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Frontier Dodge Chrysler Jeep Ram FIAT

Frontier Dodge Chrysler Jeep Ram FIAT

★★★★★(378)read reviews
5801 Spur 327, Lubbock, TX 79424
(806) 589-0833 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 08:00 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Frontier Dodge Chrysler Jeep Ram FIAT

Frontier Dodge Chrysler Jeep Ram FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (806) 589-0833 today to schedule your next appointment.

Our technicians at Frontier Dodge Chrysler Jeep Ram FIAT are ready to help you!
Business Link Logo

Frontier Dodge Chrysler Jeep Ram FIAT is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Frontier Dodge Chrysler Jeep Ram FIAT today at (806) 589-0833 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Russ Perkins
    In an out quickly. Communication was great! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Austin Johnston
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Barry Pittman
    Great service on my oil change. Got to Frontier about 9:45 am with no appointment and I was gone by 12:45 pm. My service rep was the best. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Rooney
    Excellent dealership. Great selection of vehicles. Our salesman, Blake, was very helpful, knowledgeable and friendly. No high pressure sales tactics, including from the finance manager (they often hound you to add on this and that). The finance manager was similarly friendly and helpful and no high pressure tactics. My wife and I we | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Juan Garcia
    Cody had me in and out withn the hour for my state inspection and oil change | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Oliver Keyknee
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Cristian Pinon
    | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Cunningham
    I'm deeply concerned about the service we received on our 2010 Town & Country van at Frontier Dodge and Chrysler. While our service representative was kind and helpful, the quality of the actual service has left us feeling incredibly frustrated and worried. We paid $700 total—$400 in labor and $300 on parts—for what should have been | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Ash V
    Do NOT service your vehicle at Frontier if you are under warranty and/or are expecting HONEST service!!! I bring mine in for a specific reason, they refuse to put eyes or hands under the hood. They will refuse to check and utilize your warranties, EVEN IF YOU REQUEST and make u pay out of pocket (which I’m getting a partial refund fr | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Qristian Roy
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Russell
    This place is a joke. Yes I understand everyone is busy and mechanics are short. However I had a light come on my jeep as I was traveling out of town. I stop by and ask if they could hook up to my jeep and tell me what was going on. It's not like it takes a hour to do so. However the service guy said it will be a few days. I explaine | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Elva Mattox
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Reed Calhoun
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    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Frost
    | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Guy Scott Scaff
    Preston always takes care of me. Service department was friendly and helpful. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Betty Jones
    I love my purchase. But feel a few things could have been different such as the car being thoroughly inspected. The headlight began reading "warning headlight system error" also was told they would was cutting down price from the window shield since it has a huge crack but wasn't not done. Also missing a front light on driver's side. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ hannah nicole
    had a great buying experience with Blake!! we showed up towards the end of the day (on a saturday) & he stayed after close to help us out!! can’t recommend him enough! | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Thomas
    Caezar made the purchase easy and straightforward! So excited for my new Jeep. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Betty Jones
    I love my purchase but disappointed that small things like a headlight not working properly is upsetting. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Strain
    They are very nice and easy to work with. Got in and out and taken care of very well. They were Awesome! They are very positive, on top of things, and they really appreciate your business. Sometimes the best thing to leave with is a smile. | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Veanueva
    | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Emma Lee
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Cathy Ehrenfeld
    I have a 2010 Dodge Challenger Hemi with under 62,000 miles. I needed a passenger side window fixed and was told they had to order a new one, then paint it. It took weeks for them to locate the mirror, paint it, etc. Then I had authorized the air conditioner to be fixed -accuator. Then, days later was called and told it would be | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Dutchess Vara
    Frontier dodge is truly amazing I didn’t think or except to have a deal when they made it happen. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ B Valdez
    Service department is always great. Waiting room is comfortable. They always take good care of our vehicles | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Soto
    Communication was great with service adviser Chad! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Lee Reyes
    Cody was my technician, he was very courteous and polite. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Kkay Havercroft
    My friend got a car from this place and they’ve said they are going to deliver it and it’s been 4 days since the expected delivery date. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ J W
    Trying to have a front windshield installed on a Saturday, which is a quick job anywhere they install glass, and told although they are open, they have limited staff? I’d expect more from a car dealership, especially on a service that doesn’t take long to do and so I don’t have work issues during the week. Are oil changes the same wa | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Abeline Ubeda
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Pedro JB
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Dale McBee
    Great service. My kid was 10 hours away from home. Jeep wouldn't start. Frontier Jeep treated us like royalty. Even though the vehicle was not bought from them. I highly recommend Frontier Jeep Lubbock Texas. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Riley Phillips
    I usually go here for my oil changes and have no problems with it. I don’t normally make an appointment I just show up ask for an oil change and wait about an hour ish and it’s done. This time tho I made an appointment and dropped it of to run some errands, after about 2 hours I still had not gotten a call that it was done. So I went | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Gisella Vazquez
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ ysenia molina
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Cherokee Manriquez
    Jeff mayo went above and beyond to help me. He was honest and very helpful | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ T&S Safety and Consulting
    Great customer service. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Chad Gray
    Outstanding service. Excellent communication throughout the process. Made the buying process very easy and enjoyable. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Bruno Rojas
    Worst dealer period, filled out an online application to try a trade on my vehicle, was contacted via text bybone od the managers and even pulled my credit, after that dideven received a yes or no, no follow up no comments no nothing. Like "well this guy is not good enough for us so.." this is not the first time. Simply unprofession | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Jamaric Johnson
    It took over a week to fix the leak in my radiator. I was only called once about the price to fix my car and when i arrived to pick up my vehicle, the price had gone up nearly $500. Now my A/C doesn’t work as well as it did before. Poor communication and poor service in my opinion. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Willie Jones
    | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Donald Williams Jr
    Worst,auto dealer I have ever dealt with in the,45 years of buying new vehicles. If you go here,you will be robbed. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Sandy Wallace
    If I could leave a negative number of stars, I would! My Jeep was towed in with gas flowing from the gas tank and I was told it would take a minimum of 48 hours for a diagnosis. After having my Jeep for approximately two weeks and failing to reimburse me for the full rental car cost, they still didn’t fix it correctly! Not only was | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Clifton King
    I’ve never been more comfortable with a sales staff as I was with Frontier. Christopher Rangel and Mike Perez were friendly and professional all through the sales process. I highly recommend Frontier Jeep in Lubbock TX.if you’re shopping for a vehicle. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Ceasar Simental
    | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Clifton and Dana King
    Couldn’t have asked for a better experience. We made it clear up front that we didn’t want to commit on our first day of looking and test driving a vehicle. Chris Rangel, our salesman, was very patient and did not pressure us in anyway. He searched diligently to find the exact vehicle we wanted. We shopped other dealerships but | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Gunnar Kittelson
    Service department told me that my vehicle is ready. Got an Uber all the way up from my hotel. And my truck is not started. Do not come here for fast easy reliable service. They will not help you. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Soliz
    I had an appointment to get recalls done on my vehicle. I left it there with the intentions on since they set an appointment for me it was going to get done. It did not get done that day. So I called and spoke to my rep and he said it will be done in the morning (going into day 2 of it being left) left it all day again only for them | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Susie Small Jaramillo
    I came in to purchase a vehicle and worked with Caesar! His customer service was phenomenal!! He was very helpful with all the questions I had and very patient. He made sure that I would come home with a car I loved and allowed me to take the time I needed to ensure the right decision. I definitely recommend him for all your vehicle | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Damian G. Rodriguez
    | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Oaks
    Alex G. helped us find the Wagoneer that best suited our family. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Joan Molina
    Good dealer, excellent service | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ D Ann Blackmon
    | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Jarron Hale
    Very poor service, Mida didn't care to work for me and ket the banks decide and thought I could not hear her and her boss's conversation in the next room saying such. Will definitely not come back. | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Bree Gates
    They charged $175 for a diagnostic fee to say it was the battery when it was a deeper issue. They kept the car for 3 weeks and would not communicate. The car came back with scratches that were never there and looked like they used and abused it. Will not go here ever again. | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Dally Velvet
    a very pretty associate helped me. She was very polite. Got my oil change, tires rotated and car inspected in a quick manner. The service is always nice and friendly. | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ AJ Bauer
    Cody & Ruby are the greatest!!! They take care of all my needs, quickly, and with kindness! Thank you!!! ???? | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ joh pollard
    This is the worst establishment I have been to I dropped near 25,000 $ in the service department and was still treated rudely and disrespected multiple occasions john Sanchez has to be the most incompetent person to wake up in the morning .The GM is the only one with common sense in the building it seems,mr Wilson would be ashamed if | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Hall
    Brought my truck in to get a headlight looked at that’s out. My wife had to pick my truck up for me when it was ready to be picked up. Upon arrival she mentioned how they pulled up the truck, opened the door, and got her in the truck to take it home, rather quickly. She didn’t think to look over the exterior of the truck because of | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Esmeralda Garza
    Jesse and the team put in a lot of work getting me in something reliable. Much appreciated. I absolutely love it! | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ CHRISTINA CAVAZOS
    I experienced the worst customer service at Frontier Dodge service center. They have had my van since before July 4th. I was told Thursday of last week after several calls and leaving messages, that my warranty was valid and the warranty would pay for the parts and labor needed. I asked them to go ahead and order the parts and Cody | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Sirena Hernandez
    HORRIBLE, HORRIBLE, HORRIBLE DEALERSHIP! here is MY PERSONAL EXPERIENCE i dropped my car off to get it look at for a red light that kept popping up and that was causing my car to not start. They diagnosed it within the first week of it being there & replaced exactly what i had already placed the month prior after i had already EXPLAI | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ J Ham
    Great place great people ?? | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Shane Myrick
    | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Michael Hutton
    Working with Mark McCall was a real pleasure. He treats you with respect and puts his clients’ needs first. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Norman
    These guys were excellent, got me in and put pretty quick and they did a courtesy inspection, that nice. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Carmona
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Gomez
    Great experience was not expecting my ideal work truck 2500 Dodge Ram to be what I had always wanted. Awesome thank yall blessings, Shout out to JESSE!!! | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Cheryl Carpenter
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ D Forbs
    My husband absolutely look his new truck. It rides so smooth and very quiet riding. The colors on the vehicle are beautiful and we look great inside our new truck. There are lots of new bells and whistles we are still learning but the upgrade was worth it. Thanks Chris ! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Sylvia Menefee
    Excellent service and Gre | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ M R Garcia Sanchez
    Thank you Augustine Longoria for all you Services. I’m looking for to enjoying my new vehicle. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Vickie Piercey
    Cody found us just the car we were looking for and made the process of buying efficient and smooth! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Chad Ward
    | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Johnny Torres
    He was very helpful and patient getting my son into his first car | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ mike knight
    I don't know why, but I've been calling my advisor multiple times a day and can't get anyone in the service department to pick up. However, when I go in person, I see them just standing around. This service department is so frustrating that I'm strongly considering moving my vehicle to Spirit, where they did a fantastic job. I've had | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Dustin Ward
    Terrible. No one answers the phones when you do get ahold of someone they transfer you to somebody that doesn't answer their phone. Told me it would be $250 for the repair then tried to charge me $650 when I picked it up. Then after I finally pick it up they hadn't even done all the repairs that I needed. This place is garbage avoid | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Ron Archer
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Aldo Carbajal
    I had an excellent experience with Micah Weems as my service advisor. She patiently answered all my questions when I brought my truck in for warranty work. I was initially worried it would take longer than two weeks, but thanks to Micah and her exceptional service, I got my truck back much faster than expected. I greatly appreciate M | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Bouska
    This used to be our go to dealership, I guess there was new management lately and our service trip today was less than great. We have a Grand Wagoneer and were not offered a rental, they sold one of the parts they needed to fix our vehicle, and the vehicle was not detailed as outlined in Jeeps “Wagoneer Client Services” promise. Step | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Thomas N
    | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ guadalupe gonzales
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth Waggoner
    I need the air suspension checked out on my truck. Called them to set up an appointment, I have to drop the truck off 2 days BEFORE the appointment before they will even look at it, so I have to miss work for 2 - 3 days to get the problem diagnosed. This is completely unacceptable. Give me a date and time and I will be there. Update: | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Adela Hernandez
    Awesome service and great customer support | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Paul D
    Amazing customer service and sales staff!!!!!! Cameron was a measure to work with!!!!!! | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Tanya Owen
    Amazing service, fast, friendly and helpful!! Thankyou Augustine Longoria for all your help today!! It was God's will!! ?? | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Josh Sadberry
    Today I was discussing a possible trade in with Justin the internet sales guy. He has a attitude if you don't want to get a deal done right away and is very pushy. Sure he's a good guy but needs to work on that attitude. Kinda makes me want to take my business somewhere else | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Van Pricer
    When Grandma takes her 20 year old jeep in to change oil and spark plugs. You charge her over $500. You send her home with a discharged battery that died the next morning in her garage. After going to Battery Joe's to get a new battery, she noticed a large oil leak in the garage floor. She takes it back and waits 2 more hours to | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Angela Foster
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    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Robert Taylor
    Staff was great. Very helpful. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Deon Yandell
    Bought a used truck from them was told they would change oil and get cleaned up ended up needing a new motor took 2 months to finally get truck and it has been back in shop 4 times now they want me to pay 10 to 12 thousand down and double my payment for new truck to make it right worst place to buy anything | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Rey mendoza
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    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Kassie Holding
    Best car experience EVER! Chris Rangel and Tabor Mayo were extremely professional, helpful and easy to work with! Never had a car experience go this smooth! Highly recommended , you won’t be disappointed! Thank y’all!!! | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Lopez
    Excellent customer service, quick response time and they got straight to the point. There was no waiting, no back and forth trying to make a deal. Chris Rangel did an amazing job. P.S. They have offers that you just can’t refuse! | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Deirdra Frausto
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    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Mendez
    I would like to say that my experience was a great one, Augustine Longoria was my Salesman, made the process easy and went out of his way to help me get where I needed to be at on my payment and total price. I definitely recommend you going to see him. Will send my friends and family to him for sure. Thank you Mister Augustine! | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Wendy Good
    I had a fantastic experience buying my car with such amazing customer service!! | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Jon Avent
    My Service Advisor Micah Meems was great. She saw that my truck was taken care of and contacted me to be sure I was up to date and whenIcouldexpect it ready. If you need an Advisor ask for Micah she is a 10 ?? and makes sure your visit is 10 ??. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Steve White
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    6/4/2024 12:00:00 AM | Google
  • ★★★★★ hyp
    I took my car in for some recalls and a alarm issue. They charged me $170+ just for a diagnoses and wanted $500+ to replace a small part. I'm not coming back here cause it's way over priced. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Pena
    Dirty & unprofessional. Salesmen hooking up with service people. Don’t recommend. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Sylvia Ramirez
    I have purchased many different vehicles at this dealership and the go above and beyond to get you into a car or truck you are looking for, 5 star | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Graylen Moore
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    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Don Mayo
    Was traveling through Lubbock and stopped at the Buddy Holly museum where someone broke one of the windows in our truck. Went to Frontier Dodge the next morning and they worked our truck into their schedule promptly. I was in and out in 2 hours. Great, professional service department. I would recommend them if you need service. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Jackson
    This place is GOD AWFUL and full of idiots! Left my friends top down in the rain, decided not to tell him till he got there and offered to detail it the next day only to vacuum it out. This happened all while just needing to get a tire repaired that somehow took 5 hours. Make it make sense people. Don’t even try to give them any busi | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Ryan McCavitt
    Went in for an oil change, tire rotation, and had a recall to deal with. Setting an appointment was easy. Pricing quoted was clear and upfront. They called me an Uber home and back while the work was being done. All around as pleasant a trip to the shop as one would hope for. Micah was great | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ CASEY PENNER
    Called for service questions continuously got transferred to the transferred to the service department the lady I spoke with was rude and left me on hold I hung up and came in to ask questions and found three girls standing around gossiping about issues not what I wanted to hear when I was having car issues last place I’ll ever go ag | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Nunez
    Called about 7 times with no answer. One of the times was put on hold for 15 min then they hung up! The girl in the front desk was being as helpful as she could be but the service answering phones is garbage | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Jb Beall
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    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Todd Gray
    I brought my wife's 2017 Dodge Challenger into Frontier Dodge Chrysler Jeep Ram Fiat Service Center for AC issues and a faulty radio replacement. We bought the vehicle from a private seller, along with an extended warranty. Our service Rep, Micah, and the Service Manager, went above and beyond to help me get the repairs made, includi | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Demian Salmon
    Cody in service did everything he could to help us with our service issues! Thank you! | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Mayoral
    Excellent Service!!! Everyone was so friendly and professional. Ask for Augustine Longoria…Thank you Frontier. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Billy J Fink
    Great customer service! Cheyenne was fantastic. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Manny Ferrer
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    5/15/2024 12:00:00 AM | Google
  • ★★★★★ david Robinson
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    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Keegan T
    On the phone with them currently and have been trying to reach the service desk for a few questions but been on hold for over 30 minutes... I've spoken with two workers but they were quick to put me on hold. Customer service is low-tier | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Fernie Lopez
    The dealership's service crew, top notch. Thank you for improving my ride. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Suzanna Valdez
    Kameron has been a great sales person again to deal with. I highly would recommend anyone needing a vehicle to go with him | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Stacy Peralez
    Everything went well. Great service just needed my personal info updated correctly | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Suelema C
    We had a great experience. We had our Jeep service with oil change and tires rotated and balance. Was out of there within the hour. Thank you. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Charles Green
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    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Angie Lopez
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    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Shawn LaQuey
    Dealing with Mark McCall was an absolute pleasure. He was prompt on everything we needed and went above and beyond to make sure we bought what we wanted.. The new GM John was also attentive with all our needs and made the process enjoyable as well.. | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ n l
    Mark McCall is my guy to go see we have probably bought 15 vehicles from him and then anytime we have an issue. He is right on top of it and frontier Dodge is always supportive. The service is on point. We have not bought vehicles from other dealerships because they go out of their way to make us feel like family. Rick and Scott Davi | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Orpha Shafer
    Wonderful customer service. | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ jeff P
    Mark helped me as though we were best friends, it I had just met him that day. He was very direct, didn’t waste a lot of time, listened and very thoroughly understood what I wanted and was looking for, almost found something, he suggested an alternative that I looked at, he’s a great person to deal with! | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Kelsey R
    Absolutely love this place. Professional staff. Cody whiltsie sold us our beautiful Camaro. would recommend buying from him. Gonna edit my review. They ran my credit a second time when I wasn’t at the dealership WITHOUT MY CONSENT causing a mark on my credit. Already had to take the car to the shop. Used the frontier shop and the gu | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Mackenzie Riley
    In and out super quick for an oil change! Super easy process! | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Scott Mayer
    Treats customers disgustingly. Had four incorrect Parts ordered in a row and began to blame me for their incompetence. Had a service manager yell at me and hang up the phone on me. Told me wrong information about how much my vehicle can tow (twice) which would have put me in danger if I listened. Not a single department did anything | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Kourtney Dunlap
    Great service! | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Randy Goen
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    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Tim
    Very courteous group. Had me in and out for my service. | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Lopez
    Best dealership! Thank you so much Jesse and Mark for all y’all help! | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Michael Vaughn
    Great service | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Rashaud Ellis
    Fast and very knowledgeable | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ david hayes
    Outstanding customer service! Honest and genuine team that worked hard to deliver on our needs. The culture that Frontier has is a culture, all car dealerships should strive to achieve. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Pair
    We had a great experience at Frontier. Everyone was friendly, knowledgeable, and easy to work with. Augustine went above and beyond to meet the needs of our family. I highly recommend working with him for your next vehicle. | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Ana Moore
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    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Armando Gonzales
    My sin had a truck with frontier. He had got sick spent 4 months in hospital then passed away. I called chrysler to find out what to do about truck. Told them I would make payments. The lady told me no let's wait on death certificate and see what comes about the truck. Emailed certificate and after 3 months the truck was picked up li | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Cody Craig
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    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Pam Sime
    Fixed everything quickly, and everyone was very friendly | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Chad Stevens
    Not Sure how you have a 4 star ranking. When we send our children to school, we expect them to have to deal with problems, and one of them, FDCJRFiat. Her radio had a problem that a simple reboot would not fix. I suggested the dealer may know something. She waited two days for them to find ALL kinds of problems, but nothing that wo | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Byrd
    Everyone is so friendly! There was a line of vehicles for service and it went super quick!! | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Gabriela Diaz
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    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Markus
    Excellent service and very friendly staff! They saved me some cash and my service was fairly quick! | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Flores
    Justin was amazing and the process was easy! | Read Full Review
    4/21/2024 12:00:00 AM | Google
  • ★★★★★ Zoey Taylor
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    4/21/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Garcia
    Amazing customer service! We worked with Adam! The whole team here is just amazing , they make buying a new vehicle such an easy process! If I could give 1000 stars I would!! | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ ashlie garza
    NEVER NEVER NEVER AGAIN!!!!! I’ve been lied to up and down! I thought I was working with an awesome salesman! He lied (his name is Justin Mcadoo) not to mention the service area sucks! I went in to show them the car that was “full serviced” before we bought “fresh oil” didn’t even have oil! So I took it into the service to let them c | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ Missy Peebles
    Cody was awesome to work with! | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Randy Westmoreland
    Great service always | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Graisyn TV
    The entire team was very friendly and knowledgeable. Micah, went above and beyond to meet my expectations. She even offered to Uber me to get my car. I'm super impressed. Job well done, service and parts department. | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Sylvia Perez
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    4/14/2024 12:00:00 AM | Google
  • ★★★★★ Carleigh Gonzales
    We recently got a car on Saturday had an amazing experience definitely recommend going to see Augustine if you are in need of a car!! | Read Full Review
    4/14/2024 12:00:00 AM | Google
  • ★★★★★ Matt Welsh
    Wow, we were traveling back from Texas from the eclipse when an engine light came on. I called a dealership in NM and they were willing to check the code (thermostat), but could not fix it for a few weeks(!) so I called Frontier. They said I could bring it in to them to check so we returned to Lubbock and I checked the Jeep in. In a | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Chris Pina
    Augustine Longoria helped us out so much! Great guy! 10/10 recommend going to him! | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Pete Clark
    Courteous professional personnel | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Ferguson
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    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Chas Worley
    Great service! | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Lucas dowdy
    Did a great job!! Very fast! | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Belinda Maye
    Found us exactly what we wanted even though it wasn’t on their lot. In and out quickly!! | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Nazzi Wigmans
    Professional, courteous and prompt service at Frontier! And I thank John, the service agent who took care of my car. Thank you! | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Felix Castro
    Very great customer service! I would definitely recommend for anyone’s vehicle service. | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Cesar Medrano
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    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Logan Blair
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    4/2/2024 12:00:00 AM | Google
  • ★★★★★ ty ellis
    I was lied to by the service manager Justin Hayes. My wife was leaving town and I told them when I had to have it back. When I went to pick it up at the promised time they hadnt even checked on parts for it yet. When I talked to the general manager of the dealership he was sympathetic but did not offer a solution and when he call | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Sylvia Wickstrom
    Cheyenne treated us with the best customer service.. Kept us informed about our vehicle … | Read Full Review
    3/31/2024 12:00:00 AM | Google
  • ★★★★★ Felix Castro
    Very great customer service! I would definitely recommend | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ liana deleon
    I went to several lots looking for the right SUV and then I ran into Augustine! From the moment he walked out to meet us not only was he was super nice, helpful and so funny, he also found me an amazing ride!! GREAT car buying experience for sure! Thank you Sir ???? | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Azilee Barker
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    3/30/2024 12:00:00 AM | Google
  • ★★★★★ ygnacio rodriguez
    We enjoyed our experience, worked to get us the best possible deal, we didn't feel, pressured into anything and Augustine Longoria,went above and beyond to help us. We highly recommend, do yourselves a favor and go see him. | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Simpson
    Micah was kind and very helpful. She went above and beyond her job description today for me. Very grateful for her. | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Norman
    These guys are AWESOME, they did an excellent job on my radio. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Tristan A
    We had a great experience with Jill! She was super easy to work with and patient! We are happy with our Grand Wagoneer. | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Mary Pena
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    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Richard Akins
    Went in for a couple of recalls. I was told it would take all day and I told them that I had to have it back today. He said no problem and that they would call me when it was done. Just after 6:00, I called to check on it. I was initially told that the Service Dept was closed and I would have to check back in the morning. After some | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Chris Barcomb
    Bought a vehicle they claimed everything worked fine. Get home middle dvd monitor is not working. Been getting the run around for 2 weeks. The vehicle has been stalling the last few day's. Still feel like I’m getting nowhere with them. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Christina Licon
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    3/19/2024 12:00:00 AM | Google
  • ★★★★★ TravisHoughton09
    If I could give this dealership 0 Stars I would. First off when we went in to get a vehicle it took them over 6 hours to get us out of the dealership with a new car. Secondly, the car that we bought they had listed for $49k but when they went to draw up the deal they said it was supposed to be $59k and wanted to keep the price here. | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Koty Haynes
    I took my truck for a dipstick recall at 7:15 am. I tried calling several times to see if it was finished. No answer and no one calls me back. I have someone take me after work and they hadn’t even started it. I had my appointment for 2 weeks. I just got my truck and left. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Shirley Hardin
    Took my 2014 Class B in for an oil change for the first time. Made an appt online and they took it right in and finished in about an hour while I waited. Topped off all fluids and checked everything. Will definitely be using them again! | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Juan Rios
    Traded on Friday evening and on Sunday issues on truck. After they said the truck was certified with warranty. Hope I'll make in on Monday morning to have this truck serviced will see... might have to call corporate. Don't recommend Frontier Dodge LBB TX. | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Tony Herrera
    Went in just to look and drive of in a new truck, very frien | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Mindy Chavarria
    My husband took my jeep in for an oil change and tire rotation. When he was told it would be an hour and a half turned into a 2 hour wait. When he asked how much longer due to it being an hour and 45 min wait the guy said oh yeah let me get your paperwork. This guy was just sitting there eating. Mind you my husband had our three kids | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Brad Jones
    Very disappointed in the entire experience as a whole. Dropped off a vehicle on Monday morning with hopes of finding out why the engine light was on. Told service assistant that it was throwing a code for cam shaft position sensor. We replaced sensor with after market part. Still showing the same code. Asked if it needed reprogr | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ M Hardwick
    Service dept issues**** Got my car back after 7 days of supposedly nothing wrong with it only as the end result for it to do exactly what it was doing when brought it in for them to fix. Absolutely trash. DO NOT GO HERE!! | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Kardwell
    Johnny was great! Made us feel like he actually cared about what was the best option for my family. Great work man! | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Berrier
    Very friendly. They got me in and out as promised. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Tama Havens
    This dealership is always subpar when it comes to the service center. It took them 6 days to diagnose I needed a software update. I’m not confident I would have even had a diagnosis then had I not kept calling and bothering them. They did not fix the splash guard as I asked them to. I received my car back with oil stains on the d | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Scorpion Spyder
    Great people happy this time around final amen amen | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Zach Durchholz
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    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Huerta
    Labor prices are ridiculous. | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Chandra Turner
    To be clear: my one star rating is based on a particular manager (Justin) in the service department. Completely rude, raised his voice multiple times at me, to where I had to tell him to stop talking to me the way he was. Ultimately did not take care of me as a customer who has had my brand new car in the shop 10+ times. NEVER use a | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Saundra Sanchez
    I brought my Challenger in for a minor repair. I was given a quote and would bring my car in the next morning. Next day, the work was completed and the final cost was much higher than the price I was quoted. After discussion, price was reduced $100 but still much higher than the quote. I'll still bring my car in to this dealership be | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Brian “TEXASVIKING806” Vinson
    I'll never buy a car from these cheapskates ever again, I've only had my vehicle for a few months and everything is breaking on this car. All I do is drive to work and drive home thus car shouldn't be having these issues. Frontier Dodge is trash!! | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Mackenzie Nabors
    The service department is a joke. I took my car in that is under warranty to have a intermittent vibration checked out. I went through the whole check in process and the service tech said they would be looking at it soon. I expected to get a call by the end of the day but never did. When I called to check on the status they told me i | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Arturo Rodriguez
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    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Larmon
    Absolutely god awful, why call it a dealership with warranty when you have to pay half a grand for a “maybe” has a problem. | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Jose Alaniz
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    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Alysa Moreno
    Jesse was so helpful!! He was awesome I’m recommending him to family / friends! If you’re looking to get a car go to him. Made me feel like family and also made my first time buyers very easy and was very thorough about everything! | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Steven Warner
    If I could provide a negative I would. I took my 2014 Ram 2500 in to have a recall issue taken care of and asked them to look at some engine codes I was pulling. I tried to provide the details to them but was cut off and advised that the service tech would be able to pull all of that information. Ok, so I left the truck with them. | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Dominguez
    Great customer service, always goes above and beyond!! | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Toni McMahan
    Fast. Efficient. Reasonable price. Very happy. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Melissa
    We went in to find out about their upside down trade in advertisement and to get the trade appraised. They took the car but came back and said she needed to talk to the manager to see what they can do. We sit there for at least 30 minutes and she never came back. Then we left. Once I called back about 45 minutes later, she put her s | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Billy Johnson
    Great service! | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Larry Leivas
    John was very professional and courtesy. Answered all of my questions. Best experience. | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Duran
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    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Kala Ayers
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    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Mendez
    Serviced my Jeep today and my advisor, Alex was great. Attentive to my issues and delivered on his commitment. 5 Star service all around. | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Juan & M'Layna Moreno
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    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Alli Siconolfi
    Jill is the best!! She goes above and beyond for her clients like we have never experienced before. She truly cares about getting you in the vehicle that's the best fit and works tirelessly to make it happen . | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Lewis Treadwell
    Friendly service staff. Took a little longer than I would have liked for an oil change and tire rotation | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Denise Elsrod
    Great buying experience!! Fast friendly service. Cade is the best!! Will definitely be back and recommend friends to go see him. | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Laura Warren
    My husband and I bought a new 2024 Jeep Grand Cherokee L. As always, our experience was pleasat at Frontier Dodge. Kameron Gosnell was personable, knowledgeable, professional, and fun!!! I have already given his name to friends. | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Jack Lamberson
    John provided care and respect during my visit and I look forward to returning again. | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Annie White
    Love this place they are ammmmmzing | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ michael jordan
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    2/12/2024 12:00:00 AM | Google
  • ★★★★★ Linda Gonzales
    100% would recommend anyone to buy from this dealership. Amazing service! Great customer service experience. Felt like I was talking to a friend. Mike B helped me out and really made this experience so easy and smooth. | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Roberto Mendoza
    Great place to get an oil change | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Doug Sitzman
    Jill was great to work with, she found us the exact truck we were looking for. Everyone was very friendly and the process was quick and easy. | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Selina Montez
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    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Kassandra Hernandez
    Went in for an oil change and to get a bracket placed on my car for the front plate and john was so nice and helpful! Got me taken care of really fast! 10/10 would recommend!! | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Jarnagin
    I requested an appointment for an oil change and got in within 30 minutes. The staff was friendly and got me all set! | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Kyla Eads
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    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Mike Garcia
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    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Daijah Mahy
    Great people helped me find my new car | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Leila Gonzalez
    Loved every bit of my service when i was there. Guillermo helped my fiance and I into a brand new car and made the process very easy! He is very helpful, answered all the questions i had and is very professional. Definitely would recommend my family and friends to Frontier. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Jose Coronel
    They need to take customers in the order that they arrive. I get there and I walk in to service department and I get greeted and someone will be right with me. There's only one vehicle in the bay. A short time later two more vehicles show up and the get helped before I do. That's just frustrating. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Marion Tillman
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    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Segura
    I was unable to properly communicate with my service advisor due to the phone system not working at Frontier Dodge. This was a problem that persisted for a week. Very annoying not being able to communicate with anyone! | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Pena
    Management is rude, disrespectful, & UNPROFESSIONAL!!!! | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Kelsey R
    Absolutely love this place. Professional staff. Cody whiltsie sold us our beautiful Camaro. 10/10 would recommend buying from him | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Ray Garza
    John has always taking care of me with no hesitation. He and the whole staff were awesome | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Brenna Price
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    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Emilio Almanza
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    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Billy J Fink
    Great customer service! John was fantastic. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Brian “TEXASVIKING806” Vinson
    I've been calling for days to speak to someone in the service department and no one ever picks the phone up. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Barry Pittman
    Got my fuel filter serviced and two recalls completed by mid afternoon so I wouldn’t have to call someone to pick me up. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Cardenas
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    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Bryant
    They did an awesome job for me !!! | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Terri Gatten
    Employees are knowledgeable ,professional and nice. I will always do my business there Terri G | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Marisol Salas
    Jill was AMAZING with the entire process of me purchasing my new car! I was in a new vehicle in less than two hours during my lunch break! She is the sweetest! Her and Johnny were very professional, kind and listened to what I was needing for our growing family! GO SEE THEM!!!! | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Steve Nieman
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    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Roy Dearing
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    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Marie Lynn Smith
    Dishonest. We took our car for an inspection. To change the rear break pads they said we would have to pay more than $800. We asked again and their employee was rude the whole time. Make sure to ask what you have to pay before taking your car to this place. We paid almost $200 and they only took a picture of our break pads. $200 to l | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Andrea
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    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Russell
    Service team was super quick. Programmed a new Fob for me and completed an update in under an hour. Super pleased! | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Ruiz
    Great job ?????? ???? | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Rudy Flores
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    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Alex Ray
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    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Catarina Garcia
    At first I had a lot of trouble of getting hold of someone but once John took over he got me all taken care of and I left satisfied. Thank you John for taking such good care of me! | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Brad Whitaker
    Frontier dodge. Completed the service of my vehicle. That’s as good as the review gets. I had to stand around when I arrived just for directions on where and when a service agent would help me. After i was finally helped I told them the issue and they said “ok where are the keys.” They told me it would be ready the next day and a | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ Pamela Diseker
    The worst customer service! I had my car towed there to be fixed. I was told someone would contact me within 24 hours. It took five days for someone to get back with me, after calling everyday. I decided to take it to another dealership and I sent a tow truck to pick it up. The tow truck got there and they had to call because the s | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Stacey Hall
    Great experience, friendly, and knowledgeable! | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Robert Evans
    Went smooth. John was very helpful. Thanks | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ laura cantu
    Recently moved from AZ after purchasing a new vehicle at Chrysler, I came to get an oil change. 130pm I asked the gentleman if it would still be covered since it's a Chrysler dealership. He didn't give me a direct answer but told me to drive it in. Told me it would take 1 hr to 2. I decided to wait since it was free, and I had nothi | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ texas boy
    Service for part I ordered works as should but service department quoted 1hour to perform job and after 2 1/2 hours of waiting it took me having to go find someone to figure out what the hold up was. Apparently it was finished and no one bothered to come tell me. Would suggest going somewhere else next time | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Marcia Almanza
    I had a very positive experience at frontier dodge. They made financing a vehicle an easy transition. Trent worked very hard to help us finance a truck. I appreciate the wonderful customer service. | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Michael Clarkson
    Tammy at Frontier Dodge did a great job getting my truck scheduled on a walk in appointment. They did a great job of keeping me updated on how once it was on being worked on. The oil change and tire rotation was done in a timely fashion, I was on the road in just over an hour | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Carrales
    The service adviser was very nice and courteous, but service to change oil was very slow it took 1hour and 45 minutes to change oil it's just as well to spend the extra $20 at an oil changing place and get it done in 10 minutes. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Chris Fritz
    Fantastic customer service and Melissa was a true professional the way she conducts herself. | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Leak
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    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Marina Kingery
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    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Saenz
    Were very helpful and quick about getting my vehicle repairs done! Thanks guys | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Adam Rodriguez
    It's good to go a place with a familiar face. John has been there a while and has always taken care of us. Always informative and letting me know when my vehicle will ready. Thanks for everything | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Missy Zuniga
    John in service department is a very understanding and very helpful.. Thank you for everything you do for me. | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Edwin Hernandez
    Very good and awesome service!?? | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Randy Murdock
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    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Orihuela
    Todo muy caro | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Juliana Tullah
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    1/7/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Pouria
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    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Andres Esparza
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    1/3/2024 12:00:00 AM | Google
  • ★★★★★ Landon Fuquay
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    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Dorsey
    John and Sabrina were a great help! | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy King
    I'd give less than one star if I could. They won't answer phones. The only way to get any communication was to show up onsite.I left around ten voice-mails with the service manager and service advisor no return calls. They screwed up the billing then threatened legal action when I didn't return their calls. I had no idea why they w | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Kaylee Kemper
    Augustine was very kind & super helpful! I had a wonderful experience | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Kz23yt
    Got my jeep gladiator from Connor awesome friendly guy made the process so easy and simple ! Ask for him | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ francisco del valle
    Bonitos carros. | Read Full Review
    12/25/2023 12:00:00 AM | Google
  • ★★★★★ Tkdeuce Deuce
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    12/25/2023 12:00:00 AM | Google
  • ★★★★★ Jenni Yarbrough
    Awesome service, Cody worked hard to get us into a vehicle we liked and could afford. Thank you! | Read Full Review
    12/24/2023 12:00:00 AM | Google
  • ★★★★★ Jesse Fuentez
    Just purchased our son his first vehicle today. Mr Augustine Longoria did an amazing job from the first hand shake to the last. Thank you Augustine and Mike Perez for making our first time at Frontier one to remember. #bruh | Read Full Review
    12/24/2023 12:00:00 AM | Google
  • ★★★★★ senee graves
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    12/24/2023 12:00:00 AM | Google
  • ★★★★★ Darnisha Jones
    The service was fine and the people that helped me today were fine as well, but I was told if I completed a survey from my last experience and gave 10’s on every area I would be given a free tank of gas. I did that and guess what, no gas. I asked my servicer today to check on it and guess what, still nothing… morale of my review is F | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Becky Steelman
    Max was really nice and courteous. I was updated regularly about my vehicle. He was quick to get my truck to the back for routine maintenance. I recommend Max the next time you need something done to your vehicle. | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Nichole Canady
    Service was great… the only thing I didn’t receive a sticker to let me know when my next oil change should be | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Ethan W
    The Service Department did a good job. They were able to handle my extended warranty claim quick and efficiently. The only thing I would like to see is an easy test thread back and forth. The phone tag was slightly frustrating especially when I work night shift hours. Overall satisfactory. | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Gerardo Cano
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    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Joe Pinedo
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    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Ronnie Rodriguez
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    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Rick Hayes
    Being a cold day I was really surprised a sales person came out as soon as I pulled up don’t see that much anymore. I regret not coming here sooner basically received the truck I wanted everyone very friendly even had a great meal ?? awesome GM. Augustine great salesman and Mike Perez finance thanks the best. | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ John Holland
    I paid to have my oil changed at this dealership on my 2022 Jeep Cherokee where miscommunication and poor service happened. The improper installation of the oil filter caused oil to explore all over the engine which caused additional problems. The service department did not pay attention to detail which caused the car to shut off at | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Kaneon Baker
    Got charged 170$ for a re-learn on a tpms , sensor, drove off. TPMs alert came back one a few miles later went back and was then told I needed a new one. New TPMS sensors are 140$ plus 60 labor I was told from another RAM dealership. I will not be getting service done here again. Also, horrible at answering calls. Should’ve read the | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Renee Elliott
    Called for a parts diagram or information on sensor locations for jeep, and was told that the diagrams available to them were of poor quality and wouldn’t be of any help to me. ?? Said it was a Chrysler thing….. because I did mention that Chevy has no problem providing quality diagrams. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Mindy Gomez
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    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Valerie Picaso
    Best every time. Ask for Sabrina! | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Jesse Gonzales
    Fixed my truck and it was back to the original. | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Leslie Sosa
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    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Life as TY
    Jessie was very nice and worked really hard to get me into a vehicle. | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Eric Rios
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    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Chris Scott
    Great salesmen, but absolutely terrible service department. Have called 5 times, been transferred to service, only to be sent to voicemail every time. Left voice messages and have never gotten a call back or any form of communication. Save your money and go somewhere else. | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Nick Butler
    Service member stationed in Lubbock this is the most Unprofessional and not helpful dealership I have ever conducted business with. | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Jason Cavarrubio
    Service was great!! Jesse Is the guy to see about the next Vehicle purchase | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Israel Abesamis
    Poor customer service. I waited for 2 hours for oil change , even though I have appointment. | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Jaclyn Alcala
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    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Logan Golden
    This is the final time I’m sending one of my service trucks to this dealership. Customer service is a 0 here they don’t care about you. You will never get any updates on your vehicles and when you call to get an update on a vehicle that’s been there for 2-3 weeks they act like you are an inconvenience to them. I had one of our trucks | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Darla Barnes
    Service was great, quick, and very friendly. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Chris Gregg
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    11/28/2023 12:00:00 AM | Google
  • ★★★★★ aida rodriguez
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    11/28/2023 12:00:00 AM | Google
  • ★★★★★ gary harper
    Was told our van needed a part for entertainment center. They said they would call when it came in. No call. I called. They said the part was there. Made a appointment, no part, no clue what I was talking about. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ cynthia Rodriguez
    Terrible! Took my jeep in for a battery that was under warranty and over a week still no communication from anyone. Went into shop just to get the run around and car still not fixed. Finally had enough and went my dad to get my vehicle to only find out it had not been diagnosed right! Was told my Jeep Cherokee had two batteries to fi | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Donovan Garza
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    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Elam
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    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Kim Wallace
    Great friendly staff that listen to me did not treat as a dumb female | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ michael knighton
    I was extremely disappointed with my experience at Frontier. I had my Ram 1500 there for a week, but they did nothing to it. The entire time it was left waiting for the transmission tech to take a look at it, but they did not even bother to address the two recall items they brought up. Furthermore, they left other private information | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Kristin Ryser
    We took our Dodge Dually to be serviced, an oil change and fuel filters. I had a 10 am appointment and did not leave there until 1:40 pm, almost 4 hours! It took less time to buy the truck. Then they told me they were short staffed, I am an equipment coordinator on a construction site with 400 pieces of equipment, I know how maintena | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Clint Branch
    Great service. Highly recommended | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ E.W. Grady
    Always enjoy their ability to get me in and do quick service. They're the cheapest place in town for the oil change on my car as well | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ tara lane
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    11/20/2023 12:00:00 AM | Google
  • ★★★★★ JJ H
    These guys are slimy salesmen. Said they would “soft pull” credit with no impact. Liars. When confronted its my fault. Never do business here. | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ O G
    Very professional and patient dealing with me..I'm not the easiest customer. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Kendall Richardson
    Service excellent. Was checked on several times. Was asked if u wanted water or if I was doing ok. Service was quick | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Hector Herrera
    Nobody keeps you informed or returns your calls. I had to go to the dealership and get answers! | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Denver Bruner
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    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Kimberly Jones
    Took our Jeep Cherokee in for some work and recalls. This place had our car for 48 hours and we heard nothing from them. Called multiple times to get a status update and no one would answer or return our calls. Called them and told them we were coming to pick the car up. Got there, my husband went and stood in the bay for 15 minutes | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ brian winn
    I own a small business and had to take one of my service vans in for a warranty item. They kept it for several weeks before even looking at it. Now that it has been Months that this van has been out of service, they will not even respond to me after several attempts to get in touch with the service department. This is doing tremen | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Toby Chandler
    Augustine Longoria went above & beyond to get me in my jeep. Go see him or any other of the great folks there | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ John Jensen
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    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Derrek Porter
    John in the service department took good care of my wife's truck! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ JD B
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    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Juan Franco
    I was first one there and it took 2 hours for them to change my oil they need to d | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Zach Reynolds
    Service department is pretty terrible and never communicate. Spent nearly 9k fixing issues and had problems within 2 weeks after. Scheduled a month in advance and were going to charge me another 2500 to fix thei mistakes. Lesson learned. Don't bother with em. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Amber Hernandez
    Loved my experience with this business. Sabrina was friendly, knowledgeable, and efficient. She made the entire process smooth and stress-free! | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Ru85 Melendez
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    11/6/2023 12:00:00 AM | Google
  • ★★★★★ ERWIN WEBER
    Good service and shuttle rides | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Zoe Brigman
    Was altogether unimpressed with customer service. I had popped a tire on my car from hitting a curb, and the Jeep Wave Roadside Assistance scheduled a tow to bring my car to one of two Jeep dealerships in Lubbock. For some reason, the tow was ordered to the Frontier dealership (a good 2 miles further from my location than Spirit), an | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Fred Gonzales
    Service department had my vehicle for three days prior to even looking at it. When they finally did, in 15 minutes of looking at it, determined there was nothing wrong. Described something completely different from why it was brought in. They were asked to take a second look at it and two days later, still did not figure out the s | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Martin
    Good communication- would text regular updates on car while being serviced. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Whitney House
    Everything was pleased and a smooth experience. Everyone was really sweet and great customer service. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Edward Nava
    Quick fast and friendly got the job done | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Lucas dowdy
    Did a great job on the customer side of things. Technicians should clean them self’s off before sitting in customers vehicles. Oil and mud left inside my grand wagoner. | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Sergio Fierro
    Took my diesel truck in for a oil leak and they gave it back with a broken sensor and windshield washer tank leaking and missing a lot of bolts and broken clips They also mixed my Coolant with a different color I'm not sure if that's safe but I'll be taking my truck to a different dealer because this is not right | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Donald Cristan1
    Awesome customer and maintenance service. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Elias Mora
    Process was very simple and without complications. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ stacy andazola
    I bought a ‘23 Dodge Charger in June, the car of my dreams. Because we had just recently had the storms the car had some hail damage. I tried to negotiate the price down but the salesman, Frank, told me I couldn’t and that the dealership would fix the damage. While this didn’t seem right, I was naive and agreed to it. Two weeks after | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Flores
    Customer service was great and very patient with what I wanted. Would for sure return and buy another vehicle there | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Fidel Herrera
    10/10 best dealership experience to date. Augustine is very professional and knowledgeable. Got in and and out with a new Grand Cherokee L in just a short while. Highly recommend to anyone near Lubbock looking for a new vehicle. | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ George Mota
    | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ faith bingham
    Bought a Jeep in 2020, now trying to refinance my loan to get co-signer removed. Anyways, the salesperson put my dad as the buyer and me as the cosigner. I’m basically stuck with this loan and my names not even on the title….BEWARE OF SALESMAN JUST TRYING TO GET COMMISSION. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Weems
    Great service! | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Chad Miller
    Great service! | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Dave K
    Service center is terrible, nobody ever answers the phone you have to show up in person. I brought my wife's vehicle in because the battery was under warranty & was dead, already had it tested. the service man said 3 weeks before they could look at it & once they did they would have it for 3 days to diagnose the battery which in tur | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Dee Galb
    John was great at communicating and letting me know the progress and cost of my repairs. My van is running great now! I also appreciated the covered Uber service to and from the dealership so I didn’t have to try to find a ride for myself. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Kenzie Buss
    John did a great job of working with me to find a rental while my vehicle was in the shop. I’m happy with the service and communication they provided. Thanks Frontier! | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ kirstin wilson
    Incredible service and hospitality. Sabrina is so nice and was able to work my Jeep in last minute. Will definitely be back!! | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Cody Gillson
    | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ John Houston
    I just bought a brand new 2023 Jeep yesterday from Frontier dodge! Everything went very well and I do love this Jeep!!! My Salesman was Chris Rangel and he was easy to work with!! | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Cody Guerra
    Smooth process and super easy. They were very polite and the waiting room was super clean and had everything you needed as my truck was being serviced!! | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Guy Scott Scaff
    Preston and Sabrina handled, what could have been a sticky situation, with the extended warranty company nicely. | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Lashanda Love
    Augustin and Johnny were awesome. They are polite and knowledgeable. Thank you guys so much. | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ jon deeds
    | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Cox
    Good clean service dept. quick service | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Milo Lewis
    Update Oct 9, 2023 - even after leaving poor review to which they responded, they're still contacting me. Downgraded to 1 star. --- I bought one vehicle from them and now they won't stop calling and texting trying to sell another even after telling them to stop. Be aware... you won't get rid of them if you buy something from them!! | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Caroline Rodriguez
    I have been many times to get my oil changed but Bri was by far the best service advisor!! She was so sweet and friendly! She has wonderful customer service skills this girl needs a raise!! Thank you ?? | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Greg Beliveau
    | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Moore
    | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Bird Zamora
    Thank you Thank You Augustine Longoria for taking the time to helping me out on getting my sports car . I couldn’t have done without you .I’m very blessed and thankful Thank you very everything you did to make it happen.Thank you very much | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Corina Mendoza
    | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Gloria Vera
    | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ JJ Jefferson
    Awesome event! Love the car. Service was above board throughout the entire process! | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Leland Beardsley
    | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Niska Blevins
    Fast and friendly service with plenty of updates. They do what they say! | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ corey strickland
    Very easy and convenient to work with. Got my car right in with my appointment and got me and Uber to pick it up in about an hour! | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Katie Larkin
    | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Becky Steelman
    | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Tammy Payton
    Everyone here that waited on us was very friendly and professional. We will definitely enjoy our new vehicle | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Diana Saldana
    Augustine and Van were very helpful in getting my new Jeep Compass. Love it!! Recommend come see them for all your car needs. | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Vivian Rios
    Purchasing my 2024 Jeep wrangler was a smooth process. Arthur was great! I highly recommend seeing Arthur for your vehicle needs. | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ David Garcia
    Most people are writing great reviews about this dealership don’t be fooled I bought a very nice used 2017 Nissan Frontier just like new. They had to get it from Wichita Falls and drive it to Lubbock for sale. They assured me that it was inspected by their experts there and also in Lubbock, long story short I paid a healthy down pay | Read Full Review
    9/20/2023 12:00:00 AM | Google
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