About Miami Lakes Dodge Chrysler Jeep Ram
Miami Lakes Dodge Chrysler Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
Call (305) 396-3193 today to schedule your next appointment.
Our technicians at Miami Lakes Dodge Chrysler Jeep Ram are ready to help you!Miami Lakes Dodge Chrysler Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Miami Lakes Dodge Chrysler Jeep Ram today at (305) 396-3193 to learn more
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★★★★★ Yaquelin SuarezExcelente servicio , agradecer a Ernesto Hernández uno de los vendedores y a Julio Bardina el financista por ayudarme en la compra de mi auto , se los recomiendo | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Susan DevineTerrible. I inquired online about a blue trailblazer and was told via text it was "available". When we came to the lot, my husband asked for a restroom but told the salesman to speak to me because I was buying the car. The salesman proceeded to wait for my husband. Clearly, women are considered unworthy of buying cars from you. Th | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Ingrid MendezI have never been to a worst dealer in my life. Bought a used car, a feed after purchase the red light was going on. Then they sold me a car with no spare tire. When I went to the dealer they told me we had to buy it myself! BEWARE! Do not recommend. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Claudia GonzalezMelanie was extremely helpful and communicative, her customer service is excellent, needless to say it was a pleasant surprise from my previous experiences at any car dealership/repair shop in Miami. I often feel like environments like repair shops here tend to be very dismissive and most people who work here tend to lack informatio | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ ANIAPUNTOMuy bueno servicio. Gracias a milles ..muy bueno vendedor..me gusto mucho su trato asi mi thank you milles | Read Full Review9/13/2024 12:00:00 AM | DealerRater
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★★★★★ Samira Louis-JeuneMichael and Natalie’s customer service was amazing. They made sure we were able to leave with a brand new car despite having some hiccups. They were great! | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ JMIf you are considering service here, DON"T. To start, I gave the dealership time to respond to this before posting. They apparently did not see the utility in that, so their loss is your gain. A member of our family took a Jeep in for repair. He received a call a short time later stating "they needed to get a look in the motor" and a | Read Full Review9/10/2024 12:00:00 AM | DealerRater
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★★★★★ KATHY.DIAZRichard Romano was excellent and very knowledgeable. I will definitely come back to service here. | Read Full Review9/9/2024 12:00:00 AM | DealerRater
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★★★★★ Maria Elena QuesadaRj was very nice and helpful with the purchase for my daughter will recommend | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Sayuriz MartinezExcelente servicio el vendedor Dayan González y el financista Chris súper contento se los recomiendo 100% | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Wilian GomezRj gave some of the fastest service he was very prompt. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Edgar AyalaDayan Gonzales el mejor vendedor excelente servicio muy rápido y efectivo | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Angel MontanoRichar. Exelente antencion encontre el carro ideal a buen precio estoy muy contento y complacido con esta compra recomiendo a richar muy profecional servicio | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ José Carlos LauzuriqueMuy buena atención desde el primer momento salí muy satisfecho con mi compra | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Renata CozziAgradezco a Jorge Colla por el tiempo que nos dedico y la por toda la información he ido a varios dealer y nunca antes me atendieron de esta manera tan cordial lo recomiendo 100% si van pregunten por el | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ rum cakeToo pushy won't answer questions. Jeep dealer just rude and won't come to show and give info | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Yunaivys Ortega VaronaMichael Pelegrín and Joshua excelentes personas. Muy profesionales en su trabajo. Les agradecemos por su atención y su apoyo el día de hoy para la compra de nuestro carro. Superaron nuestras expectativas de verdad. Gracias por su ayuda | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Javier DuharteI love this dealership. Today I got a new lease and I love my new car. Mario Rodriguez made the process smooth and without headaches. He was very professional and did everything in his power to make this lease happen. I highly recommend him and the dealership for your lease/finance business experience. Thank for everything you guys d | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ El Toro Loco Meats BuyerLaz Andy and rj are very knowledgeable and fast very good job to be honest | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Lily GilRj laz and Andy are the best made my experience very pleasant | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Miguel ToroAcabado de comprar mi auto y tuve una muy buena experiencia. Daniela y Sergio estuvieron en el proceso, me ayudaron y fueron muy amables. 100% recomendado | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Di MaThank you to Antonio and rj these guys are the best very professional | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Amaury BorregoRj and Antonio helped my wife buy her jeep they provided astronomical service will repeat | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ MIGUEL65SANCHEZTuve que esperar mucho tiempo para que me pudieran atender,solo una Chica a cargo de los cambio de aceite y otro empleado para otros asuntos,van muchos client's para solo 2 personas,la tercera persona llego después de las 9:30 de la manana. | Read Full Review9/7/2024 12:00:00 AM | DealerRater
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★★★★★ nbv35Excellent Service. The salesman was great! I would definitely recommend to my friends to shop here. | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Iriandy TrujilloRj and Dayron were both fast and efficient very great experience . Al was the guy that made it happen very professional and knowledgeable. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Melissa GomezThank you so much Ana and Michael!! They were so helpful and nice. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Hannah OlsonRJ and the team here were very helpful in quickly helping us get the best deal on the car we wanted | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Frangel DifoRobert karp, manager!!!!! at the mitsubishi/kia dealer. Absolutely 0 customer service. Humiliated my family and I because he could not explain what the 5-6 grand in “fees” were for. Last thing he said to us was “ we gotta make a profit”??????? | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ German FeblesGracia a Michael y mayra por mi carro nuevo muchas gracia por la atención | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Aylin PerezMichael and Luis helped me get my new Sorrento. They were awesome and a huge help! 10/10 experience with them. Easiest time ever at the dealership. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Jessica ProsperEste lugar tiene tremenda falta de ética, no les importa sus clientes, yo fui ah comprar un vehículo ahí hablé con la señora denisse le especifiqué mi crédito el down que tenía y trabajo conmigo me dijo que si que tenía la aprobación más le dije segura no quiero perder mi tiempo más me dijo que si. Cuando llegue me pasó con el vended | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Julio RoldanErnesto was super helpful, very professional, and I'm taking an amazing car and deal, 100%! Recommended!!! | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Andres RojasHad an exceptional experience. Julian and the team went above and beyond to ensure I was taken care of quickly and efficiently. Their dedication to customer service really stood out, on how they prioritized getting me back on the road fast even when it was really busy for them that day. Highly recommend them! | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ Reynaldo PerezMichael and Lisandra, help me with my new Kia Sportage. They were amazing, explained everything and very knowledgeable. Very appreciative to them both | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Yasmany RodriguezMuchas gracias a nuestro financista Yoandrys Garces por su ayuda por segunda vez y al vendedor dayan gonzalez | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Hayder HassanMuch love and appreciation to Miami Lakes Auto Mall. I just leased the 2024 Jeep Grand Cherokee and they treated me like family from start to finish. I drove from Fort Lauderdale because the have the best deals that can’t be beat. If you’re in the market trust me go here from the best deals, selection, and service. I’ll be sending al | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Duniel PerezExcelente trato de todo el colectivo y de Richard mi vendedor | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Ren SPlease work with Irving and Joey . They helped out a lot and finding me the right vehicle for my needs being in the army . These guys went above and beyond with customer service. They know how to make it happen. Also I appreciate what they did ?? 1000% percent | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Lietys HernandezExcelente servicio , gracias a Ernesto Hernández el vendedor y a Julio el financista por ayudarme en la compra de mi auto los recomiendo | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Tameika CrawfordOverall great experience. RJ in finance was amazing. Sherly in the BDC department was so kind. There’s no question I had unanswered! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ CrownDoes MinecraftOsly Lopez is a great salesperson. He's friendly, helpful, and knows his products well. He made sure I had a good experience and found what I needed. Highly recommend! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Reinaldo CastroThank you to rj he was very helpful and full of knowledge highly recommend | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ sarah SánchezLance helped me out today, had snacks and was very clear with everything I needed to get done. Had a great customer service just like the manager Adrian ! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Pedro Lealrj and Bryan are great very good business | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ B GMiami Lakes Auto Mall, in this mall they steal the car you want to buy from your lease. Never go there, they are cheaters. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ 3Vignier0Film5 “3Vignier0Film5” !AMAZING PLACE TO PURCHASE A VEHICLE. MY SALESMAN KEVIN V, FINANCE MANAGER YASMANY BASULTO AND SALES MANAGER JOSE INOA/ALBERT LOPEZ WERE VERY PATIENT, HELPFUL, AND HAD GREAT CUSTOMER SERVICE IN THIS PURCHASE. THANK YOU! DEFINITELY RECOMMEND EVERYONE TO VISIT MIAMI LAKES CDJR | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Henry S.I purchased a Silverado with Carlos Gomez and the service was amazing highly recommend And the finance manager Irving Gonzalez was Great as well Best experience ever come see them | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Aaron longRj and dayron are the best smoothest process | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Nelson Luis Meijides Morenochris y javier son excelentes vendedores y estoy contento con la compra del automóvil | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Laura VinkGreat financing guy. Quick and easy. Joey did a great job in sales. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Ivo Luis CeperoNice experience and smooth process. I did business with Sandy Amador. Very attentive and highly recomended. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Felix Ovidio Quintana CabreraJuan Acevedo fue mi vendedor, en compañía de Carlos el manager de ventas y Rodrigo el financista, estaba indeciso si escoger este carro pero que la verdad por la asesoría de Juan Carlos logré decidirme por este carro me voy muy contento con mi trax 2024, Cuándo vengan a Miami Lakes Auto Mall pregunta por Juan Carlos Acevedo te va a d | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Noel GutierrezRj was very helpful and knowledgeable | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Mario AbadGreat service provided from rj and carlos | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Octavio GutierrezRj was super helpful got in and out Quick. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Antonio VelásquezRj was very helpful and profesional very good service | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Holvack DavilaRj was very helpful and full of information great experience | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Alejandro Jodar JodarAntes era un dealer impecable Ahora ha perdido mucho atención al cliente el servicio es muy malo Es una pena porque era muy buen dealer Alejandro Jodar | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ QuesoDoes no one over there answer their phones? I’ve tried countless times to get in contact with the services department and they never pick up. Either fix the numbers on the website or pick up the damn phone! | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ ArielThe attention is bad because they don’t explain nothing good, when call they don’t answer | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ Self MadeThank you Kevin you have absolutely made this purchase a breeze ! I highly recommend Kevin v ! | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ JoelWhy do business with businesses that don't care about your dollar? | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Zahelys De la CaridadMichael y Luis me ayudaron con la compra de los carros, su atención y apoyo fue excepcional | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Harold TinocoCristian was my sales person and he help me a lot with Richard and Irving in finance they were the best team thank you for everything | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Marcos CasanovaRj and maria are the dynamic duo they are the perfect sales team | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Vanessa ArmellaThe best experience, Ernesto Hernandez was very helpful and professional. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Daliana DelgadoRj was amazing and Maria Lopez was the best sales rep ever | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Zarahy PachecoStay away. They lie about interest rates and at the end refuse to even give you a written quote of the car. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Sarah BesharaHorrible experiences so far here. I'm leasing a Kia and purchased an additional maintenance package but yet can never get my car serviced. No one answers the phone EVER and then when you make an appt online for the service dept. it's not a real appt and they are closed because the hours are listed incorrectly. Seriously the worst cus | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Rainer MartinRj and jorge are very professional i will recommend | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Natasha Arbucias TarudThank you, Mike, Shawn and Josh. We appreciate your dedication. My daughter is thrilled with her new car! | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Anahys OrtizIf i could leave a 0 rating on this horrible business i would, my car was being serviced here and they took 2 months actually 3 months today to only fix a battery and alternator. That job is supposed to take less than 5 hours but here at this unprofessional company, that did not happen. My car sat in their lot untouched for 2 MONT | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Kevin EncisoSales advisors: enrique and some kid with no uniform 3+ hours to replace bald tires they sold me the car with, service department is useless and says the process for replacing 2 bald tires could take up to 6 + hours total sales guy Luis from Mitsubishi is great, lance the finance manager from Kia is great. The service department nee | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ MauroExcelente servicio del vendedor dayan González y del financista Michael Pelegrín | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Jaylon HadleyIts unfortunate that I have to rewrite my positive review to a negative one. I have been waiting for 3 weeks for my second key for my vehicle I have called and spoken with Guillermo multiple times and he keeps giving me the run around and I have yet to receive a call back from him. Hopefully in writing this review I will finally just | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Nacho GarciaI recently purchased a Mitsubishi Outlander PHEV SE from Miami Lakes Automall. Brandon and Favio, the sales representatives who assisted me, were very helpful and courteous. However, after receiving the car, I found that the regular car battery was not charged, and it took over 3 hours for them to attempt to address the issue. They w | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ City GlassAbsolutely pay no attention to advertised prices shipping is NOT "included with online price and get ready for the add ons. Huge waste of time | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ LoveAmazing service best car sales person and finance manager ever ! U are promised to always walk out with a car ! They made sure I drive away in a brand new car 2024 Chevy RECommened ALFREDO ARTEAGA FINACE MANAGER & RAPHAEL ARIAS SALES MAN | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Magali Sofia DelgadoCame for car that was listed online as just arrived. I came, no one helped me, it’s only 100 degrees outside. I asked for help and they said they would look for it. 10 mins later they said it’s probably not here cause it just arrived. Why waste my time with a car that doesn’t exist? I asked when they would pull it from the mechanics | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Amanda Padron MartinezExcelente servicio ,muy buena atención de Michael y Guillermo ,muy contenta con mi carro . | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Anthony HaywardJoey was exceptional on customer service I really appreciate his help | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Josefina del Pilar Caballero MayorThank you so much for my new preowned car. The finance director helped us out lance and our sales person was Valentin thanks | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Fermín MesaValentin y lance me tratan bien gracia por todo recommendo | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Wilder BarretoI was there on 08-16-2024 , committed to buy a 2024 Tundra . The vehicle was posted for $50k and after the nonsense fees , the amount to finance was 57.500 . I wouldn’t recommend this place due to the way they inflate the price | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Annabel ValdesExcelente servicio del vendedor Dayan González y el financista Christopher se los recomiendo 100% | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ CrownDoes MinecraftOsly was amazing , very informative and polite , 10/10 experience!! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Victoria MachadoGracias a Jorge Colla por la atención y el tiempo que nos dedico a mostrarnos las mejores opciones, lo recomiendo 100% | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ JakeThis place pulls the old bait and switch this was the advised price for the truck and after taking hours of my day they lie and say how they are not allowed from.checy to advise with parts not chevy brand. That is absolutely not true. Don't waste your time with the horrible dealership and their shady business practices | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Graciela TorresJavier Alfonso y Mike Pelegrín nos ayudaron mucho con nuestro nuevo carro los recomendamos totalmente | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Julio MoralesExcellent service and great attention, Natalie and Michael were great. Highly recommend them. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Enoch PrevilusMr.Pelegrin and Brandon at KIA were amazing the whole way through. Very patient and professional. Top notch service and would recommend them to anyone. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Cam ChristGuillermo, our salesman and Michael, our finance manage rwere amazing! Thank you for helping us find our new 2025 Kia Soul! We highly recommend this dealership! | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Karla ValenciaGuillermo and Mike peregrine were amazing and helped me make this process super easy go check these guys out thanks again | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Diana JerezMuchas gracia a mayra y michael por mi carro nuevo son una maravilla de personas gracia | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Nicholas AlbertsonMy girlfriend and I went to check out a truck, and unfortunately, we had the displeasure of dealing with Luis (Louis). I wouldn’t recommend him to my worst enemy. He was condescending, demeaning, and downright obnoxious. If you’re in the market for a truck, do yourself a favor and avoid this place like the plague. This was, without a | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ melissa wrightI had the best out of state car buying experience one could ask for. Not only did they exceed my expectations, I had the most patient sales woman Nathaly, who answered hundreds of questions from me. She made the out of state buying experience smooth and easy. I highly recommend them. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ monica torrianiMichael and Abel helped me with my Kia Sportage, easy process ! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Cassandra TrowbridgeThey had the parts I was looking for | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Roldan PazosI have brought a couple of new Chevy trucks there and was treated fair. I went to the Jeep dealer and it was such miserable experience i have ever experienced The management was so lost they did everything possible not to see a car from bait and switch to losing the keys and not making a simple repair to the car. No wonder they keep | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Broward TreezInternet sales team THATS TOO FUNNY ! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Mark SchwabeDoes anyone answer the phone ever in the parts department??? | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ rouco_mPurchased new car on 5/17. Salesman could not locate second key fob. Have gone there several times, no one has a clue on how to get me another key fob. Parts department says the ordered the key twice. I still have no key. Mitsubishi manager was less than useless trying to help get me a key. The truth is if my local dealer had the col | Read Full Review8/5/2024 12:00:00 AM | DealerRater
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★★★★★ Fabian NaranjoCristhian torres me vendió un RAM y de verdad que fue una muy buena experiencia, carismático, buena persona y sabe mucho acerca del producto y de cómo ayudar a los clientes como yo que tienen un crédito nuevo, el mejor vendedor por mucho, Julio bardinas me ayudó bastante en finanzas GRACIAS | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Jaylon HadleyMichael and Guillermo made the process quick and easy! | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Alexza AcevedoI went to get my service done that they promise you after buying the car. No one ever called me or texted me to advise that my car was ready. I show up and the service manager and crew all left . No one else in entire building can open the door to retrieve our car keys. This happened with me and another customer. EXTREMELY INCONVENIE | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ dairy rodriguezChristian Torres exelente vendedor,muy cordial,me ayudó en la mejor elección en calidad precio. Gracias a Julio el financista también por su apoyo | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Roberto Gonzalez****UPDATE****UPDATE****UPDATE**** The below messages I’m going to post are direct conversations I’ve had with the dealer as they contacted me various times by phone and text message asking me to remove my review. (Good afternoon Roberto. This is Steve Kopecy service manager for Miami lakes Chrysler. I was calling to speak | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Miguel RamirezLance in finance, really help me into my new vehicle. Thanks | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Maria GeorgesRj was very helpful with my purchase | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ jonathan duarteRj was very fast with my mother and aunts purchase will highly recommend | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ anthony illczukI received excellent customre service from Lance Shetrompf. Will recommend to friends! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ jonathan duarteAlejandro Torres attended me super greatly, and had an amazing attitude | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Jenny ValdesExcellent!!! I’m a first time car buyer and Armiro and michael in finance helped me get into my new 2025 K5 Thankyou so much!!!! I’m very happy | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Lily KtaRj made my experience better this time at Miami lakes auto mall he genuinely challenged changed my mind | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Meylin EscuderoMe siento agradecida por el trato brindado , especialmente con Armando ,por sus servicios brindados | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Luciano DeAngeloHad the best experience with Dayan and Chris the finance manger very happy with my purchase and the attention Ty | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Silvia JacomeGenial la atencion de Armando para nuestra necesidad con los Dos coches. Muy rápido, amable y profesional. Les recomendamos este chico y los servicios de Miami Lakes Automall | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Monte GomezI recently purchased a Ram 1500 from Miami Lakes Automall, and I’ve encountered some issues with the truck. However, Dayron Ulacia, the salesman who assisted me, has been exceptional throughout the process. His responsiveness and dedication have been instrumental in resolving the issues and ensuring that my truck is running smoothly. | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Johan JansAlways very happy with Armando... He's a real professional...Always helpful & friendly.... He's really the best.. Believe me!!! | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Jorge SantosJavier Alfonso nos ayudó mucho con todo el proceso de la compra de nuestro nuevo auto lo recomendamo100% | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ idania gonzalezGracias al mejor vendedor Alberto Leyva y a Víctor el manager , por excelente atención. Recomendado 100% | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ BriannaArmiro and Michael were amazing. They helped me acquire my dream car and made my day! Both were very amicable. Would definitely recommend working with them! | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ arnaldo cruzRj and jorge are very HELP ful Great experience | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Yudy FelizSuper servicio muchas gracias a armando escudero | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Yaine ValdesMi experiencia es de 100% de satisfacción,gracias Armando por su servicio y profesionalismo. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ eric fernandezMuchas gracias a armando escudero por su super servicio | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Julio RozadaDaniela and Michael helped me out with my K5, loving the attention they have given me. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Cynthia VentoThanks Armando for your help, always quick, efficient, and helpful! Always makes the experience the best. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Alcy MontesSuper satisfied with the service and attention from Michael and Luis, professionals who work with dedication with customer satisfaction as their goal, thank you once again. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ DAriel Paez and Julio from finance were wonderful and gave me a great deal and took care of us. Be sure to ask for them when you go in to buy your next used car. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Eden LevyJorge Colla was great from communication to making the process a breeze | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Yvette-Marie DerenzoRj and Jorge are the best | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Darian ReyesEl peor Dealear de todo Miami, mal servicio, nunca tienen piezas para reparar tu vehículo las ordenan y te dicen que te llaman cuando llegue la pieza y esa llamada jamás la hacen, y x si fuera poco te cansas de llamar y nunca responden,tienes que perder horas de trabajo para ir al Dealear y cuando llegas allí te dicen que la pieza no | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Jeremy SuarezGreat experience to get my used basically brand new car, the salesman Brandon and Alejandro V were great in assisting highly recommended | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Jonathan LanaThank you for this team, Sales manager Jose Inoa, Sales person Carlos Morales, and finance Managers Carlos Cabo and Roberto Matos for making this happen. Exelent work and deal | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Glam Beauty by GArmando was great!!! Very nice guy and help me get my vehicle out as quick as possible. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Stefanie PlaistedEveryone at the dealership was friendly from the second we arrived. We purchased from the Chevrolet dealership and even though we purchased a Hyundai, I was surprised how knowledgeable our salesman was of the vehicle. There were some hiccups with our experience. When I called to confirm the vehicle was onsite and to explained we wou | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Miguel SanchezMuy contento por la compra de My corro con el señor vendedor yoslen Ascanio muy profesional desde el principio hasta el final que todo los deale | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Ariel PortillaErnesto and rj were fast and very knowledgeable | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Marli Almonte NuñezErnesto Hernandez and Rj has been very helpful in the decision to find the perfect car for me and my family! Nice and easy to talk to. Definitely a great experience! | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Bill HartiganI had great experience buying my Jeep.My salesman Kevin and Rene made the buying process so easy. RJ the Business Manger was informative and efficient.He didn’t waste our time with all the paperwork.They were a pleasure to do business with….Highly recommend (plus they gave me a great deal)?? | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Karina JensenI went to lease a car on the weekend of July 4th. The dealership was very busy, as expected, but that did not stop Chris in sales, and Daniela B. (a Kia expert) from being extremely attentive and patient with me as we looked at, and test drove, multiple Kias together. I did not feel pressured, like you get at other dealerships. It re | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Maikel Santieteban cruzMuchas gracias a armando por su servicio | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Adela HoyosThank u very much to Jorge Colla he was amazing ! He assist me all the time w my car , the best sales man! Muchas gracias por toda tu ayuda durante el proceso . Super recomendado | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ KD RehlekRj was AMAZING got my plate for me drove 2 hours hooked me up | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Dina SanchezAgradecida con Miami Lakes AutoMall y al vendedor Yoslen Ascani el cual hizo que mi compra fuera rápida y muy segura gracias a su profesionalismo, sin dudas regresaré gracias Yoslen Ascani. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Cecilia ValdesRj and kevin were excellent. I got a great deal on a Jeep 4xe | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Ariel PortillaRj was very helpful with out purchase highly recommended | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Johanna ThompsonThis is the worst car dealership experience I’ve ever had in my entire life. Currently here and no one knows where my car is or where my keys are. Rude, lazy, complacent. Do not come here. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Rocio MoralesThanks to rj and Kevin these two are a dynamic duo | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Nicholas BrockHappy with rj and Kevin these guys were great | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Silvia Alvarez SocaLleve mi Jeep porque el AC se rompió y quede muy satisfecha con la atención y el servicio recibido. No es la 1ra vez que voy a este dealer y en mi opinion, es el mejor en todo Miami. Si necesitan ayuda con algo no duden en contactar a Bismark Talavera, te agiliza todo y te ayuda de la mejor manera posible. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ cbackmanptI scheduled a repair due to a Kia recall. I arrived at 7:00am and after a wait, was told that the required part will need to be ordered and someone will contact me. It's been 2 weeks and no one has called me. I even met Elvis Gamez, service manager while waiting. He gave me his card and told me to call/text him. I did but he never re | Read Full Review7/21/2024 12:00:00 AM | DealerRater
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★★★★★ LIVE IT UP PRODUCTIONSRj was very helpful and fast | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Jose L. Rodriguez SokolTuve una buena experiencia en la compra de mi auto | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Antonio GarciaI would like to thank Armando for his five star service. Very professional and quick service. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Paul ShawAbsolutely do not do business with this dealership. They are complete scammers and will add on bogus fees to add to their profit. If you want to pay over $5k in ridiculous fees that add no value then shop here but I would strongly avoid this dealership. They advertise a low price to get you in the door and then bait and switch you. V | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Leo SanchezDrove from Pompano to see a vehicle it was very nasty. It looks like no manager taking care of what they are selling. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Lisandra RodriguezSin palabras el peor dealer de todo Miami piénselo bien antes de comprar ahí , todo lo que te ofrecen es pura mentira . | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ ClauEl peor dealer. No cumplen promesas. Me prometieron un cheque por mas de 1 mil dólares con documento firmado y todo y nada que me llega. He ido al dealer y llamado varias veces, He hablado con dos managers y solo dan excusas. NO SE DEJEN ENGAÑAR! | Read Full Review7/20/2024 12:00:00 AM | DealerRater
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★★★★★ Simon EdwardMichael and Guillermo were great! They helped me get my new Kia Soul!! Amazing guys! | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ XAVIER CALVOToday I was helped by Armando for my car’s service and it was amazing working with him. Very polite and explained everything. I was in and out in less than an hour. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Jacob TurleyMike and Jody were awesome. Great professional and lots of knowledge. Definitely recommend Kia in Miami lakes | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Illianna SmithHave been contacting them in reference to a sale for about a week was told someone will contact me no one has and they have stopped responding. Bad sign | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ BRILLIANT MINDZ CREWThanks to there staff not doing there job right that has caused my license to be suspended after proof of insurance was provided prior to leaving the lot with my car.Very unprofessional they don't seem to want to help.Be careful doing business with this location. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Jennifer OrtegaMichael and Javier helped me out in ways customers wouldn’t understand. I walked off the lot with the car I wanted, and with the interest rate and monthly payment I wanted. They really tried their best to accommodate and find everything I wanted in my new car. This is my second time purchasing a vehicle and this time around it went b | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Jacquie MercadoGreat deal on our purchase with Miami Lakes Automall. Alejandro Torres has been amazing. His service, professionalism, and attentiveness have been outstanding. Thank you! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Luli AndradeThanks for Armando good service | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Davian HernandezThank you to Michael and Javier! They made a great effort in helping us purchase a car! They worked with us and made sure we got the right price for the vehicle. | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ alain cuevasMil gracias a Armando Escudero por su servicio, el mejor service advisor | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Yonathan DelouyaA little disappointed at the beginning because the car we were looking for wasn’t here, Joshua really helped us find one which will fit to what we wanted, and he did his best to make the process smooth and easy with Leo and Alfredo Will be back when I’ll want another vehicle! | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Yoslay MedinaExcelente servicio,agradecer por la atención prestada sobre todo a Ernesto Hernandez el vendedor,muy profesional y muy paciente,se los recomiendo | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Roberto GonzalezI find it a funny how this dealer has an average of 4.4 stars (at the time of this review) im sure they have to be buying their reviews. Their service department it’s a joke took a 2021 ram 1500 due to a transmission issue I was having 1st time they couldn’t duplicate the problem (how convenient) 2nd time they diagnosed it and decide | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Jesse BeaudryCareful they will add on 12k to the sticker price when you have your back turned | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Eduardo Del CastilloEl mejor vendedor Carlos Pérez se los recomiendo a todos buen trato y muy amable gracias | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Francisco PinedaBuen servicio buena atención buena paciencia Precio recomendado gracias a Ernesto Hernández | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Erick ValdesMuy contento y agradecido con la ayuda de Javier muy eficiente en su trabajo. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Yonathan DelouyaA little disappointed at the beginning because the car we were looking for wasn’t here, Joshua really helped us find one which will fit to what we wanted, and he did his best to make the process smooth and easy with Leo and Alfredo Will be back when I’ll want another vehicle! | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ CynthiaAfter a long day, I want to thank everyone that helped get me the car I wanted including Mayra for looking for my care. As well as manager Adrian for doing absolutely everything in their power to get me the car I wanted. I also want to thank Javier for doing the process in a fast manner and for staying throughout the process. They w | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Andrew FengRecently I tried to purchase a car online with this company and I tried to get information and pricing on the car. The sales people added $2000 more than the website list price because I paid cash for the car with no financing and no trade-in they added an install package (ESD and lojack)for $1400 plus dealership fee for $1900 of whi | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Roberto GonzalezI find it a joke how this dealer has an average of 4.4 starts in sure they have to be buying their reviews. Their service department it’s a joke took a 2021 ram 1500 due to a transmission issue I was having 1st time they couldn’t duplicate the problem (how convenient) 2nd time they diagnosed it and decided the valve body was the culp | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Brittany FrancoThank you Miami lakes AutoMall Chevy and a huge thank you to Joshua . From the minute I walked through the doors Joshua was pleasant and made the purchasing of my truck very easy and an incredible experience. They had a great selection of vehicles in the lot to choose from. Make sure to ask for Joshua the next time you are ready to p | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ EMILIO Feria EscobarMe trataron como Familia me ayudaron en un carro que yo tenía que estaba en deuda hasta el cuello y si no fuera por Reinier Fuentes y el Manager Tony yo no pudiera aver tenido esta gran oportunidad de arreglar ese problema y sacarme un suv nuevo con un buen precio y de mis sueños | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ judith huertaLos promotores son apáticos fui a comprar una silverado y no me prestaron la atención que merecía. Horribleeeeeee fue la atención | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Lissandra AcostaMy experience at Miami Lakes Automall Jeep was deeply disappointing. They claimed the car had been serviced, but it was delivered without an oil change and with no cooling fluid. The tires were also visibly worn, despite assurances of quality. Moreover, their pricing was exorbitant, and they refused to negotiate. Overall, their lack | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ ken pattisonEthan was the man. Easy to work with and helps is get our new truck. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Chris WelshWatch out for bait and switch on their internet specials. I was pre approved for credit and was ready to make purchase and the price went up $20,000…. They apologized, but they did not change the price on the internet, it was still listed at the price I was to purchase the vehicle for. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Adrian CohenI recently had a recall issue with my Ram 1500, and Armando was a tremendous help. He made the entire process incredibly smooth and efficient. I was in and out in less than an hour! The service was top-notch, and the staff was friendly and professional. Great service, great people! Highly recommend! | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Ana Olivia CuadradoGracias a sandy x la ayuda grandísima en la compra de mi 2024 Chevy equinox,También a Alfredo con la parte del banco muy profesionales todos | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ Andres Tapanes VelisThank u Bismark for excellente service | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ Victor ManresaGracias a la familia de Miami Lakes Chevy sobre todo sandy x guiarnos en todo momento también a Alfredo x la ayuda con el banco todos muy buenos y profesiones | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ Angel GarciaExcelente Servicio de parte de Camila Penna ! Gracias por resolverme y claro de parte de Roberto Matos el financista por siempre ayudarme. Gracias | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ Grethel Pérez PerdomoSúper el servicio de armando escudero mil gracias por todo | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ fernando monteroI bought a Dodge Challenger 2023 on May 25 which was paid in full that day with a check from my bank, at the time of picking up the car they tell me that they can't give it to me because they had a problem, ! waited 5 days for them to give it to me and with a provisional license plate which expired on June 23, since that day that I c | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ Anamarys GonzalezNosotros compramos un carro recientemente con ellos y nos encanto el servicio que nos brindaron. Alejandro siempre estuvo dispuesto a ayudarnos. Super recomendamos 100% | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Josefa ValdesHace unos días fuimos al dealer mi hija y yo buscando un buen deal para comprar un carro y allí lo encontré, Antonio Diaz fue el vendedor muy amable y capacitado para hacer mi compra ,gracias a el y a todo el equipo,por el eficiente servicio, gracias ,keep going | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Jennifer F.The salesman who helped me out, Elison JeanLouis is the reason this dealership deserves 5 STARS. HE IS AMAZING. A-M-A-Z-I-N-G. He stayed 3 HOURS after his shift to help me out and make sure I had the car I wanted and needed. I was beyond frustrated with the manager Jennifer for omitting details, and the finance guy (forgot his name) | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Danny AToday I had great experience at the Miami Lake Chevy. My salesman Reinier Fuentes made it happen to take this beauty home. Very upfront and definitely for the buyer, worked, and worked, worked to get the best deal that can be done. Never gave up. Very professional and knowledgeable about every inch, specs and features of the vehicle | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ George filmExcellent service, thanks Armando | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Charlie BartonHorrible communication, Days without replying back and when I tell them, I'm no longer interested in playing this game, they want to say it's the cyber attack that's the issue and all of a sudden I get 3 emails back to back this morning! Then they tell me the car I have been waiting on a price on is no longer available and want to se | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Pedro Marbin Leon EspinosaMe voy con lo que deseaba un buen team de trabajo, el trato de 5 estrellas de parte del vendedor Lienerson y mánager Afredo Arteaga recomendado 100% | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Lucille GaryLance was super helpful very knowledgeable of the LGBT community he even knew my daughters pronounces | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Christina RobinsonThe skinny guy lance was crazy funny and very helpful | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ HernanLa mejor experiencia !! Traigo mi camioneta Ram a hacer todos los service Armando Escudero en la parte de service es el mejor sin duda !!! Muy amable y muy servicial ,esta pendiente del cliente ... Muchas gracias Armando !!! | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Valeria Acostafuimos atendidos por lance y le agradezco, he did a good job | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ panganai sharawakandaKayla helped me with info l needed after two weeks of voice messages. Communicating with customers has room for improvement, but when someone eventually gets to you, they are polite and proffesionsl. | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Jesus KriskoMuy buenos para venderte, pero la parte de servicio y mantenimiento es de lo peor! Compre un vehículo de tope de línea y todas las veces que lo e llevado a servicios, recalls y reparación he tenia muy malas experiencias... Reparan una cosa y dañan otras, especialmente el equipo que trabaja el taller JEEP, esa gente no es profesional, | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Darwin ChicoIf you’re in the market for a new car, come to Miami Lakes Auto Mall and ask for Reinier Fuentes. He’ll help you out and make the process a breeze. 10/10 service. Thank you for the help brother, you’re the best at what you do! | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Danny SSalesman Andrew did an incredible job walking me through and showing me the vehicle I was interested in. Answered all my questions and made sure I was happy with the choice. Irving in finance did just as awesome with getting everything finalized. Left with a new car satisfied as can be. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Marlix GalueMe sentí muy complacida con el trato recibido por Tony Arostegui and Michael Pelegrin durante el proceso de compra de un nuevo vehiculo. Hicieron que el proceso fuera muy facil Muchas Gracias | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Nigo FlemmingLance was super quick and knowledgeable | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Isallana ReyesNatalie and Michael helped me out, I really recommend I left within 3 hours with a good deal and no lies, best customer services. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Jim TWent there and they could not find the keys to the car I wanted to test drive. Not good | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Tiny hideoutCarlos and rj are the best sales ever great experience | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Jovany CoronadoRj and Rene are the best very fast service | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Ashley VillarkellyRj was very great and so was Rene | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Reggie mRj was very good to me and my mother will recommend | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Hugh NelsonDO NOT BUY HERE! THEY WILL LIE TO YOU OR WITH HOLD INFORMATION. Purchased a Jeep Wrangler in April 2024. I had to keep calling and texting for an update on my Tag, with the same answer of it could take up to 30-60 days, then their systems were down, then they would check with the DMV. I checked with the DMV and all they did was tr | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Marcos AcevedoAntonio and rj were great sales people the best | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Yosbani Alonso MansoExcelente servicio del financista michael Pelegrín y del vendedor datan Gonzalez se los recomiendo 100 % | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ J WRj was excellent he was a big help smooth and easy process | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Elizabeth NoborikawaHacen perder el tiempo con publicidad engañosa. La asistente virtual se comunica contigo mañana tarde y noche y te asegura que tienen el vehículo que publican en su página de internet, te hace ir hasta el dealer, cuando llegas, el vendedor duda que la publicidad sea de ellos, por fin se demuestra que la página y la publicidad si son | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Anastasiia AnastasiiaRj was very fast for me and husband very respectful | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Reagan JacksonCamilla Penna was great!! Very helpful and nice. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Enrique HerreraRj was very helpful will recommend | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Julio VazquezGreat service. Armando was very professional and On time. The service was super fast. | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ BENJY's TOYSGreat business great sales strategy everything via text just showed up and sign. Thanks Carlos Gomes and Robert at finance! | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Thomas BraggVery poor communication. Never received a call on the diagnosis of my brakes. Sent me a multi-point inspection that stated brakes were fine. Went back next morning before work was started and was told to disregard the multi-point inspection. Am here in south Florida for family illness, the cost of parts was in line with that of my Je | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ SvigoaLet me start off by saying I’ve had a lot of good and bad experience with dealerships but this one’s gotta be the worst. To start off I stopped by the Miami Lakes Chevrolet dealership yesterday to see if they had a 2024 White Traverse Z71 available and my salesman (Ramon Rodriguez) stated that they had one available and that the vehi | Read Full Review6/22/2024 12:00:00 AM | DealerRater
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★★★★★ Claudio jeysi GamboaSales person Maria Lopez and Finance manager Roberto Matos were great! Had an awesome experience with very patient personnel. Loved my whole experience it was a great blessing doing business with them. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Ron FalkAbsolute fantastic experience working with all the staff at Miami Lakes Auto Mall! Dayron Ulacia and Robert Johnson (RJ) made it a super smooth process and within 90 minutes of arriving I was out the door with a brand new plug-in hybrid! Thanks to all the staff & sales management and everyone for helping me make the process seamless | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ victor castromuchas gracias armando por el servicio | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Yardley MorenoMuchas gracias armando por su servicio | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ nicholas coxEE Smith , that little V6 you sold me dragged me to Nashville and drove like a Cadillac !! | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ robertsclara9The dealership personnel treated me with respect everyone was very friendly from the insurance personnel to the warranty personnel. | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ Brian DeanThey are super slow to respond and when they do it's all games. Zero stars. The epitome of used car salesmen. If they can't scam you they won't talk to you. Do business elsewhere! | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ SteCompre un auto nuevo a finales del 2023. En junio del 2024 con 4000 millas y sin daño alguno ni rasguño, lo quise vender y la oferta que me hicieron fue ridícula casi 2000 dólares menos que otras ofertas. Al final lo vendí en CARMAX por casi 2000 dólares más. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Saul CastilloSherly Amaya BDC Advisor and Lucy Gonzales | Customer Service Assistant both have contacted me via EMAIL after i submitted a request for a new truck. i followed up with several emails regarding a new 2024 RAM, however no responses from either of them. i have been submitting several emails still and i believe this is leading me to c | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Maria MollinedoWhere should I start, I love my new car! Everyone was so helpful on helping me trade my old car in for the new 2024 traverse. Rolando Cabrera helped us out and he was extremely nice and patience! He is truly that best! Thank you everyone at Miami lakes auto mall for helping me and my family! | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ AndyAmauris Mata went above and beyond to ensure that I was approved for the car of my dreams. His professionalism throughout the entire process was truly exceptional. He was knowledgeable, attentive, and made the experience seamless from start to finish. Thanks to Amauris, I am now a proud owner of the perfect vehicle for me. I highly r | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Helen OLearyRj and Joey are very awesome and very fast great experience | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ DayiOsly assisted me and gave me the best deal on trading my car for my dream car :) I was approved and got me a brand new Jeep 2024 Wrangler. He helped in every way possible that he could and the manager as well . Finance guy Roberto went smooth on all the deal as well I give you guys a 5 star highly recommend Miami Lakes Auto mall , if | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ felix albertoBought my GMC yukon online and it was a breeze. Very smooth Transaction. Received my car from FL to NJ within a week. Props to Alexa and Nathalie from the out of state sales department who made it happen. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Rafael Perez DomínguezCarlos and Rj are very good at this the best | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Bryan SilvaI was HIGHLY satisfied with the great and fast service Camila Penna gave me today with the oil change of my car. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ michel domLa Experiencia que tuve aquí fue muy diferente a otro dealers fueron directos y sinceros con la compra especialmente Reinier que fue muy atento con mi Familia mi esposa y hija en el día de los padres. Al final nos ayudó muchísimo el Manager Leo que gracias a estos caballeros saqué la camioneta de mis sueños. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Tatiana ProenzaYou can't go to this place. Specifically with the Manager of Mitsubishi. This man makes fun of people. When I bought my car, it was missing the piece that covers the rear seat mechanism. This man promised to deliver the piece to us in a week. It's been a month since the purchase and every week when my husband goes it's always a diffe | Read Full Review6/16/2024 12:00:00 AM | DealerRater
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★★★★★ PouchonleeI bought a car from a months ago and it was very cool experience mostly papers was virtual Easy to read and easy to sign, on my experience, I encountered with Alberto Leyva and help me throughout this process, it was really wonderful and because of Alberto I had a very positive experience and wonderful relationship. | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ Eduardo Delgadomuchas gracias armando por el servicio y la atencion muy profecionas | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ daniel cepedaAmazing service and support from Badell, Michael, and Maximo.. Thank you so much for your helping me get into my new K5! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Daniel RinconExcelente ayuda y trato en el proceso de compra, muy profesionales y cooperativos. Gracias | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ A CarrThank you Miami Lakes Auto Mall for getting me in and out quickly for my routine oil change. Camila helped me and she is a ray of sunshine! When I pulled into the Service Center, Camila greeted me promptly and asked what I was there for I told her I was there for an oil change and she got me in and out quickly. It was quite busy, so | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Alyan Paez OchoaMax y Robert Calero que gran equipo los mejores y gracias a Lance Finance Director | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Tatiana ProenzaYou can't go to this place. Specifically with the Manager of Mitsubishi (Robert Karp). This man makes fun of people. When I bought my car, it was missing the piece that covers the rear seat mechanism. This man promised to deliver the piece to us in a week. It's been a month since the purchase and every week when my husband goes i | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ herval martinezExcelente servicio del vendedor dayan González y el financista Michael Pelegrín | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Sandra UmanaRoberto Calero was very attentive and helping me to biy my car dream, the manager Alejandro Vega was very supportive and the finance department makes everything easier. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Blas Pantoja JrI bought a 2022 Kia Seltos and received tremendous help from Giraldo, Michael P. and George. Excellent customer service and attention! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Christina VerghoTHIS IS WHERE TO GET YOUR NEXT CAR! 10/10 customer service and very family oriented !! I couldn’t have asked for a better experience with Miami lakes auto mall!! For my family and I , this was worth the 45 minute drive!!! Story time: my fiance and I went to 2 different car dealerships (cough cough Bomnin Chevy) before we discovered M | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Astrid RamirezMe encantó el servicio, todas las personas que están en el proceso de compra son muy amables y me ayudaron con toda la información de forma clara. Recomendado | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Jessica GonzalezExcelente servicio del vendedor Dayan Gonzalez y del finalista mi have pedegrin , se los recomiendo 100 % | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Jorge VelizGracias Armando su servicio fue genial y rápido ???? | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Andy MunozThey refuse to call me back with information after blowing up my phone all weekend. Never buy meat from Walmart and never buy a car in Hialeah. Rules to die by. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Camila CanalesLes recomiendo 100 % este dealer , estoy súper contenta con la ayuda q me ofrecieron el vendedor Dayan González y el financista yoandry , | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Michael SantanaRoberto Calero hooked me up. Shout out to the finance manager Sergio! Gotta take away a star for not giving me at least half a tank of gas Edit*** Two months later still not able to register the vehicle and no one from here is answering the phone. Will need to spend money hiring a lawyer just so they can do their job. Please stay awa | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Roberto SalgadoJust wanted to say im very satisfied with my kia purchase thanks to tony and mike in the finanace dept ty again for everything | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Laritza PilotoEstoy agradecida !Sin dudas un excelente equipo de trabajo,Gracias a mi vendedor Michael Báez que me ayudó en todo momento cumpliendo mis expectativas de comprarme mi primer camión !Se han convertido en mis preferidos !Siempre estaré con ustedes ! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Luis LopezNo compren carros usados aquí en este nido de ratas. Te ponen un precio luego te quieren montar cobros hasta por comprarles en efectivo. Una experiencia muy mala. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Thomas LandHad a great experience here and LUIS was extremely helpful, professional and knowledgeable. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Zuleima CarrasquilloArmando muchas gracias por el servicio! | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Ashley MaldonadoMike And Alain were very helpful and had great customer service, the service they gave were top tier and very responsive and ready to help. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Hector ValenciaMuchas gracias Armando EXELENTE servicio | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Carlos GonzalezGracias Armando por su servicio gracias | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Doramis LafontGracias a Lienerson Oropeza y Antonio Acevedo hoy salí muy complacida con mi nuevo carro | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Alexis MartinezI came to the dealer not really looking to buy I was welcomed by Reinier he treated me like a friend and helped me find what I needed at the best deal possible. Manager Tony stepped in to make sure it I left with the truck as well. I appreciate these two gentlemen for making my dream come true. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ diana1360Great area and amazing customer service especially by Armando Escudero He was able to guide me. Amazing job every time when I go for my car services, The services is very fast. Thank you by Franklin Ramirez | Read Full Review6/3/2024 12:00:00 AM | DealerRater
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★★★★★ thadrua edgecombeLuis Vigniero was amazing and help me navigate a big purchase without feeling pressured during a difficult time. He worked with me on two different occasions and was very caring and understanding. | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Maholy AlvarezNos vamos contentos y agradecidos con Fabio y Michael por el buen servicio que nos dieron el día de hoy para llevarnos nuestra outlander, es el segundo carro que sacamos con esta empresa y hemos tenido muy buena experiencia! Gracias chicos! | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Oscar manuel Gonzalez perezExcelente servicio en especial agradecer a armando Escudero el service advisor | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Hassan MartinezMuy buena atencion y muy contento por el servicio de Ernesto Hernandez, super complacido con su ayuda , al indicarme y ayudarme a encontrar el carro correcto, al igual q con el.chico de finansas, Cuba y Puerto Rico, en la casa , mas q recomendable por mi parte, servicios asi son los q existen poco hoy en dia, GRACIAS | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Katyna CruzMuchas gracias a armando escudero por su servicio | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ constantino chirinosThanks Armando for the great and fast service. 5 stars | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Yaima RodriguezThank you yasmany Basulto for the attention and the best deal in town. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Tony HarrisI had an amazing experience buying my new 2024 Kia Sorrento , easygoing fast and simple process thanks to my fiancé manager Chris Rodriguez and my sales person Raphael Arias. My salesperson knew all the features function and benefits. I am grateful for all the help from Miami lakes auto mall Kia. And I would recommend to buy from her | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Adam SillerudVery shady pricing practices and 3 people including the supposid general manager refuse to offer an explanation | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Ileana M.We're very grateful for your great service,. The whole staff especially Juan Carlos Acevedo, the manager, cashier, from the documents clerks to the cashier. Thanks again. | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Roni DreszerMy finance manager, lance was the best, i will recommend him to anyone looking for a Mitsubishi or Kia | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ STEPH308276Didn’t keep the same professionalism and great service after purchasing the car service was terrible trying to speak to someone regarding issues | Read Full Review5/30/2024 12:00:00 AM | DealerRater
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★★★★★ yasel martinYandrys Garcés y Fabio fueron súper atentos y me ayudaron a optener la mejor opción para comprarme mi nuevo auto. Súper recomendable | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ V RI went in for a oil change and tire rotation and I had Jim as my service assistant outstanding service thanks to him a 2 hour wait time felt like 30 minutes I also received a car wash before my vehicle was returned to me | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Carlos PadronThanks to Joey ! The best sales man i have Ever seen at miamilakesautomall or any dealer to be honest ! Im more than happy with my purchase and will be back soon ! | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Heriberto RosalesMuchas gracias a Armando por el servicio | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Erick SurmontMuy complacido por el trato y la ayuda de yasmani basulto y Jorge colla que hicieron posible la aprobación de mi camión gracias por su ayuda y asesoramiento muy profesional me voy muy contento gracias por todo | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ gaby vilcheSi necesitan comprar un carro y necesitas un financiero q te explique todo ese es tia fry’s Garcés | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ marcelo mariscalBuena atención. Hay que regatear para conseguir mejor precio . | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Lissette BreistolI got there at 1 for service, they would not even take my car , neither were polite at all | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Isis Arlett Montero RodriguezJosé and rj Provide great servicio | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Leonardo González TorresRj and José were great | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ AnimationAgeIt's unbelievable that the internet sales team won't provide an out the door price. They want you to drive to the location to get the same info that can be provided via email. | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Mary la selectivaBuen trato y sali contenta con mi truck y el vendedor Carlito lo maximo | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ BAIMEL JOSE LUGONES CARRASCOGracias Robert Calero genial super contento y complacido feliz con mi coche nuevo muy buena atención y un equipo profesional ?? recomendado gracias especiales a Ale Vega Robert Calero y Yoandris el mejor equipo | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Diani EspinoMuy buen personal bien profesionales muchas gracias Armando por estar el tanto en todo este proceso gracias | Read Full Review5/26/2024 12:00:00 AM | Google
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★★★★★ Reem Ahmed100% would recommend this dealership!! Elison and Jennifer took great care of me, and made sure all my questions were answered. Also they have a huge inventory of cars, so whatever you want they most likely have it!! | Read Full Review5/26/2024 12:00:00 AM | Google
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★★★★★ Luis RomeroRj was very helpful and fast best buying experience | Read Full Review5/26/2024 12:00:00 AM | Google
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★★★★★ WHUT BMStay away seems like they don't wanna sell cars unless you finance them, So buying a car cash here won't budge any of these sales reps.Alot of run-around and wasted time and efforts.The Financing is the major player don't finance your not important. | Read Full Review5/26/2024 12:00:00 AM | Google
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★★★★★ MARIUALVAZWe did a GREAT deal. I really recommend this dealer to make a good business. | Read Full Review5/25/2024 12:00:00 AM | DealerRater
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★★★★★ Melissa SabaRj was very professional and helpful | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Patricia ArmasGracias a Roberto Calero en las ventas , a Lance director financiero y a Robert Karp gracias a todos | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ mauricio jaramilloRj and jose inoa are the best these guys are fast and Christian killed it best experience ever | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Melanie ProI had my car already with them and my lease came up to go switch. I was really trying to see my options to see to buy or lease again. Joey helped me and understood we wanted options. He first took us to see different cars and had so much patience with us since I was very undecided at the beginning with 3 cars I saw. Once we picked th | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Lana DavisJoey was a superb salesman, he went over and beyond. Joey made sure the process was smooth and fair. I had a great experience! | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Gauchalinda CamoelloGot a Kia soul 2022 service was good when I went But for my surprise nobody call me back after I reach out to them saying I got only one key and not 2 keys that normally they give you I don’t know why they do t do follow up with recent customers I got it 2 months ago | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Chantal VegaArmando da un increíble servicio muy amable | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Eroelix HernandezExcelente atención y profesionalidad, agradecer a Ernesto Hernández, Irvin y Albert López por todo | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Ashton BonaparteTony Suarez the sales manager, Carlos Garcia and Jan Garcia at Miami Lakes Auto Mall were amazing today. They crafted a fantastic deal and for me and helped my son get him into his first car. Thank you guys!!!!!! | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Tamien BainAmazing service, Andy R was my salesman and David bobe was my sales manager couldn’t recommend them enough. | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ ypd pdyHAD A AMAZING EXPERIENCE! CAME NERVOUS AND REALLY UNEASY BECAUSE I KNOW HOW DEALERSHIPS ARE BUT AFTER DEALING WITH THEM HERE THEY TREATED LIKE FAMILY! I THANK REINIER F. FROM MY HEART LITERALLY GOT ME IN THE BEST VEHICLE 8 DAYS BEFORE MY BIRTHDAY LITERALLY HAPPY TO HAVE COME HERE! I HIGHLY RECOMMEND THE DEALER. THANK YOU TO THERE WH | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Mayra AntunezFast to sell you a car but the service after they take your money is awful. | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Jonnathan BCarlos Perez fue súper rebueno con la compra . Me ayudo con todo y llegamos al precio k necesitaba. René y Carlos garcias también fueron súper bueno. Gracias por todo | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ King JayThis place is amazing Perry and rj are fast and efficient will highly recommend | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ Raynischa CharlesPerry and rj were the best team ever these guys are professionals | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ MWAKI just bought a car and the sales person Joey betancourt was vey good at helping getting it through. Go with Joey | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ J RStay clear from this dealership. I found A car online and call to confirm the car was available prior to driving three hours. Upon arrival, we were told the car was in the shop as was not available to test drive.This is a common tactic to bring customers in. GM Manager tried blaming the sales rep and did not take any responsibility.T | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ Gaby perezIF I COULD GIVE A NEGATIVE STAR I WOULD. I CAME IN NEED OF HELP BECAUSE THE SERVICE BEYOND MESSED UP. I HAD TO PAY WHEN I HAD WARRANTY LEFT ON MY CAR. 3 DAYS LATER ENGINE LIGHT TURNS ON I LEAVE WORK EARLY TO DROP IT OFF ONLY TO BE TOLD NO ONE CAN HELP ME NOT EVEN A SALES MANAGER WANTED TO LEND A HAND TO HELP. ALL HE SAID TO HELP WAS | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ DMy experience at this dealership was nothing short of atrocious. This one will really leave a bad taste in my mouth and to no longer trust car dealerships. I inquired about a specific used car. I did a credit application. After I was done with the application, I get a phone call from the dealership about 10 minutes later. I could no | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ LUXE ISLEPierre and RJ were truly wonderful to work with. We thought we would be leaving without a car but they managed our expectations and made it happen. Happy customer!! | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Pablo J.Con Roberth coordinador VIP Excelente experiencia muchas gracias a Lance y Ale Vega | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Eric HollmanRJ and Pierry helped me out and got me the right vehicle. Ask for them and they’ll get you sorted! | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Adam SanchezI am currently deployed in the Middle East and will be home in about 2 months. I looked at many dealerships and tried to purchase a truck. I sent many requests to many different dealerships to try to talk to someone and usually never got a response back from anyone, just the generic emails. When I found the truck I really wanted at M | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ wendymccoin1Do not use this dealership! On 4/25 after doing a credit application over the phone with Adrian Amauris Quinones, I arrived to test drive a vehicle and finish paperwork. The vehicle had a dead battery, ok no problem. Let’s look for another vehicle. After I look at at least another 8 vehicles and found what I thought was the perfect o | Read Full Review5/15/2024 12:00:00 AM | DealerRater
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★★★★★ Gerardo CasadiegoMuy especial el trato y la verdad muy sastifecho una experiencia distinta después de comprar 2 años en este país me quedo con este dealer principalmente a Robert Calero VIP services A Mike Pellegrini and Alejando Vega GM | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Pedro luis HidalgoExelente servicio yasmany basulto carlos cao y carlos morales | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Robert CThe part for my vehicle is still unavailable. When asked about the status of the part the answer is always backordered. No one could also figure out the issue with MitsubishiConnect feature. I'm paying for a feature which can't be fixed to use. Not recommedning family or friends to shop at this location. | Read Full Review5/14/2024 12:00:00 AM | DealerRater
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★★★★★ GabrielaAbout 5 days after I got a brand new car in January from here the battery died, it was impossible to get in touch with the dealership through the phone but eventually someone picked up and we were told to get the car towed to the dealership and they would refund the cost of towing. It has been a little over a month since this happene | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ Jason HoThere are several "preloaded" packages that are added to every car they sell. Read the fine print, and trust no one. | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ karla solerDesde el 2015 hago leases y nunca había tenido una experiencia tan buena como hoy con Robert Calero. Es un vendedor excelente. Me explico cada detalle. Me ayudó en todo el proceso. Este delaer debe estar más que orgulloso de tener un vendedor asi. También yoandry Garcés de finanzasfue espectacular | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ nsolano66Excelente servicio y profesionalismo de parte Kevin vigniero y Robert mattos Altamente recomendado por muestra familia | Read Full Review5/11/2024 12:00:00 AM | DealerRater
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★★★★★ yisel alvarez gonzalezMichael y Javier,super profesionales,la mejor atención,satisfecha con todas sus explicaciones,los recomiendo ??,les doy 5 estrellas y si les pudiera dar más se las daba,gracias por todo a ambos satisfecha,si volviera a comprar o leasear nuevamente lo haría con ellos dos ,mil gracias thank you so much | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ jose l martinezMuchas gracias ARMANDO por su perfecto servicio | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ lourdes caboLos recomiendo , son muy profesionales te ayudan en todo , la única cosita mala mía que no leo las letricas chiquitas y siempre tuve mi percance pero fue mío y me costó pagarlo , pero por todo lo demás el profesional en ventas que nos atendió fue muy atento ( Javier Estradas )muy recomendado ????y que les puedo decir del Sales Manager | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Alejandra Paola Ribon LinaresEverything went super good! Armando was so helpful. We are always happy to came and get things done at this place! Great job. | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Angie DuqueMichael and Jody helped me get my new car, they were amazing and so attentive!! so excited for my kia forte! definitely recommend coming here | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Jorge RodriguezMuchas Gracias a este gran señor Alberto Lopez .Todo un caballero . Realmente muchas gracias de parte de mi familia y mia .siempre muy preocupado por el bien del cliente .Nesecitamos muchas personas asi en este mundo Mil Gracias | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Raul CabreraWorst dealership. Do not purchase from this place. They’re all highly unprofessional, doesn’t answer calls, forces people to leave “good reviews” while seated in finance . They missed a document which was their negligence in my deal and then a month later came to “ repossess “ the vehicle. I no longer wish to do business with them af | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ emily mirI was looking to trade in my car for a new Jeep and had the pleasure of being taken care of by Jose Inoa and Jose Loyola. Jose’s attentiveness in handling this matter as well as his eagerness to help find the right car for me is why I will always recommend anyone to head on over to Miami lakes auto mall for their next vehicle purchas | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Broward TreezInternet sales team refuses to give price on internet ! THATS TOO FUNNY ! | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Margaret Vassel-curahHe has done it again! Mr Elison Jean Louis at Miami Lakes Auto Mall. Elison remains consistent in his approach to accomplishing exactly what I needed. His professionalism is one of excellence and I am taking this time to thank him for the 3rd time in 6 years for the service he gave to us. His process is smooth and straightforward and | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ GubsThank you so much Armando for helping us with our car!!! | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ Yosdiel PenaThe best place in Miami to buy a car | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ Gotham MAbsolutely disgusting dealership! Typical bait-and-switch dealer. They have the following ZR-1 listed on eBay. Of course I inquired about it, given the listing price. Sure enough, Lucy Gonzalez called me and told me "I don't see that one anywhere in our inventory, but I have other corvettes." They STILL have the fake listing up on eB | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ FernandoOur visit to this Dealer was very unpleasant. My opinion on this matter is that the directives of this Dealership and/or Dealer should give more training to the people who work beyond how they should express themselves or speak to us as customers and I am not talking about the salesman Ethan because this man was very friendly and ver | Read Full Review5/7/2024 12:00:00 AM | DealerRater
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★★★★★ Onelia Garcia AMuchas gracias por tu servicio Armando, fuiste muy amable y tu ayuda fue excelente. | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Zack MossI had a fantastic car-buying experience with Reinier at Dealership. From the moment I walked in, Reinier's friendly demeanor and expertise made me feel at ease. He listened to my needs, guided me through the process, and ensured I found the perfect car. Reinier's professionalism and commitment to customer satisfaction are truly comme | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Tanya JuryBig thanks to Armando for getting my tires repaired and adding in a part recall without an appointment! Very quick service! In and out in less than 2 hours! | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Robert FernandezThis was the most amazing car buying experience I've ever had!! (And I've purchased 10 cars throughout my life so far). Idalberto was my first contact from the internet sales department and I felt an immediate sense of ease from this dealership because of him. When I arrived, Reinier Fuentes met me out front IN THE CAR I WAS INTERE | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ FGT.ONELOVEVery quick to meet my needs. The sales person was very friendly and courteous, helpful | Read Full Review5/5/2024 12:00:00 AM | DealerRater
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★★★★★ Yoel BritoMuchas gracias armando por el servicio muy amable | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ MarioWow! What a great experience. Thank you Luis, Alejandro and Michael in finance for getting me the best deal! I am going to recommend all my friends and family! | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Ernesto R GutierrezMuchas gracias a Armando por su servicio | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Yaneth Prieto padronUna excelente atención de parte de el Sr Roberto calero y del Sr yohandry agradecida por su atención y paciencia. | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Melissa OrtizMaria and Michael Pelegrin were so helpful and patient finding the right car and payment plan for our family | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Justin PotterThe ole bait and switch. They advertised several vehicles at a stated price; after calling the dealership, I got the runaround from several people before they told me the prices were actually $15k more than advertised due to some type of “lift kit” that wasn’t mentioned anywhere in the description or details. They refused to honor th | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Rafael GutierrezThanks Armando escudero , as always great customer service | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Sherry RogersMy husband and I were regretting the whole salesperson shopping experience....We did our research and found the vehicle we wanted. We drove up from Key Largo. We walked in a met Mr. Daniel Mondejar. Told He gave us a HUGE smile a said "lets do it" . He was very pleasant and a matter of fact person. Very honest and extremely helpful. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Garbo TurnerGot here at 8 am for an oil change. 4 hours later still waiting. At least have a vending machine available if your service is extra slow. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Ihar ZakharkouI saw the price on the website for the car, sent an e-mail, received a return confirmation that the price on the website corresponds to the sale price without dealer interests and taxes. I arrived at the office, the employees asked me to wait, while I waited for 30 minutes, they changed the price on the website, increasing it by 3,00 | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Laura Valentina OrtizQUE PORQUERÍA DE LUGAR, son unos LADRONES y ESTAFADORES, le dicen cosas para que uno compre y cuando va a firmar ahí si rapidito pa que uno no se de cuenta que modificaron el precio de venta por uno MUCHO MÁS ELEVADO, SON UNOS LADRONES Y ESE SEÑOR *ROBERTO CALERO* ES UNA RATERO ESTAFADOR No recomiendo en lo más mínimo este lugar, res | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ HBD Hotel SpaESTA GENTE SON LADRONES, nos cobraron una cantidad imensa de dinero, nos dijeron un precio nos hicieron firmar y cuando solicitamos los documentos que no que no y que no, hasta que dure hasta las 10 PM DE LA NOCHE peleando con esos señores, ME DIERON LOS PAPELES DONDE DECIA OTRO PRECIO, MUCHO MAS ELEVADO, el señor SERGIO SORDO, es un | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Hotel bora bora spaConsidero que ha sido mi peor experiencia comprando un vehículo, en mi VIDA habia tenido que hacer una compra con unos TRAMPOSOS, LADRONES y DESHONESTAS personas, de verdad, que NO RECOMIENDO EN MI VIDA ESTE LUGAR, son tan tramposos con tal de robarle más dinero a la gente que cambian los precios en los formatos, no se ls había dado | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ juliana gonzalezThe worst services ever for KIA. Don’t bring your car there | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Laura ortizESTAFADORES? SIIII SON, LOS SEÑORES DE ESTE LUGAR VENDEN VEHICULOS A COSTA DE SACARLE A UNO HASTA LA ULTIMA GOTA QUE TENGA DE DINERO UNO, DICEN UN PRECIO, LUEGO SON TAN CAPACES QUE ALTERAN LOS DOCUMENTOS A SU ANTOJO, EL SEÑOR SERGIO SORDO TIENE LA AUDACIA DE QUERER VERNOS LA CARA DE ESTUPIDOS, Y ROBARNOS EN NUESTRAS CARAS, COLOCANDO | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ arlgnzJohnathan is a great service advisor! 10/10 and I wouldn’t trust anyone else with my service needs. | Read Full Review4/30/2024 12:00:00 AM | DealerRater
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★★★★★ Antonio Aliceagoar and rj are the best service ever | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Roberth LeeRj was very attentive and respectful amazing deal | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Landy GamezExcelente servicio en el día de hoy gracias en lo personal a Armando | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ DAVIDRIOS204Very unprofessional sold me a car that was not maintenance don’t come to this dealer they lie and sell messed up cars | Read Full Review4/29/2024 12:00:00 AM | DealerRater
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★★★★★ Vladimir DHEste es un gran lugar con un equipo desde los vendedores ,financiamiento y manager general muy profesionales. Fui con el objetivo de comprar un auto , me atendió online keyla que siempre fue una persona gentil hasta en los momentos que por alguna razón no pude ir a las citas ,como vendedor me acompaño el señor Antonio oropeza que ti | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Eilin RamirezThanks to RJ for his help he was very professional fast and helpful | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Griffith AmbroseLance was just great this guy is the only person who seemed trust worthy | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ TheGloriousRiderFl 305Again today I went to Miami lakes Automall Chevy and again Ramon Sales Rep , Tony Sales manager and Alfredo Finance Manager got me into another Beautiful Gray Slate 1500 RST DURAMAX !!!! All I gotta say is WOW !!!! Come see these guys and you will not be disappointed. I promise you it’s my 3 rd truck in 4 years and I have referred al | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Osvaldo HernandezMaria Lopez and RJ, the finance manager, are an incredible duo at the car dealership. Maria's knowledge of the vehicles, coupled with RJ’s expertise in finance, made my car buying experience exceptional. Maria was patient, attentive, and went above and beyond to ensure I found the perfect car. RJ was transparent, explaining all my fi | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Mariell GuillenSales person Jorge Colla and Finance manager Roberto Matos thank you so much for helping my dad to get his dream car ?? | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Rebecca TelescoRj was very professional I highly recommend | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Tom TelescoThank you RJ for the terrific service and value!!! You and your team are the best!!! | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Maritza RomanBest customer service. The staff members were friendly and nice.?? | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Hotel bora bora spaGracias. Robert Calero excelente atención Sergio sordo y Shawn un quipo de lujo feliz con mi Seltos 24 | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Matthew DennisonElison called me from home and went over my potential sale and provided me transparent and honest answers including what to expect once I got there to complete my purchase! The GM came up to me personally and thanked me for coming in and spent more then 10 mins just talking with me. Another finance manager came up to me and walked me | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Mily FriasBoris and Chris helped me to find the perfect car and im happy with the car i left with! Thank you both for everything. If you need someone to guide you thats them. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Jessica SanchezMuchas gracias Armando por tu excelente servicio. Y ayudarme con mi carro! | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Jorge Luis LeonAlberto leyva was incredibly helpful throughout my car purchasing experience. His knowledge and profesionalism made the process smooth and enjoyble. I want to thank sales manager tony he was fantastic. | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Gerardo CasadiegoMuy especial el trato y la verdad muy sastifecho una experiencia distinta después de comprar 9 años en este país me quedo con este dealer principalmente a Robert Calero VIP services A Mike Pellegrini and Alejando Vega GM | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Andy ArosteguiThank you Steven Brundidge for Helping me out in service. Got me ìn and out | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Jorge H González RodríguezBuenos autos. Atención personalizada según tus necesidades y recursos, Leaner Antonio, quien dio lo necesario para cumplir mis expectativas. Debes siempre estar pendiente de tú financiamiento y puntaje crediticio para un buen negocio. | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ suzettegarciaThis dealer went to extremes in the extra payments on top of the payments related to the price of the car and taxes. However, the seller was very patient and trying to help me. | Read Full Review4/23/2024 12:00:00 AM | DealerRater
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★★★★★ Jay RietzkeIf you need service done on a vehicle you baught there, this place will not call you back. I've been trying to call them for 2 days now, and you just get voice mail, no answer, or anything. It's just obserd. Even thei pre-recorded message says, "we know your time is valuable". But before you go in if you havw questions on your ac | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ brian heffrenRj and Ellison were very attentive and the sales person Ellison is the most patient professional sales rep ever | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Lissi La habanaMuchas gracias armando por su servicio | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Brandon BuchnerRoberto Calero and his manager Shawn and the Finance officer Sergio were all fantastic! Love my new car | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ AramisTechIf you buy a car from here make sure you have everything in writing, please check the car from end to end to make sure there's no issues before you sign and drive off. For me the keyfob came without the key and they refused to make the key. Also my registration they said they would Fedex it and now they said they don't do that unless | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Jeffry WrightMy experience as always was great Thank to the great staff of Miami Lakes auto mall, specifically Mr Elison Jean Louis. "The Haitian Sensation" He make sure to explain every single detail on our time there. We're very please with Elison and Everyone that helps Us Yesterday. Ones again thank you!! | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ scott PotterThe price advertised is NOT the offered price! I was told the car advertised now had a dealer installed 20k option! But two weeks later the lower price is st8ll being advertised... | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ CarlosRj was very helpful with my purchase will definitely recommend | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ nicole millerRJ was so helpful when I was buying my car. He went out of his way to go above and beyond to help! I would recommend RJ! | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Arlyn Torres RamírezPésimo el departamento de servicio ,lleve mi carro a reparar por una cosa la cual tardaron una semana y me robaron los conectores de el botón de los intermitentes de estacionamiento cuando me lo devolvieron, no los recomiendo, no son confiables y para nada profesionales, arrepentida de haber comprado allí | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ jose patinoRj was the best very knowledgeable and professional and all the staff was very kind and helpful. Loving my Prius! | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Rodrigo VillalbaThese people are scam artist. They took my wife leased car in exchange for a new one, told her that she wouldn't have to pay for anything related to her old car and here we are a month later with 5,000$ bill from her previous lease. Don't trust them!!! Especially Javier from the KIA dealership. He is the one that made all the promise | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Brian CastroDo NOT Purchase your car here! Once they get the sale they do not care about you! This is the second time Iv had problems with getting anyone at the dealership to give me my registration that they promised would be mailed to me. I have called several times & absolutely no one is willing to help me. Also review your sales contract sev | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Big Steve Auto ReviewsFriendly staff. Steven is my service advisor. He’s definitely the only person my whole family goes to | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ willys la madrizRj was very helpful with my purchase best experience | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Maria FayadThanks to rj he was very fast and professional | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Alfred DominguezService was pleasant as always. Everyone is super nice. They always leave grease marks on truck. | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Islands PerezAlberto Leyva excelente todo muy agradecido con Richard el manager. | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Maikel Santana viciedoMuchas gracias armando por el buen servicio | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Tracey TestamarkThis dealership has BAD customer service I’ve been trying to get in contact with the service department for 3weeks now calling and calling and no one picked up the phone now today am calling and calling the reception picked up the phone and said please hold I’m still holding right now smh am trying to see if the part for my car came | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ David AlderuccioWe have purchased three vehicles from Miami Lakes Automall in the past few years. Always been very happy with the service and a special shout out to my salesman Luis who really went the extra mile! | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Rene mesaMuchas gracias armando por el servicio en Miami lakes Automall jeep dealer | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Jonathan Sanchez“I recently purchased a 19 ram rebel 1500 from salesman victor at Miami lakes auto mall from out of state and I couldn’t be happier with the experience. Victor was patient, friendly, and never made me feel pressured. He made the entire process smooth and stress-free and was honest, and transparent, I highly recommend victor and Mia | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Adrian Nunez2nd car in a week thank God first and foremost and especial thanks to Lance and Roberto who made this happened again these guys are phenomenal and professional and will work to get you the best deal on car. Miami Lakes auto mall makes you feel at home, highly recommend! | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Demir ErtekinGreat communication and great service carried out by my service advisor Jean and the technicians | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Daniel CintronCuando vayan preguntas por Armando !! Das excelente servicio!! Gracias Armando ?? | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ George Jorge wellnessrusOur service experience was the best Armando Escudero took care of us he was efficient and very knowledgeable thank you for an amazing treatment! | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Alex ReutlingerJust wanted to say Alberto and Mike Pelegrín help me find my wife’s car of her dreams and made the car buying experience amazing thank u guys again for everything | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Yusimi GonzalezMuchísimas gracias a armando escudero el mejor service advisor | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ yaneska sanchezCoordinador vip!! Roblero David calero. Muchísimas gracias por todo, encantada!!!! De las mejores experiencias. Gracias Sergio y Robert!! | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ juan elsoGreat service Armando was very helpful | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Maria VergaraHorrible customer service. Lack of commitment and seriousness. I've been waiting for parts for over 6 months to fix my car. Even two of those parts and service are part of a warranty recall by the chevrolet. Nobody answers, nobody helps. | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Javier RamirezThese guys are sharks! Don’t do business with them! Buy a car anywhere else. Especially JULIO BARDINA, everyone in finance. They pressure you to purchase warranties you’ll never use and then they do whatever possible not to cancel them! I’ve been waiting for over 6 months and they’ve been giving me the run around! Now Carlos Cabo is | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Angelique BoyntonMichael and Natalie helped me to purchase a Kia Forte today! Lovely experience! They answered all my questions, were super patient and informative. Excellent customer service!! | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Elsha AlminordElison worked endlessly to make sure I walked out with the car I wanted. He was very patient & efficient. I didn’t only walked out satisfied I also walked out with a great deal. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Rhiannon RachelleMichael and Natalie were thoughtful, friendly, efficient and well-informed during our purchase. They made our day! | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ AramisTechIn a time where getting good service I was blown away with the quality of the service, the quality of the people working at the dealer. What an amazing experience buying a car here. If you’re on the fence on buying a car, this is the place. This is what buying a car should be like | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Barbara FigueroaAlain and Michael made buying our vehicle such a smooth enjoyable experience. In today’s day and age it’s hard to experience great service so if you’re in the market for a vehicle, come here. You will not be disappointed. They didn’t just treat us like customers… they treated us like friends. Thank you so much! | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ K. CharlierThis is one of 2 cars we purchased in the past 2 days!!!! The service here is first class. Our family was treated like royalty. Our kids got their first car and the process was made super easy. I highly recommend Miami Lakes Auto mall , if you’re looking for quality and great customer service. When you go Luis V. & Chris | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Guizell Veronica GarciaMuy buen servicio y atencion del señor Armando. Exelente | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ SamuExcelente servicio del vendedor Dayan González y del financista michael Pelegrín , se los recomiendo 100 % | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Andy Miguel Domínguez VieraJust wanted to say that i had a amazing exeperience with dayan and mike pelegrin , they really helped me out with my new carbeven with my not so great credit ty u all again boys | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Michael SantanaRoberto Calero hooked me up. Shout out to the finance manager Sergio! Gotta take away a star for not giving me at least half a tank of gas | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ maday molinaAmazing experience with Alberto Leyva he was very knowledgeable and helpful since we arrived . Richard and Daniel we are very helpful with the financial portion all three of them made this deal happen in a very smooth and reassuring way. | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Robyn KirklandMike and Javier were super awesome with helping us with the purchase of our son’s first vehicle!! They both were super knowledgeable of the vehicle they were selling us and Mike made the paperwork portion stress free!! If you are ever at Miami Lakes Automall, don’t hesitate to ask for Javier and I hope you can get Mike to do your fin | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ All DayThank God first of all but a special thank you to Roberto Callero who did an awesome job with the purchase and Lance with finance dept who made it happen. I highly recommend Miami Lakes auto mall! | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Adriana PratsEmocionada, agradecida,feliz… No sé cuántas palabras expresar para demostrar mí satisfacción con el trabajo de excelencia de Jose"JJ”González y Frank González .. Di con estas maravillosas personas que cumplieron mis expectativas totalmente,la atención que me dieron inigualable ???? .Los recomiendo muchísimo..más ?? Gracias… | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Napoleon JosephMike and Javier have helped me with my first ever vehicle! It was a very informing and amazing experience. I enjoyed their humor throughout the whole process and their determination. They are amazing people and I will definitely come back here in the future! | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ rodriguezy8211Una atención excelente de todos en especial de Luis de Armas y Yoandry Garcés (Financista), Muchas Gracias. | Read Full Review4/7/2024 12:00:00 AM | DealerRater
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★★★★★ Cindy LopezArmando provided excellent service! Answered Al our questions and made our Saturday morning! | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Alice ColonArmando thanks for your amazing service and help today. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ calvin hynesI made an internet purchase from this dealership. I found the customer service to be awesome. When I requested different photos of the vehicle, I got them. They even washed the vehicle and drove it into the parking lot at mid day to ensure the pictures were as clear as possible. They moved the paperwork quickly after we settled on a | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Carlos RosalesMike and Tony offered me an excellent experience buying my new Kia. Very professional, explained everything step by step. I was able to get out of the dealer on a new car in less than the time I expected the deal to be done. Thank you | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Maria RThe service are very fast and employees very professional | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Yadira Santana-DowlingI couldn’t be more pleased with the service I received from Roberto Calero, Alejandro Vega and Sergio Sordo. They truly understand customer service and really listened to what I was looking for so doing business with them was effortless. I love my car and highly recommend this A++ team! | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Yordano GreckFue todo super rapido boris encontro el carro que yo deseaba y me ayudo con todo el proceso , cuando llegue con chriss el financista el trato fue profesional y muy educado | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Mercy ValdesMuy buen servicio por el service advisor Armando muy atento y rápido el service lo recomiendo 100% | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ noveqA bunch of liars. If you want to talk to a representative that lies about prices and tells you something on the phone and another in person, come to this dealer. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Osmany VillalongaHoy tuve la oportunidad de comprar y regalarme la nueva Chevrolet silverado rst 2024 red, que de hermosa y lujosa y con una gran capacidad y de contar con Ramón el vendedor qué fue muy profesional y me ayudo a buscar lo que yo quería, se los recomiendo,y como dice el dicho para un lujo un trancazo?ahora con el financiamiento........ | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Rene LorenteMuchas gracias armando , por un excelente trato y servicio al cliente, de verdad, estoy súper agradecido,, una ves más gracias | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Karla RivadeneiraExcelente atención al público y variedad de marcas y vehículos | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Friando FullwoodMiami Lakes Kia is the worst After being given back my car after two months and a half after transmission replacement The airbag came on in the car horn don’t work. The steering is messed up and I was told safe to drive. | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Lawrence GoodOrdering from out of state. Things were good until they waited to tell me about a deep scratch, that wasn't so visible in the photos for the listing, until right before I was about to make the deposit. That and the how I just suddenly stopped getting a response during the day back when trying to get details to purchase a vehicle. On | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ SHA Customer ServiceThis is strictly for the mechanic side of the facility. They have a longer wait time than most, its been 5 days and they still have yet to diagnose the issue with my Chevy malibu. I can't get it traded without this estimate and I am completely without a car. Today i waited From 8:00am to 8:35am because they claimed it was closed jus | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Bianca LeivaElison Jeanlouis is the best seller, he go to help you to find the car for you with the best price. Recommend | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Lianet SeijoMuchas gracias a armando por su servicio seguro regreso, | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ ARABELIS BOLIVARGracias a Armando por su excelente ayuda y atención para guiar mi carro a la realización de todos los servicios. | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Gustavo EspinoThank you Armando! Great service! | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Fred NixonAlberto Leyva was outstanding in showing me my options. He also was very knowledgeable about the cheverlet Siverado and very tentive to my needs. Thank you for putting me in my new Silverado. ???????????????? | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Taylor InfanteJulio Bardina was amazing! He will do whatever it takes for you to buy your car!! He was super reliable and made me feel like family. Would for sure recommend to do your shopping here! Devin Harvey was my sales person he was amazing as well he jumped right in and was by Julio’s side ready to go! Thank you guys both!!! | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Marvin WilliamsMichael and Javy helped me out tremendously in getting my KIA K5. But now that I've purchased the vehicle, neither one of them are available. | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Mireilys GutierrezI ABSOLUTELY DO NOT RECOMMEND THIS DEALER! It was the worst car dealership I have ever visited. They are not professional and not transparent at all. The price on the website is only to attract customers. The sellers don't know what they are selling and don't even know the features of the car. They eat their lunch in the same pl | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Joseph ArissoIt’s been a while since I purchase a new vehicle and was kind of dreading it, but the ppl at Miami Lakes Automall (Kia) truly made the experience painless. Everything was very easy and rather quick. Mr. Pelegrin really made the finance process so easy and was very helpful with his guidance regarding the various options I had. After t | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ nayelis FernandezI am very grateful for Alberto Leyva the process was smooth. He was respectful and patient. | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ ANNALLISON.ANNI was treated like a valuable customer. I was in and our in a short time. | Read Full Review3/31/2024 12:00:00 AM | DealerRater
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★★★★★ Gina LeeWorst dealership ever after the sale is done and they’re extremely racist ! Especially Alejandro who stated that he is the highest manager of the store . I did a deal and they threatened to take back the vehicle after failing on their end to collect a document . After this was handled, I realized that they cancelled a tag of mine in | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Victor Julio Contreras VillamilGracias Robert Calero Primero Gracias a Dios también a Robert Calero por su gestión efeciente y excelente atención también gracias Lance Director de Finanzas y Alejandro Vega GM por su gestión recomiendo a toda Florida | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ xierra vargasJust want to say Brandon and Mike Pelegrín helped me with my new car , they really took the time with me and my family thanks again guys | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Maria RuedaQuiero agradecerle primero a Dios por esta oportunidad de hoy salir con mi carro nuevo , también agradecer al mejor agente de ventas de este lugar ROBERTO CALERO y al director financiero LANCE Y ALEJANDRO VEGA MANAGER DE MITSUBISHI gracias de corazón | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ JoeTheir Mitsubishi service dept is bad. Stay away if possible ! | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Amor SantanaRj was very helpful this was a pleasant experience | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Orlando OGracias a Roberto la atención fue fantástica exelente experiencia Yoandris y Lance tremendos en finanzas gracias familia miami lakes automall | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ DaslineRj and Andy were the best very good customer service | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ ClaudiaBest sales rep ever Alberto Leyva! Thank you so much for all your help! It was an amazing experience! ?? | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Jorge PiresExcellent Job from Roberto Calero, Cristofer Rodriguez and Alejandro Vega. They are a great team to work with. | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Fabian MayoExcelente experiencia, servicio excepcional y muy buena atención la que recibimos con Carlos Gómez y Irving González. | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Rivera PlanningBest car shopping experience. Roberto supervisor was very knowledgeable and helpful. Robert K. Was very fair and helpful during this process. Yoandrys in finance was also very helpful and made this a smooth car transition. | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ rmontano9555The salesman was great. But the suv was filthy when delivered. I'm going to have to take it to be detailed. | Read Full Review3/27/2024 12:00:00 AM | DealerRater
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★★★★★ Gustavo Arreaza -APPSECCL INCDuring the lease purchase, the financial agent required me to cover the car registration fees in the state of Florida. Moreover, following the transaction, I didn't receive any guidance from the seller on how to enroll in Kia's services. In summary, I wouldn't recommend this for new buyers. Although I really liked the car, and Kia o | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Javier EscobarExcelente servicio vine a hacer un recall y todo fue bien, muchas gracias armando escudero | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ JI recently had the pleasure of working with Irving to secure financing for my new car, and I cannot express enough gratitude for the outstanding service I received. From start to finish, Irving went above and beyond to ensure that my car buying experience was seamless and stress-free. If you're in the market for a new car and want a | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ yecenia galeano toroEl día de hoy fue un día excepcionalmente maravilloso con el acompañamiento del coordinador de ventas Roberto Calero, el cual fue diligente y eficiente en todo el proceso, para adquirir mi Mitsubishi Outlander Top. Un gran agradecimiento al señor Cristopher Rodríguez manager de finanzas y Alejandro Vega GM de Mitsubishi. Toatalmente | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Jorge CabreraI was helped by Armando for my oil change and tire rotation service. He was very helpful with my account and provided great, honest, and painless service. Always a great experience here | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Yaimara Fernandez GomezArmando delivered the best services. | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Daniel MandelLuis was great, and the process was painless and quick. The finance department was awesome along with car insurance on site as well. I will definitely recommend them. Go see Luis! | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ AnthonyArmando Escudero is the best service manager. Excellent communication skills and respectful with exceptional service | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Walter ParlinsService at Miami Lakes AutoMall today was amazing. Not only did Jim S. assist me with my oil change but Ms. Camila P. made the process even smoother and should I say swift. One of the main reasons why I come back to this location . I have two cars purchased from this exact location because the service I receive is what I look for whe | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Yasmani DopicoThank you very much to Armando Escudero for a great and fast service and helping me on any question I asked | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ James WalukiewiczBEWARE. Miami lakes auto mall stole $5,000 from me. A “refundable” deposit that they have failed to refund for almost 2 months. When you try and speak to someone they beat around the bush and never answer back. Jennifer a “manager” from Jeep Dodge Chrysler failed to contact me back on atleast 10 occasions. Be careful or you will be n | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Wilcar PadronEspere a una segunda oportunidad para hacer este review y con mucha satisfacción debo decir que la experiencia para venir a hacer servicio a mi truck es muy buena gracias a las personas que te reciben ?? puntos para Camila Penna ! Gracias por ser tan servicial y tan generosa con los clientes como yo | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Carlos VieraCristhian Torres me ayudó muy bien en la compra de mi vehículo muy buen vendedor y buena persona e igual Roberto Matos en financiamiento gracias | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Pedro Enrique Leon AlfonsoGracias a armando Escudero por su servicio | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Esteban LopezEl mejor servicio de armando escudero | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ David AndradeRj was very professional and helped us buy our hybrid very nice guy | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Daisy SantanaRj was very nice and fast thankyou to him | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Mariana ResendeMe and my husband purchased our brand new car from rj he was very helpful | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Mariale D'LimaCristhian Torres was the best he help me with all the process to get my dream car thank you so much and RJ in finance help me a lot too | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Destiny DelgadoMy second car sold by Luis V. The absolute best salesman at Miami Lakes Automall !! | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Leo Pc 302Maria and Mike pelegrin helped me with my new car they were very nice and calm with my family | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ victoriafvJavier & Chris were amazing! I am so happy with my experience. My 2nd car bought at Miami lakes auto mall and am still impressed. Thank you so much! | Read Full Review3/23/2024 12:00:00 AM | DealerRater
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★★★★★ Eddy SorgeBait and switch sales! After speaking with someone at the dealership and confirming a vehicle was available I was duped.. 2 hours after confirming I drove 50 miles to see a vehicle that wasn't there.. atrocious behavior and completely unacceptable... | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ yvonne zapataJim was amazing made me laugh throughout my entire experience I recommend going to him for your oil change | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Shaquile Graneaurj was very helpful he was the best finance manager ever | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Sara JustoJeep service was amazing today! Armando my rep always takes the best care and gives the best customer service every time I come to service my jeep wrangler. Thank you! | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Carlos GonzalezThanks to Roberto Calero and Mike Pelligrin! Great experience! | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Aristoteles MonsalveExcellent service by Christian Torres and Irving , Recommended A+ | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Jan MichelThank you very much Mateo Orozco for your very kind attention and very helpful service for the problem I had with my car that helped me solve it professionally ?????? | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Hector AcevedoWow! What an espectacular service. My sales rep (CARLOS GÓMEZ) spent two days helping me find the perfect Grand Wagoneer with the specifications that I wanted. Never thought buying a car could be this seamless. The financial gentleman (JULIO BALDINA) was also amazing. He made sure I understood everything that I was signing and went a | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Yareli TorresGreat services in special Alberto Cedeño and michael pelegrin. Very recommended!!! | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Anna PazoHola , les escribo para darle mi opinión sobre su empleado Armando Escudero , sinceramente su trato fue excelente, me explicó todo lo que necesitaba saber y me acompañó hasta el carro con una sombrilla para que no me mojara , este trato se ve poco , por eso es digno de reconocimiento. Muchas gracias. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Sandra FuentesThank you to Miami Lakes Auto Mall for making my Jeep dreams come true. Special thanks to Steven Iona for working with me on service. I appreciate all your hard work and commitment to your customers. After a 3 year lease I decided to buy out my Jeep Gladiator. A special thanks to Carlos Morales, Sales and Robert Matos, Finance man | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Amber TillmanNicolas worked endlessly the whole day to get my husband and I in the car we wanted!! He showed us so many cars and didn’t stop until we left satisfied! He listened and tried to find the best vehicle right for us!! We had excellent customer service here and will be customers for life!!! Huge thank you to Nicolas and everyone that mad | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Yanet AcostaMichael y Lisandra have helped me in all my needs in my new car . Definitely a difference in the way they they treated me compared to my last purchase I am very happy ty again . | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Jorge CollaQuería agradecer por la atención a Roberto Matos financista que asisitio en la compra de mi auto | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Jorge MenendezSuper servicio de 2 vendedores RAFAEL super amable y siempre te ayuda y por la dodge REY super especial pero por la chevrolet pagas las partes y cuando la vas a recoger no están en inventario o son para uso del taller del dealer | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Yasser TorresRj Was the Best very Good service | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Claudia GilThanks to rj he was very fast and respectful | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ charles wyattI wish to give kudos to Indira Varela for going all out to help me get my floor mats for my new truck She done in three days what no one else had been able to do in three months Thanks Indi | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Lianet GonzalezRj me antendio muy buenas ofertas les recomiendo | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Dustin AndrewsWent in this past Friday to explore options on getting a new truck and dealt with Mario. The experience was amazing Mario broke everything down for me and made it all simple to understand he was able to answer all my questions and help me out where needed. This is the 2nd time buying here. Different salesperson years ago but same res | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Andy ReyesVery good energy from rj he is the best finance manager that I have dealt with | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Kaitlynn CornettElison the Haitian sensation was amazing! He made everything very seamless and no stress. I am super pleased with my buying experience here and would recommend to anyone looking for a new vehicle. | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ YoAmazing experience with Lazaro Aguiar. Would recommend if you’re looking to get a new car ! | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Joshua Davis10/10 experience. I bought my truck online working with Nathaly C. and it was an easy and seamless process. Every question was answered and every step was as advertised or told to me. I'd recommend Miami Lakes Automall to anyone looking for a solid deal on great vehicles. | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Susan IsraelLast week I left several messages for the service department without any response back. I also left several messages with finance and not one person called me back. It is impossible to speak with someone after you purchase a car. | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ LUNA CLARAGracias a jorge colla por asistirme y responder todas mis preguntas lo recomiendo 100% ?? | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Rocio SaucedoAlain and Christopher Rodriguez made it happen! After hours trying to get me approved thank Youuuu so much! | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Taimi GonzálesSúper contenta con el servicio del vendedor Dayan González y el financista lans , estoy súper contenta y se los recomiendo | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Daniel LucasCristhian was amazing he helped me with everything getting my new car, the guy has an amazing energy and helped me with everything that I needed thank you for having this guy as representative | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ DunbarickI have never seen a dealer add on so many additional fees and other charges. Buyer beware here... | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Richard CortezMuchas gracias armando por tu atención profesional y amable siempre en cada servicio. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Dante ApoloMuy contentos mi esposa y Yo con nuestro nuevo carro , ?? el servicio de Alberto que gentilmente nos ayudó en cada paso que debíamos dar para la compra !!! Muy recomendado … | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Dairon MartinezGracias por la ayuda estoy muy contento con mi carro y me asistieron super bien, muy profecionales y competentes. GRACIAS Manager Chris Garcia vendedor Jorge Colla y Financista Roberto Matos | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Tony GarciaThe best service and speed in the Kia with the seller Dany and the financier Michael 100% recommended | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Anaya CastanedaDaniel y Michael me atendieron con mi carro y me fui muy feliz…. 100% recomendados…. Si quieres llevarte tu carrito nuevo y también buena atención ven a la KIA | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Isach Hernandez5El mejor vendedor Ernesto Hernández , muy amable y profesional. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Levi LagosI visited Mitsubishi at Miami Lakes Auto Mall on Monday and it was a good experience. Even though I left without a vehicle, I am very satisfied with the customer service provided by Diego Malave. Despite not being in the car sales industry for a long time, he was very knowledgeable of the vehicles and he did his absolute best to try | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ ALFREDO LOPEZArmando was great. Thank you Armando | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Daniela Sofía Castilla MaestreHi my finance manager michael Pelegrín and sales man where Amazing go check the out . They helped me With all my needs | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Stephany SalcedoBest attention from my cousin Leo! ?? recommended! Attention to details! | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ alexa andersonWe have been trying to get in contact with anyone at Miami Lakes Automall who with help and answer our questions about a recent experience we just went through with them. And funny enough, they don’t answer the phones. It’s almost like they see we are calling and purposely don’t pick up. Or better yet, they will answer the phones aft | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Lietys HernandezExcelente servicio , agradecer por toda la ayuda prestada a todos en especial a Ernesto Hernández uno de los vendedores y a Julio en financiamiento, se los recomiendo | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ Yanaisy RamirezMuy agradecida por el servicio y la atención de Armando Escudero | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ Andres DelgadoWe came in late on a Saturday to see some cars and we were helped by the amazing Roberto Calero. He helped us find our dream car , perfect for the family and he took his time to help us get the best deal. His honesty and integrity is why we definitely recommend you come see him for any car purchasing needs ! Thank you Kia and most of | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ Ana delgadoExcelente atención al cliente, Robert Calero fue muy profesional y amable, Recomendado. Gracias a Lance y todo su equipo. | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ aidiloscarizWorst service ever at a dealership. They didn't inform me the car I contacted them about had been sold. Then the salesperson proceeded to show me 2 cars (which took one hour, not sure why it would take so long cause I didn't test drive them. It just took him a long time to get access to the cars). He then gave us the wrong informatio | Read Full Review3/10/2024 12:00:00 AM | DealerRater
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★★★★★ Dim LGreat and fast service I will like to recommend Armando as your next service advisor, great help thank you again Armando ???? | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Ernesto RafaelMuy buen servicio Armando Escudero es la mejor opción ??Gracias | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ ????????? ???????????????????? ????????, ?????????? ???????? ?????????? ??? ????-??????. ??????? ?????????, ?????????? ?? ????????????? ???????, ??? ?????? ??? ???????? ? ??????????. ????? ??????????? ???????? ?????????????. ??????????. | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Daniel CuadraTo my car for service, Francisco Salazar was great in directing everyone to get my vehicle in and out without any issues. | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ ismary pozoMi tercer auto comprado con el señor Carlos Morales esta vez un auto espectacular para mi hijo ?? profesional educado te explica todo a detalles si quieres el mejor servicio pregunta por el ???????????????? | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Karina CaroniThanks to everyone and Kris in finance for the great customer service! | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Jorge VelazquezCamila from service She is very professional and very attentive. Thank you Camila Penna | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ claudenette hanleyI just want to say thank you to everyone! The service was all around amazing I was blessed to have Christian Torres the sales manager assist me and take care of my needs and concerns. Irvin assisted me with my finances and helped in every way possible that he could and Jose the manager did not allow me to leave until he seen a smile | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Luis ReyesSo I sent this email to their customer service a week ago and nobody has even acknowledged the email, they sell you a car with manufacturers problems and when. You take it to fix it they fix that and break something else, so that you have to keep going, this is the email I sent, a week later still no reply. Hey Lucy thank you so much | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Kevin AguilarCon Boris todo fue rápido y una atención increíble no me demoré nada en el dealer | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Marco BojorquezGreat service, thank you Armando. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Jahnya SainteJim was so helpful and generous to me. He made sure i understood everything and i will always come back for jim! 10/10 | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Enrique FerreiroHere is a tip for the owner of this dealer, whatever money you are spending on your phone system you can save it, no one ever answers the phones anyway. All you get is the machine for hours. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ GabrielaAbout 5 days after I got a brand new car from here the battery died, it was impossible to get in touch with the dealership through the phone but eventually someone picked up and we were told to get the car towed to the dealership and they would refund the cost of towing. It has been a little over a month since this happened and it ha | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Ivan CarvajalMuchas gracias armando escudero por tu atención | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Cesar DacostaGreat service. Jam and Carlos excellent job. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Mileisy GElison was amazing! Love him so much, he helped my grandma finance her car and he was so patient explaining how it all works. Excellent service! 5/5 stars for Elison! | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Mario MoralesI had a great experience here exchanging my truck lease. Javier Torres the salesman was helpful in finding the vehicle and Danny in financing was detailed and made the checkout process easy. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Baramor_268It’s funny how the automated system says “we know your time is important” yet no one ever answers the phone. Why would I leave a callback number if no one ever answers the phone I just want an update on my truck that has been there since December. Then they use automated responses for these reviews to make it look like someone is wor | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Miguel linares hidalgoSuper el servicio de armando escudero,100% recomendado | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Juan CabreraMuchas gracias armando escudero por su servicio 10000% recomendado | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Derameau gregoryJim was very helpful with my service today. Thank you. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Sherelle GI had a great experience here with Ethan he helped me get a great deal for the car that I wanted at a good enough price for me . The service was easy and quick 10/10 would definitely recommend ???????? | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Cortez KilliebrewI had an amazing experience . I bought one vehicle and was destined to get another. Our sales rep Jose was super professional and financial advisor Michael did a great job with make both my fiancé. We are happy two times in a row. I look forward to my next purchase in the near future. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Fabian CorderoI had an awesome experience here. Thank you Giraldo Badell for being very professional with this sale I literally just turned 21 and bought my dream car and I’m happy with my purchase. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Juan Jose CerqueraExcelente atención de parte de armando, buen costumer service y eficacia en el servicio. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ ANOLASCO116110I appreciate Alain and the finance team for taking my inquiry serious and helping me get an amazing deal. Alain specifically was awesome and asked me if I needed assistance and took me seriously unlike 2 other salesman. | Read Full Review3/5/2024 12:00:00 AM | DealerRater
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★★★★★ NARVABELNeeds to do better training with their salesman. Also the parking situation is horrible. We still don’t know the name of our salesman | Read Full Review3/5/2024 12:00:00 AM | DealerRater
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★★★★★ Jennifer FernandezI recently purchased a Silverado from this dealership, and I couldn't be happier with the entire process. Luis Vigniero went above and beyond to ensure that I got the best deal possible. His professionalism, knowledge, and genuine care for his customers truly stood out. Victor Heredia and Carlos Garcia also played integral roles in m | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Jonathan MunayllaArmando was excellent. Came in to drop off my car for an oil change and he helped me right away with no issues and actually offered me a great deal for my future oil changes. Thank you! | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Cindy GCristian Torres was the best helping me getting my new jeep he was kind and gentle also RJ in finance help me a lot too thank you guys you should see them | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Aramis RodriguezMuy buen servicio y muy buena atención eficiencia y calidad del señor armando escudero gracias mil | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Graham O'HaraI had an absolutely horrendous experience with Miami Lakes Automall. I visited their dealership after seeing what appeared to be a reasonable deal on a vehicle advertised online. However, upon arrival, I was shocked to discover that the price advertised was based on trading a vehicle in. This was nowhere listed on the advertisement a | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Cpt. SpiersI came To the dealership for an oil change for my Dodge Charger. I been coming here since my purchase in 2015. I have always received superb service from your customer service personnel & service manager’s. Today I was greeted by Mr. Jim Sainte, from The initial contact to end of service je was very professional & had incredible int | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Rafael De CardenasThank you to Armando in service for helping with my issue, great guy | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ MeyferGreat Service, i came in early in the morning and was attended by Armando Escudero over at the Jeep service deprt. I was in and out in. Customer service was great. Thanks for all your help Armando. | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ andrea cuervoGreat service Armando Escudero is the best service advisor. | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Anthony ArosteguiGreat deal,Antonio Diaz was amazing and extremely helpful in our process buying a new car he is so friendly and explain everything we need about it ,and the other hand Roberto Matos in finance was a great helper with a lot of knowledge as well ,good job,thanks | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Marvin WilliamsMichael and Javy helped me out tremendously in getting my KIA K5 | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Ana DiazMy experience at Miami Lakes Automall was possibly the best I have ever had when purchasing a vehicle. They initial showing and choosing of car was good but the one who really made a impression was the Finance Manager. Michael Pelegrin was superb. He was professional, transparent, joyful & hassle-free. A breath of fresh air to t | Read Full Review3/1/2024 12:00:00 AM | Google
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★★★★★ analemusI purchased a used jeep for my kid. At the office while purchasing the extras -maintenance extension, LoJack, platinum warranty, etc, Carlos input my email wrong. I told him there, he said it was not an issue. Next few days I got the message to activate loJack, and couldn't because they send a code to my email which did not match the | Read Full Review2/29/2024 12:00:00 AM | DealerRater
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★★★★★ SUJELARIAS2402Excellent service overall, timely process and accommodations. Vehicle was ready and process with Alejandro, Drialis and Daniel was awesome. | Read Full Review2/25/2024 12:00:00 AM | DealerRater
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★★★★★ Esperanza VlenciaMuchas gracias armando ascudelo por su gran atención al cliente | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ gladys nogueiraBest service for Armando Escudero. | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Hernan SuenMy sales representative was Goar Diaz. I went on the 24th of February and he was incredibly helpful and professional. I left there very satisfied and would highly recommend him. | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Josefa ValdesMy husband Jason and I,want to appreciate to Antonio Diaz as a salesman and Irving as a financier Amazing team , Antonio was so attentive ,and clear in his explanations about the car we want [truck], and Irving did a wonderfull job as well ,super recommended! They have a lot of patiece with us,thanks a lot | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Maria NogueiraTremendo servicio , gracias Armando Escudero por tu ayuda !!!!! Súper recomendado a todos!!!! | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ jossel juarezNo existen palabras como describir lo felizmente mi familia y yo, por excelencia y eterna gratitud a los Sres. Alberto Cedeño y Michael Peregrin. Ellos son Familia y deberían estar orgullosos de ellos a cómo lo estamos los clientes que hemos sido atendidos por ellos mismo. Eternamente agradecido. Jossel juarez. | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ I Don’t CareSales person Devan & finance manager Roberto Matos were great. They went above and beyond to make sure we left with a car for the best price. Will definitely be recommending them to everyone I know who needs a car. | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Kadiane SolaresSales person Devan & Finance manager Roberto Matos were great . They worked with me to try to walk out with a car at an amazing price. They looked out for our best interest & made sure we were getting the best value they could offer us! | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Richard RonayThis is the second time I've been in Miami Lakes Auto Mall for repairs and have been very pleased with the service both times. This time Fedor helped me out with a catalytic converter for my Chevy Volt. The other parts were ordered and the repair was done in a reasonable amount of time. This shop is at the top of my list for future r | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Andres FloresEthan me atendió y me dio toda la información que necesitaba para hacer mi nueva compra, tienen el mejor inventario que e encontrado me trataron cómo en familia ,y me voy contento, yo lo recomiendo ?????? | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ maricela guadarramaVendedor Kevin y financista Roberto Matos Estoy muy satisfecha y emocionada con mi compra ???? Gracias a mis vendedores que me dieron la mejor de las atenciones y me ayudaron a tener una mejor cotización y financiamiento ???????? | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Luis MuñozMuchas gracias al departamento de servicio por tan excelente atención en especial armando escudero es el mejor | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Alex GarciaDreaded turning in my lease, but Elison Jeanlious at Miami Lakes Automall made the process a very pleasant one. Great guy!! Great experience! | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ yumila napolesExcelente atención. 100% recomendado. | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Jonathan LanaThanks to rj and luis chris too these guys are the best | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Kalixto ChavarriaAmazing service from Armando! Showed me many different vehicles along my price range. Recommend working with him when looking for your next vehicle. | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Soy Yo LolaThanks to rj he was very professional and very quick best experience ever | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Arais perezNos recibió Armando Escudero, un costumer service con muy buena profesionalidad, ayudando a resolver todo los problemas que le dijimos del carro y un trato excepcional. De verdad que muy pocos dealer tienen personal tan educados y dispuestos a ayudar a los clientes. Gracias Armando por tu ayuda. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Ana SánchezExcelente servicio, por parte de todo el equipo de Miami Lakes dealership en especial Ernesto Hernandez!!. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Jorge ReyesMUCHAS GRACIAS A SEÑOR ARMANDO QUE IS QUE MI SERVICIO SEA RAPIDO Y EFFICIENTE MUY BUEN TRABAJO AL DEALER MIAMILAKES MALL JEEP | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Laddie LuI had the best reception here and I was walked through my process with so much respect and honesty. I loved doing business with Lazaro!! | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ skinnydude 1209This guy rj was amazing he helped me out the whole way through very professional | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Robert ScavuzzoBrought my SUV to the service department 2 weeks ago. No communication what so ever and they don't pick up their phones. Now I'm forced to pick up my vehicle and bring it to another dealer. They don't care and told me just come and pick up the vehicle. | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Patricio GonzalezMuchas gracias por el servicio de armando escudero, por personas como él sigo volviendo | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ Magda MassicotteDo yourself a favor and DO NOT use this dealership for any kind of vehicle purchase. Unfortunately we fell for their bunch of lies and false promises and ended buying a vehicle early January 2024 and paid in full. Because we were out of state buyers they have since completely ignored our calls as soon as the payment was done. Albert | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ Alexander AguilarHoy fui a servicio y me atendió estupendamente el service advisor armando escudero 100 % recomendado | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Frank MuroMuy agradecido con el señor Ernesto Hernandez por ayudarme con la compra de mi carro este sabado 17 de febrero, excelente servicio y super recomendado. | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Richard AlaminoMuchas Gracias a Armando Escudero por el gran servicio y la gran ayuda! | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ alinatonyI want to appreciate to Antonio Diaz ,as a salesman,he did a good job ,my husband bought a car last week and he is so satisfied with ,and we thanks to all the staff they are really nice ,thanks to you ,good job | Read Full Review2/19/2024 12:00:00 AM | DealerRater
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★★★★★ Anibal VargasMuy agradecido con el Sr Jorge colla quien me ayudó en todo el proceso para llevarme mi carro !! Si van pregunten por el Sr colla para que los ayude en todo lo que necesiten | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ Gloria ArteagaMuchas gracias por tus servicios y amabilidad Armando Escudero | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ MikeTypical miami dealership. They lie and are pushy be careful | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ Raquel De ArmasI recommend this place 100% my sales person Christian is the best and the finance Manager Chris was awesome as well. The whole process was easy. | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Mary GonzalezHad a great experience at this dealer, lance and Roberto were a great help in finding the best deal for the car I wanted! Definitely recommend! | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ RickyRj was my best finance car experience ever very fast | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ tyRj helped my parents buy a car he was amazingly fast and knowledgeable | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Nikkia ThomasI had the best service from Micheal and Daniella! Very knowledgeable and great customer service | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Yurinka HernandezExcelente servicio Julio Bardina. Muy agradecidos con usted. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Donald WilliamsDevan and the Team do amazing thru service sales and all around!! 100% recommend Devan for Sales. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ DJ REDLINERJ was very professional and very attentive best service yet | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Johan PelaezRJ help me with the process, he was professional and very knowledgeable. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Mario LeonLa agencia súper excelente el trato es muy bueno pero no les recomiendo el Kia forte GT 2023 el maletero no sirve para nada 4 meses solo tiene el carro de comprado | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Blue IceMuchas gracias a armando escudero por su servicio | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ christian marulandaExcelente servicio y venta muy fluida , recomendando al ?? Vendedor Robert Calero mánager Alejandro Vega y finanzas Sergio sordo | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Joshua KovesNo one answers the phone, when they do they have no sense of urgency for their customers and when you ask for a call back and they tell you they will call you back or even if you leave a voice mail, no one gets back to you. Run to a different dealer ship! There are better ones Reply back to the owner. I've not only been waiting on a | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Edith PerezExcelente servicio, atención al cliente, gracias Armando Excudero | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Omar Silva Mendez (2homelessart)Camila penna y armando me ofrecieron el mejor servicio! Calidad y profesionalismo en todos los sentidos. Los recomiendo abiertamente. | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ armandoiglesias69The worst deeler ever this message for Albert Lopez president Miami lakes auto mall SR how you company selling cars whit not inspection? My runner no good tires leak oil no mats filter destroyed a lot problems whit alignment terrible situation so forced me in the contract 3 fee about services ? I never request nothing LoJack and 2 mo | Read Full Review2/12/2024 12:00:00 AM | DealerRater
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★★★★★ Marco OllarvesExcelente servicio el que recibí hoy, Claudio aclaró todas mis dudas y salí con el carro de mis sueños! Se los recomiendo sin dudas. | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Lucia GuerrierCristhian Torres and Chris Garcia was the main reason why we came to Kia Miami Lakes Auto Mall dealership 5 star Exceptional customer service and professionalism. I would recommend these anytime for purchase of a new car. They're great and very nice people, funny and smart as well Good looking. | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ teresa rickettsI just purchased a 2023 jeep Grand Cherokee.Elison JeanLouis helped me with the purchase. He was very informative, patient and Knowledgeable, made the buying process easy. RJ in finance got us in and out quickly, which is a big plus. | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Randy RodriguezWant to thank Jose, Michael and AL the General Sales Manager! Amazing team, they guide me through the whole leasing process. Excellent people super recommended!! Had a lot of patience with us ! We left very happy and will come back for sure | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Jason HoEthan was the best salesman I've ever had in combination with Richard and Jesus the experience was phenomenal. Will definitely be back | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Maria GAbriela BalladaresCristhian torres in sales and lance in finance help me a lot, let me tell you something cristhian has such an amazing energía the guy is Just the best, he is always smiling and looking to explain everything so you can feel part of the proceso, he is amazing thank you for having him | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Townsley CurtisAlison Jeanlouis and RJ in finance was very patient and knowledgeable with us while purchasing our new Jeep Grand Cherokee Summit. They had a big smile on their faces and very good looking gentlemen! | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ doublenickelzetaI received excellent customer service from Jim when I took my Pacifica in for an oil change. He promptly addressed my needs, made sure I wasn't due for additional maintenance, and returned my serviced vehicle back to me washed and ready to go. | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Makay SmithCristina Torres made the entire process smooth and seamless. He was the most friendliest easy going salesman’s ever!!! And Yoandrys in finance worked so hard to get me the best deal possible!! I highly recommend both of them if you are looking for a car! | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Mariela JerezExcellent customer service from armando escudero , good communication skills definitely recommend | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ patrice salmonCristian Torres help me out he was amazing and the best, he help me getting my new car and I really appreciate you guys have an amazing guy like this at your dealer, also lance in finance help me a lot | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Unlocked Minds Grant ConsultingWill charge you double the fair market rate | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ DAVID.JEDACustomer service for service department was not up to par with other dealerships. Very disappointing. My wife had a very bad experience with a car that we only had for a week with less then 500 miles on it. | Read Full Review2/9/2024 12:00:00 AM | DealerRater
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★★★★★ David PattonI tried for two days to speak with someone in the parts Dept to verify if my ordered GM part was available for pickup. After Multiple calls and being put on hold for over 30 minutes, I sent a message through their Chat Professional bot requesting to communicate with the parts manager. No response at the time of this writing. Don | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Ezekiel SengiyunvaIF YOU DONT WANT TO GET BENT OVER AND TAKEN ADVANTAGE OF , I WARN YOU STAY AWAY FROM THIS DEALERSHIP, CRAZY DEALER ADD-ONs THAT ARENT REQUIRED ARE PLACED ON VEHICLES. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ RenaGracias a Jorge Colla por la amabilidad y el tiempo dedicado en atenderme y explicarme todo lo que necesitaba saber sobre el proceso de la compra Mil gracias Jorge | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Osquitar Hernandezexcénte sericicio la chica Canila pena hace demasiado bn su trabajo muchas gracias | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Infinite InvestmentsUnbelievable downright worst experience in my life purchasing s vehicle, first wanted to charge me double on the payment eventhough on the website they approved my App for the price advertised. Then after 6 hours of wait was given the advertised payment. Truck was delivered low on gas and dirty as can be. As we left to stop to get fu | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Lazaro VerdugoWhat an amazing experience! As soon as I arrived I was greeted by “Saman” who provided my father and I with some of the best customer service we had ever received at a car dealership. If you are hesitant please ask for “Saman” he answered any questions we had as best and as honest as possible highly recommended this dealership | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ raulbanes786Thank you everyone at the Miami Lakes Automall - Chevrolet for the A plus experience. I felt very welcomed and oriented while the process of finding the right car was very smooth. | Read Full Review2/4/2024 12:00:00 AM | DealerRater
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★★★★★ Mikesha JohnsonI personally want to thank the entire KIA & CHEVY DEALERSHIP for assisting me with both of my vehicles. Last year in December I came from Orlando to Miami for an event, and ironically I had a mishap with my KIA FORTE that went out of commission right after I had an oil change from Valvoline , which was right across the street from M | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Milagros Yamira Viel FernandezExcelente lugar para venir a hacer servicio, Armando Escudero te atiende y te explica todo el proceso con claridad. Seguro vuelvo | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Lillie wynnEverybody was nice and the service was very fast! A special thank you to Armando Escudero and Camila Penna from service | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ juan avila (avilafix)El servicio excelente, muchas gracias al service advisor Armando Escudero, | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Gesette GuerraThank you to the wonderful staff of Miami Lakes Chevrolet for helping me with my new truck. As a return customer I am so happy to have purchased here with my salesman Ethan who sold me my truck back in 2021. Years later and I still receive the excellent service from the team at Chevy! Thanks to the Sales manager Victor and finance ma | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Denny LeónThank you Leonardo Ganges for your assistance, very professional & educated. It was a great experience! All staff was fantastic. Thank you all. ?? | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Yadier Pérez CastilloSúper el servicio de Armando Escudero | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ CAPT.OO421The salesman was great and very informative the xxI dept. was also great to work with and the manager at Mitsubishi worked hand and with the salesman to make sure all my needs were fulfilled and met. Amazing | Read Full Review2/3/2024 12:00:00 AM | DealerRater
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★★★★★ Joselin BlancoEn el área de servicio los manager no son muy tratable con los cliente cuando los carro tienen problemas ellos no prestan atención .. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Brittany CastroAmazing experience with Salesman Roberto Calero and Finance specialist Sergio. Will recommend to all friends and family! | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Kassandra CastilloBest car buying experience by far! Luis and Carlos went above and beyond to make sure I got the best deal possible and I left happy! Thank you so much for everything!!! 10/10!! | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Mr JayWent in for an oil change and met a very nice and courteous young man by the name of Jim Sainte at the service desk outside . He was very polite and courteous and kept me updated on the service of my vehicle from start to finish. Thanks Jim Sainte | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Yelendys IglesiasMichael y Dayan fueron lo mejor que me a pasado, nunca pensé poder llevarme un carro del año 2024 o millas ellos son otro nivel les recomiendo al máximo este equipo de la KiA | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ MANNY SGracias Armando Escudero, por tu exelente servivios, | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Mailin Rodríguez PerdomoMuchas gracias a Armando Escudero por su servicio, si vienen al Dealer búsquenlo | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Flint JohnsonAmazing finance manger lance was a awesome guy can’t complain explained everything thoroughly | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Ovidio MorenoFui atendido por Antonio Días una excelente persona muy profesional al igual que el personal en general estoy muy complacido con el trato y el servicio en general. Mis respetos para ese elegante colectivo de trabajadores y en lo particular para el señor Antonio Día, mis deseos que sigan trabajando así y muchos éxitos en el trabajo di | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ yaumel tamayoLa atención muy buena por parte de Boris, bastante rápidos y todo salió ?? | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ HENRIQUEThe seller provided me with all the assistance, attentive and collaborative. excellent service! The best. | Read Full Review1/31/2024 12:00:00 AM | DealerRater
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★★★★★ dj Eric NoelArmando Escudero took great care of me. Service in and out no issues. Thank you as always. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Donna SlakmanHad a great experience with Lance the Finance Director. Came in to surprise my husband with a new vehicle and Lance took care of me!!!! | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Anthony SVery nice the service advisor Jim santie, sure I come back | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Healthy LivingVery good service provided from Rj and Devan we will recommend these guys to everyone | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Reinier QuijanoMuchas gracias armando escudero por su servicio | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Alexander castañedaMuchas gracias Armando Escudero tremenda persona para la atención del cliente y servcios mucy atento muy profesional habla los dos idioma que es la mejor parte muy compresivo y te lleva de la mano para resolver los problemas | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ paul campanaMust give an awesome review on Camilla Penna. Service advisor @ Dodge..more than helpful , personable and a pleasure to have help Me for a recall...Thank you Camilla so much. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Charmelle StephensBeen coming here since 2018 for service and never had to wait over 3 hours for a simple service and oil change not to mention I had an appointment. Was promised a car wash and didn't even get that. Unfortunately won't be back here | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ remberto cruzWe came into the dealer looking for a deal and we sure got one! We were assisted by Julio bardina with our finances and our sales rep was Dayron Ulacia. They assisted us substantially with the best purchase and deal we’ve ever had! This is definitely a business that will be seeing us again in the future! Thank you guys for everything | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Winston LewisR Thank you Armando escudero for your services | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Tonito suarezBoris me ayudó muchísimo en el proceso , logró encontrarme el carro que yo quería y con el mejor negocio posible | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Lourdes CrespoService was quick and Armando Escudero was a great help! | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ labra40I had a great experience while purchasing my new car, I was provided with amazing care, and the team working with me was very professional and knowledgeable. | Read Full Review1/29/2024 12:00:00 AM | DealerRater
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★★★★★ Sheily PerezDONT GET YOUR CAR SERVICED HERE. Today marks the 4th day my husband’s Jeep Grand Cherokee was dropped off for service…. && We still don’t know what’s wrong with the jeep; No one call tell us what’s wrong, no one knows anything about the car. We regret so bad coming to Miami Lakes Automall. From now on will be going to a car dealers | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ M BIt takes a lot for me to write a negative review about a business but this is that business! If you go to the other side of the highway from the Miami Lakes Automall, you'll find Autonation, which is a wonderful dealership with top notch service. Miami Lakes Automall, however, seems to be run as some sort of discount car lot. No one | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ M R BaróExtremely disappointed with the service received or not received. Dropped off my Jeep Friday morning and was told that they most likely couldn't get to it until Monday. Today is Monday and no one has called. I reached out to the service that assisted me only to find out he's off today and I might not hear from them until Tuesday. De | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ ASTON MCEWANI typically never write reviews unless it’s extremely necessary. My truck has been at this dealership for over two months. I had it towed in and since then it’s been a nightmare. I spoke to the service manager several times and he told me he will check into it. He did returns my calls but we no real answers. So I asked for someone h | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Salvatore SimeriMuchas gracias Armando Escudero por su servicio y atención | Read Full Review1/28/2024 12:00:00 AM | Google
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★★★★★ Ivan CoronaElison helped us get 2 car’s recommend going to him when going to this dealership | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ Marianna VergaraElison was amazing to us!! He had so much patient with us , I totally recommend you asking for him , thank you again for everything!!! | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ Dm logistic CorpRj was the best very nice service and experience | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Tiago LimaRj was a great finance explains everything very precise and clear | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Osdany AriasQuiero agradecer el servicio de Julio Bardina el Financista un excelente servicio y excelente persona. | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Maura HernandezMi esperienza fue la mejor no puedo pedir más Con el vendedor Ethan. Y Tony el financistas del 1 al 10 les doy un 10 y más | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Luis MassoExcelente trato, cordial y profesional de parte de Alejandro manager y Alberto el dealer, con la asistencia de Micky el financiero | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ IFERRERA28Brandon Reid is a very talented and professional sales person and Michael Peregrin in the financial department is also a very professional person. They both do a great team. | Read Full Review1/26/2024 12:00:00 AM | DealerRater
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★★★★★ BEBERLYMATHEUSExcellent service and attention, I recommend it for its cordiality. They have a stock with the best brands. | Read Full Review1/26/2024 12:00:00 AM | DealerRater
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★★★★★ lmcarleyEverything went well. Made deal on phone and when I got there they were fast and honest and didn't try to push a bunch of add on. Was in and out fast even though they were busy. | Read Full Review1/25/2024 12:00:00 AM | DealerRater
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★★★★★ Susana518Excelente , muy buen trato ,y el vendedor Javier espectacular ,muy atento y muy profesional en su trabajo | Read Full Review1/25/2024 12:00:00 AM | DealerRater
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★★★★★ George AchiExcellent service. Armando was very helpful. Service was also fast! | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Alberto Gonzalez EspinosaGracias a Robert Calero espectacular sales , Ale vega y gran financista Mike Pellegrin 100%satisfecho y lo recomiendo ?? great job team | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Thiana Caldas MeyersonYasmany Basulto was AMAZING. He got us in and out quickly, it was a seamless and efficient process. Thank you Yasmany! | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Arianna MilanesGracias a Irving y Kevin por ayudarme con la compra de mi jeep rubicon 392 . Muy rápido y muy profesionales . super complacida . | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Isabelle FragaRj took care of my mother with her jeep made us very happy | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Hilda OliveraVery nice experience with RJ he was very professional liked the service I received | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Marco SergentReading the some good reviews, I am wondering why I did not get the same service. Unfortunately it was a bad experience for me. I took my car there for a problem that I have with the temperature gauge and air conditioning. The first question that I have was that If I have extended warranty, the answer was not, and seems that that cha | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ dario beltranArmando escudero caballero y mucha buena información, sigo viniendo aquí por su servicio | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Richard Castillo perdomoMuchas gracias a Armando Escudero por su servicio cuando guía. Cambiar aceite a mi ram, | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Paula y LeonelGracias al vendedor Giraldo y al financista Chris!!! Nos ayudaron muchísimo con nuestro deal! Nos llevamos un carro 2024 con un muy buen trato. Gracias por atendernos tan bien!!! Recomendados ??? | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Randy TobieI'm a customer of Miami Lakes Kia. I have 3 Kia Optimas I purchased new. I have always serviced them at MIami Lakes Kia. The service of Ricky Romano is especially noteworthy. He always goes beyond the call of duty in making sure all of my cars are running "optimally". The result of excellent service is a happy customer and someone wh | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ andrea rodriguezCamila Penna was wonderful! Very good customer service! Come see her for your Jeep needs! | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Ruben JorgeAgradable estancia, muy buena atención y servicios. | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Camille CruzBest experience ever today dealing with Armando Escudero. Go see him in the first desk at express service!!! | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ ulando raineyThe worst communication skills I have ever experienced starting with the GM To the lowest level sales person . Absolutely the worst ever | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Mike CoccittoA big thanks to Andrew and Julio for helping me with my new Sierra. They made the process smooth and easy! | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Maykel MonzonThank you very much to the whole team of Miami lakes, Javier Torres my salesman super helpful and the best customer service ever, Richard Hernandez the manager super great guy, very satisfied with my purchase thank you all !! | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Erick AcostaRJ and Saman Heydarian and Camila Penna from service were great! 10/10 :) | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Ricardo SmithMe trataron excelente el Señor Javier torres Alfredo Artiaga y Rene Ruiz, son Recomandables | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ ROBBMILLERBought 3 cars from Rene. Terrific guy. Seman was the salesman on the third car now that Rene is a big shot, though he was still involved in the transaction. Seman was also terrific. HIghly recommended, smooth transaction, worked hard to get me the best deal. Very satisfied. | Read Full Review1/22/2024 12:00:00 AM | DealerRater
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★★★★★ go googleIf I could give this place a 0 star I would. I bought a 2013 Camry here on Dec 22,2023. We had and agreement with Nick (the GM) of the KIA Section of Miami Lakes Auto Mall. We told him we would buy the car with an all in offer including Tax and Tag. When the hard tag came in on 1/22/24 they said we had to pay an additional $285.00 fo | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Alexis AguirreThanks to rj he was a big help | Read Full Review1/21/2024 12:00:00 AM | Google
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★★★★★ Glez Albert ServicesMuchas gracias a Carlos Financista por su gran trabajo ya van más de dos veces ?? | Read Full Review1/21/2024 12:00:00 AM | Google
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★★★★★ AlainzubiThe dealership had excellent service, great attention to detail, great salespeople and amazing management. Overall 5 star experience! | Read Full Review1/21/2024 12:00:00 AM | DealerRater
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★★★★★ aidyl.nena11They have professional Team and Excellent Customer Service! They strive to ensure that each client leaves satisfied. Honesty, Professionalism is that what you need to make decision and they provide you that. | Read Full Review1/21/2024 12:00:00 AM | DealerRater
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★★★★★ Jennifer EisenhauerRJ helped us purchase our first Jeep. He was helpful, awesome to work with, and made sure everything went smoothly. Very pleased with our experience with RJ and everyone we worked with at Miami Lakes Automall c | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Andrew BiondI came to Miami Lakes Automall in order to purchase a vehicle. I was meet by Julio Bardina finance Director. He not only made me feel comfortable with my family, he went out of his way to show different prices and paying options in order to purchase a vehicle. A family member would not speak English and Julio is completely bilingual. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Mauro GutierrezThank you to Armando for his professionalism and service with my Jeep repairs. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Nubia PerazaArmando Escudero. Muchas Gracias por su excelente servicio ?????? | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Julio MirRj was very helpful with the deal will recommend | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Yosvany MachadoGracias jorge colla por toda la ayuda con mi auto | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ bevksmind2Salesman was very nice and courteous. Problem was the car and it's condition. It had leaked fluids, ripped and worn areas of convertible top interior console damage and cloudy lights. | Read Full Review1/18/2024 12:00:00 AM | DealerRater
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★★★★★ Minerva RevueltaMuy atento y responsable el Sr Armando Escudero | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Alavro GallegoMuchas gracias armando escudero por su servicios seguro vuelvo | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Aura AdamesNuestra experiencia fue excelente nos dieron el mejor trato y precio, el vendedor Alberto excelente y el financista Chris nos ayudo mucho! 100% recomendados | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Meka NicoleI always have such an amazing experience with MLA Customer service is awesome and I’m always in and out. Today I went in for an oil change Camila (Assistant Service Manager) was very attentive and pleasant answered all my questions. Thank you for your clear explanations; and the time and attention spent on my truck. | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Marian HernándezGracias a Jorge Colla y al Financista Roberto Matos. Súper contenta con mi nuevo jeep ! | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Mayra LinaMuy buen servicio por el señor Armando Escudero gracias por su atención | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Radis CastilloMuy agradable el personal de servicio me ayudaron en todas mis dudas, en especial Armando Escudero, muchas gracias | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ gerley agudeloDo not get fool by there advertisement , not even if you call before to confirm the price. It is impossible to get that deal they will laugh in your face , “this deal is not for you “. Don’t loose your time like I did . | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Marthy DocAfter three days, searching for a car, going to different car dealerships, I want to specially think Mike and Tony helping me get my new car at Auto Mall | Read Full Review1/14/2024 12:00:00 AM | Google
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★★★★★ Emilio HernandezVendedor Carlos Morales y Financista Roberto Matos muy agradecido por su atención y profesionalismo | Read Full Review1/14/2024 12:00:00 AM | Google
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★★★★★ Oredis RossGracias a Jorge Colla y al financista Roberto Matos. Excelente negocio y ayuda! Muchas gracias | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Khayree WilsonStopped by Miami Lakes Automall today for an oil change and was immediately greeted by Camila Penna one of the Assistant Service Managers. Camila was very nice and informative about what I needed and provided great customer service. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Gerald DozierCamila Penna is always very helpful and friendly, her customer service skill are incredibly good, we need more employees like this | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ ANA SOLISArmando Escudero, Good customer service, Armando was very helpful. I am very grateful for his outstanding help. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Pablo AmoddioExcelente atención de Armando escudero! Totalmente recomendar. Siempre hago mis service aquí | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Margarita VillalobosArmando Escudero, he has an excellent helper employees like Armando should be rewarded thank you Armando | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ KEVIN.GONZALEZ2192Amazing experience was taken care of right away, and felt welcome as soon as I stepped through the door | Read Full Review1/12/2024 12:00:00 AM | DealerRater
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★★★★★ djmax0581excellent service, the attention is excellent and the person who attended us gave us magnificent service | Read Full Review1/11/2024 12:00:00 AM | DealerRater
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★★★★★ ARMANDO5873It is the most complete Automall with the best American, Japanese and Korean brands. Excellent service for sale and after sales. 100% recommended | Read Full Review1/11/2024 12:00:00 AM | DealerRater
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★★★★★ Dany BarriosMe ha atendido el señor Adrián Quiñones excelente vendedor muy complaciente muchas gracias | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Maria Jose Garcia MorenoRoberto Calero very helpful and attentive. Sergio Sordo always willing to help. Ryan Atkins, great team and customer service | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ mariapia.baquerizoExcelente atención del personal, desde que entré fueron muy amables y supieron ayudarme desde el principio! | Read Full Review1/10/2024 12:00:00 AM | DealerRater
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★★★★★ GRENEMANUELThe professional, and at the same time familiar way one is treated as soon as arrived in the Dealership , with no pressure to sale you a car, buy looking in your eyes and explaining the different options for buying your desired car, makes you feel comfortable all the way through. | Read Full Review1/10/2024 12:00:00 AM | DealerRater
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★★★★★ ODA1395Excellent service! The staff working in the dealership is so much professional and knowledgeable always helping. | Read Full Review1/10/2024 12:00:00 AM | DealerRater
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★★★★★ Lupe MoyaCarlos Cabo was amazing got everything done and got us done super quick great expirience. | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ GeliArmanado Escudero, muy agradecido por tu atención tan profesional | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Gina GomezArmando Escudero Great service and good costumer service. Very happy with service he provided. | Read Full Review1/8/2024 12:00:00 AM | Google
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★★★★★ Alex DelgadoThey advertise a price on the internet just to get you in the dealer and later the reality bites From a $52 000 truck when to$70 000 scammers and liars Te anuncian un precio en internet para pescarte y cuando llegas ahi todo cambia Un camion de $52 000 subio a $70 000 mentirosos y estafadores | Read Full Review1/8/2024 12:00:00 AM | Google
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★★★★★ davidtmcandrewDO NOT buy a vehicle from this dealer. I purchased a 2024 Kia K5 GT Line in December for my daughter, a replacement to a Kia she totaled in an accident. A few days after we left my daughter noticed tire pressure was low so put air in. This went on for a couple weeks before she told me. I looked and didn't see any nails but took to a | Read Full Review1/8/2024 12:00:00 AM | DealerRater
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★★★★★ OLGAPEREZ1125Very good service and excellent sale personal this is my 4th jeep in the Miami lakes dealer | Read Full Review1/7/2024 12:00:00 AM | DealerRater
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★★★★★ nicoleabrolatOutstanding customer service . Very attentive , they made sure to tackle all my needs and take care of me in the best way possible. | Read Full Review1/6/2024 12:00:00 AM | DealerRater
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★★★★★ Anthony fialloDayan and Michael helped me in all my car needs very professional with customer service go check them out in Kia | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Roberto CastroI was received by the service manager who has taken the time to get to know me and he got me in an out quickly and as expected. | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Armando IglesiasYesterday I contact internet chat this deeler so call me sales man hector discuss whit me about me request hector told me I let you know about the pricing I serious buyers I buy cash o financial depend the pricing today I still wait for the hector call so how selling cars ?? if dont call the customer the 4 runner 2021 red color is ove | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Bria DewberryI frequent Miami Lakes Auto Mall to get my Jeep serviced, and the Assistant Service Manager Camila always provides great service. | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ aileen garciaCarlos Cabo was excellent to deal with. His experience, professionalism and patience is undeniable. It was the best experience in car buying experience for me. I would definitely come back to deal with him. | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Mairelys Carrazana GarciaArmando Escudero muchas gracias por su servicio, muy atento, responsable, súper recomendado para cualquier servicio que quieran hacerle a su carro . | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Mary DaviWe’ve been bringing our Jeep for service at Auto Nation for years— it’s always an easy process with fairly fast service. They have a pleasant and clean waiting room (it smells like a hotel). The staff is friendly and able to answer questions! Armando helped us out and he was great! | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Krysalee ReyesGreat experience! Ellison knew exactly what I wanted and helped me with a price range that worked for me. The process was seamless and professional! 10/10 recommend Elison!!! | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Sunnz RedThis is my name on google. I came to ask for help with the radio set up, and seat set up, i was sent to go on YouTube or pay 250 dollars ....terrible costumer service | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Manuel FauraHe is a professional and solve all my problem.Armando Escudero | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Juan CoreyStrongly recommend for front end!! After using several different repair/service company/dealers, Miami Lakes Auto Mall Service Manager, Stephen K. diagnosed my Jeep and repaired in less than 1 hour. I was ready to give up after this attempt, and his 25 years of experience as a Certified Technician showed. | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ JGUERREROCXCExcelente trato, el vendedor Javier me ayudó mucho en mi compra y estuvo muy al tanto de lo que yo quería. Estoy segura que seré una clienta de uds para toda la vida. | Read Full Review1/3/2024 12:00:00 AM | DealerRater
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★★★★★ Gauchalinda CamoelloNo call back no email no follow up to see if I want to trade mi Kia car No interest in good customer service | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Marylin PerdomoSúper el servicio de armando escudero | Read Full Review1/1/2024 12:00:00 AM | Google
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★★★★★ KIASELTOS2024leaseSales team: Sales team was OK. The sales person worked with us to get the car that best fit our needs. Leased a Kia. Downsides: I felt they were not very thorough on looking for good offers when negotiating the pricing. Also, there was a LOT of waiting around. I was in the dealership for almost 7 hours (including everything). Finance | Read Full Review1/1/2024 12:00:00 AM | DealerRater
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★★★★★ Baloo BearWent in for an oil change and was greeted by the friendliest staff, Camila and Armando. Armando was the one who took care of me, explained all that would be done to my car in detail. If you need to schedule a service appointment, ask for Armando Escudero, you will totally satisfy with his experience and expertise. | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ Priscilla GuerreroWhen I bought my car it was an amazing experience my finance manager was great Michael Pelegrin thank you for all your help he was amazing. | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ inscoe.donNice salespeople, but mistakes create major problems for this buyer. Miami Lakes Kia sent in the wrong VIN number for my new Telluride. I have spent hours on the phone with Florida DMV, my insurance company, Miami Lakes Kia, and NSD Appearance Protection. The LoJack was eventually activated almost three weeks after purchase. I am sti | Read Full Review12/31/2023 12:00:00 AM | DealerRater
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★★★★★ ALFONSOMOREJONThey have bad attention, they always promise you something and they never fulfill for making the sale, they deceive you. The managers have little word and the cars don't show them when it comes to selling you | Read Full Review12/31/2023 12:00:00 AM | DealerRater
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★★★★★ WillyCamilla Penna helped me out tremendously! I have absolutely no complaints about her! | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Alonso Rodríguez SegarraNos fue de maravilla con Javier y Yoandrys, el servicio fue Excelente, sumamente recomendados. Nos solucionaron todo y salimos con nuestro carro nuevo? | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Mariulina SollaSon unos ladrones! Cuando saqué mi carro ofrecieron cambiarme el aceite indefinidamente ( si yo pagaba un monto extra al mes) ahora después de 3 cambios de aceite resulta que lo tengo que pagar!! Te venden mentiras y engaños!! Si toman la pésima decisión de comprar un carro ahí pues lean bien lo que le están ofreciendo! | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Mark BarrShady!!! Wasted 2 hrs of my time w/ a fake listing. I called to confirm the car listed was still available- they said yes; I drove over…. No car.. but -look at these .. priced $15k higher. They couldnt give me the same deal as advertised. | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Chris RomeroRoberto Maria & Goat Diaz Thanks for the Jeep and all the help! | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ jasmine hernandezThank you Goar Diaz & Roberto Matos, for helping me with my new Jeep purchase ! | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ Martha RamosIt was a great experience purchasing my vehicle at Miami Lakes Automall. Carlos Cabo and Chris Garcia made this process smooth and would highly recommend. | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ DRSHAPIROLess than 24 hours after leasing a Kia I wanted to stop that deal and lease a more expensive Jeep. There was zero cooperation between Kia or Jeep and all refused to help or make this happen. I was even willing to lose my entire payment I had made. | Read Full Review12/27/2023 12:00:00 AM | DealerRater
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★★★★★ Vivian RosalesRj helped me buy our dream jeep he is the greatest | Read Full Review12/26/2023 12:00:00 AM | Google
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★★★★★ Art Fredrj took very good care of my brother we will repeat business with him | Read Full Review12/26/2023 12:00:00 AM | Google
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★★★★★ katie gonzalezthanks to rj he was very helpful with my jeep purchase | Read Full Review12/26/2023 12:00:00 AM | Google
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★★★★★ Julianne RamosThank you so much! Super happy with the purchase of my vehicle. Working with Carlos Cabo and Chris Garcia made this process so smooth. | Read Full Review12/26/2023 12:00:00 AM | Google
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★★★★★ Vicen BallartThanks to rj very professional and nice | Read Full Review12/26/2023 12:00:00 AM | Google
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★★★★★ Shawn McraeMr Allen was there for me through the hold process ?? making car buying very convenient for me, staff was very friendly and helpful ?? sure would buy another car from them for my family. | Read Full Review12/26/2023 12:00:00 AM | Google
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★★★★★ santos guillenmuy buena atención, sobre todo el muchacho que esta atendiendo a las carros que van llegando para el cambio de aceite o tras cosas de repuesto se llama (armando) , en lo que respecta a mi me ha atendido muy excelente ?? | Read Full Review12/25/2023 12:00:00 AM | Google
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★★★★★ g8rnation74Overall the dealership isn't bad. However it's been over a month and the title still hasn't been issued for the pre-owned vehicle I bought. Went back in to get a new temporary tag last week. Let me paint you a picture. Walked in and spoke to one person, they sent me to customer service. Went to customer service, they sent me to the f | Read Full Review12/25/2023 12:00:00 AM | DealerRater
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★★★★★ Dianelys ValladaresWas going to purchase a car today and it turned into a terrible TERRIBLE experience on the Jeep side. Called to make sure the car was available morning of. Drove almost an hour to test drive. Then was told the system hadn’t updated and it’s more than likely the car was sold. I completely understand the salesman and the appt setter ar | Read Full Review12/25/2023 12:00:00 AM | Google
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★★★★★ RULMEDINAMAgradecido y felicitar al Manager de Mitsubishi Alejandr Vera por su excelente atención personalizada y por Preocuparse por resaltar lo Mejor de su marca y su trabajo. Excelente profesional | Read Full Review12/24/2023 12:00:00 AM | DealerRater
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★★★★★ KRSTY_MNDZGreat and professional employees. Very thorough on negotiating prices and getting the best offer they can give. | Read Full Review12/23/2023 12:00:00 AM | DealerRater
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★★★★★ Antanika92They was very professional & amazing.I will recommend them to other .I was so happy with my purchase. | Read Full Review12/23/2023 12:00:00 AM | DealerRater
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★★★★★ GOLDENMEDIATECHWonderful Team!!! Best Experience Ever!!! I was greeted by a very knowledgeable and professional team of experts since the moment I arrived to the dealership. | Read Full Review12/23/2023 12:00:00 AM | DealerRater
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★★★★★ TomasaArmando escudero muy Profesional y amable con el cliente | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ Pedro SibilaArmando Escudero best costumer service ever, very gentil, cooperative, answer in details all questions and give best way to resolve, as a costumer am very satisfied and he has acknowledgment about his job and costumer needs. | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ William SuarezHoy bine a cambiar aceite y me fui muy satisfecho de armando escudero | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ Maria AparicioVery helpful and personable! | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ paula vieiraSempre levo meu carro la e Armando sempre me atendeu com excelencia! Só levo meu carro lá Indico 100%. Procurem por Armando que não vão se arrepender! | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ varga_attila1969they gave me the car with 4 tires from different companies and with many defects in the car!! | Read Full Review12/23/2023 12:00:00 AM | DealerRater
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★★★★★ Antanika BrunsonBrandon & Chris was so amazing.They was so professional & helpful. I’m so happy with they Service. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Beach LoverJust got my Fiat serviced. The customer service was paramount by Armando Escudero. 1st time and will be back for sure. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Robert HerardThanks to Perry and rj very professional and fast | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Spidey119Carlos Cabo gave me excellent service. He answered all my question's. I just bought a 2024 Ram Limited Night Edition. He assisted me with my financing, and made the made the process painless. EXCELLENT employee!!!!!! | Read Full Review12/21/2023 12:00:00 AM | DealerRater
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★★★★★ SheylaThanks to rj very good financial manager | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Normi BarretoExcellent service and incredible attention from Mr. Armando Escudero who really did a very good job. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Manuel Alejandro Morales GarcíaRj was very pleasant to work with he did a miracle for my wife | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Lazaro FelicianoI had been doing my homework and not in a hurry to buy a used truck, but when I came into the store I was impressed with the selection of trucks, pricing, and service. My salesman, Jorge Colla, was fantastic and so was the finance manager, Carlos Cavo.. I walked out with a fair deal and great truck. Thank you! | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ REBESGVSatisfecha por el servicio brindado por Daniela. Fue muy atenta y servicial. Recomiendo este lugar. | Read Full Review12/19/2023 12:00:00 AM | DealerRater
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★★★★★ Javier FelicianoBest place to go to buy a vehicle, and the finance department was amazing. Carlos provided me with many finance options and I was able to select which option worked best for me. | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ WENDYROMANACHYes, I loved my new car. grateful to Alberto López and the store manager. Alberto did a great job, attentive at all times and helped me get the car he wanted. Thanks Alberto. | Read Full Review12/18/2023 12:00:00 AM | DealerRater
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★★★★★ JUANGONZALOG2Thank for the support that the team gave me, especially Hernan and Jose for helping me out with every question and doubt that I had. | Read Full Review12/18/2023 12:00:00 AM | DealerRater
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★★★★★ RICARDOMARTINEZ575It was the best dealership experience ever had great customer service the service was super helpful | Read Full Review12/17/2023 12:00:00 AM | DealerRater
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★★★★★ JVRDOMINGUEZEverybody in this dealership is very professional and eager to help. I highly recommend it | Read Full Review12/17/2023 12:00:00 AM | DealerRater
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★★★★★ Dorothy DrummondGreat Experience! Purchasing a car can be an exhausting experience. However, the staff made this process frustrating. Their patience and customer service were excellent. | Read Full Review12/17/2023 12:00:00 AM | DealerRater
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★★★★★ J MolinaI bought a car from the used cars area 4 years ago. Worst experience. I dont even know where to begin. Being new in this country at the time, after living overseas for many years. These guys took advantage of us, a $13k ended up being $19k. After reviewing the paperwork at home carefully I noticed They basically put 2 gps systems in | Read Full Review12/17/2023 12:00:00 AM | Google
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★★★★★ Steven ValdesHospitality is great, Roberto Callero was amazing and extremely helpful from start to finish. While Lance in finance was such a great help as well with high energy and a lot of knowledge to give thank you to the whole Miami Lakers Automall for making this sale happen with me!! | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Gabrielle AraujoJust traded in my Kia for a brand new Sportage! Michael and Dayan G assisted me with everything and made the process so easy. I Recommend to anyone looking for a vehicle. | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Adanay VieraRj was very nice will definitely recommend | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ DIMASHERRANMy sales representative Jose awesome , knowledge to the point, the service was so good that we bought 3 outlanders! | Read Full Review12/16/2023 12:00:00 AM | DealerRater
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★★★★★ MARREROSTRUCKINGINCAmazing customer service! Great Dealer ship my sales guy went above and beyond great inventory highly recommend | Read Full Review12/16/2023 12:00:00 AM | DealerRater
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★★★★★ KITTYKAT8687I have not had a pleasant experience after the sale due to the fact that the salesperson does not return my texts and the leasing company of my previous vehicle that I traded in had not received the payoff check yet and they keep calling me which causes stress, I do hope it gets resolved soon. | Read Full Review12/16/2023 12:00:00 AM | DealerRater
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★★★★★ Jaylene BaezMy name is Jaylene Baez. The service I had with these two gentlemen Alain and Micheal are words that can’t even describe possible. These two gentlemen were very welcoming to me and my mother. As an 18 year old purchasing their first car I’m extremely grateful I was able to go through this process with them. The team work in this faci | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ c334Sales rep was unprofessional and kept calling me bro. Seemed more bothered that I was attempting to negotiate a lower price, politely. His name was Juan. The worst part was that I attempted to reach out to the internet sales manager again for a different sales rep. She never responded after three attempts. | Read Full Review12/14/2023 12:00:00 AM | DealerRater
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★★★★★ Joao RamosDon't buy here, really bad service!!! They'll tread you as family until the exactly moment you sign!!! In my case still waiting for an reimbursement for the cancelation of the extended warranty and maintenance service for 36 month due to the car was a total loss. Expended lot of calls and travels and nothing yet. | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ Javier LassoVery shady dealership, asked them for an out the door price, which they never provided, looks like they just want you at the dealer to get you in what ever. I've read tons of bad reviews here, yelp, etc. Decided not to even bother with them sales people, managers and God knows the dozens of emails I got from different people, no one | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ Dionel de la pazLo recomiendo mucho gracias armando escudero por el servicio | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ Mike LyonsCarlos and rj are the best these guys are very fast and professional | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ Victor CastroBuenísima atención de Armando Escudero, recomendado 100% gracias por tus servicios! | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ WashingtonI can’t say enough good things about the entire team at Miami Lakes Auto Mall!!! Specially the finance manager Carlos Cabo!!! Very professional and knowledgeable staff!!! By far the best experience buying commercial trucks for my business. I’m forever thankful!!! | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ FIVE KAYRobert j and Carlos are marvelous dynamic duo | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ ELITECHANTAL1Great customer service I am Very happy with my vehicle trade and all the team | Read Full Review12/12/2023 12:00:00 AM | DealerRater
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★★★★★ Tomas RobirosaWhen my girlfriend purchased her car we were told they would call us to let us know when they received her license plate. It has been months since then and we still don't have the license plate. We've been trying to contact the dealership to confirm whether they have the license plate for weeks now and they either don't answer the ph | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ Nervys MosqueraSiempre voy hacer los cambios de aceite y muy contenta con la atención de Armando Escudero ?? | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Alfred DominguezService was pleasant as always. Short wait. Everyone is super nice. | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ DANIELDALESAwesome service very diligent and give me great pricing great interest rate and lots of incentives | Read Full Review12/11/2023 12:00:00 AM | DealerRater
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★★★★★ Markita OutenI bought a Kia forte 2022 car from here and Micheal and Luis were terrific help with me finding the perfect car that also fits into my budget . Even made a perfect deal with the tag . Thank you so much for your phenomenal service . | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Falice OutenToday was a Good Day. There are still Good People around. Thank you Michael and Luis. You both were very helpful and patient with assisting and purchasing a car for my baby girl.?? | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Laura GomezArmando Escudero was most pleasant. He greeted me and assisted me with my concerns with my Jeep Gladiator. He stayed in touch to let me know what was going on and when my vehicle was ready for pick up. In my opinion, he went above and beyond. | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Rosabel GarciaI purchased my new car today and i had a very good experience with Luis and Michael, they were patient and guided me through the process. It was an excellent experience. I will definitely recommend them | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ Denisel PerezMuy buena atención de Armando Escudero deberían contratar a más personal como el , una excelente atención al cliente .?? | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ Tiffany RichmondI am extremely happy that I chose this dealership to purchase my new 2023 Tahoe. Mr. Lazaro Aguiar was very helpful, patient and personable. I did not feel pressured or stressed out due to his knowledge and professionalism with all of my questions. By far, the best deal money can buy thanks to Lazaro. Tony the sales manager also disp | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ Zyona SmilieMike & Daniela were an amazing help . As a first time buyer they helped me a lot and I’m more than great full. THANK YOUR MIAMI LAKES KIA ! | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ Michael DesileJust wanted to say I had a great experience at Kia with Brandon and mike Pelegrín they really went to the next level with my purchase . Go check them out there great . | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ NAPAMUSTANG1A PLEASURE TO DEAL WITH. ARMANDO WAS VERY INSTRUMENTAL OF MY PURCHASE. GREAT ASSET TO YOUR DEALER | Read Full Review12/6/2023 12:00:00 AM | DealerRater
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★★★★★ LILIANC58Excelente y clara la atención del vendedor y del financista saben hacer muy bien su trabajo | Read Full Review12/6/2023 12:00:00 AM | DealerRater
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★★★★★ tremayne22Great salesperson. Very knowledgeable of the job. Treated me with respect and kindness the whole time I was there | Read Full Review12/6/2023 12:00:00 AM | DealerRater
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★★★★★ Carlos GueitsGot my truck serviced by Armando Escudero at the service dept and he was exceptionally helpful and informative. He was able to get all my concerns resolved and even help me get an appointment for a future service that was not valuable at the time . Highly recommend anyone using this service dept ask for him Springs Roofing | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Jaleesa BarlatierI had the best experience here today. I want to thank Lazaro, Tony, Carlos & Jesus for being of great assistance today. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ greidis denisI have to tell that Steven Brundidge is the best worker on Miami Lakes automall Serves the customer with the best attitude and always resolves the customer's problem quickly and efficiently. Thank you Steven for you hard work. You’re the BEST. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Josue HernandezArmando Escudero was very helpful when I took my truck for service. He kept me informed and resolved the issue quickly. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Isabel AponteBIGGEST MISTAKE OF MY LIFE.....I should have steered away from this place as soon as I felt the bad vibes but fell in love with the car. STEER away from the extended warranty its only good in that dealer. They not only inflate the prices " look in the tag in front not the one in the door". Plus 1500 in doc fees it's outrageous. I | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Best LifeWorst car experience, left after 30 minutes of being lied to. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Pedro Travieso5 hours and still waiting for the oil change, this is disrespectful | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Yolaine VasconcelosMuy satisfechos al ?? muchas gracias al VENDEDOR LUIS VIGNEIRO, AL GERENTE TONY SUAREZ Y AL FINANCISTA ALFREDO MUY ATENTOS EN TODO MOMENTO NOS TRATARON COMO EN FAMILIA, LA ATENCION PARA QUE DECIR ESPECTACULAR MUY PROFESIONAL GRACIAS POR TODO RECOMIENDO MIAMI LAKES CHEVROLET AL 100% UNA EXPERIENCIA SUPER BUENA ???? | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Harllel ValleI’m very grateful with Rodrigo and Claudio Rubio for helping me get a car. Very respectful and very kind throughout the whole process!!! | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ LILIANC58Excelente atención trabajo serio y presiso hecho para satisfacer a cada uno de sus clientes | Read Full Review12/4/2023 12:00:00 AM | DealerRater
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★★★★★ ScottBrandon at Mitsubishi was personable to deal with, but that was the extent of the positive aspects of our experience. I traded in a BMW with 2 keys, but the car we were looking at only had one. I asked about a credit in order to make a 2nd key ($950) and they said no. Not having a 2nd key is like selling a car with 3 wheels - yeah, I | Read Full Review12/4/2023 12:00:00 AM | DealerRater
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★★★★★ Christy RodriguezWe had a great experience with Salesperson Roberto Calero He was amazing, helpful. Finance Mgr Micheal Peligrin was great Sales Manger also understood what we wanted and got us the numbers to purchase our Jeep!! Experience from start to finish professional, kind and great!!! Oscar & Christy Rodriguez 12/2/23 | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Erika GuevaraSteven Brundidge fixed my email in the system so i could give a survey. Took care of my New Jeeps first oil change. What an amazing experience. I love Great customer service. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ exantusmuWe had a pleasant experience with our person! I didn't want to buy at the time! I did leave with a car | Read Full Review12/3/2023 12:00:00 AM | DealerRater
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★★★★★ cadorezacariasI have had a very good experience dealing with the staff the were very professional and made sure I was happy when I left | Read Full Review12/2/2023 12:00:00 AM | DealerRater
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★★★★★ Karina PratI'm delighted to share a 5-star review for the finance department with Carlos Cabo at the Miami Lakes Auto Mall Jeep. His professionalism and efficiency made the purchasing process seamless. Clear communication and a transparent approach made me confident in my financial decisions. Highly recommend their services! | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ E Cruz MiamiThis is the top notch location who makes a difference is your service advisor Steven Brundidge he is very knowledgeable & gives customers info that you might have forgotten or never told by the salesman (from another location pines) I will never will service at that pines location. The Hialeah Jeep service location every time I come | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Kylie PratIf you’re in the Miami/Broward area and looking for a vehicle, you have to make a stop at Miami Lakes Auto Mall - you won’t regret it. The customer service received from the moment you enter the building goes above and beyond. The level of professionalism and efficiency demonstrated by Carlos Cabo in the Finance Department was except | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Patrice Pics andThank goodness for Service advisor Steven Brundidge. He gets me in and out and always takes good care of my vehicle. I only come to see him . He even showed he how to check my own oil, in the event my car needs oil . Thanks Steven | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Modesto MercedesI recently purchased a vehicle from Miami Lakes Automall, and I couldn't be happier with the entire experience. The staff was incredibly friendly and professional, making the process smooth from start to finish. A special shoutout to Carlos Cabo in Finance, whose expertise and assistance went above and beyond. He took the time to exp | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Kare FranciscoExcelente Atencion tanto fe Jhon Acosta como Roberto Matos, muy atentos, cordiales, explican todo a detalles unicos cosa que es muy importante porq aclaran todas nuestras dudas, Excelente atencion 100% recomendados | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ AlexMost of the positive reviews here are fake. They won’t honor their own advertised price online and try to sneak in “packages” that are bogus. Drove 1hr and got a deal even better than what they advertised. ?? | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Cristian HernandezAgradisido con Armando me atendio super muchas gracias | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Ashley CarrAt Miami Lakes Automall Steven Brundidge is my go to guy when I have any questions or need any service/repairs for my vehicle. Steven is professional, knowledgeable, considerate, and always available to help me with my car concerns. When I take my vehicle to Steven I’m always confident he will make sure his team does the work right t | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ CGH LogisticsI would like to thank Miami lakes automall and my finance manager Carlos Garcia sales man Michael Baez and manager Richard Hernandez for the tremendous deal given to me thank you guys | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ DENNIS.NEIERClass act organization at Miami Lakes and top notch customer service. Specifically Nathaly Contreras made our purchase so painless and easy. Great communication, cared for our best interest and got back to us very promptly. Highly recommend this dealership to anyone looking for a new/used vehicle. | Read Full Review11/30/2023 12:00:00 AM | DealerRater
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★★★★★ stevenminottThey are good at there job and they have help me alot and put me in a great car thanks | Read Full Review11/30/2023 12:00:00 AM | DealerRater
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★★★★★ Wazzup gamingI take my 2019 Silverado there for a common issue of the car shutting off while driving. They then tell me I need to pay $1600 out of pocket on top of my warranty for repairs. After paying a staggering $490 just for them to look at my truck I took it to another mechanic who got it done in a day for less than $100. The mechanic also s | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Jesus DominguezElison helped me out today and it’s been the smoothest buying experience ever. I highly recommend going to him to purchase your next car. Thank you Elison. | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Kk MurMy last encounter with this dealership was very upsetting but Steven brundidge was intent on fixing that issue he was very helpful and informative and stayed on top of everything I needed and even offered a car wash something I never been offered great employee he is amazing. Thank you for restoring my faith in this dealership | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ miguelorta1116Excellent service was very patient all the way through and very happy with car. Thank you. | Read Full Review11/29/2023 12:00:00 AM | DealerRater
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★★★★★ brendan assencaoThe customer service I’ve received from the Chrysler, Jeep, Dodge, and Ram service department has been flat out terrible. Ive tried calling NUMEROUS times to get information on the status of my vehicle, and no one has answered nor returned my calls. When I walked into the facility I was not greeted and when I approached the employees | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Christian PuelloI went into Miami Lakes Auto Mall to repair a flat, my first; and it was an outstanding experience. From the moment I arrived, they received me with open arms. They made the process of repair and claim both easy and painless. When I left, I dropped off my car and got it back better than new. The empathize with my situation, immediat | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Sammy JohnsonAmazing service with amazing great sales man. Michael and Julio were friendly throughout the entire process and made my first time buying a car easy | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Sandra PalacioWe just bought a car at Miami Lakes Auto Mall. The salesperson, Omar, was great as the Internet Advisor. The Finance Manager, Carlos Cabo, was the best! He really helped us get the terms that worked for us. Ask for Carlos whenever you need financing at MLAM. | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Julena BarrBad customer service, I stood there for almost 15 minutes for someone to assist me. I kept asking while their in the phone texting. In one man walk in ,saw I was upset. So he assisted me. | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Johanna Angelica Buitrago GarciaPésima experiencia no le recomiendo a nadie que vaya a comprar allí . Fuimos a ver un carro en el test de prueba el carro se quedó sin gasolina y quedamos en medio de la carretera por más de una hora . Luego al negociarlo nos pusieron el precio más elevado de lo que habíamos conversado con el vendedor . Nos obligaron prácticamente a | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Roxana RicardoLes comento que el lunes llame para ver si le hacían un alineamiento a mi carro y me dijeron que si iba antes d la 1 lo hacían en el momento fui y me dijeron que ese día no podrían que lo dejara para hacerlo temprano el martes y me llamaban eran las 3 del martes y aún no llamaban llame y nada no lo habían echo al roto alguien escribi | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Chino RodMichael and Cody help me get my daughters car amazing service | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ Gen CruzThis is the place to purchase your next vehicle!!! The service that everyone from the sales guy to finance, and even the ones who washed and filled up car was exceptional! Carlos Morales, Lazaro Peña, and Julio Baldina worked together as a team to get me into the car of my dreams. Thank you Miami Lakes Auto Mall, you earned a custome | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ Daniel CollazoMichael and Natalie were amazing today! Truly exceptional and made me feel like family ! Recommendable | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ Grisell RodriguezMichael pelgrin and raphael were so good walked out we the car i wanted fast work recommend | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ Viviann Andrea Calixto NavasActualización: Después de mi reseña ofrecieron que el manager me llamaría, no lo hicieron Nunca, como tampoco nos entregaron la explicación de un app de GPS que venía con la compra del carro. Tuve que pagar $3.000 más por el desperfecto mecánico del carro, en el concesionario de Volkswagen (ya no me quise arriesgar en otro lado). Adi | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ mqm0502Servicio de excelencia, profesionalidad, buen trato.Todo el proceso super rapido.Alta variedad d Autos . | Read Full Review11/26/2023 12:00:00 AM | DealerRater
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★★★★★ LILIANC58Excelente servicio honestidad y confianza gracias Chis García por tu gran trabajo estoy muy satisfecha | Read Full Review11/26/2023 12:00:00 AM | DealerRater
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★★★★★ THEOLDMANHOSEGreat individuals to deal with. The salesman was outstanding. They gave a tremendous discount. Extremely helpful with all details of the car.” | Read Full Review11/25/2023 12:00:00 AM | DealerRater
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★★★★★ SHUTCHINGS83Dealership kept me in the loop and delivered exactly what I wanted. Mario was extremely polite, professional and caring. | Read Full Review11/25/2023 12:00:00 AM | DealerRater
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★★★★★ nemesis1269From sales to finance, everyone was very helpful at working to get the deal we wanted. | Read Full Review11/25/2023 12:00:00 AM | DealerRater
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★★★★★ Daniel JeromeF&I manager Roberto Matos and sales person Andrew Allen were amazing ! Thanks for the help and the deal. Definitely recommend them and Miami makes automall | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Allayah JeromeSales Person Andrew Allen and Finance manager Roberto Matos did amazing ! We are very happy with our new Durango. Thank you | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Manuel AlvarezExcellent customer service Albert Cedeno was the best, very happy with my purchase of Kia Rio for my wife | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ chrisThank you to Al, Elison and Yasmany.. great experience as well as customer service. driving off with my new car. i appreciate all of you very much. | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ juan fernandezSUPER BAD SERVICE THEY SOLD ME A NEW CAR, THE SCRATCHED GLASS DIDN'T EVEN REPAIR IT NOR DO THEY RETURN THE CALLS THE IRRESPONSIBLE MANAGERS | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ AnnaThe employers from Kia Miami lakes are very professional guys, thank you so much, especially Javier , you should give him a bonus | Read Full Review11/23/2023 12:00:00 AM | DealerRater
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★★★★★ OJI bought the car under the company name also the funding. The loan is showing in my personal name something that we discussed a lot. I tried contact but no lucky. Salesperson tried to help but it’s off his hands, this is something the management needs to take care | Read Full Review11/23/2023 12:00:00 AM | DealerRater
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★★★★★ MESAARIEL823En verdad fue un placer hacer negocio con ustedes y quiero resaltar la labor de venta del vendedor Alberto muy amable y entregado a su trabajo siempre con la mejor opción y solución para el cliente en ningún otro Dealer me sentí como ahí la verdad mi Recomendación un 100 en todo y para todos | Read Full Review11/21/2023 12:00:00 AM | DealerRater
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★★★★★ Ernesto GalgueraFinance department Carlos Cabo great service! Makes the impossible, possible! | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Laura AsensioNuestra experiencia fue muy buena gracias a Dios, Alberto nuestro vendedor fue demasiado atento, dispuesto y paciente sobre todo a pesar de que era un Domingo 7:00pm, nos ayudo en todo, le explicamos que íbamos con un presupuesto y el se aseguro de mostrarnos todas las opciones dentro de nuestro presupuesto. Alberto y Yohandry muchís | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Laura GalgueraCarlos Cabo is a wonderful finance manager and the sales guy, Carlos, was great as well!!! Both Cuban and super nice!!! I’m very glad that I went to this dealer!!! I definetely reccomend them!!!???????????????? | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Yamilk David Rios AndinoJavier torres es mi vendedor y carlos García es mi financista muy buena atención gracias a ellos obtuve mi nuevo vehículo ?????? | Read Full Review11/19/2023 12:00:00 AM | Google
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★★★★★ Martha FlorezALBERTO CEDEÑO, EL FINANCISTA CRISTOFER, EL MÁNAGER DEMETRIO. EXCELENTE ATENCION,OBTUVIMOS LA AYUDA QUE NECESITÁBAMOS. | Read Full Review11/19/2023 12:00:00 AM | Google
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★★★★★ Maria RogetExcellent customer service, couldn't be any happier with my new purchase, traded in my lease for a pre owned Sportage. Roberto Callers was excellent in finding what we needed, no hassle, genuine and sincere. Financial manager Rodriguez and GM Dmitri are also here to assure your purchase is entirely satisfactory. | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Chris CabreraMichael and Armiro at Kia were great through the car buying process. Great deal! | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Daniela RamirezMaravilloso lugar, buena atención mi asesor Alberto fue una gran persona, muy atento, paciente, buscando siempre lo mejor para sus clientes!!!! 100%recomendado | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ JOSEVIGO1935All of the people I worked with Warren credible. Even the cashier was funny, admitted easy for me. The gentleman who originally helped me show me the car's gave me options. The manager was extremely helpful and did everything. He possibly could to give me all the attention that I needed. I'm done finance officer was amazing. He knew | Read Full Review11/17/2023 12:00:00 AM | DealerRater
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★★★★★ Yadian lopezEstuve en el dealer para instalar un sistema de protección q compre al realizar la compra de mi vehículo y aparentemente me colocaron en el carro el aparato de lojack para usar ese sistema pero cada ves que entro en la app para usarla me dice que no tengo nada colocado y debo llamar al dealer, cuando llamo al dealer nadie me contesta | Read Full Review11/17/2023 12:00:00 AM | DealerRater
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★★★★★ QM4201There online price stated 35k on numerous websites. When I contacted them about vehicle they tell me it’s 38k since I’m not trading in a vehicle or financing with them. | Read Full Review11/17/2023 12:00:00 AM | DealerRater
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★★★★★ preid0874The sales person was good but they don’t have enough information to give overseas clients. I bought a vehicle to ship offshore and it took almost three weeks to get the title they kept giving me the run around. It was only when I threatened to Sue that they produced the title | Read Full Review11/16/2023 12:00:00 AM | DealerRater
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★★★★★ Scott OpheimAVOID - I bought a used BMW with one key, wouldn't give any credit for the $950 cost of making a 2nd key. Then, a month after the sale, they send us a new license plate (which we didn't want) because they screwed up the registration and voided our old plate. Incompetence at its finest. **UPDATE - it's been another month and I checked | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Zach PanekGot the run around from a salesman named Brandon. I’m out of state and need to do most of it remotely. Kept pushing me off and then a day later said the car had been sold for 3 days. Waste of time. | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ AlexGaming LolMiami lakes auto mall, Carlos Cabo finance manager is the best and he helped me out with everything that I needed and answered me any questions that I got | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ Octavio SotoLas piezas para los autos cuando se trata de garantia demoran semanas, se pierde el tiempo yendo a preguntar porque tampoco contestan el telefono y nunca nadie sabe nada, pero a la hora de venderte un auto son muy atentos y el servicio muy rapido. Definitivamente si necesitas reparar tu auto o tienes un recall no vayas a este lugar p | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ ricardo medinaPésima atención al cliente, se compro un kia forte y nos vendieron cosas extras, que no sabíamos para que eran, fui a la garantía de una llanta pinchada, que el vendedor dijo que entraba por garantía y no dieron la garantía, y también nos obligaron a una encuesta a poner buenas calificaciones, cuando el servicio de venta fue pésimo, | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ Vavavoom ArtistryThanks to rj and Chris dynamic duo | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Olga ValdespinoHoy tuve la gran experiencia en este dealer ,el vendedor Alberto cedeño,fue muy profesional, muy agradable y con mucho conocimiento, el managwr dimetrio rivera fue muy gentil y el finanzista Christopher me explicó todos los términos muy buen...muy contenta salí con mi nuevo carro kia,se los recomiendo 100% | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Luz BaltodanoRJ is amazing, made the financing experience painless and fun. A treat of a loan officer, happy to do business with him. Thanks RJ! ?? | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Chelsie MonThanks to rj and Chris these guys are the best | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Charles SmithRj was very helpful and fast will definitely be back to purchase again | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ NEGRINMARLENMuy buen servicio lo reconiendo 100 por ciento, rapido servicio y eficaz y muy buen costumer services | Read Full Review11/14/2023 12:00:00 AM | DealerRater
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★★★★★ Jose NieblaIf you don't want to read this, just look them up on Better Business Bureau, I did after the experience. Man did I dodge a nuclear bomb with these creatures. I can only imagine all the stuff that doesn't get put on there, or people that are just ignorant to what they are doing. I went to this place to buy a V6 Charger GT (No Acciden | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Ana Maria CoutoI will never recommend buy a car from this place. I have tried contact them for over a month and no one answers my phone call but if you call the sales department they will answer your call real quick. | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ JustinOn September 11, 2023 I drove from Tampa, FL to Miami Lakes, Fl to purchase a new 2023 Chevrolet Suburban from Miami Lakes Automall after speaking with Luis the sales guy on the phone. I was told by Luis the car was new and the advertisement online even showed the vehicle as new. There was no issues until October 7th after I purchase | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ jtcreechOn September 11, 2023 I drove from Tampa, FL to Miami Lakes, Fl to purchase a new 2023 Chevrolet Suburban from Miami Lakes Automall after speaking with Luis the sales guy on the phone. I was told by Luis the car was new and the advertisement online even showed the vehicle as new. There was no issues until October 7th after I purchase | Read Full Review11/14/2023 12:00:00 AM | DealerRater
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★★★★★ Tony RodriguezLike always great customer service by Camila Penna. She really knows her stuff. Thank you | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Joe KisielRj was very helpful with my purchase for my wife he was very convincing | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ Rafael Antonio Reyes MarzoUn auténtico trato personal de los amigos Carlos Cabo y Goar Diaz, ya que prefiero llamarlos amigos. Una amabilidad y disposición incomparable. Será difícil dar con otra persona como el Señor Carlos Cabo, un financista que se deja la piel para darte un servicio personal de primer nivel. Excelente trato, muy atento y cualificado. Da g | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ fun with AdileneI loved my experience. Very friendly and welcoming environment. Ask for Andrew Allen he is the best!! | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ Magnalys MarzoSeñor Carlos cabo ????????????exelente trato ,el mejor ,que siga siempre así y ,nos fuimos felices ???????????????????????????? | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ June FoyoAbsolutely the best finance experience ever thanks rj for your help | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ MARIELADIAZ06"Excellent person, cares about their client, helps by seeking the best solution for both parties. Excellent human being." | Read Full Review11/11/2023 12:00:00 AM | DealerRater
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★★★★★ MARIELADIAZ06Amazing services and great experience the receptivity is huge they make you feel like a family and treat you as family | Read Full Review11/10/2023 12:00:00 AM | DealerRater
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★★★★★ Charlie HomeThanks to rj he was very helpful and knowledgeable | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ Mel OrtaSales person John Roberto & Finance manager Roberto Matos ! Love the car ! | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ LCCV30Thanks for the deal and service, really appreciate from Finance manager Roberto Matos & Sales person John Roberto. | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ Luis Yosmar ParraSúper satisfecho con la atención de Alberto Cedeño como vendedor , el Manager Alejandro Vega y el financista Michael Pellegrini, por la adquisición de mi nuevo vehículo . | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ RUTH sierraExcelente servicio,muy agradecida con la compra de me less me fue muy útil para mi gracias | Read Full Review11/9/2023 12:00:00 AM | DealerRater
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★★★★★ jorgelonga12Kirby made my whole transaction seamless. A true professional. Would recommend him to anyone that does not want to deal with the usual headaches of a dealer | Read Full Review11/9/2023 12:00:00 AM | DealerRater
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★★★★★ AlinaSúper service , great job done by Gio ,I really appreciated it, recommended a100 %,i felt very well cared for ,thanks | Read Full Review11/9/2023 12:00:00 AM | DealerRater
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★★★★★ dyanetmoreno25Ramón Rodríguez the seller was excellent professional and advice me with the options I am so grateful with his service | Read Full Review11/8/2023 12:00:00 AM | DealerRater
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★★★★★ Chris SifiThank you at Carlos Cabo, Great customer service from the financial dept.. | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Patricia GarciaThis was the second dealership we visited on my search for a new car and it was a very pleasant experience! Our first dealership experience was dreadful. (We went to Hollywood Kia and the salesman gave me the run around for an hour trying to sell me on a car i didn’t want - I cannot recommend them). But at Miami Lakes Auto Mall, Jody | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ D MThe service advisor Camila Penna is very helpful when getting my vehicle maintenance and oil change. She always make it a pleasure getting thing's done on timely manner. Her customers service manners is very professional and well received. | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Denny ContrerasExcelente atención Carlos cabo financiamiento excelente atención atención al cliente buen trato | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Gerardo LlovetWent through the dodge service center where I was helped by Camila for a blown out tire. She did a great job in helping me out and having my car ready by the next day (even with the tire not being in stock) great customer service and a big thanks to Camila in service! | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Amanda CrespoHighly recommend purchasing your vehicles at Miami Lakes Automall. My husband and I both needed new vehicles and Elison took very good care of us. We told him exactly what features and style we wanted for our vehicles and what our expectations for monthly payments should be. Elison was very patient with us and was able to get us into | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Ramon Antonio Candelario CabralExcelente atención. Carlos cabo. financiamiento. Excelente 100 % recomendado. | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Maria NoriegaExcellent financial experience with Carlos Cabo | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Mariela LongoNuestro representante de ventas fue Kevin Figueras, la experiencia de compra fue muy fácil familiar y amena. Gracias Kevin y el financista Edwin por la ayuda y no hacernos sentir presión en ningún momento. Este fue el típico caso de lo vez y lo compras. We are in love con nuestro carro. Definitivamente Kevin you are the best!!!!!!!! | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ Messi HD24Rj is the best he gave me and my girl the deal of a lifetime will always recommend | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ andrelana brithney cineusThanks to rj he was very helpful with me and my boyfriend’s purchase very professional | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ isabel.borgesGreat service!!! professional and very courteous, always recommend this place for service. to my Kia soul , my moms car | Read Full Review11/7/2023 12:00:00 AM | DealerRater
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★★★★★ ZACKDAY2My experience here was beyond great. Staff worked with me to make sure I got what I needed. | Read Full Review11/7/2023 12:00:00 AM | DealerRater
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★★★★★ ENIDPACHECOGreat service! Fuimos recibidos por Juan quien nos atendió muy bien e hizo que el proceso fuera agradable. Thanks | Read Full Review11/6/2023 12:00:00 AM | DealerRater
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★★★★★ Kevin PresleyRj was very professional helped me and my wife with our purchase | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Melany GonzalezCristhian torres was very helpful in buying my car and Yoandry in finance | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ ceejay551Very courteous, friendly, greeting with a smile and everything, including my options for repair choses were explained very clearly. Great Job!! | Read Full Review11/5/2023 12:00:00 AM | DealerRater
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★★★★★ roberto.jmoraChris was great. He handle my situation and fixed my problem. He treated me lile family not just like a number. I funally found my service advisor | Read Full Review11/4/2023 12:00:00 AM | DealerRater
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★★★★★ Andres LucesVery great service from rj and Mateo very professional | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ jamagoThank you very much, John, and thank you very much, Bismark!! Greatly appreciate Bismark keeping me informed on the status of the repairs. Very responsive! | Read Full Review11/3/2023 12:00:00 AM | DealerRater
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★★★★★ cristinGreat experience with Kiyo, he is very dedicated and responses quickly back. Recomended him if you need service parts Representative. | Read Full Review11/3/2023 12:00:00 AM | DealerRater
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★★★★★ smithyp129Very good treatment of the service staff, I was pleased with my visit, I hope it will always be like this | Read Full Review11/2/2023 12:00:00 AM | DealerRater
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★★★★★ varela0208Thank you for everything!! Karla es muy amable!! La Suburban es una maravilla!!! Have a nice day | Read Full Review11/2/2023 12:00:00 AM | DealerRater
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★★★★★ Nery MoralesExcelente trabajo de parte de Jorge colla y Roberto Matos, excelente negocio ! | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Mario FernandezTHE BEST SERVICE FROM CRISTHIAN TORRES he help me out for 3 days calling me and he is on top of everything, amazing energy, working fast, did not let me waiting 3 hours, and then Rodrigo in finance help me a lot too thank you guys for having such an amazing team | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Patsy EspinosaGreat service. My sales person Luis Vigniero, finance guy, Carlos Garcia and the finance manager, Nurka, all went above and beyond in taking care of me during the purchase of my vehicle. Would definitely recommend Miami Lakes Auto Mall-Chevy. ?? | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Luis PenaGracias al equipo de trabajo de parte de mi Vendedor Jorge Colla Y Financista Roberto Matos. Gracias por los ayuda ! | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ gmash4uPrices are through the roof, 15 thousand dollars for work on a vehicle that wasn't even worth 15,000. | Read Full Review11/2/2023 12:00:00 AM | DealerRater
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★★★★★ ANALEO_08Amazing service and great attention. The dealer Roberto was really exceptional answering all my questions and needs | Read Full Review11/1/2023 12:00:00 AM | DealerRater
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★★★★★ hectorbayolofast oil change good costomer service all the time next time my other car jep | Read Full Review11/1/2023 12:00:00 AM | DealerRater
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★★★★★ Ava GuerreroJust wanted to say Javier and Christopher rodriguez made my car buying experience amazing these guys really know what there doing go check them out there amazing | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Ricarda LarotondaLes aconsejo que busquen a Roberto Calero y a Michael Pelegrin cuando les haga falta un carro. Son realmente maravillosas personas y harán lo imposible para que ustedes salgan felices con su carrito. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Scott OpheimAVOID - I bought a used BMW with one key, wouldn't give any credit for the $950 cost of making a 2nd key. Then, a month after the sale, they send us a new license plate (which we didn't want) because they screwed up the registration and voided our old plate. Incompetence at its finest. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Luis MunozFue fantástico trabajar con Daniel Mondejar ( Finance Manager ) , hizo todo lo posible para asegurar el auto que deseábamos y garantizar la máxima calidad . Nos mantuvo bien informados durante el proceso . Fue un placer trabajar con él y lo recomendaría ampliamente . | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ MJOHNSON61The service of my AC was great. Thank you Chris for you all your help. | Read Full Review10/31/2023 12:00:00 AM | DealerRater
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★★★★★ dericklbronsonFriendly, clean, fast on getting you your car back, & I never had to bring my car back for the same thing twice. | Read Full Review10/31/2023 12:00:00 AM | DealerRater
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★★★★★ mmleonrEfficient and friendly staff. Got my recall fixed the same day with out any issues. | Read Full Review10/31/2023 12:00:00 AM | DealerRater
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★★★★★ Diego TovarThey were really helpful offering the best deals. I feel very happy with what I got. | Read Full Review10/31/2023 12:00:00 AM | DealerRater
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★★★★★ KAILYGOODRICH17Great place Kale went above and beyond helping me with my car issue I am happy with service | Read Full Review10/31/2023 12:00:00 AM | DealerRater
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★★★★★ smithyp129I felt very well taken care of by the service staff, I'm sure I'll be back, thank you very much to the Service Advisor who attended me | Read Full Review10/31/2023 12:00:00 AM | DealerRater
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★★★★★ TonikaVery good attention from the Dealer staff, especially the Service Advisor who assisted me for the oil change | Read Full Review10/30/2023 12:00:00 AM | DealerRater
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★★★★★ MejiasThank you Mr. Maximo, that was able to help me with my vehicle. I appreciate all his help he was very helpful and understanding. | Read Full Review10/29/2023 12:00:00 AM | DealerRater
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★★★★★ madrid2014habanaThe oil change service was excellent, Camila is professional with great people skills. Since the surveys were published, customer service has improved a lot, because some workers treated you very reluctantly, especially the girls at the counter who charge for services. | Read Full Review10/29/2023 12:00:00 AM | DealerRater
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★★★★★ Boricua 79Zero stars, this place is a joke came in one day looking at a car the guy gave me one price the next day I come in to talk to him he ain't here so I go talk to somebody else the guy added $400 more on the price talking about nope that's was between you and the other guy, so I walk to Kia lol they can't even find the keys to there car | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Jesús Labra HernándezComplacido en la adquisición de mi lincoln Navigator. Gracias al vendedor Armando, al manager José Inoa y el financista Roberto | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Sonnia SuarezEllison Jeanlois excellent customer service. Very helpful. If you are thinking of purchasing a car definitely come and see him. | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ SERGIO.ESPINOZA819I will never go to a different dealership again ever in my life. I am well taken care of every single time I am there. Ellison takes very good care of me and even reaches out months after to make sure all is well. Thanks for all you guys do | Read Full Review10/28/2023 12:00:00 AM | DealerRater
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★★★★★ TonikaThe service was fast and the Service Advisor Armando was excellent, I have high expectations for my next visit | Read Full Review10/28/2023 12:00:00 AM | DealerRater
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★★★★★ Nicole StewartAwesome Profesional service, RJ the fiance advisor was amazing. Looking for a great deal and nice vehicle. This is the place | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ DEEYBARRA65Need more assistance. Car brought in for unknown repair. Took three days to put vehicle on computer and get an estimate. I had to stop by to find out what was going on and how much longer I had to wait to find out why was wrong and how much it would cost. I never read a call before going to dealership. | Read Full Review10/27/2023 12:00:00 AM | DealerRater
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★★★★★ andreliramiaI had an appointment for my first ever service with you. I did check in and I was informed to wait for 1 hour. 2hrs later my car was still where I left, I asked the staff, never apologized gave my key and I left. I’m still shocked with your style of service. Corporate Jeep will know about this that for sure. Thanks | Read Full Review10/27/2023 12:00:00 AM | DealerRater
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★★★★★ YANDRI115Great service and great customer service iam happy with dealer and give fast and great job | Read Full Review10/26/2023 12:00:00 AM | DealerRater
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★★★★★ Marcus AnteloJust had the pleasure of doing business with Miami Lakes Automall. Salesman Celio Muñoz was thorough and extremely professional. Finance Manager Carlos Cabo made the experience easy and enjoyable. | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Andrea AnteloJust leased my car through Miami Lakes AutoMall and it was an awesome experience! No hidden agendas !!! Carlos Cabo in Financing and Celio Munoz in Sales were such a pleasure to work with!! | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Christopher Nicholas LeeI’ve known my sales rep Elison JeanLouis for many years and he has always taken extreme care and courtesy to my requests for vehicles. He makes the buying experience a true pleasure and ease. Look forward to many more my friend and thank you to the dealership for ultimate flexibility and client friendliness. | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ julissa354Great person. He tried to help us but the payment was to high. Even though 2 year ago I had a bad experience with other sales person and also the manager at the end the customer always get screw up. But Mario. Was a great person to work with | Read Full Review10/25/2023 12:00:00 AM | DealerRater
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★★★★★ YordanoNice place and nice people who look for best deal for you. I recommend it | Read Full Review10/25/2023 12:00:00 AM | DealerRater
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★★★★★ QBANINII was very pleased with the prompt service that I was given by Francisco Thanks | Read Full Review10/24/2023 12:00:00 AM | DealerRater
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★★★★★ bsaluloffWe leased 2 cars that day. They made it smooth and easy. An overall great experience! | Read Full Review10/24/2023 12:00:00 AM | DealerRater
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★★★★★ socobobbyMost remarkable has been the overall attention given by mr Christian , the seller, highly professional and oriented to give a top quality service | Read Full Review10/24/2023 12:00:00 AM | DealerRater
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★★★★★ Jennifer LaurencePhenomenal experience - Alejandro at Mitsubishi exceeded any expectation of car buying I could have ever imagined. My last time purchasing a car was 13 years ago and I spent an entire Saturday at the dealership, I was absolutely dreading have to buy a car...but!....This time I found my car at 9:30am on a Monday morning, sitting at m | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ JOSE CAMPOZANORj and Mateo were the best these guys are a dynamic duo | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Arjan HonderdMiami Lakes Automall had this new Ram 1500 truck, which I liked. Looked at the reviews of this car dealer and based my strategy on that. This company is famous for its "bait and switch" technique, something to keep in mind. The truck was advertised for over $12,000 below market price. When compared the price at other dealers it was a | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Arjan H.Miami Lakes Automall had this new Ram 1500 truck, which I liked. Looked at the reviews of this car dealer and based my strategy on that. This company is famous for its "bait and switch" technique, something to keep in mind. The truck was advertised for over $12,000 below market price. When compared the price at other dealers it was a | Read Full Review10/24/2023 12:00:00 AM | DealerRater
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★★★★★ FlynlowMiami Lakes Jeep strikes again!! These people are a royal disappointment.. Was in the market for a Grand Cherokee. Miami Lakes had a 2023 for $57,391 down from $67,490 (MSRP).. VIN: 1C4RJGEG8P8890617 STOCK: J3G890617… Went early (10 am). Car was being used.. dirty door panel and seat. Test drove, etc. Sat down with Mr. Allen and when | Read Full Review10/23/2023 12:00:00 AM | DealerRater
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★★★★★ FERNANDEZJULIO42Los mejores de miami y volveria a comprar otro carro con ustedes muchas gracias por su atencion | Read Full Review10/22/2023 12:00:00 AM | DealerRater
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★★★★★ Osiris PerezThanks to Luis de armas and the financial guy Yoandris Garcés they were very helpful thanks for all your help you are amazing guys thanks again. Very happy with my car | Read Full Review10/22/2023 12:00:00 AM | Google
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★★★★★ greenwichccllcRyan and Daniela at Kia made the process easy and fast. They were organized and efficient. I will definitely return to them in the future. Greatly appreciated! | Read Full Review10/21/2023 12:00:00 AM | DealerRater
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★★★★★ Ruth AguilarChristian Rodriguez Finance Manager was great. He was very helpful with the financing number and loan. Javier Alfonso was our sales representative. He was very knowledgeable and was able to answer all of our questions. He was able to work closely with the manager to give us the numbers we needed. | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Frank WilliamsCamila penna great servics she make sure your taking care of she also a great person | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Coty ReynenRJ ran everything smoothly with the paperwork… The only issue I had was that my credit was ran 3 times before I was issued a deal. | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ William BoddenThanks to RJ very good financial manager a1 service | Read Full Review10/19/2023 12:00:00 AM | Google
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★★★★★ tekkauto1Great service Chris has been an amazing rep to my company trucks will continue bringing my service back here | Read Full Review10/19/2023 12:00:00 AM | DealerRater
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★★★★★ dayamispenalverme and my husband had an excellent experience during the business made on 09/23/2023. Chris was the salesman who really help us tremendously to finally make it happend. thanks so much for your dedication and w/o doubt, i will recommend the dealer to my family and friends. | Read Full Review10/19/2023 12:00:00 AM | DealerRater
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★★★★★ rodriguezbrittney07Came in for a new battery, everyone was ver kind and helpful. Will be back for sure ! | Read Full Review10/18/2023 12:00:00 AM | DealerRater
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★★★★★ Shane ArwoodAdrian and Victor were a pleasure to deal with. Did whatever it took to make the deal work for me. I will definitely be a return customer. | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ Jorge De ApodacaIt was a pleasure doing business at Miami Lakes Auto Mall. I want to especially thank Carlos Cabo from the finance team for his patience and deligence to work through all the available options. | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ Amy Martinez-DeApodacaWe worked with Carlos Cabo in the finance department and we were very pleased with his professionalism, knowledge, and attention to detail. He was also very courteous and offered us refreshments. | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ ernesto wongMantenimiento pésimo las tres veces q he ido a darle mantenimiento a la RAM he tenido problemas de virar al dealer para q me arreglen cosas q dejan sin terminar horrendo la cosa poca seriedad y falta de supervision del jefe q revise la calidad y terminacion del trabajo de mantenimiento . Si es asi para cambios de aceite puedo imagina | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ Gabriel ValenzanoDon’t take your vehicle here to be serviced! First off my vehicle has been there since last Thursday for maintenance issues and the person who handles that in the service department is Chris he lied and told me my warranty expired in 2021 and I would need to pay $300 just for diagnostics which wasn’t true my warranty expires in Jan 2 | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ RICARDOYANERSYMy car has a safety recall and I was there 1 month ago. Dealer told me that they requested the parts to fix the problem BUT NOTHING. VERY DISAPPOINTED. TERRIBLE SERVICE | Read Full Review10/18/2023 12:00:00 AM | DealerRater
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★★★★★ mfrancis9111The advisor that took my car in made a big difference, very personable. Great experience. Everything was done in a timely matter. Tires were rotated, oil changed and car inspection. Excellent job. | Read Full Review10/17/2023 12:00:00 AM | DealerRater
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★★★★★ VanessaAlbert and Ellison were amazing! Super fast and efficient. I would highly recommend this dealership :) | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Jennifer RuizI want to thank Albert, Jose Inoa, Carlos, and Armando Fernandez for exceeding my expectations. I had a very positive experience! They made sure to take care of me like family and have gained my loyalty. They provided with the highest level of customer service and would definitely recommend them to everyone. | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Cary MachadoThank you to rj Chris and perry berry professional | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Devinetee28Not a very good experience. Was not upfront about pricing and financing. Deceptive in my opinion. | Read Full Review10/17/2023 12:00:00 AM | DealerRater
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★★★★★ Milton GonzalezStay away from this dealer ,they advertise a price on a car once you get there they increase the price | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ mika jeanlouisGreat purchase and communication! Welcoming was warm with great explanation! Would definitely refer to anyone looking for a car purchase. | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Francesca MatarazzoExcellent experience today with Elison! Very attentive and helpful throughout the entire sales process. His hard work is much appreciated. | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Gonzalez Cascitelli 2022RJ WAS VERY HELPFUL WILL RECOMEND | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ BOLANCHO.14Muy buen servicio la persona que que me atendio fue extraordinaria la verdad que estoy alegre del buen servicio. | Read Full Review10/16/2023 12:00:00 AM | DealerRater
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★★★★★ davidbordas1969The dealership has the dealership handed my situation. Extremely professionally period are easier process and an asset to your car. with my serviceman.bismit | Read Full Review10/16/2023 12:00:00 AM | DealerRater
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★★★★★ ANAUna gran experiencia un buen trato el vendedor alberto cedeno tuvo mucha paciencia conmigo gracias por todo | Read Full Review10/16/2023 12:00:00 AM | DealerRater
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★★★★★ Carlos CheesmanIt is a shame that after a good purchase experience (buying two cars at the same time and trading in one) the finance department and consequently the general management drops the ball and have yet to pay off my trade in loan to the bank. We are now well over 45 days from the trade-in/purchase and my loan with CHASE has not been paid | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Ivonne AvendanoVery great service from rj excellent | Read Full Review10/15/2023 12:00:00 AM | Google
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★★★★★ Angelina Ortizso grateful for Tony and Micheal who helped me get my new car. thank you so excited! | Read Full Review10/15/2023 12:00:00 AM | Google
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★★★★★ Victor FonsecaCarlos Cabo the finance manager is outstanding and will help you tremendously. He will also be straight up and does not go around corners. I had an amazing experience and will buy my next vehicle here when the time comes again without a doubt!!! | Read Full Review10/15/2023 12:00:00 AM | Google
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★★★★★ patriclaudia82Ihosvany Mesa was very nice and kind! The service was so fast, I recomended 100% | Read Full Review10/15/2023 12:00:00 AM | DealerRater
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★★★★★ LIBETDIAZ1718El vendedor fue super efectivo y supo explicar todo el proceso. El manager también siempre muy profesional. | Read Full Review10/14/2023 12:00:00 AM | DealerRater
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★★★★★ RICKDITAS1Outstanding the service was great. The person handling my car (Bismark) was very professional and knowledgable. | Read Full Review10/14/2023 12:00:00 AM | DealerRater
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★★★★★ blueI had an absolute great experience with the purchase process of my vehicle from beginning to end. Thank you so much to everyone especially Jose Inoa, Roberto Matos in financing and Albert Lopez. | Read Full Review10/14/2023 12:00:00 AM | DealerRater
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★★★★★ Beatriz EscarraWe bought out our lease today we had a phenomenal experience with Carlos Cabo he looked out for us in the best way we had a great experience! Thank you | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ Princess ParisRafa and michaelreally helped me out with my my telluride if your I need of a car go check them out again thank u guys | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ C AThanks to rj he was very helpful with my financial purchase | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ Maq1176My salesman Carlos Gómez. Has done no follow up, Or any assistance after Sale. Melanie the Cashier was more helpful then Carlos. Melanie has to be the best part of my experience with dealer. | Read Full Review10/13/2023 12:00:00 AM | DealerRater
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★★★★★ curras17Outstanding service from beginning to end! Kayo Cunha is an excellent professional, and a very dedicated tech. Thanks! | Read Full Review10/12/2023 12:00:00 AM | DealerRater
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★★★★★ Donna BascombeWe received Great Service & Professionalism from our sales Rep Jesse Mizo who was very attentive & made my experience here at Miami Lakes Auto Mall amazing, even drove my husbands brand new truck to our house surprise him I highly recommend buying your next car with him aswell as visiting his dealer for great deals very happy with ou | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Daylin ValdesI want to thank My salesman Robert anda finance manager Mike Pelegrín For helping me out with My car with My crédit issues . Thewonabove | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Sagine LaurinceI visited Ellison Jeanlouis at the automall recently just to have a look at cars and see what I would be interested in for later on. But because of him, I left with an amazing first car that same day for a great price! His customer service is amazing. I really appreciated having a salesman that was patient and receptive to my questio | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Julio Cesar DominguezMejor no lleven su carro a mantenimiento., me tomo 15 dias y ni.lo vieron. | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Kendry AquinoCarlos Gomez y Roberto matos me ayudaron a conseguir mi primer carro los recomiendo a todos! Gracias | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ adriana diazAlberto and Michael were excellent in providing us with all the info and all the tools for a new car, cant say how happy we are with our KIA, thank you so much | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ diana monteroExcelente servicio de parte de Brandom y Michael ,compré un Cadillac XT6 Y fue maravillosa , rápida y fácil la experiencia. | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ tennis LIBait and switch, misleading, trying to sell $3,000 over MSRP for a chevy trax. Salesperson said price listed is using all discounts meaning you have to be an educator + military + be in college + first responder, etc DISHONEST to the max | Read Full Review10/12/2023 12:00:00 AM | DealerRater
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★★★★★ SAIDIECHETOBuenas tardes mi experiencia con ustedes fue maravillosa son excelentes y los volvería a elegir | Read Full Review10/11/2023 12:00:00 AM | DealerRater
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★★★★★ MARIOJVELAZQUEZRichard Romano had excellent attention, very friendly, truly grateful for the service. f. Whenever I can I will return because of the great attention I received. | Read Full Review10/11/2023 12:00:00 AM | DealerRater
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★★★★★ Barbara LopezMichael and Alain were AMAZING with their assistance in securing my new Kia Seltos. I highly recommend them if you’re looking to get a new car. 10/10 forreal! | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Jose AlvarezEl vendedor Christian Torres fue más que excelente en ayudarme buscando todo lo que necesitaba en un carro y ayudarme con los números lo recomiendo siempre, y michael Pelegrín en financiamiento me ayudó demasiado ya que mi crédito no estaba muy bueno, gracias a este equipo que tienen, les dejo la foto con el vendedor para que lo busq | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ maria jimenezvery good service from Carlos Cabo, I am always afraid of dielers but here I felt listened to | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Teri DiGiulianExcellent experience when purchasing JEEP Wrangler Rubicon X. CJ was our initial go-to and was absolutely amazing from start to finish. KALE, at Jeep service was also amazing!! Such attention and care to my service experience. He is a treasure for Jeep! All staff treated us with great care, from closing the deal to finance and even w | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ ClaritaMi experiencia con Roberto Hilarion leasing mi carro hoy 10/11/23 fue exelente en trato, paciencia y me explico muy bien todo...tengo la misma opinión del financista Mickey Pelegrín... gracias ?? | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ rentaluispEl muchacho que atiende lo del cambio de aceite un poco comunicativo y da una mala atención la verdad por lo demás todo ok | Read Full Review10/11/2023 12:00:00 AM | DealerRater
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★★★★★ DUVAL_147Did not reset oil change. Did not fill tire to right pressure also didn’t wash the car like other top dealership’s | Read Full Review10/11/2023 12:00:00 AM | DealerRater
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★★★★★ Armando Gorgoy RomeroI wish I can give less than one star if what they deserve. I called the dealer Chevrolet) and spoke with Keyla Romero, I asked her specifically about a car (Stock C3S140822) that I saw on the website, I told her that I lived far away and needed confirmation about the website price, she told me that was the price, (Stock C3S140822) S | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Sergio EspinozaI purchased a 2023 Dodge Charger yesterday and had it hand delivered to my house. The entire process was just great and Elison Jeanlouis helped me out tremendously. I have purchased multiple vehicles from Miami Lakes Automall and have never had an issue. Kudos to the entire staff for what they do. Highly recommend. | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Marc AndreuAfter having a very bad experience many years ago, today I decided to try buying a car at Miami Lakes Automall again. Fortunately, this time I was in the hands of Amauris, who from the beginning provided exquisite service and adapted seamlessly to my budget and needs. Afterwards, I was received by Rodrigo Otoni, who presented me with | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Greg VanderwieleVery great service provided by rj very professional | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ BCT StuntsCarlos Cabo’s from finance was very kind & helpful. And my sales associate Mateo was awesome! | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ teridigiulianHad an absolutely outstanding experience with Kale at the Jeep Service Department. He was professional, warm, efficient and full of great information. I was treated with extra special care and totally appreciate his effort. I look forward to dealing with him again. He is a treasure to the Jeep Service Department and to Miami Lakes Au | Read Full Review10/9/2023 12:00:00 AM | DealerRater
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★★★★★ Viviann Andrea Calixto NavasCompramos un carro el jueves 5 de octubre, el viernes no lo movimos, el sabado 7 de octubre se prendió el testigo del motor, tuve que esperar a hoy lunes para comunicarme. El vendedor que me atendió Adrián, no me contesta, llamé a la central y me quisieron transferir directamente con el vendedor, no contesta… vuelvo y llamo a la cent | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ josephI must say I thought we had a great experience 12 years ago when we purchased our first Jeep from Miami Lakes Automall. However, this time was even better! Both Perry and Christopher were extremely helpful and patient with me and my wife during the whole process. I came in undecided on what I wanted changing my mind not only from mod | Read Full Review10/8/2023 12:00:00 AM | DealerRater
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★★★★★ Natasha AlexisThanks to rj for all his help very fast | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Christina ChoulouteThank you to rj he was very helpful and knowledgeable about this entire car buying process. RJ .thank you | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Maximiliano Guerra GuerreroAgradecido con el buen trato Adrián , Víctor y Daniel por la excelente atención que brindan recomendable y muchas bendiciones | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Elayne Ruz GuerreroGracias Adrián, Víctor y Daniel excelente servicio y buen trato Muy satisfechos | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ D MoralesMichael Pelegrín and Jose Torres were amazing! They treated me with dignity and respect and most importantly put my mother in law in the vehicle she want wanted! | Read Full Review10/6/2023 12:00:00 AM | Google
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★★★★★ sbresweudesnGreat Service and Attention to the clients. Very satisfied and will definitely be coming back. | Read Full Review10/6/2023 12:00:00 AM | DealerRater
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★★★★★ MARTHALOPEZDESLISAmable y me convenció de comprar mi carro Exelente trabajando muy contenta con mi compra | Read Full Review10/6/2023 12:00:00 AM | DealerRater
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★★★★★ deanelliott1I thought they were very good at communicating and staying in touch with the customer. | Read Full Review10/6/2023 12:00:00 AM | DealerRater
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★★★★★ RDOX63My choice to buy from Miami Lakes Chevrolet Was a good choice for me. My only complaint Is I had my own special license plate and in my Paperwork I completed it asked if I had a License Plate and I answered yes and provided License Plate # when I was signing paperwork in finance office with Carlos he had license plate there & I asked | Read Full Review10/6/2023 12:00:00 AM | DealerRater
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★★★★★ dayamispenalverMe and My husband had an excellent experience on 09/23/2023 at the dealer. We went to have the routinely service on our truck and end up changing it for a newly released 2024 RAM 1500. We were helped by Christopher Garcia who was patient and very helpful. We were very happy with the business made and I definitely will recommend the d | Read Full Review10/3/2023 12:00:00 AM | DealerRater
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★★★★★ Terrence ThompsonExcellent customer service and experience Ellison made by buying experience pleasant and easy if you're interested in buying a vehicle make sure to ask for him thanks for your help and services much appreciated ?? | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Ken DiazAwesome people, from the management to their salesperson Jean Louis Ellison, was great and knowledgeable and fast with the paperwork.100% recommended. | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Spud JohnsonThey add fees of things that they add and overcharge you like ETCH $300 (cost $20 in amazon), Premium Appearance $400, Lojack $700, GAP, Serv Contract, ACW Maintenance, platinum Package. The finance guy is a scammer. Does not tell you what he puts in there. Read the whole thing before signing. This is not a customer friendly place. | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Yailin Vazquez SanchezMuy agradecida con el financista CARLOS CABO lo mejor de aquí muy amable y generoso lo recomiendo ?? | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ lapinki bellaExcellent service provided by Roberto Matos. | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Eyal N SofferRj and Elison were great will recommend their service | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Ana MustelierI had an excellent experience purchasing my new car,Mr Antonio Diaz who is so professional treated me as valued costumer,I really appreciate his help and his staff made a really good job ,thanks | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ ROBBI1Very professional staff. We were in and out quickly. Even got to meet a Miami Dolphins former player...bonus! | Read Full Review10/2/2023 12:00:00 AM | DealerRater
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★★★★★ EDWARDHERNANDEZ16They are the best, they worked with me and help me with all my needs. | Read Full Review10/2/2023 12:00:00 AM | DealerRater
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★★★★★ Jacobus ViljoenI love buying my vehicles here every year or so. Getting an oil change which I do often because I travel a lot is somewhat unpleasant, not because of the technicians but because of the cashiers whom has ZERO customer service skills. Lady in glasses did not greet at all, looked like she had an attitude, I said “hey, my name is Jacob a | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Natalie PerezI came to this dealership because of this service . The salesman to the financial was excellent. Thank you very much. Sergio ???? | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Dylen RPierry helped my sister get a Chevy tahoe at a great price. Very funny and professional. I’m looking forward to deal with him on my next purchase. | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Teri DiGiulianExcellent experience today when purchasing JEEP Wrangler Rubicon X. CJ was our initial go-to and was absolutely amazing from start to finish. All staff treated us with great care, from closing the deal to finance and even when scheduling after purchase service appointment for add-on. Highly recommend this facility and I LOVED hitting | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ William VarelaBest vendor Jorge Peña. Grate service! | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ DEJESUSMIRTAMy experience in Miami Lakes Automall was excellent, It took me about 2 hours to complete everything. They listen and follow my needs. | Read Full Review9/30/2023 12:00:00 AM | DealerRater
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★★★★★ Fernando RodriguezTe corren el credito varias veces si no compras el carro. A las 6:34 pm me corren el credito, no estoy de acuerdo con la tasa de interes que me ofrecen. Me VOY del lugar. A las 8:08 pm y 8:45 pm me corren el credito nuevamente. En dos diferentes Bancos. Lo se por que tengo preteccion de credito y me llegan las alertas al email. Con | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ alnaldovictorMuy buenas personas, muy amables te ayudan con amor ,em servicios excelentes, gracias por un buen servicio. | Read Full Review9/29/2023 12:00:00 AM | DealerRater
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★★★★★ danelysbanegasAndrew is an amazing sales person. He is very kind and puts the customer first | Read Full Review9/29/2023 12:00:00 AM | DealerRater
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★★★★★ SOFIAPRETELT18The best service ever thanks to Max and Carlos for. Helping me get the car of my dreams | Read Full Review9/29/2023 12:00:00 AM | DealerRater
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★★★★★ johnaarguellesMuy eficcientes me gusto el trato y son muy cumplidos me demoré como tres horas pero valió la pena | Read Full Review9/28/2023 12:00:00 AM | DealerRater
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★★★★★ VALDESM52My experience with miami lakes automall was amazing and super nice experience and fast service | Read Full Review9/28/2023 12:00:00 AM | DealerRater
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★★★★★ adolfoafanador4Very well attended to by the KIA staff and I loved the car Sorento XLine | Read Full Review9/28/2023 12:00:00 AM | DealerRater
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★★★★★ carol.benitez10I was greeted instant and Kerby understood that I needed to leave quickly considering my newborn was in the car. My service was completed within 30 mins of arrival. | Read Full Review9/28/2023 12:00:00 AM | DealerRater
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★★★★★ J’keyah Jollyhad a GREAT experience there. Left EXTREMELY happy! Got the car I wanted with huge help and the process was nice and smooth. Brought my car back for an oil change and the servicing rep was so sweet and pleasant. He gave me a complimentary car wash and it was the sweetest thing ever!! Would HIGHLY recommend. | Read Full Review9/28/2023 12:00:00 AM | DealerRater
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★★★★★ Carlos Luis BatistaMi esposa vino a comprar su primer coche aquí. Probamos un par de dealers antes para ver qué números nos daban y al final acabamos con Alberto, de Mitsubishi. Fuimos claros con lo que queríamos y lo que necesitabamos y Alberto hizo lo posible por conseguí esas metas para nosotros, al igual que Michael Pelegrin (financiación). Muchas | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ karina camposArmando escudero, this Gentleman was very helpful. Provided me good information in regards maintenance and warranty service to keep my vehicle in good standard. I recommend this location for keep services | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ Daniel ConleyHad to be one the worse service departments ever nobody answers the phones you can’t get in touch with the service department managers. The one people who answer the phones are sales how ironic. All I needed was an update on my car | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ Cynthia SalloumEs un excelente ser humano aparte de financista, su buena atención, educación, amabilidad y paciencia fueron increíble, me encanta llegar a un lugar y recibir la atención, el respeto y compromiso que recibí del Financista Roberto Matos AGRADECIDA por tan extraordinaria atención. Volvería mil veces más. Dios te Bendiga y te siga llena | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Liz BetancesAmazing experience with Sales Rep Luis Fernandez, very attentive super friendly and tries to help out up to his abilities. Thank you a million to Finance Advisor Roberto Matos for making miracles happen and exceeding my expectations. I will be forever grateful and would definitely recommend these two individuals for their great custo | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Fatima OrozcoExcelente servicio de el financista Roberto Matos, muy atento, profesional y buena persona. Recomiendo sus servicios! | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Giovanni AltamirandaI wanted to thank Carlos Cabo for his help with our Jeep purchase. He made the process a lot easier than I had expected and I will be referring my friends and family to him. | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Elmer MunguíaExcelente servicio!!! el señor armando escudero me atendió de gran manera y me ayudo con el proceso de cambio de aceite,recomendado al 100% | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Eyal N SofferRj was great will recommend his service | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Mauricio AballayThanks to Ellison and rj for all of their help best experience ever | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Gissely BertarelliThank you miami lakes auto mall rj he was very great | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ QRD.ROMThe best servoces dsniel mondejar is awesome he is a gratis guy come and ask for him | Read Full Review9/26/2023 12:00:00 AM | DealerRater
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★★★★★ ftollincheKayo was one of the best service advisors Ive ever had the luck of working with. He was always available to keep me informed on the status of my vehicle. He also worked with the extended warranty provider to make sure my repair went as smoothly as possible. We also worked with Nick and Irving over at the Kia sales department as we pu | Read Full Review9/26/2023 12:00:00 AM | DealerRater
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★★★★★ TOMMYAKJRExcellent service from Bismark. I would highly recommend. He was able to get my vehicle fixed the same day. | Read Full Review9/26/2023 12:00:00 AM | DealerRater
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★★★★★ PBOCKWEGService agent was great and very helpful with taking in the car without an appointment. However the car was in service for a Month and nobody notified me when the car was finished. Only after I did not receive any feed back on the status of the car, for 5 days, did I go to dealership and found out the car was ready. My service agent | Read Full Review9/26/2023 12:00:00 AM | DealerRater
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★★★★★ Please StopI keep asking to be removed from this mailing list, I didn't buy any cars, I don't even live in the United States of America. | Read Full Review9/26/2023 12:00:00 AM | DealerRater
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★★★★★ VICKYSTAUFFERElison is the true shining star of this dealership. His salesmanship is personal and professional and I feel so fortunate to have been paired with him from beginning to end. He is open and communicative is all aspects. He’s a true gem and a rare find. He’s quite the asset for this dealership. Thank you! | Read Full Review9/25/2023 12:00:00 AM | DealerRater
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★★★★★ Dayana CuevasMateo Leiras the best seller in Miami auto lakes?? | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Lorena CruzRamon Rodriguez excelente servicio lo recomendaría a mis familiares y amigos | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Nancy KingWent to look at a Chrysler Jeep Dodge Ram over the weekend and Andrew Allen was so wonderful in assiting me with any questions I had. Very professional and great customer service. I will be returning soon! I would highly recommend him if you are looking for a vehicle. | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Lazaro CarmenateRamon Rodríguez y Rodrigo Otoni excelente servicio lo recomiendo a mis familiares y amigos | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ CHANTALDBEAUVILGreat service and they told me how long I’m going to wait that’s help me to be patient | Read Full Review9/24/2023 12:00:00 AM | DealerRater
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★★★★★ diana1360Service advisor Camila Peña was very helpful and professional. Vehicle was repaired earlier than projected time and was contacted as soon as it was finished. Will definitely return to my next service of my vehicle.Thank you | Read Full Review9/24/2023 12:00:00 AM | DealerRater
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★★★★★ Alberto NevaresAlways courteous and take care of my service needs. Will return for servicing my vehicle. | Read Full Review9/23/2023 12:00:00 AM | DealerRater
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★★★★★ Kariana TorelloAlberto Sedeno and Irving Gonzalez, Nick Burba were such helpful and kind employees! They made everything so easy for me as a first time car buyer and met all of my expectations. If you ever plan on getting a new car you should most definitely should think about coming here! Thank you all for your time and all your hard work, all ver | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ johnVery deceptive advertising they list a car on AutoTrader for a price, you call on the car and there's a 75,000 dealer markup | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ DavidThank you to rj for his help for me and my mother very fast and efficient | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ X XElison Jeanlouis was the best! He was patient, kind, and most of all honest. If you are in need of car visit this dealership and ask for Elison you will not be disappointed! I can’t thank him enough for our new vehicle! | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ VALERIA FLORESThanks to rj he was very helpful will definitely recommend | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ angel molinaThanks to rj very quick and professional | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Alexandra CastilloThank you Alberto Cedeño for helping us your great attitude made the progress smooth. Everyone was very nice and helpful and my mother walked out with a 2024 Kia Seltos | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Tommy WrightMichael is one of the best!! Took care of all my car buying needs. | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ VIERA3460Vien molesto con el diler me icieron mal trabajo me icieron un trabajo y no duro 3 meses y despues no guerian arreglarlo | Read Full Review9/20/2023 12:00:00 AM | DealerRater