About Autonation Chrysler Dodge Jeep Ram North Richland Hills
Autonation Chrysler Dodge Jeep Ram North Richland Hills is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- 24 Hour Service Center
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (817) 717-3794 today to schedule your next appointment.
Our technicians at Autonation Chrysler Dodge Jeep Ram North Richland Hills are ready to help you!![Business Link Logo](/App_Content/images/campaignassets/314c779c-9fd3-4778-a3c1-70fffdcf98c3.png)
Autonation Chrysler Dodge Jeep Ram North Richland Hills is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Autonation Chrysler Dodge Jeep Ram North Richland Hills today at (817) 717-3794 to learn more
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★★★★★ Ann G ALGAutoNation Hyundai/North RichlandHills is a "Winning Team"... at what "Matters" to "You"... the customer. From my experience with this dealership, 5-Stars are in order with the sales expertise and outstanding customer service. Thank you so very much to (AutoNation Hyundai) Wonderful Sales/Finance Staffers: - Gabriel/Sales - Joshua/C | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Judy McMasterExcellent sales person and follow up was great. Will do business with Jaden in the future | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Dan RobisonIf you are looking for a new car, go see Jason Rudd and the team at AutoNation Hyundai in NRH. Jason showed us everything we wanted to see and talked us thru all the options to help us find exactly what we wanted. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Becky IngalsbeJason Rudd was an awesome salesman to work with. Very friendly! He listened to what I needed & was able to stay within my budget He got me a great deal on my 2014 Sonata. I highly recommend Auto Nation Hyundai in North Richland Hills It's a wonderful place to do business | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ segross15The gave a fair price on a nice Durango. I am pleased with my purchase. | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ segross15The gave a fair price on a nice Durango. I am pleased with my purchase. | Read Full Review9/3/2024 12:00:00 AM | Cars.com
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★★★★★ donaisha b.Sunni and Fred were FANTASTIC!! they made this so easy and simple for me. Sunni was amazing!!! | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Dean RossMy visit Saturday, August 31st was to purchase a warranty for my Hyundai Sonata purchased from AutoNation because the original warranty had expired. Zach in the Service Department completed the vehicle inspection and Jesus handle the warranty purchasing process. Both men were extremely polite, kind, courteous and professional. I | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ tonya.campbellDorian did a good job of communicating issues with me during the entire process. Suggestions: have vehicle ready going through checks before listing | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ tonya.campbellDorian did a good job of communicating issues with me during the entire process. Suggestions: have vehicle ready going through checks before listing | Read Full Review9/2/2024 12:00:00 AM | Cars.com
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★★★★★ Tom MHad a great experience with Anthony Lewis via email for all my questions and requests. Had my car ready with Xavier when I arrived and stuck to the deal we had agreed on. Frank in the financial office was a delight. Great experience. UPDATE: while buying was nice since I left communication has been abysmal. When I left the store I n | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Stacy RogersTook my Palisade in for a sunroof that would not open or close all the way and an occasional popping sound in the rear of the vehicle. The sunroof and rear shocks had to be replaced and my service advisor Jorge did an amazing job keeping me informed through the whole process. I did not have to inquire one time. He was able to get us | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Martha GuerreroJorge Caldera was my advisor he takes care of my auto fast. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ PRISCILA BORDONESJorge's attention is excellent! Always attentive and willing to solve | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Ron StrongI was fortunate to get to work with Randall Cook, who helped me get there when I got lost. He went the extra mile many times and patiently answered my questions and helped me get the vehicle that I really wanted. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Dawn ChitwoodGreat car buying experience. Highly recommend the team at AutoNation Hyundai! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Bri bMr. Jason Rudd was absolutely incredible, he was able to explain everything about my car perfectly and I walked away with an amazing deal and no regrets. Thank you so much Jason! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Greg BarbereeJaden was great to work with and took care of us through the entire purchase process. I appreciated AuoNation Hyundai’s up front pricing with no hidden dealer fees. I will definitely check back with Jaden and AutoNation Hyundai for future purchases. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ NotonboardGreat service, got a better finance deal thanks to the staff, great experience thank you | Read Full Review8/30/2024 12:00:00 AM | Cars.com
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★★★★★ NotonboardGreat service, got a better finance deal thanks to the staff, great experience thank you | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ Kate BlossomJason Rudd was great. He brought the vehicle to me for a test drive then made the sale hassle free. I went in and signed paperwork with Fred Griffin who made the process painless. Love my Palisade! | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Bennie CoxI was most pleased with the way my car was taken care of when it was in for it’s regular maintenance. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ William WhiteGot me in without an appointment. I needed to have my headlight replaced. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ walisijiang nihemaitiRevisit today due to tires issue, like last time Jorge has taken care my car very professional. Thanks very much! | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ RickService reps had curt attitudes. Is this a reflection management & dealer pressure?? | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Omar RutlandThis was my 2nd time going in for service. I had a good experience. I liked the fact that they cleaned my car after the service | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Sean JonesZachary took care of my issue with my Kona the same day! I had an issue that would have taken me about a week to get resolved, via the normal scheduling systems. I called the dealership, talked to Zachary and explained my issue, and he said, “I got you.” The whole ordeal took about 60-90 minutes and all was good again. Exceptional s | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Shelby SlaterGreat, always do a good job and are friendly | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Kushite KingThank you Jaden and Fred for the great experience! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Patty MacapinlacGreat service. on time, professional and accommodating staff! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Frank HernandezGreat service!! Very professional! Ill be here for my future appointments ! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Steve HillOutstanding Service. Our Service Director - Zachary was Professional, knowledgeable. Courteous and the time needed to repair the car exceeded our expectations. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Richard SraderTwo hours for a oil change is excessive | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Michelle FranklinIt was a crooked deal from the beginning.. I just didn't see it till it was too late. Y'all please don't get tangled in the web of lies here. I'm gonna give my story soon. Stay tuned | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Barbara PritcherThis was my first visit to AutoNation Hyundai's N Richland Hills Service Department with my 2024 Tucson. It was the very best experience I have ever had of all the dealership service depts I have visited over the last several decades! Chris was so welcoming, friendly and helpful the entire time I was there, keeping me posted on progr | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Blake RobertsonOnly room for improvement on the service side of things would be the accuracy of the quoted times. Everything else was excellent, from the staff, to the amenities in the waiting room. (Edit#1) went in for my second oil change and was quoted 1.5 hours this time. I was out of there in only 1 hour! Much better to be under the estimation | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Judy LoweryI got my tires rotated and oil change and enjoyed my wait in the customer lounge with free wifi, TV, snacks, and drinks | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Lynne JamesTook excellent care of me and my Tucson. When the Hyundai dealership I had gone to previously closed, I felt orphaned. George was friendly and professional. Now I know I have been adopted. ?? | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Eddie RodriguezEveryone was super nice and explained everything very thoroughly for me to understand. It was a overall great experience. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ David Taylorgreat service on my car. The two service reps I dealt with were very helpful and friendly. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Amanda WestbrookService was great! I dropped off my vehicle and picked it up when it was convenient for me. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ C hayesCustomer service is honestly out of this world | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Jeannie HelmMy Service Advisor is chris. They were ready for me at my appt time and I was in and out quickly. Great experience. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Buffie WilliamsWe worked with Randall and were able to get my daughter a Kona for her 1st vehicle. He was great with my daughter and he really delivered! Great car/ great salesperson and I worked definitely recommend asking for Randall if you are planning an automobile purchase in the future! | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Kim KI wanted to share my Experience at AutoNation JADEN JASSIM helped me find the perfect car for me. I will definitely go to him again if I ever needed another car and I wanted to give a huge thank you to LUIS AGUILAR for being a wonderful service manager and for being so honest and so helpful with everything . You guys are the best par | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Robert TrevathanThey are will to work with you to get you into the vehicle of you choose. Give you a good price for your trade in. | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Layth BayaWe had an appointment at 9:30am and received great assistance from Zachary Mobley. He was helpful in answering all the questions we had and made sure we were receiving updates about the car. He even test drove the car to make sure everything was safe and we were satisfied. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ jill lawsonZach was great I felt my car was taking good care of and the suggestions they made were good I had no issues they are the best | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Deathrosebear 189Amazing service!! We had Tony and Jesus help us get our car and we absolutely love it!! Thank you so much for all of your help and advice!! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Shawna TimmonsHad to take my car in for a recall, only took a fw hours and it was done same day! Really appreciate that since it was my day off. Friendly people in the service department. And they communicated well through the whole process | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ glenda MartinezAlways most attentive and definitely mechanically thorough. Actually enjoy going there. I have the Walking Dead Hyundai so they keep it working. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ JoseI received a call at 9:38a. the manager of user cars called me and welcomed me to visit to see the car I had asked about. I arrived 20 minutes later and was told the car was sold and here are some other cars that i might like. complete waste of time. | Read Full Review8/16/2024 12:00:00 AM | Cars.com
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★★★★★ David BallI had some recent cylinder head and alternator RECALL work done on my Hyundai Santa Fe at AutoNation Hyundai, North Richland Hills. Within a week, a suspicious sound and vibration from my engine brought me back in to be checked. Within minutes, my technician, Jorge quickly got my vehicle into the shop and while I waited was able to d | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ WW TThe service department went above and beyond when I had a tire warranty claim. Many Thanks. I made an appointment and they were right on time. The service didn't take very long at all and I appreciate it | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Soumi BasuFirst time visiting the service center and I wasn’t disappointed. I was always informed real time of updates with my car and also can feel the change in my drive experience before and after the servicing. Job well done! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Helen AveryWonderful staff friendly and very helpful | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Hannah EllisThroughout the process of my car repair, AutoNation had excellent communication. Jorge was up front about costs and time estimates for when the repair would be done. We experienced a delay in shipping of a part and I was updated every step of the way. 10/10 for customer service! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ DNB1 DoddiOnline service booking helped me. Car Service is good & completed on time. Coffee quality at waiting room is bad | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Brenda HuckinsAutoNation Hyundai in NRH has a wonderful service department. Even though I purchased my Santa Cruz at another dealership, I've chosen to do all my service work at AutoNation. I'm impressed with the ease of scheduling, the service date reminders, the convenient and beautiful facilities and faster than anticipated time to complete my | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ praveen bhuwaniaHi Autonation, I purchased my car from AutoNation Richland hills Hyndai nearly 60 days ago and have been repeatedly following up, more than 20 times, about my license plate. Each time I contacted them, I was told that the plate was with the DMV, and I would be informed once it was ready for installation. For the last 20 days, I have | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Sylvie WellnessI worked with Zachary and Chris for my car and they were both awesome. They got everything done. They were able to help me out and get a loaner car because it took a little bit longer to get the part in so I’m very thankful for both of them. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Barbara OdenI had a very good experience yesterday and felt like I was taken care of completely completely. The Lyft driver drove me home and back again when my car was ready at no expense to me and I was kept apprized on what was going on Throughout the day! I was very, very satisfied. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ walisijiang nihemaitiJorge did a nice work and services, thanks! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ K.L Bonner (Dragonlady)Jason Rudd was Excellent!! Got me into what I wanted and was Wonderful!! So glad I came to this dealership!! Thank you for a great experience!! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Josh DeVardTheir service center was great to work with. Knowledgeable mechanics and friendly service. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Kent NittingerMy wife and I purchased a new car from Jason Rudd. He was fast, always returned communications, and knew his cars. He did not play any of those games that car salesmen like to play, which was GOOD! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ praveen bhuwaniaHi Autonation, I purchased my car from AutoNation Richland hills Hyndai nearly 60 days ago and have been repeatedly following up, more than 20 times, about my license plate. Each time I contacted them, I was told that the plate was with the DMV, and I would be informed once it was ready for installation. For the last 20 days, I have | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Diana MartinezAutonation Hyundai performed great service and the service team is professional and go out of their way to help you. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Mona BlaxonThe service department had friendly staff and great service! | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Jordan RaymondI didnt have a whole lot of hope in my situation and they were able to help me and my family get in a better car suitable for our needs and safety. They worked with me and gave the best deal they could. I am so glad I went here. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Jerry FerraroAwesome sales and finance experience. Bought a 2024 Kona SEL with convenience package.. Randall was our salesman and Seth was our finance guy. Both were extremely friendly and knowledgeable. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Collin CowanGood experience. Answered questions and Communicated throughout the process. Ryan Lovin was great as salesperson and helping me navigate through the buying process while I was out of town. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Juan PinaService advisor, Jorge, was friendly and ensured the service to my vehicle was completed promptly. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Scott TaylorExcellent service. Absolutely knew what coverage my Hyundai had. Already had listed items to be addressed. Having service done on Saturday and the told me the expectations of length of time and they finished early! | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Vonda BurnsService was great! The customer service was exceptional! The wait time for vehicle was less than expected! Thank you! | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Monica EnriquezI took my new vehicle for its second scheduled maintenance visit. Just like the first visit, the AutoNation Service Team did not disappoint. Christopher texted me the day before to confirm the appointment. He addressed a new concern that arose and assured me it would be handled the next day. I was met by Christopher with courtesy and | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ pinakin chunibhaiAwesome, timely service... Service with a smile..a rare thing nowadays...customer for the life of my vehicle | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Cam StewartAugust 2024 - My service advisor this visit was Jorge My appointment was for scheduled maintenance and the windshield wiper motor recall. All service was completed perfectly and my Palisade runs like a top afterwards. October 2021 scheduled service visit. Service advisor Mike Winck and team did a great job on my Palisade. I could n | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Sandra TumanI had my car serviced on 8/8/24 My appointment was at 7am. They were done with my car within an hours time. They even washed it for me too! Excellent service nice waiting area and the service folks were very friendly. Definitely will being going back!!! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ TomGREAT Hyundai Auto Service!!!! The Service Team at Hyundai AutoNation Service Center in North Richland Hills has helped me for over 6 years by maintaining and servicing my 2016 Hyundai Accent. They are friendly, professional, knowledgeable experts in all areas of Hyundai service and maintenance! Jorge, Mike, Joe, Zack and the rest of | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Aubrie McElroyHad a great experience turning in a lease and getting into a new one with Jonathan. Aside from the inevitable ~5 hour process everything went smoothly and everyone was a pleasure to work with. We’ve always had good experiences with the sales/finance and service teams at AutoNation NRH. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Tom MHad a great experience with Anthony Lewis via email for all my questions and requests. Had my car ready with Xavier when I arrived and stuck to the deal we had agreed on. Frank in the financial office was a delight. Great experience. UPDATE: while buying was nice since I left communication has been abysmal. When I left the store I n | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Oscar OrtizMy service advisor Jorge went above and beyond to make sure our vehicle was properly fixed. thanks for your help..God bless... | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Glody KegbiaThe team effort to get my recall done was amazing and stress free. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Kristopher YglesiasJoe is responsive and easy to work with. Lobby was clean and waiting room nice and cool during hot summer. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Dent Co Body ShopAwesome customer service as I came in to this place they directed me in the right direction politely and in the parts department Shawn was very helpful and patient and took the time to verify the parts where in stock when I called and he took care of me when I arrived I say that’s 5star service at this location Thank you | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Hineeho22I did a review last week but now don’t see it I guess they are able to delete the bad ones I will do it again people need to know how they do businesa | Read Full Review8/3/2024 12:00:00 AM | Cars.com
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★★★★★ Hineeho22I did a review last week but now don’t see it I guess they are able to delete the bad ones I will do it again people need to know how they do businesa | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ Karen PlunkettStaff was very attentive to my needs and timely in completing the services provided. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Lauren SteagallJaden was so helpful in getting me what I wanted! I am so thankful for my car and how easy the entire process was. Thank y’all so much!! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Jolly RodgerJust transferred my wife's Kona business to Auto Nation in North Richland Hills. Outstanding visit ! Been using dealer service for over 50 years all over the country coast to coast. Auto Nation Hyundai Service really stands out for customer care. These guys are really on top their game with it's comes to looking after your car. Jol | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Robert TomlinsonI worked with Jorge and he was great. He was very organized, proactive, and easy to work with. I recently had lower control arms, struts, and forward drive axle assemblies replaced on my 2007 Hyundai Santa Fe.. For over six months the car drove perfectly. About a month ago, my car had an electric failure while I was driving which | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ wes lazarusI was completely satisfied with the service writer... Answering all my questions to my satisfaction with professionalism. Thank you so much | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ mmsmith54Dropped off car at 7am for air conditioner repair and front end alignment. Our service manager, Jorge Caldera, kept us informed about each phase of the servicing, while also working with our maintenance contract vendor getting approval for the needed air conditioner parts. At 4:30 that same afternoon Jorge called to say the car was | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Kimberly NejatiGreat experience. Every member was kind and professional. Would highly recommend purchasing a vehicle here. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ D HarrellI tried buy a used Tahoe on 6/24/24 i took a loan out at my credit union and gave it to them they failed to make the repairs to the vehicle so i canceled the deal before picking it up under there 5 day return guarantee its been over 30 days and they still have not repaid my credit union… do not do business here!!! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Eddie KillingsworthAutoNation Hyundai NRH Service Center did an excellent job on my vehicle. They were informative and timely with their service. They were glad to help in anyway possible. I look forward to doing more business with them. Thanks | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Janell HaldemanReally great experience with the repair shop. Great communication, resolved everything very easily. | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Maritza ArroyoLove this dealership. Service department is one of the best I’ve ever been to. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ tossavi malcomHello, Joe and Michael with AutoNaction Hyundai North Richland Hill was very professional with great customer service thank you, Joe and Michael | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Linda SheetsZach and Chris were excellent Service Advisors. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Diane TriticoRyan is soooo nice! He worked really hard to accommodate me. I didn’t expect much when I walked in, they blew my mind!! The finance manager bent over backwards to help me too. LOVE you guys!!! Wish you were closer to me! | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Valerie JargonRandall did a great job taking care of me and my family during a very stressful time! Thanks again! | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Paul HerchmanVery easy, low pressure buying experience. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ connie finnellI would like to share my experience with auto nation car dealership.. I walked into the dealership with all the things they would as for so I could apply for my dream car.. I wanted a Cadillac..when I got there what I had was not enough.. I counted the money out that was requested to the penny.. but at the last minute the bank said n | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Michael PattersonWe had a top notch all around buying experience. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Deanna HernandezGreat guest service by Tony. He helped me get the vehicle I wanted and everyone there was very friendly | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Heather AllenJonathon and Fred were both wonderful | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Troy CunningamEasy to buy, sales pressure was minimal and sales person explained the accessories on the car. Got a good deal on the car. Financial advisor explained all of the billing and it's easy on the checkbook | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ CrystalEvery time I visit this location, I get nothing but excellent service without any hassle to do more than what I came in for. I recommend Jorge as a service advisor. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Luz j.ESTOY MUY AGRADECIDA CON LA TIENDA. LA ATENCION DEL ASESOR Y LA PARTE ADMINISTRATIVA FUE RAPIDA EFICIENTE, CORDIAL Y ALCANSE A REALIZAR LA COMPRA DEL VEHICULO QUE NECESITE, LOS RECOMIENDO A TODOS LOS CLIENTES. | Read Full Review7/22/2024 12:00:00 AM | DealerRater
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★★★★★ Luz j.ESTOY MUY AGRADECIDA CON LA TIENDA. LA ATENCION DEL ASESOR Y LA PARTE ADMINISTRATIVA FUE RAPIDA EFICIENTE, CORDIAL Y ALCANSE A REALIZAR LA COMPRA DEL VEHICULO QUE NECESITE, LOS RECOMIENDO A TODOS LOS CLIENTES. | Read Full Review7/22/2024 12:00:00 AM | Cars.com
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★★★★★ Layla ElkassihAuto Nation North Richland Hills will be the only dealership my family and I will ever do business with. You are in good hands all the way around but if you go, I hope you are blessed to work with Randall, Josh, and Fernandez like I was. Buying a car as a woman is intimidating for most, so much so that I always bring 2 dads and my hu | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Matthew TorresGreat service experience! The service team communicated the entire time and even checked on a recall item without having to schedule another appointment. I will definitely take my vehicles back in the future. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Kseniya ParsonsThe service department does not care at all. Called them about the recall on Elantra’s for the anti-theft system. Didn’t even ask the VIN OF THE CAR, just said nope can’t help you. You already have it and just have to find different insurance. When I called the Hyundai in Irving, they actually check the VIN and explained everything a | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Keith LeeJorge was outstanding Great customer service from the first phone call! | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Jeremy HarrisI had a smooth experience with the service department. Jorge was great communicating during the entire process and my car was not there for an extended amount of time. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ John ArcuriFast and quality service. Serviced and returned car faster than promised. Nice clean, waiting areas. Highly recommended. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Glenda OrtizExcellent Service. Not long wait. Jorge took care of my car appointment. He is amazing, friendly and kind, he explains everything clearly. I love this place. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Lydia ThompsonRandal did a great job. Sold me exactly what I wanted. He was very professional. Thank you, | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Maryann MendelsohnNew to the Hyundai service department. Zachary Mobley was very helpful and answered all my questions. Service was completed in a timely manner while I waited in the comfortable waiting area. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Rachel KlarichService here is horrible. If someone calls you back after you leave a message you should consider yourself lucky. If you are waiting for a part you have to call them to see if it has come in yet | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Kathy ClineLove Love our Palisade. There is a learning curve but just get in and drive. You can learn your car as you go. All the staff was wonderful. "Bob" you were great and still are. Finance Dept. great. Can't wait to continue to work with this dealership. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Victoria AlvarezUPDATE: Car buying process was a breeze. I sent someone who also bought a car from Mo and they had a good experience. ONE THING THEY DO NOT TELL YOU WHEN BUYING - the service department here is TERRIBLE. Sales/finance department talked it up. Hyundai warranty is amazing and then i got extended warranty through Autonation. The service | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Kay TaylorCar was stolen and repaired somewhere else not good brought to Hyundai where they did diagnose and repaired it thank you | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ anthony silvaGood place to buy a car. The price was a little deceiving from what was posted online. From a posting of 24,500, the price rose to 28,000 when I got there. Overall, the employees were nice throughout the entire process | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Mike YarbroughJason Rudd is the best! What an amazing experience he provided me throughout the entire process. He went above and beyond the call of duty. Being a former Marine shows. Awesome person too. And funny! | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Mike YarbroughJust purchased my 2021 Mercedes GLB AMG 35 from Jason Rudd and it was the best experience I've had in 30 years of buying vehicles. I found a friend also in Jason. Funny, kind, and professional sum it up! | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Snehith ReddyBad experience with the sales guy Mo. Not respectful. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Donnell AshleySomething went wrong with my engine at 70,000 miles and they replaced the engine at no cost to me. They also provided a 2024 loaner vehicle at no charge as well and service was completed 2 weeks early. This type of service creates a lifetime customer. Thanks AutoNation!!! | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ ivette hernandezTHANK YOU Jonathan Cano!!! This was my first time buying from an actual dealership I will say I was a bit nervous, for the whole process. But Jonathan Cano made it so easy and stress free for us from start to finish. He actually listened to us and my thousand questions. He made sure all my questions and concerns were answered before | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ D. SimsI had a good experience at AutoNation. Our salesman Frankie was very knowledgeable and has the best personality for the job. He answered every question, should us every feature on the vehicle. He took his time with us, and also respected our time. We got in & out of finance quickly, and tge warranty on the vehicle is outstanding. I | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Younis MustafaVery polite very experienced. Thank you so much | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Don MLet me start by saying that, if I could give zero stars, I would! My wife and I have been looking for a car for our High Schooler a Donald we needed something affordable but yet dependable and safe. We did not want to go to used car lots as it has been our experience that they can be shady and you really don't know what you are getti | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Codee LeCroneVery impressed! Great customer service and I was taken care of quickly! | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Leonardo CovaPro's: None Con's: Quite a long list: 1) Long waiting time at the dealership 2) Lack of communication from the sales person (probably the worst car salesman I've deal it) 3) Car not ready upon purchase because battery was discharged and had to wait almost a week for pickup with no home delivery option 4) No ETA on car status and had | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ Maria EscolasticoThe guy in service was really polite | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Sylvia CarrilloI went for an oil change. I decided to wait and pleased with the wait time. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Vignesh SPlease do inspect the car completely before buying a new one from this dealership. I was here for Elantra Limited model. The one they offered to me had 225 miles on it already (yes it is a new car) and the fabric inside was damaged . | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Pereza1992I’m pleased with the service and will be back. Employees were friendly and attentive to me | Read Full Review7/3/2024 12:00:00 AM | Cars.com
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★★★★★ Pereza1992I’m pleased with the service and will be back. Employees were friendly and attentive to me | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ Tina WalkerUpdate - Horrible customer service!!! After buying my car the head gasket blew after a month. I purchased the extended warranty since I bought an older car. They refused to fix the car, saying I drove it and caused the damage. How could I cause a head gasket to blow in a month. I’ve been dealing with this issue with them for 6 months | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Qnguyen90i'd give zero stars if i could. i just called the service center asking a question about software update for my jeep. and she put me on hold just to hang up on me. nothing was answered or anything. i called back. and straight hung up again. did this for about 3 times more. no customer service skills at all. | Read Full Review7/1/2024 12:00:00 AM | DealerRater
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★★★★★ Qnguyen90i'd give zero stars if i could. i just called the service center asking a question about software update for my jeep. and she put me on hold just to hang up on me. nothing was answered or anything. i called back. and straight hung up again. did this for about 3 times more. no customer service skills at all. | Read Full Review7/1/2024 12:00:00 AM | Cars.com
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★★★★★ Minhi'd give zero stars if i could. i just called the service center asking a question about software update for my jeep. and she put me on hold just to hang up on me. nothing was answered or anything. i called back. and straight hung up again. did this for about 3 times more. no customer service skills at all. | Read Full Review7/1/2024 12:00:00 AM | Cars.com
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★★★★★ J ADon't believe these people. They'll lie and say whatever you want to hear to make the sale. Once they have your money, they will ghost you. I've been trying to collect tires they contractually agreed to replace for over a year now. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Michael JohnsonFirst visit here was pretty good, gave good rating. Second/Third visit was horrible. I ordered a key since I only received 1 when I bought my Santa Cruz. Expensive, but wanted true Hyundai parts so willing to pay it. First key that came in was the wrong part and wasted time waiting to find this out. Ordered another with promise to co | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Cindy DickinsonWell, we bent over backwards to get a check and clean out our car for trade in to complete transaction today. We wanted to wait til tomorrow. When we get ready to drive car out, oh by the way you only have one key. The previous owner may have the other key. What second rate company is this? Better get ready cuz I want my check back a | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Allison AmadorThis was the quickest service I have experienced since I’ve been coming here to AutoNation. I had an appointment so that may have also helped. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ John DoeService was fast and completed ahead if schedule | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Julie ArmstrongI had recall work done on my car, as well as paint repair due to manufacturing issues. Joe was fantastic in communicating with me, answering my questions. I waited onsite for the recall work and the waiting area is very nice, with comfortable arm chairs and a bar area with outlets for using your computer, phone charging or eating. Th | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Mindy DolceEasy scheduling, quick service, friendly and knowledgeable employees | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Noel JarrettGood experience with Jorge and the Service Team at AutoNation Hyundai in North Richland Hills | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Crystal DavisI started my Hyundai journey today with Jason Rudd. From the start, he was very professional, easy to talk to and real. I had a bad experience at another dealer and he has taken that sour taste in my mouth out! Definitely turned my opinion around and has done everything in his power to get me the vehicle I want. I highly recommend th | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Doyle ReimerStaff at this dealership service area are amazing! Took my car in for a recall and a repair to the turn signal. Zachary was excellent communicator and helped me along the way with the repair. I would highly recommend you take your vehicle to this dealership if you need service. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Raz R.Although the waiting time was 3hrs, the service was excellent. Jorge was great! | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Nesim DalipiVery good service. Friendly staff | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Mark StapletonVery friendly and helpful. Completed when promised. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Sally KennedyEveryone at Hyundai Auto Nation was ver helpful and answered any questions I had. Mo and Jason explained all features of the Tucson and made me feel free and to call if any questions came up after I had the vehicle. I would recommend to anyone who is looking to purchase a vehicle to come to this dealership. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Hansel RodriguesFrom the time we arrived to the time we left with our new vehicle, the sales and finance team were very polite, courteous, and friendly! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Alex WWent for an oil change and tire rotation. Everyone was very nice and helpful! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ JoshDon't trust this service dept!! I've tried to get recall work done here multiple times. They always have an excuse. Last time it was that parts were not available and no one could perform the warranty work (got it fixed the next day at another dealership that said there are no issues getting parts). One of the recalls was a software | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ RoslynHi, My most recent visit to AutoNation was very bad and they were unprofessional. The `Jessica the sales person, Francisco Pozos and the General Manager, Dave Campbell, sent me emails and text saying I was approved for my car. I had also gave them a $500 deposit to hold the vehicle, the sales person took my deposit set the appointmen | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ RoslynHi, My most recent visit to AutoNation was very bad and they were unprofessional. The `Jessica the sales person, Francisco Pozos and the General Manager, Dave Campbell, sent me emails and text saying I was approved for my car. I had also gave them a $500 deposit to hold the vehicle, the sales person took my deposit set the appointmen | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ RoslynHi, My most recent visit to AutoNation was very bad and they were unprofessional. The `Jessica the sales person, Francisco Pozos and the General Manager, Dave Campbell, sent me emails and text saying I was approved for my car. I had also gave them a $500 deposit to hold the vehicle, the sales person took my deposit set the appointmen | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ Terry GilpinZach and Jorge in service did an excellent job taking car of our car. Everyone in the service department over the last 12 years (Mike) has been amazing. You can purchase a vehicle from anywhere, but you can not receive the service you get from this dealership. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Gto !Jon Cano did great showing me the best! Patiently showing me how all the features work. Fast process was in and out the door with my new vehicle. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Miguel RosasAutoNation people were very courteous and even called a ride so I could get to work while they worked on my car. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Tom MHad a great experience with Anthony Lewis via email for all my questions and requests. Had my car ready with Xavier when I arrived and stuck to the deal we had agreed on. Frank in the financial office was a delight. Great experience. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Edward & Cindy BicketHad a problem with front headlight and the dealership fixed them under warranty with no problems. Very effective service with customer service attitude | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Jennifer HoangAlthough there was a Two hour wait for an oil change appointment. They notified me before hand and were able to provide transportation services. The dealership was very accommodating and was very satisfied with their services. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Katherine GardnerI have purchased my last 4 Cars through Mo Ibraham @ AutoNation Hyundai and the service could not be better ! He really takes the time to explain everything to you and truly has your best interest @ heart . 10/10 would recommend ! | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ M FritzExcellent experience. No pressure sales. Randall took great care of us from the time we started looking, through negotiations, to finance and delivery. I would recommend this dealership to my friends (and already have)! | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Tia HatcherWent in for oil change and tire rotation. Everything was done correctly but it took 2 complete hours. Did not expect that going in. Service provider explained upon completion that the appointment process changed from every 30 minutes to 10 minutes | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Austin MilesEverything went great. Misunderstanding on trade in compared to other dealerships they gave us a check for the difference of payoff but here they applied it to the new vehicle instead. But after everything they answered all questions we had. Wish the break room would have had drinks and food. Our kids played with other kids there and | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Rebecca WhitfordThe service staff was very courteous. They had my car washed even. I was quoted an hour to an hour and thirty. It took an hour. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Blanca T-ScheiJust purchased my first Hyundai, had the best service and experience ever. Thanks | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ James MacleanGreat service, great team, great selection. I think I found my new dealership for life | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Michael BaconI just got my oil changed, front brake work, and state inspection completed on my 2015 Elantra. Michael my advisor explained what was needed, and we got the process going. Everything was done in less than 3 hours, and at a reasonable cost. Thanks to Michael and the team at AutoNation Hyundai! | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Cathy JenkinsProvided great customer service. Did not have a way to get home and they arranged transportation. Excellent customer service. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Monte McconnellJust had some work done on my 2012 Elantra. Zachary, my Service Advisor kept me posted, explained recommended services and was very helpful. While the total due was more than I expected, I had some major maintenance due. And now my car run like it's new. I was very pleased. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Michael oliveWent in to test drive a Santa Cruz and ended up driving one home. Thanks to Randall in sales and Seth in the finance department, they worked hard for me to keep my payments within my budget ?? | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Gary skeesickMy first oil change in new car which was purchased at another dealership. Auto Nation was fast, courteous and they also rotated the tires. Well done | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ james shireyOver all it was a pleasant experience. The two sales reps were both knowledgeable and pleasant. The finance portion was kind of a mess, but a lot of this was my own fault. The final closing took longer then expected but this was not a fault of the finance officer doing the closing. He was the only one there that day and he had a | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Teresa AguilarI purchased my new Hyundai from there and everyone was very helpful. I make my appointments with Jorge for all things car service. He is the guy to go to, he has good attitude and a smile. He provides me with exceptional assistance. I will recommend this location. | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Richard HiebI have had them do the standard oil change for my two Hyundai cars, 2022 Sonata and 2023 Elantra. The first time they did the Elantra they left the oil cap off and made a mess. We had to take it back to be cleaned up and be checked to see if any issues existed. The second or third time, I don’t recall which, on the Sonata they did | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Kroy FuryanThey were very patient and thorough with my service | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ David CamarilloThe staff at the service center were very friendly and patient. They resolved my questions and concerns effectively and efficiently. Very professional and I would recommend them anytime. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Alan VargasJorge was very nice and helpful. I had a problem with my car that would prevent me to drive it without getting it fixed first. I arrived without an appointment, and they still made time to fix my car. I really appreciate the service. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Steven MckinneyPurchase 2020 Genesis G90. 1st the vehicle was a well care for vehicle. 2nd The price for the vehicle was the best throughout the country which added an additional value to the Purchase. 3rd the salesman was professional and knowledgeable, and a joy to work with. He made the Purchase transaction a joy. Thanks Autonation Hyundai. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Kennedey RinhEveryone at Autonation Hyundai made my first car purchase really easy. The process was smooth, informative, and helpful throughout the entire time. Xavier, Dirk, and Ryan did a fantastic job at making sure I was well taken care of. Thanks again! | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ patti bossioCustomer service was friendly and fast | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ natittleBought a new car from this dealership at the end of March. Everyone was helpful and friendly when buying the car. Upon getting the car home we noticed a scratch on it. Contacted the dealership to have it fixed and 2 months later the scratch is still on my car. Have contacted the dealership numerous time and no one will help me with t | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ natittleBought a new car from this dealership at the end of March. Everyone was helpful and friendly when buying the car. Upon getting the car home we noticed a scratch on it. Contacted the dealership to have it fixed and 2 months later the scratch is still on my car. Have contacted the dealership numerous time and no one will help me with t | Read Full Review5/31/2024 12:00:00 AM | Cars.com
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★★★★★ Arturo Rodriguez JrAlways a great experience. Fast and friendly service department. | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Kathryn SchwaeblerHad an appointment for an oil and filter change. Also tech recommended brake fluid and other fluids be changed Also got a new battery Battery was weak. Rep kept me up to date on what they were doing. I was there a little bit longer then expected though everything I got done was necessary . A little expensive but worth it. Great servi | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Elaine CarsonFast friendly service. Service department is very organized | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Diamond QuinnJorge took great care of my car! Took it in after my check engine light came on and got everything squared away from me. Offered me a loaner as soon as it was available. | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Ileana TatumGreat customer service!!!! Very professional. I know I can trust them. | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Alexa CornejoI recently came here to purchase a vehicle and Jason Rudd went above and beyond to make sure the car exceeded our expectations. We bought a used car with him, without knowing what it would look like in the final product, and after lots of assurance from him- the car came out looking even better than we imagine it would. Jason Rudd is | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Teresa VasquezJason Rudd is truly the greatest car buying experience!! | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ R KGreat experience buying. No hassle or pushing. Xavier was great! Went for a Hyundai because of the fantastic warranties and gas mileage. Safety too - but I was really after the warranty! | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Armando HernandezVery good service, fast and reliable people I can trust to leave with a car | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ yemane abrahamFrankie and Luis are true professionals, and they made the process easy and pleasant | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ laura mclaughlinBrought my car in for engine and transmission replacement my service advisor was Jorge and he was absolutely the best he even got Hyundai Corporation to pay for the majority of my transmission! I've been using Hyundai in Richland Hills for years and I will absolutely continue to go there for my service needs Jorge is awesome as well | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Cho L Canady, RealtorAwesome Customer Service! No pressure just reasonable business. Not heavy on persuading any decision at all. Of course room for negotiation should you desire to go that route. (not so much of that in my case… wasn’t really needed) Handles any misunderstanding with patience and care . Highly recommend for your future purchases! Ask f | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Melanie CarlsenWe got an excellent deal on a used car at AutoNation Hyundai in NRH. The car was in great condition, and our sales representative was incredibly helpful. | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Patsy GonzalesExcellent service advisor communication! Thank you Jorge and Michael. | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Beware AutonationBEWARE bogus fees & fake pricing! The car was internet priced at $55.8K but then had and additional $3,500 in fake 'mandatory' not-negotiable fees like $500 door edge guards, $300 for 4 locking lug nuts, $600 window tint, $680 MOPAR electronic vehicle Sys. (that he couldn't even explain what it was), $700 in an appearance protection | Read Full Review5/17/2024 12:00:00 AM | Cars.com
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★★★★★ Beware AutonationBEWARE bogus fees & fake pricing! The car was internet priced at $55.8K but then had and additional $3,500 in fake 'mandatory' not-negotiable fees like $500 door edge guards, $300 for 4 locking lug nuts, $600 window tint, $680 MOPAR electronic vehicle Sys. (that he couldn't even explain what it was), $700 in an appearance protection | Read Full Review5/17/2024 12:00:00 AM | DealerRater
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★★★★★ Robin FrankI upgraded my Hyundai from a Venue to a Tucson this week and couldn’t be happier! Jason Rudd and Seth Baker made everything so easy and enjoyable to work with. Jason sat in the car with me two different days helping me to learn all about my new vehicle and I really appreciate all of the time he spent. He followed up with me the very | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Joe MooreProfessional sales, Bob was our sales person, very knowledgeable and willing to work with us on our vehicle needs and price point, I would recommend AutoNation Hyundai North Richland Hills for your car needs and ask for Bob! | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Debbie BurtonThe staff were friendly and I could check in anytime if I had a question. The lounge area was comfortable and had coffee and snacks available. They had my vehicle ready in a relatively short time. They Ben washed my vehicle before returning it. I will definitely return to this dealership. | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Kurt Wallace UnlimitedMay 14, 2024. Came in for a recall appointment. Mr. Cowboy came and made sure that I was ok and even got my crutches from the back seat for me. I enjoyed meeting face to face with Mr. Zachary Mobley and he explained some attention items for my 2013 Santa Fe after the initial recall item was done. He assured me that he will be my | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Laith ElredyWas a great experience, everyone was very helpful explained everything very clearly. 10/10 would buy with them again. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ don wolfeWork started as soon as I arrived at the shop. The work was finished earlier than scheduled. My vehicle was then washed before I left. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Heysha GarciaJason Rudd was excellent in the service he provided us, he helped us get our car in a short time, I visited several dealers and none like this one, the service he provided us was superior to all the others, we recommend him! Also we give thanks to Jesus Fernandez! Thanks for helping us! | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Todd BonnetCustomer Service was spectacular. Mr. Cook explained everything in detail, answered all questions, and made this a pleasant and expedient experience. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Ann CalahanWelcomed, prompt service and a clean car returned! Thank you, Jorge! | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ Boris MirandaGreat service , quick , hassle free ! Go see Jorge Caldera in the service dept ! Purchasing a new car? Ask for Mo ! Hey Mo ! | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ David QuickUndercover of Sonata was paid for and replaced and started falling off by the time we got home. Returned the next day and they put blame on us and took no responsibility for installation or identifying any potential issues during installation. | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ April TovarI had the most wonderful experience with the Auto Nations Hyundai Service Department. Particularly Zachary. He’s always friendly and makes sure my car is taken care of. I used to dislike having to take cars into the dealerships for servicing, but, Hyundai AutoNation has changed that. I like taking my car in because I know it’s in goo | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ Ricky BussartWas in and out very quickly. Staff was knowledgeable and friendly. Very satisfying car buying experience. | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ Adam CrewsThey wrote up everything I told them and were able to identify most of the issues I pointed out. They didn't have the parts for one issue but we're able to schedule me again once they do. Only issue is that there is limited understanding of EV issues. My car has an issue with AC level 2 charging at high amperage (over heats at 40A a | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Tim RoperHad a great experience! Jaden was amazing. Highly recommend!! After our first service visit, we couldn’t be happier. Everyone is friendly and professional! | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Carrie ShewbartMichael was my service coordinator and he answered all my questions and helped me get my Lyft ride to and from my house. He was top notch!!! | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Mia JacksonI can’t thank this team enough for all they have done for me. They were so kind, so patient, and so positive throughout my whole experience. I met just about everyone in the dealership, but I worked closely with Dirk and Celeste and everyone is just amazing. I’m in love with my new car and I’m so grateful to the entire team for all t | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Noe MontezGreat customer service...Got me in and out in a timely manner... | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Kim MichelleTook my car in for service and Luis and Ryan helped me to purchase a new pre-loved vehicle fit for my growing family. Process was smooth and easy. They are true to their pricing and everything was above board, quick, and easy. Highly recommend!! | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Robert P.Made an appointment online and showed up a little early. The associate that helped me was courteous and took my car back for an oil change and gave it a quick wash. | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ BEVO RThank ?? you, Jonathan Cano, for all of your help . You let the vehicle sell itself and never put any pressure on us. If we need another car ?? we will be sure to come here again because folks like Jonathan Cano make the difference and thank you to William in the service area for putting our plates on... SAFE TRAVELS TO ALL!!! | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ Sara KoppI had to take my car to this service center because of my warranty stipulations, but I'm so glad I did. Jorge was amazing. He was able to get everything fixed and found a car for me to use while it was being repaired. He kept me updated, explained everything, and was friendly and professional. I would be happy to work with him anytim | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Cynthia SandovalBashar Nemri was just great and very friendly! Loved getting to meet him and get his help with the process! | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Sylvie WellnessMike was at the service desk and he did a really great job. Love this place. | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ Therese Wishit was very easy called for an appointment. Left my car there they text me was ready and I just picked it up. Had a really good service. My guy was Mike. Awesome awesome. Awesome love my Tucson 2023. | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ sandra lopezMy service guy was nice polite and attentive but the actual service was delayed. I don't think it should take one hr and 40 mins for an oil change. I made an appointment at 730, arrived at 735 and left at 850. Even after the delay when I left, i still need to go back and have the service reminder reset as that wasn’t done. | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ Craig JohnsonGreat experience! The Team was fantastic!! Love our 2024 Santa Fe Calligraphy!!! | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Roedell SimmonsMy experience with Auto Nation Hyundai customer service was extremely satisfactory, Zachary was very helpful and precise with what needed to be completed. Zachary also assist with what was covered under my warranty, I am completely content with his customer service. | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Jay FennellWorst dealership in the metroplex with ridiculous staff | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ ryan LovinZach Mobley was great to work with! | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ John ThrailkillPlenty of honest dealers to go to instead. I worked with them on an Ioniq6 and wanted to take advantage of a nationally advertised lease deal from Hyundai. They refused to match that by including a $1721 line item called "AutoTech" which I was told was for "tinting and other things to prep the car." Huh? This was simply shameless | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ Daniel JonesJason Rudd was awesome. My widow friend bought a car from him and it was absolutely a wonderful experience! | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Suzie RobertsGreat customer service and over all just an awesome experience! Highly recommend to anyone who is looking to buy a car. They were very extremely helpful and knowledgeable..and so very nice! I am more than satisfied and glad I made the decision to go there | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Peyton RobinsonI really enjoyed my first time buying experience. Cecelia and Celeste went above and beyond to help find a car that best suited my needs. Shop with Auto Nation Hyundai they are excellent | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Mike ClarkGreat service. Very professional and answered all my questions. Service dept is great. Car sales is not | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Russell GillingerI was very please and satisfied | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Romel GoldenExcellent service. Had a issue that should been taking care by the body shop months ago. Instead of pointing fingers, a new part was in stock and they put it on at no charge to me. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Angela R GilchristI was a walk-in and nervous about my oil change light coming on; Zach in the service department was kind, attentive and professional! He told me it would be a long wait, I didn’t mind. Quicker than I expected I was out with my oil change and a cleaner car! THANK YOU AUTO NATION!! | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Joe O'NeelJohnathan was great and easy to work with, no pressure sale. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Sharon FischelliI can’t say enough about my new Hyundai Tucson. The sale was so smooth. You have to ask for Jason. He made the experience so easy. He is the most funniest person I’ve known. He made the deal. He is very experienced and knowledgeable. It’s hard enough to go buy a car but Jason made it so fun and funny. He is part of the family. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Robert RowlandIn January I had issues with my hybrid system while driving my Sonata. The warning lights and bells were going off. I was close to Autonation so I drove there. I met with Zachary to give him my information and left the key fob. He contacted me two days later and sent me the repair work. I decided to drive to Autonation to speak to hi | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Vicki CrowExceptional service from the service dept. | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ cristal parraQuick and very friendly, offered a car wash as well, very happy with the service | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Scott NewmanGREAT place to buy an SUV. My wife loves her Palisade Limited Edition. Financial team was VERY friendly and detailed throughout the process. Expert Sales Team. I'll be back to buy next vehicle for myself soon. Thank You Jonathan Cano!! | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Shari JohnsonI visited this location 4-27 to purchase a vehicle. My daughter got her vehicle from here so recommend this location. The Manager Fred was very rude. I had my own financing and he kept trying to force me to do their financing. I told him several times I had been preapproved with my bank and he just wouldn't take no for an answer. | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Caitlyn ChapmanJason Rudd helped us he was a great guy and make the process easier | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Robert RowlandI'd give 0 stars if I could. I originally had my car there the first time for a Hybrid system warning not to drive car. After it was there for two days they contacted me with necessary repairs. I just had the car serviced 5 months earlier at Vandergriff Hyundai in Arlington and had several services done. The list of things Autonation | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Cathy KnoeferlVery professional and considerate!!! Zach is an outstanding employee ! William the greeter was so helpful and friendly! Clean and comfortable waiting room. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Joseph MccuinFirst and foremost the Service was TOP TEIR! The communication and customer service was above and beyond! Also if your looking for a Vehicle that is affordable and reliable AutoNation Hyundai should be your next stop! Hyundai’s are very good, reliable and inexpensive saving you money in maintenance repairs and fuel efficient savings! | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Pastor HuntI am so pleased with the service that I received and I am impressed with my Service Manager, Jorge. God bless you guys. I left feeling so good! | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Pete MeadorPrompt service. That was important because I was in a hurry, | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ John ShieldsI was advised of the service cost up front and there were no surprises in the final bill. The appointment process was easy and the work was completed within the estimated timeframe. | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ aditya chadhaMy family & my wife’s experience had been great at this dealership for our Tucson’s servicing. The technicians are knowledgeable/professional, prices are fair/reasonable, wait times were less and waiting area was comfortable with decent snacks. | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Patrick JamesI’ll make this short because I could write a novel about my experience here. Came in for one car I was told could be price matched to a competitors price multiple times, once I arrived of course they never said that and they had recordings and now me “the customer” is a liar. Had already submitted a credit app with them and like Hyun | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Dana MonroeThe people at North Richland Hills Hyundai were so very patient with me and I felt so comfortable dealing with them on my own. I went in to return a used car I had bought because they have a 5 day return policy on used cars. I just needed something bigger than I had gotten. Anyway Connor was helping me find something else it fit my | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ James LloydVery friendly, no pressure. Gave us time to look. | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Julie McKinneyZack was very efficient, answered my questions, got me a Lyft. Overall great experience. Except for the fact that i came in for a Recall and they only did maintenance work it was a good experience. I did get the Recall done later. | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Will SmithAll the way from park place this man is what I call guest centric although I had a rough start he turned it around and is the reason I’m coming back to buy another vehicle Mr Luis thank u sir and u deserve a raise !! | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Caitlyn ButlerLove my new Hyundai!! Mo & Fred helped me not once this year but twice! I didn’t like the first car I bought so they helped get me into something I love!! Definetly ask for Mo!! | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ tshark699AutoNation North Richland Hills is a great dealership. They strive to get you out as soon as possible when buying a vehicle, my experience usually is around 2 and 1/2 hours to do the deal. My last experience lasted about 5 hours only because they had one manager at the time to handle all the deals that were going on. I was patient be | Read Full Review4/20/2024 12:00:00 AM | DealerRater
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★★★★★ tshark699AutoNation North Richland Hills is a great dealership. They strive to get you out as soon as possible when buying a vehicle, my experience usually is around 2 and 1/2 hours to do the deal. My last experience lasted about 5 hours only because they had one manager at the time to handle all the deals that were going on. I was patient be | Read Full Review4/20/2024 12:00:00 AM | Cars.com
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★★★★★ John CaudillGreat service! The salesperson (Celeste) and team went above and beyond to ensure my new truck met all my expectations. Left with a full tank of gas and the radio was set to my favorite music genre. | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ JenniferGreat experience at AutoNation! Easy to make appt and get my car fixed. Was informed when my car was ready. I greatly appreciate that it was washed. Zachary was my advisor and did a great job communicating! | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Enid FloresI went to get my 2016 Elantra serviced. I had a truck latch recall. I received a a couple of texts from from Payton with updates on my vehicle. What really impressed me was that I received a picture of what was being done. Everything was done in a timely manner. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Sandra StacyGreat service, nice amenities in waiting room, everything very clean. | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Christian RansonetteAmazing team that super helpful! None of the team members gave off a “pushy” vibe at sale and were all extremely helpful and made us feel relaxed. Thank you! | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Gail MclaughlinHelpful, professional and friendly staff. | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ gopi kollaConvenient scheduling online, quick check in and check out for regular maintenance | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ IvetteGreat service, professional customer service! | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Melvin WestProfessional and caring service.... | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Fit YoutabI bought hyundai palisade. It was great deal. | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Maricela SotoDo not do not I say take your car to be service at this dealership! This is how they left my vehicle after 4months in the shop. You would think that they would have filled my coolant deposit up but they didn’t. Something just gave me a feeling to open up my hood and that’s when I noticed. I’ve reached out to service to file a complai | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Michael HarosAlways great service on my car, bought both my cars from them and have done every service with them. They are great at giving updates on what is needed for your car. Super friendly | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ jesse jayBe careful buying here bought a 2015 wrx turned out to be a lemon car got sent away to a subaru dealership because supposedly there mechanics couldn't work on the vehicle now I'm stuck with a $1050 balance even though they said I would only have a $200 deductible only drove the car for a solid month had to replace numerous gaskets du | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ John SchaferService writer was pleasant but not very helpful. When I mentioned a problem with the information screen, her response was that I had to fix it using a stick with a download fix. This is not customer service in any way. When I mentioned an engine hesitation problem, she stated that I should monitor the situation and return the vehic | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ L. MinerMy car went in for warranty work, and they drove me too and from an appointment, graciously checked its progress for me, and had it ready when promised. Plus a car wash! Compare this to my experience at a certain local Honda dealer, who couldn't have been longer getting a $2500 replacement part done, not when promised, oh, and no ca | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Nolan MitchellGreat service team, definitely going back to them for all of my service on my 2023 performance blue Elantra N | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ olayinka aweNice Service and they gave me a ride home and a ride to come pick up my car. I gave it to them. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Judy LoweryClean, fast, friendly service, should have called to schedule tire service, scheduled the tires and oil change online only to get there and the tires I wanted where not in stock they have to be ordered days before the appointment however service writer was very good at fixing the problem and I got my tires and oil change and enjoyed | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ dee whitemonI really do thank you guys! Zachary is Awesome. | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Darius DillonFriendly staff, quick service. I came in for routine maintenance on a Saturday and they were able to get me in and out in a little over an hour. | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Larry RossThe service advisor saw to all of my requests and concerns. My auto of 9 years runs perfectly because of the expert service and repair. Car was washed and dryed and looked fabulous. | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Aixa Torres-MaysonetGrateful for the amazing service of Jason Rudd. Made the car buying experience pleasant. | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Lem rektThe service team has been fantastic in fighting for my family and helping get this situation sorted out. It’s been about a year of issues, 4 different loaner cars and finally we were able to get the engine replaced. Jorge and the manager really went above and beyond to help us. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Matthew WeitzelAppointment was accepted/ started on time. Service agent was friendly and kept me informed of what was going on. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Gaurav NagareEasy And Fast Processing, Xavier And Celeste were a good help. Seth was outstanding too. Really nice experience at dealership. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Sylvia SawyerAlways great service and lounge to wait. Thank you Gorge??. P.S. Car wash was a great idea, looking good in the neighborhood ?? | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ D CReally enjoy working with Ryan every time, he has always ensured that we get exactly what we want and delivers it in a timely fashion. I don’t think I’ve spent any more than two hours in this dealership! Update - I ended up having some trouble with my sunroof but I was able to get an appointment quickly with Jorge in service and I a | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ amandalaustin09Fantastic experience! St. Louis is great, and listened to what I needed that was not sales related, which in turn had me listen to him regarding a new car. The finance manager, every dealership needs an Anthony on their team. Both St. Louis and Anthony are great assets to the team at AutoNation NRH | Read Full Review4/5/2024 12:00:00 AM | Cars.com
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★★★★★ amandalaustin09Fantastic experience! St. Louis is great, and listened to what I needed that was not sales related, which in turn had me listen to him regarding a new car. The finance manager, every dealership needs an Anthony on their team. Both St. Louis and Anthony are great assets to the team at AutoNation NRH | Read Full Review4/5/2024 12:00:00 AM | DealerRater
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★★★★★ Gaby SanchezIf you wanna do your oil change, don’t do it here. You’re gonna wait more than three hours. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Tyler GosnellApparently this dealership is the only Hyundai dealer around that knows their warranty program and issues. Called several other dealers and nobody else knew about the odor issue that’s common on the Palisade. Walked in here and Michael and the others knew exactly what I was talking about and got me on the schedule. On my day of servi | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ James NesbitAs always AutoNation Hyundai provided top notch service and an excellent selection of vehicles! | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Kurt Wallace UnlimitedPicked up my 2013 Santa Fe from service April 2, 2024. Good customer service that aims to please. Shout out to "Cowboy" Mr. Rashad Penson who is very helpful to all customers. He made things easier for me on crutches. Also John Harrelson makes sure his staff honors great service. Thanks Mike Wink my personal advisor. Customer s | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Fernanda CavalineI had a great experience, Jorge was incredibly attentive, fast and promptly solved everything. I recommend! | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Pat CruseMy experience with purchasing a new car was outstanding. The two gentleman,( Fred and Anthony) that waited on me were very helpful and professional. They took the time to show me things about my new car. They were so helpful. I can Thank them enough for making purchase so smoothly. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Christina DoddMICHAEL WINCK Took care of my vehicle today, he provided excellent customer service. I stayed with my vehicle while it got the oil changed and tires rotated. He asked if I had time to allow a car wash, and definitely welcomed the opportunity. Appreciated his time and attention to assist me with rescheduling a recall appointment. Go | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ The BoisMichael was phenomenal. I called a few other dealerships about the warranty issue i was having and nobody offered a solution. Michael and the team here knew exactly what I was talking about and took care of me promptly. Will be coming here for any future service. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Marcia AjrazGeorge and Mr Dale excellent service | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Mike NunezGreat service. Jorge and the team were awesome with their transparency and communication. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Justin ScottMost pleasant buying experience ever. No pressure and things moved along rather quickly. | Read Full Review4/3/2024 12:00:00 AM | Cars.com
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★★★★★ Waylan RuslerGreat experience working with the sales team. They didn't play the number game of going back and forth. I told them what I was willing to do and that was that. Very easy process. | Read Full Review4/2/2024 12:00:00 AM | Cars.com
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★★★★★ Jenkinsdd@yahoo.comThe dealership has a hard working team, they will do whatever it takes to make sure you as a buyer is satisfied when you leave. | Read Full Review4/2/2024 12:00:00 AM | Cars.com
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★★★★★ Jenkinsdd@yahoo.comThe dealership has a hard working team, they will do whatever it takes to make sure you as a buyer is satisfied when you leave. | Read Full Review4/2/2024 12:00:00 AM | DealerRater
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★★★★★ Carlos GuzmanI had a good experience with Jason Rudd. He was upfront about pricing and facilitated a smooth purchase. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ ZacharyGreat experience all the way through mo is great. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Alexandria JimenezJorge is awesome! He always takes care of me and my car when I get it serviced. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Sherri BobbittThis was a fantastic buying experience. Jason Rudd and Jesus Fernandez made this so easy. They were informative and very flexible to work around my schedule. I would refer anyone to them when making a car purchase. Thanks guys! | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Elmo TownsendJoe with the service department provides great customer service as well as his teammates. Autonation Hyundai is a dealership that we’ve been using for a long time. We were so happy we recently purchased a Santa Cruz with Autonation Hyundai. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Harry EvansWork was covered under warranty and replaced in timely manner. And, because it was under warranty all parts & labor covered. Great service! | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Gary KurtzI have been going to this dealership since 2000. I have bought 3 cars from them and have had all of them serviced there. My current car a 2013 Hyundai Accent has 115,000 miles and runs well. I brought the car in for an oil change and to change brake light bulb. Joe was attentive and didn’t over charge me for the bulb replacement. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Lori OelschlagerJason Rudd helped me find the vehicle of my dreams. I would recommend Jason to help your new or used vehicle | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Austin MilesEverything went great. Misunderstanding on trade in compared to other dealerships they gave us a check for the difference of payoff but here they applied it to the new vehicle instead. But after everything they answered all questions we had. Wish the break room would have had drinks and food. Our kids played with other kids there and | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Juan LopezHad our first oil change and tire rotation. Friendly service and got done faster than I expected x | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ J.R. G.AutoNation Hyundai North Richland hills is the place to go if you're looking for a seamless car buying experience. My sales person was Frankie, he is awesome!! No pressure, and made sure I got the vehicle I was looking for. My finance manager Seth, made closing the the sale seamless and easy. To sum it up, if you're in the market for | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Michael ReedZachary was extremely helpful in diagnosing our blinking engine light. Thanks | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Michelle Franklin5 stars to Jason Rudd and his Autonation team. What a great experience. Thank you for being kind, patient, and helpful in making what could be a stressful time a peaceful and joyful car buying experience. Thank you | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Delaney GebhartBig thanks to Jason Rudd for helping us refinance our Sonata! Made it super simple and didn't push us too much on upgrading to some thing else. Helped us get food when they realized they would have to keep our car for a while to do some recall repairs which was very kind! | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Lance HarperMr. Barker and the service department staff were very accessible and very helpful throughout the entire process. I am now an Autonation Hyundai customer for life. Thank you for your service. Lance Harper | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Corie BondsThank you Ashley and Auto Nation Hyundai for helping with the purchase of my new Santa Fe. Ashley walked me through all the features(and there are a ton). She was very patient and understanding with my situation. Love my new car!!! | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Abram MaxI Had an issue with my vehicle, Jorge was very helpful and was on top of everything great job. | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Savannah SaenzJorge is awesome! He was great and gives exceptional service! Will be back and look forward to working with him in the future. | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ JayThe staff were super friendly and made my experience the smoothest and most efficient vehicle buying process ever. | Read Full Review3/28/2024 12:00:00 AM | DealerRater
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★★★★★ JayThe staff were super friendly and made my experience the smoothest and most efficient vehicle buying process ever. | Read Full Review3/28/2024 12:00:00 AM | Cars.com
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★★★★★ SZak was rude and acted like he didn't want to be there. He didn't take the effort to help when a question was asked. Other service advisors seemed friendly. Disappointed | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Victoria WirsingJonathan helped us find my dream car! I told him my needs and what colors I wanted and he exceeded my expectations!! If you need help looking for a Hyundai l, Jonathan is your guy! He listens to your needs and walks you through all the features of each car to help you get a better understanding on what’s important to you! | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Joel WatsonWe've experienced several issues with our vehicle, which have fortunately been covered by the warranty. Joe Barker and the rest of AutoNation has been exceptional at making sure we were taken care of and the work was done to our satisfaction. I've read stories from customers of other dealerships that have had less than desirable ex | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Gerardo NavaConnor and Fred made an amazing job explaining everything very clearly and going beyond with the service… and I love my new car | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Jae DonaFirst time getting my car serviced here since moving from out of state. Zachary was super helpful. Kept me updated and the team was super quick in completing my service. I will definitely be coming back here again. | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Arthur WooldridgeBest experience I have had from sales person to finance person. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Gary ClaytonThey continue to help me and provide personalized service. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Sonia OlveraAmazing fast customer service. Dropped my car off and I’m no time got a call saying it was ready and washed for me to pick up. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Brandon SelfQuick service and took care of everything we needed done for a great price. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Tom LawsonReally good experience with AutoNation Service Department, brought my Santa Cruz in for normal services and the team was great to work with. Payton was awesome and provided great customer service!! Totally recommend ANHNRH!!! | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Christian CzernikConnor is the best!! He is very knowledgeable, friendly, and always looking out for the customer's best interest. The rest of the staff here is great as well. This is the go-to spot for a Hyundai or a nice used vehicle! BEST DEALERSHIP IN DFW - they will not nickel and dime you! | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ arindam dharExcellent service within a reasonable time. Would recommend and come back. | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Annie DurkoAfter being rear ended and insurance taking 3 months to total my car, I ended up at Autonation. We met with Frankie, who was an absolute gem. It’s no secret that buying a car is a long process. Frankie made sure we were taken care of for everything. He gave us ample time to look at the car, test drive it and just get a feel for what | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Gary Clayton***Update March 2024*** Two months after they "fixed" the transmission under the extended warranty it gave the exact same error code. They say there is no warranty on the repair they did. This is the 2nd vehicle I've bought from AutoNation that had MAJOR transmission or engine problems within less than 3,000 miles. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ John HarrelsonFast, Friendly, and Easy. Great Job by the Employees. | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ john garrettthese people had a very high price to fix the brakes. so we decided to do it ourselves. they broke the retaining screw off in the rotor and didnt say anything about it. was looking at the paper they gave us that had a rundown of parts and prices and low and behold retaining screw was on the list. they were going to charge us for some | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Ryan TossellWe took a test drive in the Hyundai Electric. | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Allison GranadeService dept was very friendly and courteous. Will keep using this dealership. | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Gary SThis is without a doubt the worst dealership and service department I have ever experienced in 40-plus years of driving and owning vehicles. in fact, I think they are doing it on purpose because of previous poor reviews, but now yesterday's experience takes the cake. We had the car in for service and an alignment, and we were lucky t | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ JDOverall, they do a pretty good job. They're not great at estimating how long a service will take. I went in one time and I was told it would take an hour to service my vehicle and it took three. Another time I dropped my vehicle off and I was told it would take 3 - 6 hours and they were done in 2. But the staff is very polite and the | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ shyam chintaEasy online service appointments. Text message updates on progress. Offering a loaner when the job was delayed. Zach and Payton tag teamed and ensured we had a great service experience. Thank you. | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Phong DangI expected to have my car washed after service | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Cassandra GamblinAlways a pleasure taking my vehicle in. Friendly, helpful and honest about recommending services. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Angel SanchezAlways friendly staff and good communication. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Betty BoopVery friendly crew and attention to detail Zach. My service guy was great. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Ivan MachucaExcelent customer service, kudos to George | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Theresa BrownMy recent experience with the Autonation Hyundai Service dept was exceptional. A very patient and kind service rep, Jose worked with me and the warranty company to get these repairs covered and completed. I finally made it in this week to get the work done and everything was ready to go. I got my car back repaired and washed a | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Terrence RingelSmooth and efficient! Andrey took the extra steps to make the process flow perfectly! Highly recommended! | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Glenda OrtizExcellent Service. Not long wait. They takecare of my car. I love this place. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ william nestmanThey really came through and helped my mother out when she needed it the most. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Pam GistThe staff at the service department are very friendly and helpful. They keep you updated on service being done | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ paulnewman97Sales staff was friendly and very helpful with getting me into my new truck. Best car experience that I have had buying a car by far I also appreciate the finance department for there help and getting me the most protection for my vehicle. I would recommend auto nation anybody they don’t try and sell you something you can’t afford. | Read Full Review3/15/2024 12:00:00 AM | Cars.com
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★★★★★ paulnewman97Sales staff was friendly and very helpful with getting me into my new truck. Best car experience that I have had buying a car by far I also appreciate the finance department for there help and getting me the most protection for my vehicle. I would recommend auto nation anybody they don’t try and sell you something you can’t afford. | Read Full Review3/15/2024 12:00:00 AM | DealerRater
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★★★★★ gisellesnowdenSales and Financial Staff were helpful and friendly. Our communication with them before the transaction was pleasant, too. | Read Full Review3/15/2024 12:00:00 AM | DealerRater
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★★★★★ gisellesnowdenSales and Financial Staff were helpful and friendly. Our communication with them before the transaction was pleasant, too. | Read Full Review3/15/2024 12:00:00 AM | Cars.com
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★★★★★ Nick AlvarezWe love the customer care and attention we get at the service center. Mike makes sure that we are well taking care of and are happy about the service we get to our vehicle. Definitely puts our mind at ease knowing someone like that is there to help us with any questions or concerns we have. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ craig jamesVery good and professional service. Very knowledgeable on the vehicles shown to me. Very personable to my wants and needs. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ T CAnother top notch service. This is my go to dealership for service. | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Blake RasmussenGreat service. They patched a tire for me at no charge with no appointment. | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ NatashaI found the exact car I wanted online, got connected with Jaden and purchased the car with no issues! Everyone at the dealership was extremely pleasant to work with (shout out to Dirk) but Jaden made the process so easy, he really eased my anxiety of dealing with salesmen. Financing took a while and I had to say NO more times than I | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ Dean WillmanRyan was excellent and the finance manager did a great job also. All total a pleasant deal. | Read Full Review3/10/2024 12:00:00 AM | Google
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★★★★★ sandy webbLast week I purchased a Hyundai Palisade Calligraphy. From start to finish the experience was flawless and as smooth as silk. Mo Ibrahim was my salesman, and I can't compliment him enough. He held my hand through the whole process and made sure I got the exact vehicle I wanted at a price point I could handle. After the sale he spent | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Ms PacmannSurprisingly a repair shop that finished faster than quoted, kept me apprised of what was going on and got my car up and running much more quickly than expected. Thanks Mike | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Alan OleaVery professional dealer. I bought a car out of state with them and the process was smooth the entire time from the price otd to financing. Completely transparent with everything. | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Carrie VisageI like getting my oil changed here, especially with a coupon which helps alot! I just don't like the hour and half wait so I dropped my car off this time. It worked great except it takes more work to have a ride to work and back. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ greg nealLadies and gentlemen if you want great customer service and a great vehicles that been pre-inspected AutoNation Hyundai is the place to go they have it all and especially the customer service top notch thanks to those gentlemen that worked with us who got the deal of a lifetime thanks Frankie and Jesus | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Vicki SmithWe had an appointment for a recall fix. Upon arrival we were immediately processed. We were told it would take about 1 to 1 1/2 hour to complete repair. We were surprised when at just under an hour we were ready to leave. The employees were friendly and knowledgeable. Excellent experience! | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Kelly GossePayton was very nice greeting me, explained the process for today's visit and the next. I received an oil change and tire rotation which didn't even take 30 minutes and got a clean car back. Very professional service! | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Richard GarciaJayden my salesman was just awesome. Helped me locate my perfect car. Thanks guy, really appreciate you for everything. No high pressure sales, Jayden really will go above and beyond to get you in the right car. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ M2023Highly Dissatisfied. Purchased vehicle six months ago. AutoNation processed my title incorrectly, leaving off the credit union as lienholder. This should have been an easy fix, but the finance director Anthony said I should have noticed it earlier at the point of sale. What?! Nor did he apologize for my inconvenience. From the moment | Read Full Review3/7/2024 12:00:00 AM | Cars.com
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★★★★★ M2023Highly Dissatisfied. Purchased vehicle six months ago. AutoNation processed my title incorrectly, leaving off the credit union as lienholder. This should have been an easy fix, but the finance director Anthony said I should have noticed it earlier at the point of sale. What?! Nor did he apologize for my inconvenience. From the moment | Read Full Review3/7/2024 12:00:00 AM | DealerRater
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★★★★★ Sally KennedyEveryone at Hyundai Auto Nation was ver helpful and answered any questions I had. Jason Rudd explained all features of the Tucson and made me feel free and to call if any questions came up after I had the vehicle. I would recommend to anyone who is looking to purchase a vehicle to come to this dealership. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Jason WigginsVery satisfied with hyundai. Service department was great. They did an awesome job fixing my car. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Alivia TorresThey did an excellent job! Would Highly recommend! | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Wade ScottExcellent, timely service. Met all completion time expectations. I had hoped the service would have been less expensive; but there was a lot needed to be handled. Hat's off to Jorge for excellent handling of everything; as always. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Lisa BoydGreat experience!!!! Frankie was knowledgeable in the inventory and made finding the perfect car car for our daughter an awesome stress free decision!!! | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Susan WadeHad my car serviced 03/04/2024. They had it ready before the estimated time, gave car a wash and was treated with professionalism by Everyone! Very impressed! | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Melanie CarpenterJorge did a great job making sure my concerns were resolved and that the car could get fixed! Thank you, Jorge! | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Terry GilpinZach in service did an excellent job taking car of our car. | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ sheila brownMy experiences at AutoNation Hyundai have consistently been excellent! Jorge is a professional! He has helped me learn about my Palisade, and advised me about the care & maintenance of the vehicle. I have also observed the staff speaking with and treating all customers with respect and understanding. I like the frequent communication | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Pamela HousleyEverything went as planned - very friendly & told what cost would be up front. Plan on using for all my vehicle service needs. | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ OldjonnyBought a 2023 Hellcat basically online. Working with sales was great. Dealing with the financial people to actually close the deal was a total fiasco. They had no way to process the sale as a non-local buyer. Car was delivered to me (added cost) with a STONE DEAD battery. I don't see how this car could have ever been 'prepped'. Car w | Read Full Review3/4/2024 12:00:00 AM | Cars.com
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★★★★★ Monique Lashae HollidayIf I could give this pace 0 stars I would! I had an issue with my ABS system causing my car to overheat. I took it in for the recall and they tried to charge me saying it wasn't covered. I had to go on to their website and show them, it was in fact covered! I also got an oil change, I left that day, drove 20 min away and may car was | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Tiago ArantesService was fast, easy and affordable! Came in for a recall and they took really good care of me! Zachary who worked on my car was very cordial. Overall a great experience | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ HEIDI SI bought a Toyota due to the grunting caveman service advisors and the time it took- two months- to get a recall done on my Santa Fe. I was in the market for a new Santa Fe with all the whistles and bells but thanks to the lack of follow-through by their sales department and manager, I went to a place where they appreciate my busines | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Wayne TaylorGood work and my windshield washer works perfectly. | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ nagendra kumarAttention: Beware of the Service Supervisor 'ZACHARY'! His disrespectful and rude behavior towards women is appalling. Every interaction leaves a sour taste as he resists communication and treats customers poorly. Questions are dismissed, and he responds in a dismissive and disrespectful manner. This establishment fosters a toxic and | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ kdelacruzAll the personnel are friendly, very accommodating and respectful! They processed everything with no hassle! Best Customer service rendered ever!More sales to come!You deserve those sales! | Read Full Review3/1/2024 12:00:00 AM | Cars.com
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★★★★★ kdelacruzAll the personnel are friendly, very accommodating and respectful! They processed everything with no hassle! Best Customer service rendered ever!More sales to come!You deserve those sales! | Read Full Review3/1/2024 12:00:00 AM | DealerRater
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★★★★★ Cooper and Leslie HoweMy husband and I had been looking for a specific vehicle for awhile now. Our family is growing soon + we have a HUGE German shepherd so I knew exactly which car I wanted to fit our family and needs. Connor helped us through the phone since we were an hour away and made sure to get us the best deal possible! He was super easy to work | Read Full Review2/27/2024 12:00:00 AM | Google
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★★★★★ Abby MI worked with Abdiel (AB) to buy my 2024 Palisade. It was the best experience! AB was great to work with, worked within my timeline, and very knowledgeable. I also enjoyed working with Seth in Finance! Overall it was a great experience! | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Melissa BrooksThis was one of the best experiences I have ever had, let alone at a dealership. Conner was our salesman and he made us feel right at home as soon as we walked through the door. I'm not going to lie I wasnt sure I would be able to get the car but they made it seems seemless. I had the car I walked in hoping to get. After THE AWESOME, | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Jeff CorbetMichelle got her Hyundai Kona this week ahead of schedule. Our sales rep, Alex, was great and made sure everything was to her expectations. The next day a caution light came on and told her to go directly to the dealer. She had a busy day scheduled so they told her to come right on in and they would get her a loaner. When she pulled. | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Dylan AndersonBUYER BEWARE! I've never really considered a Hyundai I've always driven Fords, Chevy's etc however with the brand new 2024 Hyundai Santa Fe coming out I've been in the market. I've had a few pleasant email exchanges with other dealers regarding this vehicle but this dealer refuses to answer any question over the internet, text, or ca | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Bobby BrowningGreat salesman and overall experience with the Dealership. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Kiara MabienDidn’t realize I desperately needed new brake pads & rotors but Joe was more than helpful with getting everything changed. The customer service was top notch & I sincerely appreciate him & the Hyundai Autonation team! | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Kary HelmerCeleste was amazing as well as her funny manager! It was a pleasure doing business with you both. I was able to buy my car almost completely online and only went in to sign papers and pick it up. Thanks for your help and a great experience. I adore my new Santa Fe Calligraphy! ?? | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Jamie BrooksWe just purchased our 3rd vehicle from AutoNation Hyundai North Richland Hills. Jason Rudd helped us with the purchase this time. I’m a pre-purchase researcher, so I know this place has very competitive pricing on high quality used vehicles. Thank you for supporting a great buying experience. | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Nicholas NielsenThey have gone the distance to take care of the warranty claims on our vehicle. Certainly recommend them in the future. These were service items that the other Hyundai chain in Dallas gave us the runaround on multiple times. | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Daniel DiazVery good service! Zach was awesome and super helpful. Kept it simple when explaining things. Really great staff. | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Mark HymanMy wife wanted to get out of her last few months of her lease on her BMW X1 due to excessive mileage adding up, and was excited about the new 2024 Sante Fe. Mo, the Internet Manager at Autonation North Richland Hills, TX was the consummate professional taking care of us. My wife fell in love with the new Sante Fe, (its hard not to) | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Luis MartinezWorse car buying experience I have ever had in my entire life. It’s all about the sale. Force to get packages you didn’t want. And the level of condescending tone. But whatever you got your sale finance guy. You dont care about anyone’s financial situation. If you are a new parent and looking into your first car don’t buy here. They | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ M BBest Car dealership experience POSSIBLE!!!!! | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Cari DavisBest place to get a new car. Everyone is so nice and helpful! | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Dani TranJason Rudd did a great job helping me and my mother. Def recommend him! | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Cecilia FoxGreat service and customer service! This is the 3rd vehicle we’ve purchased because of how well we are treated! | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Itdonaldson2I have been with you guys for at least 5 - 7 years however it seems like forever Jonathan was my first service advisor (however he got promoted and now he’s all over the place with that same helpful attitude still never to busy to fill in “amazing “)which set the bar however no one is greater than the team because in my opinion team | Read Full Review2/18/2024 12:00:00 AM | DealerRater
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★★★★★ Itdonaldson2I have been with you guys for at least 5 - 7 years however it seems like forever Jonathan was my first service advisor (however he got promoted and now he’s all over the place with that same helpful attitude still never to busy to fill in “amazing “)which set the bar however no one is greater than the team because in my opinion team | Read Full Review2/18/2024 12:00:00 AM | Cars.com
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★★★★★ Christine WinckIn and out on time Serviced was courteous, respectful, and knowledgeable about my vehicle, and what work needed to be done. I would recommend North Richland Hills, AutoNation, Hyundai to service anyone’s vehicle. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Mimi maneyService advisor Zach is the Best! Very consistent in his service delivery! | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Linda LittleOh my goodness! These people here have no sense of concern how they leave there customers without a vehicle. My husband brought his elantra in two months ago for paint chipping off front hood. They painted two weeks later then .. Two or three days later a big chip fell off again.. They really lost my confidence in there collision pa | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Owen GeberthI went in for a scheduled tire rotation and oil/filter change this morning. My appointment was at 0715 and it started right on time. I like the fact that the service team takes pictures of your car throughout to show you progress. Overall time was about an hour. There’s a nice seating area inside with free coffee, drinks, and snacks. | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Julie CouseyHad the best experience at Autonation Hyundai buying a car for my son. I highly recommend going there and seeing Jason Rudd. He was truly amazing! | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Mary MaceviciusI have bought vehicles here prior. The sales team members are always very helpful and friendly. Thank you for always making it a positive experience. | Read Full Review2/14/2024 12:00:00 AM | Cars.com
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★★★★★ christys477Everyone was pleasant and very helpful. We saw swag hang on the wall and asked if we could get one and by surprise I had not just one but two shirts delivered to my door two days later. Daniel allowed us to carefully review the documents we signed without rushing through it. | Read Full Review2/14/2024 12:00:00 AM | Cars.com
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★★★★★ christys477Everyone was pleasant and very helpful. We saw swag hang on the wall and asked if we could get one and by surprise I had not just one but two shirts delivered to my door two days later. Daniel allowed us to carefully review the documents we signed without rushing through it. | Read Full Review2/14/2024 12:00:00 AM | DealerRater
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★★★★★ Rakibul HassanGreat hospitality and knowledgeable, I moved from South Carolina and they did me 1st car service and also TX state inspection, as well as answered all my questions related to transfer my registration in TX. | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Ty QuintelaZachary, really is an outstanding Individual. Always willing to help, very professional, I recommend Auto Nation Hyundai of NRH to all that live in the Dfw area... thank yall so much ... | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ craig jamesVery good and professional service. | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ MiguelI went to this dealership for an emergency that I had with my hyundai and their employees are really friendly and helpful specially Joe Barker from Service he help us a lot thanks to him we were able to get home again driving our Hyundai. Thanks to all the employees for your help including their amazing mechanics as well. Thank you s | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Gentle WizdomFriendly and efficient! I strongly recommend this dealership for all your vehicle needs. | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Connie ElliottJoe help me with speed and great service. | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Jesus MartinezJust a good experience all over | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Courtney CampbellHonest, quick & communicative. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Kita BrownGreat Customer Service from the entire team. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Rainna TroxelConnor was great made the car buying process smooth! Also Mike helped with my service! | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Sanjeev SJust purchase my Palisade from this location.Ryan Lovin made this experience fast and smooth.Ryan is so knowledgeable and helped us in understanding the advanced tech specs of the car & get the best rates. The whole team involved with this deal were very pleasant and easy to work with. Thank you AutoNation Hyundai North Richland Hill | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ David HayesAfter having a great buying experience a year ago, i can say im very disappointed in the service after the sale. I traded my vehicle in at a different dealership and was wanting to get a refund on my wheel and paint protection package. I have been trying to contact someone for a month now and nobody will return my calls, very disappo | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ sunrobi4Absolute crooks. Tried to charge me $8,000 for routine maintenance and a brake job on a 2 year old truck. Stay away and don’t buy to service anything from or with them. | Read Full Review2/8/2024 12:00:00 AM | DealerRater
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★★★★★ sunrobi4Absolute crooks. Tried to charge me $8,000 for routine maintenance and a brake job on a 2 year old truck. Stay away and don’t buy to service anything from or with them. | Read Full Review2/8/2024 12:00:00 AM | Cars.com
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★★★★★ carlosmitch72Service was great saleman worked hard to met my budget financing was great as well | Read Full Review2/7/2024 12:00:00 AM | Cars.com
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★★★★★ carlosmitch72Service was great saleman worked hard to met my budget financing was great as well | Read Full Review2/7/2024 12:00:00 AM | DealerRater
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★★★★★ jenifer villarruelExceptional dealership experience! The staff at dealership went above and beyond in delivering outstanding customer service. From the moment I walked in, their friendly and knowledgeable team made the entire car-buying process smooth and enjoyable. The attention to detail, transparent communication, and willingness to accommodate my | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Rodrigo RochedoQuick service and great communication throught text messages. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Cameron RobersonNice people. Very helpful. The only issue is appointments are likely to be a month or more away. But once they got mine, they were quick. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Excellence WittAutoNation Hyundai was so helpful and patient with me while working on my car they took care of me the whole time while my car was getting worked on and I’m so appreciative of that I wouldn’t have asked for any other dealership to handle my car. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Joyce KirkpatrickHad a great experience and our Salesman, Bob, made the process of buying a car less painful by being professional, respectful and courteous. | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Dalton YoungbloodUpdate: 2/6/2024 Wanted to give a shout to Jorge, in the service dept, for helping get my starting issue resolved today on my Hyundai. The service exceeded my expectations, Thank you. 5/2023 I arrived for my appointment, was greeted within a minute or two. Technician Joe explained the services that were due for my mileage checkup. I | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ who'sthatgirl ?!?!I had a wonderful experience at this location, with Jonathan Cano. He listened to my wants and needs and worked to make sure he and the finance team delivered! He was knowledgeable, honest, patient and very personable. I love my new Kona and would recommend this location and Jonathan Cano any day of the week. My finance guy was Fred | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ hosk jrGreat service. We were there due to a recall. It would have been a few hours wait. They provided us a LYFT to and from home during the car servicing. Great experience with them! | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Angela MitchellMy first experience with the service department did not disappoint. Zach was especially helpful and personable, listened to my input, and followed through with quick and thorough service. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Corey KlippelI brought my 2022 Santa Cruz in for service and ended up having the transmission replaced, thru Hyundai Canada at this dealership, though it too a long time as I was told right up front, the whole time I was given a loner car and was informed of the status of my vehicle by Zachary who I have to say is a shining star, the service I re | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Karen RojasPurchased my first car here. Jason Rudd made this experience quick and easy for me. I had no issues the process was smooth. Overall, great environment! | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ DerbyinnVery professional. My salesman Eli was fantastic. Was not pushy, but paid attention to all the details. Great experience. | Read Full Review2/3/2024 12:00:00 AM | DealerRater
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★★★★★ DerbyinnVery professional. My salesman Eli was fantastic. Was not pushy, but paid attention to all the details. Great experience. | Read Full Review2/3/2024 12:00:00 AM | Cars.com
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★★★★★ Brian StrongJorge was very responsive, and they honired thier work when an error was dicovered. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Raymond MathisAlways great service from Zack. He's very communicative and sets expectations very clearly. I'm always in and out and greeted with politeness and professionalism. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Raymond HugginsAutoNation is helping me keep my 2014 Hyundai Elantra performing at an optimal level. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Brittany CamposCustomer service was wonderful Jorge was very helpful and very professional | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ ICRSME ConsultationGreat service. Friendly people. Nice waiting room with snacks and drinks! | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Catherine LugoWhile they have construction going on the Bays they advise you of a 2-3 hrs wait and I was not happy about this even with an appointment; I was there less than an hour and half!! Everyone is super friendly and the waiting area is comfortable with water, tea and coffee. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Wanjiku Wa NjugunaI had a warranty for a rear light combination. After using their chat services, I got a call from Mike a couple of hours later. Mike was very knowledgeable about the issues that I had and it took less than 10mins to schedule for an appointment. I dropped off the car and it was fixed in the exact amount of time as I was told, got a t | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ William EnlowOur service writer Zach did a great job taking care of us and getting my wife’s car fixed in a timely manner. Very pleasant and easy to work with as always. We’ll definitely be back for future service. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Chris GrayHad a Suburban shipped from Florida to Texas. It took a week but it was worth it. Very happy overall. | Read Full Review2/2/2024 12:00:00 AM | Cars.com
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★★★★★ AndrewToni is a great sales guy and I appreciate the kindness and professionalism. Highly recommended | Read Full Review2/2/2024 12:00:00 AM | Cars.com
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★★★★★ AndrewToni is a great sales guy and I appreciate the kindness and professionalism. Highly recommended | Read Full Review2/2/2024 12:00:00 AM | DealerRater
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★★★★★ Robert RowlandI have a 2014 Hyundai Sonata Hybrid. My hybrid warning system light was going off. I was near Hyundai Autonation in North Richland Hills so I drove it there. Upon arrival I explained to Zachary the service representative that I just had the hybrid system serviced a few months ago at Vandergriff Hyundai in Arlington. So the next day a | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ JB RogersZach was awesome...give him a raise. | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ gwen tinkisOur whole experience at Auto Nation was great ! There was a few things needed to be fixed and they got me in right away !! Everyone was helpful and friendly !!! | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Sergio CifuentesMuy buena atencion del personal, el tiempo de espera brindado fue certero, la sala de espera es comoda | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Terry S. WilsonMike Winck and Jorge Calderas were fantastic in caring for our needs as we got our originally owned 2010 Hyundai Veracruz repaired. They were professional and even though they were extremely busy, they did the best they could to get our vehicle repaired and returned to us as quickly as possible. I highly recommend them and their Serv | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ jesse jayConner got me into 1 of my dream cars I never thought I would get !! Courteous and professional!! love my wrx!! | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Umer AhmadFriendly staff, honored warranty and did very good work with transmission service. Punctual and trustworthy | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Dulce GomezJorge in the Service Dept was great to work with. My car was making a noise after the brakes were changed and he had it revised 3x and then had me drive with the technician to understand what the issue was which was related to a different part. | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Andrea GomezMy service advisor Jorge was great! He really made it a priority to help me out and get my car service in a timely manner. Thanks Jorge for all your help! | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Julian VallejoThere’s only two people I deal with a autonation Hyundai. Zachary $ Jorge. I took my car in on a Saturday and let me tell you the customer service that Jorge had gave me. Greeted me with such kind pleasure. He helped me with pricing. He kept me updated on eta and anything that was going to be a road block into getting my car fixed. I | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Brittany EAlways a good experience with this dealership. I had a big update/recall for my car and they planned ahead. They asked me to bring in my car earlier to ensure that I would be able to have it back before the end of day. They kept good communication the entire time. Would recommend their service department. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Annette BowieGreat service and integrity! That’s how I would rate my experience and purchase. It was a deal with some complex circumstances but from the chat to find the car to the closing of the sell, Connor Zimmerman was there to see things through. Appreciate the quality service!! | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Jay MorenoCustomer Service was excellent. Was able to get in and out with easy. Made the buying experience top notch. Jason Rudd took great care of me. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Bill PhillipsAutonation North Hills offered a great vehicle selection served by a great staff (my salesman Anthony, my finance professional Anthony, my sales manager Mia), resulting in a GREAT buying experience both during the process and after the purchase! | Read Full Review1/30/2024 12:00:00 AM | DealerRater
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★★★★★ Jameslockett7It was one of the easiest and friendliest dealer and financing we have ever experienced | Read Full Review1/30/2024 12:00:00 AM | DealerRater
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★★★★★ Jameslockett7It was one of the easiest and friendliest dealer and financing we have ever experienced | Read Full Review1/30/2024 12:00:00 AM | Cars.com
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★★★★★ Bill PhillipsAutonation North Hills offered a great vehicle selection served by a great staff (my salesman Anthony, my finance professional Anthony, my sales manager Mia), resulting in a GREAT buying experience both during the process and after the purchase! | Read Full Review1/30/2024 12:00:00 AM | Cars.com
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★★★★★ Jessi UrbanIn all honesty, my experience here was really disappointing. The sales representative was very nice and tried to answer our questions about the used car I bought. The car felt like it had an alignment/steering issue when I test drove it (didn't take it over 65 since it was a test drive), so they did an "all points inspection" and sai | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Augustina PryceI will start out by acknowledging Connor and Fred! My mom and I had a pleasant experience with both who gave exceptional service. I searched for the vehicle I was interested at multiple dealers and felt like a number. I came across this location and spoke with Connor initially and he answered every question that my mom and I had. I w | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Julie SpeckAutonation Hyundai was simply awesome to work with. After I was left at the dealer by the tow truck, with no cash to pay him, my service advisor Michael, came up with enough cash for the tow truck! I then Venmo’d Michael so that he wasn’t out any $$$. The great service continued from there. Even with supply chain delays, Autonation k | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ John HoganPayton and George went above and beyond to meet my needs on time. They were incredibly proactive and helpful. | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Melissa ZentenoThe salesman and finance guy were great! Took care of us!! | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Adam IngersollMichael in the service department was excellent. Best communication and timely updates on my vehicle. By far the best experience I’ve had so far with the dealership. | Read Full Review1/28/2024 12:00:00 AM | Google
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★★★★★ Oscar PenaWe were very satisfied with the service we received at AutoNations Hyundai. We work with Jorge and they provided and outstanding service, and tryed to help us from the moment we stepped in the from door. Thank you all for such a great experience of service our car. Sincerely Oscar Pena | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ MeerdiiiI visited North Richland Hills Autonation Hyundai to fix my speed sensor and a tune up. Everything was perfectly done, my car was also washed and clean when I got it. | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ ZacharyJORGE IS JUST THE BEST! THE BEST MAN JUST THE BEST! GREAT SERVICE WITH THE BEST JORGE! | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Beverly WellsExcellent customer service and quick turn around time. | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Frank GradyBeing a senior citizen. I Have bought a good number of new automobiles, cars, trucks, SUVs and motor homes over the years. Ashley, my sales person at Auto Nation Hyundai impressed me favorably with her high level of customer service, before, during and after the sale. Your service department took care of my needs as well. I was im | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Mo MamounGreat service! Had my car for service and inspection. I was told it would take some time, the place was busy from what I saw. But I was impressed how quickly I got my vehicle back and ready! Thank you Payton for everything! | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ patti sMaintenance oil change was quick and easy. Pleasant experience! They made sure everything was checked on. Tires too and had to get them replaced. Also after they had to | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Tiara CZachary was super friendly and helpful. Excellent service from the entire team | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Wendell PottsFrank was my salesman. He went to bat for meeting my needs. I experienced dealing with a company with a heart. I explained my situation and Frank and the team made extra efforts to meet my needs. | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Rohit JoshiJason and Frankie were nice and patient with us. Smooth process and they explained everything nicely. Didn’t put any pressure of any kind. We got a new car from here. | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Gary Clayton***Update January 2024*** I'd give them 50 stars if I could. The transmission light came on in November indicating a serious problem. AutoNation covered the complete repair (nearly $3,000) under the 4k/90 day warranty. Keep in mind, they don't add the 4k/90 day to every vehicle so make sure to check the window sticker! They honor it | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Cathy SyringGreat communication on status of my car, and quickly completed work. | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Lyndsi RowellMichael is always fantastic and so helpful and approachable. I’m on my 4th Hyundai at this exact location, he has been my advisor for a few years now and I’m always well taken care of! | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ K SThis was my first time at this particular location and this will be my last. Apparently if you walk in on a Friday “they're too busy for walk ins” for a simple oil change even though I called prior and that information was not relayed. So I decided to make an appointment on Tuesday at 5:15. That was my 2nd mistake. Once they were do | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Linda HimesI scheduled appointment for an oil change & fluid check-up. Since I was close to15,000 miles, they went on & did the check-up for cabin filter, and anything else, that might need attention. I waited for this to be completed and it took about 2 hours. Nice waiting room with TV & tables. Charging station if you needed to charge you | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Wendy CordovaFantastic service. I might end up purchasing a Hyundai again just to continue coming to get my car service at Hyundai AutoNation. Mike is the best service advisor I’ve ever dealt with. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Cami BorzaI took the car for a couple of recalls. They did a good job and communicated very well. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Kathryn SchwaeblerHad an appointment to get my car infected Staff person came right out and took my information He was very professional offered me coffee tea and soda while I waited. I was in and out in 45 minutes. Excellent service | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Ariela ThomasGood customer service, nice waiting area. | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ P SBrought my vehicle in for servicing due to a recall. Jorge was very thorough and pleasant to work with. Based on this experience, I would bring my vehicle back to this location. | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Lane KeohavongI purchase my 2014 Honda Accord with Jason Rudd was one of the best experiences I had and Jason Rudd was so helpful about everything, And he was on top of everything that need to be done on my car .. I would definitely go back and see Jason Rudd Thank you very much Jason Rudd.. | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Cynthia FraserService was very quick and I was even sent a video of what the technician had done. Thank you | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Kylie AustinHad a great buying experience here! My husband and I bought our new car yesterday, and the staff here was super helpful and not pushy at all (unlike we experienced with multiple other dealerships since shopping around) so happy we stopped in here and found what we were looking for! | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Cheri LandDealer worked quickly to get my general maintenance completed. | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Omar RutlandFirst time customer, to bring my SUV in for servicing. They were fast and professional What I liked about them, is that they did not force me into buying things I did not need. | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Jay BarredaJonathan Cano is truly exceptional as a sales associate. He went above and beyond to secure the best possible price for my trade-in while ensuring my monthly payment was within my comfort zone. The positive experience extended to the finance department, where Seth made the process fast and straightforward. Highly recommend their outs | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Glenit was a great buying experience. My sales person, St. Louis, did a great job. it was a very pleasant and to the point buying experience. Just the way I like it! | Read Full Review1/18/2024 12:00:00 AM | Cars.com
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★★★★★ BenBought a charger scat pack from Lexi. She was very professional and knowledgeable,and did a perfect delivery. The dealer has a great inventory. Highly recommend Lexi! | Read Full Review1/17/2024 12:00:00 AM | Cars.com
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★★★★★ T OGreat experience overall. These guys made me feel like family. Mo Ibrahim and Freddy with the finance department 5-star guys. The facility is well kept. Thanks for making my day Anthony P. 2023 Santa Fe | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Joshua HutchinsonAutonation North Richland Hills is a great dealership! The offer fantastic customer service. I live in Houston, but this dealership made the purchase of my Wagoneer L happen! | Read Full Review1/16/2024 12:00:00 AM | Cars.com
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★★★★★ Diana MariñoExcelente trato muy buen servicio y muy atento el Personal | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Bruno Martins VerasFrom purchasing my car to oil changes I have had an amazing experience. They offered fair prices and great customer service. The facility continues to improve and I look forward to coming back for further check ups on my Hyundai | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ Shalee CroweReceived a low tire pressure light on my Tuscan and discover I had a screw in the tire. I drove right over and thanks to the warranty I purchased when buying my car I was able to replace my tire while there I had my oil changed all in a walk in service call thanks so much guys for your great and efficient work | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Dosseh Basile KOUESSANI like the service at this place. George is nice person | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Jakyra McKinneyThis was my first time at the Hyundai dealership in Richland Hills. My appointment was for maintenance and scheduled for 8AM along with a recall service. I was done a little after 2.5 hours. The people are friendly and the waiting area is clean with refreshments available. It was a pleasant experience, and I would return to continue | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ bhesh basnetgood place and helpful employees | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Reginald Keith XI've been having issues with my Hyundai Elantra Sport since I 1st went there for an oil change. Had to go back twice because each time one thing gets fixed something else happens next day. I give the service department a big 0 very unsatisfied & would not ?? recommend to anyone because each time I took it in for one problem another pr | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Monica TurnerAmazing customer service and diligent delivery of service | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ Eduardo ArguelloThe service department is always excellent since I have a Hyundai, they explain everything clearly and let you take informed decisions about your vehicle, keep you updated and take care of the maintenance timely and very punctual. You can wait in a comfortable lounge with water, coffee, snacks and even chargers for your phone. I defi | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ Reika EI was very disappointed when I learned my rear camera was going out on my new car. Then I found out my car would have to remain for an entire day, there were no loaners available, and I lived too far away for a shuttle. John (manager) did an exceptional job swooping in to save the day. He made sure I was accommodated and that this ma | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ AnthonyNotTonyShowed up just looking around trying to get information. Was greeted immediately, they let me look at anything I wanted and were very helpful. The sales associate Caiden helped me with everything and ended up selling me a new car with everything I was looking for. So gracious for their time and effort getting everything ready for me. | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Grace SingletonI am impressed, I loath dealerships, I always feel like I am a number not a customer. I went in at 6:45 out by 8:15 or so this was only because I wasn't satified with the frist to offers. They also asked my permission to run my credit to specific lenders. So they ran my name a total of 3 times and I settled on the one. This is unhea | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Angela R GilchristI was a walk-in and nervous about my oil change light coming on; Zach in the service department was kind, attentive and professional! He told me it would be a long wait, I didn’t mind. Quicker than I expected I was out with my oil change and a cleaner car! THANK YOU AUTO NATION!! | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Vivianna LampkinJust purchase my first vehicle from this location everyone was so helpful and the process was so fast and smooth. Literally the fastest service I’ve had we didn’t have to spend all day at the dealership. They were very knowledgeable and helped us get the best rates. Jason Rudd went above and beyond to get us set up and ready to go an | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Raven GeorgeJoe was very friendly and quick to get my vehicle serviced. | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Karen PtakI am very impressed with my first visit. This is my first Hyundai, first visit, and could not have been more comfortable. | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ thirupa chgood and fast service, when on my oil change service they have good waiting room and good service. I strongly suggest for the service on this location | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ threadgilljeremyAfter being turned down for a new pickup at a different dealership I tried auto nation. Told them I was only interested in a new pickup truck. They had a few a little out of my budget. But they found a way to get me inside that truck. We had a few snags along the way during the process but with a little patience we all ended the day | Read Full Review1/5/2024 12:00:00 AM | Cars.com
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★★★★★ threadgilljeremyAfter being turned down for a new pickup at a different dealership I tried auto nation. Told them I was only interested in a new pickup truck. They had a few a little out of my budget. But they found a way to get me inside that truck. We had a few snags along the way during the process but with a little patience we all ended the day | Read Full Review1/5/2024 12:00:00 AM | DealerRater
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★★★★★ Sean P.Not terrible, not perfect. I'm partially to blame for starting the process at 6:00 p.m. I didn't leave until after 9:00 p.m. Apparently they need to run your credit twice to buy a car which they didn't do even when I bought my house. I've done quite a bit of research on the vehicle and it's safe to say I knew a bit more about it than | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ juan francoSold me a non working truck! Try to call and get sorted out and never can get someone on the phone. Sent my truck in three times to get repaired and still can’t get it fixed. Worst experience ever | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Krysten MolinaI work for AutoNation at the SSC location as a Payroll Coordinator. I wanted to utilize the benefits of purchasing a vehicle through the wonderful job that I work at. I spoke with Ryan Lovin, who claims that he didn't get his sale because I clicked on the wrong link for the vehicle and credit application. Ryan showed me a car in Fri | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Carolyn SmithWhile it was somewhat dismaying to have to have a fuel injector replaced in my 2023 Sonata after only having it for slightly over a year, I cannot fault the service that I received from AutoNation's service department. Not only did they provide a ride home for me when I had the car towed in, they also made sure I had a rental car, a | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Kenneth SwartzkopfGot me in the same day and got me taken care of. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ TomHyundai Auto Nation North Richland Hills is THE BEST automotive service center in DFW! I have been a very satisfied (5 stars out of 5 stars) customer for over 5 years! It really starts with Main Service Manager Mike. Mike is extremely knowledgeable, friendly, professional, and will get your car running great! His Auto Service Team o | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Cam StewartMy service advisor this visit was Joe. My appointment was for scheduled maintenance and the windshield wiper motor recall. All service was completed perfectly and my Palisade runs like a top afterwards. October 2021 scheduled service visit. Service advisor Mike Winck and team did a great job on my Palisade. I could not ask for bett | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Deanna ThornburgConner Zimmerman is the greatest car salesman at the North Richland Hills Texas Branch! He absolutely rocked & blew all other sales team members out of the water!!!! ???? | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Germaine MbayihaJorge is my go to advisor, always happy to help and in a faster way. I recommend him to all your hyundai issues he is very knowledgeable. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Tracy AinsworthToday Jorge and staff were very anxious to handle my problem. | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Yajaira RamosMuy buena atención y buen servicio al cliente y personal es muy amable | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Pamela CrabbService was excellent, Mike communicated throughout the process, and went above and beyond by replacing a part he had in stock (warranty known issue) that I had waited MONTHS for another nearby dealership to order and get replaced for me! I won’t go anywhere else but Auto Nation NRH for service, and when it’s time again to buy, they’ | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Rose edmondsExcellent service. Technician seemed to be very knowledgeable. The representative took personal care of me when I arrived for the appointment. He was very professional at all times. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Eric YPurchasing a new car at a dealership can often be an intimidating experience, rife with the anxiety of dealing with insistent salespeople, enduring lengthy and high-pressure selling tactics, and navigating a complex financing process that often increases the final cost with unwanted services. Despite encountering several dealerships | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ josepheverlyProfessional, courteous, and a great experience overall! | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Pamela CrabbService was excellent, Mike communicated throughout the process, even replaced a part he had in stock (warranty known issue) that I had waited MONTHS for another nearby dealership to order and get replaced for me! I won’t go anywhere else for service, and when time to buy, they’ll be my first visit. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Sarah EffarahAutoNation Hyundai North Richland Hills always takes care of our vehicles. Michael has taken care of my Palisade the past couple of times and he is sure to update me of the progress and time of completion. I also received a video update from a tech which was helpful as well. I trust their work and the communication is great. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Michaelmurphy486Very bad experience live in Rockwall tx so it too little over an hour to get there didn’t do what they said they would do over the phone call with Alberto Sotomayor Gonzalez he lied about what he could do to help me an my wife out 3hrs with Hanna she did what she tried to do but Alberto Reinsured that it wouldn’t be a waste. I would | Read Full Review12/30/2023 12:00:00 AM | DealerRater
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★★★★★ Michaelmurphy486Very bad experience live in Rockwall tx so it too little over an hour to get there didn’t do what they said they would do over the phone call with Alberto Sotomayor Gonzalez he lied about what he could do to help me an my wife out 3hrs with Hanna she did what she tried to do but Alberto Reinsured that it wouldn’t be a waste. I would | Read Full Review12/30/2023 12:00:00 AM | Cars.com
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★★★★★ Dan NelsonService team did a great job of getting me in communicating and getting car fixed. Great experience. Timely | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ hussam SALAHvery good experience , i trade my car and got another one ,John was very respectful and honest | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ Michael JohnsonThey replaced a headlight. They did the job quick and stuck to their price even when the part was more than they originally thought. | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ Synthia StewartHave gone to this location a few times and have had great service each time. They are friendly and professional and do not try to force services on you that can wait until next time. I also feel that I can trust them with my vehicle unlike other places. They have also remodeled and it looks really nice as well as provides a great co | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ KASHI took my 2023 Kona here 2 times to get my horn fixed. Both times they didn’t fix it correctly. My service technician was Zach. The first time I brought in my car they told me it was electrical wiring issues due to my dash camera being plugged into my cigarette lighter. The second time my horn went out Zach told me it was out because | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ Shun BJason Rudd is the best. He was very welcoming and friendly from beginning to end. He has great customer service. If you're shopping for an auto go in and ask for Jason Rudd. You will be glad you did! | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Jose CortezBought a car from Jason Rudd today. He listened to what we wanted and our price range. He found us a great car and stayed within our budget. Will definitely be recommending him to any friends or family looking to buy a car. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Darlene RogersMike Wincke in Service was fantastic. I had a nail in my tire and was there to get it replaced. He got that done a few other things I was scheduled to do in a few weeks put me in a loaner and I had my vehicle back in 24 hrs! | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Elid KringdonThe best place to buy a car all your questions are answer very knowledgeable people They help you with either financing or leasing until you are satisfied with the numbers very good I had been 3 yr with Hyundai and keep being with them this time instead of leasing I bought a car very satisfied | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Thomas LongI bring my car here for as much service work as I can. Service department has always been professional and helpful. The work has always good and quick. Love that they send you a video of the inspection, so you see why they're recommending the service they do. | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ hrv 2017Well, AutoNation took a terrible day and made it into a very pleasant evening. Had a very horrible experience at the Bishop Alfa Romeo" dealership (For more info on this interaction, see their Google page reviews) and ended the evening in a truck that I couldn't be happier with. Brian got in touch with me within 5 minutes of submit | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ A. MarieI went in for a 70,000+ miles maintenance service. I felt at ease with Jorge. I left feeling good about the work I had done and the level of service I received. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ robin thorntonNo pressure sales was a breath of fresh air. The process went smoothly considering my paperwork had to go to another state to get signed and only took a couple of days! The Sales and Finance guys were friendly and accommodating. Great customer service. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Lejon DossService was great! Jonathan was very patient and worked with me throughout the process of buying my first car! Great customer service from everyone in there! 10/10 would recommend!!! | Read Full Review12/17/2023 12:00:00 AM | Google
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★★★★★ Patrick GarverJorge in the service department is top notch | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Marty MillerGreat service as I came in for an oil change and they added a tire rotation to keep up with Hyundai scheduled maintenance. | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Charley Andrews, M. D.Scheduling service was easy. Arrived and was greeted and informed of service and price. Would have liked a time estimate for completion of service abut otherwise a good experience. | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Julie WalkerThe service team is always fast, accommodating and very helpful | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Charles SchellGreat experience with this dealership. There was no pressure to buy a vehicle. They did a excellent job to answer all questions and helped in any way they could to make is easy and clear to me. | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Dean RossCustomer since 2004. I have always received polite, friendly, courteous, professional service. I am truly a satisfied customer. A BIG 10 for EXCELLENT CUSTOMER SERVICE! | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ davehemisandyA great dealership with an excellent Sales Manager named Dave Campbell, who makes sure you are satisfied.. | Read Full Review12/11/2023 12:00:00 AM | Cars.com
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★★★★★ davehemisandyA great dealership with an excellent Sales Manager named Dave Campbell, who makes sure you are satisfied.. | Read Full Review12/11/2023 12:00:00 AM | DealerRater
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★★★★★ Vera HillTheir service signage needs to be properly posted and increased. | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Nathan WordDo not buy a vehicle from this Dealership!!!!! I just recently purchased a 2016 Hyundai Tucson on October 6. I have had to change the battery within the first week and now I have a check engine light that has come on. The next available appointment is Jan 9th and they do not return calls. Online searches say it may be a bad engine or | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Paulo MenegussoPrompt and friendly service with a little extra of striving for excellence | Read Full Review12/10/2023 12:00:00 AM | Google
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★★★★★ Brian_susaVwry little wait time when I arrived for service. The staff is friendly and helpful when I picked up my Jeep 5 minutes before closing. | Read Full Review12/7/2023 12:00:00 AM | DealerRater
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★★★★★ Brian_susaVwry little wait time when I arrived for service. The staff is friendly and helpful when I picked up my Jeep 5 minutes before closing. | Read Full Review12/7/2023 12:00:00 AM | Cars.com
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★★★★★ Linda C GreenI have always had good service at AutoNation Hyundai in North Richland Hills. I love my 2022 Hyundai Kona. My most recent visit to Auto Nation was due to having picked up a nail on my right rear tire. Because of the warranty with my vehicle that tire was replaced with a new tire absolutely Free. My Service Advisor, Mike Winck, took | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ Gerald StiefermanGreat job and service was provided timely | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ Sandra TumanI had my car serviced on Dec 5. My appointment was at 7am. I was greeted by Michael at the service desk. The records still showed the previous owner info and he promptly corrected all the info and then went over all that was going to be done on my car for the 30000 maintenance beside two other issues I needed checked. He was very tho | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ ayeshaGreat experience for oil change, did a little extra too like rotated my tires. Great customer service, and the lobby is nice. Had tv playing, drinks like tea, coffee and hot cocoa as well as snacks. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Ali MayerWe worked with Abdiel Rodriguez. He was awesome and took his time to look and find us the right car. He was patient and made the car buying experience easy and enjoyable. We also worked with Fred Griffin in finance and he was amazing as well. Overall an amazing experience! | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Richard M.Excellent over all experience from our salesman Bob to the finance man Fred. Highly recommend this dealership. Plus I love my brand new Sonata | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Tylisha JonesAs a single mom with one car I was very worried when my car stopped running properly. I heard so many horror stories of peoples car doing the same thing my car was doing and it costing thousands of dollars to get fixed. Not to mention the amount of time it took and being without a car while was in the shop. My car needed a new motor | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Ed TeelFound just the car I was searching for. Made an appointment and drove in. Car was ready when we got there and there were no hassles, no misunderstandings. AB took care of us in a timely manner and we left happy customers. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ RbrtslickerAfter my experience, I had to make sure I was a not a ghost. Terrible communication, lost order in parts after several follow up calls. Service manager Anthony was dismissive and one of them was aggressive. One of the mechanics took pity on me and tried to help, we were both ignored. I then thought I would let the GM know how incredi | Read Full Review12/4/2023 12:00:00 AM | Cars.com
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★★★★★ RbrtslickerAfter my experience, I had to make sure I was a not a ghost. Terrible communication, lost order in parts after several follow up calls. Service manager Anthony was dismissive and one of them was aggressive. One of the mechanics took pity on me and tried to help, we were both ignored. I then thought I would let the GM know how incredi | Read Full Review12/4/2023 12:00:00 AM | DealerRater
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★★★★★ Veronica Borza-FriouiTook the car in for a few recalls. All went great so far although it's not completely done yet as some parts still need to arrive. But service was great, communication great and overall I'm happy with the service provided | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Natasha GarciaI was so happy to get my car back from Hyundai. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Benjamin FlanaginWe are still relatively new to the area and our palaside was acting up. The customer service was great! They listened to our issues and worked quickly. Then when we experienced issues after the initial work, they took it back in and kept it long enough to sort out any issues that remained. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Kris HardawayJorge is good service advisor. | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Kevin ParshallJorge was amazing through the whole repair process. | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ xracerHad a warranty recall completed by the dealership and it was finished within the time frame that they said it would. It was easy to make an appointment for repair. And the best part was I didn’t have to pay for any of the repairs. | Read Full Review12/1/2023 12:00:00 AM | DealerRater
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★★★★★ xracerHad a warranty recall completed by the dealership and it was finished within the time frame that they said it would. It was easy to make an appointment for repair. And the best part was I didn’t have to pay for any of the repairs. | Read Full Review12/1/2023 12:00:00 AM | Cars.com
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★★★★★ David HoffmanI had a great experience. Both service technicians were helpful, knowledgeable, and professional. I would come back to the service department again for service of my vehicle. | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ lara sinnottMike is a 10 plus!!! He is knowledgeable helpful & a gentleman!!! | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Cheri NelsonWe had to buy a car quickly while we were in town for the Holidays. Mo was great to work with and shared a a lot of tips on the new car we were buying. | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Mandy GoodeGreat experience and got me in my dream car! | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Patricia SheaExtremely professional and polite. Each and everyone very personable and integrity a plus. The service managers have great empathy and communication skills. They listen and resolve the problems and explain the issues to the customers. WAY TO GO ALL!. | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Anissa CaraveoGreat service! Jorge and Joe are always a great help! Thanks guys | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ renee mccallJorge was ever helpful and accommodating. Everything was repaired and I didn’t have to worry about anything. | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ senon floresGood friendly staff mo was awesome with getting me a car and the finance guy made quick work of the paperwork | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Pedro MelendezEveryone was helpful and didn’t try to sell you things you don’t need. Mo helped us and was very knowledgeable about the vehicles. And it’s good to know that he owns the same vehicles he sells. | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ pat laffertyVery helpful. Worked with me until I got the payment I needed | Read Full Review11/26/2023 12:00:00 AM | Google
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★★★★★ Peggy CarderThank you Mike! Maintenance work several items, light bulbs, oil change and a recall handled quickly that day. | Read Full Review11/26/2023 12:00:00 AM | Google
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★★★★★ Christine SheetsVery easy to work with Alex. He was very polite, very caring, and honest. We felt very comfortable purchasing our 2024 Palisade from him. We did come prepared with exactly what vehicle (and color scheme) we wanted, and all options, along with knowing our credit and what we would be approved for. Communicating with Alex via email was | Read Full Review11/26/2023 12:00:00 AM | Google
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★★★★★ T CTop notch service. This is my new go to dealership for service. | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ It’s just meJorge is the absolute best service advisor! Extremely helpful! | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Kaitlyn JohnsonI went in to look at a 2018 Ford Expedition and trade in my 2023 Mazda CX-5. The rates, cash down, and payments they kept showing us were insulting and there was ZERO room for negotiation with the salesman we had. He had the “take it or leave it” attitude and had no problem at all losing a sale. 0/10 recommend if you could possibly b | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Scott BurkThey were great I was given the price and time up front and I was sent videos of what they did. | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ Jeremy BanksI was traveling and ended up having a radiator leak. They got my car in first thing, even before my online apt and I was fixed in a few hours. They were fantastic. | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ brinleematthewVery friendly easy to work with service department was very prompt wish they had loaner cars | Read Full Review11/24/2023 12:00:00 AM | Cars.com
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★★★★★ brinleematthewVery friendly easy to work with service department was very prompt wish they had loaner cars | Read Full Review11/24/2023 12:00:00 AM | DealerRater
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★★★★★ ashley nicholsonBest place to service your car! Mike and George in service are the best! I highly recommend them, but everyone who works there has amazing customer service!! I will only buy and service my cars here. | Read Full Review11/23/2023 12:00:00 AM | Google
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★★★★★ Lindsey DuganHad a great experience getting an oil change with my first Hyundai vehicle! | Read Full Review11/23/2023 12:00:00 AM | Google
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★★★★★ Raquel MuñozEn AutoNation Hyundai North Richland nos brindaron un servicio excelente, nos explicaron a detalle todo el trámite y ¿que creen? ¡Hablan español! Estamos muy complacidos con el carro que obtuvimos ahí los recomiendo sinceramente son de confianza. Gracias ANHNR ???? | Read Full Review11/23/2023 12:00:00 AM | Google
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★★★★★ Sarah SheperdMichael Winck was very professional, worked quickly, and took care of all of my car needs. I highly recommend!! | Read Full Review11/21/2023 12:00:00 AM | Google
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★★★★★ Abui1BEWARE OF FINANCE TRYING TO SELL YOU EXTENDED WARRANTY EVEN IF YOU DON’T WANT IT! CHECK THE VEHICLE FOR ANY SCRATCHES OR DINGS BEFORE PURCHASING. My sales rep was Kate Kim. I was overall satisfied with her customer service. She was pretty genuine and professional. I did notice some scratches on the vehicle that no one bothered to tel | Read Full Review11/21/2023 12:00:00 AM | DealerRater
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★★★★★ Abui1BEWARE OF FINANCE TRYING TO SELL YOU EXTENDED WARRANTY EVEN IF YOU DON’T WANT IT! CHECK THE VEHICLE FOR ANY SCRATCHES OR DINGS BEFORE PURCHASING. My sales rep was Kate Kim. I was overall satisfied with her customer service. She was pretty genuine and professional. I did notice some scratches on the vehicle that no one bothered to tel | Read Full Review11/21/2023 12:00:00 AM | Cars.com
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★★★★★ Amy BullardMadeleine was great to deal with!! She kept me updated on when parts were to arrive & when the work was completed! | Read Full Review11/20/2023 12:00:00 AM | Cars.com
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★★★★★ Amy BullardMadeleine was great to deal with!! She kept me updated on when parts were to arrive & when the work was completed! | Read Full Review11/20/2023 12:00:00 AM | DealerRater
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★★★★★ Lori GwartneyThey know how to treat and take care of their customers! From the moment I drove up I was given star treatment as I was quickly greeted by a service technician who was attentive to my needs. While I was waiting for service completion they directed me to their very comfy waiting room where it felt homey with a big screen TV and upscal | Read Full Review11/19/2023 12:00:00 AM | Google
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★★★★★ Loran HolleyWent in to get oil changed and take care of a safety recall. Friendly staff and it really didn’t take that long. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Annie SchulteThe sales man was good but the manager made us take some add ons and said that they could not delete them. When we got home and actually read the agreement it said that they could not force us to take them. So we paid for $3000 worth of things that we did not want. They lied to us. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Rebecca HerreraI have to give this dealership a 5 star rating!!! I have been to 3/4 dealerships before coming here! Me and my mother had just pulled into the lot, the car I was interested in was sitting right at the corner! Before I could even step a foot closer to the doors, Jason Rudd, the amazing salesman who helped me out, who’s also a veteran, | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ LaSandra WadeMike H was very nice and convenient. Super helpful. | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Rainna TroxelConnor was great made the car buying process smooth! | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ knackjohnMr. McNealm was very helpful. After looking up the part and verifing it's there and checking the warranty... Everything went quickly and smoothly. Good job McNealm. | Read Full Review11/16/2023 12:00:00 AM | DealerRater
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★★★★★ knackjohnMr. McNealm was very helpful. After looking up the part and verifing it's there and checking the warranty... Everything went quickly and smoothly. Good job McNealm. | Read Full Review11/16/2023 12:00:00 AM | Cars.com
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★★★★★ Holly cumberlandMade my service quick and easy | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ AnnaBEWARE OF FINANCE TRYING TO SELL YOU EXTENDED WARRANTY EVEN IF YOU DON’T WANT IT! CHECK THE VEHICLE FOR ANY SCRATCHES OR DINGS BEFORE PURCHASING. My sales rep was Kate Kim. I was overall satisfied with her customer service. She was pretty genuine and professional. I did notice some scratches on the vehicle that no one bothered to tel | Read Full Review11/13/2023 12:00:00 AM | Cars.com
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★★★★★ AnnaBEWARE OF FINANCE TRYING TO SELL YOU EXTENDED WARRANTY EVEN IF YOU DON’T WANT IT! CHECK THE VEHICLE FOR ANY SCRATCHES OR DINGS BEFORE PURCHASING. My sales rep was Kate Kim. I was overall satisfied with her customer service. She was pretty genuine and professional. I did notice some scratches on the vehicle that no one bothered to tel | Read Full Review11/13/2023 12:00:00 AM | Cars.com
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★★★★★ AnnaBEWARE OF FINANCE TRYING TO SELL YOU EXTENDED WARRANTY EVEN IF YOU DON’T WANT IT! CHECK THE VEHICLE FOR ANY SCRATCHES OR DINGS BEFORE PURCHASING. My sales rep was Kate Kim. I was overall satisfied with her customer service. She was pretty genuine and professional. I did notice some scratches on the vehicle that no one bothered to tel | Read Full Review11/13/2023 12:00:00 AM | DealerRater
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★★★★★ Shaniqua “Only MiTy” WilliamsonService was quick and employees were very friendly | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ Andrew DudleyFor starters I wanna say everyone was wonderful and extremely helpful. They handled my vehicle professionally during my service. Joe Barker was especially helpful even after I had to come back for a couple additional things I needed done he got me in and right back out barely had enough time to enjoy my coffee. I will definitely be r | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ A. MarieI went in for a 70,000+ miles maintenance service. I felt at ease with Jorge and the rest of the staff. I left feeling good about the work I had done and the level of service I received. | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ joe offillNorth Richland Hyundai always does a great job for us. | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ Randal E SavoyTool care of all our vehicle needs quickly. | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Patricia SheaExtremely professional and polite. Each and everyone very personable and integrity a plus. | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Bubbawill82bunbaMathew was great in helping me take care of an issue that jiffy live caused. He and the service team were very patient as it took three months to get the issue taken care of. They are Great!! | Read Full Review11/9/2023 12:00:00 AM | DealerRater
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★★★★★ Bubbawill82bunbaMathew was great in helping me take care of an issue that jiffy live caused. He and the service team were very patient as it took three months to get the issue taken care of. They are Great!! | Read Full Review11/9/2023 12:00:00 AM | Cars.com
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★★★★★ ishrat AhmedI trust Auto nation for service and price.. | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Austin TTLDR; don't go here if your car is a 2007 model or later- cause they might break something on it and won't be able to replace it. I previously left a 3 star review due to my problems only partially being addressed during my service appointment, but after the follow up interactions I've had with the Service Dept, I have to lower my r | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Therese Kaye GeliGreat customer service! Frankie has been hands on and very helpful with us. They are more than just to sell cars, they also tailor fit to your needs. The process of our trade in has been easy! And we love the unit that we got from here. I highly recommend this branch. ?? thank you guys! | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Madison LazarusIt was my first time buying a vehicle or let alone coming to see one on my own and everyone made me feel so comfy and informed me a lot before buying. Frankie took care of me and he was very patient and made sure what I was up for and prepared me and it eased my nerves a lot :) thank yall fr | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Daniel BagwellI'm truly going to miss getting my vehicle serviced at this location. Everyone is always friendly and helpful friendly can't recall ever having a bad experience on a visit | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ priscila catharinoGreat experience, Xavier was extremely knowledgeable and very accommodating. We had to visit Hyundai a few times before making the purchase and they were great with us and most importantly they valued our time. We are loving our new Palisade! | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Amado FloresHyundai makes it inconvenient to have a recall on your NEW 2023 vehicle taken care of. I had to make an appt (took 2 months) to leave vehicle and have it checked out. Then they tell me it might not need a recall repair but they have to investigate. They called me later that day and said YES they would order the part but would need to | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ Kevin HicksonHad a great car buying experience at this dealership. I was eyeing a car and was greeted by Connor Zimmerman and from there had a start to finish exceptional customer service. Connor got me in a car I was excited about, listened to what my budget was, and got me a lower interest rate without me having to ask. Connor even put the game | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Kevin WallaceI actually bought this car at the AutoNation Amarillo West location. Leo was my advisor and did a great job. When I told him I was ready to make the purchase he got everything lined out for me to come in, sign and drive out. Cheyenne in credit was great as well. | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ MarcusYNice staff. Just took over an hour and a half to get an oil change that had an appointment. Walked in before 4:30 and left after 6:00. | Read Full Review11/6/2023 12:00:00 AM | Cars.com
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★★★★★ MarcusYNice staff. Just took over an hour and a half to get an oil change that had an appointment. Walked in before 4:30 and left after 6:00. | Read Full Review11/6/2023 12:00:00 AM | DealerRater
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★★★★★ Alpesh BhaktaGreat service and very professional | Read Full Review11/5/2023 12:00:00 AM | Google
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★★★★★ Douglas MastPrompt nogames friendly atmosphere | Read Full Review11/5/2023 12:00:00 AM | Google
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★★★★★ Bernadette GarciaThank you Auto Nation Hyundai! Thank you to our sales person Jason Rudd! He was patient and answered our questions thoroughly. We never felt pressured or rushed. Jason was very knowledgeable about the vehicles, helped us find what we wanted and worked well with management to get us to a great price! | Read Full Review11/5/2023 12:00:00 AM | Google
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★★★★★ Jennie KPurchased a 2020 Hyundai Tucson. Told the tires were new. They weren't. Got it home and a headlight was out along with wiper blades that were flaking. Took it back to have headlight replaced (it's still dimmer than the other) and wipers replaced. Tires measured at a 5 at Discount Tire. Took the SUV back again and they ordered 'new' t | Read Full Review11/5/2023 12:00:00 AM | Google
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★★★★★ Oscar CANADAThe whole process was very easy and the staff was great. Jason Found the family car we were looking for, super nice and professional guy, the whole team was great. I was in and out pretty quickly with no hassle. Everyone that was involved with the deal made the process quick and easy. We will definitely be back in the future. | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Red GoldsteinHyundai corporate had to hire engineers to figure out a charging issue on my Ioniq 5. AutoNation had to go the extra mile to finish the job. Kept me informed. Car fixed. All good. | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Katie PeahlOverall, I had a good experience here. Kaden walked me through the process, and he was super friendly and informative. I really appreciate how up front he was with everything and he answered all of my questions. Plus, I got a good deal for the car and I am so happy with it! | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Jasmine CraneIf I could give them negative 1000 stars I would. I took my car in for small collision repairs (a bent radiator support beam, replace tires and a hose to my engine coolant reservoir). I was initially quoted about 4.7k for the repairs but as soon as I filed a claim with insurance the estimate is 2k. There was no communication about wh | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Jovs GeliWent in for a periodic service of our ‘22 Tucson and came out with a new ‘24 Palisade ???? Nice service center, no haggle and no pressure sales. Great dealer! | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Junghwan BaeIt is one of the kind dealership tha I can trust. The office is really comfortable waiting for the paper work process. I am satisfied with the autonation Hyundai especially with their kindness. After I purchased the uses car, they tried to respond quickly to what I requested for anything. I truly recommend the AutoNation Hyundai. Tha | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Treyci MillerConner was wonderful and everything went exactly as I planned. Robert the finance manager was great handle my time restrictions with grace and fluidity. Thank you for a great experience. | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Coleshea BrownIn October, 2022 I scheduled an appointment with sales associate Ashley Nicholson to discuss end of lease options. After discussing each option, I chose to move forward with a lease buyout. While explaining the details of my selection, Ashley informed me that a certification fee of $1,500 would be required. This fee would ensure that | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Blake RobertsonOnly room for improvement on the service side of things would be the accuracy of the quoted times. Everything else was excellent, from the staff, to the amenities in the waiting room. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Tiffany TannerWe had a great experience at Autonation Hyundai. Alex was our salesperson and was wonderful. His assistant Luis was also a big help. A couple problems arose after we purchased it but they were quickly taken care of with no problems. I will be going back when it’s time to buy our next car. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ chandraFollow up is one of the key success of Auto nation. For my service, they keep on follow up, check availability, schedule appoint, sending reminders, once done, inform to the customer, fix the issues properly and get it delivered. One issue i noticed, There is no more space for parking or in the waiting area until service is done. | Read Full Review11/1/2023 12:00:00 AM | DealerRater
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★★★★★ chandraFollow up is one of the key success of Auto nation. For my service, they keep on follow up, check availability, schedule appoint, sending reminders, once done, inform to the customer, fix the issues properly and get it delivered. One issue i noticed, There is no more space for parking or in the waiting area until service is done. | Read Full Review11/1/2023 12:00:00 AM | Cars.com
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★★★★★ gtb633The workmanship was good as always. My car was clean. The problem is my Jeep Liberty is white and the mechanic left oily hand prints on the driver side door and the hood. The last time this happened the service writer had my car detailed. I’m not telling you this for that. With my car being white you couldn’t miss it. I know the deal | Read Full Review10/31/2023 12:00:00 AM | Cars.com
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★★★★★ gtb633The workmanship was good as always. My car was clean. The problem is my Jeep Liberty is white and the mechanic left oily hand prints on the driver side door and the hood. The last time this happened the service writer had my car detailed. I’m not telling you this for that. With my car being white you couldn’t miss it. I know the deal | Read Full Review10/31/2023 12:00:00 AM | DealerRater
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★★★★★ Eddie KillingsworthConnor Zimmerman is an awesome salesman; he listens to my concerns and sold me a great vehicle. Keep up the good work Connor. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Amy EadsWent in for the anti-theft recall and another unrelated issue. Got my car back same day. While they weren't able to pinpoint what was going on with the unrelated issue, they still fixed it! All in all it was pretty hassle free. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Marrisa SierraConnor was awesome! he was so helpful and made the process of getting my Honda CRV so easy! i’m excited to be giving my business to this dealership. always ask for Connor Z!! | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Mercedes ReneeJason Rudd was such a pleasure to work with! My husband sent an inquiry about availability for an Ioniq 6, and Jason replied immediately! He was kind, thoughtful, and professional through the process and helped us get into our dream car! | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Michaela PostellI worked with Brian and he was amazing. He took his time with me and we were able to get my old car traded in for my dream truck in to time. Big thank you to Brian for his amazing customer service and just overall positive energy. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Paul SurrattI'm concerned that I bought this car, certified by Autonation, took it to a dealer to have "Maintenance " done.... I come back and they tell me I have a blown strut on the driver front! 1. How was this missed if y'all certified this vehicle? 2. Why wasn't this caught and fixed? So I call my salesman, he tells me to call and talk | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Tina WalkerPurchased a car from AutoNation Hyundai yesterday and overall the process went smoothly. The only reason I didn’t give five stars is because the process took so long. We were there 7 hours! Brian Bishop was our salesman and he was very professional and cordial. He listened to me and tried to find what I wanted, instead of just turnin | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Shashank LagisettyThe salesperson who showed us ioniq6 seems to be very disinterested. He just left us without checking if we need more details on the car or any ongoing offers. Very dissapointed. | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Jeddah Razel MartinCustomer Service is Excellent.. Thanks to Mr. Jorge | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Brendon CaseHad a great experience, friendly staff and my sales person Connor Zimmerman did a great job on getting me the right deal on my new Hyundai | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Shane TurnerVery friendly great selection and a brand new building. | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ jimmy.copelandGREAT PLACE TO FIND THE PERFECT VEHICLE. EASY TO WORK WITH AND SERVIVICE LIKE IT SHOULD BE. THEY TAKE THE TIME TO INSURE YOU THAT YOUR A VALUED CUSTOMER. | Read Full Review10/27/2023 12:00:00 AM | DealerRater
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★★★★★ jimmy.copelandGREAT PLACE TO FIND THE PERFECT VEHICLE. EASY TO WORK WITH AND SERVIVICE LIKE IT SHOULD BE. THEY TAKE THE TIME TO INSURE YOU THAT YOUR A VALUED CUSTOMER. | Read Full Review10/27/2023 12:00:00 AM | Cars.com
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★★★★★ cduchSeems to take forever to get oil change.people are nice don’t appreciate having to write long teview | Read Full Review10/27/2023 12:00:00 AM | Cars.com
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★★★★★ cduchSeems to take forever to get oil change.people are nice don’t appreciate having to write long teview | Read Full Review10/27/2023 12:00:00 AM | DealerRater
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★★★★★ PaolaBest work. My car was cleaned and well taken care of. No issues with wait time nor delay in service. Good customer service from employees. | Read Full Review10/25/2023 12:00:00 AM | Cars.com
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★★★★★ PaolaBest work. My car was cleaned and well taken care of. No issues with wait time nor delay in service. Good customer service from employees. | Read Full Review10/25/2023 12:00:00 AM | Cars.com
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★★★★★ PaolaBest work. My car was cleaned and well taken care of. No issues with wait time nor delay in service. Good customer service from employees. | Read Full Review10/25/2023 12:00:00 AM | Cars.com
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★★★★★ PaolaBest work. My car was cleaned and well taken care of. No issues with wait time nor delay in service. Good customer service from employees. | Read Full Review10/25/2023 12:00:00 AM | Cars.com
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★★★★★ PaolaBest work. My car was cleaned and well taken care of. No issues with wait time nor delay in service. Good customer service from employees. | Read Full Review10/25/2023 12:00:00 AM | Cars.com
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★★★★★ Renee ThompsonMy husband and I had a great experience finding our next vehicle. Kaden made everything easy and was very detailed and not too pushy or giving any false information. Our experience before coming to AutoNation Hyundai North Richland Hills was the complete opposite and the salesmen were not trustworthy. Coming here has made our experie | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Luis D.6 month wait for a recall to my security system, smh. | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Karen QuinnThe service department is reliable and trustworthy. I purchased my Elantra here and I recommend them frequently. ?? | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Dennis LeeverThis place has the best service department of any of the many new car dealerships that I have experienced. George, Zach and John go out of their way to make it all work smoothly. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ JenslyfeJust purchased a vehicle and I have to say I was really happy with the overall process. Never thought I’d review a dealership but here I am. First off, Jason Rudd was a really nice salesman to work with. He was down to earth, former military and just got our sense of lifestyle. He was quick talking and fast moving which I appreciated | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Vidal JowAwesome team. They got me in and out as fast as they could irregardless of the shortage of employees. Car drives much better now. Thanks guys | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Kristin BondSuch a breath of fresh air coming here for scheduled maintenance and oil changes! I’ve been driving all the way down to Vandergriff for maintenance and after sitting at the location for four hours last time just to get an oil change and tire rotation; I decided enough was enough and tried AutoNation the next time around. I was able t | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Jason WitteMatt was great and his approach to customer care was nothing less than perfect.. Text book communication!! | Read Full Review10/23/2023 12:00:00 AM | Cars.com
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★★★★★ shawnmackey53It was a great change of service than last time I went 4 years ago My service personnel was very easy to work with The new system they have in place versus old I’d great | Read Full Review10/23/2023 12:00:00 AM | Cars.com
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★★★★★ shawnmackey53It was a great change of service than last time I went 4 years ago My service personnel was very easy to work with The new system they have in place versus old I’d great | Read Full Review10/23/2023 12:00:00 AM | DealerRater
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★★★★★ Jason WitteMatt was great and his approach to customer care was nothing less than perfect.. Text book communication!! | Read Full Review10/23/2023 12:00:00 AM | DealerRater
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★★★★★ C Rekerdres MDSo much better experience than at other dealerships. Everyone was friendly, competent and went the extra mile. | Read Full Review10/22/2023 12:00:00 AM | Google
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★★★★★ Pam TarverVery impressed with my salesman Mo I. And I'm not easily impressed with salesmen. | Read Full Review10/22/2023 12:00:00 AM | Google
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★★★★★ Christine MoralesGreat experience buying from AutoNation Hyundai. Our sales associate Brian was nice, attentive, and walked us through the process. Gino in finance was great and personable. I would definitely recommend if you’re looking for a vehicle. | Read Full Review10/22/2023 12:00:00 AM | Google
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★★★★★ Bassey EkpenyongMy Service Advisor who helped me on my recent visit was Jorge and he was amazing. He made the whole process smooth and easy and answered all my questions. So thank you Jorge! | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Eusebio Monsivaiswould most Definitely recomend buying or getting help from this dealership. i purchased a 2021 santa fe and got a awsome price and great customer service | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Karen-Seay LindseyFrankie is an an A+ salesman. He did everything possible in order to make buying my car fun and easy and enjoyable. He is tops in salesmanship. Also Roland the finance manager was quite helpful. Thank you Auto Nation. KLS. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Donny CritesSo far, so good. Changed dealers and service departments after poor service from where I originally bought my vehicle. I don't like techs trying to push services onto me that is not needed. I enjoy a nice waiting room and a dealer that works for you not the other way around. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Michael MorganWife bought a 2023 Limited Edition Hyundai earlier this year. Yesterday the horn stopped working. I called the dealership because not having a horn is very dangerous and the dealership told me there was a month waiting list. The service department would not budge. No offer for rental car or anything. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ angelwaldmanGreat customer service Knowledgeable Care and dedication to their customers Communication and timely manner and cost | Read Full Review10/20/2023 12:00:00 AM | DealerRater
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★★★★★ angelwaldmanGreat customer service Knowledgeable Care and dedication to their customers Communication and timely manner and cost | Read Full Review10/20/2023 12:00:00 AM | Cars.com
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★★★★★ Gary ClaytonI had an incredible experience buying a used Kia Sorrento. Jesus (sales) was knowledgeable and no pressure. AP (also sales, also no pressure) helped out when Jesus had to tend to some personal tasks. Gino (finance) was also no pressure. Each of them just said, "Here is what we offer. Are you interested?" If I answered No we jus | Read Full Review10/19/2023 12:00:00 AM | Google
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★★★★★ YeseniaThe gentleman who sold me car was great. Service dept not so good. No communication in that dept my car is 2023 and it's been shop 4x | Read Full Review10/19/2023 12:00:00 AM | Cars.com
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★★★★★ YeseniaThe gentleman who sold me car was great. Service dept not so good. No communication in that dept my car is 2023 and it's been shop 4x | Read Full Review10/19/2023 12:00:00 AM | DealerRater
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★★★★★ PamI purchased a used vehicle from Autonation. Love my vehicle. Adam S. was my sales guy and he did an excellent job. They sold me by the extra things they did to my van. I would recommend them to my friends. | Read Full Review10/18/2023 12:00:00 AM | Cars.com
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★★★★★ Bryan BurkhartZach the service tech got me in & out in no time. I went in with no appointment and he still took me in and gave me great service Hats off to the customer service I received. I will go back! | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Stan OrlowskiHad service done here today. Very pleased with the quality of service and the people in the service department. Thanks all! | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Jacqueline GrimesMy purchase experience was worry-free. Conner was quick to respond to my first chat message the night before we went into the dealership to test drive. And Randall was pleasantly nice as well. The vehicle was true to what was displayed online. Would certainly recommend family and friends to visit this AutoNation. | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ LaLa SigalaATTN OWNER is this how you expect your dealership to treat customers??? I would be high disappointed in the employees in the service department. After a disappointing first visit to service dept I left a 1 star review, after some months I tried to give them a 2nd chance - if they had they had better customer service and fixed the w | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Nicole VampyreI would give this a lower rating if I could. I thought the people here were truly sincere. Upon visiting and purchasing a vehicle stating multiple times about issues that were wrong with the vehicle prior to purchase. Anyone after I was told many of these things were fixed. I'd gone in multiple times more so than that. Probably 8 if | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ James NesbitRyan Lovin and Gino Bresolin are the best! Made purchasing our new car so easy and we couldn’t be happier! | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ phillip moreauGreat service. My service provider Chris was very attentive & updated me very often during the repairs. | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ glenn reidEvery detail from making the appointment to the Reminders about the appointment to the Courteous front office staff and a great mechanics Best of all, they honor their warranty and do amazing work! | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Jan Robinson1st time visit. Was very pleased with the service. Explained what was needed and the cost. Clean facilities will be going back for future service | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Tejesh NAvoid this place at any cost! Would give these people 0 stars if I could. The people here are disrespectful and they keep contacting me even after I told them I bought a car from elsewhere. | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Mike TAfte finding a Gladiator online, Salesman Kevin St Louis emailed me a buy worksheet with price and mileage of 16. When I arrived, the Gladiator had 3500. The salesman admitted knowing it was a demo. He then agreed to get another at same price, but when he handed me the new buyer worksheet, it was $1200 higher. I then talked to sales | Read Full Review10/11/2023 12:00:00 AM | Cars.com
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★★★★★ miketomlinAfte finding a Gladiator online, the salesman emailed me a buyer worksheet with a higher price and milage at 16. When I arrived at dealership, the vehicle had 3500 miles. The salesman admitted to it being a demo. I refused the purchase, so he said he would find an identical vehicle for same price. When he handed me the new buyer work | Read Full Review10/11/2023 12:00:00 AM | Cars.com
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★★★★★ miketomlinAfte finding a Gladiator online, the salesman emailed me a buyer worksheet with a higher price and milage at 16. When I arrived at dealership, the vehicle had 3500 miles. The salesman admitted to it being a demo. I refused the purchase, so he said he would find an identical vehicle for same price. When he handed me the new buyer work | Read Full Review10/11/2023 12:00:00 AM | DealerRater
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★★★★★ Barbara AdamsExcellent and prompt service. | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Elizabeth HolleyVery nice team of people. They were our front and transparent about pricing and the services I was getting. The waiting are was comfortable too. | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ K'wyn LawsonEveryone was super friendly and helpful! Kaden Walters was top notch and attentive to our needs. Very laidback and an easy going atmosphere. | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ alemayehu dejeneI came here for Company Recall and their service is good. | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ zeke EspejoGood experience buy a pre-owned car. Done quickly and painless. | Read Full Review10/8/2023 12:00:00 AM | Google
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★★★★★ TS YoderTheir large inventory of Jeeps first attracted me to go there. The showroom and cars surrounding the showroom were freshly washed and ready to be driven. Lexi was my salesperson. She had the Grand Cherokee that I had seen in their ad ready for me to see and she went over all the features of the vehicle. We discussed the advertised pr | Read Full Review10/8/2023 12:00:00 AM | DealerRater
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★★★★★ TS YoderTheir large inventory of Jeeps first attracted me to go there. The showroom and cars surrounding the showroom were freshly washed and ready to be driven. Lexi was my salesperson. She had the Grand Cherokee that I had seen in their ad ready for me to see and she went over all the features of the vehicle. We discussed the advertised pr | Read Full Review10/8/2023 12:00:00 AM | Cars.com
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★★★★★ Breanna SmithWonderful, caring staff. They always treat me with respect at every visit and couldn't be more helpful every time. | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Christein BanksGreat service, excellent experiences with the service department, they always go the extra mile. | Read Full Review10/6/2023 12:00:00 AM | Google
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★★★★★ Brian TischerThe Service Department is awesome! They went above and beyond addressing my needs! I wish I had purchased my vehicle at AutoNation instead of Clay Cooley whose service department is subpar! Thank you Michael W. for all you do at AutoNation Service Department! | Read Full Review10/6/2023 12:00:00 AM | Google
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★★★★★ Emily DavisIt’s a horrible experience when you’re overseas working with the military and you buy your college child a used car that within the first few days he has the car the battery had to be replaced and then less than 60 days later the car won’t work at all and the dealership could care less. We were told there was a certification check of | Read Full Review10/6/2023 12:00:00 AM | Google
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★★★★★ Barbara JacksonEffective and efficient. Return time for completion was on spot | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Diana ChavezAttended this Hyundai location for a tire replacement because my home one did not have any available appointments until two weeks out. Everyone was very professional and courteous. Even when I had to return due to a missing part they were able to squeeze me in as soon as possible. A very stressful situation, in the beginning, turned | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Susan OverbyGreat service! Very customer oriented. | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ LamarGreat walkthrough of the truck with all of the features. Great job offering finance options to close the deal. | Read Full Review10/5/2023 12:00:00 AM | Cars.com
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★★★★★ LamarGreat walkthrough of the truck with all of the features. Great job offering finance options to close the deal. | Read Full Review10/5/2023 12:00:00 AM | DealerRater
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★★★★★ S WoodThe service department leaves a lot to be desired. Waited a few weeks for an appointment. Then drop off my car and don't hear anything from them all week. Call to get an update on my car only to be told that they haven't even looked at the car. When I asked when they might get around to looking at my car, they said maybe next week or | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Carlos SilvaAlways a great experience every time I go there. I completely trust on those guys. Friendly and professional staff | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Bill WilliamsGreat service but scheduling service online was a terrible experience and I had to call in which was a much better way to schedule. Automated scheduler takes up too much time and unable to answer questions you have and directs you to call in anyway when it can’t answer your question | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ James Bohan-PittSuper service. Smooth sailing. In an out in 2 hours for a general service. Very happy compared to my experience with Huffines previously. | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ P VaughtWasted a day at the service department getting warranty repairs done. They sent us home because they said all of our warranty items had to be done on the same day and they didn’t have the part in stock for one of the three items. Could they not have done to the three? Frustrating to make arrangements to drop off the car and accomplis | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Jonel MUpdate: December 2021 we ended up paying out of pocket for the vandalism that happened by this dealership. We will never purchase another Hyundai just to avoid this service department. Update: July 9 2021 The manager, Eric, said he would pay for the damage to the amp and sound equipment but the company he sent us to couldn’t get bac | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Bob HillMade appointment on line and was followed up by e-mail and text message by the service advisor. Seamless process. | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Diego GarciaBest dealership experience I have ever had. Not only did they save my dream car for me but did everything in their power to give me a wonderful experience. Both Tony and Gino were wonderful as they gave me some amazing career advice on top of excellent customer service. I will definitely come back to AutoNation Hyndai North Richlands | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ coreyvera04Great customer service and very focused on making sure everything was handled very quickly. In and out very quickly. | Read Full Review10/2/2023 12:00:00 AM | DealerRater
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★★★★★ coreyvera04Great customer service and very focused on making sure everything was handled very quickly. In and out very quickly. | Read Full Review10/2/2023 12:00:00 AM | Cars.com
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★★★★★ Arturo HerreraService department is RUDE.. bad customer service ... will never go back | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Juan LopezIt was smooth and relatively quick process | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ Mr OkonGreat service Great agents. Zachary was my service representative and he made sure all my concerns were addressed and clarified. | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ Stephanie SellersZach in the service department provided excellent customer care and service! | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ James HintonIt is a very accommodating sales group. I think their process is a positive step away from the old school back and forth haggling that usually occurs at dealerships that are :"stuck in the past" | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Jennifer QuirinVery professional staff. I didn’t feel any sales pressure. I would recommend them to anyone looking to purchase a vehicle. Alex is very knowledgeable and great to work with. He didn’t waste my time with any unnecessary things. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Billy MitchellI bought a car, 2018 Lexus RX, from Jason Rudd, and he treated me very well. I am happy with my purchase. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ pam sandersZachary, our service representative, takes excellent care of us and our vehicle. He kept us in the loop on everything and walked us through the entire process. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Trenton “Trent” MooreYes, Jorge is absolutely stunning and amazing. He took care of my needs, quoted me properly, washed my car without even saying so, and even got me a Lyft to and from. Jorge is my new favorite. I will be back to see Jorge. | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ Rev HarveyYOU GUYS ARE GREAT FROM DAY 1. COURTESY EXCELLENT SERVICE COMMUNICATION. SO FAR RATED A 5 .THANKS | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ Jennifer MartinezJonathan was the best!!! Loved all of the personalized service! Everyone was so friendly and accommodating! | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ Kyler StrodeAsk for Jesus or Ryan if you can get them. Finance kinda sucked, “talking to the bank”. Spent combined 6 hours there. Jesus and Ryan made it manageable, I know that has nothing to do with the salesmen, just the finance department’s tactic of tiring you out so you sign at 12% interest. | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ JasohnThe service guys rock! Great dealership! | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Dwight McCulloughHad the best first time car buying experience. | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ sachithanandam devadossfriendly and fast service | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ RidingPrettyAutonation had the car I wanted at the deal I wanted and my sales person Hannah was amazing. She was with me through every step of the process and was a great communicator. I would visit Autonation again for my vehicle purchasing needs and ask for Hannah. | Read Full Review9/26/2023 12:00:00 AM | Cars.com
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★★★★★ RidingPrettyAutonation had the car I wanted at the deal I wanted and my sales person Hannah was amazing. She was with me through every step of the process and was a great communicator. I would visit Autonation again for my vehicle purchasing needs and ask for Hannah. | Read Full Review9/26/2023 12:00:00 AM | DealerRater
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★★★★★ S WoodThe service department leaves a lot to be desired. Waited a few weeks for an appointment. Then drop off my car and don't hear anything from them all week. Call to get an update on my car only to be told that they haven't even looked at the car. When I asked when they might get around to looking at my car, they said maybe next week or | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Carl MillerThe service department is horrible. Had to wait over 2 weeks to get an appointment and then the day prior to dropping it off they say be prepared for them to have it 7 - 14 to get it checked out and hopefully get it fixed. I was told I was going to get a loaner vehicle and it would be ready when I got here. Been here over 2 hours ju | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ jedros001They had the car I wanted and got my car with smooth sailing. The team was great at Autonation. I will go back in the near future again Thank you Autonation! | Read Full Review9/25/2023 12:00:00 AM | DealerRater
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★★★★★ jedros001They had the car I wanted and got my car with smooth sailing. The team was great at Autonation. I will go back in the near future again Thank you Autonation! | Read Full Review9/25/2023 12:00:00 AM | Cars.com
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★★★★★ Eric GordonGot a service appointment quickly and easily. They accommodated a couple of special requests, were efficient, quick, polite and thorough. Seem honest and knowledgeable. | Read Full Review9/24/2023 12:00:00 AM | Google
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★★★★★ Aaron DecouxAwesome service, quick and effective. Even washed my car! | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ Dixie BridgesJust purchased second vehicle from this dealer. Pleasure doing business with this dealer. Highly recommend ?? ?? | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ ashley nicholsonBest place to service your car! | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Colleen GarriganSalesman was professional, thorough and not pushy. He was patient, took time to explain everything to me and went beyond to make sure I got a vehicle I could afford. | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Dana ToddRecently purchased a new vehicle and very happy with the process and the vehicle. | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Laura WelshWent to AutoNation looking for a specific car (Mini Cooper Countryman). Worked with Jason Rudd as our salesperson. Great personality and went out of his way to make us feel welcome and ensure wr got everything we were looking for. Absolutely love the car!! | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ beardnathanielComplete check ?? of my vehicle and and text me a copy of the video. Excellent | Read Full Review9/22/2023 12:00:00 AM | Cars.com
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★★★★★ beardnathanielComplete check ?? of my vehicle and and text me a copy of the video. Excellent | Read Full Review9/22/2023 12:00:00 AM | DealerRater
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★★★★★ cheynnePurchased a used 22 Ram and was promised a full tank of gas which was not done,there was a half tank,also requested license plates be removed from trade in and front license plate bracket be put on the Ram while I was signing papers which was not done. Talked to Joe, who is used car coordinator,who told me I had to go to service myse | Read Full Review9/22/2023 12:00:00 AM | DealerRater
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★★★★★ cheynnePurchased a used 22 Ram and was promised a full tank of gas which was not done,there was a half tank,also requested license plates be removed from trade in and front license plate bracket be put on the Ram while I was signing papers which was not done. Talked to Joe, who is used car coordinator,who told me I had to go to service myse | Read Full Review9/22/2023 12:00:00 AM | Cars.com
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★★★★★ dslcrl 1991They are great at selling cars. But that's where it ends. Bought a brand new car from them recently and have had on going issues with faulty tires which they have not replaced, and pretend there is no issue with them. I have been in numerous times only to be told there is no issue. The car was even driven by a mechanic at discount t | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Austin PottinIt was a alright experience getting my first car. But when it comes to when the car is yours, they stop caring about the customer. I don't believe they truly inspect the car when they say they do, my brake fluid was below the minimum line after 2 weeks of me having it, and the low brake fluid light had came on. Also the pictures onli | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ raystewart721Easy check in and prompt service. Was in and out decent time frame. Will always go back. | Read Full Review9/21/2023 12:00:00 AM | Cars.com
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★★★★★ raystewart721Easy check in and prompt service. Was in and out decent time frame. Will always go back. | Read Full Review9/21/2023 12:00:00 AM | DealerRater
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★★★★★ W DavisGreat service team!! Outstanding customer service! Michael is an amazing person. | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ JAIRO ALBERTO OREJUELACompre una Hyundai Tucson 2017 y le añadi garantía por Autonation. El servicio de ventas es excelente y prestan muy buena atención. Luego de un tiempo empece a ver que el vehículo empezó a consumir aceite y lo lleve en abril de 2023 para que lo revisaran por la garantía. Me toco esperar mas de 45 días para que me dieran una cita para | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Tanya S.The service staff needs to better their customer service skills. I will be going to another dealership when I need service again. As far ask the sales staff and managers inside are Awesome I love the VIP Service they provided???? | Read Full Review9/18/2023 12:00:00 AM | DealerRater
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★★★★★ Tanya S.The service staff needs to better their customer service skills. I will be going to another dealership when I need service again. As far ask the sales staff and managers inside are Awesome I love the VIP Service they provided???? | Read Full Review9/18/2023 12:00:00 AM | Cars.com
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★★★★★ Braden WilsonConnor was absolutely amazing! I told him what I wanted, and he made it happen. Very relaxed and chill dealership while providing adequate customer service. Will definitely be back! | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ Sami Robe BaileyThe service department does a great job providing the service - always great experience. Zach is the best! | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ R GGreat customer service! Zach is so friendly and helpful! Definitely will take my car back again for sevice. | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ Debra BalchWas happy with the service. The customer service was excellent. My only concern was the length of time even though I was called but still was very happy with the service and outcome. Thank you. | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ Anastasia GarzaGreat team at Hyundai North Richland Hills!!!!! Very professional and incredibly helpful!! | Read Full Review9/16/2023 12:00:00 AM | Google
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★★★★★ Shlok ShahI had a great experience purchasing a car from this dealership. I was able to get a great deal thanks to Frankie, he understood my requirements, was patient to listen to me and went through all details in great depth. I will definitely come back here and recommend Frankie to my friends. | Read Full Review9/16/2023 12:00:00 AM | Google
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★★★★★ Perla SaldivarAshley had awesome customer service made process smooth. Communication was awesome as well no issues with Ashley!!! | Read Full Review9/16/2023 12:00:00 AM | Google
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★★★★★ Latambra HunterSeems like every time I go there it’s something. One time after o left from getting oil change. Was told fluids was top off. I check my car everytime after I leave my it was completely dry of antifreeze I went and filled it myself. This time I ask for windshield wipers. I get my car and turn wipers only one works the other one is ben | Read Full Review9/16/2023 12:00:00 AM | Google
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★★★★★ jimmy.durham4Kate answered all my questions up front before I even got to the dealership. The trade-in was fast and fair, and financing was quick and made sure they got me where I wanted to be on payment. Overall I am very happy with my experience and my new truck. | Read Full Review9/15/2023 12:00:00 AM | Cars.com
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★★★★★ GorgeousXgreat experience and everyone was amazing and easy to work with I would recommend this dealership to anyone who wants to buy a new car | Read Full Review9/15/2023 12:00:00 AM | Cars.com
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★★★★★ jimmy.durham4Kate answered all my questions up front before I even got to the dealership. The trade-in was fast and fair, and financing was quick and made sure they got me where I wanted to be on payment. Overall I am very happy with my experience and my new truck. | Read Full Review9/15/2023 12:00:00 AM | DealerRater
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★★★★★ BridneyThe process of buying a car here is too slow They have only one finance manager taking care of 80 customers at one time. You were sit in the lobby for 5 and 6 hours and end up having to come back the next day. I was able to leave with a vehicle And every day it was something different. ( bring this, bring that) I drove back and forth | Read Full Review9/14/2023 12:00:00 AM | DealerRater
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★★★★★ BridneyThe process of buying a car here is too slow They have only one finance manager taking care of 80 customers at one time. You were sit in the lobby for 5 and 6 hours and end up having to come back the next day. I was able to leave with a vehicle And every day it was something different. ( bring this, bring that) I drove back and forth | Read Full Review9/14/2023 12:00:00 AM | Cars.com
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★★★★★ Amy BloomHelpful and responsive sales team! My experience with this dealership has been great. Love my new 2024 Tucson | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Kyleigh PratherI had a great experience buying my car at Autonation Hyundai! | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Pat JacksonI returned from a trip, my vehicle had not been used for five days. My tire indicator show low PSI for the right rear tire. Added air, noticed small buddle. Called AutoNation Hyundai, asked for Jorge, he make sure a tire was available. Got me in and out in 45 minutes. Great service and products at AutoNation at Hyundai North Richland | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Richard BenderEveryone was very professional and very nice The car runs and drives like new | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Daryl CushenberyThese guys are busy and probably short handed so it’s hard to get an appointment. The service folks have always been pleasant, seemed to know what they were doing, and I always felt like I got a fair deal. Dealerships can be expensive and I do everything I can to do repairs myself but it’s nice to know when I can’t figure something o | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ Debbie HarrisWE HAD GONE TO SEVERAL DEALERSHIPS AND WERE UNSUCCESSFUL IN FINDING A RED HYUNDAI TUCSON LIKE I WANTED. WE WENT AUTONATION HYUNDAI AND CONNOR FOUND EXACTLY WHAT I WANTED. THEY ARE VERY PROFESSIONAL AND HELPFUL. I HIGHLY RECOMMEND AUTONATION. | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ Michael CowanI am very appreciative of the team at AutoNation. They worked our car in for a battery replacement when there were no appointments available. We would have missed important doctor appointments without their willingness to extend exceptional customer care. | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ Bubba HGreat staff. AJ is awesome. Trying to fix my truck.but I think I have a lemon. Not dealers fault. | Read Full Review9/12/2023 12:00:00 AM | Cars.com
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★★★★★ Bubba HGreat staff. AJ is awesome. Trying to fix my truck.but I think I have a lemon. Not dealers fault. | Read Full Review9/12/2023 12:00:00 AM | DealerRater
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★★★★★ Lance PattersonTroubleshot fluid leak as oil filter problem and then replaced battery | Read Full Review9/12/2023 12:00:00 AM | Cars.com
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★★★★★ Jaden ChapaCeleste was my sales rep and she really made my experience amazing. She was not pushy and listened to all of my concerns about my future purchase. At the end of my first visit, she did not push for me to sign the papers. Because of my experience with her, I came back and did sign the papers after a few days. I highly recommend Celest | Read Full Review9/11/2023 12:00:00 AM | Google
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★★★★★ avinash musleI am happy to write this review here. I got my first car in USA from autonation, I searched vehicles on different sites and also visited few showrooms as well never felt comfortable to buy any. I was bit less confident on buying vehicle this but one of my friend got vehicle with good deal and autonation and took me to autonation just | Read Full Review9/11/2023 12:00:00 AM | Google
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★★★★★ Ahmed ElzeenNice people , good dealer to go doing fast maintinance | Read Full Review9/11/2023 12:00:00 AM | Google
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★★★★★ andi1677The dealership handled my warranty issue very professionally. AJ was nice and called back right away if he wasn’t able to answer. It took longer than expected so they were able to put me in a loaner vehicle which helped out a lot. He also remembers my name which I love! | Read Full Review9/11/2023 12:00:00 AM | Cars.com
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★★★★★ mbullockMy experience with everyone was pleasant. Marcus and , St. Luis were very helpful and very informative about the vehicle I purchased. I am very pleased. I have recommended plenty of my friends to visit the Dealership. Thank you | Read Full Review9/11/2023 12:00:00 AM | Cars.com
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★★★★★ mbullockMy experience with everyone was pleasant. Marcus and , St. Luis were very helpful and very informative about the vehicle I purchased. I am very pleased. I have recommended plenty of my friends to visit the Dealership. Thank you | Read Full Review9/11/2023 12:00:00 AM | DealerRater
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★★★★★ andi1677The dealership handled my warranty issue very professionally. AJ was nice and called back right away if he wasn’t able to answer. It took longer than expected so they were able to put me in a loaner vehicle which helped out a lot. He also remembers my name which I love! | Read Full Review9/11/2023 12:00:00 AM | DealerRater
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★★★★★ Carlosv78840Daniel was awesome explaining everything in financing an warrantee coverages alexandria was great too very helpfull | Read Full Review9/11/2023 12:00:00 AM | DealerRater
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★★★★★ Carlosv78840Daniel was awesome explaining everything in financing an warrantee coverages alexandria was great too very helpfull | Read Full Review9/11/2023 12:00:00 AM | Cars.com
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★★★★★ Deepak SinghOur salesman, Brian, was very welcoming and helpful throughout our buying journey, explaining the features of the cars we saw and helped us get an amazing car. And Samantha helped us with financing for our new car. We loved our experience here, and would most certainly recommend this place due to our amazing experience. | Read Full Review9/10/2023 12:00:00 AM | Google
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★★★★★ Carolyn SmithIt was time for my vehicle's regular scheduled maintenance. I could not get a timely appointment that accommodated my work schedule. So I decided to just take it in one morning and wait it out. Much appreciation to Zak and the team there for working me in, and understanding that I would have to wait on it. He was very upfront in let | Read Full Review9/10/2023 12:00:00 AM | Google
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★★★★★ Michelle BejessieMy Elantra door handle needed fixed. I received a cancellation on my 3 wk appointment 15 min before the appointment time claiming systems were down. No answer when I tried to reschedule multiple times. Came in to schedule and they were extremely rude. They don't want to get you taken care of here. Parts tried to sell me a used part | Read Full Review9/10/2023 12:00:00 AM | Google
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★★★★★ GERALD BALLService manager Mike Winke checked me in and kept me advised throughout the time of check-in through check-out | Read Full Review9/9/2023 12:00:00 AM | Google
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★★★★★ Jorge LuisJorge in service did a great job on keeping me updated | Read Full Review9/9/2023 12:00:00 AM | Google
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★★★★★ Michael TiptonI had a good experience buying my Elantra. I would recommend Autonation Hyundai. | Read Full Review9/9/2023 12:00:00 AM | Google