchased some warranties from the dealer, when my car was declared total loss I went to speak to get a prorated refund, they refused to complete the refund, kept saying their system is down. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Henry RodriguezI when to the dealer the other day and this young man named Jose Solis attended me and that was the best service I’ve had in a long time. I suggest to deal with him if you have to go to the service department, ask for Jose Solis, great help | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Leslie HortaIve been to multiple dealerships and I have not had a better experience than with Jose Solis. He was extremely helpful and kind and I would recommend him to anyone interested in going to buy a car from here. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Omar MesaService advisor Jose Solis showed excellent customer service when attending me. Answered all my calls & texts when i had questions about my vehicle even on the weekends. Definitely will be coming back to see him whenever i need more assistance with my car. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Nathalie HortaI had a great experience here specifically with advisor Jose Solis!! He was very attentive and gave great service. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Ailen MachadoJose solis me dio excelente servicio. Le agradezco mucho | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Dina MesaJosé Solís had great customer service. And our five stars | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ COR HIALEAHJose Solis shows great customer service skills. The way he explained everything that i needed done on my car with details because i didnt understand is very appreciated. not everyone goes the extra mile when dealing with difficult customers. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Niurka SantateresaService Advisor Jose Solis was awesome, very attentive, understanding and patient. Definitely will be returning back to him. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Patrick fowlerThe service was great , in and out was done in an timely manner thanks a to Mr Jose Solis the service writer , his professionalism made my day | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Alberto RojasI go to service, my service advisor was Jose Cruz , he help me out with everything i need and the service was perfect. Recommend 100% | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Bryan MartinezSouth Florida is a hit or miss on your customer experience. But here they treat you like family ! Absolutely happy with how the service was but I want to highlight one individual Mr.Jose Solis, he made it extremely easy and comfortable when going over everything for my services no hidden fees or trying to sell me on things ! Phenomen | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Saray MesaAdvisor Jose Solis worked so hard to get me my car back within a week when the estimated time was a month. He truly went above and beyond for me. Just like always. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Daniel AlbertiI recently took my Dodge Jeep Ram to Jose Solis for some routine maintenance and repairs, and I couldn't be more impressed with the exceptional service I received! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Leslie MazoJose solis was very helpful , I appreciated the patience and dedication to his job and helping me with my car. Thank you! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Kennedy RosarioMuch too long to have vehicle diagnosed… but .. Thomas service rep was a 10 in keeping me informed | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Raquel GilWent to service my vehicle yesterday afternoon, they were so helpful, took the time to let me know how how many free services I have left . I also explained I have a wierd noise on my cat and needed someone to take a look at it. She out me in a waiting list for a loaner so when they are ready to service my car they can give me a loan | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Jose LugoFrank which i believe is the general manager came out and helped me and my wife! His team is the best and most genuine ppl ive ever interacted with at a dealership 10 out of 10 | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Sergio PenaService was excellent especially from the service advisor Thomas. The service was quick and easy. Will be coming back again! | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Elizabeth QueroExcellent service, great staff! Very happy with the work done on my truck. Professional team working here always a pleasure taking my car here for service | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ OmarmExcellent customer service and work performance. Quick job turn around and communication with the customer. | Read Full Review6/19/2024 12:00:00 AM | Cars.com
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★★★★★ OmarmExcellent customer service and work performance. Quick job turn around and communication with the customer. | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ AmytheredheadExcellent experience from start to end. I was happy to see how smooth it all flowed. Test drive was within the first 15 minutes of arrival! The sales and finance team made me feel comfortable and secure. I highly recommend Ariel! He is very knowledgeable and easy to work with! | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ AmytheredheadExcellent experience from start to end. I was happy to see how smooth it all flowed. Test drive was within the first 15 minutes of arrival! The sales and finance team made me feel comfortable and secure. I highly recommend Ariel! He is very knowledgeable and easy to work with! | Read Full Review6/18/2024 12:00:00 AM | Cars.com
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★★★★★ Valeria CastroTuve la mejor experiencia en comprar mi vehículo, gracias al vendedor Miguel Echeverria por hacer posible este sueño, hoy estoy disfrutando de mi nueva camioneta?? | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Brian GeorgeTook my jeep in for service and the whole team was very courteous and was taken care of very quickly! Great Job!! | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Noah SimonettiJust took a very long time. Was in at 10am and did not get out until 1pm. I hoped they would give more for my car but overall the guys were great. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Jacqueline ArroyoMuy complacida por la atención y profesionalidad de Felix y Aldo que me atendieron brillantemente, mi experiencia fue muy positiva | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Yvette SmithSo thankful for such a knowledgeable Service Team - They did an amazing Job fixing my Dodge Caravan! Thank you so much Jose Cruz and team! You Rock!!! | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Maria BudowJose Cruz was our assigned agent. He was the most helpful of any agent I've ever encountered in the past from multiple other approved Jeep dealerships. There were a few mishaps in communication and timing throughout the repairs, but Jose was extra accommodating and provided me with a loaner to get us through the week that our car nee | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ D. W.My service advisor was Jose Cruz and he was an absolute blessing to work with. Took my concern on my vehicle very seriously and kept in touch with updates on my vehicle throughout the repair process up to completion. I was very satisfied with working with him. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ anaisel86AUTONATION Chrysler Dodge Jeep Ram in Pembroke Pines offers exceptional service. Their staff is professional, attentive, and efficient, ensuring a smooth and satisfying customer experience. Highly recommended for car maintenance and purchases. | Read Full Review6/16/2024 12:00:00 AM | Cars.com
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★★★★★ anaisel86AUTONATION Chrysler Dodge Jeep Ram in Pembroke Pines offers exceptional service. Their staff is professional, attentive, and efficient, ensuring a smooth and satisfying customer experience. Highly recommended for car maintenance and purchases. | Read Full Review6/16/2024 12:00:00 AM | DealerRater
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★★★★★ Peggy NotmanTomas was extremely helpful in getting the work completed as expeditiously as possible and even explained some things to me about my car since it’s new to me, | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Mark FordI've been a owner for three years, it's hands down the best the service department been run. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Iva DamesI had an excellent experience with getting my Jeep repaired. Thanks to the excellent knowledge and customer service from Tomas Delgado. He went about and beyond to make sure I had the correct repairs needed and the best customer experience I could have hoped for. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Edwin AguirreI took my Jeep 4xe for Recall at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines, After a couple of days they returned it to me. (They didn't give me a loaner in those days) Two weeks later the Jeep had a lot of problems, until one day it didn't turn on anymore, and I have to take it by tow truck to the dealer again. After a wee | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Randy DiazThere's a new leader in the service department, and things are running much more smoothly. My service advisor, Thomas Liona, was kind, courteous, and knowledgeable. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Anys De la fuenteMuy agradecida con José Enrique Cruz excelente servicio y sentido del humor?? | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Superman superVery friendly and attentive staff | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Evelyn GonzalezEXCELLENT! Jose helped us out eventhough the young lady making the appointment was not aware that what I needed could not be done the day of my appointment. He is management material! | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ dominoGreat people. Great service. Happy with my experience. Would definately bring my truck back here for service | Read Full Review6/11/2024 12:00:00 AM | DealerRater
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★★★★★ dominoGreat people. Great service. Happy with my experience. Would definately bring my truck back here for service | Read Full Review6/11/2024 12:00:00 AM | Cars.com
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★★★★★ J EI was given a tentative offer by Sales person Alejandro Perez Davila for a car I was selling, pending onsite inspection. I arrived, the inspection was done and the car was in impeccable conditions. However, they offered me $2000 less than the initial offer. Made me drive 40 minutes to see them for no reason. Wasting my time. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Harold ColeThe service person that worked with my car was very attentive and prompt. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Hans JeanKristen Gomez really did a great job | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Jason TapiaPassed by to check out some vans. The lack of preparation and attitude did not help in our decision making process. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Jorge CastilloStaff (Jose Cruz) is great. Willing to help and very professional. Unfortunately the issue at hand persists. I am sure they will do right by me. Brought Jeep for water intrusion on passenger side and after having car at the dealer for over a month, upon picking up now l have water leakage on both doors. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Mike BarbatoI had a fantastic experience with the service department. The staff was friendly, knowledgeable, and efficient. They took care of all my car's needs quickly and effectively, and the pricing was very reasonable. I will definitely be returning for all my future car maintenance needs. Highly recommend! | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ Richard TennService advisor Edwin was great. | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ lionel monteroI recently had the pleasure of working with Jose Cruz as my service advisor, and I couldn't be more satisfied with the experience. From the moment I arrived, Jose's professionalism and friendly demeanor made a great first impression. He listened carefully to my concerns and provided clear, detailed explanations of the necessary repai | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Anna BeauvoirEdwin Munoz helped me with my battery for my key for my jeep. His service was fantastic and quick! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Pierre DesireI went to service today got attended by Jose Solis, great customer service and super attentive. I have found my advisor for life! Will come back for my next service | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ ALEXANDER PEREZJose Solis is the best service advisor in the store. If you want someone who will answer his phone and gives you honest updates this is your guy! Thank you for your help dude. You are always on top of your game! Top tier employee! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ America AristiguietaExcellent, salesman Jose Solis | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Juan Raymatwent in today for service on my dodge charger and i couldn't ask for anything smoother man. Jose Solis is the advisor that helped me out, really on top of everything and always giving me updates and recommending things . can't ask for any better customer service! A+++ from me! thank you jose keep on doing what you're doing ! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Keresa XoxoHighly recommend this location for your service needs. Specifically Kristen Gomes! She is attentive, knowledgeable, and always quick to answer my questions and concerns. Thank you :) | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Adrian ValdesGreat customer service. The advisor Jose solis was very helpful and made the process smooth. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ TutisDetailingHad an awesome experience at this dealer, I’ve been to ford, Toyota, and Kia looking at their used car selection and I didn’t get greeted the way I did here, Camilo Guio was our salesman and oh man was he awesome! We walked in and went to browse the lot and he came out and found us and asked us if we had any questions, of course we s | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Jose SueroThanks Jose solis for the service ! Always coming through with good prices ! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Elizabeth89 ReyesJosé Cruz The service department was excellent | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Rene CarrenoAmazing costumer service, my oil change and tire rotation was quick and dint waste my time. Thanks to Jose Solis he did an amazing job taking care of me. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ JULYZBETH JORDANThe service department was very impressive. They help me a lot, very understanding and helpful. I’m very grateful with Mr. Jose Enriquez Cruz for his excellent service | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Franco AlfonsoJose Cruz consistently demonstrates excellent customer service skills. Customers frequently compliment their friendly and approachable demeanor. • They handle customer concerns and complaints with professionalism and empathy, often turning challenging situations into positive outcomes. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Richard TapiaGreat team, great service from Jose Solis and his team. Very knowledgeable best of the best | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Sebastian PuelloExcellent service, these guys know what they’re doing Jose Solis was the best | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Camila PertierraEl mejor lugar sin duda! Toda mi familia y yo confiamos en José Enrique Cruz para todo! Súper recomendado, el servicio con el siempre es excelente! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Pedro GonzalezTremendo persona Jose Solís. Mejor servicio que ha tenido. Este Dealer cambió para lo mejor | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Leo HernandezBeat service I’ve received in a long time, my advisor Jose Solis was very attentive and kept me updated at all times! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Sandler PaulJose solis gave me an amazing service here at Autonation cdrj. Amazing customer service and always smiling | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Lucero CanoI loved the service here! Jose Cruz is really amazing. He really took the time to understand what I needed and was very kind, knowledgeable and amazing overall! If I need to come back or someone needs to go there look for Jose Cruz! Simply the best one of a kind! Thank you Jose! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Britny Bones LedeeThey were great ! They called me right away to let me know the status of my car ! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Elier LlamaExcelente servicio de parte de José Solís, muy atento. Gracias por todo. ?? | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Hector RodriguezGreatly appreciate the staff at this dealership. I got my oil changed the first time with them and it was quick and effortless . Special thanks to Jose Solís for the help. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Dorenzo OlivierLast week came in for service on a flat tire right before closure and needed to get back on the road. I was helped out by Jose Solis and he was able to get me in and out so I could make it to my family trip. Thank you Autonation and thank you Jose ! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Odalys Rodriguez GarciaTook my car in for service super easy and fast process Jose Cruz Helped me and made the experience confortable and smooth thank you will be back in the future. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Ariel ArrateVehicle was towed in and Jose Solis contacted me guided me throughout the whole process. Vehicle wss fixed 2 days later and no issue since. Thank you jose | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ alexandria fernandezI just want to say that my car came out AMAZING! Like on GOD!!!!!!! thank you so much again for everything and I also do want to say that JOSE SOLIS Needs a raise !!! You’re the best thank you so much again. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Jared OrtizHad an awesome experience as a customer at this dealership, for starters my name is Jared, my dad and I were looking to buy Jeep because he’s been wanting a Jeep forever and we were finally able to get into the market for one, we walked in and was almost instantly greeted by the salesman Camilo Guio, he introduced himself to both my | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Pablo TraderEs la peor experiencia que he tenido en mi vida con un cambio de aceite,tenía una cita a la 1:30 pm,llegué a tiempo,me recibieron el carro y me dijeron que tardaría más de lo normal porque no tenían los filtros,ya empezamos mal, dijeron que quizás 1 hora a 1 hora y 1/2 ,lo cuál es mucho para un simple cambio de aceite pero bueno, ace | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Hernando VisbalI had an exceptional experience with Ariel Paez at AutoNation. Their professionalism, knowledge, and care made the car-buying process smooth and enjoyable. They listened to my needs and found the perfect vehicle. Highly recommend for anyone looking for a hassle-free and personalized service! | Read Full Review6/6/2024 12:00:00 AM | Cars.com
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★★★★★ Hernando VisbalI had an exceptional experience with Ariel Paez at AutoNation. Their professionalism, knowledge, and care made the car-buying process smooth and enjoyable. They listened to my needs and found the perfect vehicle. Highly recommend for anyone looking for a hassle-free and personalized service! | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ Liosvel FuentesI was very happy whit all atention by you team worker in general. Very professional and frienlly, | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ RgGreat service, not pushy, efficient and with rebates got a great price on my Jeep | Read Full Review6/3/2024 12:00:00 AM | DealerRater
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★★★★★ RgGreat service, not pushy, efficient and with rebates got a great price on my Jeep | Read Full Review6/3/2024 12:00:00 AM | Cars.com
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★★★★★ ScatterBonesIt was a good experience my dealer was nice | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Alexandra DonadoExcellent customer service. Very satisfied! | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Philippe ElbazA salesman gave me an appointment today, and when I arrived, I asked him on the entrance counter. They tell me he's on day off today! That the life! Great ???? | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Diana FuentesMy car was having issues and when I called Auto Nation they guided me on what I had to do. Everything went very smooth and my car was fixed in no time. Jose Cruz kept me up to date as they were fixing my car and I can honestly say they work so well as a team. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Andre RodriguesIncredible customer service, reliable work, highly recommend them. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Rizemal AbunassarExcellent and very friendly service | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Christin RodriguezHad a great experience at AutoNation Jeep Dodge and Ram. Edwin in service was so helpful and got our car repaired fast. | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Ruben SchnellBig improvement in service and operations, shorter diagnostic time and repair time. Keep up the good work. Jose is a great service advisor, highly recommended. | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Phil NaarFirst experience was great ?? will be back ! | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ dennis_borkowskiGreat fast service.. everyone was so nice from the top to bottom. Helped me get the parts I needed for my truck and set my appointment up right away to get them put on. | Read Full Review5/29/2024 12:00:00 AM | Cars.com
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★★★★★ Yolimar TorresEs muy bueno ! La atención es muy buena y la espera no es tan larga y se hace amena ! | Read Full Review5/29/2024 12:00:00 AM | Cars.com
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★★★★★ Yolimar TorresEs muy bueno ! La atención es muy buena y la espera no es tan larga y se hace amena ! | Read Full Review5/29/2024 12:00:00 AM | DealerRater
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★★★★★ dennis_borkowskiGreat fast service.. everyone was so nice from the top to bottom. Helped me get the parts I needed for my truck and set my appointment up right away to get them put on. | Read Full Review5/29/2024 12:00:00 AM | DealerRater
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★★★★★ amy raleighEmail for info on used car and the very next morning the car is priced up $1500 from the original asking price! What terrible business tactics. I for sure will not be buying my two daughters their cars at this location like I was hoping to do. Very shady.... | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Heavens WarriorsI used a $19 coupon for an oil change and got a great detailed system check, along with a free car wash for my van. Excellent job! | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ King RillaWords can’t describe how happy I am with AutoNation.. customer service is next level and they made sure I left there with exactly what I wanted. This is my 3rd vehicle I bought from them , will probably buy the 4th there too. Friendly staff, salute to Howard and Aldo for all the love. Job well done ???? | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ German ZuluagaExcelente servicio , José Cruz muy profesional en su trabajo | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Landon YoungMr. Wentworth the Service Director is top notch. | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Dennis BorkowskiTook my dodge in for service. Everyone was so nice and helpful. Got me in and out quick. Always good service | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Nicole AI just leased a car from this dealer with Fernando Contreras and Ronnie Alvarez Vargas. After a disappointing experience at another dealership, Fernando, the Sales Manager at this dealership ensured me that he would make sure I was well taken care of and promised to secure the best deal possible for me. Ronnie, my Sales Associate, | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ ana rojasTerrible post sales service, the worst that I have seen!!! For the change oil they said leave the car 4 days and if they need to give diagnostic 4 days and 8 days more to fix it, total 15 days WITHOUT YOUR CAR!!!!!! NEVER LOANER CAR!!! So, 15 day’s paying uber, it is insane, the only answer is the other dealers gives you a loaner car | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Chris OeschService great, kept in short time as promised. Thanks | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Jimmy BeasleyI love AutoNation it’s a good place to get a car they are very reliable honest and straightforward this is the place to go AutoNation | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ sherry buchholzRudest people in service department. Went somewhere else and traded my jeep in because of it. Then they say you can turn in your extended warranty for partial refund. Liars | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Zenith gordilloA huge shout out to Tomas ( service dept.) This young man practically held my hand since the minute I walked into the office. He was curtious, thorough, sincere, communicative and honest. This is a hard virtue to find in today’s world. If I ever need to go back I will only deal with Tomas. | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Happy GilmoreWe have purchased five vehicles from Auto Nation in Pembroke Pines. All vehicles have to eventually be serviced at the service center & we’ve used our MoPar extended warranty several times and towing. We recently came for an oil change with Kristen Gomez. We’ve personally always exercised patience because it gives the best result. S | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Secure Loan ProcessingExcellect service form our new advisor Thomas. He was reliable and provides us with the status of every step on the Jeep repair. I highly recommend him for a good customer service. | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Max BagnoliMy service experience was very good. I have a few maintenance items that needed to be taken care of and Tomas helped me understand what items needed to be addressed quickly and what items could wait. To me, this kind of feedback builds trust. When I take my car in, I want to know what is critical and what can wait. Tomas gave me just | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Luis MoraguezBetter service department than other Ram dealerships for sure. | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ nirf88Got home after 1st service of my Husband's new RAM 1500 Limited and got "Low Tire Pressure" alerts. All tires were at 30 lbs and one was at 29lbs. The recommended pressure is 36 lbs all around. Furthermore while inflating all tires at home we noticed loose lug-nuts !!! on 3 of the wheels!! total 4 nuts had to be tightened up. This co | Read Full Review5/21/2024 12:00:00 AM | DealerRater
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★★★★★ nirf88Got home after 1st service of my Husband's new RAM 1500 Limited and got "Low Tire Pressure" alerts. All tires were at 30 lbs and one was at 29lbs. The recommended pressure is 36 lbs all around. Furthermore while inflating all tires at home we noticed loose lug-nuts !!! on 3 of the wheels!! total 4 nuts had to be tightened up. This co | Read Full Review5/21/2024 12:00:00 AM | Cars.com
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★★★★★ Jonathan ZamoraGreat service , quick and easy | Read Full Review5/20/2024 12:00:00 AM | Google
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★★★★★ Salvatore RussoGreat service, couldn’t be any happier. Ask for kristen, she the best. | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Diego ZuluagaThis one star is for the service department I went for an oil change let me waiting for 2:30 hours just to tell me they havent started on the car because they did other cara in front of mine and they need it one more hour, ask for car back, the customer service on the front wasn't even sorry or apologize for the inconvenience, would | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Rudy BetancourtGreat experience treat you really good | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Zenith G.Tomas Lona at the service desk took awesome care of me. This was my first time taking in a car for service and I had concerns with my warranty that I paid a lot of money for and needed to make sure that what I was told by United States Warranty Corp. matched the wording of what my vehicle was indicating was wrong with it. Verbiage on | Read Full Review5/16/2024 12:00:00 AM | Cars.com
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★★★★★ susantmooreI had a very frustrating experience at AutoNation; experienced long wait times and unprofessional staff. | Read Full Review5/16/2024 12:00:00 AM | Cars.com
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★★★★★ susantmooreI had a very frustrating experience at AutoNation; experienced long wait times and unprofessional staff. | Read Full Review5/16/2024 12:00:00 AM | DealerRater
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★★★★★ Agarvin3My Jeep Service has always been Great. Keep up the good work… I love the car washes | Read Full Review5/15/2024 12:00:00 AM | DealerRater
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★★★★★ The Juan and OnlyCharley took care of me and my jeep wrangler 392, the parts came were quick to arrive, and o was able to get my jeep back in perfect condition. Thanks again! | Read Full Review5/15/2024 12:00:00 AM | DealerRater
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★★★★★ The Juan and OnlyCharley took care of me and my jeep wrangler 392, the parts came were quick to arrive, and o was able to get my jeep back in perfect condition. Thanks again! | Read Full Review5/15/2024 12:00:00 AM | Cars.com
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★★★★★ Agarvin3My Jeep Service has always been Great. Keep up the good work… I love the car washes | Read Full Review5/15/2024 12:00:00 AM | Cars.com
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★★★★★ David CastroStaff were out standing and were able to answer all questions and attend my every need and request! | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ MarisolExcellent costumer experience, highly recommended. He took care of us like all car buyers should be treated. The sales man was professional and patient, attentive to all my stated and unstated needs. Would definitely call they back for more business, thank you for the support and excellent experience. | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Peter BruceCharley was very helpful and kept me informed with every step of the service process | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Liana AmorosoJose our service advisor was awesome very happy with the service and the explanation thank you so much | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Nancy CliffordTomas my advisor was very accommodating to my needs. When Wagoneer client services messed up, he rectified the problem. | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Juan QuicenoMy service advisor took care of (Charley), he was very respectful and answered all my concerns, i was hesitant to leave my jeep wrangler 392 because is my baby but everything worked out. Charley communicated with me everything they were doing and I couldn’t be happier. Thanks again!. | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Misabel CThe AutoNation service experience was outstanding! The service department went above and beyond my expectations from the moment I arrived and through the end of my service visit. | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Jean AugustinI like the new group, Christen Gomez was excellent and very affirmative. | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ sandra liconaHorrible horrible experience if you need your car serviced do not bring it here they do not answer the phone and their customer service is horrible. The sales associate that took care of me was Tomas and I am sorry but he needs more training. They kept my car for more than 24 hours for a simple tire change and would not give me updat | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Frantz BelmontGreat customer service. Awesome people. | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ Josue SuarezI like the video tour of the car. The new sticker on the windshield. Fast service. | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ STREAMLINE AERIAL IMAGESIf I could, I would give a rating of -10. The service here is garbage! I will never, " NEVER " buy another Jeep again. I've been getting emails from the dealership about a recall. I took off from work and made appointment on a Monday. I waited 45 minutes and had to remind them I was waiting.. Then they finally told me that the car co | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ Albert CabelloIt was supposed to be a 5 tire rotation on my wrangler and a regular rotation (if done) was performed. Spare tire still has original as-new markings | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ Gail EaleyThe service was much better than my last visit. Early 2024, appointments were not timely and wait times long. The service representative area, wasn’t as congested and there was no socializing seen. Kudos! | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Olivia barbosaThis is, BY FAR, the worst automotive place on yhe planet. | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Carlos AngaritaTomas really assisted me during my service. He's the best employee that has treated me in the last 3 years of service that I have come to Pembroke Autonation. Please keep this employee since is very helpful and respectful to clients. | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ Soraya Mejia0 starts to their service dept. took in my ram for a recall and some repairs it needed. They had it for almost 2 months and didnt even touch it. They kept coming with stories about the warranty which were lies, they wanted to charge me $2000 even when i showed them the approval from the warranty. My rep was charley/carlos which he ne | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ Miya ButtleaksIf you're looking for the worst possible experience, look no further, this place is it. | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Michael BarbosaHeed all warnings to this place, they will rake you through the mud and laugh. | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Prem AKirsten is the best! She took care of the service that was past due. Thanks for the job well done. | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ sasha barleyUPDATE I DELETED MY BAD REVIEW I DID LAST MONTH THE GENERAL MANAGER FRANK AND FERNANDO WAS AWSOME I CANT THANK THEM ENOUGH MY AC CONDENSER WENT OUT IN MY CAR and it was Hell to get it into the service department and Frank went over and beyond to send Me to a closer Auto nation by my House put me in a rental for 5days til my Car was D | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ Elizabeth Amadorgreat customer service, very knowledgeable , friendly staff, always treated well and timely delivery | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Leandro urdanetaExcelente atención de todo el personal que hay trabaja el vendedor fue profesional y fue muy tranquila la compra del carro gracias a todos en un futuro compraría otro carro hay gracias | Read Full Review5/2/2024 12:00:00 AM | Cars.com
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★★★★★ Conrado VazquezEn esta oportunidad fue más rápido y como más organizado espero que sigan mejorando | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Claire TaylorI had to reschedule my visit didn't have key hood of jeep. Insane having to wait over 2 hrs for an oil change that takes 15mins and no tire rotation was needed it. Sat waiting lounge had to come out question why the delayed and still had to wait 15 more mins. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Big SwaggaBought a car two months ago. Head light went out. Stopped into the service department. Was told they wouldn't look at it without an appointment. I made the appointment. Was given an estimate of over $200. To change a bulb. Cancelled my appointment and changed the bulb myself. Cost me ,$18.70. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ S JI made a appointment days in advance by their service agent who also ordered needed parts for the EMERGENCY DODGE AIRBAG RECALL. After days of reminder text,email regarding my scheduled 8:30 am appointment. Only to get there ahead of time and check the vehicle in. And taking a day off from work plus the waste of gas and time. Just he | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Clinton NoelAbsolute worst experience, I've encountered so much hardship after sending my vehicle to this dealership for repairs. This dealership had my car for 8 MONTHS, during that time period I was having a hard time contacting reps and management. I've even contacted corporate and couldn't get past the 3rd party customer service team. It's a | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ ClintonAbsolute worst experience, I've encountered so much hardship after sending my vehicle to this dealership for repairs. This dealership had my car for 8 MONTHS, during that time period I was having a hard time contacting reps and management. I've even contacted corporate and couldn't get past the 3rd party customer service team. It's a | Read Full Review5/1/2024 12:00:00 AM | Cars.com
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★★★★★ Yaimara CorzoVery friendly staff, very smooth process this time around. Best experience so far! A lot better than the prior ones. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ MadaiWhat can I say? I had a great experience... From the beginning I gave all my situations.. And they were able to get me in a 2020 Jeep, coming for the Charger this yest ;) ???? Johnny and Ernesto were amazing sells rep and patience with me.. Highly recommend. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Francesco RispoliVery wired experience and I’ll like to share in order to make. Consumer aware on official dealer part and aftermarket part explanation I get from the parts dept at AutoNation I went to buy and new battery for my Gladiator I both certificate pre own 2 month ago at same dealership The sales Guy ask me the vin number and I show from the | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Aubrey MitchellThe best dodge dealership in all of South Florida They will keep getting my business. | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Gianni Di GirolamoThis dealership is very sketchy!!!! I turned in my vehicle because it was having a problem with the oil filter. They told me I had to make a bunch of changes/upgrade to the parts and charged me over $3,000 for the fixes. When I pick It up the following week, the car's engine "randomly' blows up and leaves me stranded. This car is a | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Paulo AkiauPerfect service in AutoNation, the advisor Tomas was gentle, quick and efficient, everything was fixed and we got the car back promptly in perfect shape. | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Juan GrossGreat service. Ms. Gomes was amazing front the start to the end | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ L LBy far the worst experience. I been trying to get a hold of the service department for days and can't get in contact with no one..frustrating. | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Maria ReyesUnfortunately my experience in April 2024 was not good at all. Horrible service just to get a diagnostic it took 3 weeks and i believe 100 % there are lying about what needs to be fixed Business had two people and was empty on a Saturday . That’s a red flag. Not recommending to get car fixed here . | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ deana butlerMy experience was the worst. My car is running worst. The service men play too many games. I bought my car in to be service at 10:00 am I stayed until 5:30 pm they did nothing but take my bad tires off the front of my car and put them on the back my tires are rotten and old now my car is making a weird noise when I put it in reverse | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ andrew tapiaExplained everything very easily and nice and work was performed perfectly thank you very happy | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Francisco SantiagoThe attention was excellent just a little bit longer for getting back to us! | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Alfredo CabThe entire customer service parking lot is full of cars awaiting repair. 3.8 This is the lowest rating in all of Broward and nearby cities that an Autonation has ever had. The owners seem to not care about their reputation. Used cars are sold with problems and repair services can take months. | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ mariosimon524Charley (Carlos) was very helpful in getting my repair fixed and was great on all the communication | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ Paige PooleJames, the service manager was absolutely incredible. I couldn’t have asked for anything more. He helped me with all my needs. | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ Ahmed NegmCommunication is a big issue, they don't answer the phone and i couldn't get a status update on my car. The staff need training to improve the customer experience. | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ Denzil HerreraI came in to the Autonation in Pembroke Pines, without an appointment, even do my Truck was there for half of day they took care of business they way it supposed to be, change my trouble car battery for a new battery , washed my car took care of a recall that I did not know , and James the manager was courteous and Professional, sam | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ De Los Ángeles MarimbaI am horrified by all the negative reviews of this dealer. I read that they sell used Chrysler Pacifica with hidden defects to put that problem on customers.¿that’s real? | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ John SharpI had an online offer of 8,350 and I assumed I would get between 5 to 6k for my car however the experience with Howard was less than satisfactory. He lied to me overall and I had to ask for his manager which helped me out better than Howard did. At the end of the day I only got 4K for my car even thou I was 100% honest with the car c | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Adrian ValentinQuick in and out for me… cocky salesman and ridiculous prices. | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Rafael AncianoThe service was great, and was with me throughout the entire day until the deal closed. Extremely helpful! Helped me until 11pm!! He made sure I got the best deal. So grateful to have come across the salesman. | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ Joyce BellI was very satisfied with my service it was professional and on time everyone was working and at there desk helping customers. Thank you Kristen Gomes an awesome Service Advisor will see you again. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Jose RojoService Department gets 3/5 on my visit today since it took me more than 45 minutes in order for someone from the service department to answer the phone, other than that everything else was exceptional. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Zuleyka DiazI went in and was helped by sales Rep Felix to trade in my Jeep for a smaller more economic car. Him along with the manager Jimenez helped me in purchasing the Jeep and make the paperwork for the vehicle I wanted which was a Toyota Camry. I found the vehicle I wanted it was being used by a vendor in another Autonation dealership so i | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ A ASales department is just average helps when you show interest on acquiring a new vehicle only. The reason I’m giving 5 stars is because I was helped in the service department today and honestly they were amazing! Thank you Kristen for the excellent service. | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Wilsin ExemarTomas Delgado and Genesis were absolutely delightful. Completely Rock Stars | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Rafael Blum M.Everybody try to help us finding the right car, they were really polite and patient, thanks to the staff of AutoNation CDJ of Pembroke Pines | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Marina PerazaThanks to the very attentive staff at the Jeep dealership, especially Mr. Charlie and the manager Happelj, they solved my problem super quickly. | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Claire TaylorTeam were attentive making it my go to shop | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Maria DelGuidiceI went to take my Jeep Wrangler 2023 it was quick I see new faces Joe was very nice and they wash my car I need it a new air filter overpriced and flush my brakes fluid but didn’t do it next time I will everything was a lot better new faces | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Hector MartinezCompré un auto (jeep wrangler Unlimited Zahara 2021, hace alrededor de 21 dias, al salir con el auto me dicen que tenía que llevar el auto a servicio al próximo día, y así fue, estuve 3 dias con el auto en el taller, es decir después de comprar el auto transportandome en uber para ir y venir al dealer, perdiendo tiempo y cogiendo alt | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ chris.yeomanI am a repeat customer because of the great experience I had buying my last RAM here. I returned to be met with the friendliest reception/ cashier I ever met, followed by a team of salesman, finance and management that made this experience just as good as the first! I will be back when the need is there again. | Read Full Review4/14/2024 12:00:00 AM | Cars.com
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★★★★★ Carlos FernandezVery professional service. Thanks Jose for your continuous support. | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Argenis SantanaGreat work no wait to speak to someone and speedy service awesome Job Kriaten Gomes | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ sasha barleyI REALLY HATE DOING BAD REVIEWS BUT I TRIED TO REACH OUT CALLING & EVEN WENT DOWN THERE AND STILL NO HELP ..ITS SAD BECAUSE SOMEONE RECOMMENDED ME TO THIS PLACE WHO USED TO BE A GM THERE ..AND FOR ME TO SPEND MY HARD EARN MONEY HERE AND LESS THAN 30Days My AC WENT OUT I BEEN DRIVING FOR 3weeks WITH NO AIR I TOOK THE CAR TO A SHOP NE | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Francisco UzcateguiGreat experience, Felix helped me a lot with the purchase of my F150 He is super knowledgeable and trustworthy!!! If you ever need a new car go to automation and reach out to Felix | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ RYL 77I took my car to AutoNation Chrysler Dodge Jeep Ram in Pembroke Pines for service. My service representative was Jose Solis. He was very helpful, knowledgeable and kept me apprised of my car’s status while I waited for the service to be completed. Great job! | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Ingrid ThomasI had a great experience at Jeep Chrysler, Pembroke Pines. Service was promt and courteous. Jose was excellent and service was professional. I received courtesy call and diagnostic correspondence for vehicle at time of completion. | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Lou PerroI purchased a used vehicle from this Jeep Autonation in Pembroke Pines 2 years ago and I was pleasantly surprised when I brought the above mentioned for service and saw the entire team had been replaced. Not only did they change the staff but also the distribution of services that make the experience very pleasant. I was even more sh | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ StevenMiamiGot to drop my Jeep for a new steering gearbox. Jose Cruz was amazing. Very professional, punctual, great experience overall! Also James manager was very helpful and provided me with a loaner car until my Jeep got repaired. Pierre the mechanic is awesome. 25 years experience definitely the best! He explained me everything detailed. S | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Philius LaurentI went to AutoNation to schedule an oil change for my vehicle. I had the opportunity of meeting with Kristen Gomes, Who advised me that she had an opening to accept my car immediately. She told me that the job would take about an hour so we waited. She kept us informed throughout the process. The work was completed as promised and sh | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Alicia BretoI was treated very good. Jose Cruz was very helpful. Pierre the mechanic was very professional. Would recommend them. | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Demetrius Brown SrI went to this dealership to purchase a new vehicle. My sales associate named Howard. Him and his team they did an awesome job. I would definitely recommend this dealership. If you are looking for an automobile this is the place. Ask for Howard. He will get the deal done. Thank you! | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ sizslStan was the most pleasant salesman I have ever encountered in a car dealership. He did EVERYTHING right and could not have been any better. | Read Full Review4/9/2024 12:00:00 AM | Cars.com
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★★★★★ Jantou_GrantouI took my jeep in for a faulty auxiliary battery. I live 7 minutes from the dealership and asked for a shuttle home since my vehicle was going to be in for a few hours. When The associate order the Uber to take me home he provided the wrong address and had me taken an hour away from my house. I asked the Uber driver to stop but he re | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Dan MillerI had a issue with my 2023 Challenger Hellcat Jailbreak that GM Frank Moragas saw in my review. He called me within minutes and offered to correct the issue. It has been corrected and the car is perfect. Love the car. Auto Nation has earned my future business. Thanks to GM Frank Moragas for turning a frown to a smile. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Victoria CastroHorrible experience. Fraudulent people. Go to Jeep Hollywood instead. Much nicer people and honest sales men | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Rich GeorgiService scheduler Kristen Gomes was attentive and responsive, a great representation for your service department. I got my car back same day this time,. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Sylvia FulmoreThe experience being there was nice, Miguel Echeverria our sales person made sure we get a good car | Read Full Review4/5/2024 12:00:00 AM | Cars.com
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★★★★★ Mariano MijaresCustomer care is at another level at the dealer. Went to do a service on my jeep and Jose took care of it. He explained all that was done and the results on the inspection for future services. I will recommend this place 100% if you are looking for a reliable and satisfactory experience. | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Luis A. CabUpdate: 04/04/24 I didn’t notice that my car was having coolant leak, they refused to fix because they argued that I have a lot time with my car. Also I have pending paint the handle door. Past History: [ 01/18/24: My wife and me have 4 kid and we went to AutoNation Jeep in Pembroke Pines to buy a car and that's how the nightmare st | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ edwin santiagoGrate service and very professional. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Gil RamirezGreat bunch in the service dept , they made it painless…lol Charley was a professional. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Alexander M. Williams allaceVery satisfied with entire transaction. | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Ron MahaffyJames - Pierre - Charley are amazing and get the job done | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Dan MillerI puurchased my used 2023 Challenger Hellcat Jailbreak with 980 miles through the internet sales dept. Due to the distance I did not go to the dealer in person and bought the auto based on the ad, photos, car fax report and mileage. Upon receiving the vehicle from the shipper I spotted the vehicle had negative camber on all wheels an | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ john jaymeMy vehicle has been here since December 2023 and it is now April 1, 2024. I am towing my Jeep from the dealer ship to another shop because this dealership hasn't even made the attempt to diagnose let alone fix my issue. I have to come here physically in order to figure out if they have done anything with my vehicle. There is always | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Maria GonzalezTerrible. No communication. I had to be calling to find out what was going on with my truck. And they lost the information I gave them when I brought the truck in. | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Freddy ELove it , top notch Service provided by Jose he kept me up to date with my vehicle. The technician did a fantastic job and now my jeep rides better than ever. | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Ernesto LeoGreat services provided with the staff all the time | Read Full Review3/30/2024 12:00:00 AM | Cars.com
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★★★★★ Peggy WashingtonI was very pleased with the service. Mrs. Gomes was my service advisor. She was very nice and very respectful. My Grand Cherokee was serviced and cleaned . Everyone was very nice. The waiting area was cleaned, nice big tv, and cold drinks and coffee at your liesure. I am happy customer. Thank you all for the service that was provided | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ A ADuring the process of purchasing the car, very nice. Now that the car has a huge Rustin issue, nobody to assist and jeep itself doesn’t even offfer you a loaner vehicle when the car is at the body shop, which happens often. | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Walko nuñezEl mejor dealer de todos, la mejor atención y los mejores precios. Pregunten por César para adquirir su nuevo vehículo. | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ DahianaEveryone was nice to me and the attention was great. They found what I was looking for and they helped for every step. | Read Full Review3/28/2024 12:00:00 AM | Cars.com
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★★★★★ Jim MI traded for a very nice, hard to find model Jeep from the pre-owned dept and my experience was good start to finish. | Read Full Review3/28/2024 12:00:00 AM | Cars.com
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★★★★★ DahianaEveryone was nice to me and the attention was great. They found what I was looking for and they helped for every step. | Read Full Review3/28/2024 12:00:00 AM | DealerRater
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★★★★★ wfamily03Excellent customer service. Sales agent was very attentive to my needs. from start to finish, I felt he was focused on my needs. | Read Full Review3/27/2024 12:00:00 AM | DealerRater
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★★★★★ wfamily03Excellent customer service. Sales agent was very attentive to my needs. from start to finish, I felt he was focused on my needs. | Read Full Review3/27/2024 12:00:00 AM | Cars.com
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★★★★★ Jonathan LouisHad a great experience with AutoNation Chrysler Dodge Jeep RAM Pembroke Pines. I called to have a Recall service done on my 2023 Jeep Wrangler Sahara 4 door 4xe. Reminders were sent, calendar invite was sent, and when I got there, everyone from the Valet (Brian) to my service advisor ("Charley) were outstanding. They notified me when | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Brian GeorgeBrought my jeep in for service! Technicians were very fast and efficient. Was able to watch service from waiting area! Was almost like a concert and they were performing for you!! Awesome experience!!! Thank you Autonation!!!!! | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Saray MesaWent in for service with my boyfriend and we met our new advisor Jose Solis aka Joe and he was great. New staff in the place really changing the atmosphere. He answered all our questions about our car and went over every detail with us. We will be definitely be coming back and found our forever advisor! | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Jonathan LouisThe Service Advisor - Charley was outstanding. Proficient, professional, courteous, and all commitments honored. Brian the valet was also on-point. | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Tashelle.whyte1989Upfront and Honest!! Hospitality at its finest !! Bernard you are the man!! This was the fastest and easiest car purchase I have ever experienced. Bernard was very knowledgeable about the car I was buying. I already came in with my "car salesman" filter, but I didn't feel like Bernard was trying to "sell" me on anything making me ver | Read Full Review3/25/2024 12:00:00 AM | Cars.com
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★★★★★ Tashelle.whyte1989Upfront and Honest!! Hospitality at its finest !! Bernard you are the man!! This was the fastest and easiest car purchase I have ever experienced. Bernard was very knowledgeable about the car I was buying. I already came in with my "car salesman" filter, but I didn't feel like Bernard was trying to "sell" me on anything making me ver | Read Full Review3/25/2024 12:00:00 AM | DealerRater
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★★★★★ Karina Digiuniel servicio fue bueno, pero a la semana de haber hecho el sericio el vehiculo sigue marcando cambio de aceite necesario. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ curtkeya chambersGreat customer service. From the porter, service advisor Jose and manager James. Will definitely return. I have already told family members and friends! Very clean, friendly, with great prices. Job well done!! | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Gisela CarrionThe service is super good, the staff is very friendly and they work fast | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Danielle HMy boyfriend bought a 22 wrangler from here about 4 months ago. He was offered a maintenance plan/extended warranty coverage rolled in to the financing. They explained that the maintenance plan included x, y & z including free oil changes, tire coverage and certain warranty coverage if needed ect. With the maintenance plan/extended w | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ allison GarciaIf I could give 0 stars I would. I made an appointment online indicating my concerns which were: oil change, my backup camera didn’t work, my breaks would squeal when I backed up and I needed new tires. I went in at my scheduled time and they acted very confused about what I was asking them to look at. He asked me what kind of tires | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ VBRAVOFast and easy process, everyone was very helpful, sales managers, finance manager and sales person | Read Full Review3/21/2024 12:00:00 AM | DealerRater
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★★★★★ ILARIX BLANCOSebastián the best!! And Neville the best SEBASTIAN ayudo en todo momento, para que la negociación fuera un éxito | Read Full Review3/21/2024 12:00:00 AM | DealerRater
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★★★★★ VBRAVOFast and easy process, everyone was very helpful, sales managers, finance manager and sales person | Read Full Review3/21/2024 12:00:00 AM | Cars.com
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★★★★★ ILARIX BLANCOSebastián the best!! And Neville the best SEBASTIAN ayudo en todo momento, para que la negociación fuera un éxito | Read Full Review3/21/2024 12:00:00 AM | Cars.com
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★★★★★ charly x3zJoe With service was an absolute unit dealt with me with patience and courtesy would recommend to all. | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ rum cakeVery very professional and polite knowledgeable and willing to find a vehicle that I wanted | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Maria elena RoblesVery professional Jose help me a lot I recommended | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Luis A. CabEl Sr Fernando Contreras y Ronnie Álvarez tremendas personas. Siempre cumplen su palabra, se los recomiendo Bendiciones | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ German GiraldoVery professional and courtesy | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Roman Machado"I was surprised when they took my car for service without requiring an appointment. The last time I went, the service was in a different building, which confused me. However, I spoke with the manager, who was a nice guy, and everything went smoothly. I was able to get my oil changed without any stress this time." | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Mari S.Great customer service from the moment that we were greeted at the door. Adrian Ferreiro was wonderful throughout the entire process. | Read Full Review3/15/2024 12:00:00 AM | Cars.com
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★★★★★ Mari S.Great customer service from the moment that we were greeted at the door. Adrian Ferreiro was wonderful throughout the entire process. | Read Full Review3/15/2024 12:00:00 AM | DealerRater
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★★★★★ Claudia VNice, friendly and helpful staff - I will recommend | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Carlos SotoSiempre he echo el servicio de mi carro con ustedes debo reconocer que está últimas veces salí muy satisfecho con la atención de la Sra Michelle y el Sr Alberto y el servicio fue rápido ?? | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Eduardo GonzalezI was inspired to take my vehicle to this location based on their advertisement, what a disappointing experience. Their service advisors are doing their best, but are overwhelmed with the extreme volume of service request. Moreover, good luck with trying to get someone on the telephone to get an update on your vehicle. This is the | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ johnathan grahamAlways friendly. They strive on making your service feel like home. | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ T P XRPService manager, James was involved and car was finished when promised. James was super nice and recommend highly this service department. | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ GlenIt was good experience. Andre was good to work with. The only problem I had was I had to wait a hour and a half for the sale or financial person because there was only two there. | Read Full Review3/10/2024 12:00:00 AM | DealerRater
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★★★★★ GlenIt was good experience. Andre was good to work with. The only problem I had was I had to wait a hour and a half for the sale or financial person because there was only two there. | Read Full Review3/10/2024 12:00:00 AM | Cars.com
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★★★★★ Samuel TaylorI can't say enough about the Great service I had experienced at Auto nation at Pembroke Pines. I bought a 2020 Jeep Gladiator and was met by the Used car manager and Jose the used car and truck sales agent and the Finance Manager were so helpful they listen to my nightmare of a story that I had gone through visiting other dealerships | Read Full Review3/9/2024 12:00:00 AM | Cars.com
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★★★★★ Yazlin GarciaMuy buena atención a los clientes , estamos agradecidos com el servicio a los clientes . ?????????? | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Ace PlayerThe Pembroke Pines Auto Nation dodge dealer Is first class all the way. My sales rep Johnny Robles was great he helped me from start to finish with the buying process. Every step of the way I had the answers I needed and Grace the finance Manager was great. When you buy a car from this dealer you never have to worry because they will | Read Full Review3/6/2024 12:00:00 AM | Cars.com
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★★★★★ Ace PlayerThe Pembroke Pines Auto Nation dodge dealer Is first class all the way. My sales rep Johnny Robles was great he helped me from start to finish with the buying process. Every step of the way I had the answers I needed and Grace the finance Manager was great. When you buy a car from this dealer you never have to worry because they will | Read Full Review3/6/2024 12:00:00 AM | DealerRater
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★★★★★ eriveravery good dealer and good service from all the stuff aldo and felix thank you | Read Full Review3/5/2024 12:00:00 AM | DealerRater
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★★★★★ eriveravery good dealer and good service from all the stuff aldo and felix thank you | Read Full Review3/5/2024 12:00:00 AM | Cars.com
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★★★★★ RAMON ROLANDOVery good service by rafael reyes | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ David MillerAuto Nation provided some of the best service of any company I have done business with. They helped me find the car I wanted and I was able to get an amazing deal. I love my new car thank you Auto Nation and the staff at Pembroke Pines Dodge dealer in Florida! - DM | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ MlfaleroGreat service and staff. Sebastian and Cesar were very helpful and professional. I have leased my vehicles there for the past 6 years. | Read Full Review3/4/2024 12:00:00 AM | Cars.com
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★★★★★ MlfaleroGreat service and staff. Sebastian and Cesar were very helpful and professional. I have leased my vehicles there for the past 6 years. | Read Full Review3/4/2024 12:00:00 AM | DealerRater
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★★★★★ Hudson BottecchiaDon't ever bring your car to their service department. Tried coming here twice, and they try to scam you every way possible. Need to remove and get a new wheel lock. They charged 300 just to remove and 112 for a new set. TIRE KINGDOM charges 149 for everything. Each tire 300 just parts, tire kingdom 160. A dealer should be cheaper | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ TP Crypto61Car completed when promised. Service manager on top of game and courteous | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ linda sweetingWe had a great experience with Mr. Jose E. Bernard in buying a truck. He asked what we wanted and what was our budget. Then he showed us all our options, we picked one went for a test drive. And brought the truck.He was very Professional and gave us a lot of information to make our choice. And if I need a car or truck agai | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ denisseramalloBest team. They help me buy my new car , great customer service I glad I went to Autonation | Read Full Review2/29/2024 12:00:00 AM | DealerRater
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★★★★★ denisseramalloBest team. They help me buy my new car , great customer service I glad I went to Autonation | Read Full Review2/29/2024 12:00:00 AM | Cars.com
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★★★★★ panamjacksat n the sales office for a long ttime while they attempted to start the Odyssey an delivered it with torn upholstery an then had to wait an additional 6 hours while they waited to gt a lift available meanwhile as I watched the mechanics stood around shooting the breeze...great car have no intention to ever go there again. | Read Full Review2/25/2024 12:00:00 AM | Cars.com
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★★★★★ panamjacksat n the sales office for a long ttime while they attempted to start the Odyssey an delivered it with torn upholstery an then had to wait an additional 6 hours while they waited to gt a lift available meanwhile as I watched the mechanics stood around shooting the breeze...great car have no intention to ever go there again. | Read Full Review2/25/2024 12:00:00 AM | DealerRater
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★★★★★ Davide Bevacqua (L'Ombra del Califfo)Beautiful dealership with many new and used cars of the highest quality!!! Exceptional staff and fantastic environment!!! | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Hebert58I purchased a Nissan Murano 2019 with 25,000 miles for $31,000 in August 2021, and supposedly with a clean title and excellent CARFAX record? Then later on I found out that the SUV was hit on the right side, because the pain on the door lucks is bumpy, (terrible body shop job) the front windshield was leaking water on the right side | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Miguel NievesPurchased a second truck from Johnny Robles at Auto Nation Pembroke Pines Florida. Very smooth transaction all questions answered promptly. I am very pleased with the services provided. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Luis Gascueall very well thanks for the excellent attention | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ addie richardsonI made an appointment yesterday to come in to look at a car. I didn’t get a notification, call, or text, drive two hours to the dealership for my APPOINTMENT to see the car, and they say it sold yesterday afternoon. Horrible customer service and way to run business. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ P RoseFirst time bringing my new truck for recall service at this dealership. My Service Advisor Mr Alberto Rojas Padron was polite and professional. I liked that he took photos of my trucks condition prior to it being serviced as I have had issues at another dealer in the past with one of my other trucks. My recall issues were taken ca | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Brittany RichmondGreat dealership! Andre, Hasiel and Galo took their time to help me trade in my lease and gave me a great price on my new one. They answered all of my questions with great and upfront information and made the process extremely easy. I believe they went above and beyond to make sure I was completely satisfied. I’m definitely going to | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Kayla StudzinskiHad a great experience getting my 2024 Dodge Ram. Everyone was super knowledgeable and friendly. I will definitely be recommending my friends and family. Camilo did a great job making sure the truck was clean and ready to go for us to take it home. Sebastian gave us a great deal and I will definitely be coming back. | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ OCThe service I received was highly professional and precisely punctual. | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Joanna AmorHad a great experience purchasing my first American Car! They treat you like family and will do anything to make sure they have your business ! Go see Mike !! | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ randall moralesThe service provided by Alberto Rojas was a 5 start service. The attention to detail and most importantly the attention to keeping me aware and informed every day about my car was amazing. Thank you again | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ jmchughMy buying experience was a delight.I had received a written quote before I visited. the sales staff were very courteous and the whole buying process went smoothly. I would recommend going to this dealership | Read Full Review2/19/2024 12:00:00 AM | DealerRater
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★★★★★ jmchughMy buying experience was a delight.I had received a written quote before I visited. the sales staff were very courteous and the whole buying process went smoothly. I would recommend going to this dealership | Read Full Review2/19/2024 12:00:00 AM | Cars.com
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★★★★★ Luis A. CabThursday Jan 18, 2024 My wife and me have 4 children our budget of 15k dollars to buy a used car and that's how the nightmare began. The Seller R.A recommended us for almost $18,000, a 2017 Chrysler Pacifica, 69k miles. Friday Jan 19, 2024 the Pacifica 2017 has a engine lights, I was worrying because it is supposed to have all the | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ Trevor The Dream BryanMy service at Pembroke Chrysler Dodge Jeep Ram went great. I went in for a routine maintenance and oil change and my time there was very short and sweet. Thank you All for the great service. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Omar NaranjoJosé was excellent and very professional. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Reinaldo PaezDON'T TAKE YOUR VEHICLE TO THIS DEALERSHIP, YOU'VE BEEN WARNED... Twice I've had the worst experience on this dealership, 2018 Ram 1500 V6 3.0 Ecodiesel 1st was on December my warranty was about to expire and had a check engine light (P051B) and a few recalls to take care of so took the car to the dealership and was told that I had | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ TwonthepainterMan this place the best! Whatever credit you have or money down they work with you, they are very friendly helpful and does whatever it takes to get you in a car….s/o to Stan the man & Grace?? | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Howard WatersFrank Moragas is the top 100 GM ,I ever dealt with..always goes that extra mile to get it done ?? ???? | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Big SwaggaVery clear and upfront pricing. Very well maintained used cars on the lot. Professional yet friendly staff that won't pressure you into something you can't afford. Had an experience with another car lot that tried to addin over $12,000. In unnecessary fees therefore absorbing my trade in allowance. I left that deal and went to AutoNa | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Daniel BustamanteThank you so much to my Service Advisor Kristen, she is awesome, valet Guys on greet me & amazing Mechanics ?? Very Stunning Experience, I always have with my dealer where I bought my car. My service Dept is amazing, The Director Daryl had the biggest heart & is very kind & professional smart. He knows hos Business perfect. Ally my se | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Lital DonnerMy car got recalled so I had to bring it in. So glad I came to this dealership - had the smoothest, easiest process. Marco was the best! | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Saida LeonAmazing services. Good customer service. | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ John GonzalezFound that service was fair and quick. And Vitally was open and friendly. | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ DAVID JOSEFSKISame day service for a recall | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Anthony MachadoFriendly carrying service manager, timely work and updates on your vehicle. | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Pedro BermudezExcellent service, attention and everything else, I recommend it to everyone to visit it. | Read Full Review2/10/2024 12:00:00 AM | Cars.com
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★★★★★ Sarah Le Blanc-RitterThey found me the car that I wanted that nobody else could get me | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ HilaryAThe repair was perfect. I didn't give the entire visit a 10 due to the fact that despite having made an appt it took 3 days to get the vehicle in for the diagnosis and because it was a friday, it fell over a weekend, it was another 3 days after that to contact the warranty company. Dropped it on a Tuesday & the warranty company was c | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Gilberto RosadoOnly issue we had was that advisor informed us that Jeep was done and fixed. Valet went to get car to bring to us and we found out that the work had not been done. We were there to replace the two batteries that are needed for this vehicle. Of course, a scramble ensued. Advisor informed me that vehicle would be fixed immediately, | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Rays300Car had bad wipers and brakes shaking I told them I was driving up north to make sure car is safety checked then I waited for the title 2 months | Read Full Review2/9/2024 12:00:00 AM | Cars.com
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★★★★★ Rays300Car had bad wipers and brakes shaking I told them I was driving up north to make sure car is safety checked then I waited for the title 2 months | Read Full Review2/9/2024 12:00:00 AM | DealerRater
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★★★★★ Rogel CarloDisappointed!!! I have a 2020 Jeep Grand Cherokee and this is the second time I had to take my car to the Service Center for the same exact problem, and yet, they couldn't fix it. First time I dropped my car at this SC, they took 10 days to "fix it", and according to them, it was the wheel bearings on the rear tires. WRONG!!! I too | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Andres Mauricio BonillaGreat service everyone was so nice it felt good knowing I was treated with respect thanks to Miguel Echeverría helped me so much! Made me feel like family ! And took him time to explain all the detail of the car and safety features ! Extremely happy with his service and Sebastian the financial manager was so polite and friendly when | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ David Beltran6 days just for a diagnostic service? Every time I come to this dealer something happen No more opportunities for them. Thanks for nothing | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Omar NaranjoJosé was excellent in standing to my concerns and everything went exactly like I hoped it would go. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Farid MansurCarlos thanks for everything, for the explanations , time and all the efforts the you put in us , thanks from me and my wife. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ JORDAIN RABASSAExcellent service and very helpful attitude. Thanks to all who helped me. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ phil JacksonService writer Kristen was great. Kept me updated on the progress of my vehicle. Professional customer service 10 out 10. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Don PedroVitalyk was my advisor and he was great, they took care of my jeep wrangler 392. Thank you! | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Dina LeivaFrom start to finish, my experience at this car dealership was exceptional. The staff were friendly, knowledgeable, and patient. The entire car-buying process was smooth and hassle-free. I highly recommend this dealership to anyone in search of a new car. Thank you, Ronnie and staff! | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Gonzalo ruizFui al concesionario para ver una RAM. Fui atendido por Ronnie Álvarez muy amablemente . Conseguí la camioneta cuando aún hacían la revisión de la misma lo cual generó más confianza en el profesionalismo del concesionario | Read Full Review2/2/2024 12:00:00 AM | DealerRater
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★★★★★ Gonzalo ruizFui al concesionario para ver una RAM. Fui atendido por Ronnie Álvarez muy amablemente . Conseguí la camioneta cuando aún hacían la revisión de la misma lo cual generó más confianza en el profesionalismo del concesionario | Read Full Review2/2/2024 12:00:00 AM | Cars.com
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★★★★★ Heath RosonowMy Jeep is 3 years old and on its 3rd battery. I explained to the dealership that there is a problem with the Charging system. They just continue to replace the battery and not fix the real problem. Also takes a minimum of a week just to get the automobile diagnosed. I have a large family so I have to rent a car and pay for it while | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ TimI made an appointment to have the transmission serviced in my wife Town and Country mini van and to check the engine warning light on Friday 19, 2024 promptly at 11:00 AM. The service advisor Alberto Rojas-Padron said I’d be contacted Monday the 22nd. I received no calls on Monday. I called and spoke to an operator who said someone w | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ BeachbumHorrible service department! My wife’s Town and Country sat there for 6 days for an engine warning light issue and no updates. I ended up taking to another dealership. | Read Full Review2/2/2024 12:00:00 AM | Cars.com
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★★★★★ BeachbumHorrible service department! My wife’s Town and Country sat there for 6 days for an engine warning light issue and no updates. I ended up taking to another dealership. | Read Full Review2/2/2024 12:00:00 AM | DealerRater
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★★★★★ gio bartetThe service department is a nightmare. I went in for warrantee repair on DS folding mirror.. and they put on a different color mirror cover on my Ram. I've called and sent emails to the service manager and still no response. | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Kadine SmithThanks for all your help Andre Brown. You are awesome and I love the SUV. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Mary MartinezWalked into the dealership about a ad we saw online and it was s great experience. No hidden fees and they honored the online price. Jose and Ernesto went out of their way. Carlos in finance was great! I loved that everyone was very professional and not pushy! I appreciated that! Thank you! | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Kevin HernandezThe dealership was helpful and with great service , made the process on get my car fast and easy | Read Full Review1/30/2024 12:00:00 AM | DealerRater
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★★★★★ Kevin HernandezThe dealership was helpful and with great service , made the process on get my car fast and easy | Read Full Review1/30/2024 12:00:00 AM | Cars.com
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★★★★★ Fritz LevrosVery dissatisfied!! Scheduled an early appointment for a simple oil change and ended up being there for 3 hours. Not only that, but now I’m having problems with my truck I don’t have when I went in. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Luis A. CabTengo 4 hijos y por alta necesidad queríamos un auto con más espacio, así que fuimos a AutoNation Jeep en Pembroke Pines. mi esposa y yo teníamos un presupuesto de 15,000 dólares… y así comenzó la pesadilla que hasta el día de hoy estamos sin nuestro auto, 13 días exactamente. El Vendedor R.A quien al oír nuestro presupuesto nos re | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Miriam RodriguezThank you Marco Pineda for an excellent Customer Service. | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Nikki TorresHonestly the absolute worst service department ever. Have been taking my car for a year for the same problem and they repeatedly tell me this time they will fix it. I leave it for days and absolutely nothing is done on it. I find out multiple times that the person that is supposed to fix it isn’t even working the 3 days I had my car | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ James LetawMy truck is operating better than it was when l brought it in ????? | Read Full Review1/21/2024 12:00:00 AM | Google
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★★★★★ StephenMichelle and James are a pleasure to work with. They take their job seriously and are very customer focused. | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Christopher AyalaGreat experience with Stan and Aldo when purchasing my vehicle. | Read Full Review1/19/2024 12:00:00 AM | Cars.com
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★★★★★ Ernesto Ramosfriendly, professional staff, fast and efficient service | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Mike FicaraWe love our van, that being said I dread having to bring it into Autonation for service or even a simple oil change. I recently brought out. van in for an oil change and to fix the battery. Not even a week after the check engine light came back on and I had to bring the car in again. This is a low milage van that should not have the | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ CK KI made a appointment but when I went to drop off my truck they told me they wouldn't be able to look at for 4-5 days??? Why would you have me bring it in just so it sits in your lot? Waste of my time, Beware | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Butch 58I made an appointment to drop my truck off and when I got there they told me it would be 4-5 days before they could look at it. Why make an appointment just to have a truck sit in your lot? If they told me this when I made the appointment it would be ok but now I rented a car and planned my day around dropping my truck off. Poor Cust | Read Full Review1/15/2024 12:00:00 AM | Cars.com
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★★★★★ Butch 58I made an appointment to drop my truck off and when I got there they told me it would be 4-5 days before they could look at it. Why make an appointment just to have a truck sit in your lot? If they told me this when I made the appointment it would be ok but now I rented a car and planned my day around dropping my truck off. Poor Cust | Read Full Review1/15/2024 12:00:00 AM | DealerRater
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★★★★★ AryExcelente servicio. Howard nos ayudó con el proceso, ajustándose a nuestras necesidades y permitiéndonos encontrar la mejor opción de acuerdo a nuestro presupuesto. Así como el servicio después de compra ha sido espectacular . | Read Full Review1/13/2024 12:00:00 AM | DealerRater
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★★★★★ AryExcelente servicio. Howard nos ayudó con el proceso, ajustándose a nuestras necesidades y permitiéndonos encontrar la mejor opción de acuerdo a nuestro presupuesto. Así como el servicio después de compra ha sido espectacular . | Read Full Review1/13/2024 12:00:00 AM | Cars.com
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★★★★★ Ari BarlettaI just want to give a shout out to Armando Fuster! He helped me from start to finish and he was amazing. Very easy to work with, honest, nice, caring, and helpful. He made it so easy for me to get a new car. I highly recommend him and this dealership. I will be buying my next car here as well. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Angel PerezVery nice customer service by Ronnie Alvarez. Very pleased | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Nikita RhodesMy service provider Jose Cruz was very helpful and assisted me step by step with the entire process. I'm Very grateful for his support. Thank you | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Javier HernandezIf I could give this place a zero star I would. This place has the worst customer service when servicing a vehicle even when it’s under warranty. Had 3 other customers with the same issues so I wasn’t alone. My car was there since 1/5 and got a call 1/12 at 6 PM on a Friday told me they still hadn’t seen my vehicle so I told them I | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Keycop9305Great overall experience, from the salesman to finance. Very attentive with questions and making sure it was a smooth transaction | Read Full Review1/8/2024 12:00:00 AM | Cars.com
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★★★★★ Keycop9305Great overall experience, from the salesman to finance. Very attentive with questions and making sure it was a smooth transaction | Read Full Review1/8/2024 12:00:00 AM | DealerRater
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★★★★★ Alfonso IzcuaVery good service, had no issues and work was accomplished in the time promised | Read Full Review1/7/2024 12:00:00 AM | Google
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★★★★★ david torresWhere do I start, Call to make an appointment which was set for 8 o’clock. They said they had to diagnose by truck but in order for diagnosis you have to start my truck, which they did not , it Stated Park for hour and a half so I don’t see how they could diagnose it ,left the truck there for the day, they finally got the part figure | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Marlen BetancourtCustomer service guaranteed | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ victor riveraJames did a great job helping me out. The team that greets you as you pull up at the service center was also very pleasant and helpful. | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Luis DanielWell knowledged and kind staff, will take care of you | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Chuck SavittTerrible service experience. Impossible to contact live person for updates . Never will go there again. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Ryan HartsellRun. RUN from this scam of a chop shop! Below is what we sent in to Chrysler's internal feedback system. This dealership's maintenance team tried to take advantage of my wife and scam additional, not-needed, services. When I arrived for my appointment, the service advisor was being yelled at by another customer. Hindsight... Sh | Read Full Review1/1/2024 12:00:00 AM | Google
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★★★★★ Marta LedonExcelente service! I was treated with great professionalism and respect! Job well done | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Desiree PerezThanks for servicing my car and reviewing a recall my car had! :) Happy Holidays! | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ wanda mooreThere's 10 to 15 people a head of me for the same recall . So most likely I won't be call until sometime next year . | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Carlos Nuria BattagliaEven though they took 3 days to start checking the car (which is a disaster) both Alberto (adviser) and the agency manager Frank were always in contact with me, which made me feel that even in the horrible wait for the mechanical service, they didn't leave me alone. That's why I rate it as excellent customer service! | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Ellen CioffiThis Pembroke Pines service advisor, Kristen, was effective and efficient in handling my van’s issue in as timely a fashion as possible. | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Carolina BeltranYeika Good morning ?? My name is Carolina Beltrán and you. He gave me her number for when I needed something important. Well, I want to tell you that we had a battery failure in our Jeep Renegade and that after going through many setbacks and bad times... we arrived very early today at 7:00 in the morning (without a formal appointment | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Noah OrenbuchMarco and Frank took care of me. The customer service was AMAZING! The team here, from start to finish, made me feel like I was the most important person to them. Kudos to management here for instilling such a great ethos. | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Kenny SolomonHowdy ! As always, thank you ! The absolute best dealership I've ever done business with. Cheers ! Merry Christmas and happy new year ! KLS, Pembroke Pines. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Kai XModified review from a 1 star and a horrendous experience. They have cleared house and removed all of the service department management within the past month or two. The new GM, Frank, seems to at least be trying to improve the culture within this service department, which was previously beyond unacceptable. It is only because of his | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Lll LllWorst customer service. Acknowledged when I walked in. Asked a couple questions. Waited 20min for name to be called to find out they don't take service without appointments even though I had a fleet vehicle. On to lambdin dodge. Ridiculous. Guess your too busy to take more vehicles so you should put a sign on the door before I even w | Read Full Review12/17/2023 12:00:00 AM | Google
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★★★★★ william carbonellExcellent service and attention in all needs | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Rosana Galeano GarManagement when above and beyond to finish the repair of my Jeep on time. Definitely I will be taking my Jeep for maintenance or any major repairs. | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ wjrc7Excellent service and good attention in all my needs in changing my car and buying a new car from luis and also sebastian. | Read Full Review12/16/2023 12:00:00 AM | DealerRater
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★★★★★ wjrc7Excellent service and good attention in all my needs in changing my car and buying a new car from luis and also sebastian. | Read Full Review12/16/2023 12:00:00 AM | Cars.com
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★★★★★ JBLBrought my 2023 Wrangler Sahara Unlimited 4xe in for service and to add an air-breather kit on the front and rear differential. Service Advisor - James was excellent. Place was well organized, clean, with a decent waiting area | Read Full Review12/14/2023 12:00:00 AM | Cars.com
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★★★★★ David VillarrealGood establishment, every clean, staff was very educated. I don't have nothing wrong to say, just great dealer. Thanks | Read Full Review12/14/2023 12:00:00 AM | Cars.com
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★★★★★ David VillarrealGood establishment, every clean, staff was very educated. I don't have nothing wrong to say, just great dealer. Thanks | Read Full Review12/14/2023 12:00:00 AM | DealerRater
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★★★★★ CARLOS ACANDAThis time I had a good experience due to the new management. Frank Moraga is an amazing manager, and Pierre great mechanic very professional . Thank you guys, great service ?? | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ ruben dario contreras chaconLa atención muy buena | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ karen hilbertJames in service followed up with our emergency car service from start to finish. The service director helped to push our car through by taking over the service to completion so we could continue on our trip. | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ richard.fernandezAwesome customer services. The Sales Department are really there to help you get the best deal you can. | Read Full Review12/12/2023 12:00:00 AM | DealerRater
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★★★★★ richard.fernandezAwesome customer services. The Sales Department are really there to help you get the best deal you can. | Read Full Review12/12/2023 12:00:00 AM | Cars.com
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★★★★★ JeepRubiMust say, this dealership has improved. Speedy check-in, and attended to immediately. Only issues were: Asked for my tires to be rotated but they were not. Promised time was an hour, it was over 2+. Needless to say, from previous times, it is a huge improvement. Loved the friendliness of everyone there. The atmosphere has changed a g | Read Full Review12/11/2023 12:00:00 AM | Cars.com
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★★★★★ JeepRubiMust say, this dealership has improved. Speedy check-in, and attended to immediately. Only issues were: Asked for my tires to be rotated but they were not. Promised time was an hour, it was over 2+. Needless to say, from previous times, it is a huge improvement. Loved the friendliness of everyone there. The atmosphere has changed a g | Read Full Review12/11/2023 12:00:00 AM | DealerRater
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★★★★★ Johnny SerraWe were terrified when we went there looking for a car but the experience was AMAZING thanks to Miguel Echevarría, very professional and friendly. We are happy with our new car! Thanks guys, thanks Miguel. | Read Full Review12/10/2023 12:00:00 AM | Google
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★★★★★ Joseph HuertasEveryone was super nice and helpful, I would give it five stars but the service that was provided for me took a lot longer than it should. I waited 1hr and 30 mins to have a key fob programmed to my car. I understand that there were other services going on but I just don’t see how they couldn’t have taken a couple minutes to knock th | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Richard KesslerCar given back after dealer claimed it was fixed and ready after they said they addressed a radiator and thermostat issue. Car overheated 10 minutes from dealer indicating no work had been done or the work was done poorly and of course no one tested it. Brought back. They are now avoiding my calls. In the process of contacting local | Read Full Review12/8/2023 12:00:00 AM | Google
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★★★★★ Alejandra Paola Ribon LinaresGood service Alberto was a good service representative | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ Ricardo MEverything from reception to upper management here at Chrysler dodge jeep ram of Pembroke Pines was amazing. The attention to detail and the exceptional customer service really went about and beyond my expectations. The service department was efficient and prompt. I would highly recommend this dealership for any & all needs for car p | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Keilor AlfaroNefasto servicio al cliente, fuimos por una camioneta nueva siendo el mismo manager que nos rebajo 3 mil dólares y fuimos el siguiente día con ganas de llevarnos el carro y resulta que ese día no estaba de cumpleaños y no estaba de buenas (palabras de el) y no quiso hacer el descuento, media vuelta y nunca mas, gente con muy poca pal | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Diana Colon-RosaThe staff was amazing, especially Alberto at the Pembroke Pines location, he helped with the paper work and checked on status of my car . Will recommend to my friends | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Andres Stolk-CoccoAlready being told that the vehicle wouldn’t be looked at the same day at all (which is totally fine), but also, there were no loaner vehicles available since COVID. Unfortunately, I really need a vehicle to get to work so it wasn’t going to work out. | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Karam KaramGreat customer service by Kristen Gomez ( service advisor ) and Matias ( technician ) they went above and beyond . Very satisfied . | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ The Cad’s FamGreat customer service I was in and out before I knew it with my new truck | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Camilo MenesesAtención increíble siempre hacen lo posible para ayudarte y te sientas cómodo ?? | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Loretha HolmesHad an appointment at 11:30am and didn't get out if there til almost 2pm | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Raechelth VasconceloAmazing and helpful team, They have always been so nice and patient. Excellent service, love the energy of the workers at this dealer. Especially the Colombian lady at front desk she is the sweetest ???? | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ phinsfanflHad a great experience from all staff members especially the manager. She went above and beyond to help me. Thank you | Read Full Review11/29/2023 12:00:00 AM | DealerRater
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★★★★★ phinsfanflHad a great experience from all staff members especially the manager. She went above and beyond to help me. Thank you | Read Full Review11/29/2023 12:00:00 AM | Cars.com
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★★★★★ W HutchinsonIntricate situation so I can understand the initial confusion the team had but they handled it to the best of their ability. Thanks AutoNation | Read Full Review11/27/2023 12:00:00 AM | Cars.com
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★★★★★ cordovaclaudia596Great customer service and very friendly they helped me find my car and the buying process was amazing ! | Read Full Review11/27/2023 12:00:00 AM | Cars.com
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★★★★★ cordovaclaudia596Great customer service and very friendly they helped me find my car and the buying process was amazing ! | Read Full Review11/27/2023 12:00:00 AM | DealerRater
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★★★★★ W HutchinsonIntricate situation so I can understand the initial confusion the team had but they handled it to the best of their ability. Thanks AutoNation | Read Full Review11/27/2023 12:00:00 AM | DealerRater
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★★★★★ tranellmobley44On Nov/20th/2023 I dropped my Jeep Cherokee 2020 to this service department and This manager, Alberto in service is stringing me along with lies . He told me three times in one week that my vehicle will be diagnosed while is in holding in there service department and still no diagnostic yet.. it’s going on two weeks and im being char | Read Full Review11/26/2023 12:00:00 AM | DealerRater
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★★★★★ tranellmobley44On Nov/20th/2023 I dropped my Jeep Cherokee 2020 to this service department and This manager, Alberto in service is stringing me along with lies . He told me three times in one week that my vehicle will be diagnosed while is in holding in there service department and still no diagnostic yet.. it’s going on two weeks and im being char | Read Full Review11/26/2023 12:00:00 AM | Cars.com
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★★★★★ Sumter Sport CampMy service advisor Yandy handle both of my Dodge Durango with care and explain and address all my issues and concerns with my cars. | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Michael MadsenI purchased at this dealer over another RAM dealer specifically because of the no-pressure environment at Pines AutoNation. These guys were there to help when I wanted it without nagging and putting on the whole car salesman shtick. If you want a great salesman, go with Carlos! With Carlos, I felt like I was buying a truck from a fri | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Francisco SantiagoThe attention was excellent just a little bit longer waiting than before probably because was a holiday may not had all the techs working | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ signe drulleAndre Brown was very helpful since the moment I asked him about my dream car. We stumbled upon some issues with the first car, but he stayed loyal and communicated through and found best solutions. Thank you! | Read Full Review11/23/2023 12:00:00 AM | Google
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★★★★★ dlaurent5050AutoNation is a very clean facility. The employees are friendly and ready to serve. I love that they keep to their promise of when you can expect your vehicle. They provide a shuttle if you need one to get home until your vehicle is ready and I really love that they keep you informed with what's going on with your vehicle. You're gre | Read Full Review11/23/2023 12:00:00 AM | Cars.com
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★★★★★ dlaurent5050AutoNation is a very clean facility. The employees are friendly and ready to serve. I love that they keep to their promise of when you can expect your vehicle. They provide a shuttle if you need one to get home until your vehicle is ready and I really love that they keep you informed with what's going on with your vehicle. You're gre | Read Full Review11/23/2023 12:00:00 AM | DealerRater
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★★★★★ lwlouroStan was very very helpful and pleasant to work with. Everything was transparent and worked out well. Would recommend to anyone! Thanks again everyone at Auto Nation | Read Full Review11/21/2023 12:00:00 AM | Google
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★★★★★ Maria GomezThe service was done promptly and the coordinator was very efficient and friendly | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ James SpataforaAmazing! Got me in the car I’ve always wanted! | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ John BKristen is awesome best service advisor at auto nation | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Ernestine RogersIt was a beautiful experience. Everyone was so professional. I really appreciated that; especially because I arrived a day early.for my appointment. Everyone was so kind, and they serviced my vehicle anyway. I realized I was a day early when I went to the lobby to wait, I informed the service representative that my appointment wa | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Sung ParkI am very disappointed in your service | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Aaron CeravoloHuge thanks to my salesperson Ernesto Lluis and Finance Manager Grace Giraldo. They both were a pleasure to work with, made the process quick and easy. Highly recommend them! | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Sagar SinghWhen you go here ask for salesman Ernesto,very patient and helpful guy,doesn’t try to pressure you like other salesman at other dealerships do! Would recommend this dealership to anyone looking to buy a car! | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Juan Ma PerezExcellent attention, commitment and service! | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Chevay HamptonMy service advisor was very helpful and knowledgeable. From coordinating transportation to informing me of what was needed on my Jeep she was there to answer any questions and provide assistance in a very professional manner. | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ A yo SeayFirst of all autonation dodge is straight Trash... I arrived there two weeks ago dealing with a coolant leak coming from bypass water pipe that connected to the heater hose I took the truck to them and explained my problem with the truck..first of all I have a gold package extended warranty to cover the then I get a phone call from d | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ kristie.james.kjEveryone was very nice and knowledgeable. The place was very good and clean. Thank you | Read Full Review11/11/2023 12:00:00 AM | DealerRater
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★★★★★ kellymorgan717I keep coming back to this dealership because regardless of the painful process that buying a new car is, these guys make it bearable...lol. In reality, Jose and Mr. Escobar were amazing and I left with a new car that I'm happy with and a dealership that I would recommend. I just wish we could cut down on that 4-hour wait beginning-t | Read Full Review11/11/2023 12:00:00 AM | DealerRater
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★★★★★ kellymorgan717I keep coming back to this dealership because regardless of the painful process that buying a new car is, these guys make it bearable...lol. In reality, Jose and Mr. Escobar were amazing and I left with a new car that I'm happy with and a dealership that I would recommend. I just wish we could cut down on that 4-hour wait beginning-t | Read Full Review11/11/2023 12:00:00 AM | Cars.com
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★★★★★ kristie.james.kjEveryone was very nice and knowledgeable. The place was very good and clean. Thank you | Read Full Review11/11/2023 12:00:00 AM | Cars.com
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★★★★★ Emil SanchezExcelentes atenciones de parte de todo el personal. | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ Mlr19First time and the experience was pleasant and the salesperson was very helpful. Great service provided | Read Full Review11/9/2023 12:00:00 AM | Cars.com
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★★★★★ Mlr19First time and the experience was pleasant and the salesperson was very helpful. Great service provided | Read Full Review11/9/2023 12:00:00 AM | DealerRater
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★★★★★ Ivonne SolisThanks Manuel Ferrara for you excellent attention. | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ MiguelWill be buying again from autonation dodge, Felix was very professional and polite. Felix did a good job at explaining the numbers on the process of the purchase and was very patient, easy to negotiate numbers with the seller. very friendly people starting with the front desk to the seller and financier. I Recommend this dealer 100% | Read Full Review11/7/2023 12:00:00 AM | DealerRater
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★★★★★ MiguelWill be buying again from autonation dodge, Felix was very professional and polite. Felix did a good job at explaining the numbers on the process of the purchase and was very patient, easy to negotiate numbers with the seller. very friendly people starting with the front desk to the seller and financier. I Recommend this dealer 100% | Read Full Review11/7/2023 12:00:00 AM | Cars.com
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★★★★★ cristian oleaDrop off and Pickup of a routine service took for ever. But they get the job done. | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ mchev19Very positive experience. The repairs were more than I anticipated, but I guess that's everywhere now. Yandy my service advisor went above and beyond, Stephanie was very helpful as well. Eric is an exceptional young man, very thorough knowledgeable tech with great people skills. I was a Master tech in the business for 26 years and I | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Laszlo SandorTerrible first experience. I purchased the extended platinum coverage when I bought my vehicle. Bumper to bumper with rental coverage as well . They are trying to do everything to get you to pay for diagnostics...and to delay the rental . I never had this bad experience with any other dealership... I had VW and BMW and they treated m | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Jasper PateService was really slow. I went in for an oil change and an alignment. After 24 hour not hearing hearing anything, I called several times and there was no answer. I went in to the service center and was told my truck was done and still had to wait an additional 30 to 45 minutes to get my car. At the end of the day after I already had | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ China GosierYANDY is the best !!! He was able to get me a rental while I wait to get my car fixed. His communication was excellent. I love this place. Especially the express oil change service they offer now. | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ pccraig007Every experience at the Service department is pleasant. Staff is always courteous, supportive and friendly… under-promised, over-delivered….. | Read Full Review11/4/2023 12:00:00 AM | Cars.com
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★★★★★ pccraig007Every experience at the Service department is pleasant. Staff is always courteous, supportive and friendly… under-promised, over-delivered….. | Read Full Review11/4/2023 12:00:00 AM | DealerRater
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★★★★★ David CasillasAbsolutely AWFUL service department!!!! First over 32 minutes on hold for someone to pick up the phone. Secondly, very disorganized operation as far intaking service vehicles as they make you wait in a reception area before you even begin to look at your car. Thirdly, complete and total lack of communication as to the status of you | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Joshua OusephBooked appointment for oil change/tire rotation. Service Advisor I was assigned was not there that day. Waited 45 minutes after appointment time to be serviced. No call when care was ready. I called dealership transferred 3 times then hung up on. Drove there to get my car. Only go here because i got the free oil change/tire rotation | Read Full Review11/3/2023 12:00:00 AM | DealerRater
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★★★★★ Joshua OusephBooked appointment for oil change/tire rotation. Service Advisor I was assigned was not there that day. Waited 45 minutes after appointment time to be serviced. No call when care was ready. I called dealership transferred 3 times then hung up on. Drove there to get my car. Only go here because i got the free oil change/tire rotation | Read Full Review11/3/2023 12:00:00 AM | Cars.com
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★★★★★ Matthew GerovacHad my truck worked on. And they did a fantastic job. And was able to get the recalls done. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Laszlo SandorTerrible first experience. I purchased the extended platinum coverage when I bought my vehicle. Bumper to bumper with rental coverage as well . They are trying to do everything to get you to pay for diagnostics...and to delay the rental . I never had this bad experience with any other dealership... I had VW and BMW and they treated m | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Dan AbrusciIf you like wasting your time and overpriced services, this is the perfect dealer for you! The make you waste ONE hour to sign an invoice just to be able to leave your car!!! Absolutely mind blowing! Something that should take 5 minutes, takes 1 hour in here either because under staff or just plain disorder.. Anyways, take your valua | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Ms CandyMy service advisor had me in & out. Shuttle ride of drop off and pick up was excellent. No complaints. | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ aixa gonzalez-pardoI don't want to lease another car here. Unfortunately I had the worst experience in terms of leasing a car. | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ Freddy ELove it , top notch Service provided by Alliyah Taylor she kept me up to date with my vehicle. Pierre the technician did a fantastic job and now my jeep rides better than ever. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Pedro GonzálezExcelente atención por parte de todo el equipo de trabajo y muchas ganas siempre de ayudar al cliente para que salga manejando | Read Full Review10/30/2023 12:00:00 AM | Cars.com
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★★★★★ Pedro GonzálezExcelente atención por parte de todo el equipo de trabajo y muchas ganas siempre de ayudar al cliente para que salga manejando | Read Full Review10/30/2023 12:00:00 AM | DealerRater
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★★★★★ david gouldingSales are always amazing. Aldo and Orlan have been really good to me. Unfortunately, the service department is what brings down the overall rating for me. 2 different trucks, 3 services, all in one year, and they've all been very disappointing. At this moment I'm waiting for them to find my truck and my keyboard, Frank was supposed t | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ chris besuThe service manager has instructed that all service reps steal from customers by adding things to the bill you do not need. Please look at the pictures to identify the fraud and check your service records to make sure they are not stealing from you! I will be posting this on every maroone car dealership review I can find and allotti | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Robert FeierstadtOne of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to edu | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ RobblueOne of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to educa | Read Full Review10/29/2023 12:00:00 AM | DealerRater
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★★★★★ RobblueOne of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to educa | Read Full Review10/29/2023 12:00:00 AM | Cars.com
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★★★★★ Rob BlueOne of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to educa | Read Full Review10/29/2023 12:00:00 AM | Cars.com
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★★★★★ Marc DunnProfessional, courteous and cooperative. Staff does everything possible considering they are short staffed. Prices and workmanship is all competitive. Expect to wait. | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Angel SantanaBuen servicio, te siente en familia, la facilidades que dan son las mejores, en fin me encanto negociar con ellos. | Read Full Review10/27/2023 12:00:00 AM | Cars.com
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★★★★★ Angel SantanaBuen servicio, te siente en familia, la facilidades que dan son las mejores, en fin me encanto negociar con ellos. | Read Full Review10/27/2023 12:00:00 AM | DealerRater
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★★★★★ Jose UlloaLa mejor experiencia El personal súper atento y dedicado El mejor servicio | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Carl CraigEverything was made in record time. Over delivered | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Andres SanchezLong story short. I waited 2 hours for an "advisor" they forgot i was in the reception area waiting. Then it took another 2 hours to peform a regular service (Oil change, Tire rotation). After four hours, only the oil change was performed. Very disorganized, to many people walking around wit the same color shirt (couldn't ID a S | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Alexander J. AlvarezProfessional, at 60K miles it is the first my car was ready within the same day 1 1/2 hour after the drop off. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Federico LaluzVery good service, even with a lot of people waiting for their vehicle. Mark is the best advisor ever, my mini-van needed breaks and mounts but the dealer did not have all of them. Mark managed to get the missing parts in other stores in less than 24 hours, Mark got the authorization to provide me Uber rides paid by the dealer so I | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ W MurphyThis was my best car buying experience ever! Miguel, Sebastian, and Roy were all amazing to work with. I would recommend this dealership to anyone looking to purchase a new vehicle. It couldn’t have been a better experience, freat job AutoNation! | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Frank SierraGreat place to purchase your new truck, knowledgeable salesman, very helpful in every step of your purchase . I really appreciate his help and advice. | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ jamesmurray45This is my 8th car/truck I have purchased from this dealership and the experience is always stress free and accommodating. Love those goes at Dodge Ram Pembroke Pines! | Read Full Review10/23/2023 12:00:00 AM | DealerRater
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★★★★★ jamesmurray45This is my 8th car/truck I have purchased from this dealership and the experience is always stress free and accommodating. Love those goes at Dodge Ram Pembroke Pines! | Read Full Review10/23/2023 12:00:00 AM | Cars.com
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★★★★★ eduardolarenasIt’s an honest dealer and I believe they are trying to do their best | Read Full Review10/23/2023 12:00:00 AM | Cars.com
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★★★★★ eduardolarenasIt’s an honest dealer and I believe they are trying to do their best | Read Full Review10/23/2023 12:00:00 AM | DealerRater
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★★★★★ Daniel GI think this is the first negative review I have ever posted, but I am extremely disappointed. I bought my new van, and noticed there were issues within the first month. Because it's under warranty, I was told to bring it in to check it out. They kept my van for 6 days. 6! And not only was not one thing done to it, they'd promised to | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Justin LoveFirst time at this dealership for service. Scheduled an appt for a new battery and new tire. Drove 30 mins to get there and was early for the appointment. By the time we were seen we were told the battery nor the tire was in stock. Shouldn’t this inventor be checked prior to the appointment. We will never go back to this Jeep dealer. | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Evaldo BService was provided as per my expectations. Moe than that I cannot say. This minimum words required is quite silly | Read Full Review10/22/2023 12:00:00 AM | DealerRater
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★★★★★ Evaldo BService was provided as per my expectations. Moe than that I cannot say. This minimum words required is quite silly | Read Full Review10/22/2023 12:00:00 AM | Cars.com
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★★★★★ Lopezpaco11The best sell people I love my Ram 2500 2024. Thank you for help me about to get my dream truck | Read Full Review10/21/2023 12:00:00 AM | Cars.com
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★★★★★ Lopezpaco11The best sell people I love my Ram 2500 2024. Thank you for help me about to get my dream truck | Read Full Review10/21/2023 12:00:00 AM | DealerRater
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★★★★★ Igrayne DiazUna buena atencion y buen sevicio | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Yani JimenezMade appt to change my oil and it took one hour for them to even take my car back then additional 1.5 hours to actually change the oil. Not sure what advantage making the appointment had. They offered an Uber to take me home. When sending an Uber to pick me back up they sent to to the wrong location. Horrible service. Definitely not | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Debbie AService personnel Alberto kept in communication with me throughout the whole process. He understood the pain of being without a car. He was very efficient and caring. | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Catherine SavageGot a Jeep Grand Cherokee thanks to Ronnie. Such a great salesmen, super attentive to our needs. Not only did he do his job by getting the “sale” but he went above and beyond for us. Personalized our process, made it very smooth for us. Thank you once again | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ Dre LeeThe worst service department in pines.The GM need to do better. | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ Nicole CostelloeMy Jeep is amazing and the team at Auto Nation was incredibly knowledgeable and helpful every step of the way. | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Nadine FordThe staff were very friendly, considerate, and helpful. The process to get my car was great. Thanks again. | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Nini CutyTotal rip off, I bought a car3 MONTH. They all claimed the car is in excellent condition and showed me the car history saying only one owner, the car was dirty I took the car cause BERNARD was they sale man telling me I can bring the car to wash, I said fine. after a week going to 2 weeks before the bank calls for interview the car w | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ wills WillyWorst dealer in Pembroke Pines… Terrible customer service… | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Maria Fernanda Feredaexcelente atencion , todo rapido y precisos. | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Digital truthGreat place to shop I found the car I was looking for I was looking for the staff honored the deal I would recommend this dealership | Read Full Review10/16/2023 12:00:00 AM | DealerRater
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★★★★★ Digital truthGreat place to shop I found the car I was looking for I was looking for the staff honored the deal I would recommend this dealership | Read Full Review10/16/2023 12:00:00 AM | Cars.com
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★★★★★ Mike McGMiguel was outstanding from start to finish. Most pleasant car buying process I’ve had in years! Definitely recommend to anyone looking for easy car buying process with out the hassle! | Read Full Review10/15/2023 12:00:00 AM | Google
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★★★★★ Thomas L Flowers SrCommunication is horrible about the status of the vehicle , no one updates you on what's happening .. Calling in to get an update doesn't help either the receptionist puts you on hold for an unlimited amount of time & leaves you on hold & doesn't help you get an understanding .. management isn't any better because they barely know wh | Read Full Review10/15/2023 12:00:00 AM | Google
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★★★★★ ryan amezquitaDO NOT TAKE YOUR CAR HERE FOR SERVICE!!! DO NOT!!! 3 weeks its been and im still waiting! No one answers the phone if they do they will put you on hold until the call disconnects! Aalyiah by far the worst advisor no communication promised my car would be ready today ITS NOT! GAVIN (the manager) was fired. Finally went to dealership s | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ Estrella Gonzalezthe service in this place is horrible! My vehicle has been there for weeks and no one has contacted me. I have to take it up with corporate with these people. Thiefs that give you one price of a fix today and tomorrow they call and triple it. They do not answer the phones and leave you on hold for hours. | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Sherri BMy business is important to them! I appreciate that! | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Marcos UscocovichExcelente atención los felicitó | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Ricardo MontalvanEverything from reception to upper management here at Chrysler dodge keep ram of Pembroke Pines was amazing. The attention to detail and the exceptional customer service really went about and beyond my expectations. The service department was efficient and prompt. I would highly recommend this dealership for any & all needs for car p | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Nicole CostelloeMy Jeep is amazing and the team at Auto Nation was unbelievable knowledgeable and helpful every step of the way. | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ salsapiAll workers at this dealership are friendly and very helpful. I was in and out quickly for an oil change. | Read Full Review10/10/2023 12:00:00 AM | Cars.com
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★★★★★ esariolWent through their new fast lube section and they were excellent. Alberto was very attentive! | Read Full Review10/10/2023 12:00:00 AM | Cars.com
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★★★★★ esariolWent through their new fast lube section and they were excellent. Alberto was very attentive! | Read Full Review10/10/2023 12:00:00 AM | DealerRater
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★★★★★ salsapiAll workers at this dealership are friendly and very helpful. I was in and out quickly for an oil change. | Read Full Review10/10/2023 12:00:00 AM | DealerRater
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★★★★★ Kristina CruzThis location is a total nightmare to get any service on your car. The service manager is a joke. This location needs a new management team. Save yourself from a headache and go elsewhere. | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Jeffrey PaulIt’s unfortunate that I have to leave a negative review. My vehicle was towed to this service department on Thursday, a week ago, on a “scheduled” appointment. I was told it would take 3 days to figure out the issues. After not hearing anything on Monday, I decided to pay a visit on Tuesday. I was told that the mechanic hasn’t starte | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Marc KadishI was disappointed with lack of communication and failure to reallly perform service from another local dealer so drove further out to go to automation for my Jeep 4 E issues and was so happy I did I tecieved and experienced staff mgt and mechonic all of which cared and addressed me and my Jeep in a timely, friendly and efficient way | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ Jon CusackAbsolutely the worst service experience!!! Brought my truck in for a suspension issue and was told it was an airbag. One week and $1400.00 later drove out only to have the same thing happen an hour later. Brought it back and after another week was told now its the other airbag. Since changing service personnel I decided to give them | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Luisa ferI got my car with Johnny, he’s very professional told me everything about it. He already knew which one I wanted, color, details etc, because we had spoken before and came back once everything was good to go. I did not feel pressured nor rushed. He took his time. EVERYTHING WENT VERY SMOOTH. So thankful for him and Grace in finance, | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Luis GoenagaIf you want to get your vehicle serviced here, don't. Its faster to get someone from the IRS on the phone than it is here. Always zero staff available. Average hold to even speak to someone is 20 mins, that's being generous. My vehicle was diagnosed with a defective part on 10/1/23 they said 2 days to get the parts and schedule me f | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Ricardo MontalvanEverything from reception to upper management here at Chrysler dodge Jeep Ram Pembroke pines was amazing. The attention to detail and the exceptional customer service is apparent everywhere you step inside the building. Service department was efficient and prompt. I would highly recommend this dealership for any and all needs for car | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ CARLOS FALLAGreat customer service !! Thanks you!! | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Fonsecafamily4530Yandi was very helpful and knowledgeable, all the process was very smooth and easy for me | Read Full Review10/5/2023 12:00:00 AM | DealerRater
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★★★★★ Fonsecafamily4530Yandi was very helpful and knowledgeable, all the process was very smooth and easy for me | Read Full Review10/5/2023 12:00:00 AM | Cars.com
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★★★★★ Elvedin HoticTerrible service! Simple diagnostic they want me to leave the car 3-5 days no loaner. I mean a speaker is blown.. why 3-5 days? Crazy. Never going back! | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Betty ChappelIt took awhile for my diagnostics however, they got the job done. | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Hector ColmenaresWith an appointment for oil change takes about 2.5 hrs,? There's 1 or 2 guys only and 6 bays. | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Frank NovakThey handled my problem with the best professional work that can be done | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Napoleon AponteIt was truly a pleasure doing business with you, my special thanks to Johnny Robles for being so professional and attentive, his level of service and care for his customers are exemplary. | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Luis LopezOverall was a great experience, the service was completed much faster then expected without any delays | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Silvia Milian-GonzalezProfessional and kind. Tk you, Silvia G. | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Daniel BustamanteVery Stunning Experience, I always have with my dealer where I bought my car. My service Dept is amazing, The Director Daryl had the biggest heart & is very kind & professional smart. He knows hos Business perfect. Ally my service advisor very great & always help my needs & very knowledge about Service Maintenance. Jeffrey no words a | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ BryanService department is horrible one of the worst I have ever seen one of my trucks they had for almost a month for an oil leak, and when I got it back, it was doing the same exact thing! | Read Full Review9/30/2023 12:00:00 AM | Cars.com
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★★★★★ BryanService department is horrible one of the worst I have ever seen one of my trucks they had for almost a month for an oil leak, and when I got it back, it was doing the same exact thing! | Read Full Review9/30/2023 12:00:00 AM | DealerRater
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★★★★★ Philius LaurentMy experience with AutoNation was very pleasant, The work was completed as expected. Will continue to take my car to AutoNation, The service there is GREAT!! | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ JonSiempre me han ayudado en este dealer, no tengo quejas. En esta oportunidad el agente de servicio Yandy fue muy atento y profesional en buscar soluciones más rápidas al arreglo de mi vehículo | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Rene LorentePésimo la parte de servicio, 4 días sin mi auto y lo tuve que recoger sin solución, a este dealer no recomiendo que vallan ,, PÉSIMO | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Mikeriya RobertsCustomer service was perfect. | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ David's jeepWell organized staff is very polite Felt very satisfied with my salesman. Michael Will purchase a vehicle from him again | Read Full Review9/27/2023 12:00:00 AM | DealerRater
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★★★★★ David's jeepWell organized staff is very polite Felt very satisfied with my salesman. Michael Will purchase a vehicle from him again | Read Full Review9/27/2023 12:00:00 AM | Cars.com
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★★★★★ MikeLTimely service, fair pricing, honest and communicative. I took advantage of their service offers via their website and paid the same as if I went to a “lesser” garage with a not certified mechanic. My service advisor, Alliyah, updated constantly about my Jeep’s progress. As I was a waiting, she got me in and out in a timely manner. W | Read Full Review9/26/2023 12:00:00 AM | Cars.com
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★★★★★ MikeLTimely service, fair pricing, honest and communicative. I took advantage of their service offers via their website and paid the same as if I went to a “lesser” garage with a not certified mechanic. My service advisor, Alliyah, updated constantly about my Jeep’s progress. As I was a waiting, she got me in and out in a timely manner. W | Read Full Review9/26/2023 12:00:00 AM | DealerRater
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★★★★★ V PDon’t even waste your time here! I bought a car back in may to have issues with my air not even 2 weeks after, eventually got it fixed at service here at the dealership to have the SAME issue again. I’ve continuously reached out to the manager for some clarity & HAVE YET TO GET BACK TO ME. Run fast. | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ walter vanderhorstAmazing service and professionalism. Jose is a great salesman and help me feel comfortable in getting what I wanted. Fernando (the manager) went above and beyond to get me a great deal on my RAM 1500 Limited. Thank you guys, keep it up. | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Age AlvarezHorrible .. 3 hours for oil change . No sticker nor reset on oil life. For taking so long they offered to fill up gas tank. They took the truck and 1/4 tank shy to being full. Not sure they filled up with premium gas (recommended).in all that time about 10 workers running around doing nothing . My fault choosing maintenance plan. | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ adrian840726I was not expecting such great sevice for this dealer, the experience was very accommodating and seamless. | Read Full Review9/24/2023 12:00:00 AM | DealerRater
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★★★★★ adrian840726I was not expecting such great sevice for this dealer, the experience was very accommodating and seamless. | Read Full Review9/24/2023 12:00:00 AM | Cars.com
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★★★★★ Vaneza TabaresI highly recommend doing business with AutoNation Jeep. Carlos was a pleasure to work with and he made leasing a car from the dealership easy. His commitment to excellent customer service, attention to detail and his quick replies to my texts or calls. Thank you! | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ Tania SalazarI was able to schedule an appointment the same day, and I was very please with the service and efficiency of the dealership staff. | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ Elena MisunasHorrible customer service, the service department lacks communication. They had me walk across the dealership to get my own paperwork, after waiting for 30 mins, while 4 people sat at the desk on their cell phones | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ Gabriel QuinteroIt’s was a great experience. Everyone was very professional and the service was exceptional. | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Mari GonzalezAutoNation Pembroke Pines Team, Thank you so much! I was running late to my service appointment and the team at AutoNation Pembroke Pines was beyond accommodating. I thought I'd drop off my car and go shopping but it was raining cats and dogs, so I decided to hang around and get some work done there as I waited. What a beautiful dea | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Tramaine LiptrotOur advisor YANDY is exceptional when it comes to customer service. He kept us informed on the repairs throughout the whole process. Great job YANDY. | Read Full Review9/20/2023 12:00:00 AM | Cars.com
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★★★★★ Tramaine LiptrotOur advisor YANDY is exceptional when it comes to customer service. He kept us informed on the repairs throughout the whole process. Great job YANDY. | Read Full Review9/20/2023 12:00:00 AM | DealerRater
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★★★★★ Lamont HubertThe Mgr Darryl. VVVery Profesional Straight Forward his hands on approach is beyond Excellent.. so Profesional til its sorta intimidating he's excellent at correcting the beforehand lack of customer service your guaranteed to receive from his team .. Today I got to THE SERVICE DEPT at 5:50AM to make sure I was 1st at 7AM ...he greet | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ La Bala BlancaIn short, the service and attention was the best. Specially José Abel Hernández, He treated me like I was part of his family. ??????thank you so much! | Read Full Review9/18/2023 12:00:00 AM | Google
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★★★★★ Vandalynn NoltonGreat Job with Service Advisor Alliyah she handled everything professional and kept me updated with the completion of my vehicle and the attending great and professional mechanic Pierre ….Keep up the good work …. Job Well Done!!!!! | Read Full Review9/18/2023 12:00:00 AM | Google
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★★★★★ Propel 2015Armando from sales, Roy from finance, the GM and even the front desk woman who ran my check all made sure my experience was a positive one. The only negative was the wait time to get into the finance department, but I can’t really fault them on that because even with 3 or 4 on staff they were all busy with a rush of customers. I now | Read Full Review9/18/2023 12:00:00 AM | Google
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★★★★★ Marta RodriguezHorrible if you have options, don't take your car for service to this place, very informal people. And it is always a problem, it's very frustrating to deal with the staff. | Read Full Review9/18/2023 12:00:00 AM | Google
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★★★★★ Ender OzThis review is about service. I took my car, Jeep Wrangler 4E on a date that I had appointment. My car was there all day, and It was supposed to be done by 5-5:30 pm. No body gave me a call about the car's status. I went to service at 5:30 pm, after waiting for 1 hour I was was able to learn that my car was not even taken to shop ye | Read Full Review9/18/2023 12:00:00 AM | Google
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★★★★★ Lamont HubertCame here at 9:50 am they took my keys assigned me a # and haven't talked to anyone and it's now 1:02 in the afternoon. This place is HHHORRIBLE. CUSTOMER SERVICE IS NONEXISTENT if you want to WASTE UOUR WHOLE DAY & BE FCKED OVER..COME HERE These people be running around as if their building jeeps with their BARE HANDS Again let | Read Full Review9/18/2023 12:00:00 AM | Google
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★★★★★ Arlene SperlingThey were very organized and very accommodating and very friendly and fast I also got a complimentary car wash. I will only go to the dealer for all my car needs , they have excellent service men who know their work . I have been leasing for 10 years there and bought this car because I love it Jeep compass , great for floods in Flori | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ Julio IglesiasTerrible customer service, had my car a month on the shop to replace a water pump. And still when i would call they would either responde in a rude way or when i asked to speak to a manager they just would put on me hold. After 3 weeks alberto took over and was better with him. Overall terrible experience. I would never take my car | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ Pastor MitchellAuto Nation matched a 2021 Chrysler 300 in my mind, to a deal that they could broker. It didn't take an entire day either. I am totally pleased with the efficacy of this sales and service division. Thank You! Keep helping people! Keep selling cars! | Read Full Review9/16/2023 12:00:00 AM | Google
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★★★★★ Richard LevyNo updates difficult to contact | Read Full Review9/16/2023 12:00:00 AM | Google
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★★★★★ Lou WilliamsI really appreciated the opportunity to experience Autonation's Repair and Parts services recently. The personnel I worked with were very professional. I was satisfied with my Jeep Cherokee repair and parts provided in a timely manner. Kudos to Kristen and Jean Moreno for their excellent service. lw | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ Miguel AmeigeirasLook no further. I had written off Autonation because of a poor experience 3 years ago when buying a Chevy. I took a chance and went by the Ram dealership in Pembroke Pines and I’m glad I did. We were fortunate to be approached by Michael Lewis and he made this easy. Along with his manager Sebastian and Grace in the Finance off | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ Buda TCGreat friendly service. Fast and efficient. Very informative. 10/10 recommendation. | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ Diana.brown2543Terrible customer service. They don’t call you back unless you call them overpriced vehicles. If you have a difficult deal, they are not capable to handle it. They only deal with easy deals. Waste of time. I expected so much more from such a large dealer. Was disappointed. | Read Full Review9/14/2023 12:00:00 AM | DealerRater
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★★★★★ VOLVOBUYERTerrible experience at this dealership- which seems to be consistent with all Autonation dealerships- incorrect pricing between website and on-site prices, in my case they wanted to charge an additional $90 for an oil change (over $300 for a 10k diesel oil change w/no tire rotate or extras) - website showed pricing of $184. I also ma | Read Full Review9/14/2023 12:00:00 AM | DealerRater
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★★★★★ VOLVOBUYERTerrible experience at this dealership- which seems to be consistent with all Autonation dealerships- incorrect pricing between website and on-site prices, in my case they wanted to charge an additional $90 for an oil change (over $300 for a 10k diesel oil change w/no tire rotate or extras) - website showed pricing of $184. I also ma | Read Full Review9/14/2023 12:00:00 AM | Cars.com
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★★★★★ Diana.brown2543Terrible customer service. They don’t call you back unless you call them overpriced vehicles. If you have a difficult deal, they are not capable to handle it. They only deal with easy deals. Waste of time. I expected so much more from such a large dealer. Was disappointed. | Read Full Review9/14/2023 12:00:00 AM | Cars.com
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★★★★★ Jose CastroGood service and quick change oil process. | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Cheerio GI’m happy with the changes that were made when getting your car service it's much more faster and convenient. | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Rita BeckGreat experience. Armando helped me from beginning to end and never skipped a beat | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Vianpe Contractorsvery good, well attended professionals, friendly with especially José Díaz, in sales, I recommend them | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Bloudy BoboI recently had the pleasure of visiting the Dodge dealership for a service on my car, and the experience exceeded my expectations. The staff was not only knowledgeable but also displayed a high level of professionalism throughout the process. They diagnosed and fixed the issue promptly, keeping me informed every step of the way. The | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ Vito RaneriWell the young man in service really went over and beyond to help me after he realized nobody was taken care of me as I am kinda handicapped with my left leg being sorta eMobile I think his name was Gianni or jammi but came to me asking I was ok first off because I was sweating really bad because I was in a lot of pain he got me a bo | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ carlos diazExcelente atención de parte de Roy Escobar, Johnny Robles y Sebastian Argüello, se esmeraron en hacerme sentir en casa y lograr cerrar la negociación, Thank you ?? | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ DTBMDVery happy customer!!! A+ Used the Express Oil change service for the first time and it was easy. Just drop and go. No fuss and welcoming staff. My service advisor Kristen Gomes was amazing! It was ready pretty fast, but I ran a little late since I went shopping across the street at Pembroke Gardens. Thank you for taking care of my s | Read Full Review9/12/2023 12:00:00 AM | Cars.com
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★★★★★ Miguelangel AngaritaI was surprised with the special treatment that they gave me, especially José Díaz, very professional and very attentive. Do all the technical and financial specifications. | Read Full Review9/12/2023 12:00:00 AM | Cars.com
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★★★★★ DTBMDVery happy customer!!! A+ Used the Express Oil change service for the first time and it was easy. Just drop and go. No fuss and welcoming staff. My service advisor Kristen Gomes was amazing! It was ready pretty fast, but I ran a little late since I went shopping across the street at Pembroke Gardens. Thank you for taking care of my s | Read Full Review9/12/2023 12:00:00 AM | DealerRater
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★★★★★ Miguelangel AngaritaI was surprised with the special treatment that they gave me, especially José Díaz, very professional and very attentive. Do all the technical and financial specifications. | Read Full Review9/12/2023 12:00:00 AM | DealerRater
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★★★★★ Juseth ColemanI brought my car in on August 11, 2023, for 3 reasons. I needed an oil change, radiator replaced, and auto/stop malfunctioned diagnosed. After leaving my car there for 1 week without any real update or contact with my advisor after many attempts, I was finally provided with a rental car (which we have a van and we were assigned a car | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ Scott J. Palumbo100% Impeccable & Professional Service!!! I’m a life time customer!!!????????? | Read Full Review9/11/2023 12:00:00 AM | Google
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★★★★★ Belarminio MartinezToo long in the waiting room ,I think that could be more quickly in the solution of my problem. | Read Full Review9/11/2023 12:00:00 AM | Google
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★★★★★ Nolasco RuffinattiYandy Maya has been very profesional and responsive, thanks very much! | Read Full Review9/11/2023 12:00:00 AM | Google
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★★★★★ Federico LaluzVery good service, even with a lot of people waiting for their vehicle. Thank you guys! | Read Full Review9/11/2023 12:00:00 AM | Google
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★★★★★ Sheryl StanleyI recently took my jeep for an oil change and I have to say it was definitely more pleasant and efficient than the last time. Sebastian is great and is always so approachable and helpful! | Read Full Review9/11/2023 12:00:00 AM | Google
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★★★★★ mariae7@gmail.commuy profecional y calidad en la labor que hacen. Buen servicio. Me gustaría que fuera en menos tiempo | Read Full Review9/11/2023 12:00:00 AM | DealerRater
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★★★★★ mariae7@gmail.commuy profecional y calidad en la labor que hacen. Buen servicio. Me gustaría que fuera en menos tiempo | Read Full Review9/11/2023 12:00:00 AM | Cars.com
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★★★★★ Peter K SahoraDue to an unexpected car issue we limped into your service center. We were greeted by Samuel on arrival and guided to the next step in the check in process where I met Stephanie, she extended a warm smile and greeting as well. I also had the opportunity to meet Galvin the Service Department General Manager who offered a ride home. N | Read Full Review9/10/2023 12:00:00 AM | Google
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★★★★★ Richard CuzcanoA long waiting for service.... | Read Full Review9/10/2023 12:00:00 AM | Google
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★★★★★ Agustina BianculliI left my car for a quick change of oil and 2 new tires; they said It’d be done in 4 hours; I said no worries I’ll come tomorrow. Came back next day; nothing was done. | Read Full Review9/10/2023 12:00:00 AM | Google
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★★★★★ anthonyfeliciano07Very happy with my advisor Kristen, she was professional and very responsive to all my concerns. Wish I could say the same for the receptionist and greeters which could not even communicate much. Granted I am hispanic but do not appreciate employees only speaking Spanish. Please assimilate, learn more about the culture and practice E | Read Full Review9/9/2023 12:00:00 AM | Cars.com
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★★★★★ anthonyfeliciano07Very happy with my advisor Kristen, she was professional and very responsive to all my concerns. Wish I could say the same for the receptionist and greeters which could not even communicate much. Granted I am hispanic but do not appreciate employees only speaking Spanish. Please assimilate, learn more about the culture and practice E | Read Full Review9/9/2023 12:00:00 AM | DealerRater
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★★★★★ reydeljohn08Waited hour and half for "express "service oil change my seven am appointment made me the first customer there was not pleased and then the price 158 dollars will be shopping for a new dealer | Read Full Review9/9/2023 12:00:00 AM | DealerRater
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★★★★★ reydeljohn08Waited hour and half for "express "service oil change my seven am appointment made me the first customer there was not pleased and then the price 158 dollars will be shopping for a new dealer | Read Full Review9/9/2023 12:00:00 AM | Cars.com