About 495 Chrysler Jeep Dodge, Inc.
495 Chrysler Jeep Dodge, Inc. is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
Call (978) 735-4921 today to schedule your next appointment.
Our technicians at 495 Chrysler Jeep Dodge, Inc. are ready to help you!495 Chrysler Jeep Dodge, Inc. is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call 495 Chrysler Jeep Dodge, Inc. today at (978) 735-4921 to learn more
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★★★★★ Kevin McLaughlinRJ was very helpful and was able to answer all of our questions and provided everything we needed in the purchase of our new Jeep Gand Cherokee. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Gerard HamelEfficient, pleasant Ang great to work with. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Steven ReisAccommodating and straight to the point | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Douglas FinneganEvery aspect of my visit was amazing. Mike, Cody, Ray Jr. and Ray Sr. Couldn’t have been any better. The snacks provided are amazing. I highly recommend this service department. Exceptional. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Amy Lynne PoirierAmazing service!! My car legit died at the garage after driving it in at closing time. Michael in service and his team came to the rescue as always!! Ray and Jennifer were so helpful and on point! If possible for 10 stars I would!! Cannot thank Michael, ray and Jennifer enough for organizing my car for a speedy turn around. Tha | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Mike BonasoroCan’t say enough good things about 495. They treat me like family and keep me informed throughout the repair process. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Anthony AlbanoGreat experience at 495. Entire team made the process very easy. Merry Christmas! | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Asuncion MendezAwesome experience. Excellent job. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Michael SibertRay in service is the difference maker for me. He has and continues to make my experience with 495 Dodge Service Department simple and carefree. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Christopher C.Operating spec for my tires is 35 psi front and 32 psi rear. It says so in the manual, on the sticker inside the drivers side door, and even on the tire itself. I got my car back from an oil change the other day, on the coldest day of the year so far, and every tire was at 40. Like…. What are we even doing. I didn’t ask them to tou | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Ed HackettGreat people easy to work with no pushy salesmen Got a good deal on a 2024 wrangler ?? | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Jeffrey RungeJust bought a 2025 Ram 1500 RHO “Raptor Killer” for 495 Jeep | Ram. I understand it’s the first one in New England. Kyle Mcenany was my sales guy, and he was awesome. I went after hours on a Sunday to check out the truck. Kyle came right out and showed us the truck and answered all of our questions. He gave me his personal cell nu | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Dan PascucciThey were not busy and were able to accommodate me without an appointment. Very responsive service! Thanks! | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ bkkeavsGreat customer service at 495 Jeep. The whole experience was very comfortable and helpful making a decision. | Read Full Review11/30/2024 12:00:00 AM | DealerRater
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★★★★★ melocop123Very quick service and friendly staff. Service advisor I spoke to seemed knowledgeable. I will be using them for the rest of my services. | Read Full Review11/30/2024 12:00:00 AM | DealerRater
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★★★★★ Marisol LimauroMy scheduled routine service experience was great. I was greeted by the friendly staff and explained the service that would be provided and the timeline that it would take. The waiting room was comfortable with plenty of seats and tables with WIFI and refreshments. The service was fast and the staff was friendly and professional. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ carrie mcleodRay in service is excellent. Friendly staff. Comfortable waiting area. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Patrick McCarthyThis has been a nightmare. I brought my 2019 Ram 1500 to 495 Ram/jeep/chrysler with a blown head gasket 4 weeks ago. It has 74,000 miles and had a 100,000 mile warranty. I purchased the vehicle at priority Ram up in Salisbury, MA. After almost three weeks of my truck sitting in the back lot untouched, they finally pulled the head of | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Kenneth HicksI had a great experience at 495 Jeep Dodge Lowell mass. Mark, my technician was phenomenal taking care of my truck he made sure my tires we put on correctly for safety | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ PynkiI had an exceptional experience at 495 Chrysler Jeep Dodge RAM. From the moment I walked in, I felt welcomed and respected rather than pressured. My sales consultant, Mike, took the time to understand exactly what I was looking for in a vehicle and my budget constraints. The selection of used and new vehicles was impressive and well | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Roger GoudreauI had a good experience at 495 Jeep. Had the 100,000 mile service and vehicle is running smoothly. Included pill change, tire rotation were performed in a professional manner. Car was ready at the time I was told it would be. A shoutout to Ray for his professionalism and great attitude. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Lilli CrottyThank you to mark for taking care of my ruby Mazda my car is riding sooth and im glad that i will be safe driving with my new tires | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Claudio Damatathey promised to provide a missing car jack as I was buying the car but never delivered on it and after I made multiple phone calls getting an answer that they were working on it they finally said that it was not their responsibility. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Bill PlaistekMy recent oil change had been the third time that I had oil stains on my garage floor at home. I brought it back to find that oil was spilled on the engine and the residual oil was cleaned at the time I returned it back to them. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Nelson VargasDealership is clean and service department was very helpful | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ crobsonSpeedy, high-quality service as always. They do a great job, and always worth the visit for service. | Read Full Review11/19/2024 12:00:00 AM | DealerRater
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★★★★★ scottThis place is great !!!! No doubt about it - This is the best dealership!! Shah - the general manager - he is a great guy!!!! He is so approachable and personable- This is the third Jeep we purchased from this dealership- We dealt with Carlos, Bobby and RJ - they were all super informative - RJ went over the car with me when I pick | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ José Manuel CabreraBuen trabajo y muy buenas sentencio es | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ JOAN PAGANI live in New York and travel to Massachusetts to purchase my cars. Between my husband, myself, my children and other family members and friends, we have purchased over 20 vehicles from this dealership. They are honest, accommodating and don’t try and hit you over the head with outrageous prices. The salesman are not pushy and very i | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Brian DoughertyJust purchased a new Durango, Robert Currie was very helpful through the process & very knowledgeable about the vehicle | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Sofia DiMarcaEverytime I visit 495 Jeep, Ray takes such great care of me! Always so friendly and knowledgeable! | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Allen kingI went in for 2020 jeep JL clutch recall. I left dealership and got less than 1 mile and clutch stopped working. I call dealership and they tell me to drive it back and we will look at it. I can’t drive it because clutch won’t work so they tell me to have it towed to them and they will look at it first thing in the am. They don’t hav | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Bo BrugelCody did a nice job of getting me in, explaining my repairs, and ensuring everything was in good order with my Jeep | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Tom BThe service department at 495 Chrysler always provides the best, from the ease of making appointments, the information about the service/repairs necessary, and the timeliness of the job. The waiting room is spacious and clean, as is the dealership. I have never had any issues with the 495 Chrysler team. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ veasna sekThey were so helpful.. I was there for an oil change and tire rotation . It was quick and they actually gave my car a quick wash ??.. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Fred Wijnen-RiemsAdvisor was friendly and remembered my name. My van was brought right in. He explained exactly what was going to happen and that any unexpected issues would be addressed with me. The issue, a shimmy in the steering wheel at high speeds was resolved by a front end alignment and tire balancing. I feel that the time it took was reasonab | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ MikedBill, Mo and Shah were terrific. The sales and finance portions was a breeze. Bill even delivered to us in NH! What a great team! | Read Full Review11/8/2024 12:00:00 AM | DealerRater
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★★★★★ William FinnI had a good sense of what I wanted and what a fair price would be. Bill T was easy to work with, with minimal back and forth we got to a fair price. My delivery was fast and easy. The truck was clean and ready, and the paperwork smooth. I would recommend. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Carlos OrtizGreat service and quickly done highly recommended. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ kenkate1818Car services such as oil change, car inspection etc.., were very good and people are friendly. Overall excellent! | Read Full Review10/31/2024 12:00:00 AM | DealerRater
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★★★★★ Steve BrennanGreat service and quick response. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Pratik GuptaFull of liars, they hide information, very rude staff, they don’t care about customers, they are just after your money I was told their will be Uber drop off and pick up arranged for me, i have written proof for the same, the they failed to inform me that they will not be picking me up when i dropped the car, they just wanted my mone | Read Full Review10/29/2024 12:00:00 AM | DealerRater
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★★★★★ Gina ShawAmazing Service experience as always. The team is always friendly and helpful whenever I go for service no matter the reason. | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Sharon Benjamin-FauconierFriendly staff; very prompt with providing status updates on the service. | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Leah HubacheckI don’t normally leave reviews, but the service department at 495 deserves one. I am happy to take the time to let you know that the service representative Ray should be recognized. I came in January 5th to replace what I thought was just a light bulb on my tail light, and have a recall on the engine handled at the same time. Unfort | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ R BI've been there few times already since Im new to the jeep family, the staff provided an outstanding service, they diagnosed the car and identified what the exact issue was, very professional and I highly recommend them to anyone who owns any type of Jeep. | Read Full Review10/23/2024 12:00:00 AM | Google
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★★★★★ Keith SachsMike Glover is best Service professional ever! | Read Full Review10/23/2024 12:00:00 AM | Google
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★★★★★ Mitchell ScottGood service and on time when making appointments. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Vanessa Santillan495 has very friendly and customer oriented staff! Special shout out to Ray Arocho for being patient and making the process smooth. Thanks | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Patty AllabyThe staff was professional and the waiting room is very clean. Mike and Ray were very professional in handling my experience at 495 Jeep, chrysler dealer. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Vincent PreziosoGreat service, awesome waiting room , the service manager Ray is a great guy and the service writer Cody was very helpful. We took our Ram Promaster here for new tires and they did a great job with everything. I highly recommend going here for all your service needs , the dealership has a welcoming feel to it . | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ stephen cThe service advisor took my car in at the scheduled time. He directed me to the waiting area that was well stocked with snacks. The work was completed successfully and ahead of schedule. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Dianne BunkerI just bought my second Jeep here and had another great experience! It was done quickly and easily and I had my new jeep a day later. Bill was the sales agent and he was thorough and very helpful. I highly recommend this dealership. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Joscelyne RyderWe had the best car buying experience at 495 Chrysler Jeep Dodge Ram! Bill was our sales person and he was very nice, and efficient! I highly recommend this dealership! | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Douglas GreenlandWe brought our 2020 grandcherokee to 495 service because a local garage we us for oil changes told us we needed head gaskets at 30k miles Ray in service checked it out and could not find any issues. There was no charge for cheching into this. This the second vehicle we hvae bought from 495 and even though we live 2hours away we wil | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Jessica WinoskiRJ was a breeze to work with. I scheduled a time with him to look at this one jeep, which resulted in an out of state purchase. While I wish the process was a little smoother between both states, RJ made sure to do whatever he could to make up for it, even having my new jeep delivered to my house! While I may not be a returning custo | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Michelle LucrezianoRay was great!!!! He kept me in the loop as they researched the issues with my Jeep. I definitely thought this was going to take longer than it did. Very satisfied with my experience. I will definitely continue to bring my Jeep for service to 495 in Lowell. Thank you! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ jheath214Excellent customer service! Ray and his team helped diagnose an intermittent drive train problem on my 2017 Jeep GC that a different dealership was not able to do. The work was completed as promised and the problem was resolved. The 495 Jeep team is A1 and I will continue to use them for all of my service needs. | Read Full Review10/10/2024 12:00:00 AM | DealerRater
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★★★★★ Brooke WagnerQuick and easy. Friendly service advisor. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Paul LCarlos Ortiz was my salesman and made my new Ram purchase seamless. Zero pressure and very accommodating. It was an absolute pleasure visiting and doing business with 495 Ram Thanks so much | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Donna C.First time Jeep owner of a used Wrangler. No service history known. I was able to quickly schedule my first time service appointment that was convenient. I was amazed at how quickly my oil change and tire rotation was performed. Great customer service! I am recommending 495 Jeep to my husband when his Jeep requires service! | Read Full Review10/8/2024 12:00:00 AM | DealerRater
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★★★★★ Andrea MacdonaldMike in service is amazing! Kind and friendly. Took care of the issue with my Jeep immediately. The dealership is clean and comfortable and staff are the best. | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Peter ChapmanCarlos was amazing to deal with. He was attentive to our needs and continued to go above and beyond after the sale was made. If you are ever in need of a new vehicle, go to 495 Jeep and ask for Carlos! | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Hassan akouryMike the service rep was amazing smooth transition in and out and very helpful | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Greg S.Easy to make the appointment via text. Once I brought my WK2 Grand Cherokee in it was ready just a short while later that same day. It was a manufacturer warranty fix too! Honored the fix with no cost at all. Very satisfied with the level of customer service. Will return when needed for the next repair. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ GP13The service department is top notch. I had the privilege of working with Ray. He was professional and courteous. I lived in a couple different areas and have been to multiple Dodge dealerships (don’t ever go to Herb Chambers in Danvers!!). This dealership is in a league of its own. Can’t recommend them enough. I’ll be back and will b | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ Paul RobinsonMade appointment five to six days in advance for recall work , Left my vehicle for the day and work was not done, dealership did not get necessary parts for work to be done. Said they call me back when the parts were in. Have not heard from them yet. Still waiting.. four stars for their politeness! | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ kristin dickinsonGreat service!!!! They had me in and out in less than an hour for routine maintenence. Ray runs a seamless department. Thank You for always getting me in and out in a timely fashion! | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Mark YoungFantastic dealership to lease or purchase a vehicle. No pressure no stress and not a long process, very respectful of your time. See Bill Tierney, the best salesperson! He has helped me through multiple leases with no issues, and they also have a great service department. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ John BurkeCalled for appt - oil change tire rotation safety check and mass inspection - was on in the time they said and all the people were great .. Great Work | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Shawn LamphierMy last experience was not a positive one. I was overcharged for an oil change and they didn’t have my correct information on the bill. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Joshua GulinelloEasy to shop and buy. Didn't feel pressured. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Katie CarlsonI have had great experiences every time I’ve gone in for service. They are nice and get my car serviced quickly. The waiting area also provides amenities that make the wait seem like nothing! | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Peter YangI worked with a knowledgeable salesman, who is friendly and passionate about what he does. I will come back to work with him again. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ andy papasMade appointment for 9 am for a few recall items on my rammaster 3500 but was told they had limited lifts for this bigger unit and many similar units were ahead of me. As a result, it may not be ready until the end of the day. They arranged a ride home for me. It was ready about mid-day at no cost. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Gregory ClarkThe dealer proactively reached out regarding the recall notice, scheduled and completed the recall service very quickly. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ NinaREveryone at 495 CJDR from Management to Service has been so helpful and always kind! I would highly recommend them to anyone! | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ Ashley TierneyIf you’re looking for somewhere to get your car serviced or even buy a new car I HIGHLY recommend 495. They always go above and beyond for me. Ray is amazing make sure to ask for him!! | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Steve PaivaAlways had a great experience with the Staff , | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Michael MelloThe crew is GREAT!!!! Ray Arocho is by far the best service manager that I ever had to deal with. With all the problems I had with my Gladiator he made sure that I was taken care of by having a loaner for me and keeping me updated on the progress of the work on my gladiator. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Sandra MansurService was excellent, everything explained and done in a timely manner | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ chefpleamonI came late in the day for an oil change,Ray made sure that I was able to be serviced.The oil change was done and the car was even washed. Very good service today. Thank you. | Read Full Review9/10/2024 12:00:00 AM | DealerRater
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★★★★★ Steven DonovanRJ was very helpful. Very easy process. Will highly recommended this dealership. 100% satisfied | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Jay LyonsMy 2024 Jeep has been in service for 6 weeks. Communication is poor and not professional. I never leave this type of review but am at my wits end. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Gavin Maxim8-30-24 Service completed on my truck “ oil change” all went well the service team once again was professional all good Tx Gavin Maxim 5-31-24 I just had service completed to my truck for a minor safety issue. Once again the service team excelled on all. Thank you again Gavin Five star service, that's what I am talking about!!!!! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Jessica FazioGreat service and great staff! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Matthew GriffinGreat service! Excellent detailing work. Special thanks to Ray my service advisor for being so helpful. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ DaveThe service attendant was excellent. He answered all my questions and was friendly and attentive in doing so. Very clean wait area. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ Claudia QuintanillaMaintenance service was fast, pleasant advisor. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Nicole JamesonWorking with Shah and his team was absolutely seamless in purchasing my first jeep! Very pleased with their service, highly recommend working with 495 - you won’t be disappointed! | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ bennyrok gravelAlways busy, long waiting time! And very expensive. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Jean-claude DavidGreat customer service/ Amazing experience | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ pap_3rdExcellent service. Mike in service department was Very professional I would recommend your service department | Read Full Review8/26/2024 12:00:00 AM | DealerRater
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★★★★★ Elizabeth CherryBrought my car in because the check engine light came on. Dave C had no problem plugging in my car even though it was almost closing time. When we learned the issue, Dave knew it wasn’t safe to drive or it could cause serious damage, so he arranged for me to leave my car there that night and they would fix it the next day. Wonderful | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Andrew PappastergionEasy scheduling and prompt service. Clean and comfortable customer wait areas. Service advisors pleasant and helpful! | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Mike DThey are great to work with and they took care of things. I would have given five stars, however, my truck reeked of cigarette smoke. I had to drive home with all the windows open. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ phippenk0915Went an above and beyond. Great dealership and people to work with. Johnny was great. | Read Full Review8/20/2024 12:00:00 AM | DealerRater
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★★★★★ Todd CominsQuick and easy service. Even washed my vehicle! | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ HAROLD SALANTDisappointing. 2 + weeks in the shop. A test drive to check the 1 (of 4) item to be fixed didn't show up on the drive. The 2nd item did show up, but was told they could not fix the problem if it doesn't show up on their computer. Nice enough, but just doesn't seem any better than any other service. Still need to have csr repai | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Chuck Vanteemschetoo me I had a major problem they assured me and took care of the problem right away great place great people | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ NFLGirlieMy husband and I both own Mopar and we’ve never had an issue with the service at 495 Dodge. Mike is always so nice and accommodating. The only reason I didn’t give five stars is really not the fault of the dealer, but it did take a while for parts to come in and they tried to get me a subscription to SiriusXM when they installed my n | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Isabel SlomanI bought a car this week and it was completely painless all thanks to Bill Tierney! He was always fast with responding to texts, answered every phone call, and did an amazing job of keeping me updated through the entire process. As a younger female I was told not to walk into a dealership without my Dad there to help me or else I’d | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Jay Kelley495 Jeep was very quick and customer friendly. Recall went smooth and fast. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Lisa ManiscalcoRay was very helpful in getting my oil change and tire rotation done quickly and efficiently. He answered all my questions and even pulled my car around for me when it was completed. In the meantime, the waiting room was a really nice space to get some work done. Overall, I had a great, easy experience with the 495 service department | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Rohusse SantanaExcelente servicio, el vendedor Argenis imcreoble ese joven y muy atento con los clientes | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ LuckyLeoZero stars!!! They lied about having to repair a part that broke twice with their install, so I went in for a third time and that’s when the lies started. I immediately called Jeep and they told me to find any other dealer to fix it, so I did. I also made sure FCA knows who representing them. It’s a group of clowns who work there wea | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ ray AMy service experience was one of the best experiences I’ve had at a dealership. I would like to give a shout out to all who are involved with the service department also a shout out to all sales for the experience I had with my new purchase. Thank you 495 for a great experience. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Susan OlearyWe brought our 3rd car from “RJ” and “SHAH” at 495, they are amazing here. Love that it’s easy and quick to get a deal done, and pricing is always better than other deals at other dealerships since I always go last to 495 to see if they can beat other offers! “RJ” is so helpful and attentive and will go out of his way to help you any | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Shawn LimerickGreat people!! Great service !! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ HAROLD SALANTDisappointing. 2 + weeks in the shop. A test drive to check the 1 (of 4) item to be fixed didn't show up on the drive. The 2nd item did show up, but was told they could not fix the problem if it doesn't show up on their computer. Nice enough, but just doesn't seem any better than any other service. Still need to have csr repai | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Cesar PinedaI have been taking my truck here since i bought it back in 2020 and the service department is pretty amazing at this dealership. Thank you guys for everything | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ David LezenskiGreat family business!! Outstanding service department. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Brandilynch22Went for routine service and everything was great as always. Staff is always friendly and was in and out. | Read Full Review8/2/2024 12:00:00 AM | DealerRater
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★★★★★ Rungnapa OnjanGood service , thank you Michael Glover. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Maribel AyalaWorkers very polite God service and very helpfu | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Osiel Jaramillothe best customer service !!?????? | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Christina ReidThey were quick and efficient | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ RLSMy lease was ending on a truck I got from a different dealer. Kyle, Orlando and the managers worked with me to get the best deal possible on my new RAM 1500 lease. | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ coachbriggsThey have always been easy to work with. The dealership is clean and I love the snack/drink options in the waiting room. | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ Gregory BrownGreat car buying experience, a helpful team that made the whole process enjoyable. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Nicholas SilvaUpon arrival I was greeted by Ray the service advisor and was given excellent service throughout the time I spent at the dealership. My vehicle was diagnosed in a timely manner and by a very qualified technician (Mike) who was able to show and explain what was wrong with my vehicle as well as what it would take to repair it. I would | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ CtsEveryone I spoke to was friendly and helpful. I worked with RJ. He was professional and knowledgeable. That is why my husband and I are repeat customers. | Read Full Review7/26/2024 12:00:00 AM | DealerRater
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★★★★★ Fred LavoieHad a great experience with 495 Ram. I dropped off my truck ?? early and to my happiest surprise it was repaired and ready earlier than expected and thank goodness I bought the extended warranty the repair would have cost ?????? me thousands it ended up being covered by the warranty | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Roger BourassaBest customer service I ever had at a jeep service center Ray and Jo was great | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Abraham FigueroaAmazing work! Great service! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Keith SantosBrought Jeep in for some paint remediation for a known issue. Ray from services was great to work with and took care of all the issues without hesitation. Great customer service. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Valerie MartinGuys we’re great! Very helpful and accommodating | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Twin DaddyOne of the best experiences I’ve ever had and I purchase/lease a lot of cars. I worked with Kyle and the Manager Sean. They were amazing and made sure it was a smooth experience. I had my 4yr old son with me so time wasn’t on my side, they knew that and were outstanding. Thank you to Kyle and the management of 495. I love my Rebel! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Kellie DI found leasing a new car to actually be a pleasant experience. Everyone was extremely helpful. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Amy Lynne PoirierAmazing service!! I came in like a wreck after my car had broken down in a parking lot on a 100 degree day. Michael in service and his team came to the rescue! They made a very bad day a much better day. If possible for 10 stars I would!! Cannot thank Michael enough for organizing my car for a speedy turn around! | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Andre DeveauxAt 495 Chrysler the staff were very professional and made my issue their own. I was very happy with the outcome and will definitely be back again. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ JnkpakService is great along with very good coupons friendly and courtius employees. Would recommend them | Read Full Review7/12/2024 12:00:00 AM | DealerRater
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★★★★★ Christine GarveyGreat service. Fast scheduling for my appointment. Very friendly and courteous staff. Thank you!!!! | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Dolores LattanziI've purchased 4 vehicles from them. All services were great, even follow up in service dept! | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Diane KingI was so comfortable with my experience no pressure this is my second time buying a Jeep I highly recommend 495 Jeep | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Rody BThese individuals who are employed at 495 Dodge, know my car intimately. I place trust in them with my car, as they provide a solution to any issues that arise. The response from 495 Dodge is straightforward: I receive your assistance. | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Cindy RebidueRay is always very helpful when my Jeep is in for service. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Glenn LeMaitreService team is Absolutely Amazing! Friendly Professional and extremely Talented | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Shawn BouleyBest place to buy a cdjr vehicle, sales and service team is the best around! | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ GwGreat customer service with friendly, knowledgeable employees. Made the process very easy and smooth. Highly recommend! | Read Full Review6/28/2024 12:00:00 AM | DealerRater
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★★★★★ Kerri LavitaI was very unhappy with the service I received. I bought a preowned certified Dodge vehicle complete-with a Dodge extended factory warranty from an out of state Dodge dealer. This dealership at first refused to honor the Dodge warranty without paperwork from before my ownership, they only honored the warranty once the General Manage | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Jason LaVoieThe service manager we talked to was condescending , insulting, and acted like we was wasting his time. He accused us of manufacturing receipts and overall treated us terribly. There are dealers in the area that are kinder and treat us like humans. Go to a different dealer. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Nicole MI had an excellent experience buying my Jeep with 495 Jeep! | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Jessica CRay was great and kept me updated through the whole process! | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ George PilatoHad my oil changed,tires rotated and an inspection sticker done and it was a very reasonable amount of time ???? | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ John CoakleyVery good people to deal very friendly | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Johnnie OrtizAwesome work, love the staff, fast and accurate work, hat's off guys | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Larry dumasFriendly fast service. Highly recommend | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Lori SmerdonGreat service as always by their mechanic Mark W.. Highly recommend this dealership! | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Martin and KellyAlways a great experience at 495! I was in and out in no time for an oil change and tire rotation! Ray is always helpful when I need it! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Kynan ReidI just had my truck in for a long list of maintenance items. Everything was taken Care of very quickly and communication was great. I scheduled my appointment online and immediately starting getting Texts with next steps And expectations. Overall it was a great experience! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Lori SmerdonGreat service as always. Highly recommend | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ CjjjkBought vehicles there before and had them worked on there they are a very busy dealership | Read Full Review6/21/2024 12:00:00 AM | DealerRater
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★★★★★ Jonathan SmithGreat people. Awesome customer service. Will go purchase here again. Thank you. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ csedilleGreat experience, bill was very helpful and professional. Quick to get everything switched over. Highly recommend | Read Full Review6/17/2024 12:00:00 AM | DealerRater
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★★★★★ Iwona DelaneyKyle was my sales representative. He is very knowledgeable, personable and helpful. Highly recommend him! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Mindee OwensQuick, and ran car thru car wash too | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ John CabralThis is my second time getting a vehicle there and I've had overall good experience usually dealers are very shady crooked and the times it feels like they're really trying to F you over. Here they don't pressure you they allow you to do your thing allow you to shop. I went there I was able to look find a vehicle I liked everything g | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Richard Rapacki Jr.Fast scheduling and fast service. Very helpful staff. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Rae AkinsanyaTL;DR - Battery and Alternator needed replacing. 2-3 hour service charged as a 4 hour service - i had no energy for negotiation/questioning so maybe try if you do. Some vague researching consistently said 15-30min max to replace the battery and b/t 1-3 hours to do the alternator. I'm not a mechanic but 4 hours seems like overkill for | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ D GagnonAlways a smooth process in leasing my vehicles. Highly recommend | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Ashley FazioRay was super informative and helpful as he always is when I go in for any type of service. He made sure he got my car in quick and answered any and all questions that I had. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Nara HI went in to remove the speed limiter off my van. They were able to fit me right in and done the job within an hour. Satisfied | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ mark.gClean, professional, on time, friendly, helpful, will visit again and tell other Jeep owners about it | Read Full Review6/1/2024 12:00:00 AM | DealerRater
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★★★★★ Gavin Maxim5-31-24 I just had service completed to my truck for a minor safety issue. Once again the service team excelled on all. Thank you again Gavin Five star service, that's what I am talking about!!!!! every time I bring my 2019 Ram 1500 pickup truck in for service or just general questions I am extremely happy with the customer service | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Excellent DieudonneDon't waste your time with 495 dodge always miss diagnosis never follow up with customers and no return phone call service lines is a joke better if you walk in and you will see all service advisers is seating down doing nothing or even answer a phone call | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Dan SandlerShah and Billy and Mo and the entire 495 CJDR team treated me with world class service - a great car buying experience | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Michele CapenGreat group of people and easy to work with. Excellent Service! Another service done and another GREAT experience! | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Brian JudgeAlways look forward to getting my vehicle serviced at 495 Chrysler Jeep Dodge Ram. Thumbs up to everyone from parts to service, you guys do a great job! | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Lenny BanakosMet with RJ and was looking at a Jeep vehicle. I preferred 2023 model. They had a Jeep Renegade reduced, Jeep was combining the Renegade with another Jeep Vehicle to replace the Renegade. The price was good and I traded my 2018 Subaru Legacy 4 Door pretty much loaded for the 2023 Jeep Renegade. RJ was very professional in selling me | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Mark RasimowiczIncredible service and knowledgeable staff | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Michol GuilbaultService ++. Allstars service. Had a transmission update, in and out in 30 min and a wash! Can't beat it! | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Kevin WhippenBought my RAM truck here in 2019 with extended warranty. I have since retired and moved out of state but continue to have my truck serviced here. Have never been dissatisfied or had a bad experience with this dealership! I would highly recommend! | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Dana WatfordIt was easy to schedule, drop off and pick up. | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ K GDid not reset oil change light. Other then that service was good | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ John BalzottiKept me informed. Finished when they said it was going to be done. Friendly service. | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Brian DoughertyScheduled service thru Ray, he does a great job keeping you informed. Had an oil change and my brakes done | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Colleen ParrRay was fantastic keeping me up to date on what was going on with my vehicle ! | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Linda Mansfield495 Jeep Dealership , Lowell was amazing to work with. Extremely accommodating, friendly and easy. Had solutions for every question or concern in the most positive manner. Shout out to RJ who in my opinion, exemplifies the true meaning of great customer service and professionalism. Thank you 495 for a great experience. Left with not | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Karen MendozaEveryone is always friendly and professional The waiting area is very clean , love that they have drinks and snacks. Also very efficient. Washed my Jeep too! Highly recommend! | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Brian KinsmanNice and simple transactions and good communication. THANKS! | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Max HughesMy experience with Joseph and 495 jeep was enjoyable, smooth, and quick. I told him what I was looking for and what specific features I needed and he came back in 5 minutes with a couple of options. I had my car the next day and I love it. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Phillip CappellaThey were very prompt and helpful. I had my computer programmed to accept a trailer hitch harness. It works fine. I also had them check me key fob as it wasn't unlocking the doors. They checked the fob out for me and explained the fob needs to be replaced. I declined that due to finances and will be back in a couple of weeks to repla | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ Nicholas PavloskiTook car earlier than expected. Finished earlier than expected. Did all I asked and more for reasonable price. Washed the car too. | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Norman JailletAlways get top service at 495. Thanks Ray! | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Gary ChandonnetI've been doing business with these guys for years. From the sales staff to the service department and the ownership. They have always treated me right. From multiple leases to general repairs and maintenance, I always leave satisfied. Looking forward to many more future transactions. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Alisha SilvestroneJeep always is quick and efficient and provides great service | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ BARRY DRISCOLLMy third Jeep from 495 Chrysler, Jeep, Dodge, Ram. Always the best price and experience. | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ EUGENE KRAUSEWarranty recall on my new 2023 Jeep Compass Trailhawk. The Service Department took the vehicle in at the scheduled time and completed the work in a little more than 1 hour. Good job ! | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Wanda LougeeExcellent customer service. Everyone was extremely nice and my car was ready when they said it would be. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Cheyenne NathalieBobby and Shah were amazing. They were extremely helpful and patient throughout the entire process. This is my 3rd Jeep from 495 and I would recommend anyone in the market for a car to do business with them! | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ RICHARD silvioA couple weeks ago I had the pleasure of meeting Sean bouley at the 495 Chrysler Jeep Dodge dealership in Lowell Mass. I can't express deeply enough this young gentleman's work ethic professionalism in his demeanor for his job he is the service advisor which he does his job not only to the best of his ability but 120% every day. I've | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ Tom BradfordAlways go the extra mile to satisfy the customer. No secrets, always upfront and honest, excellent communication, always on time | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ George BernierGreat sales person Bobby Currie. | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Crzy 25No issues, went in for a Oil Change and tire rotation and was in and out inside of an hour. | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Chris HancockVery great very professional and talked me through all issues … | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ CqThe advisors are professional and courteous,. My jeep”s issue was serviced in a prompt manner. I would recommend! | Read Full Review4/20/2024 12:00:00 AM | DealerRater
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★★★★★ Linda TrabuccoService department is easy and fair to work with. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Kimberly LanteriNo problem with sales or service, but the Finance department is dishonest and will trick you into signing for products that they are “throwing in for free”. Then will charge you for them, and the GM will tell you too bad because you signed. Awful awful awful experience. Will never purchase another car again because the finance depart | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Dennis VolpeGreat, customer oriented. Nice experience. | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Paul VercelliniMy experience was awful! The communication was brutal I had to initiate all cummuncation to get any information. Truck was there for a week, when I voiced my frustration on no info to what was going on with truck I got a response of “you can come pick up truck if I want” which I responded that it itc was towed there! That’s enough of | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Debra PluchakThe wait was short and quick, everyone was friendly and I’m very satisfied. | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Xiomara bonillaThanks to the Jeep Services Department for the excellent service they provide us in the area, they are the best, friendly and attentive staff, I always recommend them. | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ ERIC FitzgeraldHelped me out with my daughter's first car by giving me the best price for my trade in and the salesman Bill was a great guy to work with I'll definitely be buying a new truck from them shortly | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ T. AbateI stopped in for my high roof cargo inspection without an appointment. I dropped off the van at 3 and was back on the road by 3:30. Much appreciated!! | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Marc BelliveauGreat service from start to finish | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ elizabeth ronayneThe best service department. They are diligent, courteous and dog friendly! | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Dave KotlyarGreat experience buying a new Jeep here! | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Steve SevignyEverything was smooth and professional | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ PallidunEngine light is back on again, after being assured recalled fixed it | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Tommy cross TommycrossIncredible good service. My sales person was helpful and caring for my interest. Happy to recommend your dealer ship and Joseph st brice.was really easy to deal with. I want to thank him personally | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Gary ChandonnetFast professional service as usual | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Ember FortunaEveryone was very helpful with the process of getting my new vehicle and was able to work with me on the lowering the price! | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Mike ArcherEasy to make an appointment. Fast and reasonably priced. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Jen DignanI love this service department! Ray and his guys are the best! | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Rachelle EliasThey were able to get my vehicle right away, evaluate the issue and provide me with an estimate within 24 hours. Ray the service manager was very helpful and responsive. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Andrea TrovatoSales Team is great! Very honest, good people! Fun and welcoming showroom. They were so kind to my kids and showed them around all the cars. Service is friendly and professional. Would highly recommend! | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ NotAJeepOwnerI haven't been there in years and no longer have a jeep. I don't know why I received this request. | Read Full Review4/7/2024 12:00:00 AM | DealerRater
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★★★★★ Lauren ProiettiGreat experience with Johnny in sales. Loving our new jeep! | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Ernie LVery friendly and helpful staff. Kyle helped me find the vehicle that fit my needs and stayed late to make sure everything was set up and in order with my new car. | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Julie SollingerOutstanding dealership to work with if you’re searching for a new car. Very accommodating to my needs and financial situation. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Yany PinaThey did a nice job following up with my service. Also, they we quick. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Edrice VincentPrompt and professional. Never any issues! | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Mark MilesVery nice folks. Accommodating and negotiated a fair deal. Closing & delivery were fast and easy. It was a very positive experience doing business here. | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Susan LynnI needed a key that had to be ordered (verified by calls to many dealers). Staff were polite and informative about process and cost. I was provided a time frame and the process was completed faster than expected. All staff were nice people which makes any retail experience better. | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Cynthia ZatlokowiczI had my jeep towed here after the dreaded check engine light flashed at me. They were able to quickly diagnose the issue and when i had lots of questions on pricing for the fix, they provided me with prompt responses. I would take my jeep here again, the service guy who stays later was great at helping me understand what was going o | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Rich DI really like the service department at 495. We have bought two or three cars from them over the years and they have always been great. Over the last year or so I’ve gotten frustrated with the service department where I bought my most recent car and decided to go back to 495. I will continue to stick with them for the work, speed and | Read Full Review3/29/2024 12:00:00 AM | DealerRater
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★★★★★ Stephen BluteGreat service! Made everything easy! | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Caroline KennedyMy Jeep Dealership experience was fantastic as usual. The entire staff I have contact with have been fantastic. So, this last visit went as I expected. Ray was so great with communications and is very personable. The whole building seems to be clean and welcoming. Good coffee too! Caroline Kennedy | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Ryan HallI had the pleasure of meeting and working with Kyle and Moe and the level of ease, care and efficiency which they handled my purchase after experience the exact opposite from other dealers was refreshing and very admirable. I have already begun to share with friends and family that if they are ever in the market hands down this is w | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Makayla NicklesPleasant to work with, very nice staff & an easy process. Shah (Manager) and Orlando helped us every step of the way. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ offpriddyJust recently purchased a 2024 Jeep Grand Cherokee hybrid thru 495 CJDR, my 5th lease vehicle with this dealership. Great staff and fantastic service. Entire process was very steam lined. | Read Full Review3/25/2024 12:00:00 AM | DealerRater
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★★★★★ Eric AntunezAbsolutely waste of my time! Came in for oil change and tire rotation. Received the oil change and got an air filter that I didn’t ask for. Went to leave and notice that the rear driver side tire that I came in for nothing was done about it and two of my other tires were low on air. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Greg MagnantEasy Saturday AM appointment, the guys were friendly & helpful. Was in and out for oil change. Clean welcoming facility. Highly recommend! | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Richard LeighYour place of business is warm, comfortable, clean and very well organized.Being My first appointment, My Service Man ( Ray ) assured me that my vehicle is in Professional hands. If I had questions, he was there for me. That’s Peace of Mind for My Very expensive investment. The service was done properly and in a timely manner. Thank | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Tayna PillotRJ was super nice and helped me figure out my options and was very informative. Definitely recommend seeing him. | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Joseph PowersVehicle was treated professionally and repaired well. Would recommend. Service guy Ray was a really nice down to earth guy. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Richard LeighYour place of business is warm, comfortable, clean and very well organized. And My vehicle was serviced properly. But, the personnel while checking in and checking out was not very friendly. I almost felt like I was bothering them. They must have been having a bad day ( it happens) I’m Thankful for your service….. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Michele CapenGreat group of people and easy to work with. Excellent Service | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ natalie zompaFast and precise customer service. Arjenis was amazing. Finance was great. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Clinton SmithI bought new Ram pickup, had a great experience. Everyone was easy to deal with. Bill in sales did a great job. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Ryan McIverKiller buying experience all around! Way to go Shah and Joseph! We love our new Wagoneer. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Roger GoudreauI had a good experience at 495 Jeep. Oil change, tire rotation and inspection sticker were performed in a professional manner. Car was ready at the time I was told it would be. A shoutout to Ray for his professionalism and great attitude. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ brianjudge3495 Chrysler Jeep Dodge Ram exceeded expectations as usual. From their parts department to their service department I found them to be friendly and professional. | Read Full Review3/20/2024 12:00:00 AM | DealerRater
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★★★★★ Joseph MarifioteShawn in service was a pleasure to work with. Welcoming and very prompt. He gave me an estimated time of completion on service and hit the mark exactly. | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Matt MarfioneMike in service was truly amazing, I showed up without an appointment for an issue with my Ram. He had the truck diagnosed, informed me of what was going on and put me in a loaner. Great experience. | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ joseph lahoodSo far I liked them. Pending deal..Actually just came from there had an intermittent clunk on my truck. They took it right in. Gave me a Uber to and from. Checked out truck thoroughly. Mike my advisor was reasy and efficient. Kind of wish I had ordered the truck there. I'll definitely be back as I keep my trucks awhile. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ djbelk2Bobby and Mo were AWESOME. Very polite and easy to talk to. Best stress free atmosphere to buy a car when we sat down and talked to Bobby and Mo. | Read Full Review3/12/2024 12:00:00 AM | DealerRater
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★★★★★ Chris DonahueWent here because after researching what I wanted they had the best selection to browse in person. Arrived shortly after they opened (no other customers there) parked right in front of main entrance stood outside my vehicle for a few minutes then started to go look at the wranglers was out looking at the wranglers for about 10 (so | Read Full Review3/10/2024 12:00:00 AM | Google
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★★★★★ Danny GThe service was good and the price of my new jeep was a good deal, but I'm still waiting for them to email me documentation for the CPO power train warranty. | Read Full Review3/9/2024 12:00:00 AM | DealerRater
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★★★★★ Danny GStill waiting for my three year power train warranty info that was supposed to be emailed to me today that was not in the folder that was giving to me upon purchase of my vehicle. | Read Full Review3/9/2024 12:00:00 AM | DealerRater
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★★★★★ ChrisWent here because after researching what I wanted they had the best selection to browse in person. Arrived shortly after they opened (no other customers there) parked right in front of main entrance stood outside my vehicle for a few minutes then started to go look at the wranglers was out looking at the wranglers for about 10 (so at | Read Full Review3/9/2024 12:00:00 AM | DealerRater
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★★★★★ Corey WilliamsGreat experience! Ray was fantastic! | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ cody.robsonAlways great service at 495! They’re professional, friendly and quick. I’ve purchased two vehicles from them and have done all my services with them since. | Read Full Review3/6/2024 12:00:00 AM | DealerRater
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★★★★★ Jja0207Brand new truck. Not one scratch on it. They used torque gun on rims . Scratched the crap out of rims. | Read Full Review3/6/2024 12:00:00 AM | DealerRater
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★★★★★ James Clark (Clarky)Fantastic service. My service Rep Ray was awesome. Best Rep I’ve had in a long time from any dealer or manufacturer. He was very kind and very engaging. Unfortunately though because of the amount of ridiculous breakdowns of items now and before this, plus the rust for a 5 year old truck I am starting to question if I’d ever buy anot | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Gavin MaximFive star service, that's what I am talking about!!!!! every time I bring my 2019 Ram 1500 pickup truck in for service or just general questions I am extremely happy with the customer service I receive. Mike is extremely professional, and always supper helpful. I applaud Mike and want to personally thank him very much for making ever | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Joseph PowersVehicle was treated professionally and repaired well. Would recommend. | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ djbrayI bought a Grand Cherokee, my salesman RJ was extremely knowledgeable of the vehicle and cater to my needs. I will Definitely recommend this dealership. | Read Full Review3/1/2024 12:00:00 AM | DealerRater
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★★★★★ chrismillerGreat team approach, buying process was very easy. Will use them again in the future. | Read Full Review2/28/2024 12:00:00 AM | DealerRater
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★★★★★ bradI had never been to this Jeep dealership. I dropped my car off the night before for an 8:30 am appointment. They contacted me first thing in the morning and said would let me know the issue. They contacted me an hour later and said that the problem was covered by some plan I purchased 8 years ago when I bought the vehicle - from anot | Read Full Review2/28/2024 12:00:00 AM | Google
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★★★★★ John McNeiceI met with Jack DiPietro. He was very knowledgeable about cars and the dealership as a whole. He helped me buy my Jeep and had everything squared away for me in 10 mins. I highly recommend checking out this dealership if you’re not looking for the run around while car shopping. 10/10 stars if I could. | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ ShirleyGreat service! So glad I decided to purchase my vehicle there. | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ Kimberly Tierney-HonanTop notch experience from start to finish! Billy T. and all of the staff were friendly and easy to work with. | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Peter BotzkoBest experience I’ve had getting service on my Jeep Wrangler by far. I had always had issues at Lawless in Woburn, the last time they had my vehicle for 5 days and no one had even looked at it. The team at 495 Jeep Chrysler Dodge were very professional, got me in and diagnosed the same day and was able to get my car back the same d | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Paul RingwoodStaff was accommodating, courteous, explained clearly the problem that I was experiencing with my vehicle and was able to correct the problem in a reasonable amount of time | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Karl ServideoI walked into 495 jeep and was heated right away. Kyle and his manager helped me through the whole process making it a easy as possible. This was a great experience and will definitely make me go back to 495 jeep again. Kyle was very helpful and answered all my silly questions and his manager did the same. This is how it sol | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Beatriz NunesStaff very friendly, and they really tried to help me even when I couldn’t afford the price at the moment, thanks ray | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ Patricia StreinService was great, did not have an appt, and they were able to see me. | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Bill FosnightHad to drop my truck off without appointment due to noise. Mike in Service did a great job getting me in and fixed up. I take very good care of my truck and always receive it back clean and with no issues (unlike other dealer who manages to add love dings). | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Carolina VaraoI have serviced my Jeep here for 6 years and they have always taken great care of me! I can count on them for everything, thank you 495 and Ray! | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ KA RichardsRJ was friendly, knowledgeable and made purchasing my Jeep a good experience. I’d highly refer him to anyone looking to purchase a new car. Jack also made the paperwork signing a breeze. | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ madison petersBrought my car in for a recall they said the parts were on backorder could be 6 to 8 weeks they called me that week with the parts in and had it fixed in one day! | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ psomosjI always like the work they do in a timely manner. Employees are very friendly and there is always a snacks to eat while your waiting. | Read Full Review2/13/2024 12:00:00 AM | DealerRater
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★★★★★ Michelle WrightQuick easy and as always was treated very nice! | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Danni YanoffGreat customer service! Left so happy seri by the duck in my jeep!! | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Brian B.After waiting 4mos for a new USB port to get installed it worked for 1 day. Service advisor said he needs to contact Chrysler for support...that was 2mos ago. I was told the wait list at the body shop for fixing my paint defect is completely backlogged. It will probably open when my warranty expires! 1 ? because the staff is courteou | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Karen CoupalProfessional- Polite. Service Department is top-notch. Mike was helpful and very accommodating. Highly recommend them. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Kellie McHughGot me in quick and Ramon diagnosed the problem and got my Jeep back to me quickly with minor issue resolved! He also communicated we me from start to finish, Great job Ramon!! | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ reneeExcellent service, all the staff is very friendly , waiting was very clean and full of snacks, loved that. | Read Full Review2/7/2024 12:00:00 AM | DealerRater
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★★★★★ Tony NievesPhenomenal service, great stuff, been servicing my truck for 3 years, the only place I'll ever take it get serviced! | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Cari-Ann EdwardsService department, including communication about services requested and recommended were excellent. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Cara LottThe guys were great. Very kind, kept me informed on progress and the appointment didn’t last long at all. It was for an oil change, inspection, new tires and alignment. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ millcitytonyVery pleased and satisfied with quality and friendliness of the staff! Michael goes above and beyond what is expected! Always friendly, very attentive to our concerns and questions | Read Full Review2/3/2024 12:00:00 AM | DealerRater
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★★★★★ Ann OgdenIt is convenient, they always leave my vehicles clean. I do not like having to go online to book an appointment & not get a real person to confirm said appointment. Then find out whenI am finally there, the computer has glitches. When I call for an appointment, they then text by automation & waste my time. They did not return my call | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ edwin gonzalezGreat service thanks ray for your help | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Brian HoldenFriendly staff, nice waiting area. Great visit overall! | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Dominic JollyRay was super helpful was in and out with my oil change | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Tara JeanThe service at 495 CJDR is always wonderful. Quick and easy, making an appointment and doing the work! | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Lauren LavalleeAlways a great experience here! Super knowledgeable and give you honest recommendations | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Jean-claude DavidWhen I got my car back after them doing a oil change my water bottle went missing I my was one of the big jugs now I’m sure they placed it to the side to do w/e they had to in my car but at least put it back in my car so yea bad experience | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Susan KoningThis dealership has been the best dealership I have ever dealt with. Mike in the service department made me feel right at home. Thank you. | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Doug BarrowsFriendly, helpful salespeople, my purchase was a breeze. I was in and out in an hour. Minor issue with paperwork the only reason not 5 stars | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Bill TirrellExcellent service highly recommended | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ plbbarNever have to wait. Friendly. Efficient there is a clean waiting area and friendly staff. | Read Full Review1/27/2024 12:00:00 AM | DealerRater
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★★★★★ Vader71999HPFP recall needed to be done and part was months away from most dealership. Another customer wasn’t able to make his appointment so 495 got me in to have work completed. May have a future permanent customer. Cashier gal gave my daughter a toy rubber duck which made her day. | Read Full Review1/27/2024 12:00:00 AM | DealerRater
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★★★★★ JohnWas able to get appt - was in and out and did what I asked and gave recommendations - | Read Full Review1/26/2024 12:00:00 AM | DealerRater
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★★★★★ Erika VirellaRay went above & beyond for me! | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ John HeathRay and the service tech provided excellent customer service. I was kept informed at every step from the diagnosis of the problem to completion of the work. I will continue to use 495 Jeep for all preventative maintenance and any future mechanical issues. | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Marshall Marice495 Jeep was amazing, I took in my salt crusted Jeep for an inspection and rotation when they gave me the keys back they wowed me by washing my car, such great service. | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ guzmandaniel27Excelente workers excellent service very professional thank you very much for the crevice which may trok | Read Full Review1/25/2024 12:00:00 AM | DealerRater
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★★★★★ Alejandro DiezAwesome, and Professional Costumer services, my advisor deserves and A+++ doing his job even trying to increase the price of my bill by offering more than I requested…( I own 3 jeeps and always they suggested 2extra services. Fuel service and break fluid exchange and extra $500 to $ 800 on your bill) quint chance or just the way to g | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Jarrod CroninWent in for first service. Process was quick and service staff was helpful. | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Dan Ford-HuntNot sure why I have a warranty if the dealership will only pick and choose the work they want to do. My rear defroster is not working and should be/is covered but the dealership can't/won't do the work because "it'll take too long" and "we're really busy". Nice people in leadership however, clean building and waiting area. | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Victoria LeeBrought my 2021 dodge ram dually in for a new transmission. Ray is my service advisor. He took care of everything and we got our truck back in 2 weeks!! Thank you so much Ray for your awesome and speedy service! Highly recommend 495!! | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Jennifer RappoliThis was my first service on my 2023 Jeep Wrangler and it went perfectly. The service guy went out of his way and added my extended warranty information into the notes section for me. Thank you | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ API went to 495 Jeep because I leased my current jeep from them. I couldn't believe how unhelpful they were. Such a disappointment because my first experience was so great. My current jeep is selling for $38,000 at multiple dealers. They offered me less than my lease buyout of $26,000 and offered to more than double my monthly payments | Read Full Review1/21/2024 12:00:00 AM | DealerRater
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★★★★★ Michael GoughThis dealership is amazing. I received the best service ever from Service Mgr, Ray Arocho. I plan to recommend 495 Chrysler Jeep Dodge to all my friends. I plan to buy my next Jeep from them as well. Thank you Ray | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Bill CoreyRay was great, had me checked in quickly. Updated me with a quote and when I ok’d the quote. Had my vehicle finished and notified me it was ready to be picked up. | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Bug manThings were going well until they got my credit score. Well I have to go get a job soon and earn money for my score must be really low. | Read Full Review1/16/2024 12:00:00 AM | DealerRater
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★★★★★ christacarmenI had the best help and fast service from Bobby while getting my new Jeep. | Read Full Review1/15/2024 12:00:00 AM | DealerRater
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★★★★★ Brandi LynchI recently worked with RJ while purchasing a 2021 Grand Cherokee. He was knowledgeable, professional, and never made me feel pressured about my decision. The whole process with him was great! | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ Francisco GonzalezBest best experience ever | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Michol Guilbault2nd. Oil change. Again, excellent service and over all 100+ % satisfied. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Robert SmithAlthough the repair was covered under my extended warranty and they did get my jeep in when they said and it was ready by Friday, when I first arrived to drop it off I was taken back by the lack of professionalism. I waited outside the bay door expecting someone would notice and open it so I could pull in. After sometime of waiting I | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ mannyc66Nice helpful to customers recommending to any one wants to buy a car ou service | Read Full Review1/8/2024 12:00:00 AM | DealerRater
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★★★★★ J RGreat people. Salespeople don’t pressure you but are there if you need them. Very knowledgeable. Had some extra things installed that I wanted. Prompt with getting parts, setting appointment and very patient for me to pickup when I was running a little bit late. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Tommy BishopGreat experience. Joseph helped me get the right car with all the ad ons I wanted, and at an appropriate price point. He went above and beyond to show me a variety of cars until we found the right fit, and he was efficient with the paperwork and registration process so I could take the car home the same day. The whole team at 495 Jee | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Diego PinzonNice people. Good service, prices are reasonable. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Justin SheetzSort of a weird setup they got here. I took my car in for servicing twice and it was wildly expensive (sort of expected for a dealership unfortunately). They also did an oil change for me and I didn't have an oil leak in my car until the day after that... then they charged me 2 grand to fix the oil pan they destroyed... avoid this pl | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Ashley.gouveiaAlways great service! Brought my car in for an oil change and a sticker. Always get taken care of here with the best service. Even got a car wash! | Read Full Review12/28/2023 12:00:00 AM | DealerRater