About Autonation Chrysler Dodge Jeep Ram Bellevue
Autonation Chrysler Dodge Jeep Ram Bellevue is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- 24 Hour Service Center
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (877) 541-8869 today to schedule your next appointment.
Our technicians at Autonation Chrysler Dodge Jeep Ram Bellevue are ready to help you!![Business Link Logo](/App_Content/images/campaignassets/314c779c-9fd3-4778-a3c1-70fffdcf98c3.png)
Autonation Chrysler Dodge Jeep Ram Bellevue is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Autonation Chrysler Dodge Jeep Ram Bellevue today at (877) 541-8869 to learn more
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★★★★★ Sharon StewartMy experience with this dealer was top notch, Tim was awesome, very patient and professional, they work with you to ensure you get what you want, I never knew it was possible for me to get a car, but, I walking out of there with one for sure, I'll recommend them to anyone any day. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ PacificaService was quick and under time estimate. Online pay made check out simple. Only negative was the lot spaces was tight but not a big issue | Read Full Review9/5/2024 12:00:00 AM | DealerRater
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★★★★★ PacificaService was quick and under time estimate. Online pay made check out simple. Only negative was the lot spaces was tight but not a big issue | Read Full Review9/5/2024 12:00:00 AM | Cars.com
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★★★★★ Michael JohnsonThey had the car I wanted. There were a few small issues but everything got taken care of. Friendly staff. | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ CarlylhunterIvan was so helpful! He made our car buying process so easy and stress free. It was such a pleasure to work with him, it felt like he had our best interests in mind, and was so nice to work with. | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ CarlylhunterIvan was so helpful! He made our car buying process so easy and stress free. It was such a pleasure to work with him, it felt like he had our best interests in mind, and was so nice to work with. | Read Full Review9/2/2024 12:00:00 AM | Cars.com
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★★★★★ C BoltThe service was very personal. We were on a trip from Michigan and needed to address a recall . There was a mixup with our warranty that the service advisor was willing to look into for us. She went beyond what might be expected . They took very good care of us ! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ kellsy3000I'm definitely satisfied with the service I have received there. Highly recommend this place! | Read Full Review8/28/2024 12:00:00 AM | DealerRater
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★★★★★ kellsy3000I'm definitely satisfied with the service I have received there. Highly recommend this place! | Read Full Review8/28/2024 12:00:00 AM | Cars.com
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★★★★★ Gsmurfs6Great customer service, team was very professional and friendly. I appreciate the care they took with my jeep. | Read Full Review8/26/2024 12:00:00 AM | Cars.com
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★★★★★ Gsmurfs6Great customer service, team was very professional and friendly. I appreciate the care they took with my jeep. | Read Full Review8/26/2024 12:00:00 AM | DealerRater
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★★★★★ Michael ReubelI have decided to get my car service here from here on out. This is a strong team and that's hard to find now days. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Kelly DotyHighly recommend Shawn Bedker if you are buying a Jeep. He owns multiple Jeeps himself is is extremely knowledgeable about the vehicle, components/parts, maintenance, capabilities, and full range of use possibilities. We bought a used 2016 Jeep Sahara, and returned two weeks later to buy a brand new Jeep Rubicon X after falling in lo | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Clifford CancelosiI purchased two vehicles from this dealer. the purchase process has always been very good. good sales people that invest in getting you the right deal. this rating is specifically for the service department. please just dont go to this service department. its flat out horrible. if Bethany is your advisor, just ask for another person | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ kdot0305Highly recommend Shawn Bedker if you are buying a Jeep. He owns multiple Jeeps himself is is extremely knowledgeable about the vehicle, components/parts, maintenance, capabilities, and full range of use possibilities. We bought a used 2016 Jeep Sahara, and returned two weeks later to buy a brand new Jeep Rubicon X after falling in lo | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ kdot0305Highly recommend Shawn Bedker if you are buying a Jeep. He owns multiple Jeeps himself is is extremely knowledgeable about the vehicle, components/parts, maintenance, capabilities, and full range of use possibilities. We bought a used 2016 Jeep Sahara, and returned two weeks later to buy a brand new Jeep Rubicon X after falling in lo | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ Diego FidelisNever do service there or buy from them! From the manager to the mechanics, they don’t know what they are doing. I left my car there last week with a clear problem, it was overheating, and they said they couldn’t find anything for two entire days! I don’t think they are prepared to deal with cars. They said the car was fine, so I dro | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Miguel HernandezIt was my first visit to service my car and everything was really good, nice waiting area, customer service and really important, all on time as promised, thank you to the service writer who keeps you informed at all times. Making an appointment on the website was really easy, my only negative point will be that my car had a recall a | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ dennystevensWe had a great experience at AutoNation of Bellevue when we went into purchase my wife's new Chrysler Pacifica van. The sales staff was very helpful and knowledgeable explaining all of the features of the vehicle as well as the terms of the purchase. We will be pretty soon from them in the future! | Read Full Review8/22/2024 12:00:00 AM | DealerRater
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★★★★★ dennystevensWe had a great experience at AutoNation of Bellevue when we went into purchase my wife's new Chrysler Pacifica van. The sales staff was very helpful and knowledgeable explaining all of the features of the vehicle as well as the terms of the purchase. We will be pretty soon from them in the future! | Read Full Review8/22/2024 12:00:00 AM | Cars.com
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★★★★★ Vanessa HoffmanWe can NEVER reach anyone in the service department via phone or email! We have called so many times and our vehicle is still there waiting for payment. Do your job and answer the phone or you’ll just continue to lose business! | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Ipolitas DunaravichAlways trying to crazy upsell you. Terrible service. They more often then not forget to do the thing you came in for. 3 hours for an oil change before they let us know they forgot to do it was the final straw. Went there for years, not just 1 bad experience. Never going back. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Mark HolmanUpdate: 08/21/2024 Although I received a reply and sent all the requested emails to their customer relations team as instructed, it has now been two weeks with no further follow-up. This situation reflects my overall experience with Jeep and Chrysler Jeep Autonation of Bellevue. Horrible Experience with Jeep Repairs at Chrysler Jeep | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Renate DillonThankful that my car problem allowed me to come in without an appointment. Customer service was very helpful! | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Kelley MotleyHorrible, horrible experience. My daughter bought her first car here with a promise to fix a few items on the car. We called probably 15 times to try and be sure parts were ordered and nobody would return our calls. We scheduled the appointment but they still couldn’t confirm if parts were ordered. We dropped it off for them to fi | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ marivicpranganGreat customer service and very helpful and friendly stuff I'll definitely keep coming back to this place | Read Full Review8/17/2024 12:00:00 AM | DealerRater
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★★★★★ marivicpranganGreat customer service and very helpful and friendly stuff I'll definitely keep coming back to this place | Read Full Review8/17/2024 12:00:00 AM | Cars.com
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★★★★★ henrik nerup rantbought my Jeep here in 2017 & sales/service just worked. In the last couple of years the service department have deteriorated with lack of communication/planning & now also poor craftsmanship! In this current (2024) setup I would NOT recommend them! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ sharon2008.macI have always had excellent service at Bellevue Jeep, Dodge Ram. I will return and recommend them | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ NickleclercqHayden was courteous and efficient. Give her a raise. Yes yes yes yes yes yes | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ sharon2008.macI have always had excellent service at Bellevue Jeep, Dodge Ram. I will return and recommend them | Read Full Review8/14/2024 12:00:00 AM | Cars.com
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★★★★★ NickleclercqHayden was courteous and efficient. Give her a raise. Yes yes yes yes yes yes | Read Full Review8/14/2024 12:00:00 AM | Cars.com
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★★★★★ Hayden HSERVICE DEPARTMENT IS HORRIBLE. If you are thinking about bringing your vehicle here for service, recalls, issues, etc, do not bring it here. The Service Manager and Service Advisors are all clueless and do not take pride in their work. They avoid any type of confrontation and are very very unprofessional. My car has been in the shop | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Bharath Hunkunda SreenivasaI took my car to Autonation Chrysler Dodge Jeep RAM Bellevue for routine service. Kevin Jimenez Gra was my Service Advisor. My car has over 120,000 miles, and I mentioned that the rear wheels were making a grinding noise. After the service, Kevin told me that the technician didn’t find any issues with the rear wheels or brakes. Howev | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Octavio MoreiraI received super and very professional service throughout the time I was in the store. Thanks AutoNation | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ duffyjakeworst service department I've ever dealt with in my life. Going on 5 1/2 months service manager won't return calls or emails. Been reading reviews online and I am not the only one they've screwed over. Not by a longshot do not, i repeat do not bring your vehicle here. | Read Full Review8/9/2024 12:00:00 AM | Cars.com
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★★★★★ duffyjakeworst service department I've ever dealt with in my life. Going on 5 1/2 months service manager won't return calls or emails. Been reading reviews online and I am not the only one they've screwed over. Not by a longshot do not, i repeat do not bring your vehicle here. | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ julioalfaro12345Fue una experiencia increíble y muy agradable y os veremos muy pronto muchas bendiciones y Gracias | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ julioalfaro12345Fue una experiencia increíble y muy agradable y os veremos muy pronto muchas bendiciones y Gracias | Read Full Review8/8/2024 12:00:00 AM | Cars.com
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★★★★★ Israel HunterSolid place! Definitely felt reliable and thorough. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ TomLast week I had an appointment at 2:00 for an oil change. When I arrived I was told it could be 2-2 1/2 hours before they could get to it. That I found totally unacceptable. You can imagine what my review would have been. A simple phone call explaining would have saved me wasted trip! Today was much more pleasant and they basically t | Read Full Review8/6/2024 12:00:00 AM | Cars.com
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★★★★★ TomLast week I had an appointment at 2:00 for an oil change. When I arrived I was told it could be 2-2 1/2 hours before they could get to it. That I found totally unacceptable. You can imagine what my review would have been. A simple phone call explaining would have saved me wasted trip! Today was much more pleasant and they basically t | Read Full Review8/6/2024 12:00:00 AM | DealerRater
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★★★★★ MakahahaI naught a 5 year maintenance contract. Make sure you check all their work. Twice they did not rotate tires when the service report said yes. I just pulled my cabin filter, it was so bad, I am sure it was never changed, it was black. Again, the service report said yes it was changed. Makes me wonder if they really changed the oil | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ MakahahaI naught a 5 year maintenance contract. Make sure you check all their work. Twice they did not rotate tires when the service report said yes. I just pulled my cabin filter, it was so bad, I am sure it was never changed, it was black. Again, the service report said yes it was changed. Makes me wonder if they really changed the oil | Read Full Review8/3/2024 12:00:00 AM | Cars.com
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★★★★★ KingpinMost of the Advisors are terrible, except for Piper and Hayden they’re amazing for doing their jobs. A lot of empty promises from AutoNation itself. They have new techs working on stuff they’re never trained on. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Mark HolmanHorrible Experience with Jeep Repairs at Chrysler Jeep Autonation of Bellevue I cannot begin to describe the sheer frustration and disappointment I've experienced with Chrysler Jeep Autonation of Bellevue. If you're considering getting your Jeep serviced here, do yourself a favor and look elsewhere. Here are the lowlights of my ongo | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Kristy MetzgerExcellent service and prices. I brought my Fiat in for an oil change and they are fantastic. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Jay CHad a great experience with the service department. The team was friendly, attentive, honest, and customer-centric. Could not have asked for a better experience. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Robyn AndersenFurther in the saga of the repair catastrophy saga. Got two calls yesterday assuring me that they were working on the Jeep as we spoke and it would be ready tomorrow (today July 31st), we'll call "no matter what in the morning". No calls, no notice won't answer calls, no update, ... got the person who is our Jeep case manager cal | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Ken PhilenIf you value your time or money don't go here. It took 30 minutes for the customer service person to check me out. Finding my paper work took forever as he searched through multiple locations. Their “computer system is down” but they had a computer generated copy of my receipt but could not give it to me, saying they would scan it | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ KaseyHORRIBLE EXPERIENCE! DON'T WASTE YOUR TIME HERE! They sell you a car which the engine light goes on a week later. You bring it in, and it has recalled parts. They say they'll replace it under their warranty. You bring them the car and they never call you with status updates. Not to mention no one from the service department is ever a | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Regan AntigOur experience with the sales manager and this dealership was terrible! The sales manager wanted to rip us off on the value of our vehicle we were going to trade in. We have bought and sold dozens of cars in past years, not to mention have worked in the industry and understand how it works and have a bit of knowledge as to the valu | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Robyn AndersenThis would be 0 stars if I could, the sales group might be OKay but do not come here for service. I know you want to go to the dealership and they will claim they are the only people to do certain jobs but the service here is AWFUL! We had a minor transmission issue they say it needed a computer chip. Yeah that can be tough, but | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ John DonaldsonMy service advisor was the main reason for the 5 star review, Hayden was excellent, efficient and great to work with, in addition to the service performed | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ aflywentbyhomeExcellent service department with friendly staff and helpful advice. Adviser keeps inspection status up to real time! Consultant Hayden made our experience a pleasant one! | Read Full Review7/25/2024 12:00:00 AM | Cars.com
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★★★★★ aflywentbyhomeExcellent service department with friendly staff and helpful advice. Adviser keeps inspection status up to real time! Consultant Hayden made our experience a pleasant one! | Read Full Review7/25/2024 12:00:00 AM | DealerRater
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★★★★★ JohannaDidn't give me the creepy or incompetent vibe. Seemed like a kind and sufficiently efficient team. | Read Full Review7/25/2024 12:00:00 AM | DealerRater
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★★★★★ JohannaDidn't give me the creepy or incompetent vibe. Seemed like a kind and sufficiently efficient team. | Read Full Review7/25/2024 12:00:00 AM | Cars.com
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★★★★★ Congtin PhanI am sharing my experience with Chrysler car as a whole and how customer being treated. Since I bought my brand new Chrysler Pacifica for my family in 2020, I put a faith in American car for the first tike in my life. Picked up a car at 5 miles and drives it away with hop. 1000 miles later engine light went on for a brand new car and | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ David SimpsonI test drove a 2020 hyundai santa fe with ramon who i considered down to earth at the time. the car was sold before i could purchase it. i found a link for the same car weeks later and contacted a second time to see if available, it wasn’t. since then, ramon has contacted me more than 20+ times in four weeks trying to sell me a vehic | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Jessica MorrisonIf I could give 0 stars I would. Avoid at all costs and take your business elsewhere. We recently had an incredibly frustrating experience at Auto Nation Dodge, Jeep, Ram. We took our company vehicle in for a safety recall and brake service, dropping it off early in the morning before they opened and explicitly stating that we needed | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Yun Rebecca LiThe staff was nice and updated the information in time. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ ShayGood customer service, but they told me that my oil change would take 45 mins to one hour. I had an appointment and arrived a few minutes early. I ended up being there for 2 hours. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Douglas GuseiloWe bought a new vehicle from this dealership. It immediately needed service, it needed major components to be replaced to clear the check engine light. They completed the service over the course of 1.5 months. The car currently does not act as it did before it went in for service and makes a distinct noise that was not there before | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Lisa ZakroffI have purchased 2 jeeps from here in the past 3 years, but I sincerely regret getting the AutoNation warranty on the first. Not only is it more expensive than it needs to be, but the service department is the most difficult I’ve experienced. Recently I had my car in there for 2 recalls and an issue with the hybrid mode of my batter | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ LouisFriendly advisor, easy to communicate. Professional mechanic, well done job. Nice place for your vehicle! | Read Full Review7/18/2024 12:00:00 AM | Cars.com
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★★★★★ LouisFriendly advisor, easy to communicate. Professional mechanic, well done job. Nice place for your vehicle! | Read Full Review7/18/2024 12:00:00 AM | DealerRater
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★★★★★ Bill WernerMy 2020 Ram was a smooth and quiet ride... till it wasn't. I thought it was muffler -- 80,000 miles. Muffler shop said-- nope, exhaust manifold. Glad I purchased Extended Warranty. Ram of Bellevue certified the Warranty, got it scheduled, performed. Good communication and friendly staff. Best $100 deductible out there!! Recommend th | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Tstubbs5Ramon was very helpful and was always quick to respond. All while dealing with the system shutdown. | Read Full Review7/15/2024 12:00:00 AM | DealerRater
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★★★★★ Tstubbs5Ramon was very helpful and was always quick to respond. All while dealing with the system shutdown. | Read Full Review7/15/2024 12:00:00 AM | Cars.com
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★★★★★ Ira PattersonGoing to have to go with a 1 on this place. Called multiple times over multiple days try and see if there was a part in stock. Was told by Tacoma Dodge that AutoNation had one in stock. So much for supporting local. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Dino DaquilaDONT HAVE YOUR CAR SERVICED HERE OR BUY ANYTHING FROM THIS PLACE They are very dishonest!!!!!! I have bought 2 trucks from this place and have had service done here for about 20 years. Make an appointment to have a recall done and when we get there we find out that it’s a 7-10 hour job. Of course they don’t offer loaners for recall w | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Paula LinsBUYER BEWARE. Please print or download a copy of the original vehicle add with price stated. (luckily I had done this but left it at home) We purchased a used vehicle and we love it. The issues: 1. During financing paperwork we noted the price to be $600 over advertised price. We questioned this and were told the correct price was | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ Diego ArmandoI decided to go to a large dealer to avoid problems and those people do not comply, I bought a semi-new car that had a problem, they agreed to solve it and they never did, they only made me waste 3 months in calls and visits, my problem was not solved Decidí ir a un dealer grande para evitar problemas y esas personas no cumplen comp | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ ODAC CruzBuen servicio, tado el tramite fue rapido | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ cherie sandretzkyIf this review stops even one person from purchasing from these scoundrels. I'll be happy. I was sold a car that had the wrong size brake rotors. When asked if they do a safety check. I was assured they did and the brakes would have been inspected. So I will say the big Voss had to step in and make sure that the rotors would be repla | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ WimFrom my initial dealership visit through the delivery of my new 2024 Wagoneer L, Shawn was tremendous!! Absolutely the Best vehicle purchasing experience I have ever had!! Shawn was always polite, patiently answered my questions and explained the process. He communicated regularly and responded promptly. His knowledge of the Wagoneer | Read Full Review7/1/2024 12:00:00 AM | Cars.com
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★★★★★ WimFrom my initial dealership visit through the delivery of my new 2024 Wagoneer L, Shawn was tremendous!! Absolutely the Best vehicle purchasing experience I have ever had!! Shawn was always polite, patiently answered my questions and explained the process. He communicated regularly and responded promptly. His knowledge of the Wagoneer | Read Full Review7/1/2024 12:00:00 AM | DealerRater
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★★★★★ Lakshmi srikanth reddyThe worst service I have ever seen. They don't have transparency,integrity and they don't have clear communication. Their representative told me they car was available and ran my credit check but when I called them later in the evening they said that car was sold in the morning, then I don't know why they ran my credit check. I have | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Kiley GroomeGreat experience working with the team at AutoNation to trade in my car and purchase a new one! I’ve never had a more seamless experience at a car dealership than I did at this one. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ JT RardenI've held off as long as possible to give this dealership the best chance to make this correct. I recently purchased a fully loaded Jeep Grand Cherokee L summit reserve addition. It has spent 15 days in the shop throughout multiple visits. Now we live in the Cle Elum area so this dealership is an hour away from us with no loaner pr | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Sharon BonhamCan’t say enough good things about this service department. They are always attentive, friendly and on time with their service. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ kevinlairealtyVery slow in response to customers with checking for their vehicle repair in the shop | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ kevinlairealtyVery slow in response to customers with checking for their vehicle repair in the shop | Read Full Review6/19/2024 12:00:00 AM | Cars.com
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★★★★★ beadloriVery responsive to my requests, Abtin did a great job understanding what I wanted and staying in touch with me. | Read Full Review6/17/2024 12:00:00 AM | Cars.com
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★★★★★ beadloriVery responsive to my requests, Abtin did a great job understanding what I wanted and staying in touch with me. | Read Full Review6/17/2024 12:00:00 AM | DealerRater
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★★★★★ SgLuis and the rest of the service department were first rate. They returned my car to almost new. | Read Full Review6/16/2024 12:00:00 AM | DealerRater
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★★★★★ SgLuis and the rest of the service department were first rate. They returned my car to almost new. | Read Full Review6/16/2024 12:00:00 AM | Cars.com
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★★★★★ Jeremy HeinrichsI have been going here for years for service and don't go anywhere else. Really appreciate the staff and service. They communicate well, send pics of issues they find, and do a great job fixing my cars. Highly recommend. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ CWGreat service, great care and customer centric organisation. Appreciate their willingness to make good on their service errors and with the right approach! | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ KenHad a Great experience Shawn was knowledgeable and efficient, very smooth and easy transaction, would highly recommend. | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ CWGreat service, great care and customer centric organisation. Appreciate their willingness to make good on their service errors and with the right approach! | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ KenHad a Great experience Shawn was knowledgeable and efficient, very smooth and easy transaction, would highly recommend. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ Jeremy AshurstAbsolutely terrible dealer. Messaged to find if car was available. Was told they needed time to get it oil changed. Had to follow up to request test drive. Confirmed with them then was told as I had already driven 40 minutes that car was no longer available even though we confirmed. Representative couldn't care less about the inconve | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Zaki DinhoI wish I could more stars But this particular Dealership AutoNation Chrysler Dodge Jeep Ram in Bellevue They are great people and professional I feel less pressure and confident With there work . Specially the Service department manger And service advisor kavin | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ EdwardThank you Bellevue Jeep service team for performing a major interval service and parts warranty replacement for my Jeep Wrangler. A special thanks goes to Piper for managing the parts procurement, diagnosis, and repair work! You're the best! | Read Full Review6/11/2024 12:00:00 AM | DealerRater
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★★★★★ EdwardThank you Bellevue Jeep service team for performing a major interval service and parts warranty replacement for my Jeep Wrangler. A special thanks goes to Piper for managing the parts procurement, diagnosis, and repair work! You're the best! | Read Full Review6/11/2024 12:00:00 AM | Cars.com
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★★★★★ wz ChongAutoNation Bellevue did a make good on a genuine error during an oil change by making sure to go over and above with a super clean detail+top off+top off. All this was in the name of keeping and winning my business. Talk about putting customers first!! They have done that and more. I’m sincerely appreciative and have great admiratio | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Judy RobertsonIvan, Mitchell, Mike, and Jim are outstanding team members helping us with our car purchase. Knowledgeable, expedient, and pleasant to work with. Highly recommended. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Gary Ridergood service and cover all the details. close location. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Christian McDonaldThis place used to be awesome when it was CDJR of Bellevue. Has gone extremly down hill since Auto Nation took over. The service department is a joke - Estimates are shams, timelines are always weeks off, and they don't even install new parts half the time. Had to continually bring the truck back to have parts they said they install | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ mcdonaldcmm6This place used to be awesome when it was CDJR of Bellevue. Has gone extremly down hill since Auto Nation took over. The service department is a joke - Estimates are shams, timelines are always weeks off, and they don't even install new parts half the time. Had to continually bring the truck back to have parts they said they installe | Read Full Review6/5/2024 12:00:00 AM | Cars.com
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★★★★★ mcdonaldcmm6This place used to be awesome when it was CDJR of Bellevue. Has gone extremly down hill since Auto Nation took over. The service department is a joke - Estimates are shams, timelines are always weeks off, and they don't even install new parts half the time. Had to continually bring the truck back to have parts they said they installe | Read Full Review6/5/2024 12:00:00 AM | DealerRater
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★★★★★ hunden27Excellent experience, friendly advisors, easy process. I had no issues and everything was done quickly | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ hunden27Excellent experience, friendly advisors, easy process. I had no issues and everything was done quickly | Read Full Review6/4/2024 12:00:00 AM | Cars.com
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★★★★★ mweisheGreat service! Appreciate their flexibility, quick service, and no pressure to pay for extra stuff. | Read Full Review6/3/2024 12:00:00 AM | Cars.com
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★★★★★ marivicherreras57@gmail.comVery Friendly stuff and fast service …I differently keep coming back can’t complain at all but good job | Read Full Review6/3/2024 12:00:00 AM | Cars.com
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★★★★★ marivicherreras57@gmail.comVery Friendly stuff and fast service …I differently keep coming back can’t complain at all but good job | Read Full Review6/3/2024 12:00:00 AM | DealerRater
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★★★★★ mweisheGreat service! Appreciate their flexibility, quick service, and no pressure to pay for extra stuff. | Read Full Review6/3/2024 12:00:00 AM | DealerRater
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★★★★★ Shashikanth ReddyIt was pathetic experience.. my car has been handed over to me 5 times so far without a fix on the similar issue claiming that it is fixed.. need a serious improvement in the process and to hire skilled technician | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Bilal BashirI wish if I could give negative star rating. I wish if I could have seen all negative comments before wasting my money. Scam dealership, Luis gave an estimate of 535$ dollars and then he charged more than 635$ when I went to pickup my van. Issue was not fixed and similar engine check light popped up but they refused to fix it and ask | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ bgreene55Very responsive and communicative. I thought everything was fine. Very fast and efficient. That’s all | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ bgreene55Very responsive and communicative. I thought everything was fine. Very fast and efficient. That’s all | Read Full Review5/31/2024 12:00:00 AM | Cars.com
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★★★★★ sgoutzThe exterior was pretty nasty and the detailing crew did a fantastic job clean re among it. | Read Full Review5/30/2024 12:00:00 AM | Cars.com
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★★★★★ sgoutzThe exterior was pretty nasty and the detailing crew did a fantastic job clean re among it. | Read Full Review5/30/2024 12:00:00 AM | DealerRater
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★★★★★ Vinay SinghInitially Service advisor communication was an issue, but Ivan fixed when he wqs made aware. | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Shawn PouliotteSo I am kinda shocked to be leaving this review. My past experience with Dodge/Jeep/Ram has always been lack luster. I had a good sales exchange with Renton but post sales was terrible. Decided to try Bellevue as they are close. The experience was frankly awesome. Greeted me professionally, got me checked in and saw to a ride home. | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Esthere TolbertAwesome, friendly and efficient staff! | Read Full Review5/26/2024 12:00:00 AM | Google
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★★★★★ DaniIf I could give a higher number than 10/10 I would. No one ever wants to have a big repair cost, but I felt like I was cared for and valued through the whole process. Thank you to Hayden for making a stressful situation feel more manageable. | Read Full Review5/24/2024 12:00:00 AM | DealerRater
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★★★★★ DaniIf I could give a higher number than 10/10 I would. No one ever wants to have a big repair cost, but I felt like I was cared for and valued through the whole process. Thank you to Hayden for making a stressful situation feel more manageable. | Read Full Review5/24/2024 12:00:00 AM | Cars.com
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★★★★★ HereweareExcellent service and friendly staff. Went above and beyond to help us find the exact car we were looking for. Highly recommend this dealership. | Read Full Review5/21/2024 12:00:00 AM | Cars.com
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★★★★★ StlGreat customer service by the manager. The service representative and whoever answered the phone can improve communication. Under promise and over deliver. | Read Full Review5/21/2024 12:00:00 AM | Cars.com
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★★★★★ StlGreat customer service by the manager. The service representative and whoever answered the phone can improve communication. Under promise and over deliver. | Read Full Review5/21/2024 12:00:00 AM | DealerRater
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★★★★★ HereweareExcellent service and friendly staff. Went above and beyond to help us find the exact car we were looking for. Highly recommend this dealership. | Read Full Review5/21/2024 12:00:00 AM | DealerRater
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★★★★★ kai zhuI've been going AutoNation Jeep Bellevue for years and I still recommend it. | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ ganesh chandraVery helpful staff and on time service | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Gerri AdamsI was from the east coast driving cross country and I needed an oil change, tire rotation, and engine check. Auto Nation Bellevue worked me in and took great care of my car! | Read Full Review5/20/2024 12:00:00 AM | Google
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★★★★★ RossjleonardClean tidy shop area, customer waiting are is clean and comfortable. Service personnel are professional and very easy to work with. | Read Full Review5/20/2024 12:00:00 AM | DealerRater
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★★★★★ RossjleonardClean tidy shop area, customer waiting are is clean and comfortable. Service personnel are professional and very easy to work with. | Read Full Review5/20/2024 12:00:00 AM | Cars.com
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★★★★★ Rob KTop notch service. Decided to try Autonation after having a bad experience at Rairdon for my Ram pickup. Autonation was a smooth, simple, easy process and I was constantly updated by text the entire time. It was great and 100% the opposite experience of Rairdons | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ wmellGreat drop off experience. Vehicle ready when promised. Work and price were as expected too. | Read Full Review5/15/2024 12:00:00 AM | Cars.com
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★★★★★ wmellGreat drop off experience. Vehicle ready when promised. Work and price were as expected too. | Read Full Review5/15/2024 12:00:00 AM | DealerRater
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★★★★★ start500I have been doing business with this dealership and service department since 2013. Sales and service personnel come and go, but overall the dealership is good and the service department has always taken good care of my Jeep vehicles. Recommended! | Read Full Review5/13/2024 12:00:00 AM | DealerRater
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★★★★★ start500I have been doing business with this dealership and service department since 2013. Sales and service personnel come and go, but overall the dealership is good and the service department has always taken good care of my Jeep vehicles. Recommended! | Read Full Review5/13/2024 12:00:00 AM | Cars.com
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★★★★★ Kurt PatrickUnbelievably poor customer service. This place should be shut down. Nobody answers phones and when walking in for service or parts, rude and unhelpful. | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Victortrey FunkloveVery thorough and made me aware of many important factors regarding my car. I'll be happy to spread the word about the friendliness and competency of the staff and mechanics with others! | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Dennis ChauEDIT 5/8/2024: The number you supplied is just your dealership number and there is no prompt to reach the GM. You need to either shut down your front-facing parts department completely or hire more people to make your parts department capable of front-facing business. Just a suggestion, pulling employees early from medical leave is n | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Dave UvelliJustin is a wonderful service representative. Very positive and enthusiastic. He gives the type of service that keeps me coming back. | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Dennis ChauParts department is SEVERELY understaffed, to the point where I am pretty certain the parts department is only around to bring in parts for their own service department. I have complained about this before, two different employees reached out to me and profusely apologized. One gave me his direct contact information but attempting to | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ ArtemThe service was excellent, everything was very well organized, the staff was responsive and competent, thank you very much, you are real professionals! | Read Full Review5/4/2024 12:00:00 AM | Cars.com
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★★★★★ ArtemThe service was excellent, everything was very well organized, the staff was responsive and competent, thank you very much, you are real professionals! | Read Full Review5/4/2024 12:00:00 AM | DealerRater
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★★★★★ Chris FilerLuis in service was great - helped with everything I needed/ wanted to address with the vehicle. | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ David SeberKevin communicated well what to expect, I was pleased that the billing paperwork was correct at check out. They were also speedy, completed the work in the time they quoted, thanks | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Jeff BurkeyBellevue Jeep has finally staffed up their service dept so it doesn’t take several weeks to get in. The service manager I had was again new to me (turnover seems endemic at all service centers), and very pleasant to work with. They did my needed service and they rotated all the tires correctly on the first time. I do now recommend th | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Rajal PatelI went to DCJR and got greeted right away by a different advisor even though I was just waiting for few min for my advisor to finish with previous customer that was my first good experience, then Loui is my advisor I told him where going with my car took him outside mind u in rain he walked with me, I showed him few things that I nee | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Rob KrauseKevin in the service department was awesome. He answered all my concerns about my truck and explained up coming needs like brakes and transfer case service | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Sho YehThe dealership has great follow up on appointment, work progress and post service follow through. The service advisor texted and called to make sure all the work was done to exceed my expectation. An awesome dealership for my RAM service. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ JeffBellevue Jeep has finally staffed up their service dept so it doesn’t take several weeks to get in. The service manager I had was again new to me (turnover seems endemic at all service centers), and very pleasant to work with. They did my needed service and they rotated all the tires correctly on the first time. I do now recommend th | Read Full Review5/1/2024 12:00:00 AM | DealerRater
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★★★★★ JeffBellevue Jeep has finally staffed up their service dept so it doesn’t take several weeks to get in. The service manager I had was again new to me (turnover seems endemic at all service centers), and very pleasant to work with. They did my needed service and they rotated all the tires correctly on the first time. I do now recommend th | Read Full Review5/1/2024 12:00:00 AM | Cars.com
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★★★★★ Misty TI’ve had a great experience each time I’ve scheduled an appointment through service. Excellent customer service and quick turn around time for an oil change. | Read Full Review4/30/2024 12:00:00 AM | Cars.com
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★★★★★ Misty TI’ve had a great experience each time I’ve scheduled an appointment through service. Excellent customer service and quick turn around time for an oil change. | Read Full Review4/30/2024 12:00:00 AM | DealerRater
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★★★★★ Stella DavtyanGood prices,warranty,service and exited people with costumer service skills | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Andre BrownI thought it was gonna take the whole day. But they really got my vehicle up and running really good. No complaints, really friendly service. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Dionne PRIME TIMEVERY THOROUGH SERVICE. APPRECIATED RECOMMENDED SERVICES FOR MY JEEP. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Greg FilesCame in after lunchtime needing an oil change while traveling. They got right on it and I was out of there quickly. Service people were very friendly and courteous. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ dinhnyAutoNation Chrysler Dodge Jeep Ram Bellevue is my go to place to service my Pacifica. The service advisors are experienced and professional. I was impressed by Piper and Rodney’s great customer service! They are patient and addressed all my concerns and got my car serviced promptly. | Read Full Review4/26/2024 12:00:00 AM | DealerRater
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★★★★★ dinhnyAutoNation Chrysler Dodge Jeep Ram Bellevue is my go to place to service my Pacifica. The service advisors are experienced and professional. I was impressed by Piper and Rodney’s great customer service! They are patient and addressed all my concerns and got my car serviced promptly. | Read Full Review4/26/2024 12:00:00 AM | Cars.com
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★★★★★ Michael HenselReceived great customer service, quick response to my questions and the technical team did a great job | Read Full Review4/25/2024 12:00:00 AM | Cars.com
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★★★★★ Michael HenselReceived great customer service, quick response to my questions and the technical team did a great job | Read Full Review4/25/2024 12:00:00 AM | DealerRater
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★★★★★ Le LiNice job done, thanks for the services from Luis, Justus and mechanic! | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Dick BrattonFriendly greeting, quick service, met my expectations. Clean and comfortable waiting room. I just purchased a new Durango and Shawn and the sales manager were on point and able to close the deal with me in a good business-like manner. I have purchased car at this firm in the past and use their service department continuously for Main | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Charmaine BurdetteLuis and Eric from service are the worst | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Murat OzturanWow complete replacement of the team in the Service section. I have been a customer for 15years but I will not be returning for sure. It was supriding that I found same day appointment for express service for oilchange, no wonder there were least busy I have ever seen last 15years. The simple oil change was done effectively, my key w | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Robin Moore4th time I have been in for oil change and no fluids were filled. Not really sure they even changed my oil . Each time brought into the service manager and manager above them. Was literally told each time, by a different person, "I was brought in to change this dealership and get rid of the bad apples." Maybe you should take a look a | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ ryan stoneThank you to the team i appreciate your time and effort in every aspect of this vehicle purchase. Including working we me on my trade value and offering me a fair package with your vehicle. I specifically want to thank the manager for offering his personal support to a disabled veteran to make this deal. I would recommend this team t | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Jrk4800Fair and helpful figuring out concerns and getting fixes covered by warranty. Super helpful. Thank you | Read Full Review4/19/2024 12:00:00 AM | Cars.com
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★★★★★ Ernest StephensI came to this dealership's service center because of a bad experience at another Jeep dealership. Not only did they resolve my issue, Piper, my service consultant, went above and beyond to reassure me from the beginning that she would take care of the issue. She was in constant communication with me, providing updates and I had my v | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Two ScoopsI bought a car here in 2014. The sales guys were awesome. The parts guys were (and are) very helpful. The service advisors I've dealt with have been awesome. The first service manager was good, the one after him probably didn't even know how to put air in a tire (claimed he checked my car himself and it was fine, that he'd driven it | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ lenzerwin01Piper was fantastic. Best service person I've ever had. Restored my faith in the service dept. | Read Full Review4/15/2024 12:00:00 AM | Cars.com
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★★★★★ VincentBPiper is an excellent service advisor. She went above and beyond to take care of my warranty work and to show me how to keep things working well. | Read Full Review4/15/2024 12:00:00 AM | Cars.com
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★★★★★ Keith Swesey$277 for an oil change and tire rotation on a 2024 Ram 3500 and it took 3 hours. I’ll let you draw your own conclusions. | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ scott.turnbullVery well organized and through. Made good use of technology to communicate about issues found and get approval for additional needed services. | Read Full Review4/13/2024 12:00:00 AM | Cars.com
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★★★★★ Cathryn “Trina” CastilloShawn was great! We ordered a 2024 Jeep Wrangler and got it delivered there and he was super informative and answered any questions about the purchase, trade-in costs, and the car itself. He really knows his stuff when it comes to Wranglers since he owns them himself. Great experience! | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ The HammerMy grand Cherokee broke down while visiting the area (from Canada), Piper was excellent at getting my vehicle diagnosed in a short time frame. Piper returned calls in a timely manor regarding updates. We returned to get our Jeep, which made it home, unfortunately the same issue happened. The dealership in Canada confirmed Autonation | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Brandon DarkI had a great experience with Piper, she took care of everything I asked and went above and beyond on several items!! | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Mihai M.Above and beyond. Automation Service department is excellent! The interaction with them was smooth, professional and made in time. I would choose this auto dealer in a blink, no hesitations. | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Bryan CobleySo far, the service I have received from AutoNation, specifically Ramon, have been excellent. He is the first salesman that has stayed committed to me as a customer even after the purchase. I will be candid, the ram I bought needs some repairs, but Ramon has been incredibly helpful and an advocate for me in this process. Highly rec | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ mitchellb123I came in with a lot of work to be done on our Jeep, knowing it might be impossible to get everything completed. Piper worked with me to identify what to prioritize to meet my schedule as I could not leave the car overnight. She kept me up to date throughout the day and even brought me a yogurt. She then talked me through a plan to g | Read Full Review4/9/2024 12:00:00 AM | Cars.com
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★★★★★ Tiffany TeasdaleI got my Wrangler worked on at this location and the tech ended up pinching and severing my backup camera cable. The so called Service Director Ivan Chavez told me that I could go to Car Toys where I had it installed originally to get it fixed and he would refund me that amount in full. I told him I'd give him a quote with them fir | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Jody TuckerThere were unexpected issues with a simple job and they were handled well. Everyone was very nice and accommodating. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Akshay MudgalOnline scheduler will make you think you will get a Lyft ride back home but it's not true. For oil changes they won't offer it so prep a ride back home unless you want to wait 2 hours at the dealership. | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Laura HollowayI needed a quick oil change the day before a big trip. I called and was able to get an appointment. It took only an 1 hour & 15 minutes. Very impressive service. | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ jaime GutierrezGreat customer service as usual !!! | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ yu96Wonderfully helpful honest staff,could not gone any better. They patiently help me check the past record. | Read Full Review4/3/2024 12:00:00 AM | Cars.com
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★★★★★ yu96Wonderfully helpful honest staff,could not gone any better. They patiently help me check the past record. | Read Full Review4/3/2024 12:00:00 AM | DealerRater
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★★★★★ FdezNo me gustó este lugar, estaba buscando un nuevo auto que según ellos tenían el existencia, me dejé llevar por la página de CarGurus que mostraba un jeep con ciertas especificaciones que yo buscaba sin embargo al llegar el agente de ventas que me ayudó no encontró el auto. Me recomendó otro que tampoco encontró, cuando salí de hay qu | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Lawrence FriedmanGreat team at AutoNation Bellevue. They worked with me in a thoughtful supportive way that made me feel comfortable and confident about my purchase. | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ StuartmFanatic people to work with! Ivan, the service manager was great, so was Hayden and Kevin! | Read Full Review3/30/2024 12:00:00 AM | DealerRater
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★★★★★ AnonymousService team is wonderful. Work was done fast and efficient. My car looks amazing and I am very happy with my service here! | Read Full Review3/30/2024 12:00:00 AM | DealerRater
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★★★★★ AnonymousService team is wonderful. Work was done fast and efficient. My car looks amazing and I am very happy with my service here! | Read Full Review3/30/2024 12:00:00 AM | Cars.com
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★★★★★ StuartmFanatic people to work with! Ivan, the service manager was great, so was Hayden and Kevin! | Read Full Review3/30/2024 12:00:00 AM | Cars.com
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★★★★★ William PettitBought a used Jeep Wrangler last year from this dealership. Second car for me and just took it in for its first service. These guys were awesome. Quick and easy to get an appointment, loved their express service and great use of technology to communicate what they were doing, when the car was ready complete with pictures of the wo | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Cole LancasterTerrible customer service. Do not go here. We had a very minor issue with a service appointment that has now turned into a big issue and when trying to speak with the service manager or GM neither one will ever call you back. Avoid this store and take your business somewhere else. | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ MommachoppLuis Vazquez was my service advisor and he was AMAZING! He was very kind, understanding, knowledgeable and professional. I will most definitely be returning if I ever need service on my Jeep in the future. Thank you Luis! | Read Full Review3/28/2024 12:00:00 AM | Cars.com
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★★★★★ tomfelveyAs usual Our jeep dealer made it look easy and efficient Never any problem with AutoNation | Read Full Review3/28/2024 12:00:00 AM | Cars.com
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★★★★★ s2craneAlways friendly and great service! Get the job done when quoted with a smile on their face | Read Full Review3/28/2024 12:00:00 AM | Cars.com
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★★★★★ MommachoppLuis Vazquez was my service advisor and he was AMAZING! He was very kind, understanding, knowledgeable and professional. I will most definitely be returning if I ever need service on my Jeep in the future. Thank you Luis! | Read Full Review3/28/2024 12:00:00 AM | DealerRater
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★★★★★ s2craneAlways friendly and great service! Get the job done when quoted with a smile on their face | Read Full Review3/28/2024 12:00:00 AM | DealerRater
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★★★★★ tomfelveyAs usual Our jeep dealer made it look easy and efficient Never any problem with AutoNation | Read Full Review3/28/2024 12:00:00 AM | DealerRater
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★★★★★ Green Goblin MercedesTerrible customer service. Do not go here. We had a very minor issue with a service appointment that has now turned into a big issue and when trying to speak with the service manager or GM neither one will ever call you back. Avoid this store and take your business somewhere else. | Read Full Review3/28/2024 12:00:00 AM | DealerRater
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★★★★★ Green Goblin MercedesTerrible customer service. Do not go here. We had a very minor issue with a service appointment that has now turned into a big issue and when trying to speak with the service manager or GM neither one will ever call you back. Avoid this store and take your business somewhere else. | Read Full Review3/28/2024 12:00:00 AM | Cars.com
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★★★★★ Reme LI am more than satisfied with the quality of the service. They are professional, knowledgeable and friendly. | Read Full Review3/27/2024 12:00:00 AM | Cars.com
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★★★★★ Reme LI am more than satisfied with the quality of the service. They are professional, knowledgeable and friendly. | Read Full Review3/27/2024 12:00:00 AM | DealerRater
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★★★★★ ERIC WHITEI had an excellent buying experience from the time I walked in the door till I drove off the lot! | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ johnjacksonpowellOur service representative was new to the shop, but very helpful and communicative. We will be back! | Read Full Review3/22/2024 12:00:00 AM | DealerRater
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★★★★★ johnjacksonpowellOur service representative was new to the shop, but very helpful and communicative. We will be back! | Read Full Review3/22/2024 12:00:00 AM | Cars.com
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★★★★★ Teddy BoysenI can't give them full marks because they forgot to reset my oil timer. Other than that this is my favorite Jeep dealership, and I've been to a few. Sales team is good, and knowledgeable, not pushy. Service side is also good, except for the one time they made a mistake I have no complaints. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Jenessa OaksUnfortunately, I have to report that I've had the worst new car buying experience at this dealership. I purchased a brand new Jeep Compass Trailhawk back on August 22nd from AutoNation Bellevue and this vehicle had issues from the start warranting me to bring it back the very next day to fix a cracked windshield in a dent above the w | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Mahmoud AmrI am deeply disappointed by the lack of consideration for my time and the overall disregard for my concerns as a customer. Despite clearly communicating the issue of a ticking sound emanating from the dashboard and requesting a technician to accompany me during the initial inspection to pinpoint the source, I was denied this basic co | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Nadarajah MuhunthanI'm trying to get my car manual and no any help from the dealership . | Read Full Review3/18/2024 12:00:00 AM | Cars.com
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★★★★★ Waelzeidan123Fast service pleasant advisers and good prices also good clean lobby with good refreshments including hot drinks | Read Full Review3/17/2024 12:00:00 AM | Cars.com
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★★★★★ Waelzeidan123Fast service pleasant advisers and good prices also good clean lobby with good refreshments including hot drinks | Read Full Review3/17/2024 12:00:00 AM | DealerRater
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★★★★★ JaywilliamsmailHad a newer employee who did a great job with best efforts. Very attentive and good listener. She went extra mile to get it right. Very good first experience at this dealer. Will send my daughter back for next service | Read Full Review3/15/2024 12:00:00 AM | DealerRater
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★★★★★ JaywilliamsmailHad a newer employee who did a great job with best efforts. Very attentive and good listener. She went extra mile to get it right. Very good first experience at this dealer. Will send my daughter back for next service | Read Full Review3/15/2024 12:00:00 AM | Cars.com
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★★★★★ Stephen SchneiderDistressed and dismayed: service has had my truck for over 100 days claiming customer service doesn’t want to honor my lifetime warranty and not fix my truck. Finally I called customer Service and they said they have never opened a case and have no record of contact. I have a landscape company and this loss is monumental. Pursuing | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Jason YeBig shoutout to Piper and Luis in the service department! They were very friendly, knowledgeable, and professional. Luis was great in helping me choose the right kind of inspection for my car, price, and what it all entailed. Both Luis and Piper were very clear in explaining the issues they found with my car and next steps. Can’t tha | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Robin HanethoGreat service, they really make sure you're service was done right. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Larry MuddThis company autonation is not like other car dealerships, there not pushy, they let you take your time to see what you want, but they are willing to answer any questions you might have. I bought a car from them, and will do more business with them in the future. Highly recommended | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ bobbinrocks30Outstanding service, Piper went above and beyond when my Jeep needed work done. She made sure everything was good before I left. Will definitely take my jeep back. | Read Full Review3/13/2024 12:00:00 AM | Cars.com
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★★★★★ bobbinrocks30Outstanding service, Piper went above and beyond when my Jeep needed work done. She made sure everything was good before I left. Will definitely take my jeep back. | Read Full Review3/13/2024 12:00:00 AM | DealerRater
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★★★★★ elena kharitidiThe service was prompt and efficient, with the staff clearly communicating the process and timeline for service. They also conducted a thorough inspection of my vehicle, addressing any concerns and providing recommendations without pressuring me into unnecessary services | Read Full Review3/10/2024 12:00:00 AM | Cars.com
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★★★★★ Allyssa HernandezI will be sure never to return to this dealership for any future vehicle purchases. I felt like I was forced out of the dealership because I was not willing to put down more than half of what the vehicle is worth up front which was also way above what the vehicle is worth on the market anywhere else. I don’t appreciate that they put | Read Full Review3/10/2024 12:00:00 AM | Google
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★★★★★ Emily DurosReally no nonsense, straightforward process. It was one of the most boring (this is a good thing!) car buying experiences and the fastest I have ever experienced. I?d not hesitate to go back to Autonation for another vehicle. | Read Full Review3/9/2024 12:00:00 AM | Cars.com
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★★★★★ Emmy DurosReally no nonsense, straightforward process. It was one of the most boring (this is a good thing!) car buying experiences and the fastest I have ever experienced. I’d not hesitate to go back to Autonation for another vehicle. | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Edison FeisalA total lack of attention to detail and possibly zero quality control. Pleasant attendant but despite stating a specific request which he confirmed and noted, it was sadly not done. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ GLGTook my RAM SRT-10 to Bellevue Dodge to have brake/clutch fluid flushed. It’s a rare vehicle and they took excellent care of it and even made sure it was parked inside overnight. Great service team. | Read Full Review3/6/2024 12:00:00 AM | Cars.com
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★★★★★ GLGTook my RAM SRT-10 to Bellevue Dodge to have brake/clutch fluid flushed. It’s a rare vehicle and they took excellent care of it and even made sure it was parked inside overnight. Great service team. | Read Full Review3/6/2024 12:00:00 AM | DealerRater
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★★★★★ Neoma LawrensonA couple of glitches with my oil change service this time. The air in my tires was at 38 and 39 making for a rather bumpy ride until figured out why. The oil gauge on the dash still says 20%. Shouldn't it be reading 100% now is the oil was changed. Very friendly staff, especially Hayden at the front counter. She is a keeper. | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Stephen BurgessJust booked here for a recall notice on a RAM Promaster but was impressed by Piper and the service. Will change from my usual place to here for future service. | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Whitney schaferWell first off once you Buy a car and they said the will service the issues right away. You don't hear anything back. I was really clear that Thursdays work for me and to get back to me with appointment when made. I had bought a gmc acadia in December from Tyler which off top didn't want to jump into it until tire service light was t | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ LkzdStaff was pleasant and handled my service appointment. I was only in for an oil change but it was a pleasant experience. The waiting area was great. | Read Full Review3/1/2024 12:00:00 AM | DealerRater
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★★★★★ LkzdStaff was pleasant and handled my service appointment. I was only in for an oil change but it was a pleasant experience. The waiting area was great. | Read Full Review3/1/2024 12:00:00 AM | Cars.com
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★★★★★ EdwardIvan and his team are committed to helping customers with the best service and respect. | Read Full Review2/29/2024 12:00:00 AM | Cars.com
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★★★★★ EdwardIvan and his team are committed to helping customers with the best service and respect. | Read Full Review2/29/2024 12:00:00 AM | DealerRater
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★★★★★ Nick PinkertonWent out of their way to lie to me about their availability when they found out I have a costly warranty issue for my vehicle. Their online scheduler shows wide open availability starting in April and when I told the lady on the phone what the issue was they stumbled and said "uhh we're booked out until October." The first time I too | Read Full Review2/28/2024 12:00:00 AM | Google
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★★★★★ Todd BredlVery attentive staff. Greeted with a smile. Timely service. Delivered quicker than expected. Clean break room. | Read Full Review2/27/2024 12:00:00 AM | DealerRater
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★★★★★ Todd BredlVery attentive staff. Greeted with a smile. Timely service. Delivered quicker than expected. Clean break room. | Read Full Review2/27/2024 12:00:00 AM | Cars.com
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★★★★★ Grant MorrisPiper we excellent as a service rep. I also was very pleased it was a warranty repair and I guess 4 days is ok considering. Now for 5 star service, pickup and delivery, rental car service ….like Evergreen Ford Lincohn….but overall pretty good Thanks Piper | Read Full Review2/27/2024 12:00:00 AM | Google
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★★★★★ KimI received excellent service during my vehicle's last oil change appt. The agent I worked with thoroughly answered my questions & promptly notified me when my car was ready for pick up. I will definitely go back for additional service needs in the future. | Read Full Review2/23/2024 12:00:00 AM | Cars.com
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★★★★★ KimI received excellent service during my vehicle's last oil change appt. The agent I worked with thoroughly answered my questions & promptly notified me when my car was ready for pick up. I will definitely go back for additional service needs in the future. | Read Full Review2/23/2024 12:00:00 AM | DealerRater
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★★★★★ P Ortiz1Repair service is slow and never answer the phone. They don't give you the summary via email. You have to get a hold of them to have it explained. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Yoga Bliss with SamI had the misfortune of dealing with Jeep AutoNation recently, and let me tell you, it was an absolute nightmare. After being assured multiple times that they had the necessary recall part and could perform the required work on my car, I wasted hours of my precious time only to be told upon arrival that they couldn't do the work. Thi | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Paul CampanoPlease be advised of the experience I have had with AutoNation and I am still awaiting information regarding my vehicle. My vehicle would not start so I had it towed to AutoNation Jeep Bellevue, WA on 2/13/2024. • The team contacted me that day and told me I would hear back by 4pm the following day, 2/14. • I then received a call a | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Andrew FlynnI am the Purchasing Manager for an Electrical Contracting business, myself and our company’s Superintendent/fleet manager went to AutoNation Chrysler Dodge and Jeep RAM in Bellevue on Monday 2/12/2024. Our reason to visit AutoNation Chrysler Dodge and Jeep RAM in Bellevue was to address two of our recently serviced service vans that | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ grnjacksonPrompt, efficient, friendly service. Thanks so much for all you did! Will definitely refer others! | Read Full Review2/20/2024 12:00:00 AM | DealerRater
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★★★★★ grnjacksonPrompt, efficient, friendly service. Thanks so much for all you did! Will definitely refer others! | Read Full Review2/20/2024 12:00:00 AM | Cars.com
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★★★★★ Scott RosinRamon is always professional and very accoodating. | Read Full Review2/19/2024 12:00:00 AM | Cars.com
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★★★★★ Kelly BurmanPiper at the service check-in desk was amazing. Very friendly and great communication. 10/10 customer service from Piper. Everyone was very professional and car service was great. | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ John LynchKevin did a great job getting our mini serviced quickly… | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ John DonaldsonMy service advisor was the main reason for the 5 star review, Rodney was excellent, efficient and great to work with, in addition to the service performed | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Dawood SyedI'm glad to get the service for my car from Autonation Dodge service center bellevue. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ J PearsonOn this last visit, Ivan, my service rep., was great. He listened to my concerns, was empathetic, and was friendly. Plus, the part that was needed was in inventory, so that was helpful. | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Vilen DavtyanEasy transaction and deal of Jeep Grand Cherokee Laredo 2015 I got in Bellevue.Great dealer and responsible service! | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Justin ParishCustomer service is seriously lacking. Multiple emails went unanswered, multiple messages left and no one got back to me. If you deal with these guys leave no stone unturned. Despite my notifying them to not run my credit through multiple companies that I was going through CapOne they proceeded to run through many places anyway and n | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ MichaelmlawlerDealership has an excellent service department and staff is very helpful in trouble shooting problems and quite accommodating. | Read Full Review2/14/2024 12:00:00 AM | Cars.com
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★★★★★ MichaelmlawlerDealership has an excellent service department and staff is very helpful in trouble shooting problems and quite accommodating. | Read Full Review2/14/2024 12:00:00 AM | DealerRater
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★★★★★ dburnhamMy suggestion is never at all cost use there service department for anything. i have no clue if they do good work but what i can tell you is they are a joke. i had an appointment and dropped off my vehicle for warranty work on a Saturday that i bought from AutoNation Honda in Renton where i was treated very well and i would recommend | Read Full Review2/13/2024 12:00:00 AM | DealerRater
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★★★★★ dburnhamMy suggestion is never at all cost use there service department for anything. i have no clue if they do good work but what i can tell you is they are a joke. i had an appointment and dropped off my vehicle for warranty work on a Saturday that i bought from AutoNation Honda in Renton where i was treated very well and i would recommend | Read Full Review2/13/2024 12:00:00 AM | Cars.com
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★★★★★ C KSo...maybe I'm just special, but good luck trying to get through to a human being. Trying numerous calls and each time endlessly rerouted through a never ending batch of recordings, with repeating options to select a dept, only to be transferred back to the main menu. Do any humans work at this store? | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Jerry ManderAfter allowing these guys to service my Ram 1500 Ecodiesel for the last 7 years I will no longer be returning for their service. They will not answer their phone (go ahead and try calling their service department. terminal hold). I began the practice of calling them while at my office, holding for 30 mins, leaving office while on hol | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Philip FallsFriendly curtious and prompt. Vast improvement over my previous service experiences. Vehicle work was completed on time at the quoted price. | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Joe SuverQuick oil change lane, had my doubts but gave it a try with my Wrangler. Surprisingly quick with a nice waiting area with coffee. I’ll be back. | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ RobinAuto Nation CDJR pricing is competitive. My salesman, Ramon, was very helpful and knowledgeable. Overall great experience! | Read Full Review2/9/2024 12:00:00 AM | Cars.com
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★★★★★ RobinAuto Nation CDJR pricing is competitive. My salesman, Ramon, was very helpful and knowledgeable. Overall great experience! | Read Full Review2/9/2024 12:00:00 AM | DealerRater
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★★★★★ Mario QuirozUnfortunately I sent in my jeep to get the my key replaced and programmed here....the lack of communication by the service department is absurd. They have a text message service that no one answeres and everytime I call to the service department there is no one around and I get the same run around. I finally had to call the parts dep | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ luis LMy experience was good for the most part, Troy was great, the finance lady kept trying to sell me every extended warranty possible even after I had already agreed with a total price out the door, not even a week after getting my vehicle my battery died twice, Autonation ran some testing and determined the batteries were in good condi | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ mark greenblat (shark380)Great staff, easy to work with and great follow up. Loving my new Chrysler! | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ ilgatto39Too long to process purchase---about 3 hours. Sales associate stated in error that from temporary plated is not needed. Front mounting bracket not installed. After sale sales assoc. not customer helpful. Stressful experience. | Read Full Review2/8/2024 12:00:00 AM | DealerRater
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★★★★★ ilgatto39Too long to process purchase---about 3 hours. Sales associate stated in error that from temporary plated is not needed. Front mounting bracket not installed. After sale sales assoc. not customer helpful. Stressful experience. | Read Full Review2/8/2024 12:00:00 AM | Cars.com
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★★★★★ Mario QuirozUnfortunately I sent in my jeep to get the my key replaced and programmed here....the lack of communication by the service department is absurd. They have a text message service that no one answeres and everytime I call to the service department there is no one around and I get the same run around. I finally had to call the parts dep | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Cyrus MafiArguably the worst service department I have ever had to deal with. Zero accountability, Zero communication, Zero professionality. Are there other zeros to add! Have been trying to replace a radio unit on my 2018 summit, since Oct 2023. After keeping my car for over a week and zero communication, eventually had to stop by in person. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ manekomartinezThank you everyone there it was very quick nicely done, I will very well recommend to anyone | Read Full Review2/7/2024 12:00:00 AM | Cars.com
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★★★★★ manekomartinezThank you everyone there it was very quick nicely done, I will very well recommend to anyone | Read Full Review2/7/2024 12:00:00 AM | DealerRater
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★★★★★ Giovan RichardsonPiper was a pleasure to work with. She kept me in constant communication during the process. | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ John ChenI went to get my oil changed today and their service was excellent. The other staff were also very friendly. I will go back. | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ John ChenI went to get my oil changed today and their service was great. I will go back. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Don SpringfordWent in for an oil change and tire rotation, they did the work quickly and at the price they quoted. Happy with the service. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Jason BolstadI had to take my vehicle into Autonation twice to have perform standard / oil change as they 'forgot' the first time when they kept it over night to fix an unrelated issue. I had called multiple times to reschedule and explain that the original issue was not fixed, finally booked online and was told they don't actually handled the is | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Adam JamesI would start by saying this is the first non 5-star review I have ever given. I do not like to point out flaws of businesses, but in this case they deserve a 0 as they are a disingenuious, sneaky and unprofessional operation that seeks to steal your money. I purchased a Jeep from Autonation Audi along with 5 services from any auton | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ N XUpdate 5 to 3 stars: Went in for my first oil change. Had an appointment setup on a Saturday afternoon. I wish I had known in advance Saturday is not a good day to go in. A simple oil change, and a couple small inspection things totaling an additional 0.4 hours, took over 4 hours total. What good is an appointment if it doesn't secur | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Tony RobertsLast visit was for a service, which was handled without any issues in a timely manner. I hope the 2 recalls pending will be dealt with in then same efficient manner | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Fred TalbotI took my truck in on Sunday night a an 8am Monday appointment. I requested an estimate before work starting. I had to call multiple times to finally get a call back. They fixes the issue on Monday then were supposed to change oil Tuesday morning. Again, no one calls. I called multiple time, emailed multiple times. Called sales as th | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Ashok kumarUpdate: I tried calling the number provided below, but it again goes to the same sales dept. I even emailed to the GM, but no response. Original review: I'd give 0 stars if possible. Terrible after sales service and customer service at this dealership. I found an issue under the back seats in my new vehicle. I reported to them immed | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Alice MuddGardenOverall a very good experience. The service rep was knowledgeable and maintained a strong line of communication with me. The work the technicians did seems well done and what you would hope to get or expect from a dealership. Recommend this shop. | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Mike RaschRamon and the entire team went above and beyond to ensure a seamless car-buying experience. | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ PriceThis dealership was amazing at helping me find the right car for.I definitely recommend buying a car from them. | Read Full Review1/31/2024 12:00:00 AM | DealerRater
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★★★★★ PriceThis dealership was amazing at helping me find the right car for.I definitely recommend buying a car from them. | Read Full Review1/31/2024 12:00:00 AM | Cars.com
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★★★★★ Ashok kumarI'd give 0 stars if possible. Terrible after sales service and customer service at this dealership. I found an issue under the back seats in my new vehicle. I reported to them immediately after reaching home which was about an hour after I got the vehicle from them. They dodged for a while saying parts guy was not available, service | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Jennifer DaaneOur sales guy, Jeremy, and Josh in finance were both super helpful and made the process of leasing my new Jeep easy. Until it wasn’t. I had to go back 5 separate times to resign the paperwork, they gave me the wrong maintenance plan so I’m paying for services I didn’t ask for or want (my bad for not paying attention to that every tim | Read Full Review1/28/2024 12:00:00 AM | Google
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★★★★★ mistybergJust had my first service on my Jeep Wrangler 4xe and my service rep, Kevin, was fast and efficient and answered all if my questions. Thank you! | Read Full Review1/27/2024 12:00:00 AM | Cars.com
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★★★★★ mistybergJust had my first service on my Jeep Wrangler 4xe and my service rep, Kevin, was fast and efficient and answered all if my questions. Thank you! | Read Full Review1/27/2024 12:00:00 AM | DealerRater
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★★★★★ Shelly JohnsonOne of the worst customer experiences I’ve had a service station. They are understaffed which is understandable but I never received any calls or emails about my car. No one answers the phone. I had to show up in person to find out what was going on with my car 2 days after they said they would have it complete. We won’t be going bac | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ Henry LiuI didn't buy car from this dealership so this is related to my service experience. their quality of service is fair in the past but this time, the new battery died after 6 months and they said there is no warranty since it was replaced during warranty period. after calling into Jeep, I found out jeep warranty doesn't cover because th | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Rae'anne SackTerrible service. No communication. I wish I could give negative stars. | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ luis LMy experience was good for the most part, Troy was great, the finance lady kept trying to sell me every extended warranty possible even after I had already agreed with a total price out the door, not even a week after getting my vehicle my battery died twice, Autonation ran some testing and determined the batteries were in good condi | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ B PorterExcellent, no pressure buying experience at this dealership of a low mileage used car. They also worked with us to arrange shipping. Great follow through and very professional. | Read Full Review1/17/2024 12:00:00 AM | Cars.com
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★★★★★ Jie SunSeriously Let Down by Chrysler Autonation Bellevue - A Warning to Future Buyers My car was purchased on January 6, 2023, for a total of 11 days until today, during which time various problems occurred. Just gotta get something off my chest – seriously let down by the service at Chrysler Autonation Bellevue. Bought my Chrysler Pacif | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ R WI can't recommend AutoNation highly enough. We purchased a used car (love the no haggle pricing). We had an issue that was difficult to reproduce with the wipers. Both the sales team and the service team made it easy to work with them to get it fixed at no cost. Thank you Jeffrey and Ivan! | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Allie SartoriYikes. Skip the maintenance package or don’t bring your car here if you can help it. absolutely awful experience. Incompetence at every turn. Took my car in for a standard oil change and it wasn’t ready until 3 days later. No one called me with an update at any point. I called 5 times and all the associates were “busy” every single t | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Vicki W.They were timely and informed us about the progress of our cars being serviced. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Allen DenverI love AutoNation CDJR Bellevue and their service department. I've always been treated very well by the service advisors and my 2 Wranglers and 1 Gladiator have received top-notch work by the techs. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Ed DalbeyGreat service from Autonation! Thank you! | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Stanton Bowmer-VathI had a recalled upgrade and they took care of it. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Rockies98I love AutoNation CDJR Bellevue and their service department. I've always been treated very well by the service advisors and my 2 Wranglers and 1 Gladiator have received top-notch work by the techs. | Read Full Review1/11/2024 12:00:00 AM | Cars.com
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★★★★★ Rockies98I love AutoNation CDJR Bellevue and their service department. I've always been treated very well by the service advisors and my 2 Wranglers and 1 Gladiator have received top-notch work by the techs. | Read Full Review1/11/2024 12:00:00 AM | DealerRater
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★★★★★ Cydney Beckwith01/11/2024 UPDATE: Changed the review from 2 stars to 1 star. My "brand new" Jeep that I purchased 1 month ago blew the transmission on the freeway while I was driving to work this morning. No other dealership wants to work on it because they believe it's Bellevue's problem and I cannot get it in to the service shop to have my NEW ve | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ stephen howardRamon and the staff are very friendly and knowledgeable about their products. He helped me select a vehicle in my price range and I am highly satisfied with the vehicle. | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ mdroodCame in for the quick lube service. Was greeted promptly and friendly. Job was finished in 45 minutes. Thank you | Read Full Review1/10/2024 12:00:00 AM | DealerRater
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★★★★★ mdroodCame in for the quick lube service. Was greeted promptly and friendly. Job was finished in 45 minutes. Thank you | Read Full Review1/10/2024 12:00:00 AM | Cars.com
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★★★★★ skurvydogsThey made sure to expedite my radiator replacement And got me all taken care of which I appreciate! | Read Full Review1/9/2024 12:00:00 AM | Cars.com
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★★★★★ skurvydogsThey made sure to expedite my radiator replacement And got me all taken care of which I appreciate! | Read Full Review1/9/2024 12:00:00 AM | DealerRater
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★★★★★ johnq_37They were friendly and courteous. They work with you to get the vehicle you want. | Read Full Review1/9/2024 12:00:00 AM | DealerRater
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★★★★★ johnq_37They were friendly and courteous. They work with you to get the vehicle you want. | Read Full Review1/9/2024 12:00:00 AM | Cars.com
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★★★★★ Lisa LangeAmanda was through and very helpful. | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Grant RichinsA little hard to get into, but once I was there, they treated me fairly and respectfully, and took great care of my Pacifica. | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Daniel DunnGreat service, replaced the engine and the vehicle is running perfect. They handle all the paperwork paper for a recall issue. Thank you! | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ David RobertsonThe sales team and Mitchell in Bellevue were amazing! They made the process easy, quick, and no hassle. The best buying experience I have ever had. They go above and beyond! | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ said HashiI had poor experience with the sales. Don’t trust their word make sure you verify everything they say to you. | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ TK CarpenterI bringed in my van for service and got charged over 500 and gave them plenty of time to service it right. When I picked up the van, nothing was serviced. I called the service several times to fix the issue and nobody took responsibility. I just paid over 500 for nothing. I will never got back to this dealership ever. Been buying sev | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Jason MillerFriendly people and great service! | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Lizette AyalaI have to give it a 2, though the service department has been trying and feel just as bad for me that I have brought in my leased 2022 Jeep compass 3x on the past month or two. It’s been a really huge burden. Having to get rental after rental when the dealership/manufacturer just gave us a lemon. Paying 560 a month for a car I’ve had | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ XXVXI XVXIIHad a conversation with Jeff that went on for a couple of hours inquiring about a vehicle. Take in note this is plenty of time to check if the vehicle is available and has not been sold yet as it was on the site for multiple days. Put in a schedule time to go check it out after he stated the vehicle was pulled up and ready to show. 3 | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Michael LawlerExcellent experience. Luis Vazquez was my service advisor and he has always been very thorough and accommodating | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Scott GoughExcellent Service Advisor Luis took good care of me. Appreciate his work quality. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ piyushGreat service & response to all questions. Thanks to Luis for his support & fixing all issues . | Read Full Review12/29/2023 12:00:00 AM | Cars.com
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★★★★★ piyushGreat service & response to all questions. Thanks to Luis for his support & fixing all issues . | Read Full Review12/29/2023 12:00:00 AM | DealerRater
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★★★★★ jachalkeAuto Nation Jeep Bellevue... if you do any business with this place be very attentive what they say and do... they are the worst in our area... here are my issues with them 12/29/2023 Dont ever come to this place.... I had changed the tire from this place... been doing oil change for whole time i had jeep... they supposed to have sai | Read Full Review12/29/2023 12:00:00 AM | DealerRater
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★★★★★ Jitendra ChalkeAuto Nation Jeep Bellevue... if you do any business with this place be very attentive what they say and do... they are the worst in our area... here are my issues with them 12/29/2023 Dont ever come to this place.... I had changed the tire from this place... been doing oil change for whole time i had jeep... they supposed to have sai | Read Full Review12/29/2023 12:00:00 AM | Cars.com
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★★★★★ jachalkeAuto Nation Jeep Bellevue... if you do any business with this place be very attentive what they say and do... they are the worst in our area... here are my issues with them 12/29/2023 Dont ever come to this place.... I had changed the tire from this place... been doing oil change for whole time i had jeep... they supposed to have sai | Read Full Review12/29/2023 12:00:00 AM | Cars.com
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★★★★★ Mina KahlifMarcelino the tech was vary good with communication overall he made my experience vary good and texted me every step of the way, Thank you to him and the dealership , I won’t buy a car anywhere els !! | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Cydney BeckwithOrdered a manual Jeep Wrangler at the end of 2022 and due to a stop sale recall I was unable to actually purchase it until December 2023. I do understand this is NOT the dealers fault as it was a manufacturer recall; however, I was not the most impressed with where and how the vehicle was stored for a year. It was kept outside in the | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ C JWarm-hearted and beautiful smile.Clear explanation. Won't charge me on unnecessary services. Trustworthy . | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ OscarMarcelino was super quick on ordering the pats my car need it and did not take long on installing them. | Read Full Review12/27/2023 12:00:00 AM | Cars.com
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★★★★★ OscarMarcelino was super quick on ordering the pats my car need it and did not take long on installing them. | Read Full Review12/27/2023 12:00:00 AM | DealerRater
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★★★★★ Aleisha LucasThey are backed up so it’s tough to get an appointment within a reasonable time frame when you have an emergency situation but once I was able to get in, the service and communication was great! | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ vwoodfieldThey’re very helpful, and went out of their way to help me with returning my rental car. They repaired everything well, and I had no problems on the way home. Thank you very much! | Read Full Review12/19/2023 12:00:00 AM | DealerRater
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★★★★★ vwoodfieldThey’re very helpful, and went out of their way to help me with returning my rental car. They repaired everything well, and I had no problems on the way home. Thank you very much! | Read Full Review12/19/2023 12:00:00 AM | Cars.com
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★★★★★ Mary JobeThe guys helped me out and showed me how to make my bed cover work. They did a great job! | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Claudia MelzigThanks for great service from the staff | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Tyler HoagI had been looking for a vehicle for a few months and spoke with multiple dealers. Through that I didn’t feel happy with any of the experiences or vehicles offers. Upon contacting Tyler at Auto Nation I instantly felt comfortable and no pressure at all. The vehicle I purchased was exactly as advertised or even better. Tyler and his | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Carlosbadillosoltero@gmail.comExelente servicio. Muy amable les doy un 100. % un buen servicio y amabilidad sobretodo respuestas seguras y ambiente agradable. | Read Full Review12/13/2023 12:00:00 AM | Cars.com
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★★★★★ Carlosbadillosoltero@gmail.comExelente servicio. Muy amable les doy un 100. % un buen servicio y amabilidad sobretodo respuestas seguras y ambiente agradable. | Read Full Review12/13/2023 12:00:00 AM | DealerRater
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★★★★★ Johnathan Stevensservice was prompt and timely. i was not informed of tire inspection or of recall procedures. i would have appreciated this and would have bought new tires. | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Jennilee BlackThe service department is so painfully slow and frustrating. I feel like they are always short staffed and stressed out. I am definitely not a car mechanic, but I know when there is an issue with my vehicle. They cannot figure it out and kept my car for five hours without properly communicating unless I approached them. I will defini | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Richard SanoPurchase took about 3 hours! Sales associate satisfactory before sale, but unsatisfactory after sale. Front temporary plate not installed and mounting bracket in trunk not installed. Finance manager tried to sell options even after stating I was ot interested. Very irritating. V @ | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ N MOn 11-13-2023 I purchased a used vehicle from this dealer. The dealer provided a 90 day written warranty for the vehicle. Vehicle was delivered to me out of state. Shortly after delivery the vehicle was not running right and the local VW dealership on November 24, 2023 found that it had an engine problem. A copy of my written warrant | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ GregMade appointment at 10:15am Saturday for oil change waiting onsite. It took 3.5 hours to complete. Got radio problem, asked to just reset power from it, hoping it will "fix" that obviously low quality part, -no go. Instead, offered to bring car back for $235 troubleshooting, possibly $500-$600+ dollars (estimate) to replace. Will try | Read Full Review12/4/2023 12:00:00 AM | DealerRater
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★★★★★ GregMade appointment at 10:15am Saturday for oil change waiting onsite. It took 3.5 hours to complete. Got radio problem, asked to just reset power from it, hoping it will "fix" that obviously low quality part, -no go. Instead, offered to bring car back for $235 troubleshooting, possibly $500-$600+ dollars (estimate) to replace. Will try | Read Full Review12/4/2023 12:00:00 AM | Cars.com
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★★★★★ Kaylie TurnerI appreciated the quick response and courteous attitude of the staff. This was a stress free process for me. Thank you. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Jennifer RockwellI showed up for a quick oil change, and that is what I got. Everyone I dealt with in the service center were very kind and friendly. Each person had a smile, and used eye contact. Best experience anywhere in a very long time. Thank you | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ RicardoSales associate before purchase minimally satisfactory. After purchase totally unsatisfactory. Courtesy, respect and interest in addressing issue poor. Negative attitude with no attempt to offer genuine quality customer service. | Read Full Review11/28/2023 12:00:00 AM | Cars.com
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★★★★★ Roger StilsonThe salesperson, Quan was excellent. The dealership financial department initiated SEVEN hard credit hits and cost us 87 points on our credit. I am considering legal action for hard damages. No return call. Tried four times. Awful. | Read Full Review11/27/2023 12:00:00 AM | Cars.com
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★★★★★ Roger StilsonThe salesperson, Quan was excellent. The dealership financial department initiated SEVEN hard credit hits and cost us 87 points on our credit. I am considering legal action for hard damages. No return call. Tried four times. Awful. | Read Full Review11/27/2023 12:00:00 AM | DealerRater
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★★★★★ John MilbrathThe staff was friendly and helpful. The appointment was easy to make, they explained all the work and had it complete when promised | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ start500I have bought four cars here ant the Bellevue location over the past ten years, and I take them here for service. The service staff has changed frequently during this time. The staff that was effective and worked toward the customer’s benefit are always the ones you don’t want to see go. Recently, restoration has been made to the dea | Read Full Review11/17/2023 12:00:00 AM | DealerRater
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★★★★★ start500I have bought four cars here ant the Bellevue location over the past ten years, and I take them here for service. The service staff has changed frequently during this time. The staff that was effective and worked toward the customer’s benefit are always the ones you don’t want to see go. Recently, restoration has been made to the dea | Read Full Review11/17/2023 12:00:00 AM | Cars.com
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★★★★★ Anthony DiJulioMy experience purchasing a car was very smooth and was a much more enjoyable process than it has been in the past with different dealerships. My salesperson Claire Kim was professional and helpful, and we appreciated the attention to small details like having the dash board display configured to different setting based on a conversat | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Sea PIt's just impossible to get the updates on the car that we have it service there 3 weeks ago. I called for a few hours and nobody picked up the phone. How is this possible? I would never buy a car from you guys. | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Sunny JosephTo be honest very disappointing !! I arrived early in the morning as per my booking and got the car serviced only at the end of the day that too when I physically arrived at the showroom. Could not get I touch with anyone in the service department via phone, kept ringing nonstop. I just did not get time to write a google review, whic | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ J HMr. Marcelino Sanchez Neri, my service advisor, and Mr. Ivan Chavez, the Service Director, really helped out in assisting with issues related with arranging for 2 recalls of our 2018 Pacifica Hybrid Limited. I didn’t have a good experience the first time I called the FCA recall 1-800 number and spoke with their phone agent. My reques | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ enriquehuacujaTerrible customer service. Slow service, I decided to give them a second chance but definitely the service department need some customer service skills, same experience both times I have been there. Never waited so long for an oil change. | Read Full Review11/13/2023 12:00:00 AM | Cars.com
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★★★★★ enriquehuacujaTerrible customer service. Slow service, I decided to give them a second chance but definitely the service department need some customer service skills, same experience both times I have been there. Never waited so long for an oil change. | Read Full Review11/13/2023 12:00:00 AM | DealerRater
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★★★★★ Enrique HuacujaTerrible customer service. Slow service. | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ KylevaraExcellent service and very attentive to customer needs. Very evident that it’s a real team who puts the customer first. | Read Full Review11/10/2023 12:00:00 AM | DealerRater
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★★★★★ KylevaraExcellent service and very attentive to customer needs. Very evident that it’s a real team who puts the customer first. | Read Full Review11/10/2023 12:00:00 AM | Cars.com
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★★★★★ Deezy AuthenticI came in for an oil change (Scatpack), but decided to walk the showroom floor and came across a Hellcat that drew my attention that could have been paid in full!! I was never greeted by any of the salespeople so I didn't bother to do any other business. This is the 2nd Dodge dealership in the State of Washington to discriminate aga | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Jeremy BennettIf I could use "Negative Stars", it would be negative 5..... service date 11/9/23, service number 3465. 1) This dealership was so backed up for service appointments, I had to book over a month out for an appointment. 2) I entered my issue and in depth relative information for the problem I was having (intermittent service electronic | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Reika OnoThe 2 star is for the consultant who was very helpful and considerate. I was charged $250+ for labor fee for inspection but didn’t get the main concern clear. “Could not find anything wrong with the vehicle.” My car moves to the right when driving, they didn’t see it drift to the right. After I got back my car and tried, I was on the | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Dawn CallahanMy purchase process with Shawn was, without a doubt, the best sales process I’ve ever been a part of. Fantastic communication, incredible subject matter expertise, a joy to work with. Had my review ended there, it would have been five stars. Sadly, my review doesn’t end there. A few months after purchasing a high-end Jeep Grand Cher | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ josh vanceI have some sort of grinding noise, was hoping to have that identified, but they were not of much help. One of the suggested fixes was rotating my tires that were installed about 2 weeks prior. | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ TTTerrible chat function. No help. Terrible. No help. No help at all just a cIosed chat window over and over and over. I was just asking you to provide information about a service and no one wants to help. Get it together. Answer my question. Why is it so hard to answer a question. You made me feel like I was doing something wrong. | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ ThomasMy service supervisor, Chris Rider, is knowledgeable, courteous, and helpful with everything that my Dodge truck may need. | Read Full Review11/5/2023 12:00:00 AM | Cars.com
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★★★★★ ThomasMy service supervisor, Chris Rider, is knowledgeable, courteous, and helpful with everything that my Dodge truck may need. | Read Full Review11/5/2023 12:00:00 AM | DealerRater
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★★★★★ kenv996You can do better elsewhere. I bought a preowned Lexus from them. I was told when I bought it to go through their service department for warranty work. I called to make a service appointment, could only talk to a receptionist. She told me I was on my own. They would not service my car, get service elsewhere . She didn’t even ask why | Read Full Review11/2/2023 12:00:00 AM | DealerRater
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★★★★★ kenv996You can do better elsewhere. I bought a preowned Lexus from them. I was told when I bought it to go through their service department for warranty work. I called to make a service appointment, could only talk to a receptionist. She told me I was on my own. They would not service my car, get service elsewhere . She didn’t even ask why | Read Full Review11/2/2023 12:00:00 AM | Cars.com
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★★★★★ Kenv996You can do better elsewhere. I bought a preowned Lexus from them. I was told when I bought it to go through their service department for warranty work. I called to make a service appointment, could only talk to a receptionist. She told me I was on my own as they would not service my car, I was told to get service elsewhere . Sh | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Charlie SmithAlthough I didn't purchase my new Jeep Grand Cherokee from this dealership. I choose to take my vehicle here for my first oil change. Upon arriving at the dealership and checking in for my scheduled appt., I was informed that it would be a 45 min. wait. So, I elected to wait in the lounge. After waiting patiently for 2 hrs, I che | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Jun Y.I posted this on FB forums, but might as well post here for awareness. TLDR; this Dealer tried to hide a $36K repair bill from me for 3 weeks and get away with it. Returned car. Have new car. Lost a few thousands in process but I’m past it. Short Version: - 9/6 Purchased 2016 GTR w/35k miles for $80K at Autonation Dodge Ram in Bell | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ kalMy husband dropped his Jeep off at the dealership 6 days ago and the only communication he has received from them has been a text message with a bill for $1500, which felt more like a ransom demand than update. The Jeep is barely 3 years old and has less than 30K miles on it. He's left 10 VMs and several emails trying to get answers | Read Full Review10/30/2023 12:00:00 AM | DealerRater
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★★★★★ kalMy husband dropped his Jeep off at the dealership 6 days ago and the only communication he has received from them has been a text message with a bill for $1500, which felt more like a ransom demand than update. The Jeep is barely 3 years old and has less than 30K miles on it. He's left 10 VMs and several emails trying to get answers | Read Full Review10/30/2023 12:00:00 AM | Cars.com
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★★★★★ Kailyn ElliottUpdate, my husband dropped his Jeep off at the dealership 6 days ago and the only communication he has received from them has been a text message with a bill for $1500, which felt more like a ransom demand than update. The Jeep is barely 3 years old and has less than 30K miles on it. He's left 10 VMs and several emails trying to get | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Lawrence J.Stopped by earlier this week for an oil change and service center team member, Luis, was great. I got attended to quickly and I even got updates via text while waiting on site. He was kind, well informed and overall this was a good and quick experience at the dealership. will be returning for future maintenance (& maybe even an upgra | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ MMDClaire was an extremely kind, patient agent. I appreciated her prompt communication even after buying a new car. Thanks Claire for making my experience seamless. | Read Full Review10/26/2023 12:00:00 AM | Cars.com
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★★★★★ MMDClaire was an extremely kind, patient agent. I appreciated her prompt communication even after buying a new car. Thanks Claire for making my experience seamless. | Read Full Review10/26/2023 12:00:00 AM | DealerRater
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★★★★★ ETWI leased a new Jeep and they were very helpful and courteous throughout the entire process. Ramon was particularly helpful. I would highly recommend them. | Read Full Review10/25/2023 12:00:00 AM | Cars.com
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★★★★★ Steve JohnsonFrustrating encounter with the service department. Brought my truck in for a recall, only to find out they needed to remove the dash for airbag repairs. Wish I had known beforehand; I wouldn't have proceeded. Predictably, my dashboard now rattles, and there are scratches and burn marks on the leather. When I raised concerns, they den | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Heidi MerkelHorrible experience. We went in and were told an offer was good for 10 days until the end of the month by the sales person and manager Joe. We called and came back 2 days later and they CHANGED the offer, when we showed the guy the original offer, he pretended to do behind the scenes haggling and came back with a still worse offer. | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Richard EggeNatasha Alnuimat was great and very helpful, but your mechanics suck | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Prasantha JayakodyOne of the worst dealership experiences I have ever had. Had a 9:30am service appointment (which I made 6 weeks ago). I was there at 9:25 but didn't get checked in until after 9:40 since there was a line of people waiting to check in when I arrived. I had to repeat to the service advisor all the details of the service I wanted even t | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Nick NesterovIt was a great experience. I am delighted with how the purchase of my Challenger went. The service of this dealer center is excellent. I especially want to mention sales consultant Mitchell Stuart. He is a very friendly guy who answered all questions in detail and quickly. And most importantly, he helped me get outstanding and inexpe | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ KYUJIN CHOIKind and Quick even though it was on Saturaday. | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Shelbi WWe brought our van in for recall work to be completed. We have not had very good experiences with other RAM dealers in the area for service work, but AutoNation had great customer service. | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Raja Gillbooked 10:30 appointment for an oil change, took 15 min to check in. what was supposed to be express lube service took 1 1/2 hrs. i had to go to the service desk to ask my vehicle was ready to which they said 'yes'. when he handed me the paperwork. It only mentioned oil change was done(i had requested oil change, tire rotation and mu | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ saradebellVery helpful and friendly. Our salesman made the whole transaction enjoyable. The whole experience was great! | Read Full Review10/14/2023 12:00:00 AM | Cars.com
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★★★★★ saradebellVery helpful and friendly. Our salesman made the whole transaction enjoyable. The whole experience was great! | Read Full Review10/14/2023 12:00:00 AM | DealerRater
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★★★★★ findleyd66Very poor communication on repair status and schedule. Second visit required to fix faulty repair work. | Read Full Review10/13/2023 12:00:00 AM | DealerRater
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★★★★★ findleyd66Very poor communication on repair status and schedule. Second visit required to fix faulty repair work. | Read Full Review10/13/2023 12:00:00 AM | Cars.com
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★★★★★ lmoralesfrancoI have been visiting the agency for more than 3 years. My first visits for the service used to be fast, no more than an hour. My two past visits has been longer (2 hours or more) and I asked me what is the point of making an appointment if at the end I will end waiting so much time for my vehicle? Something changed since the first ye | Read Full Review10/12/2023 12:00:00 AM | Cars.com
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★★★★★ lmoralesfrancoI have been visiting the agency for more than 3 years. My first visits for the service used to be fast, no more than an hour. My two past visits has been longer (2 hours or more) and I asked me what is the point of making an appointment if at the end I will end waiting so much time for my vehicle? Something changed since the first ye | Read Full Review10/12/2023 12:00:00 AM | DealerRater
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★★★★★ JohnEveryone at the dealership was very polite and respectful. I got a great deal without the run around. They have my recommendation! | Read Full Review10/9/2023 12:00:00 AM | DealerRater
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★★★★★ JohnEveryone at the dealership was very polite and respectful. I got a great deal without the run around. They have my recommendation! | Read Full Review10/9/2023 12:00:00 AM | Cars.com
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★★★★★ Bennett HuangThe buying process exceeded all my expectations. From the moment I stepped in, Shawn provided unparalleled service, guiding me every step of the way with his expertise and patience. To top it all off, the car was in impeccable condition, reflecting their commitment to quality. I couldn’t have asked for a better experience. Highly rec | Read Full Review10/8/2023 12:00:00 AM | Google
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★★★★★ SeanBrought my vehicle in for service. They had it for a month but after picking it up, I found that the three main concerns that I brought it in for in the first place were all still present. They also 'upsold' me on multiple services that I recognized after the fact were all performed within the last six month and thus did not need to | Read Full Review10/8/2023 12:00:00 AM | Cars.com
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★★★★★ SeanBrought my vehicle in for service. They had it for a month but after picking it up, I found that the three main concerns that I brought it in for in the first place were all still present. They also 'upsold' me on multiple services that I recognized after the fact were all performed within the last six month and thus did not need to | Read Full Review10/8/2023 12:00:00 AM | DealerRater
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★★★★★ RfgrimwoodIt is difficult to reach somebody in service. Your phone numbers are all messed up Google website phone numbers is disconnected | Read Full Review10/4/2023 12:00:00 AM | DealerRater
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★★★★★ RfgrimwoodIt is difficult to reach somebody in service. Your phone numbers are all messed up Google website phone numbers is disconnected | Read Full Review10/4/2023 12:00:00 AM | Cars.com
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★★★★★ Aqeel Al LamiThey are unprofessional, a failed dealer, the Bellevue Super Pfizer site is a liar in dealing with me. I advise everyone not to deal with this for a failed dealer. | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Kimberly WolfI absolutely recommend this dealership, the leadership and sales team are A+. Very unlike other locations. I drove off with my third vehicle from them and will be back next time. Start here; even if you check out other dealers, you will end up with them, such a positive experience and a lot loaded with choices. | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ Scat Pack DriverGreat dealership. I did not feel pressured but did feel that the staff was genuinely interested in connecting me with the car and options I preferred. This was my best car-buying experience. | Read Full Review9/30/2023 12:00:00 AM | Cars.com
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★★★★★ Scat Pack DriverGreat dealership. I did not feel pressured but did feel that the staff was genuinely interested in connecting me with the car and options I preferred. This was my best car-buying experience. | Read Full Review9/30/2023 12:00:00 AM | DealerRater
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★★★★★ dblakelyI will start by saying that previously I gave the dealership high marks, but for my last two visits….both for service, the service department has been totally understaffed, generating long extended waits just to check in. Trying to follow up to check the status of my vehicle was virtually impossible…..tried phone, text and email. All | Read Full Review9/30/2023 12:00:00 AM | DealerRater
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★★★★★ dblakelyI will start by saying that previously I gave the dealership high marks, but for my last two visits….both for service, the service department has been totally understaffed, generating long extended waits just to check in. Trying to follow up to check the status of my vehicle was virtually impossible…..tried phone, text and email. All | Read Full Review9/30/2023 12:00:00 AM | Cars.com
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★★★★★ Nick FisherGreat dealership. I did not feel pressured but did feel that the staff was genuinely interested in connecting me with the car and options I preferred. This was my best car-buying experience. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Raisaa TashnovaOverall stress free shopping experience. I told them my number and they got me as close to it as possible. There was one hitch where at the very end (i am literally signing the papers) when I noticed a $250 increase in the price. This increase was due to a rebate being unqualified and was never pointed out to me, so that left me feel | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Travis BirdIvan sold us a new Pacifica Hybrid. Process was easy and straightforward. Good dealership to buy from | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Bill MooreService itself seems to have been done well. Internet service is poor. Service desk did not do a good job of keeping me informed of status when the estimated wait time had been significantly exceeded. | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Sandra DavisMy son had his first car buying experience here. He purchased a 2019 Toyota Tacoma. Very nice truck! However with the modifications on it, it needed a longer steering column….. thank god he wasn’t on the freeway but he lost steering! It came undone. We brought the vehicle back to be fixed and auto nation DID NOT FIX IT! After a month | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ Nathan PhamGreat customer service, Ivan helped my buying experience smoothly, and hassle free! It was great, Highly recommended! | Read Full Review9/18/2023 12:00:00 AM | Google
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★★★★★ Philip Turk(2022 Ram 2500 Limited Mega Cab) Mitchell Stuart from Auto Nation was outstanding! He really made the car buying process easy. Thank you for your excellent service! | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ SunfrkThis is the second time I have taken my Jeep in for an oil change and came to pick it up and none of the fluids had been topped off. I question if the oil was even changed. | Read Full Review9/12/2023 12:00:00 AM | Cars.com
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★★★★★ SunfrkThis is the second time I have taken my Jeep in for an oil change and came to pick it up and none of the fluids had been topped off. I question if the oil was even changed. | Read Full Review9/12/2023 12:00:00 AM | DealerRater
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★★★★★ Guanyunice dealer and nice service, they procide nice inventory and nice service to build a new wrangler. | Read Full Review9/11/2023 12:00:00 AM | DealerRater
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★★★★★ Guanyunice dealer and nice service, they procide nice inventory and nice service to build a new wrangler. | Read Full Review9/11/2023 12:00:00 AM | Cars.com
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★★★★★ flyasspresentsThough I wasn't able to get the car that I wanted nor the financing I by no means came out empty-handed. AutoNation Chrysler Dodge Jeep Ram Bellevue set me up with a great vehicle at an extremely affordable price! The "boat" is in terrific shape and two weeks later it's driving beautifully if not better than when I first purchased it | Read Full Review9/11/2023 12:00:00 AM | Cars.com
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★★★★★ flyasspresentsThough I wasn't able to get the car that I wanted nor the financing I by no means came out empty-handed. AutoNation Chrysler Dodge Jeep Ram Bellevue set me up with a great vehicle at an extremely affordable price! The "boat" is in terrific shape and two weeks later it's driving beautifully if not better than when I first purchased it | Read Full Review9/11/2023 12:00:00 AM | DealerRater
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★★★★★ S WeintraubTotally dysfunctional dealership.. I purchased a car on Sunday and was then told that the car hadn?t been thru inspection, and I would need to return on Wednesday to pick it up. Mitchell (sales person) called me Weds and told me it needed some work and wouldn?t be ready till Friday and that Mitchell would me . I called 3x Friday to b | Read Full Review9/10/2023 12:00:00 AM | Cars.com
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★★★★★ Stan HarrisonI stopped by the dealership to ask if I could bring my Jeep Wrangler in for a scheduled service and a few other items while I was gone on an extended trip out of town. The scheduler agreed that would work just fine and together we came up with what needed to be done and the dates I would leave and pick up my my Jeep. They had 14 days | Read Full Review9/9/2023 12:00:00 AM | Cars.com
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★★★★★ susie7505Totally dysfunctional dealership.. I purchased a car on Sunday and was then told that the car hadn’t been thru inspection, and I would need to return on Wednesday to pick it up. Mitchell (sales person) called me Weds and told me it needed some work and wouldn’t be ready till Friday and that Mitchell would me . I called 3x Friday to b | Read Full Review9/9/2023 12:00:00 AM | Cars.com
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★★★★★ susie7505Totally dysfunctional dealership.. I purchased a car on Sunday and was then told that the car hadn’t been thru inspection, and I would need to return on Wednesday to pick it up. Mitchell (sales person) called me Weds and told me it needed some work and wouldn’t be ready till Friday and that Mitchell would me . I called 3x Friday to b | Read Full Review9/9/2023 12:00:00 AM | DealerRater
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★★★★★ Susie WeintraubTotally dysfunctional dealership.. I purchased a car on Sunday and was then told that the car hadn’t been thru inspection, and I would need to return on Wednesday to pick it up. Mitchell (sales person) called me Weds and told me it needed some work and wouldn’t be ready till Friday and that Mitchell would me . I called 3x Friday to b | Read Full Review9/9/2023 12:00:00 AM | Google