About Mac Haik Dodge Chrysler Jeep
Mac Haik Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Certified Technicians
- Free Estimates
Call (281) 763-2503 today to schedule your next appointment.
Our technicians at Mac Haik Dodge Chrysler Jeep are ready to help you!Mac Haik Dodge Chrysler Jeep is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Mac Haik Dodge Chrysler Jeep today at (281) 763-2503 to learn more
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★★★★★ Michael HollowayRuben was my initial point of contact and he was incredible to help make the entire process efficient and completed in a good time frame for the bodywork that had to be performed as well as coordinating some issues with the service department to get the entire job completed. Very happy with Ruben and his consistent follow up on the s | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Erik GonzalezFast and easy experience! Definitely going back! | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Liz MarchandI have been to two jeep dealerships. Mac Haik’s service team made the appointment time and did the appropriate update on my car in a very timely manner. I won’t ever go any where else. I am greatful they care about our time as well as there time. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Virgil McCruseIt took a while but service was Courteous to our needs He informed us that everything needed to be done and everything was done accordantly and smoothly great work | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Peter JohnsonThomas and crew are very professional and courteous ?? | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ yeya. mirellaI had a great experience with Robert in services! He really helped me in an efficient manner. My car was ready in three days from the day I had taken it in. I would recommend this location for quick assistance! I hope more people have similar experiences here like mine. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Michael HuntVery friendly and helpful staff | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ J MeantMac Haik team really went above and beyond in taking care of finding out the issue with my brand new jeep...A big thank you goes out to my Sales specialist John Ardant for personally making it a top priority to work with the service team in getting my jeep in to them in service. Second, Robert in service...thank you for jumping right | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Byron ClarkInquiry about buying a vehicle from this dealership. Didn’t hear back from the salesman until a week in a half later. I call many times left VM also left messages at the front desk before then. Communication is key when buying a car. I understand car salesmen’s are busy. Never respond to email or call. Was told by the salesmen to e | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ KurtTotal sham and horrible service. Fees not disclosed which I would never pay. No confidence in any dealers now. You are no different than the rest. Shady sales practices | Read Full Review10/28/2024 12:00:00 AM | Cars.com
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★★★★★ AmishHad a great experience at Mac Haik CDJ! The staff was friendly and explained everything my car needed without any pushy upsells. My car runs smoother, and the service was done quickly. Fair pricing and no surprises. Highly recommend! | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Dolores L HernandezEllis in service department has always been very helpful and courteous to me. This is my 2nd Chrysler 300 and he serviced both vehicles. Wonderful customer service and always pleasant. Keep up the GREAT JOB!! 5 Star Service | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Toray ShawGetting the vehicle was not a hassle but the two times we went for our oil change staff is rude i can truly say i will never take my vehicle back to them for any service now that my two free oil changes are done two to three hours for a oil change is beyond me | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Eva HoijerAs usual service was great and in a timely manner! Thomas and Bryan were totally professional and awesome! I can only recommend service here!! I will always come to Mac Haik for service and repair. Thank you!! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Dee ArmstrongJohn Lords, thank you for showing that great customer service still exists! | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Caesar ParkerA good place to buy and good service. I bought 5 vehicles from Mac Haik CDJ North. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Son GokuBrian and Ray from Servies are top tier professionals and handle every kind of customer with respect. Thank you for all the kindness ! | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Beatric MartinezGreat Customer service love prices and vehicles | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Robert QuezadaThomas S. with the great service. Easy process. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Edwin MolinaErick was the service advisor that helped me this time (10/14/2024) I had engine starting issues with my truck and he explained how the process was gonna be and how long was going to take I’m happy they found the issue and even better days before it was expected I have my vehicle back. Had me informed as to what the issue was and th | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Stephanie PearceI had an incredible experience with Mysti and Gatlin during my car repair. They were both amazing—straightforward, no-nonsense, and honest throughout the entire process. No unnecessary upselling or hassle, just great service with a smile. My car looks perfectly now, and I couldn’t be happier with how smooth the whole experience was. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Mayra BautistaI took my vehicle in today for an oil change, tire rotation and air in the tires. The vehicle also had a recall, unfortunately there was nothing they could do at the moment; but I was very satisfied with Thomas's wonderful customer service, he definite made the process so much easier. | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Carolyn JacksonExcellent service Great customer service Great listeners | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Stephanie PearceI had an incredible experience with Misti and Gatlin during my car repair. They were both amazing—straightforward, no-nonsense, and honest throughout the entire process. No unnecessary upselling or hassle, just great service with a smile. My car looks perfectly now, and I couldn’t be happier with how smooth the whole experience was. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Jackie FryerUpdate: it’s been 5 days since they replied to my review and I have yet to hear from “management” or anyone else… I wanted to be able to write a good review based on the experience we had at this dealership, but the issues we have had since then are causing me to write a bad one. Our salesperson Justin Lay was very nice when we wer | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Michael NunleyMy wife and I visited over a week ago and told we where approved over the phone. Keep in mind, we live in Baytown and had to catch an Uber to get here and back. We weren't approved after all that. Wasted my and her time and money just to come out there. Do not tell me if an approval just to come out and lie after the fact. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ ronald simpsonGreat staff Robert got me in and took care of everything | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Roberto BenitezVery unprofessional service. I had repairs done and the left the floorboards littered with loose screws and dangling panels. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Alicia LoweryI was treated fairly and service was quick. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Dee SheltonBest Service team I've had since owning my Jeep. It's worth driving 1 hr for Service! Will do for the remainder of my ownership. Eric and the Service manager were awesome. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Takita Jackson-LloydVery Professional, outstanding customer service from Mr. Q and Mr. Berry. I will definitely be back to purchase my second truck. Thanks guys. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Natasha AlexanderFast, quick and efficient service. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Manuel GutierrezGreat experience Great service | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Jackie FryerI wanted to be able to write a good review based on the experience we had at this dealership, but the issues we have had since then are causing me to write a bad one. Our salesperson Justin Lay was very nice when we were there. We bought a 2018 ford explorer on August 30th. When we left, he gave us one key but told us he would get u | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Inquiries SpeakwealthmediaThis Is The Dealership Send All Of My Family And Friends To | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Holly BarelaThey are awesome! I have a dealership 5 min from my house but will drive 35-40 min to come here every time! Professional, fast, never feel pressured! As long as I’m in Houston I’ll buy and have my truck serviced from Mac Haik CDJ North! | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ KingDC 93I recently had my car serviced at Mac Haik CDJ North Houston, and I’m extremely pleased with the experience. From the moment I arrived, the staff was welcoming and professional. They took the time to understand the issues I was facing with my vehicle and ensured that all my concerns were addressed.The service team was thorough and ef | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Dawn SamuelsEvery time I take my vehicle in they take care of me. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Sandra MorenoUnfortunately this was my third incident needing help for my tire that got a nail in it. They patched it up quite quickly and I was on my way. Great service. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ samuel marroquinThe service and customer service is excellent. Over the last 14 years that I have been frequenting either for service or purchase, I have had good experiences. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Gwendolyn GoodallMacHaik guys are punctual, professional, and on point ?? . I have bought 5 cars from them throughout the years and had each one serviced here They are extremely helpful, caring. and know their craft too! | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Alejandro SanchezEveryone was great all the way from my sale associate Jalen Williams, manager Robert , Eric in financial and Hoyuky Dela Cruz also in finance nice and friendly as always! Thank you guys for the hard work. THIS REVIEW HAD 5 STARS but it all changed in less than 5 minutes tops. Sep/12/24, I came to this dealer to ask for auto body part | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ O BelloI did a car appraisal on Car Guru which gave me an offer of $25,666 for my BMW 330i, and I was referred to Mac Haik CDJ, I made an appointment with a guy named Shawn, went in for the appointment, gave him my keys, few mins later we come in to tell me that my car paint has had some work done and it was overpriced and he will only offe | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Melissa LabradaIt was an excellent service. I was attended by Eric Guillot, and he provided a 10-star service. They were quick in solving the problem with my car, and Mr. Eric was very kind. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Lanie SmithGreat service & friendly Service Manager! | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Marvin DavisI am very please wirh the service here thank you | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ James T GlaspieMy service agent, Bryan Parada, is the best!! I have owned Cadillacs, Volvo, Mercedes, and experience top line service centers.He gives that level of support! Professional, friendly, and quick. I feel as though they treat my vehicle like it’s their own. That is rare. They have Earned my business, I will only seek service and support | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Leandro DemariI have been consistently impressed with the service at Mac Haik CDJ North, particularly with Ellis as my service advisor. We not only service the Jeep we bought there but also our Pacifica. Ellis is exceptional at keeping us informed throughout the process, ensuring transparency every step of the way. They always manage to get us sch | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ NancyI found the auto tech to be knowledgeable and accurate. He found the problem and fixed it expeditiously . | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ David HopkinsThese guys are more than happy to take your money for a brand new vehicle. 5 managers in 9 weeks. 60k brand new truck under warranty and still couldn't fix it?? Pretty sure they didn't like the truck..... Yep, I'm still here | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ C JacksonService was quick, I only gave 4 starts because they didn’t fill my air in tires as requested & didn’t reset my change oil indicator. Other than that everything was great, and I’ll continue to return to them. And they gave my 18 month old a new hot wheel car. It was actually his first 1. And everyone was so kind to him. That was wort | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ christopher wilsonIf you're looking for a 5-star service Dodge dealership, you're likely interested in exceptional customer service, highly skilled technicians, and a trustworthy reputation. Thomas is one of the best service consultants, I’ve ever seen, he is very professional and honest, very attentive, he offered a Uber to pick, when I needed transp | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Ruslan V. PavlovskyiFast, professional, friendly service! Thanks! | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Super NurseService was great I was in and out! | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Gladys DqTop of the line service department, outstanding customer service. They always do a fantastic job! | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Marvin DavisI am very please wirh the service here thank you | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Cornelia WilliamsThe service department associate Robet Louder was very helpful regarding my recall replacement and repairs needed. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ LaToya DarkinsThe experience was okay. I just didn't like the fact that they didn't do a courtesy wash after the oil change and after I got my new tire put on and they were rotated and balanced. I went there 2 days in a row even if I went later on before they closed. Still I feel I should have got a courtesy wash one of those days at least the fir | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Timothy BeaneVery satisfied! Eric and John are outstanding! Thank you so much!!! Always great service! Thankyou! | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Diane SotoService advisor Thomas was a quick, friendly with utmost professional experience. Giving advice on recommended services needed now or soon. Yes, I’d highly recommend. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Diana MorrisCheck in and check out was fast. Service tech. Eric was very friendly. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Victoria CabreraGot all my service done in a timely manner and with great help! | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Jing Glenda BarnesThe service was great especially Ellis. The only reason gave 4 srars, it took 4 days before they started repairing my car. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Scott ShearerWhat a GREAT CREW GM Manny Carames has over at Mac Haik CDJ North Located at 11000 North Freeway. Last night I bought a Certified Pre Owned Cadillac XT5 Premium Luxury and had the best experience buying a car. From my Sales Guy: Josh Badillo to the Sales Manager: Jordi Estrada to Finance Director: Anthony Berry. I have not bought | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ CNBryan Lopez got me waited over 2 hours in the lobby. No response to text or call. What a waste for a 2-hour drive back and forth! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Sharon ProphetWent in for service on my car at Mac Haik on interstate 45 August 28, 2024 I was greedy with a warm welcome by Ellis. The service technician. He made me an appointment to come in to get my car checked out for August 30, 2024 and then he directed me to the lube department so I could get an oil change on my car. I was greedy by Para Es | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Aldoray GriffinVery surprised how fast the work was done, in by 9 out by 5 seem to be the target for the service department | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Edwena WindhamThomas is great! I've always received great customer service and labor services from the crew. The team is friendly and their services are A+. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ michael BoudreauAlways willing to make the customer feel at home | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Linda HightowerBought 2 batteries from MacHaik CDJ North approx 2 years ago and the batteries started to fail. I called and my batteries were still under warranty so that replaced at no cost to me. Only thing is that the replacement batteries have no warranty. They did a great job. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Glenn ShepherdI was a little disappointed I didnt get a free car wash service. | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Carlos ValdovinosTerrible service. Ever since purchasing my $57k truck I cannot get anyone on the line. Sales team is trash. Service team is trash. Just called for the 4th time in a row and the receptionist answered as “operator” entire dealership is a joke | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Rubie UrrutiaGreat service and they offer Ubers rides to and from work to pick your car. I was happy | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Deborah KingProfessional. Very good Price good Will be back soon. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Shah WalshThe service was good and the waiting area was clean and there was complimentary coffee and water while I waited for my oil change. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ marcela estradaFue rápido el servicio, pero si es importante hacer cita. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Samuel Newton JrThe servicemen gives advice and on top of everything there | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Chandra SterlingAS ALWAYS........They address everyone by name and very hospitable!!!! Top notch customer service!!!! ALWAYS make sure I stay on top of my maintenance and never overcharge!!!! Thank you Mr. Thomas Stewart for helping to make sure my Jeep Cherokee stays on the road!!! S/N.....my next vehicle will be a Jeep Wrangler!!! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Erma MclemoreGreat and friendly service people. Very knowledgeable and helpful. Thank you. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ carlos a ruizDefinitely coming back for services on my car. Mr. Thomas Stewart great guy, you can tell he likes his job, Thanks!! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ stephen howardThe service department was awesome! They were super nice and worked really fast, even though they had a lot of cars to fix. I totally recommend them. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ yushana kincyThe service advisor was great. He was very informative. I was in and out within 45 minutes. Great customer service | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ David Murphy IIIGreat place to purchase a vehicle and get services done in a timely matter. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Cyrus MathengeAlthough it took longer than expected I was happy with the service | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Will BarriosI'm really satisfied with the work done on my vehicle. John and Eric at service did a great job | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Julie HuntI purchased my Dodge Challenger from Mac Haik in 2016. I only entrust my car to them for service. They have always given me a fair deal and Thomas in service is the best! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Kerim SaraviaI had an accident on Sunday night, it was a total loss, I went with Albert Ortega Monday morning and after a few hours he got me approved with my 0 credit score and with just 2 thousand down, the whole team gave me the best costumer experience I ever had and I was able to get a better car with super low payments, Gap, warranties and | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Todd CoatsI had my oil changed and tires rotated today. I was treated very well at the Service Center. Would highly recommend. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ MikrishnawJoskar Diaz is Amazing ! His patience and passion to ensure I drove off in a brand new brand car was so calming to experience! His positive energy and attention to detail was great! Joskar pursued all options to get me the best deal ! I will definitely refer friends and family! | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ MikrishnawJoskar Diaz is Amazing ! His patience and passion to ensure I drove off in a brand new brand car was so calming to experience! His positive energy and attention to detail was great! Joskar pursued all options to get me the best deal ! I will definitely refer friends and family! | Read Full Review8/3/2024 12:00:00 AM | Cars.com
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★★★★★ Robert McClureNice service staff to deal with | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Holly GrayWent in for an oil change and was greeted right away and my car was in an out within the hour with no appointment! Everyone was very courteous. I also purchased my vehicle here and had the same experience. Way to go Mac Haik | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Andrea RichardsonExceptional customer service and expertise with maintaining my Jeep Cherokee - a highly valued resource I will return to when purchasing (and maintaining) my next Jeep! | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Julie BeaneService dept is amazing! John is absolutely the best! | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Shirley GarciaAs always staff was very customer friendly thorough n informative. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ George WashingtonI can here after buying a used car to have the spare key programmed. So far it's over 3.5 hours and I am waiting for it. This service is unacceptable. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ iatb01Bought a used car here and ordered a replacement key. Got here at 11am to get the key and have them program it. At 2:30 I am still here waiting for them to do a simple programming. | Read Full Review7/31/2024 12:00:00 AM | Cars.com
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★★★★★ iatb01Bought a used car here and ordered a replacement key. Got here at 11am to get the key and have them program it. At 2:30 I am still here waiting for them to do a simple programming. | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ Eban HernandezCompre mi primero carro con Manuel y puedo decir que fue muy atento y amable bonita experiencia gracias Manuel. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ andres ochoaExcellent place to get your new vehicle, great team(sales person). And not too mention the service department 5 stars quality. Good environment 100% | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Tyiesha robertsI had a great experience with Albert,Jesse and Royce ! They were patient with me and got me something to roll out in ! ?? | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Buford BakerI am a loyal customer and Mac Haik is my Only Car Dealership. My next vehicle will be from Mac Haik!!!!! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ kwm1039Brought my 2016 Jeep Cherokee for a front suspension issue. Received a quote of over $8000.00. I could purchase the same vehicle for a little more I sad for about the same price. Extremely expensive!!!!! | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ jasmine woodardVery great dealership. Staff is fairly friendly . | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Luis HdzAfter some more business conducted in this location I think they are good at service they have improved their customer service and working in approval increasing working with more banks now | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ heather joubertMac Haik was there when I needed an understanding about buying new tires for my jeep,I was offered a discount and a ride back home if I needed it. They really took care of my situation. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Francisco TzintzunMe atendieron muy bien ?? | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Montrashay WorleyHad a terrible customer service experience here. Checked in and told one of the salesmen who I was looking for (as I had an appointment) and was told to go sit in the waiting area. After 35 minutes of waiting, and multiple other employees passing by us without questioning or wondering why we were here- we were called on the phone by | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Jennifer DouglasI love my Hyundai Tuscon, but I decided to check out Mac Haik CDJ North for a Jeep. I play the piano, and my 88 Key Yamaha Piano Keyboard is my piano of choice for leading worship for life/home groups at my church or my friend's churches. I met Mr. Justin Lay close to the end of shift. He looked extremely busy, but he was nice enoug | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Marty UphoffThe service is always great. The problem was fixed. The employees are nice and helpful. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Jason MendozaWife and I just purchased a 2021 Chevrolet Malibu from here our salesman Josue Badillo and his team got us in and out in less then 3 hours from test drive to finance. We got a good deal and our very pleased with our experience here. We will definitely be back hopefully soon to get one of those nice Dodge challengers they have on the | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ LaVerne CrossTook my 2016 Jeep Cherokee in for maintenance and they did an awesome job. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Jeremy MancosBuyer Beware. Classic false advertising of prices! Does not sell at advertised prices! Wanted to buy a car and the price was fair. They sent over the official quote and added over $500 to the list price THEN added $1995.00 because they said they needed to make sure there were no mechanical issues, safety issues, or emissions issues. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ firdous abbasiI went yesterday and the car priced was 48k but they try to sell it to me for 54k plus title and registration for dodge challenger it was 60k my payment was 700 dollars a month next day when I went there was a red tag on the car and the price was dropped to 48k but my monthly payment the next day was almost a 1000 dollars per month | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Hector CisnerosMy experience with this mac haik was good at first, luis was very helpful and knew alot about the truck I wanted. It was unfortunate when we couldnt make a deal, I was willing to wait for a call back from him to see if we could find another truck or maybe come to a better deal on the one I wanted. But then one of the managers called | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Olivia MartinezThe best place for your vehicle service. Very knowledgeable about everything that needs to be taken care of. Thank you very much for being so assertive . Right on! ??. God bless these humans. | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ yarovis pinaThe third time I have taken my truck here. I am happy with the service. Fantastic staff; the maintenance section is very knowledgeable and friendly. Keep up the good work | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Guadalupe GarzaTodo el personal muy amables,respetuosos y muy profesionales,servicio muy rápido.Lo recomiendo al??.Muchas gracias ?? | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Turd FergusonI was shopping at the I-10 Katy location but the truck I wanted was at this 45 North store. When this happens, the dealerships trade trucks. When we left, our salesman completely filled up the tank of the I-10 Katy truck. We get there and the Mac Haik North truck is almost completely empty. 15 miles to empty. Our salesman asked if | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ hima thejaWorst experience ever- one of the worst possible ever experience I had in my entire life. Please be aware. I bought a Lexus RX350 car recently from them and signed all the necessary documentation with their finance team. And couple of days when I called them for updating Something they said my loan was rejected I need to come over a | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Janice WashingtonI've loved my Dodge Ram's over the past several years. It's very unfortunate for the dealership and the customers, including my family/business, to have the 2024 mechanical issues with New trucks. My husband purchased my 2nd new 1500 in Feb. 2023. It has been in the service dept at the dealer for 1 month now!! Supposedly, for a 4.8 | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Grass Cat LuI sold my car this week. Shawn helped me for sale price and the process. It is very smooth and quick. They sent me home by Uber very nicely! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Veronica SmithGreat job done on my daughter vehicle once the approval to begin was given. Thank you to Eric my service advisor. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Katrina SimmonsI’ve drove in the rain just to see the car selection at this facility. Once I arrived, Quad directed me to Joskar Diaz. He actually listened to my needs and found a car that checked all of my wants & needs. He was extremely friendly and kind. He didn’t pressured me into driving “anything” but he helped me find my perfect car!!! When | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ Katrina SimmonsI’ve drove in the rain just to see the car selection at this facility. Once I arrived, Quad directed me to Joskar Diaz. He actually listened to my needs and found a car that checked all of my wants & needs. He was extremely friendly and kind. He didn’t pressured me into driving “anything” but he helped me find my perfect car!!! When | Read Full Review6/20/2024 12:00:00 AM | Cars.com
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★★★★★ Peter CanovasGreat customer service and knowledge !!! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Claudia MandujanoGreat experience. Ivan was awesome in helping us out with the new truck. Very kind and patient throughout the whole process. Also answered every doubt we had and guided us to Royce to finish the process. Royce is a finance guy very professional and awesome. Thank you guys for your helping us in getting our new truck. Keep it up guys! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Enrique MandujanoGracias Ivan y Royce por su ayuda en mi nueva camioneta. Tuvimos una experiencia fantástica con su ayuda. Muy profesionales y amables con todo el proceso. Gracias por todo y se merecen un aumento! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Teresa McCartyThank you Thomas Stewart and Sisco for being professional and understanding. Mr. Thomas and Sisco were courteous and provided excellent customer service. Sisco made sure the techs were on schedule with the maintenance being done on my car. They both provided great customer service. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Dale BusicFrom the first consultation until delivery of our repaired RAM, the service team was amazing. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Mireya BarajasThe service guy that helped me this time took his time and explained certain procedures that are protocol and offered to fix the obvious issues and make it right. I appreciate his honesty, effort, and quick turnaround. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Cesar HinojosaMac Haik Dodge, North Frwy location….. My experience with this company/ Dealership was at the bottom of a car dealership that I have ever used in my life. The con games, that everyday crooks use to take your money, during the purchase, are the same games. I’m 60 years old, but that’s my fault that I just didn’t walk away from the de | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Bill WoodsGot me in and done…great service, thank you | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Quinton WoodsGood staff, and facility. Robert in service is great, very knowledgeable, and work hard to ensure a quick turnaround time on your vehicle. I highly recommend Mchaik service. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ mark_dillardPurchased my Jeep Gladiator from Mac Haik in Katy. I was told my first oil change was on them and wouldn't count against my 3 free that came standard. I drove all the way from League City to take advantage. I am due for an oil change and Mopar tells me I only have 2 left. Obviously this is way for Mac Haik to force me to return to th | Read Full Review6/10/2024 12:00:00 AM | Cars.com
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★★★★★ mark_dillardPurchased my Jeep Gladiator from Mac Haik in Katy. I was told my first oil change was on them and wouldn't count against my 3 free that came standard. I drove all the way from League City to take advantage. I am due for an oil change and Mopar tells me I only have 2 left. Obviously this is way for Mac Haik to force me to return to th | Read Full Review6/10/2024 12:00:00 AM | DealerRater
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★★★★★ GloriaI had an encounter with a gentleman by the name of Eric, he was very personable, had great customer service which made my visit concerning my car, amazing and I appreciated the services. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Purple _BaddgurlMost DEFINITELY do not recommend!! Go to a LEGIT dealership if you want to buy and sell your vehicle. After I already bought a vehicle from them I start getting the run around about them buying my other vehicle. NEVER AGAIN and I’ll send my people to a wrecker lot before I send them to MAC HAIK DODGE on 45 or spring Tx. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Lennie RasberryVery efficient , well done! Great service ! | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Brodine ShurbetService was fast, thorough, and convenient. Glad I got it done | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Marlene AlvarezFast and friendly service. The service guys are there to help you. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Angel LubianThe best service!! Fast and clean | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ RogelioHad an issue with my truck and was frustrated but rest assured, Ellis from the service department took care of me . He made the repair process and the rental steps very easy and helped me immensely. Would very much recommend buying a vehicle from here and in the event that something were to happen to your vehicle, would take it here | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Sheldon D. WattThe Service Associate Thomas was the best. Very warm and friendly environment. They work with you and are very helpful! | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Patrick WilsonThey were very professional.With great hospitality. They got me in and out | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Ken CarterI have been a loyal buyer at Mac Haik since 2012. Every new car purchase has been an amazing experience. Today's round of customer service was world class with Thomas facilitating through the express lube front desk. He had me out faster than estimated at a price slightly lower than quoted. Best of all, his attention to detail, noti | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ stephon tillisI visited Mac Haik CDJ North after a frustrating experience at another dealership the previous day. Determined not to let that negativity affect my new day, I headed to Mac Haik with an open mind. Upon arrival, I met Jordan Scott, one of the sales managers. Our paths crossed purely by chance. From the outset, Jordan’s professionalis | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ GrievingbowJust bought my first car with Albert he did an amazing job on getting me a perfect deal on the 2014 Chrysler 300C he makes dreams come true, I’m really happy with the results I got. | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Teresa McCartyThank you Thomas Stewart for being professional and understanding. Mr. Thomas is courteous and provided excellent customer service. There was another young gentleman there who also made sure the techs were on schedule with the maintenance being done on my car. They both provided great customer service. | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ JESSICA MENDOZATrey was friendly and great to work with. He heard me out and asked me about my realistic expectations financially and helped me achieve that. He also knew how important it was for the vehicle to be safe and family friendly! | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Jamie ShippI just sold my car to Mac Haik CDJ Spring. Let me tell you about my experience. I went on the internet and had a realistic idea of the value of the car. I contacted SEVERAL dealerships about buying my car. It wasn't a worn out piece of junk. It is a reliable older car than someone will be lucky to own. It was depressing the low ba | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Brittney L.Bryan…I love him. He’s so sweet, patient & don’t mind answering a million of my questions!!! I love the dealership all together & will always shop here, however the service/oil change department never fails me! | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Ruby BuenoTotally recomemed Joskar Diaz! His very nice! Very good dealer ship. Very nice people and I enjoyed coming here. | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ LATHORNE KINGInstalled my cold air intake immediately had more power and growl. Thank you Mac Haik. I love it. Thanks Robert | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Venise ViltzMan, I had a great time car shopping. If you're in need of a salesman or a vehicle, check out MacHaik and ask for TRAE. He took his time to listen to my list of vehicles I was interested in. HE worked until I got my notes to where I needed them to be. I am so grateful for this young person, and God has a plan for you. | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Garry BrandtI would never take my Dodge or my ram to any dealership, except Mac Haik.The main reason is simple,Robert Lounder has ALWAYS gone abive and beyond to make sure we have a pisitive experiwnce.He is A true gentleman and an asset to the dealership. I have and will continue to recommend Matt Kike to anyone that needs service on their vehi | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Tina HarrisonPolite,professional and prompt service | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ David Hopkins(((Go to AUTONATION Spring))) 5 managers 9 weeks 60k brand new truck under warranty and still could fix it. Pretty sure they didn't like the truck.....I'm not going away | Read Full Review5/20/2024 12:00:00 AM | Google
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★★★★★ Robbie JohnsonAlbert is the man! Albert I appreciate everything you did for me and I love my truck. Anyone looking for a vehicle hit my boy Albert up. | Read Full Review5/19/2024 12:00:00 AM | Google
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★★★★★ ercilia bonillaGreat personal and magnificent customer service | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Jackie SamayoaMy husband was having issues with his car and decided to bring it here. We had to call and make an appointment to drop off the car for a diagnostic that would take an estimated couple of days. My husband had to take off work early to bring his car in and we had to coordinate so I can pick him up. When we arrived at this dealership t | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ T JThe service department at Mac Haik is one of the Best Service Dept. They check everything from recalls to cabin filters to tires and more . Top notch no waiting , no bull. Thomas runs a Great Crew | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ abby aileengive a price and don’t stick to it! Don’t go to jaime marroquin he will screw you over! Can’t even honor what he promises! | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Theresa DufreneQuick easy and painless repairs and maintenance visits. | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ Brian WassonQuick and quality service... Been shopping around for a good Dodge Ram dealership and believe I found one. The others I have tried didn't meet my expectations and in somecases showed they didn't care for my business, but Mac Haik CDJ does. | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ Safe ArmsThe Service Department is always on there grind and Mr Stewart and his crew always go above and beyond ?? | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ Osvaldo DiazJoskar did an excellent job guiding us through the whole process of purchasing our truck. Great customer service, highly recommended! | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ Kenneth WilliamsGreat customer service. Mr. McGowen provided excellent information. | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ Byron HamiltonJoskar made the car buying experience a non-hassle. | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Kendra RobbinsI scheduled my first appointment with Mac Haik because my dad insisted my front brake pads needed to be replaced (even though I knew they didn’t). I also scheduled a tire rotation while I was there to get it out of the way. 2 hours after dropping my car off I got a call from the technician saying that my brake pads (both front and ba | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Francisco Gonzalez CespedesEstuve visitando el día de hoy me atendió Joskar Díaz .super atento y amable .habla inglés y español .muy facil para nuestra comunicación.me voy satisfecho | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Gabriel SantosJoskar Diaz was awesome great service and a pleasure doing business with. | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Derek SandersGreat customer service from sales associate Trae. Made the process quick and simple Thank you guys for the hard work | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Avery GuliexCourteous, professional, and easy every visit! | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ VAt first everything went well , after purchasing my car it's so hard to get these guys to really assist you .It's just a sale to them without caring for the customer . | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ David Hopkins(( DO NOT SPEND UR??here)) (((Go to AUTONATION Spring))) Thank you AUTONATION for replacing my engine at ZERO cost to me! Mac Haik CDJ North Keeps my truck for 2 months Because they didn't like the (( EDITION )) pic attached | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ CarloEllis (service department rep), gave me great customer service and resolved my concerns with a zeal. I always get great service as well from the guys in the oil change area. My overall view with the service department is one of great satisfaction. | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ hou sbmCan't speak enough how important to have a car dealer of choice who is responsive and appreciate your business. Spoke with GM Manny Carames regarding an immediate car issue. Not only did he stop his busy day to help me, he also directed his staff to help with my issue. Mr. Carames thank you for being a shining light and leading by ex | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Crystal ChapmanVery professional and friendly staff and super quick service! | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Paul OlsonThomas and the team always make me feel like I am their only customer. Thank you. | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Joshua BrownMy service experience is always perfect. I’m very well informed. Nothing is pushed on me. Service is timely. And she service team lead by Tommy is exceptional. | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ terrance richardsonThis was the worst experience I ever had at a car dealership.The advertising price on the website for the charger I was looking at was 28,542(Mak Haik price) but once I got to the dealership the salesman brought me the paperwork with no explanation on the price change which was $31,933 (Mak Haik price) so I questioned it. So basical | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Client ServicesI will leave 1 star because I have to! Worst customer service from any car dealership I have ever dealt with. Luckily, I found an amazing vehicle comparable to what they have on the lot at Mac Haik Dodge Chrysler Jeep Ram and due to the incredible customer service, drove to San Antonio and purchased the car. As of yesterday, three w | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Donell SmithJoskar was excellent with his knowledge and understanding of what I wanted and needed throughout this whole buying experience. I would recommend him to anyone looking to buy. He is your guy. Thanks young man for all your help | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ BillandDebby PerryEllis McGowen consistently provides top quality customer service. I will always bring my vehicles here in large part do to his professionalism. | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ George AmersonI keep coming here because the customer service is great. Always very professional. | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Ram 4570Great service and sales! Had my truck in twice to the service department both times was immediately taken care of problem diagnosed everything fixed quickly. Upgraded the software in my radio it works much better! Martin Wooldridge | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Kimberly LunaJoskar Diaz was the most helpful employee in here. Really nice, he let us know everything we had to know. ?????? Highly recommend coming to him. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Shane McCulloughCame for an Oil Change…they brought a few services to my attention that needed to be completed (and keeps me current for warranty) They knocked it out pretty quick, I did not have a reservation…walk in. Very impressed! | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Edgar Manuel GonzalezJoskar Díaz Teda un buen servicio y te ayuda para tener un mejor plan de pago para tu nuevo veiculo | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Olivia OrozcoJoskar has good customer service. Answered all my questions | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Joshua HulseyLow baller on a Dodge truck offer. Offers 25k at first, the 4 wheel drive was never used, yet they said it was busted. It wasnt, and they said theyd pay for it 19k after we know theyd sell it for 30k. Never going to step foot inside this dealership again, and Ill spread word of this service. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Marty UphoffThe service was good. I had to take it back for the radio. The radio was then fixed.. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ DJGreat service department! Laramie Longhorn 4x4 is 11 years old. Right rear air suspension fault at 101k. Thanks to service advisor Ellis and the great technicians who serviced my truck, diagnostics was quick and accurate. Now works perfectly. Also checked out a couple other items that I wasn't aware of and made sure they were correct | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Matthew MataI’m never let down when I come to this location. If it’s coming in for maintenance on my vehicles to “ Just looking “ at new vehicles they always make it happen. Very Professional. Very knowledgeable. | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ melisa ramirezI give it a 5 because tre really help me with everything going smoothly | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Amanda GarciaJoskar was our salesman today and he was very friendly and easy to work with. We did not feel pressured to buy and he worked with our situation to get us the best deal he could. | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ luz jarilloI am very happy with Mac Haik and with Albert he was very helpful and he gave us a good experience with helping us find a car! | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Azebro BroI have always been satisfied with the service. I bought my car in 2014, and every since then I I have always come back for service . Minor and major. Thanks!!!! | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ J- MThe service department is bad and sales is bad before you guys buy vehicles in this location Reading the reviews | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Patrice ScottI brought my Wrangler in to be serviced for an unusual loud noise and a red light without making an appointment. I was greeted by Thomas as soon as I walked into the service department. My Willie was taken right away to be checked out. Thomas is very patient and takes a lot of care in explaining what is going on with the vehicle. He | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Crimsntide BamaThis dealership is amazing!! Been dealing with another in town that takes me months to get a repair! Tab got me in same day for a recall notice I have been trying to get done at other dealers for 3 weeks and on waiting lists! This is my new dealership. They earned my business. You could tell they were well staffed and cared about | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Andrew PalitkaWe had a great salesman Bryan Lopez. He met our every expectation. Omar was very diligent and assisted as well. We enjoyed connecting with Erick in finance. | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Gladys DqTop of the line service department, outstanding customer service. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ David Crawfoot (Daddyfoot)This dealership has been a great place to deal with, from the sales staff that sold us our car to the body shop that fixed my new and the service department that maintains it, all outstanding. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Timothy NeuppertIn this day and age people are very quick to criticize and slow to praise today I took my car into Mack hike Dodge Chrysler Jeep and Thomas Stewart was the service advisor that man is amazing extremely customer focused very knowledgeable and guided me through the steps on specifically what I needed His customer service skills are sup | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Linda LaFleurThank you to the Express lube department special thanks to Tom and Francisco for keeping me up to date on my recommended schedule maintenance. I will always service my vehicle at Mac Haik. | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Britney Mitchellalways have excellent customers service… not too much of a long wait time | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Marty UphoffThe service was great. The time spent there was reasonable. The experience at the dealership was fantastic. I have been going there for the last 15 years for the exceptional service on my 2008 Dodge Charger.. | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Lashonda DialsIf you ain't shopping with Mac Haik you ain't shopping right this place treat me like family | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Julia HernandezLuis Marmolejo was amazing. He took the time to clearly explain everything, he followed up with me after the sale to make sure I had no questions. I highly recommend him for your next automobile purchase. ????? | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ jacquelin mendozaI went in for an oil change and Bryan, my service advisor. Was very informative and knowledgeable on what my car needs. Id definitely come back! Thank you! | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ David HopkinsI'm sure you'll be happily greeted when you're eager to by a vehicle but what happens after they get your money. Brand new custom built 60k and won't pass inspection. Omar Cabrera. Sales...worthless John Lortz. Service...good luck he says Ronald Tucker. Upper management. A lot on his plate Tommy Hamilton. The highest manager I was | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ marcus ackleyUpon arrival, they had multiple customers in front of me. They took care of each customer promptly while at the same time giving professional Care to the vehicles. I dealt with the other dealerships before in the past and none yet to date even more professional and with customer satisfaction in mind then this facility has! Highly rec | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Quinton WoodsGreat staff. Robert did an excellent job being prompt with my service needs. I highly recommend this dealership for service | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Alejandro SanchezEveryone was great all the way from my sale associate Jalen Williams, manager Robert , Eric in financial and Hoyuky Dela Cruz also in finance nice and friendly as always! Thank you guys for the hard work. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Johnyy T.Will not accept part that did not work: only if not tested. How I’m I supposed to know that the part would not work a part that is supposed to from the original manufacturer.. Make that make sense. Rude people. | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Nicholas DunnThis place confirmed why I hate dealing with sales people and buying a car. I live in Austin and the dealership is in Houston (over 3 hour drive). I was working with Jenica on a used Acura MDX they had in stock. The pictures were not clear and asked about possible scuff or damage to the front bumper I was told it was the reflection | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Cee JonesWow... The most friendly and sincere people I have EVER encountered at a dealership! I was really impressed with their support and engagement! | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Armando HerediaAwful experience and service big waste of my time and big dissapointment I highly do not recomend this place I was highly discriminated by one of the salesman who didn’t want to attend me and put me with another salesman who didn’t have experience wasn’t able to buy the car that I wanted because at the end they change totally the dea | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ JS JubranPrices on the web are misleading. The manager tried to add 2.9k for cleaning and refurb fee to the website price. | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ tsoldiewJoskar Diaz was hands down the best salesman I've ever worked with. From the moment I got out my malibu to the moment I drove away in my Traverse Joskar was super attentive and knowledgeable. He answered all my questions and what he didn't know, he found someone who did. Thanks again fir this wonderful experience! | Read Full Review3/18/2024 12:00:00 AM | DealerRater
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★★★★★ tsoldiewJoskar Diaz was hands down the best salesman I've ever worked with. From the moment I got out my malibu to the moment I drove away in my Traverse Joskar was super attentive and knowledgeable. He answered all my questions and what he didn't know, he found someone who did. Thanks again fir this wonderful experience! | Read Full Review3/18/2024 12:00:00 AM | Cars.com
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★★★★★ MarkScam, offer cars that do not exist to get you on their lot to sell you something else. | Read Full Review3/16/2024 12:00:00 AM | Cars.com
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★★★★★ Dalton VRan my credit without authorization. Called and they had no record of me authorizing. Kept getting a run around about the finance people sending in a note to the credit bureau. I’d call and they’d say oh yah we will do it if you call in a bit. Then would hang up. Do not give them info to even do a soft check. Shady and unprofessional | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ William MorganBrett our salesperson was awesome! We have bought our last 4 cars from him & Mac Haik I45. They are quick, fast and make the process smooth. We highly recommend them for your next new car. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Dalton VThey did an unauthorized hard inquiry on my credit just showing what rates I would qualify for. This is unacceptable to mess with someone’s credit without authorization. Shady business. | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ farrahd1223Joskar is the BEST.. This was one of the most pleasurable car buying experiences I have ever had. He's the man with the master plan.. | Read Full Review3/9/2024 12:00:00 AM | Cars.com
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★★★★★ farrahd1223Joskar is the BEST.. This was one of the most pleasurable car buying experiences I have ever had. He's the man with the master plan.. | Read Full Review3/9/2024 12:00:00 AM | DealerRater
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★★★★★ X force one EEUUPESIMO LUGAR'!ME DIJERON QUE CON $500 DOWN Y 350 MENSUAL PERO CUANDO LLEGUE ' ME DIJERON QUE ERA $5'000°° DOWNN OSEA SE ANUNCIAN CON PROPAGANDA FALSA. ESTOY PENSANDO EN UNA DEMANDA CIVIL.POR PERJURIO | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Nicole CarpenterWORST EXPERIENCE EVER!!!!!! TRADED IN MY NISSAN ON 12/21/2023 AND THEY SOLD IT TO AN AUCTION BEFORE FINANCING HAD GONE THROUGH AND THE JEEP I PURCHASED HAD NOT PASSED INSPECTION. MY CREDIT SCORE HAS DROPPED 26 POINTS BECAUSE THEY DID NOT HANDLE THIS PROPERLY!!!!! After driving a loaner for almost a week, I finally received the Jeep I | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ David HopkinsI'll repost this every month. Resolved in a timely manner....No Sir, it's still not resolved. I spoke with Ronald Tucker and soon after with Tommy Hamilton. I haven't been able to reach Mr. Hamilton since I told my story once again. Finding finger tight bolts, locks not engage on electronic connectors and hardware on the floorboard | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ BeyonDisappointedWORST EXPERIENCE EVER!!!!!! TRADED IN MY NISSAN ON 12/21/2023 AND THEY SOLD IT TO AN AUCTION BEFORE FINANCING HAD GONE THROUGH AND THE JEEP I PURCHASED HAD NOT PASSED INSPECTION. MY CREDIT SCORE HAS DROPPED 26 POINTS BECAUSE THEY DID NOT HANDLE THIS PROPERLY!!!!! After driving a loaner for almost a week, I finally received the Jeep I | Read Full Review3/5/2024 12:00:00 AM | DealerRater
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★★★★★ BeyonDisappointedWORST EXPERIENCE EVER!!!!!! TRADED IN MY NISSAN ON 12/21/2023 AND THEY SOLD IT TO AN AUCTION BEFORE FINANCING HAD GONE THROUGH AND THE JEEP I PURCHASED HAD NOT PASSED INSPECTION. MY CREDIT SCORE HAS DROPPED 26 POINTS BECAUSE THEY DID NOT HANDLE THIS PROPERLY!!!!! After driving a loaner for almost a week, I finally received the Jeep I | Read Full Review3/5/2024 12:00:00 AM | Cars.com
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★★★★★ t SDo not ever try to sell them your car. The are a complete waste of time. Gave us a good price to buy it and then they wanted us to wait 6 weeks for our equity check. Julian Estrada was the person we were dealing with. | Read Full Review2/29/2024 12:00:00 AM | Google
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★★★★★ Jalyn KilgoreI don’t really care to write reviews but they’ve honestly pissed me off and the only reason I gave two stars is because the internet sales lady desiree was kind helpful answered all my questions and should get five stars herself. EVERYONE ELSE THOUGH is HORRIBLE. So I saw a lot of people saying Mac Haik is a good place to go applied | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Joseph BrunoDont buy from them. Their service department is the worst I have ever dealt with. I have had a hard time in the past but it has becone worse They require you to leave your vehicle for 3 days before they will even look at ANY problem. Today I called to schedule an appointment. The service employee told me I would have to leave it with | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Joseph BrunoDont buy from them. Thier service dept is the worst I have ever delt with. They will hold on to your vehicle for 3 days before they will even look at ANY problem. They did not even ask what issue I had they told me I would have to leave it with them. Even if you could get a good deal its not worth it in the end. No reason to buy an | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Jeaneth PerezGreat customers I will give them 5 starts | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Laura MarksBest offer in selling my Jeep. I’ll be back in a few months to buy a challenger! ?????? | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Kate PIf I even began to type out all the LIES on this review you’d be reading a novel. Stay away from them unless you want 18 hard inquires on vehicles that have already been sold out from under you. Lies and deceit is what they’re all about. | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Leon GarzaI was told i was aproved by a sales rep so i drove 2 hrs away and mind you i asked a few time if she was sure my credit had been ran and i was fully approved she said yes just come in with your dl n bank statements so i drove 2 hrs to get there and get denied smfh POOR customer service BAD business would not recommend!!!!! | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ Eric SanchezThis beautiful 2018 ford raptor had me mesmerized since day one. buying it from mak haik had me believing they were better then local dealerships in Houston above the norm, they had a whole million dollars of inventory in there building. I really thought they was good until…I bought it took it home a less then a month the sunroof lea | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Rebecca CavittFirst, I would like to say I am very impressed with how the general manger of Mack Haik Charles Smith and manager John Lortz treated me. I had some trouble with my jeep I purchased with them and they were able to collaborate with me and each other to work a miracle for me. My jeep is now in top notch condition and it is all because | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Alejandro UrdinolaIt was great working with David Torres and Christen. Very professional as well as accommodating. I will certainly come back again if I need to make any car deals with them. | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Rebecca Cavitt. Singer Melodic BeccaFirst, I would like to say I am very impressed with how the general manger of Mack Haik Charles Smith and manager John Lortz treated me. I had some trouble with my jeep I purchased with them and they were able to collaborate with me and each other to work a miracle for me. My jeep is now in top notch condition and it is all because o | Read Full Review1/19/2024 12:00:00 AM | Cars.com
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★★★★★ Rebecca.rachelle1First, I would like to say I am very impressed with how the general manger of Mack Haik Charles Smith and manager John Lortz treated me. I had some trouble with my jeep I purchased with them and they were able to collaborate with me and each other to work a miracle for me. My jeep is now in top notch condition and it is all because o | Read Full Review1/19/2024 12:00:00 AM | Cars.com
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★★★★★ Rebecca.rachelle1First, I would like to say I am very impressed with how the general manger of Mack Haik Charles Smith and manager John Lortz treated me. I had some trouble with my jeep I purchased with them and they were able to collaborate with me and each other to work a miracle for me. My jeep is now in top notch condition and it is all because o | Read Full Review1/19/2024 12:00:00 AM | Cars.com
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★★★★★ Rebecca.rachelle1First, I would like to say I am very impressed with how the general manger of Mack Haik Charles Smith and manager John Lortz treated me. I had some trouble with my jeep I purchased with them and they were able to collaborate with me and each other to work a miracle for me. My jeep is now in top notch condition and it is all because o | Read Full Review1/19/2024 12:00:00 AM | DealerRater
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★★★★★ Rebecca.rachelle1First, I would like to say I am very impressed with how the general manger of Mack Haik Charles Smith and manager John Lortz treated me. I had some trouble with my jeep I purchased with them and they were able to collaborate with me and each other to work a miracle for me. My jeep is now in top notch condition and it is all because o | Read Full Review1/19/2024 12:00:00 AM | DealerRater
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★★★★★ Ian WilltroutWorst experience I have had purchasing a vehicle. The employees stand around against the walls like it's homecoming and they are afraid to ask the customer to dance unless they are actively buying. I have gone up their several times for service and to receive paperwork (because they did not give me all my paperwork at purchase) and h | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Marc ReddingJust what I have read about their bait & switch of the soldiers Demon 170.. but review after review on their page clearly shows they sell promised vehicles out from underneath customers FREQUENTLY.. they also obviously engage in some “shady cad dealer” practices. This is OBVIOUSLY condoned from the OWNER down to the Sales Manager to | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Donnie AbshierLove Haime ...great to work with made the process streamlined | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Kyle WestScam artists! Will sell your car after you bought it and disrespects the military and veterans! Don’t go here! This place needs to be shut down. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Bill SellisThey lied to me about buying my car and when I arrived they tried to reduce the price after they agreed to it already. Avoid dealing with Julian E. as he will lie to your face and waste your time. Spare yourself any issues and just go somewhere else. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Reid WatlerJared was great to work with, fair and easy process. | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ Rebecca.rachelle1I’am very disgusted with this dealership. I purchased a jeep wrangler with them five months ago and my car already broke down on me. I trusted Stevie Prophet one of the salesman and he bamboozled me into purchasing a lemon car. The car had dried up mud and sand in the car and they tried to blame me for it. Then said I need to buy a 4 | Read Full Review1/10/2024 12:00:00 AM | DealerRater
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★★★★★ Rebecca.rachelle1I’am very disgusted with this dealership. I purchased a jeep wrangler with them five months ago and my car already broke down on me. I trusted Stevie Prophet one of the salesman and he bamboozled me into purchasing a lemon car. The car had dried up mud and sand in the car and they tried to blame me for it. Then said I need to buy a 4 | Read Full Review1/10/2024 12:00:00 AM | Cars.com
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★★★★★ Rebecca CavittI’am very disgusted with this dealership. I purchased a jeep wrangler with them five months ago and my car already broke down on me. I trusted Stevie Prophet one of the salesman and he bamboozled me into purchasing a lemon car. The car had dried up mud and sand in the car and they tried to blame me for it. Then said I need to buy a 4 | Read Full Review1/9/2024 12:00:00 AM | Cars.com
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★★★★★ Devin GScrew over military members to fill their pockets. Shop somewhere else. | Read Full Review1/7/2024 12:00:00 AM | Google
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★★★★★ Danny NgoA pleasure to do business with Christen Cloutier team at Mac Haik. They were really nice and made sure we were well accommodated. Making a deal with them was simple and easy and they stay true to their word. You won't have a hard time whether selling or buying a car from them. You won't be disappointed! | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Curtis UllstromWill sell cars out from under you just to make more money after you already had a deal | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Vince WebsterYou guys suck !! demon stealers !!!! | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Content HiddenThey sell cars from under you!! They don’t care who you are, even if you are an active duty service member. Then Try to say “wrong dealership” POS!!!! It was clearly stated in most recent news article it was this specific dealership here in TEXAS ! Not MS ! LIARS !! These folks sold a car promised and sold already to a ServiceMember | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Beth CaldwellEasy selling experience with Jared and Cargurus. He was quick, fair and pleasure to work with. Highly recommend. | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Cristian RiosFirst off this is one of the MOST AWFUL PLACES TO COME AND PURCHASE A VEHICLE !!! Do not come here… it’s a Scam I drove from SAN ANTONIO TX!!!! They ran my credit told me I was accepted to get into aka Scatpack Had me drive when I get there to tell me they can’t sell me the vehicle sales manager would even negotiate and Embarrasse | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Snox90 Snox90Do the public a favor and leave a bad review. This place is absolute trash. How dare them disrespect an active duty service member the way they did. Bunch of cowards. Their GM Lied about being a marine sniper too. He’s the biggest coward there. This place deserves every bit of bad press that comes their way. Word has it that dodge is | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Mike DelucaWould love to see the soldier that ordered a Demond 170 get his car that this dealer sold from under him for an absurd price...hope the sales man get fired, and dodge penalizes this dealer for their dishonest practices. | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Jon AndersonGo somewhere else. They sell their vehicles 50-100k over MSRP! Don’t be a victim. And if you in the military they will treat you even worse I hear. Don’t shop here, crooks and thieves. | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Ricardo RodriguezNada bueno que decir de este lugar. Horrible experiencia y lugar para comprar. Una pérdida de tiempo monumental, una falta de respeto total, y una falta de transparencia con el cliente. Si llegas preguntando por un precio todo son engaños y mentiras, son los vendedores más deshonestos con los que te puedes encontrar. Te darán las mi | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ Jimmy HermosilloWas sold a salvaged car by Stevie, was not told it was salvaged. Ended up having to wreck my credit score cause I took the vehicle back and dropped it off. People please make sure to not deal with Stevie at this dealership. They also took a picture of my debit card, Supposedly lost my paper work then took almost 2 months to get me th | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ BadappleJohn Lortz in service said I was not welcome to do my oil change service and told me to leave after my truck was already taken to the back and all because of a review I left in the past regarding Thomas Stewart and how pushy he can be when trying to up sale me on services I don't need or want, now I can go into detail about that past | Read Full Review12/5/2023 12:00:00 AM | Cars.com
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★★★★★ BadappleJohn Lortz in service said I was not welcome to do my oil change service and told me to leave after my truck was already taken to the back and all because of a review I left in the past regarding Thomas Stewart and how pushy he can be when trying to up sale me on services I don't need or want, now I can go into detail about that past | Read Full Review12/5/2023 12:00:00 AM | DealerRater
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★★★★★ Luis HdzI had an BAD experience, I got my deal processed late therefore I have to make 2 payments my old vehicle and new vehicle , also my plates were late so I have to pay for another temp plate ,on top of that they made a typo on my email so I don’t have access to my jeep app. They General manager will just tell the same things and they ne | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ ????? ????????The black manager was very rude and impolite….???? | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Denis NazarchukTake a look on your manger. Nasty and unfriendly guy, for no reason or it’s supposed to be | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Nikita KarkishkoThe manager was aggressive and had a bad mouth | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ ?????? ????????There is an incompetent and terribly insensitive manager who is rude and insulting | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ christine alvaradoBought a used vehicle there. They were nice but was not clear on the extra charges stating those fees were to get the vehicles sell ready, but would not go into detail. Found out later they didn’t even fix the blinker issue we mentioned. I am happy with the vehicle after we fixed it ourselves, but not fully satisfied with the dealers | Read Full Review11/12/2023 12:00:00 AM | Google