About Ron Bouchard Chrysler Dodge Ram
Ron Bouchard Chrysler Dodge Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- 24 Hour Service Center
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Certified Technicians
Call (978) 424-4455 today to schedule your next appointment.
Our technicians at Ron Bouchard Chrysler Dodge Ram are ready to help you!
Ron Bouchard Chrysler Dodge Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Ron Bouchard Chrysler Dodge Ram today at (978) 424-4455 to learn more
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★★★★★ Marcos SantiagoI was very well attended by the workshop receptionist. But, I had information that must have been from the mechanic that an arrow lamp of my Van that was burned, to fix it I should change the wiring harness; which I did not authorize because they informed me that the amount would be $640.00 and I informed that I would fix it somewhe | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Scott AdamsGreat place. Jessica Aubin was my sales specialist. She was very polite and helped me with what i needed. She answered all my questions, wasn't to pushy and in the end got me in the car that was perfect for my need. It was a very smooth process with no issues. I would recommend her if your there and need a new vehicle. Great serv | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Jim HerrickFriendly sales staff who worked with me to find the right fit. Thank you Derek! | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ 4PawsAdrift EtchasonMy car was acting up while I was in the area on vacation. Julie and everyone were amazing. They got me in and fixed and on my way back to Indiana the next day. They were professional and really did their best to get my car fixed in a timely fashion. Thank you to everyone! | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Erik PaulitzkyI recently purchased a 2024 Ram 2500 from Ron Bouchard Ram, and I couldn't be more pleased with the entire experience! From start to finish, the team at Ron Bouchard Ram provided exceptional service and made the buying process smooth and enjoyable. The dealership itself is top-notch, with a welcoming atmosphere and a fantastic selec | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Mary ReganThis was my first time at Ron Bouchard's in Fitchburg., and I was "wowed". From the time I called the dealership to test drive a car, to meeting salesman Zachary who put the car right outside and greeting me with a big smile I was won over. NO pressure sale! I purchased this car and would recommend buying your next car, suv, or truck | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Stephen LombardozziAlways great service here! Chiara and Monica are excellent to schedule and work with when it comes to bringing our vehicles in! Super people, great service! | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Jacob PooleBought a cheaper used car from them and was still treated like I was buying a 40,000$ car. Service was great ?? | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Lynn WolfRon Bouchard offers great service, has knowledgeable employees and provides frequent updates on vehicle progress. The staff is very friendly and tenacious. Thank you!!! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Jill EnglandNothing to say but good things about my experience today. Monica at the service department went above and beyond to make sure I understood every aspect of my vans repair today. Based on my interactions today I would recommend. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Ryan KlineThey sold me a car with cylinder misfires. I've had it back at the service center three times. The first time they found the problem I described without issues, replaced a few parts and returned it. I immediately complained that exactly the same issues were happening and nothing had been fixed. After that they began telling me they | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ rob bouchardChiara and her staff great as always! | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Lynn Russo-HawthorneWe made an appointment to test drive a Jeep. We were met at the store by Derek Torres. After driving the vehicle we were very interested. Derek helped us process our deal. Derek was courteous, friendly and easy going throughout our experience. We did not feel any pressure at all. He even delivered the vehicle to our house. We look f | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Wil LeslieI had a question about my vehicle that I couldn’t figure out on my own. Service technician showed me what I needed to know. I rate the service as excellent. The staff excellent. Before you only go by reviews check out Ron Bouchard Chrysler Dodge Ram for yourself. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Sue AndersonGreat experience, I felt very welcome and comfortable. Everyone was friendly and I didn't feel rushed or any pressure to buy. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Craig CurtisGreat service. This was my 1st time coming to this dealership for service and was very impressed with the service desk managers knowledge related to the work I needed done before work was performed so I had better idea what to expect as well as their processes and fees. Much appreciated. Many dealership service depts just note what y | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Amy St OngeThe Ron Bouchard’s team including Zach, Jean and Alicia were friendly, responsive and accommodating. At no time did I feel pressured instead they supported me throughout the purchasing process offering options and solutions. Thanks for making my purchase a positive and stress-free experience! | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Laura AlbertBought my ram July 20th, picked it up July 24th. I paid extra for the ceramic coating inside and out. They did not do a good job. They offered to do it again, today August 3rd. The outside is absolutely beautiful. The inside was a horrible and carelessly done. Chocolate or some kind of food on my seat, smudges on the dash and center | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Ryan KlineThey sold me a car with culylinder misfires. I've had it back at the service center twice and twice they assured me the problem was fixed and they road tested the vehicle to be sure. Twice I've had to bring it back because the car had the exact same problems. Don't trust the service center here at all. They lie to customers and tell | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Barbara ShaughnessyThank you Derek! Love my new Nissan | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Caitlin DimondAlways very friendly staff and quick to get me in for my appointments. I just drop off my car and then they call me when it’s done. It could not get any easier. Not to mention they go over everything with my car. They don’t just hand me my keys and send me on my way. I won’t go anywhere else to get my car serviced | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ John PeneseauThank you. Derek and everyone over at Ron Bouchard Chrysler Dodge Ram. To start derek was amazing he was welcoming and was open to what I wanted and how to make payments work for me. Everything was smooth. Derek was beyond helpful as well as coming in on his day off to finish the deal he's a standup salesman and guy I would highly re | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Jason GrussAs I don't live near the dealership, the delivery of the vehicle was great . Overall a good experience. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Carolyn HughesI have never had an issue with Ron Bouchard. I have had to take my car back several times due to recall, and they have ALWAYS been courteous, professional, and thorough with the process. I have been given very nice loaners until the work is completed. I would HIGHLY recommend this local trusted company. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Jennifer PachecoMonica in service is amazing! Great attitude and customer service. Had the guys do a thorough look over the car I just bought and found a few issues. Really appreciate the attention to detail. | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Danielle LahtiI had a great buying experience 10 out of 10! | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Mike WilliamsExcellent fast service and intelligent service advisors | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Dann WuotiThe warranty work was completed perfectly and on time | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Brian BuntenGreat service and communication. Thanks Monica! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Michael SchenaGREAT !!! Could not have gone any better!! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Mike ODonnellTheir customer service in the service dept is top notch. Ive been in for various reasons and each time i walk out feeling taken care of. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Karl EckstromA great experience buying my Ram Rebel G/T from Ron Bouchard’s in Fitchburg! I gave my wish list to the sales manager, Alicia, and she said … “give me a couple of days, let me see what I can do”. A week later, it is in my garage and I am stoked! Many thanks to Derek for pulling all items together including the running boards and a n | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Katherine CurrierVery friendly people working in the Ram service department. Gave great service. Would highly recommend them. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Bryan JacquesFriendly service, saw my truck that was towed in not starting and fixed it (starter) within a week | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Donna JeselsonMonika, Nunzy and the team of mechanics always are kind, attentive, pleasant and consistently do an outstanding job on our vehicles. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ akkele brownMy wife and I have been in the market for a new family vehicle, after getting misquoted at a different dealership, we decided to stop by Ron Bouchard, we were treated so nicely and the entire transaction was super transparent and well explained. We loved our salesman SG!! | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Annette TardiffWe had an excellent experience at Ron Bouchards dealership friendly and incredibly fast service. They greatly helped with sticking with the monthly price point that we could afford! No pushy sales person just great,friendly customer service. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Joshua YainesThank you for the great service department. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Mike ChiassonI just purchased a truck from these guys! Zack Chase was my sales guy and I couldn't have felt more comfortable than I did while working with him. Zack was incredibly patient and helpful, brought me 2 more trucks to look at after I was skeptical about the one I had inquired about. The 3rd truck they had just gotten in but I was extre | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ James BrennanI must say Ron Bouchards has redeemed themselves. 15 years ago, I vowed I would never buy a vehicle there again. But something caught my eye and decided to give them another chance.. They were absolutely professional, quick, answered all my questions and each one of them was very pleasant!!! I will be going back to purchase another v | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Bill Stricklandthe young lady that helped me is a true professional: Friendly, considerate and knowledgeable. The high point of my visit was that Bill the sales Manage opened the Ron Bouchard Musim and allowed me to tour it over the years It was never opened. I always enjoyed seeing the cars in the show room, this was a real treat. Thank You | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Christopher HearneDerek was extremely professional and patient working our trade in and we never felt pressured at any moment. Also, Derek is extremely knowledgeable when it came to answering our many questions regarding the Dodge Ram 1500 series. This was our 2nd vehicle purchase with Ron Bouchard's and anyone would be hard pressed to find a better m | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Sasha RodriguezI have to say Derek and Jean from Ron Bouchard Lunenburg street Fitchburg worked SO EFFICIENTLY and extremely hard to make me happy! They spent days and hours getting me into a vehicle I wanted! This was my first time ever buying a car from a dealership and it went so perfectly! They were both great, friendly, efficient, and gave me | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Kendra LThe experience I've had shopping for my new (certified used) vehicle has been a roller coaster due to circumstances out of anyone's control, but the staff in both the sales and service departments have been outstanding! Everyone I've dealt with has been amazing throughout every step! Shoutout to Sermed for going beyond during the ex | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Klemen StrleRon Bouchard is now my go to place for dodge and ram. The team is awesome to work with especially Bill, Jean, and SJ. Traded in a vehicle for a new durango rt. Great customer service and good prices. I have purchased several vehicles from Jean in the past 10 years and will continue to do so as I know that he will take care of me. Hig | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ JoeGet your recalls or repairs somewhere else. You will save yourself a lot of time and hassle. | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ RaymondI bought my 19’ Ram 1500 truck there even though I live a hour away from there. At that time, they were the only dealership that I knew was offering a lifetime power train warranty. That sealed the deal. Everyone from the sales team to the service advisors were top notch. I had some warranty issues with the truck/ no worries. All han | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ John S.My truck wouldnt turn off. Monica at the service desk put 100% into helping out thru the whole time made me feel like the only person there. 1000000% better than any other dealer ive ever dealt with. | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Remonia TaylorThe experience was good. Car shopping was easier with them. They explained every step of the way. Saved me a trip to the bank and the RMV. SJ was very patient even when I had concerns. Thank you very much | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Grace WankyoAmazing staff Derek was amazing patient and very knowledgeable. I recommend going to see him l! | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Brian SwiftGreat Dealership, I’ve bought 4 trucks and a car there, they treat me great , they make it very easy to be a return customer, zack is a great young salesman ?? | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Michael LaRocheAlways great service at Ron Bouchard's lotsof information given and they repair exactly what I needed thank you very much | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Nicholas FredaGreat job finding the issue on my 23 RAM truck other dealer I bought it too couldn’t repair it. I high recommend this dealer, repairs done in half the time estimated awesome job | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ John WarrenWe had a great experience with trading in both of our vehicles and buying two new ones. They made the process quick and easy. We would recommend Ron Bouchards dealership to everyone. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Morris PorterI’m very happy with the professional, efficient and effective staff at Ron Bouchard Dodge. They took excellent care of my Dodge Challenger. Great experience. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ carmine colarussoPrompt. Courteous and quick. Excellent service | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Aaron NanceFantastic staff and friendly environment. Clean and nice place and a great experience! | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ Donald BellarBrianna is terrific! Thanks for the great service and help! | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ Wendy SmithI went in for an oil change and was met with excellent service. Customer service was top notch. | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Brian WillhideGreat service received here, led by Monica and Breanna. Will definitely be going back here! | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ John ShortsleevesProfessional, timely and friendly. | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Henry MoralesI love this place! Goes above and beyond even if it would cost you an arm and a leg sometimes haha. Staff are always a delight and has a wonderful personality especially Monica! Thank you guys for always putting in the finest of works! | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Pete CassaniVery pleased with Ron Bouchard Chrysler Dodge Ram in Fitchburg, Massachusetts. Staff was very friendly, professional and fair. Feel like it was as good a deal as possible and would highly recommend them to anyone looking to buy a new or slightly used car. They have great stuff and are nice people. Go see them! | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Christopher GrayService person who checked me in was so kind and sweet. Even went over the features of mu loaner car. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Jessica MarrTremendously the best and appropriate service for anyone. They truly care and will go up and beyond for there clients. I was blown away and will recommend if u need any service or finance than go see them. The time it too lk was barely 2 in half hours and it went by pretty quick and that's with my autistic child with me. They are so | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Jeff Pike, Sr.Had an old recall on my ram,Monica was awesome in helping me,when this ram is done I’ll be going to Ron Bouchard because of her! Great service,fast and friendly | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Tracy FunkThe ladies at the Service counter were very knowledgeable and friendly. Made it easy to understand what they found and what had to do to get job done! Thanks | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Tyler DodgeWorking with Derek was fantastic, he is an amazing person and a great salesman, I could not be happier. I am going to recommend to family and friends anytime they need a new vehicle to come to this dealership. Service was excellent! | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Kevin De Gray Sr.Very helpful, friendly, honest | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Lois MccoyBouchards is a great dealership. Monica is a great person, professional and very kind. | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Sheila EarleGot my car detailed here Tuesday. I am beyond pleased on the details. I feel like I have a new car. I would highly recommend them. Thank you. | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Jorge LandaverdeGreat people to do business . I'm very happy. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Michelle LaudenbachMy grandson and I purchased a Mazda from Ron Bouchard's. The sales staff was very knowledgeable and accommodating. The service staff noticed the tires weren't up to their standards and replaced them for my grandson. What a great experience! | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ bf fMonhica always takes great care of my Dodge and always puts in extra effort to make the experience great | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Joseph GaudreauFriendly and professional service today. | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Angus S Mac Donald SrDidn't feel pressured to purchase.But when I chose to, they worked with me.Guiding me through the process making sure it worked for me . | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Steve BateThey were very professional and transparent in their dealing with me. .. | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Daryl RichardWe knew which car we wanted before arriving. Zach and staff were quick to help us out and get the deal we were looking for. Overall sales experience was 10 out of 10. | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Christian PalmerinBrought my truck to replace a tank strap under warranty, truck drove fine, and now the whole truck shakes and there saying they don’t recommend driving it I CANT BELIEVE this people | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Jane FitzgeraldOur Jeep Cherokee had a recall for a catalytic converter. We scheduled our appointment, was given a loaner vehicle and the work performed was completed quickly. The vehicle advisor Bee did a great job coordinating this process. | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Barbara FerulloChiara, Monica & Bri are fabulous! Amazing team ?? | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Steven ManalanFirst rate service, on time, comfortable waiting room, information provided was accurate and easy to make this appointment. A+++. And I was able to get an inspection sticker too. Bravo. | Read Full Review3/10/2024 12:00:00 AM | Google
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★★★★★ Fedor BerndtAlicia ,Bill, and Jean are amazing, made the whole experience very enjoyable | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ jacqueline gonzalezSuper friendly staff and quick repair. I would definitely come back! | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Kate TedescoEveryone at Ron Bouchard went out of their way to help resolve the issue with my truck window. They were able to get the part much sooner than I expected and got it fixed quickly. Great service and friendly staff! | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Eileen CataldoMy son bought a truck from Ron Bouchard. They had exactly what he was looking for and they could not have been nicer to deal with. Sermed who showed us the truck and came with us for the test drive was very knowledgeable. General Sales Manager Bill Hunter was a pleasure to deal with. Gene who helped us with the paperwork knew his stu | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ George KenneyVery friendly and communicative | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Carol BouleThis is not my first time buying from Ron Bouchard. They are always excellent! This time Derek Torres was our salesman and he was awesome! Such a pleasure doing bussiness with him! The finance man was great as well as the sales manager. My experience was fantastic! They all made it seem less! I so appreciate all of you!! | Read Full Review2/29/2024 12:00:00 AM | Cars.com
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★★★★★ Don ReppucciWas looking for a vehicle for months. The CDR Bouchard Team kept my needs in mind and aligned them with a very recent trade . I received a call an hour after this particular vehicle was traded in. Made an appointment to take a test drive in which they juggled their schedule to fit me in. I arrived and the vehicle was parked out fron | Read Full Review2/27/2024 12:00:00 AM | Google
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★★★★★ Jeanne DonahueI recently purchased a new ‘used’ car @ Ron Bouchard Chrysler Dodge Ram in Fitchburg. I can’t say enough positive comments on how smooth the car transaction went and how friendly and accommodating the staff were. Alicia our sales rep was very patient and understanding of our concerns. Zachary was friendly, considerate and helpful wit | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Bill MPaid 180 bucks to have a penny removed from inside the door(something was rolling inside the door), which took a whole 5 minutes to fix, extended warranty was billed another 180 buck for them to plug in the uconnect. To drive away and it becomes unplugged again. I feel that they are ripping off customers by charging 180 bucks for eac | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Susan BrotchieWonderful experience at Ron Bouchard Chrysler Dodge Ram. We found them to be honest and professional people. Coming from the Northshore, it was worth the distance over what we dealt with at our local Dodge dealership. Highly recommend Ron Bouchard. | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Ryan LeblancGreat job by Zach. Made the buying process simple and quick . Highly recommend him for future purchases. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ bobcozzensBouchards understands what I need before I know I need it and they make sure I receive exactly what I need for over 25 years | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Chris GordonWent to look at a "brand new dump truck with sander and plow. Not used" 108k Showed up to it being literally used in their lot and a different dealers lot for plowing. And salting without thoroughly cleaning after storms. Things backed into a few different obstacles bent step on frame/ paint warn off from no protection from the salt. | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ CmstefaniloHad a horrible experience at #ronbouchards. I bought a Chevy truck from Ron Bouchard in Fitchburg. I’ve had nothing but issues. I was sold an aftermarket warranty when I bought the truck only to have an internal engine issue that I’ve put $800 of my own money into between rentals and diagnostic fees only to be told that they can’t wo | Read Full Review2/14/2024 12:00:00 AM | DealerRater
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★★★★★ CmstefaniloHad a horrible experience at #ronbouchards. I bought a Chevy truck from Ron Bouchard in Fitchburg. I’ve had nothing but issues. I was sold an aftermarket warranty when I bought the truck only to have an internal engine issue that I’ve put $800 of my own money into between rentals and diagnostic fees only to be told that they can’t wo | Read Full Review2/14/2024 12:00:00 AM | Cars.com
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★★★★★ Sandra TrippThe salespeople in the Fitchburg location were very friendly and very helpful | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Jim SkehanMy favorite dealership to have serviced done. Always keeps me advised of needs in a timely manner. Service Department ladies all go over and beyond. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Jose MarquezDerek was great! Helped me and they even had the finance manager come in to get me going. | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Fran LaPlumeGood experience with service writers. | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Sonya PanzarellaI’ve typically always had a good experience while visiting this location however their service advisor Bryanna is extremely rude and had a huge attitude when checking the status of my vehicle. My dad had called because we were out already so we decided to call to see if my vehicle. Immediately Bryanna said no and had attitude regardi | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ MiccaMr . Derek was extremely helpful. Transaction with Mr . Bill and Mr. Jean was awesome it was a smooth transaction . I recommend this place. We will buy again . Ang might bring customer like our friends ??. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Andres CrespoDerek was very friendly, knowledgeable and super humble throughout my whole experience. The whole team there made sure I was very satisfied with the purchase. | Read Full Review1/28/2024 12:00:00 AM | Cars.com
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★★★★★ Charles TellierGreat service and attention. I am very happy with my experience with Ron Bouchard. | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ Certified MprAwesome experience. Great hospitality never felt more comfortable. My sales representative Derek was amazing. My 1st time buying a car and he guided me through the process effortlessly. I recommend everyone to go to Ron Bouchard dodge in Fitchburg. | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Michael LemireTruck is missing a 4x4 decal and they were not sure why. I had my own financing but couldn't take the truck home that day so had to go through them for financing. Spoke with them the day before, they held the truck for me, Drove 3.5 hours to see the truck. Did not flex on price, gave me minimum on my trade. All said and done I got a | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Michael DawsonCouldn't ask for a better car buying experience | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ mike lyonsThe woman who greeted me was very angry if it wasnt for Melissa I was going to leave | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Jason MainVery pleasurable to have my vehicle serviced here. The staff was very knowledgeable and friendly. | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ Marie DiazThe lady's at the desk are the friendliest people I've ever met. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Katelyn DGreat customer service got the job done quickly and efficiently! | Read Full Review1/7/2024 12:00:00 AM | Google
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★★★★★ Tracey AugerVery easy car buying experience. My salesman Jacob was phenomenal. I would definitely purchase here again. | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Norman Reinbolddropped off my truck the day before my 9:30 am appointment call at 12pm for status and they haven't taken it in yet, call at 3pm and the paper work was just getting in. Picked it up at 3;30pm | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ grace kiigiVery helpful, courteous, and friendly. Shout out to Monica for going above and beyond to help us. | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Paul GrantGreat staff and work was dine very quick | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Matt LeBlancAlways great service. Staff is friendly and informative. | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Stephen KellyAlway happy with the Dodge service. 3rd personal Dodge and 3rd from Bouchard. | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ DJ HuntI brought in a list of items to be repaired, but only the Oil & A/C were attended to. Two items needed repair, but the parts were 12 days out, and we'll be in Florida by then. | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Tabitha BrandZac was great! The whole team at Ron Bouchards really took care of me. Who knew buying a car could be a pleasant experience? | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Doug CoteIt is always a joy to go here They're so friendly | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Peter SchreinerGreat experience. Bill Hunter was,very straight forward. He was training a new salesman. All around was well done. | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ Kristin ColeThe service manager was easy to reach and responded quickly to my questions. | Read Full Review12/8/2023 12:00:00 AM | Google
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★★★★★ DeannaEveryone was very friendly and the service was very fast and efficient. I am very pleased with my service today! | Read Full Review12/8/2023 12:00:00 AM | Google
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★★★★★ duane wentworthI havnt purchased a car in about 25 years I went in nervous and Zachary Chase at Ron bouchard made me feel I was in good hands made me feel at easy Thank you. Jean Correa Navarro Business manager got me the best loan option lowest rate that I thought I could get Thank you guys very much. Love the car very much... | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Dylan MacneilVery fast in and out experience. Second vehicle I've purchased in last 4months. Came back for another because I trusted my experience to be the same and it was! Very easy. | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Breanna Camire CamireLove love love this place!!! | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ b charAfter having two bad customers service experiences at other dealors( didn't call me to tell it was done and lieing about warranty/recall work). Ron Bouchard was a great experience, communicating cost, timing, giving updates in prefect professional manner and aimming to please. I will for sure be making my next service appointment th | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Mark GreenFantastic service, incredible customer service, service manager has incredible customer skills. | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Melissa NolanMy car needed to be in the shop longer than planned. I was offered a beautiful loaner vehicle by the staff. My boys wanted me to trade my newer car for the loaner?? Monika and the staff in the service department are so wonderful! They go above and beyond to please the customers and get the job done perfectly. Best service department | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Drew CurryMariah at the service desk was very helpful, she made me aware of what was going on very transparently. Did her best to get me in and out quickly for my recall appointment for my truck. Thanks again to her and the people who serviced my truck! | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Jose Alfredo Duarte Toribiothey do good service and good work???????? | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Diana FerreroMonica is wonderful. Very professional and personable. My car was ready as promised. | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Stephenie ManciniThey are the most wonderful team I have ever had the pleasure of working with. They go above and beyond ?? | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ ashley grimesWould like to thank derek for getting me my dream car in a timely manner & not making me feel pressured along the way! Kind staff | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Jim KlohrExcellent service. Everyone I’ve dealt with was very professional.Monica the service advisor went out of her way to be helpful. | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ el diGot me in quickly, fixed what had to be fixed at no charge, and got it back the same day.. No hassle..I would definitely recommend them! | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ Nancy LaCroixWhen you drop off your car for service, the service people go over the entire car and grade everything green, yellow or red. They call you up let you know what they found and then ask what you want taken care of. They are quick and efficient, getting it done right the first time and they keep you informed as to what's happening. My | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ patrick gaffneyThe woman in service were great. Communication was great. Everything was done as promised. | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Michael ScaglioneVery pleasant to work with. | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ C53 EntertainmentThis was the best car purchasing experience that I have ever done. The entire staff was professional, and the process quick and easy. I highly recommend, and will purchase future cars here. | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ Mike MccarthyGreat price and staff made the purchase process easy. | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ Ryan PrevilleThe people down there are awesome. Jake and the crew are honest and work with you to get you the best price. Thanks Jake! | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Barbara russoWe needed quick appointment and got in next day. Work was done well and on time. We had our car back that same day. We were very pleased with Dodge service dept. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Kimberly AtencioOverall the experience was great the only thing I wish there a coffee station for the waiting customers. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Hax _Horrible experience did work charged me prices. That didn't even tell me about didn't fix anything. Left me worse than I was before. I started worst car dealership I've ever seen. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Henry MoralesI love this place! Goes above and beyond even if it would cost you an arm and a leg sometimes lol. Monica is always a delight and has a wonderful personality! | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ Wendy FentyService was fast and priced great!! | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ Adrian paganThe best-selling team special bill management | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Annette BrooksGreat service. They were prompt and did a great job. | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Terry DerrWe thought they found the problem, but they didn’t saw the car has to go back | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ Alice HollandGreat customer service, they were able to diagnose the problems our truck was having. Fixed what they could, ordered the parts to finish the job and took care of all the paperwork involving our extended warranty. | Read Full Review10/8/2023 12:00:00 AM | Google
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★★★★★ Monica MedeirosDerek did an amazing job and was very informative. The finance department worked tirelessly to help get a monthly payment I was financially comfortable with. | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ carl stoneBreanna was very helpful and kept uptodate on was happing | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ Ned CaseyStaff are very friendly and helpful | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Deborrah NormandinBrought my Jeep in for a scheduled brake job, oil change and sticker. The girls had a nice Dodge charger ready for me to take to work. Kinda didn’t want to bring it back. Picked up my Jeep after work. All was well. The service department is excellent and go out their way for you | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Jackie HamiltonHaving been a long time fan of Dodge Rams….and a past very satisfied client of Ron Bouchard Dodge of Fitchburg, MA And their Service center. I Found exactly what I was looking for there . Even though that specific truck wasn’t available ; the sales person (Derek Torres ) was great to work with and the manager(Bill Hunter) did a t | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Michelle fiolaThey always take care of my truck and me at service department. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Jackie SheaMonica was extremely helpful and they had my car in and out. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ PaulaI just brought home my new-to-me 2017 Volvo from Ron Bouchard Chrysler Dodge Ram, and I love it! What made this car-buying experience so positive was the time and care salesperson Derek Torres and Manager Bill demonstrated toward me. They were respectful, listened to what I was looking for, and explained the buying process in such a | Read Full Review9/28/2023 12:00:00 AM | Cars.com
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★★★★★ John MakiHad my Ram serviced. Quick and easy. Thanks | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Robert McCarthyVery good sales team they made me feel welcome there. Also they were polite and very nogelable,the whole process of buying a car, I only wished I could have gotten more money for my traden. | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ MaryAbsolutely best dealership around! Jacob and Gene outstanding service! Both went above and beyond to enable us to buy a vehicle. Highly recommend dealing with these two men! | Read Full Review9/22/2023 12:00:00 AM | Cars.com
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★★★★★ Anthony Miolaincredible staff very helpful and fast. been a customer for years and will continue to do so. also the service department is always very fast, dependable and helpful | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Michael GagneWe moved our fleet maintenance here and they have been excellent at accommodating our needs. | Read Full Review9/18/2023 12:00:00 AM | Google
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★★★★★ Stacey HouleDerek Torres has gotten me into two trucks now. He’s extremely professional, answers any concerns after purchase promptly and it’s always a pleasure working with him. I have used their service center for oil changes, detailing, and bigger concerns such as check engine lights on. They’re always efficient, professional and get the job | Read Full Review9/18/2023 12:00:00 AM | Google
