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Deacon Jones Chrysler Dodge Jeep

Deacon Jones Chrysler Dodge Jeep

★★★★★(242)read reviews
1109 N Brightleaf Blvd, Smithfield, NC 27577
(919) 882-5750 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 08:00 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Deacon Jones Chrysler Dodge Jeep

Deacon Jones Chrysler Dodge Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (919) 882-5750 today to schedule your next appointment.

Our technicians at Deacon Jones Chrysler Dodge Jeep are ready to help you!
Business Link Logo

Deacon Jones Chrysler Dodge Jeep is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Deacon Jones Chrysler Dodge Jeep today at (919) 882-5750 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Dewey Baker
    Had to have an oil change and a recall. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ David short
    I appreciated the upfront pricing, So many dealers now want you to give them your name, email, phone # before they will even tell you what the price of the vehicle is. Deacon has there prices listed online no tricks or hidden fees. Mike Reeves & Deacon Dodge was great to work with and I had a great experience working with them. I Wi | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Jetana Williams
    We had such a great experience and plan to return to Breanna again! She helped make sure ever was exactly right and did a great job with everything. She made sure each detail was covered and even followed up with us after the purchase! | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Larry Flowe
    Great service every one is so helpful. I have only one small suggestion, when you rotate tires please check tire pressure.. MY DODGE RUNS 65 on front 80 on back, kinda a paint to get tires pumped up to 80. . | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Rupska
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Jose M
    Anthony the Service Manager was awesome ! He took good care of me and my 2014 Durango. He and the technician took the time to explain what was wrong in detail and you could tell they were very honest with me. Highly recommend working with him and definitely will continue taking my vehicle to this dealership for maintenance. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Swenson
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Shanna Ross
    Kris was patient and understood my goals for this car buying experience. Sorry I cannot remember his name, but the gentleman in Finance was also great. I would buy here again! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Jerome Bell
    Excellent vehicle purchasing experience. My salesman Kris was amazing and found the exact vehicle that I wanted! Will definitely purchase from this dealership again! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Michael Doty
    Clean, professional and great staff! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ J Cal
    (!!WARNING DO NOT DO BUSINESS HERE!!) At first they said they looked over the fluids and said everything was fine. Three months later the transmission started acting up only to find out it was over serviced. Called to try to see what can be done. Apparently the service department admitted to not checking anything. Called the sales de | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Wolf Blut Und Boden
    Your team has done a sterling job which I greatly appreciated. Couldn't ask for more. Oooorah | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Harold Jackson
    Deacon Jones took care of my vehicle and Renee in service went above and made sure everything was smooth | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Boyd
    Salesman was incredible! Overall wonderful buying experience! | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Leon
    I really like working with Deborah. She always takes care of my four chevy vehicles | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dennis Chaney
    Manager was polite and answered all my questions | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Kn
    Bad Deans was amazing with car sales. The machic side is trash they littleraly tried to sale a car that had know significant oil and water leaks and lied and said it was fixed. Tyler said there were new tires put on as well. Car fix stated with picture proof that the drivers tire only had 5k more miles. The communication from the com | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert Was
    Took my ram 1500 rebel for a oil change and tire rotation great service friendly in and out ...the service person Shannon was awesome so helpful highly recommend this dealer ship for your repair issues..... | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Shelly Long
    They were the best. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Dodie Headley
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Stanley “Phats” McClarin
    Awesome customer service. They always take care of me. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ J Rowe
    | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Susan Kempf
    Phillip, and Shane are amazing!!!! Go there and see them!!! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Susan Gurganus
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Lynn Baker
    I took my vehicle in to identify an issue. The service reps took their time and property identified the issue. The part was replaced and now my vehicle is working properly. I would like commend the service rep Brian and the shop supervisor Anthony. They both are outstanding and should be recognized. | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Danny Martinez
    I highly recommend Deacon Jones Jeep if you are looking for your next vehicle purchase. Mike Reeves & Phillip Jones were great in assisting me with my new Willys 2024 purchase. They were very detailed, from A to Z, communicative, and helpful with my questions. Good deal and good experience! | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Joe Bushey
    The best place to get your new truck. Everyone was very nice. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Robert Estes
    | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Graw
    Renee was fantastic, got me in quickly for a part replacement. Was a long wait, but better done right than not. Appreciate the great service! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ hcaswell
    Everyone there was very friendly and very helpful with me finding and purchasing my car. | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Margaret Pelletier
    Very fast and a great job no issues thank you | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Kim Anders
    Anthony McAuly and his service team were amazing! Our check engine light came on and the Jeep was misfiring during a road trip from PA to SC. We called Deacon Jones and Anthony offered to check it out, even though it was last minute on a Saturday. Free donuts, water and a cool waiting room made our family of 8 very happy! One hour la | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Aycock
    Great experience every time I have to bring my vehicle in for any reason. Always friendly, and helpful. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Laura U.
    Had our truck in their shop to get fixed over 5 weeks. Was told it be ready next week then next week would come then nothing. I had to call them andcouldnt get them to call me back. Poor service got truck back woth no gas a missing trailer hitch and now smells like rediator fluid. Would not recommend this dealership to snyone | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ randy greene
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Heidi Sullivan
    Deacon Jones Jeep met all my expectations. Brian is super nice and very knowledgeable. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Steve Miner
    Very clean facilities and friendly service advisors, so my first visit was very good. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Mitchell
    My husband brought my jeep gladiator in for an oil change and tire rotation. They did great! Service with minimal wait times in their cozy waiting room. The rest rooms were beautiful and clean too. Thank you. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Nick P
    Purchased a 2020 Ram 1500 Big Horn early 2023 from Deacon Jones Smithfield. Loved everything about my first Ram, until the first major rain. Floorboards were soaked. Multiple service trips in, some of which lasting over a month, the issue was never resolved. All while paying nearly a grand a month and no regard to my business being i | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ dnunn9697
    I bought a car here from deacon jones I had a great experience good people! | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ b.nicole11
    My boyfriend and I came in today and bought a new 2024 gmc. We had the pleasure of getting help by Moe Rihan. He helped up with the best price and was super nice. Very informative on the car. I highly recommend buying from this dealership!! | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kayeartis54
    Very friendly, helpful. Great experience car buying. Thank You for being so helpful in my car buying experience! | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ gartis1
    Mr Moe Rihan was great at covering all aspects of my car buying experience. Thanks! | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ jimmyvern
    Moe did an excellent job for me. Moe was very helpful and informative with the deal and about the car! The man is an outstanding sales associate for Deacon Jones. I would recommend him to anyone in search of salesperson for their new car. | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Evonne
    My experience wasn’t t good. I was very disappointed. I don’t appreciate being lied to. | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ pgajda10
    Just bought a new car from Moe at Deacon Jones. He was so helpful and knowledgeable. Great car buying experience! | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ BRENNRON
    Moe Rihan was EXCELLENT!! He didn’t pressure me at all. I will send people his way! Thanks Again! Brenda Davis | Read Full Review
    5/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ HANK DANIELS
    Good service, but not having appointment times makes it difficult to plan our day and makes us wait too long | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Leslie Shipway
    | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Harrison Frenzel
    First of all, the facility is very nice! Very modern, clean and unique. We brought our Jeep in for regular maintenance and it was just as we hoped: easy, quick and cheap. Of course, I mean this all in the relative sense because those three things no longer exist. But it could’ve been worse! Thank you for having us and treating us fai | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Sam Runyon
    Brian in Ram service department always goes above and beyond. I receive the best service from them than any dealership I have ever been to. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ byrdc868
    Moe Rihan was very helpful there was.no pressure about buying my truck that is what I like I will refer him to anybody I send his way to buy a new vehicle | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Krystal
    It started out with tears of sorrow learning that my 2017 Silverado needed a transmission. After a trip to the bathroom to pray about what to do, I decided to just get something else. John was open and honest about my options and I am very pleased with the brand new 2024 Silverado. Tears of sorrow turned to tears of JOY! I thank God | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brian Stancel
    It was quick and easy to get my Ram 2500 serviced. Great team at Deacon Jones | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ ElizabethB
    Please AVOID this Dealership at all costs! My Aunt has been sold 2 vehicles with issues. First one 2 1/2 yrs. ago , they NEVER disclosed this vehicle was involved in an accident. 2 yrs. later while finding out how much the car was worth, we find out this information through Car-fax. After being confronted we were told that the dealer | Read Full Review
    5/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ ElizabethB
    Please AVOID this Dealership at all costs! My Aunt has been sold 2 vehicles with issues. First one 2 1/2 yrs. ago , they NEVER disclosed this vehicle was involved in an accident. 2 yrs. later while finding out how much the car was worth, we find out this information through Car-fax. After being confronted we were told that the dealer | Read Full Review
    5/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ lwebb4418
    I bought my vehicle from Moe! It has been a great experience! I felt like he was very honest and treasured me very well and worked hard to make sure I was happy and satisfied with the service I received. Thanks so much. | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Toron Brown _ Staff - GarnerHS
    The team at Deacon Jones Ram always do a great job with customer service and making sure my vehicle is good. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Barwick
    I have had a great experience having my Ram 1500 regularly serviced at Deacon Jones. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Pam Price
    Great on time check in. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Valeich
    We were on our way home to Pennsylvania towing our RV with 3500 Dodge ram when we broke down in Kenly North Carolina. The water pump failed and serpentine belt came off. We pulled off into a truck stop and called Deacon Jones Chrysler Dodge. They said if we could get the truck there today they could do the repair and have us on our w | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ D Bumgardner
    Thank you for doing such a good job and for the clean job on the inside???? | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Mark Ralston
    Hands down, the best caring, friendliest, and accommodating dealership I’ve ever dealt with. Our family was on road trip from PA to FL, our daughter was competing in a national cheer competition. We had 48 hours to get her there. On our trip to my wheel bearings went bad on my Ram. We got a hotel for the night and called Deacon Jone | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ angie871
    Moe was wonderful salesman; took his time with me and listened. He Was Great to deal with. | Read Full Review
    5/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ arevell141954
    I love the Salesman Moe is my awesome go to guy. And I’ve been telling people about yu all | Read Full Review
    5/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Beth Ramey
    | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ sirdieyeo4
    Come see Moe for you next car he helped to find the right car Thank you! | Read Full Review
    5/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lsdaughtry
    Moe and Brent were very attentive to ALL our wants and needs. Exceptional service! We got a great vehicle for a great price! Thank you both! | Read Full Review
    5/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ram Fan
    Very easy and accommodating. I was able to drop my truck off at my convenience and pick up at my convenience. The service tech I dealt with was awesome. | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Richard Dara
    | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ aubreybamford2006
    Very good service and Moe was very helpful, I am a senior in high school and looking for a new car. He was able to give me good deals and they look for the best interest for special deals off and very friendly and good customer service! | Read Full Review
    5/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ graciechamblee1959
    The Deacon Jones Auto Park Finance team is professional, helpful and knowledgeable they are willing to help their customers. | Read Full Review
    5/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Marie G
    I had the best experience here. Mike Reeves the sales manager, he was so kind and super patient, extremely helpful and he made us feel very comfortable, very confident and made the process so much lighter on us. If you come to this location ask for Mike Reeves! He is the best, I can’t express how happy I am with this dealership | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ wilda12
    Nice people. Windshield wipers were not attached. Passenger door switch was broken. Nice truck though. The starter switch has an issue. They did not do their 110 point inspection or whatever they said they do. | Read Full Review
    5/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ wilda12
    Nice people. Windshield wipers were not attached. Passenger door switch was broken. Nice truck though. The starter switch has an issue. They did not do their 110 point inspection or whatever they said they do. | Read Full Review
    5/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Adam Shabbott
    I have been driving Ram vehicles for nearly twenty years and never had major issues with them. The service department at Deacon Jones stepped up to the plate when my vehicle was leaking from the rear window and causing electrical issues. Outside of the Mopar extended warranty, the service manager worked with the regional rep and co | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Anthony Baker
    | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Chris Reeves
    Everyone was very helpful took care of everything needed as quickly as possible salesman was very attentive to all the details | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Whit Wooten
    Exceptional customer service. I always feel like they go above and beyond to assist me in whatever my need is. I highly recommend Phillip Jones as a warm, welcoming and helpful salesman. He knows his stuff and will make sure you get just what you want and need. | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ jgh
    I was treated with respect and never pressured into a sale. Anthony went out of his way to get my new Grand Cherokee prepped for taking home. | Read Full Review
    4/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ jgh
    I was treated with respect and never pressured into a sale. Anthony went out of his way to get my new Grand Cherokee prepped for taking home. | Read Full Review
    4/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stephen Fogarty
    One of the best service departments that I had to deal with. | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Len
    Very fast to react for getting me a spare tire for my truck that was not on truck at time of purchase. They delivered tire to me at home since I live one hour away from dealership. Excellent dealership to work with when making a purchase of vehicles. | Read Full Review
    4/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Pam Creech
    Phil Jones was our sales person. Me and my husband both bought vehicles recently and he made our experience so easy! We will be repeat customers. | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Travis Ortego
    Very courteous staff. The did a great job | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ larrybarker777
    In and out on time with no issues as promised Great Job Brian!! and Tech. | Read Full Review
    4/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ Phyllis Monteleone
    We hit an object on I 95 on our way from Florida to New Jersey which destroyed our tire and damaged the front of our brand new Jeep! We were towed to Deacon Jones in Smithfield, North Carolina and received the best service! The intake clerk, the technician and the whole crew were fabulous- friendly, knowledgeable and polite. They g | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Sherman Dilley
    The Service Department Staff was very helpful from setting up the appointment to relaying what needed to be done to my vehicle to setting up my next appointment and service recommendations | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Chris Robinson
    I cannot recommend this dealership enough for their repair department. I have a Ram 1500 and have had issues with water coming in them rough the back glass for months, even years now. I have dealt with the dealerships in Lillington, Raleigh, Cary, Garner, etc and no one was able or willing to help me. Again, this has been years ongoi | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Schroeder
    | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ joneskevin549
    The staff and everyone involved in my purchase were very professional and extremely polite. Engaged in conversation, asked me questions, and bent over backwards to work with me. I’d highly recommend Deacon Jones. | Read Full Review
    4/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ joneskevin549
    The staff and everyone involved in my purchase were very professional and extremely polite. Engaged in conversation, asked me questions, and bent over backwards to work with me. I’d highly recommend Deacon Jones. | Read Full Review
    4/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kimberly Jones
    Great service and friendly people. I always buy here and go for service. | Read Full Review
    4/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Aisuluu Sartbaeva
    | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Triple Trouble
    In and out buying experience was outstanding. No BULL back and forth negotiating. Very reasonable and got a great deal on the MOJAVE! Jimmy was thorough in his explanation of the vehicle and totally professional throughout the buying process! | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Kristopher Nelson
    Great Service | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Willie Smith
    I appreciate the good communication and customer service from the Ram service area! | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Bennie Edwards
    It took 2.5 hours to get my oil changed. | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ nancymansonhing
    Service department was friendly and kept me informed of the time it would take to get my vehicle diagnosed, parts ordered, and repairs completed. Cost came in less than quoted amount. | Read Full Review
    4/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ nancymansonhing
    Service department was friendly and kept me informed of the time it would take to get my vehicle diagnosed, parts ordered, and repairs completed. Cost came in less than quoted amount. | Read Full Review
    4/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hunter Javin
    10/10 Helpful, honest, and great people. Best salesmen I’ve ever dealt with. Very awesome and informative. Will be buying from them in the future. | Read Full Review
    3/31/2024 12:00:00 AM | Google
  • ★★★★★ Mike Paisley
    | Read Full Review
    3/31/2024 12:00:00 AM | Google
  • ★★★★★ Radar
    Exceptional service and very courteous service personnel | Read Full Review
    3/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ risa6840
    I always have Shawn as my representative he is such a pleasure to deal with. Very personable and never rushes you. Explains everything step that the mechanic is taking when fixing my vehicle. Thank you Shawn | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kevin Perry
    Super polite quick and fast with the new additions that they have at this location and super helpful and know their stuff definitely going to bring the car back here again to get serviced definitely thought about buying a car from here in the future still thinking about that but we'll see | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Warren
    | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Mcauly
    Deacon jones treats you like family. CDJR has a great team. They focus on all the customers needs . Highly recommend!!! | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ John C
    The salesman, Philip, was very accommodating. No complaints. I test drove the truck with no sense of being rushed. | Read Full Review
    3/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mike Adams
    | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Linda Berkowitz
    The service center (Shannon) was very helpful. She kept me informed on the transmission work on my van. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ msuter069
    Service advisor was friendly and helpful. Answered questions and kept me informed on status of my truck. | Read Full Review
    3/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ msuter069
    Service advisor was friendly and helpful. Answered questions and kept me informed on status of my truck. | Read Full Review
    3/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kathleen Toombs
    I had my rear window buttom replaced. The service department had to order the part, I had an appointment, arrived and the appointed time and had my van fixed very quickly and efficiently. I was very happy with the service and care I was given :) | Read Full Review
    3/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ James.wiggs
    Awesome dealership they really treat you like family they listen to your concerns and make sure you’re happy before you leave | Read Full Review
    3/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Marvin Bunn
    Outstanding customer service and work on Jeep. Only disappointed that the coupon wasn?t applied and didn?t notice until I got home. But great service!! | Read Full Review
    3/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ James.wiggs
    Awesome dealership they really treat you like family they listen to your concerns and make sure you’re happy before you leave | Read Full Review
    3/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Emmanuel Medrano
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Faye
    Always helpful and efficient. Service department personnel friendly and get you in and out in a timely manner | Read Full Review
    3/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Faye
    Always helpful and efficient. Service department personnel friendly and get you in and out in a timely manner | Read Full Review
    3/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ scottpuckett
    Been doing business with deacon jones for over 10 years, wonderful staff and great service | Read Full Review
    3/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ scottpuckett
    Been doing business with deacon jones for over 10 years, wonderful staff and great service | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Emmanuel Medrano
    Great service I love it | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Paul Adams
    Outstanding service. Attentive. Capable. Responsive. Kind and courteous. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Glenn Sanders
    | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ spas_shaders_0c
    Simply the best! Efficient. Capable. Friendly. Responsive. Careful with details. Follow through with warranty. Timely with getting all work done. | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ spas_shaders_0c
    Simply the best! Efficient. Capable. Friendly. Responsive. Careful with details. Follow through with warranty. Timely with getting all work done. | Read Full Review
    3/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Charles Coats Jr
    Everyone was very friendly, helpful, honest. We have purchased many vehicles from this dealership, and hope to in the future. | Read Full Review
    3/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Charlie Blinson
    Very professional experience from the service department. Courteous, friendly and knowledgeable. Brian, Renee, and Shannon are an asset to your company. | Read Full Review
    3/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Scott Conway
    Everyone that have done business with have been outstanding. The personnel in the Receiving area for maintenance area have been very friendly and helpful. | Read Full Review
    2/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Scott Conway
    Everyone that have done business with have been outstanding. The personnel in the Receiving area for maintenance area have been very friendly and helpful. | Read Full Review
    2/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ fredrickcrane
    I came in for a routine oil change, tire rotation and brake check. My vehicle was serviced in about 2 hours which is good considering I showed up without an appointment. I appreciate the excellent service during my visit. Thank you! | Read Full Review
    2/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ fredrickcrane
    I came in for a routine oil change, tire rotation and brake check. My vehicle was serviced in about 2 hours which is good considering I showed up without an appointment. I appreciate the excellent service during my visit. Thank you! | Read Full Review
    2/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ ge_young
    Been a customer of Deacon Jones for many years and I have always been treated with respect and look forward to many more years for my car buying needs. | Read Full Review
    2/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Doug Fraser
    I visited the dealership to look at a couple of trucks I thought I might be interested in, the salesman was very helpful, answered the questions honestly and promptly. No high pressure tactics at all, I would highly recommend this dealership. | Read Full Review
    2/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Carissa Crews
    I wanted to not leave a negative review after my first not so good experience, but after today's visit I had to leave one, I'd be doing a disservice to consumers if I didn't. FYI at my first, new to this place but have had my Jeep for five years, the guy changing a filter broke my glove compartment, didn't tell me, noticed it when I | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Doug Fraser
    I visited the dealership to look at a couple of trucks I thought I might be interested in, the salesman was very helpful, answered the questions honestly and promptly. No high pressure tactics at all, I would highly recommend this dealership. | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ John Cole
    | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Waltfpostma
    Service on our dodge van was done and all fluids were done. I wish (express service)should be faster than an hour and 15 minutes.I was the first one that day. | Read Full Review
    2/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Waltfpostma
    Service on our dodge van was done and all fluids were done. I wish (express service)should be faster than an hour and 15 minutes.I was the first one that day. | Read Full Review
    2/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lynn
    I am never disappointed with the customer service and professionalism of all the staff at Deacon Jones. I have been a customer since 1979 and imagine going anywhere else! | Read Full Review
    2/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ Vic Alday
    Synthetic blend oil change worth $128 Durango 2011 AWD v6 !!!???? | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Liffaest
    Mechanics can’t seem to fix issues like properly installing a Tahoe fuel pump. Do they have access to Chevy “How To” instructions? $300 to change a part that doesn’t need replacement. Who is gonna pay for that? Want to keep me as a loyal customer? Fix this fuel vent filter xx and teach the mechanics that if they misdiagnose without l | Read Full Review
    2/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ We62170
    Really good service department very helpful They go out of their way to make sure everything is right | Read Full Review
    2/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ We62170
    Really good service department very helpful They go out of their way to make sure everything is right | Read Full Review
    2/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gared Casey
    Great experience working with Anthony and the Team. Thank you! | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ J. in NC
    Be aware that Deacon Jones Chevrolet requires you to have the Deacon Jones Advantage. This adds $899 to the cost of the vehicle. They don't tell you this until you see the final documentation. Any educated person knows this is just another warranty/insurance scam the dealers use to get another $1k out of you at the closing. I would n | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ jcavallaro28
    Service personnel was very friendly and helpful. She took time to answer all my questions. She contacted me when the part was coming in and when was a good time to bring it in. The facility was just remodeled so it was clean and bright. | Read Full Review
    2/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ jcavallaro28
    Service personnel was very friendly and helpful. She took time to answer all my questions. She contacted me when the part was coming in and when was a good time to bring it in. The facility was just remodeled so it was clean and bright. | Read Full Review
    2/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Wincer Best
    I carried my car to Deacon Jones with an issue of low air in a tire. It was kinda an emergency. They said they checked the tire and did not find an issue with it. They also serviced the car, changed the brake fluid, fuel induction service. I paid them $471. I asked for an estimate of new tire replacement. I got 5 minutes down th | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ deborahcoates
    They gave us great service and a nice deal on our preowned Hyundai Tucson 2020. | Read Full Review
    2/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ deborahcoates
    They gave us great service and a nice deal on our preowned Hyundai Tucson 2020. | Read Full Review
    2/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ BeachGuy
    Hello everyone at Deacon Jones Chrysler, Dodge Jeep Ram Smithfield North Carolina. I want to say a big thank you again to Mike Reeves and Jillian and every everyone that helped me with the purchase of my new Ram 1500 TRX truck! I’m really enjoying the new truck and I appreciate the entire experience of working with you and everyone a | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Flashpoint Ministries - Rick J Lairsey
    I just bought my ninth vehicle from Deacon Jones and it is always a pleasant experience with the best deal available. I appreciate the personal touch and the willingness to go above and beyond when finding the vehicle that I want. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ NCMOP
    Very cordial but very persuasive. Start asking questions, as you should, and it goes downhill. They admit they don't completely understand the numbers they present to you, blame it on the computer or on you. They counter your questions with insinuations that you lack trust in them and shame you for your "paranoia". They acknowledge v | Read Full Review
    2/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ rwestes75
    Brian is always a pleasure to deal with in the service department. He's professional and polite and you never feel pressured when dealing with him. | Read Full Review
    2/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ rwestes75
    Brian is always a pleasure to deal with in the service department. He's professional and polite and you never feel pressured when dealing with him. | Read Full Review
    2/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tim Overbee
    Always a pleasure working with Renee on scheduling any type of work She is very detailed and makes sure everything was completed as requested | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ pgdman356
    I Tyrone, Peggy's husband, was told to bring my Silverado truck in on Monday morning, so I did as I was asked. I told the service advisor Sean the issue that I wanted them to check on my truck as well as performed the recalls that were on it. I also let them know this is the vehicle that I drive back and forth to work and that I woul | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gregory King
    They always take great care of me and my vehicle. I don't have to question anything when I come here to get my truck serviced. They're awesome! | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ jstockman
    I went there on 1-29-24 for a scheduled oil change. The service writers were very courteous and professional. I was in and out within an hour. The waiting room and rest rooms were clean and well maintained. Fresh coffee is always a plus. I would recommend to others. | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Glenn Padrick
    I have been a long time ram owner and have purchased all of my ram pick up trucks from Phillip Jones with Deacon Jones in Smithfield. He is an outstanding salesman with a caring, kind heart. Thank you for all you have done for us. we find that all of the folks at Deacon Jones are outstanding, and will go above and beyond to make it h | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Phyllis Auton
    I called to make sure the parts for the two recalls were at the shop so I could have my Ram truck done. I was told they were in, so I made an appointment for the truck to get recall Work done with some other issues. Got there and left my truck only to find out a day later the parts were not there. None of the other issues were addres | Read Full Review
    1/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Treesforus64
    Didn’t have parts for recall, even though I called. I was told they were in. Left truck for repair work only to find out a day later the recall parts were in fact not there. Also had other issues I wanted looked at and repaired. They didn’t address those at all. | Read Full Review
    1/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Treesforus64
    Didn’t have parts for recall, even though I called. I was told they were in. Left truck for repair work only to find out a day later the recall parts were in fact not there. Also had other issues I wanted looked at and repaired. They didn’t address those at all. | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carolynvnichols
    January 22, 2024 I brought my 2022 Buick Envision, to the service department this morning, to have parts for the heated seats installed and was very pleased. I received excellent service and the installation was completed in a minimal time frame. Josh, Brian Johnson, service advisor, and other team members, were all very professional | Read Full Review
    1/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Randy Kinsey
    one of the most enjoyable car buying experiences i've had | Read Full Review
    1/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ mtalton44
    Everyone was friendly and the service performed was done in a timely manner.The dealership building was also very nice. | Read Full Review
    1/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ mtalton44
    Everyone was friendly and the service performed was done in a timely manner.The dealership building was also very nice. | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael McLean
    | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ boutroselzenni
    Brain Shannon Anthony and Renee are an impeccable service team!! I pass by three Jeep dealerships to come here because I know that the service team here at the Smithfield Deacon Jones Chrysler Dodge Jeep Ram will go above and beyond for their customers! It’s not an easy job! Through any hiccup I’ve noticed they fight for the customer | Read Full Review
    1/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ boutroselzenni
    Brain Shannon Anthony and Renee are an impeccable service team!! I pass by three Jeep dealerships to come here because I know that the service team here at the Smithfield Deacon Jones Chrysler Dodge Jeep Ram will go above and beyond for their customers! It’s not an easy job! Through any hiccup I’ve noticed they fight for the customer | Read Full Review
    1/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ showsec
    Have purchased from Deacon Jones a couple of times and they are always welcoming and seem to appreciate our business. | Read Full Review
    1/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jordyn Johnson
    | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany Sanders
    Great service! | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Trace Edwards
    | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Humphrey
    Job was done in a timely manner. Work was excelent | Read Full Review
    1/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ charlieblinson
    Took my 2021Ram 2500 Diesel in for service and as always had an awesome experience. Work was performed quickly and returned ahead of promised time. Brian my service advisor was as always very professional and fun to work with. | Read Full Review
    1/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ CLARENCE JACKSON
    Great truck, Great Service! Had a couple of hiccups but Deacon Jones came through for us! | Read Full Review
    1/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ charlieblinson
    Took my 2021Ram 2500 Diesel in for service and as always had an awesome experience. Work was performed quickly and returned ahead of promised time. Brian my service advisor was as always very professional and fun to work with. | Read Full Review
    1/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tammy Jackson
    Great truck, Great Service! Had a couple of hiccups but Deacon Jones came through for us! | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Krysti Seals
    | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Kim A Fry
    Great service! | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ jse12451
    Deacon Jones Auto Park is always reliable and dependable. Service department does excellent work. Always keeps you informed. | Read Full Review
    1/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Name
    Very friendly service I can’t thank them enough for helping me when I ran into an issue with my Ram on my way to Florida. If not for them and their willingness to work with me and help me out I would’ve been stuck in a bad way. Wish the service back home was as good. | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Savoury
    This was my first experience purchasing my own vehicle. Hands down the best customer service. I will be purchasing my future vehicles from them! I Highly recommend Kris. | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Jackson M Hoffman Jr.
    Good job. Timely manner. Thanks | Read Full Review
    12/26/2023 12:00:00 AM | Google
  • ★★★★★ Ricardo Kearney
    | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Frank.Thomas
    I have purchased (2) 1500 Sierra Denali's 2021 and 2022 from Deacon Jones Auto Park in Smithfield, NC. The Sales and Service have been outstanding in helping me maintain my vehicles. I travel all over the Southeast United States for work as a Construction Manager and I spend a tremendous amount of time in my vehicle. It's important t | Read Full Review
    12/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ efrenette
    Brian is an absolutely wonderful person who always makes me feel welcome. I drive out from Cary to come here specifically for Brian and Deacon Jones. He explains things to me in a way that is never condescending (I don't know much about cars!), and I never feel like they're giving me the run-around or trying to get me to buy somethin | Read Full Review
    12/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ efrenette
    Brian is an absolutely wonderful person who always makes me feel welcome. I drive out from Cary to come here specifically for Brian and Deacon Jones. He explains things to me in a way that is never condescending (I don't know much about cars!), and I never feel like they're giving me the run-around or trying to get me to buy somethin | Read Full Review
    12/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ Michael Barsotti
    For Capitol CJD. Since they wanted to silence me on FB. Brought my Promaster 2500 to the dealership for a service check due to a slight vibration in the steering wheel at highway speeds. Initially suggested a road force balance, but according to Fernando, the service advisor in their commercial vehicle shop, I needed new tires. Agree | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ Susan West
    Purchased several cars at Deacon Jones. Of course it takes a little time to check out cars and do the paperwork, but everyone involved was very polite, courteous , and helpful. Jimmy in one bldg, and Jimmy in the other building were both great. They brought cars to me to try out, as I am disabled, so I wouldn't have to walk more tha | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ smallcuts66
    I purchased a 2016 Maybach from this dealership $80k. I talked with Jon the salesman and expressed to him that I've been saving up to by this dream car and I needed him to be completely honest with me about this vehicle. Of course he and his manager assured me that the vehicle had been through there 100+ inspection and that they had | Read Full Review
    12/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jeffpridgen
    No pushy salesmen, the best experience before, during and after the sale we have ever experienced. | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jeffpridgen
    No pushy salesmen, the best experience before, during and after the sale we have ever experienced. | Read Full Review
    12/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tonya Pridgen
    Kris Richards and the entire staff at Deacon Jones made the buying experience pleasant and everything was quick and easy! | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Mary Hayes
    The staff were helpful and easy to work with. | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ John B
    Fantastic service. Friendly staff. Will definitely be back and will recommend to family and friends | Read Full Review
    12/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ John B
    Fantastic service. Friendly staff. Will definitely be back and will recommend to family and friends | Read Full Review
    12/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Christina Siegel
    Love that the express lanes at DJCJD are open now. Makes getting an oil change a breeze. In at 8am on a Saturday morning and out by 8:50am. I have been going there for years and the staff is always friendly and helpful. That’s why I keep going back. | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Hoggja
    Deacon Jones service department is wonderful. Always willing to help and very efficient . Shannon is very knowledgeable and very good at her job. | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Hoggja
    Deacon Jones service department is wonderful. Always willing to help and very efficient . Shannon is very knowledgeable and very good at her job. | Read Full Review
    11/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lindsay
    Customer empowerment is essential. After about a year of research and many demoralizing attempts to make one of the largest purchases I'd come to make. The folks at Deacon Jones Chrysler Dodge Jeep Ram Dealership in Smithfield, North Carolina, turned today's typically daunting process of buying a "new-to-me" vehicle into a satisfying | Read Full Review
    11/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lindsay
    Customer empowerment is essential. After about a year of research and many demoralizing attempts to make one of the largest purchases I'd come to make. The folks at Deacon Jones Chrysler Dodge Jeep Ram Dealership in Smithfield, North Carolina, turned today's typically daunting process of buying a "new-to-me" vehicle into a satisfying | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ AL Perryman, Jr.
    Had an oil change , thank you deacon jones, everything went well | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Lindsay Walser
    Customer empowerment is essential. After about a year of research and many demoralizing attempts to make one of the largest purchases I'd come to make. The folks at Deacon Jones Chrysler Dodge Jeep Ram Dealership in Smithfield, North Carolina, turned today's typically daunting process of buying a "new-to-me" vehicle into a satisfying | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Jimmy Ferguson
    | Read Full Review
    11/24/2023 12:00:00 AM | Google
  • ★★★★★ johnmoyer
    Very knowledgeable and professional when I had them inspect my Dodge Promaster 1500 Camper Van! Brian Butler the service manager went over all of my warranty with me so I was educted about the continuation of my services! | Read Full Review
    11/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ johnmoyer
    Very knowledgeable and professional when I had them inspect my Dodge Promaster 1500 Camper Van! Brian Butler the service manager went over all of my warranty with me so I was educted about the continuation of my services! | Read Full Review
    11/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ dylan krebs
    Good service, asked for a few documents I had misplaced at an earlier date and they were avid on helping me replace those. Only thing is when I got my vehicle back from its scheduled maintenance, my tire pressure system warning light came on and now my front two tires don’t read anything after being rotated. | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ A K Vinson
    Very customer friendly establishment with quality professional service, | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Lyle Irwin Jr
    Great staff and easy to communicate with! Highly recommended!!! Their new Express Lane is very nice!!! | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Melissa
    Great service. Fast with no wait. Friendly staff. Completely remodeled facility. Very modern and clean. | Read Full Review
    11/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ Melissa
    Great service. Fast with no wait. Friendly staff. Completely remodeled facility. Very modern and clean. | Read Full Review
    11/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lisa Hopkins
    Great everyone was so nice and very friendly | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Eugene Worley
    | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Mary Nell FergusonMnferguson41
    I would like to compliment Grady Brantley for the helpful care I received from him today. When I walked into Deacon Jones with my problem he immediately greeted me and calmed my fears and followed through with a solution to my situation. I am so appreciative of his service. Since I knew Deacon Jones for many years, he would be very p | Read Full Review
    11/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ sb.evans
    Easy Negotiation, Friendly Team, and the entire process was a breeze! One of the best car buying experiences of my life! | Read Full Review
    11/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joe Tayllor, Sr
    Anthony was a great salesman and Justin did a great job with the financing. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ shane futch
    Took my Ram truck there in March 2023. Picked it up in October. They had it for 6 months. Check engine light was on and that's the reason it was there. They finally got the parts needed in July. That still didn't fix it. Finally in Oct they say it needs a new motor. So it took 6 months to figure it out although I don't agree that th | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ redwolffan
    I cannot rave abou the service department at Deacon Jones CDJ enough. I have taken all of my vehicles here and have never been disappointed. They are the best. | Read Full Review
    10/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ redwolffan
    I cannot rave abou the service department at Deacon Jones CDJ enough. I have taken all of my vehicles here and have never been disappointed. They are the best. | Read Full Review
    10/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Dewey Baker
    | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ ryomonjedi
    Completed my vehicles service and recall appointment ahead of time and all work was completed to satisfaction | Read Full Review
    10/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ ryomonjedi
    Completed my vehicles service and recall appointment ahead of time and all work was completed to satisfaction | Read Full Review
    10/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brad Lopp
    Excellent service at Deacon Jones. The service writer was kind and helpful. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Lorie
    Wonderful experience here, no pressure sales and very helpful staff. I recommend this dealership for your car buying needs. | Read Full Review
    10/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ John Savio
    I had an excellent experience with Deacon Jones. They are very organized, provide great service, and have great pricing. I definitely recommend them. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Nick Hiddemen
    Service department was very good and had great customer service. 11 month update: I've been going here for the past year or so and can tell you the team there is very helpful and respectful to their customers. I have been working with Brian to handle some issues and he has been on top of everything and super helpful. Still 5 stars | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Susangay0
    Fix mein the schedule and out in no time. All way good services thank u. | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Susangay0
    Fix mein the schedule and out in no time. All way good services thank u. | Read Full Review
    10/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ Matt H
    Excellent place to buy from,very friendly, knowledgeable, low pressure. Makes you want to send family there. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Tyler
    Incredible group. Will be going back! Buy your car here!! | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Heather Foster
    Jillian is as a pleasure to deal with! She has been so helpful even after my purchase! | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Jaumiller
    We put 1000. $ down to hold a truck but changed our mind and dealership isn’t refunding the money. We were not told it was non refundable and we have called several times . | Read Full Review
    10/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Carrie Bunn
    | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Jesse Hamilton
    Easy to make an appointment, quick service. Funny though they are renovating and it was a bit of a puzzle finding the service department. Said it was due to be completed soon. Great folks!!! | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Chris Charette
    This dealership really needs to get it together. I bought a vehicle from them and 2 months later the title is still showing in someone else’s name. No one can give you a direct answer on what is going on. I have never seen such a poor job with handling of a customer. The buying process was great but titling and trying to figure out h | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Kellie Hawley
    Was on the hunt for a Jeep Wrangler. >2020. Ended up at DJCDJR because they provided me with the absolute best deal and customer service on a BRAND NEW 2024! Never thought I'd own a Jeep, needless to being a "first time/first owner" -- - I smiled all the way there to pick it up and all the way back home (2 hour RT drive) vs the 2 | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Herb Oden
    | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Barbour
    Great place to buy a vehicle from. Anthony is a super nice salesman. He was very knowledgeable about the Jeep. Definitely recommend Deacon Jones CDJR. | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ James Fletcher
    Overall great experience with Jillian | Read Full Review
    9/19/2023 12:00:00 AM | Google
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