About 495 Chrysler Jeep Dodge, Inc.
495 Chrysler Jeep Dodge, Inc. is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
Call (978) 735-4921 today to schedule your next appointment.
Our technicians at 495 Chrysler Jeep Dodge, Inc. are ready to help you!![Business Link Logo](/App_Content/images/campaignassets/314c779c-9fd3-4778-a3c1-70fffdcf98c3.png)
495 Chrysler Jeep Dodge, Inc. is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call 495 Chrysler Jeep Dodge, Inc. today at (978) 735-4921 to learn more
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★★★★★ Steven DonovanRJ was very helpful. Very easy process. Will highly recommended this dealership. 100% satisfied | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Jay LyonsMy 2024 Jeep has been in service for 6 weeks. Communication is poor and not professional. I never leave this type of review but am at my wits end. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Gavin Maxim8-30-24 Service completed on my truck “ oil change” all went well the service team once again was professional all good Tx Gavin Maxim 5-31-24 I just had service completed to my truck for a minor safety issue. Once again the service team excelled on all. Thank you again Gavin Five star service, that's what I am talking about!!!!! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ DaveThe service attendant was excellent. He answered all my questions and was friendly and attentive in doing so. Very clean wait area. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ Jessica FazioGreat service and great staff! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Matthew GriffinGreat service! Excellent detailing work. Special thanks to Ray my service advisor for being so helpful. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Claudia QuintanillaMaintenance service was fast, pleasant advisor. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Nicole JamesonWorking with Shah and his team was absolutely seamless in purchasing my first jeep! Very pleased with their service, highly recommend working with 495 - you won’t be disappointed! | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ bennyrok gravelAlways busy, long waiting time! And very expensive. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Jean-claude DavidGreat customer service/ Amazing experience | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ pap_3rdExcellent service. Mike in service department was Very professional I would recommend your service department | Read Full Review8/26/2024 12:00:00 AM | DealerRater
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★★★★★ Elizabeth CherryBrought my car in because the check engine light came on. Dave C had no problem plugging in my car even though it was almost closing time. When we learned the issue, Dave knew it wasn’t safe to drive or it could cause serious damage, so he arranged for me to leave my car there that night and they would fix it the next day. Wonderful | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Andrew PappastergionEasy scheduling and prompt service. Clean and comfortable customer wait areas. Service advisors pleasant and helpful! | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Mike DThey are great to work with and they took care of things. I would have given five stars, however, my truck reeked of cigarette smoke. I had to drive home with all the windows open. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ phippenk0915Went an above and beyond. Great dealership and people to work with. Johnny was great. | Read Full Review8/20/2024 12:00:00 AM | DealerRater
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★★★★★ Todd CominsQuick and easy service. Even washed my vehicle! | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ HAROLD SALANTDisappointing. 2 + weeks in the shop. A test drive to check the 1 (of 4) item to be fixed didn't show up on the drive. The 2nd item did show up, but was told they could not fix the problem if it doesn't show up on their computer. Nice enough, but just doesn't seem any better than any other service. Still need to have csr repai | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Chuck Vanteemschetoo me I had a major problem they assured me and took care of the problem right away great place great people | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ NFLGirlieMy husband and I both own Mopar and we’ve never had an issue with the service at 495 Dodge. Mike is always so nice and accommodating. The only reason I didn’t give five stars is really not the fault of the dealer, but it did take a while for parts to come in and they tried to get me a subscription to SiriusXM when they installed my n | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Isabel SlomanI bought a car this week and it was completely painless all thanks to Bill Tierney! He was always fast with responding to texts, answered every phone call, and did an amazing job of keeping me updated through the entire process. As a younger female I was told not to walk into a dealership without my Dad there to help me or else I’d | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Jay Kelley495 Jeep was very quick and customer friendly. Recall went smooth and fast. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Lisa ManiscalcoRay was very helpful in getting my oil change and tire rotation done quickly and efficiently. He answered all my questions and even pulled my car around for me when it was completed. In the meantime, the waiting room was a really nice space to get some work done. Overall, I had a great, easy experience with the 495 service department | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Rohusse SantanaExcelente servicio, el vendedor Argenis imcreoble ese joven y muy atento con los clientes | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ LuckyLeoZero stars!!! They lied about having to repair a part that broke twice with their install, so I went in for a third time and that’s when the lies started. I immediately called Jeep and they told me to find any other dealer to fix it, so I did. I also made sure FCA knows who representing them. It’s a group of clowns who work there wea | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ ray AMy service experience was one of the best experiences I’ve had at a dealership. I would like to give a shout out to all who are involved with the service department also a shout out to all sales for the experience I had with my new purchase. Thank you 495 for a great experience. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Susan OlearyWe brought our 3rd car from “RJ” and “SHAH” at 495, they are amazing here. Love that it’s easy and quick to get a deal done, and pricing is always better than other deals at other dealerships since I always go last to 495 to see if they can beat other offers! “RJ” is so helpful and attentive and will go out of his way to help you any | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Shawn LimerickGreat people!! Great service !! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ HAROLD SALANTDisappointing. 2 + weeks in the shop. A test drive to check the 1 (of 4) item to be fixed didn't show up on the drive. The 2nd item did show up, but was told they could not fix the problem if it doesn't show up on their computer. Nice enough, but just doesn't seem any better than any other service. Still need to have csr repai | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Cesar PinedaI have been taking my truck here since i bought it back in 2020 and the service department is pretty amazing at this dealership. Thank you guys for everything | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ David LezenskiGreat family business!! Outstanding service department. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Brandilynch22Went for routine service and everything was great as always. Staff is always friendly and was in and out. | Read Full Review8/2/2024 12:00:00 AM | DealerRater
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★★★★★ Rungnapa OnjanGood service , thank you Michael Glover. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Maribel AyalaWorkers very polite God service and very helpfu | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Osiel Jaramillothe best customer service !!?????? | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Christina ReidThey were quick and efficient | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ RLSMy lease was ending on a truck I got from a different dealer. Kyle, Orlando and the managers worked with me to get the best deal possible on my new RAM 1500 lease. | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ coachbriggsThey have always been easy to work with. The dealership is clean and I love the snack/drink options in the waiting room. | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ Gregory BrownGreat car buying experience, a helpful team that made the whole process enjoyable. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Nicholas SilvaUpon arrival I was greeted by Ray the service advisor and was given excellent service throughout the time I spent at the dealership. My vehicle was diagnosed in a timely manner and by a very qualified technician (Mike) who was able to show and explain what was wrong with my vehicle as well as what it would take to repair it. I would | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ CtsEveryone I spoke to was friendly and helpful. I worked with RJ. He was professional and knowledgeable. That is why my husband and I are repeat customers. | Read Full Review7/26/2024 12:00:00 AM | DealerRater
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★★★★★ Fred LavoieHad a great experience with 495 Ram. I dropped off my truck ?? early and to my happiest surprise it was repaired and ready earlier than expected and thank goodness I bought the extended warranty the repair would have cost ?????? me thousands it ended up being covered by the warranty | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Roger BourassaBest customer service I ever had at a jeep service center Ray and Jo was great | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Abraham FigueroaAmazing work! Great service! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Keith SantosBrought Jeep in for some paint remediation for a known issue. Ray from services was great to work with and took care of all the issues without hesitation. Great customer service. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Valerie MartinGuys we’re great! Very helpful and accommodating | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Twin DaddyOne of the best experiences I’ve ever had and I purchase/lease a lot of cars. I worked with Kyle and the Manager Sean. They were amazing and made sure it was a smooth experience. I had my 4yr old son with me so time wasn’t on my side, they knew that and were outstanding. Thank you to Kyle and the management of 495. I love my Rebel! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Kellie DI found leasing a new car to actually be a pleasant experience. Everyone was extremely helpful. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Amy Lynne PoirierAmazing service!! I came in like a wreck after my car had broken down in a parking lot on a 100 degree day. Michael in service and his team came to the rescue! They made a very bad day a much better day. If possible for 10 stars I would!! Cannot thank Michael enough for organizing my car for a speedy turn around! | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Andre DeveauxAt 495 Chrysler the staff were very professional and made my issue their own. I was very happy with the outcome and will definitely be back again. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ JnkpakService is great along with very good coupons friendly and courtius employees. Would recommend them | Read Full Review7/12/2024 12:00:00 AM | DealerRater
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★★★★★ Christine GarveyGreat service. Fast scheduling for my appointment. Very friendly and courteous staff. Thank you!!!! | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Dolores LattanziI've purchased 4 vehicles from them. All services were great, even follow up in service dept! | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Diane KingI was so comfortable with my experience no pressure this is my second time buying a Jeep I highly recommend 495 Jeep | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Rody BThese individuals who are employed at 495 Dodge, know my car intimately. I place trust in them with my car, as they provide a solution to any issues that arise. The response from 495 Dodge is straightforward: I receive your assistance. | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Cindy RebidueRay is always very helpful when my Jeep is in for service. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Glenn LeMaitreService team is Absolutely Amazing! Friendly Professional and extremely Talented | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Shawn BouleyBest place to buy a cdjr vehicle, sales and service team is the best around! | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ GwGreat customer service with friendly, knowledgeable employees. Made the process very easy and smooth. Highly recommend! | Read Full Review6/28/2024 12:00:00 AM | DealerRater
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★★★★★ Kerri LavitaI was very unhappy with the service I received. I bought a preowned certified Dodge vehicle complete-with a Dodge extended factory warranty from an out of state Dodge dealer. This dealership at first refused to honor the Dodge warranty without paperwork from before my ownership, they only honored the warranty once the General Manage | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Jason LaVoieThe service manager we talked to was condescending , insulting, and acted like we was wasting his time. He accused us of manufacturing receipts and overall treated us terribly. There are dealers in the area that are kinder and treat us like humans. Go to a different dealer. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Nicole MI had an excellent experience buying my Jeep with 495 Jeep! | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Jessica CRay was great and kept me updated through the whole process! | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ George PilatoHad my oil changed,tires rotated and an inspection sticker done and it was a very reasonable amount of time ???? | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ John CoakleyVery good people to deal very friendly | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Johnnie OrtizAwesome work, love the staff, fast and accurate work, hat's off guys | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Larry dumasFriendly fast service. Highly recommend | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Lori SmerdonGreat service as always by their mechanic Mark W.. Highly recommend this dealership! | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Martin and KellyAlways a great experience at 495! I was in and out in no time for an oil change and tire rotation! Ray is always helpful when I need it! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Kynan ReidI just had my truck in for a long list of maintenance items. Everything was taken Care of very quickly and communication was great. I scheduled my appointment online and immediately starting getting Texts with next steps And expectations. Overall it was a great experience! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Lori SmerdonGreat service as always. Highly recommend | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ CjjjkBought vehicles there before and had them worked on there they are a very busy dealership | Read Full Review6/21/2024 12:00:00 AM | DealerRater
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★★★★★ Jonathan SmithGreat people. Awesome customer service. Will go purchase here again. Thank you. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ csedilleGreat experience, bill was very helpful and professional. Quick to get everything switched over. Highly recommend | Read Full Review6/17/2024 12:00:00 AM | DealerRater
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★★★★★ Iwona DelaneyKyle was my sales representative. He is very knowledgeable, personable and helpful. Highly recommend him! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Mindee OwensQuick, and ran car thru car wash too | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ John CabralThis is my second time getting a vehicle there and I've had overall good experience usually dealers are very shady crooked and the times it feels like they're really trying to F you over. Here they don't pressure you they allow you to do your thing allow you to shop. I went there I was able to look find a vehicle I liked everything g | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Richard Rapacki Jr.Fast scheduling and fast service. Very helpful staff. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Rae AkinsanyaTL;DR - Battery and Alternator needed replacing. 2-3 hour service charged as a 4 hour service - i had no energy for negotiation/questioning so maybe try if you do. Some vague researching consistently said 15-30min max to replace the battery and b/t 1-3 hours to do the alternator. I'm not a mechanic but 4 hours seems like overkill for | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ D GagnonAlways a smooth process in leasing my vehicles. Highly recommend | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Ashley FazioRay was super informative and helpful as he always is when I go in for any type of service. He made sure he got my car in quick and answered any and all questions that I had. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Nara HI went in to remove the speed limiter off my van. They were able to fit me right in and done the job within an hour. Satisfied | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ mark.gClean, professional, on time, friendly, helpful, will visit again and tell other Jeep owners about it | Read Full Review6/1/2024 12:00:00 AM | DealerRater
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★★★★★ Gavin Maxim5-31-24 I just had service completed to my truck for a minor safety issue. Once again the service team excelled on all. Thank you again Gavin Five star service, that's what I am talking about!!!!! every time I bring my 2019 Ram 1500 pickup truck in for service or just general questions I am extremely happy with the customer service | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Excellent DieudonneDon't waste your time with 495 dodge always miss diagnosis never follow up with customers and no return phone call service lines is a joke better if you walk in and you will see all service advisers is seating down doing nothing or even answer a phone call | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Dan SandlerShah and Billy and Mo and the entire 495 CJDR team treated me with world class service - a great car buying experience | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Michele CapenGreat group of people and easy to work with. Excellent Service! Another service done and another GREAT experience! | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Brian JudgeAlways look forward to getting my vehicle serviced at 495 Chrysler Jeep Dodge Ram. Thumbs up to everyone from parts to service, you guys do a great job! | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Lenny BanakosMet with RJ and was looking at a Jeep vehicle. I preferred 2023 model. They had a Jeep Renegade reduced, Jeep was combining the Renegade with another Jeep Vehicle to replace the Renegade. The price was good and I traded my 2018 Subaru Legacy 4 Door pretty much loaded for the 2023 Jeep Renegade. RJ was very professional in selling me | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Mark RasimowiczIncredible service and knowledgeable staff | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Michol GuilbaultService ++. Allstars service. Had a transmission update, in and out in 30 min and a wash! Can't beat it! | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Kevin WhippenBought my RAM truck here in 2019 with extended warranty. I have since retired and moved out of state but continue to have my truck serviced here. Have never been dissatisfied or had a bad experience with this dealership! I would highly recommend! | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Dana WatfordIt was easy to schedule, drop off and pick up. | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ K GDid not reset oil change light. Other then that service was good | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ John BalzottiKept me informed. Finished when they said it was going to be done. Friendly service. | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Brian DoughertyScheduled service thru Ray, he does a great job keeping you informed. Had an oil change and my brakes done | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Colleen ParrRay was fantastic keeping me up to date on what was going on with my vehicle ! | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Linda Mansfield495 Jeep Dealership , Lowell was amazing to work with. Extremely accommodating, friendly and easy. Had solutions for every question or concern in the most positive manner. Shout out to RJ who in my opinion, exemplifies the true meaning of great customer service and professionalism. Thank you 495 for a great experience. Left with not | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Karen MendozaEveryone is always friendly and professional The waiting area is very clean , love that they have drinks and snacks. Also very efficient. Washed my Jeep too! Highly recommend! | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Brian KinsmanNice and simple transactions and good communication. THANKS! | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Max HughesMy experience with Joseph and 495 jeep was enjoyable, smooth, and quick. I told him what I was looking for and what specific features I needed and he came back in 5 minutes with a couple of options. I had my car the next day and I love it. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Phillip CappellaThey were very prompt and helpful. I had my computer programmed to accept a trailer hitch harness. It works fine. I also had them check me key fob as it wasn't unlocking the doors. They checked the fob out for me and explained the fob needs to be replaced. I declined that due to finances and will be back in a couple of weeks to repla | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ Nicholas PavloskiTook car earlier than expected. Finished earlier than expected. Did all I asked and more for reasonable price. Washed the car too. | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Norman JailletAlways get top service at 495. Thanks Ray! | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Gary ChandonnetI've been doing business with these guys for years. From the sales staff to the service department and the ownership. They have always treated me right. From multiple leases to general repairs and maintenance, I always leave satisfied. Looking forward to many more future transactions. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Alisha SilvestroneJeep always is quick and efficient and provides great service | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ BARRY DRISCOLLMy third Jeep from 495 Chrysler, Jeep, Dodge, Ram. Always the best price and experience. | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ EUGENE KRAUSEWarranty recall on my new 2023 Jeep Compass Trailhawk. The Service Department took the vehicle in at the scheduled time and completed the work in a little more than 1 hour. Good job ! | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Wanda LougeeExcellent customer service. Everyone was extremely nice and my car was ready when they said it would be. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Cheyenne NathalieBobby and Shah were amazing. They were extremely helpful and patient throughout the entire process. This is my 3rd Jeep from 495 and I would recommend anyone in the market for a car to do business with them! | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ RICHARD silvioA couple weeks ago I had the pleasure of meeting Sean bouley at the 495 Chrysler Jeep Dodge dealership in Lowell Mass. I can't express deeply enough this young gentleman's work ethic professionalism in his demeanor for his job he is the service advisor which he does his job not only to the best of his ability but 120% every day. I've | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ Tom BradfordAlways go the extra mile to satisfy the customer. No secrets, always upfront and honest, excellent communication, always on time | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ George BernierGreat sales person Bobby Currie. | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Crzy 25No issues, went in for a Oil Change and tire rotation and was in and out inside of an hour. | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Chris HancockVery great very professional and talked me through all issues … | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ CqThe advisors are professional and courteous,. My jeep”s issue was serviced in a prompt manner. I would recommend! | Read Full Review4/20/2024 12:00:00 AM | DealerRater
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★★★★★ Linda TrabuccoService department is easy and fair to work with. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Kimberly LanteriNo problem with sales or service, but the Finance department is dishonest and will trick you into signing for products that they are “throwing in for free”. Then will charge you for them, and the GM will tell you too bad because you signed. Awful awful awful experience. Will never purchase another car again because the finance depart | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Dennis VolpeGreat, customer oriented. Nice experience. | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Paul VercelliniMy experience was awful! The communication was brutal I had to initiate all cummuncation to get any information. Truck was there for a week, when I voiced my frustration on no info to what was going on with truck I got a response of “you can come pick up truck if I want” which I responded that it itc was towed there! That’s enough of | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Debra PluchakThe wait was short and quick, everyone was friendly and I’m very satisfied. | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Xiomara bonillaThanks to the Jeep Services Department for the excellent service they provide us in the area, they are the best, friendly and attentive staff, I always recommend them. | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ ERIC FitzgeraldHelped me out with my daughter's first car by giving me the best price for my trade in and the salesman Bill was a great guy to work with I'll definitely be buying a new truck from them shortly | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ T. AbateI stopped in for my high roof cargo inspection without an appointment. I dropped off the van at 3 and was back on the road by 3:30. Much appreciated!! | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Marc BelliveauGreat service from start to finish | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ elizabeth ronayneThe best service department. They are diligent, courteous and dog friendly! | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Dave KotlyarGreat experience buying a new Jeep here! | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Steve SevignyEverything was smooth and professional | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ PallidunEngine light is back on again, after being assured recalled fixed it | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Tommy cross TommycrossIncredible good service. My sales person was helpful and caring for my interest. Happy to recommend your dealer ship and Joseph st brice.was really easy to deal with. I want to thank him personally | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Gary ChandonnetFast professional service as usual | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Ember FortunaEveryone was very helpful with the process of getting my new vehicle and was able to work with me on the lowering the price! | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Mike ArcherEasy to make an appointment. Fast and reasonably priced. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Jen DignanI love this service department! Ray and his guys are the best! | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Rachelle EliasThey were able to get my vehicle right away, evaluate the issue and provide me with an estimate within 24 hours. Ray the service manager was very helpful and responsive. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Andrea TrovatoSales Team is great! Very honest, good people! Fun and welcoming showroom. They were so kind to my kids and showed them around all the cars. Service is friendly and professional. Would highly recommend! | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ NotAJeepOwnerI haven't been there in years and no longer have a jeep. I don't know why I received this request. | Read Full Review4/7/2024 12:00:00 AM | DealerRater
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★★★★★ Lauren ProiettiGreat experience with Johnny in sales. Loving our new jeep! | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Ernie LVery friendly and helpful staff. Kyle helped me find the vehicle that fit my needs and stayed late to make sure everything was set up and in order with my new car. | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Julie SollingerOutstanding dealership to work with if you’re searching for a new car. Very accommodating to my needs and financial situation. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Yany PinaThey did a nice job following up with my service. Also, they we quick. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Edrice VincentPrompt and professional. Never any issues! | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Mark MilesVery nice folks. Accommodating and negotiated a fair deal. Closing & delivery were fast and easy. It was a very positive experience doing business here. | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Susan LynnI needed a key that had to be ordered (verified by calls to many dealers). Staff were polite and informative about process and cost. I was provided a time frame and the process was completed faster than expected. All staff were nice people which makes any retail experience better. | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Cynthia ZatlokowiczI had my jeep towed here after the dreaded check engine light flashed at me. They were able to quickly diagnose the issue and when i had lots of questions on pricing for the fix, they provided me with prompt responses. I would take my jeep here again, the service guy who stays later was great at helping me understand what was going o | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Rich DI really like the service department at 495. We have bought two or three cars from them over the years and they have always been great. Over the last year or so I’ve gotten frustrated with the service department where I bought my most recent car and decided to go back to 495. I will continue to stick with them for the work, speed and | Read Full Review3/29/2024 12:00:00 AM | DealerRater
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★★★★★ Stephen BluteGreat service! Made everything easy! | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Caroline KennedyMy Jeep Dealership experience was fantastic as usual. The entire staff I have contact with have been fantastic. So, this last visit went as I expected. Ray was so great with communications and is very personable. The whole building seems to be clean and welcoming. Good coffee too! Caroline Kennedy | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Ryan HallI had the pleasure of meeting and working with Kyle and Moe and the level of ease, care and efficiency which they handled my purchase after experience the exact opposite from other dealers was refreshing and very admirable. I have already begun to share with friends and family that if they are ever in the market hands down this is w | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ offpriddyJust recently purchased a 2024 Jeep Grand Cherokee hybrid thru 495 CJDR, my 5th lease vehicle with this dealership. Great staff and fantastic service. Entire process was very steam lined. | Read Full Review3/25/2024 12:00:00 AM | DealerRater
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★★★★★ Makayla NicklesPleasant to work with, very nice staff & an easy process. Shah (Manager) and Orlando helped us every step of the way. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Eric AntunezAbsolutely waste of my time! Came in for oil change and tire rotation. Received the oil change and got an air filter that I didn’t ask for. Went to leave and notice that the rear driver side tire that I came in for nothing was done about it and two of my other tires were low on air. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Greg MagnantEasy Saturday AM appointment, the guys were friendly & helpful. Was in and out for oil change. Clean welcoming facility. Highly recommend! | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Richard LeighYour place of business is warm, comfortable, clean and very well organized.Being My first appointment, My Service Man ( Ray ) assured me that my vehicle is in Professional hands. If I had questions, he was there for me. That’s Peace of Mind for My Very expensive investment. The service was done properly and in a timely manner. Thank | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Tayna PillotRJ was super nice and helped me figure out my options and was very informative. Definitely recommend seeing him. | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Joseph PowersVehicle was treated professionally and repaired well. Would recommend. Service guy Ray was a really nice down to earth guy. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Richard LeighYour place of business is warm, comfortable, clean and very well organized. And My vehicle was serviced properly. But, the personnel while checking in and checking out was not very friendly. I almost felt like I was bothering them. They must have been having a bad day ( it happens) I’m Thankful for your service….. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Michele CapenGreat group of people and easy to work with. Excellent Service | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ natalie zompaFast and precise customer service. Arjenis was amazing. Finance was great. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Clinton SmithI bought new Ram pickup, had a great experience. Everyone was easy to deal with. Bill in sales did a great job. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Ryan McIverKiller buying experience all around! Way to go Shah and Joseph! We love our new Wagoneer. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Roger GoudreauI had a good experience at 495 Jeep. Oil change, tire rotation and inspection sticker were performed in a professional manner. Car was ready at the time I was told it would be. A shoutout to Ray for his professionalism and great attitude. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ brianjudge3495 Chrysler Jeep Dodge Ram exceeded expectations as usual. From their parts department to their service department I found them to be friendly and professional. | Read Full Review3/20/2024 12:00:00 AM | DealerRater
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★★★★★ Joseph MarifioteShawn in service was a pleasure to work with. Welcoming and very prompt. He gave me an estimated time of completion on service and hit the mark exactly. | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Matt MarfioneMike in service was truly amazing, I showed up without an appointment for an issue with my Ram. He had the truck diagnosed, informed me of what was going on and put me in a loaner. Great experience. | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ joseph lahoodSo far I liked them. Pending deal..Actually just came from there had an intermittent clunk on my truck. They took it right in. Gave me a Uber to and from. Checked out truck thoroughly. Mike my advisor was reasy and efficient. Kind of wish I had ordered the truck there. I'll definitely be back as I keep my trucks awhile. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ djbelk2Bobby and Mo were AWESOME. Very polite and easy to talk to. Best stress free atmosphere to buy a car when we sat down and talked to Bobby and Mo. | Read Full Review3/12/2024 12:00:00 AM | DealerRater
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★★★★★ Chris DonahueWent here because after researching what I wanted they had the best selection to browse in person. Arrived shortly after they opened (no other customers there) parked right in front of main entrance stood outside my vehicle for a few minutes then started to go look at the wranglers was out looking at the wranglers for about 10 (so | Read Full Review3/10/2024 12:00:00 AM | Google
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★★★★★ Danny GThe service was good and the price of my new jeep was a good deal, but I'm still waiting for them to email me documentation for the CPO power train warranty. | Read Full Review3/9/2024 12:00:00 AM | DealerRater
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★★★★★ Danny GStill waiting for my three year power train warranty info that was supposed to be emailed to me today that was not in the folder that was giving to me upon purchase of my vehicle. | Read Full Review3/9/2024 12:00:00 AM | DealerRater
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★★★★★ ChrisWent here because after researching what I wanted they had the best selection to browse in person. Arrived shortly after they opened (no other customers there) parked right in front of main entrance stood outside my vehicle for a few minutes then started to go look at the wranglers was out looking at the wranglers for about 10 (so at | Read Full Review3/9/2024 12:00:00 AM | DealerRater
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★★★★★ Corey WilliamsGreat experience! Ray was fantastic! | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ cody.robsonAlways great service at 495! They’re professional, friendly and quick. I’ve purchased two vehicles from them and have done all my services with them since. | Read Full Review3/6/2024 12:00:00 AM | DealerRater
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★★★★★ Jja0207Brand new truck. Not one scratch on it. They used torque gun on rims . Scratched the crap out of rims. | Read Full Review3/6/2024 12:00:00 AM | DealerRater
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★★★★★ James Clark (Clarky)Fantastic service. My service Rep Ray was awesome. Best Rep I’ve had in a long time from any dealer or manufacturer. He was very kind and very engaging. Unfortunately though because of the amount of ridiculous breakdowns of items now and before this, plus the rust for a 5 year old truck I am starting to question if I’d ever buy anot | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Gavin MaximFive star service, that's what I am talking about!!!!! every time I bring my 2019 Ram 1500 pickup truck in for service or just general questions I am extremely happy with the customer service I receive. Mike is extremely professional, and always supper helpful. I applaud Mike and want to personally thank him very much for making ever | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Joseph PowersVehicle was treated professionally and repaired well. Would recommend. | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ djbrayI bought a Grand Cherokee, my salesman RJ was extremely knowledgeable of the vehicle and cater to my needs. I will Definitely recommend this dealership. | Read Full Review3/1/2024 12:00:00 AM | DealerRater
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★★★★★ chrismillerGreat team approach, buying process was very easy. Will use them again in the future. | Read Full Review2/28/2024 12:00:00 AM | DealerRater
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★★★★★ bradI had never been to this Jeep dealership. I dropped my car off the night before for an 8:30 am appointment. They contacted me first thing in the morning and said would let me know the issue. They contacted me an hour later and said that the problem was covered by some plan I purchased 8 years ago when I bought the vehicle - from anot | Read Full Review2/28/2024 12:00:00 AM | Google
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★★★★★ John McNeiceI met with Jack DiPietro. He was very knowledgeable about cars and the dealership as a whole. He helped me buy my Jeep and had everything squared away for me in 10 mins. I highly recommend checking out this dealership if you’re not looking for the run around while car shopping. 10/10 stars if I could. | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ ShirleyGreat service! So glad I decided to purchase my vehicle there. | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ Kimberly Tierney-HonanTop notch experience from start to finish! Billy T. and all of the staff were friendly and easy to work with. | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Peter BotzkoBest experience I’ve had getting service on my Jeep Wrangler by far. I had always had issues at Lawless in Woburn, the last time they had my vehicle for 5 days and no one had even looked at it. The team at 495 Jeep Chrysler Dodge were very professional, got me in and diagnosed the same day and was able to get my car back the same d | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Paul RingwoodStaff was accommodating, courteous, explained clearly the problem that I was experiencing with my vehicle and was able to correct the problem in a reasonable amount of time | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Karl ServideoI walked into 495 jeep and was heated right away. Kyle and his manager helped me through the whole process making it a easy as possible. This was a great experience and will definitely make me go back to 495 jeep again. Kyle was very helpful and answered all my silly questions and his manager did the same. This is how it sol | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Beatriz NunesStaff very friendly, and they really tried to help me even when I couldn’t afford the price at the moment, thanks ray | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ Patricia StreinService was great, did not have an appt, and they were able to see me. | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Bill FosnightHad to drop my truck off without appointment due to noise. Mike in Service did a great job getting me in and fixed up. I take very good care of my truck and always receive it back clean and with no issues (unlike other dealer who manages to add love dings). | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Carolina VaraoI have serviced my Jeep here for 6 years and they have always taken great care of me! I can count on them for everything, thank you 495 and Ray! | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ KA RichardsRJ was friendly, knowledgeable and made purchasing my Jeep a good experience. I’d highly refer him to anyone looking to purchase a new car. Jack also made the paperwork signing a breeze. | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ madison petersBrought my car in for a recall they said the parts were on backorder could be 6 to 8 weeks they called me that week with the parts in and had it fixed in one day! | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ psomosjI always like the work they do in a timely manner. Employees are very friendly and there is always a snacks to eat while your waiting. | Read Full Review2/13/2024 12:00:00 AM | DealerRater
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★★★★★ Michelle WrightQuick easy and as always was treated very nice! | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Danni YanoffGreat customer service! Left so happy seri by the duck in my jeep!! | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Brian B.After waiting 4mos for a new USB port to get installed it worked for 1 day. Service advisor said he needs to contact Chrysler for support...that was 2mos ago. I was told the wait list at the body shop for fixing my paint defect is completely backlogged. It will probably open when my warranty expires! 1 ? because the staff is courteou | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Karen CoupalProfessional- Polite. Service Department is top-notch. Mike was helpful and very accommodating. Highly recommend them. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Kellie McHughGot me in quick and Ramon diagnosed the problem and got my Jeep back to me quickly with minor issue resolved! He also communicated we me from start to finish, Great job Ramon!! | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ reneeExcellent service, all the staff is very friendly , waiting was very clean and full of snacks, loved that. | Read Full Review2/7/2024 12:00:00 AM | DealerRater
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★★★★★ Tony NievesPhenomenal service, great stuff, been servicing my truck for 3 years, the only place I'll ever take it get serviced! | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Cari-Ann EdwardsService department, including communication about services requested and recommended were excellent. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Cara LottThe guys were great. Very kind, kept me informed on progress and the appointment didn’t last long at all. It was for an oil change, inspection, new tires and alignment. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ millcitytonyVery pleased and satisfied with quality and friendliness of the staff! Michael goes above and beyond what is expected! Always friendly, very attentive to our concerns and questions | Read Full Review2/3/2024 12:00:00 AM | DealerRater
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★★★★★ Ann OgdenIt is convenient, they always leave my vehicles clean. I do not like having to go online to book an appointment & not get a real person to confirm said appointment. Then find out whenI am finally there, the computer has glitches. When I call for an appointment, they then text by automation & waste my time. They did not return my call | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ edwin gonzalezGreat service thanks ray for your help | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Brian HoldenFriendly staff, nice waiting area. Great visit overall! | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Dominic JollyRay was super helpful was in and out with my oil change | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Tara JeanThe service at 495 CJDR is always wonderful. Quick and easy, making an appointment and doing the work! | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Lauren LavalleeAlways a great experience here! Super knowledgeable and give you honest recommendations | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Jean-claude DavidWhen I got my car back after them doing a oil change my water bottle went missing I my was one of the big jugs now I’m sure they placed it to the side to do w/e they had to in my car but at least put it back in my car so yea bad experience | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Susan KoningThis dealership has been the best dealership I have ever dealt with. Mike in the service department made me feel right at home. Thank you. | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Doug BarrowsFriendly, helpful salespeople, my purchase was a breeze. I was in and out in an hour. Minor issue with paperwork the only reason not 5 stars | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Bill TirrellExcellent service highly recommended | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ plbbarNever have to wait. Friendly. Efficient there is a clean waiting area and friendly staff. | Read Full Review1/27/2024 12:00:00 AM | DealerRater
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★★★★★ Vader71999HPFP recall needed to be done and part was months away from most dealership. Another customer wasn’t able to make his appointment so 495 got me in to have work completed. May have a future permanent customer. Cashier gal gave my daughter a toy rubber duck which made her day. | Read Full Review1/27/2024 12:00:00 AM | DealerRater
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★★★★★ JohnWas able to get appt - was in and out and did what I asked and gave recommendations - | Read Full Review1/26/2024 12:00:00 AM | DealerRater
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★★★★★ Erika VirellaRay went above & beyond for me! | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ John HeathRay and the service tech provided excellent customer service. I was kept informed at every step from the diagnosis of the problem to completion of the work. I will continue to use 495 Jeep for all preventative maintenance and any future mechanical issues. | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Marshall Marice495 Jeep was amazing, I took in my salt crusted Jeep for an inspection and rotation when they gave me the keys back they wowed me by washing my car, such great service. | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ guzmandaniel27Excelente workers excellent service very professional thank you very much for the crevice which may trok | Read Full Review1/25/2024 12:00:00 AM | DealerRater
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★★★★★ Alejandro DiezAwesome, and Professional Costumer services, my advisor deserves and A+++ doing his job even trying to increase the price of my bill by offering more than I requested…( I own 3 jeeps and always they suggested 2extra services. Fuel service and break fluid exchange and extra $500 to $ 800 on your bill) quint chance or just the way to g | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Jarrod CroninWent in for first service. Process was quick and service staff was helpful. | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Dan Ford-HuntNot sure why I have a warranty if the dealership will only pick and choose the work they want to do. My rear defroster is not working and should be/is covered but the dealership can't/won't do the work because "it'll take too long" and "we're really busy". Nice people in leadership however, clean building and waiting area. | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Victoria LeeBrought my 2021 dodge ram dually in for a new transmission. Ray is my service advisor. He took care of everything and we got our truck back in 2 weeks!! Thank you so much Ray for your awesome and speedy service! Highly recommend 495!! | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Jennifer RappoliThis was my first service on my 2023 Jeep Wrangler and it went perfectly. The service guy went out of his way and added my extended warranty information into the notes section for me. Thank you | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ API went to 495 Jeep because I leased my current jeep from them. I couldn't believe how unhelpful they were. Such a disappointment because my first experience was so great. My current jeep is selling for $38,000 at multiple dealers. They offered me less than my lease buyout of $26,000 and offered to more than double my monthly payments | Read Full Review1/21/2024 12:00:00 AM | DealerRater
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★★★★★ Michael GoughThis dealership is amazing. I received the best service ever from Service Mgr, Ray Arocho. I plan to recommend 495 Chrysler Jeep Dodge to all my friends. I plan to buy my next Jeep from them as well. Thank you Ray | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Bill CoreyRay was great, had me checked in quickly. Updated me with a quote and when I ok’d the quote. Had my vehicle finished and notified me it was ready to be picked up. | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Bug manThings were going well until they got my credit score. Well I have to go get a job soon and earn money for my score must be really low. | Read Full Review1/16/2024 12:00:00 AM | DealerRater
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★★★★★ christacarmenI had the best help and fast service from Bobby while getting my new Jeep. | Read Full Review1/15/2024 12:00:00 AM | DealerRater
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★★★★★ Brandi LynchI recently worked with RJ while purchasing a 2021 Grand Cherokee. He was knowledgeable, professional, and never made me feel pressured about my decision. The whole process with him was great! | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ Francisco GonzalezBest best experience ever | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Michol Guilbault2nd. Oil change. Again, excellent service and over all 100+ % satisfied. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Robert SmithAlthough the repair was covered under my extended warranty and they did get my jeep in when they said and it was ready by Friday, when I first arrived to drop it off I was taken back by the lack of professionalism. I waited outside the bay door expecting someone would notice and open it so I could pull in. After sometime of waiting I | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ mannyc66Nice helpful to customers recommending to any one wants to buy a car ou service | Read Full Review1/8/2024 12:00:00 AM | DealerRater
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★★★★★ J RGreat people. Salespeople don’t pressure you but are there if you need them. Very knowledgeable. Had some extra things installed that I wanted. Prompt with getting parts, setting appointment and very patient for me to pickup when I was running a little bit late. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Tommy BishopGreat experience. Joseph helped me get the right car with all the ad ons I wanted, and at an appropriate price point. He went above and beyond to show me a variety of cars until we found the right fit, and he was efficient with the paperwork and registration process so I could take the car home the same day. The whole team at 495 Jee | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Diego PinzonNice people. Good service, prices are reasonable. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Justin SheetzSort of a weird setup they got here. I took my car in for servicing twice and it was wildly expensive (sort of expected for a dealership unfortunately). They also did an oil change for me and I didn't have an oil leak in my car until the day after that... then they charged me 2 grand to fix the oil pan they destroyed... avoid this pl | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Ashley.gouveiaAlways great service! Brought my car in for an oil change and a sticker. Always get taken care of here with the best service. Even got a car wash! | Read Full Review12/28/2023 12:00:00 AM | DealerRater
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★★★★★ Jonathan RaymondArgenis Reinoso (RJ) was in charge of setting us up with a Jeep Grand Cherokee Altitude. Let me just say, I couldn’t think of a more respectful, thoughtful and hardworking person than RJ. The customer service was great and the experience from start to finish was PERFECT! This was a unique situation because it was a Christmas Gift ( | Read Full Review12/26/2023 12:00:00 AM | Google
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★★★★★ Silvani VejarSuper easy to make/modify/cancel an appointment. The staff is usually friendly and they have a very nice waiting area filled with snacks and drinks. I went in the Friday before Christmas, so I'm sure they were busy and they missed a few things with my car. I went in for an oil change, tire rotation, and 23-point check up. Last time I | Read Full Review12/24/2023 12:00:00 AM | Google
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★★★★★ Wayne PuglisiFixed an issue with transmission in a day. Provided a car for me while work was being done. Fast, helpful and efficient! | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ Claude TozierShawn was very helpful with the service of my car. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ slgraphics Inc.Rip off diagnostics. Cost me $300. It hurts me when I knew I got rip-off. And they gave me the price of the repair that would cost half the price of what my car is worth = 3 months of my paycheck. Who can afford $5,000 of repair? I’ll go to a nearby shop that can do 1/4 of that price. And they look very sketchy. Nothing is pleasant a | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Fran PetriconeQuick turnaround. Clean comfort waiting area. | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Denis GerriorDid everything that I asked, topped off fluids. GREAT! | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Michael FlanaganI broke down on 495 and they got me in quick! The staff was great and extremely communicative. Would highly recommend. | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Matthew LutherRay was amazing!! He followed up with me even while on vacation and made sure my van was repaired as quick as possible. I am a very happy customer ???? | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Ryan CunninghamI would not recommend using this service department. I have a brand new 2024 Jeep Wrangler 4xe and there was a mechanical problem. Because I just moved from Baltimore where I bought the car. The service department looked at me and said no dealer in this area will touch that car because of the mileage (677 miles).This is an absolute o | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Hank NaguibHad a great experience buying a car from them , the sales man was very helpful & answered all my questions. The financial manager was great , he went through every little detail with me , very nice guy . All & all , it was a painless experience | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Fardad MobedThe staff are very knowledgeable, honest and extremely attentive. They are not just trying to keep the high quality but improve it on every opportunity. I have been to many family run businesses but at this place you truly feel like a family member on every visit. I have highly recommended 495 dealership to everyone because I feel th | Read Full Review12/17/2023 12:00:00 AM | Google
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★★★★★ Brianna2007bdExcellent right off the bat. Everyone took the time to make sure everything was going good! I would rate them as a 10 all the way!! | Read Full Review12/17/2023 12:00:00 AM | DealerRater
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★★★★★ Danny CeeBest place I’ve ever bought a car. No hassle all around from salesman to finance to general manager. And NO PRESSURE either! Thanks Shah and Bobby | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Big PartyShawn in Service was great! They were able to get my truck back to me faster than expected. I will ABSOLUTELY be going back for service and most likely buy my next vehicle there as well. | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Robert BraceyThe service I received on my last visit was excellent and very timely done. I and out quickly. | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ ryan bealMike and the service technicians were amazing they went above and beyond to make sure they diagnosed the issue we were having with our 2022 Wagoneer series III and solved it. | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ Sandra hendersonI want for and oil change and tire rotation. Now I need brakes. All and all very happy with the service. | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ Glenn D'AvanzoI had 2 recalls to perform on a used vehicle I purchased privately. I reached out to multiple dealerships and this was the only dealership that had the parts in stock and willing to perform the recalls within a week without making me wait 4 months like the other dealerships in New England. Professional and courteous throughout the d | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ SpernoThe dealer ship was very professional. Did everything they said . Everyone there was very professional | Read Full Review12/4/2023 12:00:00 AM | DealerRater
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★★★★★ Charles Tenney495 Jeep is awesome. Found a 2024 Jeep Rubicon X 4xe at a great price. First time with an electric Wrangler and I love it. Very sure footed and fast. Get yours before the $7500. Federal rebate goes away. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Todd CaspariusRay in the service department provided stellar service. I have not come across a more professional and friendly rep in a long time. He made the process extremely enjoyable and over.exceeded my expectations. If you have internal merits and awards, I would highly recommend him for it. | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Martin and KellyAlways a great experience at 495! | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ David GJack was helpful start to finish and willing to field all of my questions when buying out my lease. He helped me better understand the process and gave me options and took the time to help me understand these options. The process was quick and painless. | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Sig AngeloProfessional and prompt job, I was updated with a Courtesy call when work was completed | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ nancyaspellOnly my second time using them . This time was for an inspection sticker. They completed the inspection and I was on my way. | Read Full Review12/2/2023 12:00:00 AM | DealerRater
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★★★★★ TMilHynOutstanding service department. Fixed brakes and ebrake under warranty bc it was caused by seal leak. | Read Full Review12/2/2023 12:00:00 AM | DealerRater
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★★★★★ Mano OumI had a snapped drive shaft, and honestly was not excepting to get my car back in about a week or so due to parts and etc. It was a shocker to get a call and told that my car was ready to pick up… that was awesome and I really appreciated that Ray took the time to work on the car and get it up and running for me. Thank yall for getti | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Charlie CerulloAbsolutely positively the best dealership i've ever been to they really care about their customers | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Clifford KinneyThe service dept was very helpful | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Chinedu OchinI am completely satisfied with 495 thorough and expeditious resolution of my car’s problems….nil complaints. ?? | Read Full Review11/23/2023 12:00:00 AM | Google
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★★★★★ Tito DiazThe entire staff was very professional and helpful during my visit. | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ gary carlsonExcellent work. Service person checking my truck was very polite and courtesy. The Service itself was great quality and job got done very quickly. | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ promopoochCourteous, Professional, Honest. From service tech Mike to Service Manager Ray and staff. Thank you! | Read Full Review11/19/2023 12:00:00 AM | DealerRater
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★★★★★ Leo FalardeauI had another incredible experience working with RJ and shari. I would without hesitation recommend 495 chrysler jeep and dodge ram . My wife is on her 3rd jeep and this is my second vehicle with them every time it's a seamless transaction. 10 thumbs up for the crew at 495... | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ PkA long time customer of this dealership, I was very disappointed in the most recent servicing of my vehicle. I made the 9:30 am appointment on line for a routine oil change and tire rotation, a request to diagnosis the reason for continued pulling upon acceleration, a battery assessment and to determine why the check engine (MIL) lig | Read Full Review11/18/2023 12:00:00 AM | DealerRater
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★★★★★ Maggie MedlinI wasn't pleased with the service at all.i asked questions about my vehicle and they didn't give me the right answer,and they seemed frustrated,as if I was a bother.While in the waiting room I can hear them all joking and singing happy birthday to a coworker.When my car was ready they couldn't take the time to tell me where my car w | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Andrew PappastergionEasy scheduling and prompt service. Clean and comfortable customer wait areas. Service advisors pleasant and helpful! | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ OnyealilamF ChidoroMy tire pressures weren't properly inflated to winter settings. | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ Destiny LaneOverall had an excellent experience! They were only booking out a week when I called to schedule an appointment (which is super reasonable in comparison to other dealers in the area right now) but I was having a major safety concern (death wobble) with my Jeep and they squeezed me in right away! | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Sharon McnultyI only bring my Durango here. Fast reliable service, very professional! | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Matthew SherwoodGreat service !!! My last three vehicles have been serviced at 495 CDJR . I have always been treated well. The staff have always been friendly courteous & honest . I would recommend their service dept. . | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Mark StanleyThe repairs went well and they contacted my warranty company, getting everything covered, savings me almost $1900.00! The one issue is communication. I left several messages and never received a call back. I had to physically go there to find out what was going on. I was not informed the vehicle was ready for pick up. I found out onl | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ CSheaThe process from start to finish was quick and easy. Everyone I interacted with was very friendly and knowledgeable and made the experience seamless | Read Full Review11/4/2023 12:00:00 AM | DealerRater
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★★★★★ Nick m3 start because my initial appointment was not a good experience. But they definitely redeemed themselves on the second appointment as everything I asked for was finally done, and in one day. My feedback is, if you don’t have enough staff, then don’t overbook and hold on to people’s cars for days and give the impression that it’s be | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Dave SOther than the massive up charging, service was Ok | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Shannon WalshVery helpful and friendly! I'm so glad that I stopped in. I picked the right dealership! Delicious coffee too! | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ Tanya DarochaAlways a great experience at 495 Jeep! They are quick and thorough with services and staff is very welcoming | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ krenaud3668Very nice website, quick response, friendly no stress atmosphere good selection would do business again with 495! | Read Full Review11/3/2023 12:00:00 AM | DealerRater
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★★★★★ Katie WarnerI've had nothing but great experience w 495 Jeep Service. So much so that I travel to them because the Jeep dealership near me is not up to the standards 495 Jeep is at all. Not to mention the staff at 495 Jeep go out of their way to make sure you have a great experience and just a pleasure to talk with. | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ wolivieri21Took a little over and hour for an oil change and tire rotation. It was busy but got me out in a decent time. | Read Full Review11/2/2023 12:00:00 AM | DealerRater
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★★★★★ Ali FarsidjaniAwesome service. The manager, Ray, is a great guy - took care of me when I was in a pinch and personally followed up with me to keep me posted on updates/parts/etc | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Ellen CrawfordBroke down at the supermarket across from 495 Jeep. They came over and jumped the battery so I could drive it to them. They had me on my way in no time. Thank you. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Mary MortimerCouldn't be happier. Everyone was super friendly. I had the pleasure of working with RJ and Jack and they made the experience stress-free and delightful. Both worked very hard on making it work for me and finding me the right car for me and my kids. I would give more stars if that was an option. Thank you so much guys for making it | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ John McanistanService department was excellent | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Renato De OliveiraGreat service and friendly staff. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Kathy WalshAlways professional keep informed Of service and costs.prompt response Great personal working there.thank you | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Edrice VincentPrompt and professional as always! | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Steve ByamDid everything they promised and got it done quickly! Great service! | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ elizabeth ronayneThe Service team is amazing. Very professional and felt like concierge service! | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ rody5We're part of a great family "495 Dodge". Where the service isoutstanding, and the atmosphere very professional. | Read Full Review10/26/2023 12:00:00 AM | DealerRater
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★★★★★ Disappointed by BehaviorParts manager in frustration stated “that part was already on its way and he cancelled?!?!” His body language and tone obviously showed anger and discontent while handing the cancellation to the customer. Customer left calmly but was saying “I am not coming back and will find other facilities from now on.” Lesson: Parts manager shoul | Read Full Review10/25/2023 12:00:00 AM | DealerRater
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★★★★★ Bonny SmithVery pleased with our experience with your Service Center. All staff from your receptionist to technician treated us with respect. We would definitely recommend your dealership to others. Thank you so much. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Chris MacBlaneUpdate....,. I was contacted and the matter was resolved.... I'm loving my new Compass.. Truly am... I'm NOT loving the fact that I have to keep calling to find out why they have not paid off my previous leased vehicle that I turned in at the beginning of January.... The cashiers check that was put in the mail 10 days ago stor | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Douglas FinneganEvery aspect of my visit was amazing. Mike and Ray Sr. Couldn’t have been any better. The snacks provided are amazing. I highly recommend this service department. Exceptional. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Adam SmithWe were on a multi state trip and had a wheel sensor go bad sending our ABS and traction control system into a fit. Lost power on the interstate. This dealer had the part and were able to fit us into their busy schedule so we could be back on the road! Thank you! | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Shawn DonnellyI have a Jeep Wrangler, I had a transmission issue and they were able to recreate the problem and fix it in a timely manor. | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Ashley FazioRay was super informative and helpful as he always is when I go in for any type of service | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ J RGreat people. Salespeople don’t pressure you but are there if you need them. Very knowledgeable. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Michael FiatoPrompt service and friendly staff! Clean and welcoming waiting area. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Kathleen BellThe service department of 495 Jeep Chrysler is wonderful to work with. They are very professional and act promptly. I have purchased several vehicles from them and I always return there for my services. I highly recommend them as a car dealer and as a service center. | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Eric St. LouisGot done what I asked. Waited over a week for a two day job do UAW Strike. I should have know. And then because it was done at a dealer and dealer parts price was astronomical. Over all service kept me informed. | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Nicole Veno495 Chrysler always goes above and beyond to get our cars serviced in a timely manner. Check in is quick, easy and pleasant. The fully stocked waiting room is comfortable with wifi, a TV, and beverages. Very good customer service. | Read Full Review10/19/2023 12:00:00 AM | DealerRater
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★★★★★ Charlie moisakisJust got hung up by Ray in service because he didn't address 2 TSB's on my truck. He did one and said they didn't have time to do the other. When I asked to speak to his manager he said he's not here and hung up on me. Last time i'll be brining my truck here | Read Full Review10/19/2023 12:00:00 AM | Google
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★★★★★ Joe mastoneMike Glover was excellent. He set up my appointment and explained the results of my service | Read Full Review10/18/2023 12:00:00 AM | DealerRater
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★★★★★ Jonathan TerreroBest car buying experience , love my brand new 2023 Grand Cherokee L. Explained everything I needed to know about the vehicle and answered all my questions. | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Rolling StoneService advisor Ray Arocho was extremely helpful in making it possible for the affordability to help with the repair costs. Thank you Ray and your associates!! | Read Full Review10/17/2023 12:00:00 AM | DealerRater
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★★★★★ AwtragerService and communication were excellent and clear from start to finish. The entire process was smooth, enjoyable and timely. My Product Specialist, Bobby Currie, remained focused and attentive, answering all of my questions with just the right amount of detail. I would absolutely recommend this dealership and Product Specialist to o | Read Full Review10/16/2023 12:00:00 AM | DealerRater
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★★★★★ luckyleo75This place sucks! A bunch of gangsters walking around the place with their heavy Boston accents. It’s too much to list on this review post, but stay away because they’ll find everything wrong with your car when you go in for an oil change or an inspection. | Read Full Review10/16/2023 12:00:00 AM | DealerRater
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★★★★★ TheDealerraterThey offered a laughable trade in value for my used ram. 5000 less than anyone else offered. I would do your homework and make sure you are getting a fair value for your trade in. They clearly don’t value the product they sell if they won’t offer much for trade in for it. The manager never even came over to talk to me!!! | Read Full Review10/15/2023 12:00:00 AM | DealerRater
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★★★★★ ron trammellThere were no issues. Excellent service. Thanks. | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ Robert ReddingWent for an oil change and tire rotation 4stars....tried to get me install a cabin filter and engine air filter $$$$200.00. Auto Zone $40.00...zero stars for that move......last visit 10/23....headlamp not working, was told$$$189.00 diagnostic test....local mechanic, changed bulb $30.00 ....don't bother with this place unless you ne | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ Lilly RBeen going there for service on my car for 5 years never hd an issue. | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ Dave RomanoRay from Service was ?? Professional and was able to resolve all my issues. He contacted my warranty company to make sure I was covered for repairs. Repair completed on time. Reliable and explained the repairs directly to me. Definitely the best around. | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ ClydeGreat dealership. Friendly and easy to deal with. RJ was a pleasure of a salesman | Read Full Review10/6/2023 12:00:00 AM | DealerRater
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★★★★★ Jim KDave in service was outstanding . He explained the process and did I great job with his follow-up . Dave was definitely customer centric | Read Full Review10/5/2023 12:00:00 AM | DealerRater
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★★★★★ Glenn LeMaitreRJ is Fantastic! If you are thinking of Buying or Leasing He’s the one to talk to ?? | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Michol GuilbaultGreat place. Good help ( and they were actually helpful!) Didn't sign on Sunday, but was back on Monday, signed and now own (rent from the bank) a 2023 Jeep Compast. | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ JorgeSmooth transaction . Got exactly what I wanted . The whole staff is friendly . Bobby was the salesman couldn’t ask for anyone better . Great service ! | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Wally SmithMike at 495 kept me up to date and provided cost estimates to repair the rodent damage. Their service shop technician did a great job. | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Lisa ManupelliThis is as by far the best experience we have ever had with leasing or purchasing a vehicle. Being open on a Sunday and dealing with Kyle was a plus! We went in explaining what we were looking for and found hat we could afford and Kyle made that happen. That never happens and we were over the moon how great this experience was. | Read Full Review10/3/2023 12:00:00 AM | DealerRater
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★★★★★ Ad KajumbTook my Doge Nitro in for a air bag recall fix.. The place is very nice and has a comfortable waiting area, and the people are nice.. However, I still have the airbag light on the dashboard..& it’s driving me nuts when it keeps alarming on & off. And I wonder if it was fixed or not. Although, I was told upfront that it might not come | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Neil MacDonald (Scootsmahboots)The 495 Jeep sales team is great. They are honest and helpful throughout the whole process of making your vehicle purchase. They are timely, and will have everything ready for your new vehicle very quickly. | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Tom BradfordAlways go the extra mile to satisfy the customer. No secrets, always upfront and honest | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ Angelito S. Cruz (Lito)I came in to have an oil change for my truck thinking express service was still an option; but, to my disappointment, was told express service was no longer done. Inspite of that, Shawn the service advisor still went into the service area and checked if I can be accomodated. My oil and filter change was done in no time and with a dis | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ John Del PonteGreat place friendly people only place I go for service | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Big Top Party RentalService department was fabulous! Sean could not have been any nicer. What great customer service thank you! | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ 7michaelleblancBill was helpful professional and knowledgeable as was Mo they made this the best truck buying experience I’ve ever had | Read Full Review9/28/2023 12:00:00 AM | DealerRater
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★★★★★ Guillermo AlvarezIt was super fast service, nice. | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Tommy FisherEveryone was great down there. RJ was a great salesman. Listened to what I wanted and didn’t want. Didn’t try to push anything out of my price range on me. Everyone in the finance office was great too. I had a specific number in my head to make this work and those guys stuck to it with me. | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ ezezim17I got a Ram 1500 about 6 months ago and have been looking for a place to get my service done. I am happy to say that I found the place. 495 Chryser Jeep Dodge Ram was awesome. My service advisor Michael Glover was great and knowledgeable about my truck. I brought my truck in for an oil change and was in and out in 45 min. Their waiti | Read Full Review9/27/2023 12:00:00 AM | DealerRater
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★★★★★ Edward MartelThe service department is excellent. No surprises, honest and fair. | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ E ZimI got a Ram 1500 about 6 months ago and have been looking for a place to get my service done. I am happy to say that I found the place. 495 Chryser Jeep Dodge Ram was awesome. My service advisor Michael Glover was great and knowledgeable about my truck. I brought my truck in for an oil change and was in and out in 45 min. Their wait | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ ryan bealGot service for oil change recall and tire rotation got the Wagoneer back and there was a terrible s vibration while driving on the highway called to have them check the balance they said the next opening was weeks away and it take 2hrs to balance tires we spent $60 to have them Balanced at a tire store which took less than 1 hr. S | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Scott XThe work was done well and quickly. The employees were professional and friendly. The only issue is I placed 6 calls to the service department. Not one was answered so I had to leave voice mails. No return calls. I had to speak with General manager to verify my appointment and to say what I need done. He then had to speak with the s | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ Bill PlaistekI will rate this once I receive my refund for a tire I had to purchase. I have a road hazard warranty and I should have not had to pay for my tire. | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ Julie PrentissThey were very responsive in diagnosing the issue and fixing it. Great service abs great communication from Mike :) | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Rebecca and John ChronisWe bought our car within 2 hours. Staff was friendly and attentive and we're very happy with our purchase. | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Brian JudgeService guys were awesome, they went outa their way just to make sure i was completely satisfied with my service. Five stars isn’t enough, I would give them a ten star review. | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ maryannec9Our experience was amazing, we loved Bill, he helped us make a decision immediately on a new Jeep and Jack also was amazing!!! We are completely happy with our decision to come into this dealership | Read Full Review9/21/2023 12:00:00 AM | DealerRater
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★★★★★ anthony courtoisExtremely helpful and easy to work with | Read Full Review9/19/2023 12:00:00 AM | Google
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★★★★★ Whhjr1959Safety recall and tire issue resolved quickly and efficiently. Didn’t have to wait too long, nice waiting room. | Read Full Review9/18/2023 12:00:00 AM | DealerRater
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★★★★★ Bret MillerGreat communications and they did a great job | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ Kyle BordencaTypical sales. Friendly, but something seemed off with the rep i dealt with. To quick to make a sale but not willing to completely listen. I walked because what i was looking for wasnt there and not willing to budge. I know autos as well as sales myself. But if tbey reslly wanted the sale the #s would have been where i needed them no | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ pad256The sales and service are impeccable. They go above and beyond expectations every time. I find there services to be very competitively priced compared to local oil change chains, as for tire rotation look elsewhere $40 I think is to high for this service. They look though any potential warranty issues or recalls to keep me up and run | Read Full Review9/16/2023 12:00:00 AM | Google
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★★★★★ Meredith WardHighly recommend for all of your car needs. Bill was fantastic - polite and responsive and very knowledgeable. He went above and beyond. Thank you!! | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ Paul DachsteinerGreat experience. Bill was factual, honest and just a nice guy. | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ Mike FelixVery good workmanship and professionalism. The job was done accurately quickly and the problem was diagnosed correctly. | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Tom BBeware of price gouging in service department. I went in for a routine oil change and I wound up with a $1,000 bill. While I did need new brake pads and rotors, the service advisor inflated the price severely. I should have shopped around, but I felt pressured. I tried some negotiation about the price, without much success. Usually t | Read Full Review9/10/2023 12:00:00 AM | Google
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★★★★★ Jbaiz0423Aside from the initial salesperson that sold me my Grand Cherokee 2 years ago, everyone else I've come across who works there are unpleasant, unprofessional, and sneaky. To start, I have been trying to get an appointment there since I purchased my vehicle and they either never answer the phone (they certainly don't reply to voicemail | Read Full Review9/9/2023 12:00:00 AM | DealerRater