About Westgate Chrysler Jeep Dodge Ram
Westgate Chrysler Jeep Dodge Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Certified Technicians
- Free Estimates
Call (919) 371-2571 today to schedule your next appointment.
Our technicians at Westgate Chrysler Jeep Dodge Ram are ready to help you!Westgate Chrysler Jeep Dodge Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Westgate Chrysler Jeep Dodge Ram today at (919) 371-2571 to learn more
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★★★★★ Dylan JonesEric Holmes was very helpful with putting me in my 2017 Ram 1500! He was insightful with the features of the vehicle and helped matched exactly what I wanted to pay for it. Definitely recommend going to Westgate if you're looking for a great vehicle! | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ JA CHBEWARE, BEWARE, BEWARE! GO TO LEITH JEEP IN CARY OR RALEIGH! DONT BUY AT WESTGATE. WORST EXPERIENCE EVER!!! UPDATE: To date, I've not received even a call from anyone at this dealership about my review. STILL, I have not received a refund on the warranty that they sold me after they denied a claim. Westgate & Kevin Dozier, the sales | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ DylanVery happy with the purchase of my 2017 Dodge Ram 1500! Excellent service and reasonably priced. | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ Bobbie FeracoThis was the 2nd car we bought from Westgate and just like the first time we had a wonderful experience. Norman, our sales representative, was patients with us and helped us through making our decision. I’m sure we will buy from them again! | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Leonard D'Oliveira.The people are amazing there, Peter, Cameron and Joseph went above and beyond. They really made my experience one that will make me want to always go back to this location. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Kengo NishiI had a very frustrating experience with this dealership. Approximately 70% of their cars were lacking titles, which made it impossible for us to finalize our purchase. We were initially told to expect a wait of 7-10 business days for the title. However, after 4 WEEKs of waiting, with frequent follow-ups and no progress, we were info | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ victor paluzziAvoid at all costs. Absolute worst possible car buying experience. Sold me a water damaged Jeep and 5 months later Im forced to get rid of it at at a $6k loss, on top of the $2k I had to spend it repairs and tows. No longer had any confidence I could make it 10 mins down the road. Only offered me $23k to take it back when I still had | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Sonja WarnerMonday morning I had a radiator leak and had my Jeep towed to Westgate where I purchased it. Of course no loaner until diagnosis, but diagnosis wasn’t done until Thursday. Which is awful because I drive for work. So why are there NEVER any loaner cars available? Thank goodness to a wonderful guy who works there, he squared me awa | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Jen EvansYal come get your next vehicle from Westgate. Be sure to ask for the salesman name Farooq. He is a terrific salesman, super patient, kind and very very helpful. This man will help you find the car you want no matter how high or low your budget is. Tell him Jen sent you ???? | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Anson CurtisOverall great experience buying a car. Norman was my salesman and couldn’t be more accommodating and patient. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Mina ForteI bought a 2016 dodge durango from Mace at Westgate Cars on August 12, 2024. He was a great sales person until it came down to the end. I went to pick up my car 3 days after purchasing and when he brought it out it had a huge white scratch and dent on the side of the car that was not there during the purchase. I complained he immedia | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Jen EvansYal come get your next vehicle from Westgqte and get Farooq to help you. He is a terrific salesman, super patient, kind and very very helpful. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Makayla DeaniseI love everything about the dealership! They were all super helpful and helped guide me through my whole process of buying my new vehicle! Farooq was my sales person and he was very informative about the features of the car and any question I asked he had an answer. Travis and Melvin made sure I had the best out the door price they c | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Matthew DoranGot a 2024 Compass from Brennon here! He did a great job working with me and took care of everything I needed. Will certainly check in with him for my next Jeep. | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Tyrone MyersJust purchased a Range Rover that I was hoping for. With the help from Mrs Silvana, the service was great. Will look forward to doing business in the future ! | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Matthew CoeIrbrahim is the the most patient sales person I ever dealt with and doesn’t push you to buy what you don’t want to buy! | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Justin WardPrompt and friendly service. Quick buying process. Vehicle as advertised. Very easy company to work with. Chauncey was knowledgeable and personable throughout the purchase experience. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Chris AllenProfessional, quick, and very nice! | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Annette GoochI had a very good experience here with the salesperson, Brennon Warren. He was very patient, thorough and didn't pressure me into purchasing. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ William AdkinsFarooq was my salesperson. He was very helpful on the test drive and made buying the vehicle extremely easy! 10/10 recommend him! | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Brent EasonJust bought my 3rd vehicle from Westgate in Raleigh and very happy with their performance. They helped me get the exact color and options I wanted for my 2024 Jeep Wrangler. Pricing was straightforward. Brennon had my new Wrangler ready to go when we arrived for a smooth delivery. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Kenny IsleyI never leave reviews. But felt disrespected here. I called and spoke to a rep about a car I wanted. Didn’t need but wanted. I had a trade in with negative equity and informed them of that. No problem. Set up an appointment to come in two days later. I was a proactive customer, I called the next day and asked is there anything I can | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Joel HareWe were looking for a car for our daughter and we popped in to Westgate Chrysler Jeep Dodge RAM and were immediately assisted by Cristian. He was super easy to work with, assisted us in all of our requests and was quick to make everything smooth and easy. One of the best car buying experiences ever for me and I have bought plenty o | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Anthony SalaFantastic work from Jeffrey Mohr!!! | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Honggi JeonI bought a used car here a few days ago. Cristian, the salesman, was very easygoing, knowledgeable and attentive to my needs. The purchase process was very smooth and i was able to get everything sorted out on spot including insurance. Overall it was a very positive experience. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Jacqueline RushingMy husband and I recently purchased a Jeep and we have nothing but good things to say! Farooq and the team made everything super easy and it was an awesome experience, love my new ride!! | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Jordan GravesSo i had a review a couple months back in may when i got my car from westgate and i thought they were the best…well.. little did i know. I can honestly say this is the worst dealership i’ve ever been to!! the sales reps are unprofessional and all the cars have some type of issue including my car which later on had a recall and check | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Brandon SmithPLEASE TAKE TIME TO READ THE NEGATIVE REVIEWS. I did not and I regret it. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ davante mckinneyThey put you in bad deals don’t let you get out of it have high interest | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Brandon SmithUPDATE!!!! I’m not gonna air dirty laundry on here but just go somewhere else. Somewhere they listen to what you say not just hear it. Sucks because they now have over 60k of my dollars over two vehicles and I’m left trying to figure out where I gotta take these now because I thought I had that figured out but they fail you time and | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Chante TuckI purchased a dodge ram and it is a great truck but nothing compares to how helpful and patient the staff was with me. I didn’t feel pressured AT ALL! Thank you to Sam and Stacy.. you were great .. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Travis WilkersonHad a great experience. Ibrahim was a great sales person. He worked with me and helped me get into the Ram truck I wanted. I highly recommend Westgate. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Tiffany BrookComplete waste of my time. Had me to drive 2 hours there just for them to offer me only $4000 and made it seem like they had a deal and everything work out before I literally wasted my time. No thank you for the $4000 for my 2017! Complete waste of time literally just to be there 10 mins and turn back around and drive 2 hours back ho | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Ryan DohrnThey’ll switch appointment times on you as a customer and not inform you. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Konceited Wav_Ibrahim was a great rep! Got me into my new car and out the door in only a few hours. | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Whitney HThis is the best place to buy a Jeep! Excellent service as soon as i walked into the parking lot! Farooq helped me every set of the way, he’s very knowledgeable and will give you great service! They gave me a great trade $$ for my Jeep! Everyone in here was amazing even down to the managers! You will feel like you’re at home! I left | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Unique HeywardMr. Norman is who I had throughout most of my car buying process. He was very helpful and patient with holding the car that I wanted while I had to get a few things straightened out with my insurance and bank. They’re a great dealership and I wouldn’t think twice about coming here again!! | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Akshay Kurhade (#Acraze)Update:- While the below experience still holds, had a better service experience. When I got the car it had lock lug nuts but didnt notice that it did not include a key. It was never a big issue so I just drove it as is. Recently called to get a service appointment scheduled,other than the fact that parts department put me on hold fo | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Paul NicholsMy car had a bow on it too. It also had a faulty engine and almost no brake pads but somehow passed their inspection with flying colors! This is a dishonest dealership. It’s hard to say it’s from top to bottom but every person we dealt with so far have been shady. DO NOT BUY THE SHINY CARS from this place. Deal with absolutely anyone | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Ka Capital THorrible experience. Now I'm facing a $10,598.00 repair for the "lemon" that was sold to me ??. ???URGENT: If you are interested in joining in on a Civil Lawsuit please contact me ASAP and I will forward you my attorneys information. TIA Thanks Mary!! (Read Review ????) https://goo.gl/maps/5bVgCp43AhzsDYqA9?g_st=ac @Westgate.....I know | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ ReMaIn AnOnYmOuSHorrible. Several complaints are in filing progress as I type!! BBB and DOJ. Attorney WILL be in contact with this "business " | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Cody RuhlNorman was awesome! He was very professional and helpful! He helped me get into the truck I wanted! Ask for this guy ;) | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Andrew PontonAMAZING EXPERIENCE FROM START TO FINISH WITH MY VETERAN USS SPECIAL FORCES AGENT FAROOQ?? If you are looking to purchase a new vehicle, or sell yours, asks for Farooq?? | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Matt BurnsChristian was great to work with. Appreciate the fast, friendly service! | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Josh StricklerWestgate provides excellent customer service. Felicia is great! Other Jeep and Dodge service departments could learn a few things from here! | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ M TJeffrey Mohr was the greatest on getting us in our Truck | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ HenryI bought a 2015 - 300. Only had it for three weeks and the starter went out. Called and talked to the manager about it he said he would call the corporate office to see if he could help me with it. Well it took about two hours and they paid half the cost of the repairs. 500.00 dollar's. Thanks Westgate. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Walter LahmannPicked up a new 2024 Gladiator this past weekend. Work with Clay in Sales, he was awesome, attentive and fast moving! Also worked with Ehsan in Service, top notch all the way around! | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Russell FritscheClay was very helpful with getting me my first car and I couldn’t be happier :) ?? | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Jacobie LewisVery helpful with assisting me through my car process. Also displayed great communication skills and a kind attitude. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Austin HWhile the staff were very pleasant to work with (especially my salesperson, Sam), unfortunately my experience was not great. First, be aware that they install LoJack on every car. They charge $800 for it, but it costs the dealer $80 parts + $70 labor to install. It is 100% profit-padding and provides little to no value to the custom | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ BrittanyDo yourself a favor and DONT GO HERE! Recently bought a car from them 3 weeks ago, they then hid the fact one of the tires had a hole in it. I have had to beg them to order me a new tire. Brand new car that I can’t drive. No updates. Save your time and money and go elsewhere! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Jack LockardI came in to check out a Porsche Panamera GTS from their inventory. While I could walk around and look inside the car, I was informed that a test drive wasn’t allowed due to it being an "insurance liability." Weird that I’ve been able to test drive more expensive and powerful cars at other dealerships—and even once at this very deale | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Aidan CookJeffrey Mohr was very helpful, knowledgeable, and upfront with all info regarding the car. It was a great experience! | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ John SabaI just wanted to say a big thank you to Cristian for making the process of buying my truck so smooth and stress-free! If I ever need to buy another car, or if I know someone who's in the market, I'll definitely recommend Westgate Auto Group. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Chase TurnerI bought a used grand caravan. Christian was my salesperson. He was very respectful. They were cool with me taking the van to get checked out by my mechanic. Everything was good, but it did need an alignment. I asked Westgate to do the alignment as part of the deal and they were cool with that. All in all , I had a great experience a | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Lisa DentonI just purchased my second Jeep Grand Cherokee from Westgate Jeep. Everyone makes me feel valued and they go above and beyond to ensure that the experience is a positive one. If you’re looking for a Jeep, visit Westgate and ask for Mark King. He’ll treat you right. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ John FarmerChauncey Williamson was an awesome salesman as was the finance manager! Great buying experience! | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Ruth BazileNorman …top notch Salesman! Very knowledgeable and Kind. Norman wanted to make sure I really liked the car I was looking at and showed sincere concern. The process of buying my new vehicle was easy and with zero pressure. I highly recommend Westgate and ask for Norman for your new car! | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Dru ShiestyI had the pleasure to assisted my Norman White, and could not ask for a better sale rep. Also I would ask for Norman directly! | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ kira morganJeff mohr is a personable, patient, and no pressue rep i would highly recommend. Excellent service and very knowledgeable on all the buttons and knobs, as well as having the answers to all my questions and concerns. Great job. It was a pleasant experience thru and thru. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Susan ColettaWalked in met Joseph at the door with his wonderful smile! Excellent service, professional, made the entire process painless. Would highly recommend Joseph Keighan and Westgate Jeep! | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Josue LeoI recently purchased a car from Westgate Chrysler Jeep Dodge RAM, and I can't say enough good things about my experience. The sales representative, Silvana, was absolutely amazing! From the moment I walked in, she was attentive, friendly, and genuinely committed to helping me find the perfect car. She listened carefully to my prefer | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Michael RhodesFound a Grand Cherokee through Facebook and specifically Clay Newsome. Came to the dealership and was treated great by him/staff. He made the experience seamless and enjoyable even for a first time buyer. 10/10 recommend | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ TheCandyBoxx 2019I purchased a 2018 dodge Durango from this company and have had problems since 3 weeks after we got it. We’ve called and left message and asked to speak with a supervisor just to get the run around. The start/stop service message came up on the dash along with a numerous of other messages ! The truck does not cut on at all now and we | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ ???? ??????I recently bought a Ram 1500 with a 5.7 engine from car salesman Christian, and it was a fantastic experience. He was professional, knowledgeable, and really listened to my needs. Christian made the process smooth and stress-free, answering all my questions and ensuring I felt confident in my purchase. I highly recommend him to anyon | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Robert B ButlerPurchased in 2006, I've been driving this Range Rover Sport for 18 years (see photo). On a one week trip for a family wedding in Maine, we rented a Dodge Durango. As a Rover lover, I was totally impressed by the Dodge. Following our one-week test drive, and when I finally let go of this classic RR, I'm going to take a serious look at | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Jonita LassiterStacey was so friendly and got me what I wanted. Thanks Stacey! You Rock!!! | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Young KarriHad a great experience, easy and organized, Norman was great help and made the whole process very smooth. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Catiria HollowayWe worked with car salesman Mace Laurent. During our buying process he made us feel comfortable and confident about our purchase. Mace catered to our wants and needs throughout this entire process. There were a lot of pickup trucks that sold during our process but Mace kept the communication open and provided us with immaculate custo | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Nancy WhiteNorman White was extremely helpful with our purchase of our first jeep truck. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ uArashiFarooq and Melvin. Amazing customer service. First car experience got in and out. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Tyree SmithI have take the time out to give Jerin a major shout out . I was very hesitant about buying a new vehicle. He made the transition a very smooth transition. If you are in need of a good vehicle please look for him. He will get you what you need ! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Edgar Leo SolisSilvana is the best she helped me look for a car that I wanted she is really nice and a hard working person she has also helped my parents find a car that they were having trouble look for i really appreciate her hard work and dedication.Staff is amazing they ask questions regarding who your are looking for, what your looking for, if | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Barbara ProctorWe had a wonderful experience purchasing a Jeep here. Farooq is great! He is nice and is an attentive salesman. He took the time to show us the vehicle features, not just explain them. Peter and Cameron, on the finance side, are also helpful and great to work with. One of the smoothest vehicle purchases I’ve ever made. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ ehsan oBest and smoothest experience ever. Farooq made the whole process seamless | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Jason WraggeIbrahim did a great job! Enjoyed talking about cows while waiting on financing | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Nancy KarcherClay was wonderful! He showed us as many jeeps as we wanted to see and was a huge help! He continues to help via text if we need anything! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Christa AgolaClay assisted me with finding my vehicle. He was kind and attentive. I ran into a few issues, but he was on top of it and made sure I was well taken care of and remained in love with my purchase. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ John HubbardI purchased a used jeep rubicon and when I looked at it looked great and after driving it it had a little bit of a shake in it but I figured it was just a tire out of balance but that wasn’t bad enough to stop sale. I was told that there service department checked it out and they came up with no problems they said. I also asked about | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Vwgm369I purchased a used jeep rubicon and when I looked at it looked great and after driving it it had a little bit of a shake in it but I figured it was just a tire out of balance but that wasn’t bad enough to stop sale. I was told that there service department checked it out and they came up with no problems they said. I also asked about | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ Jaylyn MayRecently worked with Ibrhiam on the purchase of two vehicles. He created a no pressure environment and made the process extremely smooth. He is very personable and made sure we had all of our questions and/or concerns answered. We’ll definitely go back in the future for any vehicle purchasing needs! I highly recommend asking for Ibrh | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Nicole BenedictHad a wonderful experience! Brennon Warren and the entire financial staff were fabulous! Made for a seamless, easy, non-pressure experience! Thank you! | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Dennis DunlowJust bought my first Jeep. So happy with my new Gladiator Rubicon! The staff was beyond helpful in the purchasing process. My salesman, Brennon Warren, listened to what I wanted in a deal and made it happen. This was the best car buying experience I have ever had with a dealer. I will definitely buy from them again as well as send my | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Jenna ClaytonFarooq is the best hands down!!! Wouldn’t recommend anyone else! He made my buying process so easy and actually walked me step by step on buying my new car. He listened to me and gave me some great input. Highly recommend!! | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ tim brattainWestgate Dodge I dont trust them, they have shady business practices they used on me on my first visit to their dealership, always get everything they say in writing or find another dealership is my advice for anyone doing business with them, they will try to charge you for work that wasn't done on your vehicle and promise you a disc | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Naturally Queen'sMy experience yesterday was amazing! I really would like to thank Brennon Warren. He was so helpful and made my new car purchase easy. If you are looking for a great place to get your next vehicle. Please stop by and see him. Remember to tell him Tammineka sent you. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Jonathan LøwertStacy was really nice and helpful, she answered all my questions, and to be fair there was a lot of them. So big thanks for a great experience ?? | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Erica CarterThis is our second time buying vehicles here and today we bought 2. Jerin was wonderful to work with. Everyone from sales to finance was great | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Lori WhalinIn LOVE with my new Jeep Grand Cherokee! Shout out to Clay for helping me find my new mom car! | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ sam dixsonJeff made this a quick and easy decision. Thanks for going the extra mile. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Jennifer CampbellWe worked with Stacy when buying our preowned Tahoe and she was great to work with and very knowledgeable. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Rich HartsI just received our 2018 VW convertible from Westgate an hour ago and couldn’t be more satisfied. I was looking online for this exact car for a while for my wife and found it at Westgate. I spoke with Margareth who connected me with Ibrahim in Sales. Straight up nice guy who walked me thru the car history, FaceTimed with me to see | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Ericka WardI had a horrible experience buying my used car from Westgate Chrysler. I would absolutely not recommend buying your car from this dealership. It’s worth the drive to go elsewhere. Everyone knows you save money buying a used car privately or from a local family used car lot but I chose to buy from a larger dealership hoping to get b | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Matthew TralaVisited Westgate on a whim last Thursday to purchase a used vehicle, since the wife's went out of service a few weeks prior. We were immediately greeted upon arrival and worked with Norman throughout the buying process. I purchased my first car through Westgate in 2012, and now my second through them in 2024. Overall very easy car bu | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Calvin Johnsonthis dealer ship overcharged me for a diagnostic test of my vehicle. then waited in store over 2 hrs from opening time to later find out after diagnostic test car is in worst shape when I brought it in. check engine light is on in my vehicle when it wasn't when I brought it in not only that 15 mins after leaving Westgate under my hoo | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Stephen NewcombWe had a great experience at Westgate Jeep. Joseph and Cameron were awesome to deal with! | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Thomas ChismNorman was great. Would do business again | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Wendy FosterI found what I wanted online. The whole process... including them accepting and pricing my 10 yr old, 141,000 miles trade in. Farooq (wish I would have gotten a card to spell his bame correctly) anyway FAROOK was WONDERFUL and he was Johnny on the spot! I am an hour away from Westgate, and the communication was excellent! By the time | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Areli MartínezFantastic service! Joseph helped us, very friendly and extremely helpful! He made our whole process very easy and smooth. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Donna DurhamTop notch service from start to finish. Jerin was awesome! We will definitely do business with them in the future. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Summer DealDo not buy used trucks from here. Bought a Ram 2500 a week ago and already have to put it in shop. They sold me a truck with problems and when confronted they denied it, of course. They almost sold me that truck that didn’t have all the maintenance done on the vehicle like the car fax report stated. Also was not shown how to hook up | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Eric WebsterBeware- Occam's Razor: I took my 2014 Jeep Grand Cherokee to Westgate CDJR today for an oil change and tire rotation. I chose Westgate because, on two out of my last four visits to Leith Jeep for service, I ended up with a screw or nail in my tire. Leith Jeep denied any responsibility and dismissed my concerns, despite the fact that | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Reshma TharuveEric was very good and he very helpful | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Karen StrockWestgate "goes the extra mile" to accomadate my mango colored 2010 Jeep Wrangler and me! What ever I ask ....they deliver! Thank you! Thank you to the great Service advisors and mechanics! | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Irvin CanalesIbrahim is a nice seller help me decide which truck a was taking home. Thanks for helping. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Mike GreeneTook my 20-year-old daughter to Westgate to look at a 2018 Camaro she found online, met with a sales person named Bob and the sales manager named Kevin, Bob walked her out to look at the car, unfortunately the car was absolutely filthy even though they said it was just washed, I remember Bob making excuses saying that they don’t have | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Curt BourqueWalking into the dealer me and my wife were immediately greeted by a salesperson, named Chauncey. no pressure just asked me if they could help. I explained them I just wanted to go look around and they said if I need anything let them know . After walking around wife and I found something we liked went back to the front desk gas for | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ David ShinnPurchased a 2023 challenger. LoJack is not working went back to dealership 3 times to have fixed . Still not working and no one ever returns my calls when I leave message. Feels like no one really cares about it and I’m just bothering them about it. SILVANA was working on it and now we are going through manger Kevin. | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Arabian24Stacy and the finance team were amazing!! | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ JA CHBEWARE, BEWARE, BEWARE ALL SENIORS & FEMALES....WORST EXPERIENCE EVER!!! I bought a 18 Kia Forte end of November 2023 & paid $13,000. Also purchased a seperate $3,000 Extended Warranty. Was not told until after I paid a $2,000 deposit & $300 towards an Extended Warranty that there was NO TITLE to the Kia. I waited 9 days for a title | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Angela WilliamsI want to thank this young man ,Jerin Cosgrove at Westgate Chrysler, Dodge and Jeep , for helping us today in picking out the right Jeep for us.He was super Courteous.He always kept us updated with every step of our buying process.I can't Thank him enough.I would recommend this young man for easy stress free experience. Thank you Jer | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Michael BeanNorm made the process easy and quick. Great salesman to work with | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ JA CHBEWARE, BEWARE, BEWARE ALL SENIORS.....WORST EXPERIENCE EVER!!! I bought a 18 Kia Forte end of November 2023 & paid $13,000. Also purchased a seperate $3,000 Extended Warranty. Was not told until after I paid a $2,000 deposit & $300 for an Extended Warranty that there was no title to the Kia. I waited 9 days for a title. However, th | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Kerry McCallBrennon was great to work with. | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ Eric OsterhusBrennon was fantastic to work with and made the process simple and enjoyable. This was my fourth Jeep purchase and by far the best experience. Would highly recommend the team at Westgate. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Robert Wilsonibrahim is the man to go to. so awesome and such a nice place | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Hannah i.Clay was great in helping me purchase my jeep! He went above and beyond for us | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Kaleb WellsCouldn’t have asked for a better experience, Clay Newsome was more than helpful and made the process smooth to acquire my new TRX! Thanks bud! | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Greg WilliamsWorked with Brennon on getting my new jeep. Great service and I'm so happy with my new Willy's. Thanks | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Jessica PullisI worked with Brennon and it was an absolute breeze. He made the car buying process super simple and was very honest and straight forward. | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ michael mckneelyClay Newsome (saleperson) had the Jeep ready when I arrive. It was washed and detailed. He went over the features and 45 mins later i was walking out the door with a new 2024 Galadiator Willys. Clay Newsome is the person to ask for when shopping for a car or truck. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Michael ArveloSimilar to another, I've now bought two vehicles from Westgate. This time around, I worked with Farooq who was the perfect guide through finding the right vehicle. He was friendly, open to me finding out what I wanted, and responsive. It was a low pressure situation and made for a great purchase. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Charles HarrisonJeff Mohr was great! In and out quickly with everything I was looking for. | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Virginia LanierWe purchased a Jeep here a few years ago and had the best time with the sales team. Some of the usual haggle, but all-in-all great experience. We purchased Westgate for Life and an additional warranty and it's been a total disappointment. We have been upsold unnecessary services by westgate, they continue to communicate with the wron | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Olivia MockClay and Peter were so great. They made sure every detail of our experience was taken care of and we can’t thank them enough. Highly recommend working with both of them and this dealership! | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Myles ReitzDo not buy a car here they promise all the things but don’t deliver when it comes time to owning up there end. Vehicle was under warranty, broke our clutch plate six months ago same part broke this time they would not cover it. Stating that it could have been where in tear and that it wasn’t put together correctly but they are the on | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Sam SchwinnGreat service from Jeffrey, in & out very quickly, fair trade value, very great place & people | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Brandy ChmielowiczJeff was extremely helpful and friendly. He worked hard to get me exactly want I wanted. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Mark ForrestJust bought a 2025 Ram 1500 and never set foot in the dealership. I picked one out online with a no hassle price. They brought the truck to my home for a test drive and we ended up agreeing to terms. I filed an on line credit app and they took the truck back, detailed it and returned it. I signed docs on the tailgate and they left me | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ wuzzupabcBEWARE!! DO NOT buy ANY vehicle from WestGate Dodge Ram dealership at 6421 Old Westgate Road in Raleigh. You have been warned!! Spent $51,000 last moth in a used vehicle there. A few questions in, and I mean SIMPLE questions, like "Is the Sirius XM radio trial membership allowed to be transferred to one of my other vehicles", to what | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ William NormanI have a 2018 compass that I took here because the 6 year old car leaks worse than a 25yr old tent. Upon arrival, of course followed by my wife and newborn child so that I could get back home, I was told "Our leak guy called out sick. He only comes once a week so we will need to reschedule." No call or nothing, I found this out at t | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Thomas CobleGreat experience! There with my son to evaluate and eventually purchase. Stacy was super helpful and accommodating! | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Jon CollinsFront to back, amazing car buying experience. Found a Wrangler online, called the day before to make sure it was still on the lot. Showed up at 9am and everyone was super helpful to close the deal. Farooq was extremely helpful while going through the car on the lot and ultimately closing the deal. Cameron on the financing side was g | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Anita RussellThis Dealership has vehicles everywhere on this lot across the street down the street meaning with this abundance of vehicles I'd be slashing prices to clear out inventory so new ones can arrive. No price slashing or deals being made. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ kimberly andersonStranded. Tried to take my new jeep to them because the systems were screwing up and I couldn't get the vehicle home and they told me "we can't see you til the end of month" Turns out that all I needed was to have someone release the battery to reset the computer. Will never buy another jeep product. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Jenny-Xuan NguyenGreat experience in purchasing a car! First time buyer and Chauncey was very helpful! Will be telling everyone to go to him for a hookup! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Elijah SmithIve bout 4 vehicles from this dealership. The first I had to trade in because dodge service could not figure out how to get my check engine light from coming back on. Must have taken it in 5 times. The middle 2 purchased have had no issues. My last vehicle has been in the jeep service department 2x in the last 3 weeks. I've rarely be | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Cameron RamosHorrible negative energy the minute you walk in the door. Bypass this place. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Stephen ShipmanIbrahim is one of the best I have ever dealt with in my life. He is awesome. He was very helpful and very patient. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ David Lee Blount JrTo anyone having horrible experiences @ this dealership. If you have proof of your claims, emails, pics, documents, & money is owed to you, then I suggest filing a lawsuit. That's exactly what I did & won my case. Dodge must now pay me $3,677.48 all because of their rude, incompetent, service department, including the service manager | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Lauren MeierWe had been looking for a specific Jeep (Oscar Mike) for quite sometime and found it at Westgate. I began communicating with Farooq thru calls and texts. We live about 6 hours away so we were in constant contact to ensure the Jeep would still be there when we arrived Saturday morning. Farooq even called when the dealership was clo | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ MKI purchased my second car from Westgate and Ramesh Qadir. Ramesh is great to work with and really tries to help you get a good deal. I purchased both cars from Ramesh and he’s been fantastic!! | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Jason WhiteFarooq was fantastic! He made the buying experience seem less. He was knowledgeable, listened well, and was able to find us the vehicle that matched what we wanted. I would highly recommend Farooq! | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Sarah DavisThe salesmen were great and would definitely recommend them if they worked somewhere else. Everything else was terrible and would not recommend. | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Michael HaddadWouldn’t trust them as far as I could throw them. | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Jordan GravesHad a great experience with Westgate yesterday! My sales associate Taylor was a huge help and walked me through the car buying process! she made the process smooth, answered all my questions and helped go the extra mile when i needed assistance. really comfortable with the service and my new vehicle! | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Michael HobbsChauncey @ Westgate was an extremely professional and kind salesperson who genuinely wanted to help me get the vehicle I needed. He was helpful and easy going and made buying a vehicle a great experience. I can’t say that for many others that I have dealt with in terms of shopping and buying a vehicle in the past. Go see Chauncey! | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Christi HintonMe and Husband went to Westgate and was serviced by BRENNON. He was AMAZING!!!! Not only did he go over and beyond to find the car of our dreams but he made the experience everlasting. Go ask for BRENNON!!!! | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ john sheltonI have purchased 2 vehicles from there. Most recently, I worked with Brennan to buy a new Challenger R/T. He was very polite and helpful. It was a good experience and I highly recommend Brennan as he is not a high-pressure car salesman, but truly works to find the vehicle you are searching for at the price point you need. | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Zo BlowWas in the market for a manual Jeep Wrangler. I met Brennon walking in the door from his lunch break, he ended up skipping his meal to help me get in the car of my dreams! Im very happy with the service and purchase! | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Cathy GrossbauerBrennan was awesome! I came in for an oil change and then thanks to Brennan, Came back the following week to pick up a new jeep Rubicon.!!! Loving it!!! | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Lynn RaganJacques Michel was so great. We had a seamless buying experience. We knew what we wanted- and made sure to come through for us. He worked hard to get things take care of efficiently, and with a smile the whole time. | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Paula CSIf you’re looking for a new Jeep, Farooq is your guy!! He is very knowledgeable on the various models and trim packages, which helped me select the perfect vehicle. Farooq was very pleasant and patient with me during the process. I never felt rushed…he really wanted me to find the jeep that was perfect for me and my family. He respec | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Tonya EdmondOur son wanted to purchase his 1st car. Ibraham did not hestitate to show us as many vehicles as we wanted to see to ensure my son got the vehicle of his choice. He made the process smooth and pleasant. | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Randy SmytheWestgate is the best. I’ll be back. | Read Full Review5/26/2024 12:00:00 AM | Google
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★★★★★ Fitzgerald ParksI came as scheduled with my wife and son to look at a van. Norman from the beginning was on top of things. Even though my trade in wasn’t gonna work , we were able to work around everything and still make the sale close to the terms I was looking for. Norman was a down to earth guy, enjoyed a talk with him on the test drive and never | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Farhat TalashI don’t recommend this dealership and their service department to anyone, very high repair costs with lowest work quality and no certified tech ???? | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Daniel MartinezI’ve purchased both new and used vehicles from this location. Great experiences both times! Had an issue with paperwork after my most recent purchase but Jacques worked diligently to get everything corrected. Will definitely shop here in the future and I highly recommend working with Jacques as a salesman when you go in. | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Jaquelin MorteraClay gave us an excellent service for the purchase of our Jeep. He is a nice person and willing to collaborate with whatever you need. | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Stephen MarksGreat service team, prices are on par for a dealership | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Prince dejaThe service department is terrible. I purchased a vehicle elsewhere. A 2015 Chrysler 200 with 102,000 miles. I know it’s a used vehicle. Anyway, While driving the car, it shut off on me. After multiple appointment attempts this dealership for service, the car gets there for a recall which is free. But I asked them to do a diagnostic | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ John SmithCalled about vehicle they had listed on their website was told by a female sales person that it was in service shop and the sales manager was going to check on it and they would call back in 10 minutes. I called back over a hour and half later and say for the sales manager. Got another sales person and he said he was going to check o | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Jessica OldhamJacques was my salesman and he was exceptional! So kind and friendly and was able to get me into the car I wanted. The process was simple and fast. Highly recommend! | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Robert RayThe absolute worst dealership I’ve ever tried to do business with in my life and I’m 56 years old. Bought a 2020 jeep rubicon found out it was wrecked twice had a recall with the clutch where it stopped the flywheel too fast could cause a fire ??. Told Chris about this they said we will repair it. I bought it last week got finalized o | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Thomas BrownAbsolute worst customer service I have ever had, I have a leased vehicle that is under warranty with a recall transmission part.I've been trying to get it fixed for more than 4 months now with no help I'm being told to keep driving it as the part is on backorder. I have left multiple messages for management trying to get assistance a | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ DR Michael JamesExcellent customer service and got me what I wanted on my terms. | Read Full Review5/20/2024 12:00:00 AM | Google
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★★★★★ Andrew KalishStacy at Westgate was a pleasure to work with in the purchase of my cargo van. Stacy was friendly, efficient, and listened to my needs. It was my best experience at a car dealership | Read Full Review5/20/2024 12:00:00 AM | Google
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★★★★★ shawn watsonExcellent service. In and out in about an hour you can’t beat that at a car dealer. Stacey was great very personable! Definitely will be back. | Read Full Review5/20/2024 12:00:00 AM | Google
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★★★★★ Michael GarberI had a great experience with Romeo at Westgate Chrysler in Raleigh. Although I didn't end up buying a vehicle, Romeo provided all the information I needed about Jeeps and Toyota 4Runners for off-roading without any pressure. His knowledge and responsiveness were exceptional, and he genuinely cared about helping me find the right car | Read Full Review5/20/2024 12:00:00 AM | Google
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★★★★★ Caitlin CanadaSo very thankful for Jacques Michel who walked us through the purchase of my daughter’s first car. He made sure we had a reliable and safe car for the best value! I highly recommend! | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Ben BergerSold me a totally trashed car for more than it was worth, I get a few good months of normal driving and everything falls apart. Needs almost $2k worth of repairs!!! Never coming here again. | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Carrie MontgomeryI went in for an oil change for them to tell me I need new tires. I explained to them I just bought brand new tires and had an alignment....for the customer service representative to say someone must be trying to blow some smoke....I'm very disappointed because I'm a female and someone tried to take advantage of me...which was uncall | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Jason TuthillCameron Moore and Brennon Warren treated me like family. I originally leased my Jeep from Westgate and then just financed a Jeep with them. The selection is second to none and the customer service I’ve experienced is exceptional. Straightforward, honest, no hassle. Couldn’t ask for anything more! | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ ivoryjjDo not take your vehicle into this place for service! I took both my dodge challenger and Ram 1500 in for service back in October 2023. My Challenger needed a battery, however after I received the car back my dashboard lit up with all kind of warning lights. After 2 months they were unable to correctly diagnose and fix the issue. In | Read Full Review5/15/2024 12:00:00 AM | DealerRater
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★★★★★ Devin JohnsonSalesman farooq Was amazing and made the process super easy!!! | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Jackie PauleyJeffery M. was friendly and knowledgeable. I enjoyed that he seems to love what he is doing. Highly recommend! However, If you’re buying a certified pre-owned make sure to ask for the paper work showing the inspection etc. I never received mine, and when I inquired about it no one could find it. Unfortunately I had some issues with | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Brianna MExcellent customer service was very efficient. Norman White helped us with our purchase and was very helpful, and answered any questions we had. | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ Marcus FlemingNorman White made the process quick and easy! The entire process was seamless and I am very satisfied with my purchase. | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ Zanedis GoodeCome see Ibrahim he’s going to take care of you! | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Lauren GrodiWent to Westgate Chrysler Jeep and I had Jacques Michel assist me. He was SO helpful and honest. I’m someone who doesn’t know a lot about cars and he was willing to answer any questions I had! Great experience and great to work with! | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Monica ClarkJacques was awesome, he helped us quickly and was thorough and kind. Highly recommend! | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Matthew ClemmonsGreat customer service chauncey was great with helping me decide and really helped get to where i wanted to be and family friendly | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Rachel CollinsWe purchased a used Dodge Ram with a warranty one month ago. Within a week, we had to bring the truck back because the sensors didn't work, and the truck couldn't go over 40 mph. On Tuesday, May 7, we brought the truck back in, and the service department informed us that the brakes were rusting and needed to be changed immediately f | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ MadTitanChauncey Williams sales man. They sold me a lemon and now don't want to fix the truck. After the first 3 days it would not do over 30mph brought it back and they changed out some sensors, but then as I'm driving the truck starts squeaking, turns out the brakes and roters are bad. This dealership refuses to fix the brakes and wants me | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Tony FarrellBest day ever !!! Norm was the absolute best !!! The smoothest car buying experience to date!! (And I’ve owned five cars!!!) will absolutely be back!! | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Luke PulliamJacques Michel sold me a truck on Sunday, first truck I bought by myself. He was great, he kept an amazing attitude and was very helpful in helping me find the best truck for me. Will recommend him for others wanting to buy vehicles here. | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ thomasfrankjrGreat service! Ibrahim was a huge help. super easy, simple, & fast! | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Craig SilvanicGreat experience across the board! From the sales folks to the finacial people! They cared about what we had to say and worked with us to make it happen. Could not have been happier with the whole process!! | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Harry IngleThey have the best service department ever ! Ask for Nazeer! He is excellent! | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ Lochan BandiAble to buy my first Jeep Gladiator and get things done quickly and straight forward. Farooq was a great help with assisting me and excited to continue my experience with him and the dealership. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Alexis HockadayOmg! Jacquel does it everytime! I just purchased My second car with him and he truly works with you no matter your situation.. Super informative and determined to find a car that suits you.. THANK YOU JAC <3 | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Minka SoumahCan’t speak any highly at the service I received during my time at Westgate dealership. All my needs were adequately and appropriately met to the highest standard. Special shot out to Mr. Williamson, whom I had the fortunate opportunity to speak with. He’s years of experience as a car dealer is readily apparent in his mannerism, deme | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ iamunqThe happiness from my experience is based solely on the service I received from Jacques Michel @ Westgate Chrysler Jeep Dodge Ram. Their selection is great & after the purchase of "Tango" {the Durango} there were a couple of issues regarding the tire & one of the seatbelts that needed attention. While it would take more than the afte | Read Full Review4/29/2024 12:00:00 AM | DealerRater
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★★★★★ Fernanda RojasThe experience was amazing with a sweet person!! If u need anything she could help you out when u least expect it..sold by Stacy talebi… | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Anthony FraserStacy was an absolute pleasure to work with. Very patient going through the process of showing us multiple vehicles. The type of employee that makes you want to return over and over again. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ cynthia bennett-walkerJacques is the best! He was professional, extremely patient, and courtesy. HIGHLY RECOMMENDED, HE SEALED THE DEAL! Be sure to ask for him by name, JACQUES MICHEL, you will not be disappointed. | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Mariah ChaviousStacy the best we appreciate her hard work and effort | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Brandon SmithJacques Michel is the one to see!! Dude was super patient. I was kind of nervous. This was the first time I spent this much on a truck. I think we drove 4 different truck over like 5 days. He was alway polite and answered all of my questions. Without a doubt one of the best buying experiences I’ve had. Highly recommend!! | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ flippnswitchezI contacted them about a Maserati GranTurismo. I saw the tps light was on in the photos and asked what was wrong with it and was there any other known problems. I was told the TPS light was from the cold and was no longer on and no other known problems. I asked for a price breakdown. They tried to tack on an 800-dollar charge for low | Read Full Review4/24/2024 12:00:00 AM | DealerRater
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★★★★★ Ben TestonNot great at the beginning but came in after the purchase. Travis Lyons has be TERRIFIC at following up on a used vehicle . Thank you guys | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Michael Lorca-WynterI bought a 2022 Chevy Silverado from Westgate Jeep and without the help from Ibrahim I wouldn’t have been able to get my dream car!! Thank you Westgate and Ibrahim for your help making my dream come true! | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ miranda huntleyMy husband and I had a wonderful experience at the Westgate dealership! Clay was so helpful and easy to communicate with! Melvin was great as well! They made the buying process very easy! | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Chris WallaceTried to test drive a used van. Fist salesperson told me her manager would return my call. Never happened. Spoke with another salesperson the next day. Was told they couldn’t find the key. Texted the salesperson the next day to ask about the key. No response. Called this evening to speak with the manager. Was immediately told he wasn | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Jarvis BrownJacques Michel was an outstanding salesperson! Highly recommended to see! | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Erin WarwickWonderful dealership, lovely inventory and Jeff Mohr was extremely helpful and nice! 10/10 would recommend him as your sales associate. | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Mayra HernandezStopped by WestGate Saturday Morning to test drive a Jeep. Clay Newsome helped us through the whole process and made it an amazing experience. We are so happy with our new Purchase . Thank you Clay for your awesome help . We appreciate it . | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Jenn RomagnoliGreat experience at Westgate! Jacques helped me when I came in looking for a new car. Everything was straightforward and he never made me feel rushed to make a decision. Came home with a car I absolutely love. Can’t recommend seeing Jacques at Westgate enough! | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Davion OrlandoEarnest Greern is the best saleman got me the car I wanted | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ MDS AUTO PARTSAmazing 5 star service from Dodge and Jeep! Keep up the great work!! | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ Cristina MachNorman did an excellent job!!!!! As well Garett from financing. Professional, genuine and knowledgeable..... Thank you! I will recommend to all my co-workers. | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ austin caldwellClay Newsome and Westgate Jeep was amazing! They made this a smooth process. We will be back! | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ Brooke Koppari5 stars to my salesman Jaq! He is so kind and has made everything very smooth from purchasing, tinting, and taking care of any need or situation that rises up. | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ levi_5002Great at helping me get my dream car | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ cole hayesJacques Michel was very helpful and personable with the purchase of our new to us 2018 Nissan Armada. Thank you Westgate Dodge! | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Juan Antonio GarciaJeff was so helpful and supportive, he understood our needs and make sure we found what we were looking for. Great dealer overall, we’ve been leasing here for several years and is always been a very satisfactory experience. | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Kimberly BlountWas very friendly and helpful. Liked that the whole process was fast. | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Eric BlountVery friendly, made sure everything we wanted and asked was covered | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Ron McCauleyJust bought a car from here and was pleasantly surprised at my good experience. Jacques Michel helped me with the purchase and he was very professional. Ask for him when you get there. | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Randy HAMMONDNew job at Westgate service 2week in | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Dakari BrownNorman white was a pretty good dealer to work with and was a nice guy | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Abraham NinaWowowowow!! Faruooq is the bomb!!! He is amazing, he was VERY professional and honest made our process so fast and great!!! Team Jeep at westgate is the best!!! Price is done right!! | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Anthony BucknerThese ppl we lie and steal from you I bought a 2018 ram 3500 which had problem that they took back bc they didn’t even inspect before selling only realizing it after I brought it back and sold me my 2019 ram 3500 for 75k and lost 7 k on the first truck which I accepted for rushing the purchase (lesson 1) fast forward a year order par | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Justin Kaidel1The Westgate team was a professional and easy to work with. They went above and beyond on the customer service. I plan to recommend their services to anyone! | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Greg LewisI must say that Chad and his team came to the rescue for me. We were visiting Raleigh for 4 days and had just picked up my truck from another dealership who had done some other work from where I live. While in Raleigh, it appeared that I had a leak in fuel line. They were able to jump in, figure out the issue and get us back on the | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Byron CarusoFarooq was wonderful. Whole dealership was very friendly. No complaints | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Jesus MataBest experience ever! Jeff was amazing! | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Alyssa BuckHad the BEST car buying experience at Westgate with salesman Jacques Michel. The entire process was relaxed and stress-free, and management was helpful with hiccups that popped up, as well. I would definitely recommend Westgate to anyone looking to buying a new or pre-owned vehicle! | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Tray FraSilvana was a the best. She did everything she could to make sure I was taken care of. The management work a GREAT DEAL for me and I am so appreciative of that! She even drove an hour to come pick me up to get my car! That's SOME REAL CUSTOMER SERVICE! Would highly recommend them if you are looking for that new ride!! | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Dylan Beck zanaglioChad kaczmarcyk is possibly the worst service manager ever. Unfair and does not care about anyone but himself. Please stay away from the service department at all cost. | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ david mccMis-diagnosed a problem with my vehicle after keeping it for a week. I got it back and had to immediately return it. They still have my vehicle (for two weeks), and haven't started working on it yet. Service advisors say they will call on a particular day with an update, and it doesn't happen....so I call and get told "Let me chec | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Shannet ShamdasaniThank you to Mr Norman for a great experience in purchasing my new vehicle!!! It was a pleasure working with you in finding the right car!!! Thank you for such a wonderful experience!!! | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Tori JunellPurchasing your first car can be quite the overwhelming experience. I went to Westgate by referral from a friend that purchased their jeep a few years back. I met with Jerin who listened to the specific things I was searching for in a vehicle to suit my lifestyle and activities. Jerin got me exactly what I wanted and needed! He answe | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Jennifer RayCalled on a Monday to schedule an appointment to have a flat tire replaced, explained over the phone that I have a Mopar road hazard warranty and what tire I would need. I was assured that the tire would be in for my appointment on Wednesday. I arrive Wednesday morning, NO TIRE, they didn't even order it until the morning of the app | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Hayley DiCamilloThis place is a complete joke. If you don’t want to waste your time, money, or patience, I would never recommend to go here. I’ve had nothing but issues since trying to work with them since January of 2023. | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ David SykesI bought a RAM 2500 from Ibrahim Great customer service | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Cedric GullattHad such a great experience shopping with Jacques. When I was looking for what I wanted he made sure that the vehicle fit me and works. They are very patient do not rush you into making your purchases I would recommend this place to anyone looking for their next vehicle. | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Travis SandersI had an exceptional experience at Westgate CJDR, thanks to Ramesh and Jesus Diaz. They were incredibly helpful throughout the entire process and went above and beyond to ensure I had a smooth and positive experience. | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Anadia WilloughbyGreat experience. And great service from Norman. | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Timothy GarrisJeffrey Mohr was a great help with my purchase! Easy to talk to and looked out for a veteran! Really appreciate his help! | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Gil ArayaFarooq was very helpful, all was a very smooth transaction. | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Jessica FindleyChauncey Williamson salesperson was amazing in helping us with all of our needs. Showed class and once we told him what we were looking for he didn’t hesitate and made everything go so smoothly. He’s the best salesman we’ve met yet. We went there for a 4x4 truck and left in a dodge 4x4 truck and exactly what my husband was looking fo | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Susan XiaI bought a car from the dealership and my salesman Jacques really came through during the process. Jacques patiently answered all my questions, worked hard to get me the best deal possible and promptly set up the repairs order for me. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Quay AustinRamesh was good at 1st but now that I own the car horrible sales person. They don’t let you test drive anymore so you get a car with a whole bunch of minor and major issues. He lied said no issues with car .i love the car but I should’ve went to Hendrick. Service guy has a idgaf attitude and don’t know how to set appointments and the | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Summer JacobsEveryone we worked with was excellent. Farooq quickly got the car we were looking for and made sure everything was set for us to drive it home! They helped us go through our options and we felt taken care of. They were beyond helpful and really went the extra mile to make sure that I left with the car I loved. I would definitely rec | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ MadTitanChauncey Williams did an excellent job of finding me the right vehicle and has an excellent professional attitude. I appreciate his time and effort in getting me my Ram 1500 | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Todd BoyleSuper easy experience, both Farooq and Cameron were great to deal with!!! | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Richard LangHad an amazing experience here selling my car. Everyone was super helpful and Chauncey especially helped me immensely! | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ scr1824I Brought a Jeep Cherokee from this company and paid an extra $2000 dollars for Intergrity Full Engine coverage. I brought my Jeep in for service everytime - even paid to have them find out why my Jeep kept cutting off in the street and why the check engine light wouldn't go out- I was later informed by Integrity Warranty that the oi | Read Full Review3/29/2024 12:00:00 AM | DealerRater
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★★★★★ Jasmine AdamsJacques michel was so awesome I told him what kind of car I was looking for and he made sure they had it and he made sure it was clean and everything | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Derek WomackI purchased a 2024 Jeep High Altitude 4Xe from Westgate. The Entire Team is AWESOME! My salesman (Farooq), Travis and Melvin are The BEST, very knowledgeable. Professional and courteous. I would definitely recommend Westgate to all of my family and friends!!! | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Summer JacobsEveryone we worked with was excellent. They helped us go through our options and we felt taken care of. They were beyond helpful and really went the extra mile to make sure that I left with the car I loved. I would definitely recommend shopping here for all your jeep needs! | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Manuel AlvarezStacy was great. Attentive and helpful. I admit at first I was weary as it looked dodgy, but she took care of all and am very satisfied | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Bruce CotieThank you Jeff for helping my daughter buy her first car on her own!!!! You guys did great! | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Kelly YoungJacques Michel is the best hands down! Very professional and courteous. Will definitely come back to purchase from him again!! | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Zach HarveyNorman was Excellent to work with he handled everything efficiently and effectively and got me in and out highly recommend talking to Norman he's your guy to put you in the car you want | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Alex PuenteAbsolutely terrible service department. Made an appointment for our jeep grand Cherokee L because the dash lit up like a Christmas tree and had a loud engine knock. Called immediately to schedule an appointment and they didn’t have anything available until 3.5 weeks away. Made the appointment anyway only to have our car there for a w | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Gabriel SnowHamza and Dhruv always hook me Up with the best CARS AWESOME PEOPLE !!!!! | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Andrew Lenzi-WeisbeckerWe worked with Jacques Michel and our experience was fantastic! Excellent and friendly customer service all around. | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ DM RoseThese people have a sales process they follow. It doesn't matter what the customer's question is the response will be the process. If I want to know the out the door cash price for a vehicle, then give me the number. They don't need my life history to answer my question. | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Mikayla LondonThe incompetence of the service department is absolutely ridiculous. Medhi and Nazzier are not the brightest. My 2023 Jeep went in with an issue and came out with the same issue with no estimate of when the issue will be resolved. They also offered no loaner as they said it’s ok to drive a vehicle with an axle issue. Also, this issue | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Sara SandersWestgate sales department did a fine job, but their service department is awful. After buying a brand new Grand Cherokee there a year ago, I was having problems with moisture on the inside of my windshield. I called over the phone and told them exactly my problem, they scheduled me an appointment only for me to get there and be told | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Perry AaronGreat experience from start to finish. Started with virtual/texting to start the deal with Emma. Then at the dealership worked with Clay (Salesman) and Cameron (Finance Manager). If you want a great, no hassle, no pressure experience, these folks are who you need to work with. It is no wonder why we keep going back to WCJDR (car #5), | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ K PAMAZING and Simply the BEST!!! How I describe Ms. Silvana at Westgate JEEP. She has been the definition of "Rock Steady" when dealing with me and my JEEP. Ms. Silvana is honest, patient, persistent, and kind. She really listens to your needs/desires for your vehicle and makes every effort to produce positive results. She truly cares | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Debbie NigroHad an awesome buying experience with Ernest Green. He was a pleasure to work with and got me into my new 2024 Compass!! Thanks so much, Ernest!! | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Queen SeldaDo not trust this company with your personal information.. it isn’t worth the risk. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Anomaly AdventuresThey are liars and theives and if you don’t want to RISK your personal information being leaked to the public.. please be careful with this shady company. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ TinaI inquired about a vehicle today, was told it was still available. They took my contact info and I made an appt for tomorrow morning when they opened to test drive it. Instead of calling to inform me someone else was inquiring about it today, and I needed to come by today instead, they sold it. Poor business practices. I inquired and | Read Full Review3/22/2024 12:00:00 AM | DealerRater
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★★★★★ TBICCI inquired about a vehicle for my business on March 13. I was informed by a female customer service representative that the vehicle was in service and I would be contacted by a member of the sales team. After seven days of waiting, I had my finance call and he was informed the vehicle was available and he could come to test drive it. | Read Full Review3/22/2024 12:00:00 AM | DealerRater
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★★★★★ Ahmad AyeshI bought a new jeep 2024 from Farooq he is the best seals I ever seen . | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ William ThorneJacques Michel was my sales associate. He was fantastic. Very professional, very personable. Was never pushy but gave me insights I had thought about. I HIGHLY recommend Jacques and Westgate for anyone's car needs! Thanks Jacques!! | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Sandra SantiagoEs una experiencia muy gratificante, el servicio de los empleados y el Gerente espectacular, super recomendado y el servicio para su auto espectacular también. Lo recomiendo 200% | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Ambitious LoveHad an awesome experience with the whole company. Mr Jacques Michel did any amazing job. And was so patience with me | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ vita napoliI bought a 2024 Chrysler Pacifica at Westgate. Our salesman Chauncey Williams was awesome! He is such a a sweet gentleman who took the time to show me and explain the vehicle to us. We were very pleased with the service. | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Brendan QuinnFarooq really came through for me on my 3rd Jeep. He was excellent to work with. | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Jay JonesWestgate took great care of me with the entire process of a great value on my trade in to helping me get the right car for me. The entire team did a great job but Ramesh is the guy! He was patience with me. Made sure that the car was running fine and gave me great tips on the upkeep of my car. If I was to buy another vehicle I would | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Sergio PoncianoFarooq help me buying my new jeep. Great customer service. I definitely recommend him. | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Becca FGreat service and everyone was very helpful! | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Tyree RichardsonHad amazing service.Want to give thanks to sales consultant by name of Jeffrey mohr and dealership representative Garret Edens really took their time and helped me through every step of the way both having a fun and relaxing demeanor. overall helpful it was a pleasure having them help me throughout the entire process and making the a | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Beto BautistaWe had the best car buying experience shopping at Westgate Jeep. Make sure you work with Clay to find your right car. He’s the best easy going car salesman, very knowledgeable and not pushy at all. The whole staff treated us great and Cameron from the finance department was easy to work with as well. Looks like they remodeled the bui | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ michael tuckerWe had a wonderful car buying experience at Westgate Jeep and great customer service Clay, our sales rep. He made the whole experience enjoyable. Very informative and helpful. Highly recommend. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ TJ SellI had a great experience working with Westgate on my new Jeep. Knowledgeable, fair and accommodating. Ask for Ernest he is the best! | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Aishah YoungWOW..Thanks all the guys at Westgate especially Farooq. I got exactly what I wanted and the payments I wanted. Geat job!!! | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Aishah YoungWOW!! I got what I wanted how I wanted. Thanks to the guys at Westgate Jeep, especially Farooq. Great job! | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Lisa KayExtremely disappointed with the services provided by this broker. Despite clear agreements and promises, they failed to fulfill their payment obligations. Their lack of professionalism and disregard for our agreement has caused significant inconvenience and financial strain. I would strongly advise against engaging with this broker, | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Stephen LewisI had the pleasure of working with Jacques Michel, and I must say, I am extremely satisfied with the service provided. The experience was incredibly stress-free, and the entire process felt effortless. What impressed me the most was the absence of any pressure throughout the transaction. Overall, it was a fantastic experience, and I' | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Jose F BernalGreat customer service. No pressure and listen to our needs. Thank you again | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Tashina FoustJacques Michel was very helpful. We showed up unannounced with a failing car. We were not hopeful, however Jacques met us outside, talked us through the process and turned an otherwise stressful situation into a pleasant one. He was able to work with our existing credit company and allow us to trade in our car despi | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Zachary FletcherI had a great experience. Bought a car with the help of Silvana. She was great and made the process very easy! | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Susan CampbellChauncey was a great salesman..very nice. | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Jimmy JonesThese guys really took good care of me and my family! Farooq was my salesman and he really went out of his way to make sure that we got the car we wanted and that we were satisfied. Melvin the finance guy gave me a clear understanding of everything and made it easy for us. Talking to both Farooq and Melvin was like talking to some go | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Liudmyla MalyarovaThis broker turned out to be a nightmare. Our truck got held up because of a broken trailer, and we kept the client in the loop the whole time. But when it came to payment, they claimed they tried calling us multiple times, which wasn't true. The guy we dealt with, Michael, acted like he was the boss and didn't care about the money w | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Valentina CrilovaTerrible experience with this broker. They promised payment but never followed through. Avoid at all costs. | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Nathan LeehmanGenuinely the most deceitful buying experience of my life. FRAUD. Purchased a *very* nice, limited edition car purportedly driven by the owner's wife prior to being put up for sale. Drove 3 hours to purchase, test drive went very well, and was assured by the salesman all items were in order and the factory warranty was in effect to | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Megan Wing- CoachingSilvana and the whole team at Westgate did an AMAZING job! They made the buying process so easy and I’m so glad I got my Jeep through them! | Read Full Review3/12/2024 12:00:00 AM | Google
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★★★★★ SHAWN.J DANIStacy is a wonderful sales lady, was so helpful and friendly. She was so honest on details. Highly recommended to deal with her. | Read Full Review3/12/2024 12:00:00 AM | Google
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★★★★★ funky.fund1The sales representative - that represented your establishment – displayed a professional customer service philosophy – that should become the standard blue- print; for all of the sales representative at your organization . Mr. Jacques Michel really knows - “HOW TO CLOSE A CUSTOMER”. Mr. Michel had offered a relief -to my car shoppin | Read Full Review3/11/2024 12:00:00 AM | DealerRater
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★★★★★ Brian RobertsClay was awesome and understood all of our needs. Ask for Clay at Westgate Jeep. | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Leo GallegosNorman White was great and patient very nice staff overall. | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Dalton ShawNot a great experience, emailed the manager about it so hopefully they get back to me | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Steven CroxallI bought a 2020 dodge challenger rt. The car had an Amp in the trunk and I had to bring the car in for service on the factory radio. I had to drive from winston salem to westgate 6 times and the radio doesn't work they stole the Amp out of they said there wasn't one in there. The car has been a lemon since I bought it. I would sugge | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Dylan LynchWorked with my man Norman White and he got me right!!!!! | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Ben StamperI was very impressed with the level of service I received from Travis. We ended up opting to buy a different used car but if I ever needed a new Jeep it would be from Westgate. | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ chad huffine...searched for two months before finding a jeep Wrangler that met our specifications, price and condition. Farooq, Melvin, and Travis were superlative examples of who we all hope to work with when buying a vehicle. Thank you! - Chad in Mebane | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ J.Everything was clear and smooth from the beginning until I completed the purchase. They handed me a plain key that does not have a FOB. It was newly made cheap key that has very sharp edges. I explained to the salesman and the manager that I used a FOB key when I first drove the car to test it, but they denied it and insisted there w | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Kristin MohagheghiStacy Talebi is fake and rude. She doesn’t do what she says she will do. Then when you try to resolve the situation she will insult you. She stocked my Facebook and would not stop messaging me after my husband purchased a truck from here. I had met her briefly for five minutes. She sent me messages on Facebook asking for 5 star revie | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Natalia SmytheI had the BEST experience I could imagine going to this dealership! First of all I had a handful to do that day literally, from me having my baby with me to me having work later on that night. My car salesman Jacques was very understanding and accommodating of my situation. He even installed my child’s car seat to make it easier for | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Savannah WaltersNorman White was very helpful! I love my Prius! | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Leah NewkirkGo see Ramesh and Roman Qadir! Very pleasant to work with and answered all of our questions. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ CourtneyI highly recommend Westgate. They were responsive, worked with my budget, helped me find the perfect car, answered all questions, and I was in & out in just a couple of hours. Not pushy, just helpful. I'm thrilled with my purchase. Thanks so much Cam!!! | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ J.Everything was clear and smooth from the beginning until I copleted the purchase. They handed me a plain key that does not have a FOB. It was newly made cheap key that has very sharp edges. I explained to the salesman and the manager that I used a FOB key when I first drove the car to test it, but they denied it and insisted there we | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Damien ZimmermanWent in to get some parts for my jeep ladies in the service department were lovely friendly and guided me to where I needed to go. I got to the parts department they have a button on the desk press and someone will be out shortly. I sat there for 45 minutes not a single person came by. I get if you’re under staffed but still give me | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ R.M. MooreI bought a pre-owned truck from here a few months ago and I have had a time to say the least. Within two weeks of having it, the starter went out. Now, it’s looking like the fuel pump may be bad. I’m just glad I decided to get the extended warranty. For a dealership that says their techs thoroughly inspect used vehicles, it doesn’t s | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Nia PeartI had such a great experience at Westgate! I’m currently in the process of repairing my credit, and Mr. Ernest Green was so amazing and helped me get into the Jeep Rubicon I wanted, with a down payment that was right for me. I was able to say in my monthly note budget, he was so patient and assistive. If you go to Westgate, you have | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Edwina HolmanVery happy with my purchase! Had a great car buying experience with salesman Ernest Green! | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Jasmine AdamsJacques michel is so awesome I’m glad to have him as my salesman | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Danielle TaylorJeff M. & Garret Edens were great, even stayed after to make sure I got everything I wanted. Highly recommend! Customer Service A1! | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Jerrell AllenDon’t walk; run to the dealership and ask for Ernest. We can’t thank him enough for the seamless process of purchasing two Jeeps from him. We’ve experienced Leith and a couple of other dealerships first and were turned off on the whole sales approach. Ernest did not sugarcoat a thing to us and was honest and transparent throughout th | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Monica BurchetteErnest Green thank you so much for your helpfulness and advice, you are such an asset! | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Jennifer CorbittEverything has been great!!! | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Brandon WhitlowHonestly, if I could rate a no star that’s what I would do. The customer service here is horrible. They had my vehicle for a month and a half and if I ever wanted an update on the progress made I would have to call the service number and sit on hold for over an hour. The associate assigned to me didn’t take their job seriously. I fou | Read Full Review2/27/2024 12:00:00 AM | Google
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★★★★★ V ChanelThis morning at the Westgate dealership, we were patiently waiting in line when a man named Steve Marsh arrived. He asked a lady behind me if she had been helped, and she explained she needed assistance with her car that was dropped off on Saturday. Steve Marsh, without consideration, instructed a man to help her, even though the gen | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Russ WilliamsJeff Mohr was very thorough and helpful throughout a stressful time for us. He listened to what we wanted and was able to deliver. Thanks for the positive experience. | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Nathan ParsonsGive Eric a friggin raise for being so patient on our commercial purchase. 2 vans and a car. Worked out great for us | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ FLASH NSA 42We stopped by to look at a used Grand Cherokee for our teenager. Farooq was quick to help us find the vehicle. He gave us the key and pulled two others around for us to look over. He was very kind and willing to do the extra little things to make our experience a positive one. We will not hesitate to shop there again and recommend We | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Matthew BoykinI’m 67 years old and my dealing with Earnest was the best experience at a car dealership in my life. | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Todd HooverAfter a lot of research and a lot of shopping around for a looooong time, we found the perfect van at Westgate in Brier Creek. Kevin (manager) and Ramesh (salesman) were both very friendly, pleasant to work with, and helped me get financing (with great terms) when nobody else could at all. The sale included a handshake agreement th | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Camren BHamza was fantastic. Bought our vehicle less than 1 hour process. They also give you their best price up front so there's no back and forth negotiating which saves a lot of time. I will definitely be back!! | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ JasmineThey will do whatever it takes to make a sell of a the new car. But be careful if you have any issues. I bought a car with 22 miles on it (Sept 2023). I was forced to buy their Westgate package that I didn't want. The package included window tint and wheel locks. The wheel locks were not initially installed so I had to come back a fe | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Alex SalinasI purchased a grand Cherokee from Farooq he was extremely Excellent | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Angela CooperBuying a car from Westgate was a pleasure. Chauncey Williamson was so professional and knowledgeable. I luv my car and my experience was awesome. | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ paris morganAwesome care and great personality. Loved his customer care | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Xavier McQuitterHe Was The Best Sales Men I’ve Ever Met | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Preston ParhamPurchased a CPO vehicle. Process was smooth and I appreciated the different financing options available and the large inventory. Norman, my salesman, was very helpful and communicated clearly and helpfully while we were waiting for the title to come in. | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Mark LabouefI purchased a vehicle from the business for $37,000 dollars. I was notified that if any problems should occur I had 90 days from the transaction for any concerns and was told I can bring the vehicle to any Mopar dealership to have the issue resolved. I had found once I arrived back home the same day I purchased the vehicle that my sp | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Justin ReynoldsCame in to trade my car and buy a new one.I can honestly say this was the easiest, best experience I've had at any dealership. Norman White was extremely helpful and customer service was top notch. I will def be recommending my family and friends to this location for any of their future vehicle purchasing needs. | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ Logan BlakeOverall experience was great. Norman helped us out and made the process very easy. Definitely recommend doing business here. | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ Kimberly JacksonAwesome customer service!!! Open on Sunday and Farooq (Saleman) was so friendly and patient! I recommend buying your next vehicle here!! | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ craig sandeI bought a 2009 Dodge Challenger in October of 2022 for my daughter's 16th birthday present. After about 1 year while making a left turn she heard and felt something (found out it was the subframe rusted and broke free of the main frame) causing the car hard to steer and she hit the curb and a sign. Westgate made the statement they w | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ Spencer SteenburnEric Holmes was phenomenal to work with. Made the whole process easy and smooth! I would recommend checking him out if you’re in the market for a new car! | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Kim UnderwoodI had a great experience at Westgate thanks first to Arian, an online customer Service, sales, and information representative, who called me back later in the day right before I purchased another vehicle instead of the one about which I had originally called Westgate. initially, someone had put a deposit down on the vehicle I wanted | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Naeticia whitePaul was great. Very nice and helpful. | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Makyah EvansI was very satisfied with my sales man and service. Norman was a great help and made sure I got the car I wanted and made sure I was comfortable with everything. | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Joseph PerezMy salesman was Ramesh Qadir. I found the vehicle I wanted to look at online and did not call ahead. As soon as I got there and got out of my car, I was greeted by Mr. Qadir (Ramesh). I was straight forward as to why I was there, and Ramesh did not skip a beat. We went to look at the vehicle immediately. Keep in mind I did not even g | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Travis BarberHad the unfortunate encounter with the sales woman Renetta Nicole who also goes by Selda Selda and posts all over her facebook page advertising for Westgate Chrysler Jeep Dodge. She was extremely rude and nasty to me (see attched photo). I would never drop a dime at Westgate and will do my best to warn everyone to stay far away from | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ AddieGreat experience! Paul was wonderful and the whole process was so easy! | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Corey MartensI purchased a 2021 Grand Cherokee from Farooq. Awesome experience. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Ronn VollbrechtJacques Michel was awesome! Professional and quick. Very personable. He got my company in the right truck at a great price. I would come see Jaques again. The best dealership experience I have ever had. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ C MMany thanks to Jacques in my car search. He was knowledgeable, pleasant and great to work with. When I arrived for my appointment, the keys were already ready. It was the quickest I’ve gone from walking in the door to starting a test drive. | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Derek WeaverI had a great experience buying my car from here. Jacques Michel was very helpful and patient with me through the whole process. Next time you come looking for a car ask for Jacques Michel. | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ vince tesoroI don't like the old bait and switch. Cam did a lousy job set an appointment with no vehicle in stock . I even called 30 min prior to dropping in | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ johnWhen you convince them to not screw you over on the value of your trade in vehicle they just hide the difference in other made up fees and add ons they force on you. Lacey was very unprofessional and unserious about offering a fair deal for their vehicle. Avoid this place id you dont want to waste your time! | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Behdad DavoudiI custom-ordered my Jeep from this dealership two years ago for $50k and received "Westgate for life" warranty -- what a joke. It included free oil change for life, free towing, 1 free spare key fob replacement and 100,000 miles engine warranty. Sounds too good to be true? well that is how they sell their cars by misleading their cu | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Tim SmithClay Newsome was great and the whole process was very efficient and easy. We look forward to giving them our business in the future | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ jordan farkasThis is the 2nd time I purchased a vehicle from this dealership on my way to a 3rd. They are amazing and a pleasure to deal with, even buying from Florida. Staci is awesome!!! | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Brian LevowThe team of Farooq, Travis and Cameron were great! Thanks for your amazing service and knowledge! | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Leanna CrumplerIt's never easy having your car totaled out of the blue and needing to car shop fast. I came in to look at a vehicle and Eric Holmes took such care throughout the whole process. I was so nervous and he was such a calm rock. He was super informative and didn't get frustrated even though I was asking tons of questions. He was so calm a | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Patience YalartaiNot helpful in the slightest. Went and dropped off my Promaster to get inspected and told them I’m flying out for the weekend and they’re have to contact my husband to let him know when and how much it’d cost. Apparently they called my husband and said to pick it up anytime. And now im back on a Sunday and see that the service depart | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ TJ DaMetzPaul Malanowski was so helpful! We live in Austin, TX and needed help finding our son a truck in NC - and fast! Paul was so patient with all our specification requests, worked on the lending piece, and magically got our son the truck of his dreams! It was an absolute pleasure working with Paul and I will definitely recommend anyone | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Zinx SlayzVery helpful found a great truck, thanks to Paul! | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ X RomeoFinally ready to drive off the lot with my brand new vehicle! All thanks to the help of representative, Jacques Michel. His consistency and effortless care has been top notch here at WestGate to make sure his customers get the help that is deserved. Proud to do business with you, Sir! Till next time. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Tim RemleyChauncey Williamson was awesome to work with. He was very friendly and knowledgeable about the vehicle I was looking at. If I ever need another truck I will come to Westgate and look for Chauncey. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Nicole CisnerosCompre un vehículo en este lugar y me ayudó la señora Silvana muy amable y muy bien servicio 100% recomendado | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Tyler ShrewsburyPaul ski was great. Great experience. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Steven WaschOne of the most seamless car buying experiences I’ve had. Stacy was very accommodating and helpful thru the entire process. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ jody hutchinsAwesome experience and Stacy was fantastic!! Thank you so much!! | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Matt SmoleckiInitial frustration over a second key… Finally, after meeting, Venita in service, Stacy on the showroom floor, and finally Eric the manager, MAGIC happened. Venita is delightful and has such a positive aura, I knew our truck was in good hands. Stacy caught me mid stride across the floor and instantly put me at ease, introduced me to | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Zack SaadBE AWARE they don’t have a return policy like most of dealers do!! I purchased a car from them and my wife didn’t like it so two days later I tried to return it and and get another vehicle they said it won’t be returned they will have to trade it for $5000 less from the original price be careful dealing with them, I will never return | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ CameronGreat service. Norman White was great! Easy in and out! | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Blanca ArantxaAbsolutely horrible experience, I purchased an older Jeep here and bought the service package along with it. When I wanted to have it serviced, I was told by the service department that my Jeep is too old (<10 years) and they don't service vehicles that old. I went back and forth with 3 people who told me that was not true, that the | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Laura SullivanWorst experience ever. Would NOT recommend this dealership to anyone!!! Was sold a used gladiator with a CPO warranty. When an issue arose (on the way home from the dealership that night) had multiple headaches trying to deal with the salesman (Mark). He flat out lied about the CPO warranty and even wrote out bogus paperwork. The CPO | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Aaron EbertPaul was delightful. He was helpful with the purchase and trade in, fair, and pleasant to deal with. Highly recommended. | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Katie McNaughtonEric Holmes was an excellent sales man. He made things super easy for us! We will definitely us him again in the future. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Shelby ThompsonWonderful experience with Paul getting a truck for my boyfriend! | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Levi EdginPaul was incredible. Very transparent, very knowledgeable, and over a great experience! | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Karen GermanyI was at Westgate CJDR to sell my car and Stacy Talebi was so helpful throughout the while process. The time to get the paperwork done was shorter than I expected due to her expertise experience. When I'm ready to buy another vehicle I will definitely go back to see Stacy. Well done Stacy and she deserves a raise! | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Amie GermerothWent today to see and test drive a couple of used vehicles. A salesman by the name of Jacques Michel handed us his card, let us know they were under staffed and could be less interested in anything we had to say. Told us to keep shopping on their website for their inventory and walked away. Needless to say, we left and won't be back | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Travis MartinPaul was very helpful and upfront about the vehicles I was interested in. He didn't try to sell me something I wasn't looking for | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Dakota PospeselFirst time buyer here, had a great experience at the dealership and the salesman Paul that helped me. Great gentleman and very respectful. Paul took his time with me, listened, and did his best. All around great experience at this dealership and driving away with a new vehicle. :) | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Charles RixeyStacy was very helpful with the purchase was willing to go above and beyond she's the reason why I purchased the truck would highly recommend | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Bob BobbyI drove three hours to this dealership and I was amazed on how polite the staff were thank you to Cameron and hamza they were absolutely great I will definitely be buying from them again I recommend this dealership to everyone | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Aaron WilliamsGholam Farooq was very attentive to our needs….pulled around multiple used vehicles for us to drive and look over. Great experience from all staff involved! Thanks! | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Edilberto DavilaExcellent service. Gholam Farooq was very helpful and get me a great deal on a 2016 Jeep Wrangler | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Sindy DriggersWestgate Service Department has had my son's jeep for over 14 days. He finally received a text a text message from the Manager of the Service Department today telling him that his jeep might be ready sometime next week. He has called every day, left multiple messages with absolutely zero communication until this week. After speaking | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ ronald rubinNorman White helped me out to get a new vehicle!! Process was smooth and quick! Thanks again! | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Scottie LocklearGood guy best salesman around. Come see him | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Chassidy YoungHad a great experience buying my Jeep Grand Cherokee with Clay Newsome!!! He kept the process smooth and easy to complete. | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Clifton RiceI have to say Westgate CJDR really has some great staff really attentive to customers. Walking in the door I felt welcome as one salesman saw me and right away he said someone would be right with me. He was busy but he saw a new face and acknowledged me. Next was Clay. Things from this point was smooth and pressure free. I told Clay | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Margarita RamirezLa señorita silvana nos ayudó bastante muy amable,cordial desde el primer momento te explica todo muy bien fue de gran ayuda para nosotros. | Read Full Review1/28/2024 12:00:00 AM | Google
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★★★★★ tamekia powellRamesh was great! He made everything easy and fast. | Read Full Review1/28/2024 12:00:00 AM | Google
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★★★★★ Derrick DreierHad such a great shopping experience here, love the 7 year 100k certified preowed warranty they offer and our Sales rep Clay Newsome was so helpful through the entire process! No pressure and really went the extra mile trying to find us something that fit our needs and what we were looking for! | Read Full Review1/28/2024 12:00:00 AM | Google
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★★★★★ Beatblockers BeatblockersWe’re completely satisfied so if you’re looking for a vehicle contact Jeffery mohr and again thanks Jeff | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ jami henryHighly Recommend this place. Ramesh helped me get into the car i wanted . Excellent customer service. Go check them out if you’re in the market for a new car and ask for Ramesh Qadir! | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ Vivi NErnest's expertise in helping choose the right car was outstanding. He was patient, attentive, and genuinely cared about my needs. Melvin, in finance, made the paperwork process smooth and transparent. Their combined efforts created a positive buying experience, and I highly recommend them for their professionalism and customer-centr | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ London AshleyStacy did an awesome job in finding me a new car. She was knowledgeable, informative, and professional. I was very pleased with her professional bearing and patience. I highly recommend her for all your car needs. | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Richie WeberMy gas pedal fell off (not of their fault) and I reached out to see if I can have the vehicle towed to the location and have the vehicle squeezed in/fixed, as my car is under warranty. The receptionist who answered the phone stated that there was no availability for three weeks and was extremely unwilling to assist. Had to get it sen | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ GOT THEOI would not recommend buying mercedes from these guys. I’ve only drove my car 10,000 miles and it has a head gasket issue which is gonna cost me 5-10k. Maybe they have good jeeps but don’t buy foreign with these people . | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Jen Short EllisI was on the hunt for a specific Jeep Grand Cherokee Summit and saw one online at Westgate. I was driving from Atlanta for this vehicle, which is a little over five hours away and Mark and Cameron were extremely helpful throughout the process along with the sales staff. They answered important questions for me like making sure the ve | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ rosalind bishopThe female salesperson wasn't to aggressive and didn't seem genuine. Seemed a bit defensive when we said we wanted to think about it. Will not be returning. | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Don TeagueNorman was very friendly and low key through the process and made the situation snag free. I appreciated that. | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Pacy SpitterWestgate Dealership is a great dealership. Our Rep, Jeff Mohr, was super helpful, patient and informative. He made the car buying experience much more bearable. The Finance Manager was also super helpful, nice and informative as well. | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ SULAIMAN MIGUELMy experience went really smooth. The salesman Jay Jones really helped out a lot. He made it easy to make my decision on my new car. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Louis SavastanoFarooq was AMAZING! He answered my phone call and met me at the door when I got there. He made sure we were in great hands and sold me a great car! | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Brandon SandersSilvana was incredibly helpful and made every step of the car buying process easy and understandable. She was willing to help me understand the issues with my bank and help me get it figured out as well. 10/10 definitely recommend asking for her! I hopefully won’t have to buy a new vehicle anytime soon, but if I do, I know she’ll pro | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Lilo PelegrinoStacy was great and knew a lot about the cars. Every question was answered and she had a smile on her face the whole time. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Angela JamesSilvana made the car buying process very quick and easy and was very helpful and friendly | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ jermall reedStacy was very helpful. Made the process very simple! | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Derek HassellI had the PLEASURE of working with Mr Norman White to purchase my new car. He had a very positive attitude and treated me like what 8 wanted matters. The wholestaff at Westgate Chrysler Jeep Dodge we're very helpful and curtiouse. A GREAT experience over all. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Christina PriceNorman White was great ! From the beginning to the end of the process He was kind and went above and beyond to get us in our car of choice ! I can’t say enough great things about Norman!!!! I will gladly see him for any future purchases | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Quinton MeredithGreat place to come and buy a car , the staff was polite and friendly and my salesman Ramesh was very personable and informative, I would recommend checking them out if you are in the market for a new car | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Zach EngelhartExcellent experience! Great staff. Norman White is a true pro! Thanks! | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ KDI would leave no stars if possible. This is the worst dealership I've ever dealt with. My daughter, a single mother of two small children, bought a Jeep several months ago. Day #1, the engine started making a weird noise but when she called Westgate and tried to be seen, she was told they had no open appointments and to call back | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Sydney RameyGreat experience working with Paul | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Kristy EllisEnjoyed my experience with Chauncey | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ rosalind bishopThe female sales agent was a bit to aggressive. The young man was great. | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Tam OrtizSales was awesome. However, service, even for general maintenance after the fact is horrible. Hard to schedule appointments, almost impossible to get anyone on the phone and after they rotated my tires incorrectly, I couldn't get any response from emails or multiple calls and messages. Ended up taking my vehicle to another dealershi | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Eric GannonI read multiple bad reviews, but decided to give Westgate a shot. A customer was complaining when I dropped my car off, and another complaining when I picked my car up. Awful service. The young woman is more interested in her personal phone calls with her AirPods in, then doing her job. The man is so frazzled he doesn’t know what’s g | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Allison MWorked with salesman Gholam Farooq and he was great! Made the car buying process quick and easy! We actually laughed in the process! Thanks so much! | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Davis FeltsStacy was great and super helpful during my car search. Very pleased and will return to Westgate in the future! | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Karla PetersonWas in a car accident in October and my car got totaled. I immediately went to look for cars and was having no luck to the point where I was down to my wits in been to five different dealers, and each one kept giving me the runaround was not willing to help me, but the minute I walk in to Westgate yesterday, the Salesman Jacque help | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Maitre MelanieVery good service with a big and beatiful smile. It made the experience excellent | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Kathryn AyersWe purchased a car from Westgate Jeep and were very impressed. Both our Sales Person, Cameron and Sales Manager, Travis were professional and worked with our tight timeline. I highly recommend Westgate! | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Hunter Brucedo not buy a vehicle from here. bought a used 2018 truck and had it shipped to another dealer. they failed to mention that a driver mirror was missing, dents in the truck, and the taillight was broken. Westgate would not budge on the price. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Jacob WilliamsFive star review is all for Paul. He is no nonsense, no pressure. I had other experiences at the dealership I was unsatisfied with, but working with Paul was a great car buying experience. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Robert HarrisGood morning, my name is Robert Harris. I'm here at Westgate Chrysler My sales person name is Jeff Mohr I just would like to tell you guys he's a magnificent sales person. I think you should keep him in your organization until I'm gone. And that's years to pass, so thank you very much for taking time to read this message. Once again | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Derek HarrisI worked with Eric to buy my 2500 Ram. Hands down the most enjoyable truck buying experience I’ve ever had!! Eric is very knowledgeable and ready to help!!! Garret in Finance was just as enjoyable to work with!! I will definitely be buying from these guys in the future should the need ever arise!!!! | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Craig DunkleyI have bought multiple vehicles from this dealer over the past 10+ years. While their sales department is like any other dealer, the service department is atrocious. Twice they've cracked the oil filter housing on my Jeep Wrangler during a basic oil change. Multiple times, they've performed "services" that I did not ask for (and me | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Momolu HoffSalesman name is Jacque i guess hea horrible.Promised the world before i bought the car but afterwards kept laughing everytime i called him like something was funny.Promised to fix the brakes the water in the left driver headlight and some plastic piece that goes at the bottom of the windshield that drains out water.The car died the | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Le'monna CoxNorman White was a great car sales man and made the experience great | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ Mary ReganLawyer up! These people knowingly sold me a car that needed a full transmission replacement. I drove off the lot and error codes started popping up. Well,they refused to talk to me and now I have to spend 8k on a new transmission within a week of owning the car. They are terrible people who don't care about their customers! Warning t | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Kayla ConnellJeffrey Mohr was very pleasant and had great attention to detail. Helped ease the process of getting a new car. Even provided coloring books and crayons to our kids to help keep them entertained. | Read Full Review1/8/2024 12:00:00 AM | Google
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★★★★★ Jonathan ShermanCame to Westgate JDCR with an appointment at 1230 with no sales person. I was greeted professionally with Norman White and hospitality was welcoming! He accompanied to my vehicle of choice and we went on a test drive and answered all my questions as well as learning something new. He is a great salesman to work with and will do his b | Read Full Review1/8/2024 12:00:00 AM | Google
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★★★★★ Maria GuzmanGreat service! Farooq was an amazing at helping us. | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Justin RoseWife got her car towed there to be fixed and has been over a week without any communication and hasn’t even been looked at. When we called, they continuously put us on hold for 30 minutes with no answers. Take your car elsewhere for service! | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ KINGSAM 72Great experience with Norman white he really worked with me | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Charles KI purchased a 2021 Dodge Ram and was assisted by Norman. He took care of me, and my family is enjoying it. Thanks again. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ James PerryThe loan officer took advantage of us the car was supposed to be 24,000 plus tax. He did the financing for $36,000 with add-ons he didn't talk to us about. There's no cool off period In North Carolina We are going to have to get a lawyer. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Cheryl BrileyJacques Michel was great! He was very knowledgeable and polite throughout the entire process. This is the easiest experience I have ever had purchasing a car! Thank you Jacques and thank you Westgate dealership! | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ agm1976Clay Newsome and the entire Westgate Jeep team are phenomenal. I Was in the market for certified own Jeep (my fourth) and they delivered. They showed me several different models they had in the lot and were very patient as we drove them all, I love my 2018 Jeep Cherokee. Thanks Clay! | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Michael WeidowJeffery Mohr was very kind and understanding of the situation and didn't try to push anything unnecessary or unwarranted in a way that felt predatory or unkind. Would recommend trying to speak with them specifically if you get the chance to ensure a good experience. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Joao CastroThat was the first time I bought an used car, and I was lucky to find at Westgate Chrysler Jeep Dodge RAM. Our new/used Honda Civic is as described and the salesperson - Norman - was great. We strongly recommend this Dealer, and salesperson. Thank you | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Patrice MaysNorman white was very helpful and patient with me. Ended up with a great deal with no hassle and worked with me through the whole process. Glad that I've met him. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Ann-Marie MonathRamesh, our salesperson, was the absolute best! He met us in the parking lot and we went through all available options. We were offered coffee/water and just had a great experience overall. Even left with a car the same day!!! Thank you Ramesh for the best experience purchasing a car I’ve had yet!!! | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Ant MThis was great place to get a car. Paul was amazing and very helpful. I would come back. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Greg AdamsMade an appointment with a salesperson to look at, and probably buy a truck. I received phone calls and an email to remind me and confirm my appointment that we made for the next morning. I showed up and the salesperson wasn’t there and the truck wasn’t there. The young woman who helped me was very nice but no one else said a word to | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Joe LugianoHad some major service done at 100,000 miles. It went fairly quickly. Thanks to Felicia the Service Advisor and my Mechanic Lee Paff. | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Michael BaldwinGholam Farooq went above and beyond to help me find the right vehicle that met my needs. He was patient while I drove the vehicles to my wife to get her opinions and even found a way to accommodate me when the power went out. I highly recommend Westgate Chrysler Jeep Dodge. | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Jim & Kristy WilliamsWe recently purchased a 2021 Jeep Grand Cherokee Trailhawk. Gholam Farooq, was one of the best auto salesman that we have encountered in my 61 years of roaming the earth. From our first encounter, Farooq listened to what we were specifically looking for and answered all of our questions. If he didn’t know the answer, he went off a | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Devon BlackmonJonny O was an amazing help!! | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ scott saxtonI worked with Paul to purchase a 4Runner for my son. I had to fly up over Thanksgiving to purchase it and Paul took great care of me. He picked me up from my hotel at 8:45am and I was out of the dealership by 10:00 am. I had a 9 hour drive home to Alabama and was glad Paul expedited everything for me. Great salesman with decades of e | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Richard EdwardsChauncey Williamson was very helpful and professional, got me through the car buying process quickly | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Jeremy DeVoreJohnny O was super nice, very friendly and easy to deal with. Great experience with him and the finance team. Transaction was smooth. Highly recommend Westgate! | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Cher CroftChauncey Williamson was extremely helpful and tentative!! Absolutely recommend this dealership and salesman! | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Jeanna BraswellBest customer service I have had at a car dealership! Johnny O is the best! | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Mohammad AlmarhounI recently had the pleasure of working with Cory and Melvin for my car purchase, and I couldn't be happier with the experience! Cory's expertise in helping me find the perfect car was exceptional. He patiently listened to my preferences, provided valuable insights, and guided me to the ideal vehicle. His professionalism and friendly | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Michael HolovachClay and the team over at Westgate provided a great experience. I would definitely do business with them again. | Read Full Review12/26/2023 12:00:00 AM | Google
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★★★★★ Jennifer CashWe purchased the vehicle, and it needed to have a few repairs since the purchase. I'm not sure how I feel about this. It was used, but I didn't expect the check engine light and other lights to come on within 2 weeks of the purchase. The salesman was friendly, but most are that work for commissions. Shop at your own risk, I guess. | Read Full Review12/26/2023 12:00:00 AM | Google
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★★★★★ Joshua SykesJohnny O get with em for the best price on carsss!! | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ april powellNorman White was amazing if you are in need of a car please go over to see him. | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ bryan floresNorman was great. Very helpful. I knew exactly what I came for and he made the process quick and easy. Thank you! | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Bart PJeff Mohr was awesome and transparent. A great experience buying our new car. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Octavius DeloatchGreat sales pitch. Paul you the best! Words can’t explain how great my experience was with you. Go see him ASAP ???????????? | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Tina CainJay was awesome and hooked me up with a new-to-me used Pacifica. He’s super friendly and efficient and I appreciated that he kept me posted via text messages throughout the whole process! Wonderful buying experience at Westgate! Thanks so much Jay! | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Cassidy SladekJeffrey Mohr was very knowledgeable, friendly and helpful in the endeavor for a new vehicle! | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Chad BryantEverything was great! Stacy worked with me through the whole process and made everything easy! Well worth the visit to Westgate! | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Jackie PauleyJeffery M. was friendly and knowledgeable. I enjoyed that he seems to love what he is doing. Highly recommend! | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ pomanning73Professional, courteous and responsive to our needs and desires vehicle. Salesman and sales manager were very. Helpful and responsive. Norman White was the salesman. | Read Full Review12/22/2023 12:00:00 AM | DealerRater
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★★★★★ Troy BoneThe service was actually fine. The problem I have is…it took me over 3 weeks to get an appointment. Upon/check-in, I was told they had no idea when they would be able to get to it. That took me by surprise, considering I had to wait 3 weeks for the appointment. After sharing my dissatisfaction and leaving my vehicle. I was called a | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Christopher SmithBeen to several dealerships looking for a car recently and finally found a place that I felt comfortable and Johnny o was a fabulous salesman wasn’t pushy and spent a long time making sure we where happy Thank you Will see you next time I need a car ! | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Jamia JanaySilvana was super helpful and kind to me she gave amazing customer service. | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Disa KuriccWe worked with Farooq for our grand Cherokee L! 1st of all a very kind and friendly professional man. We appreciated his attention to details, what was important to us and even came in on a day off to go over a few things we wanted to know before we made our final decision. I would highly recommend working with him the process was sm | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Coach WimAlthough I didn't purchase a car at Westgate, I appreciated Paul Malanowski's (my salesman) honesty and excellent customer service. He was very thorough and great to work with! | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ thumpin66Paul Malanowski was just wonderful worked with us for a few days to help find the right truck. Thank you so much for your kindness and patience working with us. Charles | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ javier CarlosJaymar was great, was very friendly and made sure all my questions were answered. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Mae DessureaultPaul was greatly appreciated in helping me purchase my first car. He was helpful and honest when answering questions and I felt confident in my purchasing my Subaru. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Keith RuddI recently purchased a new vehicle at Westgate. I worked with both Jeff Mohr and Jay Jones. They were both excellent to work with, and answered all my questions thoroughly, and even offered some insight and advice I hadn't thought to inquire about for the vehicle. My vehicle required a follow up visit, and Jeff did the scheduling o | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Corey RussClay Newsome is Man!!!???? Best car salesman’s in the Area!!! | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Matthew MckayPaul was very helpful and on top of things along the way. He communicated very well throughout the whole process and I’m very grateful that I connected with him. | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Jennifer CashWe purchased the vehicle, and it needed to have a few repairs since the purchase. I'm not sure I feel about this. It was used, but I didn't expect the check engine light and other lights to come on within 2 weeks of the purchase. The salesman was friendly, but most are that work for commissions. Shop at your own risk, I guess. Now | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Antwain DardenWonderful experience! I wanted a Jeep Cherokee but came in reluctant because of my credit history. My salesman Jacques Michel was very understanding of my situation, and very patient with me. And even when I didn't think it would happen, he and his team never gave up, and helped me to drive off the lot with the ride that I wanted. Th | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Cristi DavisPaul was exceptional! This is our second purchase from Paul and he made the process smooth and much less stressful! | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ David Lee Blount Jr.**UPDATE DEC 18th 2023** Filed a lawsuit against dealership in small claims court. Today was the court date & the judge ruled in my favor. This dealership owes me $3,375 in damages. To anyone having issues with the HORRIBLE, unprofessional service center, I advise you to do the same. | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ John SpiveyStacy was great with showing my wife and I the car we saw online. She was very knowledgeable about the features. She made it very easy for my wife and I to get the loan approval and into our new Dodge Durango. | Read Full Review12/17/2023 12:00:00 AM | Google
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★★★★★ luis estebanStacy is one of the best reps at Westgate Chrysler/Jerp/Dodge Dealership . She helped us with our new Jeep Gladiator. If you find yourself looking for a new automobile contact Stacy! | Read Full Review12/17/2023 12:00:00 AM | Google
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★★★★★ John SpiveyStacy was great with showing my and I the car we saw online. She was very knowledgeable about the features. She made it very easy for my wife and I to get the loan approval and into our new Dodge Durango. | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Kenneth BlackmonJohnny O was totally awesome. He worked with me until he made sure he put me in a car and got an got me a great deal. Thanks sooo much | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ carolina romeroI bought a 2017 GTI, Paul M. customer service was fantastic! | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Destiny WilsonRamesh Qadir was a blessing at West gate jeep....he help me out so much....so thankful he the workers at Westgate and yes I will recommend Westgate jeep to everyone.. Thanks again guys | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Antwain HarveyI had a wonderful experience at Westgate Chrysler. Hamza really helped me out . He was very knowledgeable. He stayed in contact. His follow ups was in a timing manner. Very passionate about his job. Thanks Danny !! Awesome !! | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Raj PrasadWe bought a couple Jeeps for our business from Cory at Westgate and Cory goes above and beyond to make everything go smooth and put together great deals for us. Highly recommend Westgate! | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Cydney PeeblesWonderful experience looking for my husband a car after someone totaled his. Thanks Jacques for your help!! | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Eric McArthurHamza was great to work with. I enjoyed my experience with him and Westgate of Raleigh. | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Aidan WalkerI talked to Jay he was very nice and he helped me find the truck I wanted quickly. I was able to make the purchase and get out in a decent time. | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Jamaal WaltersGreat experience! Silvana took excellent care of me. She made sure all my cosmetic concerns were addressed. She communicated well with me throughout the process and made buying a new car smooth for me. I’m very happy with my 2022 dodge charger! | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Jamaar JonesWe came in and Norman White helped us locate the truck we had been looking for. Very standup guy even made sure to have the vehicle checked out by their mechanic and left us with the comfort of being able to have our own mechanic look at the vehicle before signing. Wasn’t pushy wasn’t sales-y and if there was something he didn’t know | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Melissa VegaService at this location is top notch. Felicia always takes great care of me. | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Tonya SpiveyThe customer service was fantastic from the salesperson, Stacy to the Finance Manager, Garrett. If you are looking for a vehicle and want to have a great experience, checkout Westgate Chrysler Jeep Dodge. | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ katie whitesellJohnny O was one of the best salesman ever!! He answered all of our questions and gave us no pressure on our decision!! He let us take the time we needed and was always so supportive! Highly recommend!! We love my new car Johnny! | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ melissa wilsonBest experience i ever had purchasing a vehicle! The process moved swiftly. The staff from start to finish were wonderful! Especially our salesperson Ernest. | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ ttkaneReally disappointed with the direction this dealership has taken. I have been a loyal customer to this dealership for many years. I have purchase 2 new Durangos and a Dodge Limited Ram. Most recently bought a Limited Dodge Ram in 2020. The truck has been giving me issues and should be under warranty. I set up an appointment to bring | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ Xclusive MotorGreat place to buy cars and friendly people but some of the finance people are doin drugs and have go!! #RenettaNicoleShaw #Jeep #ChryslerStore !!!!! | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Jaleh AbediniRamesh Qadir made the process so easy. He helped us to locate the car, delivered it for us and walked us through the Carfax report and purchase options. | Read Full Review12/8/2023 12:00:00 AM | Google
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★★★★★ Olugbenga AkinladeSatisfy customers expectations | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ Oneika NeeneeThis has been a great experience Norman White was ever helpful. I also worked with Garrett he was very helpful as well. I will definitely recommend friends & family. | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ Ashley DennyJaymar is the absolute BEST!!! Always a great experience when getting my car serviced. You can tell she truly loves what she does and makes getting work on your car much more pleasant than it would be otherwise. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Sheena O'NeillClay was really great to work with! Highly recommend! | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Cameron SuttonJay the man out here come holla at him he gone get you right | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Arash KhaniThe best experience ever! I’ll definitely go back to Westgate! | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Aicha BoumchachenFarooq was my salesman he was super excellent | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Al GrahamI love doing business with Westgate !!! | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ George JaraStacy provided me with an Iconic Experience while searching for a Ram 1500 Big Horn.!! | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Mostafa EmaeStacy was so honest and nice, enough knowledge and good on Cars. Strongly recommended if you would like to have a good experience at dealer. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ DAVIDHamza was great. Easy process.. no complaints. Love my new truck! Thank you again Hamza. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Kelcey ThompsonStacy is the sweetest and super helpful!!! | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Stephen WileyClay N. was great to work with | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Corinne WatkinsOur car was totaled by a deer. We applied online for a specific truck. They told the banks we made three times what we reported on our application. The man helping us over the phone wasnt who we spoke to when we got there. Instead they had someone else show us a truck that wasn't the one we were there to look at. We drove 2 hours. T | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ G JenkinsRenetta Shaw was such a pleasure to work with. I honestly feel like she made my decision easier for me to decide on the best car to pick for me and my family. | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ DominiqueI recently had my car serviced at this dealership, and I was blown away by the level of customer service I received. The staff member, Renetta, was friendly, knowledgeable, and kept me informed every step of the way. I would definitely recommend this dealership to anyone in the market for a new car." | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Marc GagnonRussell at Westgate Jeep is great to work with and communicates regularly, which is appreciated! | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Katarina MihailovicRenetta Shaw was efficient, capable and kind. She made sure we got the car earlier than expected. She was awesome!! | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Mesha CoxRenetta Shaw Was amazing ! I highly recommend this company ! They have a variety of cars to choose from . Customer service excellent ! | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Defawna LambertEveryone was very helpful made the process simple. Travis and Clay had all the paperwork ready upon arrival. I was greeted with a smile and they were willing to stay a little later than normal (I came from a few hours away). | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Lisette PaicelyRenatta was a great saleswoman ! kudos to westgate for hiring such a great person ! | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Hannah CampbellRenetta Shaw is the best salesperson to go to !!! Go see her !!! | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Barney BrimRenetta Shaw is the BEST .. please ask for her if you go to Westgate | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Daniel O'NealExcellent repair service for my son's car return home day before Thanksgiving! | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Alan George (A.K.A. Alan George)Had a great experience with Paul M, worked with me on price and extras, and offered outside resources if I wanted to that instead. Appreciate the help! | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Lawson HickmanI have attempted to cancel warranties since September 12th. To date, they have not been cancelled and no one will respond to my requests. I have called, I have emailed, and I have even returned to the dealership to fill out the paperwork for a second time, with no resolution. Zaher Hassan and Peter Coleman have failed to resolve the | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Brian HarbaughStacy is very knowledgeable and has a great personality. No pressure and a lot of facts about the vehicle. A true asset for Westgate. | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Connor HaynesRamesh and Jim always make the buying process as easy and straight forward as possible. I always appreciate the no-fluff treatment, and am happy to continue doing business if the need arises. My only concerns fall on the Jeep service department side of things. It clearly states on the website that no appointment is needed for the | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Yonatan MitikuFarooq is a genuine sales man . I was in a complex situation financially while trading in my car. He was able to assist and help me get the car I wanted and also kept me in a good paying range. Highly recommend him | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ PhilBest car buying experience I’ve had!! Sam, Jeff, and Garret were honest, patient, and a pleasure to work with. I will definitely be a return customer. | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Aleksandra YaduskyWestgate moves a lot of cars, and this allows them to offer more services to help you feel happy about your purchase (someone had dinged the car I came in to see and on most days have someone on staff who would be able to pull that little dent out before I even left). Also, there was a little extra bit of detailing for the drivers s | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ Jose BaezFarooq is an expert, Amazing experance !!!!! | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ Ryan CramerRenetta was outside as soon as i pulled up and immediately helped me find what i was looking for. She was amazing throughout the whole process and made sure I was satisfied with my first car purchase! | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Bryan MuñozCame here because they had a fair price for a used vehicle I purchased. Buying process was easy since I had separate financing, however, I am 100% not satisfied with the work done to my vehicle. For buying a car from a dealership I would want it to at least be presentable. The seat had a stain that they “could not remove” but told me | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Ben KurzI do not like leaving bad reviews about places, and I have a history to back that up, but I feel that I have been legitimately slighted by this dealership. I’m waiting to hear back from the service manager. I had my transmission flushed, but it wasn’t sealed properly. Fluid was leaking, potentially costing me $3,200 if I didn’t catc | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Meghan RayFarooq was the best!! I would recommend him if your looking for a car! Trevor was great finance manager and easy to work with! | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ Brandon SalinasRamesh Qadir was so helpful with purchase I made. Assured us of our purchase every step. Muchas gracias | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ Eric LazzariPersonable & knowledgeable. Was able to find what I wanted at agreeable pricing. A very positive experience. | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ Andrea TovarRamesh Qadir was extremely helpful with our purchase today! Answered all our questions & assured us | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ Amanda SaevaClay Newsome was patient, responsive and got us in the vehicle we wanted. We appreciate his willingness to meet our needs. | Read Full Review11/23/2023 12:00:00 AM | Google
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★★★★★ Ben KurzI do not like leaving bad reviews about places and I have a history to back that up, but I feel that I have been legitimately slighted by this dealership. I’m waiting to hear back from the service manager. I had my transmission flushed, it wasn’t sealed properly, fluid was leaking potentially costing me $3,200 if I didn’t catch the | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ Dave HathawayWorst buying experience ever. They never added insurance to the vehicle, service department took it on a joyride using over a half tank of full, burnt the seat and armrest on the door rest. Backed into something, damaging the bumper. Grease all over drivers door from service as well as many other issues. Mark, the salesman was 0 hel | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ Jonathan WrightFelicia is not only the easiest person to communicate with, but the most efficient and results driven. I brought my old jeep in the day after calling westgate because Felicia prioritized my service. She coordinated my requests for service with the mechanics in their service department, and insured I did not pay for anything I did not | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Joshua Pittman 1231 (833)Had a Great experience with Paul. | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Vangie Evans@Erica Smith. I have the same car with the same issue and have been referred to this location for servicing. Was planning to inquire after the holiday. Seeing that they’ve had your car for a month, and to get a no thanks we don’t want your business so much later, your review helped me to make my decision. I’m not even seeing a respon | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Steve Olson5 hours to get 4 tires changed. No answers and a repeated “I’ll have the service manager call you back” who inevitably doesn’t call back. | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Erica SmithI have a 2004 chrysler crossfire that needs the key and pcm programmed.2004-06 are different from the others.i told this to the service manager and was reassured the job could be done b4 it was towed there.that was Nov5.Nov6 they picked it up. Nov7they said they couldn't program it. I'm disappointed but we (martin and I) agree to try | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Vanely HernandezFARROQ WAS VERY HELPFUL THROUGHOUT MY WHOLE EXPERIENCE DEF RECOMMEND! | Read Full Review11/19/2023 12:00:00 AM | Google
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★★★★★ tlcolcordSmooth transactions and very kind and respectful. Chauncey Williamson was great and very helpful with my purchase. | Read Full Review11/19/2023 12:00:00 AM | Google
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★★★★★ Zion TurnerRenetta was such a big help throughout our car buying experience! She was very helpful when it came to refining our vision of what we want and need in a car, and made sure the financial aspect of the purchase met our needs. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Stephanie KunkleI had the pleasure of working with Farooq, Melvin and Travis yesterday. It was an excellent experience and I’m very grateful for their professionalism and support. This team is stellar and I’ll definitely be returning in the future. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Lexi benionWas easy and efficient! Renetta was absolutely amazing! She was super informational and helpful with finding my partner a car best for his needs! She was also extremely nice! My partner was able to go home with his new vehicle! | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Scott WebberStacy at Westgate Chrysler was so wonderful to work with, She made the process of selling my brothers car easy and quick. Felt like family and friends. Great Place | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Abdul Habib IbrahimiAbsolutely a huge thanks to my friend Ramesh Qadir for helping us ! Ask for Ramesh he got you back | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Prakash TamangWell, I showed up without any appointment or a call to see if I could go through the Wrangler models (2 door ones) but did not get any help(did not see any sales person on the floor), just wandered around the showroom and the outside where there were a bunch of jeep wranglers parked, looked at those jeeps and came back. | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Matthew PerkinsI had a really good buying experience here, they have lots of options and don’t hassle you if you decide to walk away or that you need time to decide. I personally had the pleasure of dealing with Silvana, she’s really nice and knows every vehicle inside and out ask for her if you decide to shop there! | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ NenaStacy is the best. I found the car I’d been wanting, drove from Va to Nc. Walked in and was met by Stacy. I told her what I was coming to look at, and without hesitation she pulled that bad boy around. Even since buying the car, she has been such a pleasure to work with regarding any extra questions I’ve had. I definitely recommend s | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ Zeb CrowderJeff did a great job helping with our purchase of our commercial ram promaster. | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ C ClarkMark King was the best salesman ever! He was with me through the process from beginning to end. I truly enjoyed my buying experience and will definitely purchase my next vehicle again from Westgate! | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Elaine Noulisawesome guys working in the service department! They are kind and helpful and don't make suggestions or sales to do more than what is needed. I always leave happy with the service I received! | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Chad WestmorelandI purchased a Jeep Wrangler 392 from Westgate. I basically had to bypass Clay, the salesman, to get this deal done. Once the deal was done I wanted to make sure this was a seemless process once I got to the dealership because I was coming from 3 hours away. I asked my salesman if all services were done on this vehicle. It has a 6. | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Seth MooreBought a 2014 F150 a couple months ago from here, had issues with sales, and they seemingly made it right. However, the original listing for the truck showed it to have 2 bad tires with wear from a bad alignment. They replaced the tires (mismatched at that) with goodyear tires from 2019 prior to selling. The underlying issue is they | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Benita JoynerPaul Shyes was my salesman. He lissen to our needs and wants in a vehicle. He was very patient and kind. Paul was able to place us in a 2017 Dodge charger even with us having bad credit. Thanks Paul. | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Christopher WellsHad an urgent need for a vehicle due to my current one breaking down. Worked with Farooq and it was the smoothest process I have ever gone thru buying a car. Melvin was also a great help in solving some unique financing requirements. I guess I now know where to come for my next Jeep! | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Kevin ShuskoGreat experience. Superb representative, it was a pleasure working with Clay to secure the vehicle I wanted and at a great price. I’ve bought many vehicles in the past, and I can say Clay has been the best sales person I’ve worked with. Was responsive and accommodating to my request. I will definitely visit this dealership and sa | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ jacob joynerPaul Hayes was outstanding he was able to make sure we got what we came for with no problems ???? | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Kyeliyah HintonWas referred to Paul M. by family friend. Quick and easy process. 10/10. So happy with my purchase!!!! | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Karen ParkerStacey went out of her way to help my son find and purchase his first truck. She was nice, friendly, and made the entire process easy and straight forward. | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Darryl YoungNorman was great and very helpful. Everything went smoothly. Highly recommended | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ Stephanie LandisRamesh is EXCELLENT !!!! Go and see him and he will get you together. He was awesome. Thank you so much. | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Julie MaggioBest car buying experience ever, and my husband and I have had our share of cars. Friendly, professional service and the entire process took less than 2 hours. Would highly recommend Westgate CJDR | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Tiffany RogersClay was excellent!!!!!!! So happy with our new Jeep all thanks to Clay! | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ TIMMY BLAIRWonderful experience start to finish. We arrived right before closing and still treated as if we were the first customers of the day. | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ Kyle WalkerHorrible experience attempting to purchase a truck here. They took all my info, convinced me to submit my credit thus leading to an inquiry on my report, had my send my driver's license and THEN proceeded to sell the truck to someone who inquired about it AFTER I did. At 8 am they told me a sales person would call when they arrive a | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ Lewis PowellMs. Renetta Shaw was amazing! She made sure to make the process as painless as possible. She was very attentive to my needs. If I had to do it again, I would definitely come see her again. | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Rosa KingGreat service at westgate jeep bought a jeep from mark king .thanks mark | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Tracee HarrisonMr Mark was my sales person and he was excellent. He made it work for me and he was very straight forward and answered all my questions. He got me just what I wanted! | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ Monder MohammadCame here just trying to see prices/cars. Guy by the name of Hamza helped me through the whole process. Made my day much easier thanks to that guy. Definitely recommend him and this dealership. | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ Hamza HazinAbsolutely love it here. HUGE SELECTION OF INVENTORY. | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ Alison SicklerIf I could give less than one star I would. We had issues during the buying process and I should have cut my losses there. They got me all approved then said the vehicle my husband looked at wasn't on the lot anymore waited 3 days for them to "find" the vehicle. Turns out the dealership used this vehicle as a loaner vehicle and had l | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ Tripp KirklandStacy was awesome! Very knowledgeable about commercial vehicles and worked hard to find something that would work for us. You must go to her for your commercial vehicle needs! Thanks, Stacy! All the best, Tripp Benjamin Franklin Plumbing of the Triad | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Ralph GlennThe parts department has very friendly and helpful staff and will help with anything you need | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Jim RussoYou'd think a car dealership would want to build a customer base via word of mouth so happy customers would tell all their friends and the friends would come to buy cars and the original customer would come back for his next car. Not Westgate Chrysler Jeep Dodge Ram on Old Westgate Rd in Raleigh. Let's put aside the nonsense from th | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ onealattianaNorman White was awesome for my first car buy. No pressure or rushing on buying and he listened to everything and answered all questions well | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Angelica ElviraFarooq was amazing he was very helpful and patient with my indecisiveness definitely recommend coming here the whole team was amazing and very helpful in the purchase of my vehicle. | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Said TabtiThanks to the salesman Paul Malanowski for helping me today in the process to buy my Honda CR-V. He was doing his job perfectly to answer all my concerns. | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ daBluechimpRanesh assisted me very quickly, and was very fast paperwork while still answering all my questions, bought my first car and my dream car and I couldn't have asked for a better dealer | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Naman MehtaHad an absolute pleasure working with Paul Malankowski. He knows his work inside and out, i had to do loads of back and forth in order for me to understand what exactly i need. He helped me all the way. I only have good things to say about my experience there. | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Donovan PattersonTried booking a service appointment online and it shows no availability ever (even tried looking into next year). Then tried calling and front desk transferred me and was put on hold for over half an hour and no one ever picked up. Called back and they just did the same thing again. Guess I'm going to another dealership. | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ tairon berroteranI was there one more time, is the right place to get a vehicle so when you come ask for Silvana Granizo, she is still the best! Thank you Silvana! | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Chad WilkinsEasy, fast experience. Got what I went for at a fair price, can’t ask for much more. Stacey and garret were great. I’ll be back for the vette | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Connie BurnettePaul Hayes great experience. Looks after his customer. Please ask for him. | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Lamez WilliamsStacy my sales consultant was awesome!!!!! | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Renee SteedStacey sold me both of my cars. She is very kind and works very hard to make sure that your car buying experience is a great one. I hope to purchase a third vehicle from her sooner than I think. ???? | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Timothy CarterThe service was great and enjoyable. Im recommending a couple of my friends who are looking for a Dodge to stop by Westgate. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ John HutchisonThanks a million to Jacques Michel for helping me find the right truck to fit my needs. I am very pleased with the truck I purchased (RAM 1500). He also made the process of trading in my old vehicle very easy. I would definitely recommend Jacques and the whole team at Westgate for your next vehicle purchase. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Cassandra JonesStacey gives an amazing car buying experience. Constantly checking in. Following up and making sure she gets me into the car I want. She is the best and one of the nicest people I have ever met. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Devone BestStacey at Westgate was the best I can’t until I’m ready to buy again she definitely get 5 stars in my book | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Alan DI just leased a new Jeep. The salesperson , Farooq, is customer focused with a strong knowledge of the vehicle. He’s a nice guy too! The service was excellent throughout the process . | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ John WestStacy has always been super helpful during our buying process and after! She is the reason we are repeat customers! | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ ysmar de berroteranEstoy muy contenta con este concesionario ya es el segundo vehículo que compro y estoy muy feliz y sobretodo para mi la vendedora Estrella Silvana Granizo. La recomiendo al 100% sin ella no lo hubiese logrado. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Ally HandPaul was great! Very knowledgeable and helpful!! Love my new car!! | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Ysmael RamirezWestgate es un buen concesionario agradezco en especial Silvana Granizo la recomiendas 100% xq es buena vendedora. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ jace scenesJust wanted to drop a line to say how well Eric at Westgate in Raleigh has treated me. We have now purchased multiple vehicles from him, and it’s been a great experience every time. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Ryan ParkerWest Gate is a great place to buy a car. Stacey Talebi was fantastic! This is the second car I’ve bought from her at Westgate. Whenever it’s time for something newer, bigger, or whatever it may be, Westgate will be my place of purchase! | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Timothy WilliamsRenetta Shaw is who you want to see if you’re looking for honest, friendly, professional, and non-pushy help putting yourself or family member in something reliable. Thank you Renetta! | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Thomas LoweRyan and Melvin were absolutely great! No hassle and a stress free experience. If you're looking for a vehicle come and see them. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Travis LyonsWestgate is my go to dealership for a Chrysler Dodge Jeep or RAM vehicle. Just completed my 7th purchase with them, terrific experience as always, Ryan, my Sales Rep is a class act, along with all the managers that helped us through the process. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Orlando CordovaJeff, Was outstanding and very professional throughout the entire process. Even went a step further in ensuring that my company received the best deal based on our needs, to continue to support the United States Armed Forces facilities. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Brenda GarciaNice people... very helpful in answering all questions. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Justin (SUMO)Came in for a 2023 last call widebody dodge charger swinger that I seen online and it having a $4,500 discount just to come in and find out it was a “mistake” made… Anyways Paul M had great service and made my family and I feel at home and worked with us to get a good price! Officially apart of the #392crew!!!! | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ giovanni riosI bought a GMC Yukon Denali 50K first week the air conditioning doesn't work and they promised to fix it and now they want me to pay for the truth it is the worst dealer I could ever get to I will never buy a truck there again | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Kyla JordanI recently purchased my first car (a jeep renegade) from Farooq & he was the absolute BEST ! He made this such a smooth sailing process & was extremely professional. I would absolutely recommend anyone purchasing a car to visit this dealership & request Farooq ! | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Joey Roland AklFaruk was a tremendous help at this Westgate Jeep! We came in on a Sunday and were treated very well from start to finish. My wife and I will certainly be back when we want to trade in our other car! | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Duane RashRyan was super easy to deal with and made sure I was taken care of. Great person!! | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Connor LentzMR Paul Hayes was a stand up man and great doing business with and made it smooth transaction will reccomend him a thousand times and hoping to do future business with him 10/10 God bless | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Jus BrightI had a wonderful experience. I was assisted by Jeff Mohr and he was absolutely great. The process was fast and easy. I will be purchasing my next vehicle from here as well. | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Hamid GhulamiThanks Ramesh Qadir ! Come to west gate and ask for Ramesh you won’t regret | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ David KeeverI live two hours away. Even further with traffic. Paul Malanowski helped me purchase our van and while we waited for a good time to meet, he sent me numerous videos and information that helped us make our decision. When I got there, they gave me ample time to drive the vehicle and inspect it to make sure it was what we wanted with no | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ REGINALD FARMERI’m giving this review for Chauncey Williamson. He was very professional and considerate through the whole process. He went above and beyond for me even after the sale of my car! | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Dorothy ColemanWe really enjoyed Miss.Renetta Shaw as our sales person .She had a very pleasant personality She answered all the questions we asked with a friendly attitude.we love how she took her time with us It was such a blessing meeting such a kind and sweet young lady. Miss. Renetta Shaw got us right. Keep doing your best and God will do | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Jacquelyn LeahmanVery seamless process. Farooq helped me and did a phenomenal job. He was professional, personable, and did everything as timely as possible. | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Efraín E. Rivera SerranoExcellent experience trading in our vehicle and purchasing a new one. Ryan was fantastic and easy to worth with. Highly recommended. | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ MICHAEL DOREI came looking for 1 vehicle, and left with 2 plus a 3rd purchased by my Grandmother in-law. Renetta Shaw was my salesperson, and she helped find exactly what I wanted. Her patience was phenomenal and so was her willingness to go above and beyond for my family and I. If you're looking for a new or used vehicle, or both, be sure to as | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Maya TThe unprofessionalism at this location is actually ridiculous. I scheduled an oil appointment for my car one week in advance. I had received notifications about my appointment throughout the week. I show up to the appointment and they tell me they don’t have the oil needed for my car, and that I would have to come back because the te | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Michael CorsettiTHIRD UPDATE: 3 months later, still have not heard from anyone. SECOND UPDATE: Westgate has still not called or reached out to me. I’ve attached a photo of the cost to repair the “cosmetic damage” to the vehicle they just sold me. $5,231 to fix. These people are criminals. UPDATE: Westgate responds to reviews with false courtesy to | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Camelia BardisiI bought my car from this place. Everyone was friendly and special thanks to Hamza and Melvin. Hamza helped me to find what I wanted and close the deal | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ sheldon dayeGreat experience, Great customer service | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Marquan StithRamesh sold me my first Jeep and his service was the best I could hope for. He made my experience welcoming and I’ll definitely be back to shop with him! | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Alicia MartinVery disappointed. We were lied to. Bought a Jeep and was told the back window was ordered and that we would have it shortly. Each time we called we got a different story. Farooq was the salesman who lied to our face. So unfortunate. Go ELSEWHERE for your vehicle!! | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Yousef BardisiI got recommended by a relative to this place and i am so happy that i came over and met Hamza and Melvin both of them were amazing and helpful and we ended up closing the deal | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ PK PhamI purchased my 2016 Jeep Cherokee and all the staff was great. I go back for service when needed and again service is amazing! | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Jennifer AbbottPlease ask for Stacy! She's absolutely fabulous! Made everything so easy! | Read Full Review10/22/2023 12:00:00 AM | Google
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★★★★★ drake kingJacques and the staff were very helpful and informative!! They worked for hours to get a deal done with me. Highly recommended !! | Read Full Review10/22/2023 12:00:00 AM | Google
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★★★★★ Raquan WilkinsDishonesty will make up a lie to you and waste your time. | Read Full Review10/22/2023 12:00:00 AM | Google
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★★★★★ Kelli BehrensDue to my traveling job, I have to trade in vehicles a lot. The staff at Westgate made this one of the easiest and fastest long distance buying experiences for me. Clay even drove my new vehicle to me the very next morning! He was extremely professional and thorough. The Jeep was very nice and in the exact description as depicted by | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Helen RoviraClay was very professional and diligent …made our experience at the dealership very pleasant | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Jennifer CashPaul Hayes, was wonderful and met our needs. Even shares some of his snacks with my son when I forgot to bring snacks. ?? | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Ani BuchaklianI had an exceptional experience at the Jeep at Westgate because of Nazeer Ahmadi at the end of August this year. I am from out of town & was on my way back home when the latch of the lift gate on my Jeep was not working. I pulled in to the lot & Nazeer was able to help me and get my trunk fixed within hours of being there. Highly rec | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Yoshary RamosClay was very welcoming and professional. I greatly appreciate how he explained everything! Thank you Clay! | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Danielle Wright (Grumpy chicken)Thanks so much Clay! Can't wait to drive with the top down. | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Eddie JonesMs. Stacy Talebi did an amazing job. Was super informative. Answered all my questions. Enjoyed the chats we had. If you need a new used whatever kind of vehicle this is the person you should see!!! | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Allyson FairGreat experience with Farooq Nazary. The jeep is beautiful! | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ David Lee Blount Jr.Horrible customer service as for the service department. Damaged the leather housing around my 10in monitor on my 23 Durango SRT, agreed to fix it, then refused to fix it after I contacted the BBB. I only reached out to them, with the hopes of getting better, ACCURATE service. Really funny how a business can treat 1 customer a certai | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Tifinika BroadyPaul Hayes was a phenomenal salesman. I recommend him to anyone. He was very patient and made sure he met all our needs when buying a car. Ask for Paul Hayes when you go Westgate! | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ mymomgamingGot me a 2018 dodge charger pursuit was a sweet and simple process understood my budget and everything at westgate ask for Paul m if you go he was really helpful with getting me into a new car ?? | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ Chuck PenfieldTried to buy a 2016 Jeep Grand Cherokee. Sat down with Farooq to get pricing and they added a LoJack system for $500 (which I don't want) and a $799 doc fee to the sticker price(extremely high doc fee for a cash transaction). They wouldn't come down $600 and they lost a deal. I would not recommend. | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ C ArtisI had the pleasure of working with Paul M. He answered every question I had and helped me pick the right truck for my business needs. I will use them in the future when I’m looking for a vehicle. | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Cheryl AndrassyEveryone here is so nice. Always treat me well. | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Carolina VillaFarooq Nazary at Westgate jeep is the best seals . I bought new Jeep Gladiator today from Farooq ???? Thanks Westgate | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Arianna Di ColandreaThank you Bill! You made my dream came true?? | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Aphril Luis AguilarPaul was our helper and he was the kindest person we could have ever worked with! He was really friendly the moment he started helping us out and when my parents officially bought their new vehicle!!! ???? | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Warren GatsonBest Customer Service in the Triangle Area!! Very friendly and professional staff! I brought a 2012 Dodge RAM I thought I walked into Chic-fila!! | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Wendy AlasHuge thanks to Ramesh for helping me with my purchase! This was my first time car shopping on my own. He was upfront and honest during the process and had a lot of good insight. Had a few cosmetic concerns and he took care of them right away. | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Trey GravesNew 2023 Jeep Grand Cherokee Summit is the greatest. Farooq is the best, go see him. | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Martha MushandingaNorman helped us look for a vehicle. He was very knowledgeable and helpful. His service was outstanding. He made the buying process very easy. We had a wonderful experience.Thank you again Norman!!! | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Tammy WalkerGreat experience buying our Jeep Gladiator ,Farooq Nazary was our Salesman and he was Great!! Not pushy and knew everything about the vehicle he was selling. One of the best experiences of buying a vehicle we have had. | Read Full Review10/15/2023 12:00:00 AM | Google
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★★★★★ Lori BurrellI trust this dealership, when I don't normally trust dealerships! The staff is very friendly and accommodating! | Read Full Review10/15/2023 12:00:00 AM | Google
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★★★★★ Christopher LynchWent to look at a 2016 ATS-V for 32,900 noticed it had mis match wheels broken interior body panels and a entire chunk of the carbon fiber ripped off and the sales team came up with 34k as is out the door which is crazy to not at least want to sell a complete vehicle I would understand a shade tree car lot not wanting to replace the | Read Full Review10/15/2023 12:00:00 AM | Google
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★★★★★ alexis aguilarFirst time in the express service department on a Saturday. I was meet by Andy and Russell, they gave me excellent customer service! In and out and back on the road even when they were backed up and had my car done within an a few hours. They were friendly and attentive and gave me confidence in my recent Jeep purchase. Thank you bot | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ David RPoor customer service. I went in looking at a Wagoneer yesterday. Ernest has to be the most unprofessional salesperson I’ve ever encountered at a car dealership. Told me he couldn’t help me unless I gave him personal information. Whatever you do, do not ask for Ernest. The manager was ok. | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ D'Nyja LeeAsk for Renetta, she was a great sales person. Very satisfied with my purchased with her. Go Renetta | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ Jeff StoneMy wife and I visited Westgate for the first time after she was rear ended and looking to replace her Jeep. We were met by the owner Ehsan who asked if we had been helped. He listened to our situation and was highly educated on Jeeps and made some recommendations. We ended up holding one Jeep to replace my wife’s car and I traded min | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ Monique PickettHad a great experience. Everything was super professionall especially Paul M. who made things go smoothly. | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ Robert HoukI had just moved to South Carolina from San Diego a couple of months ago and my family required another vehicle ASAP. I purchased a high quality vehicle from Westgate Auto Group in Raleigh, NC last weekend. This was after I had already communicated with many different dealerships in South Carolina during the previous weeks. I even vi | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Jaquan LittleBuy another car and Chaucey and Paul were great as always | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ jeanette greenePaul Hayes had a great experience thanks | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Kelsey KershawTaking away two stars because they didn’t bother to check and fix the alignment before they sold me the car. I later noticed a vibrating noise while driving (didn’t notice at first because it was raining when I test drove it). Took car into the mechanic and they said I had cupped tires likely due to misalignment. I took the car back | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Brittany NeemsFelecia and Andy were super helpful and able to schedule me for an appointment next day to place a shifter assembly in my Grand Cherokee. Thank you so much Felecia for your amazing customer service! | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ Brenda RamsayWe just purchased our new truck (used but new for us) from Jacques Michel at Westgate in Raleigh. It was such a great experience and Jacque is very thorough and great to work with. Come see him he will take care of you and find you what you are looking for. | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ KaylahPaul Malanowski was a wonderful employee who helped me get a car that had more than what I asked for. He made sure he did whatever he could to hold the car for me so I can come back later and sign! Thank you! If you need a car ask for him! | Read Full Review10/8/2023 12:00:00 AM | Google
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★★★★★ Erik ErbI had the pleasure of working with Oscar and he was very knowledgeable and accommodating to all of my questions about a few of the SUV’s that I was interested in. I will be coming to buy from him when it’s time for a new vehicle. Thanks again! | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Najah NelsonFarooq was absolutely wonderful easy to work with, made the process super quick...thank you so much for helping get in my new car | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Tyler Loywanted to leave a review about oscar hes a dedicated well spoken young man and a hell of a salesman i came in to get a car and he made sure i had everything i needed phenomenal worker and salesman!!!! | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Tank DeFrankPrevious years, I have always avoided this dealership. I have interacted with very rude salesmen, offered insulting numbers on my trade and overall turned off from this business. For whatever reason, Autotrader showed that they had a vehicle on the lot that I was searching for. I called the dealership 30 minutes before closing and ag | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Brandie PerryWe really enjoyed our experience with Chauncey Williamson he made it very easy to purchase a vehicle.We told him what we wanted and he made it happen. We are so glad he made it so easy for us..Thank u so much.. | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Jack PowersWorked with Oscar and it was awesome, really appreciated his help. | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ S DerocheWe had an amazing experience buying a new truck with Norman. Not only did they give a good value on our trade in but the truck we bought was well taken care of and beautiful. We will be back for our future car needs. Thank you Norman! We appreciate you! | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Tangi WilliamsI had a great experience with the dealer Chauncey Williamson he was very helpful &patient with me.I would recommend everyone to go there if you are looking for something nice to drive. | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Brandy ThomasI didn’t think I would qualify for this work vehicle due to my credit being ruined by my ex husband- Hamza did everything he could and made it work. He and the finance manager were very honest about my situation, and told me to refinance within 6 months- I’m grateful for their hard work, the constant contact Hamza had with me even af | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Scott ChewningMartin and Cam were very professional and knowledgeable. | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Mikey Di PadovaI went in looking for a specific car Paul Hayes helped me find the amazing car i left the lot with! | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ David TewsCROOKS. Don’t, I repeat don’t take your vehicle here. They charged me five times what Sports Durst charges and they’re right across town. You have to bang down their door to get any type of update on your vehicle. They had my Jeep for over two weeks because their mechanics are completely incompetent, and you have to pay for that in | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Barrett TeagueI bought my truck in for a fix. Venita was my service advisor and she was really awesome to work with! Great work, great communication, I will be back! | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Andy MackGot a great deal. Go see my guy Eric for the hookup! | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ BillHighly recommend Rolf Huggins!! I purchased a used SUV from Westgate on 9/27/23 and had a great experience. Rolf is a well seasoned sales professional - conscientious and calm with a strong work ethic and personal touch. He patiently allowed me to catch up in my decision process, and went above and beyond several times to insure | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ MaryJo OsegueraWe had a great experience buying a car with Paul M! We walked in to look at a car we’d seen online and were able to test drive it right away. Paul made the process easy, helping me get approved with several lenders and always being available to answer my questions. We never felt pressured and he was super helpful and knowledgeable. G | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ kimberly arroyoI rarely leave any reviews but I honestly feel like everyone who gets their vehicle serviced here needs to ask for Jaymar as their advisor!!! She's truly amazing and will literally keep you updated the whole time your vehicle is in the shop. Amazing energy and extremely polite & attentive! Satisfied with her customer service!!! God B | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Lisa NewtonVery good experience overall. Special thanks to my sales guy. Jaques Michel. He was a pleasure to work with. | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Patrick HighersFarooq was the absolute best sales person I could recommend to anyone. The dealership was outstanding and I feel well taken care of. Thank you. | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Thamara EstevesMy experience at the dealer was positive, Jaymar at the Service Department as always very helpful and professional. Im happy I got my Jeep at Westgate!! Thank you Jaymar | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Michael CorsettiSECOND UPDATE: Westgate has still not called or reached out to me. I’ve attached a photo of the cost to repair the “cosmetic damage” to the vehicle they just sold me. $5,231 to fix. These people are criminals. UPDATE: Westgate responds to reviews with false courtesy to pretend to have business morals and to save face. I called them | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Kirk GingerichOverall buying experience was excellent. Jeff and Garrett were helpful, courteous, and patient throughout the process. Very satisfied overall. | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ Jason Ristuccia******Update****** They have no intention of fixing my truck . I went there today and spoke with a manage to try to get my truck back so I can take it somewhere else and a MANAGER told me he could not get my keys for me and that I could not see my truck!!! So they won’t fix it and won’t give it back, and management says I can’t even | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ Andrew EspositoIf it wasn't for Humza, we wouldn't have bought our truck. Absolutely incredible salesman who never gave me a moment of pressure and was so incredibly patient with my 100 questions I probably asked. He brought me a truck to drive that was even better than what I had hoped for, and we bought that truck! Give this guy a raise and keep | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Van ChuongLove my Jeep Grand Cherkee Limited X!! Bought brand new and bought into the Westgate Family. Time and attention spent when purchasing our Jeep without rushing. We get our Jeep Serviced here too and though it did have a few small bumps over the last couple years. It seems like they listened to our concerns and have them taken care of. | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Doug MainI would give them a negative 5. I bought a 2020 Pacifica from them in Aug. The check engine light came on. I went to have it checked only to find out that there was damage to the underneath of the van (oil pan, radiator frame, exhaust and a few other things). They certified and sold a damaged vehicle. I have gotten no where with | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Nicole DrakeRussell was easy to work with, the tech was knowledgeable, and I am confident in the work that was done on my Jeep. Thanks Westgate Team! | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ brenda henryJust leaving the dealership,Cedric the salesman was great. !! He was very informative and patient. What we did not know, however, was included in the fees was a $500 extra charge for lowjack that is out of the sales man’s control. The owner imposes this charge for theft of a vehicle for one year ( for every Jeep/ Chrysler vehicle). | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Dion CooperJust because cars were stolen from dealerships around Raleigh in the past they will add a $499.00 cost of a LoJack to your bill of sale and will not remove it. It is not my fault cars were stolen so don’t try to stick me with a cost for it. Bad business. Look elsewhere for a vehicle. We went down the road and bought the same vehicle | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Brooke ConnThis was the absolute worst experience I’ve ever had. They told me things would be fixed on the used (2020 Acura MDX) vehicle I bought when I came to get it inspected in 3 days. Immediately leaving the dealership, the AC stopped working. I was told they’d fix it during the inspection with the other stuff. Fast forward to the day of t | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Inza HaqueFarooq is the best ! Made me feel so comfortable and much less stressed. He took care of so much for me and made it so easy to get my first ever car . Thank you Farooq! | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Adam AbdallahBest place for your next car!! Beyond happy with my overall experience here, will be back for my next vehicle ?? Once warranty out, trade in. | Read Full Review9/20/2023 12:00:00 AM | Google