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Pearson Chrysler Jeep Dodge

Pearson Chrysler Jeep Dodge

★★★★★(641)read reviews
8250 W Broad St, Richmond, VA 23294
(804) 477-1639 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 08:00 am - 03:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Pearson Chrysler Jeep Dodge

Pearson Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians

Call (804) 477-1639 today to schedule your next appointment.

Our technicians at Pearson Chrysler Jeep Dodge are ready to help you!
Business Link Logo

Pearson Chrysler Jeep Dodge is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Pearson Chrysler Jeep Dodge today at (804) 477-1639 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Laverne Anderson
    Staff was friendly, helpful and fast. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ harold lawson Sr
    My experience at Pearson was excellent. The personnel was extremely professional and accommodating. I highly recommend Pearson service Department. I will visit them again for service | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Sandy Morris
    I had a great experience! | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Tom Santo
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Peter Shawger
    Had the Summit Reserve we wanted | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Rich Castanet
    Nice service department. Friendly staff. Very good communication. I have used them in the past and will continue to do so. Be sure to check their website for service discount coupons. It will save you a few $$! | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Grooms
    | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Brad Iverson
    These folks took us on as an emergency when our Jeep was totally dead. They diagnosed and resolved the problem in a couple of hours and saved our vacation. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Stillhasit
    Easy process. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Gregory Duggan
    Polite, professional, and pleasant, and finished the work in virtually no time while I waited. Thank you... | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ James Campbell
    Great service from your Viper tech Tim! | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Ellinghaus
    | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Joy Ebel
    If I could leave zero stars I would. They had my Jeep for a week. Couldn’t fix the problem, nor get any parts & couldn’t give me a price . | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Todd Little
    Great experience buying a pre-owned Cadillac Lyriq from Doug and the Pearson team. Ultra smooth, fair price, and very professional. | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Richard Borean
    Sales experience was fantastic. Such a better buyers experience than Ford - much less forceful sales tactics that tend to drive buyers crazy. Shawn was fantastic and didn't keep me in the dealership for 5 hours like Ford did the last time I bought a truck. My new truck had 3 tires that were out of round (not Pearson's fault - Goodye | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Lee Nelson
    Worked on my jeep for some recalls, it’s running well now. | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Larry Atkins
    Excellent Service | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Bresko
    | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Colton
    We when arrived at Pearson Jeep, we were immediately greeted by Shawn. I explained my situation and the vehicle I was looking for. Shawn listened intently and said, "He could help me". Throughout the process, Shawn was professional and personable. We received the vehicle we wanted in a timely manner. Jeff from finance was profession | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ James Hunter
    Very polite and found a couple nails in our tires which we were unaware of. | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ abraham smith
    | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Charles DeVita
    | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Shawn Mongeur
    JASON IN SERVICE ALONG WITH HIS MANAGER MIKE ROWE ARE ABSOLUTELY I MEAN ABSOLUTELY AMAZING WITH CUSTOMER SERVICE AND TOTAL CUSTOMER APPRECIATION THEY MAKE YOU FEEL HIGHLY IMPORTANT AND KNOW THAT MY TIME IS EXTREMELY VALUABLE AS THEY 1000% ALWAYS JUMP ON MY NEEDS WITH EXTEME IMPORTANCE , GO TEAM PEARSON YOUR ALL THAT AND A BAG OF CH | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Elbert Grinnell
    | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Tanya Devoe
    Took longer than I expected it was a busy place but overall not too bad and the gentleman at the customer service desk is always so friendly and helpful with all of my concerns I wish I got his name but I will next time thanks Pearson! | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Larry Atkins
    | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Medhat Imanberli
    Will try to not coming back here. Worst service | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Donald Mills jr
    It was a great experience, we were able to come to a deal pretty quick, which was something I couldn't do with written. | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Frank Brown
    My personally experience with Pearson was professional, and satisfying. | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Bruce Brown
    The Pearson team really made me feel as if we’ve known each for some time.They also did a great job on my Durango | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Sade' Shepperson
    This was a 5 star ?? experience all the way! Jeep is a luxury brand, you need a luxury car service experience. I wouldn’t trust my vehicle ?? to be serviced anywhere else but Pearson Chrysler Jeep Dodge on West Broad Street, Richmond Virginia. My service expert, Doug was so knowledgeable, patient, and explained everything to me so effe | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ C Boyd
    My experience was pleasant but I likely would not have gotten a tire rotation with my oil change. It added $50 to my bill. To rotate tires seems excessive. I had an appointment and a drop off took an entire day. | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ David Baber
    My experience was great. I had been on the side of the interstate and was towed in at a late hour in the day, and the folks at the dealership were kind, hospitable, and looked after my needs as I was under stress. Thank you for their help! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Donna Rexinger
    Pearson was very helpful and informative about the handling of our suv. They called with updates and details about what parts were needed ; what was in stock and what needed ordering. We’re happy to work with this dealership. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Jim McCoig
    Great service | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Jason Fritz
    Courteous and efficient every time. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Pam Mercer
    Super helpful and great service! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Amy Frazer
    Glenn was great to work with. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Sheila Toler-Kitts
    Bought a used car for my daughter and they made it a painless process. Thanks to Michael Hayes for putting up with all of my many questions. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Ashlee Hepburn
    Great first experience with this dealer. Tim was wonderful. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ John
    The service was great. The price was a little more than I expected. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Jake Schwab
    Service was fast it my appointment was at 10:30 and had expected to be there for 45 minutes to an hour however I was out the door with everything after about 30 minutes. Thanks | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Blackmon
    Hi. My Jeep is 14 years old and it's not in the best cosmetic condition but drives so perfectly! I have kept up with oil changes, etc for all this time because I like coming over on Sat mornings early for my oil changes...coffee and reading my book! I had a different advisor Sat...not Doug, but this young man equally nice and fri | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ John Gray
    | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Renee
    My visit to Pearson Jeep service center was great! The staff was very nice and the step installation done on my jeep was excellent! | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ AJC
    Worst customer service i have experienced at a car dealer. Repair was not completed correctly. Made me schedule another appointment at week out. Service member was rude. Service manager would not answer calls when I asked to speak with him. Ended up taking it to Haley Dealership which fixed there mistake. Will never buy a vehicle fro | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Mark Moss
    | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Harriette Mitchell
    Very professional. Quick service. Very satisfied. | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Wood
    Friendly, knowledgeable and kept me aware of how my appointment was progressing through the day | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ C. Harrison
    | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ keith burns
    Good quick service as promised | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Mark Ernst
    | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ GARY SPICER
    Glen was very professional. Had a very good experience. Thanks for all your help. Will buy from you again. | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Rebecca Rummel Beckyrva
    Great experience considering the circumstances. Jennifer is awesome! | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Jazz Merritt
    Don't look book your next appointment. My stars basically tells it all. I received top notch service from beginning to end. I definitely recommend Pearson Chrysler. | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Douglas Haver
    They were very helpful and professional and solved the problem with my Ram | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Terrell Morris
    Always great service when I take my vehicle. Jason is the man. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Rick Meadows
    They kept me informed the whole time. | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ William Coleman
    Super Bowl caliber team with excellent service! | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Taylor
    Shawn, was great to work with. He truly went above and beyond! | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Carol L Dean
    Professional, courteous, price was great! | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Douglas Luck
    I brought my '06 Dodge charger in for a transmission fluid change. The car had no issues, strictly a fluid change. When I went to pick up the charger the service advisor greeted me and took me over for payment, then she proceed to go get my vehicle and left it in the lane and told me. Have a nice day. When I went to get in the vehicl | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ KASSIE KISHLICKY
    My experience with Pearson was worth the 1hr drive. They are absolutely amazing at being straight forward with pricing, not adding extra fees like the other dealerships near me. Lauren was great and very caring! She make sure I was 100% happy with my purchase and made me feel like she really valued my opinion! Greg, the sales manager | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Tristan Morse
    Easy process. Friendly staff. Good work. Would recommend. | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Kelly Bumgarner
    | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Susan Garrett
    Fast and easy inspection. | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Melinda Thomas
    Staff is always fantastic… I truly feel like family when I go there ?? | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ William Lugo
    | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Lanigan
    Everyone was so helpful and friendly. Came in for an oil change and tire rotation. | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Carla Davis
    Love this place. Bought 2 cars from this location over the past 8 years and always make sure my car is serviced here as well. GREAT TEAM!! | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Steve Haag
    Great buying experience. Will definitely return. Easy process. Quick transactions. Thank you Lauren for your professionalism. From all my car buying experience; I would have to say Pearson CJD is my top choice. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Carolyn Jones
    | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Reid
    I bought a contract for tire rotation and oil change. Everything was done well and service folks were great! | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ barb thomas
    Really liked my Sales Gal - Lauren | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Martin
    | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Joe Anderson
    Quick, friendly, and easy to work with. | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Magruder
    It was easy to set up my appointment and when I took the Jeep to the service center they explained what needed to be repaired and completed the work. They were very professional and friendly (in person and on the phone). I will be returning to Pearson for all future maintenance/work which will/may be required on the Jeep. Shout out t | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Michael Bryant
    Outstanding service ! Service was accomplished in a timely manner. Vehicle seems to be fixed! My only complaint was the cost ! $210.00 for 6 spark plugs !!!! | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ LuAnne Rademacher
    Very pleased with the quick turnaround provided by Jason Harris and his Team for my Jeep Inspection. | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Isaac Robinson
    | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Robert Ingram
    Bought a used Civic. Didn’t even get the car home and the tire pressure monitoring and airbag system computer went off. Also the back window went down and wouldn’t go back up. I realize no warranty was offered, but would have preferred they fix these things and add it to the price before selling the car rather than sell me a car that | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Corinne Harrigan
    I made an appointment a week in advance as my check engine light suddenly came on. My appointment was at 8am supposedly the first appointment of the day. They hadn't looked at my car yet as of midday plus I had to call. I don't know what's the purpose in an appointment if theres no time to look at the vehicle. They finally get to my | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Maurice Hall
    Doug and the service team got me in and out! Thanks for the great service! | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Susan Pickens
    Service was performed in a timely manner. Everyone was very helpful. | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Kenneth May
    I purchased my 2024 Jeep Liberty by phone, since I live a few states away from the dealership. I spoke with Doug Williams. He was very knowledgeable, professional, and courteous to me. The entire was very easy. I had a great experience. | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Kristofer
    | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Moe
    | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Kat Bostick
    Where do I start.. well I came here and bought a 2017 Crysler Pacifica in 2022. Well in October 2023 on the 23rd I had to put her in the shop and had to have over 7,000 dollars worth of work done to her. Now mind you I had called them and told them multiple times that I was having issues and they didn't have an answer.I should have n | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Dee Maldonado
    | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Braxton
    Service went smoothly, wasn’t there for a long period of time. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Diana Hudgins
    Shawn was great during the process. Very exciabout our truck! | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Nicholas Piasecki
    Top notch service on my Jeep from Doug! Thank you! | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Hassan
    I brought my 2024 Jeep Gladiator Mojave in for service because the driver side door was having locking problems. I received great response and timely repair. Outstanding service. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Joe Crouch
    Best jeep buying experience I’ve had. Would definitely work with Pearson again | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ John Click
    Jason took me in early and Jeep was completed in an efficient and timely manner. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Nolden
    Great customer service. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Ralph Hersko
    I took my 2017 Jeep Wrangler JKU in to have the thermostat changed. Check engine light was on so it needed to be done. Got an appointment within 5 days of calling. My service advisor, Jason, took great care of me and got me in the shop very quickly. I knew ahead of time that MOPAR thermostats were on a waiting list so I wasn't su | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ zack
    | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Gill
    | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ GlennandJacqui Newitt
    I would give their “service” department zero stars if I could. That is how many times they’ve actually provided service after multiple appointments. I take my jeep in with a scheduled appointment. Between 3-3:30 I get the call that “we haven’t been able to get to your jeep today”. That was the first attempt. Waited a few months. Call | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Ragsdale
    Great experience. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Willis Bentley
    Service was on time, quick turnaround and professional service. Will continue to have upcoming service(s) here again. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Mason
    | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Leata Washington
    We Love Pearson jeep ?? and Doug went the extra mile ??I’m a jeep girl for life we have used Doug before for purchasing our new vehicles and he is so easy to deal with no pressure he gives you the info and the jeep sells itself !!! Ps get the heated steering wheel it’s life changing!!! See ya on the trail ???? | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Kim Spangler
    From our sales person Shawn thru finance we could not have had a better experience. Great communication from the jump, and delivery was a breeze. | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Rickey Gadson
    Communicated very well the whole service process. | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Chelsea Marshall
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    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Bill Kirkpatrick
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    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Doug Walker
    Fast, considerate service! | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Jason Hagerman
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    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Gallahan
    Much improved service appointment, and always a pleasure to meet with my service team member. | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Chris Brown
    Tim keeps us informed on what is needed to keep our vehicles running at peak performance. | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Holland
    The belt on my car broke so I couldn't drive it. They fixed it and got me on the road the next day. Appreciated the quick response. | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Joanna Swauger
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    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Reg B
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    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Curtis Duncan
    It took over a week to diagnose an issue on our car but the service team provided regular updates and were easy to work with. | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Pamela Thurman
    The worst experience I've ever had at this place..The service person was very rude and arrogant..he took great pleasure in telling me all of the recommendations..like he was enjoying it..I took my vehicle there for diagnosis test..I knew something wasn't right with my vehicle..but when I got in it to leave the check engine light came | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ drew mugford
    Great communication and quick turnaround on my service work. Great people! | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ chris stott
    Was glad you were able to fix my car and do my state inspection | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ John Martin
    Shawn was great, a real deal maker. I found more than what I was looking for at Parson. Came to buy a 2500 Ram got a 3500 with all the trim. Very pleased. Didn't take all day. | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Jenne Higgins
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    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Dr. Chioma Griffin
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    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Mimi Kline
    We had our first oil change and inspection on our Chrysler Pacifica and everything went great | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Duane Powers
    No appointment 4 oil change, worked car in and was done in less than 60 minutes. | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Felecia Smith
    Doug had Excellent customer service and very knowledgeable | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Kyle Brinkley
    | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Shelly Millington
    Done in a timely matter | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Rodriguez
    Shawn is a great salesperson he made car buying comfortable and easy. He took care of everything. I will recommend my friends to see him if they are buying a car. I love my 2025 Ram 1500 Big Horn | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ EDIS H
    Amazing customer service, everything is taken care in timely manner. Truly amazing team | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Marta Squadrito
    Love this location! Everybody was helpful and really nice!!! | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Brent Walker
    Don’t know how many times I have to say my name is Brent. Not Robert. Said it 100 times. As far as the service, I’m not going to knock it. I got rejected last Jan for a part that can’t be ordered. Not their fault, but doesn’t help me ride around with a nice truck and an ugly rejection sticker. Was thinking of trading it in, but I’m o | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Roady
    I am extremely frustrated and disappointed with the lack of communication and poor customer service from this dealership’s service department. I brought in my 2020 Jeep Rubicon because the dash cluster went out, and I scheduled an appointment to have it diagnosed. Unfortunately, my experience has been nothing but a headache. The ser | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ DON BRUNER
    Fast courteous service, pleasant experience | Read Full Review
    2/9/2025 12:00:00 AM | Google
  • ★★★★★ Barry Gabay
    | Read Full Review
    2/9/2025 12:00:00 AM | Google
  • ★★★★★ Rodolfo Cruzolmo
    Excellent service | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ David S
    Prompt and courteous. No complaints. Give them a raise! | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Sabrina Sutton
    | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Wes Timmons
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    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Propst
    | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Richard Wade
    | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Pamela Black-Lemon
    Absolutely love this service department and dealership. I have never had a bad experience. The service department is wonderful at setting expectations, clearly explaining what going on with your service or repair, and they do it with a smile on their face. Courteous customer service is all I have ever experienced in the last 5 years | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Guru
    Honest guys, Doug is always a great SA to work with. Thanks again! | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Stacia Camby
    Dealership had a good selection of vehicles, separate jeep building and good prices. I would go there again. Salesman was knowledgeable and no games. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Crittenden
    | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Shirley Mosby
    I have been a customer for a long time and my experience with Pearson has been very good. I buy cars from them and I am satisfied with the way they service my car. | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Kelvin Lee
    Prompt drop off service for an oil change. Thanks to the service team. | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Dan O'Shea
    Great team of people that really care about customers . highly recommend | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Rhonda Howlett
    Great work as always! | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Cathy Portner
    Khaled was great to work. Thank you | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Kevin and Christina Butcher
    | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Jackson Kavanagh
    Warrantied part replaced with no hassle/issue. Great job and Thanks. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Taunya Quick
    I brought my 2016 Dodge Durango in to see if it was worth keeping. It wouldn’t start so I paid for 2 batteries to get insight on the transmission/ engine. They informed me on my best options. Thank you | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Brent Tinsley
    Have been taking my jeep for state inspection since buying it. Made an appointment for the inspection and they took two days for them to inspect it. They then failed my jeep for my grill and third break light which they have passed in previous years. Not to mention when I had it there months earlier I came home with a Oil leak tha | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Frank Rustin
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    1/29/2025 12:00:00 AM | Google
  • ★★★★★ paul nuckols
    Great service advisor, he put up with a sleepy client who came in too early! | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Steve Delucia
    Amazing service! What a great experience! | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Rosalin Ball
    Always a positive experience!! Staff are very helpful and friendly. | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Dorothea Aldred
    Wonderful staff, very attentive and thorough | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Arlene Pryor
    The service staff was great and I believe I will have my vehicle care done by Pearson Chrysler Jeep Dodge Ram @ this location from hereafter. A special shout out to Jason in the service department for when I had called to schedule my vehicle inspection i spoke with Jason he demonstrated excellent customer service skills as all of the | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Grandpa Killian
    | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Charlette Thomas
    Service was very timely. And staff was very informative and courteous | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Cline
    Quick turnaround and work completed as promised. Thanks for great service | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Bill Preddy
    Excellent customer service. The repairs are done correctly the first time. They are always on time and take the vehicle at the scheduled appointment time. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Renee Young
    | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ lavanya reddy
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    1/24/2025 12:00:00 AM | Google
  • ★★★★★ KEITH GIRARD
    A very smooth and easy transaction didn’t spend all day in the dealership like I’ve done in prior purchases At other dealerships | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Alex Asencio
    Amazing service, very informative and fast! | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Tommy B
    Horrible service. It took me 14 days to get an appointment to fix the rear hatch that would not open. It took them 4 days to fix it. They said they did not have time to fix it the first day of my appointment. Why schedule me then? Then the rest of the time it was like it was a major fix. i would not return nor recommend this ser | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Bishop
    Pearson Chrysler/Jeep was excellent providing timely, efficient and fair pricing. I was very satisfied with the service performed on my 2021 Jeep Gladiator. | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Carrie Caine
    Great service, they kept me informed, so it didn't seem long. | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Reginald Adams
    | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Knizewski
    I went to Pearson Chrysler Jeep Dodge Ram for an oil/filter change and tire rotation. I decided to wait in their lounge. It was a really nice experience. I was able to make myself a cup of coffee and had access to free water bottles. They had a nice sitting area and access to free WiFi. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Samer Abudaya
    This dealership has the worst services. I try to avoid them and go to the one on midlothian as much as possible. I bought my jeep wrangler brand new in 2023 and if I knew there services are this horrible I wish I never did. I wish no one comes here. The disrespect and attitudes are beyond tolerable as if we are doing them a favor goi | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ martha clark
    | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Michael H
    Jason was extremely helpful and responsive for my Ram recall. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Will Davison
    I made a service appointment 2 weeks in advance. I dropped my car off and they never looked at it. Day 2, they still had not even looked at it. Customer service was not good and did not offer any solutions. So, I took my car and brought it to Haley Jeep. Way better experience. Don’t get your car serviced here, it’s atrocious. This de | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Brendan Seifert
    Dealership was prompt with the oil change and did not push to get unnecessary work done. | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ David Jimerson
    Very professional and did my recall in a timely fashion. | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ DeeDee Richards
    I just moved into town and they were able to get me in quickly. They were able to do the work I needed fast too. Dbr | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Boris Superlano
    Shawn did a fantastic job | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Pam Miranda
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    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Alexander McMillan
    | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Rick Lyons
    Always a pleasure parking with the staff at Pearson. I was greeted with a smile by Shawn as soon as I arrived but at no time felt pressured to make a decision I was uncomfortable with. The entire process of buying a brand new vehicle was a seamless process between responsible departments within the organization. Will not hesitate | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ ?????? ???????
    Very bad customer service it's awful ( | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Tom Reed
    We were greeted by Lauren Nichols. She inquired about our needs and made suggestions. While we took a test drive in a 2023 Jeep Grand Cherokee, a manager assessed our trade-in. Lauren knew the Jeep Cherokee vehicle well and explained all the features. She provided a good route for the test drive, city and highway driving. Phil was mo | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ jose galban
    Very Good | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Barry Ladin
    This is the first time I have had a situation like this where I actually had to have my car towed in to your dealership. It died on me while out running errands Wednesday afternoon. Even though I was told and prepared that it would not get looked at until next week, I received a call from Jason on Thursday letting me know that he was | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Macho P. Camacho
    Thank you Jennifer | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Nicholas French
    Folks at Pearson were very kind and really gave me honest advice rather than just taking advantage of my lack of familiarity with mechanical issues. I would highly recommend that anyone give them a call. | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Deonta Key
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    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Hough
    | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ D B
    Had a great experience with Pearson. Philip the sales rep took the time to have us test drive multiple vehicles to ensure we chose the right one and worked to give us a great deal. The finance manager explained everything to us in detail and we were in and out in no time. They delivered the car in great condition, cleaned and ful | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Tim Speece
    Glenn & manager were great process was comfortable- no pressure | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Justin
    Great experience at Pearson Jeep with Shawn. Very helpful and friendly, and I left feeling confident in my purchase. Highly recommend him if you're unsure which make and model you want. | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Bella B
    I had an excellent experience at Pearson Jeep Chrysler Dodge! When I had an issue with my vehicle, they were able to get me in for service the same week. Tim Foster in the service department was fantastic—he was professional, attentive, and made sure my vehicle was taken care of. My Sales Consultant, Khalid Ali, was also top-notch, p | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ John Song
    Great service and quick turnaround time | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Henderson
    Super easy process, quick in & out, and good price! Appreciate Doug’s help! | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Lorie Askew
    Had a great experience with Glen, my salesman, was very down to earth and great professionalism!!!, would recommend !!! | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Elkins
    Lovely experience! | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Judy Kilgour
    Professional, friendly and knowledgeable service! | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Jill Duncan
    Always professional, welcoming, and thorough! | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Pearson
    Good service and very personable. Considerably better than the other Jeep dealerships I’ve dealt with in the past. Very high level of service from a customer service standpoint!! | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ John Taylor
    I did not have a good recent experience. I would call it a traditional “stealership” experience. I set up an appt based on hearing something that sounded like water sloshing around in the dashboard, and seeing signs of a small leak from somewhere(a few drops of liquid that you could see on the plastic shield underneath the engine). T | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Penny Adams
    As always | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ William Draughon
    Great car buying experience! Shawn Mongeur was awesome and we highly recommend! We love our van! Thank you! | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ B Kis777
    Great service as alwYs | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Princess Rodriguez
    | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Paige Henry
    Luke is great! True to value and connecting with true customer vale - I am extremely thankful for the connection & guidance buying my 3rd Jeep in my life!! | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Torie Dix
    By far the most foul people I have ever encountered. I will never do business with them again after being treated so terribly by Doug in service and the Service manager Mike they do not care about customer service. Do not come here if you don’t want to be robbed blind. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Barrett
    Scheduling was easy and I was able to get a service appointment the next day. From start to finish the oil change took less than an hour as I waited in their lounge. Great experience! | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ david gordon
    This dealership sent my wife a coupon that claimed to be “exclusive” to her vehicle’s VIN, offering a $54.95 oil change, including synthetic blend oil, tire rotation, and more. The implication was clear: the coupon was tailored specifically for her Jeep Rubicon 4xe. However, when she arrived, she was told her vehicle requires full s | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Smith
    Great | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Corey Bradt
    Had a great experience | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Barbara DiMantova
    | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Robin Blackman
    | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Gerogers Stallworth Jr
    Very informative, quick and precise service! Appreciate you Doug! | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ T. Lacy
    Best customer service you could ask for! | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Jay Atkinson
    | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Johnson
    This is the place to go. Very professional. And get the gob done. Didn’t had to wait long as I thought… Thank you….. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Medlar
    I really enjoy my experience here. Pearson always takes care of me and my Jeep. Their maintenance crew does a good job and the prices are fair plus I really enjoy their coffee (ha!). | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ phil mott
    Good folks. Jason was great. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Spence Daniels
    Assisted by Jennifer. I was thinking it was a motor mount issue. After checked out by mechanics, I was informed that there was no issues that had to be addressed. Everything was fine. Very good news, and to check it out, I was told it was going to be $170.00.. I was only charged $159.00. Thanks Pearson Chrysler Jeep Dodge Service d | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa Renfroe
    | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Jane Mallory
    | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Janell McPherson
    Shawn was amazing! He is so welcoming and so funny! Worked with us and got straight to the point, we appreciated him so much! I would highly recommend going to Shawn for your car needs. | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Matt Walker
    | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Washington
    | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Dave Barnes
    | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Brad Jones
    Friendly and professional. | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Martin
    Great experience. Easy to get an appointment, timely updates and speedy repair. | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Allen
    The staff at Pearson Chrysler Jeep was very pleasant and was very professional in serving my vehicle. I appreciate the help that they provide. | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Walz
    They did a wonderful job “fixing my vehicle” except I found a part on my hood where the wipers were. I did return and they did put it where ever It belong to, but I feel like they shouldn’t have said everything was fixed knowing that clearly a part was missing. I feel like they should’ve been honest about it. So now in the future whe | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Mosby
    I recently purchased a 2025 Jeep Grand Cherokee Limited from Pearson Chrysler Jeep Dodge, and the entire experience was outstanding! Mike, our salesman, made the process incredibly smooth and stress-free. He was down-to-earth, knowledgeable, and truly helpful throughout the entire transaction. From the moment we walked in, we felt w | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Victor Robinson
    Excellent job and professional work did a good job on my truck . | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ wanda ross
    Quick service; Tim is always pleasant and professional ! | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Antione Carroll
    They got me in and I got my suv back pretty swiftly thank you | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Brian Jones
    Faster service than I was anticipating. (Which isn’t a complaint). Diagnosed and changed out the oil housing basically same day. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Tripp Binns
    | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Easterbygannett
    Ver professional and respectful. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth Stevens
    The Service team is always willing and ready to help. They are upfront and honest about the process. I have always had a good experience working with Doug Dowdle on this team. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Susan Bland
    Rude people; acted like they really didn't want my business. Treated badly from the time I made the appointment until I picked up the car at the end of the day. After being a customer for over 15 years, I find this unacceptable. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Joy Kline
    Pearson Jeep has been our go to for several years. Jason in the service area handles our requests with ease and helps me understand options when those unexpected problems with a vehicle occurs. He stays in touch throughout the process. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Jim McCoig
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    11/21/2024 12:00:00 AM | Google
  • ★★★★★ whitney richardson
    Jennifer is always so pleasant and helpful. She makes sure that i am aware of everything that is taking place. | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Robert Melvin
    Doug is always super helpful and responsive with getting issues and maintenance completed with my car! He is the reason I keep coming back, because I know he always provides an exemplary customer service experience. | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Jon Slaunwhite
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    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Lynne Kinder Solms
    Great service | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ William Morris
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    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Latisha Perkins
    Always fast and exceptional customer service. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Shaun M.
    Excellent customer service. One of the best dealerships in Richmond. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Amy Norris
    I have always used Pearson For my jeep service . Easy appointment process and the service workers are great. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Cares 2023
    Great experience. Good customer service. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Bridget Cease
    My most recent service was very good. They were able to find and fix an interior sound, reset a sensor (that the prior mechanic couldn’t seem to figure out) and did the oil change and tire rotation. My service agent even called to see if I wanted them to do my inspection so I didn’t have to bring it back in. I gave 4 stars because | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Reagan Tomlinson
    Excellent experience with Wayne and Jeff at Pearson! Love my new Jeep. Highly recommend this dealership! | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Mike Davis
    Excellent service! | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Rizzuto
    Just purchased a 2018 jeep Wrangler from Pearson Chrysler. My overall experience with the dealership was outstanding. They have an extensive inventory and a very neat and clean dealership. My salesman, Shawn Mongeur was extremely knowledgeable and a pleasure to work with. There was no pressure working with Shawn, it was apparent that | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Larry Yarbrough
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    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Eric Seavey
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    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Giddings
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    11/12/2024 12:00:00 AM | Google
  • ★★★★★ G
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    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Boone
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    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Chad Landes
    Shawn and Jeff were great to work with. Shawn’s integrity was apparent throughout the process. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Mary ann Turner
    Have had multi-year experience here- service and service team always top notch. Experienced, efficient, friendly. Seamless experience. Highly recommend! | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Mark Ballentine
    Ran diagnostics. found nothing wrong. Jason was great. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Talia Smith
    Great service! Jason is amazing! | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Clements
    Good service all around! | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Julie Johnston
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    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Warren DeLoach
    Absolutely terrible service center. Had an appointment and dropped my vehicle off at 7:30 am for a simple inspection. No word from anyone so called at 5pm to check on things at which point they said they didn't get to it and will have to get to it the next day. What is the point in having an appointment day/time? Manager was not help | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Clifton Bundy
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    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Beverly Glass
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    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Tracy Bendheim
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    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Bill King
    Great service. Completed when they said it would be. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ jennien heyward
    Service was good and the associates are friendly | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Keith Noble
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Joe Mason
    Had a great experience buying our new Jeep. Shawn M was a hoot and guided us every step of the way. Highly recommend him and the Pearson dealership!! A++++++ | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Mary Ellen Kirk-Jasinskas
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    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Leigh-Anne Zwick
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    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Wood
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    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Michael Conner
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    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Robert Holmes
    The service is excellent. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Laurie Riley
    Jason is always so helpful and accommodating. I always appreciate the superior customer service he provides! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Joel Imholte
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    10/30/2024 12:00:00 AM | Google
  • ★★★★★ J Badger Godwin Jr
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    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Goff
    It was easy to schedule an appointment. They were quick and informative with the problem. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ delilah pfeffer
    Went there this past Sunday to look for a grand cherokee. First I just want to say, this dealership has a lot of great options ranging between used cars and brand new cars. This was my first time ever purchasing a vehicle on my own or even car shopping for myself in general. Our salesman, Shawn was absolutely AMAZING! He immediately | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ eileen eileenm
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    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Julie Dee
    You did great! Jason was very persistent in finding the issue with my vehicle! | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Anura Fernando
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    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Robbie Cosby
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    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Delsha B
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    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Joel Davison
    My Grand Cherokee sat at Pearson for 8 days with no resolution to the issues it had (Electronic Stability Control, Service 4WD, and Blindspot indicator that was not working properly). In frustration, I went and picked it up in the 9th day, and took it to Crossroads Jeep in Prince George. They fixed everything, including replacing a | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Larry Madison
    Mike Rowe and team were very kind and patient with us while navigating the repairs to our 2023 Wagoneer. We appreciate the high level of service we received at Pearsons! | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ John Kloke II
    Good service, friendly staff, reasonable prices for service | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Darryl Talman
    Jeep pain issue out of warranty. They worked with me and Jeep Cares to resolve. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ KAREN Dobbins
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    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Jose Martinez
    Took my jeep in and was very detailed about what needed to be checked. They completely disregarded the request, told me about a different issue that I was already aware of and chose not to look more into my issue. I had to explain the same issue to 4 total people. Very disappointed in this service center. Hayley Jeeps service center | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Melanie H
    *Editing since my initial review was hidden.* Completely incompetent. I took my 2011 Jeep Wrangler Rubicon Unlimited in for a simple diagnostic test to determine whether my sway bar was causing a computer issue or if my transmission needed to be replaced, based on issues I am experiencing driving it as well as my own mechanic’s advi | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ David Harkey
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    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Ginny Catterton
    Came in for a check engine light, quoted me 13k to replace both head gaskets, $9,800 to replace the engine. Asked how long for the engine replacement, they said it was on backorder and would not give me an estimate of time and would only give me a rental car for 7 days. Found somewhere else that had the engine in stock and and would | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Kate Jonas
    Phillip was fantastic to work with! He made our car buying experience seamless and fun! | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Suzanne Ferguson
    The sales person was very nice | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Simone Lipscombe
    Fast service, staff polite | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Shavanda Kelsey
    Ok I purchase a 2023 jeep compass March of this year . My performance engine fuel light came on I took it back they had my car for 2 weeks or more . They sent me to hertz for rent a car which I was thankful but it was a whole mess with the rental car and the rental car charged me a couple times while I had the car . Got the truck bac | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Peterson
    Check engine light is still on. Will use another facility from now for services and repairs. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Al Bruner
    Glenn was outstanding. East, quick, low pressure sales. I would recommend Pearson and Glenn to my family and friends. A solid A. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Paul Jensen
    Shawn was great to deal with on my vehicle purchase. He was upfront and answered my questions. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ John Perkins
    Great people. Heading out of town and my battery light came on, called Doug and told him what had happen and he told me to drive it up to the dealership and they would take a look at it by the end of the day. I got to the dealership at 1:00ish and they got me checked out and back on the road for the weekend by around 3:30. It was a | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Victor Ramos
    Called and had an Appt a couple of days later, dropped it off and car was ready in the afternoon. Pickup was easy. Service person was professional and gave me a call to let provide me an update and get guidance on what I would like to do! I didn't give it a 5 because I initially called and setup an appt, but when I got there no rec | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ A. Stallworth
    Jason was helpful as usual. He provided great customer service and very informative. Jason gets 5 stars. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Daniel
    Bad experience | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Amber Watts
    I’m a little late getting this posted, but I purchased a 2012 Hyundai Santa Fe from Shawn at this dealership a few weeks ago and he was amazing to work with. I live in NC and my aunt, who lives in VA, was able to coordinate with Lauren and Shawn to get this purchase completed. I met with Shawn the day of pick up to complete the paper | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Robert ormiston jr
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    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Emre Emre
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    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Chris Browning
    Great service team at Pearson's. Always get a prompt call when car is ready for pick-up. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Darren McBurnett
    Great service, great folks!!!!! Best in VaA | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Los Arcos
    Figured out metal grinding noise quickly. Car runs fine after service | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Dan Ellen
    Shawn made the buying experience easy!! He Explained all the ins and outs and thoroughly went through the jeep with my wife Detailing all the functions of the vehicle. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Scretchen
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    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Elsa Bonstein
    Pearson Chrysler Jeep Dodge Ram has done a fantastic jov of servicing my car. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Flanagan
    Very fast and intentional service. All questions answered. Solved the problem. Vehicle ready, same day. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Martin
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    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Olivia Page
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    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Runyan
    Great customer service. Made the buying process quick and easy. | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Jeimmy Artiles
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    10/6/2024 12:00:00 AM | Google
  • ★★★★★ David Tilley
    Phil was great to work with. They were more than fair with what they offered for my trade and the price of the new (to me) truck. No annoying back and forth with the manager. I asked for running boards and a factory brake controller to be installed as part of the deal and Phil followed through with service and they were expecting m | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Sam Trucking
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    10/4/2024 12:00:00 AM | Google
  • ★★★★★ aron and janet
    Everyone we encountered here was super nice and very professional. Our vehicle purchase transaction was handled efficiently. We highly recommend this location. We received exceptional service . Larry in sales went above and beyond our expectations. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Sonji Paige
    My serviceman Tim always takes care of my vehicle in a timely fashion. He goes above and beyond my expectations. He provides exemplary customer service; and I truly appreciate his professionalism. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Laura Price
    Everyone is very friendly and helpful. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Michael Bryant
    Outstanding service ! Service was accomplished in a timely manner!! Clean waiting room!! I would recommend Pearson to everyone !! | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Williams
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    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Thurman Tatum II
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    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Susan Thomson
    Purchasing our car through Pearson was very easy and a pleasant experience. Our salesperson Phil was very knowledgeable, quick to respond and just a joy to work with. Everyone that we dealt with at Pearson was great and Phil was instrumental in leading the sale and making sure everything was handled so it was easy for us. I highly r | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Jon Haitsuka
    Great service and will be back again for next service. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Kitty Luv
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    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Molly McDonough
    Friendly salespeople and nice selection of vehicles. Showroom is first class and modern. An extremely pleasant buying experience. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Susan Campbell
    Work addressed problem and done timely. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Jacquelyn Lightfoot
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    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Gary Roemmich
    Car was serviced within promised timeframe while keeping me informed of progress. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Shane Eller
    My wife and I had a great experience with everyone at Pearson's Chrysler Jeep Dodge. We purchased a 2023 Dodge Durango. If purchasing a car could ever be fun this is the place to go. We had the opportunity to work with Shawn Mongeur and he is the best car salesman hands down. He has lots of energy and made us feel like we had known h | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Stacey Cummings
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    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Mike Gray
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    9/27/2024 12:00:00 AM | Google
  • ★★★★★ William Davis
    My van had to be taken by wrecker to Pearson Jeep for service after many attempts to try and get it started with no success. They were able to diagnose the problem, had and replace the needed part. Their service specialist and mechanic were polite, explained what was needed, and professional. The repair expense was reasonable for the | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ hunter jones
    Recently purchased a used vehicle from here and had the pleasure of working with Shawn. Hands down the best salesman I have ever worked with we had been to 6 different dealerships prior to coming here and there was no way we weren’t purchasing a vehicle from Shawn! I will refer everybody to come see him can’t express our appreciation | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Michele Smith
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    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Dave Hewitt
    I bought a 2019 Mazda6 here, Shawn Mongeur was my salesman. He was easy to work with, and gave me the best deal up front with minimal haggling. He also drove my car 1.5 hours to deliver it to me after being serviced prior to my deliver. Satisfied customer. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Victor Robinson
    Excellent job and experienced work did a good job on my truck | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Piferi
    Just bought a used Subaru from Pearson's and it was a fantastic experience. Shawn went above and beyond to help with our purchase. He even worked hard to take care of some scratches I asked about. We love our car and our experience was wonderful. I highly recommend! And go see Shawn with any car needs - he is very knowledgable and k | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Adam Rising
    Wayne and Greg were awesome! They made the buying experience stress free and we are excited to have our new Dodge in the family. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Greg
    Mr. Shawn, was a pleasure to meet asks do business with. Made the over all process smooth. | Read Full Review
    9/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Diane Harding
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    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Joe Cosby
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    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Richard Marshall
    Shawn made the entire process quick and easy. They also gave a fair price on trade in. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Tamara Dumville
    The service department is always helpful, honest, and friendly. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Ken latourelle
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ L Fulmer
    I had been shopping for a used car for sometime most of the dealerships that I went to I felt like the salesmen were trying to take advantage of me. My daughter highly recommended Pearson Chrysler Jeep Dodge ram dealership she just bought a car from them and was very happy with the way they treated her. I looked on their website and | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Mary Kay Marchetti
    Representatives were very courteous and friendly. My auto service (oil change and tire rotation) was completed promptly while I waited. I think the service cost was reasonable based on other estimates. The only issue I had was with making the appointment. I submitted a request via their website form and did not receive a prompt r | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Jess Lewis
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    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Tom Bates
    The sale was efficient. An overall positive experience. Mike Hayes provided great care. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Meredith Gill
    Several times now, we have had issues with a replacement/rental car while our vehicle is being repaired especially during a recall fix. I scheduled this appt and called the day before to confirm the appt and rental car would be set to go as I need to be at work later in the morning. Appt 8 am and it's 9:36 a.m. and no service manager | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Brown
    Excellent service | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Terrell Morris
    Always great service when I take my vehicle. | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Sheila Turbides Minaya
    Wait times for service continues to be a challenge. They are busy but they are good. They resolve all my issues once the car is in. The staff is friendly. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ heidihooker
    Doug in the service department always takes the time to ask if there’s anything going on with my jeep that Pearson can help me with. He’ll also suggest cost saving benefits, such as their oil change program. Doug makes me feel like I’m leaving the maintenance of my jeep in good hands. I feel safe depending on Doug and the rest of | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Chris Melton
    I was really satisfied with the quality of service I received from the moment I dropped my car off at the shop until I picked it back up. Tim really kept me updated every step of the way. I really appreciate you guys. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Ashley M.
    By far the best dealership service and customer service experience I had. They do honest work and are communicative every step of the way. Jason was incredibly professional and knowledgeable. All team members were friendly and approachable. Very grateful for the Pearson Dodge Jeep Ram Team on Broad St! | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ evelyn Reyes
    Mike did a wonderful customer service | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Usher
    Very friendly and helpful would highly recommend | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Dawson
    Excellent dealership to do business with! They went over and above to accommodate all our needs. Highly recommend. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Mackenzie Parker
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Monty Bibb
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Rick Barden
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Rose
    The staff was very helpful and went out of their way to make sure I was happy with my service | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Robin Redford
    Excellent Customer Service | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Sherod Pinkard
    From start to finish great customer service outstanding staff | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ David Churchill
    My experience here was flawless. Phillip our salesman made everything easy and was up front and honest. Probably my easiest car buying experience ever start to finish 2.5 hours. Thank You Pearson | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Arali Villalobos
    David made my experience wonderful he truly has the patience and is willing to help and answer any questions. It was a delight to work with him. Love my new 2024 Grand Cherokee! | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Virginia Goode
    Great customer service, fast and reliable. A job well done. Very happy and satisfied with the guy that always handle my account. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Rob Emery
    | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Benjamin Fields
    Excellent team at Pearson! Thanks for the help ! | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Richard Trottman
    | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Robert Kelly
    Great service, friendly employees, and easy scheduling | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Robinson
    Everything went along smoothly. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Torie Adams
    They were able to squeeze in my moms van and get the work done quickly. No issues. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Robert White
    This is my experience: On August 12, I took my car to Grease Monkey to have the AC recharged. They told me, at no charge, that the condenser was leaking. I then brought it to Pearson's and told the service advisor, Tim Foster, about the condenser and that I have a lifetime warranty on the car. He looked it up and confirmed that it | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Alice Johnson
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    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Reid
    I had an appointment where I decided to wait. They got me checked in and took my car right away. I worked the whole time I waited. The area was clean and the wi-fi was fast. Tech came to tell me my service was done made sure I had no issues. Great service and great people. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Margaret Weah
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    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Dee
    Very efficient and knows what they’re doing. We haven’t had any issues and they have great customer service. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Jenni Turkson (Jenni)
    Jason H helped us find our AirPods that fell in between the seat. We spent hours trying to get it and we greatly appreciate his help. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Tristan Morse
    Easy process. Would recommend. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Brittany Jimmerson
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    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Rae Hutchinson
    Everyone was very kind and helpful. I have a dealership closer to me but will go back to this one every time | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Danny Daniels
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    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth Tilghman
    Fast service and friendly staff; would definitely recommend | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Suzanne Davies
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    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Luis Rodriguez
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    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Melba Barney
    This was probably the best experience buying my new car. Wayne Mott was my salesman and he was a pleasure to work with. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Michael McGee
    Good communication during the day regarding progress and all work was done on time. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Myron Oliver
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    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Roger Beck (3 Amigo's Flight Club)
    Good experience, good honest people | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Roger Richardson
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    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Alan Martin
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    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Charles Simmons
    Quick service. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Rangel
    Great and efficient service. I was happy to do business there | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Charles Krowicki
    My new '24 GRAND CHEROKEE 4xE broke down on I-95 south about 5 miles south of Pearson Chrysler Jeep. My car was toed to their lot @ 1AM and when they opened Jason Harris was assigned to my repair. He immediately made arrangements for a rental car at Jeep's expense, which we had for 10 weeks. It took 10 weeks to diagnose and repair th | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ J T
    Awesome experience from start to finish. The guys were awesome and very willing to go the extra mile. They made the purchasing process simple and easy. Highly recommend checking them out when looking to make your next purchase! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ rick desulis
    Great to work with! They were great about communication and made sure to let me know about everything they ran into, with the fixes happening promptly! I'll definitely be back when I need more work! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Aaron
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    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Chuck83Z
    Excellent as usual - Doug D. In the Service Department is great to work with and Elvis in the shop does first class work. | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Terri Frostick
    Great service and staff everything was completed in a timely fashion and earlier than expected | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Denny Proffitt
    This is the second vehicle we have purchased from Pearson CDJR and from salesman Wayne Mott. Our first purchase of a new Jeep Wrangler from Wayne was such a good experience we came back to see him again looking for a truck. Again, it was a great experience. Working with Wayne is not like any typical car buying experience. He is very | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Ian Sweeney
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    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Traci Mir
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    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Ginny Catterton
    Came in for a check engine light, quoted me 13k to replace both head gaskets, $9,800 to replace the engine. Asked how long for the engine replacement, they said it was on backorder and would not give me an estimate of time and would only give me a rental car for 7 days. Found somewhere else that had the engine in stock and and would | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Chris Spare
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    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Shane Fowlkes
    | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Kia Braxton
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    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Zulay García
    | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Annie Benjamin
    Mike worked with me and my daughter on the purchase of my new Wagoneer. He was friendly, knowledgeable and made the buying process simple and expeditious. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Monica Lucas
    My experience at the Pearson Chrysler Jeep Dodge dealership was Amazing! I was serviced by Luke who made me feel comfortable throughout the entire process. He along with other members of the finance team made this the best experience that I've ever had while purchasing a vehicle. I would recommend this dealership to anyone looking to | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ T.H.E. Elbons (The Elbons)
    | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ christopher boyd
    Poor communication and misleading information is what i received | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Debbi Marks
    Buying a car from Philip was smooth sailing from beginning to end! Very happy with my Jeep and my experience with him! 5 stars | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Nicola Parker
    Amazing service and people. Everyone there makes you feel welcome. All stars in the service department. Nick, Doug and Jacob, you guys made it easy for me and thank you for keeping me in the loop with the repairs on my Jeep. I would recommend them 100%. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Marcus
    We bought both of our vehicles from Person CJDR and we always take our vehicles to back to the dealership for their scheduled maintenance and have never had a bad experience. Took our 2019 Ram in for 1st real issue since we bought it in 2019. Jason in service had it repaired that day. It is so nice to know that the dealership is just | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Vickie Ayers
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    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Gretchen DeFrancesca
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    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Dean Crumley
    Doug always takes good care of me. Outstanding service. | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ David Reid
    Service department was courteous. Got my truck in and out with minimal wait time. Thanks! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Elbert King
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    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Steve Collins
    Jason was great, I was in and out in 45 min. I have been getting my truck serviced there for years. I feel better knowing I have experienced mopar mechanic’s taking care of my truck | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Lia Taveras
    Awesome customer service and fast attention. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Hersko
    I took my 2017 Jeep Wrangler in for a Virginia state inspection this past Monday. I had a scheduled appointment and was waiting in the customer lounge. I was greeted immediately in the service dept where the service order was quickly written up. In just about 20 minutes a mechanic came in with my paperwork in hand and told me my J | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Steve Delucia
    Steve DeLucia in parts is awesome! Great team over there! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Alana Simpson
    The service department has some of best customer service in Richmond. They are fantastic! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Pradeep Baby
    The dealership is clean and comfortable This time they offered me to wait while service Also offered shuttle Couldnt find any beverages The agent didnt mentioned about offers going on Online schedule option could be better | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ sri adam
    Service staff are always friendly | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Janet Sorah
    Doug and everyone in the Service Department are exceptional! I have NEVER gone to a dealership, like this one. Every other one I've been to, made me feel like I was being told I needed something done that I really might not need. I feel like I am treated like family here. I would highly recommend your wonderful service team!!! | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Beverley Clary
    Excellent work | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Gena Keller
    Staff are helpful and polite! They take great care of my jeep. | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Barbara
    Mr. Khalid, with Pearson Chrysler Jeep Dodge was extremely helpful in my process of purchasing a new vehicle! He even loaned me some glasses! Very professional, kind, thorough, and helpful! Than you! | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ ms Johnson
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    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Ben S.
    I asked to have my brakes checked during a 100k tune up and that never happened. Service advisor and tech were great and communication was fine. I just feel like no one listened when I requested work being done. I will go back for dealership needs if needed again but make sure they list EVER you want done prior to the appointment. | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Johnathan Elias
    Chuck always does a great job at taking care of his customers. I was able to drop my vehicle off a day early and they got my Jeep serviced promptly, in addition to my Challenger the following day! Always trust Pearson with my vehicles! Highly recommended. Thank you!! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Corrigan
    Service as always was good. Tim went over and above to provide great customer service. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Carrie Caine
    | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Graham
    They have always taken care of my truck. The service team is great. The sales team is great. This is just a great place for your automotive needs. Bishop Kevin Graham | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Noreen Cooke
    Very good service as usual! Everyone was nice and service was done in a timely manner. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Brad Lambert
    They do great work and are very easy to work.eith. they are also the nicest dealership department I've received service from. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Hassan
    Salesman Ali was very helpful and supportive. The purchase process was very simple easy and fast. Supporting teams were knowledgeable and answered all of our questions. Overall great expedience. Loving my new Mojave ???? Service center support coordinator Mr. Harris completes the package. Great service. He review the completed work wi | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Michael Turner
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    7/30/2024 12:00:00 AM | Google
  • ★★★★★ ivonne rosas
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    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Mark Graff
    Doug in Service did an outstanding job, ensuring that my Cherokee was repaired correctly, showing great attention to detail and follow up. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Pradeep Gajjala
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    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Tihisha Johnson
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    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Kelly
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    7/26/2024 12:00:00 AM | Google
  • ★★★★★ eseybold1
    Smooth and professional | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Veronica Driscoll (CADX2MOM)
    | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Lewis
    Stay away from this dealership! We purchased a new car that was a lemon. We have had nothing but problems. Hopefully we can save someone else countless problems. Do not go to this dealership or its service department. Please read the real one star unpaid reviews. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Kulzer
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    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Robert Walsh
    Doug Williams was great to work with. Would recommend him to anyone. | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Denise Anderson
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    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Dustin Dyer
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    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Miles King
    This was my first visit. Service was great and the customer waiting lounge was state of the art | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Linda Froustet
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    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Charles Portz
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    7/20/2024 12:00:00 AM | Google
  • ★★★★★ David Morris
    This is the first’s time the vehicle was due for service. The whole crew were very Friendly and easy to talk with! | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Mark Johnson
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    7/18/2024 12:00:00 AM | Google
  • ★★★★★ mehmedduric
    I purchased Jeep Wrangler in 2022 with Jeep offered maintenance. Entire process was straightforward and easy. Every time since when I took the vehicle in for service staff was professional, there were not hidden charges and work was done in a timely manner. I highly recommend the dealership. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ E P
    I had a warranty issue with my paint and they did a great job fixing it for me. Great communication and got me in quickly. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Rose Singleton
    Tim has always been the best - even when I am annoying and irritating ???? | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Dyke
    I have purchased a Wrangler for myself and now a Grand Cherokee for my wife from Pearson CJDR - extremely professional staff and absolutely would recommend anyone to buy their next car from here. Mike was awesome and I'll buy my next vehicle from him for sure! I've serviced my Wrangler here for 3 years and the team is excellent ther | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Ken latourelle
    | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Rich Goglia
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    7/15/2024 12:00:00 AM | Google
  • ★★★★★ luis eljaiek
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    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Gina J.
    Slow service, took a little over 2 weeks to get a diagnostics. Could never get a ETA. When I would call they would just tell me I’m in the pile of paperwork with everybody else. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ TurkeyWinner mirmonsef
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    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Tom Cabaniss
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    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Paul Bosher
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    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Gio Mach
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    7/13/2024 12:00:00 AM | Google
  • ★★★★★ David Simonds
    My Wrangler had a difficult and unique starter problem. Jason and the service team put forth a great deal of effort and time figuring the problem out and fixing it. I was kept apprised of their progress through the entire (weeklong) process. The problem was covered under warranty and cost me nothing. The problem appears to be entirel | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ tarverent
    Got everything fixed as i ask for thanks pearson staff was very helpful | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ L. Evans
    I have purchased a few vehicles from Pearson over the years. The dealership treats you like family. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Darren Janesky
    Great parts and service department, they got me in and out fast. Everyone was friendly, accurate and efficient. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Jay Koneru
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    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Dyke
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    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Chris Browning
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Anna Harris
    I was VERY conflicted on writing a review and the amount of stars to give. I had bought a car about a month ago now. My 2nd car to purchase. I will say I came in knowing what I wanted. For the pros Jason Harris in service is very professional and very knowledgeable in the service department and would recommend any day. But as for the | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ William Lewis
    We had the brake booster go bad on our 2017 Chrysler Pacifica. It is recalled on every year but ours, a known problem, which is probably why there are no OEM boosters available anywhere, and no date for when they are available...They acted completely ignorant of this common problem. I asked them to find something and they found an a | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Jim Moore
    Just purchased a 2024 Jeep Grand Cherokee Limited. Everyone at the dealership was friendly, knowledgeable and easy to work with. All my questions were answered clearly and everyone was very helpful. Pricing was fair and no one tried to push me to add things i was not interested in. I highly recommend this dealership | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Austin Hoy
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    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Vlad Kiselev
    Great and fast service! | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Brenda Berry
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    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Jasmine Love
    Very unprofessional. Management needs so training on how to communicate with customers. The salesman are nice however if their bosses nasty and corrupt. Unfortunately the salesman have a lower chance of thriving because of bad management. | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Brielle Roberson
    My family has purchased two vehicles from Pearson CJDR. Both transactions were seamless and we received excellent customer service from start to finish from Sales, Finance and the dealership’s General Manager. The team is very hospitable. Our pre-owned vehicles were priced very well with great carfax history. I highly recommend this | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Kirt Studevant
    | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Joya Wilson
    Simplicity with purchasing. Easy to communicate with staff. Sales associate David was throughly knowledgeable with all the features and capabilities of the vehicle I am leasing. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Tyrell Winston
    | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Lanigan
    Everyone was so helpful and friendly. Came in for an oil change and tire rotation. The service was quick and they even vacuumed my jeep too! | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Brian Sommardahl
    Great experience! | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ John Kloke II
    They take very good care of ny care. I have bought several cars but the service is why I keep coming back. | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ J. Andrew Rhea
    The service department at Pearson Chrysler Dodge is top notch, they always keep to their appointments, always give estimates before performing the service, and I never have to take my car back because the work wasn’t done correctly. They don’t recommend service you don’t need. I have 275,000 miles on my 2006 300C and it runs like a n | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ S G
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    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Mitchell Cone
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    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Bob Heffron
    Very pleased with service. They also vacuumed the front of my truck and really helped me out on a tip that had to do with my electrical system. Again, very happy. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Julie DeVoss Graff
    Excellent service. Staff are extremely friendly. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Ana Thompson
    Jennifer was extremely nice and with a very professional customer service. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Mike Wenert
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    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Tommy Critz
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    6/29/2024 12:00:00 AM | Google
  • ★★★★★ shiretha allen
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Rita Alston
    Always a good experience with Jason and the team | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Richard Ott
    I recently purchased a new Jeep Wrangler. The vehicle is really, really nice and so was the buying experience at Pearson Jeep. Having bought vehicles at other dealerships in the past, I can really see the difference with Pearson. Their attention to detail and genuine concern really stands out. I would absolutely buy again from Pearso | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Hunter Simons
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Last1 In
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Angelica Gabriel
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Wendyann Jiles
    Tim was awesome! 2nd time dealing with him and very attentive. Anyone that passed made sure I was being helped. Haven’t dealt with car service like this before. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Brenner
    Thank you taking care of the additional service while I was there for an oil change! | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Becky Fine
    Quick service. Very professional. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Diana Henderson
    This was my first time having my vehicle serviced at Pearson Chrysler Jeep Dodge Ram and it was exceptional! Jennifer was very professional and courteous and I was very satisfied with the repairs. This is now my regular service location for my vehicles. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Tim Ashbridge
    Excelllent experience with only problem being a time constraint | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Riley Cain
    Always great customer service! | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Smith
    Car went in on limp mode came out running amazing! Thanks Jason | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Jon Haitsuka
    | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Nid G
    Absolutely the best Jeep Service dept! Great staff and techs. Mike Rowe is fantastic as leader and problem solver. | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Colin O'Brien
    Great experience! Dealer worked quickly and directly for an excellent price. Manager and salesman were efficient and quick during closing. Low to no pressure! Work buy again! | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Betsy Turpin
    | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Smith
    Our 2007 PT Cruiser was off road for 3 months as Pearson awaited a part. Jennifer worked with us as though we had purchased a 2024 vehicle. The accommodations provided were top-notch! The Service Dept. Staff is always #1! | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Kalopodes
    It was a good experience they got me in and out in an hour, and originally it was going to take two hours | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Alex Oliff
    They preformed a driver side and passenger side airbag recall on my truck. The center cover of the steering wheel that covers the airbag was bent up in the process. I reached out letting them know and I’ve never heard back, 2 weeks ago now. | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Michael Dzienny
    Pearson provided me with service for a recall notice, thank god cause i never knew how much gas i had in the tank. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Jill Duncan
    I've been dealing with Pearson since I purchased my Jeep Wrangler in 2020. They are so easy to work with and go out of their way to provide the best customer service. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Kenny Jackson
    Bought new key fob & got it programmed. Was done very quickly and works perfect. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Linda Henderson
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Dwayne Carter (WisdomChuck)
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Teresa Foley
    Pleasant customer service, clean and nice waiting area. Thank you! | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Hanson Mabry
    Took my car in to have the dashboard display replaced. Had expected service department to assess the damaged display and order a replacement that I would need to come back for at a later date. Pleasantly surprised they had the parts onsite and the issue was addressed same day! | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Verlander
    Just purchased a 2024 Ram 2500 Rebel from Pete, the General Manager, and the other folks at Pearson CJD to include Greg the Sales Manager and Khaled my salesperson. The staff could not have been more helpful. I always purchase through Khaled and yesterday, 6/18/2024, happened to be his day off. Pete personally assisted me in looking | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Wyman
    Always great people to work with! Love them and never had no problems with any of their work | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Barden
    | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Key Works (Keys & ECU Repair)
    Michael, our salesman was great! very knowledgeable about the cars he was selling and also very patient in the hot sun. Pleasant experience and happy to be a Pearson customer. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ WILL ROOTS
    Great efficiency in all areas | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Steven Vranian
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Sheryl Duna
    Great service! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Emma
    I walked into the Pearson Chrysler Jeep Dodge Ram dealership today to purchase a brand new 2024 Chrysler Pacifica Pinnacle. We were greeted by LaVern who was a delight and showed us all of the options and was walking us through the negotiations. When we reached a particular point in the financial discussions my husband asked to speak | Read Full Review
    6/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tucker Scott
    Doug went over the top to assist with a electrical issue that was causing my vehicle to shutdown. They got me in before my appt and everything has been right since. Thank you for the excellent service. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Tina Anderson
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Albert Schramm
    Needed a quick turn around for oil change and they delivered. Thank you Pearson !! | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Laurie Coulter
    Doug and the service team were so easy to work with. They fixed my door on my Grand Caravan on time and did an excellent job. I am so pleased with their service. I will be back! And thank you for cleaning all my windows! | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ bville woody
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Tamika Lawrence
    I had to take my jeep in for service because I needed to replace the passenger front headlight. I called and asked for a quote for this service. I was quoted by the person on the phone who talked to someone in the service team that my service would cost a certain amount when she called back to the service area. I paid the amount quot | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ P
    not happy with my most recent experience. i received a call from service manager doug that the parts for a recall open on my car were available. i asked how long the repair would take doug told me he needed a whole day because he wasn’t sure how many parts would break during the repair. i said fine but i would need a rental because i | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Emma Campbell
    I walked into the Pearson Chrysler Jeep Dodge Ram dealership today to purchase a brand new 2024 Chrysler Pacifica Pinnacle. We were greeted by LaVern who was a delight and showed us all of the options and was walking us through the negotiations. When we reached a particular point in the financial discussions my husband asked to speak | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ memma05
    I walked into the Pearson Chrysler Jeep Dodge Ram dealership today to purchase a brand new 2024 Chrysler Pacifica Pinnacle. We were greeted by LaVern who was a delight and showed us all of the options and was walking us through the negotiations. When we reached a point in the financial discussions my husband asked to speak to the Gen | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ memma05
    I walked into the Pearson Chrysler Jeep Dodge Ram dealership today to purchase a brand new 2024 Chrysler Pacifica Pinnacle. We were greeted by LaVern who was a delight and showed us all of the options and was walking us through the negotiations. When we reached a point in the financial discussions my husband asked to speak to the Gen | Read Full Review
    6/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Alisha Dore
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ paul ginder
    | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ David Chesbro
    Good service for many years. Jason Harris is always great to deal with in the service department. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Vickie Jones
    | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Hinson
    I purchased my first Jeep from Pearson Jeep last fall, and it was the best car-buying experience I've ever had. From the moment I entered their lot to when I drove off, the staff was exceptional. Since then, they have ensured my satisfaction with both the vehicle and my decision to buy from them. I recently had my first service appoi | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Quincy Hayes
    | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Robinette Floyd
    Jennifer was awesome . She didn’t just tell me my car was ready she explained to me what needed to be done to avoid my bolts from swelling and gave me a time frame . She’s a very caring Person . Thanks Jennifer you are the BEST!!! | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Kacie Powers
    | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Terry Guthrie
    | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ David S
    Prompt and courteous. No complaints. Everyone appears happy. Give them a raise! | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Delores Lambert
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ eoplinger
    I bought a used 2011 Dodge Grand Caravan with only 31,000 miles from a small dealership. After a few days, I was disappointed that the engine light was on. I checked it at several shops and discovered the engine was in poor condition. Pearson Auto Service helped me search and found a REMAN Mopar engine. When there wasn't any REMAN Mo | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Zappala
    Very good experience, will be back. Enjoying my new truck ! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Harry Jones
    Staff was friendly and knowledgeable. Would recommend them. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Darlene Link
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Hamid M
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Frank Pilk
    Jessica was terrific in seeing that my van received the right attention and service at a very distressful time; having broken down in Richmond, 50 miles from home. The needed service was completed way ahead of schedule. I will be back and will recommend Pearson to friends. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Chris Melton
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Jill Kean
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Geoff Hoekstra
    Great experience buying my 2024 Jeep Wrangler Rubicon. Greg and La Vern were helpful proactively and responsive. They did what they said they would do by the time they said it would be done. The number that I paid was the same as the number we had discussed. I have been in for service a couple times And very satisfied with that as we | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ John Largen
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Alisabeth Kish
    | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Carla Davis
    Love this place. Bought 2 cars from this location over the past 7 years and always make sure my car is serviced here as well. Nice team!! | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Peter Lowrey
    Jason and the service team at Pearson Jeep were great to work with. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Doug
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ James Hayden
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Suneesh Nair
    Great | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Roberson
    Jennifer with the Service Department really helped me out on Wednesday. I didn’t realize until I arrived that I had selected the wrong location to get my oil changed. She was able to fit me in and was done in under an hour. I really appreciate her! | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Dave Emmerling
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Curly Fries
    What a sad day that as a Customer when you had to locate your own salesman. I walked around the sales floor, sit down and had a refreshment, watched some talk show on tv , and no one was even in the showroom floor much less in the building.. Not one being! I wanted to purchase a New Jeep Wrangler Sport. I think this dealership must | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Sawyers
    Quite simply one of the best experiences I have had. Drop off, make some decisions and then pick my SUV up. Thanks for the great work. | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Robbie Cosby
    | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Los Arcos
    | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ William Farrell Jr
    The service dealership department is hand down best you’ll find. Honest work and they don’t nickel and dime you. They will always work with you to ensure if you have a warranty that the work is covered. Working with Doug and his team is always a great experience. | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Otis James
    Great experience as always!!! | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Bryan White
    Luke was great to work with, again | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Samer Abudaya
    They were so amazing when I bought my 2023 Jeep wrangler. But there has been issues and the services department is horrible. If anything is wrong it takes two weeks to get an appointment you have to wait also they are rude making the appointment the young lady literally hung up in my face twice. Will never purchase through this locat | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ David Parker
    | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Lil Racelis
    Service staff was accommodating of my schedule and completed repair with no problems. | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Christina Silva
    Everyone at the Dealership was Fantastic they were all so helpful especially Lauren she was great she was on the phone with me 3 weeks ahead of time looking for the right truck! She took her time looking with me no matter how many times I called and she helped me find the right Truck she even took care of all the paperwork for me so | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Chanaka Kopi
    Really helpful and pleasant associates! Helped me with my purchase quickly and professionally! | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Mark Voelkner
    Big thanks to Pearson Jeep for replacing the navigation system under warranty. | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Waller
    Appointment was set up and got my car back when they said it would be. Detailed invoice showing what problems I had and how they fixed them. Oil change and tires rotated. All perfect! Our agent was very nice. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Moon (Jennie)
    Although the experience was shocking when it came to the price. I went in initially to get an oil change done and I have my 60,000 mile service check. However, when they pulled my jeep out of the stall bay, all you heard was a loud screeching noise and I knew immediately something terrible was going on with my jeep. so with that bein | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Robert Rotondo
    Excellent service as always from the team. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Dana Jackson
    Beware of the service area’s appointment website. It confirmed my “request” for an appointment and they sent me a nice looking email. It was only after i arrived on a busy and rainy Saturday that i was informed that the email was not a confirmation. It was, apparently, only a confirmation that they received my request for an appo | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Brown
    excellent attention to detail great experience all around | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Beverly Bacote
    Tim Foster's commitment and loyalty are much appreciated.and I look forward to do business with your organization going forward Although I brought my car Pearson, I felt that going to the Toyato dealership would be a better option A major error on my part. I did not get the in and out quick service.the smile,friendly greeting. The se | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Reece
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ John Ross
    Your staff was very helpful and patient. Tim especially, worked with me to get my vehicle transmission replaced. Thanks again for all that your staff provides. It was one of my best experiences dealing with vehicle servicing specialists. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Burford
    Service is wonderful | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ kevin jones
    Khaled was Wonderful. Easy and respectful. Old school sales , where they still care for their customers. Highly recommend Pearson, they are a great family business!!! Thanks and all the Best!!! | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ douglas gilbert
    Great experiance. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Jan Kovar
    Always helpful to resolve problems with my car. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Donnell Gary
    Easy to schedule an appointment, give accurate information on what they found before servicing and any other maintenance needed. | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Demro
    I took my truck in for an inspection at my 2:45 appointment time. My truck sat there for 15-20 minutes before being taken to the garage area. Everything went smoothly and I got my truck back at 4:45. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Jason Fabre
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Classicbum1
    Jason Harris is awesome in communication and exceeding customer expectations! | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Alfredo Camacho
    Amazing and Fast Services. I was able to work from their Waiting Area while the work on the car. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Keith Jarvis
    Jennifer in the service department was easy to work with and made sure everything I wanted to have done was completed in a timely manner! Thanks Pearson. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ KING PUSH
    They were simply great loved the whole experience great people very professional and calm | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Johvana Gomez
    Great customer service, I’ve always done my oil change at the Pearson service shop and Jason and team are great!!!! | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Paul Kelly
    was excellent service and done fairly quickly great job | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Brian Jones
    | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Brian Ohlinger
    Very easy and efficient recall appointment | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ pedro tejeda
    Great service. Thanks! | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Erika Lynn Quinn
    | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Steve Jarck
    | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ ivonne rosas
    | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Barry Johnson
    We have a 2021 Jeep Cherokee LS and have had a problem with sunroof not working. We had it in previously and the motor was supposedly bad and replaced. It worked initially but then failed again and we brought it back in for repair. We were told that the motor, again, needed to be replaced and is on backorder. It is not repaired a | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ George Papalios
    My entire transaction with Pearson Service was handled expeditiously, professionally and effectively. My Jeep was repaired to my satisfaction and it gives me joy to drive it. | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Humphreys
    | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Barrett
    Good people ?? | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Shirley Lathrum
    It was great. I will use your services again. | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Bill Davidge
    Nice job. Helped with suggestions for additional work that was due. Unfortunately they needed an extra day to complete the work, an electronic module. | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Lauro
    Excellent service and good quality work. | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Julian Taylor
    | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Val
    | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Steve Mitchell
    Good morning, I want to thank Tim and his staff for looking at my truck. He's been a very friendly employed with y'all. I will recommend anyone to come up there and talk to Tim if they need work. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Paul Robinson
    Great experience and customer service from the team. My sales rep and finance both were outstanding. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Theresa Brueck
    Excellent service repair and customer service representative Jenny support. She kept us updated about the repairs and coordinated with the technician to get answers for our questions about the repairs. Jenny is a great asset to your service department. After having a horrible experience at a different repair shop, it was great to ha | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Douglas Haver
    They were very professional, efficient and went above and beyond | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Virginia Jablonski
    | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Bill Preddy
    Excellent customer service. The repairs are done correctly the first time. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Gomez
    Every one was great , since I arrive it went pretty fast,, very satisfy with you guys | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Steve Rula
    | Read Full Review
    4/30/2024 12:00:00 AM | Google
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