Return to complete listing of Ram Brake Service Specialists In North Richland Hills

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Grapevine Dodge Chrysler Jeep

Grapevine Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (817) 756-7294 today to schedule your next appointment.

Our technicians at Grapevine Dodge Chrysler Jeep are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★ jessica galindo
    Have taken my vehicle in 3 different occasions for the same issue yet they keep saying everything is fine. Drove my vehicle to dealership no issues starting the vehicle . My vehicle not starting was not why I took in my vehicle. However they indicated they had to jump start my vehicle to move it. When appointment was made they told | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ James Bean
    | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Earnhardt
    Great experience w/ Cheyne Peck. No pushy sales and they were able to find a bank that beat the rate of my credit union, which was a pleasant surprise. Very happy with the transaction | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Daisy Serrano
    Amazing communication, kept me updated all the time. Explained very well the work that was done. Would definitely recommend friends and family to schedule an appointment. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Mr. Quick
    Just got my routine maintenance done on my Jeep this morning. The service was excellent, the people were friendly, and the job was well done. They even washed my Jeep! Definitely had a great experience and I recommend going to Grapevine Dodge Chrysler Jeep Ram for all your automotive needs. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Joye Bayuk
    Thank you Rich for a wonderful experience as always | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ asad ali
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Fischer
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Louis Szabo
    I had as usual a Great experience, contacted my service contact Dakota Robinson, brought my Jeep GCL in for service and he had my loaner car ready and I was on my way in minutes. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Anton Haliburton
    Service is consistently great here, always quality work and never pushy or trying to sell things you don’t need , really like this place | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Garcia
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Chris Thomas
    I was having trouble with my Jeep and they were able to get me fixed up in a timely manner. I would definitely bring my vehicle back here again for service | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Hannah B
    Got my new truck yesterday. Everyone was great. They got me approved and the exact vehicle I wanted for a great deal. Highly recommend. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ diane mcgee
    Terry was fantastic to work with! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ King Nothing
    Great experience, very knowledgeable and nice people. I don't trust my car with anyone else anymore and Heather Gantt always makes sure I'm taken care of | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★ Debora Marroquin
    DO NOT BUY A CAR FROM THIS DEALERSHIP. They do not stand behind the lemons they sell. I did the mistake of buying a used car from them about 5 months ago, and I’ve already had to take the car back 3-4 times because of issues that conveniently aren’t covered since the car was sold out of warranty. The extended warranty is covering s | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Lil Garrett
    Great experience! Would not go anywhere else. Need a great service advisor? Ask for Jennifer. You won't get any better. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Veronica Paige
    I had my car to another dealership 4 times. They could not find my issue. In 24 hours DCJ found it. The service was like a 5 star resort, from pulling up for start of service, to pulling away after. They were always in touch throughout the time having my vehicle. Although they are an hour or so from my home, it was definitely worth | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Casey Roebuck
    Really great team at this location. Kaden was very attentive and helpful with finding the right vehicle and Cheynne made the signing process real simple and easy. Awesome help here | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Michael Butler
    Great service and awesome service team ... | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Chad Parker
    Quick Great Service with a Smile | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Adelene Garcia
    Love Heather! She explains things so well so I can understand! She listens to all my concerns and is always professional. Will always choose heather to help me in the future! | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Don Timmons
    | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Cavazos
    | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Lynnette Gonzalez
    Took my Jeep there for recall work. Dakota provided excellent customer service and updates. Everyone at the facility was extremely nice. Definitely will use them in the future. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Arriaga
    Rich ( in the service department ) was great ! I work remote and had to been in office in Westlake the week that my check engine light came on. I live in East Texas ( 3 hrs away) so panic set in for me. I called on Tuesday and Rich told me To bring it in to be diagnosed. I did just that Tuesday evening ! Rich told me that he understo | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Buick
    The work was done efficiently, on time and everyone was extremely helpful. Totally recommend your service | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ ND 4LIFE
    I cannot say enough good things about the service department at Grapevine Dodge Chrysler Jeep Ram. From the moment I walked in, I was greeted with friendly and knowledgeable staff who were eager to assist me with my car troubles. The technicians were thorough in their inspection of my vehicle and quickly diagnosed the issue. They ex | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ David Groce
    Needed tires and an oil change. Called in the morning and Dakota got me in and out same day. I received excellent service at a fair price all at one stop. That’s hard to beat. And they even washed the car. | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Matt Palmer
    HeTher was great. Kept me in the loop and was in very professional. Highly recommend using Heather Gantt | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ G
    Grapevine Jeep- awesome. They are courteous, professional and get the job done. They go out of their way to make sure their clients have a great experience. The only issue I had is I was told my car had been washed, loomed great and was ready to go. It was dirty and there is a place on my back bumper where the paint is coming off li | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Kelli Coleman
    Jeep Grapevine - I recommend! Terry in the service dept. was in communication with me the entire time… and my car was actually repaired as I requested. Thank you! | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Stukey
    Great experience. Olick was amazing to work with. He was transparent, kind, funny and made my trip extremely pleasant. Will definitely be coming back! | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Sterlton Wenner
    Mr. Prado the mechanic took extra time to make sure my vehicle was taken care of and my concerns were addressed. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Chris Southerland
    I was very pleased with the turnaround of my vehicle and the care that they took with it. I ran over a screw in the parking lot before I left and my tire started going low so I pulled back around and they fixed it for me right away. Excellent service. You'll be seeing me again. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Reyna Hernandez
    Great place. Love the customer service experience. Will definitely continue to take my car for service here. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ William Baker
    Service department is first rate. Prompt professional service, good communication and follow-up after service is complete. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Zac Botone
    excellent service on my Ram 1500. have been a customer for 10 years. service department is second to none. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ RON SHELDON
    I am huge fan of their service and people who take care of you. They are prompt, keep you informed during the process and professional. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Drea Littlejohn
    I have gone to Don Davis in Arlington for at least 10.. I tried to get in this month and they pushed me out for 7 weeks. I absolutely did not have that experience with Grapevine Dodge. Josh and everyone there was fantastic. I was so worried about my car, but Josh was super helpful in explaining what my options are and kept me info | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Roger York
    Great service and very fair pricing. Honest dealers for a change. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Kelli Coleman
    After having a bad experience at another location I’m so happy with Grapevine. Terry was very helpful and kept me updated on my car. Thank you! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Lee Wise
    The best customer service I have ever experienced at any car dealership! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Topacio Garcia
    Great friendly team they helped soooo much and pushed the bank until we got what e wanted at a price we were comfortable with . Thank you grapevine dodge . We know where to go when ever we need a new car again!! | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Nick B
    Good, quick service. Easy to schedule. Richard the service advisor was great. I didn’t feel like I was being pressured to add anything other than what I asked them to do. Plan to continue all my service with Richard at this dealership. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Holly June
    Heather, you are a Queen! Thank you for being so great at your job! My car is running like new and I couldn’t be happier. So glad I drove it in from Austin when I could’ve found someone much closer to home. I’m forever grateful! | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Bland
    They’re awesome and they have great teamwork they’re nice. They make things happen and they put a smile on your face will come out of there. Happy they make sure it happen?? | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Tom Wagnon
    We had always bought and brought our vehicles here for service until recently we switched to a dealership closer to our house. We were very unimpressed with the level of service received from the other dealership so now we will only go to Grapevine DCJ. I did not have an appointment but they still got my Jeep in for an oil change qui | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Adel Sorial
    | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Connors
    I have had multiple instances of great customer service here where the service team went above and beyond what is needed to make the experience a great one. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★ Randy Graves
    Friendly, but just a little slow. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Tracy Abrams
    The staff are always so nice and the facility even during construction is clean and inviting. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Chris Hayes
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    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Alfonso Riera
    The service advisor Heather was fantastic! The service mechanic performed the service flawlessly and immediately! I've received service there twice and both times have been very impressed. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Jean VanSchaick
    Great service. Dakota listened to my concerns and helped with every one of them. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Monte Mitchell
    Great service and kindness! Everyone is so helpful! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Michael Arnao
    Great experience, professional, and high standard of quality. Nice vehicles, would recommend. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Thigpen
    Go out of my way to go to this dealership because they always take such amazing care of us! Could not recommend them enough!!!!! | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Jackson
    My service advisor was fantastic! She let me know my status on oil changes/tire rotations left on my package. Got me in & out in a little over an hour, and that included washing my ??! It was great! | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★ J Flux
    Horrible service. Told service department to change transmission oil and pan gasket. Did they do it no NO instead they ignored what I asked to do and did only a transmission flush $523.13 . I told them my pan gasket was leaking that is why I needed it change. Now I have Transmission fluid leaking on my driveway. These people are | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ ken galbreath
    Yes they were right there to meet me at my vehicle before I even shut it off, quick on the draw to get me taken care of,, Heather I was my service rep gave her 100% to get me taken care of, thank you for great service | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Brad Raburn
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    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Dave Holman
    The purchase of my new truck was stress free. The salesman showed me what I asked for and didn't use annoying upsale tactics on me. The finance team laid out options and let me make decisions without pushing me. Great staff! I felt like a person and not a sales target. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Dawn Martin
    Michelle was awesome! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Tom Carse
    My service advisor at GCJDR is Heather. She is wonderful! Super efficient and a genuine pleasure to deal with. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Scott T
    Everyone I dealt with was courteous and professional! Thank you! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Katiana Dueñas D
    Excelente atención | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Jenny Newton
    Maddie was my representative there for my service. She was friendly. Efficient got everything taken care of me quicker than I expected. Great job job! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Doug Mac
    Excellent service as always. Super people all around. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ JT S.
    The service department is fantastic. They have a friendly staff, quick service and a comfortable waiting area where you can work while you wait. Highly recommend. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★ Buzz Kyler
    DO NOT GO HERE!! The service department tried to scam $9,000 out of me for AC warranty work. The Warranty people saw there was no need for replacing the head gasket or AC compressor. Grapevine charged me $245 diagnostic fee. I took my car to a reliable repair shop. All I needed was a boost of freon. Come to find out, the scam is to | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★ Elisa Le Masson
    I bought my car in December, and since last month they have been calling me millions of times and sending me constant text messages saying that they had a really good deal for me that they wanted to buy my car at an above market price so I can get another one , after a lot of insistence I decided to go there to see their offer, when | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★ June Guy
    Funny thing, asked the price less tt&l. They shot me a price and witth tt&l they acted like I was trying to steal the vehicle. The price was their offer. Not mine.... yet when the deal was done added thousands of dollars to the PRICE they quoted. Dishonest and misleading false advertising. You can do better.... but not with my $$$$$ | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★ Matthew choi
    | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★ Chad Wilkinson
    I would not come here. I have had my truck serviced here for about 4 years. This time I came in and they quoted me for a cabin air filter replacement. My truck does not have a cabin air filter. I can’t trust anything they tell me. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Ricky Dorsey
    I recently purchased a new truck from Jacob and the staff at Grapevine CDJR and I couldn't be happier with the service I received. From the moment I walked in, I was greeted with friendly and knowledgeable staff who were eager to help me find the perfect truck for my needs. Jacob was extremely helpful and patient, answering all of my | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Steve Biersdorfer
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Pilar Villanueva
    Really appreciate how they helped me with my vehicle, Rich is awesome person and good advisor, nice service and always they keep me on touch with the labor. | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Cathy Edley
    Wonderful experience at Grapevine CDJ. Salesperson Kaden and Jeremiah, Sales Manager Jimmy as well as Jay in Finance were great helps to us with our new truck purchase. We were in from out of state visiting family and they made the whole purchase quick and easy. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Chapa
    Very respectful, no complaints thanks. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Juan Ozuna
    My family and I drove 4hrs from San Angelo and were not disappointed. I purchased a Grand Wagoneer from Michelle. The management were not pushy and very transparent with numbers. I highly recommend. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Dee Dee Ashmore
    Grapevine Dodge is the best dealership, hands down. Always great service with a great team of service reps. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Peach
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ David Helms
    Fast, thorough and friendly. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ James
    58 year old, Been buying cars my whole life. Cheyne gave me the best car buying experience so far. No B.S., straight, to the point, fair price on trade in, no underhanded pricing. In my opinion, best Jeep dealership in DFW. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Dora Coronado
    I love this dealership. They are professional, courteous and efficient. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Mary Brown
    The service manager Terry took extra care to ensure my vehicle would be serviced and returned the same day Highly recommended | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Clifford Baumgardner
    The staff here is extremely friendly and professional. I would recommend this dealer to everyone. Truck looks great in the driveway! Thanks AG! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Tonya A
    Anytime Dakota is involved he helps make my service go smooth and he is kind and professional and real! Thank you Dakota and the technicians behind the scenes. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Lopez
    Associates are always after the best interests in needs of repair or maintenance to your vehicle in bery professional manner | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Charles Wooldridge
    Dakota was excellent in customer service | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ David Powell
    Loving the great servce here!! | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Brian Sanford
    Michelle was phenomenal to work with probably the best car sales person I have ever worked with | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Danielle Sanford
    Michelle went above and beyond and made things happen. She was very well educated and super respectful. Jay made sure everything at signing was explained and so helpful. Went in the next day and felt very welcome thank you for the experience. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ fahim z
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Ana Maka
    1st of their customer service was 10/10. And then their service is another 10/10 because it was completed on their projected time. I went in for a full service and also to check on my brake. They keep me updated on the status while I wait at the waiting area drink my free coffee ??. I would recommend them to anyone ???????? | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★ Skrilla GGG
    Black guy with dreads at part department was unprofessional, didn’t even try to help cause I didn’t have a vin number talking bout “that’s just guessing” | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ james heiselmeyer
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Eric Gonzales
    Heather Gant took good care of me in the service department 10/10 | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ David Dryer
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Harris
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    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Kerry Hicke
    I really appreciate the constant communication/updates on my vehicle my service advisor (Rick) gave me at Grapevine Jeep. I also appreciate that they still vacuumed and washed my car regardless of all the rain we've had. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Bonnie Taylor
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Davis
    Kaden Walters was amazing and the whole management staff went out of their way for me. Definitely recommend. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Frank Williams
    Great service. I'm from Illinois and I was amazed with the work the team does over there. John was amazing. I came there asking for a certain part, he then quickly took a look at my vehicle and suggested the correct part I was looking for. Then proceeded to fix the problem within a couple of hours. Grapevine, great job. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Brass Coup
    Great experience at the service department. Great folks to work with, Joshua is the best! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ vgl3
    Thank you all for your outstanding customer service and support. Special Thanks to my Service Rep Heather, for her effective communication, knowledge, and helping me resolve the issues with my vehicle! | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Ken Inhoff
    I had an oil change set up on Friday with G rapevine Dodge Chrysler Jeep RAM. But they squeezed me in early on Thursday afternoon during the thunderstorms when I had some more time. Quick, easy, and effective. Love it when a plan comes together. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★ Philip Sain
    | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Diana Laws
    Needed to get my vehicle serviced in the midst of graduation season and family coming into town, there was also a recall on my vehicle. I dropped my truck off at 7am, explained to my situation to my assigned service rep, Joshua. He told me he would do his best, and he did just that. My vehicle was returned same day as not to disrupt | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Graziela Siqueira
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Acquanetta Coleman
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Curtis Fortner jr
    The overall experience was very good! It was a pleasure to work with Adrian! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Toriae Sims
    | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★ Duke Tran
    Received a call from a customer rep about selling my car. At first, I was hesitant to drive an hour away because we had a long day from going to different dealerships to maximize our trade-in offer. But the rep appeared to be honest and sincere about matching my expected appraisal. I told him to expect me coming to get my car apprais | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Jay
    Maddie in the service department was amazing, i came in freaking out about my car and she was so calmed and walked me through everything I needed to know step-by-step to really relax me on my vehicle getting serviced for the next few days. She kept in contact with me every few days keeping me updated! I appreciate her she was truly a | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★ Jon Jacobson
    Bait and switch. | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★ Jeff Payne
    Offered to buy a jeep today at the listed price on their website, and no it’s not a typo, there’s 2 jeeps on their dealer lot available, but for $8k more than listed online. Asked them to provide the discounts as shown. Total gimmick and prime example of why people hate car dealerships. I wouldn’t waste my time or money here with a d | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Erin Meharg
    Great team you have there. | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Luckett
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★ MICAH
    You will not win 2500 in their give away. If you show up they’ll give you ear buds because that’s really what your winning number is IF they even have the ear buds. What the heck kind of advertising is this. | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Kev Juliano
    Michelle got us an amazing deal and helped us tremendously. Best sales woman ever! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ James Mullins
    I brought my 2020 Grand Cherokee here after going to the dealership in Frisco. The quality of service here was 100% better. My service advisor, Heather, is truly 1st class. She understands how important communication is, and she is a consummate professional. I had two warranty claims and a handful of maintenance done this visit. It's | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ David DeCoeur
    Scam Alert. Go anywhere else. Expect the opposite of what you are promised. Bolt!! Alaska drive-away customer shopping the Dallas area for a new 3500 diesel. I focused on dealers near the airport and found Grapevine was next door. I requested and received an out the door price via text. Wade, the person described as the general man | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★ Marty Carter
    | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Sardo
    Excellent experience here at Grapevine CDRJ, Very professional and and knowledgeable staff. They have a huge inventory and everything your looking for! | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Ligoci
    Sharing my outstanding service here at Grapevine CDJR. Professional service and sales department. They treat everyone great and we feel right at home when we come here! Thank you Grapevine! | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Tom Carse
    Ask for Abraham if you are looking for a new Jeep! | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Morgan
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ Celina Casillas
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ Kodi Raisor
    Scam alert: I recently purchased a vehicle from this dealership and after doing my own research, I can tell you all just how deceitful and dishonest this dealership was. As others have mentioned, they do not fully honor their online advertised pricing, rather place them behind a commonly known tactic called bait and switch (blocked p | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ Money mike Lift king
    They scammed me I’m going to report them to attorney General and the BBB TXdmv for false advertisement wasted my time and money I called up there and they said come get your money $2500 for sure. Not a nice thing to do when most Americans are struggling. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ danielle p
    | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Henry Stroup
    I recently had the pleasure of working with Aaron from the parts department at Grapevine Dodge Jeep Ram, and I could not be more impressed with the exceptional service he provided. I needed a front license plate bracket for my 2022 Jeep Grand Cherokee, which we purchased from a different dealer out of state where a front plate is not | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Rosas
    Great service and awesome front desk personnel! | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★ Anna Thomas
    Absolute scammers. I literally just got out of the hospital from trying to unalive myself and I got this letter in the mail that said I won $2,500 and I was like wow. I’m meant to be here. Gods showing me that I am. And these scammers were like here’s $15 ear buds. Now I feel completely hopeless again. They should really think about | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★ Money mike Lift king
    They scammed me I’m going to report them if I get attorney General for false advertisement wasted my time and money I called up there and they said come get your price for sure. Not a nice thing to do when most Americans are struggling. If I get enough thumbs up I will leave an email where everybody can send me their information and | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★ Sonny Holmes
    This is the worst dealership ever. Bait and switch at its finest don’t go here | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★ Stephanie Carr
    Grapevine Dodge Chrysler Jeep Ram dealership is dishonest and scams customers into providing information to the company. The company used false advertising and lied about giveaways. This shows that the company does not care about the best interests of their customers and is all about a cheap draw to get individuals to visit their dea | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ MrMase12
    Didn't get a wrangler today but will be getting one from this dealer soon. Phillip was very helpful. Waiting until years end or until the little is front facing in the seat | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Bill Miller
    Amazing group of people to work with | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Robert Merryfield
    What a great experience everyone was very helpful | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ David Aldridge
    Friendly and fast service. Thank you Richard Hoch! | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Joel Alvarado
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ josh kent
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Don Allen
    Terry with the Service Team was outstanding. He provided great service and updates throughout the entire process. I highly recommend working with Terry. Awesome job Terry! | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Marcus Wair
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Darren Baker
    Good | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Paul Gerber
    Heather was awesome and I don't mean for that to be hyperbole. She was honest about what I should expect in terms of turnaround time, while also getting to work immediately in an effort to expedite my request because I was in a tight spot. She was thorough in her communication and kept me aware at all times. I am very appreciative an | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ David Van noy
    Grapevine Dodge made it so easy to purchase my new Jeep Wrangler. They were all so professional and Brandon went the extra mile to make this one of the best car buying experiences I have ever had!! | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ chuck russ
    Had a great experience at GDCJ recently, took my Dodge Ram 1500 in for oil change and tire rotation. MADDIE King my service advisor had me in and out in 30 minutes. Really appreciate that!! | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Robert Roberts
    Great service at a reasonable price! | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ blake smith
    | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Keith Cooper
    Every time is always the same… EXCELLENT! | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Garry and Shelly Hodges
    Great service | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Porschea Shed
    Kaden is a great Sales Associate. He did not stop until my deal was done and I was happy with the outcome! That is how Customer Service is supposed to be! I was very satisfied with my vehicle and I appreciate the service that I was given! 5 stars for sure ?? Thank you Jimmy and Jay as well you guys are all awesome! | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Lee
    | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Ron Allen
    Great service, great communication. | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Aj_ 24
    I had such a non stressful experience with Michelle and would recommend her to all first time car buyers and much more.Being a first time car buyer really made me nervous as I only knew what I saw from TikTok lol but Michelle walked me through the whole process and was able to help me with the price and work with my budget.I went to | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Ana Ramirez
    | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ vanessa Williams
    Joshua was an awesome person to work with and respond very quickly to my question. | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Dava Gochette
    I had an amazing experience from Rico and Jay (finance manager) and everyone who assisted throughout the process! I purchased a 23’ Hyundai Elantra and I absolutely LOVE my new car . The process didn’t take long at all. Best experience I’ve ever had! | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Rick McLellan
    | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Vince Roberts
    The best communication in years I've had there, I also didn't think I would like appointments but it was great. I was in and out. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Azucena Ortiz
    I’m very pleased with the service. Richard is very professional and pleasant. Service time was very quick | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ ND 4LIFE
    ?????????? I recently had the pleasure of visiting the Grapevine Dodge and Jeep Service Department for a routine recall inspection and service on my beloved Jeep Grand Cherokee. To say that they exceeded my expectations would be an understatement! From the moment I stepped into their state-of-the-art facility, I was greeted by a team of f | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Louis Szabo
    I called my service writer Dakota Robinson, and he took great care of me, scheduled my vehicle in and stayed in communication with me until it was completed. The Technician Josh Reynolds is the greatest! Great work and always does the job correctly and I’m OCD. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Taylor Williams
    Great Service! Heather provided me with the utmost customer service experience! Great asset to any team! | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Richard Quintero
    Randy was a pleasure to work with, fantastic sales associate. Friendly and very helpful each time I talked to him. Made the process easy on my part. No sitting in the dealership for hour on my part. Straight forward pricing with no surprises. The finance dept was great as well. Awesome experience and if I get a dodge or jeep vehicl | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Colette Chase
    Heather was awesome! She provided professional quality service! Grapevine dodge is very lucky to have her as part of their service dept team. Thank you Heather! | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Robert Morin
    Rico provided excellent customer service, he was very informative, and we will be happy to refer customers over to him. | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Danny Maynard
    Great experience at Grapevine Dodge Chrysler Jeep. Rico, in sales, was fabulous... attention to detail, follow ups (but not overbearing) and patient. Very knowledgeable. Would use them again | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Esteban Larranaga
    Excellent service! | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Martin
    Nick Martin and his team were very kind and helpful. Just leased a 2024 Jeep Wrangler. Thank you for all the help! | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Joe O
    I had a 10:30 appointment and actually got there 2 hours early. I was taken care of as soon as I drove in. I told them I had to get back to work and told them how far I had to go. I was out of there in just under one hour. I live 45 minutes to an hour away and I do not mind driving the distance to bring my jeeps to them. | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Antoine Crosby
    Dakota in the service department was GREAT!! No issues whatsoever. He even threw in a little treat and washed our company vehicle. | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★ Ivory
    If I could leave 0 stars I would! This place is a JOKE. They thrive off hate & allow bullying of employees.. Also believe small children having seizure's is an excuse to not come to work and will fire you for it ! Please do not work here or even give your business to people like this! We need more kindness in this world.. shame on yo | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★ Brandon Smith
    I worked at this place for 4months and was continuously harassed and bullied by a team lead of mine, now 4months later i was terminated, and my sister and friend left reviews and i received a call saying that i would be sued if the reviews weren't taken down. ?? have fun sueing me for my 1st amendment right ????, i highly recommend not | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ 1fly
    Terry was great and was very friendly | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Burton
    Rich is a great service advisor. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Hanna Tayara
    Abraham was the sole reason I bought a car at Grapevine Dodge. I had visited several other dealerships prior only to be extremely disappointed. I knew exactly what I wanted in a car and I gave Abraham a near impossible challenge to find a car that had everything I wanted in it. Abraham went above and beyond, not only did he find the | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★ Derek Thorn
    DO NOT BUY FROM THIS DEALERSHIP! PRICES ONLINE ARE NOT THE PRICE ONCE YOU GO IN. STAY FAR AWAY FROM THIS DEALERSHIP. THEY DO NOT HONOR TRADE IN VALUE ONCE THE DEAL IS FINALIZING. | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Salim Saba
    Thanks to Dakota for taking care of the service as expected! | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★ David DeCoeur
    Scam Alert. Go anywhere else. Expect the opposite of what you are promised. Bolt!! Alaska drive-away customer shopping the Dallas area for a new 3500 diesel. I focused on dealers near the airport and found Grapevine was next door. I requested and received an out the door price via text. Wade, the person described as the general man | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Carl Holveck
    | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ K Ali
    John really did a really good job and had a great attitude at the same time | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Miriam Ramirez
    Great service, nice and friendly atmosphere, will definitely come back and recommend it to anyone ask for Adrian García | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Brian Hawthorne
    Great service | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Angel
    I had a wonderful and hassle free experience with my man AG, a great respectable Hispanic man by the way. He treated me fair & with respect the moment I got to the facility. I would highly recommend this place to anyone looking to get their credit score up & buying a verified/certified Dodge/Jeep/Chrysler or whatever car you’re looki | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Haris Tareen
    Excellent experience, glad I got to work with Dakota. | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ ken galbreath
    Always courtesy take care of all my needs , service writer is always keeping me informed about my service. Great job guys | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Kristi Brown
    It was a great customer experience to work with Heather and Hannah in the service department. They thoroughly communicated all details of my repair work | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Bob Perkins
    Very pleasant experience. Communicated well and truck was ready as promised | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ D Grams
    I have to say Grapevine Dodge/Jeep is where you need to go for service. They get you in & out & Dakota was very helpful and took care of all my needs!! | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Priyanka Chaudhry
    My go to place for Chrysler. Heather is just amazing and always very prompt in her response. | Read Full Review
    4/14/2024 12:00:00 AM | Google
  • ★★★★★ Brooke Napier
    My service advisor Heather was very kind and professional! She was able to assist me with an issue that has been Ignored by my previous Jeep dealership for the last two years. Overall wonderful experience! | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★ Robert R
    Service at the Parts department is terrible. Clerk had an attitude as soon as I walked in. | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Erik Slaughter
    I needed a new Jeep and I got one! The process was very smooth! Kaden was the lead sales person. He was very Knowledgable and answered all of my questions. I could not be happier with my experience! | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Jason Risley
    Very professional service department. They handled an important safety recall quickly and communicated very well in the process. I couldn’t be more satisfied with the experience. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Sheryl Baker
    | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★ cassidy green
    This dealership is a complete joke. We went in to purchase a brand new Rubicon, cash.. We had an offer for $1,000 off a new Jeep from Jeep itself and the manager, Shane Peck, told us its not valid. He then zoomed in to a generalized fine print that had nothing to do with the offer to tell us it wasn't valid. While we were looking on | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ SaintNick71
    Express Lane oil change was under one hour. Everything seems to have been done properly. | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★ Charles Maddox
    Service department is shady and incompetent, don't take your car here. Took my vehicle in to diagnose an electrical issue and they took my old battery and swapped it with a factory Dodge battery. They never gave me back my original battery which was still under warranty and the Dodge battery is dead and out of warranty. So I had to | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Gayle Wollard
    This was my first experience going to the service department for my 2022 Jeep oil change. I had the pleasure of being assisted by Joshua. He was very pleasant and helpful. The waiting area was extremely clean, as were the bathrooms. The young lady taking care of the coffee bar visited twice while I was there. And, the complementary c | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Monsivais
    The people are great there. I will not take my jeep any place else! Thank you, Terry, for all your help. You have been wonderful every time I come in!! | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ James Pierce
    Good people, fixing all Minor issues | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ Nate Eubanks
    I have dealt with Grapevine Jeep fie a number of years and have not had a bad experience. Service advisor, Dakota, has always given great service for my vehicle. I highly recommend Grapevine Dodge Jeep. | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ Felecia Sherman (Fee)
    Heather was great! She kept us informed every step of the way, provided great recommendations, and was extremely knowledgeable | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ Gary Briscoe
    Always Doing A Great Job!!! | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Derrick Spence
    Terry is a great Service Advisor. I always request him when I go to get my Jeep serviced when in Grapevine. | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Alfonso Riera
    My service advisor Rich and the entire service team did a great job with my vehicle. Customer service is outstanding. Rich kept me constantly updated and helped me with my warranty claim. Very professional, knowledgeable, and respectful. This is my new go to for service and maintenance. Keep up the great work! It is truly appreciated | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Panuthos
    The service advisor was great. The issue was fixed quickly, drop off and pickup were quick! | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Erik Cooper
    The folks at Grapevine CDJR do a great job, and I always enjoy working with Rich! | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Mcarthur Bartlett
    | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Jen Prince
    Service department was top notch. Heather went above and beyond to get my car in and out quickly. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Mark UNZICKER
    Service done in a timely manner. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ gamingwithKevin !
    It was a great experience | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Cuthbert
    Rich was extremely helpful and courteous. Would highly recommend him as your service advisor. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ D
    Outstanding recent service from Grapevine Dodge Jeep. Service advisor's name was Terrie. Very nice man - excellent service. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Toriae Sims
    Everyone is always friendly and they keep you well informed about your vehicle. Their prices aren't bad either. | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Rick Smith
    Heather knocked it out of the park on customer service! Consistent communication and timely service. | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Gary White
    | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Tom Burns
    Quick service | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Craig Blackwell
    Heather was helpful in bringing to a close, what was made a tooth pulling experience by a previous dealer. You guys succeeded where Don Davis failed.Thank you. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ joyce sherman
    Terry my advisor always takes great care of my jeep. | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Shan Jones
    The young lady Ms. Michelle was amazingly helpful and very positive and thoughtful and has much experience at her job and treats you like family as well going above and beyond to make sure you leave satisfied and with a smile on your face | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Joei Clyburn
    | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Mike Lloyd
    Always a pleasure | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Heather Campbell
    Rich is always there to answer any questions and get me in and out as quick as possible. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Sheena Jones
    The absolute best experience of car shopping I ever had!!! The entire staff was amazing, but Ms. Michelle my salesperson left a great impression on my heart!! She has a heart of gold and genuinely loves her career, and for that I am grateful that God lead me to her!!!! Thank all of you so much!!! | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Chris diamond
    Best place to buy a car very friendly staff. In excellent customer service | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★ brandi hunter
    Nick was great. Very knowledgeable and very helpful. I felt like he was taking care of me and not taking advantage. He answered all my questions and didnt mind explaining anything. I love my 2020 jeep wrangler unlimited sports edition. I have wanted a jeep since i was a teenager, and nick and the team made it happen. Thank you so muc | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Gary Cota
    Heather was great!! | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Cody Halcom
    | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★ G R Yielding
    Sales, Service, Warranty all a lie! Save yourself grief, time and money and shop elsewhere! It’s a front. They $ervice you with $ale$ in mind then it’s game over. You become a thing of the past, out of sight and out of mind, sorry Charlie, next victim… I paid for my JEEP in Ca$h. They installed a faulty gps tracker that I had to hav | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Nehemiah Franklin
    Although I do miss my man Dakota, my new service advisor. Miss Heather was a joy to work with. She was spot on thank you guys very much some kind of way you always seem to find competent people good job, Hi, five each other | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ P. M.
    Michele, was professional and has a great future in the business as a relationship builder. The Grapevine, TX location she works at made my buying process a breeze. Im enjoying my new Series III Wagoneer. I would certainly recommend her to friends and family. | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Bourgeois
    Rich in the service dept is always so helpful,knowleable and great to deal with. | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Thuy Eldridge
    | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Mysty Durham
    I had my car serviced at this dealership and they were absolutely the best. Joshua kept me informed of the progress and he treated me like I mattered. Yes I would return for any services needed . Thanks Joshua. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★ D&G Yield
    It’s a front. They $ervice you with $ale$ in mind then it’s game over. You become a thing of the past, out of sight and out of mind, sorry Charlie, next victim… I paid for my JEEP in Ca$h. They installed a faulty gps tracker that I had to have removed out of town at another DCJR dealer who charged me $200+ to remove said faulty track | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Josh Coburn
    Did a great job servicing my Ram. | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Chad Parker
    Rich in service communicated perfectly and for my repairs done sooner than I expected. | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Charles Hutson
    Rich in service is great!! | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Martinez
    | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Jackson
    Over the years, GDCJ has taken care of me & the 3 vehicles that I've purchased from them with quality and respect especially since I'm a single female. Thanks for that! | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Pablo Brito
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Jackson
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Pablo Brito
    They are a great dealership, I want to thanks Juan Cabrera from sales he is a great person explain us everything and he wasn’t pushy, they really work with all types of credits. Highly recommended | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Desmond Benton
    Grapevine Dodge team work excellent hard to help get the deal done. Great job. | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Greg Johnson
    Very professional staff at this location. Efficient check in with the service advisor and updates regarding the status of the vehicle while in the service area. Pretty impressive! | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Shana Wright
    | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Greg Johnson
    | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★ John Ross
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Scott Rowe
    Great service | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★ John Ross
    If you have options to go elsewhere, I would. Bought a brand new truck and within 200 miles, same day. Check Engine light came on. Not the dealers fault, but the service after the sell is terrible. Could never provide tracking info on parts they said they ordered. Oddly they’d keep saying parts show coming in tomorrow, but no trackin | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Sally Varela
    Junior was very informative and attentive and I am very satisfied with the service. Thank you! | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Trent Handy
    Grapevine Jeep listened to my concerns, diagnosed the problem and solved it quickly. | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★ brandi hunter
    Nick was great. Very knowledgeable and very helpful. I felt like he was taking care of me and not taking advantage. He answered all my questions and didnt mind explaining anything. I love my 2020 jeep wrangler unlimited sports edition. I have wanted a jeep since i was a teenager, and nick and the team made it happen. Thank you so muc | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★ Bikram Baniya
    Went to purchase used Kia sorento 2019 for listed price $18,000, my trade in had -ve equity of $1500 but they ended up charging me $28,000 and didn't even disclose any numbers until I signed it even though I requested so many times. I felt like I was robbed. Should have walked away. | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Shane Donohue
    They fixed everything i brought it in for. Did a great job. Pretty fast as well. Thanks Grapevine Dodge. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Charlie Greene
    I had been going to another Ram dealer but got tired of the poor service and no follow-up. I worked with Junior and was completely satisfied. Great customer service, he listened to and addressed my concerns. Thank you. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ brandi hunter
    Nick was great. Very knowledgeable and very helpful. I felt like he was taking care of me and not taking advantage. He answered all my questions and didnt mind explaining anything. I love my 2020 jeep wrangler unlimited sports edition. I have wanted a jeep since i was a teenager, and nick and the team made it happen. Thank you so muc | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ B. M.
    I have purchased two Jeeps from Grapevine Dodge Very Pleased with Dealership and Service Department | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Matherson
    Quick same day service | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ TRACY SNEED
    Cheyne and Kaden were nothing short of amazing. Super professional and very funny. They were amazing. They made the whole process quick and to the point. I will definitely be sending people their way!! | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ bigtrucker021
    Went in to this dealership to take a look around at what vehicles they had was interested in a dodge ram pick up truck did a test drive and I was very interested in getting this truck salesperson was very helpful in getting this deal done for me everyone was very friendly glad I stopped by and was able to get me a new pickup truck I | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Debbie J
    I was pleasantly surprised with dealing with this dealership. Everyone was very upfront and open with information. Customer service is excellent! I am very happy with the overall experience. | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Don Allen
    As usual, I was extremely impressed by Terry and all the crew with a job well done. I will always use Grapevine CDJR as my favorite dealership. | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Shane Donohue
    Fantastic experience from start to finish. They were able to find the car my wife wanted and the entire process was pretty smooth. Could not be more happy. Entire staff knocked it out of the park. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Salim Saba
    thank you Heather on a great oil change service! | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ 1fly
    Junior was awesome | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Stacie Allen
    Richard went above and beyond to get my car in and out of service quickly. My mother has been going through chemotherapy and is about to go through surgery, I had an unexpected issue with the Jeep at a time when I really needed to leave town. Richard was sensitive to my situation and made sure I was on the road the day I needed to le | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Rico Rods
    Great experience with Dakota , great service advisor , | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★ Kevin
    | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Piñon
    Muy amables el personal de grapevine dodge | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Andres Felipe Peralta Buitrago
    | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Quincy Hobbs
    The experience was great customer service was a 10 no other place like it | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Adam Dyer
    Really nice working with these guys! I took my Jeep in for a washer fluid issue and they repaired my car for free, since it was a small issue. They also washed my car!! Joshua Southland was amazing! Everyone that I interacted with was so helpful and nice!!! Customer for life!!! Thanks so much!! | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ David Finch
    This is the only place I take my vehicles for service | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★ Nicholas Scalisi
    POOR Communication and poor attitude/bait and switch-just like every other scamming Dealer. I inquired about a used 3500 Ram diesel through the Autotrader website last Monday. The truck I wanted was still in stock. I did the online trade appraisal on Grapevine Dodge website and it gave me a number, 3 days later then a "Manager" said | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Todd Bargy
    Rich is a very professional customer caring manager who takes care of your every need | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ George Sánchez
    Walking around the dealership on a cold Texas evening, my girl was cold because she forgot her jacket. Lucky Joey offered his jacket so I could stay warm! He was very helpful and super patient with us about our decisiveness. Great team, awesome atmosphere. I would only say the air needed more Dell and less Cheyenne | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Keith Washington
    Only dealership I have dealt with since purchasing my vehicle from them in 2020. Love these guys! | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Herrera
    Great service !!! | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Michael Holbert
    Great easy to deal with and responsive when you have questions | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Sonya Davis
    Mr Terry is awesome and professional,he knows how to troubleshoot and get me in for my appointments | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Louis Szabo
    I called and spoke with Service adviser Dakota Robinson and set up an appointment that same day and was taken care of immediately. | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ pocovista
    I have bought several cars here and they do all our repairs. I wouldn't go anywhere else. They have always been fair and very helpful! | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ clay carvalho
    | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ Latice Herron
    The staff was excellent in assisting me with trading in my Jeep wrangler | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ ang lilly
    Thank you to Derrick and Jimmy for getting me into my dream car. You guys never pressured us and the process went easier than expected. I appreciate your professionalism, guys! | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Heather Smith
    A carless lady hit and totalled my PAID OFF truck so I was placed in the situation of having to purchase a new truck when I really didnt want to. After shopping around online for a week or two I came across the Ram truck I liked at Grapevine Dodge for less than I had seen at other dealerships. Distraught by the idea of having to deal | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Hayden Clark
    My salesman Abraham was very informative of the vehicles he was showing me. He was also able to get my trade valued at a number that I felt comfortable with. Very appreciative for the team over at Grapevine. By far one of my best car purchasing experiences ever | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Nikki E
    | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ The Alders Team
    We were very pleased with the service department. Rich was very informative! | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Daija Peterson
    John Verhine was wonderful! | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Buffington
    Always have great service! | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Taso Kinnas
    I needed to get my truck repaired. Rich in the service department was great with communication and addressing all of concerns and questions. I would recommend taking you vehicles to get serviced here. | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Hong Lu
    | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Cathy Davis
    They always do a great job taking care of my vehicle. | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Dave White
    Terry was great Got me in quickly Oversaw the work being done Kept me informed every step of the way Thanks Terry You rock | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Todd Stoner
    | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Todd Williams
    Yes Derrick my sales rep was a great person and very kind and small world we knew a lot of the same people and he was great all around and did not pressure me at all in any way like other sales people have so I loved working with him and I know if I have to buy another car in the future Derrick will be the first person I reach out to | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ mike Kiker
    | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ jason lewis
    Always great customer service, really appreciate it! | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ JT S.
    Nick (Salesperson) and Wade (Sales Manager) did a fantastic job earning my business on my new 2024 RAM 1500. It was a pleasure working with both of them and I love my new truck. If you are shopping for a new CDJR, ask for Nick!!! | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Deanna Murphy
    Terry was wonderful | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Rui Barros
    Straight to the point and helpful in every way | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Cole McWilliams
    | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Mark Vorzimmer
    Best service experience yet! | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Lyle Whitsett
    My service advisor, Rich, was very professional and courteous in explaining all that needed to be done. Service work was thorough and prompt. Recommend this CDJ location for service work. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ David Wright
    | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Derrick Spence
    | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ TJ List
    Smooth, professional, and painless process from statt to finish! | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Austin Berrios
    Rich was amazing with both communication and transparency. . Would recommend him to anyone. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Mandigo
    I made a 10 am appointment but, there was no need for the appointment because it took over 2 hours before my oil change and tire rotation was complete. But great interaction and customer service. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ chandler casey
    10 out 10 recommend!no matter how big or sma the purchase the team of employees here are friendly and pressure free. They are attentive to your wants and needs. Make sure you go here as you shop around! | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Ruben Ordonez
    My service advisor was Terry, he is very professional and patient with you. My experience there was great they kept me up to date with repairs. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Manwell Bush
    Excellent customer service. Heather is an exceptional customer service representative. She took care of all my maintenance issues. Great service in a timely manner. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Randy Perneszi
    Go ask for Joey Z. Dell Bell is great at making it seamless. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Clay Greene
    From start to finish Grapevine CDJR is the best out there. We bought our 21 Jeep Grand Cherokee L there, and when a previous shop completely botched a 3 month repair from an accident, Grapevine CDJR had it back to us inside 2 weeks like new. Excellent service. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Chandra Konsol
    John took great care of me and was very helpful when I brought my vehicle in for service. Thumbs up! ?? | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Jill Levy
    | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Mike Simon
    Excellent service with several updates. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Laura Tijerina
    Friendly staff, excellent customer service | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Monica Gattshall
    My experience with service at GCDJ has always been great. I make my appointments online, they get me in quick upon arrival and keep me updated on the service. I always just wait while my car is being serviced because I know they will keep me updated. However, they do have a shuttle should I decide not to wait. The waiting area is com | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Ian Midgley
    Rich is an absolute stud. I dropped my wrangler off to him & he fought tooth and nail for me to get the best deal on getting it back into service. He communicated with me through the whole process, provided me above and beyond customer service, and just the service alone will bring me back in to get my vehicle serviced and repaired h | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Sonya Davis
    Mr Terry in Service was very professional handling our Grand wagoneer. He kept us informed every step of the way. He is very knowledgeable of the vehicle,and we appreciate that very much. Mr Terry is a 10 for as I am concerned. Keep doing a great job. | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Mike Martin
    | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Monte Mitchell
    Very kind and thorough! Gave me a complete car analysis so I'll be prepared for what is needed for my vehicle in the future. Explained everything in great detail! Thanks for the professional service you provide! | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Tony Aaron
    | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Ronnie Brito
    Quick and professional service . | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★ Jim Lynch
    Do not waste your time here at Grapevine dealership. Pre approved trying to buy a wagoneer and they won’t even talk price and don’t accept outside financing from local credit unions. There has to be a better car buying experience. Unbelievable! Maybe if there’s another dealer that monitors this page reach out to me to sell a car | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ ken galbreath
    2nd time in here I blew out my tire and had to have it towed in called and let John a service representative he put me down I arrived with the tow truck tow truck driver took care of the car unloading while went in to check in everyone just friendly and helpful getting things handled | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★ Demeters Workshop
    I recently had the unfortunate experience of purchasing a vehicle from Grapevine Dodge, and I feel compelled to share my disappointment with the entire process. While the initial interactions were friendly, the delivery of promised services and products left much to be desired. One of the notable issues was the inclusion of unnecess | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ S Tatum
    | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Alex Franco
    Service representative Alec has gone above and beyond to help me with my issue with my truck. He has great customer service friendly and very respectful. | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Robin Miller
    | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ HELEN HARDISON
    Good experience kind and helpful | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ David Aldridge
    John got my truck in and out in a timely manner! | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ ken galbreath
    Staff kept on top of repairs and kept me informed how it was going | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Doroteo Zarate
    Great communication with me and get my vehicle repaired | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Jermaine
    Heather was amazing. She was responsive, informative and transparent which resulted in A+ service. She has earned my loyalty for all future RAM service needs. | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Deiby Franco
    | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Lopez
    Always work fast and efficiently to get you taken care of | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Daniela Hernandez
    Terry was amazing and very helpful kept me updated on everything that was going on with my car. Any questions I had he would make sure I would have the answers! | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Jim Friedlein
    5 star experience. I found the truck that I wanted at an excellent price. Customer service was outstanding! Many thanks to the Grapevine DCJR team for a great truck buying experience. | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Erica Miller
    I definitely will choose the Grapevine Dodge service center for my Jeep needs! Heather made sure that my experience was top notch! She explained all of my service details. I was out in the alloted time and they even gave me a complementary wash!!! | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Kacie Attaway
    | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★ P F
    Service work not completed as charged. Parts not replaced, confirmed by another Jeep dealer. The absolute worst place for service work. | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Lopez
    Fast and very hard working associates !! | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Brady Lindsly
    | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ David Groce
    GCDJ offers exceptional service with professional service advisors like Dakota, at a fair price. I couldn’t be more pleased. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ CASEY STANLEY
    I am with Transport Masters USA and will be picking up a vehicle for my cklient from here.....and wow...the 1st person that i spoke too, Abby, was a companies drream. She was the most polite , cariing reasonable and sougt out ggetekeeper ive ever delt with in my 25 years of sales... Grapeving DJC, you guys need to give this woman a r | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Beaupain
    I have purchased several brand new Jeep Wranglers from Grapevine Dodge Chrysler Jeep Ram in Grapevine. They were straight up with pricing and fast with responding to questions. A couple of these vehicles were special ordered from the factory to the exact specifications that I wanted which is important to my business. I was surprised | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Joe Patsko
    | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ J G Lopez
    | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Bradley Siedel
    | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ jeff jones
    Great experience! Great staff! | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ David S
    | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Random Burger
    | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Peter Marquart
    Great service and Josh was a great service rep! | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ IS IT WEDNESDAY YET PODCAST
    Michelle was amazing and AG in the finance office got the DEAL DONE! | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Gary Haag
    Service dept is great. The sales side, like everyone else. They promise things and then don't deliver. It's the same old excuses you get at every big name dealership | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ L F
    I have had my car to this dealer twice now. i am very satisfied with the service and staff at this dealer. i feel like every question i have gets answerd to my satisfaction and i feel like my service advisors treat me respectfully and keep in contact with me on the progress of my vehicle. so far so good!! | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Mason Driver
    | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Garry and Shelly Hodges
    We were treated very well at Grapevine DCJC. They were very accommodating and made us feel taken care of. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Juan Ledezma
    Absolutely recommend, great service and so professional team. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Wayne Chernick
    5 Star, experience, Expected zero customer service, recieved alot more | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Billy Massingill
    | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★ syed hussain
    We had a horrible experience at this place with classic bait-and-switch and rude/disrespectful behavior. The dealership jacked up the total price by almost $2000 (something called as Grapevine protection package) which is not optional. Then they started being very disrespectful and the finance guy named “Randy” was extremely rude. Hi | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ Nehemiah Franklin
    My details are as follow. Mr. Dakota is a man on a mission from start to finish the very first phone call. He is on point very knowledgeable and very accurate in his assessments and time frames refreshing and just a pure delight to work with you guys really need to know who your keepers are Mrs. Dakota is the main keeper. Happy holid | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ William Keith Cooper
    Excellent service with outstanding follow up and communication. I highly recommend this dealership for your service needs. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Regis Mahoney
    this dealership is very customer friendly, the staff go above and beyond to make sure your fully satisfied. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    I was, yet again, extremely delighted with my Service Associate, Heather Gantt. She was pleasant, professional and efficient during our interaction at GDCJ on 12/26-27/2023. My vehicle needed repair work under extended warranty coverage. She contacted me at my home to let me know that my vehicle did not need a certain service but did | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Chris Mitchell
    Heather was amazing! Very helpful, knowledgeable, communicative, and caring. Also, thanks for washing my Jeep after the service! I'll never go back to Huffines again. Grapevine DCJR has earned my future business. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Adam Zeitsiff
    Great experience and fantastic, low pressure support from the entire team. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Taylor Mark
    Got me in and out for my state inspection quickly, and the service from Alec was great! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Tracy Basso
    You guys are awesome! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ tajudeen oshodi
    I travel from Frisco to Grapevine because this is the best dealership to deal with period for my Ram truck! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Heather Gantt
    Great staff, good customer service, and trustworthy technicians. | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★ Coy Brown
    All good | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★ Peyton Whisenhunt
    I've been extremely disappointed with my husband's experiences at the Dodge Chrysler Jeep service center. Despite spending thousands of dollars on various replacements for his Jeep Grand Cherokee, the main issue remains unresolved. On top of that, it's disheartening that he wasn't provided with a rental car until the third visit, ca | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Venus Ford
    I took my car in to be serviced with Rich my experience that day was awesome ! Also looked at some other vehicles while I waited the whole team was great and salesman Duane was amazing ! Definitely worth 5 stars | Read Full Review
    12/23/2023 12:00:00 AM | Google
  • ★★★★★ Todd Bargy
    Rich is great | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Rutledge
    Joshua was great. Any questions that I had were answered right away. | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Wesley Grubb
    | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★ Lauryn Anderson
    We had a terrible experience at Grapevine Dodge. They lure you in with low online prices, only to hit you with unexpected fees for a so-called "Grapevine Protection Package" when you're ready to buy (which for us cost $1,998). Our online price was $56,625 - Out the door price was over $62,000 with the added fees they tacked on. They | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Haaf
    | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Austin Harwick
    I'm loving the hornet I just bought! | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Mark Stewart
    The team did a great job | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    I was very impressed with my Service Associate, Heather Gantt. She was pleasant, professional and efficient during our interaction at GDCJ on 11/14/23. Thank you, Tom Shrewsbury 2020 Jeep GC HEMI 5.7 | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★ Sydney Padgett
    The most horrible experience we’ve ever experienced. While we are there buying a truck, they let someone else look at the same truck after we made an appointment to be there and everything and sold it out from under us while we were waiting in hopes of finalizing the deal and leaving with the truck. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ H. Harley-Robinson
    Joshua, who assisted me with getting my service done was excellent! He updated me every step of the way and was very respectful. A massive thank you to Joshua and the entire team for taking care of me. | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★★ Brian Janzen
    I was pleasantly surprised with dealing with this dealership. Everyone was very upfront and open with information. I felt no pressure to make a decision in fact they talked me out of a more expensive package because it wouldn’t fit what I was looking for. My salesman Cheyne Peck was great to deal with and went out of his way to he | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Matherson
    Dealership was busy..I pulled up with no appointment and was in and out in under 30 minutes....time is money!! | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    Comments: I was very impressed with my Service Associate, Heather Gantt. She was pleasant, professional and efficient during our interaction at GDCJ on 11/14/23. Thank you, Tom Shrewsbury 2020 Jeep GC HEMI 5.7 | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ Theresa Yardley
    great customer service, with Casey Bowsher! he's the best! | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Jose Nieto
    Heather is great | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Paul Hedrick
    | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Juan Cabrera
    GrapevineDCJ is great place to get service and shop. My Jeep Wrangler was fixed promptly and correctly. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Jeffery Zimmermann
    Jimmy in finance is the best guy you can ask for! If you are going there for your car buying needs make sure you ask for him! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Neil Shary
    Abraham is an amazing salesman and I will return to buy more vehicles because of him | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Alaura Keith
    I have been in the looks for a new car, and Jimmy, the finance guy was super knowledgeable and went above and beyond to answer any questions I had. Jimmy is definitely the go to guy for any of your car needs! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Ana Maka
    Fast and very detail work....very satisfy with the work done and will recommend.... | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Dan Rub
    Great job. Truck is running great. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★ James Reyna
    All Voicemails from employees are full. No response when sending an email | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Diane Van Dyk
    I was so impressed with my Jeep buying experience, that I asked to speak to the Business Manager, Adrian Garcia. Told him my experience was excellent and worth the 50 min drive to the dealership! A friend had the same experience and told me to drive out there for the largest selection of Jeep Wagoneers. Thank you, Adrian and your s | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ TxRanger731
    Alec did a great job getting my vehicle through service quickly and efficiently,Great service. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ b ramey
    My first service on my 23 Jeep Wrangler was a nice experience. Heather was knowledgeable and followed up in a timely manner with my questions and concerns. I look forward to taking my Jeep in again. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Ray Gonzalez
    Very happy w my experience at this dealership while we are still looking Abraham is doing an amazing job with me keeping me posted and trying to get me exactly what I want, very professional young man | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ James Adams
    I just bought a new dodge ram very happy with the service I received from the sales department and would recommend this place to anyone | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ sebastian salgado salgado
    "I recently purchased a car from this dealership, and I couldn't be happier with the experience. The staff was incredibly helpful and transparent about pricing. Specially my salesman Abraham They took the time to understand my needs, and I never felt pressured. The selection of vehicles was impressive, and the entire buying process w | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Move Different
    This dealership has always treated me right. The process was very simple and easy for me and my family and we got a better payment than we expected. If you go here for a vehicle I would encourage you to trust the process. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Crystal Mtz
    I recently purchased a car from Abraham & this dealership, and I couldn't be happier with the experience. The staff was incredibly helpful and transparent about pricing. They took the time to understand my needs, and I never felt pressured. The selection of vehicles was impressive, and the entire buying process was smooth. The staff' | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Wade Adamson
    Excellent service provided by team. I would highly recommend this dealership when considering your next car | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Mike Lloyd
    Sevice was very attentive. Tech was thorough in his evaluation | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Nikki Smith
    "I recently had a great experience with this service. The team was professional, responsive, and went above and beyond to meet my needs. The quality of service exceeded my expectations, and I would highly recommend this dealership to anyone in the market for a vehicle. My sales associate, Mike was amazing! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Seth Woodworth
    My guy Abraham G hooked me up with a sweet ride at a great value. He met my every need and made sure I was aware and comfortable throughout the sales process and that I knew how to operate all my features on my New vehicle he even took the extra step and connected my phone for me. Grade A service will be using and referring people to | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ kaelynn blasius
    Abraham helped me with everything I needed!!! He made sure my payments were right where I needed them, listened to me when I told him everything I wanted and he followed through! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Dell Bell
    Absolutely love my new Grand Cherokee and they have so many vehicles I felt like a kid in the toy store but Great vehicle at a better price. Thanks | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Jimmy Walter
    Had a great experience, We chose Grapevine Dodge because of their selection on Chargers...smooth easy process, with all my options made available to me | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Milissa Martini
    ????? I recently traded in my old car and had the pleasure of working with Abraham. He made the process of getting me into a new car an absolute breeze - no hassle, no haggling, and no rush to make a decision. His knowledge and expertise were invaluable throughout the whole process and he answered all my questions in a clear and comp | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Blasius
    Abraham is the kindest & best ever. Go there & ask for him | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Martini Capital
    Want to take a moment and say how great my experience was here. Abe was amazing. Answered all my questions and got me the beat deal in the DFW. Thank you Abe! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Culpepper
    If you are in the market for a new or preowned car,truck,or suv. Look no further and go see my salesman Abraham Gutierrez at Grapevine CDJR. He will work with you and get you a great deal. I'm on my 4th vehicle l've purchased from Abraham and soon to be 5th when my kid gets ready to drive. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Ana Maka
    The work was nicely done and very fast and communication was excellent | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Tim Rost
    | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★ Chenay Perdue
    I received great service with getting my oil changed. Everyone I spoke to was kind and professional, awhile being prompt. | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Dalton Elliott (NorthTexasExotics)
    | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ G
    | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Jaime Gonzalez
    Kudos to Rich Hock in the service department. Rich kept me informed at all times on where my truck was in the service process and he is very knowledgeable, professional and polite. Thanks to Rich and the rest of the staff at Grapevine Dodge for their outstanding service, from now on this will be the place I will take my truck for all | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Jamie Freeman
    Great experience at this dealership and Rich H Service Advisor is a true professional in his field! | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Cole
    buying my car and having it serviced here have been really great experienced, they really know how to treat a customer. | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Steve E
    Friendly, knowledgeable easy to work with. Would buy with them again. | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Sharon Michael
    What a great experience from start to finish! Joshua was amazing! | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Adel Sorial
    Good service and nice people | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Adel Sorial
    Very good people and so helpful | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Jason Taylor
    My service advisor, Rich, did a phenomenal job handling my case. There were multiple issues close to the end of the factory warranty. Rich got the issues identified, allowed me to continue driving my truck while parts were being shipped and had a loaner truck for me while the fixes were implemented. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Juan Salas
    | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ David Aldridge
    John got me in and out, no problems. Thanks John | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ james
    Excellent service experience with Rich | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Warren Hawk
    Had a STATE INSPECTION PERFORMED on my vehicle. Richard Hoch added a free car wash. Definitely five star service. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★ Nakaiya Walters
    Great service and my advisor Alec kept me updated. There is always a long wait nowadays but that has nothing to do with the advsior. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Juanita Norman
    My appointment was scheduled for 3:30 the day before Thanksgiving … I expected to arrive and receive subpar service . I was pleasantly surprised everyone was pleasant , customer service superb even though it was a late appointment before a Holiday … way to go !!!!! | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ sherm3610
    Rich is a great Service Engineer. He kept me informed on the progress of my truck and was very helpful. | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Luis Luna
    Fast, friendly service with great communication. Vehicle was delivered well before it was promised. | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Robert Lopez
    | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Mason Vernon
    Took my RAM1500 in for scheduled maintenance and I always have the best service at Grapevine CDJR. My truck was a lot cleaner than what it was when dropped it off. All services were done correctly as well. These guys are always great! | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Morgan Pulliam
    From beginning to end, the customer service was out of this world!!! My husband and I had the pleasure of working with Cheyne Peck, and not only is he the ideal salesman, the overall personal advice he gave us regarding our purchase was amazing. We will definitely be customers for life!! Thanks again! We love our 2023 Jeep Compass!! | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ Jason Delgado
    Good service department. They checked to see if I had road side assistance, I did, and they help coordinate getting my vehicle to the dealer. They included warranty work during my service visit at no extra cost or expensive surprises. Headed back to the trails! Thanks for the help. | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ Tim F
    They got me into the truck I wanted at the price I needed with no hassle. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★ Chris Miller
    | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★ Paul Duck
    The service department sucks big time. Been there 4 times to fix a extended crank on start up. And all they doing is throwing parts at it ??. Almost $10,000 later still ain't fixed right. ?????? | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★ H.R
    | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★ Leaann Cross
    | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Nate Eubanks
    Worked with one of the most professional and knowledgeable service agent,Dakota. He advised me throughout the process. He exhibits all the qualities you expect from an agent. | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Mitch Johnson
    | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Rafael Formiga
    | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Kimberly Jackson
    Got my oil change/tire rotation package setup! They even washed and vacuumed my car! Thanks Terry! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Dawn Price
    I never thought shopping for a new vehicle could be the greatest experience ever. My overall experience was amazing. Just want to thank Mo (Mohammed) for being the greatest salesman I have ever met. He is awesome ??. I can not thank him enough. Thank you MO, I love my new vehicle and I am very satisfied!! You Rock!!!! If you are looki | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Mike Lloyd
    Love the dealership. Great selection and people | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★ NAMAN SHARMA
    won’t appraise my car without filling out a credit app ??????? | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★ Jafer AlHaboubi
    I can say with certainty that I will never set foot in this dealership again. The way they conducted their business left a bitter taste in my mouth, and I would caution anyone considering a visit to be extremely wary of their practices. I spent more than an hour without being presented with a car estimate even when I asked, making it | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Jonathan Gantt
    service advisor heather is the best. knew exactly what to do! | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ chuck russ
    Had a great service experience at Grapevine Dodge recently. Called to schedule the appointment they took my truck in at 8am rotated tires, oil change, factory recall on rear camera, updated radio and was out by 9am. Plus they washed my truck before returning it to me. Thanks ro my service advisor Mike Perez!! | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Kip Starks
    | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ David Privee
    The service advisor, Rich Hoch, was very helpful during the service review. He kept me updated and shared service recommendations when issues were discovered. Rich and the service team are five-star. | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Bob Landers
    My service Mgt Ruch was excellent very informative and the follow up Ws timely. Car repair was finished early. Excellent experience. Thank you | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Paul Staszak
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Bill P
    | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Doty
    Really nice facility. Service reps were attentive and transparent | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Regina Bagwell
    | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Top Devil Dog
    By far the best Jeep Dealership in the entire Metroplex Area. They went far and beyond to fix my Jeep in the most expeditious manner. The service agent told me exactly what was wrong with my Jeep and took the appropriate action to get it fix by the next day. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Trent Handy
    Always helpful and always making sure anything under warranty is checked and taken care of. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Freddy Rosario
    | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★ Bonitajoo
    Every time I get my service done(oil change) I have to wait over 2 hours and a wash is included but they do a horrible job like they almost don’t want to do it! Don’t get your wash included with your oil change here if you actually care about your car cus they’ll leave it full of dripping water! Like why even offer a complementary w | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Cherie Boone
    Got there at 7am. Dakota got my car in for an oil change and tires rotated quick. I had a cup of coffee. And 45 min. I was going home. Customer service was great. All very friendly.?? | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Carissa Teichroeb
    | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★ chandra shekhar
    My experience at this auto dealership was beyond disappointing. To start, they lured customers in with enticing numbers on their website, only to reveal false information once you walked through the door. It was clear that they were intentionally deceiving people to get them on the lot. But the deception didn't stop there. They enga | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ Ronda Johnson
    Mike and the service team were great! I didn't know about the shuttle service but that was great. I also liked that they text you and kept and you updated about your services and when they were done. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Sean Choate
    | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Donna Rice
    Heather was very friendly, honest and helpful. Much appreciated! | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Kristi Brewer
    Great service team! Fast, friendly, and do a great job servicing my Jeep! | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★ Tyson Daniel
    Bait and switch. You only get the advertised price if you go with their 12% financing rates (I can get 5.9 at my credit union). They told me the KBB value of my vehicle was 30K, I proved them wrong it was 45K, then they made up another excuse. Save your time. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Curtis
    Dakota is always there for us!! Thank you all for taking such good care of us. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Grant Weiler
    Service was excellent and all service completed satisfactory. Service advisor was 10 plus in providing detailed description and follow up. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Dylan Ross
    Professionals | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Amber Ross
    Excellent service buying our new car. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Joshua Tauer
    Excellent service and one of the best experiences in purchasing a vehicle from start to pulling in my drive way. Thanks Wade and Mo! | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Reeves
    Mo, Wade, and AG are indeed car sales professionals, and they've won our family's business for years to come... We look forward to continue growing the relationships established with Grapevine Dodge/Jeep/Wagoneer via their leadership, and as a result of our positive experience with them, we actually purchased two Series III standard | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Von Celle' Cox
    Rich was amazing!! I appreciate him listening to my concerns, keeping me updated on where my vehicle was in the service process and for being super professional and polite. He provided detailed information concerning my vehicle and straight to the point recommendations. I will for sure come back to him to schedule any future services | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Signore Monticello
    | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Heath Verhovshek
    Excellent customer service. They offer a free shuttle when keeping your car for service. | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Mike Dyson
    Great and fast experience! Thank you Rich! | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Chapa
    | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Larry McFarlin
    Rich and Everett Hoover went out of their way to make sure I had an excellent customer experience. Management needs to help Rich though and help him have more access for loaner cars. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Michael Coleman
    Great Service.. Thanks Mr. Terry | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Tom Miller
    | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Adam Pierce
    The team was very responsive, keeping me updated with status and feedback. Also, the process was flexible since I could not pick up late due to travel. No unexpected charges and Mike was great as usual! | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Shauna Hill
    This is my third time buying a car from this dealership. The salesman Abraham Gutierrez and the finance guy Johnny both provided me with superb customer service. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ autumn collinsworth
    We absolutely love our new car. The ease of buying is what sets Grapevine Dodge apart from any other dealership. Wade and Jimmy was amazing to work with | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Deiby Franco
    It's an amazing, hassle free experience | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Rodrigiez
    Great costumer service and very helpful. Shout out to Roy and Joey | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★ Susan Low
    My brand new Jeep had only 3800 miles on it, and had developed death wobble. I brought it here because it’s the dealership I bought the vehicle from, for warranty work. I was charged a $225 diagnostic fee to be told warranty would not cover the repairs, and that I had roughly $11k, yes $11,000, worth of repairs needed on a stock Jeep | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★ Andres Garcia-Henao
    The service center tends to be slow. But they take their time to ensure a quality service to your vehicle is completed. A few of my prior experiences at this location was tainted by a certain advisor. I never wanted to return but decided to try one more time with a different advisor and I'm glad I did so. Mike is very personable and | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★ Janice “JMGB”
    Dealership advertised a price on four different Jeep Gladiators but would not accept a deposit and commit to the sale at that price. They were taking names and phone numbers of potential customers. A week later after I called again they raised the price by over $6600. I then looked at the reviews on BBB, Better Business Bureau and on | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★ Roland Rangel (Rangel Media LLC)
    After finding this dealership’s vehicle in my bank’s network for financing, my bank approved the loan. The dealership’s finance department, however, refused to use my bank as the lender and wanted to use their own. They also changed the numbers on me. When asked why their vehicle is on my bank’s website if they won’t use them as my l | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Dan Almos
    | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Jim Snyder
    Tish Harris, our sales rep, was very profession, courteous and took care of Kim and me I would call her again on another vehicle. Jim B. Snyder | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Adam Pierce
    Love that dealership quality with great customer service. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★ Out on
    Called to schedule an appointment on my vehicle for a check engine light, was told because it is over 10 years old the vehicle can’t be serviced here, place must be full of Lube technicians that can’t diagnose a vehicle | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★ Carlos Alicea
    Do not waste your time going to this place. The finance team really sucks. I personally have an exceptional credit score(800+), and I brought a substantial amount of money for the down payment. They couldn't approve the loan with the best deal available. Very disappointing. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Guthrie
    The salesman was ready to meet me when I arrived & provided me with good details about the vehicle we were inquiring about. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    I found the purchase of an extended warranty for my used 2020 Jeep GC at Grapevine Dodge Chrysler Jeep Ram to be seamless and found both Mr. Simpson and Mr. Cooley to be professional and polite. I highly recommend them both. Thank you, Tom Shrewsbury | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ David Cutright
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Don Borthwell
    Very clean. Staff very helpful | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Salim Saba
    Richard Hoch did a great job addressing my service needs and kept me informed, much appreciated! | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ cat douthit
    Cheyne Peck made buying a car fun and easy! I'll definitely go see him again next time I buy a car! | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ RON SHELDON
    Excellent service at dealership John greeted me as soon as I rolled in to service, and got me checked in. The wait area is comfortable with big screen TV and wifi, coffee and snacks. They were quick to get my truck turned around. Good job all around! | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    I highly recommend Grapevine Dodge Chrysler Jeep if one is in the market for a new or used vehicle purchase. I have always found them to be professional and polite during and after the sale. Tom S. Colleyville, TX | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Melinda Elliott
    | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★ Erick Rivera
    | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Amparo Diaz
    | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Rebeca Mata
    Chris in Service Dept is the best!! Hands down, go see him. | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★ Michelle Martinez McKane
    Dealership had my car ready in 2 days after they said the part could take up to two weeks. The cynical side of me could make up some reasons but either way I’m glad I have my car back and fixed. | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Dylan Fitzsimmons
    Shout out to the Grapevine team! Process was smooth an easy worked out the best deal that suited me in times like these #Merica | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Mike Newell
    Our service tech, Dakota, always goes a great job for us… great attention to our needs and the service crew does a great job on repairs and maintenance. Thank you | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ L Szabo
    Yes, I came in and asked about an extended warranty for my 2020 Jeep Grand Cherokee and I was fixed up with exactly what I wanted and on my way, the Service writer Alec Cooley and Technician Josh Reynolds got right in it and I was out the door. | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Robert Roberts
    I have purchased my last three Jeep GCs there, and all service has been done there also. Always professional and always reasonably priced! | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Isela Olivo
    Fast and great service! Go see Roy! | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Jack Hinds
    Jay and Abraham was excellent, very professional and couldn't ask for a better team to work on my truck deal. Keep up the good work | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Tom Bates
    I love the way Mike always makes the service great. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Serena Saldivar
    | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Buick
    My questions are always answered and work is always completed. Would recommend them for service for your vehicle | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Dr. Vivian Dorsett, PhD
    Everyone was courteous and professional. I appreciate the rod share, pick up and drop off. Seems my truck was there a link the time, however John prepared me for that. And they washed my truck. Thank you. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ P F
    Service work not completed. Poor communication. There are better choices for Jeep service. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Weanlingsteam 33
    | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Dave Fletcher
    | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★ K Johnson
    This car buying experience was extremely disappointing. Before heading to the dealership, I had confirmed with the manager that a manufacturer's discount would apply to the vehicle I was interested in. I expressed my interest in purchasing the vehicle if the price was reasonable. Upon arrival, I immediately noticed that the dealersh | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Priyanka Chaudhry
    Mike is super helpful and always communicates when my car is in service. I never have issues at this dealership. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Dian Rogers
    Got the 2023 Dodge Challenger RT and it is the last year they are making them. Got it just in time. Had a great overall experience. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Cory Hibbert
    Great service and location! | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Desmond Benton
    Alec is a great, he takes care of me every time I come in. Thanks again bro | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Rosas
    Absolutely had a great experience at Dodge! That 2023 Challenger already turning heads! ?? | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Mike Ackerson
    I was needing to replace key fobs for 2 separate vehicles. Both were completed when they said it would be. Helpful staff! Knowledgeable! Did not get that queazy feeling I was being scammed or anything like that. | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★ Raymond Lopez
    Great service always in and out very promptly with Rich was very professional and courteous | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ sherm3610
    | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Crystal Hughes
    | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Dora Coronado
    The best service ever. The staff is always professional and courteous. Love them. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Laura D
    Excellent customer service from the service department. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Michael Harrison
    John took care of my recall issue extremely well. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★ Marivel Valencia
    If you want a smooth process this is NOT the place to go. I have purchased cars in the past and have never dealt with this. I had to take time off work multiple times to sign paperwork, I had my windshield replaced (which I had to suggest about 3 different times before I was able to), I had to call to follow up on the time because I | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Trinidadkid78
    I really appreciate the team at Grapevine Dodge they was the most helpful in finding what I wanted. I didn't show up to get a car but they made sure I got what I wanted. This helped out my family a lot. I will continue to do business with this lot in future. | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Jim Lovett
    Great. | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ B Spencer
    Very attentive kept me informed about the entire process. Great job. | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Tanisha Pemberton
    Terry was an excellent Advisors! He kept me updated on the process of my service and was very kind and informative throughout the entire process. | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Jose Durazo
    Great experience! Everyone was helpful and had a great service attitude. They were very attentive and took time to go through all of my questions. | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Jory Walker
    Devonte was a great help with my search for another vehicle. Would highly recommend him to anyone! | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Vicky Black
    Service Advisor Richard “Rich” communicated frequently and thoroughly with me throughout my service. I was very pleased by his customer care. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Mason Vernon
    Another GREAT experience! Great Dealership & GREAT service! You guys are THE BEST!!!!!!!!! | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Jim Lovett
    | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★ Josh Mc
    The most frustrating car buying experience I’ve ever had. The salesmen were knowledgeable, low pressure and decent to deal with. However, there’s a guy who is some go-between from the salesman to the manager who irons out the pricing. This guy either cannot do math or is so used to dealing with idiots that he honestly cannot unders | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ ND 4LIFE
    I recently had the pleasure of visiting the Grapevine Dodge Chrysler Jeep service department in Grapevine, Texas for routine maintenance on my beloved Jeep Grand Cherokee. I must say, the experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted by friendly and professional staff who made | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Hannah Bennett
    To be honest, the first dealership experience from a service standpoint that has been excellent. Rich was super communicative and I appreciate the ability to text the service department directly during service. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Mills “okie0469”
    It was great. I will be bringing it back in for its maintenance up keep | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Alex Duncan
    Jon, Wade and Jimmy were all very helpful, patient and kind! I will highly recommend them moving forward to family and friends! Appreciate them very much. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Tonya A
    Dakota Robinson once again drove a home run for me and the completed job and the anticipated ready time was on time. And of course the technician doing my work and everything seems to be holding up! Thank you Dakota for keeping and eye on things until truck was completed! And meeting me out front. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★ I Huskey
    worst dealership i have ever been to should have read the reviews first i have made about 16 new car purchases this was my worst auto buying experience this place is at the top and bottom of a bad car buying list | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Steffy
    | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Joe Smith
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Mike
    Richard Hoch is a fantastic service advisor! Recommend taking your vehicle to him for service | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Erin Alexander
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Holly Wagner
    Quick service and great attention to detail! I appreciated being informed of the status of my service often. And grateful for the car wash! | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★★ Kimberly Jackson
    Had a not so good experience in August, but Josh & the courtesy van driver (older guy) made up for it with their service. Josh got me in @ 8am & the driver got permission to go an extra 4 miles to pick me up to get my car. Thanks, guys! | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ JC Charles
    The staff was excellent and my salesman Mo was great. Nothing but kudos for you all and well worth the wait/drive to grapevine. I'm very pleased | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Cassandra Woods
    Great customer service | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Greg P
    | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Chris Chapman
    Thank you all so much. This dealership and service manager Chris have always been trustworthy and upfront with me. My family and I really appreciate the attention to detail and dedication to service. Thank you Grapevine CDJR! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Troy Schaefer
    Not a big review guy but Chris Woodson at this location is awesome. Chris was super transparent with me when I dropped off my truck and informed they were seeing an influx in service requests and told me it would probably be around 2 weeks before I got my truck back. Despite the workload they faced, Chris provided me updates every da | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Dave Nuccetelli
    | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Roy Myrick
    Great individual and Teamwork. Great products and offerings. | Read Full Review
    9/10/2023 12:00:00 AM | Google
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