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Rouen Chrysler Dodge Jeep

Rouen Chrysler Dodge Jeep

★★★★★(334)read reviews
1091 Fremont Pike Rte 20, Woodville, OH 43469
(567) 472-4815 Ask About Our Service Specials!

Service Hours

Mon: 08:00 am - 06:00 pmTues: 08:00 am - 06:00 pmWed: 08:00 am - 06:00 pmThur: 08:00 am - 06:00 pmFri: 08:00 am - 06:00 pmSat: 08:00 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Rouen Chrysler Dodge Jeep

Rouen Chrysler Dodge Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians
  • Free Estimates

Call (567) 472-4815 today to schedule your next appointment.

Our technicians at Rouen Chrysler Dodge Jeep are ready to help you!
Business Link Logo

Rouen Chrysler Dodge Jeep is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Rouen Chrysler Dodge Jeep today at (567) 472-4815 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Dan S
    By far the best buying experience I’ve ever had. Was only at the dealership for 45 min. AJ took care of everything and was outstanding to work with. I originally inquired about a used Ram 1500 and AJ was able to get me into a lease on a brand new one for a better deal. I’ve been looking for months with multiple dealerships across | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Barry Bowen
    Rouen is great always fair. I only deal with Cedrick who is very knowledgeable and helpful. No pressure sales.Highly recommend. Thank you for all your help. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Shuster
    | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Samer Moussa
    Good service | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Derr
    Teka is the BOMB.com... I came to her with a mess and she worked her tail off to find me exactly what I was looking for, in the payment range that I could afford, and did it all while fixing up my mess. I couldn't have asked for anything better!! Thank you!! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Tim Squaires
    Corey took care of everything price was a little high, but they took care of everything I asked | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Vickey Reynolds
    i went out to sit and help my son with truck lease. he was first one there at 11:00am . i arived at 2:30. watched everyone get taken care of , come in and leave.when everybody was gone ,oh we can take care of you guys now. finally walked out at 5:30. So 6 and a half hours of being there finally done. same service i had when i walked | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Lind
    Cedric did an excellent job and I would recommend him to anyone! | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Trump Supporter
    Rare integrity and square business. Worth the trip from Jersey Shore. Thank you Corey and Rouen ownership! You are not taken for granted! | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Nick Webster
    I traded a jeep compass for a jeep wrangler willie's | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Douglas Parker
    Best car buying experience I have ever had. Everyone was very polite and professional and answered all my questions and concerns promptly. I would recommend Rouen Chrysler Dodge Jeep Ram to anyone looking for a vehicle. I really love my truck. Just what I was looking for. Thank you so much Corey for all your help! | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ S.A.
    purchased a "certified" used vehicle from them with a 90 day bumper-to-bumper warranty. Brought in the van with a list of issues to be repaired including a check engine light. The service department could not or would not repair any of the items on the list and charged us $450 to run diagnostics on the check engine light for an EVAP | Read Full Review
    4/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nancy Strait
    Wonderful dealership!! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Ciara Hudson
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    4/21/2025 12:00:00 AM | Google
  • ★★★★★ John Shaffer
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    4/21/2025 12:00:00 AM | Google
  • ★★★★★ badbirdws6
    Took my new JL to Rouen to install a Mopar 2" lift. They were able to get me in for the job in a reasonable time and complete that day. 5 stars from start to finish. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Alec Thompson
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    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Lance Scaggs
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    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Pete Samu
    I bought a 2020 Hyundai Santa Fe on August 8, 2023. I drove the car for two days, boom, the engine light popped up. I took the car back on August 10 to have it checked. I got a call a few days later that the engine needed to be replaced. They took my car to Taylor Hyundai in Perrysburg, and I did not get the car back until December 2 | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ pavel pavlov
    | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ justin clausius
    Took my truck in for service. Best experience ever!!! Service staff is top notch!!! Will definitely be back with all my service needs. Highly recommend!!! A++++ | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Jamal Dawson
    I usually don’t write reviews, but I feel like others need to be warned. I bought a truck here for over $65,000, trusting the dealership’s word that everything was in excellent condition. Turns out, I was completely misled. Within weeks, major issues started showing up—things that should’ve never been overlooked if the vehicle had ac | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Paul Conine
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    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Arsenio Archibeque
    Everyone was kind and helpful | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ adam k
    | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ christy northam
    Buyers beware! Buy else where! They lie to get you into whatever they can. Then when the vehicle needs work done on it because they sold you a piece of shit they refuse to do the work needed to fix it! Save your self time and the hassle! Currently in legal proceedings over it all. | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Michael Dunfee
    Such a great feeling buying a new vehicle with no hassles. Elizabeth was great as usual. I have never been treated better when trying to buy anything throughout my entire life. | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Rosemarie Dickinson
    Easy to work with | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Don Williams
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    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Mark Trace
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    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Nichole Knoll
    The whole sales experience was a breeze and quick. Jimmy was a great guy that was a straight shooter. We called another dealership about their deal and Jimmy explained to us that it was just a ploy to get us to go there. Even went through the process of calling that dealership and asking them questions that got to the truth. Jimmy go | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Carl Thomas
    | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Will Kamelesky
    A+ | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Heidi T
    Jimmy was absolutely awesome! I was able to get a beautiful vehicle that day in the price range I was comfortable with. Lisa and Tasha were wonderful on the financing end. I couldn’t be happier! Thank you, thank you! | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly DePriest
    I had heard great things about Rouen from family members that have bought from them for over a decade. So when I decided to relocate back to this area, I wanted to buy from them. They had the perfect car for me and even though I did not get to see it in person until I got here, I trusted them 100%. Best decision I have made in a lon | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Joan & Karl Sill
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    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Bob Duff
    After last visit and not happy at. BUT you came Thru and made me decide would work as monthly payments thank you | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Richard Harris
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    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Lewis
    I reached out in regards to a CPO truck posted on their site, less than 24 hours later I was home with my new work truck. Totally worth the 3 hour round trip drive. Teka made the entire process simple and painless. Financing was a breeze. The entire staff was great with my 1 year old roaming the dealership “making friends” Thanks R | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Kathy K
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    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Seiple
    Friendly clean atmosphere with fair prices and prompt service. Definitely a great asset for the community. | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Larry Arquette
    Very helpful employees answering all questions felt like I got the best deal on my 2019 ford ranger | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Tabitha Culbertson
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    3/22/2025 12:00:00 AM | Google
  • ★★★★★ mike sh
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    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Austin Garland
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    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Stalnaker
    Great experience at Rouen with Jimmy Deilley. Car buying made easy, Definitely recommend. | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Brian Armstrong
    Jimmy was straight up and honest. He made buying a car smooth and hassle free. We went to yark before visiting jimmy yark had me 150$$ more than jimmy did for the same truck. You looking for quick, honest, hassle free car guy go see jimmy. Best experience I have had buying a car. Great job jimmy and thank you. | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Frank
    Easy to work with and AJ was able to get us a great deal on the perfect car | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Sue Ellen Deiley
    Great experience from start to finish! Highly recommend working with Jimmy! | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Ross
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    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Hanely
    Great new salesman Dakota did a wonderful job. | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ larry kincaid
    Very thorough and professional. Answered all my questions. Will recommend you to family and friends. Thanks Scott. | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Chief 81
    Jerry was great! | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ John Rollins
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    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Chad Bullock
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    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Dean Torres
    These guys are top notch, from the start they took care of me and guided me to my right purchase. Every step I took with them felt like they cared about my best interest. Go see Jerry Mehling | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ James Torrisi
    They use their hundred thousand dollars cars as their own personal desks to sign paperwork. Customers leaning on the cars.. no professionalism at all! I loved the sales man and im sorry he lost a commission but I walked out on a hellcat Purchase! | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Scholl
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    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Laurie Boehme
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    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Douglas Aman
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    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Street
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    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Destiny Mccoy
    Absolutely amazing service. These people gave us so much of their time and energy and we couldn't be more thankful | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Cameron Mccoy
    The nicest group of people I have worked with. Even stayed late to make sure we drove and found the right car for my daughter. | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ mark parker
    Very good experience! | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Alanea Davis
    Very friendly and accommodating sales and management team! Thankful we stopped there! | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Baker
    Got me in my first newer car, couldn't be happier for me and my family! | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Billy McKnight
    Jimmy deiley is a great salesman very helpful and very informative. I love the new truck.?? | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Katie Ritchey
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    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Shannon Barber
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    2/23/2025 12:00:00 AM | Google
  • ★★★★★ tori bilek
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    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Blake Molnar
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    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Steve Vincent
    Great Service Sales Representatives awesome!!. Jiimmy Deiley Helped us get our control Number and helped us to make the right decision for our needs ! The financial services were just as awesome!! We were also introduced to the service department by the way and I already have had some experience with them as this will be my 4th Leas | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Rachael Conroy
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    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Marci Metz
    We have always had a great experience at Rouen! Highly recommend! | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Alex Jarvis
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    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Nicholas Rupp
    I've now bought my second vehicle off their lot. I won't shop any where else. | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Danya Plontz
    Amazing staff! So easy to work with! Thank you Corey Lenz - for pointing me in the right direction on the vehicle, Bryan the sales manager for making the deal happen, and Lisa in finance for getting me a great payment! | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Krystina Linke
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    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Brandy Barrett
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    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Natalie Ross
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    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Jeramie Cogar
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    2/14/2025 12:00:00 AM | Google
  • ★★★★★ bob schladetsch
    Overly friendly staff. Thank you Danya, Corey, and Lisa | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Ruben Rodriguez
    I definitely recommend Rouen Chrysler Dodge Jeep Ram to anyone. They very helpful and very patient. They will also do check up on you to see if you have any concerns or have any questions about your vehicle purchase. They are very friendly and very informative about their sales. I will definitely go back to them for another vehicle i | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Paul B
    Rouen's reputation is even better than I thought it was 2 years ago when I leased a Grand Cherokee L. I praised the dealership and my sales agent, Teka, due to the best experience that I ever had getting a car. So this time, as my lease ended, I contacted Teka, explaining that we are facing financial challenges currently. Teka loca | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Mark Young
    I can't say enough good things, about the way I've been treated at Rouen's service department. I have frequented several other local dealership service departments over the years, none have treated me as fairly as Rouen. | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Tina Davis
    The entire process was professional and extremely positive!!! | Read Full Review
    2/9/2025 12:00:00 AM | Google
  • ★★★★★ Bryson Jones
    | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Pohlman
    Jimmy was amazing. He truly changed my opinion on the typical ”car salesman” attitude. Thank You Jimmy!! | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Turski
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    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Corey Davies
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    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Emilee Kloster
    Jerry was very kind and helpful. Took great care of me! | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Shannon Tunison
    | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ James Tate
    Cory was great to work with. Process was smooth and easy. Good communication and called me back or text me every time I had questions. Definitely recommended Cory Lenz for your next vehicle. | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Randy Krupp
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    1/26/2025 12:00:00 AM | Google
  • ★★★★★ christy northam
    Terrible place to buy a vehicle from! I highly recommend you go else where! They try to sell you a vehicle that has nothing but problems! And do not try to help make it right! Bought a new used vehicle! From there and it has been in their shop on and off since I bought it ! Never will I ever buy from Rouen again ! BBB was also inf | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Karen Pawlaczyk
    Great experience. Cedric Jehany very helpful, friendly and professional. Would recommend him to all. | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Cicerella
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    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Amber Sumner
    The salesman Jimny got me in the car I love and stayed within my budget. He was straight forward with no bullshit. I went to Grogans and Monroe Dodge and they couldn't compete with Rouens prices! I'm so in love with my car and I had such a great experience here! | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Lance Scaggs
    Got everything I asked for!! Jimmy was great! And he answered all my questions and concerns!! Thank you all. | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Romain Hornbeak
    | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Earnie Bliss
    Made my friend pay for an alignment even though the truck is still under warranty and wont cover warrantied things | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Jamal Dawson
    Don’t shop there, they will get you one way or another. Spend a lot of money and sent a lot of people that way just to get burnt on a pre owned diesel. A laundry list of things wrong with it and they can’t even do a proper alignment prior to a sale. There Tecs had to take a Durango to bell tire because they couldn’t get an alignment | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Kristin Shank
    Liz was absolutely amazing in helping us with our purchase. She helped us research the vehicle we were looking at and put all of our worries at ease. We are completely happy with our purchase. We would recommend Liz at Rouen to anyone! | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Lance Scaggs
    Got everything I asked for!! Jimmy was great! The only concern I had was I was told I got a warranty for 3,000 miles but the paper in the car when I left said as is. | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ sharon kennedy
    The new car experience was wonderful at Rouen. My salesman Casey was a A+ salesman. Handled everything and answered all my questions. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Alisha Quinney
    2nd Time Doing Business With Aj Told him what i wanted and he took care of the rest. Excellent customer service. I will definitely be back. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ BlueDevil419
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    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Wendy Isbell
    Very easy process. Jason Frazier was extremely friendly and helpful. | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Missy S
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    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Ron La Rpad
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    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Heather Mckeen
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    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Britni Lutz
    This is Darlene HUNTERMARK. For some reason this is under my daughter’s name. We bought a car from Elizabeth Garcia and she was great!! | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Hannah
    I recently purchased a used Jeep Wrangler Sahara from Rouen Dodge Jeep Ram, and I couldn’t be happier with the entire experience! A huge thank you to the manager Brian and salesperson Casey for making everything so smooth and stress-free. Brian was incredibly knowledgeable and attentive, while Casey went above and beyond to help me f | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Ritter
    Very great customer service, got to buy my new SUV from there ! Would recommend to anyone looking to buy something off there lot… Thanks Scott! | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Brent Curtis
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    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Andrew smith
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    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Ciara Albright
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    1/8/2025 12:00:00 AM | Google
  • ★★★★★ eric kopmanis
    I had a great experience with the dealership my salesperson Elizabeth was great. This is my 6th Ram that I have purchased from her over the years. | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Jamie Weber
    Great Service! Helpful staff. The service dept and new car sales manager, Jason are excellent to work with. I highly recommend. | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Donald Stewart
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    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Brown
    Scott was great to work with. He was very friendly, professional and kept me notified of everything going on with my purchase. The sales manager, Jason, was professional and friendly. He made sure that I was 150% satisfied with my experience. Mrs Kline made the financing paperwork a breeze. | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ BubbleGum
    Love my new car and got a great deal on it. Easy experience and didn’t take all day. | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Daniel McGrath
    Great experience would definitely recommend this dealership. Had a great sales rep in Jimmy Deiley. He went above and beyond and will be back for my next vehicle. | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Cooper
    Teka was a fantastic friend through the process. I’d recommend her to anyone looking. She made the experience simple and was with us through every step of the process. Will definitely go back to her. | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Michael
    This is my 2nd Ram that I have leased through them and the process, both times has been made quick and easy. Even going back to get the truck serviced. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ RealTrav Koh
    Teka made my car buying experience easier and faster than I ever imagined. I will 100% recommend her to anyone I know who is interested in buying a car. Also Rouen as a whole is a great business and everyone there takes great care of me and all other people who go there. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Kiki France-Perry
    Great people, great selection, and great service. Worth the drive! | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Kent Harder
    Horrible experience , I agreed to let the mechanic take my truck home 40 minutes one way to make sure my diesel did the regen, I had a loaner that I had to make sure it came back with the same gas that I left with , when I got in my truck, gas needle buried in red with gas light on , service advisors had no response other than th | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Roger James
    Cedrick was exceptional! Greeted me with a friendly smile as soon as I walked in! Helped me with the process, and made it super easy. I would recommend him to anyone looking for a new or used vehicle! | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Nick Dulinawka
    I drove 4 hrs 30 mins to trade my truck in with Rouen. Prices were incredible and they have a large inventory of quality vehicles at an affordable price. Everyone was extremely friendly and answered any questions I had. When it comes time to trade my current truck in I'm definitely coming back. When you get there ask for Corey. | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Herb
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    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Amy Patterson
    Elizabeth is awesome! So easy to work with! No pressure! | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Al Mitchell
    All i can say is AJ Garcia. He provides his customers an experience that goes beyond words. He does all he can to take the anxiety out of buying a car. A great and exceptional addition to the Rouen dealership. | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Gwen Mitchell
    Once again Rouen failed to disappoint A J Garcia remember this name folks. This guy is amazing he gets you in he finds you a vehicle to your liking, he's patient and focused makes you feel like family. My husband and I look forward to seeing him when it's time to upgrade our lease. Trusting someone in this day and age is becoming rea | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ SGTBrownT
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    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Laura Arrington
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    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Rob Johnson
    If I could rate a lower star I would. Where to start, went and test drove a truck 16 ram rebel. Mind you it was certified pre owned. There was a tick when driving and I could not get the remote start to work. I said something to the sales guy (tate) that no longer works there. They replaced the front diff and sales person told me he | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Michael Hang
    Worked with Corey and had an amazing experience! He not only was very flexible with my situation but helped me get into the car of my dreams! 10/10 would recommend | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Jenna Miller
    Really great process and my husband and I were in and out of there in an hour and 15 minutes after we bought a car. | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Bob Woodrome
    I already had in mind what I wanted and Casey helped me make it happen. I picked up the truck the next day. It's a great ride! | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Julian Castro
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    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Tara Wampler
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    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Alissa Chrisman
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    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Roberta Sifuentes
    Jerry listened to what I wanted in a car and went above and beyond to ensure I got the right car for me and my needs. It did take a long time probably because I didn't have financing ahead of time. Very much appreciate the experience! And he found the perfect jeep for me! | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Damon Barnes
    I feel like 5 stars isn’t enough. Casey Flores went above and beyond, I typically refuse to buy from dealerships, but this transaction was fantastic. 10/10, buy here, buy from Casey! | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ William Johnson
    Elizabeth is the best! | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Mike Keyes
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    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Deiley
    Jimmy Deiley was a great salesperson. He communicates well with his customers and the transaction went smooth. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Mylo Jennings
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    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Henry Espinosa
    Go see Elizabeth she will get you in a,new ride. | Read Full Review
    11/27/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Parish
    Unfortunately Google makes you at least put one star…1 star is generous. Recently had an appointment at 10am. Dropped vehicle off at 8am. No communication took place through the day, so decided to stop back in at 3:30 PM. Asked for an update and was told that the vehicle hadn’t been touched yet. Why make an appointment then is my qu | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Carrie Wysocki
    This dealership was great to work with. They were upfront about everything. Cedrick was very knowledgeable. I would recommend to anyone looking to purchase. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Debra Kleeman
    I was made comfortable. They didn't leave us alone to check to see if we could get a better deal. Elizabeth and Barb were very helpful and personable. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Jean Derr
    I recently purchased a 2024 Jeep from Jimmy, and the customer service he provided was outstanding. He was personable, attentive, and thorough throughout the entire process. I highly recommend him to family and friends! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Herrick
    I purchased a vehicle from Rouen in August. Overall, the buying experience was great. However, the pre-owned vehicle I purchased had a minor paint issue and was missing the floor mats. They assured me they would schedule with their paint shop to fix the paint issue on the bumper and would order new floor mats and call me when both we | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Robin Cox
    Our visit was done in a fast efficient manner. Sons truck broke down...wanted new truck for hubby to pass the old one down so went in after talking to Cal who said they had what we wanted. Cal was not in the office so we were met by Scott who was aware of what we needed, got the truck my hubby wanted and drove out that evening. Secon | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Destiny Pinkston
    Everyone was nice but my issue is is I come in at 8 for a scheduled oil change and than they Tell me my filters need changed and my window shield wipers need change I give them the OK I spend three hours waiting for them to be finished For them to tell me they’re finished I go to pay and they tried charging me $50 over what I was sup | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Price
    Hiding from my calls i have called over and over ..now usong another phone and now i have something else wrong with my dam truck... Took it in for an axle ..cv joint and a starter and now all of a sudden need a differential transfer case and then didnt call me about the other differential... front and back ..now not answerring ..avo | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ James Hardie
    Great Dealer. My salesman Jimmy was top notch. I would highly recommend this company! | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Kelsey Retzlaff
    Working with Liz Garcia was one of the best car buying experiences! We originally came in to purchase a used vehicle on the lot after being let down by another dealership. After finding out the used vehicle had a recall and could not be sold, Liz made it her mission to find us a vehicle that we loved! After a few short weeks of find | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Gephart
    What a great place to shop for a vehicle! Corey did an awesome job getting me into the used pickup that I wanted. Even though I was from out of state, the transaction went smoothly. Thanks again, your team is the best! | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Bradford
    Great team to work with, made the process quick and easy. I was looking for some specifics in a new ride and they were able to deliver spot on. Thank you Jason Frazier and Team Rouen! | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Kuns
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    11/16/2024 12:00:00 AM | Google
  • ★★★★★ sandy firsdon
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    11/16/2024 12:00:00 AM | Google
  • ★★★★★ kf069 350x
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    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Greg Warden
    Great salesman to deal with!! | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Kaleigh Ziegler
    Great place to buy a car! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Robert Dewhirst
    Our salesman Casey was absolutely the best. He helped us to make the best decision for our budget and he pushed our deal through even on the weekend. | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Deborah P
    Purchased a used vehicle not even 60days with the vehicle i find out a laundry list of things wrong .... the price reflected the service department looking it over before purchasing. I literally had a second opinion and found out alot more things are wrong ... Now u took it in and its in service . All i wanted was a cv joint redone | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Mark
    Sales staff was very good to work with. They let us know how everything was progressing throughout the buying process. | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ M. Carotenuto
    Today I had the opportunity to experience "A True Buying experience" with the staff at the Rouen dealership. The communications, via text messages, emails, Facetime was outstanding. Corey took his cell phone and spent 1/2 hour showing me the car in detail. Answered all my questions. Buying a car can be a bit stressful at times. But | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ jenna crippen
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    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Ty Bezek
    AJ and Elizabeth both made buying a new truck painless and easy! All aspects of car buying was smooth with them! | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ angalina Soria
    Went above and beyond to help me get the perfect Wagoneer! Great process and experience. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Katie Mierzwiak
    Sold me a car with 7 year old, dry rotted tires (the original tires on the vehicle), the paneling underneath was all tore up, wouldn't fix my "bad exhaust leak" but charged me $200 just to tell me it had one, when muffler brothers said it had a SMALL one and charged me nothing. Charged me for a battery in a dead key fob for my vehicl | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Brendan Boyd
    Corey took care of myself, my wife and our three children! Incredible customer service, friendly, likable and easy to have a conversation! I hope he is in the car service for a long time as I look forward to purchasing more from Corey! | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Bella Mazur
    Great experience. Jimmy was an amazing salesman. It felt like he really cared!! | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Alyssa Fields
    Cedrick was wonderful as always! | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Katie Mierzwiak
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    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Tim Ellerbrock
    Friendly staff, great service | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Lori Bloom
    My husband found a Toyota Highlander he thought I’d like online and went and talked to Jimmy and we went out to look at it in person and we ended up buying the car the next day. They were all great and very professional. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Tersigni
    Worked with Cedrick and Jason on the purchase of a new Jeep Wrangler. Great guys to work with, honest, straightforward, and quick. Will be back in the future! Thanks guys! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Just Me
    WARNING: I took my ram 1500 in for engine replacement. While there they damaged the body at the start of the second week. Even when I stopped to get some equipment out of my they put removed body parts in front of the damage and never told me about the damage, they did tell me at that time that the body had been pulled off the f | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Michael Musilli
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    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Richard Smithingell
    Was very friendly and work with me to get what was right for me . I would recommend them highly. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Michael Musilli
    Teka was efficient, professional, and cared about my goals. She worked hard to get me in the vehicle I preferred, at the desired price point. I would recommend Rouen and Teka to anyone looking for a new vehicle. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Kendra Evans
    This is my second Grand Cherokee L. It's the perfect size family car. As always great customer service and communication. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Dan Klingshirn
    The staff was amazing, Cedrick was a great salesman | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Douse
    I kept getting text messages to bring my used truck in for an offer. I did. Their offer was $3000. I sold my truck the next day for $8000. | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ K Mills
    I was interested in purchasing a new vehicle and I spoke with Cal and Natalie in sales . They were very pleasant and knowledgeable. I will definitely be purchasing a vehicle soon. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ RACHAEL DEKOEYER
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    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Brad Agler
    This is my second vehicle that I have got through Rouen.Elizabeth has helped me both times and has spent a lot of time figuring out the perfect vehicles for me! I will definitely go back when I need another vehicle! | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Marie
    Teka was amazing! This was my first experience buying a car from a dealership and she was fantastic! The original car I wanted was under a recall so I waited 4 months with no changes on the recall. She stuck with me and found something that had everything I wanted in the original car and it turned out even better! 10 out of 10 recomm | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Tom Willhardt
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    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Calen Vander Vlucht
    I love this dealership! They always treat me right when i'm shopping for my next car, I never feel pressured and they answer my questions correctly and with confidence! I would recommend anyone to let Rouen earn your business! They work for the customer, and I will not be going anywhere else, anytime soon! | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Forrest Wagner
    This place is garbage now. They used to be the best dealer, and I have always gone here to buy or lease. Next time I need a new vehicle, I will go elsewhere. I have taken off work to get an issue with my truck fixed twice now, and when I got there today, they told me my appointment was canceled. I received no call. So I took off work | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ stephanie Molter
    Cedrick was kind and very informative and willing to go above and beyond for my sale. My purchase was smooth and fast | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Owens
    AJ went out of his way to help us when we were just browsing in their lot. We ended up purchasing a vehicle with his help | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Misty Luna
    They worked really hard to get me into a car after an accident and when my car was totaled out by my insurance. I will go to them for my next car. And I love the car they got me in. | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ SHAWNELLE JOHNS
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    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Jasen Leffel
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    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Jane Lumbrezer
    Would highly recomend! I dealt with Cedrick as my salesman and Kevin the general manager, BOTH awesome to work with! Very attentive and eager to answer all questions. They didnt have the suv I had hoped for but within a week they called me to say they located one! I think I have found my go to dealership! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Robert Straka
    Friendly, courteous, listened, good deal. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Gary Gilkerson
    Very good. | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Eischen
    Always a great experience. Everyone is friendly and very helpful. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Erica Ehinger
    The process was quick and easy. Everyone was very helpful. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Scott Johnston
    Elizabeth needs a bonus and raise! Elizabeth does it all and makes the deal happen. Great experience and the main reason I come back even after living over 1,000 miles away and on other end of country. Call ELIZABETH for any vehicle need. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Randy Peace
    Always great service here! Cory is the best. And Kevin takes a lot of pride in his dealership. My third vehicle here, never disappoints | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Amy Materni
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    10/8/2024 12:00:00 AM | Google
  • ★★★★★ JGarc99
    First vehicle purchase in 12 years. Great experience with no pressure. The staff was very friendly and personable. Would recommend this dealership. Thanks Elizabeth and all who helped! | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Hill
    I found a car on Rouen’s website and set up an appointment to meet with a salesman and test drive it. My first experience with Rouen 5 years ago was not a great one and I swore I’d never be back but since I found exactly what I wanted I decided to give it a shot. I’m glad I did because Jim Rouen totally changed my opinion. He was won | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Larissa Degollado
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    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Lynnae Pelton
    Had a pleasant experience with Elizabeth and Barb, Bought a Jeep Latitude, Highly recommend and will refer Family and friends. | Read Full Review
    10/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ wendell Doe
    Always have a great experience here. BEST DEALER AROUND!!! | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Nate Simon
    One of the worst nightmares by far to deal with there techs do not know what they’re doing. They destroyed our family car Not once but twice. Took the Durango in this past may 2024 and tried to trade it in and the owners son drove it and tore it up 3,800 dollars later new cam shaft was put in with old phasers according to Ben and was | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ M
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    10/2/2024 12:00:00 AM | Google
  • ★★★★★ B Jomaa
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    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Russell Martin
    Very good | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Mike J
    Very pleased with the sales team. Quick to find the car for me. Quick to do my financing. Hope to enjoy this car for years to come. If I ever need another vehicle, I will surely start with Rouen. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Brittany Clemons
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    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Jean Hintz
    | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Wenning
    Great people to work with | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Jason Hamman
    They found the exact truck I wanted quickly and we got out of the last lease at no cost. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ michael j. Goulette
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Dorothy Boomer
    Jimmy was great! He helped us with a vehicle for our son! Not pushy at all and brutally honest! Highly recommend! | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Kearney
    They have always been amazing. A big shout out to Elizabeth G. And the office for making my dream car happen!! You guys are the best! | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ [email protected] Escobar
    Liz was very helpful & great ! I will forsure always recommend her | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Mikayla Hill
    I would 10/10 recommend Rouen Chrysler to anyone looking to purchase a vehicle. We worked with Cedrick, and he was awesome. He was kind, respectful, and went above and beyond to give us a wonderful experience. I’m thankful he helped me purchase my Honda CR-V - we love it! All the team members we worked with were great. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Diane Blausey
    I’ve been buying my cars at Rouen for 25 years! I bought a Dodge Hornet GT Plus this time around, love it! Great service as well!?? | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Sparkle Bright
    I was annoyed when a malfunction I pointed out in a used vehicle was glossed over and it turned out to be a problem but Jason the sales manager, Lisa, and Cedric took care of the situation beautifully. The problem was fixed before my purchase paperwork got filed, I was given a loaner vehicle in the meantime and they even delivered th | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Marty Reither
    Best Dealership service department I have experienced! Great staff and service! I recommend them! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ justin carr
    I had the pleasure of working with Cedrick for my 3rd vehicle I have leased from Rouen. I will never go to another dealership. Cedrick makes this incredibly easy every time and is extremely honest and upfront about the entire process and financing. Rouen and Cedrick are absolutely the best in the business. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ vid 1900
    Great dealer in a sea of terrible dealers. I got my inheritance, and the instructions were that I wasn't allowed to spend it on bills. So I chose to get my final gas powered sports car (you know anything in the future will certainly be an EV). Showroom was clean and nicely lit with natural light. My salesman was great, easily fie | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Angelo Garcia
    | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Tansel
    Jerry was a pleasure to work! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Kari Nowak
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Anaejah Abdullah
    It was my first time buying a car on 9/4 and I was so nervous about the whole process. Scott along with the owner and many other team members made my experience exceptionally special and memorable. Scott went above and beyond for me and knew what I was looking for without even asking! I will forever recommend them to anyone that asks | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Chad Schmoldt
    | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Tim DeLong
    | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Fionne Wright
    Their service was excellent. They found me the perfect vehicle. Just what i wanted, this is the first time i got exactly what i wanted. The staff were polite and very helpful. We really enjoyed the experience. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Sur Jon Jacobs
    | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Ciara Palmer
    Jimmy was great ! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Screwed over
    I was told by Rouen their sales guy Jake "xxxxed me" and I was essentially forced to buy a used truck with negative 10k equity. This was my THIRD vehicle with Rouen and they delivered a smoke stink bald tire truck. After I had to Prove to them the tires were infact BALD, I took the truck back for an "Air bomb" and new tires. They rep | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rebecca Johnson
    Teka is Fantastic. She worked for me. Found the vehicle I wanted | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Wells
    My first experience at Rouen was 3 years ago while leasing my van. Everything was so easy and everyone made it a very positive experience so I was very hopeful that when the time came to end my lease it would go that same way. I can honestly say the team at Rouen DID NOT DISAPPOINT!! Jason & A.J made this another positive experience | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Tim Steedman
    Jerry was a great salesman we got a Beautiful vehicle for a Great price | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Zac Mayo
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Aledia Brant
    I bought my car from Rouen 3 months ago. And it's been the WORST experience of my life. I was pressured into signing for a car I hadn't even seen or drove. I wasnt able to actually have the keys in my hand until about 3 weeks after signing. Everytime I would call, I got the transfer/voicemail shuffle with zero call backs. I was decei | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Linda Vasquez
    AJ was very helpful.He is awesome.I give him a 10. Thank you very much, aj.You are awesome | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ David Main
    | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ yolanda francis
    I am a returning customer and my husband bought cars from this Rouen well on yesterday I went in for my first free oil change and inspection I told Wendy about my mirror on the passenger side being loose she said she would look into it came back and told me that my fog lights were out remind you just got the vehicle in February shoul | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Szymanski
    Jerry Mehling is awesome - dealing with him for MANY years. Not your typical car salesman - trusting, kind & patient. The staff at Rouen is great- makes for a pleasant car buying experience | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Lewis Glanzman
    Cedrick Jehany & Lisa Kline were great to work with & got me the truck I wanted! They went the extra mile offering me an extended test drive to be sure it would fit my needs. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Kearney
    Go see Elizabeth she is amazing and the best sales person if you’re looking for a new or used car!!! | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Linda Riffle
    We received very courteous, prompt service and feel we got a good deal on a new Jeep lease. | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Bradley Pieper
    | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Casey
    Start to finish very pleasant people. Everything agreed to via text was met in person to close. Lease 2 vehicles. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Derek Wilker
    Very helpful salesman who knew everything about the vehicle I was interested in. Would do business here again | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Guzman
    Jimmy D was decent as far as salesman. he did make the mistake of making promises that his service department could not keep. He promised they have the vehicle there at an appointed time. I gave him an extra day to get the vehicle there as it was a new trade (and his brothers car) so there would be no issue and I took 35 mins to driv | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Haylee Okuley
    | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ SirNip
    | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Kim Dusseau
    Our sales person Scott Scheatzle was wonderful. Very friendly and very helpful in finding us the vehicle we wanted | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ db31947
    The staff were all very helpful and courteous. Jimmy gave me the keys to test drive the used truck I was interested in. He made me a fair offer for my trade in and I purchased the truck. It had about 1/2 tank of gas. A.J. quickly and efficiently handled the paper work. There was no pressure to purchase or to buy a more expensive truc | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Becky Dempsey
    Another great experience with Elizabeth! She worked hard for 4 months to get me the best price for my Jeep and I love it!! Appreciate her and Rouen! | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Shaun Braden
    Our sales rep was Scott . He'was straight on point with what we wanted. His knowledge and advise of the vehicles along with financial was very impressive . In addition the financial representative was amazing. I forgot her name. She explained the documents including very competitive pricing and rebates. In addition competitive pr | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Dan Baker
    This was my 2nd purchase at Rouen, Woodville. They have a large inventory of quality pre owned and new vehicles. I found a 2021 Ram 1500 that I wanted, at a price within my budget, with a fair trade-in. Jimmy, A..J. and all staff were friendly, courteous, and helpful. There was no pressure to purchase. I will purchase again. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Guzman
    Jimmy D was decent as far as salesman. he did make the mistake of making promises that his service department could not keep. He promised they have the vehicle there at an appointed time. I gave him an extra day to get the vehicle there as it was a new trade (and his brothers car) so there would be no issue and I took 35 mins to driv | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Alexia Rodriguez
    AJ did such a phenomenal job! 10/10 | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Brittani Gerber
    Jimmy was great to work with! Very helpful and knowledgeable. I would recommend him to anyone looking for a car! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Holly C Johnson
    I have no idea how this place has such a high rating. They've had my son's Dodge Journey three weeks for an easy fix. The technician didn't know what he was doing and now has messed the vehicle up even more. They had to call in an expert from Chrysler. They refuse to return calls. They make excuses and have even blamed mice. They won | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Elaine Smith
    I just purchased a 2015 Dodge Journey! It needed some minor repair work. I took the Journey back and within a one and a half hours the truck was ready | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Shelly Thomas
    | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Blondie255
    I knew what I wanted and they worked with me to get it - they had a truck traded in and let me test drive in raw condition, and had it ready to go home with me within a week. Jerry was a great salesman to work with! | Read Full Review
    7/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Debbie Malkemus
    The service I have received from Rouen is some of the worst I have ever experienced. When I bought my Jeep from them it took almost 5 hours from the time we sat down with the sales person, and now that there was a recall the service notice said it normally takes 2 hours to replace the part. Had an appointment at 1:00pm and after 4 ho | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Michael Stewart
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Jenna Spetz
    Rouen made trading my lease in seamless from start to finish. Teka is super friendly, responsive, and helped us find the exact car we were looking for. If you are are looking for a new car, contact Teka! You won't regret it. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ nathan kovacs
    Leased a 2021 dodge durango. Lease went well till I had to do the lease buyout. The issue wasn't even with getting a loan or the paperwork. The issue was with the service department. Got a oil change and tires rotated while they had the car. The main issue was a noise coming from the front end. Usually while the wheel is turned to th | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ dadas sadds
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Brian Drouillard
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Donna Blanco
    Liz and her team were absolutely fantastic! I have been leasing for 20 years or more and this by far was the best experience I've ever had! Liz's personality, customer service and the overall experience with her was top notch! I will make sure to send customers her way! ?? | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Rodney Sperry
    Good sales department honest and wonderful to work with. Elizabeth and Barb are wonderful sales team. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Cole Cutchall
    What an excellent experience!! Tate made sure we got the best deal on a perfect car for our family! Then everyone in the dealership was so kind! We even handed our 6 month old baby off to the girls in the dealership while we did all the paperwork! She loved them!! | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Acd Turner Sr
    Great service team. Got there early and they were able to get me in quickly. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Michele
    | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Miller
    | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Nidiffer
    Casey was great to work with! | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Ryan DeVol
    Liz is amazing! Goes above and beyond for you! | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Joseph M Schultz
    Great customer service. They worked with us to get the best prices. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Terri Kenyon
    Had the best salesmen!! Scott and Branden took care of all of my needs and concerns. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ John Kissel
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ claud meyers
    Awesome people, products, and prices! | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Mike Dandino
    Buy without confidence. Bought a certificate jeep and before 6 months has been in the shop needing over 3 thousand dollars in repairs. Parts shown no wear but wore out in 5 months. | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Elida Risner
    Salesforce is always very helpful and pleasant. Have purchased last three vehicles here. Good service for vehicles too. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ kevin walter
    | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Tristen Stevens
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Dan Poulos
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Lori Kamelesky
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Sydney Henninger
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Edward Williams
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ 5point0gt
    | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Drew James
    Go see the fine sales folks here at Rouen They don’t just treat you like a number they truly care about customer service. Brandon,Jimmy,Jason,and Lisa made the unthinkable happen by helping me replace our broken truck with a Nice good vehicle!!!! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Dawn Frederick
    Teka was absolutely wonderful, professional, passionate, knowledgeable and caring. I will recommend her to all my family and friends. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Jay Lohbauer
    The only dealer we can rely on, they will take time to talk to you if you're uncomfortable with the process. Elizabeth has always delivered on price and features for me and my family! Thank you. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Samantha DeWood
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Michael Robert
    I have bought several vehicles from Elizabeth at Rouen and the service is always excellent!! | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Jason Porter
    Purchased my last 4 cars from them. Fair and honest dealership. | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Derek Schneider
    | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Juanita Brock
    | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ David Sass
    Our car would not start so we called Rouen. First of all, they got us an appointment for 3 days away which was good . When they found out we had to have our car towed, they changed the appointment to the day we called which was fantastic. Their service was excellent and they turned what would have been a 4 day ordeal without any tra | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Kylie Smith
    CJ is the best!! He made my first time buying a car the best experience I could have had!! Highly recommend going to these guys!! | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Peters
    All of the people here are extremely helpful and kind our guy Jimmy Deiley was incredible | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ ray graham
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Katie Ward
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ James Savage
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Connor Ansted
    Cedric did an amazing job in getting us in our dream vehicle at an affordable price! Thank you! | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Vicky Lohbauer
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Stalker
    I love my new Jeep Grand Cherokee! We always love working with Teka! She goes above and beyond meeting our needs. We will always do our business with Rouen!! | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Paul Garza
    Sales person wad not pushy and explained things very well | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Anna banana
    Nice, fast, but problem wasn't fixed. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Brian Cluckey
    Excellent experience, straight forward salesman, financing was smooth | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Courtnie Spangler
    | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Aj Wilk
    | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ John Evanski
    Happy with service, friendly and fast | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Destiny Cornett
    I bought a car in 2022. I took it in for my free oil change asked them about my breaks. Told them I had been having issues with it. They told me my breaks were fine. I took it to midas, they told me everything in the break system is messed up. Fast forward 4 months later, I got told to try the warranty I got the repair should be 100 | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Linda Vinet
    Service was great as always. | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Phyllis Kettinger
    A great experience and Tate Rollins was great to work with! Live my new Jeep?? | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Veronica Flores
    AJ is awesome, so helpful! I highly recommend him at Rouen Dodge. | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Mark
    Professional, courtesy, knowledgeable and very experienced. I drove away in a new car. I will return for another. Thanks Jim | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ CASSANDRA TEA
    Jason was great and ensured we left with a sound quality vehicle with a great price. They make sure their vehicles are well inspected to ensure their safety! | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Tara Tabbert
    Cedrick was great to work with. He made the entire process very quick and easy! | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Bobby Joe
    Would not come back or waste anytime. Natalie was my sales person | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ ron robasser
    Love my new grand Cherokee, traded in my standard Cherokee for the grand Cherokee and it was fast and easy. Teka was great and I was in and out in a few hours, couldn't recommend these guys enough | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Tim Johnson
    Casie was a buyers dealer, very friendly and easy to deal with! | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Heather Bower
    | Read Full Review
    4/30/2024 12:00:00 AM | Google
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