About Autonation Chrysler Dodge Jeep Ram Columbus
Autonation Chrysler Dodge Jeep Ram Columbus is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Certified Technicians
Call (706) 405-7835 today to schedule your next appointment.
Our technicians at Autonation Chrysler Dodge Jeep Ram Columbus are ready to help you!
Autonation Chrysler Dodge Jeep Ram Columbus is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Autonation Chrysler Dodge Jeep Ram Columbus today at (706) 405-7835 to learn more
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★★★★★ Bryson MoyerTerrible customer service awful business. They took a full year to get the part to get my car fixed. And then when it was finally repaired they gave it to a towing company because I wasn’t able to pick it up as soon s it was completed. Don’t use them ever a complete failure if a company with no communication. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Roscoe WashingtonMy wife initially brought our vehicle to the dealership for a Bluetooth issue where she could hear others on calls, but we couldn't hear her. Unfortunately, the Service Advisor treated her dismissively and claimed it only needed a software update. She returned home, but the issue persisted. I then scheduled another appointment and t | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Sherrard ThomasAuto Nation CDJR North Columbus GA has the best customer service. Anthony Gosha has been very professional and consistently communicating to service me. I was in the middle of moving overseas and he was very flexible about me selling my car. The process was seamless and very convenient. Definitely recommend to anyone wanting to buy o | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Courtney MoffettRepair was done in a timely manner | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Michael EricksTyler the service manager is always helpful to get me in and out | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ Florida OrangeMy salesman was cool. The cars were decent. My experience was not great, but it wasn't bad either. My confidence was a little shaken with this dealership after my test drive, and my salesman really did his best, but again 1 had zero confidence. | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Mark PhillipsAt this point i am not satisfied. Feel free to reach out. Do NOT send any further emails regarding the truck. I HAVE NOT RECEIVED TRUCK. This is the 4th email you have sent | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Reinaldo MarquezMy experience in AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus was excellent. Heidi was amazing. She made the process really smooth. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Laskey ThomasGood afternoon, I had a great experience on my visit there weren’t any major issues. Just an oil change I appreciate how the whole Team helps when I have several questions. And thanks for keep my truck in good condition I would recommend my friends and family. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Linda WalkerExcellent prompt friendly service from our service advisor. Personalized attention. Able to use coupons for discounts. | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ WilliampmeadThey were able to find the car I really wanted at a price I could afford. They also got the towing package installed. I was pleased with their service, and friendly professionalism. | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ Ehron MitchumI couldn’t find what I was looking for in a new truck and Ryan Richardson was huge in helping me get exactly what I wanted. He came in on his days off and allowed me to bother him with questions throughout the whole process of ordering my new truck. Highly recommend if you are looking for a new vehicle to ask for him! | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Jim KellyDidn’t have the vehicle I was looking for on the lot | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Bonnie AndersonNigel was our salesman and he was very nice, professional, knowledgeable, likeable, and genuine. He helped us over a course of a week to find the car that we loved. Our experience with the entire process was awesome. We also had interaction with Walter and Paul whom were both a pleasure to work with. | Read Full Review11/11/2024 12:00:00 AM | DealerRater
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★★★★★ Ray ClarkBest service dept available. Thanks Tyler for being so professional and amazing | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Ms NeNeDuring my service visit, Mr. Robert has always showed me the most outstanding customer service. My only recommendation is for this Autonation Chrysler Dodge Jeep Ram and FIAT Columbus location have online scheduling. Overall, everything was great. | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Scott RayI booked my appointment online. when I arrived service advisors Cullen Wynn took my information and was ready to take car in for service. He spotted an issue with front spoiler being to low for there drive on ramps. He discusses with other team members and worked out a solution to lift car up with a 4 arm side lift. it worked great. | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Connie RogersTook our jeep to have it looked at do to a concern with losing power. Also asked for a tune up . The service advisor Robert didn’t even write up the issue at hand and just wrote up for a tune up . Super frustrating. If I had not called and asked we would have showed up to pick it up and the problem not addressed . Tyler and Cullen we | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Captain TwistyI was less than impressed with the customer service. I brought in my vehicle because it was having electrical problems. The service desk member tried to tell me it was the battery. When I explained that the battery was barely a month old he insisted it was the battery. Then he told me a story about how a lady brought in a vehicle wit | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ john LatimerCullen was my service representative and did a great job with my repair. He sent me a complete parts list and informed me regarding expected delivery times. He also informed me when the repair was underway and when it was finished. Would definitely rely on him again! | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ heather gravesI am incredibly disappointed with my experience at Autonation. My husband, a disabled veteran, was trying to purchase a vehicle from them. I went in on a Sunday and found the perfect car. I was told to schedule an appointment for the next morning and to bring our trade-in vehicles. Given my husband's mobility challenges, this was a | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ alaskaranger05Managers were rude from the start to finish! Horrid! Someone screwed up the deal, took two months to get my check for my trade in, had to go back to the dealer five times, asked to talk to the General Manager and he got mad and said he was in meetings, and he waived me off to a sales manager. I asked General Manager to make an appoin | Read Full Review10/16/2024 12:00:00 AM | DealerRater
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★★★★★ Kathryn CheekEfficient Great communication - done on time | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Stephen NormanThis place is amazing! Ryan really helped me out in getting me the exact car I was looking for!!! | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ D WilliamsCourteous and friendly service each time I've had to come to the maintenance office. I appreciate being offered a loaner if I had to leave my truck for more than 2 hours. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Mrsvargas09My experience the day I purchased my vehicle was amazing Excellent customer service and I’m very grateful | Read Full Review10/2/2024 12:00:00 AM | DealerRater
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★★★★★ RitcheyThe number 1 dealership I only trust when it comes to purchasing my car. The employees are very welcoming and accommodating to my request. ?? | Read Full Review10/1/2024 12:00:00 AM | DealerRater
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★★★★★ Maureen LennonI normally dread car shopping but this experience was indeed the best experience I've ever had! | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Saul Santana AlvaradoGreat Services, Great Costumer Service. Their work with you schedules to get you in and out in timely manner. Keep the work done HuuuuuuuAAAAAAAAA. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Jonathan SmithSo I have been having problems with my sunroof leaking for a while and I brought it in to get it fixed. I have 2 licensed mechanics within my friends group and family who have both said that where I am saying the leak is coming from sounds like a sunroof seal and sunroof drain issue, which I agree. I go to the dealership 2 times. The | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ DonishaYari Washington made my experience smooth and easy. I love my car and will recommend. | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ Jeremy HammesThis is by far the worst experience I have ever had with a service department. They took three weeks (20 business days) to provide a full diagnosis for my vehicle. There was a lack of communication throughout the entire process with what was going on. Whenever I took the initiative to reach out or go in person, I was met with vague a | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Margararet SmithI wasn't impressed with my receptionist, i was ignored until l address them but the service of the vehicle was good. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Amanda WoodsSales people have been great multiple times, and the finance manager is absolutely the best we've ever dealt with! Service seems understaffed though, not the best communication and has a hard time obtaining parts and keeping you informed as to what's going on. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Linda RhodesThank you Heidi for your exceptional customer service. Thank you to the technician who completed the services to my car. Waiting area very comfortable & very clean .Would recommend this service Dealership to anyone | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ David FlynnAutoNation service department does a really good job on taking care of my Wagoneer and Dodge Ram truck I just had it in for service and they took care of everything. Heidi the service rep is very professional and we'll get back to you with. Tyler the service manager has an excellent staff highly recommend this dealer for car repairs | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Byron CarusoI just had my Jeep there for a Evap coil fix. They told me they would only need it for 24 hours maybe 48. “They would let me know” so 48 hours comes a long and no messages or anything. So I text and call the number they give you and they lady says no one has looked at your vehicle yet and you are 3rd in line. It will be looked at tom | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Morris DorseyVery professional service and the technicians are excellent | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Troy DarbyThese guys mean what they say and get it done no matter what. Thanks for my new tires and full tank Cam! Big Sarge out | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ AtulWorst experience , sales person didn’t had any information on what he was selling . Car was delivered with multiple scratches all over the car and it has been almost 20 days and didn’t provide resolution though promised to get the issue resolved. Within 3 days . | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Jamie GregoryExcellent experience. Purchased a vehicle with little stress. Salesperson Jordan and Sales Manager Donnell made it run as smoothly as possible. I would definitely recommend | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ rocky_mareneSuper helpful, very understanding. Did everything they could to help me get the best deal. Definitely recommend. | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ John SmithAuto Nation serve me greatly got my car fixed and on the road in more than over a week replacing my transmission my service advisor was in contact with updates Robert did a great job in getting repairs and filling me in so I would like to say Thank you on a job well done. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Michael IppolitoKen was the service advisor who helped with my truck. I have a lifetime battery, and it had to be ordered. Ken kept me informed, and called as the soon the battery was received by the parts department. He asked me what time I could come in, and made time for my daughter and I to come at our convenience. Outstanding service. I could n | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ jay wilsonTruck blew a motor and can't seem to get any call backs, anyone to help, it's been over 7 weeks, I purchased a lemon. Can someone help me please? | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Barak WilliamsMy service writer was knowledgeable and very friendly and kept me updated | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Kevin AkerKennith, my service advisor, took good care of my Chrysler 300 and my wallet. What was listed for service for the mileage on my vehicle was a timing belt replacement at over $500. He popped the hood and said my car uses a timing chain and no changes were needed. Oil change and tire rotation were all I needed. Ey-ha! | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Joker 1369I had an oil change done. Mechanic lift oil on undercarriage. Now have spot in garage. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Will WHeidi was great and the mechanics got it right the first time! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Garry CreechTook care of my maintenance services. First class service in and out. Excellent service from scheduling online to actual work. Mr Cullen was great to work with. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Ron JacobsService was quick and the dealership is very nice to visit. Plenty of space to accommodate those waiting on service with light refreshments being available as well. Will go here for all of my future vehicle servicing needs. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Google UserThe lady did not help me with my recall, first she put me on hold for a long time, I thought she never going to come back to the phone, and then she said there were no recalls on my car and then later she said there were no parts for it even though it said the remedy was available and it directed to who does, that's why I called them | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ B PaytonThe team at Autonation is 5 star! Sara, Marc, Rob, Erin and Tyler made my experience of buying a car informative and a trustworthy. They worked out a killer deal for me to be soccer mom of the year in my new Chrysler Pacifica. My 10 year old Jeep needed more repairs than its cost. The Autonation team eased the unwelcome surprise of h | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ TelastorieShout out to Tremaine who helped me hook up to a working ev charger! All in all I love this dealership: the people, the service department, and the positive experiences I’ve had. I don’t care too much for the ev charger in back being blocked quite often, and the front one being on the fritz now and then. I was impressed my last visit | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ Jessica MuroskiWas my first time having my Jeep serviced there and had great experience! Service manager Tyler was a huge help, was very communicative and took care of the problem quickly. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Willie WilliamsI always have a great experience when visiting this location. The staff are very helpful and knowledgeable. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Yvette PridePurchased car started smoking before I got home from the dealership. After two weeks they finally looked at it said it was a rat nest in engine eating wires and. stuff.They supposed to fix it but went for a ride this weekend and its smoking again so Still trying to get them to do something for me it's been over a month they never ret | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Jonathan KesslerTook my RAM 2500 in for a recall. Scheduling was easy and all questions were answered promptly. Service Advisors were courteous. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Gary Raper_JrHad a great experience with AutoNation Chrysler Dodge Jeep Ram today, Heidi was a great joy of help and made my time experience smooth and fast I was In an Out in no time will be back in 3mos for my next oil change. Great Team keep up the great work | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Sandessa JonesI went to their location after receiving poor customer service at a previous location. Immediately upon entering their lot, I was greeted with professionalism. I was able to browse without feeling any pressure and asked about the pricing for a particular vehicle. The cost was more than fair, which is great to hear in this economy. Th | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Thomas WrightGreat place to have your Chrysler vehicle worked on. Service advisor keeps you informed on the whole process. If something is not right, they correct it. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Wayne RammingMy Ram 3500 had a rain leak right above drivers head - assuming it was from sunroof I came by service desk on Tuesday. Made appointment for Wednesday. I was told it might take couple days to get back. Having heard nothing by Saturday I called only to find out they still had not even looked at it. Got truck back on Monday afternoon fo | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ The FreemansExcellent service especially from Heidi | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ B. Maurice Conley (Maurice)Ms. Harger was very professional and provided me with feedback in a timely manner. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Al CrossThe shop did a Great job! AC repair, oil change, full check up! My service advisor needs to work on his communications skills. I got nothing as to status. When I called in at 4:20 no one answered till my third try at 4:31 my service advisor then simple told me my Jeep was done but the shuttle driver went home at 4:30 so no ride to pi | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ dwayne petersonRepairs were done ahead of time and I am extremely satisfied with the results. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Joe MorwayService advisor and service manager were extremely courteous and informative. I was made aware of 3 options to repair my transmission with no pressure to choose. Service was performed in a reasonable amount of time without having a prior reservation. | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Tracie UnderwoodFast, friendly, customer service | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Donald KalerA car dealer is never a good place to go because it costs bunches of money and the dealer prices are getting ridiculously high, especially when I can go on line and get similar quality parts for generally a third of the price the dealer charges | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Elizabeth LandryCameron was great with making sure we got the best deal possible on our trade in and new vehicle. Walter was fantastic going through all financing, coverage packages, and answered any question we asked, even questions asked a few days after purchase. Will definately return for service and any future purchases. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Nancy LintonTook our Jeep in for 60,000 maintenance. It was there for two days. Did a coolant flush that wasn't needed and only a part of the maintenance work. We now have a cooling system problem which we didn't have before and will have to take it somewhere else because the service person hasn't fixed it. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ nettiethomas222@gmail.comJustin did a outstanding job very professional at his job. I would recommend him to other people. | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ Chasity HollisEverything and everyone was very professional and nice | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Namu KeysHad a 9:30 appointment and it took 3 and 1 half hours to do an oil change and alignment. | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Shui Long SiewBought a lemon for 10k which had a lot of problems with the transmission and engine one or two months in. Although they promised that the value would not decrease significantly in the 6 months I used it, they eventually only offered me $700, all the more ridiculous an offer because I had spent quite a bit on the repairs myself. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Sara RoblesWorst customer service; took my Jeep to get oil change, tires rotated etc. technicians did not tighten lug nuts, all 4 wheels almost fell off in the parking lot near the stop sign. Technicians had to jack it up in the parking lot. Not even an apology. Went back another time to ask them a question about getting a wiring harness for tr | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Oliver GarnerI'm Pastor Oliver Garner I've had to have my vehicle serviced at AutoNation Chrysler Dodge Jeep Ram. At the new facility the service was outstanding.. Service Director Tyler and Robert and Mr Miller created an outstanding service atmosphere , concerning my vehicle I will give them five stars... Service on my vehicle was exceptional. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Paula McQueenI bought a used Toyota Solara from AutoNation. My grandson and I traveled there from Asheville North Carolina to buy the car. I took it for a test drive. We put the top down and it handled well. I went inside, signed the papers came out put the top up and they had stapled the top together. I couldn’t believe it, but I’ve already sig | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Jaila LeLarry is a wonderful service advisor. Always makes sure my car is taken care of and never gives me any headaches. Greatly appreciated team. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ Marteia WellsMy experience with AutoNation was nothing but exceptional. Robert was easy to work with and my service experience was great | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Kj ManuelCarlos was a honest great man and Walt in finance is a brother from another mother, coolest person I talked to. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Chad KennedyAfter researching and more researching, we landed at this subpar dealership. I, had all my financing in order and was ready to purchase. The sales manager or used car sales manager, Marc Jeter was rude and extremely dismissive. Not only did he insult me, but he proceeded to tell my car that I was trading in had issues. I explained th | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Wanda SalyerNot a good experience. I will never come back. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ youngseokIt was Saturday so very busy at office but everybody help us for customer so it was good. | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ Deric OvertonI thought the customer service was excellent, my service advisor Heidi, kept me informed and made sure I received top notch service. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ JADThey worked hard to make a deal with me so I could get the car I wanted! When my wife's car is ready for an upgrade we will be coming back. | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ Dr. Minyon ScottHeidi was amazing. The staff was cordial and the process was great. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Mary HallWonderful experience with regular maintenance for my Chrysler Pacifica. Heidi, my service representative, was amazing and extremely kind. | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Prentice StrawderTerrible customer service and communication from this AutoNation. I set up an appointment with this place for an engine light, which the appointment was scheduled for Monday. No one called and updated me about the status of my truck. I called back Tuesday afternoon and I was informed that they hadn’t even started on my truck and that | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Nick OlasHeidi did an amazing job. Thanks for your help | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Aaron ScarboroughDo not buy a car here. I have owned three Dodge performance cars and a Ram 1500 Limited all purchased from Dodge dealerships in/near military towns. I went for a test drive on a car they had in stock and an appraisal on my 2022 Hellcat Redeye Jailbreak. I was there for over an hour and received neither. They took my keys and didn’t | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Derick Gardner Sr.My experience was the absolute the greatest. My salemen(Antwan) took notes and granted my wish and I really appreciate everything. Thank you! | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Christopher LucasHeidi Harger was professional and courteous. She let me know what was happening with my vehicle and explained the process to me when I showed up. The only issue I had was that one service I needed required that my truck stays with service for 3-4 days. The dealership no longer does loaner vehicles…please bring this back, if you need | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Amanda HillHeidi was the very best! My kid spilled sticky stuff all over my shifter knob and fried my computer. The technicians ordered the part immediately and had my vehicle back to me very shortly after the parts came in. I was able to communicate with Heidi via text the entire time. I really love that they are able to communicate that way. | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ geraldStaff was pleasant, professional and accurate information. Kept in constant communication with updates. Exceptional service | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Anthony WillisThey cheated me in the sale of the vehicle the vehicle had problems from the start had to get it fixed over five times in the very beginning of the sale of the truck they overpriced the vehicle took advantage of my vulnerability I would never recommend anyone to go to this dealership | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ buster Cthey have a very large inventory of vehicles at a time when everyone is is struggling. The service department by far is one of the best I've ever visited as far as a dodge dealer | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Bryce GreenGreat staff in sales department but would not recommend buying a used vehicle from here. The same day I bought my vehicle the clutch went out. It sat in their shop for two weeks, two days after getting the car back it started overheating and it sat for a few more days. After receiving my car back for over heating issue after about a | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Erin Small****DONT TAKE YOUR VEHICLE UPDATE*** VISIT #1:I took my jeep for an oil change and tire rotation. Kenneth was my service tech. He was professional. After waiting about 2hours, he came to me with information on other needs of my jeep. He quoted $1100-1300 for main seal? He said that I had a "small leak". He said there's no need to re | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Erin Small****DONT TAKE YOUR VEHICLE UPDATE*** VISIT #1:I took my jeep for an oil change and tire rotation. Kenneth was my service tech. He was professional. After waiting about 2hours, he came to me with information on other needs of my jeep. He quoted $1100-1300 for main seal? He said that I had a "small leak". He said there's no need to re | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Erin IT IS SOI called this establishment several times today to speak with Mr. Jones(the general manager) after being told that he would reach out to me. I just called at 4:28 and sat on hold for 8 minutes with no connect. I called earlier and spoke with Mr. Jorge Resteo and asked for manage. He was very short and stated that he left a message fo | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Shedrick Ford JrNice clean establishment. Maintenance service representatives are very kind and courteous, very helpful. He gave me an average price or what the service would be. I gave him the OK, and then when services was completed. It was a little under than what he had stated the pricing. We'll have a recommended others. . | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Brian LalleyThe service team was excellent. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ tim mccreadyStaff was polite and friendly. However my under warranty truck was not repaired properly, and didn't even make it home from the dealership before breaking down on the side of the road. Took it to different dealership along with the paperwork from Autonation and he couldn't understand why they had performed the service they did becaus | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ Jessica HollyYari was awesome! I bought an Audi Q7. He had me all set by the time I came in to test drive. Smooth process and easy going! No haggling and got straight to the point. I did advise him I don’t want to waste my time or his, and he definitely listened! | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Bob NetrowI scheduled my appointment online, I showed up and they were friendly and took my vehicle back within minutes and did an excellent job. I was there less than an hour which was outstanding. | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Steve HickmanThe service team went the extra yards to update my infotainment system. | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Steven BrandonUnprofessional and inept, they say the transmission is bad and needs replacement, i asked them if they troubleshot the TCM, they say no its inside the transmission and we dont take those apart. Guess where the TCM is located? Its on the side of the transmission held on by 4 bolts. Even better is the fact there is a TSB out on my exac | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Donna HighsmithWe have been customers at this location for many years. They have never failed at going beyond the standard to make sure we are very happy and satisfied with our purchases. | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ sarah evamarieReally good experience here. Me and my partner came to buy a jeep and although things didn’t work out as we hoped they were very understanding and kind. They continue to be very polite and professional and we are definitely going to be back in the near future. | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Ellie WhaleyExcellent service, knowledgeable sales | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Ramirez EdmondHeidi was great, customer service skills were good & she showed empathy when a problem arrived & resolved it quickly. | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Melissa StricklandCustomer service was good but I didn't get any work done on my car. Had my car for 2 weeks and ball joints were already replaced last year. Never did an alignment when they had the first time | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Fitzgerald HunterGreat customer service and support | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Wyatt KleinBought a Used F150 Saturday, truck was sold with “no problems, in great condition!”. By Tuesday the truck would not start, I call the dealership to resolve the issue. They have me haul the truck in, starter was in need of replacement. We went ahead and had it replaced, I pick it up Wednesday from their shop and it had 4 lights on th | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Larry GibsonHeida was very professional and was willing to help anyway she could. I will return to Auto Nation in the future. | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Alex HolmesI recently bought my first Ram from here. My sales associate was Anthony Gosha and he truly made my buying experience great! He made sure there were zero surprises throughout the process. Very happy with my experience. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Antonio LGood morning, To whom it may concern, I scheduled a appointment to have my jeep service at north side location I received by a service advisor Heidi Harger she is a outstanding representative I was informed of the process from start to finish. Thank you Ms Harger. | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ jessie shermanGreat service as usual. Had me in and out in minimal time. | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Phillis JonesI had an appointment with Heidi. I did not know it would take a week to do a diagnostic on my car. Also, was told construction was at the other end of the dealership. The service center was in a trailer. I had to park and walk. Heidi and I were talking when two technicians came in and came to her desk. They almost knocked me down. I | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ SantafeownerEveryone was very helpful with the purchase of my new vehicle and helping me get a good deal | Read Full Review3/7/2024 12:00:00 AM | DealerRater
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★★★★★ Carol ThomasJLAN IS AN EXCELLENT SALES PERSON. VERY PLEASANT AND KNOWLEDGEABLE. I RECENTLY PURCHASED A NEW VEHICLE WITH HIM. NORTH COLUMBUS AUTONATION CONTINUES TO BE MY PLACE TO SHOP FOR A VEHICLE FOR MORE THAN 10 YEARS. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Chris FroelichI want to highlight the awesome service we received from Cullen. A great service advisor and was patient when working with us. Thank you. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Tia CamposWe purchased a used truck last week with Cameron. He was very polite- I would definitely recommend going to see him I you’re in the market. | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Christopher KennedyKen was amazing and was able to get parts that were on back order at other locations. Very pleased with the experience. | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Gentry SproutI had my jeep in for a repair recently. The issue persisted after the repair. An additional part needed to be replaced, so they honored their work and did the repair at no additional cost. Mistakes happen, and it’s nice to work with honest people. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Kevin AbsalomI had a great experience and would recommend to others to go get their vehicle service there. | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ DARREL VANNOYAs always, the service department provides excellent service and communicates well about what is going on with my vehicle. | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ Clay ComerCullen in the service department was great! He is an asset to the company. Very knowledgeable and helpful. Highly recommend to go see him and Heidi in the service department. | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ David ConnellNever seen my referral checks! Brought two customers within a month and both bought trucks. Just been getting the run around about it. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Bianca hoskinsLove the auto nation employees got me in the car i wanted and they work with you. I will be coming back & Jlan Carson is a awesome salesman hands down he listened to my concerns and got me in what I needed. Thanks Jlan and the Auto nation family. | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Melinda RobbaI went to a few car places car shopping and Autonatio was by far the best. Jlan Carson was very helpful in helping me find just the car I wanted. Outstanding customer service. Thank you automation. I love my Honda CR-V!! | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Anton TurnerI wish I could leave 0 stars I did a review about how they took so long with my work truck and was told to call the GM. I did that and they still haven’t called me back. Now I have all kind of lights and noises happening on my truck that wasn’t there before I brought it here. This is ridiculous | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Belinda SmithGreat service!! Initially I was told that I had a five day wait, which I was not happy with but the representative was able to schedule my check in for the following day. When I arrived, Cullen called the techs to see if the needed part was in stock. It was and I had my Jeep back in just a few hours. Thank you, Cullen, for the fri | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Rose-Ann DavenportMy husband David took his Ram truck in for an oil change and cullen and Tyler took really good car of him, great service! | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ tyler hodgesGreat customer service ! I love my car ! | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ BryantThe staff were very professional. Great service department. | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Robert GandyVery professional service rendered. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Juli ConnorGreat service on my Ram truck. Had an wiper nozzle issue and they fixed it without crazy wait times. Also installed running/step boards on my truck...so needed them. Looks awesome! Thanks service and maintenance tech | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Les MooreTyler and his service team repaired my truck for a reasonable price. They are good and Tyler keeps his word. I would recommend this service facility. They always do me right. Tyler is a fine Manager. | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Kimberly DowlingThis last experience was probably the best. They were able to get my car in, and fix the recalls within a decent time frame. The last time I tried to get this same recall completed they wanted my car for over a week. Not because it would take that long but because they were busy and wanted it there for their own convenience. Not c | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Scottcrews30Christian was very polite, patient, and made sure to give me the time I needed to make sure that I wanted to make the purchase of my new vehicle. He was helpful and willing to make sure I my needs were met before I left. | Read Full Review1/17/2024 12:00:00 AM | DealerRater
