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Williams Chrysler Dodge Jeep

Williams Chrysler Dodge Jeep

★★★★★(864)read reviews
1102 Washington Dr, Weatherford, TX 76086
(817) 458-4455 Ask About Our Service Specials!

Service Hours

Mon: ClosedTues: 07:00 am - 07:00 pmWed: 07:00 am - 07:00 pmThur: 07:00 am - 07:00 pmFri: 07:00 am - 07:00 pmSat: 08:00 am - 02:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Williams Chrysler Dodge Jeep

Williams Chrysler Dodge Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (817) 458-4455 today to schedule your next appointment.

Our technicians at Williams Chrysler Dodge Jeep are ready to help you!
Business Link Logo

Williams Chrysler Dodge Jeep is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Williams Chrysler Dodge Jeep today at (817) 458-4455 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ BLITZ.PHILLIPS1991
    Cody is wonderful and very knowledgeable. A pleasure to work with and learn from! Thank you, Cody! | Read Full Review
    9/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nikki Lynn
    The entire experience was amazing! Rob was so helpful in the trade/purchase of my new to me vehicle and Ryan in finance couldn’t have be more helpful. I would recommend this dealership to anyone looking to buy new or pre owned. The dealership is very well maintained with lots of inventory and bonus the newest gadgetry to help the pro | Read Full Review
    9/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ cocodelf12
    Pete was so nice and helpful. The whole experience Was not what I expected. It was very nice and friendly. No pressure and hassle free. | Read Full Review
    9/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ dgardere1998
    Michelle was very helpful and everyone was so kind! I got exactly what I wanted and I left happy. Next time I go looking for a car, I will definitely come back to this place. | Read Full Review
    9/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ ebedmelek
    Communication was great, they are friendly & courteous, their work is top notch, I got my car back cleaned & shiny. I have used 3 different repair shops in town and I am by far most pleased with Roger Williams CarStar. They worked seamlessly with our insurance company. I trust them. | Read Full Review
    9/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hawkinsjph
    Everyone was kind, courteous and professional. We were kept apprised on the status of our vehicle and ready when promised. | Read Full Review
    9/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ jbbuchannon
    I've been coming here for few years, Bought my Truck here and they are the only one to do all my service here, Leland Gorrell in service department is the best he is the only person I would use when I need something done on my truck. | Read Full Review
    9/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brandon Jones
    Shawn is great! We will continue to come back. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ ih2oit
    Only have a diesel mech. Took 3.5 weeks for repair. Keep customer informed of progress. I had to keep calling | Read Full Review
    9/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ jgmelott211
    This is a TOP flight Dealership! Austin Kinney is NOT a salesman -- he's a customer advocate! He helped me find my DREAM truck and had it to me in 2 days! This is the best place to find a new vehicle. Katie Lansford also was great to help me learn the best features of my new truck! | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ anaya.andrew
    The service department manager Juan was very helpful , kept me updated on truck , and also explained everything that was done to truck , very helpful | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ wendell.wampler
    Had a really good experience. Salespeople and financial manager were great. Love the Ram track. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ skyking0
    This Dealership is the best. Treat you like a KING.. They will go out of there way to make you happy. See Robert Howard. The best. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ jeramykariffe
    The staff was amazing at answering all my questions with all the features and finance Katie did a amazing job | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ HWS18
    They did a fantastic job as they always do with my service needs on my vehicles. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lou Bustamante
    Excellent customer service. Very good out of warranty service prices. I highly recommend this Dealer. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ cdminton75
    It was a great experience. Salesman was very knowledgeable about the product, and made every effort to show all feature of the product in great detail. He answered any questions we had about the product, and was very patient while we were looking it over. Once we decided to do business we got a deal that was fair to both parties. I w | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ michaela
    Had truck for over 3 weeks because of a wiring/sensor issue from Ram and the engineers couldn’t figure it out. Wouldn’t offer a loaner. Told US to call Ram about buying truck back (you’re too lazy). Asked for a trade in value to buy a new 2024 Ram 3500 dually. Never got one. Called a salesman twice to get prices on a brand new dually | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ JVICK2400
    I was able to purchase a Ram Truck effortlessly, Garrett even stayed late on a Saturday to help me. Thank you helping me drive off in a new truck. | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ kaitlyn.crockett18
    I stated exactly what i wanted and Branson delivered as always. Was in and out in a timely manner! | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Susan
    They found issue quickly and got my vehicle completed sooner than they had expected. Thank you!! | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Camie Phelps
    Everyone in the service center is so kind and helpful. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Bronwyn ST
    Some of the best customer service I've ever had ?? | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ s.nichols08
    I do not appreciate whoever changed my oil to have spilt it and not cleaned it up on my engine. 24 hours after I got home I had five oil drops on my driveway. I am very adamant and do not want oil in my driveway. This is how I know they were not there before my oil change. This is the first time I have been disappointed in my oil cha | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Becky R
    Everyone was so friendly in the service department. My name came up on the monitor before I even spoke to someone and that meant they are up on technology. | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ dwayne0124
    They did an excellent job with my ford f150 . Very professional , fast and friendly atmosphere | Read Full Review
    9/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mkeen990
    Our car buying process was a great experience. Garrett did an amazing job and was very professional. Very well done! I love my car!! | Read Full Review
    9/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ mdwat65
    This is a really nice facility. They had the Ram I wanted.amd I feel I got a fairly good deal. Dominoq was a good salesman to deal with. I'm satisfied with how the process went. | Read Full Review
    9/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ brian.bps01
    Easiest deal I ever made.In and out fast very courteous and a pleasure to talk to. | Read Full Review
    9/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ C S
    This dealership services both of my trucks after moving to this area and they have been great to work with. | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Mike Kissee
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Thurmon
    Everyone was very helpful and worked everything out so that my car didn’t have to sit in the shop for weeks I am very appreciative of that since it is my only vehicle | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ dwayne0124
    Service department was great. Friendly and fast thanks for getting it done in a timely matter | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rswey
    Service was excellent. Mckenzie is the one to see. Pete in sales is a star. | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ jbbuchannon
    Best service department I've dealt with, Leland Gorrell is my service advisor always takes care of me. | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ tiffany.piepkorn
    Working with Michelle is great! She's fast, efficient, and enjoy working with her. Second truck purchased with her this year, and I will be back! | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ tony.williams1
    Always great service provided by friendly staff. I’m a long-time customer and plan on doing business here for a long time to come. | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Victoria Holloway
    Kind, friendly service department. Took care of everything effectively & efficiently | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Clayton cochran
    If I could give this Dealership Zero Stars I would!! My sales lady was such an amazing person throughout the process she gets 10 Stars all the way but the dealer it’s self sold me a golf cart at the end of June and it’s now August 2 months I’ve had this and They sold it to me for $13,653. I get it appraised to sell it and the offered | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Veliz
    Fast, courteous,professional, the service department was outstanding, will definitely be back again | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Sayles
    Very friendly, attentive staff and good service! | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ younghughes8586
    Salesman met us at door, prepared to show us Jeeps. Only looked at 1 Jeep. He knew what we wanted and needed. | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ maitlen
    I was able to get an early appointment for my jeep. The oil change did not take very long. The service was excellent. | Read Full Review
    9/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ jfritz97
    Found a Jeep, we really wanted and they worked with use to achieve our goal! | Read Full Review
    9/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ raiven44
    Great service, poor car wash skills. Friendly staff. Service is usually quick and delivered with professionalism and courtesy | Read Full Review
    9/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ burtchandler1111
    Very pleased with how Branson Gilley handled our business transaction, he is a professional and I highly recommend talking to him first, The finance manager's handling of the paperwork was very professional and efficient as well. Burt Chandler | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ jenniferhollis
    Very happy with service !!!!! Every time I come in I always get great service. I do drive 25 minutes but well worth it. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ rdd01
    Over the past few years I have had both my Jeep and my Dodge serviced, and repaired, at Roger Williams. I have always been very pleased with their prompt, reasonable, and courteous service. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jennifer Williamson
    Very happy with service , people there are very friendly and kind. A 30 minute drive for me but worth it | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Chance
    Excellent work every time! Plus they always bring my vehicle back washed and cleaned. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ margaretmccoy316
    Had a great experience trading for our new Dodge Ram truck. Michelle was very knowledgeable and the whole process was pretty quick and easy. | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ w4phorses
    They were very friendly and helpful my best experience in my life in buying a car | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ trmerkley
    Good job! See you next time when my car needs service! Thank you very much! | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ rebeccaalaniz
    The service department is awful always giving me incorrect information prior to my visits. The finance department and the lady that called me to work out my chipped windshield were AWESOME and I am grateful for their assistance. | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ brentandfay
    We will be back for our next oil change. Great job in the service department. | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert Weyman
    Great service with Mckenzie. She is the best | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ MKCLAYTON4
    Cody was great. First time using Roger Williams and it was a great experience, will definitely use them again. | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ RYAN.WRIGHTAPPLIANCE
    Domeniq is a rock star, great customer service as usual. The dealerships was clean and everyone was very nice and professional. | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ brandenr0527
    Rob was incredible. No pushing to buy something we didn’t want. Great experience. Highly recommend. | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ 739fairbanks
    I went in for an oil change. The service writer was prompt and very cordial. The time it took to get the oil changed was very tolerable. Everyone did a very good job. | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Milo Solomon
    I was in and out for an oil change in under an hour. I’m very impressed. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ ELITe autofanatic
    I have had zero issues with this dealership. They have always been friendly helpful and taken care of us since we've been in the area. I have had them take care of warranty stuff and never spent a dime. They have also given me a ride wherever I need to go. I will be buying a new vehicle when I'm ready from them. They usually have a p | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ RYAN.WRIGHTAPPLIANCE
    Another great experience with Roger Williams. This is our preffered dealership and could not imagine buying a car anywhere else. Great team and service. | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ tpregler
    I thought that Roger Williams CDJR was a positive car buying experience. Jon and his team helped me order just the RAM I wanted at a great price. Thanks. | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ JPBURTON.BURTON
    Great people to deal with, fair and honest. My favorite Mopar dealership. I will definitely buy from in the future | Read Full Review
    8/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ logan.linley
    Was very quick in getting us taken care of and on our way. Thank you | Read Full Review
    8/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ HIGHCLASSPERFORMANCEANDFAB
    had issues with getting my bill correct. I had to call them to get the receipt, and that took about 15 min. Overall it appears there needs to be more over site from leadership or something. | Read Full Review
    8/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ lwatson8
    They had my vehicle for well over a month and we told them what all we had done. They didn’t listen and changed brand new parts and it wasn’t fixed poor communication with adviser. | Read Full Review
    8/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ dianne.bartke
    Very positive experience! Great salesman and full transparency from the moment we walked through the door | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Susan Salter
    Juan was very helpful and informative. He kept me advised as to the progress of my car. | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ brendnattx
    This was our first time buying a vehicle from Roger Williams. I have to say it was a fantastic experience. Branson Gilley was awesome to work with as well as all of the staff there. I traveled 4 hours to buy my vehicle from them and it was well worth it. | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lindawelker
    They service on my Jeep Cherokee was great. It was done very quickly and everyone there was very professional and friendly. | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Becky Hanley
    | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Ernest De La Rosa
    Outstanding service | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Hohmann
    This was my first visit to the service department and I was very pleased with the service turn around. Everyone was very nice and helpful. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ santafeterra
    BAD SERVICE TOO MUCH TIME 15 DAYS TO KNOW WHTS HAPPENNING WITH THE TRUCK YOU DONT HAVE TECNICHIAN | Read Full Review
    8/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Don Moon
    I get surfaced almost every two weeks at Roger Williams because of the driving that I do. Every time is a great experience. The people are very friendly. And once in a while, I get to talk with Roger himself. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ lesdaighexc
    Cody Johnson was professional and knowledgeable about the truck. He was great to work with. Enjoyed the finance process with Ryan as well. | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ hgandhi53
    great job Great Dealer Easy to work with agent no hassel but after driving around 10 miles it has sign came out and need take to dealer | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ kaps948
    The service department has been fantastic to work with. My Service Advisor, Leland, went above and beyond to take car of my vehicle quickly. | Read Full Review
    8/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ rich78
    Excellent experience from first contact to driving the truck off the lot. Sales man was excellent and highly professional and easy to communicate with | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chris
    Domeniq responded promptly to initial inquiry and communicated clearly through the purchase process which was navigated remotely up to the actual vehicle pickup. The closing and pickup process was also extremely efficient. The new car and accurate closing documents were ready when I arrived. There were no surprise dealer add-ons in t | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Barbi Dudley
    Juan got the Jeep in and out on a Saturday. Simple and seamless experience. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ eric rutledge
    Getting your vehicle serviced is about as fun as getting your teeth cleaned. But you got to get it done and there aren’t any better to me than the people at Roger Williams CDJ. From the guys that greet you at your vehicle when you bring it in to when they hand you your keys back they honestly make it about as pleasant and hassle fre | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Ty Blackburn
    It’s truly incredible what a difference a quality sales rep will make with an experience. KD Landsford went above and beyond to make sure I was taken care of during every step of the process. Highly recommend! Will be buying from her again. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ art25
    Nothing is ever perfect but with all the challenges my vehicle is now working and running as good as ever. 502675 miles and counting Thanks to all who got us here | Read Full Review
    8/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ markwardsr919
    The write up, follow up, repair, and delivery process were all Great. Thank You for the good experience. | Read Full Review
    8/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ denver.smith2
    Truck is still throwing the error message the day after picking it up from service dept. | Read Full Review
    8/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ billshaw3
    I have purchased my last three RAM pickups from RW. Always a pleasant experience. Leland in the service department is the best. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Deedolittle
    Our sales guy was great!! Went beyond to help us out. Would recommend him to everyone. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ kekepple
    My wife had an excellent visit to the service center to get the aux battery replaced on our '19 Pacifica. Service advisor Kyle Smith was very good, very nice, a real joy to work with per my wife Sharese - Kyle will be who we ask for every single time we need any & all service done on our Pacifica from now on...Roger Williams Service | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ JMILLER1995
    The service team always does a fantastic job on my vehicles. Thank you for the good work. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Donald Young
    just went in for a oil change but needed advice on other things which were provided. all on all a rather informative and pleasant experience all around. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ ROBTPRES
    Went for an alignment issue. The problem was not fixed. Had two bad ball joint that were missed. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ MCHLCURTIN
    Very straightforward. Helpful and efficient staff. Listened to what we wanted and made good recommendations that best fit our needs. | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ man01r
    Last recall finished on my 2014 Jeep Gr Cherokee EcoDiesel and Leland was great! They even had a loaner for us. | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ qrmurphy1988
    Great service from the salesman to the finance department, it was quick in and out. | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ qrmurphy1988
    The best vehicle purchase I’ve ever had, great staff, from the salesman to the finance team. Great job Roger Williams, I will definitely recommend it to anyone | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ winningjet@aol.com
    Everyone has a great positive attitude and a very professional environment.. The dealership was extremely clean. | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ KEITH.POTTER
    Great service and completed ontime. Leland is very easy to work with, work performed as expected | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ WESLEYFARMER72
    Leland and your team always do a great job when I bring my truck in. | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ margaretmccoy316
    Found a truck to fit our needs. Sale process was easy and quick. Sales lady was very knowledgeable and helpful. | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Britton Schweitzer
    They did a great job on my Gladiator! Sean knows his stuff! | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Angela Anaya
    The service and parts department staff are very kind and professional. Will definitely continue to have my vehicle serviced here | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Robert Middleton
    | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Leanne Ivey
    | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Saginawmustang
    The repair took a little longer than I would have liked but it was done and Leland was able to get everything covered under secondary warranty. The shop is short on technicians so I was understanding of the length of the repair. I would check on it and was always met with an update on where my truck was in line. The technician even c | Read Full Review
    8/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ k2b1764
    Leland took excellent care of my service. Did everything I asked to be done. Thanks | Read Full Review
    8/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kevlarledbetter
    Was one of the easiest experiences I have ever done. This dealership is the best. And Garrett Barina & Zach Oakley is the men to go see for your next automobile needs. | Read Full Review
    8/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ CINDY35
    Katie was so helpful and patient as we were trying to figure out which truck we were going to go with, yours or another down the road. I liked your small town dealership feel and her as a salesperson better so we went with you even though the other truck had more options that we wanted..Unlike the other place she cared what we got in | Read Full Review
    8/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kelsey Hart
    My second time there, and it was better than the first, which was great as well! Everyone I spoke with had outstanding customer service!!! I was super impressed, and being in a sales industry myself, I tend to be a tougher judge. Great experience, and I'll definitely be back, again!! | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ SHARP1973
    They were so nice and helpful and greeted you you with a smile on their faces | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ mark_furrow
    Rob Howard was absolutely the best car salesman we have had. He was so polite, respectful and accommodating. He went above and beyond to ensure we purchased the vehicle we wanted. Rob is management material due to his drive in being customer oriented and his honesty. Rob made our visit a pleasant experience. You would have to meet Ro | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ B.mosiello
    Joe went above and beyond. Kyle was fantastic in his communication with me. That had everything done promptly. As good as it gets. | Read Full Review
    8/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ ftworthmom778
    Roger Williams Dealership is the best we’ve ever used. They always put the needs of the customer first. From. Sales to service we wouldn’t go anywhere else. | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bcbg
    They are always so friendly! Leland always communicates what is going on and always gets what I need done in a timely manner. I also love their pick up and delivery service! | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ jonahs81
    Easy car buying experience. Not too many back and forths. I didn't have to spend all day at the dealership either. | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dom
    Zach and Branson are phenomenal and highly recommend this dealership to anyone that is looking for a vehicle. | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ David Woodham
    I’m not big on having to go to the dealer for service but my most recent experience was painless and my service writer, Juan, got me in and out without delay. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Celeste Jarrett
    Great people. We bought my car with no issues. Good price. Lanny took good care of us. Ask for him. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Naomi Shreve
    Super easy online scheduling and check in, got in and out in under 40 minutes. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ corvetteron
    I have purchased two Rams from great salesmen taking less than 2 hours each.Lealand is very nice in the service dept. The Dealership seems very clean. I have no reason to go anywhere else. Both sales people no longer work at this dealership. | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michal
    I purchased my 2018 Ram 3500 from Roger Williams brand new with all the typical dealer promises. "come in for service and we will place you in a loaner car anytime." I also purchased the extended warranty that has the 100,000 mile limitation. Not once have I gotten a loaner and now on my last visit I was told by my service adviser Le | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ SIMPLECOW
    Zero games. If you're looking for a dealership that won't give you the run around or try to sell you something you don't want, go to Williams. I was let down by two other dealerships, both of which changed their tune after I had already contacted Michelle. We will definitely come back for the next vehicle, assuming the wife still wan | Read Full Review
    8/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ CLINTDOBBS67
    Easy in and easy out, no problems. Straight to the point with the recalls to be performed. | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nancy Campbell
    Quick service kind and considerate staff | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ aliciabenet11
    Kyle was nice and professional. The lady at the cashier desk was not. She was rude, did not say a single word until she gave the amount due. When we told her it was covered under warranty she got Kyle but still never said a single word to us. Very rude and disrespectful. | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ hgchandymanservices
    The buying process was easy and painless with the help of Garrett. Will be recommending to anyone looking the purchase a vehicle. | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ adam.brewster
    I switched to Roger Williams because I was unhappy with the service from Moritz. I could drive across the street to Moritz or take my entire fleet to Roger Williams which is a 30+ minute drive and I choose Roger Williams hands down. I mainly go to Roger Williams because my service advisor Leland is such a great guy and I know that I | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ wolfen03
    Great place, clean and inviting. I definitely recommend this dealership. Straight forward process and feel like we got the fairest deal. | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ryan Pickard
    Went in for an oil change got me in and out in no time. Just make sure you get there before 5:30 pm for an oil change. Friendly staff | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Brian Schor
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Normal Nelson
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Brent Hardtner
    Service department. Thank you for responding. I had already reached out to Joe prior to this review. He basically called me a liar and stated he would investigate and call me back, to this date he has not. | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Trevor Rabke
    | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ CAYLEYCHEYNE
    We truly enjoyed working with Dom, and Pete as well, they made my first new car buying experience so easy and stress free. | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ trishrutigliano
    I had a great experience for my first oil change and tire rotation! Easy scheduling and quick service! | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ ogbobbyramirez22
    The whole process was easy and amazing.Will definitely be recommending to anyone looking to purchase. | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Keeg40
    Katy was fantastic throughout the whole process! Could not have made it easier for my family! | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ BSNELL79
    Our salesman Pete was great. He knew everything about the truck and he was a pleasure to deal with. The sales manager derek did his best for us to get us where we wanted to be and the finance guy Ryan was super knowledgeable and easy to talk to. They got us done in a timely manner and we are satisfied with our truck deal. It was a gr | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ lackey0
    waited 2 hours and was then told that the state inspection could not be done because of faulty equipment. After that it took another two hours to get my oil changed. | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bingalsbe
    Great service & very friendly They were very prompt waiting on me when I got & got right to my vehicle | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ bhamilton12
    Had Saturday morning appointment. Service was very quick, and employees were very nice and efficient. BUT Drain plug was not tightened. Oil leaked until I had it fixed. | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Wanda Leslie
    Awesome | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ elozoya77
    Fast but expensive and left my wires out inside the truck. Didn’t explain why radio was not working after battery installation | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ shawn.carter
    Had my truck for 5 weeks and could not hear a tick that sounds like an exhaust leak. My service advisor Juan heard it when I pull in the dealership and I did a test ride with the mechanic that heard it as well. After 5 weeks they came to the conclusion my truck was normal with nothing wrong. The tick continues to this day just like i | Read Full Review
    7/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ TWILDER13
    McKenzie has great customer service skills. She explained in detail the work to be performed. She is very pleasant to work with. | Read Full Review
    7/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ firefighter8194
    My vehicle came back in for a make up detail job and to check a seal on the windshield. It was there five days. I had a loaner but I was needing my truck. I was told the glass contractors were delayed. | Read Full Review
    7/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Maria Daniels
    My husband and I went and got great service to begin with and we found a truck we wanted and all we needed was the sales person to come in and get the new paperwork together and call my husband to go get it. We had our own financing and it was a done deal. The sales guy and my husband hit it off because they were both in military. No | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Craig.v
    Fantastic service from start to finish. Fair and easy transaction. Family atmosphere. Third vehicle purchased. | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ sirchrisshores1
    Wonderful experience for me and my granddaughter Katie was great made everything easy my granddaughter gave her a big hug before we left I was dreading going to a dealership because I'd always heard about high pressure sales people I didn't experience any of that it was fun | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ sirchrisshores1
    The sales lady Katie made the whole experience fun for my granddaughter and me. The finance team was great very friendly I would buy another from them | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ agentbrandyhart
    Rob and the whole team at Roger Williams were very helpful and got me on the road in my new Jeep in record time! I’ll definitely be back for my next vehicle purchase! | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joshemeterio
    They where very Helpful in sales, polite, and a very smooth process and purchasing a vehicle | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ tiffany.piepkorn
    Michelle was fantastic - she got me in and out in less than 1 hour - that's a record! | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ drsheilanixon
    My vehicle was leaking oil all over our garage floor after I had the oil change. I came in the next day because of it. Also all the service issues that we have had worked on, we are still having issues with. | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ HOLLIE5510
    Great service. Definitely a great experience. Thank you as always. The staff is the best. | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joe Kovach
    Leland is a great gentlemen who provided excellent customer service, follow up and professionalism from start to finish. Thank you sir and it was a pleasure working with you, look forward to working with you in the future for any service needs! | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ GMH
    Service team bent over backwards to ensure my satisfaction. The pickup and drop off is a game changer. | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ allenjd1941
    Have always helped me and seem like friendly service coffee could be a little better | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ BULLIEBUDFAN
    The only issue I have is that my credit score was incorrect so I’ll have to get it refinanced with the correct score shoulda been caught by finance guy and corrected attention to detail instead of pushing through as many customers as possible need to look after your customers because they will buy other vehicles other than that every | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jason Leicht
    They did a great Job installing airbags in my 1 ton. The work was neat, tidy and done when they said it would be. Very pleased | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Lerae Burton
    Provided EXCELLENT service and great staffing!!! Thank you so much!!! | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Tracy Sharp
    They were very helpful | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Joe Kovach
    Leland is a great gentlemen who provided excellent customer service, follow up and professionalism from start to finish. Thank you sir and it was a pleasure working with you, look forward to working with you in the future for any service needs! | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Richard Campbell
    Roger Williams does an excellent job of taking care of the customer in sales or service. Very friendly as well. | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ nelda.walters
    Friendly service advisors, service finished quicker than advised it’d take. An overall great service for my truck. | Read Full Review
    7/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ karenshedd616
    Had the most wonderful experience!! Our salesman Branson Gilley was an absolute dream. He is so friendly, patient and knowledgeable. Manager Zach was wonderful to work with also. Such a calm, positive presence. Thank you for giving me my dream car!! We will be back for future purchases for us and friends and family. | Read Full Review
    7/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ 9110
    Excellent experience, Kyle was very, very helpful and respectful. He went out of his way to make sure my truck received the proper care according to the recommended service | Read Full Review
    7/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ patdoug54
    2 hours for an oil change at 8:00 in the morning is too long. | Read Full Review
    7/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ fr8242
    This place is absolute joke. Were told that the wait would be two weeks for our vehicle to even diagnosed. I understand backlogue, no problem there. We were told that we would be called when the problem is found. We heard nothing, we called several times with no call back, or answer so I went up there. 8 people standing around a | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Brent Hardtner
    Service department. | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ jbzig2539
    Roger Wiiliams has great service and a very friend staff. . I recommend them to anyone | Read Full Review
    7/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ DIZZYTIGER09
    Service department cuts corners left and right. Does NOT fixes or takes care of whatever issue you have with your brand new vehicle. | Read Full Review
    7/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ TEKO1
    I like coming there for our truck. I have dodge to that I have brought here for every service and never get coupons. | Read Full Review
    7/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ peeweecray
    Leland always gets our service and warranty work done thoroughly and in a timely way. | Read Full Review
    7/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ evettemnewman
    Absolutely STELLAR! I’ve bought several new vehicles, I’m SWF and was treated with more respect and compassion than ever before!! To top it off, when the vehicle was delivered, classic rock was on the radio!!! Start to finish exemplary service. Thank you all!! | Read Full Review
    7/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ lakehouse427
    Been using Roger Williams for years and they have always do amazing work and getting us in and out really fast. | Read Full Review
    7/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ bruce56
    The whole experience from top to bottom was absolutely fantastic. Responsive, respectful and knowledgeable. It was a complete pleasure. | Read Full Review
    7/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ K Allison
    All off the staff members, were very polite. They got me in and out very quickly. I had a 7AM appointment and was walking out the door at 7:30AM with an oil change and tire rotation. | Read Full Review
    7/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ JMILLER1995
    Fast reliable service with excellent communication and follow up. I trust Roger Williams with all my vehicles | Read Full Review
    7/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ roybenner2
    Joe, took in my truck and the work was done correct and the truck was ready on time. | Read Full Review
    7/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jessica Ellis
    | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Troy Cooksey
    Great place to do business | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Greene
    | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Jane Vaughan
    Well organized and friendly. A pleasure! | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ martyemaes
    Whoever did the oil change on my truck did not tighten the drain plug. Fortunately I went home and did not drive my truck. The next day I went to check the mail and saw oil leaking from the drain plug. Not good! On Monday I called the service dept. and spoke to Ron who sent a technician out to tighten the drain plug, top off oil and | Read Full Review
    7/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ hectorcars
    Real nice very clean an the salesperson was direct n straight with me .. I get ther and everyone was ready to help .. thank you | Read Full Review
    7/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ KKSNEED
    JJ Williams made my buying experience not only painless but pleasant and super easy!! Everyone at Roger Williams is a pleasure to work with. | Read Full Review
    7/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Debbie Freidell
    Great service! Finally, after a few years of very questionable service and long wait times and iffy repairs. We thought we would try one more time. Yes! New employees that replaced some bad ones. Thank you! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Thomas
    The best dealership experience I have ever had for both purchasing and service! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Megan Woods
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Joey Torres
    Domeniq Parker helped me when I was online shopping. Found the car that I wanted and domeniq had it delivered to my house less than 24hrs of my purchase. Very professional and kept me notified with every detail throughout this process. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ mike finstead
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Stacy Kari Laminack
    From the first tone we set foot on the lot until we took delivery of our Ram, Michelle was amazing. There was never any pressure. Just helpful facts. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ maxwellkn10
    Great staff and we are always well taken care of. McKenzie is the best advisor! | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ sierraalaniz
    the people from the dealership were very helpful and made everything quick and easy. i would go back in the future if needed. | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ KRISTYSHEIKH
    Repair came in under budget/estimate and was completed in less time that I was originally told it would take. | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ obar0613
    Waited over 3 hours for an oil change, no update was ever given, panel behind car door handle popped off, was supposed to be called by a manager, never was, was supposed to be called when the replacement part came in, never received any phone call. | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ randallbrann
    Awesome A very good experience excellent work and treated me nice my vehicle was returned to me clean, and everything I wanted done was done correctly | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jeremy Yeager
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Randy Smiley
    Always friendly people who all seem to enjoy what they do. Never had any problems with sales or service. | Read Full Review
    7/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ kris111s
    Staff is always friendly and helpful. Way too long of a time to get oil change. | Read Full Review
    7/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ ccstarling
    Domeniq P and Ryan T made the whole experience wonderful! They were very knowlegable and professional! | Read Full Review
    7/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ CRAIG89
    Low pressure. Got me a better finance rate than the 'special' rate Chrysler offered at the time. | Read Full Review
    7/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ jsfletch60
    They were quick to get my vehicle serviced. They were friendly, cheerful, polite and informative. | Read Full Review
    7/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ BULLIEBUDFAN
    The salesman John was very helpful in getting everything submitted and answered all our questions helped with changing over vehicle very good to work with I recommend him to anyone wanting to purchase a vehicle we love our new Jeep thanks | Read Full Review
    7/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Duane Ross
    | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Talltailstransport
    Service department needs help. I just had my truck in to change my oil and filters. My cab filter was shaved in folded over. It worthless the way it was put the filter in. It makes you question if the service was even done. This was not the first time it has happened. Its seems that each time I go in for anything it just gets worse e | Read Full Review
    7/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ terryharkness
    Leeland is great to work with. He is honest and gets you taken care of as quick as possible. | Read Full Review
    7/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ stefanwsimpson
    Great service. Fast and easy to work with. Wouldn’t talk my vehicle anywhere else. | Read Full Review
    7/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ BLANTONJOEY47
    I had an overall good experience. When paying at completion, the usual cashier had taken off, and there was some confusion as to who and what was next. | Read Full Review
    7/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ GERMANCOWBOY13
    Nice people, courteous, shop is clean, very accommodating on courtesy ride, butgrossly understaffed in the mechanic dept. Took 9 days to diagnose my defective battery. Sad. | Read Full Review
    7/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Thomas Roben
    Always caring and patient and interested in helping solve the problem. Leland Gorrel is probably the best example of this service department. | Read Full Review
    7/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Roderic Woods
    I dropped my truck off for an oil change. Before I could check my email, they were finished with the oil change and a wash job. This is the type of service I expect and Roger Williams and his team met all expectations. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Candi Harris
    Great customer service and I was in and out very fast | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ hunterhux
    Great customer service. Katie worked non-stop for 2 days to get me the perfect truck and the perfect deal! She though of and took care of absolutely everything! We never even stepped foot in the dealership. Absolutely the best car buying experience I have ever had. Will be a repeat customer!!! | Read Full Review
    7/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ cjhux
    Unbelievable Customer Service! Hands down best car buying experience we have ever had! Katie Lansford will go the distance to get you the perfect vehicle at the perfect price! Will definitely be a repeat customer! | Read Full Review
    7/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ hunter hux
    Unbelievable customer service!!! Hands down the best experience ever to buy a car. Lucked into working with incredible sales person Katie Lansford who worked so hard for us and in basically 2 days time had everything lined up for us to complete the sale. Kept us up to date with progress coming out of service since it was a used ve | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Carolyn Hux
    After weeks wasted with a dealership in New Braunfels, Katie Lunsford with Roger Williams in 2 days of communication found the perfect truck and made the perfect deal for us! 2 DAYS! And we never stepped foot in the dealership! Customer service like I have never experienced before! This girl will get it done!! 100% recommend making | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Lovelylouise29
    This was my first time coming to this dealership. My sister Barbara Solomon and Mrs. Patty Williams was at the dealership saw a purple and white golf cart. Saturday I drove to Weatherford to look at the golf cart. In the meantime my car had a code to come up saying that the engine was running hot. I spoke to Cody looked at the golf c | Read Full Review
    7/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ken Musgrave
    On Saturday, the dealership service department was able to correct 2 out of 4 of the recalls on my 2500 that had been pending for months. The 2 remaining recalls will continue pending for the unforeseen future. Regarding the defective control monitor effecting all functions of the vehicle (heating, cooling, navigation, radio, etc.) | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ benrubel33
    Very friendly staff. Nice clean environment. they got me in and out and addressed everything. the cashier was great, she was determined to grab a trash can and help me clean out my truck. Where do you get that kind of service?? Thanks yall | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ jd2man
    I have always gotten great service from them, and it showed with the ease of purchasing my new vehicle and I expect to have many more chances to deal with them and receive the same outstanding relationship with them | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ jmh.hamilton
    This dealership is friendly, does service in a timely manner, very attentive, and courteous service. | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ antronbrown599
    Good customer service . Very nice car n trucks. Pete was very helpful . And I highly recommend there services to others | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ken Musgrave
    | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ John Dewbre
    Great experience! | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Ferriman
    Michelle Coursey is absolutely the best salesperson we have ever worked with. She is super friendly, hard worker and we highly recommend her to everyone we can. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ sewschroeder
    The only thing they forgot to do was reset the oil filter this time, and the fuel filter the last time I was in. | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ dennisdemas
    All work done on time as promised. Service writer was courteous and knowledgeable. Would recommend this dealer. | Read Full Review
    6/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ben Rubel
    The service advisor was very nice and friendly. Met me at the truck right on time for my appointment. Took care of it and called when the work was completed. The cashier was awesome! She is what every dealership needs. Was very helpful, smiling, made sure everything was taken care of. She even brought a trash can and insisted on help | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Travis Wilson
    Great service, nice friendly staff. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Ron Hentschel
    Great dealership for Servicing your auto. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Mike Williams
    Just Purchased a RAM 1500 and the process was Extremely professional and organized! Their finance department was second to none. I don't think it's possible to have a better buying experience than what I had. Thank you Jon Johnson and the Williams Family Mike | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Tom Risso
    Far away from home (Charleston SC) ... Truck AC down... major component failure. Temperatures were in the high 90's! Leland Gorrell and the team had me up and running in short order. He kept me up-to-date every day with the progress. Thanks Team! Wished the guys at home were more like you guys! Thanks again! Tom | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Sung Shine
    I love, love, love my new car! Domeniq was the best and made the process simple and easy. I will definitely be referring everybody that I know to this location. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ BULLIEBUDFAN
    Had my oil changed they told me I needed a battery for $489 they had to boost off several times I declined it I haven’t had any issues starting since I left there been 3 days since and haven’t had to boost it off yet very disappointed in the service dept I’m guessing they get some type of commissions on the sales but that’s just wron | Read Full Review
    6/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ 82wreckem
    I had been on a waiting list for 3 recalls at another Ram dealership for approximately 9 months. I got a letter from FCA basically asking why I hadn't had any of the recall repairs performed. I phoned them and told them that my local dealership had told me that they only receive 1 part per week, and that there was a long line for all | Read Full Review
    6/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Swaterman1234
    My third truck from Roger Williams , Sales Team are great , Special thanks to Cody Johnson | Read Full Review
    6/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ rogersloan87
    Fantastic crew at Roger Williams Dodge. Starts from the top right through sales, and finance. Makes buying a car easy and trustworthy! | Read Full Review
    6/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ John Ross
    Great people. Great customer service. Would recommend | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Tattooed Pegleg
    10 out of 10 would definitely recommend great service great experience | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ highwayhoundstx
    Michelle is awesome. I love the dealership. Everyone there seems to go above and beyond to help. A very friendly family place to do business. | Read Full Review
    6/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ George
    Great service as ususal. Turned my vehicle around faster than anticipated. Adjusted pricing properly as well. | Read Full Review
    6/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lewis Barnes
    In and out fast,quick. Lube , plus truck wash when done Po | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Marla Sheft
    No complaints…. I’m always pleased with the services on my vehicles. I’m a CB long time customer! | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Marie Sebastien
    Service department is fantastic, friendly and efficient ?? | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ dhousemother
    I received great service from the employees of Roger Williams, I’m very satisfied. I will always choose this company. | Read Full Review
    6/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ segross15
    They did a great job servicing my jeep. Very happy with the experience as always. | Read Full Review
    6/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ mrw194664
    Really nice waiting room and the service was great and very fast for me and they got on my vehicle right away | Read Full Review
    6/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ parker7
    They did a fantastic job! Garrett got me in and out quick and made sure that we were taken care of the whole way! Excellent service | Read Full Review
    6/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ CASILLAS123635
    I had great experience. And everyone was helpfull. In every question I had. Made everyth8ng easy for me. Thanks | Read Full Review
    6/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jessica Balmaceda
    So helpful and professional | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Mauldin
    We had a great experience purchasing a new Dodge truck from Roger Williams Automall. Straight forward and honest. Felt good about a fair deal made. Clay was helpful and honest. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Walter Wolsten
    Repaired 3 recall items in a timely manner. Couldn’t be happier | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Steven Gross
    They did a great job servicing my Jeep! | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Gwendolyn Alexander
    Daniel did a wonderful job getting my car fixed. Got it back sooner than expected. Thank you Daniel. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Mark Downey
    Service personnel were great and work was completed in the time frame expected. Best waiting room of any dealership I’ve ever been in! | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ robindean
    As always, very helpful and they will take the time to answer all your questions. Leland , checked my other vehicles to look if they had any recalls and advised me when it would be in and how long it would take. | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ rbeck92703
    Garrett helped me find exactly what I was looking for. He made sure I was happy with the Jeep that I chose and courteous and kind through the entire process. Justin assisted with the financing side of things so that we could adjust numbers to line up with exactly what I was wanting. Great service and I will definitely refer to friend | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ d.ozuna1968
    Staff always friendly, knowledgeable and efficient. Waiting area always clean. Courtesy ride always available when necessary. | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ curtis21
    I worked with Pete and Jon to purchase 2 Rams and all of it was done through email and phone. All I had to do was show up with a check, shake a few hands, digitally sign the contracts and I left with keys and 2 thumb drives with my paperwork on them. Too easy! | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ TXWARNERS
    McKenzie was fantastic in getting my Durango serviced. I will be back again. Thank you! | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ mrsfullagar
    Pretty easy experience buying a new truck. Salesman, Garret, was easy to work with. Ryan in finance was great. Waiting on mats still as promised by them. | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ amber_thomas01
    They are fantastic and truly want you to have a great experience! I will be purchasing again! | Read Full Review
    6/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ jefowler50
    Took my truck in for an oil change. Service was done in a timely manner. When I got home oil was dripping from the truck. Let them know, and problem was fixed in no time at all. Joe (service manager) even came to my house and picked truck up, got the leak fixed, cleaned off underside of truck, and returned it in about an hour. Great | Read Full Review
    6/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ SHAY
    I had a wonderful experience. A women named Michelle had amazing customer service she made my first time easy and understandable. Recommend 10/10! Michelle is the best! | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Robin Knourek
    They did not greet you. Did not tell you up front that they were 10 days out for service, and you are expected to leave your vehicle with them for that time. Didn’t offer to scan your vehicle to see if it a simple fix. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Jim Schroeder
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ jenhentschel
    Thank you to the service department. Leland was a helpful service advisor, very attentive to my questions and requests. | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ jruck1
    Great service from the time I walked in there until the time I drove off in my new truck. | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ travens27
    Every time I take one of my cars Always great service at that dealership thank you Leland | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ rofd1374
    Was promised a rental vehicle when I brought truck in for all my recalls. One not available. Had asked to do oil change and tire rotation as well. On top of that was asked to do a diagnostic on exhaust full see dealer light on dash. They stated be $199 diagnostic they preached that in my head. I go to get truck when done and said all | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ fparkhurst1
    Roger Williams and Jackalope Customs are the standard I judge all others. The sales and service are above par. If you are looking to upgrade or build out a vehicle Sean Tierney at Jackalope Customs has the knowledge, experience and will take the time to make your vision come true at a fair price. | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Shelby june
    This locations customer service and maintenance has gone down hill. My husband took his truck in to get it looked at and they ended up breaking a lug nut off of his wheel. They then told him they would have to order a new one because they don’t have a similar lug nut. Two weeks later and they still haven’t gotten us the replacement p | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ SPACK0037
    Cody was very polite and not pushy. He stayed late to accommodate our schedule. He was very helpful. | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ TOMAHAWKFENCE
    We are always pleased with the service we get. Mc Kenzie takes great care of us. | Read Full Review
    6/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ brockscouts1882
    Service was not what I expected and my truck was returned dirty with grease on the door and body of my truck. Took almost two and a half hours for oil change. | Read Full Review
    6/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Justin Tedrick
    Truly how all dealerships should be! Clear and honest prices, friendly, and knowledgeable! I paid exactly what was posted online. Worked with Rob Howard to buy my truck and I was in and out in 30 minutes including the test drive! I got pre-approved before I came in and they had everything on the tee and ready to drive. Nice car and a | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Dylan
    I would avoid this place at all costs and I’ll tell you why. I’m veteran who came here for an oil change and a tire rotation. I ended up leaving with bad steering and a broken lug nut. The service manager came out and said don’t worry we will order you a new one. I said ok cool, well they put on a spare lug nut they had laying around | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ jillharbour59
    Slow and minimal customer service. Wouldn’t return calls. Finally when someone did answer they didn’t know who to send call to no manager in repair department. Prices are astronomical now & even with extended coverage, why should customer have to pay the difference in labor cost. My husband & I both currently drive diesel Rams. We wi | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ dylan.griswold
    They broke my lug nut during a tire rotation and told me they would order a new one and never did. | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chuck Clark
    Leland in Service is great! Very professional, friendly, and takes care of business without being pushy. We really enjoy dealing with him. He suggests future services but leaves the choice to you. We will continue to use this dealership as long as someone like Leland is there. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ brad88
    Top notch dealership from sale's to service. They have a great team. Always out standing. | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michelle DeAnn Goodwin
    This dealership comes through on so many levels for their clients! This is my 5th vehicle from them! We started with Jimmy who was awesome and now we work with Michelle!!! Absolutely the best salesperson I have worked with. | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ JANAYLHULL
    Everyone was friendly and easy to work with. I would recommend Roger Williams Chrysler Dodge Jeep Ram. | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ ratedr
    Awesome service from this dealership as always, keep up the good work. I plan on buying another car from your dealership soon. | Read Full Review
    6/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ ROBYNPARKERTX
    Great customer service from sales to finance. Good people! Michele was nice and personable. Justin in finance was helpful. Derek was the best, as always. 10/10 A++ | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ wsbriggs0
    Leland was professional and personable. Shuttle back to home was quick. All work was completed as promised. Thank you | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ TIM SCHULT
    Jon Deloney was by far one of the best salesman I have had the pleasure of working with!! Everyone here is friendly and has a smile. Very easy to work with and would recommend to anyone! | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Cory McCormick
    UPDATE!! I had a terrible experience with the service department with Roger Williams about a year ago. The sales manager replied to my review and asked to have a conversation with me. After a brief conversation, I decided to give them another chance. I just got my truck back it works perfectly. They were honest throughout the entire | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ HMCDANIEL36
    There is always some reason that something isn’t covered and always a inconvenience with very little to no care | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ dwarnack
    Dealership was very clean. Garrett from the sales department was very helpful in purchasing our vehicle. | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ POJO.NANA
    Leland Gorrell is your best service advisor! Very considerate and consistent in his job. We always ask for and recommend him to our family and friends. Leland is the consummate professional! | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ adarwin29
    It’s not the dealership that I have high regard for, it is the service advisor (Leland Gorrell) that is phenomenal at his job and goes above & beyond for. | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ njlutgen
    I always receive excellent service in a timely manner when getting regular service for my vehicle. | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ barksdalebrent
    Took care of us as usual. Cody and Whitney made the purchase easy. Roger Williams even came out to say hello. | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ kehrt72
    Great work but back ordered parts have been an issue now and in the past. The supply chain needs some attention. | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ kellymcnees7
    Ordered a new Jeep Wrangler to be built online… overall pleasant experience… all very easy to work with and was a much quicker process than I was expecting. | Read Full Review
    5/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ JULIE.COLE2332
    The process with Jon Deloney was an interesting one as we live in Alabama currently. Our Parents/In-Laws went to the dealership and assisted us in the process of finding a truck for our growing family. Jon became family yesterday as he worked with Mr. Williams to find us the best deal and they did just that. They beat the deal we had | Read Full Review
    5/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ jruck1
    Very friendly people there. From the time I walked in and met Peter. Very clean all around. | Read Full Review
    5/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ robert@hortontx.com
    Great service very quick and responsive. Oil change and tire rotation in 45 minutes I will come again | Read Full Review
    5/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ zbewing2016
    Michelle was awesome. So helpful and informative from our first email interaction. She answered all of my questions, no matter how mundane, and didn’t make me feel silly or too inquisitive once. I will definitely be referring anyone I know who is in the car buying market to her at Roger Williams! | Read Full Review
    5/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ storycs.cs
    Good service, no wait, nice tech’s. We will use this shop in the future.. | Read Full Review
    5/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ BUNNBULLS15
    Service tech ran thew the job didn’t complete job properly. Left tools under the hood and fuel all over the truck failed to check tire pressure as well | Read Full Review
    5/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ yourcabinets2
    Very professional and clean dealership couldn’t believe how fast they got my truck done great place | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ RODSAINT
    Very easy to trade in the old car and take home the new one. Michelle made it easy for us…no pressure! Thanks! | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ preston_parker
    Really great service, friendly people and quick turn around to get us into our jeep. Thanks again! | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ k.a.weber
    The customer representative assigned to our vehicle left the company and no one reassigned his customer requests. We had to reach out to ask for status. When we picked up our vehicle and we asked about the survey and how it would be sent, the person assigned to our vehicle said oh don’t do that to me. It’s in my name now. Overall dis | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ JEFF.LEWIS5151
    Brought truck in for recall work Service staff was pushing 30 k service in excess of 800 A bit high | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ BRAD.LUNDGREN
    Very nice. Employees are very respectful of your time. The dealership is clean and well-maintained. | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ amason.kayla
    I won’t go to any other dealership for my service needs! They’re great and very efficient. Leland took good care of me! | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ ELSIEVHARRELL
    Having an accident is a harrowing experience, but replacing the vehicle was made super easy by Domeniq and your credit department. They worked with me and I am very satisfied with the whole process. I will definitely refer you to my friends. Thank you. | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ artpeoples55
    Everyone was very nice and friendly the work was done in a timely manner very pleased | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ gailmurphy45
    The service writer gave me a committed timeframe and then backed out, it was costing us $400 a day for our horses and my driver. He had promised and two days, but didn’t even get the truck into the shop until Wednesday two days after he promised me, he would get it done. | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ TWILDER13
    My Jeep was serviced very quickly. As usual, Mackenzie delivered excellent customer service. Thank you. | Read Full Review
    5/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ TODDMESSIMER
    Bad customer service bad work corner cutter's slow would not recommend they don't fix it right | Read Full Review
    5/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ gabriellej27
    Realistic time expectations. Very attentive service and staff. No xx upsells. Clear cut receipt with all charges | Read Full Review
    5/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tcranford716
    Always great customer service and the wait is never too long. Some of my favorite people have left and that’s a bummer | Read Full Review
    5/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tony Williams
    Pete was very helpful showing us the vehicle we were interested in purchasing. No pressure, just genuine interest in getting us what we wanted. Justin was equally helpful on the finance side. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ DMARK046
    You send too many emails asking for reviews. All further review requests will be markec as one star. | Read Full Review
    5/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ MISTYSHERROD
    Everything was quick and just the convenience of dropping my car off and have it all handled was great! I highly recommend them! | Read Full Review
    5/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ racer6984
    I have always had great service when I come in to have any work done. Speedy! | Read Full Review
    5/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ mcoverton4
    Michelle is fantastic and great to work with. Would buy from her any day of the week | Read Full Review
    5/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ cannonandsonsinc
    The whole process was quick, application for financing was completed fast & easy. Paperwork was signed. Good experience. | Read Full Review
    5/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ PATANNBASS
    Great place, Prompt service. Leland is the best. He is very courteous and helpful. Always willing to be helpful with anything we have going on with our vehicles. | Read Full Review
    5/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ melrdh86
    Mr Leland is always courteous and kind and timely. I really appreciate his support ech tome I come in. | Read Full Review
    5/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ mrskfox
    Very inviting. Super clean. Well thought out design. I’ve worked at a high end dealership for over 8 years. I was impressed here! | Read Full Review
    5/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ markwardsr919
    Leland and the entire team are always helpful with my vehicle needs. Their process starting with writeup through repair and delivery is very professional. | Read Full Review
    5/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ BROCK.HANSON397
    Great customer service. They dealer traded to get me the exact truck I wanted and had it ready the next day. Very impressive and I greatly appreciate it! | Read Full Review
    5/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ arowlandtx76179
    I was very disappointed at the lack of no communication for my last service visit. I was not advised with any feedback on brake inspection. Although minor after service was completed my vehicle was returned without being washed like the dealer normally does. | Read Full Review
    5/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jess
    Leland was awesome to work with and made everything go smoothly! In the past, things always seemed unorganized when dealing with this dealership but he made it super easy. | Read Full Review
    5/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ jacchris32
    Leland and the service team always to a great job taking care of my vehicle! | Read Full Review
    5/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ gaspks1
    Have been using them for years. Leland and Randall are great to work with. The warranty people are a little slow to react. | Read Full Review
    5/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ NormH
    Exceptional customer service via online and in store! Domeniq Parker was Extremely helpful and maintained constant communication! I live more than an hour away from Weathorford and Roger Williams Chrysler Dodge Jeep Ram and I would happily make the drive again, just for the customer service and full staff interaction! | Read Full Review
    5/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ bhinton627
    Service is so helpful, it’s the best service dealership in town. Been to the others and not real happy, make me always drive a Jeep. | Read Full Review
    5/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ RHOMERUN
    Great place to purchase a vehicle! Everyone is very knowledgeable about all their vehicles and extremely low pressure. Answered all my questions and took time out to answer all my phone calls. | Read Full Review
    5/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ candiharris1975
    I received great customer service and they were quick with my scheduled service. I waited for my vehicle on a Saturday morning and was in and out fairly quick | Read Full Review
    5/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ MKLEINKY
    Michelle was so wonderful to work with! We purchased from Ohio so it was more complicated than if we walked into the dealership. She got us a great car and guided us every step of the way. We are very happy! | Read Full Review
    5/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ jenninefox
    Michelle was great! No hassle, very laid back, no pressure and lots of patience from her. The best salesperson I've encountered! The financing person who we originally met with gave us some financing options we really didn't like and we decided to go home and sleep on buying our car. The next day my husband and I met with a different | Read Full Review
    5/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ dividendct
    Purchasing a vehicle from this dealership was fast and easy. The service dept was great to work with. | Read Full Review
    5/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ DANLYONS33
    Dominiq is exactly what I would expect from a salesman. Straightforward, no pressure, honest and to the point. No hassle. In and out. Wonderful person too! | Read Full Review
    5/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ jwallen444
    The service department is outstanding. Leland (Service Representative) listens and works every issue to resolution. I am always greeted when I drive up, and the service managers and employees are friendly. Simply the best car service department I have visited. Behind the scenes I believe they must have very skilled techs performing t | Read Full Review
    5/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ terryandstarla
    I really should have been told the approximate time for service.when I had made the appointment. I had no clue that it was going to take all day. I had to keep checking to see when the service would be completed. | Read Full Review
    5/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ bhardtn
    No issues. Went in for scheduled maintenance. I was in and out in the time frame I was advised. | Read Full Review
    5/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ AREDJAY
    Great communications with Shawn in Jackalipe, good explanation given of my concerns and his fix! | Read Full Review
    5/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ ntx55texas
    Friendly environment . Service adviser has difficulty with her follow-up. I’ve had difficulty with a check engine light related to the battery for the auto start stop system. This is my second dealership I’ve taken my 22 Ram 1500 with this problem. It’s been in the previous dealership 3 times and no resolution. This dealer ship 2 tim | Read Full Review
    5/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ CHILDERSIV
    My salesman Domeniq was top notch! Made the whole thing real easy . Phone call one afternoon picked up my new jeep next day. The Jackalope guys are a great team aswell! | Read Full Review
    5/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ mh6027806
    If you need your vehicle repaired Roger Williams Carstar Collision Center is the best place to go To get it repaired | Read Full Review
    5/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ KIMPOOLEY
    He was excellent. Answered all our questions about the jeep. And had us in and out without any delays | Read Full Review
    5/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ bsellington001
    I like the facility but there seems to be an issue with having to take my truck in multiple times to resolve an issue. Nice people with good customer service but annoying to make Mutiple visits for resolution. Clean facility and welcoming people. | Read Full Review
    4/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ moericke
    Friendly folks as always. I was in and out faster than I expected. Thanks for the great service. | Read Full Review
    4/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ mcoverton4
    Michelle is awesome. She worked hard to get the best trade-in value and had my new truck in make-ready by the time I arrived | Read Full Review
    4/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kometautumn
    I walked into the dealership, dreading buying a new vehicle after mine was totaled, but Cody made the process so easy and I was out of there Within a couple hours expecting It to be a all day process I would definitely recommend Roger Williams Dealership and Cody Johnson to anyone looking to buy a new vehicle | Read Full Review
    4/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ ethorp96
    They employees are really friendly and very knowledgeable. We always go to this location. Plus we love the coupons y’all send! | Read Full Review
    4/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ BRENTON.MATERNE
    The team at Roger Williams were great to deal with and went out of there way to accommodate our needs. They even passed on a price reduction after we had settled on the vehicle we were going to purchase. | Read Full Review
    4/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ jfortner0539
    Sales was good, but we have constant issues with the service department. Even more disappointing is that when we bought the vehicle here they made a number of promises (backed by marketing materials) about how service issues would be handled but after the sale the service department said we can’t honor those. Worse, our vehicle (boug | Read Full Review
    4/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ commancheriver
    It was perfect. They did not try to feel you out by asking questions.?.like where do you work, or refuse to help you unless you give them your DOB last name as Moritz does. Moritz is 1 mile from my house but I drove to Weatherford Williams dealership to give them my business...Perfect. | Read Full Review
    4/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ DEBMIDD82
    Great experience. Sales team and finance was efficient and knowledgeable. Will be a return customer | Read Full Review
    4/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ CUPCAKES63
    Very efficient .. like that you get free oil changes with new vehicles.. service was good | Read Full Review
    4/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ cece110457
    Roger is the best and Pete was a great salesman. We love our new keep! | Read Full Review
    4/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ seaboardave5
    I have only high compliments with Leland my sevice advisor and how the sevice department worked with me installing my dash in my truck. | Read Full Review
    4/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ us4jl
    Bad Service advisor and actitud I make the appointment 5 days before by your website at 8:am Saturday I arrive before 8am I was waiting for more than 1:45 minutes I ask the service advisor and he tell me that the dealer don’t do appointments by saturday | Read Full Review
    4/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ SOLA Farms
    Brought in truck for an oil change I had 4 free when buying new in 2022 and had 3 remaining. Got done they said it’s $107. I said hold up I’ve got 3 more free oil changes. They tell me they’ve expired after 2 years lol. I go on to ask how oil changes can expire and since I don’t drive my truck much I guess I’m screwed on that??? | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ LIAMBAHR
    Fast and easy process. Great selection of vehicles, and friendly staff. I Would definitely buy here again. | Read Full Review
    4/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lisa Maddux
    This is the place! Great service, great price! I love my new Jeep! Thank you, Katie for making the process such a pleasant one. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ dovermw
    I appreciate the attention I get even when I don’t have an appointment. Thanks. | Read Full Review
    4/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ LISAMADDUX3
    Katie was amazing. So put together, so professional! Pleasant experience and I love my new car! ?? ?? Thanks | Read Full Review
    4/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ amber.patterson
    Always Great Service, everyone is so friendly & Kind! I have a little one I bring with me, employees open doors and truly are so helpful! | Read Full Review
    4/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Cory McCormick
    UPDATE!! Just had the opportunity to work with Kelsie Parker in Pre-owned sales. She was fast and to the point. No wasted time just handled business and got me outta there quick. Really happy with the service and the help picking out the truck. Ask for her if she’s available!! You won’t regret it. They no longer have this used depa | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ dannygilbertpit
    Very good and friendly made the purchase of the truck very easy and enjoyable and very quick | Read Full Review
    4/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ DEBMIDD82
    Put together the sale of our truck quickly and efficiently. Financing was an easy process. Enjoying our new truck. | Read Full Review
    4/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ KEVIN.ARTERBURN
    Oil change went smooth but service tech broke my glove box dampener. 2nd time this has happened. Will not buy anther cabin filter at the dealership. Service is going to order the part and mail it to me so I CAN INSTALL. | Read Full Review
    4/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ ryan.hancock
    Super easy, great people honest people. Coming back to Roger Williams for the next vehicle. Michelle and Justin were great! Thanks for the referral Jessie! | Read Full Review
    4/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ BRENT46
    Worst service experience at a dealership that I have ever been involved with. Every step of the way there was another misstep in communication. It started with me being told several times I did not have extended warranty when I did. They had to contact finance to determine that I did have extended coverage. It spiraled down hill from | Read Full Review
    4/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ tamraclaire
    I brought it in for an issue and they tried to “find” the issue and never contacted Jeep service center to see if there have been others like it!! So it never got fixed and I took it elsewhere after $880!! | Read Full Review
    4/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ TURBORYAN2013
    Great place to get service and a great team of coworkers I work with great customer service | Read Full Review
    4/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ don87
    I picked up my jeep on Friday afternoon and noticed a clicking sound that was not there when I left it for the oil change. So now I need to find time in my busy days to return and have them check out what happened. | Read Full Review
    4/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jenny Aldridge
    I bought my Gladiator here almost 3 years ago. It's been a great truck without many issues. A couple years ago I made an appointment with their service department for a recall because my front shock started leaking almost immediately after getting my truck. The service department called me and advised I wait to get it fixed becaus | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Douglas Holt
    | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Krystle Rios
    | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Leroy Stokes
    | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ n.crutcher
    Leland and Sean make this dealership! Great men to work with on my Jeep. Can not Thank them enough! | Read Full Review
    4/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ m.crow.tx
    Friendly and courteous. Service is good although I had return the truck do to warning on a service I had done | Read Full Review
    4/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ joseph.mcnally68
    Dealership service department is very professional and honest. All of the facilities are very clean and well maintained. The only concern I have is the constant turnover of the sales staff and their lack of knowledge for the cars and trucks they sell. | Read Full Review
    4/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ trevajordan
    they did change my oil as requested but when I dropped off my Jeep they asked if I would like them to wash it before I picked it up and I said yes, that would be nice. Once it was ready no one called me, I called to find out the status, was told it was ready. When I got there they had to find my Jeep and it had not been washed, kinda | Read Full Review
    4/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mike 0430
    My wife and I appreciate the team at Roger Williams car dealership. Michelle, Derek and Rob were most helpful. We even got to work with Roger Williams on our truck trade. | Read Full Review
    4/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ morrism64
    This dealership has done a great job of of making the buying process simple and easy. | Read Full Review
    4/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ merino-undated
    Not much to say, it went as expected, no issues at all, Josh was great. | Read Full Review
    4/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ stephen.ogburn
    Roger Williams CDJR Service Center is always a pleasure to work with. McKenzie is always happy to help and provides full and detailed information so I can the proper decision regarding my vehicle and money. I appreciate the professionalism and the down to earth attitudes of the service department. | Read Full Review
    4/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ austin.gregg817
    Communication could not have been worse. I was chasing answers and an eta the entire time. Workmanship seems to be great but getting ahold of the service advisor or getting a call back after I was told I would get one was next to impossible. I had to show up a few times because they would not call back. It was a fleet truck and I can | Read Full Review
    4/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ bobbycurry56
    Service manager was very helpful and nice. Explained what service was required and what it cost | Read Full Review
    4/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Paul Bowlin
    | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Michael Kruger
    | Read Full Review
    3/31/2024 12:00:00 AM | Google
  • ★★★★★ chesty_p
    Great service! The work was quickly done. I would definitely recommend them to anyone! Outstanding | Read Full Review
    3/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ IVEYT04
    Easy online appointment scheduling. Friendly staff and quick service. I was completely impressed with my whole experience and the reasonable prices! | Read Full Review
    3/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ elliott.brian
    Michelle my sales person is the reason I come to Roger Williams to buy my trucks. | Read Full Review
    3/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ groundedcowgirl
    Does not return calls. No sense of urgency. Vehicle falls in black hole from the day you drop it off, to the day they finally notify you that it is ready for pickup. Once vehicle was returned, Body work was satisfactory, but overspray from paint is all over bed of truck. Truck had black shiny rhino liner that is now cloudy and dirty | Read Full Review
    3/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ miguel.delgado1482
    Lealan gorrael is a great person as a dealer worker he is the best on my helper | Read Full Review
    3/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ bret7
    They are the best!! We have bought six vehicles from there since 2018. Always a great experiences. | Read Full Review
    3/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ drshaw.5555
    The people were friendly and the wait was shorter than anticipated. And my Jeep was washed to top it off. | Read Full Review
    3/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ mcmillan.trae
    Michelle was incredibly helpful, kind, and attentive. Made the entire purchasing experience easy and seamless. Would highly recommend her and this dealership | Read Full Review
    3/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ dgleblanc
    Juan was great to deal with. He serviced vehicle and had it completed when promised. | Read Full Review
    3/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ debrasmith
    Great team, and great dealership. Avery always greets you with a smile and helps in any way she can. Michelle Coursey is a wonderfully attentive salesperson who made sure I got exactly the car I wanted! The entire Williams family is always so great to work with. Shout out to service guys who always take care of me…Ray Wolfe, Robert P | Read Full Review
    3/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ alexwalters08
    Quick service. In and out in about a hour with a oil change and tire rotate | Read Full Review
    3/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ GREGWILMORE
    This has been my best experience with any dealer! Even if a mistake was made they will let me know and fix it correctly! I throughly trust their service department and the service manager! Keep up the good work! | Read Full Review
    3/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ira Earle
    They were quick. Has me in and out for a recall in under an hour. They even took the time to look and see if my trailer lights problem was a quick fix or not and sure enough it was! | Read Full Review
    3/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ David
    Leland Gorrell is the absolute best! Brought my 2023 Ram in with noise coming from a front hub bearing. I knew that they were swamped with work in the shop, but he got my truck checked in and said he would have it back to me in two days. And that is exactly what they did. These guys are great! | Read Full Review
    3/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ IMERCER1953
    All went well except I was charged $90 this time and was not charged anything the time previously. | Read Full Review
    3/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ KDEL5005
    Sean ensured that it was done correct. The staff was very helpful. Appreciated them all. Very happy with the results. | Read Full Review
    3/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ teddist2018
    Leland Gorrell is an outstanding service writer. His personality, knowledge is impeccable. Leland makes you feel like you are his only customer, and always keeping you informed of the status of your vehicle and ensuring that your experience at the dealership is nothing but the best. | Read Full Review
    3/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ IVY.HEAD
    good service did not finance car helpful with deliver of car car was clean, gassed up and good to go | Read Full Review
    3/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ codykersh
    It was great! The guys was awesome and took very very good care of me and my truck. | Read Full Review
    3/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Craig K
    The service dept is very difficult to work with. I made an appointment, but when I showed up on the day, I was told they were two weeks behind and to come back later (again, told after I showed up and they didn’t call me). When I finally dropped my vehicle off, they didn’t address any of the issues I called out. | Read Full Review
    3/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ micabeast1
    Great dealership to do business with. Friendly and professional. Easy and fast transactions. Great selection of vehicles as well. | Read Full Review
    3/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ GEORGETHEMECHANIC75
    One of the best Dealers to go to. Very clean, friendly, and helpful. Leland is my advisor and he is the best in the business. | Read Full Review
    3/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ pletchworth3
    Michelle and everyone else was great. Very helpful and friendly. Everything went quick and smooth. Went above and beyond to help me! | Read Full Review
    3/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ cboyken
    Timely Professional Service...Ok requiring a dissertation is unnecessary and takes my time which is valuable! | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Markdowney207
    Dropped by to get re-torque on lift kit installed about a month ago. Performed the task while I waited as well as flashing my computer for my new Mopar steps. Work done quickly. Sean also did some research for future work on my RAM. | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ ADRIANNE
    Leland took great care of my vehicle and got the tire repaired on my vehicle quickly! | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ kardoog
    L service was very fast and service advisor met me at my car and was very thorough. Very satisfied and will continue to bring car in for all service and maintenance related issues | Read Full Review
    3/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ DON.MOON2018
    As always the service was excellent. Thanks to Ray and LeLand for getting me serviced on a Saturday so I could get on the road for work. Best Regards, Don Moon | Read Full Review
    3/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ txgamecocks
    Great and quick service. The Jeep was ready quicker than that time we were quoted. | Read Full Review
    3/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ jeffgarrels
    I have used RW over the last 6 years with several vehicles, spending thousand of dollars. Unfortunately the level and quality of the service department has regressed. In my opinion the service techs and manager/Ray are the root issue. The last visit they had my vehicle for over 3 months. Very poor communication. Would recommend to th | Read Full Review
    3/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ SCAMERON1236
    The dealership personnel were very friendly and helpful and knowledgeable. I was treated very good | Read Full Review
    3/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ David
    Brought my Ram in for an oil change. Was told it would be an hour, but it only took them 45 minutes. I appreciate that they always deliver your vehicle to you with a fresh car wash. | Read Full Review
    3/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ younghughes8586
    Ray, (service manager is excellent). Every time he tells you something. It’s completed. In a timely manner. Trust him with both of our Roger Williams Jeeps. | Read Full Review
    3/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ chiarellipatti
    Service manager knowledgeable and quickly responded to all questions and concerns. Job was done quickly | Read Full Review
    3/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ larryjfield
    Always great service , timely excellence and cheerful interaction is the norm for Roger Williams dodge. | Read Full Review
    3/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ kathykodak
    The customer service is outstanding. I can usually get an oil change on my lunch hour. No appointment is required. | Read Full Review
    3/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ BOOGDUDE1209
    The service team at Roger Williams is great. Leland makes it easy whether your having a repair or just getting the oil changed. Always keeps in touch and let's you know when it is finished. Quick, easy and high quality. Thanks | Read Full Review
    3/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ marla.rr.ranch
    Michelle Coursey was just wonderful! I haven’t bought a new car in 10 years and she made the whole process seamless! Justin in finance was excellent! | Read Full Review
    3/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ CHERYLMAC924
    We loved our salesperson. Katie Lansford was wonderful. Thank you so much for the great treatment. | Read Full Review
    3/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ TRENTTJ66
    My experience at Roger Williams CDJR was outstanding. I would recommend them to everyone! Definitely! | Read Full Review
    3/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ bro_man2002
    They seem to be short handed, although the employees they have do a great job! | Read Full Review
    3/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Morgan
    Roger needs to pay back his PPP loan and stop being a welfare queen. You borrowed it Roger... pay it back.. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ kgarvin1520
    Service was excellent and very efficient. Had me in and out in a quick amount of time. Walked me through the steps and even washed vehicle. | Read Full Review
    3/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ diamondPbuilders
    Leland has always taken good care of me when I bring any of my trucks in. | Read Full Review
    3/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ cmstevens519
    The team always does such a wonderful, quick job working on my car and make it an enjoyable experience | Read Full Review
    3/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ benbonevans
    My experience with Roger Williams was great time wise and service was good Excellent job. Well done. | Read Full Review
    3/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ rich
    Excellent detail and communication-prompt and friendly service is important to me. they always find ways to fit me in their schedule. | Read Full Review
    3/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ paul@apfoodsales.com
    Leland went above and beyond Thank you for assisting us in a not ideal situation | Read Full Review
    3/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ pmcgettes
    Prompt and courteous. Leland Gorrell is always attentive. I will continue to use Williams dealership | Read Full Review
    3/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ smrshootist
    Definitely one of the best dealership around, they will always get my business! Top knock. | Read Full Review
    3/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ sergey.mironyuk99
    The people at the service center were all great. The team was really friendly and communicative My truck was done quickly once the parts were ordered. | Read Full Review
    3/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ kellygrafton
    Took care of me despite 2 trips for something left undone. Long wait time for recall part not dealer problem. Dealer had one in stock of not being called on waiting list. | Read Full Review
    3/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ atilio.zavala
    I din’t buy my truck at Roger’s but I keep coming back because the service is excellent. I want to stay at this dealer, you’ll are great. | Read Full Review
    3/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ jubiejazz
    Juan was absolutely fabulous. He was through, kind, and very knowledgeable. I could not have asked for better service! | Read Full Review
    3/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ JIMMERONEY
    I've done business with Roger Williams for several years. I've found the easy to do business with and very accommodating. | Read Full Review
    3/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ atilio.zavala
    Vehicle service is great at explaining what needs to be done on my truck, that’s why I keep coming back | Read Full Review
    3/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ nshaledo
    Domeniq Parker was my sales rep and was knowledgable, courteous, and very helpful. Roger Williams was in the dealership that day and was personally engaged in the sales process. He went above and beyond normal expectations to make the deal on my Wrangler. | Read Full Review
    3/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ JLDOUGLAS1179
    Leland is our normal advisor. He always goes above and beyond to take care of us. He’s hands down the best advisor we have used. | Read Full Review
    3/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ janellemosiello
    My service managerRay Wolf is incredibly responsive, caring and professional. Thank you for looking out for our best interest | Read Full Review
    3/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ fparkhurst1
    Roger Williams has earned my trust over the years and I would not trust anyone else with my vehicles. | Read Full Review
    3/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ pilotbrian
    Took almost a year to get my truck scheduled for recall work. They never called me to bring my truck in…. I had to constantly call them to try and get my truck scheduled. I even added extra cooling system flush so it wasn’t just warranty work. They gave me my truck back dirty….. every dealer I’ve ever been to at least washes the truc | Read Full Review
    3/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ JHAPPE06
    Cameron was really helpful from the beginning and all the way through delivery. He showed me several models and options until we found the one I wanted. | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ cbday1982
    I was very pleased with my service. Leland was my service advisor and he is very helpful and knowledgeable. He goes above and beyond for his customers. | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert Johnson
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    3/9/2024 12:00:00 AM | Google
  • ★★★★★ dontraffanstead
    Jeff was great. Didn't like having scratches on the vehicle after they washed it | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ crigert
    Oil change was accomplished quickly. Why 15 word minimum? It's not a high school essay. | Read Full Review
    3/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ JHAPPE06
    The sales rep, Cameron Vannatta did a great job showing me multiple vehicles and options, and personally delivered the vehicle to me at my request and helped me get set up on the App. Great service. | Read Full Review
    3/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert Johnson
    Tyler at Roger Williams is the best! I wanted a very specific truck in a specific configuration and with certain upgrades which is not very common. Tyler went out of his way to put me into the EXACT vehicle configuration and trim I was looking for. His communication was excellent and he kept me in the loop every step of the way. Bi | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Serge M
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    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Serge M
    Came in for some recall work. Best service dept. I’ve ever worked with. Jeff was my service advisor and he did a fantastic job. There was quite a bit of work that needed to be done over a few days and Jeff was very communicative the whole time. The customer service here is top notch | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Markdowney207
    Great service and people. Exceeded my expectations. Convenient, timely and great value for parts and services | Read Full Review
    3/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ hrspwr236
    The service was average and no real complaints other than waiting a couple weeks for parts to come in which is not the dealers fault. Giving a poor rating for the fact that my all 4 of my wheels where scratch in multiple areas around the lug nuts for the tire rotation with one of them having a large gouge. Normally wouldn't mind as m | Read Full Review
    3/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ lhowerton
    Great internet sale! Great website made it so easy. Wonderful customer service. Rob Howard was great. | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ darlene7
    Great job as always. Juan is an excellent service advisor. Detail on vehicle looked GREAT! | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ jbdeleon50
    Best place to bring my vehicle for any kind of service or maintenance. Highly recommend. | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ rastuckey
    Great Service Great Service Great ServiceGreat Service Great Service Great Great Service Great Service Great Service | Read Full Review
    3/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ rcook4
    Great Service department! Can always depend on my service writer! Work was done on time! | Read Full Review
    3/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ usaftd92y
    Juan is outstanding and I will returning for all my Rams needs. Huan made the transaction seamless. | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ JAMES.MURPHY
    Excellent! Michelle Coursey was also outstanding. Fast and Friendly service I could not have aksed for better care for my Ram Truck! Thanks You! | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rsuesserman
    Terrible experience, told there was shaving in motor and needed a new ibe for 12k. Towed to a different shop and they found the #5 valve spring broke. Cam and lifters are fine. No sign of shaving. How can you see shaving when you only took the intake off. They are trying to scam people. So sad to rip people off like this. | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert Suesserman
    Absolute terrible service, took 2014 truck in and wasted $400 and they only removed the intake and said they saw shaving and motor blown. Towed to a real mechanic and found #5 valve broke spring. Thats ut, they quoted $12k, total crooks. No shavings, cam is good, lifters are good. Beware. | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Shane
    Great Service advisor that did his best to get my vehicle serviced as quickly as possible. | Read Full Review
    3/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ ddlbell
    We have come here for years for my Jeep service. Always great service and employees at Roger Williams Service Center. | Read Full Review
    3/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ clcrestoranch
    I have called you people over and over telling you I do not have a Dodge or use your service; however I keep getting these messages. | Read Full Review
    3/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ krystle.rios09
    The best! I've used other but this one is by far the best. Quick service and always upfront with everything. | Read Full Review
    3/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ tdlee2007
    Great service! Quick and friendly. I will definitely be back for all of my service needs! | Read Full Review
    3/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ MR.4X4BOSS
    Everything is well, Leland is my guy, always on it, great service, and good people. | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Markdowney207
    Great work and great parts. Team is knowledgeable and informative. They work to give the customer the best value. | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ hermanalvinwilliamsjr
    This is a very good dealership to go too. The service advisors are friendly and knowledgeable. | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ markbarw
    Job done quickly and efficiently, great people and service.. I will be telling others about there great service department | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ c-jones63
    Juan provided exceptional service and kept me well informed with polite texts. The only part missing was I didn’t have a rental. The porters were delightful and very good drivers. Granbury, Ray for your kind service, too. | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ jpresti
    Friendly service. Took care of what needed to be done. Thanks for the service and attention | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ David
    Worked with Ray Wolfe to get my 2023 Ram Longhorn Limited in for service on a small issue. Upon arriving at the dealership, I was taken care of by Leland Gorrell. He got things together for the service issue and noticed that my truck had a recall that was still open. He scheduled that to be taken care of as well. Leland then had a sh | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ JDEANELLIOTT
    It was a positive experience with great communication, prompt service and a clean environment and waiting area. | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ ping_zing10
    No follow up. Very poor experience. I don’t need fifteen words or more or more. | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ mike@rockinstruckin.com
    Ray did a great job making sure everything was repaired properly on the truck. I will be requesting him next time. | Read Full Review
    2/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ GZUZ15
    Very helpful staff guided me with whom to talk in each department , took time to answer any and all of my questions | Read Full Review
    2/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ adam.brewster
    Leland is my service advisor and I have always had great service whenever I show up. I could drive 2 minutes to Moritz, but I choose to drive 30 because I get better service. | Read Full Review
    2/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ blainecrews
    Amazing people and wonderful to work with. Grateful for the staff!! High recommend and wonderful customer service department | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ sosa.vange
    Dominiq was great, not pushy…everything went smooth…highly recommend .great experience …great customer service | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ rgilbe13
    Keeps you informed about what is going on. Rotated tires but did not adjust pressure. | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ frantzbg
    Great service. I was kept informed while my truck was being worked on. The only negative thing was waiting for the parts which of course is not the dealership fault. Will always bring my truck here. | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ jdt83
    they did a great job! I was very happy they cleaned my whole truck making it lokk new again! | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Micky/Darla
    Great customer service. They got my car in and out quickly knowing I needed it.. | Read Full Review
    2/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ marlena_smith
    Great customer service without any pressure. Cody was very professional and helpful. The whole experience was great. | Read Full Review
    2/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ jbc_0912
    The service was prompt, courteous and professional. I was in and out in no time. | Read Full Review
    2/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ kbarrett0
    Scheduled maintenance went well. Josh was very nice and made sure to that the service dept checked for any leaks! | Read Full Review
    2/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ crigert
    Routine oil change. I was in and out quickly. I shouldn't need 15 words to describe this. | Read Full Review
    2/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ lafe.bringman
    The staff here always takes good care of me. Had an issue with my 18 Ram 2500 that is well known concerning HCU. They were able to order the replacement part that was just released and got it switched out. Leland kept me up to date all the way. Thank you to all the staff. | Read Full Review
    2/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ tabithaberry0220
    The issue is the mechanics shop we have had the jeep in 6 times in the last few months for the same thing and yall still haven’t fixed it. | Read Full Review
    2/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ JBELL.RAF18
    They got the part I needed in and only took an hour to repair my truck | Read Full Review
    2/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ VPARDUS
    Great service department quick service and friendly and great sales team. Enjoy working with all of them | Read Full Review
    2/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ pgsimp
    Scheduled maintenance went well. Personnel were nice and friendly. Everything has gotten expensive but the costs here were reasonable. | Read Full Review
    2/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ bjwhelpley
    Professional and responsive. I have confidence in their work and integrity. Good communications from the POC Mckensie | Read Full Review
    2/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ LDAMBROSIO5
    Jon did an extraordinary job. He is very accommodating and with great attention to detail. | Read Full Review
    2/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ MATSMITH
    Fish was able to finally fix my problem that I’ve had for the two years I’ve owned this truck | Read Full Review
    2/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ TexasTracy
    Leland was great! He kept me informed every step of tge process. Awesome guy and gave me some good info on my Aussie too! | Read Full Review
    2/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ jscott8080
    After 3 try’s to remove the stop start light and check eng light it seems the problem Has been fixed. | Read Full Review
    2/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jared Hawthorne
    Vehicle is less than two years old and in the past 6 months has been in the the shop for the same issue that causes vehicle to stall while driving on the interstate . It has been in the possession of the service department for a month and the problem can not be resolved. Good luck if you choose this dealership for service! | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Erik Jeansson
    Worst customer service ever! They expect you to leave your car there for 6-7 days just to get it diagnosed, offer no loaners or rental cars. This makes it impossible to get your vehicle serviced unless you want to walk home. What happened to scheduling an appointment?!? | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ buzz76087
    Always have top service. The visit was exceotionally good. From moment I drove in I was treated with courtesy and efficiency. | Read Full Review
    2/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ rensminger0
    Service folks were helpful and nice worked with my time frame. Just wasn’t prepared for the sticker shock | Read Full Review
    2/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ BAYLOR172004
    Eventually had a great experience with this dealership. My wife and I drove a long way to see a truck we were interested in and the initial salesman couldn’t have been less interested. Maybe said five words to us. Not sure what was going on but made it seem like we were bothering him. A week later I reached back out and requested a d | Read Full Review
    2/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ tyoungblood59
    I was well taken care of by Leland, he kept me updated from start to finish.. | Read Full Review
    2/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ phedbergclark
    Very nice and very quick with the oil change, but I was also the first one in line | Read Full Review
    2/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ harleylady2007
    Work done looking fantastic,was kept up to date on progress and vehicle was very clean when picked up which was a nice surprise!!! | Read Full Review
    2/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ David
    Brought my 2023 Ram Longhorn Limited in due to the windshield washer barely spraying any fluid. They took my truck back for a quick check of things. Brought it back to me after 30 minutes and told me it would be better if I brought it back on a Saturday. Was told that they had bigger jobs that were being worked on in the shop during | Read Full Review
    2/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jeepfan
    Leland Gorrell is an outstanding service adviser who never over promises but always delivers. The sales force misses an opportunity when 4 years or older vehicles are in for service there is an opportunity to share the newest product offerings, with the person in the service department waiting room. | Read Full Review
    2/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ becky223jenkins
    I had excellent customer service and it is a very clean dealership. Would definitely recommend this company. | Read Full Review
    2/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ JAGNMIKE
    The dealership is so nice & clean & the staff is very nice. My service writer Leland took care of everything. | Read Full Review
    2/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ JRG52DAG
    Do not allow you to make an appointment for oil change and tire rotation so you sit and wait longer than necessary | Read Full Review
    2/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ APCLEANINGCO
    Great! Cody was so great to work with. He was patient and annswered all of our questions. | Read Full Review
    2/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ greg.ferguson
    Ray and his staff at the service department of Roger Williams are efficient and polite. I am always well taken care of when our vehicles are taken to the RW service department. | Read Full Review
    2/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ SHADOWCHALLENGER
    Great immediately attended to! I bought more than 1 Challenger from them! Good dealership great people | Read Full Review
    2/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ cheathwallace
    Great customer service, didn’t try to add on unnecessary services, efficient, quick turnaround, easy to work with | Read Full Review
    2/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ PAKESMITH6
    Great customer service definitely looking forward to my next service with them would definitely recommend! | Read Full Review
    2/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ smittyzip90
    Was running late returning from Fort Worth, and really wanted to get an oil change done. Called ahead on the way in and Leland Gorrell assured me we could it done. And it was. Thanks! | Read Full Review
    2/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ MPETTY05
    Fast and efficient service. Communication was good and reasonable price. Appreciated the help I received from Michelle and Mikey they were life savers. | Read Full Review
    2/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael Young
    The Sales, Service and Parts Departments are all involved as a complete Dealarship Team. I’ve been doing Automobile business with Roger Williams for 14 years and will continue to do so for many more!!! Mike Young | Read Full Review
    2/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ gracerenew0731
    Things were great and Ray and his team went the extra mile helping me find out why my car would not start after getting it home. The battery waa dead, my fault completely. | Read Full Review
    2/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ asmcallen1gm
    Great service action!. Quick, good pricing, sensitive and responsive to our needs. Highly recommend this location for Dodge repairs. | Read Full Review
    2/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ PROQUEM
    Very professional and easy to communicate with all departments such as salespeople ( Katie Lansford), finance, and people that ordered my 2924 Jeep Wdangler. Which arrived as ordered. | Read Full Review
    2/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ diannejosephson
    Good job on car but you lost my front license plate and now I must replace it. | Read Full Review
    2/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ ddrerup2
    They had the truck I wanted and were ready to deal with. Only issue I had was waiting 2 hours for make ready but not that big of a deal | Read Full Review
    2/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ shawn.carter
    Terrible service. Lazy service department employees. Bought vehicle from this place. Will never go back. | Read Full Review
    2/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ EVAN_MOFFITT
    The dealership and its staff are top notch an and the best buying experience, we are repeat customers | Read Full Review
    2/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ lfs495
    We are always pleased with the service center at Roger Williams. They are efficient, polite and friendly. You can count on a job done right. | Read Full Review
    2/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ vomorris
    Jacob worked through my 100,000 mile service list with me to make sure we addressed everything necessary. My truck was finished in less than one day when we had planned on 2 days and we added one service item and one repair to the list found after work started. Was pleased to get my truck back ahead of schedule. Truck runs great. | Read Full Review
    2/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ KDEL5005
    Katie is very helpful and is pleasant to work with.I plan to continue to use Roger Williams dealership. | Read Full Review
    2/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ tmcgough1128
    Customer service was great as usual. Kept me up to date on my vehicle and made sure transportation was accessible. | Read Full Review
    2/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ queentdk
    Everyone was great. Our sales lady was fenominal and worked so hard to get us the best deal! | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ kdefrates2010
    Got us in extremely quick and the turn around was amazing. Great customer service from the services team | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ AARNOLD.TX
    This was by far the easiest vehicle purchasing experience I've ever had. I was given an unbeatable price from the beginning, so no negotiation was necessary. My sales associate, Michelle, was such a pleasure to work with and made the whole experience a breeze. I came all the way from Austin, and I would do it again in the future. | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ kpylant29
    Mechelle Coursey was by far the best sales person I've dealt with, she made it so easy and comfortable. | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ garymaul
    They addressed all my concerns about the vehicle before and after my purchase thanks to Domeniq. | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ atcaviness
    Service Department simply cares about the customer and earned my trust by the second visit. | Read Full Review
    2/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ JEREMYAGOSSETT
    The best service department in DFW! I won’t go anywhere else for service. Roger Williams is the best! | Read Full Review
    2/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ mkarstetter
    Great friendly service very helpful team thank you very much will come again soon for service | Read Full Review
    2/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Pam Eberhart
    Great service on my Jeep. Ray even went one step further and had someone come check out to verify why my Jeep would not start 2 days after bringing it home. It was not their fault, my battery was dead. Great job on their part as this level of service is hard to find and it Was Appreciated. | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ msjcranfor
    It all starts at the top and trickles down! Not o mention if there are no cars in line for a oil change, it shouldn’t take an hour and a half to do one. | Read Full Review
    2/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ queentdk
    Every person we dealt with were knowledgeable and so helpful. They worked with our budget and helped get us the best interest rate. | Read Full Review
    2/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ athelitebyholt
    Had a great day getting rid of the old and into the new, the dealership warranty package is incredible, and the staff were very friendly and helpful. | Read Full Review
    2/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ lannamoxley
    My experience with Jeff was great. I had called two dealerships. I came to Roger Williams from my call for help because of his friendly welcome. The first contact makes a difference. The first call was not welcoming!! My second to this dealer was totally different. I felt welcome and that my request would be taken care of. Jeff and D | Read Full Review
    2/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ atilio.zavala
    love customer service, everyone is very professionals', they ask if i need anything else and make suggestions. | Read Full Review
    2/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ pferg843
    Great staff and realizable service. My go to dealer and only trust my vehicle with them. | Read Full Review
    2/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ msjcranfor
    The main reason I use this dealership is due to convenience. Do not like management. | Read Full Review
    2/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ gllewis56
    Cannot get correct email after repeated visits to dealer to correct problem. Cashier twice,service writer and watched her delete information | Read Full Review
    2/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ mb_8228
    The service department is friendly and attentive to listening to the customer and doing their best to ensure that the work is thorough | Read Full Review
    2/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ jetpilot1987
    All employees were courteous and professional. They made sure I knew what the plan was with my truck. | Read Full Review
    2/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ didierhardy
    After a visité on Saturday LET CAR A 7.00am Monday Tuesday nothing done Wednesday morning same a very poor service a management which should be replace totally incompetent As Stellantis chair older RWilliams cannot be their car dealer.! | Read Full Review
    2/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ kimberlyd521
    Supposedly “fixed” my Jeep. $1600 paid, not even 5 miles away and it quit on me. Had to have it towed to another shop. | Read Full Review
    2/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ TRC12322
    Very pleaseant experience. The buying process was easy and no pressure and we got the vehicle that we wanted. | Read Full Review
    2/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ loblolly10
    The service department is friendly and attentive to listening to the customer and doing their best to ensure that the work is thorough, timely and complete. | Read Full Review
    2/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ walter_jahnintx
    I pulled in and was taken immediately back for my Oil Change and within a hour I was finished!! Thanks! | Read Full Review
    2/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ greg.ferguson
    Michelle Coursey is a true professional. I had requested information on several pick ups the day before and that allowed me to narrow my selection down to two. Trucks were parked near the door as I arrived. Once the selection was made it was a fairly short wait to conclude the purchase. This is the second vehicle that ms Coursey has | Read Full Review
    2/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ bvany8930
    Pleasant experience. I waited on my truck to be repaired the morning I took it in. Was told it would be 2 hours or more to complete. It was ready to go in a little over an hour. McKenzie was my advisor and she was very polite and professional. Thanks | Read Full Review
    2/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ adam.perez1985
    Great customer service, I want to also comment that I’m not interested in writing a minimum of 15 word paragraph. I’m doing it out of respect for your service team but this will be the final time I do this if it remains a requirement. | Read Full Review
    2/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ avanloh
    The customer service is amazing!! the people are so nice and helpful. Overall amazing work | Read Full Review
    2/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ EMRYSCORWALCH
    The sales rep I dealt with was very helpful and helped to get the car I wanted. | Read Full Review
    2/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ greg.ferguson
    I am thankful that the Roger Williams service department is available to take care of repairs on my trucks. Ray Wolfe and the service team do an outstanding job and deliver on their service scheduling. | Read Full Review
    2/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ dbradfordmoore
    Leland provides personal, high quality service at a reasonable price and they value my time while also ensuring that work is done thoroughly. | Read Full Review
    2/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ smith8
    I’m on my third Ram pickup from this dealership and have always had professional relationship in the sales and service department! | Read Full Review
    2/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ TONY710GW
    Quick response to oil changes and service is Great McKenzie is great greets you with a smile | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ GARYVANCESHAW
    I have purchased several vehicles from this dealership and have interacted with a different salesperson each time. Everyone has been a pleasure to deal with. Pretty good prices and no pressure. I highly recommend them. | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ boddenray
    The work performed was done correctly, but not in a timely manner. I was told that I would be leaving my truck for “two, maybe three days”. It was eight days to change oil, oil filter, rotation of tires, and two recalls. That is frustrating as I took them at their word and planned around the times. To my knowledge, the work was perfo | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ fergusonfamily0501
    Great and fast service from the office staff as well as Mr Williams himself. Will be back for sure. | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jerry
    Exceptional response, timing & service! Returned my call promptly, got me right in & wash was included. | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ scherrybomb17
    Arrived at service center @ 9:00 am. Was met by service tech who promptly checked me in. Kept me informed about the status on the service of my truck. Had me on the road by 11:00 am | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ tyoungblood59
    Leland is a great service rider, he kept me informed about the problem with my truck all the way up until I picked it up | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ nickvester
    The guys in service went the extra mile to cure our problem in a timely manner | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ tbaker15
    Amazing service!! They helped me after another dealership dropped the ball. Had me taken care of in less than 2 days. | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ magoff11
    Everyone was accommodating in processing my purchases. very prompt in addressing any issues after the fact. i have dealt with this dealership for years and have purchased seven jeeps from them and always very pleased. would highly recommend them. | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ cscharlau
    This is an excellent dealership! They are easy to work with and I love taking my trucks here for quality service. | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ GLCRAZYFISH
    Good service just a little slow. But they were short handed I was told. Thanks | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ rongaluppo
    Brought truck in for Recall item and wasn’t fixed. Called three times to reschedule over past week and can’t get anyone on the line to answer my questions. I left 3 messages with Service rep and supervisor but no one has had the courtesy to call me back! | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ monicatx00
    Katie has been great! Thank you all for all the great customer service that I have received so far. | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ hancock.hvs
    Jacob in Service was great. He told me what to expect, and delivered. I can be confident that the work will be done right to keep my Jeep running! | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ cdmiller99.cm
    I had the most pleasant truck buying experience at Roger Williams. I dealt with both Heather and Michelle. Both were excellent in every way. I test drove different trucks for almost a week before I made my decision. Heather and Michelle were very accommodating while I tried to make a decision. | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ ecandroid
    First time buying a vehicle from a different city and Heather from Roger Williams Jeep made it so easy. I had to fly to pick up my truck and when I got there everything was ready, paperwork and my truck ???????????? I was on the road heading back home within an hour, thank you so much Heather for a great experience! | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ electronrose
    Leland always give me the most excellent service. He is pretty awesome all around. I always recommend him to my friends. | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Trea Baker
    Incredible service!!! 2 months ago, I contacted a dealership in my hometown to have a visor replaced. They kept giving me the runaround. I called Roger Williams and Leland Gorrell had me in and out in less than 2 days. Incredible service!!! | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ rexgreebon
    Service is VERY slow and have had to take it in for repair a 3rd time. Do not purchase a new model vehicle like the Grand waggoneer. What is NOT told when purchasing the vehicle is that it is almost impossible to get parts for a brand-new car.......the first time we had to wait 8 months, the second time 3 weeks, and no telling how lo | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ BILLY.SHANNON
    Very professional and well kept environment. The waiting room was comfortable and well equipped to make the wait more comfortable. | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ jeffro2912
    The service providers are always friendly and quick to greet you. The work gets completed in a timely and efficient manner, with no issues to date. | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ greg.ferguson
    The service team was extremely professional as usual as they worked to repair my vehicle. That is standard fare for Ray Wolfe and the team at Roger Williams Dodge. | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ coomer19d
    This is probably one of the best experiences that I’ve had had a car dealership before and service center. I had a wonderful experience. | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ ddrerup2
    I had done my homework on finding a Ram 2500 and married it to Williams and another dealer. They were very low key and not pushy. They had the truck I wanted and paid a little more than the other dealer, but got what I wanted. The only small issue was make ready took over two hours to get my truck ready, but no big deal to me. Cody w | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ kellyorr37
    Friendly fast great service. Nice clean waiting area. Manager was very nice introduced himself to make sure the service was great | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ CHRISMORRISON.CH
    Michelle Courley was my sales rep and she provided outstanding service throughout the buying process. ?? | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ kilough.tx
    Jacob was our service rep and was great to communicate. We have no / zero complaints about Jacob. It is somewhat inexplicable to us why the dealership did not run a diagnostic on this NEW vehicle with only 1500 miles. The vehicle was at Roger Williams eight (8) days for a battery charge. As was explained, the RAM 2500 was driven long | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ fullingimt
    when I pulled in told them fleet vehicle and charge fleet card- waited three hours for service- then told me don't accept fleet card | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ kgjackson5943
    My wife and I have been buying our trucks through Roger Williams for the last 20 years. We will go nowhere else.. Service is fantastic and always has been. I get all my oil changes at Roger Williams and any service work. The staff is friendly professional and always takes care of things in a timely matter. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ briggschris
    Dropped off a warranty issue and oil change Great service, as always! Will definitely go back. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ BOOGDUDE1209
    I called for an oil change, she said they didn't have a large backlog and to drop it off. I dropped it off and got a call that it was ready within the hour. Fast and great service. Great service team. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ rdhiler
    I only got my oil changed. I have been coming here for 3 years. I will be back. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ lesdaighexc
    Leland Gorrell is the best service advisor there. Company needs to work on parts delivery | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ ralston.mcclure
    service writer and shop technician always look for ways to help me save money. Super good people ! | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ beeaaa
    Taking my truck there was a waste of time. Picked it up to take somewhere else | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ KENT.JOHNSON13
    No issues at all, had an appointment at 7:00 am and truck was done by noon for a recall! | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ CHRISMORRISON.CH
    Vehicle was clean, as described and the sales staff were most helpful. Roger Williams Chrysler has always been fair & congenial. | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Fredo
    The work was excellent, the communication no so much. I Tried to get a call back from the service department for over a week with no success. Finally the head guy communicated thru the secretary and I was able to send my truck with the wreaker to the Dealer. After that it was just like she said and they were done with it and had the | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ angie_brod
    Always a pleasure to work with Roger Williams. They make every effort to get you back in your vehicle ASAP. We needed a part and they got it same day from another dealership. | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ CHADWELLKAREN
    I came in for a routine PM and ended up sitting there for 4 hours. I also questioned the CarPlay on my car and the service writer could not answer my questions. He stated he needed to find his boss because he didn't know. I was told there were a couple of recalls on my car and they would be fixed while there. When I finally went to c | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ mward77
    The Service Department always takes care of my family's vehicles. From the people greeting you when you drive in the Service Lane to the Cashier, everyone is professional and caring about my particular needs. All the departments at the dealership have helped my family with our current and future vehicle, parts and service needs. Grea | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ taphillips89
    Everything went just as planned in a timely fashion even though they was quite a few people in the service department | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ jpyamafish
    Best Ram truck dealership in Texas. Buying experience and after the purchase checkups are top notch. Service bay is easy to drop off and comfortable to hangout while getting your oil changed. | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ DENEISE68
    Staff is Very Friendly! Waiting area was clean and well maintained. I appreciated all the updates through the process on remainder of waiting time. | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ mackenziehughes
    Fast, friendly & even more convenient than usual! I always trust my (Roger Williams purchased) Jeep to these guys, but this was even better | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ kimberlyd521
    Picked up my Jeep at 1:45 and was calling a tow truck to haul it to the next shop by 2:30 the same day. They said it was “all good” when I picked it up. It most definitely was not. Was informed that afternoon that the engine needs replaced. Out $1600 for a new starter that probably wasn’t the issue. Not a happy experience at all. | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ CARISSA3
    They always take care of us when buying vans for our business! We love our sales rep Michelle! They make it flawless for us which is so important in running a business! Thank you RW Team! | Read Full Review
    1/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ ode8959
    The guys at jackalope are amazing!! They did me right in every way to help fix my issue with my jeep ! Thanks Sean !! | Read Full Review
    1/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ BSIRKEL
    Outstanding experience, my appointment was on the screen when I arrived. I was met promptly by my service writer and was in and out as quick as possible. | Read Full Review
    1/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ BH
    I booked an appointment for an oil change and had to wait 2.5 hours for my car to be serviced. I was under the impression that if you booked an appointment they would get you in and out quickly. Totally understand that things can get backed up. Other than that I have no complaints. Team is always kind to me and does a good job. Will | Read Full Review
    1/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ lennyloughner
    They are always professional. I went for an oil change without an appointment and they still were able to get me in and out under a hour. Great service! | Read Full Review
    1/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ jrharris63
    Didn’t have to go back in forth over the price after we told the dealership where he need to be on price and warranty. In and out in around an hour. Good customer service all the way through the process. | Read Full Review
    1/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ reginac
    Everyone at this service center is extremely helpful and professional. My service experience was exceptional. | Read Full Review
    1/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ michael.greene1967
    Great service, fast and informative. Very helpful and will continue to perform my routine services | Read Full Review
    1/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ kimpaschal
    People I was in contact with were very friendly and helpful. I don't go anywhere else for service. | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ HORNEDFROG60
    Friendly and knowledgeable staff made buying a pleasant experience. Highly recommended giving them a try | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ texasjames49
    Great service . Service was completed in a timely manner.I highly recommend Rodger Williams for your service | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ KNBACKUS
    I have purchased many vehicles from Roger Williams over the years. I keep coming back because the level of sales and service is consistently high. When I need service I can always rely on the job being done right. | Read Full Review
    1/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ jameswpiggott
    Service was performed in a timely manner. Leland, the service advisor was courteous and friendly. | Read Full Review
    1/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ saucedoranch
    Excellent service with ability to diagnose the needs quickly. The complexity of today’s car technology justifies the cost! | Read Full Review
    1/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joseph Morris
    I have been very pleased with their service department. I have a 2015 Jeep Wrangler Sahara (that I purchased used, at another dealership, two years ago). It has needed several significant repairs, and fortunately I purchased the extended warranty. I was a little concerned I might not be as welcomed by the service department since I d | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ bryanktaylor69
    Nice people good work little slow but great work and friendly staff thanks for the great work | Read Full Review
    1/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ baugh.deborah96
    I was not pleased w/the service I received. I asked that the spare tire be rotated in w/the rest when they did the oil change but it was not done. Seat not put back where it was and the sticker showing mileage to come back for has already fallen off the windshield. I will go to a different Jeep dealership closer to home from now on. | Read Full Review
    1/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ jenniferlbolling
    Everyone we dealt with was great. Very helpful and kind. We love the car! We will definitely recommend this dealership, the salesman Cameron, and the finance guy Ryan to our friends. | Read Full Review
    1/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ sglewis75
    That was by far the most pleasant car by experience I have ever had. Michelle Coursey was an absolute pleasure to work with. | Read Full Review
    1/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ grahamcracker86
    Service was completed in a timely manner and I was kept informed of any issues. | Read Full Review
    1/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ swill219
    Took it back 7 times for same think. Even with warranty, I had to pay a deductible and rental car. It took over three weeks to get it done. Over a month one time to work on it. Only 7 times recorded but more times than that for the same thing. My son and I have bought over 4 cars from there but will not buy another or recommend. | Read Full Review
    1/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ jfaye65
    Great job love pickup , he’s real spoiled now . Thank you for taking care of us the way you | Read Full Review
    1/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ bobp752
    The people were very nice and helpful.. I appreciate their kindness. I will recommend them to my friends. | Read Full Review
    1/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ davminham
    Rob was fantastic Very professional Answer all my questions Kept us updated Great service Thank you | Read Full Review
    1/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ jeff@tarrantconstruction.com
    No better place to take my vehicles. I only buy from Roger Williams and will only get service from Roger Williams. | Read Full Review
    1/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ doubledfireman
    The service advisor that helped me was awesome!! He helped us out tremendously. Thank you very much | Read Full Review
    1/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ bennycraig2016
    Excellent service and Service advisor Jacob said it would take approximately 4 hrs. service was done in 2 1/2 hrs. was very pleased on time and service | Read Full Review
    1/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ steve
    Always professional. Knowledgeable personnel will be relying on them to take care of my investment. | Read Full Review
    1/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ dal1gac
    One of the most pleasant experiences buying a car or truck that I have ever had. | Read Full Review
    1/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ bhh5641
    Great people and great service make the process seamless. Thanks for the stress free experience! | Read Full Review
    1/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ tmcgough1128
    The customer service was really good. The account representative was responsive and kept me up to date as asked. | Read Full Review
    1/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ skhellison
    Staff was friendly. Vehicle was taken care of quickly. Staff checked up on service couple days later | Read Full Review
    1/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ BRADKELLEY777
    Domeniq made the process simple, very fair price for my trade. I said I wanted to skip the “back and forth” I normally get at dealerships, and they kept it easy. I showed up to the dealership with the truck already clean and ready, paperwork took 5 minutes. Great experience | Read Full Review
    1/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ dlions92
    Always have a great service and with friendly customer service on top of everything every service I get done. | Read Full Review
    1/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ cowtownimprovllc
    Very good very good very good very good very good very good very very good very very exceptionally great | Read Full Review
    1/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rustyp
    Mackenzie was awesome to work with she was knowledgeable about work and parts on my truck she kept me updated and she got my truck out in the timeline she said she would | Read Full Review
    1/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ HEASHAN1999
    Great service and excellent customer care.It was clean place.my truck was well taken care | Read Full Review
    1/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ JOHNCARDINAL85
    Great experience! Made the buying process fast and easy. Would highly recommend buying your next vehicle here | Read Full Review
    1/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ JHNBX
    Excellent service, staff is friendly they do not try to over sale what is not needed. | Read Full Review
    1/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ jbbuchannon
    This is the only Dealership that I go to, Leland is a wonderful service advisor, Always polite and very helpful, He is the only one I will talk to when I schedule my service. | Read Full Review
    1/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ srwintx
    Kept me informed on my Jeep’s progress, including pricing & quotes on services. Upon pick up my Jeep was clean and vacuumed. | Read Full Review
    1/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ STEVEO.GROOVY
    Always great Service Here! Quick and Friendly . I would most definitely recommend this Roger Williams Dealership . | Read Full Review
    1/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ dh1
    very Informative on service and got the Items taken care of in a respectful Time. | Read Full Review
    1/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ ROBERT@SHIFLET.US
    Great service. Friendly folks. Good atmosphere. I will be back in the future. Thank you. | Read Full Review
    1/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ denney.rusty
    We bought a jeep gladiator from Katie at Rodger Williams. 15 word minimum is stupid. | Read Full Review
    1/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ TK
    I have had nothing but bad experiences since day 1. Brand new jeep renegade battery kept dying. When I would get it towed up there they would advised diagnostic is good and they aren’t sure why. I was advised they replaced 1 of the batteries. I believe my car has 2, but that’s what they say. It’s does since. Brand new off the lot cou | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Kiibreezy
    Great customer service does not exist at this establishment. People just hang up on your after you been on hold for a while. | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ CW
    Service department is not great. The phone constantly rings, no answer, goes to voicemail and no one ever calls back even after leaving several voicemails. | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Financial Freedom
    I’ve come here a few times and each time there have been issues. | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Unboxing Reviews
    The service is not great. | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ AMY.JUDKINS
    Hands down the easiest buying experience ever! We called Cody that morning and I was driving away that afternoon. I was in and out of finance in less than 5 min. | Read Full Review
    1/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ lfs495
    Easy to deal with. Quick and courteous. Particularly like to deal with Leland on phone or in person. | Read Full Review
    1/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ russeidman
    Everyone we interacted with was friendly and professional. They made the experience quick and pleasant. | Read Full Review
    1/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ denney.rusty
    We bought a new gladiator from the dealership. Katie is a good salesman. 15 word limit is stupid | Read Full Review
    1/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ davminham
    ROB IS A GREAT SALESPERSON EVERYONE VERY NICE ROB TOLD ME ABOUT THE CAR THANK YOU | Read Full Review
    1/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ rangeman36
    All folks are nice, place is clean, I like working with Leland. He is professional and knowledgeable. | Read Full Review
    1/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ green.tracy.d
    Leland at Roger Williams is always thorough and honest and we implicitly trust him with all of our vehicle servicing needs! | Read Full Review
    1/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ christine_wirsing
    Excellent service! Everyone is so friendly and helpful! My service was performed quickly and they had me on my way! | Read Full Review
    1/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ MRALLEN217
    It was the best service I have ever received from the Roger Williams company an there team | Read Full Review
    1/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ mward77
    Leland is always professional and caring with helping with our vehicle service. The entire technician, parts and service department are always courteous and responsive to our entire family's service needs. We do not trust our vehicles with any other service department. | Read Full Review
    1/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ jake.meeks
    Outstanding service and the willingness to go the extra mile. Very thorough and capable! These qualities are not as common as they used to be ! Overly satisfied | Read Full Review
    1/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ TWILDER13
    Mackenzie truly cares about the customers and the service they receive. She is very friendly and pleasant. | Read Full Review
    1/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ wmintex1952
    Professional ,courteous, and knowledgeable overall a good experience and will be back as needed thank you for your help | Read Full Review
    1/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ ftworthmom778
    This dealership is by far the best dealership we’ve ever been to. Michelle Coursey made the buying experience stress free. The service department is also the best. We wouldn’t go anywhere else. | Read Full Review
    1/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ avenger08rt
    Leland always does a phenomenal job. He's great at keeping me informed of my vehicles progress. He makes the service process easy and efficient. | Read Full Review
    1/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ JASPER2494
    Easy in and out and my service rep was very friendly and informative . He answered all my questions and very fast service | Read Full Review
    1/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ wcampbell2004
    Ray and the team have always listened intently and treated me respectfully on each visit. They have always shown genuine concern towards resolving any challenges that I have presented. | Read Full Review
    1/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ cruisingfiver
    We have had our jeep worked on several times at your dealership. we go out of our way to deal with Leland. He has always listened to our concerns with interest. Because of the way we have been treated we keep coming back. | Read Full Review
    1/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ arjourde
    Called for appointment and learned it wasn't necessary for just an oil change. Turnaround time on oil change was good. | Read Full Review
    1/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ angie_brod
    Convenient, friendly and timely. Professional service with a smile. They can always work me in quickly. | Read Full Review
    1/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ verlie.edwards
    I experienced excellent service. Everyone was professional, provided personal attention and quick response to my needs. | Read Full Review
    1/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ jrmagz
    Michelle Coursey made the buying experience smooth and comfortable. Her personality was refreshing, as she didn’t use sales pressure to make a deal. She was relatable and someone I hope other sales people might learn from. | Read Full Review
    1/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ jimandteresahand
    The manager was so helpful in getting our car repaired and back on the road again! | Read Full Review
    1/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ W.CHUCKCLARK
    Roger Williams completed service on my wife’s 2500 quickly without any issues on a Saturday morning. | Read Full Review
    1/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jim Hand
    Mr. Wolf in the service department was great. I had a problems with my daughter’s car and he listen to me and resolve the problem in a timely manner. Thanks | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ ajbitinc
    They are always very friendly and the services is always quick. Very nice client waiting room. | Read Full Review
    1/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ jrmagz
    Michelle Coursey made the experience smooth and pressure free. I am thankful for her personality and assistance during my transaction. | Read Full Review
    1/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ parker9979
    They are always friendly and greet me with a smile. Such a breath of fresh air! | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ DONNAROPER96
    The main and only thing I rate in is Customer service and the way we were taken care of....... | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ rjh72cuda
    The waiting area is very clean. The service drive was easy to access and the service was very nice and kept me informed on the progress of my SUV. I did not have an appointment but the service was done a proper amount of time. | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ JG
    Heather and her team was amazing. Buying process was quick and easy. Was in and out in less than 45 min or so with us being out of town buyers. Would def recommend to anyone. If I lived in town, would make this my go to dealership. | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ menace06
    We had a very pleasant experience with our purchase. There was no pressure put on us to make a purchase. They made sure the vehicle was thoroughly cleaned and had a full tank of gas. Rob our Sales person, even moved my stuff from my trade-in to the new vehicle while we were filling out the paper work. They really go above and beyond | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ BOBFIORENTINI
    Special thanks to Ray Wolfe and McKenzie Maxwell for the exceptional service on my TRX. As always, Roger Willams dealership demonstrates a professional, fair and friendly service shop for the customers. Easy scheduling, fast efficient service, professional and clean environment. | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ waynewright0306
    The experience at the Roger Williams dealership was full of class and professionalism. From the initial introduction to the final closing was a great experience. Our sales person went out of her way to see that we were completely satisfied. Thanks Michelle! | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ nathanclay
    Ray and his team do a great job at taking care of the customer!! Customer First!! | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ ricoranch1124
    Great service center Leland always goes above and beyond to help! Wait is long but so is every other dealer | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ KEN@KWAVIATIONADVISORS.COM
    Shawn is awesome at Jackalope. Thumbs to he and his team. Great Job! Ken Wright | Read Full Review
    12/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ gagameme68
    Very efficient, kind and helpful. The loaner car was great. I will certainly continue to use Leland as my contact! | Read Full Review
    12/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ jag6410
    Went smooth. Was out right on time. People were very courteous. Hospitality was good also | Read Full Review
    12/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ diamonjranch
    Good people service was quick and a enjoyable experience for my family. We will be comming back | Read Full Review
    12/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ chad501328
    Best Ram dealership I’ve been to excellent service very dependable Good people reliable trustworthy | Read Full Review
    12/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ dgoodrich1706
    Did not have an appointment so it took a little longer, but did a very nice job. Car was returned clean. | Read Full Review
    12/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ pntypllr
    There’s 1 dealership I use and it’s Roger Williams, they do amazing work, very knowledgeable, and friendly. I do refer many people and vehicles to them due to the way they take care of customers | Read Full Review
    12/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ RRRANGEL
    I had the opportunity to engage the owner, manager, finance manager and salesperson, Heather, and all were extremely pleasant to deal with. I found them to be very hospitable, helpful and honest. | Read Full Review
    12/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ WMUSSETTER1971
    They let me know right away that I had a recall on my truck and got me right and gave me and my wife a ride up to the restaurant up the road from them so me and my wife could have lunch while we waited for the recall to be fixed that did a great job and got it fixed and even washed and fueled my truck up great place to buy a vehicle | Read Full Review
    12/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ rkt11068
    Everyone is always prompt and friendly when I come in for service. Never have to wait long. Great service. | Read Full Review
    12/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ S. Pruitt
    Poor communication. What was supposed to be an oil change and recall was a multi day ordeal. Could not get in contact with service advisor. Tech had put tire/wheel against front bumper and left tire marks. Dash was taken apart and not put back fully. Called service manager but have not received call back. I won’t go back. | Read Full Review
    12/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ jason.timothy
    Michelle Coursey was phenomenal to work with. They were honest, upfront and made this one of the most enjoyable truck purchases I have ever had. Josh from finance was wonderful as well. He didn't try pushing any additional financial products down my throat. He also even noticed an extra $7 fee that wasn't supposed to be included and | Read Full Review
    12/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ wilhoit87
    Josh and Austin were awesome to work with. Def recommend them to resolve the recalls on my truck. | Read Full Review
    12/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ BEPPGN
    This is the worst car buying experience I have ever been through. Don’t purchase from here. | Read Full Review
    12/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Matt Webb
    Everyone is very friendly and kind, but It takes way too long for a simple oil change. Appointments are not available and each time it takes 2-3 hours as it was explained to us that you have the Express Lane.... Would love to continue to have dealer provided oil changes, but its hard to compete with local shops that have you in and o | Read Full Review
    12/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ WMUSSETTER1971
    Dominic was a great help and got me a great deal thanks Dominic for getting me this great deal | Read Full Review
    12/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ castonlee91
    My sale person was great! She wasn’t pushy and let me take my time on my purchase. | Read Full Review
    12/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ bhh5641
    I could not ask for a friendlier, more knowledgeable buying experience. Everything was fantastic from start to finish. | Read Full Review
    12/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ CHEYENNEKHUESTON
    Domeniq was awesome. Very pleasant and relaxing experience. Was not rushed or pressured into anything. All staff were extremely kind and courteous. | Read Full Review
    12/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ JERRY86
    I wrote extensively about how enjoyable this purchase was. Then had text and lost it. | Read Full Review
    12/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ texas
    Time to replace my Longhorn dually with a new one. Not from here. Reason, recent service experience was beyond bad. Tires needed rotated. Received a call stating pressure sensor is defective. Was fine when I dropped it off, I monitor it each drive. They ‘absorbed’ the cost. Found tires had a problem (purchased from Ram) and they were | Read Full Review
    12/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ artpintexas
    Leland is a great service advisor He is honest and doesn’t try to rip you off | Read Full Review
    12/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ SCAMERON1236
    Great job detailing my car. Leland took great care of me. Thank you very much. | Read Full Review
    12/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ rcook4
    Great dealership…Buy all my vehicles from them! Outstanding service department! The reason I buy Ram! | Read Full Review
    12/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ whit.perryman
    Leland and the service team there do a great job! They continue to look for ways to improve the customer service. | Read Full Review
    12/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ CJJOHNSON157
    Good experience, McKenzie was great and they fixed my car in a timely manner. Word | Read Full Review
    12/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ kh2holmes
    Was second one in line for a oil change, took two hours. To long. Two vehicles that were behind me, had their oil change before me. I was told it was first come first serve. If it not then why tell me that. I'll go some were else to get a oil change. | Read Full Review
    12/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ coach.dev
    Michelle is a great asset to Roger Williams. She listens to her clients to ensure they walk away happy with the right vehicle - no upselling. | Read Full Review
    12/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ TANDDEVANS74
    I received great service as always! I recommend Roger Williams to all my friends and family! | Read Full Review
    12/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ KRISTIEPHILLIPS84
    We had a great experience buying our new Jeep Cherokee! Our salesman went above and beyond to take care of us during the process. | Read Full Review
    12/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ 817designandevents
    I have never experienced a dealership with such a commitment to customer service . From the minute I walked in until the minute I walked out JJ, Sabrina and Michelle did nothing but make me feel cared for , informed on the vehicles and excited to be a part of my whole car selection process they were ALL unbelievable! I will tell ever | Read Full Review
    12/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ stephen44
    Leland was the advisor which coordinated service repairs, his professionalism was the best I have experienced Leland always communicated well with repair statuses and updates! I will continue using and referring clients to this service facility as they are very organized and professional! Thank Roger Willams for such a great experien | Read Full Review
    12/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ debrasmith
    They are always professional and care about their customers! I love this dealership! I highly recommend them to everyone! | Read Full Review
    12/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ dhenley343
    Excellent service! My advisor Leland was very professional and kept me informed throughout the entire process. | Read Full Review
    12/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ john_s_gilchrist
    Easy to work with. 100% satisfied with the dealership and the truck. I highly recommend Roger Williams Chrysler. | Read Full Review
    12/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ martyo24
    Ez to get along with. Great to deal with! Robert was great to deal with. | Read Full Review
    12/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ rickeymckay98
    Ya, 'll always do great work I do not know why you can not make an a[appointment that is my only grip. | Read Full Review
    12/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ rkt11068
    Every time we've gone in for service we've been greeted quickly. Always recommend service center to others. We will keep going back. | Read Full Review
    12/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ jeremyblevins0
    I recently had the pleasure of experiencing truly exceptional service, and would like to take the moment to highlight and comment the outstanding efforts of the the team involved. From start to finish, their professionalism, attentiveness, and commitment to exceeding expectations left a lasting impression on me. | Read Full Review
    12/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ atilio.zavala
    Your Customer service is great, can’t wait to buy another vehicle out there. Thank you for your service | Read Full Review
    12/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ SALINARIOS7
    Our experience went very smoothly. We came in knowing what we wanted and left with our new vehicle within 3 hours max. | Read Full Review
    12/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ vannchannn
    Leland Gorrell and the service department are the best and I definitely will be back. | Read Full Review
    12/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ dnldng165
    they got me in at the last few minutes for sn oil change .uo and beyond excellent service. | Read Full Review
    12/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ MYFAMFOREVER4
    They are awesome and wonderful people to deal with. Very understanding. Very good quality work. | Read Full Review
    12/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ tony.williams1
    I’m a long-time customer and will continue to be for the foreseeable future. The staff is friendly and knowledgeable and I feel like they have my best interests in mind. | Read Full Review
    12/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ edgartrujillo24
    Great service every time I come here. I’ve had my truck serviced here for as long as I’ve owned it and I wouldn’t go anywhere else. They’re very knowledgeable and are priced fairly. | Read Full Review
    12/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ LUKESESSUM
    My experience exceeded my expectations. I was originally told that my service would take at least 2 hours or more, but they were able to knock it out in under an hour. They did a great job too, it wasn’t rushed and everything is performing properly. | Read Full Review
    12/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ cdking
    They are always willing to listen to my problem and provide a solution in a timely manner. When treat my wife with respect and doesn't take advantage of when she takes her Jeep in. | Read Full Review
    12/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ SALINARIOS7
    This was one of the smoothest transactions we’ve ever had in our car buying experiences. | Read Full Review
    12/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ robertread64
    They did a great job letting me know what service issues were coming up. a nice job | Read Full Review
    12/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ menace06
    This was the most enjoyable car buying experience I have ever had. There was no pressure. Rob, our sales person, was very nice and helpful. He kept it very pleasant. Also, working with finance was easy. | Read Full Review
    12/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ K Allison
    The dealership went out of their way to make the car deal happen and I am grateful. | Read Full Review
    12/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ JBZIG2539
    Always professional, kind and caring. The service is excellent at Roger Williams . We would not go anywhere else! | Read Full Review
    12/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ ch0
    Our Service Writer Robert G. was on the ball. The Service Manager Ray communicated and reached out to let us know where our truck was in repairs. Top Notch Team. | Read Full Review
    12/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ tim.buffington
    michelle was great and has been my go to over last several vehicles purchased. thanks | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ ch0
    It was pleasant to see some new faces stepping up in the Service Department. They were very Efficient. | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ wjdiii
    Excellent service. Only complaint is numbered of days it sat before diagnosis of issue. Service very prompt after issue determined. | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ TANDDEVANS74
    I always receive the best customer service from the Roger Williams team! I’ll never go anywhere else! | Read Full Review
    12/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Diana Hudson
    We had the best car experience ever here. No pressure from anyone, and we got an awesome used car at a great rate. We were not kept waiting forever. We got there at 2pm and left at 5pm, all paperwork signed, with the truck we wanted at a price we could afford. Rob Howard was warm, friendly, and personable. He has a great sense of hum | Read Full Review
    12/10/2023 12:00:00 AM | Google
  • ★★★★★ moericke
    I get great communication from the Service team throughout the service process. they are easy to work with and respect my time. | Read Full Review
    12/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ tdstwrd
    I ONLY use Leland in the service department and he always provides the best service and takes care of you. | Read Full Review
    12/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ jesse63
    The service department was very fast and attentive when I arrived, they got me in and out in good time and took care of service requested and recall. | Read Full Review
    12/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jeff Lavallee
    First off the one star review is for their "used vehicle sales team" and not the service department. I've always had very good experience with my vehicles being serviced here. So with that out of the way, here's my story. I noticed just recently they have a used 21 Dodge Challenger I was possible interested in with a trade on my end. | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ john@madubula.com
    Ray Wolfe is so professional and helpful. It is a pleasure dealing with him, what a great asset to Roger Williams. | Read Full Review
    12/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ rkt11068
    The service department and sales department always provide great service to my wife and I. Will keep coming back. | Read Full Review
    12/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ CFERNGREEN
    Everything was fine. I had a follow up phone call after I got home to see if everything was okay. | Read Full Review
    12/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ tyler.j.wagers
    My experience at Roger Williams Chrysler was outstanding, largely because of the professionalism and expertise of Leland Gorrell. My vehicle had been in storage for 3 years and required some overdue attention and Leland went above and beyond to ensure my family and I were on the road just in time for a cross-country road trip. Leland | Read Full Review
    12/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ jetpilot1987
    Always feel good about the attention to detail on insuring that proper work was performed. | Read Full Review
    12/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ emilyfelker
    Everyone has been super helpful. I appreciate Michelle connecting me with the Jackalope guys, and Sean for getting our lug nuts quickly installed. | Read Full Review
    12/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ifuaintfirsturlast
    Took way longer than scheduled to return horrible repairs performed on my vehicle. They basically robbed my insurance company and I lol. Stay far far away from Kevin. This guy was trying to show me the huge dent his team repaired on my bed side as he literally is telling me that he's helping the light shine on body panel using his ow | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ cb00930
    Awesome customer service . I will recommend them to family and friends. Ray is the best! | Read Full Review
    12/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ emilyfelker
    The dealership was clean and inviting. Michelle was great to work with and has continued to help us with follow-up. Overall great experience. | Read Full Review
    12/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ mlefebvre
    Leland was a great service adviser. He ensured our truck was up to date with software and recalls along with checking for potential safety issues. | Read Full Review
    12/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ JBELL.RAF18
    The update to my vehicles computer took less time than what was expected and everything was completed in minimal time. | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ donna.towles
    She was Friendly, knowledgeable, professional and knew the ropes. Check in and out was very easy | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ r.l.pond
    Great service. Was in and out in 30 minutes. Fantastic service. They jumped right on it when I drove in. Couldn't ask for more. | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ prioleau3
    The dealership was clean and prompt. I also appreciated the consistent communication that was given. Lastly, the customer service and care was top notch. I live 30-40min away and will again drive out of the way to get my car serviced here! Fantastic experience! | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ mstephens1
    Leland is always helpful and communicates well even when things are out of his control. | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ mommaloha
    Leland listened to the issues I was having with my Jeep, got her checked in and arranged for a ride back home for me. Quick, efficient and as always a great guy to work with. | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ JLDOUGLAS1179
    Robert is always top notch. He goes above and beyond our expectations and we know we can count on him. | Read Full Review
    12/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ wright76086
    Great service, customer friendly, an experience you need to enjoy for yourself to understand, delightful! | Read Full Review
    12/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ jonathanpeek344
    Robert stayed in contact with me about my recall, he was very informative, professional, and personable through the entire process. | Read Full Review
    12/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ mgsheft
    It’s always been good when I’m there, through my many years going there! | Read Full Review
    12/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ boon.taylor
    Friendly Environment, very nice people and quick service and good communication between service and customer. | Read Full Review
    12/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ SOUTHERNEMILY1982
    What a great team. I started here on Thursday morning and was immediately sitting in several SUVs that I loved but wanted to shop around. Cody wasn’t pushy. I left no problem but we continued to communicate about my wants and needs after I left. Visited several other lots and shopped online. Friday morning he sent me a beautiful Jeep | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ wesmoore4
    Leland was simply outstanding and made sure my Ram truck service went smoothly and without any surprises! | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ DON.MOON2018
    Randall Bran and his crew were awesome about getting my repairs done so that I could get on the road again | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ rpugh010
    I felt very relaxed. No high pressure tactics. Salesmas to finance. Awesome experience. Everyone was so helpful and nice. | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ oakandash4ever
    Staff is very nice and accommodating. They keep me informed about my vehicle and have been great with working with me on scheduling. | Read Full Review
    12/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ crigert
    Nothing to add, no seriously. I really didn’t want to comment any more on this | Read Full Review
    12/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ kmmtext83
    They are great about getting me in and out with no issue. They have taken care of my van from day one! | Read Full Review
    12/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ xcii.georgekeith
    The sales rep was very nice. It was a good experience. We really like our car. Thank you very much. | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ 817designandevents
    I could not be happier with the wonderful welcoming atmosphere at Roger Williams !!! They are the Best | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ cory50
    Robert Pilgrim was very helpful getting me in and out of service. Also. Very efficient to be able to check in online the day before | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ rjh72cuda
    The service writer was very knowledgeable. Service drive is very clean, the whole staff on the service driver were very nice. Do recommend This dealer. Parts are still hard to get but they manage to find what they needed to repair my SUV. | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ CHENEY726
    I couldn’t ask for a better dealership to visit in times of need of service or a new vehicle | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ jsogasian
    Honest, polite and professional staff. Highly Recommend Leland from service, his attentiveness and calm professionalism to help resolve issues and concerns is what more businesses need. Well done. | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ PHARMER-D
    Always great customer service and very friendly people. Never a long wait and very accommodating to their customers. | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ angie_brod
    Excellent customer care and communication. Leland was easy to work with and was professional. Glad to have found a good dealership. | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ terrywhitfield
    The low tire pressure indication was on when I dropped off my truck and was still on when I picked it up after service. This made me question whether other work was performed, i.e. tire rotation. I will add that a Service person immediately resolved the oversite when it was shown. | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ swade703
    Always a pleasure dealing with service. Robert Pilgrim kept me in the loop during all phases of the repairs I was having done and he went above and beyond to make sure I was happy with the repairs. I want to give the technician a shout out as well because he performed a difficult repair that involved removing my 15 year old dashboard | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ William “Diggerodell” Johnson
    Good people | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ sduarte08
    Better communication. Went for oil change, tire rotation and wipers. Took almost two hours. Turns out, they took the initative handled a recall which is fine, but without communicating it, I had to rearrange my schedule because of the extended wait time. | Read Full Review
    11/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ richard.m.southworth
    Excellent customer service all around! Followed up with me to ensure everything was going well. Will continue to bring my truck here! | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Stephen Wade
    This review is for the service dept. I always have a pleasant experience here. Recently had some work done and unfortunately needed some extensive repairs done and there were issues obtaining parts during the strike which caused delays. Robert Pilgrim kept me updated as to what was going on and their findings and got my truck repa | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ mikewfd88
    Representative was polite,but it took a long time to get my truck back,my truck is smoking and my heater only works on one side | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ thejohnsons0122
    Great place to do business with. Very convenient and the people are courteous. They are open late which makes it work good with my schedule | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ holicow85
    Leland was great! He was willing to help with a question that I had and even worked it out for me! | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ thomas.j.bruce
    Pretty Easy.expensive for what I needed done. I also got a quote for new side mirrors and it was outrageous. Makes it hard to get anything done there except the basics | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ RAYKJENNINGS
    The team was courteous and professional. The service was completed in a timely manner and ready when stated. Thank you | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ lobojane
    I appreciated the help of all the staff who helped with my Jeep's recall and who assisted/worked on the oil change. | Read Full Review
    11/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ lady4ledoux
    I'll are very friendly and do an awesome job - and y'all are SUPER RELIABLE!! Which is very refreshing, after having to deal with the Stephenville RAM dealer! | Read Full Review
    11/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ estrellars
    Staff are very professional and provided outstanding service. Completely satisfied with my service experience from the dealer. | Read Full Review
    11/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ toospeed
    Great sales person, keep my wife informed. Had it delivered to a close location for us. | Read Full Review
    11/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ dgwilliams131
    Repair was good, facility was clean, but staff communication was poor. Won’t be going again. | Read Full Review
    11/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ DNLELTT
    Thank you Michelle for making it the most seamless stress free buying experience i've ever had when buying a new car. | Read Full Review
    11/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ BIGESLLC
    Roger Williams is wonderful, they treat me like family and always go above and beyond. | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ ardrsmith
    Michelle was great with all of the process from start to finish. Thank you again | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ WFD256
    Leland always takes care of me with top notch service and keeps me well informed | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ blpardue
    Great service I would recommend this dealership to all my customers. Great experience.. Very timely | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ STAN
    Always helpful and quick service even without an appointment. Nice experience getting my truck serviced. | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ sammy9
    Great experience, Roger came out and greated me himself. Dominique the sales associate was right on point...friendly, knowledgeable and great at communicating! Third car in three years I've bought from this dealership! | Read Full Review
    11/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ ardrsmith
    Very helpful and took the time to explain the process. Very kind and patient people | Read Full Review
    11/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ ashliecsnodgrass
    Super nice and fast service! They were done before they said they would be and even washed my car for me. | Read Full Review
    11/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ JAMIDON47
    Overall we had a great experience. Friendly and helpful staff, would be happy to refer anyone to this dealership in the future . | Read Full Review
    11/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ bsnapp22
    Responded quickly, super friendly and accommodating. Fixed issues right away. Overall enjoyable car buying experience. | Read Full Review
    11/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ acullifer6
    Everything was very smooth. Communication between Michelle Coursey was very easy and she did a great job. I reached out to many dealership while looking for a pickup and Michelle understood what I was looking for and worked with me on getting the best deal. | Read Full Review
    11/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ LEANNEIVEY
    Always great service! Friendly, helpful and professional staff. I was kept up to date on how things were going. Will defiantly be back! | Read Full Review
    11/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ djpetrik
    Fast, efficient oil change and tire rotation, quality service! Very well priced as well. They even washed my car, fantastic! | Read Full Review
    11/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ weatherford201
    After leaving the truck there 3 weeks with no call from service dept regarding what needed to be done and an estimate of cost AND never getting a soul to pick up the phone in the service dept, truck was picked up taken to a different dodge dealership and repaired within a week. No more purchases from Roger Williams for us. | Read Full Review
    11/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ kenjeftink
    No waiting to drop off. Employees very friendly and knew their jobs. Truck came back washed and ready to go. Waiting room clean and comfortable. | Read Full Review
    11/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Land Rover lover
    My experience was great as always. All my questions were answered and the staff was courteous. | Read Full Review
    11/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ austincade
    They are always really nice to deal with. I have never had any issues taking my car there and the detail on pickup was a nice surprise. | Read Full Review
    11/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ m stines
    Time to replace my Longhorn dually with a new one. Not from here. Reason, recent service experience was beyond bad. Tires needed rotated. Received a call stating pressure sensor is defective. Was fine when I dropped it off, I monitor it each drive. They ‘absorbed’ the cost. Found tires had a problem (purchased from Ram) and t | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ BILLYWPINK
    Took care of everything as needed. Promptly addressed a recall issue as soon as it was pointed out. Katie was very helpful throughout the whole process. | Read Full Review
    11/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ BERNIE PAREDES
    Easy to work with. Professional no hassle service. Transaction was done in a timely manner without a pushy salesman. | Read Full Review
    11/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ rjh72cuda
    The service writer staff is very good always take good care of me and my SUV. The Tech are very good at there job and my car is always well taken car of. | Read Full Review
    11/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ SHAWNT09
    Always a great experience, upfront and honest. There’s never any pressure to do more than what you need, they just want to serve you and do what’s best for your vehicle. | Read Full Review
    11/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ greg.ferguson
    I am always well taken care of and today was no exception. Thank you for your care. | Read Full Review
    11/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ BBRUNO2701
    Got the truck I was looking for at a reasonable price, was able to quickly negotiate without an all day ordeal. | Read Full Review
    11/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ dduckstrait
    They have always given us great service and have some great folks working there. Thank you Leland Grail for always going above and beyond to assist us! | Read Full Review
    11/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ SHERRYGAVLIK
    Great experience on buying my first new Jeep. I will recommend you to all my friends. | Read Full Review
    11/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ mward77
    Our Service Advisor, Leland, is always courteous and cares about the quality of service we receive. Whether it is only an oil change or a major repair, he always keeps us informed of the price, wait time, and then calls when the vehicle is ready for pickup. The communication between the service and parts department is seamless when o | Read Full Review
    11/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ msnow5016
    Great dealership I've bought multiple vehicles from Roger Williams and everytime it was a good experience | Read Full Review
    11/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ HIGBYS4
    Not good. Immediately after returning home I noticed an oil leak. Now I need to take another day off work to take the truck in for service | Read Full Review
    11/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ keljaylyn
    The service was fine, but when cashed out, I asked to speak to my McKenzie as I received a recall notice for the clutch. Apparently, it can catch fire and there is currently no remedy. Miriam cashed me out and when I asked her, she said "I am only a cashier." That's fair. I asked her to take down my number to have McKenzie call me so | Read Full Review
    11/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ loblolly10
    Because of the service of the service department and the people is the reason that we keep coming back. | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ tresaross
    Made 5 trips into Weatherford to get an oil change Called and left message for the manager and never heard back from him | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ emryscorwalch
    They got the job taken care of quickly and efficiently And I didn't have to wait long for it to be done | Read Full Review
    11/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ MaryAnn s
    Had recall work to be done on my truck. They have transport home when vehicle needed over a day. | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Robyn H
    Their sales, finance and service departments are top notch! Ray in service always takes great care of his customers. Highly recommend. A++ 12/10 | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Sharon Lee
    Be aware these people are liars and sell junk cars they don't stand behind. Work thier employees like slaves so they can't take all their college classes at once. Make the salesman pay for Windshields and any other repairs the car may need. Therefore you get ignored when you verify this is definitely a problem. They will tear your cr | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Baddgor
    They charged me $1,500 to replace a $250 water pump. They used a total of $400 in parts, according to them, and 3 hours in labor. They said it took them 3 hours to replace it. Then they tried to charge more labor to replace the serpentine belt and flush the radiator. All that had to be done to replace the water pump, though, So, they | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Natasha Cox
    First my experience was with the sales rep who would not and did not give up until he found the right vehicle for me. Then the service department, my etc and engine light came on my jeep and they had me bring it in found the issue and got me out of there in an hour. Over all I am very pleased with the professionality and service this | Read Full Review
    9/18/2023 12:00:00 AM | Google
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